Creating - Centerstone

CC reating
Possibilities
2010-2011 Annual Report for Centerstone of Indiana
884
Number of
Centerstone of
Indiana employees
working to save lives
and change lives.
Nothing limits achievement like small
thinking; nothing expands possibilities
like unleashed imagination.
– William Ward
TABLE OF CONTENTS
2 From the CEO
3 From the Board Chair
Centerstone of Indiana Board of Directors
4 About Centerstone of Indiana
5 The Year in Review – 2010-2011 Highlights
7 Ages Served
Referral Sources
8 Financial Information
9 Centerstone of Indiana Leadership
10 Centerstone of America Leadership
1/ 2010-2011 ANNUAL REPORT
CENTERSTONE OF INDIANA
FROM THE CEO
At the very heart of Centerstone’s Mission: To prevent and cure mental illness and addiction is the
possibility and hope each individual has for recovery. Without this possibility, without this hope, the
cycle of mental illness and addiction continues unabated.
This past year Centerstone staff in Indiana brought possibility and hope for recovery to more than
24,000 Hoosiers. We helped expand the concept of recovery for individuals with mental illness and
addiction to include a more integrated system of care. We embraced the efforts of other treatment
partners, legal system and health care providers, and volunteers by forming a more collaborative
approach to recovery through a Recovery Oriented System of Care (ROSC) which now serves as
a model for other Indiana substance abuse service providers. We furthered research into the most
effective and efficient treatment protocols and supported approaches that emphasize overall health
management, chronic disease management, social support system navigation as well as housing and
employment services to more fully address the complete scope of individual need.
I continue to be impressed by the professionalism, innovation, and
committment of Centerstone staff. I am also inspired by the courage
of those who seek treatment for mental illness and addiction and
humbled with the trust they place in Centerstone.
Suzanne Koesel, LCSW
Chief Executive Officer
Centerstone of Indiana, Inc.
Centerstone’s Mission is to prevent
and cure mental illness and addiction.
2/ 2010-2011 ANNUAL REPORT
CENTERSTONE OF INDIANA
FROM THE BOARD CHAIR
Seeing the possibilities in the life of a child has been what my work as an educator has
encompassed these many years. Extending the possibility of hope and recovery for struggling
families as a Centerstone board member has been a rewarding way to be of service to
communities in south and central Indiana.
I have seen first-hand the benefit of mental health treatment for children and families through
my work in education and have had the privilege to work closely with the leadership of
Centerstone as they continue to bridge the gap in care for mental
health and substance abuse issues. I am proud to have been
associated with this organization and its professional
clinical staff.
Terrye Davidson
Chair
Centerstone of Indiana, Inc. Board of Directors
CENTERSTONE OF INDIANA
BOARD OF DIRECTORS
Terrye Davidson, Chair
Josie L. Seybold, Vice-Chair
Stephen Taylor, Secretary
Stephen Pritchard, DDS
Immediate Past Chair
Robert Baltzell
Jennifer Embree, DNP
David Emmert, Esquire
Gerald Gray
Linda L. Hobbs
John W. Mull
Robert E. Neth
Gilbert Palmer
Gary Riggle
Kristi Rowell
Rev. Gregory A. Russell
Linda Trader
Suzanne Koesel, LCSW, Chief Executive Officer
3/ 2010-2011 ANNUAL REPORT
CENTERSTONE OF INDIANA
ABOUT CENTERSTONE OF INDIANA
Centerstone is a not-for-profit organization, offering a full range of mental health services, substance
abuse treatment and related educational programs to individuals of all ages and their families.
With a history that spans more than five decades and an annual revenue of $51,600,665, the
Centerstone network includes more than 60 facilities across 17 Indiana counties throughout south
and central Indiana and operates the Foster Care Select program in 24 counties. Centerstone serves
more than 24,000 people each year.
Our service goes beyond diagnosis and treatment. Centerstone programs also help individuals
rebound from adversity, build on their strengths and achieve their life goals. We seek to identify
new treatments and even eliminate mental illness by participating in groundbreaking research
studies with leading universities across the nation. The CARF International Accreditation
underscores our commitment to providing unmatched quality of care and a diverse continuum
of services. For those who need us most, we are dedicated to providing for unmet mental
healthcare needs within the communities we serve.
Michigan - 2
Illinois - 3
Ohio - 95
Randolph
CENTERSTONE
Counties where 100+ clients reside
Counties where 1-99 clients reside
Counties with Centerstone facilities
Jackson
Kentucky - 91
Fiscal Year 2010-2011
www.centerstone.org
We believe in the possibilities of lives changed
forever through prevention, early intervention
and research-driven treatments.
