Telling Our Story

Telling Our Story
Annual Conference, Expo, Roadeo and Golf Tournament
Embassy Suites Golf Resort & Spa, Concord, NC
June 10-15, 2016
Presented by
Welcome
June 2016
NCPTA Guests!
Welcome back to Concord & Cabarrus County, home of the award-winning Charlotte Motor
Speedway and zMAX Dragway.
Concord Kannapolis Area Transit (Rider Transit) is honored to host the 2016 North Carolina
Public Transportation Association Conference, Expo, Golf Tournament and Roadeo for the
second consecutive year. This is the largest annual gathering of North Carolina public
transportation professionals and industry leaders.
This year’s theme is “Telling Our Story.” As transportation professionals, we have an
opportunity to positively impact people’s lives every day. Representatives from more than 100
rural, urban and regional systems from across the state have come together to train, learn and
network with community and business leaders, local, state and federal officials and the
suppliers and vendors that serve the public transportation industry. This is your opportunity to
share how you and your co-workers are making a difference. Tell your story to help us tell
our story!
Our agenda is packed with sessions that will appeal to everyone. The experts are back to
update you on changes to federal and state legislation, policies and reporting requirements.
Each series of breakout sessions is designed to provide training and guidance in the
categories of Administration (Track 1), Safety/Security (Track 2), Operations (Track 3) and
Maintenance/Technology (Track 4). Vehicle Evacuation Training and Technical Tours are
also back by popular demand.
The green flag has dropped! Enjoy the conference and don’t forget to share your story!
L. J. Weslowski & Kelly Blazey
2016 Conference Co-Chairs
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Roadeo Schedule
Friday, June 10, 2016
Time
Event
Location
5:30 - 7:30 PM
Registration
5:30 - 7:30 PM
Welcome Reception
Concord C/D
7:30 - 8:30 PM
Course Orientation; Rules and
Schedule Overview; Distribute Participant
Numbers
Concord A/B
South Registration
Saturday, June 11, 2016
Time
Event
Location
7:00 - 9:00 AM
Registration
7:00 - 8:00 AM
Contestant Check-In
zMAX Dragway
8:00 AM
Course Walk-Through
zMAX Dragway
8:00 AM -12:00 PM
Course Practice
zMAX Dragway
12:30 - 2:30 PM
Roadeo contestant working lunch and
training, “CDL Rules and Regulations” with
Sgt. Tim Cason, NCSHP
South Registration
Concord A/B
Sunday, June 12, 2016
Time
Event
Location
7:00 - 7:30 AM
Judge / Volunteer Check-In
zMAX Dragway
7:00 - 8:00 AM
Contestant Check-In
zMAX Dragway
8:00 AM - 12:00 PM
Roadeo Competition
zMAX Dragway
12:15 - 2:00 PM
Roadeo Awards Luncheon
Concord A/B
* Ticket required for entry. Additional tickets are
$10.00 at the door.
2:00 PM
Golf Tournament
Rocky River Golf Club
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1/2 page ad for
Ilderton Conversion
EXPO Schedule
Sunday, June 12, 2016
Time
Event
Location
12:00 - 9:00 PM
Outside Vehicle load-in
Expo Hall
12:00 - 2:00 PM
Inside Vehicle load-in
Expo Hall
4:00 - 10:00 PM
Non-vehicle Exhibitor load-in and set-up
Expo Hall
Monday, June 13, 2016
Time
Event
Location
6:30 - 7:30 AM
Exhibitor load-in and set-up
Expo Hall
7:30 AM
Expo Hall Opens
Expo Hall
4:30 - 6:30 PM
Expo and Reception
Expo Hall
6:30 - 10:00 PM
Exhibitor breakdown
Expo Hall
4
5
Conference Schedule
Sunday, June 12, 2016
Time
Event
Location
2:00 PM
Golf Tournament
4:00 - 10:00 PM
Training & Professional Development
Work Groups
5:00 - 8:30 PM
Registration
7:00 - 10:00 PM
Welcome Social, “What’s Your Story”?
Start the week off right with a fun and lively
welcome social. What do you have in common
with other members? What would they be
surprised to learn about you? This is your chance to
catch up with friends, welcome new members,
build your list of contacts and have fun doing it!
Rocky River Golf Club
Kitty Hawk
South Registration
Rocky River Lounge
Monday, June 13, 2016
Time
Event
Location
6:30 - 7:30 AM
Exhibitor load-in and set-up
Expo Hall
7:00 AM - 4:30 PM Registration and Technical Tour Sign-Ups
7:30 AM - 4:30 PM Exhibitors Open
Expo Hall
9:00 AM - 4:30 PM Individual Assetworks Q&A (30 minute sessions)
Pre-registration is required.
8:30 - 9:15 AM
South Registration
Opening General Session
Welcome back to Concord! We are excited to
present this year's theme, "Telling Our Story.” Join
us for an inspirational storytelling session from your
North Carolina Public Transportation Association.
Your Legislative and Training Committee leaders
will also present an update on the work they are
doing on your behalf.
