Mercury IT employees help build Habitat houses

Information for and about Mercury Marine employees
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The Mercury Marine Vision
To be the most respected and revered
global marine industry leader, enhancing
the consumer’s positive boating experience
by providing the finest marine propulsion
systems and services, integrated electronics,
and parts and accessories.
CMD, ANCHORS AWAY
TEAM UP
Mercury Marine’s Sean Tobin hammers a nail into a Habitat for Humanity house June
14. Sixteen Mercury employees took part in the volunteer effort. It was the second
consecutive year the department spent a day at a Habitat for Humanity build site.
Mercury IT employees
help build Habitat houses
Lucas Lauderback
Editor
“This created a challenge in locating tools
and people,” Dave said.
Mercury Marine IT department employees
left their day jobs June 14 to help build the
latest Fond du Lac Habitat for Humanity
homes.
The two homes are located at 541 Lake
Street and 525 Montana Street, both in
Fond du Lac.
This was the second year the IT department participated in a day-long build.
Mercury employees spent the day constructing basement steps and installing
soffits and roof ventilation.
“This year was a little easier to get started
since most of us knew what to do and
where the tools were located,” said Mercury’s Dave Schecher, who organizes the
event.
This year, Mercury Marine employees
worked at two simultaneous builds located adjacent to each other.
Like last year, the Habitat for Humanity foremen underestimated the Mercury
team’s ability.
“We were told by the Habitat crew that
we did more than they had planned and
we ran out of work again,” Dave said.
See “HABITAT” on Page 8
Cummins MerCruiser Diesel and
Anchors Away give disabled fishermen
a chance to compete in tourney. p2
SCHOOL TO WORK STAR
Ashley Holz, a Mercury Marine School
to Work employee, earns high honors
on the softball field. p3
RELAY FOR LIFE TEAMS
ENTER HOMESTRETCH
Mercury Marine’s FdL Relay for Life
teams ready for the Aug. 5-6 event. p4
SECOND PLACE FINISH
Mercury Marine employee Jim Barczak
takes second place in FLW Bass Fishing
League tournament. p8
NEWS
TABLE OF CONTENTS
Sustainability . . . . . . . . . . . . . . 4
Quality . . . . . . . . . . . . . . . . . . . 5
Latin America & Caribbean. . . . 6
Service Anniversaries. . . . . . . . 6
Sports. . . . . . . . . . . . . . . . . . . . 8
Submit to TheWAVE
Members of the Anchors Away fishing team, Drew Ewing (from left), Chris Keel
and James Ambrose, show off their dolphin fish catch at the Charleston Angler
Megadock Billfishing tournament in South Carolina.
CMD teams up with Anchors
Away disabled fishing team
Lucas Lauderback
Editor
Cummins MerCruiser Diesel teamed
up with the Anchors Away fishing team
June 6-9 at the Charleston Angler Megadock Billfishing tournament in South
Carolina.
CMD provided crew, equipment and
its decked-out developmental vessel
QuadZeus.com to Anchors Away, a nonprofit organization dedicated to getting
people with disabilities on the water.
The Anchors Away team competed
against 47 able-bodied teams. James
Ambrose, one of the five team members, earned honorable mention for the
34.1-pound mahi mahi he caught during
the opening day of competition.
This is the second year CMD has sponsored Anchors Away in fishing events.
“I challenged some of my employees
to find a way to give back to the local
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community that leveraged our unique
passions and abilities in marine (recreation),” said David Dwight, vice president of sales, marketing and integration
for CMD. “If we donate our passions and
abilities in marine, we leverage our giving in a way others can’t and we make a
greater impact on the community.”
Anchors Away’s mission to give people
with disabilities – many of whom are
military veterans – the opportunity to get
back on the water and participate in water skiing, fishing and boating seemed to
be the perfect match.
Employees at CMD have the skills to
help Anchors Away tune up engines, repair boats and take people water skiing
and fishing.
“By sponsoring Anchors Away, we have
the unique ability to help people with
mental or physical disabilities enjoy the
water in a way everyone else already
does,” Dwight said.
