User Guide (DCT6200, DCT6412, DCT6416, DCT3416)

Table of contents
Important safety instructions .................................................. 2
Series recording ....................................................... 29
Introduction ............................................................................ 3
Series recording features ................................. 30
SECTION 1 - Your new terminal
Time frame recordings ............................................. 30
Recording capacity ................................................................ 4
Manage recordings .................................................. 31
Front panel ............................................................................. 4
PVR listings ............................................................... 31
Rear panel DCT6200 et DCT6412 ......................................... 5
Calendar ................................................................... 31
Rear panel DCT6416 et DCT3416 ......................................... 6
PVR cleanup ............................................................. 31
Using the remote ................................................................... 8
PVR history ............................................................... 32
Remote control basic setup .................................................. 10
PVR setup ................................................................. 32
Rear panel connectors .......................................................... 11
VCR recording .......................................................... 32
Terminal connections ............................................................. 12
Pay-per-view ............................................................. 33
HDMI connection ................................................................... 15
To cancel pay-per-view order ............................ 34
Simple guideline for the initial setup of your terminal ............ 16
Pay-per-view notice .......................................... 34
Setup ........................................................................ 35
SECTION 2 - Digital cable access
Guide setup ...................................................... 35
Interactive guide .................................................................... 17
Terminal setup .................................................. 36
Info bar and quick guide ....................................................... 18
Screen position setup ....................................... 36
Quick menu ........................................................................... 19
Text language setup ......................................... 36
Main menu ............................................................................. 20
Audio setup ...................................................... 36
Hourly channel guide ............................................................ 20
Guide colour setup ........................................... 36
Title search ............................................................................ 21
Frequently asked Questions ..................................... 37
Parental control and purchase code ..................................... 21
Control locks ..................................................... 38
Code setup .................................................................... 22
Pay-per-view ..................................................... 38
Parental control setup .................................................... 23
PVR and digital services ................................... 38
To watch locked programming ...................................... 23
Bypass or delete locks .................................................. 23
Restore locks ................................................................. 24
Favourites .............................................................................. 24
Guide reminder ...................................................................... 25
To set a reminder ........................................................... 25
Reminder options .......................................................... 26
Recordings ............................................................................ 27
Live TV recording ........................................................... 27
To record TV program .................................................... 28
One-time recording ....................................................... 28
Important safety instructions
axion.ca
Please read this guide thoroughly and follow every recommendation before using the terminal.
1. Location, installation and ventilation
5. Electrical cords safety
a) Install the terminal so that its position does not interfere
with its proper ventilation. For example, do not place it on a
bed, sofa, rug or any similar surface.
Protect the power cord from being walked on or pinched,
particularly at plugs, convenience receptacles and the
point where they exit from the apparatus.
b) Install the terminal away from heat sources such
as radiators, heat registers or on a book shelf, unless
adequate ventilation is provided.
6. Maintenance
c) Place the terminal in a stable location able to support
its weight.
Do not attempt any repair or maintenance or you could be
exposed to dangerous voltages and other hazards. Refer
all servicing to one of our qualified technicians.
7. Damages requiring repair by a technician
2. Cleaning and accessories
a) Plug or power cord is damaged.
Unplug the device before cleaning. Do not use liquid or
aerosol cleaners. Use a dry cloth instead. Do not use the
terminal near water or in a very humid environment. Only
use accessories specified by the manufacturer.
b) Apparatus has been exposed to water or other liquids.
c) Apparatus has been dropped, housing has been
damaged or objects have fallen on the apparatus.
3. Contact with objects or liquids
Never insert objects of any kind through the terminal
openings, as they may cause a fire or an electric shock.
Avoid spreading any kind of liquid on the terminal.
4. Power supply
This device must be plugged into a power supply indicated
on the adapter. In case you doubt the type of power
supply to your home, contact your power company. Avoid
overloading outlets, extension cords or power bars. This
equipment has a polarized alternating current line plug
(with one blade wider than the other). The plug will fit into
a power outlet only one way, which is a safety feature.
Such safety measure as the polarized plug should be fully
observed.
2
d) Obvious change in terminal performance, indicating a
need for maintenance.
If the terminal stops functioning normally according to the
user guide, follow instructions described in the guide only.
Any other adjustments of the other setting features may
cause damages requiring considerable repair time by a
technician to bring the apparatus back to normal.
Should you have a problem which is not listed here,
please contact our technical support.
DCT user guide
Introduction
axion.ca
Congratulations on receiving a digital Mororola terminal, one of the most advanced available today. It is easy to set and operate.
You can now benefit from features such as:
Programming guide allowing you to conveniently select and view programs, also providing content description.
Pay-per-view events and recent movies easily accessible.
CD quality sound and DVD quality images.
Parental control allowing you to limit access to some channels, shows or timeframes along with a search tool to find
your favorite shows.
To get the most out of your DCT, please read interactive on-screen guide section, as well as your remote control user guide.
Motorola DCT6200, DCT6412, DCT6416, DCT3416
Thank you for choosing a Motorola high definition digital terminal. Models DCT6412, DCT6416 and DCT3416 provide you with
digital recording functions along with a double tuner, which makes them some of the most advanced interactive terminals.
With the DCT, Motorola has merged many digital cable functions, infinite programming options, interactive programming, CD
quality music, flexibility of a double tuner personal digital recorder, as well as great image and sound quality of high definition
television.
Many DCT models include an integrated hard drive for hours of personal video recording allowing recording of HD content, in
addition to viewing and recording options.
The DCT User guide introduces you to DCT basic features. Diagrams, on-screen menu features, in addition to Frequently
asked Questions and PVR and digital services sections, will help you make the most of your entertainment experience.
