Annual Report

Centerstone of Indiana
annual report
2013
2
from the CEO and the Board Chair
This year, the US Supreme Court made a landmark decision concerning the health and well-being of millions of Americans by
declaring the constitutionality of the Affordable Care Act (ACA). This means health care coverage will eventually be expanded
to an estimated 500,000 Hoosiers and guarantees coverage for people with pre-existing conditions, including mental illnesses.
This will dramatically increase the number of individuals Centerstone can serve. Importantly, the ACA expands regulations to
ensure public and private insurers consider mental and physical healthcare equally.
This has created a new healthcare ecosystem in which great opportunities for Centerstone exist.
As a community-based mental health center focused on recovery, Centerstone has a long history of addressing wellness
issues through a strengths-based, individualized and holistic approach. With the implementation of the ACA, Centerstone
is more relevant now than ever before. Through the integration of behavioral and physical healthcare, we are able to address
the underlying lifestyle and behavioral health challenges faced by so many individuals suffering from chronic illness and
disease. The statistics are both startling and compelling. Nearly 70% of adults with a severe mental illness have chronic
medical conditions. A great number of these adults have their lives cut short 25 years sooner than those without mental illness.
We also know that individuals who experience severe trauma as children are twice as likely to smoke and have heart disease,
seven times more likely to be alcoholics, and 12 times more likely to have attempted suicide. Additionally, two of the top five
causes of re-hospitalization after treatment of a physical health condition are depression and substance abuse. With this
in mind, our multi-faceted integrated care approach includes but is not limited to:
• The training of 200+ community-based support specialists to recognize the key illnesses
that shorten the lives of our clients and providing them with access to tools including
scales, blood pressure monitors, measuring tapes and pedometers to document key
health indicators. With the help of specialized software, support specialists can share a
data-based graphic of an individual’s progress toward improving his or her overall health.
• A joint venture with Unity Physician Partners to build two health care clinics inside our
Centerstone facilities in Bloomington and Columbus.
• Plans to combine our Owen County behavioral health team with the Johnson Nichols
Health Clinic in a state of the art fully integrated health clinic.
• A partnership between Centerstone, IU Health Bloomington and HealthLINC to
provide electronic alerts when our clients are treated in the emergency room or are
admitted to the hospital for physical or behavioral health concerns.
Suzanne Koesel, LCSW
Chief Executive Officer
Centerstone of
Indiana, Inc.
• The placement of Centerstone therapists in Federally Qualified and Rural Health
Clinics throughout our service area.
In the following pages, you will see an overview of this year’s accomplishments and
highlights guided by Centerstone’s four shared values: Clinical Excellence, Rewarding
Experiences, Service Excellence and Fiscal Responsibility. These outcomes are both
impressive and inspiring. Most importantly, however, they represent the hard work and
dedication of nearly 900 professional and caring Centerstone team members working
with more than 24,000 children, adults and families to build a unique and powerful
path to recovery and wellness.
It is an honor and a pleasure to share this annual report with you.
Linda Trader
FY13 Chair
Board of Directors
Centerstone of
Indiana, Inc.
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The mission of Centerstone is to prevent and cure
mental illness and addiction.
about Centerstone of Indiana
Michigan - 3
Centerstone is a not-for-profit organization offering a full
range of mental health services, substance abuse treatment
and related educational programs to individuals of all ages
and their families.
Illinois - 8
Ohio - 118
With a history that spans more than five decades and an
annual revenue of $52,027,018, the Centerstone network
includes more than 60 facilities in 17 Indiana counties
throughout south and central Indiana. Centerstone served
24,429 Hoosiers this past year.
Randolph
E
nts reside
Michigan - 3
Centerstone services go beyond diagnosis and treatment.
Our programs also help individuals rebound from adversity,
build on their strengths and achieve life goals for recovery.
Centerstone seeks to identify new treatments and even
eliminate mental illness and addiction by participating in
groundbreaking research studies with leading universities
across the nation.
ts reside
e facilities
Jackson
CENTERSTONE
Counties where 100+ clients reside
Counties where 1-99 clients reside
Counties with Centerstone facilities
CARF International accreditation, and certification by
the Indiana Department of Mental Health and CMHC,
underscores Centerstone of Indiana’s commitment to
Randolph
providing unmatched quality care as well as a diverse
continuum of services. We are dedicated to providing
behavioral healthcare needs within the communities we
serve, focusing first upon those who need
ends statement
Fiscal Year 2012-2013
4
Ohio - 118
www.centerstone.org
Illinois - 8
Kentucky - 67
Jackson
At Centerstone of Indiana we work to provide
individuals and families the opportunity for
Kentucky - 67
recovery and health through availability of
research-based mental health and addiction
therapy, treatment, technology
and education.
www.centerstone.org
Centerstone of Indiana
shared values
• clinical excellence • rewarding experiences
• service excellence • fiscal responsibility
year in review
Some of the Centerstone of Indiana accomplishments for FY2013 include:
• e-ROSC, an online tool for clients with substance use disorders to support their recovery, helped decrease depression rates
by 36%, anxiety rates by 19%, arrests by 33% and consumption of illegal drugs by 50%.
