Kelnews 2011/12

KELNEWS
THE LATEST NEWS FROM KELTRUCK LIMITED
2011/12
INSIDE
Keltruck
acquire
Silurian Scania
Page 2
£1m
Flagship
Head Office
Page 10-11
Fixed
Price
Repairs
Page 17
www.keltruck.com
WELCOME
internal news
a few words from
MD Andrew Jamieson
PIMP MY TRUCK
Latest update
I really can’t believe we’re here rounding off another year
with the 2011 Kelnews. The year has just flown by, and
beyond getting older I’ll put it down to how busy we’ve
been in what has been a tough year.
The market for trucks over 15 tonnes has grown beyond
2010, but we’re still some way off full recovery, with the
best guess being that it will be down 20% on what we’d
call the norm. Our two respective operating areas in the
Midlands and South Wales have also not grown at the
same rate as the national market and I’m sure most will
agree that 2012 is going to be another hard year. That
said we’ve not stood still and started the year with the
acquisition of Silurian Scania, with it being merged into
Keltruck in April. We’ve also started on the expansion of
West Bromwich with the head office facility which is now
clearly visible with much of the early work being behind
the scenes. We’ve also just gone through a major upgrade
of our dealer management system at a cost over £500,000
and perhaps the message contained in all of this is that
we’re definitely here to stay and investing in the future.
Past meets future with us welcoming back some
customers to the Keltruck fold this year, as well as dealing
with some for the first time, and all I can say from the
top, is that we aim to live up to and exceed customer
expectations every day, and if we’re not achieving this,
let us know. Our Head Office site at West Bromwich
was accredited with ISO 9001 as a quality standard this
year and again this is aimed at developing continuous
improvement for our customers and at the same time
eliminating waste. We have trained every single front
facing member of staff in improving the
customer experience and while we’ll never
get it right every single time we’re serious
about what the Keltruck experience means
to our customers.
Beyond the above we’ve been busy with
the various events, and perhaps the one
that has touched the hearts most recently
was the ‘Olivia Appeal’ which you
can read about; but it is great to
see a depot, all its staff and its
neighbouring managers come
together to do something so
positive and worthwhile.
I hope that we’ll see others
following this example in
the months to come.
A major milestone in the Pimp My Truck project has been
achieved with the truck successfully acquiring an MoT test
certificate meaning that all of the significant mechanical work has
now been completed. The truck’s cherished number plate “H4H
TD” is also due to be put on the vehicle soon to add that extra
special and apt touch.
Regards,
New Vintage Classics to
add to the collection
Andrew Jamieson
Managing Director
[email protected]
www.keltruck.com/andrewjamieson
can also deliver a number of
positives to Silurian Scania and
their customers.”
The acquisition saw Keltruck
welcome a further 4 branches –
Cardiff, Caldicot, Cross Hands and
Ross on Wye – to our network,
increasing the total branches
across the Midlands and South
Wales to 21.
Keltruck and Silurian Scania
officially merged on 1st April 2011.
kelnews nov 2011
Keltruck Newark’s bodyshop has completed all of the restoration,
paintwork, interior and exterior trim and has acted as a work base
hub for other companies to conduct their work.
With the finishing line now in sight, the project organiser’s plans
are to showcase the vehicle during the 2012 CV Show and
Truckfest Peterborough to publicise and encourage interest in the
one of a kind vehicle ahead of being put up for auction.
On 1st January 2011, Keltruck
acquired Silurian Scania, the official
Scania dealership for South Wales.
2
With the vehicle being donated by J&L Commercial Vehicles,
Trucks 2 Go and DW Vehicles, the cavalry closely followed behind
to get their teeth stuck in to the new project with Keltruck Newark
being a top contender.
This leaves me to say a big
thank you for the customers,
old and new, that we have
been able to serve this year
and to wish everyone success
in the coming year.
Keltruck Acquires Silurian Scania
Andrew Jamieson, Keltruck’s
Managing Director and Dealer
Principal commented, “We were
delighted with this acquisition. With
our existing scale and range of
services we are confident that we
In December 2009, Keltruck joined the likes of Michelin, Tyretracks,
Powertrucks, Eminox, Kelsa, SB Components, Coles & Sons
Transport and many more to help the proposed “Pimp My Truck”
project, to later auction with all proceeds to Help for Heroes.
This year our main focus has been
to improve the facilities at the
branches and to improve the overall
presentation of the premises and
the process implementation to
bring them up to Keltruck’s
standards. Our plan for 2012 is
to focus on business development
and continue to develop the
branches so we can offer our new
customers the best possible service.
www.keltruck.com/news
[email protected]
Follow the progress of the project: www.roadtransport.com
In October this year, Chris Kelly, Chairman of Keltruck Ltd,
purchased this Scania 141 to add to Keltruck’s vintage
truck collection.
Now standing proudly in Keltruck Willenhall’s reception,
the 1977 Scania 141 was new to Martintrux running mainly
to Italy. Later this truck was sold to Heavy haul at Chelmsford,
Essex to run heavy haulage duties until parked in the
brambles for many years. The truck has been restored
– including many new parts including wings, grills, doors
and floor pan.
Along with the 141, Chris Kelly also purchased a
T143MA4x2NZ 400 cab in November. The 1988 vehicle
has been fully restored by its previous owner and has been
retired in the Isle of Man for a number of years. Now at
Keltruck West Bromwich, the vehicle will be having a full
interior refurbishment and final touch ups ready to show
in 2012.
www.keltruck.com/news
[email protected]
Pictured: Top – Scania 141 alongside Scania LB81HS31 4x2 Tractor unit
Bottom – T143MA4x2NZ 400 cab
www.keltruck.com
3
internal news
Chris
Kelly MP
– One
year on
Q. Are you enjoying it?
A. I am. Every day in this role
is different and every day I am
dealing with something different.
