Training material - Masonry Heater Design House
Transcription
Training material - Masonry Heater Design House
2005 Training material 1 Table of contents A. General Information 1. Company Presentation 1.1. Tulikivi in Short 1.2. History 1.3. Tulikivi U.S., Inc. 1.4. Authorized Tulikivi Distributors 4 4 4 6 7 2. Soapstone 2.1. Mineral Composition and Special Properties 2.2. The Birth of Soapstone 2.3. Production From a Stone Block to a Fireplace 8 8 8 11 3. Tulikivi Fireplaces 3.1. What is Tulikivi? 3.2. Special Tulikivi Features 3.3. How Does a Heat-Retaining Fireplace Work? 3.4. The Ecology of Wood Heating 3.5. Pleasant and Healthy Radiant Heat 13 13 13 17 20 21 4. Choosing the Right Model 4.1. Fireplaces, Bake ovens and Stoves (Models) 4.2. Frequently Asked Questions 22 22 24 5. Other Tulikivi Products 5.1. Architectural Stone and Tiles 5.2. Chimney Options and Benches 26 26 28 6. Test Results and Technical Data 6.1. Environmental tests 6.2. Efficiency tests 30 30 30 7. Installing a Tulikivi Fireplace 7.1. Shipping and Handling the Pallets 7.2. Proper Equipment 7.3. How to Prepare For Installation (Site Planning) 7.4. Notification and Warranty 34 34 36 39 42 8. How to Use Tulikivi Fireplaces? 8.1. Operating Manual 44 C2 2 8.1.1. Break-in Period 8.1.2. Regular Use 8.1.3. Operating Fireplaces 8.1.4. Operating Fireplace/Bakeoven Combination Units 8.1.5. Operating Cookstoves 8.1.6. Heating a Tulikivi That Has been Idle 8.1.7. Care and Cleaning 8.1.8. Safety Notice C2 C2 C2 C2 C2 C2 C2 C2 9. After Sales Service 9.1. Claim Procedure 9.2. Tulikivi Owners 9.3. Claim Form 45 45 45 46 10. Ordering a Tulikivi Container 10.1. Purchase Order Form 47 48 B. Technical Manual TTM 1.1 Custom Design Heaters Combination Units Tulikivi Chimney Connectors Tulikivi Heated Sitting Bench Foamglas Usage with Tulikivi Labels C. Attachments 1.Tulikivi book 2.Operating Manuals 3.Tulikivi Brochure 4.Site Planner 5.Warranty Card Form 3 1. Tulikivi company presentation Tulikivi in short The Tulikivi Group business concept is to focus on the acquisition and processing of natural stones as well as manage large-scale soapstone deposits. The Group's objective is to improve its customers' quality of life by processing natural stone materials into high-quality finished products. The Group's core business areas are heater business and architectural stone business. The Group handles the marketing and distribution of its products in Europe and North America. Market share and operating fields Internationally Tulikivi Group is the largest manufacturer of soapstone products. It is among the group of five largest manufacturers of heat-retaining fireplaces worldwide. *Heat-storing fireplaces 88.6 % *Architectural Stone work and sub-contracting 11.4 % Export countries and the Tulikivi Group Tulikivi exports to Austria, Belgium, Canada, Denmark, Estonia, France, Germany, Italy, Netherlands, New Zealand, Norway, Russia, Sweden, Switzerland and USA. The Tulikivi Group includes the parent company Tulikivi Corporation as well as Kivia Oy, AWL-Marmori Oy and Tulikivi U.S., Inc. Business Indicators 2004 Net Sales Profit *) Investments Personnel *) Profit before extraordinary items. EUR 55.3 million EUR 4.9 million EUR 3.9 million 513 History At first man learned how to use fire. Then he discovered soapstone. It was a mystical stone. Heavier than any other stone and easily workable. At first amulets and images of gods were crafted from this special stone. The oldest soapstone artifact found in Finland is a club with an elk's head dating back to around 7000 B.C. It shows a dead or sleeping elk and was used in rituals. Export Item at the End of the Century Soapstones reputation as a wonder stone reached Helsinki, Finland in 1893, when a group of distinguished industrialists founded the Finnish Soapstone Company. Soapstones fame spread rapidly to the imperial courts of St. Petersburg and Moscow. The stone was shipped from Lake Pielinen via the Saimaa Canal to Russia to become building and fireplace stone material for the palaces. 4 A village formed around the quarry. Hundreds of stone workers moved into the area along with their families. The work was hard and required skill. There were few machines. The stone was sawn by hand. The Art Nouveau period was the golden age of soapstone. In the hands of skilled sculptors, soapstone yielded splendid columns, reliefs, facade decorations and stairways in important buildings in Finland, still visible today. Caught by the revolution and the quiet decades With the Russian revolution the export ceased. The Second World War shifted interest to a new material - steel. The war ended, people made peace and began rebuilding. A new emphasis concentrating on efficiency and speed started a new era of home appliances. Electric cook stoves and central heating systems replaced wood stoves and fireplaces. Many worthy traditions faded during the era of industrial and technological development. So did the importance of soapstone. The quarrying activity in Nunnanlahti came to a standstill. The village was left deserted for twenty years. The tradition was broken. The stone workers' houses fell in leaving only the soapstone fireplaces as a reminder of the village's past glory. Long before the group of industrialists came from Helsinki, the people in North Karelia always used to say that a fireplace built with the "wonder stone" from the shores of Lake Pielinen will outlast the house it has been built in. When a house caves in, a new one can be build around the soapstone fireplace. A new company is born In the summer of 1979 all that was left in Nunnanlahti was an abandoned quarry surrounded by a thick row of shrubs. Fortunately soapstone found new believers. Time had performed its task. People began to go back to their roots and started to value the feeling of a crackling fire and natural building material once again. In 1980 the old enterprise reopened its operation, this time under the guidance of new entrepreneurs, Eliisa and Reijo Vauhkonen. The company soon began to use the name Tulikivi, which means "fire stone" in Finnish. Things got off to a slow start. No machines for soapstone’s manufacture were available; they had to be designed in cooperation with Finnish engineering companies. The fireplace product line acquired a new look as well. In 2002 Tulikivi had sold 200.000 fireplaces worldwide. Industrial designer Hannu Kähönen describes his work as follows: "Soapstone is a stubborn companion - like us Finns. You can't simply force it to become a fireplace. Soapstone raised from the heart of the earth is sensitive. It takes a craftsman; who is just as stubborn to transform the stone into a beautiful fireplace. These days people are searching for a primitive, sort of nationalistic - Finnish - way of urban living with fire at its core. Fire has always been an element close at hand from our past as foresters. Somehow the city people lost their connection with fire. Now we are trying to restore this link." 5 Important dates 1988 The company was listed on the Helsinki Stock Exchanges OTC list. 1993 The company changed its name to Tulikivi Oy, using its international brand name. 1994 Tulikivi Oy was listed on the Helsinki Stock Exchange. 