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TheWAVE is published bi-weekly by the
Mercury Marine Internal Communications
team. If you have a question or would like
to submit news for inclusion in TheWAVE,
please contact your local communications
coordinator or email thewave@
mercmarine.com. Your input is welcome
and encouraged.
Contributors
Lucas Lauderback . . . . . . . . . . . . Editor
Terry Tomkowiak . . . . . . . . . Plant 4/98
Thom Wayne. . . . . . . . . . . . . . . Plant 4
Rick Boynton. . . . . . . . . . . . . . Plant 15
Ernie Anderson . . . . . . . . . . . . Plant 17
Joe Payne . . . . . . . . . . . . . . . . Plant 14
Mely Dominguez. . . . . . . . . . . Plant 22
Janet Rock. . . . . . . . . . . . . . . . . Plant 7
Bill McEathron. . . . . . . . . . . . . Plant 58
Kiyoshi Sakuma. . . . . . . . . . . . Plant 70
Rick Mackie. . . . . . . . . . . . . . . Plant 36
Mary Ganz. . . . . . . . . . . . . . . . Plant 10
Todd Dannenberg. . . . . . . . . . .Plant 10
Dirk Bjornstad . . . . . . . . . . . . . Plant 10
Kenia Chalas-Brooklen. . . Latin America
Chantal Andries. . . . . . . . . . . . . Europe
Michel Miguet. . . . . . . . . . . . . . Europe
Angela D’Antico. . . . . . . . . . . . . . ANZP
Jonathan Revitt . . . . . . . . . . . . . . ANZP
Dean Harris . . . . . . . . . . . . . . . . . ANZP
Jean-Louis Rekinger. . . . . . . . . . Africa
Adrian Rushforth . . . . . . . . . . . . Canada
Breann Farstvedt. . . . . . . . . . . Attwood
David Walsh. . . . . . . . . . . . . . . Attwood
Ray Diaz. . . . . . . . . . . . . . . . . . . . . TMC
Yasemin Gursel . . . . . . . . Land ‘N’ Sea
Jarrod Mohr. . . . . . . . . . . . . . . . Safety
NEWS
Mercury to host
job fair July 21
Do you know someone who would like
to work at Mercury Marine?
Ashley Holz, left, who
works at Mercury Marine as
part of the School to Work
program, has been named
the Wisconsin Division 4
Softball Player of the Year.
Mercury Marine is looking to hire nearly
150 employees in July and August, and
has scheduled a job fair at which jobseekers can learn more about the positions and have an on-site interview.
Mercury School to Work program
employee earns softball honor
Rick Peiffer
Director of Parts & Accessories Planning
month-end reporting process.
Twenty hours a week, Oakfield, Wis.,
high school junior Ashley Holz works in
Mercury Marine’s supply chain department at the world headquarters as part of
the School to Work program, sponsored
by the Fond du Lac Area Association of
Commerce.
School to Work is a partnership between
the Fond du Lac Area Association of
Commerce and the school districts of
Campbellsport, Fond du Lac, Lomira,
North Fond du Lac, Oakfield and Rosendale-Brandon. The mission of the School
to Work Program is to promote an increased level of partnership between
business and education. School to Work
provides businesses with opportunities
to develop area high school students into
a highly skilled workforce.
On the softball field, she’s one of the
state’s most dominant pitchers.
After leading her high school team in June
to its second Division 4 state championship in three years, Ashley was named
the Division 4 player of the year by the
Wisconsin Fastpitch Softball Coach’s Association.
The standout pitcher has seven career
perfect games. At Mercury, she assists
in processing dealer returns and carrier
claims. She is also gaining customer-service experience and is learning Mercury’s
In September 2010, the cooperative program was launched at Mercury with the
efforts of Ray Atchinson, former director
of human resources at Mercury; Steve
Cramer, Mercury CFO; and Jim Cleveland, director of educational programs for
the Fond du Lac Chamber of Commerce.
Today, the program continues to be supported by Denise Devereaux, vice presiSee “SCHOOL” on Page 7
Brunswick Corp. schedules earnings call
Brunswick Corporation will release its
second quarter 2011 financial results
Thursday, July 28, 2011, before the market opens.