DCT user guide
3
Section 1 -
Your new terminal
axion.ca
Recording capacity (DCT6412/6416/3416)
Recording capacity varies with video format. Here are a few guidelines to determine recording capacity:
• Digital shows: Digital cable shows are from channel 100 and above. Up to 100 hours of standard digital format programming
can be recorded with the DCT6416/3416 and up to 75 hours with the DCT6412.
• High definition shows (HD TV): Shows aired in high definition can be recorded in the same format, as long as your PVR
is connected to an HD television set. Up to 20 hours of HD programming can be recorded with DCT6416/3416, and up to 25
hours with DCT6412.
Neither the maker nor the TV guide provider can guarantee the exact amount of programming data that can be recorded. The
approximate time depends on the type of program.
GUIDE TIP: PVR is not a long-term storage device. To maximize your storage space, review the contents of your library
regularly and discard the recordings you no longer wish to save.
Front panel
The DCT front panel includes 12 buttons and a LED display screen. These buttons are used for basic functions, such as
accessing the interactive program guide, navigation menus and pay-per-view programs.
2. Navigation keys
5. Info
3. Menu
1. Display panel
4. Power
7. Guide
6. Select
8. Channel
1. DISPLAY PANEL
The main panel displays either channel or clock. Here are the indicator lights on the panel:
• MSGS – not yet operational
• A/B – RF bypass is activated (DCT6200)
• ON – terminal is on
• REMOTE – remote is currently used
• Record lights – lights red to show programs are being recorded
2. NAVIGATION KEYS
Move the cursor through the interactive guide and menus.
4
DCT user guide
Section 1 -
Your new terminal
axion.ca
3. MENU
Displays the main menu.
4. POWER
Indicates the terminal is on or off.
5. INFO
Displays the currently tuned in channel and program information.
6. SELECT
Selects menu options, VOD programs and interactive guide programs.
7. GUIDE
Displays TV guide.
8. CHANNEL +/ -
Switches channel by going to the next or preceding ones.
Rear panel (DCT6200/6412)
16. RF Out*
2. Ethernet
3. Audio IN R et L
4. S/PDIF
5. Video IN
Video OUT
S/PDIF
RF Out
R
Ethernet
IN
13. Optical
S/PDIF
15. Power connector
OUT
R
AUDIO IN
Video
AUDIO OUT
IR
S/PDIF
L
L
Y
Cable IN
PR
DVI-D
1. Cable IN
7. IR
8. USB
PB
S-Video
USB
10. Audio OUT R et L
9. DVI-D
Optical
S/PDIF
IEEE
12. S-Video 14. IEEE
6. OUTLET
11. Y, Pb, Pr
* Not available on the DCT6412.
DCT user guide
5
Section 1 -
Your new terminal
axion.ca
Rear panel (DCT6416/3416)
7. IR
12. S-Video 5. Video OUT
4. S/PDIF
11. Y, Pb, Pr
2. Ethernet
15. Power connector
Y
S-Video
6. OUTLET
Video OUT
PB
RF Out
Cable IN
L
S/PDIF
IR
AUDIO OUT
!
PR
Ethernet
HDMI
!
USB
R
Optical
S/PDIF
1. Cable IN
16. RF Out
13. Optical
S/PDIF
10. Audio OUT R et L
IEEE
17. HDMI
8. USB
14. IEEE
1. CABLE IN
Connects to the signal from the service provider.
2. ETHERNET
Not yet operational.
3. AUDIO IN
Not yet operational.
4. S/PDIF
S/PDIF orange connector is a digital output connector transmitting Dolby Digital 5.1 or audio PCM sound. It is used to connect
the DCT6200/6412/6416 to a stereo tuner or an A/V receiver to get theater-quality surround sound.
5. VIDEO OUT
This connector is used to carry the image from the digital terminal to the VIDEO IN connector of the television set. Use a RCA
(red, white, yellow) wire.
6. OUTLET
This alternating current outlet may be used as an additional outlet to plug in a television set to the DCT6200/6412. It is not
recommended to plug in several devices on this outlet or powerful equipment such as a home theater.
7. IR
To plug in an infrared sensor when terminal is located in enclosed furniture.
8. USB
Not yet operational.
6
DCT user guide
Section 1 -
Your new terminal
axion.ca
9. DVI-D
Digital video interface. To connect a HD monitor or television set. Use a DVI/DVI or DVI/HDMI cable according to your TV set,
along with RCA sound cables.
10. AUDIO OUT R, AUDIO OUT L
RCA-type connectors transmit sound to a stereo receiver.
11. Y, Pb, Pr
These connectors transmit component video to high definition receiver or television set.
Use component cables.
12. S-VIDEO
Connector transmitting high quality standard video to S-VIDEO peripherals such as high-end VCR and television set. Use an
S-VIDEO-type cable along with an audio composite cable.
13. OPTICAL S/PDIF
OPTICAL S/PDIF connector is an optical digital output transmitting Dolby Digital 5.1 or audio PCM sound used to connect the
cable box to a stereo tuner or an A/V receiver to get a theater-quality surround sound through a S/PDIF fibre optic-type cable.
14. IEEE 1394
Dolby 5.1 digital audio and video interface. To connect an HD screen or television set.
15. POWER CONNECTOR
To plug in the female end of the power cord.
16. RF OUT
Conventional cable output used to transmit basic image and sound. Connect with standard cable.
17. HDMI
Dolby 5.1 digital audio/video interface. To connect an HD screen or TV set, use a HDMI/HDMI or HDMI/DVI cable, depending
on the television set.
