Chamber Connect February 2007 - Cincinnati USA Regional Chamber
Transcription
Chamber Connect February 2007 - Cincinnati USA Regional Chamber
Volume 46, Issue 1 January 2007 Annual Dinner spotlights legacy and leadership The Chamber’s Annual Dinner on Thursday, Feb. 22, will bring to life an ageold adage: The pen is indeed mightier than the sword. The dinner will honor three Great Living Cincinnatians who – each in their own way – championed writing during their career as an important means of communication and building stronger leaders and communities. The three recipients of the Great Living Cincinnatian Award are: William Burleigh, chairman of The E.W. Scripps Co. who led Scripps through a transformation from primarily a newspaper enterprise into a thriving, diverse media concern and who co-founded the Metropolitan Growth Alliance, the organization which first championed regionalism across the three-state market. Stanley Kaplan, MD, professor emeritus at the University of Cincinnati College of Medicine who established the national Stanley M. Kaplan Essay contest to encourage improved writing and research skills among medical students, and as chair of the board of directors of the Contemporary Arts Center led the vision to secure Zaha Hadid to design the inter- Photo by Paula Norton – Details on Page 2 nationally acclaimed Rosenthal Center for Contemporary Art. Marjorie Parham, publisher emeritus of the Cincinnati Herald, providing leadership and an important voice for the African-American community for more than 30 years and who has been named one of the Top 100 Black Business and Professionals in America. They join 107 prior recipients of the award, presented annually by the Chamber since 1967. For biographies on the three honorees, please turn to pages 13-15. The event also will spotlight the passing of the gavel from 2006 Chamber Chair Charlotte Otto, global external relations officer for P&G, to 2007 Chair John Hayden, president and CEO of The Midland Co. Under Otto’s leadership, the Chamber launched a series of new initiatives: a suite of programs for women professionals through its Women Excel platform; and the introduction of a leadership module for young professionals continued on page 6 Mission: To capture our place as one of the world’s favorite American business centers. cincinnatichamber.com Connecting Progress Through Partnership Aaron Betsky – director of the Cincinnati Art Museum – will keynote the Partnership’s Annual Meeting and Growth Awards Luncheon on Tuesday, March 20. Page 3 Expert On The Edge Pete Blackshaw of Nielsen BuzzMetrics makes his predictions for marketing trends that will emerge in 2007. Pages 4 and 5 STRAT 8 Primer Darlene Mack of HR Partners International Inc. outlines the course to take to hire the best and brightest. Page 10 In This Issue Small Business Awards......page 2 Japan America Society........page 3 Cincinnati Children’s...........page 7 WE Lead coaching..............page 9 Spotlight on Servatii’s.......page 12 Coming up February 8 Leadership Cincinnati USA 30th Anniversary Celebration, 5:30-8 p.m., The Phoenix, 812 Race St., Cincinnati. To register, call 513.579.3181. Deadline approaches for small business awards 12 MBA Essentials, 6-9 p.m., The METS Center, 3861 Olympic Blvd., Erlanger. For information, call Dr. Rob Snyder, 859.647.6387. It may still be early in the year but the deadline is quickly approaching to enter the Chamber’s Small Business Excellence Awards award program. The magic date for submitting an entry: Friday, March 2. 13 Navigating Your Chamber, 8:30 a.m., at the Chamber, 300 Carew Tower, 441 Vine St., Cincinnati. 15 Morning Mixer, 8-9:30 a.m., Wingate Inn, 4320 Glendale-Milford Rd., Cincinnati. 20 GCVA Luncheon, noon-1:30 p.m., Queen City Club, 331 E. Fourth St., Cincinnati. 21 Sales Executive Roundtable, 11 a.m.-1 p.m., at the Chamber, 300 Carew Tower, 441 Vine St., Cincinnati. 22 2007 Chamber Annual Dinner, 6-9:30 p.m., Hyatt Regency Hotel, 151 W. Fifth St., Cincinnati. The categories are: nEmerging Business of the Year – must be in business 5 years or less nMinority Business of the Year – must be a certified MBE nNonprofit of the Year nSmall Business of the Year –1-50 employee companies –51-250 employee companies Two new categories are being introduced for the 2007 awards program: nRetailer/Hospitality Business of the Year n10 Under 10 - small businesses with fewer than 10 employees recognized as a group There are two steps to the application process. Step one: Complete a nomination form that allows an individual or company to be nominated by someone else or indicates that a member company is nominating itself. Reservations for most Chamber events can be obtained by calling the Customer Focus Center at 513.579.3111. For more details on calendar listings, check out Pages 6-7 or visit cincinnatichamber.com. All transactions completed via the Chamber’s Web site are secured by GeoTrust. Payments are securely processed by VeriSign. The Chamber is located at 300 Carew Tower, 441 Vine St. Step two: The nominated company must prepare an application document following the Chamber’s format that provides information that is used by the examiners to determine the winners. For more information, go to cincinnatichamber.com and click on “Awards & Volunteering” in the left-hand navigation bar, then on “Awards,” and then on “Small Business Awards.” The benefits of winning Official publication of the Cincinnati USA Regional Chamber (ISPS 859-400) is published monthly by the Cincinnati USA Regional Chamber, 300 Carew Tower, 441 Vine St., Cincinnati, Ohio 45202. Telephone 513.579.3100. Web site address: cincinnatichamber.com. Subscriptions are included in the annual dues of each Chamber member. Periodicals postage paid at Cincinnati, Ohio. Publisher.........Ellen van der Horst Vice President.... Karen Michelsen Editor................ Raymond Buse III Postmaster/Address Changes Send address changes to: Cincinnati USA Regional Chamber 300 Carew Tower, 441 Vine St. Cincinnati, Ohio 45202-2812 Attn: Jennifer Prine or e-mail: [email protected] Advertising Chamber members can underwrite an issue of Chamber Connect and reach more than 7,000 subscribers in the Cincinnati USA business community. For costs and ad specifics, call Cynthia Oxley, 513.579.3193. Subscriptions Chamber Connect is mailed to Chamber members as a benefit of membership. Additional subscriptions are available to Chamber members at $10 per year. Nonmember subscriptions are $30 per year, non-profit organizations, $22.50. For more information, call 513.579.3110. © 2007 Cincinnati USA Regional Chamber Chamber Connect Stephen Hightower Stephen Hightower, president and CEO of Hightower’s Petroleum and the 2006 Minority Business of the Year, credits his award with opening doors for his company. “Tremendous opportunities have come from this honor,” he said. ON THE COVER During a news conference announcing their honor, Great Living Cincinnatians (from left to right) William Burleigh, Stanley Kaplan, MD, and Marjorie Parham share a chuckle. Biographies on the honorees begin on Page 13. PROGRESS THROUGH PARTNERSHIP Japan America Society names executive director Growth Awards Luncheon examines architecture’s tie to economic growth Two of Cincinnati USA’s most thoughtful leaders and 11 of the region’s most dynamic companies will be spotlighted