Supporting Paths to Health and Recovery

Supporting Paths to
Health and Recovery
2011-2012 Annual Report
Centerstone of Indiana
The mission of Centerstone is
to prevent and cure mental illness
and addiction. At Centerstone of Indiana
we work to provide individuals and
families the opportunity
for recovery and health through
availability of research-based
mental health and addiction therapy,
treatment, technology and education.
1 ANNUAL REPORT 2011-2012
CENTERSTONE OF INDIANA
from the CEO
The path of a healthy organization is not unlike the course that an individual must chart. There is both
beautiful and daunting terrain. A good map, supportive companions, the right tools and supplies, and a
sense of hope are critical to initiating or sustaining a positive direction. But if we can stay the course and
meet the challenges, we often find more success than perhaps we ever imagined possible.
We were privileged this year to have been able to provide assistance to over 24,000 consumers and their
families in southern and central Indiana, helping them to move down their path toward health and recovery.
Last year, through the dedicated work of our nearly 900 staff, we continued with the tradition of developing
new programs and enhancing existing services with some of the best evidence-based practices available.
Clinical pathways were established for the treatment of substance use disorders, depression, trauma, and
co-occurring physical health challenges. We expanded recovery oriented systems of care (ROSC) and added
two new Recovery Engagement Centers. In addition we developed the now nationally recognized v-REC
(virtual recovery engagement center) extending the reach of ROSC to more rural areas and using
technology to enhance the quality of care. We built a state-of-the-art supportive housing development
with 60 apartments now available for individuals and families who have faced both mental health
issues and homelessness.
Our routine use of outcome measures allows us to report definitively the improvements of those we work
with. For example, there were improved health habits and health indicators among BE Well program
participants – individuals who were dually diagnosed with a serious mental illness and another chronic
health condition. And there was a 40% reduction in recidivism rates among Indiana Department of
Correction referrals participating in our re-entry programs. Also, across the organization we saw decreased
school absences, arrests, alcohol and drug consumption, and hospitalizations among youth and adult
clients, as well as increased hours worked among adults. More recently, we partnered with the Mental
Health Center of Denver to implement their recovery markers system for persons with serious mental
illness, an enhancement in our ability to measure the distance traveled and progress made through treatment.
It is an interesting time to lead a healthcare organization. There are many reasons to be optimistic about
the role that behavioral health can play in our changing environment. Central characteristics of a reformed
healthcare system include an increased focus on healthcare integration, recovery and wellness, health
outcomes, consumer and family participation, and technology-enabled care. These are all strengths of
community behavioral health organizations – and Centerstone in particular. So we are excited about this
next phase of our journey to improve the lives and health of those we serve and look forward, expectantly,
to the road ahead.
“Over every mountain there is
a path, although it may
not be seen from the valley.”
Theodore Roethke
Suzanne Koesel, LCSW
Chief Executive Officer
Centerstone of Indiana, Inc.
2 ANNUAL REPORT 2011-2012
CENTERSTONE OF INDIANA
from the Board Chair
Supporting health and recovery in the many communities
of south central Indiana has been the primary goal of the
Centerstone Board of Directors. Centerstone leadership
and staff diligently carry out this work of providing
assistance for children, adults, and families and
improving their quality of life. When people are most
vulnerable, it is good to know there are local services
available to help them.
board of
directors
As a board member and board chair, it has been my
privilege and pleasure to serve as a volunteer in this
capacity and meet regularly with community
representatives, learn more of local mental health
needs, and offer assistance in the direction of the
organization so that these services might be sustained
long term. I have seen the positive impact of
Centerstone services in people’s lives .
Secretary
Jennifer Embree, DNP
Terrye Davidson
FY12 Chair
Board of Directors
Centerstone of Indiana, Inc.