DCT user guide
7
Section 1 -
Your new terminal
axion.ca
Using the remote
MODE
SETUP
POWER
INFO
EXIT
MENU
GUIDE
OK/SELECT
DAY
PAGE
VOLUME + / CHANNEL + / FAV
LAST
MUTE
LIST
PPV
LIVE TV
REPLAY
STOP, PAUSE, PLAY, REW, RECORD, FFWD
Numbers
STAR
VIDEO SOURCE
SWAP
8
DCT user guide
Section 1 -
Your new terminal
axion.ca
POWER
Press POWER to turn selected source on or off.
MODE
To select the apparatus the remote will control. The selected apparatus will be active unless another one is selected.
SETUP
To program the remote (see your remote user guide).
EXIT
To get back to live TV.
GUIDE
Displays TV guide.
DAY
To move TV guide display one day up.
VOLUME + / Increases or decreases volume of the VCR, television set or audio device. Please select the device before increasing or
decreasing volume.
FAV
To tune to your favorite channels once you have set up your favourites list.
MUTE
Activates or deactivates the sound.
PPV
Allows direct access to pay-per-view, where available.
REPLAY
Replays the 15 last seconds on the currently-tuned channel.
STAR
Locks up viewing of selected programs or displays pay-per-view menu.
VIDEO SOURCE
To select signal input to be displayed on your TV set.
SWAP
Toggles between TV tuners. See the VCR recording section.
Numbers
Press channel numbers to tune to a channel.
DCT user guide
9
Section 1 -
Your new terminal
axion.ca
STOP, PAUSE, PLAY, REW, RECORD, FFWD
Controls VCR, DVD and CD players, as well as live TV and PVR content.
LIVE TV
Available with PVR terminals only. Jumps to live TV.
LIST
Displays recorded programs list. Available with PVR terminals only.
LAST
Return to the preceding channel or screen.
CHANNEL + / To get to the preceding or next channel.
PAGE
Scroll to the next or preceding page of listings.
OK/SELECT
To select highlighted items or, while watching TV, display or remove on-screen mini-guide.
MENU
To access main menu and quick menu.
INFO
Displays program information.
Remote control basic setup
This step is not essential, and allows the remote control to manage television set, VCR, DVD player or any other entertainment
equipment.
For basic remote control programming, consult your remote control user guide.
We recommend locking channels and volume. Guidelines are included with your remote control user guide.
The remote control we provide is designed to work with your terminal.
10
DCT user guide
Section 1 -
Your new terminal
axion.ca
Rear panel connectors
1. RF
Use RF-type cables provided with the digital terminal for basic connection.
2. COMPOSITE
Use composite cables with audio and video outputs for an improved quality.
3. S-VIDEO
For optimal image quality, use an S-VIDEO-type connector along with two composite sound cables
(red and white). To benefit from Dolby 5.1 digital sound quality with your home theater, use a coax
or optical digital sound connector.
4. Y, Pb, Pr
Component cable connectors. For a high definition image, use Y, Pb, Pr cables along with composite
sound cables.
5. HDMI
To enjoy HD superior quality image and Dolby 5.1 sound, use an HDMI cable.
6. Coax and optical connection
To benefit from optimal Dolby 5.1 digital sound. For home theater connection only.
8. eSATA
Not yet operational.
DCT user guide
11
Section 1 -
Your new terminal
axion.ca
Terminal connections
Here are the available basic connection options.
1) Component cable connection
Basic connection for an HD quality image; the most compatible with any television set and terminal.
12
DCT user guide
Section 1 -
Your new terminal
axion.ca
2) DVI cable connection
The “above all’’ connection for an optimal HD image quality. Cable is equipped with DVI connector at one end to connect to the
terminal, and an HDMI connector at the other end to connect to television set.
RCA cables must be used for sound connection. Input/output vary from one television brand to the other. Here are two sound
connection setups compatible with DCT6200 and DCT6412.
A) RCA standard
DCT user guide
13
Section 1 14
Your new terminal
axion.ca
B) RCA 3.5 mm. (headphone output)
DCT user guide
Section 1 -
Your new terminal
axion.ca
HDMI connection
This connection provides the best HD image and sound quality. HDMI cable connects terminal to the television set and carries
image and sound signal.
Connection available with DCT3416 and DCT6416 only.
DCT user guide
15
Section 1 -
Your new terminal
axion.ca
Simple guideline for the initial setup of your terminal
Turning power on and off
To turn terminal on or off, make sure the remote control is in CABLE mode by pressing CBL, then POWER. The POWER light
indicator will light up on the terminal front panel.
Changing channel
Make sure the remote control is in CABLE mode and punch in the channel number you want to tune to, or press CHANNEL +/on the remote control to select a channel. If you are having difficulties, consult the remote control user guide.
Interactive guide
Press GUIDE on the remote control. The interactive guide will display the current program information and allow you to access
options such as Parental control.
Volume
Your terminal and television set have independent volume settings. However, for an optimal sound quality, volume should be
at the highest setting on the terminal and be controlled through the TV. It is recommended to lock VOL +/- button in TV mode.
This procedure can be found in your remote control user guide.
TV INPUT
With conventional analog cable, switching channels was done directly on the TV set. With digital cable, channel selection is
done through the terminal. You must select the source of the signal to be displayed on your TV screen. To do so, press the
source button that can either be called INPUT or TV/VIDEO. On the terminal remote control, press INPUT and the TV set will
display the current source.
The connection varies from one TV brand to the other. To make sure you have the right connection, locate connections on the
back of your TV set to identify each source.
For example, a cable plugged in the screwed connector is actually connected on the TV connection. Press INPUT until a
channel is displayed on the monitor.
16
DCT user guide
Section 2 -
Digital cable access
axion.ca
Diagrams and functions introduced in this section may differ from your terminal.