Speakers: NCPTA President Albert Eby; NCPTA
Executive Director Stephen Mancuso; NCPTA
Secretary & Strategic Plan Committee Chair
Anthony Prinz, and NCPTA Training Committee
Co-Chairs Camille Sterling and Mark Kirstner
6
Sign-Up at
South Registration
Concord J
Conference Schedule
Monday, June 13, 2016 (continued)
Time
Event
Location
9:15 - 10:15 AM
General Session - Federal Updates
Concord J
Representatives from the Federal Transit Administration
(FTA) Region IV office and the Community Transportation
Association of America (CTAA) will provide the latest
federal updates and answer your questions.
Speakers: FTA Region IV Administrator, Dr. Yvette Taylor;
FTA Region IV Community Planner, Tajsha LaShore, and
CTAA Executive Director, Scott Bogren
10:15 - 10:30 AM
Morning Break
10:30 - 11:45 AM
Breakout Sessions
Track 1 - Administration
Track 2 - Safety/Security
Track 3 - Operations
Track 4 - Maintenance/Technology
Track 1
Need Help? Finding Technical Assistance for Your Transit
Business
This session is focused on sharing information and
demonstrating some easy-to-use tools that transit systems
can use to conduct day-to-day activities. Be prepared to
participate in an interactive learning session and share
YOUR secrets on how to juggle your workload using online
tools when you do not have staff capacity or budget for a
consultant. Topics covered include learning how to
manage your time, sharing information and collaborating
with others, connecting with customers, developing
community surveys, system planning and analysis, making
presentations, and other day-to-day tasks.
Speaker: Jamie Cochran, FAICP, Senior Vice President of
Transportation Planning at Gresham, Smith and Partners
7
Carolina
Conference Schedule
Monday, June 13, 2016 (continued)
Time
Event
Location
10:30 - 11:45 AM
Breakout Sessions (cont.)
Track 2
Lift Maintenance Training / Proper Lift Securement
Techniques
This session offers a “don’t miss” opportunity to dialogue
with two industry professionals that provide products and
services to fulfill the needs of passengers with disabilities.
Learn about key preventive maintenance measures to
keep your lifts operating at peak performance. Engage in
hands-on training for proper mobility device securement
and learn how to identify defective belts and other
restraints. Don’t miss out on these valuable tools of the
trade!
Outside
Vehicle
Location
Speakers: David Grant, Grant Services and Chris Yarber,
Q-Straint
Track 3
NEMT - A Look at the Layers
This refresher session will look at updated values of NEMT
expenditures, recently completed DMA reports, mandates
to provide service, potential limits, cost recovery and a
re-enforcement of the roles of providers and DHHS as the
grantee. The panel discussion looks at what NC is doing
right and what could be done better, including a look at
the role Urban Systems can/should play in NEMT, and some
of the positive impacts of brokerage.
Speakers: Bill Barlow, Atkins Global; Rich Garrity, RLS &
Associates; Kai Monast, ITRE, and Scott Bogren, CTAA
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Kannapolis B
Conference Schedule
Monday, June 13, 2016 (continued)
Time
Event
Location
10:30 - 11:45 AM
Breakout Sessions (cont.)
Track 4
Digitizing Bus Schedules for the 21st Century
With mobile interface technology expanding at an
exponential rate, the use of static route maps and paper
schedules has become a cumbersome, obsolete method of
informing transit riders. The General Transit Feed Specification
(GTFS) has become the industry standard format for capturing
transit data. Join this session to learn the basics of translating
your routes and schedules into this easy-to-use format, and
touch on the various methods of providing this feed to
Google and other GTFS developers. We’ll also introduce some
of the possibilities that a GTFS can open up to your system,
including Real-Time GTFS feeds, Route-Tracking technologies
and seamless route generation.
Kannapolis A
Speakers: Walter Jenkins, PART; Jonah Freedman, ITRE, and
Jimmy Jones, TransLoc
Bonus Track
CYA (Covering Your Assets): How to Get the Most Out of Your
Capital Funding
Do you have unlimited funding? When resources are limited,
transit managers need to be more resourceful in maintaining
vehicles and other assets in a “state of good repair”. Three
speakers will address crucial elements in developing and
managing your agency’s transit assets and getting the most
from your funding. Topics include: Determining the REAL
useful life of your revenue vehicles for more effective funding
requests; Trends that will affect your asset planning; and How
to enhance funding decisions to achieve stakeholder
consensus.
Speakers: Ted Rieck, AICP, Principal, TJR Advisors; David
Rishel, Principal, Delta Services Group, Inc., and Lisbeth
Concho, Ph.D., Systems Engineer, IBI Group
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Harrisburg
Conference Schedule
Monday, June 13, 2016 (continued)
Time
Event
Location
11:45 AM 1:30 PM
Buffet Lunch
Concord J
12:00 - 1:00 PM
Keynote Address
“Abundant Access: Public Transportation as an
Instrument of Freedom”
Concord J
Jarrett Walker explores public transportation as a concept
of freedom or liberty; not just as marketing, but as
something that arises from the math of how transit
succeeds. This session explores how to quantify the liberty
that arises from good transit, and how to build an
understanding of it among our elected leaders.
