caring for the familiesof Greater Waterville

Transcription

c
ex
ellent car
e
a
he
lt h y l i v i n
g
c
caring for the
o
m
ni
mu
ty buil
di
n
g
families of Greater Waterville
a n n u a l
r e p o r t
2 0 1 2
letter to our
community
T
his is an exciting time for Inland Hospital and
EMHS (Eastern Maine Healthcare Systems).
We are poised to continue to demonstrate our
ongoing commitment to the healthcare of all in the
greater Waterville area. Here are just a few examples
of how you, our patients and community partners,
always come first at Inland:
• Inland was selected as a Top Rural Hospital in
America by the Leapfrog Group for excellence in
patient safety, quality and resource utilization.
• We are participating with EMHS in a national
accountable care organization pilot to demonstrate
the value of more coordinated care for our
Medicare patients. Our primary care offices and
care coordination teams are helping patients with
chronic diseases like diabetes and congestive heart
failure to live healthier, more productive lives.
• Through the comprehensive use of electronic
medical records we are making care safer, more
efficient, and more coordinated.
• Our renovation project currently underway will
provide expanded access to private rooms and
create a state-of-the-art care environment that
allows nurses to spend more time at the bedside.
A n d mor e…
Inland is more than your community hospital.
•W
e are also 18 primary and specialty care physician
practices in Waterville, Oakland, Fairfield, North
Anson, Madison, and Unity.
•W
e are comprehensive women’s healthcare services
and a premier Birthing Center.
•W
e are community cardiology and cardiac/
pulmonary rehabilitation.
•W
e are Lakewood, a continuing care center.
•A
nd we are seamlessly connected to the advanced
care services and specialists of EMMC (Eastern
Maine Medical Center).
Caring for and serving our community is our mission;
putting you first in all we do is our promise. Thank you
for your trust in us!
• We launched the Let’s Go!
Family Fun Series to encourage
active, healthy families, and we
provided financial and volunteer
support of local quality-oflife initiatives with dozens of
community partners.
Catherine Kimball, DO
Chief of
Medical Staff
2
John Fortier
Chair of Board
of Trustees
John Dalton
President
and CEO
www.inlandhospital.org
Inland Hospital Board of Trustees
John Fortier, Chair
Belgrade
• Michael Phillips, Esq., Vice Chair, Waterville
• Donald Plourde, Secretary, Winslow
• C. Patrick Michaud, CPA, Treasurer, Oakland
• Catherine Kimball, DO, Chief of Medical Staff, Waterville
• Clarence (Chuck) Bickford, Winslow
• Kathy Corey, Winslow
• John D. Dalton, President/CEO, Winslow
• Tom Davis, Winslow
• Linda Fay, MD, Waterville
• Charles Gaunce, Honorary Trustee, Waterville
• Brian Gillis, DO, Oakland
• David Glenn-Lewin, Ph.D., China Village
• Suzanne Uhl-Melanson, CFP®, Winslow
• Rosemary Winslow, Waterville
Inland won “Best Entrée”
at the Taste of Greater Waterville
in August 2012 for our authentic Lebanese
cuisine. Inland teamed up with expert local
Lebanese cooks to create the award winning
dish of Loubia with Rice, Baked Kibbe
Saneeyeh and Stuffed Grape Leaves.
Lakewood Board of Directors
Michael Phillips, Esq., Chair
Waterville
• Chris Gaunce, Vice Chair, Waterville
• Perley Beane, Secretary, Waterville
• Gary Smith, Treasurer, Sidney
• John D. Dalton, President/CEO, Winslow
• Linda Fay, MD, Waterville
• Roland Knausenberger, MD, Litchfield
• William Lord, LCSW, China Village
• John Nale, Esq., Winslow
• Crystal A. Olsen, Albion
•D
aniel Pierce, DO, Ex Officio,
Medical Director, Oakland
• David Preston, MD, China
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community
benefits
H ealth y Co mm u n it y, H ealth y Yo u!
A
t Inland Hospital, we consider it a priority and a privilege to contribute in many different ways
to the health and well-being of the communities we serve. We look for opportunities to
collaborate on community-building efforts to include health, economic, educational, and cultural
endeavors. Here is a glance at some of our community efforts and successful partnerships
during the last year.