The company will hold a conference call
at 10 a.m. CDT that day, hosted by Dustan E. McCoy, chairman and chief executive officer; Peter B. Hamilton, senior
vice president and chief financial officer;
and Bruce J. Byots, vice president – corporate and investor relations.
The call will be broadcast over the Internet at www.brunswick.com. To listen to
the call, go to the website at least 15 minutes before the call to register, download
and install any needed audio software.
3
The job fair is scheduled for July 21 at
the Holiday Inn in Fond du Lac, 9 a.m. to
4 p.m., in Rooms C, D and E. Interested
candidates must apply for positions listed on the Supplemental Technician job
posting on Mercury’s careers website at
www.brunswick.com/careers, then print
out their applications and bring them to
the job fair for an interview.
Mercury Marine has hired nearly 300
new employees in 2011 for the company’s Fond du Lac facilities, approximately
two-thirds of whom are working in production areas such as assembly, machining, warehouse, trim and die-cast. Mercury currently employs approximately
2,300 people in Fond du Lac.
To date, Mercury Marine has transitioned
192 entry-level employees from supplemental positions to positions that are
fully represented by the Union.
Starting pay for supplemental positions
at Mercury Marine is $10 per hour, which
increases to $10.50 per hour after 90
days of employment.
As business needs are evaluated, and
the standard bidding process occurs, employees may transition from supplemental positions to positions represented by
the Union by undergoing a process where
they are evaluated on several criteria.
Qualified supplemental workers are
eligible for promotion opportunities as
business needs arise. These promotion
opportunities typically provide more lucrative compensation levels and training
opportunities.
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SUSTAINABILITY
Relay for Life teams ready for FdL event
Lucas Lauderback
Editor
The Mercury Marine Fond du Lac Relay
for Life teams are in the homestretch of
their campaigns.
The Fond du Lac Relay for Life event is
scheduled to be held Aug. 5-6 at Fond
du Lac High School.
The two Mercury teams just completed
their “Change for a Change” penny war
fundraiser and have two more fundraisers left before the 2011 event.
The Finance and IT departments claimed
the penny war title with MerCafe finishing second. A total of $241 was raised
during the event.
The teams’ ice cream social, the final
fundraiser held on the Mercury campus,
will be held Wednesday, July 20, from
11:30 a.m. to 1 p.m. Look for the tent
outside near the cafeteria. The teams
will also hold a brat and hamburger
fry Aug. 3 at Fond du Lac’s Buttermilk
Park.
The Fond du Lac Relay for Life event begins at 3 p.m. Aug. 5, and goes through
9 a.m., Aug. 6.
Each year, between 90 and 100 teams
participate in the Fond du Lac event,
raising about $500,000 for the American Cancer Society.
Change for a Change
Results
DEPARTMENT
Finance & IT
MerCafe
Service
Engineering
Supply Chain
Sales & Marketing
Procurement
HR & Facilities
Manufacturing
MONEY
$79.58
$75.99
($0.99)
($4.55)
($6.16)
($6.38)
($7.00)
($12.30)
($13.00)
other employees – including Plant 12’s
Bill O’Brien (Irish Quackers), Plant 10’s
Joyce Squire (Salem UMC) and Plant
17’s Terry Duel (Patty’s Gang) and Hal
Draves (B&B) – are participating in the
Relay for Life event on different teams.
Employees who have never experienced
a Relay for Life event are encouraged to
stop by Fond du Lac High School, especially during the Survivor Walk (6 p.m.
Friday) or the luminary ceremony (9:30
p.m. Friday).
“They’re both sombering events,” said
Katie Deaver, co-captain of Mercury’s
teams. “The survivor walk is really emotional. The entire time everyone is clapping and cheering for the survivors and
caregivers who are walking around the
track.”
It is the top Relay for Life event in the
district and most successful per capita
in the country.
The luminary event is just as emotional.
Bags displaying the names of cancer
survivors and victims are lit and placed
around the track.
Besides the 29 employees participating on the Mercury teams, several
“Everyone walks in silence as the names
are read over the loudspeaker,” Katie
Want to volunteer at the FdL Relay for Life?