The range of constituency
casework that comes to my
attention is staggering but sorting
some seemingly intractable
problems for constituents can be
very rewarding. Prime Minister’s
Questions is always the highlight
of the Parliamentary week and
it really is an honour to have a
ringside seat.
My proudest achievement as
a Member of Parliament is not
anything I’ve said in the Commons
chamber or my performance at
the ballot box – it’s getting a wet
room sorted for a profoundly
disabled young girl whose family
were distraught and unable to
cope with their situation.
Q. What have been your main
focuses over the past year for
Dudley South?
Last year in May, Chris Kelly Jnr, previously Keltruck’s
Marketing Director and son of Chris Kelly, Chairman
of Keltruck, was elected as the Conservative MP
for Dudley South. We caught up with him to check
his progress since the election to see how he is
getting on.
Q. Is the job all you imagined it to be?
A. I actually worked in Parliament in my mid-twenties
after I finished business school working for Michael
Howard whilst he was Leader of the Conservative Party
so I had an idea of how Parliament works and where all
the crucial facilities are (the canteens & toilets etc!) but
it is a very different experience being here as a Member.
The strangest feeling was walking through Members’
Lobby and having the doors held open for me by very
well dressed and very polite door keepers (I don’t think
I’d ever had a door held open for me before)! Despite
being immaculately turned out the Commons door
keepers are not ceremonial – should someone attempt to
burst into Members’ Lobby or the Chamber itself the door
keepers would soon smother them!
4
kelnews dec 2011
A. My main focus has been to
provide a first class service to
my constituents and to represent
them to the best of my ability in
the Commons whilst getting out
and about in Dudley South as much as possible, meeting
with and talking to as many people as possible through my
regular constituency advice surgeries and street stalls plus
traditional door knocking and leaflet delivery sessions. I
promised the people of Dudley South at the election that
I would be an open, accessible and transparent MP and
that’s very much how I intend to continue.
In all my years in my family business the main thing
I learned is customer service – at Keltruck we pride
ourselves on delivering excellence in customer service.
That ethos has been carried into my new role as I serve
the hard working families of Dudley South.
Q. If any targets were set, what were they and have
they been achieved?
A. I set myself targets on holding regular constituency
advice surgeries across my constituency and maintaining
a high voting average in the House of Commons, both of
which (I am pleased to say) I have exceeded. It is hard to
respond quickly to all of the correspondence that comes
into both of my offices (one in Dudley South and one
in Parliament) but I’m pleased to say that constituents
always receive a prompt reply to their concerns.
Q. What have been your main achievements in the job
so far?
A. I’ve been working on tackling metal theft and arranged
for the Home Office minister to meet me and industry
figures from Dudley South who are being affected by this
criminal activity. I am hopeful that we will soon have a
cashless system for scrap metal sales so that it will be
much harder for people to steal lead off the local church
roof and then weigh it in for cash.
I founded the All-Party Parliamentary Group for Family
Business which acts as a forum between UK family
businesses and ministers. Our inaugural annual reception
at the Commons will be addressed by the Secretary of
State for Business, Innovation & Skills and attended by BIS
and Treasury ministers allowing family business leaders
to engage directly with key members of the Government.
The private sector is a vital part of the UK economy and,
within that, family businesses play an enormous part.
Many millions of Britons work for family businesses but
the sector has not traditionally punched its weight so
my group is part of an attempt to rectify that. Many of
Keltruck’s customers are family businesses doing a great
job of serving their customers down the generations.
Follow
keltruck
online:
keltruck.com/facebook keltruck.com/twitter
keltruck.com/youtube
keltruck.com/flickr
I spend a lot of time visiting small and medium size
businesses in Dudley South and have helped them work
through various problems to enable them to get on with
growing their order books and hire more employees.
Q. What has been your biggest challenge that you have
successfully accomplished?
A. I think the biggest challenge was getting elected
in 2010 but, since arriving in the Commons, a major
challenge has been my decision, very early on, to be an
independent minded Conservative MP. That has meant,
on a few occasions, that I have had to vote against my
own Government when I haven’t thought that they’ve got
it right over Europe, and then deal with the consequences.
Q. What are your main focuses for the next 12 months?
A. My focus is on my work in Parliament and in the
chamber but also to maintain the level of reporting back
to my constituents through regular leaflets delivered
door-to-door and good old fashioned door knocking. In
addition to that there is keeping on top of constituency
matters and correspondence (some people even
contact their MP on Christmas Day and, if it’s a genuine
emergency, you can expect that your MP will intervene
– much like Scania Assistance!) and also interacting
directly with constituents through social media platforms.
www.chriskellymp.com
Staff Movements
Simon Rudall – Coventry Branch Supervisor
Damian Taylor – Tamworth Branch Supervisor
Phil Haywood – Newark Branch Manager
Jon Hartwell – Lutterworth & VMU Branch Supervisor
Phil Hickin – Regional General Manager
Karen Hall – Specialist Division Supervisor
Chris Murphy – Burton on Trent Branch Manager
Paul Evans – Cardiff Branch Manager
Glenn Bagnall – Used Sales Manager
Paul Loach – Regional Parts Manager
Nigel Bennett – Regional Parts Manager
www.keltruck.com
5
internal news
Rally for Ellie
This year between 8th – 13th May,
Chris Kelly, Chairman of Keltruck
Ltd, participated in the Monte
Carlo Rally in his Ferrari 458 Italia
to raise money for his founded
trust fund for Ellie Bishop.
Chris managed to raise an
impressive £5,500 towards the
trust from the rally.
www.elliebishop.org
[email protected]
Getting
ready
for
Euro 6
Scania is unveiling 440 and 480 hp
13-litre Euro 6 engines. The engines
combine a host of innovative
technical solutions to cut emissions
radically, while the consumption
of fuel is as good as Scania’s
Euro 5 engines.