Chair
Linda Trader
Immediate Past Chair
Terrye Davidson
Board Members
Robert Baltzell
Lee Elzemeyer
David Emmert, Esquire
Gerald Gray
Linda L. Hobbs
John W. Mull
Robert E. Neth
Gilbert Palmer
Stephen Pritchard, DDS
Gary Riggle
Kristi Rowell
Rev. Gregory A. Russell
Bradley Smith
Catherine Stephen
Stephen Taylor, Esquire
Chief Executive Officer
Suzanne Koesel, LCSW
3 ANNUAL REPORT 2011-2012
CENTERSTONE OF INDIANA
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about Centerstone of Indiana
Centerstone is a not-for profit organization, offering a full range of mental health services,
substance abuse treatment, and related educational programs to individuals of all ages and
their families. With a history that spans more than five decades and an annual revenue of
$52,965,553, the Centerstone network includes more than 60 facilities in 17 Indiana counties
throughout south and central Indiana. Centerstone served 24,284 Hoosiers this past year.
Centerstone services go beyond diagnosis and treatment. Our programs also help individuals
rebound from adversity, build on their strengths, and achieve life goals for recovery.
Centerstone seeks to identify new treatments and even eliminate mental illness by participating
in groundbreaking research studies with leading universities across the nation. CARF
International Accreditation underscores our commitment to providing unmatched quality care
as well as a diverse continuum of services. We are dedicated to providing for unmet mental
healthcare needs within the communities we serve, focusing first upon those who need us most.
4 ANNUAL REPORT 2011-2012
CENTERSTONE OF INDIANA
the year in review
2011-2012 highlights
• Focused on measuring and improving clinical outcomes,
resulting in improved clinical outcomes measurement with
more than 86% of clients – a 10% increase over last year
• Measured an increase in the number of hours worked by
adults, a reduction in the average number of days absent
from school for youth, and a decrease in arrests,
hospitalizations, and alcohol and drug use by adults
and adolescents
• Adopted clinical pathways for depression treatment,
suicide prevention, substance use disorders treatment,
recovery culture, life skills training, health navigator and
trauma treatment
Centerstone of Indiana
FOUR CORE VALUES
Clinical
Excellence
Rewarding
Experiences
Service
Excellence
Fiscal
Accountability
• Reduced Centerstone of Indiana client suicide rate by
57 percent
• Implemented BE Well program to assist in improving life
expectancy for seriously mentally ill by encouraging and
supporting healthy behaviors which resulted in:
78% of participants losing weight –
an average of 11.67 pounds;
significant reductions in blood pressure, blood glucose
and cholesterol levels of participants;
several participants quitting smoking and many
significantly reducing smoking – thereby making
significant impact upon the overall health and long-term
life expectancy of these individuals
• Launched Project CARE in Monroe County, a program
designed to improve long-term outcomes for previously
incarcerated individuals through partnership with Indiana
Department of Corrections (DOC) and resulting in providing
services to 210 individuals and a 40% reduction in
recidivism among them, as compared to DOC averages
• Implemented the Project Rise program in Wayne County
resulting in improved levels of education and employment
status of participants, as well as doubling the number
living independently
5 ANNUAL REPORT 2011-2012
CENTERSTONE OF INDIANA
2011-2012 highlights (continued)
• Partnered with the Indiana Department of Child Services to
provide child and family services resulting in a 13%
increase in the number of participants over last year
•
Responded to southern Indiana tornado victims in
Washington, Jefferson, Ripley, Clark and Scott counties in
coordination with Indiana DMHA Mental Health Disaster
Coordination, Project Aftermath, training 35 volunteers and
providing many hours of mental health care over
many months
•
Received two Mental Health America of Indiana Heroes
in Recovery Awards for Foster Care Select and Recovery
Engagement Center, reflecting our move to bring more of