The Fond du Lac Relay for Life committee is still seeking volunteers to help set
up prior to and clean up after the event.
Volunteers for set up would report to
the Fond du Lac High School track
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Friday night and volunteers for clean up
with report Saturday morning. There are
also volunteer opportunities during the
event. For more information or to sign
up to volunteer, contact Jake Harmsen
at (920) 921-6288.
4
said. “It’s amazing how many names
you recognize.
“For most people who come out to the
event, it’s very touching.”
While those two events are sombering
reminders of how many people in the
community are affected by cancer, the
remainder of the event takes on a more
fun, partylike atmosphere.
The event is full of live band performances, contests and kids activities.
“Until you experience it, you’ll never
know how powerful it is,” said Niel
Schueller, co-captain of the Mercury
teams. “We have 2,000 people who
walk the track during the event.”
Thus far, the Mercury teams have raised
more than $15,000 this year for the
American Cancer Society. If you’d like to
donate, speak with any member of the
Mercury teams or other Relay participant on another team.
Mercury team members are: Mary Binning, Rose Collien, Katie Deaver, Maureen Sheppard, Sue Bell, Debbie Finley,
Connie Fisher, Jean Koenen, Teri McDermott, Vicki Nelson, Deb Priepke, Carie Jaber, Kathy Reitz, Pam Vandeberg,
Diane Majerus, Niel Schueller, Bill Baus,
Barb Bossenbroek, Mardell Sonnenberg, Katie Kramer-Thanos, Shelly Clark,
Jen Ganz, Jen Pfeiffer, Mary Schmuhl,
Margaret Wood-Taylor, Casey Nickel,
Rohini Deshmukh, Rachell Wilde
Are you participating?
TheWave would like to recognize
those participating in Relay for
Life this year. If you are participating on another team or at
another location, email theWave at
[email protected] or call
(262) 929-5980.
QUALITY
New quality tools make the job easier
WARRANTY QUADRANT CHART
As we’ve previously stated in this series
of Wave articles, Mercury is dedicated
to achieving world-class quality and warranty levels, and has historically enjoyed
notable successes, with more in our
future. A major reason for this success
was the development of new quality and
data tools to assess the vast archive of
warranty-claim information available to
us.
There are many useful and proven quality “tools” out there. The purpose of
these tools is to identify the patterns and
messages in large amounts of data. In
production settings, control charts have
been used for years for this purpose. In
stock markets, statistical tools are used
to identify trends and patterns in large
amounts of data in order to help investors. At Mercury, we had a need to assess very large amounts of warranty
data in order to determine what that data
was telling us.
Did you know that the Mercury worldwide warranty computer database consists of more than 140 million pieces of
data (claims and registrations covering
the U.S., Canada, Latin America and
EMEA) going back more than 10 years?
In many cases, when we wanted to do a
specific inquiry in this database, it took
four to eight hours for programs to sift
and sort through all this data and produce
the desired reports. And you thought it
was bad when your PC at home takes 30
seconds to load a Web page!
One of the major challenges we faced
was how to capitalize on all the data in
the worldwide warranty database in order to direct our efforts to those issues
causing problems to our brand image and
customer satisfaction. It was easy to create a simple warranty report that detailed
the number of warranty claims submitted and the costs of those claims. But
Percent of Engines With Warranty Claims
By Dave Jorgensen
Quality Operating Committee Co-Chair
SECONDARY
ACTIONS
IMMEDIATE
ACTIONS
WORLD
CLASS
SECONDARY
ACTIONS
Warranty Cost ($) per Engine Sold
An example of a Quadrant Chart. Items falling into upper right quadrant are most urgent. This
chart helps to prioritize which issues get the most focus.
it wasn’t easy to transform the data into
something useful – into a form that could
direct our efforts to those problems with
the “biggest bang for the buck”.
of improvement efforts over the course
of time, and the data points will migrate
toward the lower left section of the chart
as warranty claims and costs decrease.
It was determined that the best way to
look at this warranty data was to combine
the overall rate of occurrence of warranty claims and the costs associated with
these claims. Kind of like the “consumer
pain index” you hear about in regard to
the current economic climate.