at the Cincinnati USA Partnership Annual Meeting and Growth Awards Luncheon on Tuesday, March 20, at the Hilton Cincinnati Netherland Plaza. Aaron Betsky – the newly installed, internationally acclaimed Aaron Betsky director of the Cincinnati Art Museum – will keynote the program, speaking on “Better Buildings: The Dutch Example.” Before joining CAM, Betsky served as the director of the Netherlands Architecture Institute in Rotterdam, and is viewed as one of the 21st Century’s architectural power brokers. bition program that doubled the number of visitors to exhibitions and widened the overall exhibitions program to include art and design along with architecture. Also speaking at the Growth Awards event – Partnership Chair Scott Donnelly, president and CEO of GE Aviation – who will give an overview of the Partnership’s accomplishments in 2006. The event will honor 11 growth companies nominated by members of the Partnership’s Economic Development Council. The honored companies will reflect the attraction, expansion and retention mission of the Partnership and area economic development organizations. Betsky joins the Art Museum during a significant time in its history, with the Board of Trustees recently approving a 20-year facilities master plan that calls for a transformational expansion to open up the collection to the community in unprecedented ways. When and where: Tuesday, March 20, 11:30 a.m.1:30 p.m., Hilton Cincinnati Netherland Plaza. During his tenure in Rotterdam, Betsky significantly increased the museum’s budget and quadrupled the amount of educational activities. In addition, he launched an international traveling exhi- Cost: Free to Partnership investors; $30 for all others. For more information, call 513.579.3111. Partnership’s Web traffic on the rise User sessions on the Partnership’s Web site – CincinnatiUSA.org – have increased steadily since the site was launched in 2001. 563,950 2001-2006 CincinnatiUSA.org User Sessions 424,193 455,523 297,995 The Japan America Society of Greater Cincinnati – an affiliate of the Chamber – has named Leslie Gibbs its new executive director, succeeding Josh D’Andrea. Gibbs, a native Cincinnatian, brings prior experience in the nonprofit world as a former executive director of the Leslie Gibbs Rotary Club in Cincinnati. She will be focusing on growing the society’s membership and creating new programs for its members. The Japan America Society of Greater Cincinnati is a non-profit, membership organization dedicated to promoting understanding and cultural awareness between Japanese and American people living in Cincinnati USA. Gibbs – who studied at Heidelberg College in Tiffin, OH, before transferring to the University of Cincinnati – is an avid reader and traveler. She is a member of Ladies Oriental Shrine of North America, Bona Court No. 8, and also serves in the Ladies Clown Unit, which provides clown therapy at the Shriners Hospital for Children in Cincinnati. 178,780 50,106 2001 cincinnatichamber.com 2002 2003 2004 2005 2006 January 2007 EXPERT ON THE EDGE 2007 marketing predictions, diction and friction Editor’s note: This month Chamber Connect introduces a regular feature of Cincinnati USA experts speaking to their area of expertise. By Pete Blackshaw Marketers, media planners and advertisers face a world of unlimited opportunity in 2007, but let there be no doubt: The road today is laced with uncertainty, disruption and friction. Media continue to fragment, attention is ever-elusive, and marketers are scratching their heads about how to engage, or even define what that darn word means. Yes, we’re a bit schizophrenic, and we can’t make up our minds: Are we about the old way or the new way? Are we persuaders or invaders? Are we in control, or are “they” in control? Can we be trusted, or are we to be seen as sneaky and stealthy? So in that spirit, a few predictions for the New Year, including a few I customized for Cincinnati USA. The Rebirth of Television (Delivered Online): Cable deserves credit for pioneering “on-demand” TV, but the Web is taking TV to the next stage. With YouTube setting the pace, and forcing (with pleasure) the habit-change, the Web is quickly becoming de facto television. Yes, we’re cur- rently in a world of 5-minute video segments, but that will change. The upside of Web TV is that we can talk and watch at the same time, but that also has downsides – namely, more rounds of attention deficit disorder. Still, can my brand sponsor the next YouTube serial? Back to (Web site) Basics: Online video will be among the factors encouraging brands to “return to fundamentals” with their own Web sites. Smart digital managers will recognize their potential as not only mediarich content channels, but also as word-of-mouth or consumer-generated media (CGM) amplifiers. Worldclass digital strategy will first depend on getting it right or sponsor “lifestyle” video channels on the web. Rather than serving “all needs,” as we see on YouTube, you might have online video channels dedicated exclusively to helping moms change diapers, or guys who hate user guides learning how to use their digital cameras. A key implication for Cincinnati is that this could lead to a host of new startup opportunities satisfying unmet needs in this area. Creative Darwinism and Disintermediation: Building on this, expect more marketers to outsource creative development to unknown upstarts like EepyBird (the folks who did Coke/ Mentos). Madison Avenue will freak and fight back with a fury, but in the end, more creative work will outsource virtually or shift away from higher cost-of-production centers like NY and LA. Local regions like Cincinnati – drawing from Procter-influenced TV copy production principles – will develop hybrid production models to produce more video for less, especially for brands that increasingly view their Web sites as TV channels. Mobile Madness: Marketers will rush like mad to mobile application programs, establishing dedicated teams to crack the code in this “crackberry” environment of ever-smaller, ever-smarter mobile phones and PDAs. Plenty of great services, utilities and “solutions” will emerge, many of which will be brand-sponsored. However, much of the hype and exuberance will be tempered by consumer research citing massive turn-off factors via intrusive advertising. Google & Yahoo, Sparing No Expense to Woo P&G, Set Up Offices in Cincinnati: By year end, More “Free for Me:” Expect to see more free stuff – free phones, free Wi-FI, in exchange for consumer nP&G, Unilever and L’Oreal will fight head-to-head to free WiFi enable every beauty spa in America. in the brand’s backyard, complete with empowering feedback loops. In addition, blog publishing software – and all their low-cost bells and whistles (and “widgets”) – will become more deeply engrained in the typical brand Web site (at far lower cost), shifting power from tech departments back to the brand managers. Video Goes Vertical: Expect to see a proliferation of new content “channels” on the Web leveraging video. All the major CPG companies, including P&G, will create Chamber Connect either Google or Yahoo will establish beachheads in Cincinnati, seeking to woo P&G ad dollars with a more “direct” approach with the advertisers, versus being “managed” by New Yorkbased agencies. Sensing potential to woo more entrepreneurial and