a recovery focus to our work and organizational culture
• Expanded Johnson-Nichols Health Clinic space in Spencer,
Indiana, after acquiring Rural Health Clinic Status
• Created and implemented a virtual Recovery Engagement
Center, called e-ROSC, and provided tools to create a
personal health record for substance abuse clients
• Installed video conferencing equipment to allow access to
Roudebush VA Medical Center for Rush County veterans
and a video connection for mental health emergency services
for Rush County Hospital emergency room patients
• Opened Redwood Terrace, 60-unit apartment complex
located on 13 acres at 1840 South 13th Street in Richmond,
Indiana, for individuals with a diagnosed mental illness
who have had difficulty in maintaining housing and who
seek to re-establish themselves in permanent housing in
the community
• Expanded use of Outcome Rating Scale (ORS), Session
Rating Scale (SRS) and implemented Feedback-Informed
Treatment (FIT) tools to assist in outcome improvement and
improved client engagement
6 ANNUAL REPORT 2011-2012
CENTERSTONE OF INDIANA
Revenues
Centerstone
Serves
Client Services
61%
County Funds
6%
Total number of individuals
served by Centerstone of
Indiana network in 2011-2012
Rents,
Donations,
Other
7%
24,294
Adults (18+)
Children/Youth
Governmental
Agency Grants
& Contracts
26%
18,029
6,255
Referral Sources
Self/Friend/Family
62.1%
Judicial/Corrections
15.2%
Public Health/Welfare
7.5%
Hospital/Clinic
6.3%
Physician
4.1%
Other Mental Health/
Addiction Provider
2.0%
School
1.6%
Other
0.9%
Business/Industry
0.2%
Government Agency
0.1%
Expenses
Home and Community-Based
Specialty Services
56%
Administration
14%
Grant Funded
Services
7%
Therapy and
Medical Services
23%
7 ANNUAL REPORT 2011-2012
CENTERSTONE OF INDIANA
Centerstone Foundation
More than 1.6 million people across Indiana face a mental health or addiction disorder every year.
Centerstone is on the front lines of supporting these individuals, providing counseling, offering
school-based services for our children, helping combat veterans and their families adjust to life after
war, creating innovative substance abuse recovery programs, and implementing parenting, foster
care, and adoption programs.
The generous contributions from our friends listed below helped to provide vital services and support
to more than 24,000 children, families, and individuals throughout southern Indiana this year. In
addition, gifts invested in research will discover and expedite cutting edge treatments and cures for
mental illness and addiction.
Together, we make a difference in the lives of our loved ones and neighbors with mental health and
addiction disorders while strengthening and advancing the care and treatment available in our
community. Thank you again for your generosity.
Beth Rodriguez
Director of Development
Centerstone Foundation
Sustaining Donors
Centerstone of Indiana July 2011–June 2012
Anonymous
Shirley Arney
Robert Backmeyer
Robert and Marsha Baltzell
Stanley H. Byram Foundation
Kathy and Dennis Christoff
Terry Lynn Clelland
Community Foundation Partnership
Mark and Terrye Davidson
Delta Sigma Theta/Gamma Nu
Kathy and Larry Dobbs
Jennifer and Dave Embree
David and Carolyn Emmert
David Fry
Robert Goode III
Gerald Gray
Linda Grove-Paul
Susan Hailer
Larry and Mary Hayes
Linda and Leo Hobbs
Leatha Jackson
Sherry Johnson
Kendrick Foundation
Belinda Kilgus
Garry and Cheryl Kleer
Suzanne Koesel
Nancy and Steve Low
Robert Mann
Ghansham Manwani
Gregory May
Glenn Miller
Robert and Carolyn Neth
Gil and Dawn Palmer
Judy Parshall
Bernice Pescosolido
Susan Pickens and
Dave Borcherding
Stephen Pritchard and
Penny Gaither
Beth and Scott Rodriguez
Ron and Kristi Rowell
Gregory and Margaret
Seifert Russell
John Sharpnack
Kenneth and Pat Shidler
Robert and Elizabeth Siegmann
Linda and Maurice Smith
Virginia Stawicki
Stephen and Barbara Taylor
Ashleigh Tillett
Linda Trader
Treasure Trueblood
Shannon Tulloch
Mark and Dawn Uebel
Robert and Kay Williams
8 ANNUAL REPORT 2011-2012
CENTERSTONE OF INDIANA
Homeward Bound 2012
On April 15, 2012, Centerstone staff and volunteers participated
in Homeward Bound – Indiana’s 5K Walk to Fight Homelessness.
