consumers energy: 2016-2017 energy optimization plan

Transcription

CONSUMERS ENERGY:
2016-2017
ENERGY OPTIMIZATION PLAN
Submitted To:
Michigan Public Service Commission
Case No: U-17771
July 31, 2015
Table of Contents
Foreword .................................................................................................................................................................... 1
Executive Summary................................................................................................................................................... 2
1
Annual Report Organization ....................................................................................................................... 8
2
Portfolio Development.................................................................................................................................. 9
3
4
2.1
Energy Optimization Goals and Objectives ...................................................................................... 9
2.2
Deemed Savings ............................................................................................................................... 10
2.3
Portfolio Risk Management.............................................................................................................. 10
Program Portfolio Summary ...................................................................................................................... 11
3.1
Summary of Residential Programs ................................................................................................... 11
3.2
Summary of Business Programs....................................................................................................... 14
Optimization Portfolio Results ................................................................................................................... 17
4.1
Portfolio Framework & Summary .................................................................................................... 17
4.2
Benefit-Cost Background ................................................................................................................. 20
4.3
Benefit-Cost Test Results ................................................................................................................. 22
Electric Programs ............................................................................................................................. 22
Natural Gas Programs ...................................................................................................................... 23
4.4
5
Benefit-Cost Methodology ............................................................................................................... 24
Residential Programs .................................................................................................................................. 26
5.1
Appliance Recycling ........................................................................................................................ 26
5.2
ENERGY STAR® Appliances .......................................................................................................... 30
5.3
ENERGY STAR® Lighting .............................................................................................................. 34
5.4
Home Energy Analysis (HEA) ......................................................................................................... 39
5.5
Home Energy Report ........................................................................................................................ 44
5.6
Home Performance with ENERGY STAR® .................................................................................... 47
5.7
HVAC and Water Heating ............................................................................................................... 53
5.8
Income Qualified Energy Assistance ............................................................................................... 58
5.9
Insulation and Windows ................................................................................................................... 63
5.10
Residential Agriculture..................................................................................................................... 67
5.11
Residential Multifamily.................................................................................................................... 70
5.12
Residential New Construction .......................................................................................................... 75
5.13
Think! Energy................................................................................................................................... 79
5.14
Residential Pilot Programs ............................................................................................................... 82
Consumers Energy 2016-2017 Energy Optimization Plan
i
6
Business Programs ...................................................................................................................................... 87
6.1
Comprehensive Business Solutions Program ................................................................................... 87
6.1.1
Comprehensive - Prescriptive ............................................................................................. 88
6.1.2
Comprehensive – Custom ................................................................................................... 94
6.1.3
Comprehensive – Specialty: New Construction ................................................................. 100
6.1.4
Comprehensive – Specialty: Building Operator Certification............................................ 105
6.1.5
Comprehensive – Specialty: Compressed Air .................................................................... 108
6.1.6
Comprehensive – Specialty: Smart Buildings .................................................................... 112
6.1.7
Comprehensive – Specialty: Buy Michigan ....................................................................... 116
6.1.8
Comprehensive – Specialty: Multiple Measure Bonus ...................................................... 118
6.1.9
Comprehensive – Specialty: Agriculture............................................................................ 121
6.1.10 Comprehensive – Specialty: Industrial Energy Management ............................................ 123
6.1.11 Comprehensive – Specialty: Building Performance with ENERGY STAR® .................... 128
7
6.2
Small Business Direct Install .......................................................................................................... 131
6.3
Business Multifamily ...................................................................................................................... 136
6.4
Business Pilot Programs .................................................................................................................. 141
6.4.1
Business Pilots – EMS Thermostats ................................................................................... 142
6.4.2
Business Pilots – LINCS™.................................................................................................. 146
6.4.3
Business Pilots – Energy Check ......................................................................................... 150
6.4.4
Business Pilots – Steam System Optimization ................................................................... 153
6.4.5
Business Pilot – Project of the Year ................................................................................... 156
6.4.6
Business Pilots – Municipal Facilities................................................................................ 158
6.5
Opt-in Option for Business Customers............................................................................................ 162
6.6
Gas Opt-out Option for Large Gas Customers ................................................................................ 163
6.7
Self-Directed Option for Large Electric Customers ........................................................................ 164
Portfolio Implementation & Management ............................................................................................... 165
7.1
Portfolio Management ..................................................................................................................... 165
7.2
Marketing and Outreach Strategy .................................................................................................... 167
7.3
Tracking and Reporting ................................................................................................................... 167
7.4
Midstream Adjustments .................................................................................................................. 167
7.5
Inter-Utility Coordination................................................................................................................ 167
7.6
Leveraging Other Efficiency Initiatives .......................................................................................... 167
7.7
Trade Ally Coordination ................................................................................................................. 168
7.8
MI Saves Collaboration ................................................................................................................... 168
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8
Evaluation, Measurement and Verification (EM&V) ............................................................................. 169
8.1
Overview ......................................................................................................................................... 169
8.2
Evaluation Summaries ..................................................................................................................... 170
Appendix A: Detailed Program Measures ............................................................................................................ 171
List of Tables
Table ES-1. Statutory Savings Goals and Investment Limits..................................................................................... 2
Table ES-2. Electric Investment and Savings Compared to Targets (2016-2017) ..................................................... 3
Table ES-3. Gas Investment and Savings Compared to Targets (2016-2017) ........................................................... 3
Table ES-4. Summary Investment and Savings Compared to Targets (2016-2017) .................................................. 4
Table ES-5. Summary of Total Portfolio 1st Year Annual Savings & Total Investments ......................................... 6
Table ES-6. Summary of Total Portfolio Cost of Conserved Energy ........................................................................ 7
Table 4-1.