Inland Fights Childhood Obesity
Inland and EMHS support a nationally recognized program
LET’s GO! promotes these
daily healthy habits:
founded in Maine called “Let’s Go!” as a proven solution
to help combat the childhood obesity epidemic. In 2012,
Inland Hospital strengthened its commitment to help
children and their families lead a healthy lifestyle:
• Six of Inland’s hospital-owned family practices
implemented the Let’s Go! program, using tools and resources to help
families eat healthy and be physically active.
• Our Community Benefit program supported numerous schools
and local organizations that promoted the program’s 5-2-1-0 healthy
lifestyle messages, and made policy and environmental changes that
have a lasting impact.
• Nearly 500 people attended our first annual
Family
FU N
Series
Let’s Go! Family Fun Day in September.
The event kicked off a year-long Let’s Go!
PASSPORT
Family Fun Series of activities that
encourage healthy eating and enjoying
active fun together. Inland partnered with
Waterville Parks & Recreation, the Alfond
Youth Center, and many others to bring
the Family Fun Series to our community. Let’s Go!
Passports and calendar of events are available at inlandhospital.org.
Your guide to yearround
healthy, active fun!
4
Inland partnered
with other organizations to
bring Cooking Matters classes
to people of all ages, helping
Women’s Health
a priority
them learn how to select
and prepare healthy
meals on a budget.
Women’s health services continue to
grow at Inland and our commitment
to preventive health has never
been stronger! Our 15th annual
World of Women’s Wellness health
fair at Thomas College in April 2012
welcomed 600 women to better
understand their health status and
if necessary, seek further treatment.
The popular event provided more than 2,400
free health screenings and risk assessments.
Students from Atwood Primary School in Oakland learn
how Cooking Matters when it comes to good health!
I
riorit y to cont ribute to t he he
a
t is a p
lth an
d we l l
- be ing o f t he commun
ities
er
we s
ve .
5
community
benefits
H ealth y Co mm u n it y, H ealth y Yo u!
The Inland Woods Trail is an increasingly
popular destination for people of all ages
to be active outdoors.
And to further encourage local residents
to engage in “active transportation”,
Inland and other community partners
launched Waterville Walks to mark
several walking routes from downtown
to popular destinations around town.
Inland provides ongoing support for
organizations like the Waterville Opera
House that enhance quality of life and
make Greater Waterville a desirable
community in which to live, work, and play.
Photo courtesy of Waterville Opera House.
6
In 2012, Inland’s Community Benefit Program
donated nearly $70,000 to these community
partners and schools for health initiatives,
economic, educational and cultural efforts:
Inland is a proud sponsor of KVCAP’s low-cost,
convenient transportation in Central Maine: The KV
Van Medical and Social Service Transportation
Program which provided service to 6,696 people over
the last year for 380,485 trips to the doctor and other
vital appointments. The Kennebec Explorer Public
Transit Program added a bus stop at Inland Hospital
in 2012. Kennebec Explorer provided 64,329 rides
in Kennebec and Somerset Counties, a 45% increase
over the previous year.
Inland supports the essential work of organizations
serving vulnerable populations like the Mid-Maine
Homeless Shelter and the Summer Sandwich program.
Inland contributed to the new homeless
shelter construction, completed last fall.
Alfond Youth Center
American Red Cross of Maine
Central Maine New England Mountain Bike Association
Central Maine Growth Council
Central Maine Ski Club
Community Dental Center
Family Violence Project
Hardy Girls Healthy Women
Healthy Northern Kennebec
High Hopes Clubhouse (program of KBH)
Hospice Volunteers of Waterville Area
Kennebec Behavioral Health (KBH)
Kennebec Valley Community College
Kiwanis Club of Greater Waterville
Kennebec Messalonskee Trails
KVCAP
Maine Children’s Home for Little Wanderers
Maine Mathematics and Science Alliance
Maine Osteopathic Association
Mid-Maine Homeless Shelter
REM
Sexual Assault Crisis & Support Center
Spectrum Generations
Thomas College
United Way of Mid-Maine
Unity Barn Raisers
Waterville Main Street
Waterville Opera House
Waterville Rotary Club
Schools
Albert S. Hall School-Waterville
Atwood Primary School-Oakland
Benton Elementary
Carrabec Community School-North Anson
Clinton Elementary
Future MSAD3-Unity
Messalonskee Middle School-Oakland
RSU#18 Wellness Committee-Oakland
RSU#3-Brooks, Unity, Freedom
Winslow Elementary Before & After School Program
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your support makes a difference
Focusing on Your Future
I
t is an exciting time as we prepare for the future of healthcare
at Inland and in Waterville! We are renovating our medical-
surgical unit to create a state-of-the-art healing environment
that promotes even better patient care. The $5.4 million dollar
renovation will involve consolidating the medical-surgical
and intensive care units, and renovating the unit’s original
semi-private rooms to private inpatient rooms that ensure the
safest healing environment and offer more space for
family and friends to be involved. This is one of the many ways
we are focusing on your future.