Interactive guide basic navigation tips:
• Yellow is the highlighting color. Highlighting shows where you are when navigating through menus with your
remote control.
• Press
buttons to move the highlighting.
• Press OK/SELECT to confirm your selection.
• Press EXIT to watch television.
Interactive guide
Select program title and press OK/SELECT. If it is currently broadcasted, you will be able to tune in. If it is aired later on, an
information screen will display its specifics.
1. Press GUIDE to access TV schedule.
2. TV guide displays 90 minutes of schedule. While navigating, your selection is highlighted and a description of the event is
displayed on-screen.
3. Use
days.
buttons to navigate through the channels, then
buttons to see the broadcast schedule for the day or upcoming
4. For faster search:
Use PAGE
Use DAY
buttons to search through channels faster.
buttons to leap 24 hours forward.
The TV guide appears in the form of a schedule displaying channel numbers and names as well as the time frame.
Selected show title, scheduled
broadcast, description, PGrating and channel number.
Schedule date and time
Currently selected channel
Abbreviated channel
name and number
DCT user guide
17
Section 2 -
Digital cable access
axion.ca
Press INFO to get program information.
Currently selected channel
Option menu:
1- Back
2- Record
3- View channel
4- Favourite
5- Parental control locks
Listings are colour-coded to easily identify all program types:
Blue – Regular programs
Purple – Movies
Green – Sports
Light blue – Kids
Yellow – Highlights your navigation position
Info bar and quick guide
As you go through channels, the info bar provides you with information about currently airing shows. This includes show title,
start/end time, channel number, current time, as well as a brief description of the program.
1. To display info bar while already watching another channel, press INFO.
2. Once you find a program you are interested in, press OK/SELECT to hide info bar or INFO, to get more information.
3. Press CHAN
18
to change channels and access info bar.
DCT user guide
Section 2 -
Digital cable access
axion.ca
Selected program title
Current channel and time
Short description of the
program
Quick menu
The Quick menu features short cuts to digital cable service as well as interactive guide main functions. To access Quick menu,
press MENU on your remote control. Quick menu allows direct access to the interactive guide without having to navigate
through various menus.
Main menu access
Recordings
Pay-per-view
HD television
Favourites
Search
Movies
Sports
Locks
DCT user guide
19
Section 2 -
Digital cable access
axion.ca
Main menu
Main menu gives you access to all digital cable functions.
Press MENU on your remote and select available options, such as displaying TV guide by schedule or channel, parental
control, favourite channels and pay-per-view.
On the Main menu, select Listings by channel and press OK/SELECT to sort through channels.
Pay-per-view: Pay-per-view section access
Favourites: List of selected favourite channels
Search: Search through categories
DVR: Recording-related functions
Optimum: List of specialty movie channels
HDTV: High definition channel guide
Digital music: List of digital musical channels
Parental control: Channel and show lock up
---More choices--Configuration: Guide settings
Weather: Weather forecast
Hourly channel guide
Displays 210 minutes of time frame for a single channel.
To display compressed guide for a single channel, press GUIDE twice.
Or
1. Select Listings by channel from the main menu;
2. Press
3. Press
to view the next channel schedule;
and PAGE
to navigate;
4. Press INFO on your remote control to view all program information;
5. Highlight your selection and press OK/SELECT to tune in the currently airing channel.
20
DCT user guide
Section 2 -
Digital cable access
axion.ca
Title search
1. Select Title in the search menu. Use
keys to select letters and press OK/SELECT;
2. Access the list on the right by pressing the
key on your remote;
3. Select your choice with
arrows and press OK/SELECT to tune in.
Search results list
Keyboard to type in your search
To save your search
To save search results, select Save search option and press OK/SELECT.
To view saved lists, select Saved searches option from the search menu.
Parental control and purchase code
Parental control allows you to limit viewing as well as access to selected content. Create a four digit code to lock channels,
ratings and titles. You can hide adult-rated content so it will not be displayed on the screen.
DCT user guide
21
Section 2 -
Digital cable access
axion.ca
Code setup
Parental control allows you to limit access to some programs, while Purchase code limits access to pay-per-view movies
and events.
To set up a code:
1. Select the Guide setup option from the Main menu;
2. Select Parental control setup;
3. Enter your 4-digit PIN;
4. Enter your PIN once again to confirm.
To reset codes:
1. Select the Guide setup option from the Main menu;
2. Select Parental control setup;
3. Enter the 4-digit locks PIN;
4. Select locks PIN;
5. Enter new code and confirm.
22
DCT user guide
Section 2 -
Digital cable access
axion.ca
Parental control setup
Set up locks wherever you are navigating on the guide or while
watching TV.
1. Press MENU and select the
icon from the quick menu;
2. Enter your 4-digit PIN to lock channels, titles or ratings by following
on-screen instructions.
Watch locked programming
To access blocked show or channel, find the channel or show on the guide, press OK/SELECT and enter your PIN when
prompted.
NB The default PIN is 1-2-3-4. Use
arrows to rectify an error.
Bypass or delete locks
Use this option to temporarily unlock or delete all locks and
watch any program.
1. Select the Guide setup option from the Main menu;
2. Select Parental control setup;
3. Enter your 4-digit PIN;
4. Select Bypass locks;
5. Select YES to ignore or delete locks.
DCT user guide
23
Section 2 -
Digital cable access
axion.ca
Restore locks
1. Select the Guide setup option from the Main menu;
2. Select Parental control setup;
3. Enter your 4-digit locks PIN;
4. Select NO to ignore or delete locks;
5. Turn off terminal, and turn it back on;
6. After a power outage, it takes 20 minutes for the guide to download. Locks will be deactivated during this delay.
NB The
symbol is displayed on the guide to indicate a program was locked through parental control option.