Speaker: Jarrett Walker, Jarrett Walker & Associates
1:00 - 1:30 PM
Exhibits Open
1:30 - 2:45 PM
Breakout Sessions
Track 1
TrAMS Update
The Transit Award Management System (TrAMS) was
released by FTA earlier this year, replacing TEAM. This new
platform provides greater efficiency and improved
transparency and accountability as you manage your
federal grants. A representative from FTA will share tips for
navigating the system and will answer your questions, so
come prepared!
Expo Hall
Speaker: FTA Region IV Community Planner, Tajsha LaShore
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Kannapolis B
Conference Schedule
Monday, June 13, 2016 (continued)
Time
Event
Location
1:30 - 2:45 PM
Breakout Sessions (cont.)
Track 2
What to Expect During an OSHA Site Visit - The 10 Most
Frequently Cited Serious Violations
This session, facilitated by an NCDOL Safety Education
Specialist, will bring awareness to two areas of safety
oversight. We will discuss the OSHA inspection process,
including types of inspections, inspection triggers and
procedures, employer/employee rights and responsibilities,
and post-inspection activities. The “Top Ten” most
frequently cited serious violations in the public sector will be
reviewed so participants can relate these violations to their
own workplaces. Elimination of these common hazards is
an important step in providing a safe work environment.
Harrisburg
Speaker: Robert O'Neal, OSHA
Track 3
Everyone’s Introduction to Transit Network Design
In this fun and interactive workshop you will have a chance
to plan a fixed route transit network for a simple fictional
city. Learn about how routing, frequency and cycle
patterns interact to govern how fast people can get
places. Explore how the geometric facts about transit
raise certain questions and create potential trade-offs that
our leaders need to think about. Jarrett Walker has used
this simple but carefully-designed game in stakeholder
workshops and courses around the world.
Speaker: Jarrett Walker, Jarrett Walker & Associates
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Carolina
Conference Schedule
Monday, June 13, 2016 (continued)
Time
Event
Location
1:30 - 2:45 PM
Breakout Sessions (cont.)
Track 4
Making AssetWorks WORK for You!
How can you make AssetWorks work for you? This session
will highlight tips and tricks that you can use to make it
easier to use AssetWorks. It will also cover creating report
favorites and tools that can be used to help manage your
preventative maintenance program.
Kannapolis A
Speaker: Jeremy Scott, ITRE
Bonus Track
What’s a Super Circular?
OMB recently consolidated guidance for public entities,
nonprofit organizations, and institutions of higher education
in the areas of cost principles, indirect costs, grants
management procedures and audit. The new regulation,
referred to as the “Super Circular,” supersedes and
streamlines requirements from eight previous guidance
circulars. This session will provide detailed information on
how the new rules change existing FTA guidance in multiple
areas, including: grant award procedures, internal controls,
conflicts of interest, cost documentation, cost and price
analysis, procurements, indirect costs, and compliance
reviews.
Speaker: Rich Garrity, RLS & Associates
2:45 - 3:15 PM
Afternoon Break
15
Fairway
Conference Schedule
Monday, June 13, 2016 (continued)
Time
Event
Location
3:15 - 4:30 PM
Breakout Sessions
Track 1
FTA Grant Management Overview
This session will address the post-award grant management
activities related to managing a grant with the Federal
Transit Administration (FTA). The discussion will cover
grantee responsibilities, specifically as they relate to
post-award reporting requirements (i.e. financial status and
milestone reporting and A-133 reporting).
Fairway
Speaker: Guanying (George) Lei, General Engineer/
Program Manager, FTA Region IV
Track 2
Are Your Employees Job Ready?
Can your New Hires safely perform the physical demands of
their job? Are your Incumbents still physically fit, or are they
unable to fulfill the required movements associated with
their positions? This session, presented by an Occupational
Therapist, will provide insight on tests and selection
procedures for not only hiring qualified job applicants but
also methods for ensuring that current employees are
taking actions now to ensure longevity in their jobs and
maintain positive life-sustaining fitness.
Speaker: Jim Briggs, Advanced Ergonomics
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Harrisburg
Conference Schedule
Monday, June 13, 2016 (continued)
Time
Event
Location
3:15 - 4:30 PM
Breakout Sessions (cont.)
Track 3
Fixed Route Circulators in Community Transportation
In this session four North Carolina community transportation
systems share successes and trials in operating fixed or flex
routes. This is the session to attend if you are part of a
community transportation system - even if you have not yet
considered a fixed route in your service area.
Kannapolis B
Speakers: Kelly Walker, CARTs serving Craven, Jones and
Pamlico Counties; Cathy Powers, Rockingham County;
Meggan Odell, Rockingham County; Kim Angel, Macon
County Transit, and Randy Cantor, Carteret County Transit
Track 4
Emerging Technologies - How Automated Fare Collection,
Wireless Communication, and Data Analysis Are Making
Transit Easier and Better
Our world is becoming faster, more integrated and
convenient because of changes brought on by new
technology. Many of these same benefits can also be
seen in the transit industry. This session will provide an
overview of three specific technologies (Automated Fare
Collection, Wireless Communication and Business
Analytics) and how they directly impact riders as well as
internal operations.