websavvy talent to the region, local tech leaders and CincyTechUSA will align with P&G’s Lafley and Otto – as well as with big players in region such as Kroger – to leverage their “buyer clout” to facilitate such colocation, especially since companies like Google have already established beachheads in over a dozen America cities. Why not Cincinnati, the logic will go! EXPERT ON THE EDGE What’s on your night stand? n…either Google or Yahoo will establish beachheads in Cincinnati, seeking to woo P&G ad dollars with a more ‘direct’ approach with the advertisers, versus being ‘managed’ by New York-based agencies. “The Tipping Point” by Malcolm Gladwell attention, opt-in profiling or other relationship marketing activity. Even at next year’s big conferences, free iPods preloaded with “selling” videos and podcasts will be given away to key influencers or high-value lead prospects. Big advertisers will also start gobbling up all paid WiFi networks at airports, maybe even Starbucks, to drive goodwill with consumers and own the start-up page. P&G, Unilever and L’Oreal will fight head-to-head to free WiFienable every beauty spa in America. It’s a book about social change. In particular, it presents a way of underSean Rugless standing why change happens as quickly and as unexpectedly as it does. Online Spending Up, But “Paid” Media Overall Takes A Hit: Paid media spending will take a noticeable stumble in 2007, as more marketers wake up to the attention-scarce economy; money will instead be redirected to product development, innovation and customer experience/service. Big marketers will return to the late 1990s practice of aggressively promoting URLs on their TV ads and their packaging, thereby reducing their dependency on “paid” traffic. Media planners will start to be rewarded to develop and manage customer service interfaces, and rewarded on the basis of positive CGM cincinnatichamber.com and buzz oozing from those practices. Consumer affairs and marketing will finally begin to morph. Harder Line on Word of Mouth Disclosure: Word-ofmouth advertising models like “PayPerPost,” which pays bloggers to post positive reviews about the advertiser, will create a major consumer backlash and awaken the FTC and Democrat-controlled Congress to push more aggressively on ad regulation and transparency and disclosure. Moreover, the Better Business Bureau will finally enter the wordof-mouth transparency and disclosure debate, and this eventually will lead to other industry groups getting involved. Local Teams Dial Up Online Participation a Notch: Building on the Bengals online “fan participation” initiative, coupled with the NFL enrolling consumers to “create the Super Bowl ad,” expect all local sports teams to exploit the power of consumer-generated media – especially via mobile phones – to build their brand franchises. In each case, lawyers will initially block initiatives, but the marketer in the respec- tive organizations will prevail in their arguments that consumer co-creation of the brand message has unmistakable benefits. Riverfront Online Innovation: Building on Cincinnati’s wireless riverfront initiative, the riverboat companies will secure more companies doing seminars or conferences on the boats, knowing that Internet access is readily available. The Freedom Center, meanwhile, forced to innovate to draw more visitors, will develop breakthrough new models to capture user-testimonials via online audio and video. Cred Hits the Scene: With any luck, this author’s scheduled book by Random House on the topic of marketing “credibility” in the age of consumer-generated media will hit the shelves by year end. (Fingers crossed.) Why did you select it? What’s the most interesting message? One, things can happen all at once and very quickly – seemingly without an apparent cause & effect. Two, little changes can make a huge difference. Sean Rugless, President Cincinnati USA Regional Tourism Network Pete Blackshaw is the chief marketing officer for Nielsen BuzzMetrics with offices in Over-the-Rhine. January 2007 Learn how to tap top value from Chamber The Cincinnati USA Regional Chamber is the nation’s fifth largest, offering a wide array of educational programs, networking events and bottom-line benefit programs. Many members only scratch the surface of the total value the Chamber can provide. To make all the benefits of the Chamber accessible and easy to understand, the Chamber hosts “Navigating Your Chamber: What Can The Chamber Do For You?” on a regular basis. The one-hour session is designed for new members but also handy for ongoing members who want to tap the full potential of the Chamber. When and where: Feb. 13, 8:30-9:30 a.m. at the Chamber, 300 Carew Tower, 441 Vine St., Cincinnati. Cost: Free. CBS Evening News with Katie Couric spotlights Taft IT High School The ground-breaking partnership between Robert A. Taft Information Technology High School and Cincinnati Bell received prime-time attention on Dec. 26, 2006, when the CBS Evening News with Katie Couric spotlighted the inspiring collaboration that has been in place since 2001, working to improve the academic experience of hundreds of students. “We are extremely pleased for this national recognition of Cincinnati Bell’s partnership with the Taft Information Technology High School,” said Ellen van der Horst, Chamber presi- School Principal Anthony Smith noted that Cincinnati Bell’s partnership has gone well beyond finan- cial contributions. “It is our responsibility to make life better for someone else each day,” he said. “Cincinnati Bell has been a true partner of ours. From Day One, their commitment to the students and staff at Taft IT High has been 100 percent sincere and real.” Cincinnati Bell President & CEO Jack Cassidy said it was his hope that the CBS spotlight would “inspire other business and education entities to create something just as powerful in their own cities.” Annual Dinner continued from page 1 titled C-Change. A highpoint of Otto’s leadership was a three-day Boston leadership exchange in early October, which engaged 55 Cincinnati USA business leaders with New England’s most influential authorities and key development issues. During the year, the work of the Minority Business Accelerator continued to support the expansion and growth of sizable minority business. The Cincinnati USA region reached a significant milestone as of year-end 2006 with the projection that nine African American-owned firms topped more than $20 million in annual revenue. Six firms had already reached Chamber Connect dent. “Due to Cincinnati Bell’s ongoing sponsorship of the program, Jack Cassidy attendance and grades have significantly increased at a critical juncture in the students’ careers. This leads to greater success in their lives and creates a healthier, more productive community.” the $20-million threshold by mid-2006: D.E. Foxx & Associates, Hightowers Petroleum Co., Quality Associates, River City Furniture, 32 Ford Mercury and Trio Enterprises. The MBA projects three other firms – Diversitech, Megen Construction Co. and World Pac Paper – also will cross the $20-million threshold when books are closed on 2006. The Chamber’s technology initiative, CincyTech USA, was awarded an $11-million grant under Ohio’s Third Frontier Program through groundbreaking collaboration with University of Cincinnati, Cincinnati