here - Tamilnadu Co-operative Milk Producers` Federation Ltd
Transcription
here - Tamilnadu Co-operative Milk Producers` Federation Ltd
As-is Study Report Integrated Dairy Management System (IDMS Project) For Aavin December 2014 Introduction Privileged and Confidential Table of Contents 1. Introduction 7 1.1. Executive Summary 7 1.2. About the As-is Document 8 1.2.1. Purpose of the Document 8 1.2.2. Our Approach 9 1.3. Stakeholders and Organization Structure 10 1.3.1. Stakeholders at TCMPF for IDMS solution 10 1.3.2. Organization Structure 12 2. As-is process study 13 2.1. Structure of As-is process document 13 2.2. List of Functions and processes 13 3. Assessment of business processes 15 3.1. Finance 15 3.1.1. Preparation of Budget 15 3.1.2. Allocation of Funds 19 3.1.3. Payments to suppliers 22 3.1.4. Taxation 42 3.1.5. Managing EPF, Gratuity, Super Annuation fund Trusts 49 3.1.6. Payroll, advances and Final settlement 52 3.1.7. Maintenance of Accounts 56 3.1.8. Bank Reconciliation 61 3.1.9. Employee Pension Scheme 64 3.1.10. Costing 66 3.1.11. Banking Operations 70 3.2. Purchase 72 3.2.1. Purchase 72 3.2.2. Asset Maintenance 78 3.3. Quality 80 3.3.1. Quality check of raw materials (raw milk, butter, SMP, products, other materials) 80 3.3.2. Quality check of raw materials for production of cattle feed 83 3.4. Transport 3.4.1. Purchase of spares, tyres, plates, batteries, tools etc. This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 87 87 3 Introduction Privileged and Confidential 3.4.2. Fleet Management 3.5. Marketing 3.5.1. Sales Management 3.5.2. Pricing 3.5.3. Customer Complaints / Grievance Management 3.6. Production 89 96 99 108 111 113 3.6.1. Manage Production (Metro Dairies) 113 3.6.2. Manage Production (Feeder Balancing Dairies) 117 3.6.3. Manage Production (Product Dairy) 124 3.7. Personnel & Administration 129 3.7.1. Managing Employee Recruitment, Performance & Retirement 129 3.7.2. Leave Sanction 132 3.7.3. Managing employee loans, permissions, awards & punishments 135 3.7.4. Administration 137 3.7.5. Vehicle Monitoring 139 3.7.6. Vigilance & Industrial Relations 140 3.8. Planning 3.8.1. Manage conversion of butter and SMP 3.9. Projects & Engineering 141 141 143 3.9.1. Managing loans/advances/grants/subsidies 143 3.9.2. Managing funds for Capital Investments/Schemes 145 3.9.3. Breakdown Maintenance 150 3.9.4. Planned Maintenance 155 4. Assessment of existing IT applications and infrastructure 160 4.1. Existing applications 160 4.1.1. Pay Bill 160 4.1.2. Finance Processing Software 162 4.1.3. Milk Bill 163 4.1.4. Weighbridge system (at Sholinganallur Dairy) 166 4.1.5. Production planning software – Sholinganallur Dairy 168 4.1.6. Products Dairy – Dispatch and Invoice 171 4.2. Existing IT infrastructure across the locations 173 4.2.1. Existing Hardware 173 4.2.2. Existing Software/Applications 173 4.2.3. Existing Network Infrastructure 174 This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 4 Introduction Privileged and Confidential 5. Key Observations and Issues 175 5.1. Assessment of three key elements of an organization 175 5.2. Gap Analysis 176 6. Annexures 180 6.1. Sholinganallur Dairy reports 180 This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 5 Introduction Privileged and Confidential Document Control Document Title : As-is Study Report Document Status : Report submitted for approval Abstract : This report attempts to comprehensively capture the current business processes at TCMPF. Document Publication History Date Author(s) Version 20 Oct 2014 22 Oct 2014 Guru Krishna Chandar Guru Krishna Chandar Guru Krishna Chandar 1.0 1.1 28 Nov 2014 1.2 Remarks Updated after validation session held on 17 Oct 2014 Updated after validation session held on 21 Oct 2014 Updated upon receipt of infrastructure details on 30 Nov 2014 Reviewers Date Reviewer 25 Oct 2014 1 Dec 2014 Sridhar Ramananthan Sridhar Ramananthan Remarks Distribution Version Name Final Managing Director, Joint Managing Director Location TCMPF, Chennai NOTE to Holders: If you receive an electronic copy of this document and you print it out, you should write your name on the front cover (for document control purpose). If you receive a hard copy of this document, please, write your name on the front cover (for document control purposes). This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 6 Introduction Privileged and Confidential 1. Introduction 1.1. Executive Summary The Tamil Nadu Milk Producers’ Federation (TCMPF) has embarked upon an initiative realizing the need to enable the Department with suitable IT infrastructure and information systems for Aavin as an organization. The primary objective of the Department in Tamil Nadu is to design, develop & implement an application software solution for effective monitoring & Dairy Management at Aavin. In order to achieve this objective as a first step, TCMPF prepared a Detailed Project Report that covers the current status, IT requirements, technology framework etc. The concept of Integrated Dairy Management System was formulated in the DPR. The same was approved by World Bank and sum of INR 18 crores # was sanctioned for the implementation of IDMS project. Subsequent to approval of the DPR TCMPF had approached Electronics Corporation of Tamil Nadu (ELCOT) for selection of consultant for this Integrated Dairy Management initiative. The key objective of consultant is to hand hold TCMPF in re-engineering the current process & define, design, and rolling out the optimal Technology-Solutions required for meeting their envisioned goals. PwC emerged as the successful bidder for rendering consultancy services and be a part of this critical initiative by TCMPF and LoA (Vide Reference ELCOT/NW/AAVIN/IDMS Project/M-08/80/2014-15 ) was also issued by ELCOT on behalf of TCMPF. The consultant had initiated the assignment with a project kick-off meeting was held on 22nd August 2014 under the chairmanship of The MD at the TCMPF Headquarters at Madhavaram. The focus of the meeting was to introduce the PMU Team from PwC to the various key stakeholders of TCMPF and discuss the key aspects of the IDMS project viz. Scope (geographical, functional and consultancy), timelines, deliverables, etc. This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 7 Introduction Privileged and Confidential 1.2. About the As-is Document 1.2.1. Purpose of the Document With the view to successfully implement Integrated Dairy Management System (IDMS), TCMPF has realized the potential of leveraging IT Systems for their units/unions right from the inception stages. PwC is assisting TCMPF to create a comprehensive IDMS solution for efficient and effective operations and service delivery. The key objective of this assignment is to assist TCMPF in defining and sourcing the right technology solutions required to meet their envisioned goals. The purpose of this document is to record select processes, functions and infrastructure available with the TCMPF through assimilation/ realignment of system studies, interaction with the nominated SMEs and visit to Federation units, Milk unions and other locations. Locations visited as part of the As-Is process study includes the following: TCMPF Head Office, Madhavaram Milk Dairy, Ambattur Milk Dairy, Sholingnallur Product Dairy, Ambattur JMD Office, Ambattur Marketing Unit, Nanadanam Zonal Office, Parlour/FRO/Retail outlet, Milk Cooperative Consumer Society (MCCS), Feeder Balancing Dairy/District Union, Salem Chilling Centre, Namakkal (Salem Union) Milk Society, R. Pudhupatti (Salem Union) Bulk Milk Cooler, R. Pudhupatti (Salem Union) Cattle Feed plant, Erode This As-Is Process document will serve as a Key Input for the next deliverable (To-Be, FRS report) to be prepared subsequently. Some of the key sections elaborated in this report include Organizations and Functions (Including Process Flow diagrams) IT Infrastructure Key Issues and Observations This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 8 Introduction Privileged and Confidential 1.2.2. Our Approach Aavin Parlours 48 Zonal offices 22 Federation Units 16 Feeder Balancing Dairies 8 2800 Societies 4 Scope of IDMS project implementation* Consumer Societies *As per RFP PwC adopted a structured approach to gather and capture appropriate information and ensure that all the aspects of the existing system are analyzed. To ensure integrity of collected data, we used multiple methods for gathering data relevant to the organization, processes and technology present at Aavin. This approach assisted our study by providing multiple channels of information to confirm our findings before their inclusion in the final As-Is report. Following methods were followed: Site Visits PwC team visited TCMPF units including its Head Office, unions and Societies. These visits provided an opportunity to collect data at the facility and component level. It also provided a means for the team to interact with the personnel at various levels for better understanding of the processes carried out by middle and lower management plus catalogue daily field activities carried out by the field staff. Stakeholder discussions Through structured interviews with the stakeholders, critical questions related to the As-Is study of the Dairy processes were addressed. Maximum use was made of the extensive knowledge the stakeholders carry due to their long association with the Indian Dairy Sector. These discussions were further supplemented with telephone and mail communications when and where required and appropriate. The information obtained provided a valuable input to this study. Review of available Documents: The collection of documents/ hard copies in the form of Milk Procurement sheets, challan copies, Ledger sheets, MIS report format, registers etc. from TCMPF units and district unions were carefully studied to identify key elements inside these forms for inclusion in the As-Is Study report. This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 9 Introduction Privileged and Confidential 1.3. Stakeholders and Organization Structure 1.3.1. Stakeholders at TCMPF for IDMS solution 1.3.1.1. Federation The Tamil Nadu Co-operative Milk Producers' Federation (TCMPF) Limited is an apex body of 17 District Cooperative Milk Producers' Unions. The commercial activities of the Department include Milk Procurement, Processing, Chilling, packing and sale of milk and milk products to the consumers. The Federation has four dairy plants in Chennai, two units at Ambattur where one unit with a capacity of 4.00 lakh litres per day for processing of milk and second one for a product manufacturing , third at Madhavaram with a capacity of 2.00 lakh litres per day and the fourth dairy at Sholinganallur with a capacity of 4.00 lakh litres per day. Note: A fifth dairy is commissioned atr Thiruvannaamalai and shall be functional soon. These 4 dairies (federation) collect milk from District Unions. The collected milk is processed and packed in sachets and sent for sale to the consumers in and around Chennai City. The product dairy at Ambattur is engaged in the manufacture of milk products such as Yogurt, ice cream, Khova, Kulab jamoon, Buttermilk, Curd and Mysore pa. Thus, federation covers (10% of the population in Tamil Nadu) around 22 lakhs as milk producers and 25 lakhs as consumers in its fold. This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 10 Introduction Privileged and Confidential 1.3.1.2. Union There are 17 District Cooperative Milk Producers' Unions functioning in the State of Tamil Nadu covering 32 Districts. There are 15 Dairies in District Co-operative Milk Producers' Unions with an installed processing capacity of 19.42 llpd. There are functional 36 Chilling Centres in District Co-operative Milk Producers' Unions with installed chilling capacities of 13.55 llpd. The main business of the Union is dairy operations, which is a herculean task involving huge logistics in procurement of milk, production and supply of liquid milk to the public. The milk distribution is an essential service notified by Government. The Union handles dairy management from milk procurement through to supply of quality milk to the households. Necessary infrastructure facilities are created to handle end-to-end process of dairy management. The Unions at Salem, Erode, Dharmapuri and Madurai have the facility to convert milk into butter and skimmed milk powder (SMP) (in the flush season) that can be reconstituted into milk in the lean season. The list 1.3.1.3. Society A minimum of 7 or more individuals competent to contract under the Tamil Nadu State Co-operative Act, owning milch animals, can form a Primary Dairy Cooperative Society, with one or more villages as its area of operation. The members have to supply milk to the Society which will procure milk on quality basis and will receive milk cost once in 10 days / 15 days from the Unions for redistribution to the members. Milch animals are provided with free veterinary health cover, artificial insemination and the supply of balanced cattle feed. Inductions of Milk Producers on modern animal husbandry practices are aimed at by upgrading the milch animals and thereby improving their productivity in the long run for the benefit of the members. The members of the milk producers’ cooperatives are also provided services like credit for procuring milch animals, insurance for the animals, group health insurance for the family members of the milk producers etc. 1.3.1.4. Member Anybody who owns one or more Milch Animal and have marketable surplus milk can become a member of the Society. She/he should live within the area of operation to which the Society is registered. She/he should pay a sum of Rs.11 towards Share Capital 1.3.1.5. Parlour/ FRO The main objective of retail outlets of Aavin (Parlour/ FRO) is selling milk and various products of Aavin. 1.3.1.6. MCCS/ Agency Milk cooperative consumer societies are units formed by specific societies and function like a zonal office. They are controlled by the respective zonal offices. The MCCS perform activities like card sales, cash sales for milk and also manage sale of products. This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 11 Introduction Privileged and Confidential 1.3.2. Organization Structure Note: Complete List of locations is attached in the annexure This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 12 As-is process study Privileged and Confidential 2. As-is process study 2.1. Structure of As-is process document This document is indented to capture the current state processes of various functions of Aavin. This document will form the basis for developing the IDMS solution. We are sharing this document for your consensus and inputs, if any. This document comprises of: Assessment of business processes: Details out the processes in various departments of Aavin to cover the processes at different stages of Dairy Supply Chain. The current state processes have been captured in the process description and are also represented in the flow chart format as Process Maps for better understanding and clarity. Assessment of existing IT Infrastructure: of TCMPF in terms of hardware, software, network & IT service delivery and to identify the improvement opportunities. 2.2. List of Functions and processes S.No. Sub-Processes Functions Preparation of Budget Allocation of Funds Payments to suppliers Taxation Managing EPF, Gratuity, Super Annuation fund Trusts 1 Finance Payroll, advances and Final settlement Maintenance of Accounts Bank Reconciliation Employee Pension Scheme Costing Banking Operations 2 Purchase 3 Quality 4 Transport Purchase Asset Maintenance Quality check of raw materials (raw milk, butter, SMP, products, other materials) Quality check of raw materials for production of cattle feed Purchase of spares, tyres, plates, batteries, tools etc. Fleet Management Sales Management 5 Marketing Pricing Customer Complaints / Grievance Management 6 Production Manage Production (Metro Dairies) Manage Production (Feeder Balancing Dairies) This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 13 As-is process study Privileged and Confidential Manage Production (Product Dairy) Managing Employee Recruitment, Performance & Retirement Leave Sanction 7 Personnel & Administration Managing employee loans, permissions, awards & punishments Administration Vehicle Monitoring Vigilance & Industrial Relations 8 Planning Manage conversion of butter and SMP Managing loans/advances/grants/subsidies 9 Projects & Engineering Managing funds for Capital Investments/Schemes Breakdown Maintenance Planned Maintenance This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 14 Assessment of business processes Privileged and Confidential 3. Assessment of business processes 3.1. Finance 3.1.1. Preparation of Budget Date 1st September 2014 Interviewee(s) Mr. C Rajadurai (Consultant Finance), Mr. T.K. Baskaran (GM Finance, JMD Unit), Mr. S Venkatraman (DGM Finance, HO), Mr. D. Sridharan ( DGM Finance, Salem Union), Mr. T. Muthukumaran (AGM Finance, HO), Mr. G. Elangovan (AGM Finance, Central dairy)), Mr. K. Anbumani (AGM Finance, Ambattur), Mrs. B. Vanitha (AGM Finance, Marketing) Process Owner(s) Mr. C. Ravi (GM – Finance) Interviewer Mr. Sridhar Ramananthan (PwC), Mr. Guru Krishna Chandar (PwC) Location Madhavaram Head Office Process description FA.01.01 Preparation of Budget Estimates and Revised Budget Estimates The budget preparation is an annual exercise. The overall budget estimates for the subsequent year should be prepared and submitted for approval the Board and General Body. The federation units submit their respective estimates to the Head Office. The finance section of HO consolidates the budget estimates of all units and based on the physical and financial targets the overall Budget Estimate is prepared. Revised Budget Estimate for the current year includes the actuals up to 31 st December and the estimates for the last quarter of the year. The components of the Overall Budget Estimate are as follows: Capital Budget Revenue Budget o Sales o Other receipts o Raw Materials o Expenditure Purchase of products Overheads Staff Compensation Other expenses (interest, depreciation) Cash Budget Budget Estimate of Sources and uses of funds This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 15 Assessment of business processes Privileged and Confidential Income and Expenditure Statement Cash Flow Statement Profitability Statement Cost Statement Revised Budget Estimate FA.01.02 Budgetary Control The units of TCMPF on receipt of the approved budget for the year makes entries in the Budget Control Register keeping separate folios for each item of expenditure. The units make entries in the expenditure proposal for sanction. Budget entry consists of cumulative expenditure till previous approval and current proposal amount and available balance. In cases of proposals requiring sanction over and above the budgetary sanction proposal is sent to Head Office to be sanctioned under Revised Budget Estimate. Key process inputs Estimates of volume and values of revenue and expenditure Estimation of Government schemes/grants Norms for vital expenditures Other receipts estimation Key process outputs Budget Estimate for the subsequent year Revised Budget Estimates for the current Year Key Performance Indicators Profitability statement for each type of milk Cost of each type of milk Schedules of Budget Issues The revised estimates are prepared based on subsidiary books and manually posted in the prescribed budget format Unexplained variations in the comparison of actuals v/s budget due to entry of consolidated figures in the formats Posting budgets from schedules is susceptible to manual errors Account coding variations in the budget with respect to financial books IT Applications currently in use Microsoft Office Google Sheets for collection of data from the units Reports currently in use Annual Budget Reports for each major grouping of Revised Budget Estimates Budget Control Register This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 16 Assessment of business processes Privileged and Confidential Board and General Body Accounts III section Units & Section of Federation Milk Federation HO Dairies Product Dairy Products Division, Marketing Start Milk Division, Marketing Preparation of Budget Estimate Allocation of Sales volume to each dairy for sachet and bulk milk Estimate sales budget for milk for the year Prepare the sales budget for Union products Milk Sales Budget Prepare sales Budget for Federation products Product Sales Budget Product Purchase Budget Product Raw Material Budget Prepare Raw material budget for Federation products Based on the sales volume prepare the raw material budget Milk Raw Material Budget Overheads & Staff compensation budget Receive final document of the Annual Budget is sent for budgetary control purposes Preparation of revised estimates for the current year actual vs budget Estimation overhead expenses and staff cost for the subsequent year. Consolidation of the Budget & Revised Budget estimates based on physical & financial targets Preparation/ Revision of Budget Estimate Components The Overall Budget Estimate including the Revised Budget Estimate sent for approval BUDGET ESTIMATE for the year NO Approval of the Overall Budget Estimate YES This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC END 17 Assessment of business processes Privileged and Confidential Budgetary Control For Revenue Items (No Budgetary control for RM & Staff) Sections of units & HO START Each section prepares proposal in the form of file for Purchases/expenses YES Expense/ Purchase can be postponed? NO END The proposals are revised seeking additional Budget provision Proposal File Respond to clarifications Seek Clarifications Make purchase, issue work orders, submit bills to A/Cs section NO Budgetary Control NO Receive the Proposal file and verify the availability of the Budget Budget Available? YES Make budget entry seal in the file furnishing the information of Budget so-far sanctioned, sanction requested and Balance YES The Proposal file is submitted to Accounts Officer for scrutiny and approval Obtain approval from the Competent Authority The Proposal file is submitted to Accounts Officer for scrutiny and approval Obtain approval from the Competent Authority Proposal Approved? Proposal Approved? TCMPF HO NO Obtain MD’s approval for the additional Budget Provision This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC Recommendations from GM(F) and send to MD for approval Scrutinize proposal and with recommendations sent to GM (F) Proposal is given to the concerned functional head of HO 18 Assessment of business processes Privileged and Confidential 3.1.2. Allocation of Funds Date 1st September 2014 Interviewee(s) Mr. C Rajadurai (Consultant Finance), Mr. T.K. Baskaran (GM Finance, JMD Unit), Mr. S Venkatraman (DGM Finance, HO), Mr. D. Sridharan ( DGM Finance, Salem Union), Mr. T. Muthukumaran (AGM Finance, HO), Mr. G. Elangovan (AGM Finance, Central dairy)), Mr. K. Anbumani (AGM Finance, Ambattur), Mrs. B. Vanitha (AGM Finance, Marketing) Process Owner(s) Mr. C. Ravi (GM – Finance) Interviewer Mr. Sridhar Ramananthan (PwC), Mr. Guru Krishna Chandar (PwC) Location Madhavaram Head Office Process description FA.02.01 Allocation of Funds for Operational expenditure of federation units The Unit heads of all the federation units shall submit a monthly Funds Forecast Statement (weekly breakup). The requirement of funds for the month under each classification will include all the details relating the working capital requirements of the respective units. In addition, the units shall also submit a Cash flow Statement for the previous month. Finance team at the Head Office consolidates the statements from each unit and reviews the Expenditures incurred in the previous month and the forecast given for the current month to analyze the increase/decrease of expenditure against the particular account head and shall seek clarifications for the same. The Heads of each Unit are also responsible to have regular checks and controls over the approvals of critical expenditures before submitting to the Head office. In addition to the review, the finance section prepares a Fund Allocation statement for the previous week and prepares a note for approval to the GM Finance at HO. On receipt of approval from the GM (F). The fund transfer statement for each unit is sent to the bank for electronic transfer of funds. Although, the funds forecast are submitted for one month, the transfers of funds are made on a weekly basis. In case the units requiring additional funds, a separate approval process is followed for this adequate reasons needs to be given by the respective unit heads. In respect of expenditure under capital items, complete details regarding the following should be furnished Sanction for incurring the expenditure Date of placement of orders for supply Date of completion of supply Date of receipt of invoice Date of payment to be made The estimate for such expenditure should be given carefully and included in the statement only when payment is to be definitely made in the month for which the funds forecast is given. Expenditures This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 19 Assessment of business processes Privileged and Confidential incurred with respect to film, packing material etc. should be closely monitored and the stocks for the same shall not exceed 3 months in order to avoid locking up of funds, loss due to spoilage, damages, etc. Key process inputs Funds Forecast Statement Cash Flow Statement Funds Allocation Statement Inventory Statement (film, packing materials, etc.) – for the units Key process outputs Funds Transfer Statement Update of Books of Accounts Key Performance Indicators Availability of funds Issues Lack of integration of the budget with the fund allocation IT Applications currently in use Tally(Bank-wise cash balance statement) MS-Excel Reports currently in use Tally Reports for generating Funds Availability Statement This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 20 Assessment of business processes Privileged and Confidential Consolidation of fund allocation requests from all units Receipt of funds from HO and recording a/c entry in books of accounts Send the request for allocation of funds for the month Validation of the Funds forecast statement with the previous month allocations & requests Preparation of Funds Availability statement Funds Allotment Statement This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC Approval for Drawal of Cheques Get voucher and make necessary entries in books of Accounts YES Prepare voucher for payments END START Preparation of Funds Forecast Statement, Cash Flow statement Accounts II Section, HO Accounts I section, HO Units of TCMPF Allocation of Funds Arrange for Electronic Transfer of funds to respective units on a weekly basis Periodical reconciliation of IUT with units 21 Assessment of business processes Privileged and Confidential 3.1.3. Payments to suppliers Date 2nd September 2014 Interviewee(s) Mr. C Rajadurai (Consultant Finance), Mr. T.K. Baskaran (GM Finance, JMD Unit), Mr. S Venkatraman (DGM Finance, HO), Mr. D. Sridharan ( DGM Finance, Salem Union), Mr. T. Muthukumaran (AGM Finance, HO), Mr. G. Elangovan (AGM Finance, Central dairy)), Mr. K. Anbumani (AGM Finance, Ambattur), Mrs. B. Vanitha (AGM Finance, Marketing) Process Owner(s) Mr. C. Ravi (GM – Finance) Interviewer Mr. Sridhar Ramananthan (PwC), Mr. Guru Krishna Chandar (PwC) Location Madhavaram Head Office Process description FA.03.01 Milk Bill settlement at the Federation The BMCs/ CCs/Union dairies send Tanker Dispatch Note to the Federation dairies along with the milk tanker. The Federation Dairies on receipt of the milk, prepares Daily Milk Receipt Statement showing the quantity, quality (MBR reading, temp., fat, SNF) received, tanker no., invoice no., etc. It sends DMR to the respective accounts wing weekly in the form of soft copy & hard copy. Accounts wing of the Dairies shall validate the hard copy with the soft copy. Using this DMR, Milk Bill is prepared (based on the acknowledged quantity & quality) which contains uniondairy/CC/BMC wise consolidated milk bill statement and is forwarded to the JMD office. Accounts wing of the JMD office consolidates the Milk Bill statements received from the three dairies and prepares a consolidated payment advice and it is recorded in the Milk Bill Payment Advice control Register and sends to the Madhavaram Head office for making payments to the milk supplying District Unions. At the Head Office, a voucher for drawal of Cheques is prepared and after approval from the competent authority it is sent to the Accounts I section for making electronic payments to the respective unions. At the time of payment voucher no. is assigned and sent to Accounts II section for the data entry into the books of accounts. A Milk Bill Payment register maintained by Accounts VI section with columns set apart for recording the quantity of milk supplied by each entity (District Union) and the amount paid with details of payment, subject to recoveries are recorded. Whenever the Price of milk / overheads is revised supplementary bills are prepared and the same process of the milk bills payment mentioned above is followed. Milk Bill includes three components: a. Milk purchase Cost This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 22 Assessment of business processes Privileged and Confidential b. Overhead charges c. Transport charges for union-owned tankers Note: For payment to private milk tankers separate process is followed FA.03.02 Milk Bill settlement by District Unions The Unions procures milk at three collection points (Dairies/CC/BMC) from the societies/Self Help Groups (SHG) in milk cans through union hired lorries/vans operating as per Time & Distance schedule in fixed routes. The union supplies the milk to the Federation dairies as per the Milk Movement Plan received from the Planning section of Madhavaram Head office. The Federation dairies on receipt of the milk will send an acknowledgement to the Unions. The union is being paid only for the milk acknowledged by the federation dairies through the Milk Bill. The unions will also make payment to the societies only based on the Daily Milk Receipt (DMR) statement received from the CC/BMC. The Accounts section at the union prepares the milk bill for payment and after obtaining approval from the competent authority it is sent to the bill passing section for preparing a fund transfer to the respective banks for making necessary payments to the societies/other suppliers. FA.03.03 Milk Bill Payment at society The farmers/pouring members supplies milk to the societies and a manually prepared receipt for the same is given by the society. The member wise details of the milk procured are recorded in the society’s Milk Procurement Register. The payment is made once in a week/10 days to the farmers. Based on the entries made in the Milk Purchase note of the pouring member and in the Milk Procurement Register and the due payment is made after deducting certain recoveries as per the Adjustment Book. The acknowledgement for receipt of payment is obtained in the Procurement Register. Key process inputs Milk bills from Federation Dairies Consolidated Payment Advice from JMD office Conducting of COB test and recording the result Conducting MBR test and recording the result Electronic weighment for receipt of milk from societies/members Electronic testing of milk for Fat & SNF contents Recording the temperature and LR of milk on arrival Milk Bill from unions DMR from Dairies/CC/BMC This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 23 Assessment of business processes Privileged and Confidential Milk Procurement Register Key process outputs Electronic Payments to District Unions Electronic Payments to Societies Payments to farmers Key Performance Indicators Turnaround Time for payment to suppliers Fat and SNF content Other quality parameters (COB, MBR, temperature) Issues Maintenance of data in multiple registers in different formats IT Applications currently in use Microsoft Office Computerized Milk Bill Programme (Foxpro) Reports currently in use Milk Bill Payment advice ) from Federation Dairies Payment advice at unions Milk Bill Payment Register at union/federation Daily Milk Receipt register at dairy/CC/BMC Milk Procurement Register Farmer’s Pass Book Day Book Farmer’s Payment Acquaintance Register Debit Notes This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 24 Assessment of business processes Privileged and Confidential Milk Procurement (MP) START Farmer/Pouring Member SOCIETY LEVEL Reject the milk Bring the milk in own vessels. The milk can be either cow or buffalo milk END NO Society Check the milk for any unusual color, odour Is the milk good? YES Take sample of the milk and send for testing Pour the milk for measurement Transport milk to the CC/BMC/Unions along with the invoice Prepare invoice for the no. of cans to be supplied The Fat content is ascertained through milk o tester Pour the milk in the collection can (40 ltrs) Ascertain the temp. & Lactometer reading and determine the SNF content Make entry of milk procured details in the day book Farmer Pass Book Milk Procurement Register MP.1 This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 25 Assessment of business processes Privileged and Confidential Milk Procurement (MP) START MP.1 Arrive at the societies to collect the milk cans as per pre-defined route & time Handover the DMR for the previous shift from CC/BMC/union to soceity Automatically capturing the weight of each society’s milk CC/BMC Take samples of each society milk and sent to the lab for testing record the no. of cans supplied by each society in the Route Schedule Load the milk cans into the truck Pouring the milk from cans(societywise) into the weigh bowl Release the milk from the weigh bowl to be sent to silos after chilling for storage Unloading the cans from the truck on the dock Lab Testing of samples Ensure the milk cans are transported to the Collection points Physical verification of number of cans The truck arrives at the gate and the time of arrival is noted down The Fat content are automatically transferred to the system Ascertain the temp. & Lactometer reading and input in the system The Daily Milk Record sheet is printed from the system and a copy is sent to the societies Based on the inputs the SNF content is determined Daily Milk Record The quality of the milk in the tanker is tested Day Book The details of the consignment is recorded in the day book The chilled milk is loaded in the tanker for transport to union/fed dairy Dispatch note is prepared in triplicate and given to the driver along with the milk to be supplied MP.2 Dispatch Note Dispatch of Raw chilled milk to the union/federation dairy END Transporter Collection Points(Chilling Centers/Bulk Milk Coolers/Unions) Gate Pass This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 26 Assessment of business processes Privileged and Confidential Payment to suppliers of milk Unions Send milk as per indent received from Planning section (HO) Pa Receive Payment through electronic fund transfer END START Payments to Unions JMD Office, Ambattur Federation Dairies Make necessary entries in Books of A/Cs Receive Milk after weighment & Lab testing Preparation of weekly milk bill statement of both ambattur dairies Prepare Milk receipt acknowledgement and send it along with the empty tanker Consolidate all the milk bills from four federation dairies Preparation of weekly computerized Milk Bill Statement Preparation of Computerized Payment Advice (Union-wise) This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC Reconciliation of Inter Unit Accounts Periodically Make necessary entries in Books of A/Cs Send the Payment Advice along with bill copies to the Head office FA.1 Make necessary entries in Books of A/Cs R Accept Debit Notes Reconciliation of Inter Unit Accounts Periodically U R 27 Assessment of business processes Privileged and Confidential Payments to suppliers of milk Unions to Societies & Societies to Farmers Receive invoice from Societies along with the raw milk dispatched Automatic capture of the quantity supplied by each society Unions START MP.2 After Testing record the details of each society milk in the system Generate Daily Milk Receipt from the system and send Milk Bill to the societies Forward the DMR to the Milk Bill Preparation section Send Fund Transfer Statement (Society wise) to the bank to make necessary payments Send current shift milk receipt details to societies in the succeeding shift Prepare Voucher for payment subject to recoveries and obtain approval Drawal of cheques as per sanction and arrange for electronic fund transfer Make entries in Books of A/Cs Record details of milk received in the Farmer’s Pass Book Record the procurement details in Milk Procurement Register Prepare Consolidated Payment sheet Make Payment as per the Milk Procurement Register Receive payment through Electronic fund transfer Make Entries in the Day Book END Societies Receive the Milk Bill & Milk receipt details shiftwise Farmers Acquaintance Register Supply milk to the societies Signs on the Register to acknowledge the details of milk supplied Receive the Consolidated Payment Sheet This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC Produce the Payment Sheet at the time of receiving the payment Sign on the Acquaintance Register to acknowledge the receipt of payment 28 Assessment of business processes Privileged and Confidential Date 2nd September 2014 Interviewee(s) Mr. C Rajadurai (Consultant Finance), Mr. T.K. Baskaran (GM Finance, JMD Unit), Mr. S Venkatraman (DGM Finance, HO), Mr. D. Sridharan ( DGM Finance, Salem Union), Mr. T. Muthukumaran (AGM Finance, HO), Mr. G. Elangovan (AGM Finance, Central dairy)), Mr. K. Anbumani (AGM Finance, Ambattur), Mrs. B. Vanitha (AGM Finance, Marketing) Process Owner(s) Mr. C. Ravi (GM – Finance) Interviewer Mr. Sridhar Ramananthan (PwC), Mr. Guru Krishna Chandar (PwC) Location Madhavaram Head Office Process description FA.03.04 Payments for purchase of products The District unions supplies products to the federation dairies for which an invoice is prepared and sent along with the consignment to the general stores at Ambattur. Necessary entries are made in the stores ledger and the General store prepares a GRN based on the Quality checked note (wherever applicable) received from the quality control section. The GRN and the original invoice are sent to the marketing unit. The Marketing unit prepares bank voucher, payment advice and obtains approval from GM (Marketing). Based on the approval the documents are sent to Accounts VI section of the HO for making payment. Accounts VI section, makes entry in the register maintained for this purpose, prepares the pass order to obtain approval from GM (Finance) and the pass order approval is sent to the Accounts I section to arrange for electronic payment to the respective unions. Accounts I section, HO sends the voucher with cheque drawn details to the marketing unit for accounting purpose. Marketing unit and union makes necessary accounting entries in their respective books of accounts. The District Unions for their requirements of products for re-sale purchase from other unions and make payments based on certified invoice and GRN FA.03.05 Payments for purchase of Butter, SMP from District Unions In order to carry out the reconstitution process for milk production it is required to procure butter, SMP from the unions. The QC wing of Ambattur raises purchase indent for this purpose. The planning section based on the indent checks for stock availability and either issues purchase order to the unions or redirect the indent to marketing unit to purchase from other state federations. On receipt of goods at the stores of federation dairies the GRN is prepared on obtaining inspection report and send the GRN, Inspection Report and invoice to Purchase section, JMD office to get sanction order from JMD. The consignment documents along with the Sanction order is sent to accounts section, JMD office for making payment to the unions through HO. The District unions for their requirements of Butter, SMP for reconstitution, in case of non- This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 29 Assessment of business processes Privileged and Confidential availability at their own source, purchase from other unions through federation and make payment based on certified invoice and GRN. FA.03.06 Payments for purchase of Butter, SMP from other sources TCMPF, for the requirement of Butter, SMP for re-constitution in federation dairies and union dairies, in case of non-availability of the same in district unions, purchase such requirement for from other state federation/co-operatives by making advance payment. For the supply to the unions federation makes recoveries from the unions concerned. The advances paid to other state federation/co-operatives are being adjusted based on the certified invoice and GRN or refund received. Key process inputs Supply orders Invoice GRN Quality Report Bank Voucher Key process outputs Payment to unions (suppliers) Key Performance Indicators NA Issues NA IT Applications currently in use Microsoft Office Financial Accounts Programme Foxpro based programme for supply and collection of products Reports currently in use Stores Ledger Invoice by Marketing unit at district union Product bill settlement register (JMD unit) Voucher with Payment Advice Metro products payment register (HO) Day Book General Ledger Sales Day book at union Sundry Debtors This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 30 Assessment of business processes Privileged and Confidential Purchase of Products START Sends Supply orders to the District unions for supply of products Accounts VI Section HO Accounts I Section HO Prepares invoice for the products supplied to the Ambattur office Receipt of Payment through RTGS Preparation of Bank voucher and Payment Advice Receives the GRN and invoice Prepares Journal Voucher for accounting the purchase of products into books of accounts Approval from GM (mktg) END Dispatch of products through vehicle owned/hired by the unions General Stores, Ambattur Marketing Unit District Unions Federation YES Send the Payment Advice and Bank voucher to HO Get the Bank voucher and make entries in Books of A/Cs Receives the products and makes necessary entries in the stores ledger and issues GRN Obtain pass order in Bank voucher after recording in Payment Register Based on pass order arrange for electronic payments to unions Make the payments to unions through electronic transfer Send the paid bank voucher to Marketing unit This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 31 Assessment of business processes Privileged and Confidential Purchase of Products Marketing wing START Dispatch of products through vehicle owned/hired by the unions Prepares invoice for the products supplied Sends Supply orders to the District unions for supply of products Receives the products with invoice Prepare payment advice with certified invoice and send to Accounts section This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC Pa.1 Receipt of Payment through RTGS/ cheque END District Unions Unions Distribute the products in the marketing channels FA.3 32 Assessment of business processes Privileged and Confidential Payments HEAD OFFICE Accounts II Section Accounts I Section Accounts VI Section FA.1 Prepare Bank Voucher for drawal of cheques FA.2 Pass Order Approval from GM Finance? YES Send Debit notes to units U Record details in Payment Register Scrutinize the payment proposal Mark the funds based on appropriate scheme or turnkey projects fund availability YES Payment Approval from GM Finance Obtain the Bank Voucher and Pass Order Arrange for electronic payments/ drawal of cheques Get Payment Voucher Make entries in Books of Accounts This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC Pa Reconciliation of Inter Unit Accounts Periodically R 33 Assessment of business processes Privileged and Confidential Payments Unions Bill Section FA.3 FA.4 Cheque Drawal Section Pass Order Approval from GM? YES Record details in Payment Register Scrutinize the payment proposal Final Accounts Section Prepare Bank Voucher for drawal of cheques Mark the funds based on appropriate scheme or turnkey projects fund availability YES Payment Approval from GM Finance Obtain the Bank Voucher and Pass Order Arrange for electronic payments/ drawal of cheques Get Payment Voucher Make entries in Books of Accounts This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC Pa.1 34 Assessment of business processes Privileged and Confidential Purchase of Butter, SMP, etc. START Raising Indent for procurement of butter, SMP for reconstitution Accounts Section, JMD Office Approval of Quality YES Recording of Quality Information of the consignment in the QC control Register and sending the Quality Acceptance B.SMP.2 NO Stock Availability in Union Placing purchase order with the District unions YES Daily Stock Statement of Butter, SMP Processing of the Purchase Order Preparation of Invoice, Delivery Challan Redirecting the indent to Marketing corporate office to procure from other state federations Arranging for Goods Dispatch Receipt of Payment and necessary entries in Books of Accounts Accounting entries in Books of Accounts Receipt of Butter & SMP Pa Preparation of Inspection Note and forwarding to QC wing Quality testing of the received goods by QC wing Making entry in the Day Book Sending the Sanction Order, Invoice, GRN to JMD office Accounts Section Preparation of Payment Advice and sent to HO R Periodical Reconciliation of IUT Accounts This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC END Assessing the Availability of Butter & SMP in District Union Purchase General Stores, Federation Section,JMD Dairies Office District Unions Planning Section, HO QC wing, Ambattur From Union for Reconstitution purposes Accounting entries in Books of A/Cs Preparation of Goods Received Note and sending the GRN & Invoice Making entry in the Stores Ledger Sanction Order from JMD FA.1 Accept Debit notes U END 35 Assessment of business processes Privileged and Confidential Purchase of Butter, SMP Ascertain the availability of butter, SMP at FBDs No YES START Union Dairy FBDs Stock Availability in Union Intimate requirement for supply of Butter, SMP for reconstitution Allotment of Butter, SMP on FBDs Redirecting the indent to Marketing corporate office to procure from other state federations B.SMP.2 Receives the products with invoice Place indent for the supply of Butter, SMP Prepare payment advice with certified invoice and send to Accounts section Dispatch of products through vehicle owned/hired by the buying unions Prepares invoice for the products supplied This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC FA.3 Pa.1 Receipt of Payment through RTGS/ cheque END Federation Unions 36 Assessment of business processes Privileged and Confidential Purchase of Butter, SMP, etc. START B.SMP.2 Obtain details of SMP, butter required by federation & unions Obtain approval from MD for purchase rates and quantity and for advance payment Recover the amount pertaining to the unions