Many thanks to Unity Foundation and UniTel, Inc. for
sponsoring this year’s “friend raiser” for Inland’s Fall Pops
Concert which supported Inland’s Focusing on Your Future
campaign to renovate inpatient services.
Y
our donation to the Focusing on Your Future campaign
will ensure that your community hospital can continue
to provide the best care for all patients in Waterville and the
surrounding towns. Please remember that gifts of appreciated
stock and securities are options that may help your tax strategies. To contribute or get involved in our effort, please contact
Donna-Jo Mitchell, MBA, Director of Philanthropy, Inland
Hospital Foundation, 861-3377 or [email protected].
Look for Inland and Lakewood’s donor listings for 2012 in our
Report on Philanthropy to be published in early 2013.
Members of the community and Inland Hospital family
showed their support for Lakewood residents as they bid on
auction items while having fun and raising nearly $22,000
at the annual May Day Auction. Funds were used for
Lakewood residents to enjoy a coastal vacation with 24 hour
care (right photo). 25 new recliners for residents were also
purchased from the auction proceeds.
u
Join
8
s for the 2013 M
ay D
ay Au c t i o n o
a
nM
y2
!
Medical-Surgical Renovation Groundbreaking
Community supporters and staff cheered
as John Dalton, Inland’s President and
CEO, stated at the renovation ground
breaking in September 2012, “Inland
is committed to Waterville and we are
proud to strengthen this hospital’s
role as a place where patients and
families always come first.” The
renovation is expected to be
complete by late summer 2013.
The community’s generous support of the Fall Pops Concert
exceeded $63,000-proceeds will benefit Inland’s renovation
project underway now. Photo below: Charlie Gaunce,
Waterville businessman and Inland supporter, was
honored as campaign chair at the concert.
Nina Mitchell, 3, presents flowers to Soprano Suzanne
Nance and the Portland Symphony Orchestra.
S
h e d a t e f o r t h e 2 0 1 3 Fa
ave t
l
l Po p
s Co n ce r t o n O c
t
r2
obe
6!
9
recognized
2012
highlights
Recognized as a Top Rural Hospital by the Leapfrog Group.
The award reflects Inland’s excellence in patient safety and
quality as measured by achieving standards of care, such as
preventing medication errors through the use of computerized
systems, and achieving a high “value” score which is a combination
of quality and resource use.
implemented
Implemented a Barcode Medication Verification System as a
new powerful tool toward ensuring patient safety. Nurses scan
patients’ barcoded wrist bands to ensure they have the right patient,
scan the medication to verify both name and dose correspond with
the patient’s orders and when all is confirmed by the computer, the
nurse will administer the medication.
safe care
Since 2008 we have achieved
a 65% reduction in total errors
in the care we provide on our journey
toward zero preventable errors.
accredited
Accredited by the Healthcare Facilities
Accreditation Program, an independent,
accreditation organization recognized
by CMS.
pioneered
EMHS became one of only 32 organizations across
the US to be named a Pioneer Accountable Care Organization
(ACO) through the Centers for Medicare and Medicaid Services.
Inland Hospital is one of four participating EMHS hospitals and
will work to ensure that our patients receive the right care, at the
right time, and in the right place.
10
According to Michelle Hood, FACHE, EMHS president and CEO,
“Accountable care comes down to taking on the responsibility of
better coordination of care, building cooperation, and working
in such a way that people can live as healthy a life as possible.”
about their low use of anti-psychotic
medications—which is amongst the lowest
for continuing care centers in the nation.
Reducing anti-psychotic medications
in nursing homes is an initiative of the
Centers for Medicare and Medicaid
Services (CMS).
leadership
Lakewood Continuing Care
Center leaders were asked to speak
at the American Health Care
Association’s annual meeting
honored
EMHS was named
to the IMS annual list of the
Top 100 Integrated Health Networks
in the nation. This recognition highlights our
work in ensuring access to quality care.
patient
satisfaction
Received “Exceeding Patient Expectations”
award for sixth year in a row from Avatar, a national
patient survey company.