Ellie Bishop, aged 11, was
diagnosed with meningitis in
February 2006 and has since had
both of her legs, one of her arms
and most of her hand amputated
as a result.
Chris founded the ‘Ellie Bishop
Trust’ in 2006, with all Keltruck
branches continuing to help to
raise money for the trust.
KELTRUCK LAUNCH
HELP FOR HEROES CAMPAIGN
Scania’s new Euro 6 compliant
engines are designed to give the
same performance and fuel
efficiency as their Euro 5
counterparts. The engines make it
possible for keen operators to take
the next step and invest in the
greenest technology available in
the market.
Maintained fuel efficiency
Scania has spared no effort to avoid
fuel penalties on the new engines.
Fuel economy, driveability and
engine response are fully on a par
with our Euro 5 engines. The 440
and 480 hp Euro 6 engines will be
available across the G- and R-series
ranges for all types of applications.
On 1st March 2011, we officially
launched our Help for Heroes
campaign featuring a 12m poster
on our iconic water tower at our
Head Office site in West
Bromwich, beside junction one of
the M5 motorway.
Back in December 2010, Chris
Kelly, Founder and Chairman of
Keltruck Ltd, was introduced to
the co-founder of Help for Heroes,
Bryn Parry, by a former Keltruck
colleague Michael Leeming, now
of JCB, who in turn served with
Bryn many years ago as a military
helicopter pilot.
Talk soon turned to how Keltruck
could support the charity and so
the motorway side text-to-donate
poster was born. A simple
concept and so easy to do; “Help
6
kelnews dec 2011
for Heroes – TEXT HERO TO
70900 TO DONATE £5”
Along with the water tower
banner, Keltruck have enhanced
their campaign further by adding
new Help for Heroes decals on the
rear doors of their 100+ Parts and
Service vans.
Andrew Jamieson, Managing
Director, commented: “We’re
proud to be supporting Help for
Heroes; their work and
achievements in such a short time
are truly fantastic. I have been
humbled by some of the brave
guys I’ve met along the way and
honestly hero is, for many, an
understatement.”
www.keltruck.com/news
[email protected]
Euro 6 is a drastic downward step
in emission levels compared to
Euro 5. Emissions of nitrogen
oxides and particulates are around
one-fifth of those for Euro 5
engines. A new element in emission
testing is that the particles also
need to be counted, which in
practice means that the actual
particulate emissions will be
around one-sixth of Euro 5.
The new Scania 440 and 480 hp
Euro 6 engines will be available
across the G- and R-series ranges
for all types of applications
Euro 6 emission standards will enter
into force in the European Union
and certain neighbouring countries
on 31 December 2012 for new
vehicle models and one year later
for all new vehicles sold.
depot of the year
Keltruck
Achieves
ISO
Quality
Standard
This year our West Bromwich
branch has achieved ISO 9001
accreditation covering all
aspects of the range of services
on offer from new and used
sales, through service parts,
bodyshop and even end of life
recycling of vehicles.
Andrew Jamieson, Managing
Director, commented: “The
accreditation of the ISO 9001
Quality Standard is a reflection
of the systems and process that
we have put in place across the
operation aimed at continually
improving the service we give to
our customers; be this through
efficient and effective
management processes,
through to reducing waste.”
The ISO accreditation comes on
top of our significant investment
at West Bromwich and the
£560,000 investment in IT
system upgrades, making a
serious statement of intent
about the company’s ambitions
for the future.
ISO 9001:2008 is a world
recognised measurement of
Quality Standard and is subject
to continuous independent
inspection.
www.keltruck.com/news
[email protected]
We’re very proud to announce that we have 6 branches in the top 20 for
“Depot of the Year”. This is a Scania branch recognition award scheme
and is applicable for all dealerships across the Scania network
commemorating quality service.
1st Nottingham
100%
2nd Newark
100%
5th Sutton in Ashfield
99.5%
11th Lutterworth
97.3%
16th Droitwich
96.4%
18th Burton on Trent
96.4%
A “Proud Day”, all for Olivia
On 29th October, Keltruck
Nottingham held a “Halloween
Family Open Day” at the branch all
in aid of Olivia Francis, who is the
granddaughter of the owner of A L F
Transport, a Nottinghamshire based
customer of Keltruck’s.
Olivia was born on Christmas
Day 2009 with a combination
of 2 conditions – Optic nerve
Hypoplasia/Atrophy causing Olivia
to be completely blind and an
underdeveloped pituitary gland.
However, Olivia has been granted
stem cell treatment in China in
hope that it will give her sight. The
procedure that she will need costs
in excess of £28,000 which is why
we’re doing everything we can to
help to raise money to make this
possible for her.
The family open day which was
open to Keltruck’s customers,
staff and the general public, saw
a day full of exciting activities for
both children and adults including
a clown, circus acts, bouncy
castles, face painting, gruesome
competitions and a live band, “3
less than 5” featuring Keltruck
Burton on Trent’s Branch Manager,
Chris Murphy.
own New Sales Account Manager,
Ivor Morris, which raised an
astonishing £1,300 alone!
With the help of the guests who
attended and the staff at Keltruck, we
managed to raise a phenomenal £4,896.
Graham Page, Keltruck Nottingham
Branch Manager, commented:
“I am overwhelmed by people’s
generosity and willingness to do
everything they can to help. This is
a proud day. I am so pleased that
we have been given the chance to
help this remarkable little girl.”
Soon after the event, Keltruck’s
Chairman, Chris Kelly, made an
exceptional contribution of £10,000
in addition to the funds already
raised by Keltruck bringing the
total to almost £15,000. Along with
money that has been raised by
Olivia’s family, her total funds to
date towards her treatment stands
at a colossal £27,000!
www.keltruck.com/news
[email protected]
Olivia Francis (pictured centre) with parents,
Daniel and Gemma, grandparents and Graham
and Geraldine Page of Keltruck Nottingham
Scania GB also attended with their
VIP hospitality trailer serving hot and
cold drinks all day for the guests.