Send the approval order along with payment advice for advance payment Send Debit notes Accounts II Section, HO After approval from GM (F) and make advance payment to the seller through RTGS Accounts Section, JMD unit Get Bank Voucher and make entries in Books of Accounts Collect GRN & invoice and prepare journal voucher for accounting entries QC Wing, General stores, Ambattur/union Ambattur Unions Send request to QC wing of JMD office/unions to send the representative to check the quality of butter, SMP to be supplied Prepare Bank voucher and make entries in the register and get approval from GM(F) Accounts I Section, HO Accounts VI section, HO Marketing Unit From other State Federations Prepare and issue GRN END Periodical IUT Reconciliation Accept Debit note and make accounting entries Periodical IUT Reconciliation Receive goods and make entries in stock register QC wing rep. after inspection arranges for dispatch along with invoice and transit documents END Make accounting entries for recovery by federation This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC Receive goods and make entries in the stock register 37 Assessment of business processes Privileged and Confidential Date 2nd September 2014 Interviewee(s) Mr. C Rajadurai (Consultant Finance), Mr. T.K. Baskaran (GM Finance, JMD Unit), Mr. S Venkatraman (DGM Finance, HO), Mr. D. Sridharan ( DGM Finance, Salem Union), Mr. T. Muthukumaran (AGM Finance, HO), Mr. G. Elangovan (AGM Finance, Central dairy)), Mr. K. Anbumani (AGM Finance, Ambattur), Mrs. B. Vanitha (AGM Finance, Marketing) Process Owner(s) Mr. C. Ravi (GM – Finance) Interviewer Mr. Sridhar Ramananthan (PwC), Mr. Guru Krishna Chandar (PwC) Location Madhavaram Head Office Process description FA.03.07 Administrative bills Each unit’s and unions’ Admin section holds an Administrative store which makes purchase such as Stationeries, books, office equipment, etc. Purchase indent is raised by respective section based on which the purchase procedure is followed and on receipt of goods instead of GRN an entry is made in the stock register and the invoice of the supplier is certified by sign and seal of the competent authority in admin section. The PO, sanction order and invoice will be sent to Accounts wing for payment to be made to the supplier. In case of necessity cash advance is given to employees and for incurring official expenditure and the same will be adjusted against providing certified bills. Advance to suppliers of materials like TANSI, ELCOT, etc. are given and the same is adjusted against supply along with certified invoice/GRN. Postal stamps are purchased in advance for lump sum and for dispatch of tapals. At the end of the year the balance in postage stamps would form part of cash balance. FA.03.08 Contingent Bills In order to make certain payments on bills such as telephone, courier, official meeting, etc. sanctions are made as per DOP and payments made by entering into contingent bill register. For incurring petty expenses, an imprest advance is drawn and kept in charge of an employee/cashier. Cashier @ HO/JMD’s Office/Units/Unions hold the imprest petty cash. Zonal Offices of Marketing Unit, subordinate officers in civil wing outside Chennai, subordinate officers in Milk Procurement Teams etc., also hold imprest petty cash. The monetary limits are fixed for the petty cash advance and for a single payment out of petty cash advance. At the end of the financial year the balance in the petty cash is remitted back into Head Office/Unit/Union main cash (main cash as per Day Book) and the vouchers for the amount are submitted for adjusting the imprest advance and making it Nil. FA.03.09 Bills for Repairs & Maintenance – Vehicles Admin section at TCMPF, HO/JMD office and transport section at unit/union level arranges for routine repairs & maintenance for vehicles and the repair bills are sent to the admin section to obtain necessary approval/sanction order from the competent authority. The Repairs/Maintenance details will be recorded in Log Book Part - II and the bills are sent to accounts section for payment. FA.03.10 Dairy Maintenance Bills This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 38 Assessment of business processes Privileged and Confidential The maintenance activities based on contracting are carried out by the respective units, unions, CC, BMC. The activities are undertaken based on the prior administrative sanction and the payments are being made at the accounts section. The major activities under maintenance are as follows: Annual Maintenance Contract Maintenance of Machineries Annual Insurance Annual Manpower contract (Milk filling, Ghee filling, powder filling) on piece rate basis Annual Manpower contract (housekeeping, gardening, security) on head count basis Annual Manpower contract (Effluent treatment plant, pest control) on monthly basis Canteen contract (no. of items, at the dairies only) on monthly based piece rate subsidy contract FA.03.11 Utilities Bills Bills for utilities such as Water, power, etc. are processed by the respective units/dairies/CC/BMC and the payment is also done at the respective units at TCMPF and with prior administrative approval the payment is being released by the accounts section at the union level. At the Federation level the transport unit purchases Diesel from IOC only based on the advance payment made. Light vehicles raise indent to the transport unit and get diesel and the diesel purchase details are recorded in the Diesel Issue Register. At union level and sometimes at federation level, the diesel is purchased from diesel bunks for which bills are settled by the respective units/unions. The Diesel purchase details are recorded in the Log Book part – I maintained by each Light motor vehicle. FA.03.12 Medical Bill claims For the TCMPF units the Medical reimbursements claims should be settled as per the directions in Head Office. The provisions of Income Tax Act regarding the taxability of Medical reimbursement should be adhered to by the Unit Officer drawing the reimbursement bills. Necessary proposals should be sent to Head Office for Claims under Medical Health Fund. Direct recruits and common cadre officers of the Federation are eligible for Medical Health fund and medical reimbursement. Recovery of Rs. 25/month from each employee is made from the pay bills for Medical Health Fund. Fixed Annual Management Contribution is made to the Medical Health Fund. Payments pertaining to Medical Health Fund are made directly to the approved hospitals subject to the limits viz. 75% of the claim or Rs. 1, 00,000 whichever is less To avail benefit under Medical Health Fund the eligibility is only for the prescribed diseases and approved hospitals. Medical Reimbursement claims are settled after scrutiny by a committee. For the claims under Medical Health Fund or Medical Reimbursement the overall limit is Rs. 1, 00,000 on the 75% of the claims. FA.03.13 Pre-Audit of Bills The Chartered Accountants’ firm engaged for pre-audit on producing payment/journal voucher with pass order and budget entry, conduct pre-audit and affix seal for the same. Key process inputs Purchase Indent Purchase Request This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 39 Assessment of business processes Privileged and Confidential Purchase Order Bills for purchases / repairs / utilities GRN (wherever applicable) Entry in stock register Quality Certificate Contract claim Medical bills Medical Certificate Discharge Summary Verification Report Key process outputs Supply of materials Settlement of claims/bills Bank vouchers Key Performance Indicators Norms for utilities Budget variance analysis Ceiling for Medical bills Mileage per litre for vehicles Issues Lack of proper stock monitoring IT Applications currently in use Microsoft Office Store monitoring (Foxpro based programme at Sholinganallur dairy) Reports currently in use Stores ledger Note for Inspection (Quality) Repair Bill register Contract Bill register AMC register Insurance register Utilities Stock register Diesel Issue register Log Book Part – I Log Book Part – II Utilities Bill register Contingent Bill Register Medical Bill register This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 40 Assessment of business processes Privileged and Confidential Prepare Request for Quotations for purchase of materials YES Scrutinize the quotations and select the suppliers Purchase Order prepared in quadriplicate Place orders to suppliers Urgent Requirement? Receive materials and make entries in the stores ledger (Unit Stores) Purchase Request NO END Based on the requirement prepare Purchase Request START JMD Units/ Metro Dairies Purchase of Materials NO Stock Availability? YES Issue Materials Based on the reorder level quantity conduct purchase procedures Purchase Indent Scrutinize the quotations and select the suppliers Place orders to suppliers Receive materials from the suppliers as per schedule mentioned in the tender/quotation END Send the GRN, Supplier’s invoice, PO, Sanction Order Goods Receipt Note Prepare GRN and send materials to the user section Reject the materials and intimate the supplier to replace the materials subject to quality check Prepare Note for Inspection Day Book NO YES Is quality good? Receive PO from Purchase section and receive GRN supplier’s invoice Sanction order from general stores Prepare voucher for payment Pass order approval from JMD? YES Arrange for payments to suppliers as per pass order approval Prepare Inspection Report and send to stores Electronic transfer/ cheque payments to the suppliers Conduct inspection on the sample taken by QC END Accounts Section, JMD Office Prepare Quotation/ tender for purchase of materials Stores Ledger Quality Control General Stores, JMD office Purchase Order Make necessary entries in Books of Accounts This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 41 Assessment of business processes Privileged and Confidential 3.1.4. Taxation Date 2nd September 2014 Interviewee(s) Mr. C Rajadurai (Consultant Finance), Mr. T.K. Baskaran (GM Finance, JMD Unit), Mr. S Venkatraman (DGM Finance, HO), Mr. D. Sridharan ( DGM Finance, Salem Union), Mr. T. Muthukumaran (AGM Finance, HO), Mr. G. Elangovan (AGM Finance, Central dairy)), Mr. K. Anbumani (AGM Finance, Ambattur), Mrs. B. Vanitha (AGM Finance, Marketing) Process Owner(s) Mr. C. Ravi (GM – Finance) Interviewer Mr. Sridhar Ramananthan (PwC), Mr. Guru Krishna Chandar (PwC) Location Madhavaram Head Office Process description FA.04.01 Direct Taxation Accounts II section of HO/ accounts section at the unions carries out the activities related to Income Tax – Return Filing & payment of taxes. Tax payment has to be done by advance payment, if taxable income is estimated, after setting off all business and depreciation loss carried forward and after exercising tax planning. The Tax payment are to be made in three instalments: 1st Instalment for paying the advance tax (15th September) – 30% of total tax payable 2nd Instalment (15th December) – 60% of advance tax payable 3rd Instalment (15th March) – balance advance tax payable Filing of return of income is carried out before 30th September after finalisation of Accounts, then conduct tax audit. E-filing procedure has to be adopted with digital signature of authorized signatory before 30th September. Where ever required Revised Return of Income is filed within the statutory time limit allowed. If the return is selected for scrutiny assessment, TCMPF submits accounts & recordsto IT jurisdictional assessing officer and get the Assessment Order.In case of any refund due, under TDS payments etc the same is obtained from the IT Dept. based on the Return of Income filed. FA.04.02 Income Tax Return Filing The HO appoints a CA firm for tax audit and e-filing of IT returns. The HO collects and compiles details & financial statements from units/unions and prepares a Tax Audit Report to be submitted to the auditor for the purpose of recording entries in the relevant IT return forms as per statutory audit standards. The Accounts section shall prepare relevant responses to the notices of IT Department with representation of the appointed CA firm. FA.04.03 Income Tax Deduction At Source As a Deductor according to the financial DOP each Unit deducts income tax at source from the payments as required under Income Tax Act (Salaries, contract, prof. charges, rent, royalty). The deductor is identified by TAN no. The deductions are to be remitted to govt. before 7th of the succeeding month. The income tax deducted at source is remitted into the designated bank/branch under OLTAS (On Line Tax accounting System). Each bank branch is assigned a BSR code No. under OLTAS Challan identification no. is assigned to each remittance of deductions. Every quarter two returns to be filed for salary (24Q) and other than salaries (26Q) deductions through e-filing /TIN facilitation center. Soft copy of quarterly Form 24Q & 26Q to be handed over to TIN FC along with declaration Form 27A. This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 42 Assessment of business processes Privileged and Confidential Every Unit is having registration in the TRACES (TDS Reconciliation Analysis and Correction Enabling System), website of the Income Tax Department. After filing the quarterly TDS returns the statement status is viewed by logging on in the TRACES site. In case of default status is viewed in the TRACES, need to file revised return along with the NSDL file which is to be filled and submitted through TIN-FC. TDS recoveries are recorded in General Ledger accounts separately for Salary and other recoveries. Accounts IV at the HO and pay bill section and accounts section of each unit calculates manually generated salary TDS and the TDS is paid along with the salary Cheques. Accounts VI section calculates deductions for taxes other than salaries. A separate register is maintained for entering the recovery entries and remittance details, for each section of the Income Tax Act abstract is prepared and payment is done by accounts VI. FA.04.04 Indirect Taxes – TN VAT Act At Federation Separate TIN no. is assigned for entire federation. Each month accounts III section of HO collect details of turnover and tax collection from all units. Input Tax credit is claimed for taxable goods/ raw materials etc. Online filing is done on a monthly basis for turnover details, tax collected details, input tax credit details under TN VAT and CST Tax Act, as applicable. Virtual challan is generated and sent to Accounts VI. Accounts VI prepare voucher and Account I make online transfer of compulsory e-payment of the net tax payable. Accounts II gets the voucher and make accounting entries and accounts III prepare debit notes and send to units. Accounts II reconciles IUT. C form to be downloaded and sent to the vendor to avail concessional levy of CST. At District Unions Similarly a separate TIN number is assigned for each union. Each month accounts section of HO collect details of turnover and tax collection from marketing section. Input Tax credit is claimed for taxable goods/ raw materials on purchase. Online filing is done on a monthly basis for turnover details, tax collected details, input tax credit details under TN VAT and CST Tax Act. Virtual challan is generated. A voucher is prepared for making online transfer of compulsory e-payment of the net tax payable. Accounts section makes necessary accounting entries. C form to be downloaded and sent to the vendor to avail concessional levy of CST. FA.04.05 Excise Duty At the federation and unions, the excise duty is paid for the production of excisable products as per the rates prevailing. FA.04.06 Service Tax Services registration under ACES (Automation of Central Excise & Service Tax), the website of Central Excise & Service Tax Dept. is possessed by Marketing Unit. Marketing Unit claims service tax along with the commission on the consignment sale/direct interstate sale of products by the Unions. Marketing unit makes payment of service tax billed on the commission and on the reverse charge on payment to Goods transport agency, advocate fees etc., by collecting details from all the units, on monthly basis before the statutory due date. Marketing Section files half yearly return of service tax online through ACES site. The unions make payments for the reverse charges by collecting details from various sections based on the provisions under Central Excise Act. Key process inputs This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 43 Assessment of business processes Privileged and Confidential Details and reports from units for IT, ST and service tax returns filing Income Tax on line Return forms IT TDS forms Service Tax Return forms Registers, General Ledger Folios Challans Key process outputs Acknowledgements for filing returns Key Performance Indicators Compliance to statutory obligation Issues Omission of voucher entries / wrong coding resulting in omission in IT returns Difficulties in collection of details from various units for tax filing IT Applications currently in use Microsoft Office E-filing of Tax departments Reports currently in use Online formats for return filing This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 44 Assessment of business processes Privileged and Confidential Managing Taxes START Accounts Sections at HO Units of TCMPF Income Tax Filing Provide details to the CA firm engaged for tax audit u/s 44AB of IT Act Provide details to the CA firm engaged for tax audit work u/ s 44AB of IT Act Arrange for filing of revised IT returns if necessary Accounts II at HO Appoint CA firm for Tax audit & return filing adopting procedures Collect details and Accounts statement required for Preparation of Tax Audit Report and IT Return filing Provide details for recording entries in relevant online IT return form by the CA firm As per directions of CA prepare responses for IT Dept. notices by collecting necessary information from units/sections Conduct correspondence, attend hearings & obtain assessment orders, refund etc. with representation by CA END This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC Arrange for obtaining Digital signature of the competent authority in the IT return and e-file IT returns 45 Assessment of business processes Privileged and Confidential Managing Taxes Other Sections Income Tax Filing at unions START Accounts Section Appoint CA firm for Tax audit & return filing adopting procedures Provide details to the CA firm engaged for tax audit work u/ s 44AB of IT Act Collect details and Accounts statement required for Preparation of Tax Audit Report and IT Return filing Provide details for recording entries in relevant online IT return form by the CA firm As per directions of CA prepare responses for IT Dept. notices by collecting necessary information from units/sections Conduct correspondence, attend hearings & obtain assessment orders, refund etc. with representation by CA END This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC Arrange for obtaining Digital signature of the competent authority in the IT return and e-file IT return Arrange for filing of revised IT returns if necessary 46 Assessment of business processes Privileged and Confidential Income Tax TDS (other than Salary) Accounts VI/Accounts Section at units & unions START Make the recovery in Bank/ Journal voucher for IT deducted at source under various sections Record the recoveries of IT at source from the payments in a separate register View the status of TDS recoveries through the account created in TRACES website using TAN no. Processed ? With Default Without Default Download quarterly TDS certificate – Form16A and send to respective deductees Prepare voucher for monthly remittance of recoveries Obtain Acknowledgement for filing of Quarterly TDS returns Download NSDL file and file the correction statement along with Declaration form 27A Obtain Pass order approval and arrange for cheque drawal e-File the 26Q forms with the TIN facilitation center electronically make remittance through bank before due date Obtain authentication from competent authority in form 26Q / 27A After remittance obtain challans from bank and prepare Quarterly TDS returns in form 26Q Filing Declaration form 27A with TIN facilitation center physically Processed without default END This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 47 Assessment of business processes Privileged and Confidential Income Tax TDS - Salary Estimate the salary and tax liability of the employees Make recovery of Income Tax at source from Pay bill on the estimated income tax deduction File Declaration form 27A through TIN facilitation centres physically Remit the recovered income tax to Government through challans Receive the challan with BSR no. Challan S.No. and date of remittance in OLTAS e-File return in Form 24 Q for first 3 quarters through TIN facilitation centers With default START Collect details of income & savings/ deductions with proof The TDS amount is finalized and the last instalment / balance IT is recovered from the pay bill for the month of Feb/Mar e-Filing of Form 24 Q for the last quarter returns View the status of TDS recoveries through the account created in TRACES website using TAN no. Download NSDL file and file the correction statement along with Declaration form 27A Processed ? Without default Processed without default Download the TDS certificate in Form 16 Issue both the forms to the employees to be duly filled in END Accounts IV section at HO/ Pay Bill section at units/unions Make recovery of I.T. at source from D.A. arrears etc. and remit the same into the bank Prepare Part – B of Form 16 This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 48 Assessment of business processes Privileged and Confidential 3.1.5. Managing EPF, Gratuity, Super Annuation fund Trusts Date 2nd September 2014 Interviewee(s) Mr. C Rajadurai (Consultant Finance), Mr. T.K. Baskaran (GM Finance, JMD Unit), Mr. S Venkatraman (DGM Finance, HO), Mr. D. Sridharan ( DGM Finance, Salem Union), Mr. T. Muthukumaran (AGM Finance, HO), Mr. G. Elangovan (AGM Finance, Central dairy)), Mr. K. Anbumani (AGM Finance, Ambattur), Mrs. B. Vanitha (AGM Finance, Marketing) Process Owner(s) Mr. C. Ravi (GM – Finance) Interviewer Mr. Sridhar Ramananthan (PwC), Mr. Guru Krishna Chandar (PwC) Location Madhavaram Head Office Process description FA.05.01 Provident Fund Federation is having one exempted PF Trust established under Provident Fund Act, a separate entity, managed by a Board of Trustees from both employer and employees side. . The PF accounts of HO Employees and employees of all federation Units and 11 unions (except Thajavur, Trichy, Pudukottai, Ooty, Coimbatore, Kanyakumari) and common cadre officials are maintained by PF section at the HO. Trust has been recognized by IT authorities. Monthly contributions of 12% by the member-employees are recovered and remitted to the PF Trust by the Units/Unions concerned. Out of employer’s contribution of 12%, 8.33% is remitted to Pension fund scheme and the remaining 3.67% is remitted to the PF accounts of employees with PF Trust. PF accounts of member-employees are maintained by PF Trust and annual PF Accounts slips are provided to the member-employees. The PF trust makes Investment of the PF funds in statutory bonds and securities as per statutory requirements. Interest on PF contribution at the rates announced by PF Authorities every year is credited to the members. The employee is entitled for refundable and non-refundable withdrawal. The accounts are audited separately. The trust has separate Income & expenditure A/c. Refundable and non-refundable withdrawal –A form to be submitted by the employee through through the respective Unit/union and it is processed and sent to through the respective unit/Union. Final Settlement – A form is to be submitted by the employee concerned through the Union/unit concerned and trust makes 90% settlement one year before retirement on super annuation only on application given by employee. Remaining 10% in the PF account is settled at the time of retirement on super annuation. This 90% + 10% pattern of final settlement is done at the discretion of the employees concerned. Final settlement of PF balance is done for Voluntary Retirement, resignation, death, dismissal/termination of employment etc. - For all refundable, non-refundable and final settlements claim forms are received through the respective units/Unions and settlements to the employees through the unit/Union in which the employees work at the time of such settlements. FA.05.02 Gratuity Fund Trust (EGF) TCMPF is having one Gratuity Trust managed by a Board of Trustees from both employer and employees sides. The employees of federation and 11 unions and all common cadre officers are members of Gratuity trust. The employee details are collected from Units/Unions concerned and This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 49 Assessment of business processes Privileged and Confidential liability is assessed through actuary . Collection of liability from unions and on behalf of federation the Accounts IV section remits the liability. On super annuation/ VRS/ death settlement is given to the member. Investments are made in statutory bonds and securities as per requirement. Interest is credited to the member union/Federation. After adjusting the interest, contributions collected, settlements made & accrual liability from the available balance the liability of the Unions/Federation is arrived at and collected. TCMPF EGF Trust is a separate entity and has separate books of accounts and audit. The settlements of gratutiy at the time of superannuation/retirement/VRs/death etc are made by getting the claim form the Units/Unions and settling the amounts through the Units/Unions. Gratuity Trust & Super Annuation are separate entities having separate books of accounts. FA.05.03 Super Annuation Fund Rs.20/month for 148 instalments is collected from the members and remitted to the accounts. At the time of their retirement the applicable interest plus Rs. 10,000 to be contributed by the concerned union/fed. This is not statutory. FA.05.04 Special Super Annuation Fund Rs.50/month till the time of retirement is collected from the employees. At the time of retirement the interest + principal is given as Special Super Annuation fund. Investments are made in deposits/securities out of the deposits of subscriptions made by TCMPF/Unions. Superannuation & Special Superannuation Fund are maintained by a separate SF Trust managed by a Board of Turstees from employer & Employees sides. SF Trust accounts are maintained separately and audited separately.*This is a non-statutory benefit Key process inputs Contribution details from the unions/federation Contribution from the unions/federation Key process outputs Settlements PF account statements PF slip for members Communication of accrual liability to the unions/federation Key Performance Indicators At the time of employee Retirement/VRS/ Death Issues NA IT Applications currently in use Microsoft Office Financial Accounts Programme Reports currently in use Financial Statements This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 50 Assessment of business processes Privileged and Confidential Reports to PF authorities IT returns This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 51 Assessment of business processes Privileged and Confidential 3.1.6. Payroll, advances and Final settlement Date 3rd September 2014 Interviewee(s) Mr. C Rajadurai (Consultant Finance), Mr. T.K. Baskaran (GM Finance, JMD Unit), Mr. S Venkatraman (DGM Finance, HO), Mr. D. Sridharan ( DGM Finance, Salem Union), Mr. T. Muthukumaran (AGM Finance, HO), Mr. G. Elangovan (AGM Finance, Central dairy)), Mr. K. Anbumani (AGM Finance, Ambattur), Mrs. B. Vanitha (AGM Finance, Marketing) Process Owner(s) Mr. C. Ravi (GM – Finance) Interviewer Mr. Sridhar Ramananthan (PwC), Mr. Guru Krishna Chandar (PwC) Location Madhavaram Head Office Process description FA.06.01 Payroll Process The salary claims of the officers and staff holding the regular post shall be claimed in the computerized pay bill programme available in the Federation HO & units. In certain District Unions the pay bills are processed in computerized pay bill package whereas for few other unions the pay bills are prepared manually in Pay Bill register. The Gross amount and total of deductions/recoveries of the current month salary bill shall be tallied with the previous month salary bill by drawing statements showing the employee wise difference in each element of pay, allowance and deduction/recovery. Attendance arrangements are collected from the Administration Section of the HO/Units. The attendance arrangements contain attendance details of each employee from the 16th of the previous month to the 15th of the current month. The salary for the period of absence/LLP/leave not decided falling between 16th of the previous month and 15th of the current month is recovered as withheld in the pay bills of the current month. Likewise the salary for the period of absence/LLP/leave not decided falling between 16th of the current month and 15th of the next month is recovered as withheld in the pay bills of the next month. Increments are sanctioned on quarterly basis on 1st Jan, 1st April, 1st July & 1st Oct by the Administration Section based on which entries are made in the employee master. Pay fixation on promotion, selection/special Grade etc, are made and communicated by Admin. Section and entries for the same are made in the employee master. For increase in DA once in six months. For all the variable recoveries like income tax, profession tax, flag day etc., entries made every month in the programme. For all recovery in instalments like HBA, Festival Advance, Bank loan etc, installments are entered for recovery on monthly basis. Thrift society recovery is calculated separately and entered in the Pay bill programme. Pay bill and abstract are extracted and pass order is affixed. Statements for recoveries towards EPF/GPF, Pension, SF, IT, Professional tax, LIC /PLI premium etc. are extracted from the programme. Supplementary pay bills are prepared separately for arrears of salary, leave salary after sanction of leave, surrender leave salary, DA arrears etc. Remittances of recoveries from pay bills are made based on recoveries in pay bills and supplementary pay bills every month. DA arrears bills are extracted from the pay bill programme. Bonus and Exgratia are calculated and bills are run based on the pay bill data. This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 52 Assessment of business processes Privileged and Confidential Based on the orders of sanction issued by the competent authority terminal leave salary for 240 days (maximum) of Privilege leave and 90 days (maximum) of Unearned leave are drawn and paid to the employees on superannuation retirement, death and VRS. In addition to monthly and supplementary pay bills, pay bill section scrutinizes and settles TA, LTC, newspaper, OPE, Batta, Holiday wages, claims, etc. FA.06.02 Leave Salary and Pension Contribution of Government servants In respect of the government servants, federation remits the leave salary and pension contribution to the government at the rates fixed and communicated by the Accountant General. The leave salary payments to the government servants are claimed for reimbursements. FA.06.03 Production Linked Incentive (PLI) and Bonus A yearly payment made to the employees, during January for PLI and from the period april to march for bonus, based on government orders, pro rata on the number of days worked during the year is calculated and the bill is generated in the pay bill programme. FA.06.04 Employee State Insurance The employees’ drawing salary up to Rs. 15000/- per month, except those covered by exemption granted by the government, are liable to be covered under the provisions of Employees State Insurance Act. 1.75% of salary is deducted as employee’s share from pay bills and 4.75% of salary is remitted as employer’s share. The details of wages, cheque no. & date has to be entered into the ESI website every month for which a challan is generated and downloaded from the ESI web portal. The employer and employee contribution has to be remitted in to the bank using the downloaded challan. FA.06.05 Settlement of Terminal benefits to common cadres Employees of TCMPF and District Unions in the cadre of Asst. General Manager, Deputy General Manager and General Manager are designated as common cadre officers liable for transfer and working in Federation and District Unions. At the time of retirement/death/VRS they are entitled to encashment of leave salary equivalent to 240 days (maximum) of Privilege Leave and 90 days (maximum) of unearned leave on private affairs. In addition to the benefit of encashment of terminal leave salary they are entitled to gratuity under Payment of Gratuity Act, 1972. The common cadre officers retired upto 31.1.2014 were getting the settlement of terminal leave salary encashment and Gratuity from the District Union/Federation in which they last worked. As per the decision taken, from 1.2.2014 the common cadre officers wherever retiring would receive the settlement of terminal leave salary encashment and Gratuity from the Federation. After making the settlement of terminal leave salary and gratuity to the retiring common cadre officers, Federation would collect proportionate liability from the respective Unions in which they have worked since the commencement of their service. For the period from 1.1.2006 till 31.1.2014, service and settlement details (leave & gratuity) have been collected from the Unions and Units of the TCMPF and the proportionate liability of the Unions and Federation in respect of each common cadre officers have been arrived. Union/Federation-wise abstracts of amount payable/receivable have been prepared and communicated to the Unions concerned. Federation, after collecting the amounts payable by the Unions, settle the amounts This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 53 Assessment of business processes Privileged and Confidential receivable by the Unions/Federation. The amounts payable/receivable by the Unions/Federation based on the length of service rendered by the common cadre officers from their date of joining the service till their retirement during the period from 1.1.2006 to 31.1.2014 have calculated using a programme developed in Fox pro. The same utility is used for determining the proportionate liability of the Unions/Federation in respect of settlements to the common cadre officers. The determination of proportionate liability of the Unions/Federation, in respect the common cadre officers retired between 1.1.2006 to 31.1.2014 and whose terminal benefits have been withheld, will have to be made, in the above method, after release of their terminal benefits. The settlements of terminal benefits to common cadre officers retired in Unions/Federation prior to 1.1.2006 are not to be apportioned. FA.06.06 Short-term/Long-term advances to employees The short-term advances like conveyance, marriage are scrutinized and sanctioned at Head office for all the units. The payment and recovery of the same is monitored at the units. In case of the long term advance for HBA the proposal is scrutinized and sanctioned at HO. The recovery is made from the pay bill and remitted to Head office and recovery of the same is monitored at the Head Office. FA.06.07 Undisbursed Payments (UDP) Monthly salary, arrears, Bonus, PLI, any other payments to employees is directly credited to individual employees’ bank accounts. Certain payments to employees like OPE, holiday wages, TA, LTC claims are paid in cash by the cashier. For making such payments in cash, the amount passed in the voucher concerned is withdrawn from bank through self-cheque. Amount drawn is recorded in the UDP register and accordingly payment is made to the individual. Out of the sum withdrawn from bank a portion may remain undisbursed at the end of financial year due to non-payment to employees. In such cases, the undisbursed amount is credited to a liability and subsequent payments are made out of that liability. Key process inputs Attendance arrangements Sanction order for increments/pay fixation DA & other allowances revision orders Pay fixation statements during revision of pay due pay commission Key process outputs Pay Bills Reconciliation statements for difference in Gross salary & recoveries Statements of recoveries from pay bills DA arrears/Bonus/Ex-gratia bills Key Performance Indicators NA Issues No system for Deductions-wise analysis with previous month This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 54 Assessment of business processes Privileged and Confidential The existing system provides only for limited number of recoveries Details of pending instalments of recoveries Salary slip generated in the current system has limited information Supplementary bills are generated manually IT Applications currently in use Microsoft Office Indigenously developed pay bill programme Reports currently in use Pay Bill Supplementary bill register Personal loans & advances register Recovery remittance register UDP register This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 55 Assessment of business processes Privileged and Confidential 3.1.7. Maintenance of Accounts Date 3rd September 2014 Interviewee(s) Mr. C Rajadurai (Consultant Finance), Mr. T.K. Baskaran (GM Finance, JMD Unit), Mr. S Venkatraman (DGM Finance, HO), Mr. D. Sridharan ( DGM Finance, Salem Union), Mr. T. Muthukumaran (AGM Finance, HO), Mr. G. Elangovan (AGM Finance, Central dairy)), Mr. K. Anbumani (AGM Finance, Ambattur), Mrs. B. Vanitha (AGM Finance, Marketing) Process Owner(s) Mr. C. Ravi (GM – Finance) Interviewer Mr. Sridhar Ramananthan (PwC), Mr. Guru Krishna Chandar (PwC) Location Madhavaram Head Office Process description FA.07.01 Maintenance of Accounts At Federation Data entry is made in the Financial Accounts database which is to be maintained with respect to Cash Voucher Bank Voucher Journal Voucher Extraction of Day Book and General Ledger Day Book – daily transactions recorded in the Day Book having receipts and disbursements sides having cash, adjustment and total columns on both sides. After entering all vouchers in the Financial Accounts Programme, Accounts II at HO and Units of TCMPF extracts Day Book, General Ledger, Receipts & Charges and Trial Balance. Accounts II Section consolidates accounts of all units of TCMPF. Depreciation schedule is prepared and entries made. Reconciliation of Inter Unit Transactions (Banking IUT & Non-Banking IUT) fund operations, payments. Preparation of Trial Balance and Receipts & Charges, Manufacturing a/c, Trading a/c, P&L a/c, Balance Sheet. The accounts are then grouped based on the nature of the transaction viz. income/expenditure/asset/liability and the heads in Manufacturing a/c, Trading a/c, P&L a/c, Balance Sheet. Preparation of schedules for the total accounts in the General Ledger. At District Unions Data entry is made in the Financial Accounts database which is to be maintained with respect to Cash/Bank Voucher Adjustment Voucher Daily transactions (cash & adjustments column (bank transactions)) maintained by Accounts Section and prepare reports after Inter Section Reconciliation, Receipts & Charges, Trading A/c, P&L A/c and Balance Sheet. The accounts are then grouped based on the nature of the transaction viz. income/expenditure/asset/liability and the heads in Trading a/c, P&L a/c, Balance Sheet. Preparation of schedules for the total accounts in the General Ledger. This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 56 Assessment of business processes Privileged and Confidential FA.07.02 Disposal of Net profits If the results of the statutorily audited financial statements disclose net profit and after wiping off all accumulated net loss if there a balance net profit, the same should be disposed in the following manner, as required under Section 72 of the Tamilnadu Coop Societies Act, 1983: 3% of the net profits to be contributed to the Coop Research and Development Fund maintained by Tamilnadu Coop Union. 2% of the net profits to be contributed to coop education fund maintained by Tamilnadu coop Union. out of the balance net profits: o not less than 20% of the net profits to be credited Reserve Fund o not exceeding 10% of the net profits for payment of honorarium to the members of the board o not exceeding 14% per annum on the paid up value of shares as dividend to members ( for payment of dividend exceeding 14% Govt. permission is required) o towards payment of bonus to members with reference to value of business done or services rendered o towards contribution to such other fund and at such other rate as my be specified in the bylaws o towards common good fund not exceeding 10% of the net profit o remainder to be credited to the reserve fund FA.07.03 Statutory Audit Statutory Audit is Conducted by Director of Audit for milk cooperatives’. After completion of audit issues an audit certificate and final audit memorandum, containing audited financial statements and schedule of defects. The defects are to be rectified and rectification report is to be submitted to the Government, Commissioner for Milk Production and Dairy Development and Director of Audit for Milk cooperatives’. FA.07.04 Provisions in books of accounts In order to ensure mercantile concept of accounting and to achieve state of true and fair view in the financial statements, provisions are made at the end of the year towards materials purchased and overheads incurred during a financial year and payments made in subsequent year. To provide for expenditure on materials, GRN/other stores records and milk accounts form basis. While making payments of overheads and contingent expenditures like power, water, telephone, courier claims, etc. in the subsequent year provisional accounting entries are made in the earlier year’s accounts by way of journal vouchers and the payments are made in the subsequent year by debiting the liability. Key process inputs Cash/Bank Voucher Journal Voucher Adjustment Voucher Debit Note Credit Notes This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 57 Assessment of business processes Privileged and Confidential Data from units Asset details for calculation of depreciation Key process outputs Day Book General Ledger Subsidiary Ledgers Trial Balance Receipts & Charges Head Grouping Trading A/C P&L A/C Balance Sheet Schedules Key Performance Indicators Entries are made as per statutory requirement Financial Results ( GP & NP ratio) Issues Lack of traceability for the payments made IUT reconciliation Difficulties in preparation of schedules IT Applications currently in use Microsoft Office Financial Accounts Programme in Fox pro Reports currently in use Day Book General Ledger Subsidiary Ledgers Trial Balance Receipts & Charges Trading A/C P&L A/C Balance Sheet Schedules This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 58 Assessment of business processes Privileged and Confidential Maintenance of Accounts Federation Units of TCPMF Obtain Cash/Bank/ Journal Vouchers Make entries in Books of Acocunts Extraction of Day Book Extraction of General Ledger START Accounts II Section & Computer Section at HO Reconciliation of Inter Unit Transactions (Banking & NonBanking IUT) Obtain Cash/Bank/ Journal Vouchers Reconciliation of Inter Unit Transactions (Banking & NonBanking IUT) Extraction of Trail Balance, Receipts & Charges Preparation of Schedule for General Ledger accounts Make entries in Books of Acocunts Extraction of Day Book Furnishing Financial accounts data to HO Extraction of General Ledger Consolidation of accounts of all units of TCMPF Furnish copies to the HO Preparation of Depreciation Schedule Extraction of consolidated Trail Balance, Receipts & Charges END Grouping of accounts in the General ledger Preparation of Manufacturing ,trading, P&L a/cs and Balance Sheet Extraction of Trail Balance, Receipts & Charges Preparation of Schedule for General Ledger accounts This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC END 59 Assessment of business processes Privileged and Confidential Maintenance of Accounts Accounts Section START Unions Obtain Cash/Bank/ Journal Vouchers Make entries in Books of Acocunts Extraction of Day Book Reconciliation of Inter Union/ federation Transactions Extraction of General Ledger Preparation of Depreciation Schedule Grouping of accounts in the General ledger Preparation of trading, P&L a/ cs and Balance Sheet Extraction of Receipts & Charges Preparation of Schedule for General Ledger accounts This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC END 60 Assessment of business processes Privileged and Confidential 3.1.8. Bank Reconciliation Date 3rd September 2014 Interviewee(s) Mr. C Rajadurai (Consultant Finance), Mr. T.K. Baskaran (GM Finance, JMD Unit), Mr. S Venkatraman (DGM Finance, HO), Mr. D. Sridharan ( DGM Finance, Salem Union), Mr. T. Muthukumaran (AGM Finance, HO), Mr. G. Elangovan (AGM Finance, Central dairy)), Mr. K. Anbumani (AGM Finance, Ambattur), Mrs. B. Vanitha (AGM Finance, Marketing) Process Owner(s) Mr. C. Ravi (GM – Finance) Interviewer Mr. Sridhar Ramananthan (PwC), Mr. Guru Krishna Chandar (PwC) Location Madhavaram Head Office Process description FA.08.01 Bank Reconciliation process Accounts I section at HO/Accounts section at units/unions makes entries for drawal of cheques in the Cheque Drawal register. Conducts Monthly comparison of statement of deposits and withdrawals from General Ledger with the online/ physical bank statement/ pass book. Manual reconciliation process for each transaction takes place at union and at Head Office using MS Excel functions. Identifying uncollected/ un-presented cheques, debits and credits by the bank not appearing in the General Ledger. Reconciling the unexplained/ omitted debits and credits and getting the necessary corrections by the bank if required. Making entries for the debits and credits to be brought into accounts. Preparing the list of cheques (issued but not yet debited to TCMPF account/union accounts, deposited but not yet credited) and wrong debits credits by bank rectified in the subsequent month/year. The reconciliation statement is prepared and presented to the Competent Authority for approval. Key process inputs Bank Voucher Cash Voucher Journal Voucher Key process outputs Bank Reconciliation Statement Key Performance Indicators Stale cheques Issues Manual reconciliation Delay in transfer of vouchers from HO to marketing for products bill settlement IT Applications currently in use Microsoft Office Foxpro based system for BRS (Sholinganallur dairy) Reports currently in use This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 61 Assessment of business processes Privileged and Confidential BRS Statement Stale cheque list List for unknown debits & credits This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 62 Assessment of business processes Privileged and Confidential START Accounts I Section @ HO/ Accounts section @ units/unions Bank Reconciliation Record details of cheque payments in Cheque Drawal Register Collect statement of deposits and withdrawals from GL Manually Identify uncollected / unpresented