• Centerstone joined a national consortium of behavioral healthcare leaders dedicated to a Zero Suicide Culture that was
recognized by the National Council for Behavioral Healthcare. With our Zero Suicide initiative, we implemented new
assessment protocols and alerts, conducted state-wide trainings and joined in state and local community events. We saw a
decrease in the number of suicides among our clients, with only one occurring this year.
• Centerstone was awarded a three-year accreditation by CARF International.
• Centerstone Center for Clinical Excellence launched an enterprise-wide outcomes initiative focusing on suicide prevention,
client engagement and improvement in function.
• At the request of the Indiana Department of Child Services, we expanded our child and family services to Jay County and
Delaware counties.
• Red Oak Industries, a subsidiary of Centerstone designed to provide lasting career opportunities for workers with disabilities
in an integrated and normalized environment, opened a new office and data management service line in Columbus.
• The joint venture with Unity Physician Partners was finalized with plans to construct two co-located primary care clinics in
our facilities in Bloomington and Columbus.
• Project HOPE (Helping Offenders through Partnership and Employment), funded by the Department of Labor,
has sucessfully enrolled over 100 individuals who are working toward recovery and employment.
• Centerstone was awarded a technology grant in collaboration with IU Health Bloomington for the development
of a health information exchange (HIE). The exchange allows for notifications to Centerstone when our clients
are admitted to the hospital for a physical or psychiatric problem. This is significant, as we are one of two such HIEs working
with a behavioral health provider.
• John Isbell, a Peer Support Specialist and Rehabilitation Specialist for our BE Well program, won a “Hero in the Fight” award
from Mental Health America in December. This award recognizes his leadership, supports the work and celebrates the
magnificent example he provides to others recovering from mental illness.
• The Indiana Division of Mental Health and Addiction appointed Jenny Harrison, Centerstone VP for Access, Crisis and Clinic
Services, to the Indiana Suicide Prevention Council.
• The Richmond Chamber of Commerce named Redwood Terrace Apartments as the recipient of the “Community Improvement
Award” for 2012.
• Staff retention improved this year, moving from 77% to 80%.
(con’t)
5
year in review (con’t)
• Centerstone obtained the Four Star Designation as “Military Ready and Veteran Friendly” for our work with the
VA in expanding access to services for veterans through a videoconference system.
• Centerstone received the 2013 Rural Indiana Smoke-Free Environment Award (R.I.S.E.) from the Indiana Rural Health
Association.
• Centerstone raised nearly $100,000 through employee and community giving, foundation grant awards, corporate sponsorships and special events, including $10,000 from the Homeward Bound 5K Walk to End Homelessness.
Centerstone of Indiana
board of directors
Robert E. Neth
Secretary
Gil Palmer
Bartholomew County
David Emmert, Esq.
Linda L. Hobbs
Brown County
Stephen Taylor, Esq.
Decatur County
Robert Baltzell
Fayette County
Terrye Davidson
Immediate Past Chair
Jackson County
Rev. Gregory A. Russell
Gerald Gray
Morgan County
Linda Trader
Jefferson County
Chair
Owen County
Jennings County
Randolph County
Kristi Rowell
Jennifer Embree, DNP
Vice Chair
Lawrence County
Stephen Pritchard, DDS
Monroe County
Catherine Stephen
Bradley Smith
Rush County
Sharon Harlin
Wayne County
Suzanne Koesel, LCSW
Chief Executive Officer
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Centerstone of Indiana
2012 - 2013
revenues
Governmental Agency
Grants & Contracts
25.7%
25.7
Self Pay
4.6%
Commercial Insurance/Contracts
5.6%
IN County Funds
5.9%%
Medicaid
50.5%
Other
7.7%
expenses
Therapy &
Medical Services
25%
Home & Community
Based Specialty Services
57%
Administration
13%
clients served
Grant Funded
Services
5%
total 24,429
6-12 years 11%
0-5 years 1%
75+ years 1%
55-74 years 12%
13-19 years 15%
20-54 years 60%
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More than 1.6 million people across Indiana face mental illness or substance
abuse every year. Centerstone is on the front line of supporting these individuals
by providing counseling, offering school-based services for the children, helping
combat veterans and their families adjust to life after war, creating innovative
substance abuse recovery programs, and implementing parenting, foster care and
adoption programs.