Complete with various raffles, lucky
dips and tombola competitions; the
day concluded with a live auction
that was hosted by Keltruck’s very
www.keltruck.com
7
events
Keltruck
golf days
This year, we held our annual golf
days at Ross on Wye Golf Club,
Herefordshire on 2nd June and
at Branston Golf & Country Club,
Burton on Trent on 7th July.
We were able to welcome our new
Welsh customers to their first
Keltruck hosted golf day which
turned out to be a huge success
with 40 customers playing and
staying for the evening meal and
entertainment.
We saw another fantastic turnout
at Branston too with 70 customers
playing and staying for the evening
meal and entertainment.
Both days were enjoyed by all with
the winners being:
Ross on Wye
1st Place – David Walters of Walters
Group
2nd Place – Matthew Sollis of AIM
Logistics
3rd Place – Elfed Williams of B E
Williams
TEAM
Phil & Dave Spittle of ProClean
and Vince Bromley of Stephen
Sanderson Transport
Nearest the Pin – Brian McManus of
Surefreight
Longest drive – Ken Sievewright of
KCS Transport
Putting competition – David Griffiths
of Weston Cider
Branston
1st Place – Paul Baker of Bakers
Waste
2nd Place – Sean Witheford of Jet
Plant Hire
3rd Place – Ian Wilson of Wilson
Motor Contracts
TEAM
Mark Gillespie of Midland Brick
Fabrications, Mark Newton of
M C Newton, Kevin Pearson of
Leicester Fire & Rescue and
Peter Screaton of Eric Elliott
Transport
Nearest the pin – Ian Wilson of
Keltruck’s ‘Support
Duet’ at Marston’s
Brewery Family Fun Day
Wilson Motor Contracts
Longest Drive – Ashley Furness of
Midland Oil Refinery
Putting Competition – Malcolm Elder
of Linde Creighton
gleneagles
Keltruck customers also attended
Scania GB’s hosted Golf Day this year
between 14th – 16th September at
Gleneagles, Scotland.
David Walters of Walters Group won
the round that was hosted on the
Queen’s Course.
Tim Rollinson – TDR Transport –
runner up – off-road activity
Heath Lowe – Lowes Transport –
winner – off-road
Don Donovan – West Coast Haulage
– runner up – fishing
Steve Birch – JPE Holdings – nearest
the pin on the Queen’s course
Chris Hartwell – Spiers & Hartwell –
runner up – King’s course
www.keltruck.com/news
[email protected]
VINTAGE MEETS MODERN WITH
KELTRUCK AT HEREFORD TRUCK SHOW
We attended this year’s
Hereford Truck Show on
Sunday 21st August at the
Hereford Race Course,
organised by Andy Powell
Commercials.
Joining 200+ exhibitors, this year’s
event saw us standing proud at the
event for the first time, supported
by a used vehicle display, our
vintage trucks and demo vehicle
and recently supplied Scania
R445LA6x2/2 MNA Highline to
Robinsons of Worcester.
8
kelnews dec 2011
Hosting our stand were Tony
Biddlestone, Keltruck New
Sales Account Manager for the
Herefordshire territory, John and
Ginette Maiden of Keltruck’s
Business Development and
Recycling team and Charlotte Brew,
Marketing Executive and secretary
of Keltruck’s Chairman, Chris Kelly.
Visitors and fellow exhibitors
enjoyed the tremendous weather
and relished in the day’s fun filled
activities including the vintage truck
competition where our very own
Scania LB81HS31 4x2 Tractor unit
won the “Best Vintage Truck” award,
beating 30+ vintage competitors. The
vehicle stands in its original livery for
Smith Brother Services of Cheshire,
established in 1969.
The vehicle was purchased and
is owned today by Chris Kelly,
Founder & Chairman of Keltruck
Ltd. Successes flourished
throughout the day as prizes
for “Best Scania” sponsored by
Keltruck were awarded to Russell
Transport, of Cardiff, who came 1st
On Saturday 23rd April, Keltruck
attended Marston’s Brewery’s
Family Fun Day with a grand
display to support our customer’s
event and to raise money for
Help for Heroes.
Originally invited by Graham
Benford, Marston’s Fleet Engineer;
Keltruck’s Burton-on-Trent Branch
Manager, Chris Murphy, was
delighted about Keltruck being
given the chance to help support
their loyal customers and to raise
money for Keltruck’s charity of the
year, Help for Heroes.
bursting with exciting activities
for all ages including a tombola
with Scania goodies as the prizes,
children’s competitions and guess
how many balloons are in the truck
competition, with all proceeds going
towards Help for Heroes.
Keltruck managed to raise in
excess of £200 for Help for
Heroes… not bad for a Saturday
afternoon!
www.keltruck.com/news
[email protected]
Pictured, “3 less than 5” with Graham Benford.
Overall, the event was
a huge success with
900+ people attending
to sample the
brewery’s finest ales,
enjoy the sunshine,
participate in various
fun Easter activities,
investigate the stands
of the supporters,
including Keltruck,
and enjoy live
performances from
Chris Murphy’s band,
“3 less than 5”.
Target
Smashed by
Nottinghamshire
Fire & Rescue
Service
On 25th September, Nottinghamshire
Fire & Rescue Service held their
annual “Ladies’ Driving Challenge
Day” to raise money for the Fire
Fighters’ Charity.
Keltruck were more than happy to
support the event again this year and
attended with our used sales display
accompanied by Scania GB’s
hospitality trailer.
Once again, Keltruck stood proudly
at the heart of the event.
This year lady drivers were able to
get to grips with trucks, tractors,
diggers, fire engines, tanks and test
drive the brand new Range Rover
Evoke on the off-road track.