Speaker: Pepper Harward, Vice President of Transit
Solutions, RouteMatch
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Kannapolis A
Conference Schedule
Monday, June 13, 2016 (continued)
Time
Event
Location
3:15 - 4:30 PM
Breakout Sessions (cont.)
Bonus Track
A Decade of Development: Local Transit Planning Initiatives
in the Raleigh to Charlotte Corridor
The session will present the evolution of transit system
planning efforts undertaken in Burlington and Kannapolis in
the past decade. This "decade of development" began
with a 2005 feasibility study for a fixed-route transit system in
Alamance County, right after Concord Kannapolis Area
Transit began operations in 2004. After a seven-year delay,
reinvigorated planning efforts resulted in "Link Transit", which
opened just days ago, serving Burlington and Gibsonville.
Burlington and Kannapolis have further expanded
connectivity by planning stops at local train stations to
allow for longer distance travel in the Raleigh to Charlotte
corridor. Discussion will include effective transit planning
methods, overcoming obstacles, working with elected
officials and the power of citizen advocacy.
Carolina
Speakers: Claire Brinkley, PE, AICP, WSP|Parsons
Brinckerhoff; Scot Sibert, AICP, WSP|Parsons Brinckerhoff;
Mike Nunn, AICP, Director of Transportation, City of
Burlington, and Lynn Purnell, PE, ENV-SP, WSP|Parsons
Brinckerhoff
4:30 - 6:30 PM
Vendor Expo and Reception
Expo Hall
Join us for an evening of hospitality, entertainment, hors
d'oeuvres and prizes as you get to know the suppliers and
vendors that support the public transportation industry.
6:30 - 10:00 PM
Exhibit Breakdown
Expo Hall
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Conference Schedule
Tuesday, June 14, 2016
Time
Event
Location
7:00 AM - 3:30 PM Registration and Technical Tour Sign-Ups
8:00 - 8:45 AM
NCPTA Annual Meeting and Elections
9:00 AM - 4:30 PM Emergency Evacuation Training
One (1) participant every 15 minutes, please sign up at
the registration desk.
9:00 - 10:15 AM
General Session - State Updates
South Registration
Concord J
Outside Vehicle
Location
Concord J
Join NCDOT Public Transportation Division Director,
Debbie Collins, for an update on the latest state
changes effecting your systems. The NCPTA Legislative
Committee will provide an update on outreach/
advocacy efforts on behalf of the Association.
Transportation Leadership Development Program
participants will present their class project.
Speakers: NCDOT PTD Director Debbie Collins; NCPTA
Legislative Committee Co-Chairs Todd Allen and Mila
Vega, and TLDP Director Kai Monast
10:15 - 10:30 AM
Morning Break
10:30 - 11:45 AM
Breakout Sessions
Track 1
Keep Calm and Call HR
Labor and Employment laws can be overwhelming and
difficult to navigate. This session will help you decipher
current laws and upcoming changes that may impact
your organization. Topics will include FMLA Compliance,
upcoming FLSA Changes, performing compliance audits
and more. Come prepared with your questions!
Speaker: Bernard Tisdale, Attorney, Ogletree, Deakins,
Nash, Smoak & Stewart, P.C.
20
Kannapolis A
Conference Schedule
Tuesday, June 14, 2016 (continued)
Time
Event
Location
10:30 - 11:45 AM
Breakout Sessions (cont.)
Track 2
Security Video for Claim Mitigation and Investigation
This session will provide insight on how your agency’s
attorneys can utilize camera security videos to avoid, or
at least minimize, the number of claims involving transit
system vehicles and also methods to control claims costs
when lawsuits are filed. An attorney from CATS will
explain the NC laws that govern the use of surveillance;
how and when tapes are admissible in court hearings;
and actions that can be taken to prevent exaggerated
or fraudulent claims and lawsuits. Actual videos from
CATS’ library that have been used in past court cases will
be shown. Time will be afforded for a discussion so
participants’ questions can be answered.
Carolina
Speaker: Bob McDonnell, CATS Attorney
Track 3
Identifying Route Inefficiencies - How Transportation
Network Companies Are Impacting Transit
Transit agencies are now forced to compete with Uber,
Lyft, bike shares, and electric car rentals. This means
planners must create more efficient fixed routes for riders
that depend on their service. By layering census data on
preexisting maps we are able to identify factors that
affect ridership. In this presentation, the audience will
learn about what public transit can expect from network
companies moving forward, what leading agencies
have done to provide their own “like service”, and what
new options are available for those interested in "on
demand" technology.
Speaker: Brady Young, Doublemap
22
Kannapolis B
Conference Schedule
Tuesday, June 14, 2016 (continued)
Time
Event
Location
10:30 - 11:45 AM
Breakout Sessions (cont.)
Track 4
Maintenance of Allison Transmissions
Harrisburg
This session will cover general construction, maintenance, fluid
recommendation and troubleshooting of the Allison Bus
Model transmission using the latest software (Version 14).
Speaker: Billy Sharpe, Clarke Power Services
Bonus Track
NCDOT Q&A
This is your chance to get your questions answered! NCDOT
PTD Director, Debbie Collins, and her staff will be available for
a "meet and greet" and to discuss your individual questions
and concerns in an informal group setting.