1st Year Savings & Total Investment by Year (2016) ......................................................................... 18
Table 4-2.
1st Year Savings & Total Investment by Year (2017) ......................................................................... 19
Table 4-3.
Comparative Benefit-Cost Tests .......................................................................................................... 20
Table 4-4.
Summary of Electric Programs Benefit-Cost Test Results (2016-2017) ............................................. 22
Table 4-5.
Summary of Natural Gas Programs Benefit-Cost Test Results (2016-2017) ...................................... 23
Table 7-1.
Implementation Contractors ............................................................................................................... 165
List of Figures
Figure ES-1
2016-2017 Energy Optimization Portfolio Structure………………………..……….……….……5
iii
FOREWORD
Consumers Energy Company (“Consumers Energy” or “Company”), the primary subsidiary of CMS
Energy, is Michigan’s largest utility and is committed to safely providing electric and natural gas service
to a mix of residential, commercial and diversified industrial customers in Michigan’s Lower Peninsula.
Consumers Energy works hard to keep its rates competitive, ensure high levels of customer satisfaction
and provide reliable utility service to its customers, which include 6.6 million of Michigan’s 10 million
residents. The Company is committed to operating sustainably to ensure we leave our state better than
we found it.
The Company was pleased to participate in the development and passage of Michigan’s comprehensive
energy reform legislation, 2008 PA 295, signed into law on October 6, 2008. Among other things, the
law directed Michigan utilities to develop comprehensive energy optimization plans for launching
programs to help their customers use electricity and natural gas more efficiently.
This latest two-year (2016-2017) plan filing meets the requirements set by the Commission in its March
2, 2010 order in Case No. U-15805, directing the Company to file an application for a new plan or
application for review of the existing plan no later than August 1, 2015. Following the directive by
commission order in Case No. U-17351, regarding the Company’s August 2013 EO plan, the Company
has continued to include the latest federal energy efficiency standards, such as the Energy Independence
Act of 2009 (EISA). These updates have been included in the Michigan Energy Measures Database
(“MEMD”).
Morgan Marketing Partners provided experienced and expert guidance in developing this new Plan. The
majority of programs in this Plan were contained in the latest 2014-2017 plan approved by the
Commission on December 19, 2013 and afford continued opportunities for the Company to assist its
valued customers in conserving energy and improving Michigan’s energy future.
The Company was recently recognized nationally for its commitment to deliver sustainable energy
efficiency programs with the 2015 ENERGY STAR® Partner of the Year Award from the U.S.
Environmental Protection Agency and the Department of Energy. Given the successful results of
managing its programs over the years, the Company is confident it has an excellent portfolio of proven
programs that will help its customers save money on their energy bills. Consumers Energy looks
forward to Commission approval of this plan, enabling the Company to provide safe, affordable,
reliable, sustainable energy needed to power the moments that matter most for its customers.
1
EXECUTIVE SUMMARY
The Energy Savings Challenge
Consumers Energy Company (“Consumers Energy” or “Company”), one of Michigan’s largest electric
and natural gas utilities, based in Jackson, Michigan, requests approval from the Michigan Public
Service Commission (“Commission”) for the following Energy Optimization (“EO”) Plan covering
calendar years 2016-2017. The annual energy savings targets as a percent of sales and maximum
investments as a percent of revenue are listed below in Table ES-1.