Favourites
The Favourites option allows you fast access channels identified as your preferred ones.
To add channels to your Favourites list:
1. Select the Guide setup option from the Main menu;
2. Select Favourites option;
3. Select a list and press OK/SELECT.
List name
To create a new list
24
DCT user guide
Section 2 -
Digital cable access
axion.ca
If no list has yet been created, you can create one by following
the suggested steps.
1- If list is empty, press
;
2- Highlight a channel and press OK/SELECT. The heart
symbol will appear next to each favourite item.
To delete channels from your favourites list:
To delete channels from your favourites list, highlight it and
press OK/SELECT. The heart symbol will disappear and the
channel will no longer be part of your favourites.
To view a list of your favourite channels:
Select Favourites from the Main menu or the
icon from the Quick guide to view your favourite channels. While on the
TV guide, press
on the remote control to move highlight to your next favourite channel. Press FAV to tune to your favorite
channels when the TV guide is not displayed.
GUIDE TIP: you can also use Favourites option for digital music channels or when listening to music. Press FAV to go through
you favourite music channels.
Guide reminder
With the interactive menu, you can set a Reminder to be sure
you don’t miss out shows you want to watch.
To set a reminder
1- Select the program you don’t want to miss from the TV guide;
2- Press OK/SELECT or INFO on your remote control;
3- Select the
icon and press OK/SELECT;
4- To set the reminder, choose the Remind option. The icon will be
displayed next to the selected show title.
DCT user guide
25
Section 2 -
Digital cable access
axion.ca
Reminder options
Reminder options allow you to customize the frequency and use of reminders.
When setting up reminders, select View reminder settings.
1. Use
keys to program recurrent Reminders to pop up once, once a day, once a week or from Monday to Friday;
2. Set the on-screen alert delay (up to 15 minutes before the broadcast);
3. The Reminder can be displayed after broadcast (up to 2 hours after program ends);
4. When setting up reminders, you can bypass parental control locks. You can tune to channel from the alert without having to
enter your PIN (for more details, see Parental control section).
Reminder frequency
Reminder start/end
Bypass locks
Set or cancel a reminder
26
DCT user guide
Section 2 -
Digital cable access
axion.ca
Recordings (DCT6412/6416/3416)
With your PVR, you can record your favourite shows, rewind or pause live TV.
Live TV recording
Thanks to its 2 tuners the terminal allows you to simultaneously record live content from 2 channels.
These tuners automatically store up 2 hours of standard definition content and half an hour of high definition. This allows you to
rewind and pause TV from the moment you tuned in. When you switch channels, information stored from the preceding channel
is lost.
Status bar
Located on the bottom of the screen, the status allows control of content stored in the terminal buffer memory. When time bar is
entirely green, 2 hours of SD content is stored (30 minutes of HD content). Time bar fills up further as tuner is set on the same
channel. For example, if terminal is set for 30 minutes on the same channel, you can rewind up to 30 minutes on the time bar,
that is, from the time the tuner was set on this channel.
You can switch between both tuners with the SWAP button of the remote control. When pausing the first tuner and swapping
to the other one, the first tuner will continue storing information.
If different shows have been stored, the terminal will assign them each a different colour. The ongoing show is always the one
with the green time bar.
You can save stored content by pressing REC and recording it on your terminal. An ongoing show that is fully stored on the time
bar will be recorded in full. An ongoing show that isn’t stored from the beginning will not be recorded in full.
Live or recorded TV viewing control is similar as with DVD player.
The PAUSE button puts viewing on hold; PLAY button resumes
viewing, while the STOP button ceases viewing altogether. You
may also fast forward or rewind recordings with FFWD and REW
(press up to 4 times to increase speed). Combine FFWD and REW
buttons with PAUSE for slower motion.
DCT user guide
27
Section 2 -
Digital cable access
axion.ca
To record TV program
There are two ways to record a TV program with the interactive guide:
1. One-time recording;
2. Series recording.
One-time recording
One-touch record allows you to record a single episode or movie selected on the interactive guide (your selection must be
made through shows available in the guide schedule). There are two ways to proceed:
First method:
1. Select the program you want to record from the TV guide;
2. Press REC;
3. A red dot will appear next to the program title on the TV guide.
Second method:
1. Select the program you want to record from the TV guide;
2. Press OK/SELECT or INFO;
3. Select the record symbol
from the menu bar;
4. Press OK/SELECT;
5. Select Record this program;
6. Press OK/SELECT;
7. A red dot will appear next to the program title on the TV guide.
28
DCT user guide
Section 2 -
Digital cable access
axion.ca
Series recording
Series recording allows you to record each broadcast of a series without having to set up the terminal each time.
1. Select the series you want to record from the TV guide;
2. Press OK/SELECT or INFO;
3. Select the record symbol
from the menu bar;
4. Press OK/SELECT;
5. Select Record this series from the menu;
6. Press OK/SELECT;
7. Select your preferred settings from the option menu;
8. Select Record series with these settings;
9. The series recording symbol
will appear next to the program title.
Series recording features
Select a series set up to be recorded from the TV guide and press INFO or OK/SELECT.
Select the series recording symbol
.
Select Modify recording settings and press OK/SELECT to access available options.
DCT user guide
29
Section 2 -
Digital cable access
axion.ca
Record: This option allows you to decide whether terminal should record every episode or only prime time, hence discarding
reruns.
WARNING: This option works only with series that have a specific description for each episode on the TV guide. This option is
not functional if the series has a single general description for every episodes.
Save: This option manages how many episodes of a single series will be stored at once on the hard drive. For example, setting
it on 3 means the terminal will automatically erase the oldest episode when there are more than 3. This prevents unnecessary
overload of the hard drive. When recording all episodes, hard drive stores episodes without deleting any of them.