1994 Tulikivi Oy became the first stone processor to receive an ISO 9001 quality certificate for its production processing. Tulikivi U.S., Inc. All Tulikivi products sold in North America are manufactured in Finland and sold through the wholly-owned US subsidiary, Tulikivi U.S., Inc (TKUS). TKUS is currently headquartered in Charlottesville, VA. TKUS operates through a network of regional distributors, some of whom have subordinated dealers. TKUS has nine regional distributors (one in Canada and eight in the United States). All distributor orders are placed to Parent Company, Tulikivi Oyj (TKOYJ). TKOYJ ships the units in full containers directly to the distributor. Orders will be invoiced by Tulikivi U.S., Inc. Contact Information Tulikivi U.S, Inc. P.O. Box 7547 Charlottesville, VA 22906-7547 http://www.tulikivi.com Customer service tel. 800 843 3473 Order Placement, Aira Martikainen 83900 Juuka, Finland Tel. +358 13 6811 208 Tel. 1 888 9266987 USA toll free Tel. 1 877 4289182 CAN toll free Mobile +358 40 5011 368 Fax. +358 13 6811 120 Fax. 1800 417 8290 from USA Fax. 1800 893 3602 from Canada E-mail: [email protected] http://www.tulikivi.com Technical Manager, Erkki Järvinen 83900 Juuka, Finland Tel. +358 13 6811 224 Mobile +358 40 5009 465 Fax. +358 13 6811 120 E-mail: [email protected] http://www.tulikivi.com Vice-president of Sales, Juha Turunen 83900 Juuka, Finland Mobile +358 40 5320 513 Fax. +358 13 6811 120 E-mail: [email protected] http://www.tulikivi.com 6 Authorized Tulikivi Distributors NORTHEAST CENTRAL US WESTERN US Dean’s Stove & Spa, Inc. www.deansstove.com 120 West Main Street Southington, CT 06479 Tel. (860) 621 5311 Fax (860) 621 3258 Sackett Brick Co. www.sackettbrick.com 4217 Portage Street Kalamazoo, MI 49001 Tel. (269) 381 4759 (800) 848 9440 Fax (269) 381 2684 Dealers in: Illinois, Indiana, Iowa, Michigan, Minnesota, Alaska Masonry Heat Distr. 600 Cove Rd. Ashland, OR 97520 Tel. (541) 482 9379 (877) 969 5541 Fax. (541) 482 9379 Dealers in: Oregon, California, Nevada Missouri, Ohio (north), Wisconsin ALASKA Mountain Flame, Inc. www.mountainflame.com 42825 State Route 28 Arkville, NY 12406 Tel. (845) 586 2700 (800) 250 6485 Fax (845) 586 5190 Showroom: Stone Comfort Fireplace Gallery 150 South St. Plainville, VA 02762 Alaska Masonry Heat ROCKY MOUNTAIN REGION Cornerstone Masonry Distributing, Inc. www.warmstone.com P.O. Box 83 www.alaskamasonryheat.com P.O. Box 32118 Juneau, AK 99803 Tel. (907) 790 9330 (888) 922 9330 (AK only) Fax. (907) 790 9330 CANADA Tel. (508) 699 5038 Dealers in: Maine, Rhode Island, Vermont Pray, MT 59065 Tel. (406) 333 4383 (800) 321 7010 Fax (406) 333 4383 Soapstone Heating Systems Inc. MID-ATLANTIC Dealers in: Colorado, www.soapstoneheating.com Montana, Utah, Washington (east), Wyoming Box 97 Big Lake Ranch BC V0L 1G0 Tel. (250) 243 2100 NORTHWEST (877) 890 8770 Fax. (250) 243 2100 Dealers in: Alberta, British Columbia, Ontario, Manitoba, Yukon, New Brunswick Mid-Atlantic Masonry Heat, Inc. www.virginiaradiant.com 1229 Harris Street, Suite 1 Charlottesville, VA 22903 Tel. (434) 979 9709 (888) 544 5442 Fax (434) 979 6416 Dealers in: North Carolina, Pennsylvania, South Carolina, Virginia, Texas StoneFire Design, Inc. 501 SE Columbia Shores Blvd., Suite 1000 Vancouver, WA 98661 Tel. (360) 696 4404 Fax (360) 696 4424 Serving: WA and OR (northwest) states 7 2. Soapstone Mineral composition and special properties The mineral composition of soapstone quarried in Juuka, Finland is Talc 40-50 %, magnesite 4050%, penninite 5-8 %. Talc makes soapstone easily workable. Magnesite makes it tough and durable. High volume weight 2980 kg/m3 Good heat resistance: melting point 1630-1640 oC Excellent heat-storing property: specific heat 0.98 kJ/Kg oC Compression strength 25 MN/m2 Excellent thermal conductivity: 6.4 W/mK Hardness 2-3 Mohs Heat expansion 0.0017%/oC Acid and base resistant Resistant to extreme cold and hot temperatures Suitable for cooking, serving food and chilling drinks Soapstone products have a long life span Soapstone has a pleasant, pearl grey color One can certainly say that soapstone is a stubborn companion. It endures extremely harsh conditions without complaining. It can withstand the bitter cold of the arctic, the extreme heat and humidity of the tropics, the grueling hot sun, acid rain or the smoke-filled air of industrial areas. It also possesses a phenomenal acid and alkali tolerance. Soapstone offers the architect and designer an unlimited variety of applications. The stone is easy to work with; it can be lathed, cut or honed. Its surface can be shaped, routed, cut, or milled either by machine or with hand tools. The birth of soapstone In the beginning was chaos from which the universe came to exist, at its edges the earth began to form. In the beginning our planet was fire and smoke. Then the crust began to cool. The continental plates shifted and formed mountain ranges. Two and a half billion years ago, minerals began to crystallize under immense pressure and extreme heat, in North Karelia, where Nunnanlahti lies today, in the heart of the Karelian mountain range. Through this metamorphosis a rare creation of nature was born, a stone made of talc and magnetite, which mankind called soapstone. Mother Nature bestowed this stone with the ideal properties for fireplaces. It has a high specific gravity, an unsurpassable ability to retain heat and is able to withstand hot fire for a long time. No industrial process can duplicate what Mother Nature has created. 8 Specific heat capacity Thermal conductivity 9 Heat storing capacity of soapstone (1000 lbs soapstone) 10 Production from a stone block to a fireplace The rough, newly quarried soapstone block has a long way before it becomes a Tulikivi fireplace. Here is a brief account of what happens. (Please see also the drawing on next page.) First, the soapstone is quarried in an open pit. The individual blocks are hewn with a large chain saw from the mother deposit. Careful attention is paid to the natural grain of the stone as the grain is important to the final assembly of the fireplace. (Please see the photos below.) These 5 to 10 ton blocks are then lifted away by the largest of excavators to the start of the production line. The production line was specifically developed to process soapstone. It is a highly automated, electronically controlled series of sawing and finishing machines connected by a conveyor belt. The saws are equipped with diamond tipped blades and water is used to cool the blades during sawing as well as assisting in removing dust. The large rough boulder is measured by a laser beam and sawn into rough slabs. These slabs then go to a multiple circular saw, quided with a laser eye that cuts the large slab into as many as 15 smaller slabs. Then, the individual slabs are transferred to disc saws to be squared and cut into fireplace stones of a required size. Then, the various grinders and other tools take over until the fireplace stone is ready for final packing to the customer. Although the line is automated, it does not replace the skillful and trained hands of the craftsman, operating the machines. The result? Carefully finished, tailor-made stones ready for a fireplace or bakeoven. Along and against the grain Against grain stones are mainly used on the fire surface because these stones last very high temperatures. 