Rob Clarke, Fleet Maintenance
Manager of Nottinghamshire Fire &
Rescue Services, commented:
“Nottinghamshire Fire & Rescue
Service is very pleased that Keltruck
have once again supported us. The
turnout has been sensational.”
This year, the event exceeded its
target of £15,000 with a phenomenal
£20,000 being raised on the day.
www.keltruck.com/news
[email protected]
Keltruck’s stand was
place, followed by Countrywide
Farmers who won 4th place with
their vehicle supplied by Keltruck.
The event raised in excess of
£5,000 which was donated to West
Midlands Air Ambulance.
Successes continued after the
event as Tony Biddlestone was sat
in front of his new customer, Mark
Morgan of MRM Transport, who
signed for his new G480LA6x2/2
MNA highline, the following morning
as a result of Keltruck’s attendance
at the show. The vehicle will be
supplied to the customer with a 2
year Repair & Maintenance contract
and will be maintained at Keltruck’s
Ross on Wye branch.
www.keltruck.com/news
[email protected]
www.keltruck.com
9
£1M INVESTMENT
IN FLAGSHIP
HEADQUARTERS
AT WEST BROMWICH
Completion March 2012
Neil Vazey, West Bromwich General Manager, commented:
Andrew Jamieson, Managing Director of Keltruck Ltd, commented:
“We’ve started at a slow pace to make sure we get
it all right, but now I am pleased that everyone can
see real progress in the last 7 weeks. I hope that
once it’s complete, we can all stand back and admire
something we can be proud of.”
Russ Warner, Aftersales Director of Keltruck Ltd, commented,
“I’m so proud of what we have achieved so far. I can’t wait to
see the final result – it’s very exciting!”
“I am pleased with how it is all progressing so far. The facilities
that we have installed into the new West Bromwich site are
state of the art, for both employees and customers.
Staff now have the facility to use the new bathrooms and
kitchens complete with granite floors, granite worktops and
instant boiling hot water taps.
I am looking forward to opening our doors to our customers in
January when the new reception will be revealed. As you can
see from the plans it’s going to be a grand one!
We have a fantastic team working 12 hours a day, 7 days a
week, pushing to get our new head office complete.”
www.keltruck.com/westbromwich
customer news
Keltruck
supply
Countrywide
Farmers
with more
Scanias
Countrywide Farmers of Defford Mill, Worcestershire,
chose Keltruck to supply 2 new Scanias to their existing
50+ fleet.
The deal was made between Tony Biddlestone, Keltruck
Account Manager, and Charlie Fisher, Transport Manager
of Countrywide Farmers PLC.
The vehicles delivered were P235DB4x2MNAD models and
were ordered to cope with the company’s increase in gas
cylinder sales.
The vehicles that feature Scania’s new two pedal
Opticruise gearbox have been supplied with Keltruck’s
5 year full Repair & Maintenance contract and will be
maintained at Keltruck’s Cheltenham branch on Golden
Valley, Gloucester Road.
When asked why he chose the specific model of truck,
Charlie commented, “They were chosen as they were fit
for purpose and it was the driver’s number one choice. The
whole life costs were significantly better than their rivals.”
www.keltruck.com/newsales
[email protected]
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care and Scania’s range of Support Programmes
has been designed to provide just that for
trucks, buses and coaches alike, with a level of
service to suit every need.
Here’s a brief round-up of the options available:
REPAIR AND MAINTENANCE
PROGRAMME
Available for vehicles aged between 1 to
84 months or to a maximum of 1,200,000
kilometres, and includes comprehensive
product cover against original component failure
or wear and tear.
Scania Service ONLY
The Scania Service Only programme gives you
the peace of mind that all required maintenance
is carried out to manufacturer’s guidelines
and ensures that your operator’s licence is
protected.
SCANIA SERVICE PLUS
The Scania Service Plus programme provides
comprehensive maintenance to manufacturer’s
guidelines and ensures protection of your
operator’s licence. The programme features
unlimited term or distance and is available for
vehicles aged over 24 months and includes all
Ministry inspections and annual certification.
SCANIA O LICENCE PROTECTOR
The Scania O Licence Protector programme gives
the reassurance of compliance with all Ministry
inspections, annual MOT, tachograph calibrations,
document filing and defect reporting.
For full details please contact your local
Keltruck depot.
www.keltruck.com/supportprogrammes
[email protected]
Mob: 07711 638 808 Tel: 0121 524 1808
12
kelnews dec 2011
Another
successful
year with EMR
European Metal Recycling Ltd
chose to renew their Repair &
Maintenance contract for another
12 months with Keltruck this year.
The contract which services 45
vehicles has been split between
Keltruck West Bromwich, Willenhall,
Coventry and Nottingham to
accommodate the customer’s needs.
Glenn Somerfield, EMR’s Regional
Transport Manager for the Midlands,
confirmed that he originally chose
Keltruck 10 years ago because of his
relationship with Neil Vazey, Keltruck’s
West Bromwich General Manager.
He commented, “Our relationship
with Keltruck is second to none.
The flexibility that is given to
accommodate our needs is great
with all vehicles being maintained at
the branches overnight, ensuring
that they will be on the road the
next day. We also benefit from the
outstanding levels of
communication and Keltruck’s
reconditioned parts. We’ve noticed
a remarkable saving.”
Keltruck’s Neil Vazey commented:
“Glenn and I have both grown in our
jobs together, and we have always
had a fantastic working relationship.
When EMR first purchased their
Scania vehicles back in 2002, I was
at Keltruck’s Walsall branch, Glenn
had contacted the depot to ask to
meet the Manager to discuss looking
after their vehicles. We arranged the
meeting and hit it off from the start,
becoming firm friends over time.”
Bob Venables, Keltruck Willenhall
Branch Manager, commented: “EMR
are highly valued customers of ours,
particularly to Willenhall as we
maintain the majority of their Scania
vehicles along with their trailers.”
www.keltruck.com/aftersales
[email protected]
Keltruck
supply
Bedworth
Haulage
new vehicle
to mark
45 years
Bedworth Haulage of Bayton
Road, Coventry, chose Keltruck
Ltd to add a new specialist
Scania vehicle to their fleet to
celebrate 45 years in business.