Modernizing
Broke ground on a $5.4 million dollar
modernization to consolidate the medicalsurgical and ICU units and to renovate double
rooms to private rooms, enhancing the healing
environment for patients, and creating more
efficiencies for healthcare staff.
Architect’s rendering
of new private room
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2012
highlights
Melody
Gillis, RN
awarded
In 2012, we awarded Clinical Excellence Awards to Inland employees to
acknowledge their passion, competency and professionalism. Congratulations to:
Melody Gillis, RN, a registered nurse on our Medical-Surgical Unit. Melody
has been a nurse for 30 years with the last 21 years working on the Medical/
Surgical unit.
Susan Constable, MT, a medical technologist in our Lab. Susan has been
Susan
Constable, MT
a MT for 35 years and has been with Inland for 11 years.
launched
Launched electronic patient portals for primary
care patients to give them secure, convenient access
to their medical records and offer them ways to reach
the office for non-urgent medical needs such as scheduling
or canceling appointments and requesting medication refills.
Patients will also be able to send messages directly to their
provider and see test results electronically.
the country to receive the Bridges to Excellence® Cardiology Practice Recognition for meeting
rigorous performance thresholds established by the American College of Cardiology.
12
expertise
Heart First Cardiology Associates was named the first practice in Maine and one of only 15 in
2012
new Mainers welcomed into the world at the Birthing Center at Inland
184,694
visits for provider services,
emergency care, diagnostic tests, surgery, and rehab services
41,410
days of inpatient care provided by Lakewood and Inland to newborns and
moms; critically and acutely ill; skilled nursing and dementia patients, and long-term care residents
Almost
$3 million in free care
$35.8 million payroll of Inland and Lakewood staff
$8 .2 million paid in employee benefits and payroll taxes
numbers that count
370
13
healthcare
14
providers
Robert Cianfarano, PA-C
Internal Medicine
Inland Medical Associates
Waterville (207) 861-7180
Leslie Doolittle, MD
Pediatrics
Waterville Pediatrics
Dr. Henry Glover of Inland
Family Care in Oakland
with patient Jackie Preo.
Michaela Clark-Kelley, DO
Family Practice
Three Rivers Family Practice
James Douglas, DO
Family Practice
Inland Family Care
Elizabeth Bailey-Scott, MSPA-C
Family Practice
New Horizons Health Care
Madison (207) 474-2994
Vaughn Collett, MD
Orthopedics
Inland Orthopedics
Richard Dubocq, MD
Family Practice
Albion (207) 437-5500
Kamlesh Bajpai, DO
Family Care
Inland Family Care
Fairfield (207) 453-9211
James Conley, PA-C
Emergency Medicine
Inland Hospital
Gavin Ducker, MD
Family Practice
Inland Family Care
Unity (207) 948-2100
John Bonney, MD
Family Practice
Inland Family Care
Peter Croft, MD
Emergency Medicine
Inland Hospital
Michael Durr, MD
General Surgery
Waterville Surgical Associates
William Bradfield, MD
OB/GYN
Inland Women’s Health Care
Thomas W. Cubberley, MD
Radiology
Spectrum Medical Group
(207) 861-3070
Tara Dwelley, NP-C
Family Practice
Inland Family Care
Eric Caccamo, DO
Family Practice
Twin Pines Family Medicine
Oakland (207) 861-9355
Charles Danielson, MD
Pediatrics
David Edsall, MD
Anesthesiology
Inland Hospital
Eugene Charlebois, DO
Family Practice
Jessica Dell’Aquila, PA-C
Inpatient Medicine
Hospitalist Program
Inland Hospital
Kimberly Fantasia, NP
Wound Care Specialist
Inland Clinic
Gary Chaloult, CFNP, CDE