Fairway
Speakers: NCDOT PTD Director Debbie Collins; Deputy
Director Tammy Montanez; Assistant Director Cheryl Leonard;
Assistant Director Phillip Vereen; Compliance Manager
Donnie Tim; Finance Manager Myra Freeman, and
Procurement Officer Nancy Painter
11:45 AM - 1:45 PM
Buffet Lunch
Concord J
12:00 - 1:00 PM
“Master Your Moments, Master Your Life”
Concord J
Did you know that you have 20,000 unique moments a day?
Psychologists tell us that a moment lasts from 1-3 seconds. Did
you know that the only moments that become YOUR
memories are those PACKED with EMOTION? Living an
extraordinary and memorable life doesn't happen by
chance…it happens by CHOICE. In this powerfully moving,
life-affirming session, Dr. Susanne Gaddis shares insights and
strategies that will potentially change you to your CORE. If
you're ready to attract and build healthy relationships, fuel
positive energy, and succeed at unbounded levels, then you
won't want to miss this empowering presentation.
Speaker: Susanne Gaddis, The Communications Doctor
23
Conference Schedule
Tuesday, June 14, 2016 (continued)
Time
Event
Location
1:00 - 1:45 PM
NCDOT and NCPTA Awards Ceremony
Concord J
Annual Awards and Recognition of Military Veterans and
Retiring Transit Professionals
Speakers: Debbie Collins, NCDOT PTD Director; Albert
Eby, NCPTA President, and Stephen Mancuso, NCPTA
Executive Director
1:45 - 3:00 PM
Breakout Sessions
Track 1
How to Avoid Foot-in-Mouth Syndrome: Communicate
Your Way Through Conflict
Whether conflict arises with your colleagues or your
customers, it is inevitable. How equipped are you to
recognize the signs that tension is building? What is your
unique response style? Is it simple, powerful and direct,
or defensive? Is the way you respond turning others
against you and impeding your team’s progress? More
importantly, do you listen for and effectively respond to
another person’s un-met needs? During this interactive
workshop, you’ll be equipped with practical tools and
proven techniques to help you successfully navigate
through conflict and communicate in a persuasive,
non-abrasive way.
Speaker: Susanne Gaddis, The Communications Doctor
25
Fairway
Conference Schedule
Tuesday, June 14, 2016 (continued)
Time
Event
Location
1:45 - 3:00 PM
Breakout Sessions (cont.)
Track 2
Encountering Alzheimer’s and Related Dementia:
Strategies for Effective Communication and Response
This session will define Alzheimer's and related Dementia
diseases, discuss effective ways to communicate with
individuals in the early and middle stages, and provide
tips for responding to unusual situations. You will learn
how to recognize changes in your passengers’ behaviors
and how to handle those. Discussion and scenarios will
be included.
Kannapolis A
Speaker: Karen Owens, Alzheimer's Association, Western
Carolina Chapter
Track 3
The Best Route - How to Successfully Work With Your
Planner
Access to jobs is a growing topic of discussion. Just
creating jobs is not enough. People need to be able to
access them. An efficient street and highway network is
important, but a less talked about solution is public
transit - specifically riding the bus. This session will explore
the tools and techniques that transit planners use when
designing bus routes; focusing on commute distance,
providing passenger amenities, determining cost and
ease of access.
Speakers: Mark Kirstner, PART and Carmalee Scarpitti,
Go Raleigh
26
Kannapolis B
Conference Schedule
Tuesday, June 14, 2016 (continued)
Time
Event
Location
1:45 - 3:00 PM
Breakout Sessions (cont.)
Track 4
Going Greener - Alternative Fuel Options
The use of alternative fuel technologies continues to
grow in public transit. As the economic and
environmental benefits of "going greener" become more
clear, an array of policy-generated opportunities are
emerging to provide both municipal governments and
transit agencies the tools needed to improve fuel
mileage and reduce emissions. Join our panelists to
discuss propane, natural gas and electric options.
Carolina
Speakers: Heather Brutz, NCSU; Denise Braine,
Buncombe County; Albert Eby, WAVE, and Eric
McCarthy, Proterra
Bonus Track
The Changing Face of Public Transit
Join a panel of marketing and communication experts
to hear about the latest marketing tools and strategies
being used to increase awareness and generate support
for public transit.
Harrisburg
Speakers: Kathy Hart, SmartMaps, Inc. and Susan
Richards, SR Concepts
3:00 - 3:30 PM
Networking Break
3:00 - 4:45 PM
Technical Tours
Take your networking break on the road! Tour the CATS
Streetcar, CATS Bus System, Cabarrus County
Transportation Services or CK Rider System. Sign up at
the South Registration desk. Pre-registration is required.
27
Convention
Center Entrance
Golf Tournament, Roadeo
and Reception Sponsors
Roadeo
T-Shirts
Logo
Golf Balls
Closest
to the Pin
Sunday
Social
Refreshment
Break
Attendee Bags
It wouldn’t be “our” story without the thousands of people we serve every day...