The deal was made between
Russ Kelly, Keltruck Account
Manager, and Robbie Thacker,
Director of Bedworth Haulage.
The vehicle delivered is a Scania
R445LA6x2/4MNA Topline
complete with microwave,
leather seats, air conditioning
and iPod connection.
The vehicle was purchased as a
new addition and will be used to
fulfil a recently acquired contract
in Italy.
The vehicle, which features
Scania’s new two pedal
Opticruise gearbox, will be
maintained at Keltruck’s
Coventry branch.
When asked why he chose the
specific model of truck, Robbie
commented, “We always prefer
a Scania and the residual value
is excellent when you come to
resell. The reports we have
received back regarding this
particular model from other
hauliers we know and who run
them have been good.”
www.keltruck.com/newsales
[email protected]
www.keltruck.com
13
customer news
Holland and Barrett Fleet
Triumph for Keltruck
The deal was made between Mike
Kelly, Fleet Sales Director, of
Keltruck and Steve Davis, Transport
Manager of Holland and Barrett.
The vehicles delivered were
P235DB4x2MNAS 18 tonne sleeper
cab chassis with Don Burr boxvan
bodies and were all ordered to replace
existing vehicles within the fleet.
They have been put into operation to
fulfil the retail delivery demand across
their 1,000+ stores nationwide.
Holland and Barrett, of Centrum
100 Estate, Burton-on-Trent chose
Keltruck to add 37 new vehicles to
their 50 vehicle fleet.
Central Cold
Storage
Central Cold Storage Company of
Leamore Lane, Bloxwich chose
Keltruck to supply their new truck
to add to their all Scania fleet.
The deal was made between Martyn
Hill, Keltruck Account Manager, and
Fraser Wood, Managing Director of
Central Cold Storage. The vehicle
supplied was a R485LA6x2/4MNAT
and will be used for refrigerated
transport nationwide within the UK.
The vehicle has been supplied with
Keltruck’s 5 year full Repair &
Maintenance contract and will be
maintained at Keltruck’s Willenhall
branch.
Fraser commented: “I am very happy
with our relationship that we have with
Keltruck. The service that we have
received over the last 10 years has
been wonderful. The aftersales support
from Willenhall is excellent too.”
www.keltruck.com/newsales
[email protected]
14
kelnews dec 2011
The vehicles that feature Scania’s
new two pedal Opticruise gearbox
have been supplied with Keltruck’s
5 year full contract hire package
and will be maintained at Keltruck’s
Burton-on-Trent depot, also within
the Centrum 100 Estate.
When asked why he chose the
specific model of truck, Steve
commented that his decision
was influenced by 3 factors,
“reliability, economic efficiency and
driver comfort.”
Steve continued, “We have a very
good working relationship with
Keltruck on all levels. Our respective
Keltruck branch is Burton-on-Trent
where the staff are very helpful and
understand the pressures on us
regarding downtime and vehicle
availability. Keltruck Burton is very
close to our premises so the service
they provide is like having our own
garage on site.”
www.keltruck.com/newsales
[email protected]
West Coast Haulage
Triumph for Keltruck
West Coast Haulage of Dyffryn
Business Park, Caerphilly, chose
Keltruck to supply ten ‘11’ reg
vehicles to their fleet.
The deal was made between Simon
Rogers, Keltruck Account Manager,
and Pat Sexton and Don Donovan,
Managing Director of West Coast
Haulage.
The vehicles delivered
were P405CB8x4MNZ
and were purchased as
new additions to West
Coast’s 40+ Scania
dominated fleet.
When asked why he
had chosen this
specific model, Pat
commented: “This
particular configuration
was chosen because,
after fourteen years in
the business, they have
proved to be the best
for our work.”
Pat continued: “We were also
looking to expand our fleet and keep
up with Euro 5.”
This purchase is particularly special
as it was the first South Wales
purchase following Keltruck’s
acquisition of Silurian Scania.
www.keltruck.com/newsales
[email protected]
20 years with Pro-Clean
Industrial Services
Pro-Clean Industrial Services Ltd of Great Western Street, Wednesbury
chose Keltruck to supply two new vehicles to add to their all Scania fleet.
The deal was made between Gary Hughes, Keltruck Account Manager, and
David Spittle, Managing Director of Pro-Clean.
The vehicles supplied were a P285DB6x2MNAS and a R445LA6x2MNAH
along with their “PRO” registration plates.
The P285DB6x2MNAS vehicle was remounted from their very first Scania
that they bought from Keltruck 20 years ago onto the new chassis.
The vehicles have been supplied with Keltruck’s 3 year full Repair & Maintenance
contract and will be maintained at Keltruck’s West Bromwich branch.
David commented: “We have always bought Scania as they are an excellent
and reliable product”.
In February 2012, Pro-Clean will have been a loyal customer of Keltruck’s
for 20 years as well as celebrating their 20th anniversary in business.
www.keltruck.com/newsales
[email protected]
Trailer services
at Keltruck
Keltruck maintains in excess of 3,000 trailers and has
access to 16,000 trailer parts. From flatbeds to movingfloor double decks; from drawbar eco-fridges to
specialised load carriers – no matter what type of trailer
you operate, we are equipped to service and repair it.
Our extensive parts stock-holding covers all makes,
ensuring parts availability is high and downtime is
minimised.
We are agents for all major tail-lifts and moving-deck
manufacturers at our specialist division facilities at
Willenhall, Nottingham, Sutton-in-Ashfield and Burton-onTrent. We also repair and refurbish curtain side trailers and
bodies and are agents for Cartwright, Mobile and Whiting
doors. All Keltruck branches have access to the latest
ABS/ EBS diagnostic equipment.