Diabetes Wellness
Diabetes & Nutrition Wellness
at Inland
Joseph Dessent, DO
Family Practice
Inland Family Care
Teresa Farrington, DO
Pulmonary Medicine
Oakland (207) 873-7777
Provider Finder Service (800) 914-1409
Linda Fay, MD
OB/GYN
Beth Held, PA-C
Family Practice
N. Anson (207) 635-2330
Sandra Lawrence, RNC, NP
OB/GYN
Shelley Falik, MD
Cardiology
Heart First Cardiology Associates
Steven J. Hintz, MD
Radiology
(207) 861-3070
Robin LeBlond, MD
Pediatrics
Jeffrey Gagnon, PA-C
General Surgery
Thomas Huesers, MD
Anesthesiology
Inland Hospital
Joseph Lopes, MD
Urology
Kennebec County Urology
Oakland (207) 465-2700
John Garofalo, MD
Family Practice
N. Anson (207) 635-2330
Jerald Hurdle, DO
Proctology
Kennebec Medical Consultants
Marci Lowe, ARNP
Rheumatology
Inland Rheumatology
Simon Gibbs, MD
General Surgery
John Irwin, DO
Internal Medicine
Waterville
(207) 877-3470
Susan Lufkin-Curtis, FNP-C, CNM
OB/GYN
Brian Gillis, DO
Proctology
Oakland (207) 465-3003
Julia Karlsson, MD
Emergency Medicine
Inland Hospital
Thomas Moskalewicz, MD
Emergency Medicine
Inland Hospital
Henry Glover, DO
Family Practice
Inland Family Care
Oakland (207) 465-7342
Linda Keniston, MD
Family Practice
Inland Family Care
Samuel McCarthyO’Flaherty, MD
Emergency Medicine
Inland Hospital
Marc Golden, DO
Orthopedics
Waterville Orthopedics
Oakland (207) 873-8100
Catherine Kimball, DO
Family Practice
Kerri McGlew, PA-C
Family Practice
Inland Family Care
Deborah Guilmette, FNP
Family Practice
Inland Family Care
Oakland (207) 465-7342
Roland Knausenberger, MD
Internal Medicine/Geriatrics
Hugh D. McGowan ll, MD
OB/GYN
Gabrielle Harpell, MD
Pediatrics
Charles Kriegel, DO
Family Practice
Inland Family Care
Unity (207) 948-2100
Jennifer Mora, FNP
Family Practice
Inland Family Care
Unity (207) 948-2100
15
healthcare
providers
Michelle L. Morgan, MD
Emergency Medicine
Inland Hospital
Uzma Naaz, MD
Internal Medicine
John C. O’Connell, MD
Neurology
Inland Neurology
Eric Omsberg, MD
Neurosurgery
Michael Palumbo, DO
Emergency Medicine
Inland Hospital
Loraine Paradis, DO
Family Practice
Madison (207) 474-2994
Jennifer Penney, FNP
Family Practice
Inland Family Care
George Petropoulos, MD
Cardiology
Dan Pierce, DO
Medical Director
Lakewood
16
Ansi Pillai, MD
Internal Medicine
Susan M. Stevens, DO
Family Practice/Osteopathic
Manipulative Medicine
Susan Piotti, PA-C
Family Practice
Inland Family Care
Unity (207) 948-2100
Jeffrey Stone, DO
Pediatrics
Helen Price-Wharff, FNP
OB/GYN
Sally Stothoff, FNP
OB/GYN
Richard Samson, DPM
Podiatry
Waterville Foot &
Ankle Center
Oakland (207) 872-6010
Christine Talouse, PA-C
Inpatient Medicine, Hospitalist
Program, Inland Hospital
Donald Schassberger, MD
Maine Plastic Surgery Associates
Melissa Taylor, DO
Pediatrics
Chung Shum, MD
Pathology
Dahl-Chase Pathology
Associates
(207) 941-8200
Craig Thompson, MD
General Surgery
Annamaria D. Skacelova, MD
Radiology
(207) 861-3070
George Welch, MD
Cardiology
Todd Stapley, DO
Inpatient Medicine/Hospitalist
Program
Inland Hospital
Waterville, (207) 861-3014
Joyce Stein, DO
OB/GYN
Provider Finder Service (800) 914-1409
Allied Health
Ashley B. Audet, CRNA
Marcia C. Bean, PMHNP
Scott P. Belanger, PMHNP
Christopher D. Blanchette, PA-C
Steven V. Breznyak, CRNA
Emil Bukher, PMHNP
Jennifer E. Deane, PA-C
Susan M. DeCarlo-Piccirillo, CRNA
Shannon C. Doughty, FNP
Diana Drown, PA-C
Brian J. Fortie, PA-C
Mona E. Gagne, CRNA
Timothy F. Gale, CRNA
Elizabeth P. Herdrich, ANP
David Hessert, CRNA
Kristie J. Hoch, CRNA
Ardelle P. Hollrock, FNP
James A. Husson, CRNA