Conference Schedule
Tuesday, June 14, 2016 (continued)
Time
Event
Location
3:30 - 4:45 PM
Breakout Sessions
Track 1
Hiring and Retaining “Good” Employees
In this session a panel of experienced transit leaders will
share ideas and information on hiring "good" employees.
The panel will discuss questions you should ask yourself
when screening applicants and will also look at ways to
retain those employees once they are on board. This
session will cover rural and urban systems, non-profit and
union employee hiring and retention. Bring your
questions and suggestions to share with others.
Kannapolis B
Speakers: Bob Davis, TACC; Tanya Parker, Greenway
Transit; Kerry Giles, Rutherford County Transit, and
Michael Williams, Wave Transit
Track 2
Pliszka’s 10 Principles
A career should be a means to a life. A career shouldn't
be your whole life. Too often people risk their lives
making, building and continuing a career that they
forget to have a life. An old adage says that there
aren't many people who say on their death bed, "I wish I
had worked more". This session will allow you to take a
brief timeout to examine your life and your career. You
owe it to yourself to take this light-hearted journey
through the work-world and life in general. Come learn
how to live a life of your dreams.
Speaker: Dan Pliszka, Risk Manager for City of Charlotte
29
Harrisburg
Conference Schedule
Tuesday, June 14, 2016 (continued)
Time
Event
Location
3:30 - 4:45 PM
Breakout Sessions (cont.)
Track 3
You Don’t Have to go to Jared’s to Engage People
You don’t have to go to a jewelry store to engage
people on the subject of public transit. Although
handing out diamonds would help. People are busy!
While public hearings and meetings are still required and
necessary, it is increasingly difficult to engage people
regardless of the subject. This session will explore
effective, low cost ways to engage transit riders and the
general public, whether dealing with route and fare
changes, promoting your transit service or advocating
and educating the general public.
Carolina
Speakers: Mark Kirstner, PART and Brooke Kochanski,
PART
Track 4
Paratransit Cost Reduction Model
This presentation covers all of the steps necessary to
develop a program of fixed-route facilities access,
source/destination gap remediation, travel training and
reclassification, in order to reduce and maintain
paratransit cost over time. We will introduce a method of
coordination to comply with mandated ADA
requirements for an ADA Transition Plan, paratransit
eligibility assessment processes, fixed-route facilities and
vehicles accessibility, and outreach coordination to
develop an environment for the ultimate system access
and reclassification of existing and future paratransit
enrollees.
Speaker: Dan Kloehn, Tindale Oliver
30
Fairway
Conference Schedule
Tuesday, June 14, 2016 (continued)
Time
Event
Location
3:30 - 4:45 PM
Breakout Sessions (cont.)
Bonus Track
All Stressed Up and Nowhere to Go!
This engaging, comprehensive stress-busting workshop
will give you timely tools and solid strategies to kick stress
to the curb, bring your life back into balance and finally
get a handle on the emotions that leave you over-thetop anxious and down-for-the-count unproductive.
Learn how to conquer harmful habits and embrace
healthy ones to send stress packing. Unlock your
personal priorities and learn how to ask for help and
increase your odds of getting it. Adopt daily habits and
routines scientifically proven to send stress packing so
you can live a healthier, happier and more fulfilled life.
Kannapolis A
Speaker: Susanne Gaddis, The Communications Doctor
5:30 - 10:00 PM
Summer Shootout at Charlotte Motor Speedway
Shuttle buses
leave from the
You’ve been working hard for two days, now it’s time to
Convention
relax and have some fun! Join us for a VIP experience at
Center Entrance
the Champion’s Pavilion in Turn 4. A dinner buffet,
games, racing simulators, and open air seating for the
Summer Shootout await your arrival. Don’t miss the
action-packed excitement of the school bus race - you
may just know some of the drivers!
31
Conference Schedule
Wednesday, June 15, 2016
Time
Event
Location
9:00 - 10:00 AM
Special Guest Anthony Foxx, United States
Secretary of Transportation
Concord J
Anthony Foxx became the 17th US Secretary of
Transportation on July 2, 2013. He leads an agency with
more than 55,000 employees and a budget exceeding
$70 billion. The Secretary’s primary goal is to ensure that
America maintains the safest, most efficient transportation
system in the world. Foxx joined the USDOT after serving
as mayor of Charlotte, NC from 2009 to 2013. As mayor,
he made efficient and innovative transportation
investments, including the LYNX light rail extension and
Charlotte Streetcar project. Prior to being elected mayor,
Secretary Foxx served two terms on the Charlotte City
Council, chairing the Transportation Committee. Foxx
received a law degree from New York University’s School
of Law as a Root-Tilden Scholar. He earned a bachelor’s
degree in History from Davidson College. Foxx and his
wife Samara, also an attorney, have two children, Hillary
and Zachary.
10:00 - 10:15 AM
Morning Break
10:15 - 11:30 AM
Breakout Sessions
Track 1
Leading a Successful Transit Funding Referendum
This session examines the tax referendum process as a
means to secure sustained funding to help fill the gap
between transit agencies’ revenues and the increasing
needs of the community. Since transit is essential to a
community’s livability, successfully funding its operations
becomes increasingly critical.