Through the extraordinary efforts of our dedicated team, we raised
nearly $10,000 to support those in our communities who are homeless
or at risk of becoming so. Homelessness may not be what you envision
– nearly 40% of those homeless are families with young children.
Of those who are chronically homeless, the majority suffer from
mental illness, as well as physical disabilities.
Thanks to the generous individuals listed below who made a contribution through the Homeward Bound website
and to the many others who participated in the creative events leading up to the walk, proceeds will be used to
help address the root causes of homelessness and provide support and essential early intervention services to
those most at risk.
Anonymous (2)
Jorge Aguilar-Sanchez
Alesia Alm
Dennis Alm
Jennifer Alm
American Legion
Burton Woolery Post No. 18
Shirley Arney
Anne Ashley
Corbin Ashley
Jenifer Avenatti
Robb Backmeyer
Andrew Barker
Benjamin Barker
Marta Barker
Linda Barnhill
Brandi Barthlow
Kelly Bauermeister
Kimberly Beck
Laura Berry
Bloomington AMVETS
Post # 2000
Billy L. Bohn
Mycal Brown
Pat Burner
David Caldie
Linda Chapman
Kathy O’Brian Christoff
Patti Coil
Jennifer Cook
Don Creek
Edith Cross
Chad Davis
Donald Davis
Joan Davis
Leslie Dawley
Heather DelaCruz
Jeana Delaney
Samantha Delph
Andrea Didomenico
Sally A. Dominique
Lynn Evans
Nicholas Ford
Genoa Healthcare
Holdings LLC
Gordon Gibson
Jill Giffin
James and Alexandria
Grannan
Beth Gruenewald
GL and Sherry Hardesty
Jenny Harrison
Steve Henchen
Danielle Hensley
Erica Higgs
Tiffany Horn
Cindy Houston
Marge Hudgins
Mackenzie Huth
Denise Jackson
Laura Jesseph
Amy Jewell
Jennifer Johnson
Michael Jones
Alison Kashmer
Gary Keck
Joe Kinderman
Katie King
Jason Kiser
Suzanne Koesel
Joni Koontz
Vanessa Lane
Anne Leach
Jacob Leeds
Nancy Low
Bill May
Gregory May
Douglas R. McCormick
Kelsie McKinney
Glenn Miller
Rebecca Montgomery
Demetri Morgan
Karita Musgrave
Chelsea Pacheco
Scott and Amanda Pardue
Susan Points
Joanne Quimby
Jessica Rabiola
Patricia Rabiola
Jennifer Radcliffe
Linda Rallin
Regions Bank
Michael Reifert
Beth Rodriguez
David and Kelley Salvo
Samuel and Elaine Salvo
Kari Salyer
Sarah Schenkel
Beth Shalom
Curtis Shaw
Robert Siegmann
SIHO Foundation
Kristine Sills
Ted and Roberta Stafford
Katie Stephan
Sarah Stewart
Nannette Stone
Lee Strickholm
The Bloomington
Metro Firefighters
Gina Thomas
Nikki Tumey
Janice P. Vonsh
Leah Whitmer
Paulette Young
In-kind Donations
Aldi
Applebees
Balance Massage Therapy
Britography
Bloomingfoods
Carmen Delgado Salon
Curves
Elan Salon
Holler Hoppin Zip Lines
IU Athletics
Jay-C
Jazzercise
Kirkwood Photography
Kroger
Mariah Food Corporation
Marsh
Starbucks
The Latest Glaze
The Comedy Attic
Wal-Mart
Every effort has been made to
ensure the accuracy of this list.