11 Tulikivi production process Quarry Primary Saw Multiple-blade Saw Honing Thickness Lengths Calibration, Honing, Beveling, Grooves, Drillings Calibration Width Calibration, Spline Grooves, Bevels Rough Face Blocks Profile Cutter Cut-outs Buffer Storage Cut-off Saw Holes Packing Bolted Stones Shipping 12 3. Tulikivi fireplaces What is Tulikivi? Nothing warms a room like a fireplace. Well, at least in theory. Although the sheer beauty of the flames is seductive, most conventional fireplaces are ineffective when it comes to heating. In fact, some fireplaces draw heat out of a room. So how can your love of a good, roaring fire peacefully coexist with the need to keep your house warm? One word: TULIKIVI. (That's TWO-lee-KEEvee.). In Finnish, it literally means "fire stone." In English, it translates into one of the world's most beautiful and efficient ways to heat your house. The concept is simple. Made of elegant, sensuous soapstone, the environmentally responsible wood-burning Tulikivi takes advantage of a thermal-mass principle used for centuries in Scandinavian fireplaces. Unlike a conventional fireplace, which sends warm air up your chimney, the Tulikivi soaks up the fire's heat and stores it. Then it slowly and gently releases the warmth. And, because the stone generates a natural, evenly circulated radiant heat (like the warmth of the sun), the air in your house is never too hot or dry. Thus, a Tulikivi fireplace allows you to experience the best of both worlds. You can enjoy the romance of a crackling fire and heat your house efficiently and cleanly. Special Tulikivi features Tulikivi fireplaces are hand-built by trained craftspeople. Each model is not only beautiful, but also practical and easy to use. No other type of heating device combines all of these features. Sturdy soapstone construction. (1) Both the interior and exterior are built of solid soapstone blocks fitted in a unique manner with mortar, pins, and clips. This flexible system allows expansion and contraction with heating and cooling cycles. Bakeoven. (2) Ovens in standard sizes are an option for many models. Temperature gauge. (3) This device makes it easy to monitor bakeoven temperature. 13 Air-tight patented doors. (4) All Tulikivi fireplaces are outfitted with large glass doors to allow safe fire viewing. The doors are equipped with a patented air control system promoting efficient combustion and a clean window. Air-washed ceramic glass ensures a briskly burning fire and offers a soot-free view of the flames without the danger of flying sparks. The windows are made of fireproof glass. Door types 14 Rough face stone. (5) Added for texture and interest, rough-cut soapstone panels are a popular decorative option. Air adjustment on ash-box door. (6) Precise air adjustment either on the ash-box or the bakeoven door allows optimal air flow for complete and clean combustion. Because combustion is so efficient, ash deposits are minimal and can be removed easily in the covered removable ashpan. Firebox. (7) Each fireplace and bakeoven has an individual soapstone chamber, or firebox, where the fire burns. When combustion is at its height, flames fill the entire chamber and are fully visible through glass doors. Mantles. (8) Mantles is a one way to decorate the units. There are several different options. Please see the drawing on next page. 15 Mantle profiles 60 mm 30 mm 16 How does a heat-retaining Tulikivi fireplace work? The principle is easy. Wood is burned quickly, cleanly and efficiently at high temperatures in a heat-retaining Tulikivi fireplace. Most of the thermal energy is retained in the soapstone mass, which continues to radiate heat evenly and steadily over a period of time long after the fire has gone out. Most of the generated heat is transferred evenly into the room in the form of comfortable radiant heat. This reduces wood consumption as well as emissions. The contra-flow system The contra-flow system is used to collect thermal energy from hot flue gases. When wood burns in the firebox high temperatures are reached quickly, forcing the burning flue gases into the upper combustion chamber below the top lid. The hot gases are then guided down and out into the side channels, where the heat is released into the exterior stones. At the same time, room air outside the fireplace walls warms and moves up the stone surface in a path opposite to the interior down flow. These two opposing air flows are known as contra-flow. 17 The dual combustion system All Tulikivi bake ovens except the dual purpose fireplace/bake oven combinations operate on the dual combustion principle. Unburned gases from wood burning in the firebox rise to the upper combustion chamber. Thanks to the secondary air supply flowing into the bake oven via the ash pan and grate, these gases are also burned to produce more heat. Tulikivi bake ovens bake evenly over a long period of time. Breads, pizzas and other foods retain the fine aroma associated only with a genuine wood-burning bake oven. 18 Electrical heating elements Electrical heating elements can also be installed in your Tulikivi fireplace; in this case the unit can be heated with firewood or electricity. The fireplace can be heated when away from home or at night during off-peak rate hours using a thermostat timer system. The system is built into the fireplace so that it will automatically come on when heat is needed. The temperature of the fireplace will be maintained continuously. This option is an ideal solution for vacation homes and when you are away from home for a longer period of time. Benefits of electrical heating elements *An addition for heating with firewood *Heating during off-peak rate hours *Provides basic heating *Ensures draught in extreme conditions *Dust-free heating *Replaces electric radiators *Heating elements are very durable, their heat resistance is almost 1000 oC (1900 oF) How to install electric heating elements Please see section 7. 