value trainings

The value partner
value
trainings
2016
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The schedule for 2016 at the advacon
Training Center
Professional office assistance
2-day class
We offer the open-enrolment classes listed below at
This class will give you practical hints for the perfect
our premises in Asslar. Are you interested?
control of the day-to-day business as a secretary /
We look forward to receiving your registration!
assistant.
We will also gladly arrange a custom training for your
You gain more competence, security and aplomb.
company which can also take place at your location if
Part 1:
desired.
Time and self-management
For registration, pricing or any question please contact
> Principles and methods in time management
Monika Kreiling: via email to [email protected] or
> Setting the right priorities
by phone at +49 6441 20999-21.
> Secret of success: biorhythm
> Recognizing and avoiding time-killers
> “Saying no” in a graceful way
Classes/Workshops
Dates
Duration
Cost
Professional office
assistance
25+26-Feb-2016
1+2-Sep-2016
2 days
On
(9:00 AM to 5:00 PM) request
Business etiquette
1-Apr-2016
23-Sep-2016
1 day
On
(9:00 AM to 4:30 PM) request
Biorhythm – The secret
of success
12-Apr-2016
30-Sep-2016
1 day
On
(10:00 AM to 3:00 PM) request
4+5-Feb-2016
20+21-Oct-2016
2 days
On
(9:00 AM to 5:00 PM) request
Stylistically appropriate
and modern phrasing
18-Mar-2016
7-Oct-2016
1 day
On
(9:00 AM to 4:30 PM) request
The memory – a
fascinating marvel
13-Mai-2016
28-Oct-2016
1 day
On
(10:00 AM to 3:00 PM) request
13+14-Jun-2016
3+4-Nov-2016
2 days
On
(9:00 AM to 5:00 PM) request
Communication
Time and selfmanagement
Part 2:
Stylistically appropriate and modern phrasing
> Tips and examples for modern correspondence
> Numbers, calendar data, characters
Part 3:
Fascination memory
> Various memory techniques
> Associating names and faces
> Tree list according to Gregor Staub
> Baumliste nach Gregor Staub
You will find more information on the content of our
classes and the background of the seminar trainer on
the following pages
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Business etiquette
Biorhythm – the secret of success
1-day class
1-day workshop
Good manners are always an issue when it comes to
The time works for you! Discover and use your internal
cooperation in professional life – but also in the private
clock!
sphere. Unfortunately, however, there are also many
opportunities to put one’s foot in one’s mouth ...
Do you want to move with confidence in any social
> Get to know your personal power curve and align
sphere and manage even awkward situations with
your activities accordingly
calmness? You will receive many useful tips in this
> Owl or lark: Which chronotype are you?
seminar.
> What impact does your body clock have on your
daily work at the office?
> Letting go and taking a deep breath: First-aid tips
> Etiquette history – Who was Baron Knigge?
which can easily be implemented in your daily office
> Introducing and greeting – The first impression;
routine
Who salutes whom? Who rises when? etc.
> Small talk – How to initiate a conversation
charmingly; taboo subjects, etc.
> Business dress code – Accessories, business
dress codes
> Invitation as a host or guest – Extending or
accepting an invitation, punctuality, table manners
> Business meals – Restaurant selection, seating
arrangements
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Communication
Stylistically appropriate
and modern phrasing
2-day class
1-day class
Why do we often misunderstand each other so
Short and to the point – but expressing it in a friendly
much, even though we speak the same language?
way nonetheless? That is possible! Say finally „good-
An important factor for success is the ability to
bye” to antiquated phrases!
communicate effectively and convincingly. It is not
only important to achieve one’s own goals more
easily by means of communication, but also to under-
> The “special” letter
stand the concerns and views of one’s counterpart.
> Hints and examples for modern correspondence
In this seminar you will learn different communication
(letters and emails)
techniques and get to know their effective use.
> Numbers, calendar data, characters
> The correct address for titulars, bearers of
academic degrees and titles of nobility
> Basic characteristics of communication
> Information block, signature block, enclosure and
> The iceberg model
distribution list notes
> The 4 sides of a message
> Letters of congratulations and condolences
> Preparing conversations purposefully
> A little bit of spelling, a little bit of grammar...
> Expressing criticism constructively
> Active listening
> Transactional analysis
> DISG model
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The memory –
a fascinating marvel
Time and self-management
1-day class
2-day class
Did you know that there is no bad, but merely an
What to do when time is running out, the tasks grow
untrained memory? This class teaches techniques on
more and more and the internal pressure rises?
how you can train your memory and retrieve „stored“
We cannot manage the time – the day has 24 hours
information more easily in the future. You will learn
for all of us. The art is to optimally “manage“ ourselves
how to remember names, speeches, telephone or
and our tasks!
PIN numbers etc. very simply.
With practical hints, you will get to know methods and
techniques that will help you cope with your day-to-day
routine and also achieve long-term plans.
> Learning how to learn and memorize
> Left and right brain
> What is remembered and how?
> Target planning / goal formulation
> Various memory techniques
> Principles and methods in time management
> Associating names and faces
> Setting the right priorities
> Tree list according to Gregor Staub
> Secret of success: biorhythm
> Recognizing and avoiding time-killers
> “Saying no” in a graceful way
> Effective use of work techniques
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Trainer
Monika Kreiling
For more than 20 years, I have been working in the
executive assistant area. The experience gathered
there as well as my comprehensive professional
training and continuing education background in
office management and training form the basis for
my varied and above all practice-oriented workshops
and classes.
I’ve successfully worked as a trainer for many years
with German companies from different industries,
banks and trade associations. Since 2013, I am also
a lecturer at the THM/StudiumPlus (University of
Applied Sciences) in Wetzlar
“It is important for me that my classes are
hands-on and rich in variety – but above all
strongly results-oriented.
I therefore place great emphasis on creative
presentations, many practical examples and
an atmosphere of trust.“
Your direct contact to Monika Kreiling:
Fon +49 6441 20999-21
Fax +49 6441 20999-29
E-Mail [email protected]
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The value partner
advacon GmbH & Co. KG
Berliner Straße 22 a
35614 Asslar
Germany
Fon +49 6441 20999-0
Fax +49 6441 20999-29
E-Mail [email protected]
Web www.advacon.eu
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