Save until: This option protects recordings from being
unintentionally deleted. When set on Space is needed, terminal
will erase an episode of this series as the hard drives reaches 80%
of its capacity to free disk space. When set on I delete, terminal
will not delete episodes from this series when hard drive reaches
80% of its capacity.
Record programs on: This option allows you to record episodes
only on the channel it was set up to or on any channel the series
might be aired.
Start/Stop recording: Sets recording start/stop at the exact time
or a few minutes before and after scheduled time.
WARNING: Recordings starting minutes before scheduled
broadcast must not conflict with other recordings set on the tuner.
Time frame recording
This option allows recording according to channel and time frame criteria,
regardless of specific programs. This proceeding allows to record up to 24
hours at a time of a specific time frame.
1. Press MENU on the remote;
2. Select DVR, then Set a recording;
3. Select the start, and end times and day and press Continue;
4. Select a channel from the channel list;
5. Press Record, and then Confirm or View recording settings
for additional options.
30
DCT user guide
Section 2 -
Digital cable access
axion.ca
Manage recordings
PVR section provides access to your list of saved recordings, the next two weeks of upcoming recordings as well as series
recordings.
PVR listings
Access your PVR listings through My recordings, from the DVR menu, or press LIST. All recorded content of your hard drive
will be listed.
Navigate through the menu with arrow keys and press OK/SELECT to view a program.
Select Play
to resume play from where you left off or
to restart from the beginning. Select
to delete recordings.
Calendar
Displays upcoming recordings for the next 2 weeks.
1- Select Future recordings from the main DVR menu;
2- Use arrow keys to move through schedule and select recordings
you want to modify.
PVR cleanup
This option allows you to sort and delete recordings. Simply mark
recordings to manage.
1- Select DVR cleanup from the DVR menu;
2- Use arrow keys to mark recordings you want to delete;
3- The percentage of used recording space appears above the list.
DCT user guide
31
Section 2 -
Digital cable access
axion.ca
PVR history
This menu provides an overview of deleted programs over the
past 4 weeks.
1- Select DVR history from the DVR menu.
2- Use arrow keys to navigate through the list. Recordings can be
sorted by deletion date.
PVR setup
Three options can be activated or deactivated from this
section.
1 – DVR folders: Groups recordings together when part of the
same series.
2 – Live program notice: Receive reminders to set longer
recordings for live shows.
3 – DVR clipping: Clips up to 5 minutes from the start of a
show to avoid a conflict.
VCR recording (DCT6200)
From an information screen, highlight the
icon from the quick menu and press OK/SELECT. Follow on-screen instructions
to confirm or program the VCR recording settings.
WARNING! VCR must be set to record on channel 3.
32
DCT user guide
Section 2 -
Digital cable access
axion.ca
VCR recording options allow you to adapt recordings frequency and usage.
1. Use
keys to program single recordings, once a day, on a daily or weekly basis, or during weekends;
2. Set the recording start (up to 15 minutes before the show begins);
3. The end-time of your recording allows lengthening recording time up to 2 hours after the program has ended.
4. While setting a recording, you can bypass program locks. You can tune in from the reminder, without having to enter your
code even if one is programmed. For more information, see Parental control section.
Pay-per-view
Select Pay-per-view (PPV) on the main menu to access the
search menu. Select search options to view available program
listing: by time, by title, events and adult.
1. Once you find a program of interest, highlight the title and press
OK/SELECT to display the information screen.
2. To order, select BUY and press OK/SELECT. Follow on-screen
instructions to order.
3. If the event is airing later on, a Reminder is set to appear before
the program starts, prompting you to tune in.
Movie title, airing time, channel and price
Movies listing
Click here to order
DCT user guide
33
Section 2 -
Digital cable access
axion.ca
To cancel pay-per-view order
To cancel a pay-per-view order before the program starts:
1. Select the program in any of the listings menus (there will be a
dollar sign with the description);
2. From the information screen, select BUY and follow the prompts
to cancel the order. A message will confirm that your order has
been cancelled, and the event will not be charged.
NB Your order will be cancelled if you don’t tune in the channel
when program is airing.
GUIDE TIP: Create a purchase code to block unwanted pay-perview orders. See Parental control and purchase code section
for further information.
Pay-per-view notice
Pay-per-view program started
A Program started overlay will appear when you try to order a
currently airing pay-per-view program currently airing. You can
order any event or movie at all times, even an ongoing one,
but we recommend to order at least 15 minutes before it is
scheduled to begin.
Manage schedule conflict
When ordering pay-per-view event or movie while another
program is already scheduled, an on-screen notice will prompt
you to cancel your order or keep both.
Missed pay-per-view movie or event
If you order pay-per-view but don’t tune in the channel, a missed
program overlay will appear on your screen, prompting you to
order again. You will not be billed for a missed pay-per-view.
34
DCT user guide
Section 2 -
Digital cable access
axion.ca
Setup
From the Setup menu, you can activate and customize certain
features such as parental control options, terminal settings,
audio and language settings.
Guide setup
From the main menu, select Setup menu and then Guide setup from the available options.
Then, use the arrows to select the following setup options:
1. Flip bar position – The info bar can appear on the top or bottom
of your screen;
2. Flip bar timeout – Changes the amount of time the Info bar will
stay on your screen, from 3 to 15 seconds;
3. Channel entry
a) Yes - automatically tunes to a channel after 2 seconds when
entering channel number from your remote.
b) No - you must enter the 3-digit channel number or press OK/
Select when entering channel number from your remote.