4/ 2010-2011 ANNUAL REPORT
CENTERSTONE OF INDIANA
THE YEAR IN REVIEW – 2010-2011 HIGHLIGHTS
It is well documented that individuals with a serious mental illness die on average 25 years earlier than the rest of the population. In order to address this issue, Centerstone launched the BE Well integrated health program directed at managing the overall health of seriously mentally ill individuals
in Bloomington.
The Johnson-Nichols Health Center, a service of Centerstone, successfully acquired Rural Health
Clinic status.
In the future, the delivery of mental health services will occur in partnership with other healthcare organizations. For this reason, Centerstone established four new partnerships with Rural Health
Clinics/Federally Qualified Health Centers in Indiana, placing therapists in primary care settings.
The integration of physical and mental health care is on the horizon. In preparation for this
development, Centerstone implemented Health Navigator training with all adult and family
rehabilitation staff, improving their ability to assist clients with physical and well as mental health
care needs.
Centerstone was a founding developer of an integrated health state collaborative effort including the Indiana Council of Community Mental Health Centers, the Indiana Primary Healthcare Association, Behavioral Health Management of Indiana, The Indiana Division of Mental Health and Addiction and the Office of Medicaid Policy and Planning, in addition to Centerstone.
Centerstone participated in the development of the newly formed Mental Health Corporations of America collaborative on integrated health.
Centerstone expanded the use of evidence-based protocols through implementation of an addictions clinical pathway and the launching of intensive trainings for all Centerstone of Indiana staff.
Centerstone successfully transformed its addictions day treatment program (Recovery House) to Recovery Engagement Center using a cutting-edge care model, called Recovery Oriented Systems of Care (ROSC), receiving state and national recognition.
The revision of the Indiana Medicaid Rehabilitation (MRO) Program resulted in significant changes in
how intensive home and community-based services are delivered. Centerstone retrained its clinical
staff, redefined jobs, and hired many additional staff in response to the new MRO plan, focused on individualized service delivery, skills development and modernized recovery models. Despite this major change in treatment delivery, Centerstone’s clinical outcomes exceeded state averages in all areas.
(continued)
5/ 2010-2011 ANNUAL REPORT
CENTERSTONE OF INDIANA
THE YEAR IN REVIEW – 2010-2011 HIGHLIGHTS (continued)
Centerstone absorbed the programming and staff of the Aurora addictions program of Reid
Hospital, expanding addiction services provided by Centerstone in the Richmond area.
In order to provide additional safe and affordable housing for the homeless mentally ill,
Centerstone broke ground and began construction on a 60-unit apartment complex in Richmond.
The Indiana Division of Child Services made significant changes this year, shifting the provision
of children’s community-based mental health services to community mental health centers and away from other providers. With this change, Centerstone saw an 8 percent growth in the
children’s services area, resulting in becoming the third largest community mental health care
provider to the Indiana Division of Mental Health at the end of the fiscal year.
Financial diversity is critical to Centerstone’s continuing ability to provide much-needed services in its communities. Centerstone doubled its commercial insurance revenue and expanded grant
revenue by 33 percent. Grants acquired this year included the 60-unit apartment complex, BE Well clinic, and Recovery Engagement Center initiatives.
In order to improve medical and emergency services, Centerstone integrated medical services
under one medical director and created a single on-call schedule across all medical teams.
Centerstone successfully transitioned to new leadership. Following Dr. Bob Williams’ 20 years of dedicated and inspired service as Chief Executive Officer, Suzanne Koesel, LCSW, became
Centerstone’s second Chief Executive Officer.
Without leaps of imagination, or dreaming, we
lose the excitement of possibilities. Dreaming,
after all, is a form of planning.
– Gloria Steinem
6/ 2010-2011 ANNUAL REPORT
CENTERSTONE OF INDIANA
24,713
AGES SERVED
55-74
11%
75+
2%
0-5
1%
6-12
11%
13-19
15%
20-54
60%
Number of
individuals served
in 2010-2011 by
the Centerstone of
Indiana network.
Total 24,713
REFERRAL SOURCES
Self
37%
Court/Judicial
25%
Physicians
11%
Hospital
11%
Government Agencies – state and federal
8%
Other
4%
Other Mental Health & Addiction Providers
2%
Schools/Educational
1%
Centerstone Staff
<1%
Business/Industry <1%
Family or Friend
<1%
Managed Care Companies
<1%
Church/Religious Affiliation
<1%
TOTAL
100%
7/ 2010-2011 ANNUAL REPORT
CENTERSTONE OF INDIANA
Centerstone programs
provide a wide range of mental
health and addiction services to
children, adolescents, adults and
seniors.