As we continue to improve to even
greater levels of quality, we adjust the
boundaries of the quadrants in order to
keep our focus on current trends. We
have important improvement projects
under way, and, thanks to tools such as
the quadrant chart, we will measure and
view improvement as it takes place
One quality tool is called the “quadrant
chart” (see figure 1). In the quadrant
chart, costs related to warranty claims
are plotted on one axis of the chart, and
the rate of claims (how often they occur)
are plotted on the other axis. Through
use of this simple but powerful tool, it
was easy to identify the biggest quantity
and cost issues because they appeared
in the top right quadrant. We focused our
resources on these items to get the best
return for our customers.
Do you have a
story to tell?
We’d like to hear about it!
Contact us via email at
[email protected]
or by calling (920) 929-5980
Another benefit of this type of quality
tool is that you can follow the progress
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INTERNATIONAL
LATIN AMERICA
First catamaran installed with CMD Axius drive
Kenia Chalas-Brooklyn
Latin America & Caribbean
The first Cummins MerCruiser Diesel
Axius system to be installed on a Catamaran was unveiled in May.
A catamaran is a multihulled boat or ship
that can be used for both leisure and
sport sailing.
This type of boat is popular in Latin
America because it is designed for fast
ferrying.
Catamarans are known for speed and
stability, and have a large capacity. Plus,
they are fully functional in saltwater and
freshwater.
The installation of the revolutionary Axius sterndrive control system took place
in the remote town of Puerto Berio in the
heart of Colombia.
The world’s first installation of an Axius
system in a catamaran is a significant
achievement. Prior to May the installation of an Axius system on a catamaran
had only been researched and tested us-
Cummins MerCruiser Diesel’s Axius drive is installed on the world’s first catamaran
in the remote town of Puerto Berrio in Columbia.
ing mathematical calculations on paper.
The installation was led by Jose Montes, CMD/MerCruiser sales, service and
training manager for Mercury Marine Latin America & Caribbean, alongside Generadores & Motores Ltda. and Naval Cat,
Mercury Marine’s dealer and boatbuilder
in Colombia.
The Catamaran was exhibited at an international boat show in Panama, which
should open the door to generate more
sales of this system throughout the region.
July Service Anniversaries
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Malcolm Burns
Sadorus Lear
Robert Phillips
Corby Jebron
Louis Miller
Erik Parker
Kyle Kubista
Rodney Dobbs
Michael Guethlein
Gerhardt Kind
Jessie King
Todd Miller
Anthony Rometti
Michael Rumbuc
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Michael Schlichting
Scott Thudium
Malcolm Davidson
Raymond Diaz
Gordon Flores
Dustin Christian
Scott Jaeger
Camilla Minott
Sarah Zimmerman
Todd Humleker
Chue Xiong
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Jason Pugh
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Leonard Abhold
Leo Smith
Denis Stewart
Gary Hinz
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NEWS
1950s style
The sales and credit teams at Mercury
Marine’s world headquarters took part in
a week-long team building event with a
1950s theme that included contests, an
ice cream social and 50s fashion Friday.
The following employees dressed up in
1950s-era clothing Mary Binning (from
left), Stacy Seilenbinder, Betsy Braun,
Jean Koenen, Rose Collien, Kim Wienandt, Tom Roloff, Janet Kramer, Kristy
Stommel, Pam Barr, Janice Dittner,
Jean Schaefer, Yvette Lobajeski and Lisa
Soboleski.
School to Work Program gives students real world experience
Continued from Page 3
dent of human resources at Mercury Marine, with partnerships in several other
Mercury business areas, besides Global
Supply Chain.
Students involved in the School to Work
Program spend a portion of the day in
school and a portion of the day at the
work site. This unique schedule allows
students to apply what they have learned
in the classroom to the jobs they are performing at the work site. The program
operates during the school year and integrates school-based learning with realworld work experience with a goal of
providing students with employable occupational skills.