4. Reminder start time – Adjust the amount of time the reminder
notice will appear before the start of a program, from 1-15 minutes;
5. Grid cell height – Adjust the listings grid for single- or doubleheight grid display;
6. Mini-guide cell height – Adjust the listings display for single or
double;
7. Message indicator – Not yet operational;
8. About us – To see licence information about the product.
DCT user guide
35
Section 2 -
Digital cable access
axion.ca
Terminal setup
Select Setup from the main menu and press Cable box setup.
Front LED display:
1. Select Front LED display from the cable box setup menu;
2. Select Current time or Current channel display;
Screen position setup
1. To adjust the vertical and horizontal position of your screen to fit your television set, select Screen position setup from the
Setup menu;
2. Use arrow keys
on your remote control to position the screen to fit your television set.
Text language setup
1. Select English (Canada or US), French or Spanish to change the text language of your guide, menu bars and interactive
menu screens;
2. Use arrow keys
to select the preferred language and press Change text language to confirm.
Note: Language modification may take several minutes. The interactive guide will not be accessible during this delay.
Audio setup
You can adjust different features of your interactive guide through the main menu.
1 – Select your preferred Default audio track language;
2 – Use left/right arrow keys to select language, descriptive video service, audio output as well as optimal stereo sound to
customize your guide.
Guide colour setup
Follow instructions to change your guide’s colour palette.
36
DCT user guide
Section 3 -
Frequently asked Questions
axion.ca
Frequently asked Questions
Q. Nothing happens when I press the MENU button, but I can still change channels (go to the preceding or next one).
A. If your terminal has just been installed, it takes between 15 to 30 minutes for the guide to download. If nothing happens after
this delay, unplug the terminal and plug it back in. Wait for another 15 to 30 minutes. If the interactive menu screen still does not
appear, contact our technical support.
Q. I cannot see the outer borders on my television screen.
A. Select the Adjustments to screen position option in the setup menu. Push direction buttons
well centered.
until the image is
Q. The guide has locked up. Neither the remote, nor the terminal buttons work.
A. Try to unplug the terminal and then plug it back in. This will reset the terminal. It will take some time for the information to
appear. If there is still a problem, contact our technical support.
Q. There are no listings in the guide, or the words “To be announced” appear on the screen.
A. This can happen if there has been a power failure or if the terminal was unplugged. Make sure all equipment is properly
plugged in and running. Wait 15-30 minutes for the channels and program data to load.
Q. A message on my screen says “This feature is currently being restored”.
A. This will happen when you try to access a feature not yet operational or when the terminal has not received all the necessary
data. This most commonly happens following a power loss. If there is still a problem after 20 minutes, contact our technical
support.
Q. A message on my screen says “This channel should be available shortly”.
A. This screen will appear when you tune to a channel that is currently not available. If the channel is not available after 15-30
minutes, contact our technical support.
Q. What do I do if I am stuck in a screen or menu I and want to get out?
A. You can press the EXIT button on the remote control at all times to instantly return to watching TV. You can also press the
LAST button to back up one screen at a time.
Q. The displayed information or pricing is incorrect.
A. Although all data is checked thoroughly before it is sent to your home, channels do sometimes change their schedule at the
last minute without any notification.
Q. I have no video, a snowy picture, or I cannot tune any digital channels.
A. Make sure that all cable connections are secure and that your TV set is tuned to the right channel (3 or 4). Also, make sure
you are actually controlling the terminal (press CBL on the remote).
Q. Remote does not respond when I press a button.
A. Several factors can explain this problem. Try this procedure:
1. Press the CABLE button on the remote to make sure you are in cable mode. Try your remote control again. If necessary, go
to the next step.
2. If the remote control still does not operate adequately, push the CHANNEL
button on the terminal front panel. If channels
change, it is only a remote control problem. The batteries or the remote control itself may need to be replaced.
DCT user guide
37
Section 3 -
Frequently asked Questions
axion.ca
Control locks
Q. In case of a power outage, do I need to reset my parental control and purchase PINs, favourite listings and
reminders?
A. No. These features will not be lost if the terminal loses power.
Q. What if I forget my parental controls/purchase PINs?
A. Your must call our technical support to have these PINs reset. All of the PINs will be cleared. Once reset, you will need to
enter new ones.
Pay-per-view
Q. What if I missed a pay-per-view movie or event I ordered?
A. You will not be billed for ordered PPV on channels that haven’t been tuned.
Q. A program appears in the listings with a dollar sign next to the title.
A. The dollar sign indicates you have ordered this pay-per-view, and will be able to watch it when the movie or event is
scheduled to start.
Q. Why can’t I purchase this pay-per-view program?
A. Several reasons could keep you from ordering pay-per-view:
1. You may have inadvertently made too many orders, and may have to cancel one before making another order.
2. You may have reached your credit limit.
PVR and digital services
Q. A black screen appears while watching a recorded event.
A. Unplug the terminal power supply cable and plug it back in after 30 seconds. If things are not back to normal after 5 minutes,
contact our technical support.
Q. ‘’DVR deactivated’’ appears when trying to get to recorded programs.
A. Unplug your terminal and wait 30 seconds to plug it back in. Wait 10-15 minutes. If the problem persists, contact our
technical support.
Q. I cannot record a program or access my recordings, and a screen appears that says “Unable to process request”.
A. Turn off the terminal and turn it back on. If the problem persists, contact our technical support.
Q. The terminal says the hard drive is full but I have only a few programs recorded.
A. Delete a program. The terminal should then display the real content of your hard drive. If the problem persists, contact our
technical support.
Q. My terminal makes a constant humming sound.
A. Most recording terminals are equipped with a fan, to cool the hard drive down. It is thus normal that the fan produces a light
humming sound. However, if your terminal is placed in a poorly ventilated or hot location, the fan will be noisier.