In addition, Keltruck covers all aspects of tanker
maintenance including mandatory vapour tightness and
ADR leak proof testing for petroleum tankers. In
cooperation with our Competent Authority Partners, we can
also provide a Written Scheme of Examination in line with
specific customer requirements.
Flexible and competitive servicing programmes
We offer a bespoke range of servicing and repair &
maintenance support programmes which are individually
tailored to meet your every need. These include major
accident repairs and re-paints on all makes of trailers.
In addition, our centrally managed contracts e-service
provides a full open-book management reporting service,
assuring you of best-value at all times.
Experience
The results are excellent MOT pass rates. Keltruck’s
expert technicians and state-of-the-art modern equipment
assures the best possible attention for MOT preparation.
Trailer servicing is nothing new to the Scania network –
we have been providing a full trailer maintenance service
to a number of Britain’s leading transport operators for
many years, including leading supermarket retailers,
express parcel delivery companies and home-delivery
service providers.
www.keltruck.com/specialistdivision
[email protected]
www.keltruck.com
15
scania Fixed Price Repairs
promotions
The price we quote is the price you pay
Prepare for the introduction of
the London Low Emissions Zone
with Keltruck
On the 3rd January 2012 legislation
will come in to force which demands
all trucks over 3.5-tonnes and buses/
coaches over 5-tonnes comply with
the Euro 4 Particulate Matter (PM)
standard. Failure to comply with this
legislation will see a daily charge set
at £200 per day and a penalty charge
at £1,000.
Many operators are upgrading their
vehicle(s) with newer Euro 4 / 5
models, but this may not be an
option for some. Thankfully, Keltruck
are offering a solution to enable
compliance with this new legislation.
Upgrade your current vehicle with a
particulate filter from Keltruck to
Keltruck offers the full range of Scania
Fixed Price Repairs to provide you with
cost-effective and convenient solutions
for the majority of common workshop
repair jobs. With a Fixed Price Repair
from Keltruck, you pay one simple,
competitive price which includes any
replacement parts that may be
required (and here only Scania’s own
parts or service exchange units are
used) plus any consumables, such as
oil or coolant. Our prices are also more
competitive than ever – and do
remember our Fixed Price Repairs are
not just for the current Scania P, G and
R-Series; 3 and 4 series Scania trucks,
buses and coaches are all covered
under the programme too.
favourites
reduce emissions to meet
Euro 4 levels.
A particulate filter is a
device designed to remove
diesel particulate matter or
soot from the exhaust gas
of a diesel engine. These
filters can usually remove
85% or more of the
particulate matter.
Keltruck have four
designated fitment centres
across the Midlands and
Wales. These LEZ
accredited branches are
located in Burton-on-Trent, West
Bromwich, Cardiff and Worksop.
www.keltruck.com/lez
[email protected]
Standard Service (small)
Price
4 series onwards
Fixedir from
Repa 3.21
£19
329.00
customer saving £
Lighting (rear lamp unit)
Price
PGR Truck
Fixedir from
a
R ep
£79
7.95
customer saving £
battery replacement
Price
Fixedir from
140 AH, 180 AH, 225 AH
a
p
Re
£289
customer saving from £
51.00
Brand New Scania 560
LT Satellite Navigation
The GPS that has been adjusted to
meet the requirements of all Scania
truck drivers which comes complete
with a 5" touch screen, built in
Bluetooth wireless technology with
a loud speaker adapted for the cab
environment and fully loaded to find
your closest Keltruck branch
wherever you are whenever you
need us.
Specifically designed for the trucking
industry and supports commercial
HGV Class 1, 2, 3 (European
category C1, C1+E, C and C+E).
The navigator also provides
specialised routing to support
truck-related restrictions –
customizable by height, weight,
width and hazardous materials.
159.00
customer saving £
Wiper blades change
Price
Fixedir from
4 series onwards
a
p
Re
£29
13.00
customer saving £
Clutch change
4 series onwards
Price
Fixedir from
a
p
Re
.54
£385
1,019.00
customer saving £
No one knows your vehicle better
than we do. And no one can trace
faults or access parts as quickly as
we can. That’s why it makes sense
to turn to Scania for all your repairs.
• Lane assist with Photo Real
junction view (others have this but
not as many as Garmin).
• You can use the unit as a screen
for your rear view camera. (I am
looking in to if/how we can use
the Garmin GPS with our
solutions for those cameras).
Our highly trained technicians have the
benefits of the most up-to-date
technical information, our computerised
fault tracing system, Scania Diagnos, all
the right tools for every possible job
• Specific point of interest for trucks
with their phone numbers,
www.keltruck.com/satnav
[email protected]
For more information, please visit keltruck.com/fixedpricerepairs
• Maps available (if you choose the
package or buy the lifetime map)
for download on the internet
(many brands only offer an SD
card with the new maps that is
easy to lose).
kelnews dec 2011
• Trip computer records mileage, max
speed, total time and much more.
Brakes pad change
Price
4 series onwards
Fixedir from
Repa .36
£55
• Garmin is the only supplier (apart
from Truckmate) that have
developed a specific GPS for
trucks. Other brands use a product
they already have in the portfolio
developed for the personal car
industry and just add the truck
software in it as a layer.
Benefits:
• Scania network included in the maps
16
truckstops for example. Other
brands don´t have this as
developed as Garmin. And if the
other brands are using Teleatlas
as the map supplier, they don´t
have it at all.
and ready access to our vast parts
inventory. And in the event that parts
have to be ordered, they can be
delivered within 24 hours at most –
wherever you are in the world – and
usually much, much quicker.
For more information
please contact:
Paul Loach
M: 07824 569 177
Email: [email protected]
or
What’s more, we offer most of
our repairs at a fixed price for
extra peace of mind and ease
of administration.