Children’s Hospital Medical Center and many other entities. As the incoming chair, Hayden is leading the collaborative work on a shared regional agenda as well as increasing the Chamber’s relevance to companies located outside of the urban core. The Chamber’s Annual Dinner, expected to be at capacity at the Hyatt Regency Cincinnati, begins with a 6 p.m. reception and is presented by PNC Bank and Duke Energy. Tickets are $110, or tables of 10 can be purchased for $1,000. To register or to obtain more information, call 513.579.3111. Buchanan chairs Fine Arts Fund’s 2007 campaign Child magazine lauds Cincinnati Children’s Cincinnati Children’s Hospital Medical Center is among the five best children’s hospitals in the United States overall, and among the top five in the nation for pediatric cancer care and neonatal care, according to Child magazine’s prestigious Ten Best Children’s Hospital survey. TriHealth hospitals, including Good Samaritan and Bethesda North; and Health Alliance hospitals, including University, Ft. HamiltonHughes and the Christ Hospital. The Child magazine designation is the latest in a string of recognition during the last year for Cincinnati Children’s. Cincinnati Children’s was ranked eighth out of more than 250 children’s hospitals in the United States by U.S. News & World Report. Child magazine named Cincinnati Children’s the fifth best children’s hospital overall in the United States, Chamber President Ellen van der Horst gives the thumbs-up to fourth in neonatal care the Top 5 ranking for Cincinnati and fifth in cancer care. Children’s Hospital Medical Center Cincinnati Children’s also “The excellence of Cincinnati at a recent news conference. ranked among the best in Children’s Hospital Medical the nation Center is n Our whole region can be proud and comforted… one of the for all other James M. Anderson, Cincinnati Children’s Hospital Medical Center pediatric reasons why in the magazine’s February Cincinnati is a subspecialties that Child 2007 issue 9 – is regarded great place to live and raise magazine rated. Cincinnati as the most comprehensive a family,” Cincinnati Mayor Children’s ranked eighth and scientific available, Mark Mallory said. “This in emergency care, ninth based on strict criteria news confirms what parents in cardiac care, ninth in and data gathered by and families in Cincinnati orthopaedic care and 11th the magazine during an already know: that their in pulmonary care. extensive nine-month children will receive the best investigation. possible care right here in “We are delighted to learn our own city.” that Cincinnati Children’s Cincinnati USA has the was ranked so highly in the nation’s only regionalized Cincinnati Children’s was Child Magazine survey,” system of neonatal care one of three children’s said James M. Anderson, – an unprecedented hospitals in Ohio to be Cincinnati Children’s collaboration that has ranked by Child magazine. president and CEO. “Our significantly reduced Columbus Children’s whole region can be proud neonatal mortality. Hospital was ranked sixth and comforted that one of Cincinnati Children’s and Rainbow Babies & the best children’s hospitals provides direct coverage Children’s Hospital in in the nation is located right for care of newborns for Cleveland was ranked here in Cincinnati.” all birthing hospitals in eighth. the region, including the Child’s Top 10 Children’s regional Mercy Hospitals; Hospitals survey – appearing St. Elizabeth in Kentucky; cincinnatichamber.com Margaret E. Buchanan, president and publisher of The Cincinnati Enquirer, will chair the 2007 Fine Arts Fund Campaign. The goal will be announced at the official Margaret kickoff on Buchanan Feb. 11. The Fine Arts Fund raised $11.3 million in 2006, which was allocated to local arts organizations for operating support or in the form of grants. Buchanan has assembled a team of community volunteers to serve as the Cabinet for the Campaign, who have – in turn – recruited their teams of volunteers. An estimated 1,000 people serve as volunteers during the Fine Arts Fund Campaign. The campaign will wrap up with a celebration April 26 at the Cincinnati Art Museum. The Fine Arts Fund provides support to 18 member organizations, including Cincinnati Art Museum, Cincinnati Ballet, Cincinnati Opera, Cincinnati Playhouse in the Park, Cincinnati Symphony Orchestra, Contemporary Arts Center, May Festival and the Taft Museum of Art. The Fine Arts Fund is the nation’s oldest and largest united arts fund and is designed to strengthen the arts in Cincinnati USA through united fundraising, support services and the responsible investment and allocation of resources. January 2007 EDUCATION & NETWORKING WE Speak offers inspiration in intimate luncheon setting GCVA panel to discuss new funds on venture market On Feb. 20, the GCVA monthly luncheon will host a venture capital panel discussion focusing on new funds on the market. Organizations represented on the panel will be the Blue Chip Validation Fund, the CincyTechUSA Validation Fund, Draper Triangle Ventures, Tri-State Growth Capital Fund II and Southern Ohio Creates Companies. This event will be of interest to venture capitalists, private investors, investment bankers, commercial bankers, entrepreneurs, attorneys, accountants, consultants and others involved in the investment community. When and where: Feb. 20, noon-1:30 p.m., Queen City Club, 331 E. Fourth St. Cincinnati. Cost, GCVA member, $25; guest with GCVA member, $30; non-members, $35. Call 513.579.3111 or visit cincinnatichamber.com to register for the events on these two pages. If one of your New Year’s resolutions is to learn from leaders who have overcome adversity to climb to the top, then the Feb. 15 WE Speak luncheon program is an event for you. Tillie Hidalgo Lima, president and CEO of Best Upon Request, and Kathy Merchant, president and CEO of the Greater Cincinnati Foundation, will share their experiences and learnings in an informal luncheon setting in the Chamber’s Learning Center. Born in Havana, Cuba, Hidalgo Lima was 10 months old when she and her parents came to the United States. Entering this country with only one suitcase and 10 Cuban pesos, her parents taught her to never give up, to be resourceful, to strive to be the best one can be and to appreciate that freedom is a privilege and a responsibility. Hidalgo Lima was a pharmacist for 13 years before coming to Best Upon Request in 1996 as vice president of operations. In 1999, she became president and in 2003, she was promoted to president and CEO. Tillie Hidalgo Lima She has received numerous honors including being recognized as the 2005 Kathy Merchant Woman Against All Odds by the Leading Women of Cincinnati and one of Deloitte’s One Hundred Wise Women Merchant received the 2006 Ohio Philanthropy Award on October of 2006 at the Ohio Grantmakers Forum annual conference. The award is given annually in recognition of outstanding contributions to organized philanthropy in Ohio. Prior to joining the Greater Cincinnati Foundation in 1997, she was the director of The Pew Charitable Trusts “Neighborhood Preservation Initiative” and a partner in the New Haven-based consulting firm Holt, Wexler & Merchant. She has also served as director of planning for the United Way of Greater New Haven and as planner/grants manager for the South Central Connecticut Area Agency on Aging. When and where: Feb. 15, 11:30 a.m.