19 The ecology of wood heating The Tulikivi fireplace was a unique contender at the Kyoto Conference on Climate. Proper woodburning does not affect the atmosphere's carbon dioxide level, therefore a Tulikivi does not promote the greenhouse effect. Dry firewood will burn extremely clean in a Tulikivi fireplace, thus producing the same level of carbon dioxide as would be released by the normal process of natural wood decay. The same applies for the nitrogen and sulphuric dioxide levels in comparison to emissions of fossil fuels. Always use dry wood An environmentally conscious person burns dry wood in the Tulikivi fireplace. Energy content of firewood The thermal value of different wood types (as mentioned below) is approximately 4.1 kWh/kg in 15% humidity. The energy content of 2.5 kg of firewood equals that of one liter of oil. One cubic meter of firewood releases an equal amount of energy as 190 liters of heating oil (in Finland). (For more details please see Operation Manual.) The Tulikivi fireplace – a complementary heat source The Tulikivi fireplace is a heating system, which dramatically reduces electrical and oil consumption necessary during the winter. Normally, over half of the home's annual heating consumption is incurred in the three coldest months of winter. When the Tulikivi fireplace is used during the heating season, it supplies over 50% of the required heat output, while consuming only 10% of the total annual thermal energy requirement. On average, three cords of firewood is needed to achieve results. Smoke gases and efficiency In the Tulikivi fireplace, firewood burns cleanly, with an even draft and hot flame. Thermal energy is quickly stored in the fireplace's stone, which releases heat slowly and evenly into the room. The Tulikivi fireplace is efficient and produces minimal emissions. The smoke gases produced by burning wood contain very few substances harmful to the atmosphere. The sulphur level found 20 in wood is approximately 0.05%, making sulphur dioxide amounts in smoke gases very low. The nitrogen level in wood is negligible. The Tulikivi fireplaces emissions and efficiency exceed the requirements set by German norm DIN 18891, which ensures the environmental-friendliness of wood-burning fireplaces. Warning The most harmful element found in smoke gases is carbon monoxide, which may enter the room should the flue be closed too early. The flue must not be closed before the wood and coals have burned out completely. It is therefore recommended that a 4% bypass flow be made in the flue plate to further prevent the danger of carbon monoxide build-up Safety Tulikivi fireplaces are very safe. The soapstone gets warm in normal use but never dangerously hot as, for example, a cast-iron woodstove does. Scientific studies show radiant heat to be among the healthiest forms available. All Tulikivi fireplaces and products meet Underwriter's Laboratory (UL/ULC) standards. Pleasant and healthy radiant heat There is something special about the air in a room heated by a Tulikivi fireplace. Especially if compared with central heating. To begin with, burning wood has a unique odor all of its own and a fire makes the room air circulate in a natural way. Combustion involves the combining of wood and flame with oxygen. The oxygen required for the process is taken from the room air. Efficient combustion consumes about 850 gallons of air per pound of wood. This being the case, burning a full load in a Tulikivi fireplace changes all the air in the home, providing of course, that there is no obstacle to fresh air taking its place. The room gets aired: it is filled with fresh air. But there is none of the drafty breeze caused by an open fireplace with its much bigger air intake. Further, the air in the room remains fresh, because the surface of the Tulikivi stove is always at an even temperature. It is never scorching hot, so it cannot burn the room air like a glowing conventional stove or a red hot radiator. Some of the heat from a Tulikivi fireplace is radiant and some is convective. You can feel the radiant heat near the stove as gentle convective heat fills the whole room. This is according to the law of physics - hot air rises and cold air falls. There is a constant gentle rise and fall in the air columns alongside the stove as the surface releases its heat into the air. This sets all the air in the room gently circulating, which dispels any excessive moisture in the room. 21 4. Choosing the right fireplace model Fireplaces, bake ovens and stoves Our current product line carries a dozen standard fireplace designs. The task is to find the "right one" for the customer. First of all the main objective has to be determined, whether the customer needs a fireplace to heat the home, to create a nice atmosphere, to bake and/or cook, to divide a room, to decorate, to pass traditional values on the next generation or to gather around a fireplace in a cozy atmosphere. In addition to intended use, consider also the size of the heated area versus the size of the unit, appearance and heating requirements. Fireplaces (TU, KTU) A fireplace is an efficient source of heat and can be used to solely heat the home or in addition to another heating system. All Tulikivi fireplaces have a large airtight glass door to allow a sooth-free and safe view of the flames. Corner Fireplaces (KTU) function as all the other fireplace models, but saves precious floor space since they are placed in a corner of a room. Some of the fireplace models come with a panoramic window. Large glass doors bring the warmth and glow of the fire right into the room. Fireplace/ bakeoven combinations (TLU & KTLU) This combination unit can serve as an ideal solution for different needs in a household. It can be used as a perfect room divider between kitchen and living room to heat the home and to bake or roast foods. The fireplace/bakeoven is available with both fireplace and bakeoven on one side or can be modified with the bakeoven rotated 180 degrees facing the opposite side of the room. Corner fireplace/bakeoven (KTLU) functions as TLU’s but it saves more floor space due to its corner installation. Bakeovens (LU) Exceptional baking and food preparation performance. The oven bakes with a long and even heat. The center of the kitchen which creates an old fashioned atmosphere with its gentle warmth and aroma. Also a heating source for large rooms. 22 Cookstove (LLU) Its appearance resembles a cookstove from the good old days. The cookstove has excellent baking properties as well as a fast heating cooktop in addition to providing an efficient heat source. It is primarily intended for food preparation and cooking. Custom-made units Fireplaces that break all boundaries in form and interior design trends. If the customer is looking for a custom-made unit please do the following: 1.Fax the drawing, sketches or plan to Tulikivi, Juuka, Finland. 2.Tulikivi will provide you with a price quote. 3.Tulikivi ensures that the fireplace is properly designed to meet all standards of efficiency and safety. 4.Tulikivi will search for the most cost-effective way to produce the fireplace in addition to providing the design service. The Tulikivi product line is manufactured using state-of-the-art production equipment ensuring an absolute consistency in quality as required by the ISO 9001 certification. Skilled, trained craftsmen in the field complete the installation. As an additional source of talent and skills, Tulikivi can draw from a pool of stone artisans, sculptors, engravers and decorators from around the world. Traditional units - art nouveau line Tulikivi also manufactures elegant, traditional units that require a great deal of craftsmanship, such as the Saarinen line. These fireplaces are crafted based on designs by the world-renowned architect and designer Eliel Saarinen. 