Table ES-1. Statutory Savings Goals and Investment Limits
Electricity
Electric Savings Goal as % of Total Sales
Investment as % of Electric Revenue
Natural Gas
Natural Gas Savings Goal as % of Total Sales
Investment as % of Natural Gas Revenue
2016
1.00%
2.00%
2016
0.75%
2.00%
2017
1.00%
2.00%
2017
0.75%
2.00%
Exceeding the Energy Challenge: Count on Us
The Company will attempt to exceed the statutory energy savings targets each year through the
continued implementation of a robust portfolio of energy efficiency programs. As demonstrated by the
excellent results delivered for customers through the Company’s programs to date, these programs will
enable all customers to continue to reduce their energy usage, decrease their environmental impact, and
lower their electric and natural gas utility bills.
This EO Plan presents detailed information on the Company’s proposed approach, energy efficiency
measures, and incentive levels. Similar to experience with implementation efforts since portfolio launch
in July 2009, the Company anticipates portions of the Plan will require revision over time to reflect
better information and changing market conditions. The Company will update the Commission
regarding any significant revisions to the Plan.
Energy Optimization Portfolio Summary
Consumers Energy is proposing to invest a total of $248 million in energy efficiency programs over a
two-year period during calendar years 2016-2017. As detailed in Table ES-2, the Company plans to
achieve 106% of the statutory electric savings goal, using 96% of the total allowable electric spending
cap. As detailed in Table ES-3, the Company plans to achieve 118% of the statutory gas savings goal,
using 109% of the total allowable natural gas spending cap. It is important to note that electric total
planned investment represents 93.0% of the electric total collections cap, and natural gas total planned
investment represents 99.6% of the natural gas total collections cap.
2
Table ES-2. Electric Investment and Savings Compared to Targets (2016-2017)
Electric Investment
Spending Cap as % of Revenue
Collections Cap as % of Revenue
Spending Cap ($M)
Collections Cap ($M)
Planned Investment ($M)
% of Planned Investment to Spending Cap Limit
2016
2.00%
2.07%
$82.1
$85.0
$77.3
94%
2017
2.00%
2.07%
$80.0
$82.8
$78.7
98%
Total
$162.0
$167.8
$156.1
96%
Electric Savings
Savings Goal as % of Sales
Planned Savings as % of Sales
Savings Target (MWh)
Planned Savings (MWh)
% of Target
2016
1.00%
1.06%
331,951
351,811
106%
2017
1.00%
1.07%
336,428
359,328
107%
Total
668,379
711,139
106%
Table ES-3. Gas Investment and Savings Compared to Targets (2016-2017)
Natural Gas Investment
Spending Cap as % of Revenue
Collections Cap as % of Revenue
Spending Cap ($M)
Planned Investment ($M)
% of Planned Investment to Spending Cap Limit
2016
2.00%
2.19%
$44.7
$49.0
$47.2
106%
2017
2.00%
2.19%
$39.5
$43.3
$44.7
113%
Total
$84.2
$92.3
$91.9
109%
Natural Gas Savings
Savings Goal as % of Sales
Planned Savings as % of Sales
Savings Target (Mcf)
Planned Savings (Mcf)
% of Target
2016
0.75%
0.92%
1,907,712
2,338,975
123%
2017
0.75%
0.84%
1,901,546
2,141,594
113%
Total
3,809,258
4,480,569
118%
3
As detailed in Table ES-4, during the two years of the proposed portfolio, approximately 63% of the
investment is allocated for electric programs and 37% to natural gas programs.
Table ES-4. Summary Investment and Savings Compared to Targets (2016-2017)
Electric & Natural Gas
Portfolio Summary Investment
Electric Investment ($M)
Gas Investment ($M)
Total Investment ($M)
Electric %
Gas %
Total %
Balance Remaining ($M)
2016
$77.3
$47.2
$124.6
62%
38%
100%
$134.0
$9.4
2017
$78.7
$44.7
$123.4
64%
36%
100%
$126.1
$2.7
Total
$156.1
$91.9
$248.0
63%
37%
100%
$260.0
$12.1
Figure ES-1 presents the portfolio structure. The residential offerings include thirteen programs:
Appliance Recycling, ENERGY STAR® Appliances, ENERGY STAR® Lighting, Home Energy Analysis
(HEA), Home Energy Report (HER), Home Performance with ENERGY STAR® (HPwES), HVAC and
Water Heating, Income Qualified Energy Assistance, Insulation and Windows, Residential Agriculture,
Residential Multifamily Direct Install, New Home Construction, Think! Energy and pilots. The
commercial and industrial offerings include three programs: Comprehensive Business Solutions, Small
Business Direct Install, Business Multifamily Direct Install in addition to pilots. Consumers Energy will
also continue to conduct program evaluation and other essential program support functions, such as
awareness campaigns.