-1 p.m., at the Chamber, 300 Carew Tower, 441 Vine St., Cincinnati. Cost: Members only, $25. Morning Mixer puts spotlight on Chamber members The Chamber’s popular Morning Mixers series – hosted in conjunction with the Clermont Chamber of Commerce – showcases small group networking with a spotlight on every member who attends. Each attendee gets the floor Chamber Connect for a brief description of their company’s products or services. So plan to get a jump on the competition by attending the February Morning Mixer. This is an ideal event for business people who want to network and socialize with one another in a comfortable, laid-back atmosphere. When and where: Feb. 15, 8-9:30 a.m., Wingate Inn, 4320 Glendale-Milford Road, Cincinnati. Cost: Members, free. EDUCATION & NETWORKING Coaching differentiates WE Lead program The WE Lead program kicked off its inaugural class in October last year, and already the program is getting high marks from participants for its unique Master Mind Coaching component. Participants created individual development plans listing skills or behaviors they wanted to focus on over the course of the 10month program. The class was broken down into six groups and each was assigned to a specific coach with whom they meet every other month. The coaches include the following: Ken Paley Angus Group’s Paley addresses sales roundtable ment for entrepreneurial businesses. nDarlene R. Mack, MA, CMP, SPHR – president and principal consultant with HR Partners International Inc., a fullservice global human resources consulting and executive coaching firm. nRobin Wood Boue – pres- ident and founder of Authentic Living, LLC. nJudy Colemon – vice president and co-founder of Sherpa Coaching, a minority business enterprise, women-owned firm. She is co-author of "The Sherpa Guide: Process-Driven Executive Coaching." nNancy Hagan – founder of Effective Executive, LLC, a consulting, coaching and training company. nJean Lauterbach – presi- dent of Prism Consulting, a firm that focuses on business strategy and leadership develop- cincinnatichamber.com Pam Beigh nAnne Power, Ph.D. – Power has over 25 years of experience working nationally and internationally to facilitate the sustained development of individuals and teams in both private and public sector organizations. Coaching is already a valuable part of the WE Lead program. Janet Ferguson, vice president of marketing and recruitment for the Episcopal Retirements Homes, said, “Having a coach is something I’ve wanted to pursue in the past, but didn’t take the time and didn’t know where to start to find a qualified professional.” Pamela Green, director of development for the Easter Seals Work Resource Center, added: “I can’t believe how much I have already gained from spending time with other women in a professional, non-competitive environment. WE Lead is such a wonderful leadership development program, and the personal coaching is what really sets it apart.” WE Lead is part of Women Excel, an initiative kicked off last year by the Chamber to meet the unique needs of women in business. Other programs include the WE Celebrate business awards, WE Speak success stories and WE Link business mentoring. For more information about WE Lead or any WE program, visit the Chamber’s Web site at cincinnatichamber.com or call 513.579.3111. Ken Paley of the Angus Group will reveal his secrets of successful sales hiring when he addresses the Sales Executive Roundtable Feb. 21 at the Chamber. He will be joined by facilitator Pam Beigh. Paley joined the Angus Group with a broad background in marketing, sales, strategic planning and general management, primarily in financial services, consumer products, and consulting. He has been successful on both the client and service provider sides of business and has held management positions for multinational corporations such as Citigroup, Dun & Bradstreet, and Chesebrough Ponds. The Sales Executive Roundtable provides a forum for sales executives, directors and managers. When and where: Feb. 21, 11a.m.-1 p.m., at the Chamber, 300 Carew Tower, 441 Vine St., Cincinnati. Cost: Roundtable members only, $25. January 2007 STRAT 8 PRIMER 10 Take the smart course for hiring top talent By Darlene Mack nDefine your needs. “The Dating Game” may be thought of as the Baby Boomer generation’s version of MTV’s “Next.” For those unfamiliar with “The Dating Game” TV show concept, an “interviewer” was seated on one side of a wall, with three “candidates” Darlene Mack hidden from his/her view on the other side of that wall. The winner won a date with the interviewer. The off-thewall prepared questions the interviewer asked of the “datees” in her/his quest for that perfect dating partner ranked a close second in outlandishness to the 1970s psychedelic set decorations. Sadly, the interviewing process at many companies can resemble this Dating Game style – lack of true preparation, unfocused questions and selection based on factors totally unrelated to work needs. With employee costs running nearly 80 percent of today’s workplace expense, there is little margin for error in hiring the right candidate for the position. Simply replacing an individual who happened to hold that position – or hiring your nephew – won’t get the job done. Review business goals and objectives to determine what is needed now and into the future, not what was required when that job originated. nDefine the position, not the person. Define the competencies that are required in the position – what is the purpose of the position, what are the five main job investment. Print ads, Internet sites, HR consultants, recruiting firms, employee referrals, job fairs and college relations all have something to offer, yet different positions often require different sourcing strategies. nPrepare for the interview. Prepare and ask questions relevant to the unique combination of competencies identified for each position. Behavioral-style questions such as “Tell me about a time when you…” or “Give me an nSadly, the interviewing process at many companies can resemble this Dating Game style – lack of true preparation, unfocused questions and selection based on factors totally unrelated to work needs. duties/responsibilities of that position (ranked in order), what credentials or education will be required to fulfill those duties/responsibilities, what physical and mental needs will an applicant need to achieve success. nDevelop a recruiting So then, what is the best course of action to select and retain the top talent for your organization? Chamber Connect strategy. Source candidates using targeted methods based on the competencies identified, i.e., use sources that yield the best return on your time and sourcing shrinking dramatically; therefore, once hired, every effort must be made to retain top talent. Opinion surveys, coaching sessions, management accessibility, and other tools ensure that talented staff feels appreciated and that your workplace remains desirable. example of …” work best to assess the candidate’s actual experience. Remember, it’s easy to hire people you “like,” but it’s much harder to fire them when they don’t work out – not quite as easy as saying, “Next!” and putting them back on the bus. This new-and-improved “dating game” is much more likely to lead to a long and mutually rewarding business relationship. Darlene R. Mack, MA, CMP, SPHR, a senior human resources management consultant and certified coach, is president and principal consultant with HR Partners International Inc. nMeasure your results. Track sourcing metrics such as time to hire, cost per hire, results by source, quality of hire, retention and effectiveness of testing to enhance your ROI. nThe platinum rule. We are in an employee-market. Demographics show that the pool of available, talented candidates is For more tips and specifics on Hiring and Retaining the Best, register for a STRAT 8 presentation on the topic Tuesday, Feb. 27, by calling 513.579.3111. 