Kathy M. Maxwell, CRNA
Jennifer L. McKeon, ANP
Charles K. McNeer, PA-C
Ian F. Miller, CRNA
Anne Phillips, CRNA
Patricia Richards, FNP
Jenny D. Rullo, CRNA
Paul A. Schneider, CRNA
Karen C. Sennett, RNFA
Sandra G. Serpell, CRNA
Elizabeth A. Smith, PMHNP
Wayne M. Steller, PMHNP
David P. Stucki, OPA
Gale C. Tinker, PA-C
Kimberly Vaughn, CRNA
Courtesy
Deep S. Acharya, MD
Alexandre G. Andrianov, MD
Peter G. Arabakjis, MD
Gina Bagneris, MD
Raghav Bansal, MD
Justin B. Bennett, MD
Mark E. Bolduc, MD
Karen J. Bossie, DO
Branimir Brozman, MD
Robert A. Cambria, MD
Michelle M. Crispo, MD
William D. Dixon, MD
Thomas J. Fiola, DDS
William A. George, MD
Stephen A. Goldberg, MD
Brian L. Gretta, MD
Donna Hephinger, MD
Ravi M. Kamra, MD
Sally E. Kirkpatrick, MD
Peter C. Kohler, MD
Mark M. Lau, MD
John L. Margolis, MD
Ronnie C. Marrache, MD
Peter G. Marshall, MD
Bryan S. Mitchell, MD
Sears C. Mull, MD
Elena L. Nawfel, MD
Mary C. Newman, MD
Adenike A. Opaleke, MD
James R. Putnam, MD
Jose A. Ramirez, MD
Henry F. Rosenthal, MD
Stephen P. Sanders, MD
Karl E. Sanzenbacher, MD
Benjamin M. Schaefer, MD
Robert W. Schneider, MD
James W. Sears, MD
Patricia A. Shands, MD
Andrew J. Sherwood, MD
Michael T. Silver, MD
Clarence A. Temple, MD
Scott A. Thomas, DO
Derrick S. Tooth, MD
Donald Vargas, MD
Rosalind R. Waldron, MD
Alan H. Wiseman, MD
Steve R. Witkin, MD
Consulting
Luther B. Adair, II, MD
David T. Ahola, MD
Mohammad Al-Ali, MD
Sibel A. Algon, MD
Vijay A. Amarendran, MD
Harold Amsel, MD
Robert T. Anderson, MD
Benjamin R. Bamford, MD
Andrew V. Barger, MD
Subhadeep Barman, MD
Alexei V. Bogolioubov, MD
Elizabeth U. Bollenbacher, DO
Orin W. Buetens, MD
David J. Burke, MD
John A. Burkins, MD
Hugh J. Caggiano, MD
Robert Chavko, MD
Benjamin Y. Chen, MD
Corey A. Couto, MD
Scott D. Dufresne, MD
George J. Eyerer, MD
Amy T. Fenwick, MD
Mounir Fertikh, MD
Larry D. Flanagan, MD
Terrance K. Fournier, MD
Jeffrey J. Freeman, MD
Alan C. Garber, MD
Angela C. Gilladoga, MD
Frederick C. Goggans, MD
Sally Stothoff, FNP, of Inland Women’s Health Care with a patient.
Mark A. Grant, MD
Rafael J. Grossmann, MD
Mirna Hajjar, MD
Robert W. Hand, MD
Amy R. Harrow, MD
Rachel S. Harrow, MD
Glenn A. Healey, MD
Andrew A. Hertler, MD
Jeffrey C. Ho, MD
Ambreen Ijaz, MD
David B. Janizek, MD
Ali K. Jawed, MD
Grenville H. Jones, MD
John S. Kaiser, MD
Arthur G. Kane, MD
Sehar A. Khokher, MD
Kevin M. Kitagawa, MD
Kandan Kulandaivel, MD
Eric W. Kuntz, MD
John C. Lacunza, MD
Robin E. Locke, MD
Theodore P. Logan, MD
Maria T. Manning, MD
Deviyani D. Mehta, MD
Mayur K. Movalia, MD
Amy J. Movius, MD
Frank M. Mroz, MD
Monir M. Musavi, MD
Anthony T. Ng, MD
Edward P. Nicholas, MD
Sigrid Noack, MD
Daniel K. O”Brien, MD
Chideha Ohuoha, MD
Guillermo Olivos, MD
Michael S. Pancoe, MD
George B. Payne, MD
Joanmarie D. Pellegrini, MD
Philip T. Peverada, MD
Stephen J. Pfister, MD
Mark Piccirillo, MD
Michael G. Pinette, MD
Markos Poulopoulos, MD
Thomas Rajan, MD
David E. Renedo, MD
Richard R. Riemersma, MD
Ashley L. Robertson, MD
Anthony F. Salvo, MD
Amit N. Sanghvi, MD
Ganesha S. Santhyadka, MD
W. Allen Schaffer, MD
Ivan Schwendt, MD
Richard M. Seger, MD
Vivek K. Sharma, MD
Joshua L. Sherwin, MD
Eugene Y. Shih, MD
Clifford M. Singer, MD
Marek Skacel, MD
Sasha Sotirovic, MD
Richard S. Stockwell, DO
Ruth E. Talley, MD
Abby R. Thrower, MD
Benjamin A. Tourkow, MD
Carol E. Trask, MD
Michael S. Valade, MD
David S. Warner, MD
Jonathan P. Wood, MD
Douglas W. Woolard, MD
George J. Wright, III, MD
Jay J. Ye, MD
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volunteers!