cheques, debits/credits by the bank not appearing in the General Ledger This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC Obtain online/ physical bank statement / pass book Reconciling the unexplained/ omitted entries Prepare Journal vouchers for making entries for debits/ credits/stale cheques to be brought into accounts END Preparing the list of cheques (issued but not yet debited to TCMPF account, deposited but not yet credited) Obtain authentication from the Competent Authority Prepare a Statement of wrong debits & credits by bank, rectified in the next month/year by the bank Preparation of Bank Reconciliation Statement 63 Assessment of business processes Privileged and Confidential 3.1.9. Employee Pension Scheme Date 4th September 2014 Interviewee(s) Mr. C Rajadurai (Consultant Finance), Mr. T.K. Baskaran (GM Finance, JMD Unit), Mr. S Venkatraman (DGM Finance, HO), Mr. D. Sridharan ( DGM Finance, Salem Union), Mr. T. Muthukumaran (AGM Finance, HO), Mr. G. Elangovan (AGM Finance, Central dairy)), Mr. K. Anbumani (AGM Finance, Ambattur), Mrs. B. Vanitha (AGM Finance, Marketing) Process Owner(s) Mr. C. Ravi (GM – Finance) Interviewer Mr. Sridhar Ramananthan (PwC), Mr. Guru Krishna Chandar (PwC) Location Madhavaram Head Office Process description FA.09.01 Pension scheme for employees The Employees’ Pension Scheme (EPS) is maintained by the PF Authorities and the monthly remittances are made to the PF Authorities after filing employee wise details of contribution electronically through EPF website “Employer e-seva”. After uploading the details in the format a challan is generated / downloaded from the website. The downloaded challan would contain EPS contribution, EDLI Inspection charges & Administration charges. Through the downloaded challan remittance of EPS contribution with inspection and administrative charges are made into the designated bank & branch. This system of e filing of contribution and other details and remittance of contribution through the downloaded challan is in place from 1.4.2012 (i.e. remittance of contribution for the month of March 2012). Prior to 1.4.2012 remittance of EPS contribution was made through printed challans into the designated bank/branch and the paper returns of contribution were filed. After the remittance a copy of the receipted challan together with monthly returns in Form 4, 5 and 6 to be filed with PF Authorities physically. Form 4 consist details of new employees admitted during the month. Form 5 consist details of employees discharged from service during the month. Form 6 consist details of remittance of monthly contribution. The year for accounting the EPF & EPS contribution would commence from the contribution for the month of March remitted in April and ends with the contribution for the month of February remitted in March. After the remittance of contribution for the months from March to February annual returns in Form 7 and Form 8 were filed with PF Authorities. Form 7 consist details of wages and contribution for each individual employee month wise from March to Feb. Form 8 consist details of wage and contribution for the year, in columns & employee wise, in rows. The EPS was introduced from 16.11.1995 and prior to that Family Pension Scheme was in place towards contributions in very small % by both employer and employee was made. The Family Pension Fund contribution made prior to 16.11.1995 are called prior period contribution under the Employees’ Pension Scheme. Prior to 16.11.1995 only family (spouse & children below 25 years) were eligible to draw pension. Pension Section at HO collects/complies details of all Federation employees from Units and common cadre officers in Unions along with cheques and making remittances as per procedures, from the contribution for the month of March 2005. Pension claims of all Federation employees and common This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 64 Assessment of business processes Privileged and Confidential cadre officers working in Unions from 1.4.2005 are collected, compiled and submitted to PF Authorities for scrutiny and sanction of pension. All pension claims prior to 1.4.2005 were submitted by the Units/Unions to PF Authorities. Pension claims under Employees’ Pension Scheme are to be submitted by employees upon cessation of service and by spouse after death of the employee. Pension claims have to be forwarded to the PF Authorities by the employer along with the details of contribution from the date of joining till last contribution with LLP details. Pension Section at HO collects/complies details and forwards the pension/family pension claims of the Federation and common cadre officers in Unions retiring/demising after 1.3.2005. Pension claims are scrutinized and sanctioned by the PF Authorities. Key process inputs Pay Bill Key process outputs Form 7 Monthly Remittance Challan Key Performance Indicators No. of working days per employee Contribution Ceiling per employee Issues Lack of centralized system for making remittances IT Applications currently in use Microsoft Office Foxpro based system for Pension contribution Reports currently in use Form 7 Form 8 This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 65 Assessment of business processes Privileged and Confidential 3.1.10. Costing Date 2nd September 2014 Interviewee(s) Mr. C Rajadurai (Consultant Finance), Mr. T.K. Baskaran (GM Finance, JMD Unit), Mr. S Venkatraman (DGM Finance, HO), Mr. D. Sridharan ( DGM Finance, Salem Union), Mr. T. Muthukumaran (AGM Finance, HO), Mr. G. Elangovan (AGM Finance, Central dairy)), Mr. K. Anbumani (AGM Finance, Ambattur), Mrs. B. Vanitha (AGM Finance, Marketing) Process Owner(s) Mr. C. Ravi (GM – Finance) Interviewer Mr. Sridhar Ramananthan (PwC), Mr. Guru Krishna Chandar (PwC) Location Madhavaram Head Office Process description FA.10.01 Milk Costing 1. Collection of Data Raw Material Costing The three metro dairies provide the Monthly Raw material consumption of the following materials: Mixed Milk Separated Skim milk Butter (Source-wise*) SMP (Source-wise*) Butter oil The Opening Balance and Closing balance details are obtained from the dairies for all the raw materials. *Butter consumed from FBDs is non-taxable and from other than FBDs it is taxable and from other state federation rates is purchase order specific. The valuation is done by the accounts section of respective units. Overhead, Staff, Administrative overhead & Administrative staff Costing The overhead expenses, staff expenses, Administrative overheads & staff expenses are submitted by respective units extracted from the Books of Accounts. Exceptions Overhead Costing: Consumption of Furnace oil, Packing film, electricity, water, Milk inward Transport are on the actual consumption basis. The quantitative figures are submitted for each type of milk by the dairies to be valued by the Accounts wing. Staff Costing: Expenses of Annual Nature viz. Bonus, ex-Gratia, Production Linked Incentive (PLI), staff welfare expenses are estimated annually and charged to costing proportionately for each month. Distribution Expenses This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 66 Assessment of business processes Privileged and Confidential Overheads & staff costs for sachet milk & Bulk vending are submitted by marketing unit extracted from the Books of Accounts. Sales budget for each type of milk with quantity and value are also provided by the marketing unit. Sale of federation milk Sale of district Union milk Manufactured from dairy The income & expenditure of each unit is sent to the Head office Accounts III section. 2. Apportionment of expenses 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Raw Material (MM, SSM) & (Butter, SMP) are grouped under Milk and ingredients respectively. The expenses are apportioned on the basis for Total Solids for each type of milk sold and the values is adjusted from Opening Balance & Closing Balance. Packing film material expenses are on the basis of actual consumption for each type of milk sold. Milk Carriage inwards is shown separately and is apportioned on total volume of milk sold. Furnace oil, electricity, water and consumables are shown as separate heading and grouped under variable expenditure and calculated on per litre basis. Other expenditures are grouped under fixed expenditures and apportioned to milk on litre basis. Staff compensation is grouped under fixed Expenditure. Distribution expenses are apportioned as per the following: i. Sachet milk a. Carriage inward b. Other overheads ii. Bulk Vending a. Carriage inward b. Transport expenses (milk inwards & milk outwards ) apportioned on the basis of K.M c. Other overheads Administrative expenses are apportioned on volume basis of each type of milk sold. Interest & Depreciation are apportioned on volume basis of each type of milk sold 3. Tabulation of Costing Particulars Raw Material a. Milk b. Ingredients Production Overheads Variable expenditure a. Packing b. Water c. Fuel d. Electricity e. Consumables f. Carriage Inwards TM SM Type of Milk FCM DTM SM – Bulk NA This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 67 Assessment of business processes Privileged and Confidential Fixed Expenditure a. Overheads b. Staff compensation Administrative Overheads a. Overheads b. Staff Compensation Distribution Overheads a. Carriage outwards b. Other overhead expenses c. Staff compensation Interest Depreciation Total Cost T.U N.A – Not Applicable for packing materials T.U – Apportioned from the Transport unit expenses FA.10.02 Product Costing 1. Collection of Data Product cost sheet is prepared at JMD’s office costing and MIS wing. The data is collected on monthly basis as per product wise, retail packing wise and are recorded in the respective worksheet provided in the product costing excel workbook Marketing consolidates sales data, both quantity Raw material data as per actuals drawn from the products production ledgers maintained by the products dairy and entered in the input excel worksheet for raw materials. Rate for raw materials and ingredients are drawn from the stores ledger Power usage data is collected from production engineering section The packing data is classified into primary packing and secondary packing for each product Production of products and their packing from the products production ledger Furnace oil consumptions are collected from the Furnace oil consumption records classified product wise Power consumption (units) of the products dairy is drawn from Ambattur dairy records Consumables quantity details are drawn from product dairy sub stores Income & expenditure accounts of product dairy and product marketing division are collected from JMD’s office & marketing division respectively. 2. Apportionment of expenses Item of Expenditure Raw materials Direct Labour Fuel Production variable Overheads Power Packing Production overheads fixed Basis of Apportionment Actuals Allocation based on labour norms Apportioned on the basis of heat energy norms On sales value Units of consumption Actuals On sales value This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 68 Assessment of business processes Privileged and Confidential Indirect labour Admistrative Overheads Distribution Overheads Carriage Outwards On sales value On sales value On sales value On sales value 3. Tabulation of Costing As per the MS excel sheet format attached in the annexure XX Key process inputs Financial Statements Income & Expenditure Rates Norms Production & Sales quantity Income & Expenditure Key process outputs Milk Cost Sheet Product Costing Sheet Key Performance Indicators Product mix Issues Lack of integration between cost sheet preparation and financial books of accounts Unit wise costing/ financial performance Difficulty in collection of data for costing purposes Allocation of expenditures IT Applications currently in use Microsoft Office Google sheets Reports currently in use Cost Sheet Products Cost sheet This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 69 Assessment of business processes Privileged and Confidential 3.1.11. Banking Operations Date 2nd September 2014 Interviewee(s) Mr. C Rajadurai (Consultant Finance), Mr. T.K. Baskaran (GM Finance, JMD Unit), Mr. S Venkatraman (DGM Finance, HO), Mr. D. Sridharan ( DGM Finance, Salem Union), Mr. T. Muthukumaran (AGM Finance, HO), Mr. G. Elangovan (AGM Finance, Central dairy)), Mr. K. Anbumani (AGM Finance, Ambattur), Mrs. B. Vanitha (AGM Finance, Marketing) Process Owner(s) Mr. C. Ravi (GM – Finance) Interviewer Mr. Sridhar Ramananthan (PwC), Mr. Guru Krishna Chandar (PwC) Location Madhavaram Head Office Process description FA.11.01 Opening, operation and closing of bank accounts 1. 2. 3. 4. 5. 6. 7. Every unit is having separate operative bank account for their operation for which funds are being transferred to from Head Office on furnishing weekly funds forecast and previous month’s funds utilization statements. Separate Banks accounts are in operation for remittance of Sachet Milk sales, Bulk Milk Sales, Metro Products Sales and Upcountry remittances. The remittance to the above bank accounts are being monitored by Marketing Division concerned and the withdrawal are being made by Head Office. In Head Office, separate Banks accounts are being maintained for transaction on Government Schemes, TNLDA schemes, Employees Security Deposits, Capital Gain, STEP Scheme, NDP Scheme and IDMS project. For Opening and Closing of Bank Accounts, the Managing Director is delegated with full power. Separate orders are being obtained for opening and closing of each and every bank account. For opening of new account in the Unit, single file seeking order with justification and requirement of new account are being sent to Head Office and the Accounts I Section, Head Office verify the requirement and recommend to the Managing Director for orders. Based on the orders of the Managing Director, the Unit shall initiate necessary further action. As per the Government orders, a public sector undertaking shall have accounts with maximum of 7 banks. At present, the Federation is having accounts with the following banks: a. IDBI Bank (Sachet, Bulk Vending and Upcountry Transaction and Operative accounts for Ambattur, Marketing and III Dairy) b. Axis Bank (Bulk Vending Transaction) c. City Union Bank (Metro Products Transaction) d. Canara Bank (Operative Accounts) e. State Bank of India (Scheme Accounts) f. Indian Overseas Bank (IDMS Project accounts) g. Indian Bank Any general/scheme fund identified as surplus or not required for spending in the near future, is invested in fixed deposits with banks, split up into convenient lots for closure and retransfer to Savings Bank account for operational needs. Key process inputs NA This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 70 Assessment of business processes Privileged and Confidential Key process outputs NA Key Performance Indicators NA Issues NA IT Applications currently in use Microsoft Office Reports currently in use Bank Statements This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 71 Assessment of business processes Privileged and Confidential 3.2. Purchase 3.2.1. Purchase Date 3rd, 12th September 2014 Interviewee(s) Mr. K. Murugan, Deputy General Manager (Engineering) – Transport Unit, Mr. D. Ambikapathy (Junior Manager - Traffic), Dr. A. P. Kumar (Deputy General Manager (Cattle feed plant), Dr. P. Chandrasekaran (Animal Nutrition Officer), Mr. C. Rajadurai (Consultant - Finance) Process Owner(s) Interviewer Sridhar Ramananthan (PwC), Guru Chandar (PwC) Location Transport Unit, Cattle feed plant (Erode) Process description P.01.01 Procurement of Raw milk At Society The farmers/pouring members supplies milk to the societies and the details of the milk procured is recorded in the farmer’s pass book and the member wise details of the milk procured are recorded in the society’s Day Book and the signature is obtained from the farmer. The milk received from all the members are pooled in cans of 40 ltrs and sent to the nearby CC/BMC/Union for further processing of milk along with an invoice. At CC/BMC/union dairies The transporter is given the route schedule to fill the details of milk cans collected from respective milk collection points. On arrival of the milk trucks at CC/BMC/union dairies the samples of each society/tanker is taken and sent to lab for quality testing. The Daily Milk Receipt (DMR) statement is prepared that contains information of the milk procured such as date, invoice no., shift details, vehicle details, milk quality details, quantity received both invoiced and actuals. The DMR copy is sent to the society for their reference. At the time of Milk movement from BMC/CC/Union dairy the tanker milk dispatch note containing details such as quantity, quality, transporter details, seal details, date & time of dispatch, etc. is sent. At Federation Dairy The planning section at the Head office prepares a monthly procurement plan of raw materials for production of milk for each federation dairy and sends the monthly schedule of supply to each dairy to be sent to the unions. The unions based on the indent shall supply MM/SSM to the federation dairies. P.01.02 At FBDs based on the conversion direction from federation The surplus milk over and above the local sales and metro supply are directly sent to FBDs for conversion on federation account. The milk bill and conversion charges are being processed at JMD’s This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 72 Assessment of business processes Privileged and Confidential office based on conversion of milk into powder and quality report. The settlement to the supplying District union and FBD are made at Head Office based on the payment advice from JMD’s office. P.01.03 Purchase of molasses (cattle feed production) from Government sugar mills Union participates in the tender followed by Tamilnadu Sugar Corporation after following procedure. Allotment for the yearly sugar season from various co-op sugar mills is made by them. Payment is made in advance. Transport arrangement is fixed through the regular tendering system. Molasses is received at the cattle feed plant and the Final payment will be settled based on sugar mill weight. P.01.04 Purchase of spare parts at Transport unit The Transport stores at Madhavaram raises a Purchase Request (PR) to purchase spares for aavin owned vehicles. The PR is sent to the Purchase section for approval and based on the approval the purchase section raises a Request for Quotation (RFQ) to selected suppliers. The responses are consolidated and put up for committee’s approval. The purchase order is raised to the supplier quoting the lowest amount after negotiations. On receipt of the spares the receipt log is maintained in the Inward register and is sent for inspection to test the quality and the details are recorded in the inspection report. On being approved the materials are sent to the stores and Goods Receipt Note (GRN) is generated and sent to Accounts Department at Madhavaram Milk Dairy for payment. There are 3 major types of purchases Milk procurement (milk, SMP, butter, etc.) Dairy operational requirements Administrative purchases P.01.05 Dairy Operational purchase requirements TCMPF units and unions send the purchase request to the stores based on their requirement. Stores based on the stock availability either supply the materials or sends Out of Stock notice back to the units. In case the requirement is urgent in nature the unit shall arrange on its own for purchase of the required materials but the materials will be supplied to stores and then will be supplied to the respective units. Based on the stock levels the General stores raises purchase indent for the indented materials and carries out the necessary purchase procedure according to the values of purchase (quotation/ limited/open tender following TNTT Act.) Based on the responses for the quotation/tender the vendor is selected and Purchase order will be placed on him as per the supply schedule mentioned in the tender. On receipt of goods invoice is raised by the supplier and if quality test is required a Note for inspection is sent to QC wing to test the sample of the materials received. Stores section prepares the GRN and records the details of the purchase in material wise stores ledger and Day Book. The GRN, invoice, PO, sanction order are sent to accounts section of JMD office where payment is made. The materials purchase shall include Films, tubs, consumables and chemicals like washing soda, etc. Purchases for goods such as spares, furnace oil, furniture, fixtures, fittings etc. are carried by respective unit itself. Transfer of materials from one unit to another is done through Material This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 73 Assessment of business processes Privileged and Confidential Transfer Note, the reference of which recorded in the stores ledger of both units. Note: All Purchases made on payment against deliveries is treated as advance payment and on receipt of goods it is treated as adjustment in the books of accounts P.01.06 Purchase Indent User department check the availability of stock for their requirement, raise Purchase indent for their requirement based on the stock availability and re-order quantity level. The indent is sent for approval from the competent authority and the same is forwarded to Stores section for processing. P.01.07 Purchase Requisition The Stores Inventory section receives purchase indent, check the availability of the material required by the user department. There can be four outcomes of this verification a) Stores can fulfill the full requirement of the user department by suggesting any alternate similar material available from non-moving stock for this requirement if end user agrees. b) Stores can fulfill the partial requirement of the user department. In this case the stores supply the available quantity to the user department c) Stores don’t have any stock of the material required by the user department. d) Any other department has the stock of material required by the user department. In cases (a), (b) and (d) Stores section checks with the user department if material needs to be procured or returns back the indent to the user. In case(c), stores section creates a PR for procurement of full quantity of material. Purchase section receives PR from stores and approval is obtained as per Delegation Of Power (DOP). Based on the approval tender/quotation preparation approval is obtained. The tender is prepared and a Two bid systems is followed namely “Technical Bid” and “Price Bid”. The technical bid contains technical specifications, experience, financial status etc. Initially Technical bid will be opened on due date and time, Tender committee affix their signatures in the offers submitted, record the vendor details in the respective file by the committee and hand over it to purchase for further processing. Purchase will evaluate technical and commercial details with reference to the Qualifying factors specified in the tender and forward it to the technical evaluation committee for Technical evaluation. Any shortcomings/clarifications arising during evaluation will be communicated to the respective vendor and given time for submission of the same. After evaluation, note will be put up to the competent authority for opening price bid. At price bid stage, vendor put their rate in closed cover and submits it along with tender as “Price Bid”. On evaluation of technical bid, the qualified vendors will be intimated about the date of opening the price bid. The price bid of qualified vendors will be opened by the tender committee in front of the participated bidders and announce the rates of all This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 74 Assessment of business processes Privileged and Confidential vendors. P.01.08 Quotation Comparison Statement(QCS) Offers received from all the vendors with respect to the specific enquiry will be evaluated and a landed cost will be arrived at for comparison. To arrive at the L1 status the following costs will then be deducted. If the procurement value is considerable, the supplier will be called for a techno- commercial negotiation asking for price reduction/discount and commercial points. During negotiation, there is a scope for reduction of prices, other revision in commercial factors like delivery, payment terms etc., P.01.09 Splitting of Requirements Where the L1 source is not able to meet our requirement in full, L2 is approached for the remaining other sources on merits of their ranking in Quotation Comparison Statement and split the order to one or more sources at the same rate if they agree or at next rates also depending upon the nature of requirement, urgency and delivery time. P.01.10 Approval Note After Price evaluation, an approval note will be prepared. It is approved by the competent authorities as per Delegation of Power (DoP). The following details would be elaborated in the approval note for seeking the competent authority's approval. The approval note will contain the following in detail Requirement justification Enquiry process Bids received and evaluation details Price details of the proposal Price comparison and efforts taken to obtain better price Price justification Proposal value Commercial details like duty, tax, delivery, mode of despatch etc., P.01.11 Purchase Order Once the approval is received, Purchase order will be generated in the system, printed and signed by the competent authority as per DoP. PO in duplicate will be sent to the supplier. Copies of the PO will be marked to the Stores Receipt section, User department, Quality Control, Finance and a copy will be retained in the respective PO file. P.01.12 Tender Fee Tender fee collected from the vendor will be forwarded to Finance through system. The tender fee is This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 75 Assessment of business processes Privileged and Confidential nonrefundable. P.01.13 Earnest Money Deposit (EMD) This money collected by way of Demand Draft (DD) only along with tender document and DD shall be forwarded to Finance with tender / enquiry reference. This money will be returned to unsuccessful vendor once after finalizing the tender. This money will not bear any interest while returning. The EMD is sent to the Accounts section. The section floating the tender will prepare a note order to refund the EMD/deposit. Accounts section will prepare voucher and prepare Cheques and refunds amount and necessary entries made in the books of accounts. To raise EMD /Deposit (payables) the Marketing unit raises request on behalf of unions/units participating in tenders for supply of products/milk. In case of EB deposits, Diesel deposits respective units will make payments and show as investments in their books of accounts. P.01.14 Security Deposit (SD) After finalizing the tender, the EMD collected will be converted in to SD for successful tenderer and the same shall be returned after successful completion of order. This money will not bear any interest while returning. P.01.15 Performance Bank Guarantee (BG) This shall be collected from supplier against supply performance as per order terms and the same shall be returned to supplier once after the performance validity period is over based on user advice furnishing performance feedback. P.01.16 Supply of Materials Supplier after receipt of PO acknowledges and confirms his acceptance to the terms and conditions mentioned in the PO and send one copy of PO to the Purchase section. Then executes his supply as per the terms and conditions mentioned in the PO. For bulk materials delivery schedules will be given to supplier based on the requirement from time to time. Receipts of these materials are monitored from time to time to ensure uninterrupted production. P.01.17 Receipt of Materials at Stores Material is either directly received at stores or dairy. In the case of receipt at stores, after receipt of material the Stores section acknowledges it in the delivery note copy of the supplier / transporter. In the case of materials collected at the dairies, the purchase section receives acknowledgement in the consignee copy of Delivery Note from the transporter. Stores section intimates to the Lab or User about the receipt of material. Stores section also co-ordinates with them for inspection. After inspection completion, stores receipt document (Goods Receipt Note - GRN) is prepared to account for the material received against respective purchase order for acceptance / Rejections. After documentation, the Stores will distribute the copies of GRN to the respective department for necessary action at their end. P.01.18 Non-Conforming material/rejections The Inspection report will contain information regarding the quality of the materials and necessary This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 76 Assessment of business processes Privileged and Confidential cut on payment to be implied as per the tender specifications. The rejected samples are also recorded in the Inspection report and the intimation is given to the stores section to reject the materials. The purchase section gives an official intimation to the suppliers to replace the rejected materials within the stipulated time period (20 days). If the material is not replaced between 20 to 60 days, then penalty is levied. If not replaced within 15 days, the material is auctioned. P.01.19 Payment Purchase will send copies of PO to Finance. After effecting supply, supplier will submit original Invoice with relevant document to purchase and purchase will hand over the same to finance department. Stores will send GRN in duplicate to Finance. Based on the above finance will process and release payment on due date to supplier. Key process inputs Purchase Request Inspection Report Goods Receipt Note Purchase Indent Supplier Invoice Purchase Order Monthly Milk Procurement Schedule Key process outputs RFQ Issue of Purchase order Tender Document Supply of materials Payment to Suppliers Key Performance Indicators NA Issues IT Applications currently in use Reports currently in use This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 77 Assessment of business processes Privileged and Confidential 3.2.2. Asset Maintenance Date 2nd September 2014 Interviewee(s) Mr. C Rajadurai (Consultant Finance), Mr. T.K. Baskaran (GM Finance, JMD Unit), Mr. S Venkatraman (DGM Finance, HO), Mr. D. Sridharan ( DGM Finance, Salem Union), Mr. T. Muthukumaran (AGM Finance, HO), Mr. G. Elangovan (AGM Finance, Central dairy)), Mr. K. Anbumani (AGM Finance, Ambattur), Mrs. B. Vanitha (AGM Finance, Marketing) Process Owner(s) Mr. C. Ravi (GM – Finance) Interviewer Mr. Sridhar Ramananthan (PwC), Mr. Guru Krishna Chandar (PwC) Location Madhavaram Head Office Process description P.02.01 Asset Maintenance Head office and units of TCMPF maintain Fixed Asset registers for land, Building, Plant & Machinery, equipment, furniture, etc. and make chronological entries for the purchase, disposal, transfer to other units, condemnation/scrap. Physical Verification Report as on 31 st march of every year is prepared and verified by Statutory Auditors and form part of Audit records. Transfer of assets from one unit to another is done through Material Transfer Note, the reference of which recorded in the fixed assets register in either unit. P.02.02 Scrap Disposal Scraps such as iron, automobile, etc. are made periodically. Log books of vehicles, plant & machinery are maintained to record their operations and maintenance. Key process inputs Asset Purchase Bills Physical Receipt of assets GRN Key process outputs Physical Verification Report Disposal of scraps Key Performance Indicators NA Issues Lack of proper maintenance of assets master Lack of proper monitoring system for the life of fixed assets No proper entry in the books of accounts for Inter unit transfer of assets No system for identifying condemned assets IT Applications currently in use Microsoft Office This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 78 Assessment of business processes Privileged and Confidential Reports currently in use Fixed Assets Register Material Transfer Note Physical Verification Report This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 79 Assessment of business processes Privileged and Confidential 3.3. Quality 3.3.1. Quality check of raw materials (raw milk, butter, SMP, products, other materials) Date 11th September 2014 Interviewee(s) Mr. S R Sankar (DGM – QC), Dr. A P Kumar (DGM – Cattle Feed, Erode), Dr. Muruguselvan (AGM – CC, Namakkal) Process Owner(s) Mr. S R Sankar (DGM – QC), Dr. A P Kumar (DGM – Cattle Feed, Erode), Dr. Muruguselvan (AGM – CC, Namakkal) Interviewer Ms. Suganthi Chikannan (PwC), Mr. Dinesh Manoharan (PwC), Mr. Umakant Singh (PwC), Mr. Sridhar Ramananthan (PwC), Mr. Guru Chandar (PwC) Location Ambattur Dairy, Erode Cattle Feed plant Process description Q.01.01 Quality Inspection of raw milk procured At each level of procurement of raw milk a sample is taken to test certain parameters such as Quality of milk (Fat content, SNF content, Temperature reading, Lacto meter reading, MBRT). The samples are taken as per the following: At Society Level – Farmer wise At CC/BMC – Society wise At Unions –Society wise, Tanker wise Federation Dairy – Tanker wise Q.01.02 Quality Control at Dairy At regular interval from storing Milk at SILO, to packing milk in sachets and loading in to vehicle, the quality of the milk is tested as per SOP/ ISO standards. The quality of raw materials, water, chemicals, packing materials and other consumanles is verified by QC. The quality control maintains following registers o Dairy Chemistry register/ QC processing register o Dairy Bacteriology register o Tanker seal verification register o Lab Report o Adulterants detection register o Plate counts register This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 80 Assessment of business processes Privileged and Confidential Q.01.03 Quality check on receipt of materials On receipt of the materials Stores sends the Inspection Report to QC. Samples are collected by Lab for quality testing. In some cases, Purchase department receives samples from multiple vendors during tender processing/ quotation and forwards the same to Lab. Lab collects samples as per the sampling plan. The samples are tested as per the standard operating procedures (SOP/ ISO) and checked for conformance to specifications as mentioned in tender. If samples are found to be conforming to specifications, results are documented in. The test reports are prepared in a prescribed format with remarks and sent to Stores/Purchase departments and also to the user department. If they do not conform to the specifications, the received items are rejected with remarks mentioned in the inspection report and sent to Stores department. Key process inputs Inspection Request Report Key process outputs Lab reports Key Performance Indicators NA Issues No visibility on analysis of the performance of the vendors w.r.t. quality of their materials No visibility on the sub-standard quality of milk (below 8.0% SNF) union-wise, BMC-wise, CC-wise, tanker-wise and contractor-wise No visibility on high temperature (more than 8 degrees C) union-wise, BMC-wise, CC-wise, tanker-wise and contractor-wise No visibility on MBRT (less than 30 minutes) union-wise, BMC-wise, CC-wise, tanker-wise and contractor-wise No visibility on test variation w.r.t. solids (>0.3%) union-wise, BMC-wise, CC-wise, tankerwise and contractor-wise No visibility on performance of metro dairies w.r.t. temperature of cold room, Ice Bank Tank (IBT), processing plant, SILOs, packing and dispatch temperature IT Applications currently in use NA Reports currently in use Dairy Chemistry register/ QC processing register Dairy Bacteriology register Tanker seal verification register Lab Report Adulterants detection register Plate counts register This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 81 Assessment of business processes Privileged and Confidential Quality Control START User Departments Purchase of Raw milk, butter, SMP, other raw materials Collect samples as per procedure Receive and testing/ analysis of the samples QC wing Return the materials to the suppliers Receive the raw materials END Send the sample for testing of quality Type of raw materials RAW MILK Determine the fat & SNF content of the raw milk Record the test details in inspection report register and Daily Milk Record Send the DMR to the respective suppliers END Butter / SMP / product Check the quality of the product Based on the tests prepare a Quality Inspection Report Quality can be accepted? YES Send the inspection report to the production wing to proceed for production Quality Control Register NO Reject the raw materials and send the inspection report This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 82 Assessment of business processes Privileged and Confidential 3.3.2. Quality check of raw materials for production of cattle feed Date 11th September 2014 Interviewee(s) Mr. S R Sankar (DGM – QC), Dr. A P Kumar (DGM – Cattle Feed, Erode), Dr. Muruguselvan (AGM – CC, Namakkal) Process Owner(s) Mr. S R Sankar (DGM – QC), Dr. A P Kumar (DGM – Cattle Feed, Erode), Dr. Muruguselvan (AGM – CC, Namakkal) Interviewer Ms. Suganthi Chikannan (PwC), Mr. Dinesh Manoharan (PwC), Mr. Umakant Singh (PwC), Mr. Sridhar Ramananthan (PwC), Mr. Guru Chandar (PwC) Location Ambattur Dairy, Erode Cattle Feed plant Process description Q.02.01 Purchase of raw materials for cattle feed production Purchase department selects the third party based on the tender (L1) and issues the work order copy to third party and also to Lab. Lab receives the intimation from Purchase department regarding the inspection of raw materials to arrange its facility. On arrival of the goods at the gate a physical inspection is done to check for damages or pilferages and the truck is sent for weighment and the Weight Acknowledgement Receipt is prepared at the weigh bridge. At the stores the samples of each raw materials supplied are taken for Quality testing, If the materials are rejected based on the poor quality, the suppliers had to replace it within 20 days / within 60 days with payment of penalty. The approved goods are sent to the stores and used for production based on the requirement and the finished goods are manufactured based on a predefined formula of mixture of raw materials. Post Production the samples from each batch of finished goods are sent to the lab for testing as per norms. On approval of the quality of the finished goods, those goods are sent for dispatch to respective unions/societies. Based on the Acknowledgement of the societies for receipt of cattle feed a system generated invoice is raised and sent to accounts wing for payment. The supplier raises the invoice to the cattle feed plant along with the GRN is sent to the purchase section in the union for payment. Sample Outsourcing of cattle feed raw materials This document describes the processes involved in Sample outsourcing for testing. Production department sends the samples for testing. Lab checks for the availability of equipment and testing methods. If available, the sample is tested. Lab checks for conformance of test reports with the specifications and remarks accordingly. An additional sample is sent to a third party agency for testing in case of any disputes with respect to the quality of the raw materials supplied the sample is tested by the third party agency and lab Test report is prepared by the agency. Based on the offers received from vendors, Lab selects the suitable vendor for testing of samples. Lab prepares an approval note to the Head of Operations (Factory This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 83 Assessment of business processes Privileged and Confidential Manager) for outsourcing the Sample testing. The approval note contains Reason for testing Justification for third party analysis Suggested Vendor Quoted price Terms and conditions. If the sample is to be tested for one time only, then the lab sends the sample to the approved vendor. After testing, Lab receives the test report along with the invoice from the vendor. Time required for testing by third party is about a week or a month. Test reports along with remarks and comments are sent to Production department. On receipt of invoice, the same is verified and certified for the payment and forwarded to Accounts department at the union along with the approval received earlier from DGM (cattle feed). Q.02.02 Quality Control Lab The stores sends three samples for testing purpose: 1. Animal Nutrition Officer (ANO) 2. Internal Lab 3. External Lab (Third party agency) The results of the samples tested are recorded in the Raw Material Analytical Register. The sample sent to the 3rd party agency is called as the Control Sample. The Control sample is tested in case of disputes arising between the cattle feed unit and suppliers with respect to the test results given by the internal Quality control lab. The Control sample is stored at till the final bill settlement is made to the supplier. The ANO will consolidate the test results and will prepare an Analytical Report. This report will contain information regarding the necessary cut on payment to be implied as per the tender specifications. The rejected samples are also recorded in the AR and the intimation is given to the stores section to reject the materials. The purchase section gives an official intimation to the suppliers to replace the rejected materials and collect the same within 20 days else within 60 days with payment of penalty for delay. Key process inputs Raw materials Samples Key process outputs Tender for procurement of raw materials Analytical Report This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 84 Assessment of business processes Privileged and Confidential Key Performance Indicators NA Issues NA IT Applications currently in use NA Reports currently in use Raw material Analytical Register Analytical Report Goods Received Note Stores Ledger Raw Material Bill settlement register Raw material indent cum supply register Finished products register Goods Dispatch Challan Cattle feed transfer memo This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 85 Assessment of business processes Privileged and Confidential START Collect samples as per standard procedures Preparation of tender for procurement of raw materials Select L1 bids for the tender and issue purchase orders Receive goods and conduct physical verification for damage Send goods to the stores for storage and inspection Store the raw materials and use for production Reject the samples and intimate to the purchase Section Send the samples for testing Intimate the supplier to replace the rejected materials and collect the same Prepare GRN along with the invoice send to the accounts section for payment END Purchase Stores Purchase of raw materials for Cattle Feed production NO YES Conduct testing/ analysis of each sample Record the test results ANO consolidates the test results and prepares a report Raw Material Analytical Register Analytical Report Is the quality accepted? Lab Collect the three samples Send each sample to ANO & 3rd party agency for Control purpose This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 86 Assessment of business processes Privileged and Confidential 3.4. Transport 3.4.1. Purchase of spares, tyres, plates, batteries, tools etc. Date 3rd September 2014 Interviewee(s) Mr. K. Murugan, Deputy General Manager (Engineering) – Transport Unit, Mr. D. Ambikapathy (Junior Manager - Traffic) Process Owner(s) Deputy General Manager (Engineering) – Transport Unit Interviewer Mr. Sridhar Ramananthan (PwC), Mr. Guru Chandar (PwC) Location Transport Office – Madhavaram Time 4 pm Process description Transport Department manages the milk collection from Unions to TCMPF and distribution of milk to AVMs in Chennai Metro. All the Metro dairies have transport departments reporting to the Transport Unit at Madhavaram. TCMPF uses in-house fleet of vehicles (53 units – 44 milk tankers and 9 milk vans and 7 condemned vehicles and 1 milk van) as well as hires the services of contractors for transport of milk and milk products. In milk there are two types of milk, sachet milk (packet milk) and bulk milk (loose milk sold in automatic vending machine). TCMPF uses in-house fleet for bulk milk and tries to hire contractor’s services for sachet milk. In-house vehicles are used for distribution of sachet milk at times of strike and other exigencies. Apart from this, TCMPF owns 6 vehicles for distribution of products. The milk vans are used for collection of butter, SMP and sugar. Major processes covered in this unit are: Purchase of spares, tyres, plates, batteries, tools etc. Fleet & Resource Management TP.01.01 Purchase of spares, tyres, plates, batteries, tools etc. Raise Purchase Request and get quotations The Transport stores at Madhavaram raises a Purchase Request (PR) to purchase materials (Spares, tyres, MS Sheet (mild steel), Cold Roll Sheet (CR), batteries, tools, office equipment etc.) to the preferred suppliers (from Vendors List) for the Transport unit. Based on the PR, the suppliers provide their quotations. The quotations received are compiled and a comparative statement is prepared to find the bidder who has quoted the lowest (L1) and negotiations are held if needed. • For diesel, PR is sent to the Public Sector Oil companies and proforma invoice is received from them. Transport unit forwards the same to Finance for processing payments. On making payment, diesel is received. • In case of advance purchase, the Competent Authority for managing the purchase is the This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 87 Assessment of business processes Privileged and Confidential JMD. In case of credit purchase, the DGM – Engineering (Transport) has the power to make the payment as decided in DoP. For diesel, oil and toll-fee, the DGM has the power to make the payment. • Urgent purchases are made directly from market/ suppliers’ on hand quotations. TP.01.02 Send for approval and raise Purchase Order The quotations received from the bidders are sent to the Bid Opening Committee (comprising of three officers AGM (Transport), AGM (Engineering) and AGM (Finance). The comparative statement prepared and technical remarks received from Technical Officer (Manager - Transport) are sent to DGM Engineering (Transport) for approval. On being approved, the same is sent to Accounts Section for budget provisioning. Accounts Section approves the request based on the availability of funds against the requested line item in budget. The approved statement is received by DGM (Engineering) – Transport Unit and if needed, it is sent to Competent Authority for approval. On approval, a purchase order is raised against the selected supplier. On receipt of the material the receipt log is maintained in the Inward register in the Stores (Transport) and is sent for inspection to test the quality and the details are recorded in the inspection report. On being approved, the Goods Receipt Note (GRN) is generated and sent to Accounts Section at Madhavaram Milk Dairy for payment. Stores ledger is maintained for each and every item of stores. Key process inputs TP.01.01 Stock levels of