Q. Does the terminal keep on recording when it is turned off? Must I leave it on so it can record?
A. You can turn your terminal off. It will turn itself on to record.
Q. How many hours of programming can I store on my PVR? What is the hard drive capacity?
A. The recording capacity depends on the video format that is being recorded. The hard drive capacity can be 320 GB or 500
GB, depending on model.
38
DCT user guide
Section 3 -
Frequently asked Questions
axion.ca
Q. How many tuners does my PVR have?
A. Most PVRs have two tuners. This feature allows you to record two channels at the same time while watching a third program
from your PVR recordings library.
Q. Can I record or watch two programs at the same time?
A. Yes, you can use the SWAP button on your remote to change from one tuner to the other.
Q. Can the PVR play back a high definition recording while another HD program is being recorded?
A. Yes. In fact, you can record two programs at once while watching a previously recorded program from the hard drive for both
HD and regular programming.
Q. Are there separate buttons for each tuner? How do I record two programs at the same time?
A. The interactive guide can record two different programs listed with overlapping times by pressing the Record button, by
manually scheduling the recordings, or by setting future recordings from a program information screen.
Q. How many recordings can I schedule in the future?
A. There is no limit to the number of recordings you can schedule as long as you do not schedule more than two programs to
record at the same time and have available recording space.
Q. If a program exceeds planned broadcasting hours (for instance, a sports event requiring overtime play), how can
I make sure it will be recorded entirely?
A. Modify the recording options for this program. You can adjust recording start and end time to make sure that everything will
be recorded.
Q. Can I watch a program I am recording before the recording is completed?
A. Yes. You can either watch it live as it is being recorded or rewind the program you are currently recording and watch it from
the beginning while the recording continues.
Q. Can I make a VHS or DVD of a recorded program?
A. You can copy a recorded program on VHS or DVD by playing a recording from the PVR while simultaneously recording on
your VCR or DVD.
Q. Can I set up my PVR to record every episode of a specific program title?
A. Yes. Your PVR lets you record multiple episodes of a program according to your preferences by setting up a series recording.
Select the type of episode to record, such as a first-run only or all episodes. Specify how many recordings to save and how long
to save the recording – until you erase it or until space is needed. To access advanced series setup features like add minutes
to the start and end times and specify which channels to record, select the recording options icon to review all options.
GUIDE TIP: Use Title search to find all air times for a particular title. You can then set up individual recordings for any or all
episodes, no matter what time they’re on.
Q. Can I increase the rewind and fast forward speed?
A. Yes. Your PVR will control rewind and fast forward at 4 speeds each. Just press REW or FF up to four times. The on-screen
indicator will show at what speed you are controlling playback.
Q. Can I program the PVR to skip ads during the recording?
A. No. However, you can fast forward ads while watching a recorded program.
Q. Can I bookmark a recorded show where I previously left it?
A. To resume viewing a program, select Play from the action icons or Restart from the beginning.
DCT user guide
39
Section 3 -
Frequently asked Questions
axion.ca
Q. Why do recordings sometimes miss the beginning of a program?
A. The PVR time switch is synchronized with the show schedule. For instance, if a broadcaster starts a show one minute earlier
than scheduled, the PVR will miss that first minute. You can set your PVR to start sooner or end recordings later by adjusting
recording options.
Q. Only part of my program is recorded.
A. If the beginning of the program is missing, you might have tuned to the program after it started and then set it to record. If
the end of the program did not record, the PVR may have reached its storage capacity limit before it was able to record the
entire program.
Q. Do parental controls work with PVR?
A. Yes. Parental controls also restrict viewing of recorded programs. If you schedule a recording for a program you have locked,
the program will be recorded; however, audio is mute and no video will appear while the program is recording. A restricted
notice remains on screen allowing you to enter your PIN to view the program during the recording. Once the program has been
recorded, you can access it from My recordings. Just enter your PIN to view.
GUIDE TIP: You can also set parental controls on recorded programs. Use the Lock button on your remote, or the lock icon
from My recordings or from a recorded program information screen.
Q. The words “PVR deactivated” appear when I try to access my recordings or rewind live TV.
A. You might have plugged the terminal in a non-polarized outlet, in a very warm environment or near a strong magnetic field.
Unplug the terminal for 5 minutes, plug it back again and wait 10 to 15 minutes. If the same message appears, contact our
technical support.
Q. How will I know when I’m almost out of recording space?
A. An on-screen notice will appear advising you when recording space is low (80% full) or full.
GUIDE TIP: If you are recording a program and run out of recording space, the recording will stop. You can see how much
recording space is available at all times from My recordings. You can also manually delete recordings or set your PVR to
automatically delete recorded programs when space is needed.
Q. How long can I pause live TV?
A. You can pause up to 90 minutes of standard programming; less with HD programming.
Q. How far back can I rewind live TV?
A. You can rewind up to two hours of standard TV programming, as long as you were tuned to the same channel.
Q. How do I use instant replay?
A. If your remote control is equipped with a REPLAY button, press it to instantly replay the last 15 seconds of the program. If
there is no REPLAY button, use the PAGE button on your remote.
Q. Can I record a program I am watching from the beginning?
A. Yes, but only if you tuned to the program from the beginning.
Q. How do I get back to current programs after pausing live TV?
A. Press the LIVE button on your remote.
Q. What happens to my PVR recordings if my terminal temporarily loses power?
A. All recordings that were saved prior to the power loss are preserved, as well as future recording schedules. Recordings in
progress while the power was out should be the only ones missing.
Note: If you experience continued problems with your terminal, remote control or interactive guide, please contact us.
40
DCT user guide
axion.ca
To contact our 24/7 technical support, call
1.866.552.9466
axion.ca
DCT user guide
41