23 Frequently asked questions Is a Tulikivi safe for my family? Very. The soapstone gets warm in normal use but never dangerously hot as, for example, a castiron woodstove does. Scientific studies show radiant heat to be among the healthiest forms available. All Tulikivi fireplaces and products meet Underwriter's Laboratory (UL/ULC) standards. Can I put a Tulikivi in any room? Yes. The broad range of sizes and models makes it possible to use a Tulikivi almost anywhere from an open floor plan to a small enclosed room, such as a cozy den. Your Tulikivi dealer will help you choose the right fireplace for your needs. Can I use a Tulikivi as a primary heat source? Yes, depending on the size, location, and insulation of your house. (An electric backup option is available.) A Tulikivi works extremely well as a secondary heat supply and can reduce your heating load significantly. Can I use a Tulikivi in an air-tight house? Yes. New, very tight houses may require an inlet for outside "make up" air. This can be done with an inexpensive vent. Is a Tulikivi easy to install? Very. In a properly prepared site, installation takes only two to four days, requires few materials, and is a remarkably clean, hassle-free process. Is a Tulikivi difficult to clean? No. Because the fire burns so clean, soot and creosote are rarely a problem, and the high heat of the fire burns bakeoven spills away. Fly ash does build up, but is easy to brush out. As with any fireplace, you should have your chimney professionally cleaned once a year. Do I need special wood? No. Unlike many other wood-burning heating devices, the Tulikivi is not finicky. Any seasoned wood will burn well. Logs should be 12”-16” long and a maximum of four inches in diameter. 24 Is it easy to cook in a Tulikivi? Yes. Cooking with radiant heat is a wonderful experience. Anything you can cook in a conventional oven can be cooked in a Tulikivi oven. With a little practice you will learn to regulate the temperature (indicated by a gauge) with the amount of wood you use and be able to turn out delicious meals. Safety notice: If a Tulikivi fireplace is improperly built or operated incorrectly a house fire may result. Tulikivi dealers install and instruct you in the safe operation of your unit. To insure safety, follow all operation and maintenance procedures outlined in the manuals supplied with each fireplace. All Tulikivi fireplaces and products meet Underwriters Laboratory (UL/ULC) standards. 25 5. Other Tulikivi products Tulikivi produces also other soapstone products such as the tiles, chimney stones and warming benches. Hukka products are manufactured by Hukka Design Oy. The company is based in Tuupovaara, Finland. Tulikivi U.S., Inc. exports Hukka products to USA. Architectural stone and tiles Soapstone is a durable and timeless stone for flooring. With its pearl-grey, soft color it does not draw immediate attention. Due to its heat-retaining abilities, it is the perfect material for floor heating applications. Soapstone is also a safe flooring alternative for areas exposed to moisture. It retains good traction even when wet and feels velvety smooth under bare feet. Soapstone could also be dubbed the quiet stone. It doesn't rattle, echo from footsteps, or cause any other type of acoustical problem. Custom tiles and slabs Other thicknesses and stone sizes as well as speciality stone (such as green or black serpentinite) are available by special order. Soapstone tiles and slabs Stone tiles and slabs 98.5 mm x 200 mm (8 mm thick) 4.00" x 7.88" (.31" thick) 148 mm x 300 mm (8 mm thick) 5.81" x 11.81" (.31 thick) 148 mm x 300 mm (10 mm thick) 5.81" x 11.81" (.39 thick) 300 mm x 300 mm (10 mm thick) 11.81" x 11.81" (.39 thick) 148 mm x 300 mm (15 mm thick) 5.81" x 11.81" (.59 thick) 300 mm x 300 mm (15 mm thick) 11.81" x 11.81" (.59 thick) Thicknesses: 30 and 60 mm Widths: 300, 450, 600 mm (also intermediate sizes 150-630) Lengths: 150-1200 mm 26 Cylinder stone Cylinder stone is intended for applications in: pillar cladding, steel-structure fire shelters, vertical canals, pilasters, rounded corners, furnishings, furnishing legs and chimneys. We have at our disposal a variety of routing machines with which we are able to industrially produce various special form pieces for use in such applications as reliefs, tabletops, and stone mosaics, to name just a few. Applications of soapstone Soapstone can be used in: facades, staircases, pillars, portals, concrete elements, tile flooring, mosaic flooring, windowsills, furnishings, heat walls, interior walls, wet areas, bathroom furnishings, snooker tables, sauna oven stones, ornamentation, reliefs, sculptures, spark screens, stone cylinders, flues, ceramics (pulverised soapstone), barbeque grills, cooking stones, wine coolers, kitchen structures, grill surfaces, utensils, laboratory structures, and speaker housings. 27 Chimney options and benches Tulikivi heated benches Heated benches are one of the most popular options for a Tulikivi. There are many possibilities in both standard benches and custom versions. In many cases, the bench can be heated. (Pictured here are KP 230 and KP 200. See also the bench alternatives on next page). Tulikivi chimney options Tulikivi fireplaces, bakeovens and stoves can be used with masonry, UL-approved poured-in-place liners, and UL-approved prefabricated chimneys for solid fuels. An interior chimney is the best option, for in addition to being better insulated it will also enhance the thermal mass capabilities of the fireplace, thus radiating more heat into the home. However, almost any existing chimney can be adapted for use with a Tulikivi. All chimneys must meet local or National Fire Protection Agency (NFPA) codes. The adaptable Tulikivi fireplace can vent from the sides, rear or top. When using top venting, a call “A” stainless stell chimney is used with other listed components to create a venting system which is adaptable to most homes. Tulikivi also sells cylinder stones for chimney connectors. Currently there are four options. (Please see the drawings.) For more information about chimneys and venting please see Site Planner and TTM1.1 28 Bench placement alternatives (KP 230) 29 6. Test results and technical data Environmental tests Tulikivi burns cleanly and efficiently which means cleaner air and big savings in firewood. Tulikivi fireplace emissions have been tested worldwide. Whether in Germany, United States, or in Sweden, our fireplaces perform wonderfully to the highest standards. The most precise tests are conducted in Sweden, the pioneer in environmental protection. Even in the demanding Swedish environmental tests, Tulikivi fireplaces came through without a blemish. These tests were then confirmed at the State Research Center of Sweden and the technical University of Stockholm. The results are flattering enough that Sweden allows our fireplaces to be installed in densely populated, developed cities and towns. Germany has issued a wealth of legislation on fireplace safety, reliability, economy, efficiency, construction, and environmental impacts. In fact, each household chimney must be inspected once a year by a state-certified inspector. All fireplaces are subject to special energy conservation regulations (ENEG), and DIN norms regulate fireplace assembly. Despite this characteristic German thoroughness, Tulikivi fireplaces pass with ease. They even pass the tests of the distinguished Rosenheim Institute examining the safety and health impact of materials used in housing from an environmental point of view. (Please see also the attached certificates.) In the United States, the EPA has started to regulate fireplaces. Tulikivi is leading the development of emission standards with appropriate trade associations and leading testing institutions, such as Virginia Polytechnic Institute & University and Omni Environmental Laboratories. The results of these tests show that Tulikivi fireplaces are among the cleanest burning fireplaces available. Efficiency tests Each Tulikivi model is subjected to a lengthy process of product development in which burn tests conducted in our laboratories play a vital role. The following are the key measurements in those tests: *carbon dioxide emissions *carbon monoxide *particle emissions *overall efficiency *combustion efficiency *flue draft pressure *flue gas temperatures *surface temperatures *internal temperatures *heating performance These bun tests and subsequent computer analysis occupy an extremely important role in the product development process as they are the quidelines for the final design and costruction of the fireplace. 