materials, Purchase Request TP.01.02 Technical remarks, Comparative statement for approval Key process outputs TP.01.01 Comparative statement for approval, Remarks from Technical Officer (regarding reasonability of the quoted prices) TP.01.02 Issue of Purchase order Key Performance Indicators NA Issues IT Applications currently in use Microsoft Office Reports currently in use Purchase Request Inward Register Inspection Report This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 88 Assessment of business processes Privileged and Confidential Goods Receipt Note 3.4.2. Fleet Management Date 3rd September 2014 Interviewee(s) Mr. K. Murugan, Deputy General Manager (Engineering) – Transport Unit, Mr. Ambikapathy (Traffic Assistant) Process Owner(s) Deputy General Manager (Engineering) – Transport Unit Interviewer Mr. Sridhar Ramananthan (PwC), Mr. Guru Chandar (PwC) Location Transport Office – Madhavaram Time 4 pm Process description TP.02.01 Preparation of daily route plan Milk movement plan (monthly plan) is received from Planning Department. Some routes have been designated to be covered by Federation vehicles (on an average, 2.8 lakh litres of milk are being collected by Federation vehicles on a daily basis). The remaining routes are managed by private hired road milk tankers (RMTs). Based on the milk movement plan for the month, the transport section prepares a Daily Route Plan with the details of drivers and the time of dispatch for the specific routes for collection of milk from the district unions’ dairies, CCs, BMCs, to the respective Metro dairies. A duty roster (monthly) is prepared with details of the day and time of reporting and routes for the driver. Similarly, a duty roster is prepared for the technical staff and attendance is maintained for them. TP.02.02 Check availability of vehicles and drivers and dispatch vehicle A control chart is prepared (daily) for allotment of drivers along specific routes. The drivers come at the allotted time as per the duty roster. Traffic supervisor prepares the trip sheet (daily) for each vehicle and allots the driver name and the destination. Based on the capacity and type of goods (bulk milk), the appropriate vehicles are dispatched after receipt of E form (Empty Form) from the Quality Section certifying the vehicle is cleaned. The vehicle departure details are entered in the Tanker Movement Register and sent for dispatch. The diesel and oil drawn are noted in the Diesel Issue Register and Oil Issue Register respectively. TP.02.03 Manage On-road vehicles and return to Transport unit On reaching each destination (BMC/CC/Union Dairies) the arrival and departure time from that point is entered by representative at that destination. Based on the difference in the arrival and departure time, the idle time of the vehicle is calculated at each location. The representative at that location, on receipt milk, enters the quality parameters of milk (fat, SNF, temperature, quantity). The This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 89 Assessment of business processes Privileged and Confidential drivers enter breakdown details, if any, during the trip. Diesel drawn from the destination (if any) is entered in the trip sheet. On returning to the Transport unit at headquarters, the speedometer readings are also noted (initially noted at the time of departure) to understand the total distance travelled. Diesel is filled in the vehicle diesel tank and sent to the Dairy for emptying the milk. Fuel average is arrived at by dividing the diesel consumed across the distance travelled. The details of trip sheet are maintained in the tanker movement register (with trip sheet number as the reference). The arrival time (turnaround time) from after emptying the milk and cleaning the tanker at the dairy is noted. Key process inputs TP.02.01 Milk movement plan, Off road register, TP.02.02 Daily route plan, Attendance Register, Tanker Movement Register TP.02.03 Trip Sheet Key process outputs TP.02.01 Daily route plan TP.02.02 Trip Sheet, Control Chart TP.02.03 Tanker Movement Register, Log Book Part 1, Log Book Part 2, Diesel Issue Register, Diesel Stock Register, Breakdown Register Key Performance Indicators Fuel Average Issues All plans are prepared manually hence traceability becomes difficult Asset history maintained manually Duplication of records (error in one record will seep into the rest of the records) IT Applications currently in use NA Reports currently in use None This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 90 Assessment of business processes Privileged and Confidential TP.01.01 Raise Purchase Request and get quotations Competent Authority Phase Seek clarifications Transport Unit Start Stock level of materia l Raise Purchase Request (PR) Diesel to be purchased? Approved Yes Furnish details and send to Competent Authority for approval List of approved suppliers Advance/ Credit purchase? Raise Purchase Request (PR) for spares, tyres, plates, batteries, tools etc No No Urgent purchase No Yes Yes PR is sent to the Public Sector Oil companies Suppliers No Quotations from suppliers Send proforma invoice with details to Finance for processing Payments Comparative Statement Compile the quotations received from the suppliers and prepare comparative statement End Determine L1 among the quotations received Hold negotiations with the L1 supplier if needed A Purchase from suppliers End Send proforma invoice on receipt of PR This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC Receive PR and prepare quotations 91 Assessment of business processes Privileged and Confidential TP.01.02 Send for approval and raise Purchase Order Phase Accounts Receive documents for budget provisioning Budget available? Yes Prepare approval statement after approving line item Competent Authority No Put up for revised budget estimate approval Start Transport Unit Technical remarks Approved? No Send for approval to DGM (Engineering – Transport) Yes Comparative statement This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC Compile documents and send for approval Prepare clarifications Raise Purchase Order against Supplier End 92 Assessment of business processes Privileged and Confidential TP.02.01 Preparation of daily route plan Phase Transport Unit Planning Dept Start Milk movement plan (monthly) Plan for usage of own fleet and assign routes to private hired road milk tankers (RMTs) Prepare Daily route plan with the details of drivers and the time of dispatch for the specific routes for collection of milk from the district unions’ dairies, BMCs, CCs, to the respective Metro dairies. Vehicle Register Driver Driver Attendance Register This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC Duty Roster Daily Route Plan End 93 Assessment of business processes Privileged and Confidential TP.02.02 Check availability of vehicles and drivers and dispatch vehicle Phase Transport Unit Departure details in Tanker Movement Register Prepare Control Chart) for allotment of drivers along specific routes Control Chart Prepare trip sheet for for each vehicle and allotting the driver name and the destination E Form received? Yes Dispatch appropriate vehicles for bulk milk Oil drawn in Oil Issue Register End Driver Diesel drawn in Diesel Issue Register Attendance in Duty Roster Trip sheet No Quality Start This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC Prepare E form 94 Assessment of business processes Privileged and Confidential TP.02.03 Manage On-road vehicles and return to Transport unit Transport Unit Phase Note speedometer reading Tanker movement register, Log Book Part 1, Log Book Part 2, Diesel Issue Register, Diesel Stock Register, Breakdown Register Fill diesel and send to dairy for emptying milk Note arrival and departure time Start Driver Enter breakdown details, diesel drawn, if any Destination (BMC/CC/Union Dairies) End Trip Sheet Enter quality parameters of the milk (fat, SNF, temperature) This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 95 Assessment of business processes Privileged and Confidential 3.5. Marketing Marketing unit looks after the sales of Sachet milk, Milk products and Up country sales (sales to other states of the country). In addition to the milk produced by the Federation owned dairies (Metro Dairies), the milk is supplied by Villupuram or Kanchipuram Tiruvallur milk unions. The unions submit their invoice to the respective zones and on getting it certified, they submit the same for payment to the Federation. The Marketing Office under Federation is headed by a General Manager (Marketing) reporting to the Joint Managing Director. The structure of the Marketing Office is as follows: The Corporate Marketing Office is located at Nandanam and has key officials including DGM (Corporate), DGM (Finance), SLN GR AGM (Finance), AGM (Finance), AGM (Public Relations, Complaints & Consumer Grievances), etc. located in it. Functions of booking of milk supply, sales, etc. are also performed and coordination with dairies is done from this office. Accounting and Ledger for sales and clients are maintained in this location. Chennai is divided into three regions, each of which is headed by a Deputy General Manager. The Regional Offices provide geographical and supervisory control over various sub offices within their jurisdiction. The Zonal Offices, 16 in number, are headed by a Deputy Manager (Marketing) who looks after the milk sales in their respective geography. Functions of Milk Card sales and accounting are performed here. Bookings may also be performed at Zonal Offices which is then forwarded to the Marketing office for consolidation purpose. The zones manage the distribution through the milk depots (711). Out of these 219 depots are under the direct control of the Federation. 224 out of the 711 depots are managed by the MCCS. Delivery points are 268; further split into 131 and 137 delivery points under the control of Federation and MCCS respectively. Milk Consumer Cooperative Societies (49) are coming under the administrative control of Deputy Registrar of Dairy (Tiruvallur and Kanchipuram districts) and perform key task of linking the end customer with the Federation. These MCCS perform tasks of receiving milk from the Federation and distributing it to the citizens, though depots and delivery points under their control. MCCS are managed by the respective zonal offices. They also manage card sales, cash sales and special orders. Bulk quantities of cards are requested from the zonal office at the start of the month for sales to the consumers. The details of the card sales are shared with the zonal This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 96 Assessment of business processes Privileged and Confidential offices on a daily basis. The zonal office in turn places indents for milk requirement on specified dates (explained below) for production. Based on the indents placed by the DM (Marketing) from the respective zonal offices, DM (Marketing) of the distribution control room will arrange for supply of milk to the depots (Federation and MCCS). Similarly, DM (Marketing) will arrange to supply milk based on the indents received from the zonal offices for the cash sales. With respect to institutional supplies, the indents will be received either directly from the institutions or routed through corporate office at Nandanam (account maintained separately). Control Room prepares the Working Sheet for distribution of milk along the routes. CD 15 document is prepared by Production highlighting the total quantity of milk (of each type) given to Control Room for distribution. This is validated by Control Room official. Control Room prepares Daily Schedule (in triplicate – Control Room, Corporate Office, Zone) highlighting the supply of milk to the various depots along the individual routes. DM (Marketing) Products control room receives the indents directly from the parlours, FROs, AVMs, WSD, MCCS. Based on the indents received, the supply is arranged depending on the availability. For all aforementioned channels (except Parlours), the invoice/ delivery challan/ gate pass will be generated at the control room and the payment would be collected by cheque at the time of delivering the products. With respect to the parlours, the delivery challan is generated for the quantity supplied. Parlours maintain the sales and stock account (Daily Sales statement Schedule) and sale proceeds of the parlour is remitted directly to the bank. Separate sales statements are maintained for the products manufactured at Ambattur plant and those received from other unions. Parlours - Various Franchise Retail Outlets (FRO) are operative in the city for providing additional reach for the products of the Federation. These are normally dealt with on a cash basis. This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 97 Assessment of business processes Privileged and Confidential Figure: Organization chart for Marketing Function within Aavin General Manager Marketing DGM (Finance) AGM (Finance) DGM (Corporate) SLN GR AGM (Finance) AGM (Products) DM (Marketing) Ambattur Products Control Room FROs/ DEW Parlours/ Parlours AVMs/ MCCS DGM (South) Zonal offices (6) Federation Depots Manager (Distributio n) Sholinganal lur Control Room DGM (Central) Zonal offices (5) Federation Depots Manager (Distributio n) Ambattur Control Room DGM (North) Zonal Offices (5) Federation Depots MCCS Depots MCCS Depots MCCS Depots Delivery Points Delivery Points Delivery Points AVM/ FRP AVM/ FRP AVM/ FRP Parlours Parlours Parlours Institutions Institutions Institutions Manager (Distributio n) Madhavara m Control Room The key processes for Marketing department are discussed as follows: MKT.01. Sales Management MKT.02. Pricing MKT.03. Customer Complaints / Grievance Management Each of them are discussed below. This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 98 Assessment of business processes Privileged and Confidential 3.5.1. Sales Management Date 9th , 10th , 11th September 2014 Interviewee(s) Mr. G Ramesh Kumar (DGM – Marketing), Mrs. B. Vanitha (AGM – Finance), Mr. Ranjan (Consultant), Mr. Prabhu (Deputy Manager – Marketing – Salem Union), Process Owner(s) Mr. S K Kadhirvelu (GM – Marketing) Interviewer Mr. Sridhar Ramananthan (PwC), Mr. Vijyendra Niranjan (PwC) Location Marketing Office at Nandanam, Marketing Office at Salem Union, Milk Marketing Office at Tiruchengode, Zonal Office at Anna Nagar, Milk Cooperative Consumer Society at T Nagar Time 12 pm Process description MK.01.01 Sales at Federation Channels for sachet milk sales Sales of sachet milk is managed and monitored for Card sales – Cards are sold to the consumers online as well as from the depots, zonal offices and milk cooperative consumer societies. Consumers pay money in advance for the milk required (maximum of 6 packets i.e. 3 litres milk per day per family in case of lean season) for the entire month. Consumers are supposed to renew their cards every month. Bulk cards are supplied to the aforementioned channels at the start of the month. The indents are collected from the zones by the federation on 14 th of each calendar month and Milk Card Indent Statement is sent to the Control Room at the Dairy for the supply. Supply for this order begins from 16th of that month. Supply cycle is till the 15 th of the next month. Similarly the additional indents received between 14th till 18th are supplied by 20th of the month. Similarly the indents received till 23rd and 28th of the month are supplied by 25th of the month and 1st of the next month respectively. The Booking assistant at the zone prepares a depot-wise daily card sales statement indicating the card number and the type (SM / TM ½ litre/ TM 1 litre/ FCM/ DTM) and quantity of milk required along with an abstract of total number of cards and value of sales and a consolidated abstract of card sales is handed over to the cashier at the zone. The details from the different consolidated statements from all booking assistants is entered in the sales register for the respective zone. Details of daily total quantity of each type of milk and the quantity and the value are prepared as an abstract from the Sales Register. This is called the D Form Register. The cashier enters the collection details in the chitta book and cash book and then prepares a challan for remitting the amount This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 99 Assessment of business processes Privileged and Confidential to the bank. Customer master data is being maintained in the Customer Register. A Stop Supply register is maintained for the customers (with card number, name of customer, quantity and type of milk and the specific days when milk is not needed) who request for a temporary stoppage of milk. The refund amount is calculated and paid to the customer. Card stock register is maintained (CB, OB and cards distributed to MCCS). On a monthly basis, the following statements are sent to the Marketing office at Nandanam by the individual zones o Sale of cards (indent) highlighting the sale of cards in the different cycles (14 th, 18th etc.), payment received o Receipt details for cash sales (differentiating collection of stop supply sales proceeds) o Remittance to bank (differentiating cash and cheque) o Adjustment statement (MCCS commission, staff card, refund allowed to customers, electricity payment) o Consolidated summary of receipts and payments showing CB and OB of cash. The details of payments and receipts are prepared on a daily basis. Personnel from zonal offices enter the data online (Google Drive) and the same is being consolidated at the Marketing office. Quantity and value reconciliation (for each channel) is done at the Marketing office from the details collected from the aforementioned statements and handed over to the Accounts department. Details of CD 15, Working Sheet (includes details of the quantity of milk supplied along the individual routes) and Daily Schedule (includes the details of the milk supplied to the individual depots along the route) are entered into an MS Excel program to arrive at the monthly sales quantity (channel-wise). Independently zonewise indent data is entered into the system to determine the quantity of milk that ought to have been supplied. The aforementioned data is matched and verified to see if final figure is Zero indicating quantity is reconciled. Any discrepancy would then be drilled down to investigate the reason for the same. The information is sought from the zone in that case. Cash sales – Managed at the federation owned depots and delivery points. Cash is collected for the transactions from the depots are passed on to the zones. Register for collection of sales proceeds from AVMs, FRO, MCCS is maintained with an abstract of OB, CB, sales, remittance on that day and the type of milk and total value. For cash sales, a consolidated cash sales reconciliation statement (for all zones) is prepared at the Marketing office to determine the dues and advance collected. Institution Sales (Government and Private) – Aavin sells milk to private and Government institutions. Security deposit (milk cost for a month) is collected only from private institutions and invoice is generated on a fortnightly basis. Institutional requirements of quantity and type of milk are collected at the Nandanam office. If milk is not required by the This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 100 Assessment of business processes Privileged and Confidential institution, they need to give advance notice of minimum two days. If milk is supplied and the institution refuses to accept as they have already requested to not be supplied, the milk is routed back to the zone for cash sales through the Deputy Manager of the respective zone. If the milk is supplied with a delay and the milk gets spoilt, the amount is recovered from the transporter through adjustments in the monthly transport bill. If the fault does not lie with the zone office or the transporter, the money is recovered from the institution or taken from the security deposit. The individual customer account is maintained (for collection of any dues) at the Marketing Office at Nandanam. Wholesale dealers/ agents – Wholesale dealers request for type and quantity of milk and based on the milk supplied to them, they receive an on-the-spot invoice for which the wholesale dealer makes the payment by cheque and use their own vehicles to transport the milk from the Dairy. The banker collects the aforementioned cheques from the respective Control Rooms and credits to the Federation account. Five out of the 48 MCCS act as wholesale dealers. Up-country sales – Milk unions request for sale of products (milk powder and ghee) manufactured by them to other states. The quantity and the rate are determined by a Product Pricing Committee and sold to the bulk purchasers of other states. The payment is received by the Federation and remitted to the respective unions after deduction of commission. Sales Accounting Some products are liable for excise and some are liable for VAT and some attract both. The excise duty for the products is being managed by Ambattur Control Room for the total value of products going out of the dairy. Working on VAT is prepared at Marketing Office. Based on the consolidated monthly sales statement received from the zones, journal entries are passed for the sales of card and cash. Similarly monthly JV is passed for wholesale dealers and institutional sales. Bank reconciliation for the remittances made by the zonal offices is done at the Marketing Office for the respective bank accounts. Sale of Products Based on the indents/ SMS from the Parlours, FRO’s, MCCS, AVMs received at the Control Room at Ambattur Dairy, the DM (Marketing) Product Control Room decides and arranges for the supply based on the availability of the products at the Product Dairy. Control Room prepares the Working Sheet for distribution of products along the routes. CD 15 document is prepared by Production This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 101 Assessment of business processes Privileged and Confidential highlighting the total quantity and type of product given to Control Room for distribution. This is validated by Control Room official. Control Room prepares Daily Gate Pass (in triplicate – Control Room, Corporate Office, Receiving Party) supported by the delivery note/ invoice/ receipt highlighting the distribution to the various channels along the individual routes. The vehicle crew will collect the payment (in cheque) from FRO’s/ AVM/ MCCS at the time of delivery of the products. A consolidated cheque collection statement is prepared at Ambattur Control Room. The bankers collect the cheques and credit the account. Details of supply of products along the routes are submitted to Marketing Office. Daily sales schedule is prepared at Parlours indicating the sale of products. Monthly sales statement (products) is prepared at Marketing Office from the channels (FRO’s/ AVM/ MCCS based on the information from the Product Control Room) and manually entering the sales data received from the parlours. Quality check is carried out for the products at the parlours. For goods that are spoiled, after certification from Quality officials (from Ambattur Unit) for discard of products, the quantity is reduced from the total stock. MKT.01.02 Parlour Sales Tax and VAT Calculations Daily sales abstract is received from all Parlours. This list contains the quantity of each item sold and the amount. The amount remitted to bank is also recorded in the same. Marketing department also receives separately Daily Product Invoices / Delivery note and CD 15 for all the transfers made to the parlours. Goods transfer from products dairy to these parlours are treated as internal transfer. Daily values are entered in a computer system and verified with the paper copies. Monthly abstracts are prepared and accounted for sales tax and VAT. A monthly bound book is prepared and kept for statutory audit purposes. Monthly channel-wise, product-wise sales statement is prepared at Marketing Office for submission to Sales Tax authorities through Head Office. Balance on hand and gift statement is prepared and furnished to Head Office on a monthly basis. Monthly purchase statement (for Union products) is prepared and furnished to Head Office for payment. Parlours can also receive goods from other parlours and send to other parlours as transfer in / transfer out. MKT.01.03 Special Order Loose Milk Sales Process Special orders (marriage, political rallies etc.) – Citizens place special orders for occasions like marriage, birthday parties, festivals etc. at Nandanam Office and the instruction is sent to the Milk dairies for making the appropriate arrangements for supply. Special Order form is used for capturing the details of the customer, quantity and type of milk and rate. Customer requests for bulk quantity loose milk supply. Marketing Office accepts the payment and This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 102 Assessment of business processes Privileged and Confidential requests the appropriate Dairy to prepare the milk and supply at Delivery Point. Dairy transports the loose milk in cans to the delivery point noted. The customer can also collect the milk at the Dairy on the given date and time. MK.01.04 Manage sales at Unions The Marketing section in the milk unions are managed by the Dairy. Milk Marketing Office works similar to the zonal office at Federation. Milk sales happen similar to that in the Federation except for the fact that there is no card sales activity. The milk movement plan is received from the Planning Department of Federation and accordingly the production target is fixed with allocation for local sales and dispatch to Chennai. Local sales are managed through agents. Milk, from the Dairy is sold to the agents via Milk Marketing Offices (MMO). The MMO also manage the parlours and finally the sales reports are sent to the Dairy for accounting purposes. Credit sales are managed by the Head Office (of the Unions) and the cash sales are managed by the MMO. Milk indent cum supply statement is prepared per route for dispatch through vehicles. The following documents are maintained by the department: MR1 – Details about the sales MR2 – Amount received from the parties MR3 – Drs and Crs. For products, the sales channels are Union owned parlours, private parlours, wholesale dealers, retailers/ agents and Federation and other unions. Product sales is manages for local sales, sales to Chennai, inter federation milk sales, inter union sales (milk and product) and upcountry sales (products) apart from supply to Chennai for reconstitution purpose. The indent from own parlours and MMO are received and consolidated by the driver of the vehicle for transporting the products. The consolidated indent is verified by the Deputy Manger (Marketing) and on approval, prepares the product indent cum dispatch note and the vehicle driver collects the products from the Dairy and based on the availability of the same, he delivers to the MMO’s and parlours based on the route sheet. On delivering the products, he receives the signed receipts (party-wise Delivery Note) from the parlours. In case of sale to the agents, the agent makes payment (by cheque) in advance for the products and places the indent. The indents from all the agents are consolidated and based on availability, the products are supplied. Delivery is made only if the agent’s credit limit is valid. This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 103 Assessment of business processes Privileged and Confidential As of now, there is reduced visibility of sales data and in case of no stock, no indent is prepared. For all the transport activities, the transporters submit the bills and those are sent to the Finance for payment. Key process inputs Indent, invoice, CD 15, Key process outputs Sales statement, Working sheet, delivery schedule, Key Performance Indicators NA Issues For sachet milk, route schedule data is received at the end of the month at Nandanam office thereby a lag of one month in receiving information. Institutional consumers inform the control room for changes in the milk requirements figures and these are manually handled and not updated in the system leading to problems during reconciliation. Payments received from the consumers (card sales) in the form of cheques are sent to Finance for manual processing. In case, any cheque is not honored, there is difficulty in tracing the source from where the cheque has been received. Institutions that are supplied milk from Kanchipuram and Tiruvallur/ Villupuram unions, raise their invoice to the Federation (monthly) and Federation raises the invoice to the institution and gets settled in the next fortnight. There is a delay of a fortnight in this process. CD 15, Working sheet are re-entered manually into the system at Nandanam Office as the mother document is prepared manually at Madhavaram and Ambattur dairies. No standard processes being followed for collecting payments w.r.t. cash sales. In some cases, cash collected in advance for 3 days/ 5 days/ 10 days/ 15 days etc. SMA (from the depot) is supposed to remit the money collected for cash sales within 24 hours. Lack of Master Data maintenance for marketing staff, channel members, customers, contracts. Alerts should be provided in advance in case of expiry of any contract. In case of no action from customer with renewal of contract, the customer should be removed from delivery schedule. Master data regarding competitors’ pricing to be maintained (and updated on regular basis) Commission to Wholesale dealers and depot personnel needs to be a %ge of cost of milk rather than fixed rate. Invoice to be prepared for every supply (point to point). Currently milk distribution does not have any invoice. It only follows the route schedule. Slabs for sales of milk to be fixed for the channel members. E.g. Whole sale dealers should carry milk of minimum 1000 litres per day. Retailers should carry milk of minimum 100 litres per day. This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 104 Assessment of business processes Privileged and Confidential Area of operation to be demarcated for the channel members. Currently consumers belonging to a particular zone have to renew cards from that particular zone. In future they should be able to renew at any zone. In future, one should have the facility to make payments by credit card at the zone office for card sales. For cash sales at depots, retailers, milk cost of three days should be recovered in advance. IT Applications currently in use Foxpro system for preparation of Working sheet, Delivery Schedule, agency invoice, gate pass Microsoft Office Reports currently in use This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 105 Assessment of business processes Privileged and Confidential MKT.01.01 Sales Process Start Zonal Offices Marketing Department Phase Cards are printed and circulated by Marketing Office Zonal Offices Allocates Cards for Sales / Performs Direct Sales Send Statement Card Sales End Provide Consolidated List to Zonal Offices Depot Wise Give Cards to Depots / Societies Daily Accounting (Cards and Money – Opening Balances, Transactions and Closing Balance) and Deposit Money in Bank Provide Depot wise Online Card Sales List to Depots Depots / Societies sells the card to the Consumers Daily Accounting Provide New Cards to Customers based on the List and Old Card Depots / Milk Consumer Societies Sales at Zonal Offices Consumers Consumer can approach Zonal Office / Depots for Card and pay Cash / Cheque Start Access Portal and provide previous month card details (on or before 12th of every month) Provide previous month card Yes Provide Next month Fresh card No End Pay by Credit / Debit Card / Net Banking This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 106 Assessment of business processes Privileged and Confidential MKT.01.02 Parlour Sales Tax and VAT Calculation Parlours Send Daily Product Sales Data to Marketing Deparmtnent Start Send Daily Invoices / Delivery Note and CD 15 to Marketing Marketing Department Start Dairies Phase End Collate Daily Sales and Indents for each Parlour Prepare Monthly Abstracts Account for Balance on Hand and Gifts Prepare Sales Tax and VAT Statements Prepare Monthly Abstracts and Bound Book for Audit Purposes MKT.01.03 Special Order Milk Sales Dairies Marketing Office Customer Phase Start Customer Requests the Marketing Department for Special Order for Milk Customer Pays for Milk at Marketing Department Marketing Department Collects the Order Accept Payment and Request Dairy Accept Delivery Production of Milk End Transport and Delivery at Designated Location This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 107 Assessment of business processes Privileged and Confidential 3.5.2. Pricing Date 9th , 10th , 11th September 2014 Interviewee(s) Mr. G Ramesh Kumar (DGM – Marketing), Mrs. B. Vanitha (AGM – Finance), Process Owner(s) Mr. S K Kadhirvelu (GM – Marketing) Interviewer Mr. Vijyendra Niranjan (PwC) Location Marketing Office at Nandanam Time 2 pm Process description MKT.02. Pricing The pricing decision for Aavin is determined by multiple stakeholders including the Government and the Federation. MKT.02.01 Pricing for Raw input Milk The price for raw input milk is provided by the Government of Tamil Nadu in the form of a Government Order. The Government Order normally contains the price to be paid per litre of milk by the Federation. This information is converted into a chart mapping prices for various combinations of FAT and SNF content in the milk. This chart is used to determine the payments to be made for incoming milk in the Federation dairies. MKT.02.02 Pricing for Processed Toned Milk The price for processed toned milk per litre is determined by the Government of Tamil Nadu and comes in the form of a Government Order. The date of implementation of such prices are also mentioned in the order and the same is implemented from that particular date. MKT.02.03 Pricing for other milk varieties and Milk products For pricing for all other milk varieties and products, the decision of the Federation Managing Director is considered final. The Marketing Department puts up a proposal for revision of prices (or for setting of prices in case of new products). Once approved by the Managing Director, the prices become final on the date of implementation as mentioned in the order. This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 108 Assessment of business processes Privileged and Confidential Key process inputs Government Orders, Recommendations and Decisions by Marketing Department and Managing Director Key process outputs Prices to be reflected in all applications Key Performance Indicators NA Issues Current software applications do not have dynamic pricing in-built IT Applications currently in use Microsoft Office Software applications have pricing in built Reports currently in use GO’s Rate Chart This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 109 Assessment of business processes Privileged and Confidential MKT.02.01 Pricing for Raw Input Milk Phase Does Vehicle have 2 or more compartments Is Transport Union owned or Private Transport Split the Invoice into the number of compartments Union Transport is added to Milk Bill Private Transport is processed and paid separately JMD Office Dairies Start Invoices for a given (bill payment) period are collated and stored in the computer system This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC End Milk Cost is a factor of Fat content, quantity and approved rate. Calculate Total Cost = Milk Cost + Transportation Cost Process and make payments Consolidate Milk Bills for all the Dairies for a given Union / Chilling Centre 110 Assessment of business processes Privileged and Confidential 3.5.3. Customer Complaints / Grievance Management Date 9th , 10th , 11th September 2014 Interviewee(s) Mr. G Ramesh Kumar (DGM – Marketing), Mrs. B. Vanitha (AGM – Finance), Process Owner(s) Mr. S K Kadhirvelu (GM – Marketing) Interviewer Mr. Vijyendra Niranjan (PwC) Location Marketing Office at Nandanam Process description MKT.03.01 Manage Customer Complaints Customer Complaints and Grievance Section is headed by an AGM who also acts as the PRO for the organization. Complaints are submitted to the department via the following channels Toll Free Number on which complaint is recorded E-Mail On Telephone to the AGM PRO CC All the complaints are recorded and collated in a complaints register Each complaint is directed to the appropriate personnel for redress. For example, if it is related to quality of milk, the respective dairies may be notified, otherwise the zonal DGMs are notified of the complaint. If required, visits are performed to the complainants site. The complaints may be closed or redressed by the appropriate authority. This is recorded in the complaints register. The AGM performs a random check to ensure that the complaints as recorded and redressed in the register are correct. Some of the complaints (ex. Related to smart card) are not processed as there is a cycle for issue of smart cards. Website www.aavinmilk.com/complaints is used for this purpose. This is hosted by M/S Silicon House company A weekly summary comparing the number of complaints (this week to the previous week) is sent to DGM, GM, JMD and MD for perusal. MKT.03.02. Media Events Recording and Circulation Daily collection of articles of interest regarding Aavin is prepared and collated. Appropriate articles This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 111 Assessment of business processes Privileged and Confidential are shared with the senior management through SMS early in the day. Newspaper clippings are collected and compiled and sent to the respective senior officers for perusal. There are approximately 29 senior officers to whom messages (SMS) are being sent on a daily basis. English and Tamil Newspapers and journals are scanned for news articles. Key process inputs Customer Complaints, Newspapers, Magazines, Other media, Press, etc. Key process outputs Issues to be reflected in all applications Key Performance Indicators NA Issues Current processes are done manually and there are no IT application in use. Computer is used as a typing tool and for generating summary reports. IT Applications currently in use Microsoft Office Reports currently in use MKT.03.01 Manage Customer Complaints Start Submit Complaints to the Department via any of the Channels Field Visit performed to Complainants Premises Close Complaints and Update Complaints Register End Complainant Phase Marketing Department Yes Complaints are recorded and collated in the Complaints Register Complaint Directed to appropriate personnel for redress Is a Field Visit Required This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 112 Assessment of business processes Privileged and Confidential 3.6. Production 3.6.1. Manage Production (Metro Dairies) Date 10th September 2014 Interviewee(s) Mr. S Rajendran (DGM – MP), Process Owner(s) Mr. S Rajendran (DGM – MP), Interviewer Mr. Umakant Singh (PwC), Ms. Suganthi Chikannan (PwC), Mr. Dinesh Manoharan (PwC), Mr. Vijyendar Niranjan (PwC) Location Ambattur Dairy Process description TCMPF manages its milk and milk products requirement through the Metro Dairies at Madhavaram, Sholingnallur and Ambattur and milk products from Ambattur products plant. Apart from this, milk is also procured from the Milk Unions for satiating the requirements of Chennai. The Unions source the milk from the milk societies directly or through the Chilling Centers (CC) and Bulk Milk Centers (BMC). PP.01.01 Milk production (Metro Dairies) Based on the milk movement plan and the metro market requirement of the finished products, the processing activities for each Metro Dairy is planned accordingly. All the metro dairies receive raw milk through road tankers either from district union dairies or directly from the CC or BMC. As and when the road tankers arrive at the gate of the metro dairy, the seal numbers of inlet and outlet seals are verified by the security personnel. In case of any variation in the seal number, the same is informed to the duty shift officer for the necessary corrective procedure. After the security clearance, the weighment personnel will enter the details like Invoice number, invoice quantity and quality, source, type of milk (MM and SSM), name of the vehicle contractor, seal number, departure time and arrival time. Any deviations noticed to the prescribed procedure like travelling time, seal number, quality, incomplete details in the invoice etc. should be brought to the notice of the duty shift officer and only after corrective action the tanker would be sent for weighment. After weighment at weighbridge, the tanker comes to the unloading dock. The quality department checks the Inlet seal number and takes milk sample to test the quality of the milk and enters Fat, SNF, MBRT, temperature etc. into the Quality Control Processing Register. Once the quality is verified and authenticated, the production unit checks the outlet valve seal number and unloads the milk tanker to raw milk SILO and the production and processing activity begins. Statement of raw milk receipts is actually used for accounting for milk received from the sources (Main Dairy/ FBD/ CC/ BMC). This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 113 Assessment of business processes Privileged and Confidential Milk Processing After the raw milk receipts, based on the opening balance of the various types of finished products (different types of processed milk) and the marketing indent, the production plan is carried out for the reconstitution of SMP and recombination of butter. On arriving at the quantities of various types of milk to be produced, and also based on the raw milk quality, the calculation for each and every batch of milk is carried out i.e. various inputs. After the processing and standardization, each and every batch is tested by the Quality Control wing and cleared for packing (with the batch no, date and quality report for traceability)/ dispatch to market. Control Room at the Dairy prepares the Working Sheet and Delivery Schedule for route-wise and depot-wise distribution of milk. Day Book is prepared at the end of the day with details of the total milk receipts, quantity of various types of milk produced, quantity of SMP and butter used, and the disposal to the market. Form No 15 (CD 15) document is prepared by Marketing Control Room highlighting the total quantity of milk (of each type)/ products received and is endorsed by Production. Milk accounting is done in two shifts/ day. Raw Milk received is also accounted for as 1st shift (00 hrs to 12.00 hrs) and 2nd shift (12.00 This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 114 Assessment of business processes Privileged and Confidential hrs to 00 hrs) in the reception statement. For milk production account, the raw milk receipt from previous shift is taken for the accounting system. The production accounting (including raw milk and processed milk statement) may be changed to real time (00 – 24 hrs) in future. PP.01.02 Preparation of Daily Production Plan This document describes the processes involved in preparation of Daily production plan for all the production units (types of milk and milk products). Monthly production plans are prepared based on the indents received through card sales and looking at the trends for cash sales. Monthly plans are a rough estimation of market demand whereas the Daily production plan is more detailed and pronounced. Based on the Monthly production plan and the indent received from the customers, Marketing gives the Production Order to Production on a day-to-day basis. This order contains quantity, type of product (milk/ product) with specifications (size, flavor, etc.). Also based on the requirement of milk for Chennai, the Planning Section manages the conversion from/ to butter and skimmed milk powder (SMP) to manage during the lean and flush seasons. The copies are received by Production and they plan for the materials and consumables needed for the same. The inventory position of the same is noted (milk position in silos, raw materials, consumables etc.) and indent is placed to the stores for issuing the materials if in stock. If not in stock, notice is issued to the purchase to raise a purchase requisition and purchase process is followed. Also a check is placed to see if the resources (labour) have reported on duty and accordingly the work is allocated. Any deviation in the production plan will be discussed in the daily production review meeting and suitable action will be taken. If there is any non-conformity in the finished product then that is decided as re-process in consultation with quality control department. A copy of daily production plan and production report is sent to top management. PP.01.03 Manage consumption of stock The actual consumption of materials, chemicals and consumables is taken into account on a day to day basis. The opening stock, closing stock, stock issued and stock returned are verified. The stock accounting is maintained in a separate stock register. Production department generates material indent and utilization statement along with OB and CB of each material on a daily basis. If any material falls below the safety stock levels, request is issued to purchase for carrying out the purchase process. Key process inputs PP.01.01 Preparation of Daily Production Plan: Monthly Production Plan, marketing indent, Delivery Challan (Invoice) This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 115 Assessment of business processes Privileged and Confidential PP.01.02 Manage consumption of stock: Daily Production Plan, FIR Key process outputs PP.01.01 Preparation of Daily Production Plan: Standardization schedules, Milk stock statements, Daily Milk Receipt Statements (DMR), Fat & SNF loss statement (Daily, Monthly, Annual), Daily Production Plan, Production Order PP.01.02 Manage consumption of stock: Stock consumption report Key Performance Indicators Issues Lack of transparency in Material balancing (consumption of materials for appropriate quantities of production including losses) Plant and machinery register presently does not have any replacement of spares, values along with depreciation and updation to current status Additional information of Equipment like efficiency, next maintenance dates etc. need to be made available online for improved production planning Energy efficiency study w.r.t. Electricity, furnace oil, water etc. on a continuous basis with necessary Reports regarding analysis for raw milk receipts like deviations in quantity, quality w.r.t. the delivery challans (invoice) from the source, transport contractor, tanker number is not possible No visibility on the approved list of milk tankers and the contract validity period Calculation on overheads/ production cost-per litre for each and every Metro Dairy is a long drawn process and not real time. There is no way to determine the authenticity of the various cost factors. Traceability of raw materials for production/ purchases is not possible today IT Applications currently in use Foxpro based system for Milk Accounting, Production Planning, Milk Billing and