Speakers: Taiwo Jaiyeoba, AECOM and Tim Gardiner,
Wake County
32
Kannapolis
Conference Schedule
Wednesday, June 15, 2016 (continued)
Time
Event
Location
10:15 - 11:30 AM
Breakout Sessions (cont.)
Track 2
Secret Rider Programs - Monitoring for Compliance
The ability to gain first-hand customer experience is
critical to the overall success of an organization. Specific,
measurable points are assessed to provide an objective
look at customer interaction. Criteria such as handling of
the farebox, attentiveness to passengers, friendliness of
the operator, and ADA compliance are reviewed to give
a true picture of what your riders are experiencing. Find
out how this program can help you improve operations,
increase employee job satisfaction and save money!
Concord J
Speaker: Ronnie Slone, President, The Slone Group
Track 3
Integrated Mobility
A recent TCRP report, “Shared Mobility and the
Transformation of Public Transit”, indicated that shared
modes (e.g. bike share, car share, and ride sourcing)
complement public transit and enhance the potential for
use by transforming transportation agencies into mobility
agencies. This session will provide an overview of
integrated mobility issues and potential solutions; discuss
promotional efforts including the FTA’s “Rides to Wellness”
and “Mobility on Demand” initiatives; and communicate
how resources like the National Center for Mobility
Management can address mobility beyond direct
provision of services, create a network of mobility
managers, and develop cross-agency working groups.
Speakers: Marlene Connor, Marlene Connor Associates;
Jim McLaughlin, Marlene Connor Associates, and
Vanessa Lacer, WAVE
33
Fairway
Conference Schedule
Wednesday, June 15, 2016 (continued)
Time
Event
Location
10:15 - 11:30 AM
Breakout Sessions (cont.)
Track 4
Developing a Superior Quality Assurance Program
This session will focus on Preventive Maintenance and
Internal Audit Process procedures that were assembled
and defined with the assistance of CATS Technicians,
Supervisors and a Quality/Training team. Learn about
how the procurement of new equipment and
technology, failure of systems and components, as well
as other factors can effect changes in your process.
Harrisburg
Speaker: Reggie Arrington, Director of Maintenance,
CATS
Closing Session and Grand Prize Drawing
11:30 AM 12:00 PM
Kannapolis
Excellence in Public Transportation
@ncpublictransit
#NCPTA2016
North Carolina Public
Transportation Association
www.NCTransit.org
34
User Name:
NCPTA2016
Password:
OurStory
Sponsors & Exhibitors
First Transit (Title/Presenting Sponsor)
Platinum
National Bus Sales & Leasing, Inc.
UPAS Group / ICOM NA
Silver
AngelTrax
Apollo Video Technology
Ilderton Conversion
Armtec LPBAE Systems
MV Transportation, Inc.
BAE Systems
Palmetto Bus Sales
Black's Tire Service
Piedmont Natural Gas
Carolina Thomas, LLC
RouteMatch Software
Freedman Seating / USSC Group
CoachCrafters, Inc.
HDR Engineering
Luminator Technology Group
Cummins Atlantic
EMP
Tindale Oliver
Fligels Image Apparel
Wendel
Roadeo T-Shirts
Clarke Power Services-East
Clever Devices
Genfare
Roadeo Awards Luncheon
Advanced Ergonomics Inc.
Altro Transflor
GILLIG, LLC
Race Night
ACC Climate Control, A Spheros Company
Alan Tye & Associates
Creative Bus Sales
Bronze
Exhibitors
Gerflor USA
TransDev
Interstate Transportation Sales, Inc.
HB Software Solutions
InterMotive Vehicle Controls
TransDev
Sunday Evening Reception
Ilderton Conversion
Lantal Textiles, Inc.
Monday Beverage Station
CTS Software Inc.
McDonald Transit
Golf Balls
Closest to the Pin
Attendee Bags
Ecolane
MORryde
Streetlevel Media, Inc.
Motor Coach Industries
AECOM
Q'Straint/Sure-Lok
Seon
You’re Invited
Smartmaps, Inc.
Please join us in the Expo Hall for an evening
of hospitality, entertainment, hors d’oeuvres
and prizes as you get to know the suppliers
and vendors that support the public
transportation industry.
35
The Braun Corporation
Trans/Air Manufacturing
TripSpark Technologies
Monday, June 13th
4:30 - 6:30 PM
36
Speaker List
Name
Title
Agency
Email
Executive Director
WAVE
[email protected]
Transportation Services
Administrator
City of Jacksonville
[email protected]
Senior Transit Planner
Atkins Global
[email protected]
Product Trainer
Clarke Power Services
[email protected]
Executive Director
TACC
[email protected]
Attorney
CATS
[email protected]
Business Development
Executive
Doublemap
[email protected]
Manager of Marketing &
Communications
PART
[email protected]
Executive Director
Greenway Transit
[email protected]
Transit Planner
Go Raleigh
[email protected]
Executive Director
Aging, Disability and Transit Services
of Rockingham County
[email protected]
Assistant Director
NCDOT PTD
[email protected]
SE Regional Sales Manager
Q'Straint
[email protected]
PE, AICP
WSP | Parsons Brinckerhoff
[email protected]
Dan Kloehn
AI/PE, Director of ADA
Compliance & Accessibility
Services
Tindale Oliver
[email protected]
Dan Pliszka
Risk Manager
City of Charlotte
[email protected]
David Grant
Owner
Grant Services
[email protected]
David Rishel
Principal
Delta Services Group, Inc.