Eligible students must be high school juniors or seniors to participate and be able
to work a minimum of 450 hours per
year, or 900 hours if they are in the twoyear program. They are employed by the
Association of Commerce. Students
work approximately 10 to 15 hours per
week depending on their class schedules
and receive school credit for each hour
worked. Candidates submit a short re-
sume that includes their particular areas
of interest, such as engineeering/drafting, information technologies, business,
logistics, supply chain and printing.
Candidates are invited in for an onsite
interview at Mercury. The interview process is the same for these candidates
as it is for anyone seeking employment
at Mercury for a regular entry-level position.
Jordan Sieloff and Ashley are the two
students working in global supply chain.
Whitney Wallendar also participated in
the program in the publications department. Jordan and Ashley have experienced work in logistics, OB planning,
parts and accessories planning, and
graphic design.
“Both students are doing very well and
are contributing to the teams,” said Jason McAuly, manager of parts and accessories. “We continue to find regular
duties for them as they become more familiar with our systems, processes, and
teams. The School to Work program has
been a huge success for both Mercury
7
and the students.”
So successful, in fact, that Jason has
arranged for both Jordan and Ashley
to continue working with the P&A and
Transportation teams through the summer. Jordan will be a senior at Fond du
Lac High School this fall where she is on
the year book committee, and is a mentor for incoming freshman, as well as a
member of the National Merit Society. At
Mercury she assists buyers when suppliers have past due orders. She is involved
in testing Mercury’s business intelligence backorder dashboard. Additionally,
she monitors orders through PIMS and
Oracle to make sure they are processing
correctly and helps manage the supply of
parts from Japan.
The School to Work program is a winwin for the company and the students.
Students are looking for part-time employment and simulataneously acquire
real-work experience while the company
gains part-time employment and the opportunity to develop what might be the
next-generation Mercury Marine employees.
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SPORTS
Mercury employee takes second at FLW tournament
Mercury Racing employee Jim Barczak
finished second out of a field of 121 anglers at the June 18 FLW Bass Fishing
League Weekend Series tournament on
the Wold River chain of lakes in Wisconsin.
Jim finished the one-day tournament
with a five-fish catch smallmouth bass
totaling 16 pounds, 2 ounces and netted
$2,140 for his efforts. Winner John Burmeister of New London, Wis., recorded
a total catch of 16 pounds, 14 ounces.
This was the first tournament that legalized culling for bass in Wisconsin tournaments. Mercury Marine, FLW, B.A.S.S.,
and numerous grass roots organizations
helped get the new culling law passed.
This law will help bring more and bigger
bass fishing tournaments to Wisconsin.
Mercury Racing employee Jim Barczak shows off his catch at the June 18 FLW
Bass Fishing League tournament on the Wolf River chain of lakes.
Habitat for Humanity houses to be completed by Sept. 17
Continued from Page 1
The two homes, which broke ground
April 2, are the 20th and 21st homes to
be built by Fond du Lac Habitat for Humanity.
The houses will be the future homes
of the Lee family – refugees from Laos
who once lived in a hut atop a mountain
in their homeland – and Michelle Hagen
and her three daughters.
The two homes are scheduled to be
completed by Sept. 17.
“It’s great for our department to be able
to give back a little with some sweat and
teamwork,” said Dave. “I enjoy driving
by the homes and knowing I was part
of building them, even if it was just one
day.”
Mercury employee Peter Briehl uses a
circular saw at the June 14 Habitat for
Humanity build.
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Team members who participated in the
build were Schecher, Chris Mattmiller,
Gerry Orten Jr., Roger Truss, Dean
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Thomason, Brad Draeger, Shane Oppermann, Carol Kulhanek, Joyce Squire,
Lylah Rumlow, Peter Briehl, Deb Bostwick, Jim Gillespie, Troy Cummins, Sean
Tobin and Jon Gruetzmacher.
Mercury Marine retiree
honored for volunteering
Retired Mercury Marine employee
Howie Gilbert has been named the
Fond du Lac Habitat for Humanity
volunteer of the quarter.
Howie, who worked at Mercury Marine for 41 years, has volunteered at
Habitat for Humanity since 2006.
“I constantly encourage anyone who
wants to help others to give habitat
a try,” he said. “There are few opportunities in life where one can help
others and help yourself by learning
new skills.”