30 Overall efficiency The overall efficiency is measured according to the total energy available from the firewood minus heat losses from flue stack loss, noncombusted gases, and unburned fuel. All this is done according to German standard DIN 18891. The efficiency curve illustrates the rapid ignition of the Tulikivi. The combustion efficiency quickly rises to 80-85%. Bakeoven models tend to be closer to the 88% range. The carbon monoxide content indicates harmful emission levels. The lower the number, the cleaner the emissions. The CO levels in Tulikivi fireplaces are so small that they are barely detectable on this scale. In normal burning, the values are below 0.5%, although they may rise to a few percent during the ignition phase of the burn. These excellent values are made possible by the patented airflow system and combustion chamber design, the result of sustained planning and testing. Surface temperature of a tulikivi fireplace During one to two hours of heating, Tulikivi’s soapstone soaks up the fire’s heat and stores it. The temperature at this point has risen to circa 100 oC (212 oF). Then the fireplace slowly and gently releases the warmth for over twenty hours i.e. long after the fire has gone out. 31 Losses The smalles loss in the combustion cycle is in unburned fuel. Only 0.5-1% of the available energy remains unburned through the cycle when the stove is properly operated. Only 1 to 10% of the energy escapes with non-combusted gases. Therefore, the Tulikivi is very combustion efficient. Flue stack loss accounts for most of the energy loss in the system. Initially, about 10% is lost up the flue at the start of ignition. At the end of the combustion cycle, heat absorption into the stone diminishes slightly as the stone is saturated with heat. The principle behind this system is to let the fire be very combustion-efficient while the soapstone’s heat retention and theral conductivity allow the heat to be captured and then released evenly over a long period of time. This makes the system high in overall efficiency. 32 Flue draft pressure The flue draft pressure is the most important measurement to indicate the reliability of a Tulikivi system. Efficient burning is impossible without a good strong draft, which depends on an adequate chimney system. Fortunately, the contraflow flue channels in your Tulikivi help to increase the draft pressure, which aids the combustion process. The starting pressure is around 5 Pa and quickly rises to 20 Pa which is a good level of draft. The curve drops off at the end of the fire when the damper is closed. Flue temperature Flue gas temperatures in the chimney are very important. To insure good draft and to prevent moisture from condensing on the flue surfaces, a minimum of 250 oF (125 oC) should be maintained. Although most solidfuel chimneys in North America are rated for 2100 oF (1150 oC) temperatures, the Tulikivi will produce temperatures on average of 500 o F (260 oC) as seen from the temperature curve. These temperatures are ideal and will keep the chimney clean, promoting longer chimney life. Tulikivi fireplaces and the greenhouse effect People are renewing their interest in and responsibility for the environment and for the quality of our air. Tulikivi owners can sleep with a clear conscience. Burning wood does not contribute to the greenhouse effect. As a renewable resource, newly planted trees more than absorb the amounts of carbon dioxide than does wood burning. Thus, Nature has created a check and balance system within the environment. Of course there are other gases emitted from wood burning, but the overall impact on the environment is minimal. The chief threats to the environment come from nonrenewable resources such as coal, oil, and natural gas. These fossil fuels emit harmful levels of sulphur and carbon monoxide. Using Tulikivi makes a responsible commitment to the environment and reduces our need for fossil fuels. 33 7. Installing a Tulikivi fireplace Shipping and handling the pallets All Tulikivi units are manufactured in Finland and shipped in containers directly to the distributor who ships the units further to the building sites. Opening and inspecting the package Each Tulikivi masonry heater package is inspected carefully at the factory before shipment. However, you should conduct an inspection upon delivery. If your shipment is found to be incomplete upon delivery, or if you notice some components to be damaged or broken, contact the sales office immediately. If the damage appears to result from transportation, please contact the shipper immediately and register a complaint/claim in writing. Read the installation manual before installation Read the Installation Manual completely before installing the Tulikivi unit. The installation must be done correctly from the start so that it is done properly and complies with safety codes and listings. (Installation manual comes with each unit). Stone labeling Each stone is marked with a special label. Exterior Stone Rough Face Stone Across Grain Stone (Grate) Shaped Stone Interior Stone Stone Brick P L V J S K Handle the stones with care Handle the stone components carefully, especially the honed exterior stones. In winter the stone components must be placed in a warm area for at least two days before installation date. This procedure insures that the stones have had time to warm to room temperature before installation. 