Distribution, Transport Billing Reports currently in use Raw Milk reception statement, Standardization schedules, Milk stock statements, Daily Milk Receipt Statements (DMR), Fat & SNF loss statement (Daily, Monthly, Annual), Daily Production Plan, Production Order, Stock consumption report, Day Book, Stock statements (monthly and annual - for MM, SSM and all raw materials and inputs, finished products), Daily FIR This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 116 Assessment of business processes Privileged and Confidential 3.6.2. Manage Production (Feeder Balancing Dairies) Date 10th September 2014 Interviewee(s) Mr. R. Thyagarajan (DGM – Production) Process Owner(s) Mr. R. Thyagarajan (DGM – Production) Interviewer Mr. Sridhar Ramananthan (PwC), Location Feeder Balancing Dairy (Salem Union) and Namakkal CC Process description PP.02.01 Milk production (Feeder Balancing Dairy) Feeder Balancing Dairies (FBD) has the ability to manage surplus milk (during flush season) and convert the same into butter, ghee and milk powder that can be put to use during lean season. Based on the milk movement target the Union procures the milk at the society level and it transports to the nearest CC/ BMC and to the Main Dairy. As per the milk movement plan for Metro Dairy, the required quantity of milk is sent from the BMC and CC. The balance milk is dispatched to Main Dairy for further processing through road tankers. As and when the road tankers arrive at the gate of the dairy, the seal numbers of inlet and outlet seals are verified by the security personnel. In case of any variation in the seal number, the same is informed to the duty shift officer for the necessary corrective procedure. After the security clearance, the weighment personnel will enter the details like Invoice number, invoice quantity and quality, source, type of milk (MM and SSM), name of the vehicle contractor, seal number, departure time and arrival time. Any deviations noticed to the prescribed procedure like travelling time, seal number, quality, incomplete details in the invoice etc. should be brought to the notice of the duty shift officer and only after corrective action the tanker would be sent for weighment. Milk received is planned to be sent to Chennai (to satiate Chennai requirement) and then planned for local sales. Surplus quantity is sent to be converted to butter and SMP. After weighment at weighbridge, the tanker comes to the unloading dock. The quality department checks the Inlet seal number and takes milk sample to test the quality of the milk and enters Fat, SNF, MBRT, temperature etc. into the Quality Control Processing Register. Once the quality is verified and authenticated, the production unit checks the outlet valve seal number and unloads the milk tanker to raw milk SILO and the production and processing activity begins. Statement of raw milk receipts is actually used for accounting for milk received from the sources (CC/ BMC). Main Dairy also receives milk from societies (MPCS) in cans and the receipt process is done as explained above. This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 117 Assessment of business processes Privileged and Confidential Milk Processing at FBD On receipt of milk (from tanker, cans), it is sent to a chiller (chilled to 6 oC) and then to raw milk storage and then pasteurized and send to the regeneration section. After this the milk is sent to the homogenizer where pressure of 180 kg/cm2 to 40 kg/cm2 is applied. After this the milk is pasteurized at 75 oC for 15 seconds and then chilled at 5 oC and after standardization its again chilled at 4 oC. It is then sent for sachet filling and sent for dispatch after storing at 5 oC. The milk can also be sent to road tanker and sent for dispatch. Surplus milk that is received (after sending to Chennai and planned for local sales) is sent for separation to cream (30 – 45% fat) and skim milk (0.05 to 0.1% fat). After conversion to cream it is pasteurized at 85 oC for 15 seconds and sent for chilling at 8 – 10 oC. After this the cream, is sent to the storage tank and stored at 10 – 12 oC for ageing which would be used for making butter. Skim milk is pasteurized at 75 oC for 15 seconds and sent to storage after chilling at 5 oC. This milk is sent for conversion to powder or to the road tanker for filling. This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 118 Assessment of business processes Privileged and Confidential Production of Butter After ageing the cream for 3-4 hours at 10 – 12 oC, it is sent to the CBM (Continuous Butter Making machine) or to the churner (batch type). In the former cooking butter of 81-84% fat is received and send for packing. Some part of the aforementioned cooking butter is also sent to the melting vat for conversion to ghee. The churning in the CBM also causes fresh buttermilk to be generated that is chilled at 8 oC in the raw milk tank. Cream that is sent to the churner (batch type) can have color added to it and after washing and working on it can be made into table butter (80.5 – 82 %fat) or cooking butter (82 – 83% fat). After packing the butter is sent to BCR for hardening where it is stored at 5 – 10 oC and then stored in deep freezer with temperature of -15 to -20 oC and then sent for dispatch or to the melting vat for conversion to ghee. Production of Ghee This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 119 Assessment of business processes Privileged and Confidential Butter is heated in the melting vat at 80 oC and sent to the ghee kettle for boiling at 108 – 112 oC. Butter milk is drained as the aforementioned process happens. The ghee is sent from the kettle to the clarifier and to the settling tank. After this it is sent for packing in appropriate jars and stored at room temperature and sent for dispatch. Production of SMP (Evaporation) This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 120 Assessment of business processes Privileged and Confidential Pasteurized skim milk is pasteurized at 90 oC for 15 seconds and condensed in three stages i.e. 63 – 72 oC, 53 – 58 oC, and 47 – 51 oC. After this the milk is condensed in a milk tank at 50 – 55 oC. Production of SMP (Dryer) Condensed milk is sent to dryer where temperature is maintained at 185 – 190 oC and the SMP is passed through a suction and cooking fan and packed in bags at 40 oC and stored in the godown. After the raw milk receipts, based on the opening balance of the various types of finished products (different types of processed milk) and the marketing indent, the production plan is carried out for the reconstitution of SMP and recombination of butter. On arriving at the quantities of various types of milk to be produced, and also based on the raw milk quality, the calculation for each and every batch of milk is carried out i.e. various inputs. After the processing and standardization, each and every batch is tested by the Quality Control wing and cleared for packing (with the batch no, date and quality report for traceability)/ dispatch to market. Control Room at the Dairy prepares the Working Sheet and Delivery Schedule for route-wise and depot-wise distribution of milk. Day Book is prepared at the end of the day with details of the total milk receipts, quantity of various types of milk produced, quantity of SMP and butter used, and the disposal to the market. Form No 15 (CD 15) document is prepared by Marketing Control Room highlighting the total quantity of milk (of each type)/ products received and is endorsed by Production. Milk accounting is done in two shifts/ day. Raw Milk received is also accounted for as 1st shift (00 hrs to 12.00 hrs) and 2nd shift (12.00 hrs to 00 hrs) in the reception statement. This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 121 Assessment of business processes Privileged and Confidential For milk production account, the raw milk receipt from previous shift is taken for the accounting system. The production accounting (including raw milk and processed milk statement) may be changed to real time (00 – 24 hrs) in future. Production of Milk Products PP.02.02 Preparation of Daily Production Plan This document describes the processes involved in preparation of Daily production plan for all the production units (types of milk and milk products). Monthly production plans are prepared based on the indents received through card sales and looking at the trends for cash sales. Monthly plans are a rough estimation of market demand whereas the Daily production plan is more detailed and pronounced. Based on the Monthly production plan and the indent received from the customers, Marketing gives the Production Order to Production on a day-to-day basis. This order contains quantity, type of product (milk/ product) with specifications (size, flavor, etc.). Also based on the requirement of milk for Chennai, the Planning Section manages the conversion from/ to butter and skimmed milk powder (SMP) to manage during the lean and flush seasons. The copies are received by Production and they plan for the materials and consumables needed for the same. The inventory position of the same is noted (milk position in silos, raw materials, consumables etc.) and indent is placed to the stores for issuing the materials if in stock. If not in stock, notice is issued to the purchase to raise a purchase requisition and purchase process is followed. Also a check is placed to see if the resources (labour) have reported on duty and accordingly the work is allocated. Any deviation in the production plan will be discussed in the daily production review meeting and suitable action will be taken. If there is any non-conformity in the finished product then that is decided as re-process in consultation with quality control department. A copy of daily production plan and production report is sent to top management. PP.02.03 Manage consumption of stock The actual consumption of materials, chemicals and consumables is taken into account on a day to day basis. The opening stock, closing stock, stock issued and stock returned are verified. The stock accounting is maintained in a separate stock register. Production department generates material indent and utilization statement along with OB and CB of each material on a daily basis. If any material falls below the safety stock levels, request is issued to purchase for carrying out the purchase process. PP.02.04 Cattle Feed Plant In case of cattle feed plant, the monthly target for production is fixed by the Management and This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 122 Assessment of business processes Privileged and Confidential accordingly the unit plans for achieving the same. Key process inputs PP.02.01 Preparation of Daily Production Plan: Monthly Production Plan, marketing indent, Delivery Challan (Invoice) PP.02.02 Manage consumption of stock: Daily Production Plan, FIR Key process outputs PP.02.01 Preparation of Daily Production Plan: Standardization schedules, Milk stock statements, Daily Milk Receipt Statements (DMR), Fat & SNF loss statement (Daily, Monthly, Annual), Daily Production Plan, Production Order PP.02.02 Manage consumption of stock: Stock consumption report Key Performance Indicators Issues Lack of transparency in Material balancing (consumption of materials for appropriate quantities of production including losses) Plant and machinery register presently does not have any replacement of spares, values along with depreciation and updation to current status Additional information of Equipment like efficiency, next maintenance dates etc. need to be made available online for improved production planning Energy efficiency study w.r.t. Electricity, furnace oil, water etc. on a continuous basis with necessary Reports regarding analysis for raw milk receipts like deviations in quantity, quality w.r.t. the delivery challans (invoice) from the source, transport contractor, tanker number is not possible No visibility on the approved list of milk tankers and the contract validity period Calculation on overheads/ production cost-per litre for each and every Metro Dairy is a long drawn process and not real time. There is no way to determine the authenticity of the various cost factors. Traceability of raw materials for production/ purchases is not possible today IT Applications currently in use Foxpro based system for Milk Accounting, Production Planning, Milk Billing and Distribution, Transport Billing Reports currently in use Raw Milk reception statement, Standardization schedules, Milk stock statements, Daily Milk Receipt Statements (DMR), Fat & SNF loss statement (Daily, Monthly, Annual), Daily Production Plan, Production Order, Stock consumption report, Day Book, Stock statements (monthly and annual - for MM, SSM and all raw materials and inputs, finished products), Daily FIR This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 123 Assessment of business processes Privileged and Confidential 3.6.3. Manage Production (Product Dairy) Date 10th September 2014 Interviewee(s) Mr. K Selvaraju (DGM – Production), Process Owner(s) Mr. K Selvaraju (DGM – Production), Interviewer Mr. Sridhar Ramananthan (PwC), Mr. Umakant Singh (PwC), Ms. Suganthi Chikannan (PwC), Mr. Dinesh Manoharan (PwC), Location Ambattur Product Dairy Process description PP.03.01 Manage Product Production Based on the indents received from the Control room, Products Marketing wing, the production plan is prepared for the products manufacture. The following products are produced daily 1. Sweetened Khoa 2. Dates Khoa 3. Milk Peda 4. Mysorepa 5. Gulabjamun 6. Curd in sachets & Special curd in cups 7. Probiotic curd 8. Lassi sachet and Probiotic Lassi 9. Butter milk Ordinary and Special 10. Ice cream varieties in cups, cones, sticks, balls and Novelties 11. Paneer 12. Yoghurt 13. Chocolate 14. Kulfi and Long kulfi For production of milk products, the milk is received in tanker from Ambattur Dairy, raw materials and ingredients are procured from the market / approved supplier / FBD through purchase section at JMD’s Office. Steam, electricity and metro water are being received from Ambattur Milk Dairy. Now New products Dairy is under construction which will de link Power, Steam, Water from Ambattur once it starts commissioning. After weighment at weighbridge, the tanker comes to the unloading dock. The quality department checks the Inlet seal number and takes milk sample to test the quality of the milk. Test results of Fat, SNF, MBRT, temperature etc. into the Quality Control Processing Register. Once the quality is verified and authenticated, the production unit checks the outlet valve seal number and unloads the milk tanker to raw milk storage tank. As per the standard fixed each and every product standardization of product mix is prepared, This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 124 Assessment of business processes Privileged and Confidential processed and packed in cups and pouches. Batch no., MRP, Use by date, best before date are coded in the packing material before packing. The Quality Control wing clears the product quality while processing and dispatching to market. Control Room at the Products Dairy prepares the Working Sheet and Delivery Schedule for route-wise and channel-wise distribution of milk products and monitors supply of products to Parlours and FROs as per marketing demand. Daily accounts is prepared at the end of the day with details of the total milk receipts, quantity of various types of products produced, quantity of ingredients used, and the disposal to the market. Form No 15 (CD 15) document is obtained from Marketing Control Room for the total dispatch of various products through various routes. PP.03.02 Preparation of Daily Production Plan This document describes the processes involved in preparation of Daily production plan for the production unit (types of products). Monthly production plans are prepared based on the indents received and looking at the trends for sales. Monthly plans are a rough estimation of market demand whereas the Daily production plan is more detailed and pronounced. Based on the Daily production plan and the indent received from the customers, Marketing gives the Production Order to Production on a day-to-day basis. This order contains quantity, type of product with specifications (size, flavor, etc.). The copies are received by Production and they plan for the materials and consumables needed for the same. The inventory position of the same is noted (milk position in storage tank, ingredients, consumables etc.) and indent is placed to the stores for issuing the materials. If not in stock, notice is issued to the purchase section to raise a purchase order. Also a check is placed to see if the resources (labour) have reported on duty and accordingly the work is allocated. Any deviation in the production plan will be discussed in the daily production review meeting and suitable action will be taken. If there is any non-conformity in the finished product then that is decided as re-process in consultation with quality control department. A copy of daily production report is sent to top management. PP.03.03 Manage consumption of stock The actual consumption of raw materials, ingredients, chemicals and consumables is taken into account on a day to day basis. The opening stock, closing stock, stock issued and stock returned are verified. The stock accounting is maintained in a separate stock register. Production department generates material indent and utilization statement along with OB and CB of each material on a daily basis. If any material falls below the safety stock levels, request is issued to purchase section for carrying out the purchase process. Key process inputs PP.03.01 Preparation of Daily Production Plan: Based on the marketing indent, Delivery Challan (Invoice) PP.03.02 Manage consumption of stock: Daily Production Plan, FIR This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 125 Assessment of business processes Privileged and Confidential Key process outputs PP.03.01 Preparation of Daily Production Plan: Milk and products production, dispatch and stock statements. PP.03.02 Manage consumption of stock: Stock consumption report Key Performance Indicators NA Issues Plant and machinery register presently does not have any replacement of spares, values along with depreciation and updation to current status Additional information of Equipment like efficiency, next maintenance dates etc. need to be made available online for improved production planning Energy efficiency study w.r.t. Electricity, furnace oil, water etc. on a continuous basis with necessary IT Applications currently in use Microsoft Office Reports currently in use 1. 2. 3. 4. 5. 6. 7. Raw Milk reception record Daily Production Plan Ingredients consumption statement Day Book Daily products production and dispatch account Stock statements (monthly and annual - for raw materials and ingredients, finished products) Daily FIR This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 126 Assessment of business processes Privileged and Confidential PP.01.01 Preparation of Daily Production Plan Phase Start Marketing Monthly production plan (card sales report) Prepare Production Order containing quantity, type of product (milk/ product) with specifications (size, flavor, etc.) Production Production Order Receive Production Order Manpower available? Yes Materials available? Yes Prepare Daily Production Plan End No Plan for substitute Details of conversion between milk to butter and skimmed milk powder (SMP) Purchase Planning No This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC Purchase materials 127 Assessment of business processes Privileged and Confidential PP.01.02 Manage consumption of stock Phase Start Production No Daily Production Plan Below safety stock levels Yes Raise indent Execute production Generate Production report End Purchase of materials Accounts Purchase FIR (containing opening stock, consumption in the previous day) This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC Consumption and stock report including O/B, C/ B 128 Assessment of business processes Privileged and Confidential 3.7. Personnel & Administration 3.7.1. Managing Employee Recruitment, Performance & Retirement Date 23rd September 2014 Interviewee(s) S. Mahendran (Manager Admin) – 9445250497 P. Raghudevan (DM(O) – 9176513200 Suguna Rajan (DM – Office) – 9380268853 Process Owner(s) Interviewer Mr. Sridhar Ramananthan (PwC), Mr. Guru Krishna Chandar (PwC) Location Madhavaram Head Office Process description PA.01.01 Recruitment Process Based on the vacancy list, internal promotion process takes place. The remaining vacancy positions are filled through Employment Exchange. The Personnel section sends the requirement details of the positions to the exchange based on which the list of candidates are forwarded to the personnel section. As per the special by-laws of TCMPF for those eligible candidates who comply with the norms (recruitment standard for that post) will be sent call letters to attend Written Test / Interview. Interview Committee is formed for selection of candidates with proper approval. After Written Test, the qualified candidates are requested to attend personal interview before the Interview Committee. Candidates found suitable by the Interview Committee will be issued Appointment Orders. Copy of Appointment Order will be given to Accounts. For unfilled vacancies and if the selected candidates did not join, recruitment procedures will start again. PA.01.02 Manage Onboarding of employees Candidates found suitable by the Interview Committee will be issued Appointment Orders. Copy of Appointment Order will be marked to Accounts section. In the Appointment Order, it is informed that the candidate should join on or before a specified date. If a person requests time to join, it will be considered after obtaining required approval. On the date of joining, individual should furnish data in the Service Register created for each employee that contains all the details of the employees. PA.01.03 Training & Induction An Induction Schedule is prepared with a view to impart knowledge about departments / functions of This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 129 Assessment of business processes Privileged and Confidential the company. After joining of personnel, they are required to adhere to the Induction Schedule. After the induction programme, the new recruits are allocated to the User Departments as per requirement by the Personnel Section. All the new recruits will be on probation for one year during which period their performance will be observed by obtaining quarterly wise reports from the departments concerned. On successful completion of the probation period the services of the candidates are regularized and the annual increment due to them on completion of one year is granted. If the performance of the candidates is not satisfactory, their probation may be extended for a further period of six months. PA.01.04 Performance Management Process Annual Increment Process The Annual Increment process has 4 increment cycles per year (1 st of Jan, Apr, Jul and Oct). The increment of 3% for all the cadres is fixed as per the Government norms. Elevation Process This elevation process is applicable if an employee continues to be in a designation for 10 years, he is eligible for selection grade elevation with an increment of 3%+3% on completion of 10th year. In case of the employee continues to be in the same designation for another 10 years, he is entitled to special grade elevation with an increment of 3%+3%. If the employee continues for another 10 years, the employee is eligible for stagnated increment /Bonus increment of 3% (i.e. at the end of 30 th year). Promotion Process The promotion for an employee is considered on the following factors: Vacancy Seniority Suitability Report ( Performance Appraisal from the unit officer) Vigilance & Industrial Relations section Report Based on the seniority list in the feeder category promotion will be given after receiving suitability report from the officer concerned and No objection certificate from Vigilance & IR section. The promotion will be given based on the TCMPF By-laws. The promotion benefit as per rules viz. will be 3% (pay + Grade pay) and revision of the grade pay as applicable to the category. Note: With regard to filling up post of AGM & above Personnel Committee is the Competent Authority. At the time of each process of increment the Personnel section will prepare increment sanction details along with the Service Registers of the employees of respective increment cycle and sends it to the accounts section for necessary Service Verification Certificate. The Accounts section verifies the Service Register with the Pay bill documents furnish SVC for sanctioning the increment for the employee and on recording the necessary remarks in the service register. Based on the SVC obtained from the Accounts section, the Personnel section at HO prepares the Annual increment details in a specified format and on obtaining approval for the same from GM (Admin). The sanctioned increment is recorded in the Service Register and the copy of increment is This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 130 Assessment of business processes Privileged and Confidential issued to the Pay Bill section for making changes in the current pay bill/ pay master of the respective employee. Pay bill executive will make the necessary changes in the payroll process and the increment details are recorded in the Pay Bill Arrangement Register. Training & Development Key process inputs Manpower Requirement from departments Service Register Approval Note Vacancy List Seniority List Suitability report Vigilance Report IR section Report List of candidates Key process outputs Appointment Order Induction Completion Report Regularization Report Necessary changes in the Pay Bill of the employee Elevation Order Promotion Order Key Performance Indicators NA Issues IT Applications currently in use NA Reports currently in use Pay Bill Arrangement Register Service Verification Certificate Service Register Cadre Strength This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 131 Assessment of business processes Privileged and Confidential 3.7.2. Leave Sanction Date 23rd September 2014 Interviewee(s) S. Mahendran (Manager Admin) – 9445250497 P. Raghudevan (DM(O) – 9176513200 Suguna Rajan (DM – Office) – 9380268853 Process Owner(s) Interviewer Mr. Sridhar Ramananthan (PwC), Mr. Guru Krishna Chandar (PwC) Location Madhavaram Head Office Process description PA.02.01 Casual Leave/ Compensation Leave/ Restricted Holidays The Employees seeking for leave shall submit a Leave letter which should be approved by competent authority. The approved leave letter to be submitted to the Personnel section to record the details of leave in the CL/CPL/RH Register. Based on the availability of leave at credit of the employee the personnel section deducts from the balance leave in the register. Leave at credit for a year Casual Leave – 12 Days Compensation Leave – Maximum 20 days (To be taken within 6 months) Restricted Holidays – 3 days (Only for Administrative staff) PA.02.02 Privilege Leave/ Annual Leave with Wages (PL/ALWW*) To avail PL/ALWW prior approval must be obtained compulsorily from the competent authority. A letter by each individual to be requested and based on the availability in the Service Register the Leave sanction is being put up for approval to the competent Authority. The sanction copy is given to the individual and one copy to the accounts section for claiming salary to the individual. At the time of rejoining for duty, a joining report is required to be submitted and obtain approval from the competent Authority. Leave details of PL/ALWW are recorded in the Service Register and shall be attested by GM (Admin). The availed leave is deducted from the leave balance available on credit in the Service Register. PA.02.03 Surrender Leave Process PL leave can be encashed once in a year / once in two years for a maximum of 15 days or 30 days respectively. In case of ALWW, a maximum of 15 days of leave can be encashed once in a year. Details of Surrender of PL/ALWW are recorded in the Service Register and shall be attested by GM (Admin). The surrendered leave is deducted from the leave balance available at credit in the Service Register. *earned leave for Dairy workers This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 132 Assessment of business processes Privileged and Confidential Medical leave application should be enclosed with Medical Certificate. Maximum no. leave can be taken for 59 days. PA.02.04 Sick Leave#/ Unearned Leave on Medical Certificate In case of availing an unearned leave on Medical Certificate an employee can avail at a time for 59 days. The Sick leave for the dairy workers can be availed for a maximum of 12 days per year as per the Factory Act. Medical Certificate to be enclosed along with the leave letter within three days of availing the leave. At the time of rejoining the employee must submit a Fitness Certificate along with joining report. On approval obtained from the competent Authority. The Personnel section records the details of SL available in the Service Register and shall be sanctioned / attested by GM (Admin). Medical certificate/fitness certificate must be obtained from government civil surgeon. #For Dairy workers PA.02.05 Unearned Leave on Private Affairs As per the rules, This type of leave can be availed only by the administrative personnel. This leave can be availed for all purposes. A maximum of 180 days/half pay (i.e. 90 days/ full pay) can be encashed only at the time of retirement subject to availability of leave at credit. These details are also recorded in the Service Register. Note: In case if leave is availed without any balance of leave at credit under SL/CL/PL/CPL, that particular leave should be treated and recorded as Leave on Loss of Pay. Relevant entries shall be made in the Service Register on prior approval from GM (Admin). PA.02.06 Maternity Leave The female employees can avail a maximum of 180 days for maternity purpose. The leave can be availed pre-confinement or post confinement. In case of abortion, a maximum of 42 days of maternity leave can be availed provided the employee shall submit a certificate from the civil surgeon certifying for 13 weeks of confinement before abortion. The male employees can avail Special Casual Leave for a maximum of 7 days to assist the spouse in case of abortion. Key process inputs Leave application from Employees specifying the nature of leave Medical Certificate/Fitness Certificate Details of leave at credit This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 133 Assessment of business processes Privileged and Confidential Key process outputs Leave sanction based on availability Sanction Copy for Salary claim of PL/ALWW Respective leave deduction from the Leave Balance in Service Register/ Leave Watch register Key Performance Indicators Issues There are no written document of the details for leave eligibility Employees convert the type of leave even after the sanction of the leave IT Applications currently in use NA Reports currently in use CL/CPL/RH Register Service Register Leave watch register This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 134 Assessment of business processes Privileged and Confidential 3.7.3. Managing employee loans, permissions, awards & punishments Date 23rd September 2014 Interviewee(s) S. Mahendran (Manager Admin) – 9445250497 P. Raghudevan (DM(O) – 9176513200 Suguna Rajan (DM – Office) – 9380268853 Process Owner(s) Interviewer Mr. Sridhar Ramananthan (PwC), Mr. Guru Krishna Chandar (PwC) Location Madhavaram Head Office Process description PA.03.01 Study Permission If an employee wishes to pursue any degree, diplomas, certifications, etc. during the service, the employee is required to obtain permission from Managing Director/ Joint Managing Director. Based on the approval after completion of the course necessary entry in the Service Register is to be made. PA.03.02 Punishment & Awards In case of any disciplinary violations by an employee, the section officer raises a complaint to the unit officer. Based on the complaint the IR section issues a memo to the employee seeking explanation for the violation committed. Based on the reply, the management will take decision on Award of punishment for the same. The details of the punishment should be recorded in the Service Register of the employee. Meritorious award and completion of 25 years of service without adverse remarks also recorded in Service Register. PA.03.03 Availing Federation Long Term loans An individual in order to avail loans for the purpose of HBA/house site/ vehicle/ medical reimbursement/ health fund/marriage shall raise a request to the Personnel Section. Based on the Permission Order from the GM (Admin) the approval is sent to the finance section for sanctioning advance. The details may be recorded in the Service Register. PA.03.04 Leave Travel Concession (LTC) LTC can be availed in a block year (i.e. once in four years). The employee can avail concession for both the trips in the block year. If the employee’s retirement is due within the next two years he is entitled for only one way trip concession. The individual should obtain prior approval in order to avail LTC. LTC can be availed on CL/PL/CPL/ALW. The sanction / rejoining details of the LTC is recorded in the Service Register. PA.03.05 Transfer Process Based on the individual request or management’s decision an employee is transferred to any unit/unions. The Service Verification Certificate to be obtained in the Service Register and sent to the respective unit. On joining at the respective unit/union, date of joining report is sent to the previous unit/union. Based on the joining report the Paybill section prepares a Last Pay Certificate (LPC) and sends to the respective unit/union to transfer the paybill to the joining unit/union. Transfer in & out This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 135 Assessment of business processes Privileged and Confidential entries should be made in the Service Register of the respective employee. Key process inputs Individual Requisition Form for availing LTC Last Pay Certificate Requisition to Employment Exchange for suitable candidate list / Seniority list Key process outputs Permission Order Memo Punishment Order List of Candidates from Employment Exchange /Seniority list Key Performance Indicators Issues IT Applications currently in use NA Reports currently in use Service Register This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 136 Assessment of business processes Privileged and Confidential 3.7.4. Administration Date Interviewee(s) 23rd September 2014 S. Mahendran, Manager (Admn) - 9445250497 D. Prinston, DM(O), retd. K. Sivakumar, Jr. Exe (O) Process Owner(s) Interviewer Mr. Sridhar Ramanathan, (PwC), Mr. Guru Krishna Chandar (PwC) Process Description PA.04.01 Attendance Monitoring Separate attendance Register in respect of all employees up to the cadre of Mangers is maintained by the Admin section. Abstract of the Attendance is prepared and tallied with current strength and submitted to GM (Admin) daily. Supporting evidences such as Leave Letter, Permission Letter, OD slip etc are submitted along with the Daily attendance abstract. PA.04.02 Tapal Monitoring All external and internal Tapals are received by the Tapal Section and entered in the Tapal Incoming Register. All Tapals are submitted to Managing Director for perusal. After perusal by the MD, the same will be submitted to GM (Admin). On receipt of tapals from the GM (Admn) all tapals will be segregates section wise and assigns the DR number for each tapal. The reference number and date of tapals are recorded in the Distribution Register concerned and issued to the concerned staff after obtaining signature. PA.04.03 Out of Pocket Expenses (OPE) / Holiday Wages /Bus Fare to Light Vehicle Drivers (LVDs) All the LVDs are eligible for the payment of OPE/Holiday Wages / Bus fare as detailed below. OPE These claims are verified with entries made in the Vehicle Log book (Part-I) by the Admin Section and necessary approvals for the claims are obtained from GM(Admn). Based on the approval the finance section releases the payment to the LVDs. No. of hours On-Duty First 8 hours Upton Next 4 hours More than 4 hours OPE claim (Rs.) No OPE Rs.60/day Rs.65/day Holiday wages If the LVDs work during holidays, they are entitled for either Holiday claim of Rs.95/- / 8 hours or compensation leave. OPE claim is also applicable. Bus Fare Actual Bus fare claimed by the LVD is being paid. Record Maintenance Disposal files handed over to Record section which will be stored based on nature of disposal as detailed below. This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 137 Assessment of business processes Privileged and Confidential L Dis K Dis D Dis R Dis - Lodged Disposal - to be stored for 1 Year Keep Disposal - To be stored for 3 Years Detained Disposal - To be stored for 10 Years Retained Disposal - To be stored permanently PA.04.04 Purchase of Office Equipment /Stationeries Office Equipment / Stationeries purchased by Admin section. Any other purchase carried out by other section, stock entry will be done by the Admin section. Key Process Inputs Attendance Register Incoming Tapals Files to be maintained at the record section Key process Outputs Response to Tapal Key Performance Indicators NA Issues IT Application currently in use NA Reports currently in use Tapal incoming register Distribution Register MD chamber Tapal Register Personal Register Attendance Register Daily Attendance Abstract OD Register Asset Register Sundry Asset Register Miscellaneous Register Office Equipment Register This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 138 Assessment of business processes Privileged and Confidential 3.7.5. Vehicle Monitoring Date Interviewee(s) 23rd September 2014 S. Mahendran, Manager (Admn) - 9445250497 D. Prinston, DM(O), retd. K. Sivakumar, Jr. Exe (O) Process Owner(s) Interviewer Mr. Sridhar Ramanathan, (PwC), Mr. Guru Krishna Chandar (PwC) Location Madhavaram Head Office Process Description PA.05.01 Purchase of New Vehicles Regarding the condemnation and purchase of New vehicles, a committee will be constituted for analyzing the Kilo Meter plied and expenditure incurred with reference to the terms and conditions stipulated in the Government Orders and recommended for the condemnation. On receipt of recommendation, proposal for the purchase of New vehicle at DGS&D rate will be submitted to Board for its approval subject to availability of Budget Estimate. On receipt of Boards approval, a proposal will be sent to CMPDD for permission for condemnation and to purchase of new vehicle. On receipt of permission from the CMPDD, the new vehicle will be purchased. The condemned vehicle will be handed over to Transport Unit for disposal in Audits. PA.05.02 Vehicle Monitoring The details of the entire vehicle are to be recorded in the Part I and Part II Log books maintained for each vehicle. Part – I Log book – Driver duty details, vehicle KM details, fuel consumption Part – II Log book – DOP/ Vehicle details / Expenditure details. Key Process Inputs Condemnation Report Proforma Invoice Key process Outputs Advance payment Key Performance Indicators Issues IT Application currently in use NA Reports currently in use Vehicle Register Part I – Log Book Part II – Log Book This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 139 Assessment of business processes Privileged and Confidential 3.7.6. Vigilance & Industrial Relations Date 23rd September 2014 Interviewee(s) A.M. Shahul Hameed (Manager IR, HO) Process Owner(s) P. Prabhakar (GM P&A, Head Office) Interviewer Mr. Sridhar Ramananthan (PwC), Mr. Guru Krishna Chandar (PwC) Location Madhavaram Head Office Process description PA.06.01 Industrial Relations Personnel-IR section functions at TCMPF HO under the control of GM (Admin). An officer at the level of DGM (admin) looks after the activities in the IR wing. DGM (Admin) looks after the files relating to disciplinary as well as legal matters. Disciplinary matters arise out of inspections/ investigations / enquiry under TNCS Act. The vigilance findings given by the Vigilance section is taken up for enquiry by the federation and the department of Vigilance and anti-corruption. The files relating to the disciplinary action initiated by the JMD’s unit are also processed for orders of the MD whenever the same punishment is required. Legal cases mainly relating to service and labour matters, conciliation, disputes before the tribunal and labour court, High court, Supreme court an opinion is also given in respect of legal matters including drafting of agreements before being placed for enquiry by GM (Admin.) and MD. The IR section also deals with the Trade Union demands / disputes and welfare matters. Disciplinary Action Disciplinary actions against officers in the cadre of AGM and above are dealt in this section including district unions. Key process inputs NA Key process outputs NA Key Performance Indicators NA Issues NA IT Applications currently in use NA Reports currently in use NA This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 140 Assessment of business processes Privileged and Confidential 3.8. Planning 3.8.1. Manage conversion of butter and SMP Date 17th September 2014 Interviewee(s) Mr. C. Logidass (GM – Planning), Mr. Sundaralingam (DGM – Planning) Process Owner(s) Mr. C. Logidass (GM – Planning) Interviewer Mr. T. Thanigaivel (Aavin), Mr. Sridhar Ramananthan (PwC), Location Head Office Process description PL.01.01 Manage conversion to Butter and SMP The major responsibility that lies with the Planning Department is to manage the conversion of milk to/ from butter and skimmed milk powder (SMP). The quantities of milk received from the producers are varied during the summer and winter seasons. It is observed that higher quantity of milk is received during winter (flush season) than during the summer season (lean season). Excess milk received during flush season is converted into butter and SMP and stored to be used during the lean season for matching the demand. PL.01.02 Prepare milk movement plan Based on the milk requirement, monthly milk procurement target is fixed by Aavin for the individual milk unions. Based on the milk procurement trend (of the past month) this number is adjusted and the detail of the individual district local sales and sales to the Federation is obtained. Details of the quantity of milk (MM and SSM) to be dispatched to Metro dairies are received from Ambattur unit. Based on the capacities of the metro dairies, the quantity of milk that has to be processed in the individual dairies is known. Any surplus that is remaining is planned to be dispatched to the Feeder Balancing Dairies for processing. Daily stock of butter and SMP is collected from the individual FBDs. Based on this, Planning Department assesses if there is sufficient storage space for converted butter and SMP, else they have to look for options to store (inter location transfer/ outsource for storage). Planning department assesses the requirement for reconstitution (quantity) for Metro and district unions and accordingly allocates the stock of butter and SMP. If insufficient stock, Planning directs for purchase through Up Country market. Key process inputs PL.01.01 Preparation of milk movement plan: Monthly procurement target, procurement trend, district sales to Federation, local milk sales details for individual union, details of milk to be This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 141 Assessment of business processes Privileged and Confidential dispatched to the metro dairies, daily stock position of SMP and butter, storage space at the FBDs Key process outputs PL.01.01 Preparation of milk movement plan: Milk movement plan (monthly) Key Performance Indicators NA Issues No online visibility on stock position of butter and SMP IT Applications currently in use MS Office Reports currently in use Milk Movement Plan This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 142 Assessment of business processes Privileged and Confidential 3.9. Projects & Engineering 3.9.1. Managing loans/advances/grants/subsidies Date 2nd September 2014 Interviewee(s) Mr. C Rajadurai (Consultant Finance), Mr. T.K. Baskaran (GM Finance, JMD Unit), Mr. S Venkatraman (DGM Finance, HO), Mr. D. Sridharan ( DGM Finance, Salem Union), Mr. T. Muthukumaran (AGM Finance, HO), Mr. G. Elangovan (AGM Finance, Central dairy)), Mr. K. Anbumani (AGM Finance, Ambattur), Mrs. B. Vanitha (AGM Finance, Marketing) Process Owner(s) Mr. C. Ravi (GM – Finance) Interviewer Mr. Sridhar Ramananthan (PwC), Mr. Guru Krishna Chandar (PwC) Location Madhavaram Head Office Process description PE.01.01 Advances / loans through planning/finance Section of HO Federation to Unions (Advances) The unions raises request to obtain advances from federation for making payment to societies towards The supplies made and bills under process Stock of products available at the union dairies to be lifted by the federation To be adjusted against future supplies HO will make adjustment for the bills and recoveries is made either on installment or whole bill amount Federation to Unions (Loans) Unions shall avail only working capital loans with/without interest. The recoveries are made either through bills or re-payment on a monthly basis. Unions to societies (Loans/Advances) The societies can avail advances only against the value of the milk supplied. PE.01.02 Grants/subsidies/schemes/advances from Govt./other agencies/banks/Financial institutions Loans can be availed from Central Govt. / State Govt. /financial institutions (NDDB, etc.) Loans/Subsidies/grant can be availed from Govt. /funding agency (World bank) Grants can be availed by both union & federation in the form of capital grant or revenue grant. To avail grants from the Government, the planning section conducts exploration / identification of the projects. Assessment of the requirement and preparation of project report by planning section. The Detailed Project Report is submitted to the /through the government on which the Govt. communicates the sanction order to HO on receipt of total grant. As per sanction federation retains its own portion of funds and transfers the proportionate funds to This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 143 Assessment of business processes Privileged and Confidential the union. The unions retain the portion of funds to be implemented by unions and again transfer remaining funds to be utilized through federation. After obtaining the funds the unions prepare proposal, tender, specifications, etc. finalizes the PO for the fund retained. The Inspection is done by either third party / in-house. The Union prepares proposal for schemes under IDDP (ex: marketing activities, asset creation). Planning section obtains the sanction order and funds. Accounts I section receive the allocation details and funds and maintain scheme wise fund balance details and periodical reconciliation. On completion of the project Utilization Certificate will be obtained by Planning and is sent to the agency concerned /govt.. The Loan re-payment is