Generous contributions to Centerstone CARES, our annual giving campaign, and to Homeward Bound 5K Walk to End
Homelessness, help to provide vital services to more than 24,000 children, families and individuals throughout Indiana. In
addition, philanthropic investments aid in the discovery and development of cutting edge treatments for mental illness and
addiction and bridge the gap from science to service.
Centerstone of Indiana 2012-13 Sustaining Donors
Anonymous (6)
Patricia Adams
Yetunde Adeyinka-DeLeon
Kristin Adkins
American Legion Post 18
Kathy Ammerman
Shirley Arney
Stephen Arthur
Harold Aslinger
Dr. and Mrs. David W. Ayer
Kurt Bachman
Robb Backmeyer
Christopher Ball
Robert and Marsha Baltzell
Becky Bare
Shannon Barker
Sherry Barker
Marta Barker
Benjamin Barker
Andrew Barker
Betty Barr
Ginny Barth
Anna Barwick
Jacqueline Bauer
Kelly Bauermeister
Mischelle Bean
Kelley Bebout
Heidi Bednarski
Kelly Benedict
Mr. and Mrs. Michael R. Bennett
Wanda Benson
Bloomington Metro Professional
Fire Fighters
Jean Blue
Patty Bohn
Clare Bond
Julie Booher
Joan Booth
Kathy Bostick
Tiffany Bowman
Laureen M. Brown
Otis Brown
Steve Bryant
Ronald Bulthuis
Kenneth Bundy
Barbara Bush
Debra Bush
Anthony Bushong
Michelle Bustle
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Stanley H. Byram Trust
David Caldie
Susan Callahan
Laura Campbell
Meredith Canada
Kara Canary
Marsha Carr
David Carrico
Cortney Carter
Janice Carter
Shannon Castetter
Heather Caudill
Sara Chambers
Thelma Chandler
Tammy Chappell
Kathy Christoff
David Clark
Greg Clark
Julie Clark
Eric Cochran
Rita Collins
The Christopher Nathan
Emery Fund of the Lawrence County Community Foundation
Christina Comerford
The Community Foundation
of Bloomington and Monroe County – Precision Health
Network Fund
Community Foundation of
Jackson County
Community Foundation of
Randolph County
Ken Conway
Debra Cowdell-Slikkers
Edith Cross
Heather Crowe
Vera Crowl
Carolyn Cunningham
George Daniels
John Daugherty
Mark and Terrye Davidson
Joan Davis
Terri Davis
Rebecca Day
Decatur County Community
Foundation
Seairah Delaney
Jeana Delaney
Jina Dickson
Deborah Dillard-Stark
Kathy Dobbs
Michelle R. Dooley
The Camilla B. Dunn Fund of
the Wayne County Foundation
Sarah Eads
Michael Edwards
Bill Elmore
Jeni Embree
Lynn Evans-Coleman
Jennifer Farber
Glenda Farrell
Shonita Fink
Melissa Forster
Dr. and Mrs. Sherman Franz
Friend of English Manor
Fresh Start Housing, LLC
William Galbraith
Debra Garrett
Mary Garvey
Sarah Gates
Karen Geier
Genoa Healthcare Holdings, LLC
Karen George
Jill Giffin
Grace Glanton
Gerald Gray
Linda Grove-Paul
Beth Gruenewald
David C. Guth, Jr.