11 Deadline approaches for ChamberComp STRAT 8 offers empowering programs Start the New Year off right by attending the new-andimproved STRAT 8 sessions, designed to help with your most pressing business challenges. All sessions are held at the Chamber from 8:30 a.m. to noon. nRecruiting and Hiring the Right People – Tuesday, Feb. 27 Darlene Mack will reveal the secrets of finding, screening, hiring and Darlene Mack keeping the most qualified candidates for all your open positions. You’ll learn how to determine your needs, how and where to find people, how to screen and interview quality candidates and how to make a legal job offer. Added value: complimentary electronic Job Analysis/Description template, samples and handouts plus one hour of consultation. nBuild a World-class Sales Organization – Wednesday, Feb. 28 Join Lynn McInturf as she shows you how to develop a results- Lynn McInturf oriented cincinnatichamber.com sales strategy for your company. You’ll discover if you have the talent it takes to grow, hidden weaknesses that impact your profit, how to shorten your business development cycle and gain stronger commitments and more. Added value: complimentary 500-name, customized Chamber Business List. nLeading Your Organization Through Change – Thursday, March 8 Let Change Guides LLC help you gain a greater Stacy Aaron and underKate Nelson standing of the dynamics of change in your organization. You’ll uncover ways to identify the nature of change and its key drivers, how to lead and manage change and how to apply tested change management tools to real-life situations you’re facing in your job. Added value: complimentary “Change Management Pocket Guide” and help developing a personalized change management work plan. nManaging Projects to Success – Tuesday, March 27 Karen Tate of Griffin Tate will provide you with tips and tools Karen Tate to keep projects moving smoothly to successful completion regardless of industry or complexity. You’ll explore team-based approaches to project management and participants will have the chance to use project management techniques on real-world projects they’re working on in their companies. Added value: complimentary copy of “The Project Management Memory Jogger.” Discounts available: Each of these modules costs only $250 per participant, or $200 each for two or more participants from the same company. And as an added bonus, we’re offering CEO Roundtable members and former STRAT 8 alumni significant discounts on these new programs. For more information, contact Gretchen Hooker at 513.686.2946 or ghooker@ cincinnatichamber.com. Members who have still not enrolled in the Chamber’s workers’ comp group-rating program through Sheakley UniService have until Feb. 23 at 5 p.m. to do so. That’s the last day Sheakley is able to accept enrollment contracts for the ChamberComp program before the program closes for the year. If you have questions regarding your current savings analysis please contact Sheakley immediately at 513.326.4675 and they can help Average yearly answer savings questions. via Don’t miss ChamberComp: out on the $17,000 savings experienced by fellow Chamber members – an average yearly savings of nearly $17,000 per ChamberComp participant. ChamberComp is the largest group rating program in southwest Ohio with over 4,000 participants last year. The Chamber’s partner, Sheakley UniService, has been managing workers’ comp claims for over 43 years, so they have the expertise and service professionals to help you through all your claims issues. For questions about your savings analysis, call. 513.326-4675. If you have any questions for the Chamber, call 513.579.3111. January 2007 12 MEMBER SPOTLIGHT Chicken Dance named one of the nation’s top PR campaigns The 2006 World’s Largest Chicken Dance at OktoberfestZinzinnati – led by Bengals All-Pro wide receiver Chad Johnson – recently was named one of the nation’s top 50 PR campaigns of 2006, coming in at 24 on the top 50 list by the League of American Communications Professionals, based in California. By doing so, the World’s Largest Chicken Dance earned a prestigious Gold Award from LACP. The Ocho Cinco-led Chicken Dance received coverage from ESPN News, ESPN SportsCenter, ESPN2 Cold Pizza, FOX News, CBS Sports, NBC Sports, Associated Press and United Press International, among many other national and international media outlets. In the judging, the World’s Largest Chicken Dance placed ahead of heavily financed campaigns by the U.S. Department of Agriculture, Honda, Lawry’s, Cognis and the U.S. Postal Service, among many others orchestrated by Los Angeles and New York City PR firms. The World’s Largest Chicken Dance at OktoberfestZinzinnati is designed to promote Cincinnati USA as a fun and vibrant place – one with a sense of humor. Chamber Connect Servatii’s taps Oktoberfest for sales, national exposure Being nimble like a fleetfooted NFL receiver – while being connected to the Chamber – paid off in large fashion this past fall for Fairfax-based Servatii Pastry Shop & Deli. When the Chamber sought to engage Bengals All-Pro wide receiver Chad Johnson as leader of the World’s Largest Chicken Dance at the 2006 OktoberfestZinzinnati, it knew it had to get out of the box to capture the attention of the exuberant touchdown celebrant, who is flooded with appearance requests. So the Chamber’s special event team placed a call to Jeff Knight, Servatii’s operations manager, with an unusual request: Could you whip up some of Servatii’s famous cream puffs with a design that invokes Johnson’s uniform, the four gold teeth he wears on game day and his then-signature blonde Mohawk haircut? “My initial reaction was to chuckle at the idea, but then I thought, we could do that, have some fun and make some noise,” Knight recalls at the request. In just a day’s time, the bakers at Servatii’s created a dozen “Chad Johnson Cream Puffs” that were delivered to the Bengals front office, accompanied by a proposal for Johnson to serve as Oktoberfest-Zinzinnati’s grand marshal. At A Glance Jeff Knight fronts Gary and Tish Gottenbusch in demonstrating how much Servatii’s loves working with the Chamber. Servatii Pastry Shop & Deli Year Established: 1963 Year Enrolled: 1991 Annual Gross Revenue: $8.5 million Number of Employees: 130 Favorite Chamber Programs: ChamberHealth, ChamberComp, Oktoberfest-Zinzinnati Targeted Chamber Programs: STRAT 8, Morning Mixers The appetizing proposal hit the sweet spot. With Johnson on board as Oktoberfest grand marshal, Servatii’s got to work producing Johnson-motif cream puffs for their nine stores across the region. “It was a 100-percent success, from the product selling to creating a buzz,” Knight