34 Instructions for stone arrangement Exterior stones (P) Cap stones Corner stones Fireplace foundation Interior stones (5) 30 mm Bolted pieces Interior stones (S) 60 mm K-stones 1. Please check the delivery and the conditions of the stones 2. Stone temperature should be over 12 oC 3. Protect the floor with cardboard (staples must be removed). Do not use plastic 4. Have 10 gallons of warm water available at the installation site. 35 Proper equipment Tool Name Bag of sand mix for base chanel Brush - Bench Brush - Brass Bucket - Heater Caulk - Gun Chisel - Large Chisel - Small Crimper Cutting oil for drilling Drill - Bits 13/64 Priority Required Very Useful Very Useful Required Very Useful Very Useful Required Drill - Bit 1/4 Drill - Bit 1/8 Drill - Bit 7/16 Drill - Close Quarters Drill - Hammer Drill - Mixer Attachment Drill - Screw Diver Duct Tape Dust Masks Ear Guards Electric - Plug Electric Sander & Pads Epoxy Extension Chords File - Large File - Round File - Small Firestarters Required Required Required Required Required Very Useful Required Required Required Required Required Very Useful Required Required Required Very Useful Sometimes Useful Required Flashlight Gloves -Work Required Required Goggles/ glasses Grinder Grinder Cup Wheel Grinder - Blade Grinder - Blade Grout Bags Hammer - Carpenter’s Hammer - Dead Blow Hammer - Tinner’s Riveting Required Very Useful Very Useful Very Useful Very Useful Very Useful Very Useful Required Very Useful Heat Gun Holes in damper assembly Very Useful Required Manufacturer Tool Description/Application Milbury Brush (13" long), fine bristles Ogilvie Mfg. Co. Newborn Brothers Oglivie Bucket Heater - 20" length Newborn - model 112D Circa 1" blade 1/2" blade, short handle is best Black & Decker 13/64 pilot point, 95mm for drilling pin holes (3/16 “ Tulikivi pins) - installation of 1/4" tapcons 1/4 inch 1/8" stubs, double ends 7/16" wide, minimum 5" depth 3/8", 1500 rpm, keyless cuck 1/2" or 3/8" drill for pins/ damper rods/cut outs paint/mud mixer (4" round head) Magnetic phillips bit holderxx Milwarkee Milwaukee Goldblatt 3M Peltor Devcon Nicholson Nicholson Magicut Seymour Manuf. 3M Dust/Mist Respirator (20 in a box), yellow bands Peltor - H1OA 18 inch - 3 -Way adaptor Milwaukee Two Stage, 5-Minute set 1 Hr dry, double tube -1oz 12 gage 50ft, 16 gage 50ft, 16 gage 25ft flat 14", double bastard cut 14", double bastard cut 8", Magicut Machinist’s file cut Seymour Fire Blox, burn c. 12 min. for test firing unit, purchase by case 8 packs, 144 starts to a pack Perfect Fit Glove Atlas Glove, palm dipped in rubber cotton/polyester shell/patterned grip surface Milwaukee Pearl Abrasive Co. Blazer 4 1/2", 10,000 rpm 4" diamond - course - threaded 4 1/2" segmented diamond for 4 1/2" grinder 4 1/2 inch metal cutting blade 18" Ateco bags Ateco Pittsburgh Vaughan 4 lbs rubber cast, shot loaded 12oz with Octagon head, flat striking face, rounded cross pein - 350 to 1100 degree Wagner 36 Tool Name Knee Pads Knife - Exacto Knife - Small Putty Ladder - Extention Ladder - Step Ladder - Walkboard Priority Required Required Very Useful Very Useful Very Useful Very Useful Manufacturer Tool Description/Application Large Water Buckets Level - 18 inch Level - 4 foot Light - Drop Light - Halogen Marker - Majic Marker - Pencil Marker - Stone Medium Water Buckets Paint Brush Pliers - Duck Bill Required Required Required Required Required Very Useful Required Very Useful Required Very Useful Very Useful Plumb line Pop Rivet Gun Pop Rivets Punch - Metal Round Soapstone Pieces Sand Pads - Diamond Very Useful Very Useful Required Required Very Useful Required Stanley Saw - Blade Saw - Hand Saw - Tile Required Required Required DK Milwaukee Jepson Sawzall Required Milwaukee Sawzall - Blades Required Milwaukee Magna Sawzall Blades Scotch-Brite - Sponges Scotch-Brite - Pads Screw Driver 6-Way Very Useful Required Required Required Milwaukee 3M 3M Enders Shims Skill Saw w/8" masonry blade Small Buckets Snips - Aviation Sometimes Useful Required Very Useful American Tool Snips - Bolt Cutter Snips - Offset Square - Carpenter’s Square - Swanson Very Useful Required Very Useful Very Useful for cutting mineral wool & ceramic wool Wing Enterprises Wing Enterprises 8 ft, Wing, converts to (2) walkboard bucks 2 foot - should have two 6 ft, expand to 10 ft, aluminum for working above 5 courses 5 gal with tops Craftsman 25 ft cord 500 watt Craftsman 2 gal 4" for smoothing out channel base Channellock, long reach, 3/8" nose width, 1/8" nose thickness, 1 1/4 " nose length Channellock 1/4" & 1/2" 3/16" width for use with bucket heater Straight Hand Pads (2.25 x 3.75"), 60 -100 - 220 - 400 grits 4.5" dimond Electro-cut, continuous rim Craftsman Vaughan Vise-Grip Jepson Tile Cutter, 4 3/8 blade, 11,000 rmp for cutting tile, cuts through 30mm, for 60 mm turn stone over 1 1/4 stroke, adjustable shoe, 2800 stokes per minute, Quik-Lok cord Metal Cutting 14 teeth/inch, 6" long for cutting 5/8 inch damper rod Tungsten Carbide, 6" for cutting round holes heavy duty scour pads (6” x 9”), 12 pad pack heavy duty scour pads (6” x 9”), 18 pad pack Enders 6 In 1 - small & large stadard blade small/large phillips blade, also 5/16 nut driver cutting 2 2/8" soapstone brick 1 gal, with tops bulldog style for 16 gauge cold foil steel/ cut length 7/8” / 18 gauge stainless steel Prosnip 20SL Compound leverage-left hand 24" 12" 37 Tool Name Tape Measure Trowel - Brick Trowel - Margin - Long Trowel - Margin - Short Trowel - Tuck Pointing Wonder Bar Wrench - Crescent Wrench - Hex - 4 mm Wrench - Hex - 1/8 inch Wrench - Hex - 3 mm Wrench - Nutdriver 10 mm Wrench - Nutdriver 5/16 Wrench - Visegrip Priority Required Very Useful Required Required Very Useful Sometimes Useful Very Useful Required Required Required Required Required Sometimes Useful Manufacturer Lufkin Marshalltown Marshalltown Marshalltown Marshalltown Stanley Tool Description/Application comb. Metric/ASA,1/2"+E59 tape 10ft long 11 1/2 x 5", cut 3" off end dimension 2” wide by 9” long dimensions 2” wide x 5” long 6 1/2 x 1/4", Filling joints & seams/ cut off 3" 12 1/2 x 1 3/8 small size for installing Tulikivi doors 1/8" L shape Craftsman Craftsman Craftsman Craftsman Lufkin 10 inch 38 How to prepare for installation (site planning) One of the pleasures of owning a Tulikivi fireplace is knowing that it has been hand-built on site by specially trained Tulikivi installer. Tulikivi dealer is an essential part of planning the home building or renovation in order to incorporate a Tulikivi into the home. The sooner the dealer consults the customer, the better they can plan the preparation of the foundation and placement of the chimney. Installation of a Tulikivi takes two to four days on average if the site is prepared properly. Chimney A Tulikivi fireplace can be used with a masonry chimney. UL-approved poured-in-place liners, and all UL-approved pre-fabricated chimneys for solid fuels. An interior chimney is the best option, for in addition to being insulated it will also enhance the thermal mass capabilities of the fireplace, thus radiating more heat into your home. However, almost any existing chimney can be adapted for use with a Tulikivi. All chimneys must meet local or National Fire Protection Agency (NFPA) codes. 