Philippa M. Guthrie
Susan Hailer
Sherry Hardesty
Rachel Hardy
Amy Harrison
Jennifer Harrison
Matthew Hayes
Crystal Henry
Heritage Fund – the Community
Foundation of Bartholomew County
Ercilia Hernandez
Kaeleigh Herstad
Linda L. Hobbs
Jo Holland
Steve Holman
Marla Holmes
James Hughes
Natalie Hughes-Moore
Kelly Hunt
Chris Husted
John Isbell
Stephanie LaFontaine
Leatha Jackson
Bethany Jacobs
Jennifer Jaggers
Amy Jewell
Michelle Johns
Jennifer Johnson
Lisa Johnson
Sandra Johnson
Kendrick Foundation
John Kenny
Belinda Kilgus
Jennifer Kinzie
Jason Kiser
Garry and Cheryl Kleer
Joy L. Knopfmeier
Suzanne Koesel
Dorene Krawczyk
Rona Krueger
Pamela Lakes
Jessie Lang
Anne Leach
Scott Lewellen
Susan Loh
Nancy Low
Donna Mann
Ghansham Manwani
Sheila Marshall
Deborah Martin
Kendra Martin
Gregory Marvel
Andy Matthews
Bill May
Gregory May
Kevin May
Margaret McClintic
Teresa McDaniel
Dan McNeely
Susan Melton
Amy Miller
Rebecca Montgomery
Mia Morrison
Gail Moore
Jana Moore
Janet Moore
Theresa Moore
Susan Moser
Leanna Myers
Sharon Neal
Maria Nehrt
Nathan Nehrt
Mr. & Mrs. Robert Neth
Old National Bank Foundation
Bryan Overbey
Susan Overton
Laurie Patton
Liza Pavelich
Connie Pennington
Berdina Petty
Angel Phillips
Lelia Pipenger
Tony and Patti Pizzo
Shannon Platter
Susan Points
Cindy Port
Merri Priest
Steve Pritchard and Penny Gaither
Putnam County Community Foundation
Cathy Quakenbush
Joseph Ragsdale
Carla Rains
Ruth Ralph
Jessica Ramsey
Jacke Reynolds
Holly Richey
Stephen Ringenberg
Paul Robbins
Cathryn Roberson
Zenda Rodgers
Beth Rodriguez
Cindy Rogers
William Roll
Twila A. Romine
Kristi Rowell
Patty Ruddick
Gregory A. Russell
Kelley Salvo
Elizabeth Sarchet
Jack Scherer
Carla Schnurpel
Terri Schuld
Tammy Scotten
Michelle Sears
Josie Seybold
John T. Sharpnack
Colleen Sheridan
Gregory Sidell
Bob Siegmann
Todd Sjoblom
Ben Sklar
Brad Smith
Joyce Smith
Lynn Snow
Janet Sparks
Rebecca Sparks
Megan Sporleder
Beverly Spurlin
Kelly Stanfield
Catherine Stephen
Donna Stephens
Frank Stevens
Ruth Strunk
Debra Sullivan
Steve and Barbara Taylor
Meagan Terlep
Jessica Thurston
Lisa Todd
Linda Toschlog
Perry and Linda Trader
Treaty Line Farms
Eric Trowbridge
Jessica Troxel
Treasure Trueblood
Shannon Tulloch
Nikki Tumey
Mark Uebel
Gerald VanNote
Chris VanSleen
Andy Verschoyle
Nancy Walke
Jamie Walter
Uwe Walter
Lianne Warner
Vinita Watts
Wayne County Foundation
Lindsey Wead
Luther Welch
Donna Wells
Col. Michael A. Smith and
Dr. Kathryn D. Whittington
Anne Wickens
Heather Williams
Bob and Kay Williams
Rachel Williamson
E. Darrgh Wilson
Vickie Wilson
Alan Winslow
Linda Wright
Nancy Yheulon
Robert Young
Tara Zellner
Centerstone of Indiana
In-Kind Donors
Aver’s Pizza
Baked of Bloomington
Balance Massage Therapy
Bicycle Garage, Inc.
Bloomingfoods Market & Deli
Buccetto’s Smiling Teeth
Carmen Delgado’s Oasis Spa and Salon
Curves
First Bank Richmond
IU Auditorium
Jazzercise
JW Marriot Indianapolis
Laughing Planet Café
Malibu Grill
Mira Salon and Spa
Once Upon a Child
Revolution Bike and Bean
Soma Coffeehouse
Starbucks
T.I.S. College Bookstore
The Comedy Attic
Village Deli
Yoga Mind & Body
Spotlight Thanks
We give special thanks to the generous funders who invested in the lives of our clients
through the Centerstone Employment Services (CES) program.
At Centerstone, we understand that work is integral to recovery. Yet, nearly 80% of
individuals with a serious mental illness throughout the country are unemployed. Not
because they don’t want to work – they do!
But the barriers of overcoming stereotypes, red-tape hurdles and fear, just to name a
few, can often get in the way. The dedicated members of the CES serve individuals
ages 17 and older in 14 counties throughout south central Indiana by breaking down
barriers and supporting our clients through the creation of a job plan, job skills
training, work experiences and on-the-job coaching. Through the investments of donors
throughout our communities, our clients can take the essential steps to a path of
greater self sufficiency and wellness. For this, we are truly grateful.