says. “We sold out everywhere. We still get requests almost every week.” media outlets,” Knight says. “Our friends saw it in Jacksonville.” Servatii’s “Chad Johnson Cream Puffs” received coverage by the vast majority of media outlets in the Cincinnati market, United Press International, ESPN. com and hundreds of other media Internet sites and blogs. A specially created 50-pound “Chad Johnson Cream Puff” was unveiled just before Johnson took the stage for the Chicken Dance – and that made FOX News’ popular feature, “Fox Watch Across America.” Knight also notes the Chamber was very helpful connecting him to solutions when a building permit was delayed for the new Hyde Park Plaza store. “It was a great marketing piece for us via all the Spoken like a true baker. Regarding traditional Chamber products and programs, Servatii’s enjoys substantial savings through ChamberComp and ChamberHealth. Knight says in 2007 he would like to enroll in STRAT 8 courses and attend more networking events like Morning Mixers. “You get out of it what you put into it,” Knight says of Chamber membership. “We’re very happy with the resources that we use now, but in 2007 want to do a better job taking advantage of the programs. It’s all what you put into it.” 13 Chamber Annual Dinner on Feb. 22 recognizes Great Living Cincinnatians The Chamber will honor William Burleigh, Stanley Kaplan, MD, and Marjorie Parham as “Great Living Cincinnatians” at its Annual Dinner Thursday, Feb. 22, at the Hyatt Regency Cincinnati. They join 107 prior recipients of the award, presented annually by the Cincinnati USA Regional Chamber since 1967. Recipients are chosen by the Chamber’s senior council, comprised of current and past board chairs, based on the following criteria: Community service, business and civic attainment on a local, state and national or international level; leadership; awareness of the needs of others; and distinctive accomplishments that have brought favorable attention to their community, institution or organization. William R. Burleigh Editor, Leader, Visionary Editing and publishing began early for E.W. Scripps Co. Chairman William R. (Bill) Burleigh as ink – and a love for the Ohio River – seemingly always were in his blood. Raised along the Ohio River in Evansville, IN, he first ventured into publishing at 9 years of age, producing the “Neighborhood News” on a Hectograph printing press purchased from the Sears Catalog. The “Neighborhood News” sold briskly for 25 cents, and its first headline was “Knowledge Is Power,” foreshadowing a remarkable connection to the Scripps corporate slogan of “Give light and people will find their own way.” By age 14, he was working as a sports reporter for the Evansville Press, a Scrippsowned newspaper, giving up his other love – basketball – to pursue the dream of cincinnatichamber.com one day serving as a newspaper editor in Evansville, long regarded as a hotbed for outstanding journalism. While studying at Marquette University, he served as editor of the college paper and worked summers in various departments at The Press. He earned his degree in journalism magna cum laude, and was named the outstanding graduate in journalism by Sigma Delta Chi. Following graduation in 1957 and U.S. infantry service, he returned to The Press as a general assignment reporter. Specializing in education and labor, he covered early school integration conflicts in the South in the late 1950s. He became the newspaper’s first urban affairs reporter and earned a series of promotions: assistant city editor in 1960; city editor in 1962; managing editor in 1969; and then to editor and president in 1975, while also serving as corporate secretary of the Evansville Printing Corp. Just 15 months later, though, after fulfilling his childhood dream, Scripps-Howard called and asked Burleigh to move to Cincinnati to breathe new life into the newsroom at The Cincinnati Post. “We had a bunch of real Fourth Estate characters with great talent,” Burleigh recalls of his days at The Post. “Our journalistic quality was wonderful.” Seven years later, in 1984, Scripps asked Burleigh to step away from what he affectionately calls his “bully pulpit” at The Post and promoted him to vice president and general editorial manager of the corporate offices in Downtown Cincinnati. Through the years and up through the ranks – as senior vice president/ Newspapers & Publishing in 1986, executive vice president in 1990, chief operating officer in 1994, president and COO in 1994, CEO in 1996 and chairman of the board in 1999 – he led the transformation of Scripps from primarily a newspaper enterprise into a thriving, diverse media concern with interests in national cable networks, newspaper publishing, broadcast television stations, electronic commerce, interactive media, and licensing and syndication. A highlight of his corporate leadership was arranging a trade with a Texas-based media conglomerate for a two-thirds stake in the Food Network in exchange for Scripps’ San Antonio TV station. That move propelled Scripps successful foray into lifestyle cable networks that now includes HGTV, Food Network, DIY, Fine Living and GAC. He retired as CEO in September of 2000 but remains chairman of the E.W. Scripps executive committee. He is a founding co-chair of the Metropolitan Growth Alliance, which served to launch collaboration across the three-state, 15-county region. From 2002-2004, he served as a member of the National Review Board for the U.S. Conference of Catholic Bishops and as coauthor of “A Report on the Crisis in the Catholic Church in the United States,” prepared by the board for the protection of children and young people. He continues to serve as the courtappointed co-special master in the $84-million settlement of the John Doe class action suit vs. the Diocese of Covington. continued on Page 14 January 2007 14 Great Living Cincinnatians continued from page 9 Marjorie B. Parham Publisher, Pioneer and Mentor Marjorie Parham found her calling through trials, tribulations and tragedy. The strong-willed spirit behind the Cincinnati Herald persevered through it all to produce a well-read weekly newspaper for the AfricanAmerican community that was delivered on-time for more than 30 years under her stewardship. “We had a slogan at the Herald, ‘Know the truth,’” Parham says. “We tried to get to the bottom of things and report them as they really were.” She was born in Clermont County 88 years ago, and after working her way through Batavia High School, Wilberforce University and the University of Cincinnati, she landed steady work with the federal government in Cincinnati, where she worked from 1946-1961. When she decided to leave her post at the Veterans Administration, the VA insisted she get a chest Xray. Her retort: “Why are you insisting on a chest Xray because that’s not what you’ve been kicking for the Chamber Connect past 15 years.” Two years later, in 1963, her husband, Gerald Porter, died due to injuries from an auto accident, leaving her in the role of publisher of the Cincinnati Herald and the Dayton Tribune. She is forthright in saying her late husband was a terrific newspaperman but not a terrific businessman. As she recalls, “I found myself in a position of being broke, black and female – not a great combination in the early 1960s.” But she also boasted a combination of