REVENUES
County Funds
6%
Governmental
Agency Grants
& Contracts
28%
Rents, Donations, Other
9%
Client Services
57%
Total $51,600,665
EXPENSES
Grant Funded
Services
5%
Therapy and
Medical Services
27%
Administration
14%
Home and Community-Based
Specialty Services
54%
Total $50,089,478
8/ 2010-2011 ANNUAL REPORT
CENTERSTONE OF INDIANA
CENTERSTONE OF INDIANA LEADERSHIP
Suzanne Koesel, LCSW
Chief Executive Officer
Kenneth Conway, MD
Assistant Medical Director, Central Region
Shirley Arney, MBA
Chief Operating Officer for
Clinic, Medical and Support Services
Linda Grove-Paul, LCSW, MPA
Director of Addiction and Forensic Services
Robb Backmeyer, MSW, MBA
Chief Operating Officer for Adult, Child
and Family Specialty Services
John Daugherty, MBA, CPA
Vice President for Finance
Jerry Neff, MD
Medical Director
Robert Siegmann, LCSW, MBA
Vice President for Healthcare
Integration, Lean Sigma, Addictions
and Red Oak Industries
Kelly Bauermeister, LCSW, MBA
Director of Child and Family Services
Shannon Castetter, MBA
Director of Red Oak Industries
David Carrico, LCSW
Director of Adult Specialty and
Residential Services
Thelma Chandler, MSW, CADAC-I, ICAC-II
Director of Clinic Services, East Region
Kathy O’Brian Christoff, LCSW
Director of Adult Specialty and
Employment Services
Jenny Harrison, LCSW
Director of Clinic Services, Central Region
Mark Jones, MD
Assistant Medical Director, East Region
John Kenny, CPA
Controller
Scott Lewellen
Director of Marketing and Public Relations
Darcey Meridith, LCSW
Director of Foster Care Select
Maria Nehrt, BGS
Director of Environmental Services
Amanda Pardue, LMHC
Director of Clinic Services, West Region
Ruth Ralph, LSW
Executive Director of Johnson Nichols
Health Clinic
Beth Rodriquez, MA
Director of Development
Michelle Sears
Director of Authorization, Credentialing,
Access, Clinical Records and Support Services
Maren Sheese, LCSW
Director of BE Well Program
9/ 2010-2011 ANNUAL REPORT
CENTERSTONE OF INDIANA
CENTERSTONE OF AMERICA LEADERSHIP
Centerstone of America exists to provide oversight and support for all companies of Centerstone.
Executive Cabinet
David Guth, Chief Executive Officer
Debbie Cagle, Chief Executive Officer of Advantage Behavioral Health
Tom Doub, PhD, Interim Chief Executive Officer of Centerstone Research Institute
Linda Garceau, MBA, MA, Chief Executive Officer of Centerstone Foundation
Barry Hale, Chief Administrative Officer
Mike Jones, Executive Director of Not Alone
Suzanne Koesel, LCSW, Chief Executive Officer of Centerstone of Indiana
Bob Vero, EdD, Chief Executive Officer of Centerstone of Tennessee
Gwen Watts, Administrative Chief of Staff
Bob Williams, PhD, Chief Strategy Officer and CEO Emeritus
_______________
Michael Butler, CPA, Corporate Controller and Treasury Officer
Lynn Chappin, Director of Human Resources
Wayne Easterwood, Chief Information Officer
Jan Goodson, Director of Grant Writing
Sherry Harrison, MSSW, Corporate Compliance Officer
Sarah Hirsch, MBA, Director of Contract Management and Managed Care
Christy Hooper, PHR, Vice President for Human Resources
Karen Keene, Security Officer
Prasad Kodali, Director of Enterprise Applications
Rona Krueger, MSW, ExecutiveVice President for Quality Improvement
Howard McClung, Director of Technology
Joe Moore, Finance Officer for Affiliates
Brad Nunn, PhD, Executive Vice President for Measurement and Performance Improvement
Ramona Rhodes, Vice President for Marketing and Public Relations
Natalie Stone, Director of Web Communications
Mark Uebel, Director of Business Solutions for SolutionsEAP
10/ 2010-2011 ANNUAL REPORT
CENTERSTONE OF INDIANA
Learn more about
Centerstone of Indiana
www.centerstone.org
facebook.com/Centerstone.org
twitter: @Centerstone
youtube.com/CenterstoneVideos
Centerstone, a not-for-profit organization, has provided a wide range of mental
health and addiction services to Indiana residents for more than 50 years. Through
more than 60 facilities in 17 Indiana counties, Centerstone serves more than
24,000 children, adolescents, adults and seniors each year. The organization also
operates the Foster Care Select program in 24 counties. It is accredited by CARF
International. For more information about Centerstone, please call 800-344-8802
or visit www.centerstone.org