Every effort has been made to ensure the accuracy of this list. If your name is misspelled or not included,
please contact the Development Office at (812) 355-6355 or [email protected].
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Centerstone of Indiana
leadership
Suzanne Koesel, LCSW
Thelma Chandler, MSW, CADAC-I, ICAC-II
Shirley Arney, MBA
Kathy O’Brian Christoff, LCSW
Chief Executive Officer
Chief Operating Officer for Clinic
and Administrative Services
Robb Backmeyer, MSW, MBA
Chief Operating Officer for
Recovery Services
Robert Siegmann, LCSW, MBA
Senior Vice President for Healthcare Integration
and Collaboration
John Daugherty, MBA, CPA
Director of Clinic Services, East Region
Director of Adult Recovery and
Employment Services
Kenneth Conway, MD
Assistant Medical Director, Central Region
Mark Jones, MD
Assistant Medical Director, East Region
John Kenny, CPA
Controller
Vice President for Finance
Scott Lewellen
Vice President for Recovery and Innovation
Darcey Meridith, LCSW
Vice President for Crisis, Access, and
Central Region Clinic Services
Maria Nehrt, BGS
Vice President for Quality Improvement
Director of Clinic Services, West Region
Linda Grove-Paul, MSW, MPA, LCSW, LCAC
Jenny Harrison, LCSW
Rona Krueger, MSW
Jerry Neff, MD
Medical Director
Shannon Castetter, MBA
Director of Red Oak Industries
David Carrico, LCSW
Director of Adult Recovery
and Residential Services
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Director of Marketing and Public Relations
Director of Child and Family Services
Director of Environmental Services
Amanda Pardue, LMHC
Ruth Ralph, LSW
Executive Director of Johnson Nichols Health Clinic
Beth Rodriguez, MA
Director of Development
Michelle Sears
Director of Authorization, Credentialing, Access,
Clinic Records and Support Services
Centerstone of Indiana
corporate offices
645 South Rogers Street
Bloomington, Indiana 47403
800.344.8802
clinic locations
Bartholomew County
720 North Marr Road
Columbus, Indiana 47201
812.314.3400
Brown County
91 West Mound Street, PO Box 550
Nashville, Indiana 47448
812.988.2258
Clark County
335 Spring Street
Jeffersonville, Indiana 47130
812.258.0310
Decatur County
1530 Commerce Park West Drive
Greensburg, Indiana 47240
812.663.7057
Fayette County
390 E. Erie Street
Connersville, Indiana 47331
765.825.4124
Henry County
3221 S. Memorial Drive
New Castle, Indiana 47362
765.521.3010
Jackson County
1443 Corporate Way
Seymour, Indiana 47274
812.522.4341
Jefferson County
3008 North Bevcher Drive
Madison, Indiana 47250
812.265.1918
Jennings County
1260 East Buckeye Street
North Vernon, Indiana 47265
812.346.4468
Lawrence County
1315 Hillcrest Road
Bedford, Indiana 47421
812.279.3591
Monroe County
645 South Rogers Street
Bloomington, Indiana 47403
812.339.1691
Morgan County
1175 Southview Drive
Martinsville, Indiana 46151
765.342.6616
11370 North SR 67
Mooresville, Indiana 46158
765.342.6616
Owen County
272 North US Highway 231
Spencer, Indiana 47460
812.829.4871
Randolph County
325 South Oak Street, Suite 103
Winchester, Indiana 47394
765.584.1735
Rush County
201 Conrad Harcourt Way, Suites A & B
Rushville, Indiana 46173
765.932.3974
Wayne County
831 Dillon Drive
Richmond, Indiana 47374
765.983.8000
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Centerstone of Indiana, Inc.
Corporate Office
645 S. Rogers Street
Bloomington, Indiana 47403
Access Service 800.344.8802
Crisis Services 800.832.5442
Learn more about Centerstone of Indiana
www.centerstone.org
facebook.com/Centerstone.org
twitter: @Centerstone
youtube.com/CenterstoneVideos
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Centerstone, a not-for-profit organization, has provided a wide range of mental health, substance use disorder,
and integrated health services to Indiana residents for more than 50 years. Through more than 60 facilities in
17 Indiana counties, Centerstone serves more than 24,000 children, adolescents, adults and seniors each year.
It is accredited by CARF International. For more information about Centerstone, please call 800-344-8802 or
visit www.centerstone.org.