determination and business savvy that quickly made its mark in the Cincinnati business community. As she says, “The first thing I had to do was convince the Big Boys Downtown that I was the real deal and that I meant business.” She served as owner and publisher of the Cincinnati Herald from 1963 to 1996, providing a critical voice to the African-American community, disseminating important news but also chronicling the milestones in the lives of average citizens, bringing importance and recognition to the day-to-day happenings within the African-American community. “One reason why a black paper has been so vital is that, without it, the only kind of news we could get in the newspaper was bad news,” she says. “The satisfaction you get is the ability to present what the major media does not present to the public. I had the privilege of showcasing the good things.” gone on to do outstanding things,” she says. Early on she decided to focus her energies on the Herald while closing the Dayton Tribune. “I set out to make it work,” she says. “I persevered by working hard. I paid myself next to nothing.” In 1996, Parham sold the Herald, but she remains the publisher emeritus, providing editorial and business advice. She remains active in the Cincinnati community as well. Before the Herald enjoyed national representation, Parham pounded the pavement on Madison Avenue and Fifth Avenue in New York City, calling on national ad firms for their advertising dollars. But no ad was too small, she recalls. “I worked very hard to build up a substantial classified section,” she says. Her son, Bill, passed away earlier this year from a stroke. She has two grandchildren and four great-grandchildren. Despite a daunting beginning and several challenges, including an office bombing in the mid1990s, the Cincinnati Herald never missed a week of publication under her direction. “The thing I’m most proud of is giving young people their first start, people who have Parham has demonstrated leadership nationally and locally, serving as board chairwoman of the National Afro-American Museum and Cultural Center and treasurer of the National Newspaper Publishers Association. Of the Great Living Cincinnatian recognition, Parham says she is “mind-boggled.” “I haven’t been someone who takes myself too seriously,” she says. “I never expected to be named a Great Living Cincinnatian. I’m very surprised, pleased and appreciative.” 15 Stanley M. Kaplan, MD Psychiatrist, Teacher, Arts Patron As an avid motorcyclist, Stanley M. Kaplan, MD, has crisscrossed the continental United States, Alaska, Canada and Nova Scotia on his Honda Gold Wing touring bike. However it has been his passion for the humanities and the arts, together with his late wife Mickey, that has enabled Cincinnati USA to ride high as a worldclass destination for the arts and culture. Kaplan has been at the forefront of many major arts initiatives in Cincinnati, including leading the effort to build the Zaha Hadiddesigned, internationally acclaimed Rosenthal Center for Contemporary Art as then chairman of the board of directors of the Contemporary Arts Center. Born and raised in Cincinnati, Kaplan graduated from Walnut Hills High School in 1940 and went on to study psychiatry at the University of Cincinnati College of Medicine, at a time when psychiatry was on the ascent, both nationally and internationally. He completed his medical training at UC in 1946 and then became a resident in psychiatry. He later received cincinnatichamber.com training in psychoanalysis at the Chicago Institute for Psychoanalysis. In 1954 he was asked to join the faculty of UC’s Department of Psychiatry under the direction of Maurice Levine, MD, who was regarded as a true renaissance man. Levine not only taught psychiatry but also brought in lecturers and experts on the arts and humanities, providing a lifelong inspiration for Kaplan. He went on to become a full professor and at one time was interim chairman of the Psychiatry Department. He has also served on nearly every College of Medicine committee and is deeply committed to education. In 1991 he established the national Stanley M. Kaplan Essay contest to encourage improved writing and research skills among medical students. During his career at UC Kaplan was involved not only in patient care and teaching but also in research. He is published widely for his work on a range of topics in psychiatry – particularly for studies in psychosomatic medicine. Throughout the years with Mickey, he served as a visionary for Cincinnati as a world-class center for arts and culture. He was instrumental in the effort to grant London-based Hadid her first U.S. commission – the first art museum for any female architect. The Rosenthal Center for Contemporary Art has been hailed by The New York Times as the most important building built in America since the end of the Cold War. The Kaplans were one of the CAC’s prominent contributors. Across the street from the Rosenthal Center, the Aronoff Center for the Performing Arts features the Jarson Kaplan Theatre, named in honor of the Kaplans and Mickey’s parents. Mickey died in 2003. Later that same year Kaplan established the Mickey Kaplan New American Play Prize to support the production of a new play at the Cincinnati Playhouse in the Park in Mt. Adams. The Dr. Stanley and Mickey Kaplan Foundation also supported the naming of the new dance studio at the Cincinnati Ballet in honor of Mickey. In addition, the Kaplan Foundation has supported a number of other architect-design building projects and programming for area non-profits including the Cincinnati Art Museum, Taft Museum of Art and the University of Cincinnati College of DAAP. Now an emeritus professor, Kaplan is on campus almost daily and continues to do some psychotherapy and teaching. He is also chairman of Cincinnatibased G & J Pepsi-Cola Bottlers, the fourth largest Pepsi bottler in the United States. Kaplan has two sons, Steve and Richard, both officers in G & J Pepsi-Cola Bottlers, and a daughter, Barbara Kaplan, MD. a pediatric physician at the Cleveland Clinic. She has a husband, William Chilcote, MD, and two sons, Jeffery and Michael. “I was overwhelmed at being chosen,” he says of the Great Living Cincinnatian honor. “It feels great to be considered among the many other previous recipients of the award. It means a lot to me.” Business Connections directory corrections ProSource Buyers Guide Category: Copying Machines & Supplies Fax: (513) 769-0080 Emps: 140 Est. Sales: $25-$99.9 Million Email: [email protected] Web site: www.totalprosource.com Commerce Bank/N.A. Buyers Guide Category: Banks OstermanCron Inc. Emps: 15 11745 Chesterdale Road, Cincinnati, OH 45246 Phone: 513.771.3377 Fax: 513.771.3380 Email: [email protected] Website: www.ostermancron.com NAICS: 442110 Est. Sales: $5-9.9 Million Office furniture, ergonomic seating and keyboard platforms, open office panel systems, furniture consulting, specialist. Joel Osterman, President Keith Cron, Vice President January 2007 2007 For information on exclusive advertising opportunities in future issues of Chamber Connect, call Cynthia Oxley at 513.579.3193. 300 Carew Tower 441 Vine Street Cincinnati,OH 45202-2812 Route to: __________________________ __________________________ __________________________ Visit our Web site at cincinnatichamber.com 02-07/7476/TRI/AN