monitored by Accounts I section. Note: Units/unions purchase certain items for which bills will be given by units to HO who pays to the supplier /contractor. Key process inputs Request for Advance Detailed Project Report Key process outputs Sanction Order Utilization Certificate Key Performance Indicators Utilization of assets Issues NA IT Applications currently in use Microsoft Office Reports currently in use Proposals as per format Register for Grants, loans/ advances Proposal for Payment Voucher for payment Bill payment register Non-Payment Certificate Scheme wise fund balance register Civil Bills and Project Bills Settlement registers Bills for supply of machinery and works Utilization Certificate This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 144 Assessment of business processes Privileged and Confidential 3.9.2. Managing funds for Capital Investments/Schemes Date 2nd September 2014 Interviewee(s) Mr. C Rajadurai (Consultant Finance), Mr. T.K. Baskaran (GM Finance, JMD Unit), Mr. S Venkatraman (DGM Finance, HO), Mr. D. Sridharan ( DGM Finance, Salem Union), Mr. T. Muthukumaran (AGM Finance, HO), Mr. G. Elangovan (AGM Finance, Central dairy)), Mr. K. Anbumani (AGM Finance, Ambattur), Mrs. B. Vanitha (AGM Finance, Marketing) Process Owner(s) Mr. C. Ravi (GM – Finance) Interviewer Mr. Sridhar Ramananthan (PwC), Mr. Guru Krishna Chandar (PwC) Location Madhavaram Head Office Process description PE.02.01 Payments for purchase of Plant & Machinery, Equipment, etc. The provision or funds allotment for purchase of capital items for a particular year is included in the Budget Estimate & Revised Budget Estimate. The Planning section of Head office communicates the approved funds from Government or Funding Agency to the Projects/ Milk Production Section at HO and to the respective unions. The Projects/purchase section of the union prepares the tender document for purchase of capital items as per the requirement and conducts the bid process and finalizes the supplier and obtains necessary approval to prepare separate Purchase Orders for (i) Supply and (ii) Erection & Commissioning. (i) Supply of Plant & Machinery, Equipment, vehicles, etc. On receipt of the Plant & Machinery, Equipment, etc. by the TCMPF unit/unions after 3rd party/inhouse inspection of the equipment received and certify the invoice for the supply and prepares a GRN and sends both the supplier’s invoice and GRN to the Projects Section of HO / Purchase section at the unions. The Projects at the HO/purchase Section at the unions shall receive the Inspection Report, certified supplier’s invoice and GRN and prepare proposal for making 80% of basic price + 100% taxes and other charges on the supply invoice. (ii) Erection & Commissioning On completion of Erection & Commissioning the TCMPF unit/unions confirms the fact of completion to the projects section of HO / Purchase section at the unions and sends the certified invoice. The projects section at the HO/purchase Section at the unions prepares the Non- Payment Certificate sends it along with the proposal for release of payment for balance 20% on basic price of supply and 80% on basic price + 100% of taxes and other charges on the invoice of erection & commissioning. This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 145 Assessment of business processes Privileged and Confidential (iii) Release of Balance payment On completion of 3 months from the date of completion of Erection & Commissioning, the TCMPF unit/unions confirm the fact of operation of plant/machinery/equipment to projects section of HO /Purchase section at the unions. The projects section at HO/ Purchase section at the unions prepares the Non- Payment Certificate sends it along with the proposal for release of payment for balance 20% on the invoice of erection & commissioning. Accounts VI section scrutinizes the proposal for payment at every stage and sends the same to Accounts I section for marking funds availability based on the turnkey project funds or scheme funds. After obtaining approval from GM (finance) for the payment, the projects section sends approved proposal to Accounts VI section for preparation of voucher. Accounts VI section prepares voucher and obtains pass order approval from GM (finance) and record the details in the payment register. Based on the approved pass order the Accounts I section draws cheque for the payment and sends the same to Projects section. The Projects section dispatches the cheque to the supplier along with a covering letter. Accounts II section gets the voucher and makes entries in Books of Accounts. Accounts VI section sends debit notes to the units and they make accounting entries in their Books of accounts. In some cases, the unions seek technical guidance of the Projects section. In those cases, the Federation charges a commission for the technical services rendered. At the union level the bill passing section scrutinizes the proposal and prepares the voucher for payment and sends to payment section for obtaining approval from GM for making the payment to the contractor. PE.02.02 Payments for Civil Bills As per the provision in Budget Estimate/Revised Budget Estimate for Building construction and civil works, the civil engineering section at the Head office prepares proposal for civil works under turnkey basis. With respect to each civil construction work an estimate is prepared with quantities for each item of work, rate per unit as per schedule of rates of PWD. The contractor is selected through a tender process and the timelines, payment terms will be mentioned in the agreement. The civil staff of TCMPF outside Chennai records the quantities of works in the measurement book. For any excess quantity executed due to various reasons a prior approval from MD has to be obtained. Note: On the erection & commissioning charges and civil bills TN VAT deduction at source is applicable and remitted to the commercial tax officer. TDS certificate is issued to the deductee. Key process inputs This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 146 Assessment of business processes Privileged and Confidential Project Proposal Govt. approved funds / other agency funds Purchase Procedure Inspection Report GRN Certified Supplier’s Invoice Non-Payment Certificate Key process outputs Payments to suppliers Key Performance Indicators Supply of Goods Erection & Commissioning Qualified operation of capital items Issues NA IT Applications currently in use Microsoft Office Reports currently in use Proposals as per format Register for Grants, loans/ advances Proposal for Payment Voucher for payment Bill payment register Non-Payment Certificate Scheme wise fund balance register Civil Bills and Project Bills Settlement registers Bills for supply of machinery and works Utilization Certificate This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 147 Assessment of business processes Privileged and Confidential INVESTMENTS Supplier START Planning Section, HO Purchase of P&M, equipment, etc. Communicate the sanction details of Govt./Other Funding Which Phase of project Prepare invoice for Completion of Erection & Commissioning Erection & Commissioning Federation Units/Unions SUPPLY OF GOODS Receive goods from the L1 supplier Prepare GRN for the goods received and certify the supplier’s invoice Conduct an inspection of the goods received through a 3rd party agency/inhouse committee Get the supplier’s invoice certified with a 3rd party agency Communicate the completion and sends the certified invoice U Accept debit notes and entries in books of A/Cs Place two separate orders for Supply & Erection and Commissioning Projects / MP section, HO Inspection Report Supplier’s Invoice(certified) GRN Prepares the specifications for procurement of P&M, equipment etc. Prepares the Tender document/ schedules and Obtain approval from the competent authority for floating of tenders Select the L1 bid for procurement activity END Prepare a proposal for payment (80% or 20%) of the invoice raised Send payment proposal and NonPayment Certificate for scrutiny Prepare a NonPayment Certificate Dispatch the cheque to the supplier along with the covering letter Pa FA.2 This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 148 Assessment of business processes Privileged and Confidential Investments Entrusts the civil works with TCMPF and deposits funds for the turnkey projects Civil Engg. Section, HO START After completion of each phase of the contract furnish work bills Proposes for construction of building/ civil structures Civil staff of TCMPF at the site records the quantities of work executed Prepare proposal as per the Budget and the govt. sanction/ schemes MEASUREMENT BOOK Books of Accounts R Civil Contractor Proposes for construction of building/ civil structures Preparation of Project plan and estimates as per rates schedule of PWD Recommends for payment to the contractor This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC Obtain approval from MD Verification of the entries in the measurement book and contractor’s work bills Accept Debit notes U Work bills are furnished based on the quantities of work executed According to the value of civil work tender is called for and contractor is finalized Agreement is entered between the contractor and DGM-Civil (on behalf of TCMPF) Sends a proposal for payment along with the work bills Make payments to the Civil Contractor FA.2 Pa END FederationUnits/ Unions Buildings and other Civil Structures 149 Assessment of business processes Privileged and Confidential 3.9.3. Breakdown Maintenance Date 10th September and 4th November 2014 Interviewee(s) Mr. S Rajendran (DGM – MP), Process Owner(s) Mr. S Rajendran (DGM – MP), Interviewer Mr. Sridhar Ramananthan (PwC), Ms. Suganthi Chikkannan (PwC), Mr. Dinesh Manoharan (PwC), Mr. Umakant Singh (PwC) Location Ambattur Milk Dairy Process description MT.01 Breakdown Maintenance For milk production, the team only manages breakdown maintenance and there is no planned maintenance being carried out. Spare assets are maintained for all critical equipment. Plant and Machinery register is maintained with details of date of purchase, warranty and cost details, but any additions/ modifications to equipment are not captured. MT.01.01 Intimation of Maintenance Breakdown registers maintained for processing, packing and services departments in the Milk Dairy with access to Production and Maintenance personnel. Production team enters the breakdowns in the register with details and date and time. MT.01.02 Mobilization of resources Maintenance team inspects and identifies the nature of the breakdown. The team checks for availability of materials and manpower and mobilizes the same. Intimate Purchase team in case the resources are in short supply for them to carry out the Purchase process. MT.01.03 Carry out Maintenance, record the task performed and release asset for use Maintenance team carries out the maintenance activity and updates the breakdown register with the resources utilized. The Production head reviews the breakdown register on a daily basis with the AGM – Maintenance. Key process inputs MT.01.01 Intimation of maintenance: Breakdown details in Register MT.01.02 Mobilization of resources: Inventory position, task list for maintenance MT.01.03 Carry out Maintenance, record the task performed and release asset for use: Assign resources Key process outputs This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 150 Assessment of business processes Privileged and Confidential MT.01.01 Intimation of maintenance: Task List for maintenance activity MT.01.02 Mobilization of resources: Assign resources, List of items to be purchased, Manpower requirement MT.01.03 Carry out Maintenance, record the task performed and release asset for use: Updated breakdown register Key Performance Indicators NA Issues Not able to track the cost of maintenance activity (resources used & spares consumed) No visibility of issues like funds availability, hiring of technical service as desired by Production department etc. No visibility of available spare parts No information available online on the history of plants and machine. IT Applications currently in use NA Reports currently in use This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 151 Assessment of business processes Privileged and Confidential MT.01.01 Intimation of maintenance Start User Department Phase Request for maintenance activity over phone Engineering Yes Request passed on to Manager and estimate down time Is breakdown time >___ hours? Is it major breakdown No Yes Intimate Unit Head No Request managed by Engineer Take up maintenance activity This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC Update Task List End 152 Assessment of business processes Privileged and Confidential MT.01.02 Mobilize resources Start Phase Check Attendance register Materials available? Assign resources Cost of materials below DoP to manage by HoD? Make payment and receive material End Engineering Attendance register Manpower available? Intimate Purchase team to carry out purchase activity Purchase of materials This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 153 Assessment of business processes Privileged and Confidential MT.01.03 Carry out Maintenance, record the task performed and release asset for use Start Phase Is time sufficient to carry out any planned maintenance activity? No Carry out maintenance activity Release asset to be deployed Update maintenance register End Engineering Yes Planned maintenance This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 154 Assessment of business processes Privileged and Confidential 3.9.4. Planned Maintenance Date 10th September and 4th November 2014 Interviewee(s) Mr. S Rajendran (DGM – MP), Process Owner(s) Mr. S Rajendran (DGM – MP), Interviewer Mr. Sridhar Ramananthan (PwC), Ms. Suganthi Chikkannan (PwC), Mr. Dinesh Manoharan (PwC), Mr. Umakant Singh (PwC) Location Ambattur Milk Dairy Process description MT.02 Planned Maintenance For all the CIP treatment, utilities and sachet packing machines, there is planned maintenance being carried out. The schedule for the same is prepared by the Engineering deparment. MT.02.01 Check availability of resources Planned / preventive Maintenance is carried out for the assets as per the instructions in the user manuals of the assets. Maintenance department checks if the required materials and manpower is available for carrying out the maintenance activity. If not, then a requisition is sent for the same. MT.02.02 Carry out planned maintenance activity Once resources are made available, maintenance activity is carried out. The log is updated post the same. The format for the maintenance log differs as per the OEM from whom the machine has been purchased. Key process inputs MT.02.01 Check availability of resources: Maintenance Schedule (for individual assets as per user manual/ norms) MT.02.02 Carry out Planned Maintenance: Resource List Key process outputs MT.02.01 Check availability of resources: Resource List MT.02.02 Carry out Planned Maintenance: Updated Maintenance log Key Performance Indicators NA Issues All plans are prepared on individual user manuals and no single maintenance schedule Asset history not maintained accurately No visibility of available spare parts No information available online on the history of plants and machine. This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 155 Assessment of business processes Privileged and Confidential IT Applications currently in use NA Reports currently in use NA This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 156 Assessment of business processes Privileged and Confidential MT.02.01 Check availability of resources Check availability of asset This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC Asset available? Critical maintenance MT.01.02 Updated Resource List End Weekly maintenance schedule Engineering Start Phase Reschedule maintenance and update weekly maintenance schedule Updated Resource List 157 Assessment of business processes Privileged and Confidential MT.02.02 Cary out Planned Maintenance Resource list Carry out maintenance activity Release asset to be deployed Update maintenance register End Engineering Start Phase This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 158 Assessment of business processes Privileged and Confidential MT.02.03 Postpone/ advance Planned Maintenance Phase Engineering Start Weekly maintenance schedule Intimation from user department about occurrence of breakdown MT.02.0 2 Is it critical/ major breakdown? Is planned maintenance critical Yes Estimate severity and downtime Advance maintenance planned for related asset in next 7 days High downtime Update Maintenance log No List of critical/ major breakdowns Postpone maintenance activity for the day and revise Weekly schedule MT.01.03 Revise weekly maintenance schedule This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC End 159 Assessment of existing IT applications and infrastructure Privileged and Confidential 4. Assessment of existing IT applications and infrastructure 4.1. Existing applications Aavin has implemented applications on a “piece-meal” approach and has no facility to integrate the activities that are being carried out across the functional tiers. Therefore there are challenges in account management, accounting of sales, accounting time loss, loss of productivity etc. The applications that are being used currently are listed below along with their functions and platforms that are built and the user-base for the same. 4.1.1. Pay Bill Process Owner (Role) Process Trigger Process Predecessor Process Successor Input(s) Output(s) All Units Individually (IT Department) Monthly Availability of Master Files and Attendance and Withheld Data for previous month PayBill sent to PayBill section for processing and then to Bank for Transfer of funds. Employee Master Data From PayBill Section Attendance Data from personnel section(HR) as arrangement with leave sanction, promotion, increment etc. proceedings Variable Deduction Withheld Data Processed PayBill, Salary Slip, Pay Abstract, Remittance Abstract To Main Scenario S. no Activity 1 Balances in Pay Master are updated from previous months closing balances (Loans / Advances) 2 New entries / updation in Pay master (transfer, retirements, increments, manual updation, HRA / CCA, EPF, Personal savings, Quarter availed, etc.) 3 Monthly Attendance Entry in the System – Leaves availed and sanctioned [Leaves not approved are treated as Loss of Pay days] 4 Excess Salary Recovery Calculation (for availed Loss of Pay leaves, etc.) 5 Variable Deduction Entry for irregular items, Income Tax, EB, Water, Misc., etc. 6 Final Salary is processed in the system and Withheld file are created This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC PayBill Section Performer 160 Assessment of existing IT applications and infrastructure Privileged and Confidential 7 8 9 This is checked and cross checked with the PayBill Section Unit Wise and Recovery wise abstracts are created. Subsistance allowance provision is available but not used . The claim is being prepared separately after getting employee for no employment certificate PayBill Section Form(s) Exceptions Notes None In Federation Head Office, there are 4 banks in which the employees are holding the salary accounts There are three different categories of employees viz. 1. TCMPF – Employees of federation 2. Government – Government employees who are on deputation 3. Contingency – Other employees such as employees selected based on compassionate ground, etc. For each of these, the pay calculation logics are separate. In the paymaster there is a field for EGPF and SSF. The fields don’t have any control mechanism. The EGPF and SSF should be deducted only for 148 months from the date of joining / start of the scheme. However, since there is no control mechanism, currently it is manually done in the software. For any pre-payments, manual adjustments are required to be performed. The paymaster has features to accommodate mid-month promotion cycle The leave surrender (Surrendering of excess leave) process is in-built in the software but not used. Surrender process prepared as supplementary bill. Gross Salary is verified by a system of Opening Balance (last month) + Increases – Decreases as the Closing Balance and this should be equal to the current month gross salary. This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 161 Assessment of existing IT applications and infrastructure Privileged and Confidential 4.1.2. Finance Processing Software Process Owner (Role) Process Trigger Process Predecessor Process Successor Input(s) All Units Individually Approval of Vouchers None Collation and Preparation of Account Statements Approved Voucher Data Entries From All Units – MD Office, JMD Office, Dairies, Marketing Unit, etc. Output(s) Consolidated Financial Statements To Main Scenario S. no Activity 1 Approved vouchers are entered in the computer system as transaction data BV,CV,JV 2 The voucher file (Transaction Data) is sent to the Head Office for collation and compilation 3 Post collation, financial statements are generated on a consolidated level at the Head Office. 4 Various Accounts as Trading Account, Marketing Account, Trial Balance and Balance Sheet are generated at the Head Office based on grouping Form(s) Exceptions Notes Performer None. Different Ledger codes are available for different locations / offices This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 162 Assessment of existing IT applications and infrastructure Privileged and Confidential 4.1.3. Milk Bill Process Owner (Role) Process Trigger Process Predecessor Process Successor Input(s) All Dairies Calendar Day 1-7, 8-14, 15-21, 22 to end of month None Transportation of Milk Approved Invoices / Daily Milk From Dairy Register (DMR) Output(s) Approved Invoice and Payment To Main Scenario S. no Activity 1 All the invoices for the given period are collated and stored in the computer. 2 The Milk Bill is generated District Union, Chilling centre Wise for the previous period. 3 Milk Bill consists of Milk (Product) cost overhead charges and Transportation Charges for union tankers. 4 Milk Cost paid out depends on the milk is calculated based on Milk price chart. Overhead charges is calculated as per the approved rate and the Penalties are applied on lack of quality (fat content, temperature, etc.) on overhead charges. Price is paid as per the GO issued by the government. 5 If the Vehicle has two or more compartments, then the invoice is broken into that number. 6 Transport charges are determined based on the originating location. Penalties are applied (no payment) if it is not a registered transporter for the District Union. 7 Consolidation is performed in JMD Office Ambattur for all the dairies. 8 Payment is made in a consolidated manner to the District Unions from Head office based on the payment advice by the JMD. Form(s) Exceptions Notes Union Dairies Performer None. Milk Bill is prepared 4 times a month based on the receipts o 1st to 7th of the month o 8th to 14th of the month o 15th to 21st of the month o 22nd to end of month Calculation of Day – There are two shifts (morning and evening). Yesterday’s evening and today’s morning is taken as current day shift for calculation purpose. Note: During discussion with stakeholders, the calculation of day was only a precedent, there was no regulation or law that mandates use of this as a day. For calculation purposes, the following formulas are used: For standard Fat & Snf the quality users will provide the Specific Gravity. In other situations Specific Gravity is calculated as follows CLR = ( 4 * SNF ) – (0.8 * Fat) – 1.44 This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 163 Assessment of existing IT applications and infrastructure Privileged and Confidential SG = ( 1000 + CLR)/1000 Quantity in Ltrs = Round (( Quantity in Kgs / Specific Gravity) , 0) KG Fat = Round ( Qty in Ltrs * Fat /100,2) KG Snf = Round ( Qty in Ltrs * Snf /100,2) Finding Average Fat & Snf @ WB & Production planning Avg Fat = Round (( Total ack.Kg Fat / Tot. Net.wt in Ltrs)*100,2) Avg Snf = Round (( Total ack.Kg Snf / Tot. Net.wt in Ltrs)*100,2) Each vehicle may have a separate rate per km. depending on the tender performed by the District Union. If the Tanker is not found in the master file, then no payment is made for transporation. Union owned tanker payments are settled in the Milk Bill itself. Private owned vehicles transportation costs are paid to the Union separately. Note: There was no reason as to why these payments were made separately. The master file has stored list of kms from each of the Chilling centres to the dairies. Every week, post processing, backup is taken manually. This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 164 Assessment of existing IT applications and infrastructure Privileged and Confidential Figure: Milk Movement Report at Sholinganallur Dairy Figure: Milk Bill Payment Advice This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 165 Assessment of existing IT applications and infrastructure Privileged and Confidential 4.1.4. Weighbridge system (at Sholinganallur Dairy) Process Owner (Role) Process Trigger Process Predecessor Process Successor Input(s) Output(s) Sholinganallur Dairy On Demand None Submission of Milk in Tanker for Processing Arrival of Tankers containing milk From (Invoice) Union Dairies Centres / To Main Scenario S. no Activity 1 Truck arrives from the Unions 2 Security at the Gate is required to weigh the truck 3 Weighing is performed by automated system 4 Security also enters the data manually in the register to be sent to dairy for invoice processing, etc. Vehicle is checked for seal number as per the invoice. The seal numbers should match the invoice, else alerts are provided to the Dairy Managemnet. 5 Security Guard adds a stamp on the Invoice and directs the truck for This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC Performer 166 Chilling Assessment of existing IT applications and infrastructure Privileged and Confidential processing. Form(s) Exceptions Notes None. This weighing system is not connected with other software and hence entries are done many times and the systems are not linked with each other. Note: It was found that the entire invoice items entry was done again at the Security point. Figure: Milk Transport Vehicle Seal in a Tanker Figure: Weight Bridge (Security) Control Room This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 167 Assessment of existing IT applications and infrastructure Privileged and Confidential 4.1.5. Production planning software – Sholinganallur Dairy Process Owner (Role) Process Trigger Process Predecessor Process Successor Input(s) Sholinganallur Dairy On Demand None Milk ready for production From Output(s) To Main Scenario S. no Activity 1 Output product (TM, SM, DTM, FCM, etc.) is selected in the software and the quantity desired is also selected. 2 A silo is selected for raw milk. 3 The Quantity Litres of SMP is selected. 4 All other products, MM, SSM and RSM are calculated automatically by the software. Form(s) Exceptions Notes Performer None. If there are any issues in the calculations, the entire calculation is required to be re-done, there is no provision to go back and change quantities, etc. Transaction working sheet locks if remaining quantity is negative. If new products or locations are introduced, new programs would have to be written for the same. This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 168 Assessment of existing IT applications and infrastructure Privileged and Confidential Figure: Milk Packing Process Figure: Production Control Room at Sholinganallur Dairy This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 169 Assessment of existing IT applications and infrastructure Privileged and Confidential This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 170 Assessment of existing IT applications and infrastructure Privileged and Confidential Figure: Production Planning Software – Screen Print 4.1.6. Products Dairy – Dispatch and Invoice Process Owner (Role) Process Trigger Process Predecessor Process Successor Input(s) Product Dairy, Ambattur Daily Indent From Parlour, FROs, etc. Output(s) Despatch of Goods and Invoice, Gate Pass To Parlour, FROs, etc. Main Scenario S. no Activity 1 The parlours send their indents to the products dairy through SMS system 2 FRO requirements are sent directly from marketing office and are required to pay cash 3 Invoice cum Delivery Note and Gate Pass are created for each shipment out of the Products Dairy 4 Dairy produced products and Union produced products (ex. Butter) are handled separately, through the Delivery Note / Gate pass is common. 5 For FROs, payments are collected in cheque by the Driver cum Salesman or by the Marketing Office. This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC Performer 171 Assessment of existing IT applications and infrastructure Privileged and Confidential 6 For parlours, no payments are collected, the note acts as a Delivery Challan only. 7 Parlours verify the Delivery Challan and a copy is returned with the Driver to the Dairy 8 Delivery Challans are combined and sent to the Marketing Office at Nandanam for processing and reconciliation. Form(s) Exceptions Notes None. The SMS system is designed to receive SMS from registered users and registered mobile numbers. Each user can have multiple mobile numbers and are connected with one particular parlour. Parlours are Aavin operated and FROs are independent franchisees Industrial SMS system is used to collect SMS from various locations The system has capability to intelligently guess correct format SMS and request authorized users to re-send SMS if it is not sent appropriately. Delivery for products happens through special refrigerated vehicles. Figure: Parlour Sales at Marketing Office Gate Pass & CD 15 Dairy Products (From Ambattur Dairy) Invoice / Delivery Challan to Parlours Receipt at Parlour Sales Daily Sales Abstract Union Products Gate Pass & CD 15 (Stored at Ambattur Dairy) Reconciliation at Marketing Office (Calculation of Sales Tax, VAT) (Audit Records) This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 172 Assessment of existing IT applications and infrastructure Privileged and Confidential 4.2. Existing IT infrastructure across the locations Over multiple years as per the needs of different department’s business processes, customized systems were developed at Aavin. These systems evolved over the years but the information is available in silos and not in a centralized place. This is leading to duplication of efforts in operations of various departments as well as making it difficult to give organization-wide picture from a single system. In order to have a seamless flow of information between different departments and functions, for better control of the processes and for leveraging advances in IT systems for business gains, Aavin has decided to implement an integrated system covering various modules. The list of IT infrastructure available across locations in the first phase of the scope is: 4.2.1. Existing Hardware # Federation Units Desktop Computer 9 Laptop Printer 1. Ambattur Dairy 2. Central Dairy, Madhavaram 9 3. Head Office, Madhavaram 45 4. JMD Office, Ambattur 11 5. Marketing Unit, Nandanam 48 6. Milk Dairy, Sholinganallur 9 7. Transport Unit, Madhavaram 4 1 3 Grand Total 135 7 51 # Unions 1. District Union, Erode Server Switch Grand Total 9 11 6 20 29 1 4 85 11 8 Desktop Computer 26 2 50 1 18 8 4 4 Laptop Printer Switch 1 201 Grand Total 26 2. District Union, Dharmapuri 14 1 14 3. District Union, Madurai 51 2 39 92 4. District Union, Salem 38 2 38 78 129 5 91 Grand Total 1 30 226 4.2.2. Existing Software/Applications Type of Software Middleware Mail/Messaging Name of Product FoxPro Database File SMS for Milk Society This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 173 Assessment of existing IT applications and infrastructure Privileged and Confidential Database Database Database Application Software Application Software Application Software Application Software Application Software Application Software Application Software Any Other Foxpro Dbf file MS-Access Foxpro Clipper, SQL Query RMRD Software Milk Bill Software Pay Bill Software Payroll, Milk Bill, FAP Milk Reception Software Novel 4.2.3. Existing Network Infrastructure Location Type of Connection Speed of Network Head Office, Madhavaram LAN Head Office, Madhavaram Broadband Marketing Unit, Nandanam Broadband 100 Mbps Milk Dairy, Sholinganallur LAN 100 Kbps District Union, Erode Broadband 100 Mbps District Union, Erode Broadband 512 Kbps District Union, Krishnagiri LAN 10/100 Mbps District Union, Krishnagiri BSNL Data Card Modem 3.2 Mbps LAN 1 Mbps District Union, Madurai District Union, Salem Broadband 4 mbps District Union, Salem Broadband 512 kbps District Union, Salem Broadband 2 mbps Note: Section wise List of infrastructure details is attached in the annexure This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 174 Key Observations and Issues Privileged and Confidential 5. Key Observations and Issues 5.1. Assessment of three key elements of an organization People Process Technology •Highly co-operative and accommodating Core Team and SMEs across locations •Sound knowledge about the processes and challenges faced at multiple levels •Enthusiastic about inclusive and all-encompassing IT initiative •Matured business processes albeit manual •Reactive when it comes to report generation •Challenges in planning due to unavailability of real-time data •Majority work carried out on legacy systems •IT systems used as reactive measure and process and technology fragmented •Awareness about the need to change This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 175 Key Observations and Issues Privileged and Confidential 5.2. Gap Analysis Impact Parameters HR Finance Function # Key Gaps 1 Lack of structured Master data maintenance leading to delay in tax filing, wrong coding while filing IT returns, details of pending instalments of recoveries, deduction-wise analysis. Financial Impact Monitoring & Control Process Efficiency Business Criticality High 2 Cumbersome process to collect data for previous periods. Especially important during closing – reports should take the posting date into account. High 3 Account coding variations in the budget w.r.t. Financial books Medium 4 Lack of integration of budget with fund allocation High 5 Lack of proper stock monitoring system High 6 IUT reconciliation system, albeit strong process, but time consuming Low 7 Lack of system for monitoring of asset lifecycle High 1 All the HR processes are primarily manual and could be automated (like leave and attendance management, training and development, employee record maintenance, payroll calculation, performance appraisal etc.) Medium This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 176 Key Observations and Issues Privileged and Confidential Impact Parameters Production Business Criticality # Key Gaps 1 No visibility on analysis of the performance of the vendors w.r.t. quality of their materials Medium 2 No online visibility on performance of dairies w.r.t. temperature of cold room, Ice Bank Tank (IBT), processing plant, SILOs, packing and dispatch temperature, no of Quality complaints, tub washing, homogenization efficiency, loading temperature Medium 1 Lack of transparency in Material balancing (consumption of materials for appropriate quantities of production including losses) High 2 Plant and machinery register presently does not have any replacement of spares, values along with depreciation and updation to current status Medium 3 Additional information of Equipment like efficiency, next maintenance dates etc. need to be made available online for improved production planning Medium 4 Reports regarding analysis for raw milk receipts like deviations in quantity, quality w.r.t. the delivery challans (invoice) from the source, transport contractor, tanker number is not possible High 5 Traceability of raw materials for production/ purchases is not Medium Quality Function Financial Impact Monitoring & Control This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC Process Efficiency 177 Key Observations and Issues Privileged and Confidential Impact Parameters Function # Key Gaps Financial Impact Monitoring & Control Process Efficiency Business Criticality Marketing Engineering (Maintenance) possible today 1 Not able to track the cost of maintenance activity (resources used & spares consumed) 2 High No visibility of available spare parts Medium 1 For sachet milk, route schedule data is received at the end of the month at Nandanam office thereby a lag of one month in receiving information. Medium 2 Institutional consumers inform the control room for changes in the milk requirements figures and these are manually handled and not updated in the system leading to problems during reconciliation. Low 3 Payments received from the consumers (card sales) in the form of cheques are sent to Finance for manual processing. If cheque not honored difficulty in tracing the source from where the cheque has been received. Low 4 Contract management is manual. In case of no payment/ expiry of security deposit, there is no provision in system to remove the customer from the route schedule High 5 Invoice to be prepared for every supply (point to point). Currently milk distribution does Medium This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 178 Key Observations and Issues Privileged and Confidential Impact Parameters Function # Key Gaps Financial Impact Monitoring & Control Process Efficiency Business Criticality Transport Planning Projects not have any invoice. It only follows the route schedule. 6 No System based visibility of demand and supply for milk products manufactured Low 1 Lack of proper project monitoring system for planning and monitoring projects Medium 1 Since the system is not online and not integrated on a single IT platform lot of time is spent in data collection and data entry. Medium 2 Dynamic and quick reporting is a challenge. Medium 3 MIS, Consolidation of reports, Reconciliation of Data from various Union Dairies and chilling centers is a challenge. Medium 1 Lack of structured master data maintenance Medium 2 Contract Management done manually Medium This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 179 Annexures Privileged and Confidential 6. Annexures 6.1. Sholinganallur Dairy reports *** INCREMENT PROCESS *** TCMPF LTD :: THIRD DAIRY :: SHOLINGANALLUR DAIRY :: CHENNAI - 119 Ref.No. 003/E1/TD/2014 Sub : Ref : DATED : TCMPF Ltd - Third Dairy - Increment for JULY - 2014 - Sanctioned - Reg. Connected Records. ****** The undermentioned individual(s) is/are hereby sanctioned Annual Increment and the details are given below. ----------------------------------------------------------------------------------------------S.No Emp. Employee Name & [ PRESENT ] Ann. [ FUTURE ] EFFECT Code Designation Basic GrPay Total Eff.From Inc. Pay Gr.Pay FROM ----------------------------------------------------------------------------------------------1 5580 HARIHARASUBRAMANIAN.S 22910 5400 28310 01.07.2013 850 23760 5400 01.07.2014 MANAGER(ENGG) 2 7376 HARIKRISHNAN.V. 13740 4400 18140 01.07.2013 550 14290 4400 01.07.2014 SPL.GR.LVD 3 4263 RAJASEKARAN.K. 11270 2400 13670 01.07.2013 410 11680 2400 01.07.2014 SPGR.TECH(BM) 4 4494 SUNDARAJ.K.N. 10210 1900 12110 01.07.2013 370 10580 1900 01.07.2014 SG.M.R.GR.III 5 3554 JAGADEESAN.S. 8940 1800 10740 01.07.2013 330 9270 1800 01.07.2014 SPL.GR.SFA 6 4902 STEPHEN.D. 8940 1800 10740 01.07.2013 330 9270 1800 01.07.2014 SPGR.S.F.A. 7 5297 KUMAR.V. 9310 1650 10960 01.07.2013 330 9640 1650 01.07.2014 SPL.GR.SFA 8 6408 MUNUSWAMY.A. 9310 1650 10960 01.07.2013 330 9640 1650 01.07.2014 SPGR.S.F.A. 9 6662 DHANASEKARAN.D. 8550 1650 10200 01.07.2013 310 8860 1650 01.07.2014 SG.S.F.A 10 8414 MATHIVANAN.M. 9300 1650 10950 01.07.2013 330 9630 1650 01.07.2014 SPL.GR.S.M.A. 11 5292 KUPPAN.E. 7460 1300 8760 01.07.2013 270 7730 1300 01.07.2014 S.F.A. Remarks MB WEF 02.07.2014 12 5707 PARTHASARTHY.G. 6940 1300 8240 01.07.2013 250 7190 1300 01.07.2014 S.M.A. 13 5727 VIJAY ANAND.K. 7280 1300 8580 01.07.2013 260 7540 1300 01.07.2014 SG.S.M.A. 14 9026 DHANASEKARAN.V. 7970 1300 9270 01.07.2013 280 8250 1300 01.07.2014 SG.S.F.A. 15 9029 MARGRET.P. 7970 1300 9270 01.07.2013 280 8250 1300 01.07.2014 SG.S.F.A. 16 9031 GOVINDAN.K. 7970 1300 9270 01.07.2013 280 8250 1300 01.07.2014 SG.S.F.A. 17 9032 BALASUBRAMANI.P. 7970 1300 9270 01.07.2013 280 8250 1300 01.07.2014 SG.S.F.A. 18 9037 KALAISELVI.D. 7970 1300 9270 01.07.2013 280 8250 1300 01.07.2014 SG.S.F.A. 19 9039 NAGALINGAM.M. 7970 1300 9270 01.07.2013 280 8250 1300 01.07.2014 SG.S.F.A. 20 9040 PAPPATHI.D. 7970 1300 9270 01.07.2013 280 8250 1300 01.07.2014 SG.S.F.A. 21 9041 ANNAMALAI.S. 7970 1300 9270 01.07.2013 280 8250 1300 01.07.2014 This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 180 Annexures Privileged and Confidential 22 23 SG.S.F.A. 9072 MOHAMED SULDHAN.I. S.F.A. 9073 PANNEERSELVAM.R. S.F.A. 5380 1300 6680 01.07.2013 200 5580 1300 01.07.2014 5380 1300 6680 01.07.2013 200 5580 1300 01.07.2014 24 9074 VEDHANAYAGI.R. 5380 1300 6680 01.07.2013 200 5580 1300 01.07.2014 S.F.A. 25 9080 VINAYAGAM.M. 5180 1300 6480 01.07.2013 200 5380 1300 01.07.2014 S.F.A. ----------------------------------------------------------------------------------------------The above individual(s) is/are eligible to draw arrears if any as per the rules in force. Deputy General Manager(Dg) To Individual(s) concerned. Accounts Section, Third Dairy. *** CADRE STRENGTH PROCESS *** This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 181 Annexures Privileged and Confidential TCMPF LTD :: THIRD DAIRY :: SHOLINGANALLUR :: CHENNAI-119 Page 1 CADRE WISE DETAILS AS ON AUG-14 ------------------------------------------------------------------------------Group SNo Emp_cd Emp_name Desgn Join.Date Retd.Date Sec ------------------------------------------------------------------------------ADMIN CONTROL : SHOLINGANALLUR 1 2 2 3 4 5 5 5 5 6 6 6 7 7 8 9 10 11 9 9 9 9 12 13 14 15 16 17 10 10 10 10 10 10 18 19 20 14 14 14 21 15 22 17 23 18 24 20 25 26 21 21 27 28 29 30 31 23 23 23 23 23 32 33 34 25 25 25 35 36 37 38 26 26 26 26 1 6045 ASHOK C H DGM(DG) 13.05.1983 30.06.2019 OFF --------------------------------------------------------------------------1 1563 SELVARAJU N AGM(DE) 14.11.1983 31.03.2016 ENG 2 5583 MOHAN S AGM(ENGG) 16.04.1984 31.01.2019 PLC 3 6142 YAGACHANDRAN M AGM(ENGG) 05.02.1983 31.03.2018 PLC --------------------------------------------------------------------------1 5209 NARAYANAN S A.G.M(DG) . . 31.03.2018 PLC 2 9110 ZAHEER AHAMED M G AGM(DG) 25.02.2014 30.11.2019 PLC --------------------------------------------------------------------------1 7414 ANBUMANI K AGM(FINANCE) 13.11.1997 31.05.2028 OFF --------------------------------------------------------------------------1 4220 KUMAR P MANAGER(DE) 01.10.1984 28.02.2019 ENG 2 5580 HARIHARASUBRAMANIAN S MANAGER(ENGG) 18.11.1983 31.01.2022 ENG 3 5586 RAMALINGAM S MANAGER(DE) 03.10.1986 31.01.2019 ENG 4 9088 PARAMASIVAM T MANAGER(ENGG) 11.02.2014 31.07.2035 ENG --------------------------------------------------------------------------1 4359 SATHEESH R MANAGER(DG) 04.11.1996 30.06.2027 PLC 2 4362 NANDAKUMAR C MANAGER(DG) 19.02.1997 28.02.2033 PLC 3 5487 SARADHA R MANAGER(DG) 01.11.1994 28.02.2031 PLC 4 9011 PADMAVATHY S MANAGER(DG) 26.02.1996 28.02.2034 PLC 5 9061 YENDETI HANUMANTHA RAO MANAGER(DG) 12.02.1997 31.07.2025 PLC 6 9062 DURAIRAJ DEVA PIRIYAM A MANAGER(DG) 12.02.1997 31.08.2031 PLC --------------------------------------------------------------------------1 4213 SURESH K SPLDY.MANAGER(E 18.08.1982 31.01.2018 PLC 2 5592 MUTHUSAMY S DY.MANAGER(DE) 06.10.1986 30.04.2021 ENG 3 5597 GANESAN S DY.MANAGER(DE) 27.04.1987 31.12.2022 ENG --------------------------------------------------------------------------1 9089 RAMESH KUMAR K DY.MANAGER(DG) 13.02.2014 28.02.2044 PLC --------------------------------------------------------------------------1 7354 ROSALIN SELVI J S DY.MANAGER(O) 01.02.1985 31.05.2015 OFF --------------------------------------------------------------------------1 9066 THANIGAIVELU T DY.MANAGER(SYS) 17.05.1999 31.08.2031 OFF --------------------------------------------------------------------------1 9045 SELVI D EXECUTIVE(O) 15.05.1996 31.03.2019 OFF --------------------------------------------------------------------------1 9108 LOGAMBAL V JR.EXEC(OFFICE) 25.02.2014 31.05.2040 OFF 2 9109 MEENA N JR.EXEC(OFFICE) 26.02.2014 31.05.2040 OFF --------------------------------------------------------------------------1 3543 MANOHAR M MR.GR.III 05.05.1978 30.04.2017 PLC 2 4472 KESAVEL T MR.GR.III . . 31.07.2015 PLC 3 4494 SUNDARAJ K N SG.M.R.GR.III 03.12.1977 31.03.2015 PLC 4 4777 RAMDOSS S MR.GR.III 01.04.1980 30.04.2015 PLC 5 6386 ARUMUGAM I MR.GR.III 13.04.1985 30.04.2017 PLC --------------------------------------------------------------------------1 5227 ELUMALAI N SPLGR.DCSM 01.12.1982 31.03.2017 PLC 2 7376 HARIKRISHNAN V SPL.GR.LVD 16.08.1984 30.04.2015 PLC 3 9036 SANKAR S L.V.D 13.05.1996 31.12.2021 PLC --------------------------------------------------------------------------1 3556 AROGIUM S TECH(OPERTN) 12.10.1979 30.04.2015 PLC 2 4405 RAJASEKARAN K TECH (OPERTN) 13.04.1985 30.04.2018 PLC 3 4429 RAVI A S SG.TECH(OPERTN) 13.04.1985 30.09.2021 PLC 4 4433 KANTHARAJ B SG.TECH(OPERTN) 13.04.1985 30.06.2016 ENG This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 182 Annexures Privileged and Confidential 39 26 5 4456 PRAKASHKUMAR S B SG.TECH(OPERTN) 13.04.1985 31.07.2021 ENG *** CADRE STRENGTH ABSTRACT *** TCMPF LTD :: THIRD DAIRY :: SHOLINGANALLUR :: CHENNAI-119 Page 1 GROUP WISE ABSTRACT FOR THE MONTH : AUG-14 ------------------------------------------------------------------------------Group Cd Name of the Cadre Total ------------------------------------------------------------------------------2 DGM(DG) 1 5 AGM(ENGG) 3 6 AGM(DG) 2 7 AGM(FIN) 1 9 MANAGER(DE) 4 10 MANAGER(DG) 6 14 DY.MANAGER(DE) 3 15 DY.MANAGER(DG) 1 17 DY.MANAGER(OFF) 1 18 DY.MANAGER(SYS) 1 20 EXECUTIVE(OFF) 1 21 JR.EXEC(OFF) 2 23 M.R.GR III 5 25 LVD 3 26 TECH(OPERTN) 33 28 TECH(WELDER) 1 29 TECH(ELEC) 7 30 TECH(B.MAN) 2 33 FA/SFA/SMA 44 36 JR.MAN(MAINT) 4 39 SEC.GUARD 4 40 OFF.ASST 1 52 AGM(QC) 1 53 MANAGER(DC) 1 54 DY.MANAGER(DC) 1 55 DY.MANAGER(DB) 1 56 EXECUTIVE(LAB) 1 57 TECH(LAB) 1 58 FA/SFA/SMA 5 64 DY.MANAGER(STOR 1 65 FA/SFA/SMA 1 ------------TOTAL : 143 ------------- This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 183 Annexures Privileged and Confidential *** SURRENDER PAY REPORT *** THE TCMPF LTD :: THIRD DAIRY :: SHOLINGANALLUR :: CHENNAI - 600119 SURRENDER PAY STATEMENT -------------------------------------------------------------------------------Bill No : 18 Bill Date : 20.08.2014 -------------------------------------------------------------------------------1 4966 BALAJI M E Proc.No : 3301/E5/2014 Full Pay : 15 Days Pay : 2 BASIC 8250.00 4125.00 GR.PAY 1300.00 650.00 9077 MUTHUVAIRAM G Proc.No : 3303/E5/2014 Full Pay : 15 Days Pay : SG.S.F.A. SLS On : 20.07.2014 Dated : 01.08.2014 BASIC 5580.00 2790.00 DA SPL 9550.00 0 4775.00 0 HRA 1000.00 500.00 CCA 400.00 200.00 TOTAL 20500.00 10250.00 S.F.A. SLS On : 01.08.2014 Dated : 01.08.2014 GR.PAY 1300.00 650.00 DA SPL 6880.00 0 3440.00 0 HRA 680.00 340.00 CCA 180.00 90.00 TOTAL 14620.00 7310.00 ================================================================================ *** SURRENDER PAY ABSTRACT *** THE TCMPF LTD :: THIRD DAIRY :: SHOLINGANALLUR :: CHENNAI - 600119 SURRENDER PAY ABSTRACT -------------------------------------------------------------------------------Bill No : 18 Bill Date : 20.08.2014 -------------------------------------------------------------------------------1 4966 BALAJI M E SG.S.F.A. 2 9077 MUTHUVAIRAM G S.F.A. 10250 7310 ================================================================================ TOTAL : 17560 ================================================================================ (Rupees Seventeen thousand Five hundred and Sixty only.) EXECUTIVE(O) DY.MANAGER(O) Asst.Genl.MANAGER(FIN) This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 184 Annexures Privileged and Confidential *** LEAVE SANCTION STATEMENT *** THE TAMILNADU CO-OPERATIVE MILK PRODUCERS FEDERATION LIMITED THIRD DAIRY :: SHOLINGANALLUR :: CHENNAI - 600 119 Ref.No. 3178/E1/2014 Date : 12.08.2014 Batch : 1 PROCEEDINGS : SUB : ESTT - TCMPF LTD - THIRD DAIRY - CERTAIN INDIVIDUAL(S) Applied Leave - Sanction - Orders - Issued. ORDER : The undermentioned individual(s) is/are hereby sanctioned their/his/her leave and the details are given below :------------------------------------------------------------------------------------------------------------------Sl.