V o lu n t e e r o f t h e Ye a r :
Sandra Stevens
Thanks to our many community volunteers who
help Inland and Lakewood deliver the best care and
service to our patients, residents and families! In
2012, Inland and Lakewood volunteers donated
15,700 hours and we are grateful!
Inland Hospital
Elaine Atwood & pet,
Freedom
Linda Audet
Rona Backstrom
Karen Bakal
Samson Bakal
Margo Beach
Celeste Bouchard
Brenda Bourque
Ammie Breton
Melissa Burdette
Peter Caldwell
Judith Couture
Jeffrey Cunnington
Richard Delaware
Amanda Derosiers
Joanne Ellis
Faye Ferland
Theresa Fortin
Robert Frank & pet, Chloe
Maura Gammons
Debbie Gilbert
Rosemarie Gilbert
Deborah Giroux
Michelle Giroux
Ellen Grosseibl
Peggy Ham
Faith Haskell
Barbara Healy
Joseph Heavey
Patricia Heavey
Rayola Higgins
Vernal Holt
Mary Huff
Gail Hughes
Roland Hughes
Verna Hughes
Michael Johnson
Edgar Jones
Shirley Kershner
Donald Lacount
Geraldine Leighton
Janet LeClair
Marie LeClair
Mary Lockhart
David Ludden
Jean Ludden
James Mathieu
18
Jack Moorehead
Tanya McDonald
Ingrid Nadeau
Jane Peatfield
Brenda O’Connell
Phyllis Patterson
Jane Peatfield
Rita Plourde
Rebecca Potter
Joanette Ramos
Erin Salazar
Roger Smith
Sandra Stevens
Sandra Suttie
Valerie Theriault
Marilyn Tozier
Sarah Vaughan
Leona Villa
Barry Walden
Pamela Willette
Elaine Wilson
Helen Wrigley
Junior Volunteers
Cole Bitgood
Tom Cassidy
Jessica Carver
Matheson Dempski
Julie Rose DesrosiersStevens
Makenzie Kohler
Alexis LaChance
Alisha Lee
Kyle Marrache
Aaron Michaud
Mikaela J. Nichols
Levi Smith
Marisa Tandy
College Students
Amme Bolton
Alexandra Brown
Ines Castro
Karen Chen
Lauren Colwell
Angelica D’Aiello
Lindsay Dale
YiYi Dong
“Being a volunteer at Inland has
added a new dimension and
balance to my life,” says Sandra.
“The benefits are endless —
interacting and helping patients
and staff, making new friends,
and being part of the events that
help our community become
healthier — it’s just an honor
to be involved.”
S
andra has been a cheerful, helpful volunteer in Inland’s front
lobby and gift shop for two years. Her smile is infectious and
her warm, positive attitude is comforting.
Sandra started volunteering long before she retired in 2003 as
New England District Manager for the Corning Revere Factory
Stores. She helps out at her church, has volunteered at the local
Hospice and at the Waterville Opera House. After her parents
were patients at Lakewood Continuing Care Center, she joined
Lakewood’s board of directors to share her perspective as a
family member. While she has retired from the board, she still
assists with Lakewood’s May Day Auction.
Sandra hopes she is an example for others to “pay it forward”
with all the blessings in their lives.