4
Figure ES-1. 2016-2017 Energy Optimization Portfolio Structure
The following tables: ES-5 presents the total first year energy savings and corresponding investment
levels over the two years of the Plan. ES-6 presents the lifetime benefits of the portfolio including the
Lifetime Cost of Conserved Energy per kWh and per Mcf and average measure lives.
5
-
2.08
2.21
6.44
1.65
4.65
5.22
3.30
2.66
2.00
4.33
1.73
10.31
3.08
2.61
THINK! ENERGY®
Residential Pilot Programs
Residential Subtotal
BUSINESS PROGRAMS
Comprehensive & Custom Business Solutions
Small Business Direct Install
Business Multifamily Direct Install
Business Pilots
Self-Direct
Business Subtotal
SUPPORT SERVICES
Utility Oversight
Tracking System
Education & Awareness
EM&V
Support Services Subtotal
TOTAL
2.84
4.99
1.73
7.27
3.62
2.30
2.09
1.49
3.29
0.48
2.07
2.35
1.31
1.50
4.48
1.12
1.22
2.58
2.77
Overall
2.03
3.65
0.48
2.77
2.74
1.75
0.66
2.40
0.48
0.78
2.47
0.61
0.76
Home Performance with ENERGY STAR®
HVAC and Water Heating
Income Qualified Energy Assistance
Insulation and Windows Program
Residential Agriculture
Residential Multifamily
New Home Construction
1.88
0.77
2.72
Gas
4.48
0.47
1.97
2.31
2.77
Electric
Utility System Resource Cost Test
ENERGY STAR Lighting
Home Energy Analysis
Home Energy Report
®
ENERGY STAR Appliances
®
RESIDENTIAL PROGRAMS
Appliance Recycling
Program
21,408
21,408
711,139
323,475
59,787
5,448
21,215
409,925
4,461
14,466
279,806
620
17,466
5,082
691
1,196
6,734
260
108,502
4,310
66,183
1,523
48,313
107.7
70.0
12.1
0.8
83.0
0.4
24.7
0.3
2.9
0.5
0.3
0.3
0.8
-
12.6
0.5
-
0.4
5.7
1st Year MWh 1st Year MW
Savings
Savings
129,742
129,742
4,480,569
1,984,608
29,860
82,171
99,402
2,196,041
61,784
116,931
2,154,786
47,790
763,938
132,497
64,734
260,799
26,581
182,865
442,979
53,887
-
1st Year Mcf
Savings
Table ES-5. Summary of Total Portfolio 1st Year Annual Savings & Total Investments
Total (2016 - 2017)
$9,086,610
$1,941,875
$4,687,615
$7,388,774
$23,104,874
$156,055,960
$45,469,584
$20,878,003
$928,000
$4,189,632
$71,465,218
$1,218,968
$3,623,060
$61,485,868
$1,248,628
$6,324,067
$7,606,140
$1,421,650
$400,000
$8,209,640
$596,952
$13,525,366
$5,428,928
$2,240,449
$575,602
$9,066,418
Electric
Investment $
-
$4,578,420
$991,150
$2,757,844
$3,724,606
$12,052,020
$91,911,720
$20,822,663
$1,191,169
$1,072,000
$1,238,407
$24,324,239
$1,934,684
$3,359,667
$55,535,461
$1,975,845
$15,474,641
$14,897,084
$2,631,626
$20,000
$4,004,264
$1,723,048
$4,694,602
$3,700,000
$1,120,000
Natural Gas
Investment $
6
$13,665,030
$2,933,025
$7,445,459
$11,113,380
$35,156,894
$247,967,680
$66,292,247
$22,069,171
$2,000,000
$5,428,039
$95,789,457
$3,153,652
$6,982,727
$117,021,329
$3,224,473
$21,798,708
$22,503,224
$4,053,276
$420,000
$12,213,904
$2,320,000
$13,525,366
$10,123,530
$5,940,449
$1,695,602
$9,066,418
Total Program
Investment $
$0.027
ENERGY STAR® Appliances
$0.806
$3.099
$1.141
$0.995
$1.578
$0.017
$0.026
$0.012
$0.029
$0.004
$0.016
$0.019
THINK! ENERGY®
Re side ntial Subtotal
BUSINESS PROGRAMS
Business Pilots
Self-Direct
Busine ss Subtotal
TOTAL
$2.565
$2.360
$0.108
$0.023
$0.106
$0.075
$0.022
$0.079
$0.084
$2.396
$1.418
$10.991
$1.600
$2.006
$2.515
$0.011
$0.105
$0.030
$2.953
$8.101
$2.027
-
Home Energy Report
®
$0.021
11.31
11.04
12.74
11.29
9.98
14.40
8.06
16.68
14.18
12.57
24.47
13.68
13.63
24.33
10.17
10.59
1.00
12.25
8.00
Gas
8.21
1.00
9.95
-
12.55
12.50
11.09
12.49
11.20
11.84
9.89
16.77
13.86
9.93
24.64
7.42
24.99
Ele ctric
$/kWh
$/Mcf
Ave rage Me asure Life
Total (2016 - 2017)
Life time Cost of
Conse rve d Ene rgy
Appliance Recycling
Program
Table ES-6. Summary of Total Portfolio Cost of Conserved Energy
7
1
ANNUAL REPORT ORGANIZATION
The remainder of Consumers Energy’s Energy Optimization Plan is divided into the following sections:
Section 2: Portfolio Development: Provides an overview of the statewide energy savings database and
the risk mitigation strategies the Company is continuing to employ in developing, refining and
implementing its portfolio of EO programs.
Section 3: Program Portfolio Summary: Provides a high-level overview of each of the Company’s EO
programs.
Section 4: Optimization Portfolio Results: Details the summary results of the annual electric and natural
gas savings, investment allocations and benefit-cost results.
Section 5: Residential Program Descriptions: Presents detailed program plans for Consumers Energy’s
residential programs.
Section 6: Business Program Descriptions: Presents detailed program plans for Consumers Energy’s
business programs.
Section 7: Portfolio Implementation & Management: Presents an overview of the Company’s approach
to delivering its EO programs through a combination of in-house staff resources and third-party
implementation contractors (IC). Also it provides an overview of management approach, results
tracking, and coordination with other entities.
Section 8: Evaluation, Measurement and Verification: Provides a comprehensive overview to the
various levels of EM&V activities Consumers Energy plans to carry out to ensure programs are
achieving intended goals with the minimum program expenditures.
Appendix A: Appendix A is a list of detailed program measures including an itemized list of installation
adjustments and free-ridership levels.
8
2
PORTFOLIO DEVELOPMENT
In 2009, based on a national review of leading energy efficiency programs, Consumers Energy began
implementation of a balanced portfolio of energy optimization programs that achieved significant and
immediate energy savings, while also establishing trade ally and retailer partnerships. The Company
developed programs for all major sectors and customer classes, including low-income and small
business customers. Programs were designed to capture comprehensive energy savings opportunities for
both electric and natural gas customers. For those Consumers Energy customers with only electric or
natural gas service, efforts were made to coordinate and align with other utilities’ energy efficiency
programs so customers could easily take advantage of program offerings producing an overall benefit
for Michigan.
Subsequent plan filings contained a diverse portfolio of “tried and true” programs offered across the
residential, commercial, and industrial sectors. As part of this plan, the Company expects to continue
offering these successful programs which have already demonstrated solid market interest and
acceptance. Additionally, the Company has introduced new programs and multiple business initiatives
that were successfully piloted. We also plan to continue exploring additional program offerings by
implementing several residential and business pilots.
2.1
Energy Optimization Goals and Objectives
Consumers Energy’s efficiency-related goals and objectives for the 2016-2017 Energy Optimization
Portfolio are as follows:
• Meet resource acquisition goals while laying the groundwork for long-term market transformation.
• Offer a diverse group of programs that provide opportunities for participation for all customers.
• Where feasible, maximize opportunities for program coordination with the efficiency programs of
other providers (e.g., DTE) to yield maximum benefits.
• Maximize program savings at a minimum cost by striving to achieve comprehensive cost-effective
savings opportunities.
• Provide Consumers Energy customers with easy access to information on all efficiency programs
(residential and business) for electricity and natural gas savings opportunities via the Web or toll free
telephone numbers.
• Expand the energy efficiency infrastructure in the state -- for example, increasing the number of
available qualified contractors.