[email protected]
Debbie Collins
Director of PTD
NCDOT PTD
[email protected]
Denise Braine
Senior Planner
Buncombe County
Planning & Development
[email protected]
Compliance Manager
NCDOT PTD
[email protected]
Eric McCarthy
VP of Government Relations
Proterra
[email protected]
Guanying Lei
General Engineer/
Program Manager
FTA Region IV
[email protected]
Attorney
Ogletree, Deakins, Nash,
Smoak & Stewart, P.C.
[email protected]
Clean Transportation Specialist
North Carolina Clean Energy
Technology Center
North Carolina State University
[email protected]
Albert Eby
Anthony Prinz
Bill Barlow
Billy Sharpe
Bob Davis
Bob McDonnell
Brady Young
Brooke Kochanski
Camille Sterling
Carmalee Scarpitti
Cathy Powers
Cheryl Leonard
Chris Yarber
Claire Brinkley
Donnie Tim
H. Bernard Tisdale, III
Heather Brutz
Jamie A. Cochran
FAICP
Gresham, Smith & Partners
[email protected]
Jarrett Walker
Owner
Jarrett Walker & Associates
[email protected]
Jeremy Scott
Research Associate
ITRE
[email protected]
VP of Business Development
Advanced Ergonomics, Inc.
[email protected]
Associate
Marlene Connor Associates
[email protected]
Jim Briggs
Jim McLaughlin
37
Speaker List
Name
Title
Agency
Email
Sales
TransLoc
[email protected]
Research Associate &
GIS Analyst
ITRE
[email protected]
Director, Public Transportation
Group
ITRE
[email protected]
Education & Family Services
Manager, Triad Region
Alzheimer's Association,
Western Carolina Chapter
[email protected]
Owner/Principal
SmartMaps, Inc.
[email protected]
Director
CARTs
[email protected]
Kerry Giles
Transportation Services Director
Rutherford County Transit
[email protected]
Kim Angel
Director
Macon County Transit
[email protected]
Kyle Laird
AICP, Mobility & Systems Planner
PART
[email protected]
Ph.D., Systems Engineer
IBI Group
[email protected]
Lynn Purnell
PE, ENV-SP
WSP | Parsons Brinckerhoff
[email protected]
Mark Kirstner
Director of Planning
PART
[email protected]
Marlene Connor
Principal/Manager
Marlene Connor Associates
[email protected]
Senior Director of Transit Services
Rockingham County
[email protected]
Director of Operations
WAVE
[email protected]
Mike Nunn
AICP
City of Burlington
[email protected]
Mila Vega
Transit Service Planner
Chapel Hill Transit
[email protected]
Myra Freeman
Finance Manager
NCDOT PTD
[email protected]
Nancy Painter
Procurement Officer
NCDOT PTD
[email protected]
VP of Transit Solutions
RouteMatch
[email protected]
Phillip Vereen
Assistant Director
NCDOT PTD
[email protected]
Randy Cantor
Director
Carteret County Transit
[email protected]
Rebecca Cherry
President
Cherry Consulting of the
Carolinas, Inc.
[email protected]
Reggie Arrington
Director of Maintenance
CATS
[email protected]
Senior Associate
RLS & Associates, Inc.
[email protected]
Safety Education Specialist
OSHA
[email protected]
President
The Slone Group
[email protected]
AICP
WSP | Parsons Brinckerhoff
[email protected]
Scott Bogren
Executive Director
CTAA
[email protected]
Stephen Mancuso
Executive Director
NCPTA
[email protected]
President
SR Concepts
[email protected]
Jimmy Jones
Jonah Freedman
Kai Monast
Karen Owens
Kathy Hart
Kelly Walker
Lisbeth Concho
Meggan Odell
Michael Williams
Pepper Harward
Rich Garrity
Robert O'Neal
Ronnie Slone
Scot Sibert
Susan Richards
38
Speaker List
Name
Title
Agency
Email
Susanne Gaddis
CEO
The Communications Doctor
[email protected]
Taiwo Jaiyeoba
Transit Lead,
Mid-Southeast Region
AECOM
[email protected]
Tajsha LaShore
Community Planner, Region IV
FTA
[email protected]
Deputy Director
NCDOT PTD
[email protected]
Human Resources Manager
Greenway Transit
[email protected]
AICP
TJR Advisors
Ted Rieck [email protected]
Tim Gardiner
Planner III - Transportation
Wake County
[email protected]
Todd Allen
Director of Government &
Community Relations
RouteMatch
[email protected]
Vanessa Lacer
Mobility Manager
WAVE
[email protected]
Walter Jenkins
Transportation Planner
PART
[email protected]
Tammy Montanez
Tanya Parker
Ted Rieck
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