Gabriel Lerner
Jennifer Liao
Brittney Massey-Labbe
Laura Morin
Madelyn Renzetti
Jennifer Scharff
Ai Phuong Tong
My Phuong Tong
Waylin Yu
Catholic Priests
Fr. Joseph E. Daniels
Fr. Jack Dickinson
Fr. Innocent Okozi
Protestant Clergy
Walter Smith
Jack Swicker
Eucharistic Ministry
Ammie Breton
Yvette (Jackie) Bourassa
Constance Francoeur
Jeanne Jacques
Angela Shorty
Angelican Priests
Fr. Miles T. Brookes
Fr. Lewis E. Glidden
Orthodox
Fr. Chad Williams
Lakewood Volunteers
Francis Allen
Jackie Bourassa
Blanche Boudreau
Janice Bourne
Kimberly Bowden
Glenna Bragg
William David Cairnie
Bunny Caldwell
Jackie Chadbourne
Dorothy Chapman
To volunteer with us, call 861-3325.
John Cummings
Crystal Decker
Elise Roy Hobbs
Lore Ferguson
Nancy Ferris
Gordon Gilbert
Sandy Gilbert
Earlene Hanson
The Keenan Family-Pam,
Elizabeth, Amy, Kyle & Katy
Elizabeth Martin
Carolyn McGrath
Joel Moran
Joe Noel
Lana Phair
Christine Reynolds
Gerry Richardson
Frances Roy
Inez Sabins
Judith Stoodley
Anita Swift
Mike Theriault
2012
champions!
Champions are Inland’s role models for outstanding customer service. Join us to recognize
our 2012 Champions, each of whom is eager to always go above and beyond for you, their
colleagues and our community!
Michelle Bitgood
Practice Manager,
Neurology
Dawn Carrero
Patient Financial
Services Associate
Robert Cianfarano, PA-C
Rita Corson
Team Leader,
Imaging Services
Amie Costello, RN
Quality Department
Gavin Ducker, MD
Inland Family Care
Susan Dyer
Radiology Technician,
Imaging Services
Beth Ferry, RN
ICU
Belinda Fletcher
Administrator,
Family Practices
Jeffrey Gagnon, PA-C
Waterville
Surgical Associates
Lauren Gaudet
Exercise Physiologist,
Marden Cardiac
Rehab Center
Connie Grant
PT Assistant,
RehabWorks
Linda Keniston, MD
Inland Family Care
Charles Kriegel, DO
Inland Family Care
Sandra Lloyd
Radiology Technician,
Imaging Services
Marci Lowe, ARNP
Inland Rheumatology
Courage Osagie
Practice Administrator,
Specialty Care
Linda Ostermann, CPA
Sr. Financial Analyst
Loraine Paradis, DO
New Horizons
Health Care
Denise Paulette
Rehab Aide,
RehabWorks
Deborah Peacock
Sandra Porter
Housekeeping Aide,
Environmental
Services
Catherine Russell
Respiratory
Technician Clinical
Specialist II,
CardioPulmonary
Joyce Stein, DO
Inland Women’s
Health Care
Susan Stevens, DO
Family Practice &
Osteopathic Manipulative
Medicine
Sally Stothoff, FNP
Inland Women’s
Health Care
Therapy Aide/Office
Clerk, RehabWorks
at Champions
Stacey Tormollan, PT
Physical Therapy,
RehabWorks
19
200 Kennedy Memorial Drive
Waterville, Maine 04901
207-861-3000
directory
Inland is proud to be your hometown healthcare provider!
Inland Hospital
Main Number 861-3000
Emergency Department 861-3200
The Birthing Center 861-3100
Provider Finder Service 800-914-1409
Heart First
Heart First Cardiology Associates 861-8030
Heart First Diagnostics 861-5646
Marden Cardiac Rehab Center 861-5591
174 Kennedy Memorial Drive 861-7180
Inland Family Care
Fairfield 453-9211
Madison/Skowhegan 474-2994
North Anson 635-2330
Oakland 465-7342
Unity 948-2100
Inland Family Care Waterville Locations:
16 Concourse West 873-1036
10 Washington Street 877-7100
Waterville Surgical Associates 861-7874
Lakewood Continuing Care Center 873-5125
325 E Kennedy Memorial Drive 873-5665
o
Lo
k inside
2013
Cale
ndar!
a
FREE
f
or
Inland Specialty Services
Inland Rheumatology 873-3914
Inland Neurology 861-7050
Inland Orthopedics 861-7862
Inland Sleep Diagnostic Center 859-8721
Diabetes and Nutrition Wellness 861-7150
Osteopathic Manipulative Medicine 872-5952

caring for the familiesof Greater Waterville

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