If your name is misspelled or
not included, please contact the
Development Office at –
(812) 355-6355 or
[email protected]
9 ANNUAL REPORT 2011-2012
CENTERSTONE OF INDIANA
leadership
Thelma Chandler, MSW, CADAC-I, ICAC-II
Suzanne Koesel, LCSW
Chief Executive Officer
Director of Clinic Services, East Region
Shirley Arney, MBA
Kathy O-Brian Christoff, LCSW
Chief Operating Officer for Clinic,
Administrative, and Support Services
Director of Adult Recovery and
Employment Services
Robb Backmeyer, MSW, MBA
Kenneth Conway, MD
Chief Operating Officer for
Recovery Services
Assistant Medical Director, Central Region
Robert Siegmann, LCSW, MBA
Assistant Medical Director, East Region
Senior Vice President for Healthcare Integration
and Collaboration
John Daugherty, MBA, CPA
Vice President for Finance
Linda Grove-Paul, LCSW, MPA
Vice President of Recovery and Innovation
Jenny Harrison, LCSW
Vice President of Access, Emergency,
and Clinic Services
Mark Jones, MD
John Kenny, CPA
Controller
Scott Lewellen
Director of Marketing and Public Relations
Darcey Meridith, LCSW
Director of Child and Family Services
Maria Nehrt, BGS
Director of Environmental Services
Amanda Pardue, LMHC
Rona Krueger, MSW
Vice President for Quality Improvement
Director of Clinic Services, West Region
Jerry Neff, MD
Ruth Ralph, LSW
Medical Director
Executive Director of Johnson Nichols Health Clinic
Shannon Castetter, MBA
Beth Rodriguez, MA
Director of Red Oak Industries
Director of Development
David Carrico, LCSW
Michelle Sears
Director of Adult Recovery
and Residential Services
Director of Authorization, Credentialing, Access,
Clinic Records and Support Services
We cannot hold a torch to light another’s path
without brightening our own.
– Ben Sweetland
10 ANNUAL REPORT 2011-2012
CENTERSTONE OF INDIANA
Centerstone of Indiana
Corporate Offices
645 South Rogers Street
Bloomington, Indiana 47403
800.344.8802
Jennings County
1260 East Buckeye Street
North Vernon, Indiana 47265
812.346.4468
Clinic Locations
Lawrence County
1315 Hillcrest Road
Bedford, Indiana 47421
812.279.3591
Bartholomew County
720 North Marr Road
Columbus, Indiana 47201
812.314.3400
Brown County
91 West Mound Street, PO Box 550
Nashville, Indiana 47448
812.988.2258
Clark County
335 Spring Street
Jeffersonville, Indiana 47130
812.258.0310
Decatur County
1530 Commerce Park West Drive
Greensburg, Indiana 47240
812.663.7057
Fayette County
390 E. Erie Street
Connersville, Indiana 47331
765.825.4124
Henry County
3221 S. Memorial Drive
New Castle, Indiana 47362
765.521.3010
Jackson County
1443 Corporate Way
Seymour, Indiana 47274
812.522.4341
Jefferson County
3008 North Bevcher Drive
Madison, Indiana 47250
812.265.1918
Monroe County
645 South Rogers Street
Bloomington, Indiana 47403
812.339.1691
Morgan County
1175 Southview Drive
Martinsville, Indiana 46151
765.342.6616
11370 North SR 67
Mooresville, Indiana 46158
765.342.6616
Owen County
272 North US Highway 231
Spencer, Indiana 47460
812.829.4871
Randolph County
325 South Oak Street, Suite 103
Winchester, Indiana 47394
765.584.1735
Rush County
201 Conrad Harcourt Way, Suites A & B
Rushville, Indiana 46173
765.932.3974
Wayne County
831 Dillon Drive
Richmond, Indiana 47374
765.983.8000
11 ANNUAL REPORT 2011-2012
CENTERSTONE OF INDIANA
Centerstone of Indiana, Inc.
Corporate Office
645 S. Rogers Street
Bloomington, Indiana 47403
Access Service 800.344.8802
Crisis Services 800.832.5442
Learn more about Centerstone of Indiana
www.centerstone.org
facebook.com/Centerstone.org
twitter: @Centerstone
youtube.com/CenterstoneVideos
Centerstone, a not-for-profit organization, has provided a wide range of mental health, substance use disorder,
and integrated health services to Indiana residents for more than 50 years. Through more than 60 facilities in
17 Indiana counties, Centerstone serves more than 24,000 children, adolescents, adults and seniors each year.
It is accredited by CARF International. For more information about Centerstone, please call 800-344-8802 or
visit www.centerstone.org