39 Venting The adaptable Tulikivi fireplace can vent from sides, rear or top. When using top venting, a class "A" stainless steel chimney is used with other listed components to create a venting system which is adaptable to most homes. Foundation Like conventional brick or stone fireplace, the Tulikivi needs a solid foundation built to code. If the foundation is to be part of new construction, the support foundation can be constructed as part of the original foundation. If the plans are to connect to an existing chimney or top vent, a foundation or a reinforced base will need to be installed. Please see TTM 1.1 and site planner. Hearth To protect the floor from sparks, use any conventional hearth materials - or beautiful Tulikivi soapstone tiles to match the fireplace. Clearance A generous space between the Tulikivi and the wall is optimal to allow for radiant heating and room air to circulate. However, clearance can be reduced to as little as three inches provided that the wall is non-combustible. Because all Tulikivi models are finished on all sides, placement against a wall or in a corner is not necessary. The chart in the back of the Tulikivi brochure gives required clearances to combustible walls. Your Tulikivi installer can construct a UL-approved heat shield, which will significantly reduce clearances to combustible walls from those shown. This shield allows the optimal spacing in most cases. Please see TTM 1.1 for more information. Installing detachable handle To avoid burning injuries replace solid door handle with a detachable handle. Doors 0001, 0002, 0003: Loosen solid handle from lock’s shield and fasten pins in it’s place. Install washer between the lock shield and lap of the pin (small/large fireplace doors and bakeoven ). Door 0007: Loose hexagonal lock screw which is on the bottom side of the solid handle. Loosen fastening screw of the solid handle. Fasten the pin of the detachable handle to wooden part. Install the washer between the wood and conical part of the pin. Fasten the base part with the screw of the detachable handle to the same location where the solid handle was fastened. Do the final tightening while the wooden handel is on it’s location. Lock the fastening screw with the hexaganal screw. Install the protection net in order to strengthen the glass against sudden impacts. Break the net a little inwards and push nets recess into door window’s frame. 40 Label: The following text will appear on the permanent label. Caution: Hot while in operation. Do not touch, keep children, clothing and furniture away . Contact may cause skin burns. See nameplate and instructions. Installation instructions for detachable handles in Tulikivi fireplace doors For doors 0001 0002 0003 0008 For door 0006B For door 0007 For more detailed information please see the attached Site Planner, Installation Manual and the TTM1.1 manual (section B). Installing electrical heating elements The installation of the electrical heating elements is the last stage in fireplace assembly which may only be carried out by an authorized person (i.e. a specially trained authorized Tulikivi installer or authorized electrician). For installation the external electrical connection may only be carried out by an authorized electrician, and the internal electrical installation either by a Tulikivi mason specially trained for the job or by an authorized electrician. The above rules also apply to servicing procedures. During soot cleaning the current must be switched off at the breaker. 41 Technical data for electrical heating elements Power supply Heater element output Length of tube Non-functional section at ends Thermal output of surface Tube material acid resistant steel 240V/60Hz 500W 82-3/4” (2100 mm) 4-3/4” (120 mm) 6.5 W/In2 (1.0 W/cm) (AISI 309) Components supplied *2kW (4x500W) heating elements which require 15 A breaker of fuse *3kW (6x500W) heating elements which require 20 A breaker or fuse *The necessary cables and lead sets pre-assembled, connectors in place. Connection cable and internal lead sets have silicone sheaths and withstand temperatures of up to 356 oF (+180 oC). Notification and warranty forms Each time a Tulikivi is installed the installer has to send a signed notification about the installation to Tulikivi. This form includes the owner’s complete name and address, model number, installers name, installation date and WH or UL number. Warranty cards come with each unit and are filled by the owner and signed by the installer. The 5 year warranty for the product does not come into effect if the card has not been sent to Tulikivi. Warranty Tulikivi warrants its fireplaces, bakeovens and stoves that these fireplace products will be free of defects in materials and workmanship for a period of five years under normal home use and service. Tulikivi’s obligation under this warranty shall be limited to the repair or exchange of any part that is defective and brought to Tulikivi’s attention within five years from the date of purchase by the original purchaser. Labor charges, on defective parts, to the original purchaser will be waived and covered under Tulikivi U.S., Inc. dealer labor policy in effect at the time of the claim. Repairs must be made by an authorized Tulikivi dealer or representative. All defective parts must be returned to Tulikivi’s inspection. The limited warranty only applies only if the fireplace is installed by an authorized Tulikivi installer and used for normal home use. Tulikivi Owner Registration Card must be executed by an authorized Tulikivi installer and returned to Tulikivi within 30 days of installation. Fireplace and bakeoven door glass is not covered by this limited warranty. In addition, small hairline cracks in the soapstone, although unusual, may occur, but these are normal in natural material such as soapstone and are not defects covered by this limited warranty. Because Tulikivi is so unique, very different from conventional fireplace or wood stove, it is extremely important to follow all instructions closely in order to prevent damage to the fireplace of you home. 42 INSTALLATION NOTIFICATION FORM I, , as an official representative of Tulikivi do hereby , confirm that I have installed a Tulikivi model, Fireplace/Bake oven/Cook Stove/combination. This installation was done in accordance with our approved installation instructions on (date), , at the following residence: Installation Address: Mailing Address: Listed Serial Number Warnoch Hersey Number UL Number Signature 43 8. How to use Tulikivi fireplaces For more detailed information please see the attached Operating Manual Content of the operating manual Break-in Period Regular Use Operating Fireplace/Bakeoven Combination Units Operating Cookstoves Heating a Tulikivi That Has been Idle Care and Cleaning Safety Notice 44 4 7 10 12 12 14 16 9. After sales services Claim procedure If you notice that the shipment is incomplete upon delivery, or if you notice some components to be damaged or broken, please fill out the attached claim form and fax it to Tulikivi U.S., Inc: Toll free from USA 1 800 417 8290 Toll free from Canada 1 800 893 3602 Tulikivi owners In general, Tulikivi customers are very satisfied with their Tulikivis. The key is to teach the customer how to operate the unit. Each owner also receives a Tulikivi book. 45 Claim form Date Distributor Customer Contact Information: Name Company Address City Tel. State Tel. Zip Fax Unit and Claim Information: Model # WH # UL # Installation date Installer Claim date Chimney Height Flue Diameter Describe the Problem Broken/Missing Parts Actions Taken Travel Costs Work Time Mileage Tulikivi U.S., Inc. Arrived Handled by Costs Paid by Customer Dealer Tulikivi 46 10. Ordering a Tulikivi container Purchase order form When placing container orders pleace use a purchace order provided by Tulikivi (attached). For options and pricing please see Tulikivi’s ex works price list. 47 Purchase order 48