Nigel Bennett
M: 07824 569 178
Email: [email protected]
www.keltruck.com
17
find
bid
buy
new
auction
website
approved
MOT
testing
specialist
services
repairs • Lift commissions • servicing • Fabricating
and welding • Wet kits and PTOs • Walking Floors
YOU
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or all your
F
re-conditioned
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C
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IN
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IN
KELTRUCK LTD
2
Tel: +44 (0)121 525 7000
Email: [email protected]
0
keltruck.com/auctions
12
available at
cardiff • west bromwich •
burton on trent • worksop
KELTRUCK LTD
Specialist Equipment
& Tail Lift Services
keltruck.com/mot
STOCK
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keltruck.com/specialistdivision
BEAUTY
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For a no obligation
quote get in touch.
ACCIDENT REPAIR,
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DECALs AND
REFURBISHMENT.
Tel: +44 (0)1902 366 446
Fax: +44 (0)1902 631 986
bus and coach
services
refurbishment • re-trimming • maintenance • Gearbox
• MOT • Repainting • Accident repair • 24/365 roadside
assistance and recovery • Air Conditioning refurb
NOW OPEN
IN West Bromwich,
Burton-on-trent, nottingham & cardiff
Tel: 0115 985 2432 or 07799 471 001
SCANIA
RECYCLED
PARTS
SAVE UP
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NEW • USED • RECONDITIONED
ENGINES • GEARBOXES •
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With accident repair centres
located at West Bromwich &
Newark manned by fully trained
specialist staff, Keltruck can meet
all your truck, bus and coach
repair needs, large and small.
Open 6 days a week
+44 (0)121 524 1825
[email protected]
(Sundays by appointment)
We guarantee an efficient cost
effective service using the highest
quality products and equipment,
ensuring less downtime for you.
Reconditioned parts
available.
For more information
contact:
KELTRUCK LTD
keltruck.com/usedtrucks
keltruck.com/bodyshop
Tel: +44 (0)121 525 7000
+44 (0)1636 700 203
Email:[email protected]
Ross Hill
Business Development
Manager
keltruck.com/busandcoach
Mob: 07717 717 598
Email: [email protected]
Over 5,000 used
and reconditioned
parts lines.
All our parts are
backed by warranty.
Nationwide delivery available.
KELTRUCK LTD
Mob: +44 (0)7711 638 820
Tel:
+44 (0)121 524 1875
Fax:
+44 (0)121 524 1858
Email: [email protected]
www.keltruck.com/usedparts
OPEN WEEKDAYS 08:00–18:00
SATURDAY 08:00–13:00
Late Scania salvage required,
contact Paul Turner (+44) 07799 346 121
Our Locations
Head Office & Sales
West Bromwich
Kenrick Way, West Bromwich B71 4JW
T: +44 (0)121 525 7000
F: +44 (0)121 524 1855
E: [email protected]
www.keltruck.com
Burton on Trent
Cross Hands
3rd Avenue, Centrum 100,
Burton-on-Trent DE14 2WD
T: +44 (0)1283 510 011
F: +44 (0)1283 510 101
Cross Hands Business Park,
Cross Hands, Llanelli
SA14 6RB
T: +44 (0)1269 844 855 \
F: +44 (0)1269 831 413
Caldicot
Unit 55, Symonds Cliffe Way,
Severn Bridge Industrial Estate,
Caldicot NP26 5PT
T: +44 (0)1291 431 715
F: +44 (0)1291 431 752
Droitwich
Nottingham
Tamworth
Unit 28c, North Bank,
Berry Hill Ind. Estate,
Droitwich WR9 9AU
T: +44 (0)1905 777 060
F: +44 (0)1905 777 069
Rennie Hogg Road,
Riverside Industrial Estate,
Nottingham NG2 1RX
T: +44 (0)115 986 5121
F: +44 (0)115 986 1594
Watling Street, Dordon,
Tamworth B78 1TS
Groby
Sutton-in-Ashfield
Midland Distribution Centre,
Markfield Road, Groby
LE6 0FS
T: +44 (0)1530 243 133
F: +44 (0)1530 243 144
Unit 2, Fullwood Road South,
Sutton-in Ashfield NG17 2JZ
T: +44 (0)1623 559 559
F: +44 (0)1623 559 439
Cardiff
Penarth Road,
Cardiff CF11 8UT
T: +44 (0)2920 224 671
F: +44 (0)2920 237 232
Cheltenham
Golden Valley, Gloucester Road,
Cheltenham GL51 0TT
T: +44 (0)1242 252 140
F: +44 (0)1242 257 345
Coventry
7a & 7b Paragon Way,
Zone 4a Bayton Road Ind. Estate,
Exhall, Coventry CV7 9QS
T: +44 (0)2476 644 664
F: +44 (0)2476 644 668
Rugby
Lutterworth
Bilton Way, Lutterworth
LE17 4JA
T: +44 (0)1455 550 740
F: +44 (0)1455 550 730
Unit 8, Glebe Farm Road,
Glebe Farm Industrial Estate,
Rugby CV21 1GQ
T: +44 (0)1788 571 959
F: +44 (0)1788 571 960
Newark
Ross on Wye
Brunel Drive,
Newark Ind Estate,
Newark NG24 2EG
T: +44 (0)1636 700 203
F: +44 (0)1636 700 204
Goodrich, Ross-on-Wye
HR9 6EG
T: +44 (0)1600 891 257
F: +44 (0)1600 891 251
T: +44 (0)1827 330 100
F: +44 (0)1827 330 039
Willenhall
Vinculum Way,
(off Armstrong Way),
Willenhall, West Midlands
WV13 2RG
T: +44 (0)1902 637 777
F: +44 (0)1902 637 298
Worksop
Old Manton Colliery,
Retford Road,
Worksop S80 2RZ
T: +44 (0)1909 500 595
F: +44 (0)1909 500 540
www.keltruck.com