| E.Code |O.B |----------NAME---------|------DESIGNATION------| |No.of|Bal.| | No.| L.Type |Days|-----PREFIX LEAVE------|------LEAVE TAKEN------|------SUFFIX LEAVE-----|Days |Days| RJD on | ------------------------------------------------------------------------------------------------------------------1 | 5583 | |MOHAN S |AGM(ENGG) | | | | | | PL | 0| . . . . |22.06.2014 25.06.2014 | . . . . | 4 | -4| 26.06.2014 | | | | | | | | | | ------------------------------------------------------------------------------------------------------------------The above individual(s) is/are eligible to draw pay & allowance for the above leave period(s) as per rule in force. SD/- C.H.ASHOK , DY.GENERAL MANAGER(DG.), THIRD DAIRY. To The Individual Concerned. Through Asst.General Manager(DG/Engg.). Copy to Accounts Section, Third Dairy. / Forwarded / By Order / for Dy.General Manager(Dg) This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 185 Annexures Privileged and Confidential *** LEAVE SANCTION – SUPPLEMENTARY BILL PREPRATION *** TCMPF LTD :: THIRD DAIRY :: SHOLINGANALLUR :: CHENNAI - 119 SUPP.BILL NO.: 41 SUPP.BILL DATE : 05.09.2014 =============================================================================================== Ref.No : 3178/E1/2014 Dated : 12.08.2014 In the Ref.cited, the individual is sanctioned leave PL for 4 day(s) from 22.06.2014 to 25.06.2014 . RJD on 26.06.2014 Emp.Code :5583 Name :MOHAN S Designation :AGM(ENGG) Pay for 4 days may be claimed as follows. Supl.Bill for JUNE-2014 ----------------------------------------------------------------------------------------------DAYS BASIC DPAY DA HRA CCA MA SPLPAY GROSS ----------------------------------------------------------------------------------------------DUE : 23200.00 4700.00 27900.00 3200.00 600.00 125.00 0.00 59725.00 DRAWN: 26/30 20106.65 4073.35 24180.00 2773.35 520.00 108.35 0.00 51761.70 ----------------------------------------------------------------------------------------------DIFF : 4/30 3093.35 626.65 3720.00 426.65 80.00 16.65 0.00 7963.30 ----------------------------------------------------------------------------------------------<< DEDUCTION >> EPF : 104.00 ----------------------------------------------------------------------------------------------Total Dedn. : 104.00 Net Claim : 7859.30 Rounded to Rupee : 7859 =============================================================================================== *** SUPPLEMENTARY BILL – ABSTRACT *** TCMPF LTD :: THIRD DAIRY :: SHOLINGANALLUR :: CHENNAI - 119 *** DETAILED ABSTRACT *** SUPP.BILL NO.: 41 SUPP.BILL DATE : 05.09.2014 ========================================================================================== Ref.No :3178/E1/2014 Dated :12.08.2014 -----------------------------------------------------------------------------------------EMPLOYEE DETAILS BASIC DPAY DA HRA CCA MA SPLPAY GROSS SPF -----------------------------------------------------------------------------------------5583 4 Days Claim for JUNE-2014 MOHAN S AGM(ENGG) 3093.35 626.65 3720.00 426.65 80.00 16.65 0.00 7963.30 104 -----------------------------------------------------------------------------------------3093.35 626.65 3720.00 426.65 80.00 16.65 0.00 7963.00 104 -----------------------------------------------------------------------------------------<< OTHER DEDUCTIONS >> ----------------------------------------------------------------------------------------------CODE SPFADV INT FA HL CONV HBA BKLOAN MARR LIC PLI SOCY TD FHRA VOLPF ----------------------------------------------------------------------------------------------5583 0 0 0 0.00 0.00 0.0 0.0 0.00 0.00 0 0 0 0.00 0 ----------------------------------------------------------------------------------------------CODE STORE ELECY AMBUL BUS PR.TAX IN.TAX EXS.PAY TELE MISC OTH.LN1 OTH.LN2 GPF FBF MHF ----------------------------------------------------------------------------------------------5583 0 0.00 0 0 0.00 0 0.00 0.00 0.00 0.00 0.00 0 0 0 =============================================================================================== TOTAL GROSS : 7963.00 TOTAL DEDN.: 104.00 TOTAL NET: 7859.00 ROUNDED NET: 7859.00 ----------------------------------------------------------------------------------------------*** ABSTRACT *** ========================================================================================== CODE EMP.NAME DESIGNATION GROSS DEDN. NET ========================================================================================== 5583 MOHAN S AGM(ENGG) 7963.00 104.00 7859.00 ========================================================================================== 7963.00 104.00 7859.00 ========================================================================================== This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 186 Annexures Privileged and Confidential *** PAY CERTIFICATE REPORT *** PAY CERTIFICATE FOR THE PURPOSE OF : EDU.LOAN This is to certify that Thiru/Tmt. ETHANIGAIVELU TF EMP.CODE: E 9066 F is employed as E DY.MANAGER(SYS)F in this Office and the carry home salary is Rs. 31008.50 (Rupees Thirty One thousand Eight and paise Fifty only.) as detailed below. -------------------------------------------------------------------------------PAY EMOLUMENTS DEDUCTIONS -------------------------------------------------------------------------------PAY ... 12180.00 DEARNESS PAY ... 4400.00 PF / GPF ... 780.00 SPECIAL PAY ... VOLU. PF ... 2000.00 EGPF ... 50.00 D.A. ... 16580.00 FBF ... 3.00 MHF ... 25.00 PF LOAN ... A.D.A. ... FESTIVAL ADVANCE ... 500.00 HANDLOOM ADVANCE ... I.R. ... SCOOTER/CYCLE ADV... HOUSE BUILDING ADV.. H.R.A. ... 2000.00 BANK LOAN ... MARRIAGE ADVANCE ... C.C.A. ... 600.00 L.I.C. ... 383.00 CTD / R.D. ... 188.00 W.A. ... THRIFT SOCIETY ... 600.00 MISC. RECOVERY ... 547.50 CASH ALLOWANCE ... 200.00 E.S.I. ... MEDICAL ALLOWANCE ... OTHER ALLOWANCE 125.00 BANK EDUCATION LOAN 0.00 ... -------------------------------------------------------------------------------GROSS TOTAL Rs. ... 36085.00 DEDUCTIONS TOTAL Rs.. 5076.50 -------------------------------------------------------------------------------GROSS Rs. : 36085.00 DEDUCTION Rs. : 5076.50 ----------NET AMOUNT Rs. : 31008.50 ----------Rupees Thirty One thousand Eight and paise Fifty only. NOTE :1) The PAY CERTIFICATE Issued only for the above Mentioned Purpose. 2) Federation will not be held responsible for any recovery from the Salary of the individual. Asst.Gen.Manager(Fin) This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 187 Annexures Privileged and Confidential *** SERVICE VERIFICATION FORMAT *** TCMPF Ltd :: THIRD DAIRY :: SHOLINGANALLUR :: CHENNAI- 600119 SERVICE VERIFICATION CERTIFICATE ***** Name : HARIHARASUBRAMANIAN S MANAGER(ENGG) Code : 5580 -------------------------------------------------------------------------------------------------------------[Leave Availed] Leave Period Permission MON-YY Days PL ML Per Type From To From To D.O.J Proc.No & Date Remarks -------------------------------------------------------------------------------------------------------------7-2013 31 8-2013 31 9-2013 30 10-2013 21 9 1 UELMC PL 11-2013 30 12-2013 31 1-2014 24 3 3 1 PL UELMC 2-2014 28 3-2014 31 4-2014 30 5-2014 11 3 1 PL UELMC 9 14.10.2013 22.10.2013 13.10.2013 13.10.2013 23.10.2013 32/E1/TD/2013 . . . . Date : 29.10.2013 9 14.10.2013 22.10.2013 13.10.2013 13.10.2013 23.10.2013 32/E1/TD/2013 . . . . Date : 30.10.2013 5 30.12.2013 03.01.2014 29.12.2013 29.12.2013 04.01.2014 2/E1/TD/2014 . . . . Date : 29.01.2014 3 16.01.2014 18.01.2014 . . . . 20.01.2014 2/E1/TD/2014 19.01.2014 19.01.2014 Date : 29.01.2014 4 30.04.2014 03.05.2014 16 16.05.2014 31.05.2014 . . . . . . 01.06.2014 . . . . . . . . 04.05.2014 2/E1/TD/2014 Date : 27.05.2014 02.06.2014 2/E1/TD/2014 Date : 10.06.2014 . . . . 28.06.2014 2/E1/TD/2014 Date : 07.07.2014 LND- 16 Days 6-2014 30 PL 2 26.06.2014 27.06.2014 . . . . -------------------------------------------------------------------------------------------------------------- This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 188 Annexures Privileged and Confidential *** MONTHLY INC & EXP STATEMENT PREPRATION FROM FINANCIAL VOUCHERS *** TCMPF Ltd :: Third Dairy :: 1314 Inc-Exp Report PRODUCTION OVERHEADS ---------------------------------------------------HEAD TYPE CODE DESCRIPTION MAR ---------------------------------------------------PO 1 56101 WATER 15.21 PO 1 56201 POWER 27.84 PO 1 56301 FUEL 23.20 PO 1 56302 PETROL 0.64 PO 1 56401 CONSUMABLE STORES 0.34 PO 1 56403 SPARES P & M 1.26 PO 1 56501 LAB ARTICLES USED PO 1 56505 LUBRICANTS P&M PO 1 77101 FREIGHT &FORWARDING PO 1 50201 TRANSPORT EXP-OTHER DAIRY PO 1 48406 HARDWARES & TOOLS 0.49 PO 1 58177 PLANT & MACHINERY 1.77 PO 1 58181 BUILDINGS-FACTORY 2.03 PO 1 58183 FURNITURES AND FIXTURES PO 1 65101 BUILDINGS PO 1 65201 PLANT & MACHINERY PO 1 65801 OTHERS PO 1 65601 CASH PO 1 78108 SECURITY EXP 3.43 PO 1 63305 OTHERS PO 1 61103 POLY FILM(SATCHET MILK) PO 1 62101 PRINTING & STATIONERY 0.40 PO 1 63302 LICENSE FEES PO 1 63303 PROPERTY TAX PO 1 63304 URBAN LAND TAX PO 1 64101 POSTAGE & TELEGRAMS 0.02 PO 1 64301 TELEPHONES-OFFICE PO 1 69301 TA/DA TO STAFF 0.10 PO 1 73801 CREATES USED PO 1 78101 BOOKS & PERIODICALS PO 1 78103 ENTERTAINMENT EXP PO 1 78105 TRAINING OF PERSONNEL PO 1 78112 PROFESSIONAL&LEGAL FEES PO 1 78117 BANK COMMN./CHARGES PO 1 78121 MISC EXPENSES 0.04 PO 1 71101 ADVT&PUBLICITY PO 1 49201 SALES TAX &SC 0.06 PO 1 58190 GENERAL 41.07 PO 1 89101 MAINTANCE OF FARM PO 1 48801 OTHER PURCHASES 0.18 PO 2 11108 SUNDRY CREDITORS - OTHERS 0.20 PO 2 25101 P&M DAIRY 1.08 PO 2 22101 BUILDINGS-FACTORY 1.99 ---------------------------------------------------Total : 121.35 This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 189 Annexures Privileged and Confidential TCMPF Ltd :: Third Dairy :: 1314 Inc-Exp Report STAFF COMPENSATION ---------------------------------------------------HEAD TYPE CODE DESCRIPTION MAR ---------------------------------------------------SC 1 53101 SALARY 3.42 SC 1 53201 WAGES TO WORKERS SC 1 53401 OVERTIME WAGES SC 1 54401 BONUS SC 1 54402 EX-GRATIA SC 1 54101 EPF CONTBN.(EMPLOYERS) 0.98 SC 1 54301 ESI CONTN.(EMPLOYER'S 0.02 SC 1 54403 PRODUCTION-LINKED INCEN SC 1 55302 STAFF WELFARE EXP 2.15 SC 1 55802 MEDICAL ALLOWANCE SC 1 53402 O.P.E./BATTA SC 1 55401 LTC SC 1 9101 UNPAID SALARIES& WAGES ---------------------------------------------------Total : 6.57 ---------------------------------------------------- This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 190 Annexures Privileged and Confidential *** ANNUAL INC & EXP STATEMENT PREPRATION FROM FINANCIAL VOUCHERS *** TCMPF Ltd :: Third Dairy :: Inc-Exp 1314 Report PRODUCTION OVERHEADS ----------------------------------------------------------------------------------------------------------------------------------------------------------HEAD TYPE CODE DESCRIPTION BE APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR CUM.TOT ----------------------------------------------------------------------------------------------------------------------------------------------------------PO 1 56101 WATER 7.87 7.72 7.85 7.44 7.87 7.82 8.11 7.87 8.26 15.21 86.02 PO 1 56201 POWER 0.02 28.44 27.76 28.93 27.93 29.54 30.78 28.71 28.77 28.28 28.10 27.84 315.10 PO 1 56301 FUEL 23.40 16.80 29.58 17.05 22.80 23.85 32.00 7.40 23.20 196.08 PO 1 56302 PETROL 1.03 0.82 0.58 0.17 0.87 0.58 0.21 0.18 0.64 5.08 PO 1 56401 CONSUMABLE STORES 0.29 0.34 0.63 PO 1 56403 SPARES P & M 0.15 2.03 2.23 5.79 5.82 1.79 7.20 0.84 3.81 0.68 1.26 31.60 PO 1 56501 LAB ARTICLES USED 0.04 0.04 PO 1 56505 LUBRICANTS P&M PO 1 77101 FREIGHT &FORWARDING 0.03 0.13 0.14 0.15 0.16 0.03 0.14 0.78 PO 1 50201 TRANSPORT EXP-OTHER DAIRY PO 1 48406 HARDWARES & TOOLS 0.15 0.49 0.64 PO 1 58177 PLANT & MACHINERY 0.10 0.34 0.23 0.68 1.20 0.98 0.88 2.97 1.73 0.30 0.93 1.77 12.11 PO 1 58181 BUILDINGS-FACTORY 0.05 0.06 0.08 2.41 3.77 2.15 2.60 0.78 2.03 13.93 PO 1 58183 FURNITURES AND FIXTURES PO 1 65101 BUILDINGS 2.10 2.10 PO 1 65201 PLANT & MACHINERY PO 1 65801 OTHERS PO 1 65601 CASH PO 1 78108 SECURITY EXP 0.78 0.77 0.84 1.40 0.44 0.67 3.43 8.33 PO 1 63305 OTHERS PO 1 61103 POLY FILM(SATCHET MILK) PO 1 62101 PRINTING & STATIONERY 0.05 0.02 0.09 0.30 0.12 0.04 0.07 0.11 0.08 0.02 0.40 1.30 PO 1 63302 LICENSE FEES 0.45 0.94 0.51 1.90 PO 1 63303 PROPERTY TAX 0.78 0.78 1.56 PO 1 63304 URBAN LAND TAX PO 1 64101 POSTAGE & TELEGRAMS 0.05 0.06 0.02 0.04 0.01 0.01 0.02 0.21 PO 1 64301 TELEPHONES-OFFICE 0.01 0.01 0.02 PO 1 69301 TA/DA TO STAFF 0.05 0.02 0.02 0.02 0.11 0.01 0.02 0.02 0.10 0.37 PO 1 73801 CREATES USED PO 1 78101 BOOKS & PERIODICALS PO 1 78103 ENTERTAINMENT EXP PO 1 78105 TRAINING OF PERSONNEL PO 1 78112 PROFESSIONAL&LEGAL FEES 0.06 0.06 PO 1 78117 BANK COMMN./CHARGES 0.01 0.01 0.02 0.04 PO 1 78121 MISC EXPENSES 0.02 0.02 0.03 0.02 0.03 0.09 0.04 0.03 0.03 0.04 0.21 0.04 0.60 PO 1 71101 ADVT&PUBLICITY 1.21 0.29 1.50 PO 1 49201 SALES TAX &SC 0.08 0.05 0.08 0.05 0.06 0.32 PO 1 58190 GENERAL 14.67 16.43 17.88 25.18 17.61 22.65 23.73 5.09 23.30 19.56 41.07 227.17 PO 1 89101 MAINTANCE OF FARM PO 1 48801 OTHER PURCHASES 0.19 0.13 0.18 0.17 0.16 0.18 0.19 0.18 0.18 0.18 0.18 1.92 PO 2 11108 SUNDRY CREDITORS - OTHERS 56.38 5.80 11.69 1.47 0.20 75.54 PO 2 25101 P&M DAIRY 12.63 0.85 2.79 6.81 5.38 0.99 1.08 30.53 PO 2 22101 BUILDINGS-FACTORY 3.32 1.99 5.31 ----------------------------------------------------------------------------------------------------------------------------------------------------------Total : 0.00 80.28 65.29 67.26 75.87 90.50 89.93 85.00 95.14 81.77 100.89 67.51 121.35 1020.79 ----------------------------------------------------------------------------------------------------------------------------------------------------------- This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 191 Annexures Privileged and Confidential TCMPF Ltd :: Third Dairy :: Inc-Exp 1314 Report STAFF COMPENSATION ----------------------------------------------------------------------------------------------------------------------------------------------------------HEAD TYPE CODE DESCRIPTION BE APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR CUM.TOT ----------------------------------------------------------------------------------------------------------------------------------------------------------SC 1 53101 SALARY 86.61 41.34 44.55 38.40 48.79 39.38 49.68 48.01 39.51 44.14 38.21 3.42 522.04 SC 1 53201 WAGES TO WORKERS 1.09 1.21 1.19 3.49 SC 1 53401 OVERTIME WAGES 0.55 0.73 0.66 1.53 0.67 0.65 1.39 6.18 SC 1 54401 BONUS 5.14 5.14 SC 1 54402 EX-GRATIA 7.20 7.20 SC 1 54101 EPF CONTBN.(EMPLOYERS) 1.23 1.16 1.22 1.24 1.29 1.05 1.07 1.04 1.02 1.03 0.98 12.33 SC 1 54301 ESI CONTN.(EMPLOYER'S 0.03 0.10 0.06 0.07 0.06 0.03 0.04 0.02 0.03 0.02 0.02 0.48 SC 1 54403 PRODUCTION-LINKED INCEN 0.01 1.42 1.43 SC 1 55302 STAFF WELFARE EXP 0.83 1.02 1.99 0.11 2.03 0.07 2.96 1.10 1.02 0.07 2.15 13.35 SC 1 55802 MEDICAL ALLOWANCE 0.76 0.76 SC 1 53402 O.P.E./BATTA 0.05 0.04 0.03 0.03 0.08 0.03 0.08 0.34 SC 1 55401 LTC SC 1 9101 UNPAID SALARIES& WAGES 5.74 2.35 8.09 ----------------------------------------------------------------------------------------------------------------------------------------------------------Total : 0.00 92.38 45.14 51.07 43.66 50.25 43.42 63.20 53.69 42.34 48.31 40.80 6.57 580.83 ----------------------------------------------------------------------------------------------------------------------------------------------------------- This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 192 Annexures Privileged and Confidential *** BANK RECONCILATION STATEMENT FROM FINANCIAL VOUCHERS*** TCMPF LTD :: THIRD DAIRY :: SHOLINGANALLUR :: CHENNAI-119 BANK RECONCILATION STATEMENT AS ON :31.08.2014 IDBI - SHOLINGANALLUR CH-119 :: ACCOUNT No.:0887104000056160 =========================================================================== BALANCE AS PER CASH BOOK : 15586547.70 --------------------------------------------------------------------------ADD: CHEQUES ISSUED BUT NOT PRESENTED ====================================== VR_NO DATE CHEQUE NO DESCRIPTION AMOUNT ON --------------------------------------------------------------------------112 06.05.2014 067690 THE GM VTV MALAI UNION 2525.00 210 05.06.2014 067776 GM VTV MALAI DCMP UNION 2525.00 345 04.07.2014 070469 ARMED FORCES FLAG DAY FU 7700.00 443 06.08.2014 073287 THE GM VTV MALAI DCMPU 2525.00 445 07.08.2014 073289 THE GM VTV MALAI 2525.00 446 07.08.2014 073290 THE POST MASTER ST THOMA 40700.00 452 07.08.2014 073286 THE ACCTS OFFICER 640.00 454 07.08.2014 073298 THE AC OFF CMPDD CH-51 10329.00 467 08.08.2014 073314 SARATHY ENGG 976.00 468 08.08.2014 073317 VIJAYA SCIENTIFIC COMPAN 5909.00 468 08.08.2014 073320 SUDAGAR BIOLOGICAL 14898.00 491 21.08.2014 073338 P.GOVINDAN 2000.00 492 21.08.2014 073339 PROFESSIONAL COURIER 3742.00 500 21.08.2014 073345 SRI ARAVINDAR & CO 74620.00 504 22.08.2014 078928 S.AJITHA 4936.00 505 22.08.2014 078929 ESSAE TERAKA LTD 2757.00 506 22.08.2014 078930 MR INDUSTRIES 9126.00 507 22.08.2014 078931 BHAGUS MARKETING 35070.00 508 22.08.2014 078932 LAKHOTIA ENTERPRISES 6615.00 517 27.08.2014 078938 M.KRISHNAMURTHY 11785.00 --------------------------------------------------------------------------Total : 241903.00 ----------------------------------------------------------------------------------------------------------------------------------------------------BALANCE AS PER BANK STATEMENT : 15828450.70 =========================================================================== This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC CLEAR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193 Annexures Privileged and Confidential *** NIGHT ALLOWANCE CLAIM STATEMENT *** PAGE NO. 1 DATE : 11.09.2014 TCMPF LTD :: III DAIRY :: SHOLINGANALLUR :: CHENNAI 119 NIGHT ALLOWANCE FOR THE MONTH OF JULY - 2014 -----------------------------------------------------------------------------------SNO EMP_CD EMPLOYEE'S NAME DESIGNATION NO OF RATE AMOUNT SIGNATURE DAYS RS. RS.P -----------------------------------------------------------------------------------1 3543 MANOHAR.M. MR.GR.III 15 20 300.00 2 3554 JAGADEESAN.S. SPL.GR.SFA 13 20 260.00 3 3556 AROGIUM.S TECH(OPERTN) 12 20 240.00 4 4111 BERNAD LAWRANCE.A. F.A. 14 20 280.00 5 4213 SURESH.K. SPLDY.MANAGER(E 9 20 180.00 6 4263 RAJASEKARAN.P. SPL.GR.B.MAN. 12 20 240.00 7 4324 NANDABAHADUR THAPA.R. SPLGR.SEC.GUARD 12 20 240.00 8 4362 NANDAKUMAR.C MANAGER(DG) 1 20 20.00 9 4405 RAJASEKARAN.K. TECH (OPERTN) 10 20 200.00 10 4429 RAVI.A.S. SG.TECH(OPERTN) 11 20 220.00 11 4472 KESAVEL.T. MR.GR.III 8 20 160.00 12 4483 ALLIMUTHU.J. TECH (OPERTN) 13 20 260.00 13 4494 SUNDARAJ.K.N. SG.M.R.GR.III 7 20 140.00 14 4511 ALAGESAN.G. MANAGER(DC) 9 20 180.00 15 4575 MUTHU.K. TECH (OPERTN) 11 20 220.00 16 4706 PREM BAHADUR.S. SG.SEC.GUARD 14 20 280.00 17 4777 RAMDOSS.S. MR.GR.III 10 20 200.00 18 4902 STEPHEN.D. SPGR.S.F.A. 13 20 260.00 19 4944 ARUMUGAM.E. SG.S.F.A 2 20 40.00 20 4966 BALAJI.M.E. SG.S.F.A. 13 20 260.00 21 4976 RAMALINGAM.C. SPL.GR.S.F.A. 1 20 20.00 22 5063 SARAVANAN.M. F.A. 2 20 40.00 23 5109 SOMU.A. EXECUTIVE(LAB) 7 20 140.00 24 5114 MOHAMEDSIRAJUDDIN.J SP.GR TECH(LAB) 12 20 240.00 25 5209 NARAYANAN.S. A.G.M(DG) 9 20 180.00 26 5244 BHIMBAHADUR KHATRY. SPLGR.SEC.GUARD 13 20 260.00 27 5292 KUPPAN.E. S.F.A. 12 20 240.00 28 5297 KUMAR.V. SPL.GR.SFA 10 20 200.00 This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 194 Annexures Privileged and Confidential *** DOUBLE WAGES CLAIM PREPARATION STATEMENT *** PAGE NO. 1 11.09.2014 TCMPF LTD., III DAIRY,CHENNAI 600 119 DOUBLE WAGES CLAIM CHECKLIST FOR AUGUST-2014 ---------------------------------------------------------------------------------------------S.NO EMP EMPLOYEE NAME DESIGNATION DATE AMOUNT ESI NET AMT TOT CODE ---------------------------------------------------------------------------------------------** SECTION : ENG 1 4220 KUMAR P 2 4263 RAJASEKARAN P 3 4334 LOGANATHAN G 4 4433 KANTHARAJ B 5 4456 PRAKASHKUMAR S B 6 4805 RAVICHANDRAN N 7 4902 STEPHEN D 8 5586 RAMALINGAM S 9 5597 GANESAN S 10 5609 SUKUMARAN G 11 5669 KUPPUSAMY E 12 5714 PADMANABAN S 13 6441 LOGANATHAN K 14 6662 DHANASEKARAN D 15 6790 JANAKIRAMAN R 16 8271 GOPI M 17 9019 BASKARAN V 18 9022 GANGAIYAN T 19 9026 DHANASEKARAN V 20 9031 GOVINDAN K 21 9037 KALAISELVI D 22 9078 GOPINATH V 23 9081 ARUNKUMAR K S 24 9085 SANKAR J 25 9099 MOHANRAJ J 26 9101 PRATAP L 27 9104 GOPI K MANAGER(DE) SPL.GR.B.MAN. SL.GR.S.F.A. SG.TECH(OPERTN) SG.TECH(OPERTN) TECH(OPERTN) SPGR.S.F.A. MANAGER(DE) DY.MANAGER(DE) SPL.GR.ELECN. SG.S.D.A. SG.JR.MANAGER(M SG.TECH(OPERTN) SG.S.F.A TECHN(ELECN) S.M.A. TECH (OPERTN) TECH (OPERTN) SG.S.F.A. SG.S.F.A. SG.S.F.A. S.F.A. TECNH(ELECN) TECHN(ELECT) TECHN(OPERTN) TECHN(OPERTN) TECHN(OPERTN) 15.08.2014 15.08.2014 15.08.2014 15.08.2014 15.08.2014 15.08.2014 15.08.2014 15.08.2014 15.08.2014 15.08.2014 15.08.2014 15.08.2014 15.08.2014 15.08.2014 15.08.2014 15.08.2014 15.08.2014 15.08.2014 15.08.2014 15.08.2014 15.08.2014 15.08.2014 15.08.2014 15.08.2014 15.08.2014 15.08.2014 15.08.2014 ** Subtotal ** ** SECTION : LAB 28 4511 ALAGESAN G 29 5109 SOMU A 30 9007 ANBARASU K 31 9033 MURALI B 32 9046 KOTHANDAN M 33 9057 INDIRA N 34 9077 MUTHUVAIRAM G MANAGER(DC) EXECUTIVE(LAB) DY.MANAGER(DB) SG.S.F.A. SG.S.F.A. SG.DY.MGR(DC) S.F.A. 15.08.2014 15.08.2014 15.08.2014 15.08.2014 15.08.2014 15.08.2014 15.08.2014 ** Subtotal ** ** SECTION : OFF 35 5727 VIJAY ANAND K 36 9074 VEDHANAYAGI R SG.S.M.A. S.F.A. 15.08.2014 15.08.2014 ** Subtotal ** ** SECTION : PLC 37 4213 SURESH K 38 4359 SATHEESH R SPLDY.MANAGER(E 15.08.2014 MANAGER(DG) 15.08.2014 1881.95 908.40 688.40 779.35 779.35 720.65 714.20 1635.50 1543.85 1067.10 629.65 1258.70 779.35 678.05 458.05 393.55 832.25 832.25 616.10 616.10 616.10 430.95 458.05 458.05 458.05 458.05 458.05 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 1881.95 908.40 688.40 779.35 779.35 720.65 714.20 1635.50 1543.85 1067.10 629.65 1258.70 779.35 678.05 458.05 393.55 832.25 832.25 616.10 616.10 616.10 430.95 458.05 458.05 458.05 458.05 458.05 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 21150.10 0.00 21150.10 27 1539.35 1132.90 1466.45 616.10 616.10 1423.20 443.85 0.00 0.00 0.00 0.00 0.00 0.00 0.00 1539.35 1132.90 1466.45 616.10 616.10 1423.20 443.85 1 1 1 1 1 1 1 7237.95 0.00 7237.95 7 570.30 443.85 0.00 0.00 570.30 443.85 1 1 1014.15 0.00 1014.15 2 1820.00 1541.30 0.00 0.00 1820.00 1541.30 1 1 This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 195 Annexures Privileged and Confidential *** INCOME & DEDUCTION STATEMENT FROM SALARY *** TCMPF Ltd., THIRD DAIRY :: SHOLINGANALLUR :: CHENNAI - 119 Unit : 60 Emp.Code:9066 Name:THANIGAIVELU.T Design.:DY.MANAGER(SYS) Income and Deduction Details : ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------MONTH BASIC DPAY DA HRA CCA WA MA CA PC_ARR DWAGES DA_ARR NSA PLI BONUS SLS SPLPAY SUPL.BILL TOTAL STATUS ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------MAR-2014 11690.00 4400.00 14481.00 2000.00 600.00 0.00 125.00 200.00 0.00 0.00 0 0 0 0 0 0.00 0.00 33496.00 SAL APR-2014 12180.00 4400.00 16580.00 2000.00 600.00 0.00 125.00 200.00 0.00 0.00 4827 0 0 0 0 0.00 0.00 40912.00 SAL MAY-2014 12180.00 4400.00 16580.00 2000.00 600.00 0.00 125.00 200.00 0.00 0.00 0 0 0 0 0 0.00 0.00 36085.00 SAL JUN-2014 12180.00 4400.00 16580.00 2000.00 600.00 0.00 125.00 200.00 0.00 0.00 0 0 0 0 0 0.00 0.00 36085.00 SAL JUL-2014 12180.00 4400.00 16580.00 2000.00 600.00 0.00 125.00 200.00 0.00 0.00 0 0 0 0 0 0.00 0.00 36085.00 SAL AUG-2014 12180.00 4400.00 16580.00 2000.00 600.00 0.00 125.00 200.00 0.00 0.00 0 0 0 0 0 0.00 0.00 36085.00 SAL SEP-2014 12180.00 4400.00 16580.00 2000.00 600.00 0.00 125.00 200.00 0.00 0.00 0 0 0 0 0 0.00 0.00 36085.00 GEN OCT-2014 12180.00 4400.00 16580.00 2000.00 600.00 0.00 125.00 200.00 0.00 0.00 0 0 0 0 0 0.00 0.00 36085.00 GEN NOV-2014 12180.00 4400.00 16580.00 2000.00 600.00 0.00 125.00 200.00 0.00 0.00 0 0 0 0 0 0.00 0.00 36085.00 GEN DEC-2014 12180.00 4400.00 16580.00 2000.00 600.00 0.00 125.00 200.00 0.00 0.00 0 0 0 0 0 0.00 0.00 36085.00 GEN JAN-2015 12180.00 4400.00 16580.00 2000.00 600.00 0.00 125.00 200.00 0.00 0.00 0 0 0 0 0 0.00 0.00 36085.00 GEN FEB-2015 12180.00 4400.00 16580.00 2000.00 600.00 0.00 125.00 200.00 0.00 0.00 0 0 0 0 0 0.00 0.00 36085.00 GEN ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Total 145670.00 52800.00 196861.00 24000.00 7200.00 0.00 1500.00 2400.00 0.00 0.00 4827 0 0 0 0 0.00 0.00 435258.00 Income from Medical Reimbursement 0.00 435258 ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------MONTH EPF VPF SSF MF ITAX GPF GVOLPF HSA HBA HBA INT LIC PLI1 PLI2 PTAX FBF THANE Total HBA Accr.Int ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------MAR-2014 780 2000 50 25 0 0 0 0 0 0 383.00 188 0 0.00 3 0.00 3429.00 0.00 APR-2014 780 2000 50 25 500 0 0 0 0 0 383.00 188 0 0.00 3 0.00 3929.00 0.00 MAY-2014 780 2000 50 25 500 0 0 0 0 0 383.00 188 0 0.00 3 0.00 3929.00 0.00 JUN-2014 780 2000 50 25 0 0 0 0 0 0 383.00 188 0 0.00 3 0.00 3429.00 0.00 JUL-2014 780 2000 50 25 0 0 0 0 0 0 383.00 188 0 547.50 3 0.00 3976.50 0.00 AUG-2014 780 2000 50 25 0 0 0 0 0 0 383.00 188 0 547.50 3 0.00 3976.50 0.00 SEP-2014 780 2000 50 25 0 0 0 0 0 0 383.00 188 0 0.00 3 0.00 3429.00 0.00 OCT-2014 780 2000 50 25 0 0 0 0 0 0 383.00 188 0 0.00 3 0.00 3429.00 0.00 NOV-2014 780 2000 50 25 0 0 0 0 0 0 383.00 188 0 0.00 3 0.00 3429.00 0.00 DEC-2014 780 2000 50 25 0 0 0 0 0 0 383.00 188 0 0.00 3 0.00 3429.00 0.00 JAN-2015 780 2000 50 25 0 0 0 0 0 0 383.00 188 0 0.00 3 0.00 3429.00 0.00 FEB-2015 780 2000 50 25 0 0 0 0 0 0 383.00 188 0 0.00 3 0.00 3429.00 0.00 ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Total 9360 24000 600 300 1000 0 0 0 0 0 4596.00 2256 0 1095.00 36 0.00 43243.00 0.00 ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------PERSONAL INVESTMENTS ==================== MAXIMUM 1.50 LAKH ABOVE 1.50 LAKH Annual Rent Paid (Rent_Paid) : 0.00 LIC Own Premium (ColiE) : 9552.00 Int.Accrued on NSC (ColF_tot) : 0.00 PLI Own Premium (ColiG) : 4020.00 Mediclaim 80D (ColL_tot) : 0.00 Int.Accrued on HBA (ColG_tot2) : 0.00 Inv. In NSC (ColiH) : 0.00 Phy.Disability 80U (ColM_tot) : 0.00 House Tax Paid (House_Tax) : 0.00 Int.Accrued on NSC (ColiI) : 0.00 HBA Refund (ColiK) : 0.00 Tution Fees (ColiL) : 15000.00 Infra Stru. Bonds (ColiM) : 0.00 Other Savings (ColiN) : 13000.00 Pens. Policy 80CCC (ColiO) : 0.00 ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------[** TAX WORKING **] Tot.Salary : 435258.00 Oth.Income: 0.00 U/S 80C & 80CCC: 82420.00 Slab 10% : 7624.00 Total Tax : 7624.00 Less HRA : 24000.00 Int on HBA: 0.00 Slab 20% : 0.00 Rebate 87A: 2000.00 Grs.Salary : 411258.00 House Tax : 0.00 80D : 0.00 Slab 30% : 0.00 Net Tax : 5624.00 Less.Allwn : 2595.00 Gr.Tot.Inc: 408663.00 80U : 0.00 Cess : 169.00 Net Salary : 408663.00 Tot.Dedn : 82420.00 Tax+Cess : 5793.00 Tax.Income: 326240.00 Sofar Ded.: 1000.00 Bal.Tax : 4793.00 ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 196 Annexures Privileged and Confidential *** INCOME TAX STATEMENT *** 9066 . . STATEMENT OF INCOME +-----------------------------------------------------------------------------------------------------------------------------------------------+ |119 ASSESSMENT YEAR : 2015-2016 | CODE : 9066 NAME : THANIGAIVELU.T | | ACCOUNTING YEAR : 2014-2015 | DESIGNATION : DY.MANAGER(SYS) | | PERMANENT ACC.NO : ALTPT8032B | PLACE OF DUTY : SHOLINGANALLUR | +------------------------------------------------+----------+-----------+--------------------------------------------------+----------+---------+ | 1. SALARY INCOME (TOTAL SALARY INCLUDING HRA)|In Rupees |In Rupees | 4. LESS : DEDUCTIONS UNDER CHAPTER VI A |In Rupees |In Rupees | +------------------------------------------------+----------+-----------+----(i) U/S 80 C ---------------------------------+----------+---------+ | a) BASIC + GRADE PAY | 198470.00| | a) EPF / GPF CONTRIBUTION | 9360.00| | | b) DEARNESS ALLOWANCE | 196861.00| | b) SUPERANNUATION FUND / GIS | 600.00| | | c) HOUSE RENT ALLOWANCE | 24000.00| | c) FBF / VOL.PF | 24036.00| | | d) CITY COMPENSATORY ALLOWANCE | 7200.00| | d) LIC PREMIUM - SALARY RECOVERY | 4596.00| | | e) SPL.PAY / CASH ALLOWANCE | 2400.00| | e) LIC PREMIUM - OWN SUBSCRIPTION | 9552.00| | | f) SURREDER PAY RECEIVED | 0.00| | f) PLI - SALARY RECOVERY | 2256.00| | | g) MEDICAL ALLOWANCE | 1500.00| | g) PLI - OWN SUBSCRIPTION | 4020.00| | | h) WASHING ALLOWANCE | 0.00| | h) INVESTMENT IN NSC / F.D SAVINGS | 0.00| | | i) BONUS , PLI | 0.00| | i) INTEREST ACCRUED ON NSC VIII | 0.00| | | j) PAY COMM. ARREARS RECEIVED 2014-2015 | 0.00| | j) REFUND OF HBA APPROVED INSTITUTIONS | 0.00| | | k) DA ARREARS | 4827.00| | k) REFUND OF HBA APPROVED INSTITUTIONS- OWN| 0.00| | | l) NIGHT ALLOWANCE | 0.00| | l) PAYMENT OF TUTION FEES (FULL TIME) | | | | m) DOUBLE WAGES | 0.00| | (MAXIMUM OF TWO CHILDREN ALLOWED) | 15000.00| | | n) SUPPLEMENTARY CLAIM | 0.00| | m) INVESTMENT IN ELIGIBLE INFRA.BONDS | 0.00| | | o) Any Other Income.. | 0.00| | n) OTHER ELIGIBLE SAVINGS WITH PROOF | 13000.00| | | |----------|-----------| (ii) U/S 80 CCC PENSION POLICY OF LIC/OTHER | 0.00| | | A. TOTAL OF AMOUNTS (1a TO 1n) | 435258.00| 435258.00 | I. TOTAL OF 4 i(a) to i(n)+4 (ii) |----------| | | LESS : |----------|-----------| (Restricted to 1.5 Lakhs)| 82420.00| 82420.00| | | | | |----------| | | 2.DEDUCTION U/S 10-13(A) FOR HRA | | | K. TOTAL SAVINGS (I) | 82420.00| | | | | | L. (iii) U/S 80D-UPTO 15000/- (+5000 for Sr.Ctzn)| 0.00| | | a) ACTUAL RENT PAID( 0.00 39530) | -39530.00| | M. (iv) U/S 80U-IN CASE OF PHYS. DISABILITY / | 0.00| | | LESS : 10% OF PAY+DA | | | U/S 80E-INTEREST ON EDUCATION LOAN | |---------| | DIFF.(EXCESS OF RENT PAID OVER | | | N. TOTAL OF (K)+(L)+(M) | | 82420.00| | 10% OF PAY+DA) | | | |----------|---------| | b) HRA RECEIVED | 24000.00| | O. TAXABLE INCOME (H-N)(ROUNDED TO NEAREST Rs.10)| 326243.00| 326240.00| | | | | |----------|---------| | c) 50% OF SALARY(PAY+DA) FOR CHENNAI CITY | 197670.00| | 5. TAX ON GROSS TAXABLE INCOME | | | | 40% OF SALARY(PAY+DA) FOR OTHER PLACES | | | (ROUNDED OFF TO NEAREST RUPEE)| | | | | |-----------| (a) On the first Rs. 250000 } - Nil | 0.00| | | B. HRA EXEMPTED - THE LEASE OF (a)or(b)or(c) | | 24000.00 | for Women Rs. 250000 } | | | | | |-----------| (b) On the Next Rs. 250000 } - 10 % | 7624.00| | | C. GROSS SALARY INCOME (A)-(B) | | 411258.00 | for Women Rs. 250000 } | | | | | |-----------| (c) On the Next Rs. 500000 - 20 % | 0.00| | | LESS | | | | | | | 3.a) PROFESSIONAL TAX PAID IN 2014-2015 | 1095.00| | (d) On the Balance - 30 % | 0.00| | | b) CASH / MEDICAL / WASHING ALLOWANCE | 1500.00| | | |---------| | c) ONE DAY RELIEF FUND | 0.00| | P. TOTAL TAX (b)+(c)+(d) | | 7624.00| | d) MEDICAL REIMBURSMENT | 0.00|-----------| Q. REBATE U/S 87 A | | 2000.00| | D. TOTAL OF AMOUNTS IN 3 (a) + 3 (b) | | 2595.00 | | |---------| | | |-----------| R. NET TAX PAYABLE (P-Q) | | 5624.00| This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 197 Annexures Privileged and Confidential | E. NET SALARY INCOME (C - D) | | 408663.00 | | |---------| | | |-----------| S. ADD : EDUCATION CESS 3% ON (R) | | 169.00| | F. ANY OTHER INCOME (Med.Reimb/INT ACCR.ON NSC)| | 0.00 | | |---------| | G. INTEREST ACCRUED ON HBA (salary)}Max Allowd| | 0.00 | T. TOTAL TAX & CESS PAYABLE (R) + (S) | | 5793.00| | INTEREST ACCRUED ON HBA (Own) }Rs.2 Lakh | | 0.00 | | |---------| | HOUSE TAX PAID DURING 2014-2015 | | 0.00 | U. SO FAR DEDUCTED IN SALARY | | 1000.00| | | |-----------| | |---------| | H. GROSS TOTAL INCOME ((E+F)-G) | | 408663.00 | V. BALANCE OF INCOME TAX TO BE DEDUCTED | | 4793.00| +------------------------------------------------+----------+-----------+--------------------------------------------------+----------+---------+ CERTIFICATE 1. CERTIFIED THAT I AM OCCUPYING RENTAL HOUSE & PAYING MONTHLY RENT OF Rs. 0.00 2. CERTIFIED THAT I AM PAYING A SUM OF Rs. 9552.00 TOWARDS LIC PREMIUM AND Rs. 4020.00 TOWARDS PLI AND POLICIES ARE KEPT ALIVE. SIGNATURE *** SERVICE REGISTER SAMPLE *** THE TAMILNADU CO-OPERATIVE MILK PRODUCERS' FEDERATION Ltd., --------------------------------------------SERVICE REGISTER OF EMPLOYEE NAME : THANIGAIVELU.T EMPLOYEE CODE : 9066 DESIGNATION : DY.MANAGER(SYS) --------------------------------------------LATEST UPDATIONS Service in this Office From : 17.05.1999 Last Surrender Taken on : 01.12.2013 Last Annual Increment on : 01.07.2014 Last PL/ALW Taken on : 20.11.2013 To 22.11.2013 PL Balance : 222 Days Last UELMC/SL Taken on : 22.12.2008 To 01.01.2009 UELMC / SL Balance : 169 Days Last LTC Availed in the Block Year : 2007-2010 Last SVC verified from : 01.04.2013 To 31.03.2014 at SNR This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 198 Annexures Privileged and Confidential 9066 I A - PERSONAL DETAILS *** PERSONAL INFORMATION *** GENDER : MALE RELIGION : HINDU DOB : 27.08.1973 COMMUNITY : BC Bl.Group :B+VE DOR : 31.08.2031 CASTE : SENGUNTHAR -------------------------------------------------------------------------------FATHER NAME :THANGAVELU.K -------------------------------------------------------------------------------EPF No.: 11781 Memb.Dt:17.05.1999 PAN No.: ALTPT8032B PENSION No.: 3700 BANK ACC No.: 30717479304 ESI No.: BANK NAME : SBI-SHOLINGANALLUR CONTACT No.: 9842368572 NEFT No.: SBIN0010525 -------------------------------------------------------------------------------ADDRESS : 77C,ARULALEESWARAN KOIL STREET SENGUNTHAR PETTAI MADURANTAKAM - 603 306 KANCHIPURAM DIST -------------------------------------------------------------------------------FAMILY DETAILS: KAVITHA.K. W 10.06.1977 SOWMIAN.T.K S 31.05.2000 BHAVADHARINI.T.K D 07.12.2002 -------------------------------------------------------------------------------- 9066 I B - QUALIFICATIONS BASIC QUALIFICATION MAR-1994 B.SC (CS) COMPUTER SCIENCE SSASC, ENATHUR, KANCHIPURAM UNIVERSITY OF MADRAS -------------------------------------------------------------------------------MAY-1998 MASTER OF COMPUTER APPLICATIONS COMPUTER SCIENCE INST.DISTANCE EDUCATION UNIVERSITY OF MADRAS -------------------------------------------------------------------------------TECHNICAL QUALIFICATION JULY-1995 TYPE WRITING JR.GRADE ENGLISH DIRECTORATE OF TECHNICAL EDUCATION DIR. OF TECH.EDUCATION -------------------------------------------------------------------------------- This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 199 Annexures Privileged and Confidential 9066 II A - ASSIGNMENTS *** APPOINTMENT DETAILS *** APP The individual is appointed as D.P.A in the pay scale 4000-100-6000 from 17.05.1999 vide proc.no.16614/PE5/96-2 dated 12.05.1999 SG The individual is elevated to SG.D.P.A in the pay scale 5000-150-8000 from 17.05.2009 vide proc.no.4967/E4/2009 dated 18.06.2009 -------------------------------------------------------------------------------9066 *** II- A PROMOTION DETAILS *** PRO The individual is promoted to DY.MANAGER(SYSTEM) in the pay scale 9300-34800 GR.PAY 4400 from 20.03.2013 vide proc.no.10274/PE6/2012 dated 15.03.2013 PLACE OF SERVICE DETAILS:- NOT MENTIONED This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 200 Annexures Privileged and Confidential 9066 *** II- A LEAVE / SLS / LTC SANCTION DETAILS *** -------------------------------------------------------------------------------LEAVE The Leave PL is sanctioned vide Ref.No.2262/E1/TD/2003 for 3 day(s) from 20.10.2003 to 22.10.2003 with perm. from 18.10.2003 to 19.10.2003. Rjd on 23.10.2003 LEAVE The Leave PL is sanctioned vide Ref.No.420/E1/TD/2004 for 6 day(s) from 29.10.2004 to 03.11.2004 . RJD on 04.11.2004 SLS-2004 7 day(s) of Surrender is permitted vide Ref.No.422/E1/TD/2004 as on 01.12.2004 in lieu of cash benefits. LEAVE The Leave PL is sanctioned vide Ref.No.1936/E1/TD/2004 for 5 day(s) from 16.05.2005 to 20.05.2005 with perm. from 14.05.2005 to 15.05.2005 and from 21.05.2005 to 22.05.2005. Rjd on 23.05.2005 LEAVE The Leave PL is sanctioned vide Ref.No.3686/E1/TD/2005 for 2 day(s) from 05.09.2005 to 06.09.2005 with perm. from 03.09.2005 to 04.09.2005 and from 07.09.2005 to 07.09.2005. Rjd on 08.09.2005 SLS-2005 7 day(s) of Surrender is permitted vide Ref.No.422/E1/TD/2005 as on 01.12.2005 in lieu of cash benefits. LEAVE The Leave PL is sanctioned vide Ref.No.14/E1/TD/2006 for 2 day(s) from 25.05.2006 to 26.05.2006 with perm. from 27.05.2006 to 28.05.2006. Rjd on 29.05.2006 LEAVE The Leave PL is sanctioned vide Ref.No.14/E1/TD/2006 for 5 day(s) from 04.09.2006 to 08.09.2006 with perm. from 02.09.2006 to 03.09.2006 and from 09.09.2006 to 10.09.2006. Rjd on 11.09.2006 SLS-2006 15 day(s) of Surrender is permitted vide Ref.No.422/E1/TD/2006 as on 01.12.2006 in lieu of cash benefits. LTC-2006 The Leave PL is sanctioned vide Ref.No.2440/E1/TD/2006 for 5 day(s) from 15.12.2006 to 19.12.2006 . RJD on 20.12.2006 SLS-2007 15 day(s) of Surrender is permitted vide Ref.No.1/E1/TD/2007 as on 01.12.2007 in lieu of cash benefits. LEAVE The Leave PL is sanctioned vide Ref.No.3/ for 2 day(s) from 13.12.2007 to 14.12.2007 with perm. from 15.12.2007 to 16.12.2007. Rjd on 17.12.2007 SLS-2008 15 day(s) of Surrender is permitted vide Ref.No.1/E1/TD/2008 as on 01.12.2008 in lieu of cash benefits. LEAVE The Leave PL is sanctioned vide Ref.No.3/E1/TD/2008 for 5 day(s) from 01.12.2008 to 05.12.2008 with perm. from 29.11.2008 to 30.11.2008 and from 06.12.2008 to 07.12.2008. Rjd on 08.12.2008 LEAVE The Leave UELMC is sanctioned vide Ref.No.3/E1/TD/2009 for 11 day(s) from 22.12.2008 to 01.01.2009 with perm. from 20.12.2008 to 21.12.2008. Rjd on 02.01.2009 LEAVE The Leave PL is sanctioned vide Ref.No.3/E1/TD/2009 for 7 day(s) from 04.06.2009 to 10.06.2009 . RJD on 11.06.2009 SLS-2009 15 day(s) of Surrender is permitted vide Ref.No.1/E1/TD/2008 as on 01.12.2009 in lieu of cash benefits. LEAVE The Leave PL is sanctioned vide Ref.No.3/E1/TD/2010 for 3 day(s) from 10.11.2010 to 12.11.2010 with perm. from 13.11.2010 to 14.11.2010. Rjd on 15.11.2010 This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 201 Annexures Privileged and Confidential SLS-2010 15 day(s) of Surrender is permitted vide Ref.No.1/E1/TD/2010 as on 01.12.2010 in lieu of cash benefits. LTC-2010 The Leave CL is sanctioned vide Ref.No.5/E1/TD/2010 for 1 day(s) from 20.12.2010 to . . with perm. from 17.12.2010 to 19.12.2010. Rjd on 21.12.2010 SLS-2011 15 day(s) of Surrender is permitted vide Ref.No.1/E1/TD/2011 as on 01.12.2011 in lieu of cash benefits. LEAVE The Leave PL is sanctioned vide Ref.No.3/E1/TD/2012 for 3 day(s) from 03.01.2012 to 05.01.2012 . RJD on 06.01.2012 SLS-2012 15 day(s) of Surrender is permitted vide Ref.No.1/E1/TD/2012 as on 01.12.2012 in lieu of cash benefits. LEAVE The Leave PL is sanctioned vide Ref.No.32/E1/TD/2013 for 3 day(s) from 20.11.2013 to 22.11.2013 with perm. from 23.11.2013 to 24.11.2013. Rjd on 25.11.2013 SLS-2013 15 day(s) of Surrender is permitted vide Ref.No.30/E1/TD/2013 as on 01.12.2013 in lieu of cash benefits. -------------------------------------------------------------------------------9066 *** II- A SERVICE VERIFICATION DETAILS *** -------------------------------------------------------------------------------SVC FROM SVC TO VERIFIED AT -------------------------------------------------------------------------------17.05.1999 30.04.2000 SNR 01.05.2000 31.07.2000 SNR 01.08.2000 30.04.2001 SNR 01.05.2001 31.03.2002 SNR 01.04.2002 31.03.2003 SNR 01.04.2003 31.03.2004 SNR 01.04.2004 31.03.2005 SNR 01.04.2005 31.03.2006 SNR 01.04.2006 31.03.2007 SNR 01.04.2007 31.03.2008 SNR 01.04.2008 31.03.2009 SNR 01.04.2009 31.05.2009 SNR 01.06.2009 31.03.2010 SNR 01.04.2010 31.03.2011 SNR 01.04.2011 31.03.2012 SNR 01.04.2012 31.03.2013 SNR 01.04.2013 31.03.2014 SNR -------------------------------------------------------------------------------9066 II B - LEAVE ON TRAVEL CONCESSION Block Year :2003-2006 Ref.No.: 2440/E1/TD/2006 Dated :12.12.2006 SELF KAVITHA.K. W KANYAKUMARI SOWMIAN.T.K S KANYAKUMARI BHAVARADHARINI.T.K D KANYAKUMARI -------------------------------------------------------------------------------Block Year :2007-2010 Ref.No.: 5/E1/TD/2010 Dated :14.12.2010 SELF KAVITHA.K. W KANYAKUMARI SOWMIAN.T.K S KANYAKUMARI BHAVARADHARINI.T.K D KANYAKUMARI -------------------------------------------------------------------------------- This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 202 Annexures Privileged and Confidential 9066 II C - INCREMENTS -------------------------------------------------------------------------------INC PRES PRES ANN. FUTU FUTU WITH EFF REF.NO & TYPE PAY GRPAY INCR PAY GRPAY FROM DATE -------------------------------------------------------------------------------ANN 9490 4200 01.07.2013 410 9900 4200 01.07.2014 10/E1/TD/2010 22.04.2010 ANN 9900 4200 01.07.2013 430 10330 4200 01.07.2014 10/E1/TD/2011 20.04.2011 ANN 10330 4200 01.07.2013 440 10770 4200 01.07.2014 4/E1/TD/2012 16.04.2012 ANN 10770 4200 01.07.2013 450 11220 4200 01.07.2014 31/E1/TD/2013 22.04.2013 PRO 11220 4200 01.07.2013 470 11690 4200 01.07.2014 1340/E1/TD/2013 24.05.2013 ANN 11690 4400 01.07.2013 490 12180 4400 01.07.2014 3/E1/TD/2014 29.04.2014 -------------------------------------------------------------------------------9066 III - SERVICE REWARDS & PUNISHMENTS *** REWARDS & PUNISHMENT DETAILS - NIL *** 9066 IV - IMMOVABLE PROPERTY & INTERESTS 9066 V - IMPORTANT EVENT IN THE CARREER 9066 This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 203 Annexures Privileged and Confidential VI - LEAVE ACCOUNT -------------------------------------------------------------------------------[ LEAVE CREDIT ] [ LEAVE TAKEN ] -------------------------------------------------------------------------------Nature|Duty From | Duty To Qrtr|Days| Ob|Leave From| Leave To Nod| Rjd On | Cb -------------------------------------------------------------------------------** LEAVE TYPE ** : CL -------------------------------------------------------------------------------LTC | . . | . . | 0 | 0 | 0|20.12.2010| . . | 1|21.12.2010| 0 | |Permission: |17.12.2010|19.12.2010| | | | | | | | | | | | | -------------------------------------------------------------------------------** LEAVE TYPE ** : PL -------------------------------------------------------------------------------LEAVE |17.05.2003|16.08.2003| 1 | 8 | 86|20.10.2003|22.10.2003| 3|23.10.2003| 83 | |Permission: |18.10.2003|19.10.2003| | | | | | | | | | | | | LEAVE |17.08.2003|16.08.2004| 4 | 32 |115|29.10.2004|03.11.2004| 6|04.11.2004|109 | | | | | | | | | | SLS | . . | . . | 0 | 0 |109|01.12.2004| . . | 7| . . |102 | | | | | | | | | | LEAVE | . . | . . | 0 | 0 |102|16.05.2005|20.05.2005| 5|23.05.2005| 97 | |Permission: |14.05.2005|15.05.2005| | | | | | |21.05.2005|22.05.2005| | | | | | | | | | | | | LEAVE |17.08.2004|16.08.2005| 4 | 32 |129|05.09.2005|06.09.2005| 2|08.09.2005|127 | |Permission: |03.09.2005|04.09.2005| | | | | | |07.09.2005|07.09.2005| | | | | | | | | | | | | SLS | . . | . . | 0 | 0 |127|01.12.2005| . . | 7| . . |120 | | | | | | | | | | LEAVE |17.08.2005|16.05.2006| 3 | 24 |144|25.05.2006|26.05.2006| 2|29.05.2006|142 | |Permission: 27.05.2006|28.05.2006| | | | | | | | | | | | | LEAVE |17.05.2006|16.08.2006| 1 | 8 |150|04.09.2006|08.09.2006| 5|11.09.2006|145 | |Permission: |02.09.2006|03.09.2006| | | | | | |09.09.2006|10.09.2006| | | | | | | | | | | | | CREDIT|17.08.2006|16.11.2006| 1 | 8 |153| . . | . . | 0| . . |153 | | | | | | | | | | SLS | . . | . . | 0 | 0 |153|01.12.2006| . . |15| . . |138 | | | | | | | | | | LTC | . . | . . | 0 | 0 |138|15.12.2006|19.12.2006| 5|20.12.2006|133 | | | | | | | | | | SLS |17.11.2006|16.11.2007| 4 | 32 |165|01.12.2007| . . |15| . . |150 | | | | | | | | | | LEAVE | . . | . . | 0 | 0 |150|13.12.2007|14.12.2007| 2|17.12.2007|148 | |Permission: 15.12.2007|16.12.2007| | | | | | | | | | | | | SLS |17.11.2007|16.11.2008| 4 | 32 |180|01.12.2008| . . |15| . . |165 | | | | | | | | | | LEAVE | . . | . . | 0 | 0 |165|01.12.2008|05.12.2008| 5|08.12.2008|160 | |Permission: |29.11.2008|30.11.2008| | | | | | |06.12.2008|07.12.2008| | | | | | | | | | | | | -------------------------------------------------------------------------------- This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 204 Annexures Privileged and Confidential 9066 -------------------------------------------------------------------------------[ LEAVE CREDIT ] [ LEAVE TAKEN ] -------------------------------------------------------------------------------Nature|Duty From | Duty To Qrtr|Days| Ob|Leave From| Leave To Nod| Rjd On | Cb -------------------------------------------------------------------------------LEAVE |17.11.2008|16.05.2009| 2 | 16 |176|04.06.2009|10.06.2009| 7|11.06.2009|169 | | | | | | | | | | SLS |17.05.2009|16.11.2009| 2 | 16 |185|01.12.2009| . . |15| . . |170 | | | | | | | | | | LEAVE |17.11.2009|16.08.2010| 3 | 24 |194|10.11.2010|12.11.2010| 3|15.11.2010|191 | |Permission: 13.11.2010|14.11.2010| | | | | | | | | | | | | SLS |17.08.2010|16.11.2010| 1 | 8 |199|01.12.2010| . . |15| . . |184 | | | | | | | | | | SLS |17.11.2010|16.11.2011| 4 | 32 |216|01.12.2011| . . |15| . . |201 | | | | | | | | | | LEAVE | . . | . . | 0 | 0 |201|03.01.2012|05.01.2012| 3|06.01.2012|198 | | | | | | | | | | SLS |17.11.2011|16.11.2012| 4 | 32 |230|01.12.2012| . . |15| . . |215 | | | | | | | | | | LEAVE |17.11.2012|16.11.2013| 4 | 32 |240|20.11.2013|22.11.2013| 3|25.11.2013|237 | |Permission: 23.11.2013|24.11.2013| | | | | | | | | | | | | SLS | . . | . . | 0 | 0 |237|01.12.2013| . . |15| . . |222 | | | | | | | | | | -------------------------------------------------------------------------------** LEAVE TYPE ** : UELMC -------------------------------------------------------------------------------LEAVE | . . | . . | 0 | 0 |180|22.12.2008|01.01.2009|11|02.01.2009|169 | |Permission: |20.12.2008|21.12.2008| | | | | | | | | | | | | -------------------------------------------------------------------------------- This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 205 Annexures Privileged and Confidential *** MILK BILL : DAILY MILK RECEIPT STATEMENT PAGE NO. 1 T.C.M.P.F. LTD :: SHOLINGANALLUR DAIRY :: CH.119. METRO MILK RECEIPT FROM 08.06.2014 TO 14.06.2014 MBR. STA SNO. UNCD CC-CODE CC - NAME TEMPT. Time TUS DATE : 08.06.2014 1 5 5.00 2 7 5.00 3 9 5.00 4 3 5.00 5 12 1.00 6 2 1.00 7 7 1.30 8 ARR DATE INV-NO REGN-NO TANK-NO SPY-GRA INV-QTY QTY-LTRS ACK-QTY FAT SNF FTCD 06.06.2014 08.06.2014 13658 TN30Y 5155 1.0320 14950.0 0.0 14981.0 0.0 8.4 S 11 VILLUPURAM Y 06.06.2014 08.06.2014 5305 TN25A 5300 1.0315 9100.0 0.0 9103.0 0.0 8.2 S 21 TRICHY DAIRY Y 06.06.2014 08.06.2014 2894 TN28K 5504 1.0320 14528.0 0.0 14564.0 0.0 8.4 S 06.06.2014 08.06.2014 12694 TN19H 2286 1.0305 20000.0 0.0 19874.0 0.0 8.0 S 06.06.2014 08.06.2014 23966 TN09BB 6132 1.0278 9000.0 0.0 8951.0 3.4 8.0 C 06.06.2014 08.06.2014 7307 TN20BZ 7727 1.0275 9401.0 0.0 9411.0 4.0 8.0 C 11 VILLUPURAM Y 06.06.2014 08.06.2014 5306 TN09H 4457 1.0278 9100.0 0.0 9107.0 3.4 8.0 C 7 1.00 54 NAINAR PALAYAM Y 06.06.2014 08.06.2014 27 TN02B 1632 1.0275 8900.0 0.0 8925.0 3.6 8.0 C 9 7 1.00 12 CHINNASALEM Y 06.06.2014 08.06.2014 6035 TN28J 8816 1.0278 9350.0 0.0 9389.0 3.4 8.0 C 10 2 1.30 1 ERODE DAIRY Y 06.06.2014 08.06.2014 7305 TN19X 4793 1.0275 9265.0 0.0 9041.0 4.0 8.0 C 5 3.00 7 SALEM DAIRY Y 06.06.2014 08.06.2014 13661 TN30Q 2333 1.0275 15100.0 0.0 15134.0 4.1 8.1 C 06.06.2014 08.06.2014 6616 TN28K 4435 1.0275 9100.0 0.0 9109.0 3.7 8.0 C 06.06.2014 08.06.2014 13662 TN33AJ 2820 1.0280 14850.0 0.0 15019.0 4.2 8.2 C 5 6 6 6 6 6 6 6 7 6 11 6 12 6 13 5 14 6 15 7 16 5 17 6 18 6 19 6 20 7 21 7 22 7 23 7 24 7 25 6 26 6 7 1.30 5 2.00 7 SALEM DAIRY Y DESP DATE 8 SATHUVACHARY DAIRY Y 24 THANJAVUR DAIRY Y 1 ERODE DAIRY Y 86 VADAPATHI Y 7 SALEM DAIRY Y 12 2.05 24 THANJAVUR DAIRY Y 06.06.2014 08.06.2014 23974 TN19X 3382 1.0275 15000.0 0.0 14939.0 3.7 8.0 C 10 4.35 22 COIMBATORE DAIRY Y 06.06.2014 08.06.2014 37217 TN28L 9750 1.0275 15019.0 0.0 15134.0 3.8 8.0 P 06.06.2014 08.06.2014 7315 TN18M 1245 1.0275 9363.0 0.0 9304.0 4.1 8.1 C 12 115 MANNARGUDI BMC 0.35 Y 06.06.2014 08.06.2014 20390 TN28P 9003 1.0275 14800.0 0.0 14696.0 3.8 8.0 C 16 3.05 06.06.2014 08.06.2014 1019 TN28AA 4330 1.0275 15030.0 0.0 14949.0 3.8 8.0 C 2 2.00 1 ERODE DAIRY Y 31 S.V.PUTHUR DAIRY Y 2 1.00 1 ERODE DAIRY Y 06.06.2014 08.06.2014 7308 TN09AY 6202 1.0275 9061.0 0.0 9090.0 3.9 8.0 C 7 1.20 12 CHINNASALEM Y 06.06.2014 08.06.2014 6036 TN28R 5830 1.0275 9100.0 0.0 9109.0 3.7 8.0 C 7 1.20 12 CHINNASALEM Y 06.06.2014 08.06.2014 6037 TN09AF 6082 1.0275 9100.0 0.0 9139.0 3.9 8.0 C 1 0.35 34 SANOOR Y 07.06.2014 08.06.2014 858 TN20V 1.0275 4200.0 0.0 4333.0 4.1 8.1 C 07.06.2014 08.06.2014 858 TN20V 0958 1.0275 5000.0 0.0 5000.0 4.1 8.1 C 06.06.2014 08.06.2014 6038 TN28R 5243 1.0275 9050.0 0.0 9051.0 4.0 8.0 C 06.06.2014 08.06.2014 12426 TN18AA 1305 1.0275 9200.0 0.0 9139.0 3.9 8.0 C 06.06.2014 08.06.2014 2318 TN20BS 9797 1.0280 8768.0 0.0 8716.0 4.2 8.2 C 1 34 SANOOR 1.00 Y 7 12 CHINNASALEM 1.00 Y 13 109 SIVAGANGAI C.C 0.20 Y 9 131 NAMAIYUR 1.00 Y 0958 C E R T I F I C A T E --------------------1. Certified that the Quantity/Quality stated in this statement is verified and found correct as per statement furnished by Dairy Section. 2. Certified that no milk receipt tanker has been left out on the above date Asst.GENERAL MANAGER(DG) THIRD DAIRY. Asst.GENERAL MANAGER(QC), THIRD DAIRY. This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 206 Annexures Privileged and Confidential PAGE NO. 2 T.C.M.P.F. LTD :: SHOLINGANALLUR DAIRY :: CH.119. METRO MILK RECEIPT FROM 08.06.2014 TO 14.06.2014 MBR. STA SNO. UNCD CC-CODE CC - NAME TEMPT. Time TUS 27 7 28 7 29 6 30 7 31 7 32 7 33 7 34 5 35 6 36 6 37 6 38 7 39 6 40 7 41 7 42 6 43 7 44 7 45 6 DESP DATE ARR DATE INV-NO REGN-NO TANK-NO SPY-GRA INV-QTY QTY-LTRS ACK-QTY FAT SNF FTCD 7 1.35 67 SRIVANGOR Y 07.06.2014 08.06.2014 58 TN27Q 6575 1.0275 9071.0 0.0 9002.0 3.9 8.0 C 7 1.35 12 CHINNASALEM Y 07.06.2014 08.06.2014 6039 TN20X 5999 1.0275 9450.0 0.0 9499.0 4.0 8.0 C 9 110 NOOTHAPPUR BMC 1.00 Y 07.06.2014 08.06.2014 5868 TN19K 4443 1.0275 14640.0 0.0 14589.0 4.1 8.1 C 9 0.35 46 SENDURAI Y 07.06.2014 08.06.2014 1923 TN33AV 6229 1.0283 14567.0 0.0 14597.0 4.3 8.3 C 7 1.00 67 SRIVANGOR Y 07.06.2014 08.06.2014 27 TN19Y 6213 1.0275 8866.0 0.0 8818.0 3.8 8.0 C 7 1.30 54 NAINAR PALAYAM Y 07.06.2014 08.06.2014 28 TN34A 0891 1.0275 9100.0 0.0 9129.0 3.7 8.0 C 10 4.15 22 COIMBATORE DAIRY Y 07.06.2014 08.06.2014 37220 TN88 7534 1.0310 14918.0 0.0 14985.0 0.0 8.1 S 2 5.00 1 ERODE DAIRY Y 07.06.2014 08.06.2014 7314 TN33P 7554 1.0315 9074.0 0.0 9074.0 0.0 8.2 S 5 0.30 5 PARAMATHY VELLORE Y 07.06.2014 08.06.2014 8567 TN32R 6891 1.0275 15000.0 0.0 15046.0 4.0 8.0 C 9 0.40 99 KALINGAMUDAIYAN PATT 07.06.2014 Y 08.06.2014 1448 TN28AH 2248 1.0275 6645.0 0.0 6735.0 4.1 8.1 C 9 1.20 99 KALINGAMUDAIYAN PATT 07.06.2014 Y 08.06.2014 1448 TN28AH 2248 1.0275 8000.0 0.0 8000.0 4.1 8.1 C 1 0.30 34 SANOOR Y 08.06.2014 08.06.2014 859 TDH 4142 1.0275 12546.0 0.0 12506.0 3.8 8.0 C 1 0.40 74 THIRUKALUKUNDRAM Y 08.06.2014 08.06.2014 2884 TN22W 8833 1.0275 6917.0 0.0 6813.0 3.9 8.0 C 1 0.30 34 SANOOR Y 08.06.2014 08.06.2014 860 TN18D 7715 1.0278 5374.0 0.0 5400.0 3.5 8.0 C 11 4.00 23 TIRUNELVELI DAIRY Y 06.06.2014 08.06.2014 756 TN30U 5626 1.0280 15000.0 0.0 14942.0 3.9 8.1 C 06.06.2014 08.06.2014 13666 TN33AL 5229 1.0275 15050.0 0.0 15134.0 4.3 8.1 C 9 111 VILANGUDI BMC 0.50 Y 07.06.2014 08.06.2014 2172 TN28AM 6717 1.0275 14478.0 0.0 14423.0 4.1 8.1 C 7 0.30 12 CHINNASALEM Y 07.06.2014 08.06.2014 6040 TN19Y 6222 1.0275 9400.0 0.0 9440.0 3.8 8.0 C 7 1.00 11 VILLUPURAM Y 07.06.2014 08.06.2014 5307 TN25A 5300 1.0275 9100.0 0.0 8934.0 3.8 8.0 C 5 1.10 7 SALEM DAIRY Y ** Total ** ------------492531.0 ------------- ------------492273.0 ------------- C E R T I F I C A T E --------------------1. Certified that the Quantity/Quality stated in this statement is verified and found correct as per statement furnished by Dairy Section. 2. Certified that no milk receipt tanker has been left out on the above date Asst.GENERAL MANAGER(DG) THIRD DAIRY. Asst.GENERAL MANAGER(QC), THIRD DAIRY. *** MILK BILL : CHILLING CENTER WISE REPORT *** PAGE NO. 11.09.2014 1 T.C.M.P.F.LTD.:: SHOLINGANALLUR DAIRY :: CHENNAI 600 119. Date : METRO MILK RECEIPT FOR THE PERIOD FROM 08.06.2014 TO 14.06.2014 ------------------------------------------------------------------------------------------------------------- This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 207 Annexures Privileged and Confidential SNO DESP DATE ARR DATE INV-NO REGN-NO TANK-NO INV-QTY ACK-QTY FAT SNF TYPE_MILK FLTCD TEMP MBR.TIME STA ------------------------------------------------------------------------------------------------------------- TUS UNION : 1 KPM_TVR DCMP UNION C.C.: 34 SANOOR 1 0.35 2 1.00 3 0.30 4 0.30 5 0.40 6 1.45 7 0.45 8 1.00 9 0.40 10 0.45 11 0.35 12 1.00 13 1.10 14 0.30 15 1.00 16 0.35 17 0.45 18 1.00 19 0.35 20 0.40 21 1.00 22 1.00 07.06.2014 Y 07.06.2014 Y 08.06.2014 Y 08.06.2014 Y 08.06.2014 Y 08.06.2014 Y 09.06.2014 Y 09.06.2014 Y 09.06.2014 Y 09.06.2014 Y 10.06.2014 Y 10.06.2014 Y 10.06.2014 Y 11.06.2014 Y 11.06.2014 Y 11.06.2014 Y 12.06.2014 Y 12.06.2014 Y 12.06.2014 Y 13.06.2014 Y 13.06.2014 Y 13.06.2014 Y 08.06.2014 858 TN20V 0958 4200 4333 4.1 8.10 MM C 7 08.06.2014 858 TN20V 0958 5000 5000 4.1 8.10 MM C 7 08.06.2014 859 TDH 4142 12546 12506 3.8 8.00 MM C 7 08.06.2014 860 TN18D 7715 5374 5400 3.5 8.00 MM C 7 09.06.2014 861 TN20V 0958 4200 4294 4.2 8.10 MM C 7 09.06.2014 861 TN20V 0958 5000 5000 4.2 8.10 MM C 7 10.06.2014 862 TDH 4142 11541 11533 4.1 8.10 MM C 7 10.06.2014 863 TN18D 7715 2424 2431 3.7 8.00 MM C 9 10.06.2014 863 TN18D 7715 3000 3000 3.7 8.00 MM C 9 10.06.2014 864 TN20BZ 7737 9200 9187 4.1 8.10 MM C 7 10.06.2014 866 TN20BZ 7692 9200 9285 3.6 8.00 MM C 7 10.06.2014 867 TN20V 0958 7873 7835 3.8 8.00 MM C 7 11.06.2014 868 TN22W 8833 9000 8954 4.1 8.10 MM C 7 11.06.2014 869 TDH 4142 12900 12899 3.8 8.10 MM C 7 12.06.2014 870 TN20BZ 7692 6148 6102 4.0 8.00 MM C 7 12.06.2014 871 TN22W 8833 9000 8905 4.1 8.10 MM C 7 12.06.2014 872 TDH 4142 12900 12944 4.0 8.00 MM C 7 12.06.2014 873 TN20V 0958 5993 6102 3.8 8.00 MM C 7 13.06.2014 874 TN22W 8833 9000 8915 4.1 8.10 MM C 7 13.06.2014 875 TDH 4142 12900 12909 3.7 8.10 MM C 7 14.06.2014 876 TN20V 0958 6798 6822 3.8 8.00 MM C 7 14.06.2014 877 TN20BZ 7737 9200 9207 4.1 8.10 MM C 7 C.C WISE TOTAL : ------------------173397 173563 ------------------- Asst. GENERAL MANAGER (DG) Asst. GENERAL MANAGER (QC) THIRD DAIRY This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC THIRD DAIRY 208 Annexures Privileged and Confidential *** MILK BILL : WEEKLY MILK BILL COSTING *** PAGE NO. 11.09.2014 1 TCMPF LTD :: SHOLINGANALLUR DAIRY :: CHENNAI - 119 MILK COSTING DETAILS FOR THE PERIOD FROM 08.06.2014 TO 14.06.2014 CC Chilling Center Name INV-QTY ACK-QTY BILL-QTY MILK KG-FAT KG_TS KG_SNF O.H AVG FAT % SNF % TPT Code COST VALUE RATE CHARGES ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------** TYPE_MILK : S 1 CHITHODE DAIRY 54987.0 55006.0 55006.0 830040.50 0.000 4510.492 4510.492 72167.90 902208.40 16.40 0.00 8.20 0.00 7 SALEM DAIRY 59480.0 59753.0 59753.0 912772.80 0.000 4959.746 4959.746 79355.95 992128.75 16.60 0.00 8.30 0.00 8 SATHUVACHARY DAIRY 60300.0 59670.0 59670.0 878342.40 0.000 4773.600 4773.600 76377.60 954720.00 16.00 0.00 8.00 0.00 11 VILLUPURAM 71400.0 71526.0 71526.0 1077607.30 0.000 5856.559 5856.559 93704.95 1171312.25 16.38 0.00 8.20 0.00 21 TRICHY DAIRY 89690.0 90062.0 90062.0 1397776.75 0.000 7595.309 7595.309 121524.95 1519301.70 16.87 0.00 8.40 0.00 22 COIMBATORE DAIRY 89770.0 89841.0 89841.0 1350172.75 0.000 7337.888 7337.888 117406.20 1467578.95 16.34 0.00 8.20 0.00 25 KARAIKUDI DAIRY 18300.0 18328.0 18328.0 279953.90 0.000 1521.190 1521.190 24339.00 304292.90 16.60 0.00 8.30 0.00 ----------------------------------------------------------------------------------------------------------------------------------------------** Subtotal ** 443927.0 444186.0 444186.0 6726666.40 0.000 36554.784 36554.784 584876.55 7311542.95 0.00 ----------------------------------------------------------------------------------------------------------------------------------------------** TYPE_MILK : T 1 CHITHODE DAIRY 157696.0 156446.0 156446.0 3459518.80 6267.202 18801.334 12534.132 210574.80 3670093.60 23.46 4.00 8.00 0.00 5 PARAMATHY VELLORE 60200.0 60467.0 60467.0 1340725.40 2433.853 7286.386 4852.533 81607.50 1422332.90 23.52 4.00 8.00 0.00 6 ATHUR 45175.0 45479.0 45479.0 1023706.60 1879.656 5563.455 3683.799 62310.65 1086017.25 23.88 4.10 8.10 0.00 7 SALEM DAIRY 105605.0 105937.0 105937.0 2400440.70 4403.598 13044.884 8641.286 146102.70 2546543.40 24.04 4.20 8.20 0.00 11 VILLUPURAM 63600.0 63740.0 63740.0 1375610.15 2367.593 7475.840 5108.247 83729.35 1459339.50 22.90 3.70 8.00 0.00 12 CHINNASALEM 439550.0 441126.0 441126.0 9570816.30 16698.018 52015.319 35317.301 582571.35 10153387.65 23.02 3.80 8.00 0.00 22 COIMBATORE DAIRY 90106.0 90302.0 90302.0 1960577.60 3401.109 10655.483 7254.374 119341.45 2079919.05 23.03 3.80 8.00 0.00 23 TIRUNELVELI DAIRY 30000.0 29816.0 29816.0 655659.95 1147.950 3563.046 2415.096 39906.10 695566.05 23.33 3.90 8.10 0.00 24 THANJAVUR DAIRY 168600.0 169768.0 169768.0 3637923.05 6191.031 19772.471 13581.440 218477.40 3856400.45 22.72 3.60 8.00 0.00 27 PERAMBALUR C.C 30250.0 30124.0 30124.0 684549.75 1265.142 3720.215 2455.073 41666.40 726216.15 24.11 4.20 8.10 0.00 31 S.V.PUTHUR DAIRY 103150.0 102794.0 102794.0 2237486.35 3922.065 12160.398 8238.333 136196.50 2373682.85 23.09 3.80 8.00 0.00 34 SANOOR 173397.0 173563.0 173563.0 3827583.10 6815.654 20801.830 13986.176 231894.30 4059477.40 23.39 3.90 8.10 0.00 46 SENDURAI 28625.0 28715.0 28715.0 670837.35 1248.863 3646.326 2397.463 40838.85 711676.20 24.78 4.30 8.30 0.00 54 NAINAR PALAYAM 90350.0 90114.0 90114.0 1950057.60 3388.730 10597.850 7209.120 118695.85 2068753.45 22.96 3.80 8.00 0.00 67 SRIVANGOR 131124.0 129948.0 129948.0 2827583.15 4971.298 15367.138 10395.840 172111.90 2999695.05 23.08 3.80 8.00 0.00 74 THIRUKALUKUNDRAM 49415.0 47971.0 47971.0 1053096.55 1877.924 5722.611 3844.687 64093.20 1117189.75 23.29 3.90 8.00 0.00 86 VADAPATHI 79303.0 79242.0 79242.0 1720562.35 3011.411 9350.771 6339.360 104728.65 1825291.00 23.03 3.80 8.00 0.00 93 MANGALORE 50766.0 49819.0 49819.0 1078550.10 1875.886 5861.406 3985.520 65647.75 1144197.85 22.97 3.80 8.00 0.00 99 KALINGAMUDAIYAN PATT 72200.0 72415.0 72415.0 1630877.00 2969.015 8863.298 5894.283 99268.90 1730145.90 23.89 4.10 8.10 0.00 101 PAITHAMPARAI 71525.0 71121.0 71121.0 1567783.45 2802.994 8520.252 5717.258 92573.20 1660356.65 23.35 3.90 8.00 0.00 104 AMMAPATTI 72260.0 71808.0 71808.0 1625106.20 2958.807 8832.075 5873.268 98919.25 1724025.45 24.01 4.10 8.20 0.00 109 SIVAGANGAI DAIRY 55800.0 55592.0 55592.0 1222330.25 2186.290 6643.003 4456.713 72573.80 1294904.05 23.29 3.90 8.00 0.00 110 NUTHAPPUR BMC 29265.0 29054.0 29054.0 654866.00 1191.214 3559.053 2367.839 39861.40 694727.40 23.91 4.10 8.10 0.00 111 VILANGUDI BMC 27747.0 27610.0 27610.0 614965.30 1118.823 3342.046 2223.223 35830.90 650796.20 23.57 4.10 8.10 0.00 115 MANNARGUDI BMC 124800.0 123582.0 123582.0 2662996.05 4586.509 14473.069 9886.560 159182.55 2822178.60 22.84 3.70 8.00 0.00 129 VELAYUDHAM PALAYAM 77076.0 75614.0 75614.0 1702098.40 3112.884 9250.264 6137.380 103602.90 1805701.30 23.88 4.10 8.10 0.00 131 NAMAIYUR 17663.0 17481.0 17481.0 398916.40 734.202 2167.644 1433.442 24277.65 423194.05 24.21 4.20 8.20 0.00 138 URAKKARAI BMC 14930.0 14803.0 14803.0 332327.35 606.923 1805.966 1199.043 20226.80 352554.15 23.82 4.10 8.10 0.00 ----------------------------------------------------------------------------------------------------------------------------------------------** Subtotal ** 2460178.0 2454451.0 2454451.0 53887551.25 95434.644 292863.433 197428.789 3266812.05 57154363.30 0.00 ----------------------------------------------------------------------------------------------------------------------------------------------TOTAL This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 209 Annexures Privileged and Confidential *** Total *** 64465906.25 2904105.0 2898637.0 2898637.0 60614217.65 95434.644 329418.217 233983.573 3851688.60 0.00 ----------------------------------------------------------------------------------------------------------------------------------------------- *** MILK BILL : WEEKLY MILKBILL ABSTRACT Milk bill statement for the Period from 08.06.2014 to 14.06.2014 in respect of the following unions: -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Quantity of Value Overhead Tpt.Charges Addition Total Deduction Total S.No. Union Name Milk (Ltrs) (Rs.P.) (Rs.P.) (Rs.P.) if any. (Rs.P) <----------- Recovery Details --------------------------> if any Total (Rs.P.) (Rs.P) I.T S.C Cess Tot-1 Temp. Ex.Tpt MBRT Tot-2 (Rs.P) Dedn. -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------1 KPM_TVR DCMP UNION 1-34 SANOOR(CM) 173563.00 3827583.10 231894.30 0.00 0.00 4059477.40 0 0 0 0 1086.20 0.00 0.00 0.00 0.00 0.00 4059477.40 1-74 THIRUKALUKUNDRAM(CM) 47971.00 1053096.55 64093.20 0.00 0.00 1117189.75 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0.00 1117189.75 --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Sub Total : 221534.00 4880679.65 295987.50 0.00 0.00 5176667.15 0 0 0 0 1086.20 0.00 0.00 0.00 0.00 0.00 5176667.15 --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------2 ERODE DCMP UNION 2-1 CHITHODE DAIRY(CM) 156446.00 3459518.80 210574.80 0.00 0.00 3670093.60 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0.00 3670093.60 2-1 CHITHODE DAIRY(SSM) 55006.00 830040.50 72167.90 0.00 0.00 902208.40 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0.00 902208.40 --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Sub Total : 211452.00 4289559.30 282742.70 0.00 0.00 4572302.00 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0.00 4572302.00 --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------3 VELLORE DCMP UNION 3-8 SATHUVACHARY DAIRY(SSM) 59670.00 878342.40 76377.60 0.00 0.00 954720.00 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0.00 954720.00 --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Sub Total : 59670.00 878342.40 76377.60 0.00 0.00 954720.00 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0.00 954720.00 --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------4 SALEM DCMP UNION 5-5 PARAMATHY VELLORE(CM) 60467.00 1340725.40 81607.50 0.00 0.00 1422332.90 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0.00 1422332.90 5-6 ATHUR(CM) 45479.00 1023706.60 62310.65 0.00 0.00 1086017.25 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0.00 1086017.25 5-7 SALEM DAIRY(CM) 105937.00 2400440.70 146102.70 0.00 0.00 2546543.40 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0.00 2546543.40 5-7 SALEM DAIRY(SSM) 59753.00 912772.80 79355.95 0.00 0.00 992128.75 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0.00 992128.75 --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Sub Total : 271636.00 5677645.50 369376.80 0.00 0.00 6047022.30 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0.00 6047022.30 --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------5 VILUPPURAM DCMP UNION 7-11 VILLUPURAM(CM) 63740.00 1375610.15 83729.35 0.00 0.00 1459339.50 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0.00 1459339.50 7-11 VILLUPURAM(SSM) 71526.00 1077607.30 93704.95 0.00 0.00 1171312.25 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0.00 1171312.25 7-12 CHINNASALEM(CM) 441126.00 9570816.30 582571.35 0.00 0.00 10153387.65 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0.00 10153387.65 7-54 NAINAR PALAYAM(CM) 90114.00 1950057.60 118695.85 0.00 0.00 2068753.45 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0.00 2068753.45 7-67 SRIVANGOR(CM) 129948.00 2827583.15 172111.90 0.00 0.00 2999695.05 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0.00 2999695.05 7-86 VADAPATHI(CM) 79242.00 1720562.35 104728.65 0.00 0.00 1825291.00 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0.00 1825291.00 7-93 MANGALORE(CM) 49819.00 1078550.10 65647.75 0.00 0.00 1144197.85 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0.00 1144197.85 --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Sub Total : 925515.00 19600786.95 1221189.80 0.00 0.00 20821976.75 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0.00 20821976.75 --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------6 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 TRICHY DCMP UNION 9-21 TRICHY DAIRY(SSM) 90062.00 0.00 0.00 1519301.70 9-27 PERAMBALUR C.C(CM) 30124.00 0.00 0.00 726216.15 9-46 SENDURAI(CM) 28715.00 0.00 0.00 711676.20 9-99 KALINGAMUDAIYAN PATTI(CM) 72415.00 0.00 0.00 1730145.90 9-101 PAITHAMPARAI(CM) 71121.00 0.00 0.00 1660356.65 9-104 AMMAPATTI(CM) 71808.00 0.00 0.00 1724025.45 9-110 NUTHAPPUR BMC(CM) 29054.00 0.00 0.00 694727.40 9-111 VILANGUDI BMC(CM) 27610.00 0.00 0.00 650796.20 9-129 VELAYUDHAM PALAYAM(CM) 75614.00 0.00 0.00 1805701.30 9-131 NAMAIYUR(CM) 17481.00 0.00 0.00 423194.05 1397776.75 121524.95 0.00 0.00 1519301.70 0 0 0 0 0.00 0.00 684549.75 41666.40 0.00 0.00 726216.15 0 0 0 0 0.00 0.00 0.00 670837.35 40838.85 0.00 0.00 711676.20 0 0 0 0 0.00 0.00 0.00 1630877.00 99268.90 0.00 0.00 1730145.90 0 0 0 0 0.00 0.00 0.00 1567783.45 92573.20 0.00 0.00 1660356.65 0 0 0 0 0.00 0.00 2853.60 1625106.20 98919.25 0.00 0.00 1724025.45 0 0 0 0 0.00 0.00 0.00 654866.00 39861.40 0.00 0.00 694727.40 0 0 0 0 0.00 0.00 0.00 614965.30 35830.90 0.00 0.00 650796.20 0 0 0 0 0.00 0.00 1600.00 1702098.40 103602.90 0.00 0.00 1805701.30 0 0 0 0 0.00 0.00 0.00 398916.40 24277.65 0.00 0.00 423194.05 0 0 0 0 0.00 0.00 0.00 This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 0.00 210 Annexures Privileged and Confidential 9-138 URAKKARAI BMC(CM) 14803.00 332327.35 20226.80 0.00 0.00 352554.15 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0.00 352554.15 --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Sub Total : 528807.00 11280103.95 718591.20 0.00 0.00 11998695.15 0 0 0 0 0.00 0.00 4453.60 0.00 0.00 0.00 11998695.15 --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------7 COIMBATORE DCMP UNION 10-22 COIMBATORE DAIRY(CM) 45267.00 982746.55 59824.90 0.00 0.00 1042571.45 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0.00 1042571.45 10-22 COIMBATORE DAIRY(PM) 45035.00 977831.05 59516.55 0.00 0.00 1037347.60 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0.00 1037347.60 10-22 COIMBATORE DAIRY(SSM) 89841.00 1350172.75 117406.20 0.00 0.00 1467578.95 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0.00 1467578.95 --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Sub Total : 180143.00 3310750.35 236747.65 0.00 0.00 3547498.00 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0.00 3547498.00 --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------8 THIRUNELVELI DCMP UNION 11-23 TIRUNELVELI DAIRY(CM) 29816.00 655659.95 39906.10 0.00 0.00 695566.05 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0.00 695566.05 --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Sub Total : 29816.00 655659.95 39906.10 0.00 0.00 695566.05 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0.00 695566.05 --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------9 THANJAVUR DCMP UNION 12-24 THANJAVUR DAIRY(CM) 169768.00 3637923.05 218477.40 0.00 0.00 3856400.45 0 0 0 0 0.00 0.00 2974.20 0.00 0.00 0.00 3856400.45 12-115 MANNARGUDI BMC(CM) 123582.00 2662996.05 159182.55 0.00 0.00 2822178.60 0 0 0 0 0.00 0.00 2915.80 0.00 0.00 0.00 2822178.60 --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Sub Total : 293350.00 6300919.10 377659.95 0.00 0.00 6678579.05 0 0 0 0 0.00 0.00 5890.00 0.00 0.00 0.00 6678579.05 --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Milk bill statement for the Period from 08.06.2014 to 14.06.2014 in respect of the following unions: -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Quantity of Value Overhead Tpt.Charges Addition Total Deduction Total S.No. Union Name Milk (Ltrs) (Rs.P.) (Rs.P.) (Rs.P.) if any. (Rs.P) <----------- Recovery Details --------------------------> if any Total (Rs.P.) (Rs.P) I.T S.C Cess Tot-1 Temp. Ex.Tpt MBRT Tot-2 (Rs.P) Dedn. -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------10 SIVAGANGAI DCMP UNION 13-25 KARAIKUDI DAIRY(SSM) 18328.00 279953.90 24339.00 0.00 0.00 304292.90 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0.00 304292.90 13-109 SIVAGANGAI DAIRY(CM) 55592.00 1222330.25 72573.80 0.00 0.00 1294904.05 0 0 0 0 0.00 0.00 1827.80 0.00 0.00 0.00 1294904.05 --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Sub Total : 73920.00 1502284.15 96912.80 0.00 0.00 1599196.95 0 0 0 0 0.00 0.00 1827.80 0.00 0.00 0.00 1599196.95 --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 11 VIRUDUNAGR DCMP UNION 16-31 S.V.PUTHUR DAIRY(CM) 102794.00 2237486.35 136196.50 0.00 0.00 2373682.85 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0.00 2373682.85 --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Sub Total : 102794.00 2237486.35 136196.50 0.00 0.00 2373682.85 0 0 0 0 0.00 0.00 0.00 0.00 0.00 0.00 2373682.85 --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Grand Total : 2898637.00 60614217.65 3851688.60 0.00 0.00 64465906.25 0 0 0 0 1086.20 0.00 12171.40 0.00 0.00 0.00 64465906.25 --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------(Rupees Six crores Forty Four lakhs Sixty Five thousand Nine hundred and Six only.) Certificate =========== 1. Certified that the Quantity/Quality stated in this statement is verified and found correct as per statement furnished by Dairy Section. 2. Certified that there is no duplication or repetition or double payment for this claim. 3. Certified that this claim for said period has not been certified and endorsed for payment earlier. Asst.Genl.Manager(Finance) TCMPF LTD., III Dairy Sholinganallur,Ch-119 Dy.General Manager(DG.) TCMPF LTD., III Dairy Sholinganallur,Ch-119 This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 211 Annexures Privileged and Confidential *** MILK BILL : COW MILK PRICE CHART *** TCMPF LTD :: THIRD DAIRY :: SHOLINGANALLUR :: CHENNAI - 119 COW MILK RATE CHART (WEF 01.01.2014) IMPLEMENTATION IN MILKBILL FROM 01.01.2014 ----------------------------------------------------------------------------------------FAT 8.0 8.1 8.2 8.3 8.4 8.5 8.6 8.7 8.8 8.9 9.0 ----------------------------------------------------------------------------------------3.00 20.24 20.42 20.61 20.79 20.98 21.16 21.34 21.53 21.71 21.90 22.08 3.10 20.42 20.61 20.79 20.98 21.16 21.34 21.53 21.71 21.90 22.08 22.26 3.20 20.61 20.79 20.98 21.16 21.34 21.53 21.71 21.90 22.08 22.26 22.45 3.30 20.79 20.98 21.16 21.34 21.53 21.71 21.90 22.08 22.26 22.45 22.63 3.40 20.98 21.16 21.34 21.53 21.71 21.90 22.08 22.26 22.45 22.63 22.82 3.50 21.16 21.34 21.53 21.71 21.90 22.08 22.26 22.45 22.63 22.82 23.00 3.60 21.34 21.53 21.71 21.90 22.08 22.26 22.45 22.63 22.82 23.00 23.18 3.70 21.53 21.71 21.90 22.08 22.26 22.45 22.63 22.82 23.00 23.18 23.37 3.80 21.71 21.90 22.08 22.26 22.45 22.63 22.82 23.00 23.18 23.37 23.55 3.90 21.90 22.08 22.26 22.45 22.63 22.82 23.00 23.18 23.37 23.55 23.74 4.00 22.08 22.26 22.45 22.63 22.82 23.00 23.18 23.37 23.55 23.74 23.92 4.10 22.26 22.45 22.63 22.82 23.00 23.18 23.37 23.55 23.74 23.92 24.10 4.20 22.45 22.63 22.82 23.00 23.18 23.37 23.55 23.74 23.92 24.10 24.29 4.30 22.63 22.82 23.00 23.18 23.37 23.55 23.74 23.92 24.10 24.29 24.47 4.40 22.82 23.00 23.18 23.37 23.55 23.74 23.92 24.10 24.29 24.47 24.66 4.50 23.00 23.18 23.37 23.55 23.74 23.92 24.10 24.29 24.47 24.66 24.84 4.60 23.18 23.37 23.55 23.74 23.92 24.10 24.29 24.47 24.66 24.84 25.02 4.70 23.37 23.55 23.74 23.92 24.10 24.29 24.47 24.66 24.84 25.02 25.21 4.80 23.55 23.74 23.92 24.10 24.29 24.47 24.66 24.84 25.02 25.21 25.39 4.90 23.74 23.92 24.10 24.29 24.47 24.66 24.84 25.02 25.21 25.39 25.58 5.00 23.92 24.10 24.29 24.47 24.66 24.84 25.02 25.21 25.39 25.58 25.76 5.10 24.10 24.29 24.47 24.66 24.84 25.02 25.21 25.39 25.58 25.76 25.94 5.20 24.29 24.47 24.66 24.84 25.02 25.21 25.39 25.58 25.76 25.94 26.13 5.30 24.47 24.66 24.84 25.02 25.21 25.39 25.58 25.76 25.94 26.13 26.31 This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 212 Annexures Privileged and Confidential 5.40 24.66 24.84 25.02 25.21 25.39 25.58 25.76 25.94 26.13 26.31 26.50 5.50 24.84 25.02 25.21 25.39 25.58 25.76 25.94 26.13 26.31 26.50 26.68 5.60 25.02 25.21 25.39 25.58 25.76 25.94 26.13 26.31 26.50 26.68 26.86 5.70 25.21 25.39 25.58 25.76 25.94 26.13 26.31 26.50 26.68 26.86 27.05 5.80 25.39 25.58 25.76 25.94 26.13 26.31 26.50 26.68 26.86 27.05 27.23 5.90 25.58 25.76 25.94 26.13 26.31 26.50 26.68 26.86 27.05 27.23 27.42 ----------------------------------------------------------------------------------------- This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 213 Annexures Privileged and Confidential *** MILK BILL : BUFFALO MILK PRICE CHART *** TCMPF LTD :: THIRD DAIRY SHOLINGANALLUR :: CHENNAI - 119 BUFFALLO PRICE CHART (WEF 01.01.2014) ------------------------------------------------------------------------------------FAT 8.3 8.4 8.5 8.6 8.7 8.8 8.9 9.0 9.1 9.2 9.3 9.4 9.5 ------------------------------------------------------------------------------------6.00 26.42 26.45 26.48 26.51 26.54 26.57 26.60 26.63 26.66 26.69 26.72 26.75 26.78 6.10 26.86 26.89 26.92 26.95 26.98 27.01 27.04 27.07 27.10 27.13 27.16 27.19 27.22 6.20 27.31 27.34 27.37 27.40 27.43 27.46 27.49 27.52 27.55 27.58 27.61 27.64 27.67 6.30 27.75 27.78 27.81 27.84 27.87 27.90 27.93 27.96 27.99 28.02 28.05 28.08 28.11 6.40 28.19 28.22 28.25 28.28 28.31 28.34 28.37 28.40 28.43 28.46 28.49 28.52 28.55 6.50 28.64 28.67 28.70 28.73 28.76 28.79 28.82 28.85 28.88 28.91 28.94 28.97 29.00 6.60 29.08 29.11 29.14 29.17 29.20 29.23 29.26 29.29 29.32 29.35 29.38 29.41 29.44 6.70 29.52 29.55 29.58 29.61 29.64 29.67 29.70 29.73 29.76 29.79 29.82 29.85 29.88 6.80 29.96 29.99 30.02 30.05 30.08 30.11 30.14 30.17 30.20 30.23 30.26 30.29 30.32 6.90 30.41 30.44 30.47 30.50 30.53 30.56 30.59 30.62 30.65 30.68 30.71 30.74 30.77 7.00 30.85 30.88 30.91 30.94 30.97 31.00 31.03 31.06 31.09 31.12 31.15 31.18 31.21 7.10 31.29 31.32 31.35 31.38 31.41 31.44 31.47 31.50 31.53 31.56 31.59 31.62 31.65 7.20 31.74 31.77 31.80 31.83 31.86 31.89 31.92 31.95 31.98 32.01 32.04 32.07 32.10 7.30 32.18 32.21 32.24 32.27 32.30 32.33 32.36 32.39 32.42 32.45 32.48 32.51 32.54 7.40 32.62 32.65 32.68 32.71 32.74 32.77 32.80 32.83 32.86 32.89 32.92 32.95 32.98 7.50 33.06 33.09 33.12 33.15 33.18 33.21 33.24 33.27 33.30 33.33 33.36 33.39 33.42 7.60 33.51 33.54 33.57 33.60 33.63 33.66 33.69 33.72 33.75 33.78 33.81 33.84 33.87 7.70 33.95 33.98 34.01 34.04 34.07 34.10 34.13 34.16 34.19 34.22 34.25 34.28 34.31 7.80 34.39 34.42 34.45 34.48 34.51 34.54 34.57 34.60 34.63 34.66 34.69 34.72 34.75 7.90 34.84 34.87 34.90 34.93 34.96 34.99 35.02 35.05 35.08 35.11 35.14 35.17 35.20 8.00 35.28 35.31 35.34 35.37 35.40 35.43 35.46 35.49 35.52 35.55 35.58 35.61 35.64 8.10 35.72 35.75 35.78 35.81 35.84 35.87 35.90 35.93 35.96 35.99 36.02 36.05 36.08 8.20 36.16 36.19 36.22 36.25 36.28 36.31 36.34 36.37 36.40 36.43 36.46 36.49 36.52 8.30 36.61 36.64 36.67 36.70 36.73 36.76 36.79 36.82 36.85 36.88 36.91 36.94 36.97 8.40 37.05 37.08 37.11 37.14 37.17 37.20 37.23 37.26 37.29 37.32 37.35 37.38 37.41 8.50 37.49 37.52 37.55 37.58 37.61 37.64 37.67 37.70 37.73 37.76 37.79 37.82 37.85 8.60 37.94 37.97 38.00 38.03 38.06 38.09 38.12 38.15 38.18 38.21 38.24 38.27 38.30 8.70 38.38 38.41 38.44 38.47 38.50 38.53 38.56 38.59 38.62 38.65 38.68 38.71 38.74 8.80 38.82 38.85 38.88 38.91 38.94 38.97 39.00 39.03 39.06 39.09 39.12 39.15 39.18 8.90 39.26 39.29 39.32 39.35 39.38 39.41 39.44 39.47 39.50 39.53 39.56 39.59 39.62 9.00 39.71 39.74 39.77 39.80 39.83 39.86 39.89 39.92 39.95 39.98 40.01 40.04 40.07 9.10 40.15 40.18 40.21 40.24 40.27 40.30 40.33 40.36 40.39 40.42 40.45 40.48 40.51 9.20 40.59 40.62 40.65 40.68 40.71 40.74 40.77 40.80 40.83 40.86 40.89 40.92 40.95 9.30 41.04 41.07 41.10 41.13 41.16 41.19 41.22 41.25 41.28 41.31 41.34 41.37 41.40 9.40 41.48 41.51 41.54 41.57 41.60 41.63 41.66 41.69 41.72 41.75 41.78 41.81 41.84 9.50 41.92 41.95 41.98 42.01 42.04 42.07 42.10 42.13 42.16 42.19 42.22 42.25 42.28 9.60 42.36 42.39 42.42 42.45 42.48 42.51 42.54 42.57 42.60 42.63 42.66 42.69 42.72 9.70 42.81 42.84 42.87 42.90 42.93 42.96 42.99 43.02 43.05 43.08 43.11 43.14 43.17 9.80 43.25 43.28 43.31 43.34 43.37 43.40 43.43 43.46 43.49 43.52 43.55 43.58 43.61 9.90 43.69 43.72 43.75 43.78 43.81 43.84 43.87 43.90 43.93 43.96 43.99 44.02 44.05 10.00 44.14 44.17 44.20 44.23 44.26 44.29 44.32 44.35 44.38 44.41 44.44 44.47 44.50 ------------------------------------------------------------------------------------TRANSPORT BILL : TANKER FILE MASTER TCMPF LTD :: THIRD DAIRY :: SHOLINGANALLUR :: CHENNAI - 119 LIST OF PRIVATE TANKERS ENGAGED BY DISTRICT UNIONS ------------------------------------------S.No Regn. Tank. Capa Old New Diff No. No. city Rate Rate Rate ------------------------------------------Union : 2 ERODE DCMP UNION ------------------------------------------1 TN05V 6658 9000 P 20.28 20.40 0.12 2 TN33Q 3629 9000 P 17.46 17.58 0.12 3 TN33P 7929 9000 P 17.46 17.58 0.12 4 TN34F 3429 9000 P 17.46 17.58 0.12 5 TN33Q 1836 9000 P 17.46 17.58 0.12 6 TN33AB 2415 9000 P 17.46 17.58 0.12 7 TN33P 7554 9000 P 17.46 17.58 0.12 8 TN58K 1156 9000 P 20.28 20.40 0.12 This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC Page: 1 214 Annexures Privileged and Confidential 9 TN28H 9576 9000 P 17.46 17.58 10 TN54 9445 9000 P 17.46 17.58 11 TN33AB 3204 9000 P 17.46 17.58 12 TN09AD 5973 9000 P 20.28 20.40 13 TN28AY 2989 9000 P 17.31 17.43 14 TN33AT 8881 9000 P 17.31 17.43 15 TN34J 1779 9000 P 17.46 17.58 16 TN33AT 3729 9000 P 17.46 17.58 17 TN33Q 0747 9000 P 17.46 17.58 18 TN33AT 9492 9000 P 17.46 17.58 19 TN29AH 1519 9000 P 17.46 17.58 20 TN33AJ 8422 9000 P 17.46 17.58 21 TN33AT 3373 9000 P 17.46 17.58 22 TN33AT 9290 9000 P 17.46 17.58 23 TN05K 2512 9000 P 18.32 18.44 24 TN05L 9182 9000 P 18.32 18.44 25 TN09AY 5869 9000 P 20.28 20.40 26 TN19Y 3433 9000 P 20.28 20.40 27 TN19Y 3710 9000 P 20.28 20.40 28 TN19Y 3871 9000 P 20.28 20.40 29 TN09BB 6168 9000 P 20.28 20.40 30 TN05V 6657 9000 P 20.28 20.40 31 TN19AY 5703 9000 P 20.28 20.40 32 TN19Y 5728 9000 P 20.28 20.40 ------------------------------------------Union : 3 VELLORE DCMP UNION ------------------------------------------1 TN28R 6471 9000 P 22.67 22.79 2 TN09AY 5801 9000 P 22.67 22.79 3 TN09AY 5802 9000 P 22.67 22.79 4 TN09AY 6305 9000 P 22.67 22.79 5 TN09AU 6977 15000 P 28.31 28.44 6 TN09AV 8236 15000 P 28.31 28.44 7 TN09AV 8325 15000 P 28.31 28.44 8 TN20AQ 4555 15000 P 28.31 28.44 9 TN09AY 2860 15000 P 28.31 28.44 10 TN09AY 9084 15000 P 28.31 28.44 ------------------------------------------Union : 4 DHARMAPURI DCMP UNION ------------------------------------------1 TN19Y 5712 9000 P 23.30 23.42 2 TN09AY 5731 9000 P 23.30 23.42 3 TN09AY 5738 9000 P 23.30 23.42 4 TN09AY 5826 9000 P 23.30 23.42 5 TN09BB 6081 9000 P 23.30 23.42 6 TN09BB 6084 9000 P 23.30 23.42 7 TN30AD 4146 15000 P 28.30 28.43 8 TN29AY 3399 15000 P 28.30 28.43 9 TN28P 0486 15000 P 28.30 28.43 0.12 0.12 0.12 0.12 0.12 0.12 0.12 0.12 0.12 0.12 0.12 0.12 0.12 0.12 0.12 0.12 0.12 0.12 0.12 0.12 0.12 0.12 0.12 0.12 0.12 0.12 0.12 0.12 0.13 0.13 0.13 0.13 0.13 0.13 0.12 0.12 0.12 0.12 0.12 0.12 0.13 0.13 0.13 This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 215 Annexures Privileged and Confidential *** TRANSPORT BILL : PAID REPORTS *** TCMPF LTD :: THIRD DAIRY :: SHOLINGANALLUR :: CHENNAI - 600 119 PRIVATE TANKERS TRANSPORT BILL PREPARATION Page : 1 FOR THE PERIOD FROM 08.06.2014 TO 14.06.2014 -----------------------------------------------------------------------------------------------Sl. Despatch Arrival Rcpt Tr Inv. Regn. Tank Inv Arr. KMS Tpt. Tpt. No. Date Date Code ip No. No. No. Qty. Qty. Rate Value -----------------------------------------------------------------------------------------------Union Name : (2)ERODE DCMP UNION C.C Name : (1)CHITHODE DAIRY -----------------------------------------------------------------------------------------------1 13.06.2014 14.06.2014 4 1 7416 TN05L 9182 9304 9265 814 18.44 15010.16 2 07.06.2014 09.06.2014 4 1 7323 TN09BB 6168 9275 9148 814 20.40 16605.60 3 07.06.2014 10.06.2014 4 1 7331 TN28AY 2989 9161 9200 814 17.43 14188.02 4 11.06.2014 14.06.2014 4 1 7387 TN28H 9576 9210 9190 814 17.58 14310.12 5 10.06.2014 12.06.2014 4 1 7370 TN29AH 1519 9158 9148 814 17.58 14310.12 6 09.06.2014 11.06.2014 4 1 7352 TN33AT 9492 9600 9596 814 17.58 14310.12 7 07.06.2014 08.06.2014 4 1 7314 TN33P 7554 9074 9074 814 17.58 14310.12 8 12.06.2014 14.06.2014 4 1 7398 TN33Q 3629 9200 9210 814 17.58 14310.12 -----------------------------------------------------------------------------------------------C.C. Total : 6512 117354.38 -----------------------------------------------------------------------------------------------TANKER WISE TOTAL PAID TRIPS TN05L 9182 1 TN09BB 6168 1 TN28AY 2989 1 TN28H 9576 1 TN29AH 1519 1 TN33AT 9492 1 TN33P 7554 1 TN33Q 3629 1 ------------------------------------------------------------------------------------------------ This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 216 Annexures Privileged and Confidential *** TRANSPORT BILL : UNPAID REPORTS *** TCMPF LTD :: THIRD DAIRY :: SHOLINGANALLUR :: CHENNAI - 600 119 PRIVATE TANKERS TRANSPORT BILL UNPAID LIST FOR THE PERIOD FROM 08.06.2014 TO 14.06.2014 ------------------------------------------------------------------------------------------------Sl. Despatch Arrival Rcpt Tr Inv. Regn. Tank Inv Arr. KMS Tpt. < STATUS > No. Date Date Code ip No. No. No. Qty. Qty. Rate KMS TNF WUN QTY ------------------------------------------------------------------------------------------------Union Name : (2)ERODE DCMP UNION C.C Name : (1)CHITHODE DAIRY ------------------------------------------------------------------------------------------------1 06.06.2014 08.06.2014 4 1 7308 TN09AY 6202 9061 9090 814 0.00 T U-4 2 07.06.2014 09.06.2014 4 1 7325 TN09BB 6084 9119 9071 814 0.00 T U-4 3 11.06.2014 13.06.2014 4 1 7381 TN09BB 6132 8915 8876 814 0.00 T 4 11.06.2014 13.06.2014 4 1 7388 TN09BB 6376 9187 9080 814 0.00 T U-12 5 06.06.2014 08.06.2014 4 1 7315 TN18M 1245 9363 9304 814 0.00 T 6 10.06.2014 11.06.2014 4 1 7366 TN19J 9706 9450 9285 814 0.00 T 7 07.06.2014 09.06.2014 4 1 7336 TN19X 4585 9129 9080 814 0.00 T U-18 8 10.06.2014 13.06.2014 4 1 7376 TN19X 4585 9142 9074 814 0.00 T U-18 9 06.06.2014 08.06.2014 4 1 7305 TN19X 4793 9265 9041 814 0.00 T U-12 10 12.06.2014 14.06.2014 4 1 7400 TN19X 4793 9226 9129 814 0.00 T U-12 11 08.06.2014 10.06.2014 4 1 7339 TN19Y 5712 9324 9187 814 0.00 T U-4 12 09.06.2014 12.06.2014 4 1 7358 TN33Q 747 9200 9258 814 0.00 T ------------------------------------------------------------------------------------------------TANKER WISE TOTAL UNPAID TRIPS TN09AY 6202 1 TN09BB 6084 1 TN09BB 6132 1 TN09BB 6376 1 TN18M 1245 1 TN19J 9706 1 TN19X 4585 2 TN19X 4793 2 TN19Y 5712 1 TN33Q 747 1 ------------------------------------------------------------------------------------------------Note : Status - [K - Kms Not Available] [T - Not in Tanker List] [U - Wrong Union Operation] [Q - Less than Optimum Qty] *** TRANSPORT BILL : UNION PAID ABSTRACT *** ERODE DCMP UNION TCMPF LTD :: THIRD DAIRY :: SHOLINGANALLUR :: CHENNAI - 600 119 PRIVATE TANKERS TRANSPORT BILL - PAID ABSTRACT FOR THE PERIOD FROM 08.06.2014 TO 14.06.2014 -------------------------------------------------------------------------------UNION / CC NAME TRIPS TPT RATE TOT.KMS TOTAL VALUE ROUNDED TO -------------------------------------------------------------------------------2 ERODE DCMP UNION 1 CHITHODE DAIRY 9000 L 1 17.43 814 14188.02 9000 L 5 17.58 4070 71550.60 9000 L 1 18.44 814 15010.16 9000 L 1 20.40 814 16605.60 -------------------------------------------------------------------------------C.C. Total : 8 6512 117354.38 ================================================================================ Union Total : 8 6512 117354.38 117354.00 ================================================================================ Note : The District Union concerned is informed that the Transport Charges paid for total amount and it is the responsibility of the District Union for making Statuary recoveries like Income Tax and Others from Transport Contractors claims and periodical remittance to Government Departments. Authorised Signatory This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 217 Annexures Privileged and Confidential *** TRANSPORT BILL : OVERALL ABSTRACT *** TCMPF LTD :: THIRD DAIRY :: SHOLINGANALLUR :: CHENNAI - 600 119 PRIVATE TANKERS TRANSPORT BILL PREPRATION FOR THE PERIOD FROM 08.06.2014 TO 14.06.2014 -----------------------------------------------------------------------------------------UNION / CC NAME TRIPS KMS TPT VALUE Gross Add/Ded* Net Amt -----------------------------------------------------------------------------------------2 ERODE DCMP UNION 1 CHITHODE DAIRY 8 6512 117354.38 -----------------------------------------------------------------------------------------Union Total : 8 6512 117354.38 117354.00 0.00 117354.00 -----------------------------------------------------------------------------------------5 SALEM DCMP UNION 6 ATHUR 3 1674 50102.82 7 SALEM DAIRY 11 7788 233094.84 -----------------------------------------------------------------------------------------Union Total : 14 9462 283197.66 283198.00 0.00 283198.00 -----------------------------------------------------------------------------------------7 VILUPPURAM DCMP UNION 11 VILLUPURAM 14 4424 94629.36 12 CHINNASALEM 35 17500 374325.00 54 NAINAR PALAYAM 5 2450 52405.50 67 SRIVANGOR 15 5550 118714.50 86 VADAPATHI 9 4536 97025.04 93 MANGALORE 6 3024 64683.36 -----------------------------------------------------------------------------------------Union Total : 84 37484 801782.76 801783.00 0.00 801783.00 -----------------------------------------------------------------------------------------9 TRICHY DCMP UNION 21 TRICHY DAIRY 2 1296 33086.88 27 PERAMBALUR C.C 2 1048 27593.84 46 SENDURAI 1 600 14838.00 99 KALINGAMUDAIYAN PATTI 2 1312 34544.96 101 PAITHAMPARAI 3 2241 59005.53 -----------------------------------------------------------------------------------------Union Total : 10 6497 169069.21 169069.00 0.00 169069.00 -----------------------------------------------------------------------------------------10 COIMBATORE DCMP UNION 22 COIMBATORE DAIRY 4 4136 94011.28 -----------------------------------------------------------------------------------------Union Total : 4 4136 94011.28 94011.00 0.00 94011.00 -----------------------------------------------------------------------------------------12 THANJAVUR DCMP UNION 24 THANJAVUR DAIRY 3 2058 48918.66 115 MANNARGUDI BMC 3 2028 57453.24 -----------------------------------------------------------------------------------------Union Total : 6 4086 106371.90 106372.00 0.00 106372.00 ------------------------------------------------------------------------------------------ This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 218 Annexures Privileged and Confidential TCMPF LTD :: THIRD DAIRY :: SHOLINGANALLUR :: CHENNAI - 600 119 PRIVATE TANKERS TRANSPORT BILL PREPRATION FOR THE PERIOD FROM 08.06.2014 TO 14.06.2014 -----------------------------------------------------------------------------------------UNION / CC NAME TRIPS KMS TPT VALUE Gross Add/Ded* Net Amt -----------------------------------------------------------------------------------------Grand Total : 126 68177 1571787.19 1571787.00 0.00 1571787.00 -----------------------------------------------------------------------------------------CERTIFICATE =========== 1. Certified that the Trips referred above were actually received at the dairy and acknowledged. 2. Certified that the above trips are not claimed and paid before. 3. The amount claimed in this bill is for total amount and the revocery & remittance of statuary TDS recoveries are to be made by the union concerned before making payment to transport contractors against their bills received at their end. Authorised Signatory Authorised Signatory This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 219 Annexures Privileged and Confidential *** TRANSPORT BILL : OVERALL PAID-UNPAID ABSTRACT *** TCMPF LTD :: THIRD DAIRY :: SHOLINGANALLUR :: CHENNAI - 600 119 PRIVATE TANKERS TRANSPORT BILL - CCWISE PAID & UNPAID LIST FOR THE PERIOD FROM 08.06.2014 TO 14.06.2014 -------------------------------------------------------------------------------UNION / CC NAME TOTAL PAID UNPAID -------------------------------------------------------------------------------2 ERODE DCMP UNION 1 CHITHODE DAIRY 20 8 12 -------------------------------------------------------------------------------Union Total : 20 8 12 -------------------------------------------------------------------------------3 VELLORE DCMP UNION 8 SATHUVACHARY DAIRY 3 0 3 -------------------------------------------------------------------------------Union Total : 3 0 3 -------------------------------------------------------------------------------5 SALEM DCMP UNION 5 PARAMATHY VELLORE 4 0 4 6 ATHUR 3 3 0 7 SALEM DAIRY 11 11 0 -------------------------------------------------------------------------------Union Total : 18 14 4 -------------------------------------------------------------------------------7 VILUPPURAM DCMP UNION 11 VILLUPURAM 15 14 1 12 CHINNASALEM 48 35 13 54 NAINAR PALAYAM 10 5 5 67 SRIVANGOR 15 15 0 86 VADAPATHI 9 9 0 93 MANGALORE 6 6 0 -------------------------------------------------------------------------------Union Total : 103 84 19 -------------------------------------------------------------------------------9 TRICHY DCMP UNION 21 TRICHY DAIRY 6 2 4 27 PERAMBALUR C.C 2 2 0 46 SENDURAI 2 1 1 99 KALINGAMUDAIYAN PATTI 5 2 3 101 PAITHAMPARAI 5 3 2 104 AMMAPATTI 5 0 5 110 NUTHAPPUR BMC 2 0 2 111 VILANGUDI BMC 2 0 2 129 VELAYUDHAM PALAYAM 6 0 6 131 NAMAIYUR 2 0 2 138 URAKKARAI BMC 1 0 1 -------------------------------------------------------------------------------Union Total : 38 10 28 -------------------------------------------------------------------------------TCMPF LTD :: THIRD DAIRY :: SHOLINGANALLUR :: CHENNAI - 600 119 PRIVATE TANKERS TRANSPORT BILL - CCWISE PAID & UNPAID LIST FOR THE PERIOD FROM 08.06.2014 TO 14.06.2014 -------------------------------------------------------------------------------UNION / CC NAME TOTAL PAID UNPAID -------------------------------------------------------------------------------10 COIMBATORE DCMP UNION 22 COIMBATORE DAIRY 12 4 8 -------------------------------------------------------------------------------Union Total : 12 4 8 -------------------------------------------------------------------------------11 THIRUNELVELI DCMP UNION 23 TIRUNELVELI DAIRY 2 0 2 -------------------------------------------------------------------------------Union Total : 2 0 2 -------------------------------------------------------------------------------12 THANJAVUR DCMP UNION 24 THANJAVUR DAIRY 14 3 11 115 MANNARGUDI BMC 10 3 7 -------------------------------------------------------------------------------Union Total : 24 6 18 -------------------------------------------------------------------------------- This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 220 Annexures Privileged and Confidential UNION / CC NAME TOTAL PAID UNPAID -------------------------------------------------------------------------------13 SIVAGANGAI DCMP UNION 25 KARAIKUDI DAIRY 1 0 1 109 SIVAGANGAI DAIRY 2 0 2 -------------------------------------------------------------------------------Union Total : 3 0 3 -------------------------------------------------------------------------------16 VIRUDUNAGR DCMP UNION 31 S.V.PUTHUR DAIRY 7 0 7 -------------------------------------------------------------------------------Union Total : 7 0 7 -------------------------------------------------------------------------------Grand Total : 230 126 104 -------------------------------------------------------------------------------- This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PwC 221 Annexures Privileged and Confidential This document has been prepared solely for AAVIN, being the express addressee to this document. PwC does not accept or assume any liability, responsibility or duty of care for any use of or reliance on this document by anyone, other than (i) AAVIN, to the extent agreed in the relevant contract for the matter to which this document relates (if any), or (ii) as expressly agreed by PwC at its sole discretion in writing in advance. This publication (and any extract from it) may not be copied, paraphrased, reproduced, or distributed in any manner or form, whether by photocopying, electronically, by internet, within another document or otherwise, without the prior written permission of PwC. Further, any quotation, citation, or attribution of this publication, or any extract from it, is strictly prohibited without PwC’s prior written permission. This report is solely for the use and benefit of Aavin and should not be relied upon by any other part. © 2014 PricewaterhouseCoopers Private Limited. All rights reserved. In this document, “PwC” refers to As-is Study Report - Integrated Dairy Management System (IDMS Project) For Aavin PricewaterhouseCoopers Private Limited (a limited liability company in India), which is a member firm PwC 222 of PricewaterhouseCoopers International Limited, each member firm of which is a separate legal entity.