• Transform the market for efficient technologies and highly qualified energy efficiency-oriented trade
allies (such as electricians, HVAC contractors, builders, architects and engineers).
• Inform and educate customers to enable them to use energy more efficiently while promoting
comprehensive, deep energy savings.
9
2.2
Deemed Savings
To assess energy savings for electric and natural gas measures, Consumers Energy uses the Michigan
Energy Measures Database (“MEMD”) developed in conjunction with the Commission Staff and other
energy utilities specifically for the Michigan market. In the MEMD, non-weather sensitive measure
savings estimates are standardized throughout the state. For weather sensitive measures, a weighting
calculation tool allows weighting the energy savings from measures based on the mix of weather station
locations throughout the Company’s service territory. Except for custom projects, this report relies on
the MEMD for savings calculations, measure lifetimes, and incremental cost estimates. In the few cases
where measure savings were not included in the MEMD, standard engineering calculations were used to
assess savings. Over time, through the independent evaluation process, the MEMD has been updated to
increase the accuracy of the savings estimates based on actual results achieved in Michigan.
2.3
Portfolio Risk Management
To mitigate portfolio risk, the Company plans to continue to employ the five key strategies used in its
initial EO plan and its latest approved plan: 1) implementation of a broad portfolio of programs; 2)
implementation of a portfolio of “tried and true” programs that have proven successful for other utilities
in the Midwest and across the country; 3) the employment of program implementation contractors with
significant experience in implementing EO programs in the Midwest and other regions; 4) the use of the
Michigan Energy Measures Database as the basis for determining program savings; and 5) program
evaluation activities to gather real-time feedback on program progress and to allow any needed finetuning to occur as soon as possible. The continued application of these key strategies in planning and
implementation initiatives will help to ensure continued success.
10
3
PROGRAM PORTFOLIO SUMMARY
A brief description of the Company’s 2016-2017 portfolio of EO programs and pilots is presented
below. By design, the programs are not divided by fuel type. Rather, they are presented as a
comprehensive program portfolio that seeks to capture cost-effective electric and/or natural gas savings.
In total, the Company will continue to offer thirteen residential programs, three business programs, and
pilot programs. Most of the programs contained in the portfolio have been in-market since the program
launched in mid-2009.
3.1
Summary of Residential Programs
Residential Sector
Appliance Recycling
Many refrigerators and freezers being replaced by the Company’s customers are still functioning, and
often end up as energy guzzling back-up appliances in basements and garages or get sold in the used
appliance market. The Appliance Recycling Program targets “second” refrigerators and freezers, and
provides the dual benefit of cutting energy consumption while keeping the appliances out of the used
resale market. The program offers an environmentally responsible turnkey pick-up and recycling
service.
The ENERGY STAR® Appliances Program employs a Web-based and in-store promotional strategy to
influence the purchase of high-efficiency appliances. Since appliance standards, as well as the market
share of high-efficiency appliances, are gradually increasing, the program is specific in its list of
qualifying models and marketing emphasis. To increase the opportunity for customer participation, WiFi thermostats are included as eligible measures.
ENERGY STAR® Lighting
The Residential Lighting Program will continue to provide incentives and marketing support through
major retailers to promote sales and use of ENERGY STAR® lighting products. General advertising, instore signage, sales associate training, and instant customer incentives through price markdowns will
drive participation. The program’s continued emphasis on Light Emitting Diode (LED) technology will
continue to transform the lighting market and increase program awareness and energy saving
opportunities for customers.
Home Energy Analysis (HEA)
Participating customers receive direct installation of energy-savings measures, a walk through energy
inspection of their homes that culminates in a customized summary report with energy saving tips and
recommendations. The energy saving measures include CFL/LED bulbs, water heater pipe insulation,
low-flow water aerators, and programmable thermostats or Wi-Fi enabled thermostats that are installed
free of charge for residential customers. Other utility energy efficiency programs are cross-promoted
and customers are encouraged to take the next step in their energy efficiency journey by participating in
the Home Performance with ENERGY STAR® Program.
11
Home Energy Reports (HER)
The HER program provides residential customers with better energy information through personalized
reports delivered by mail or email to empower them to make better energy usage decisions. Behavioral
science research has demonstrated that peer-based comparisons are highly motivating ways to present
information. The HER program will leverage a dynamically created comparison group for each
residence and compare it to other similarly sized and located households. This behavioral science
complements other residential energy efficiency approaches and is a driving force behind consistent and
reliable behavior-based energy efficiency.
Home Performance with ENERGY STAR® (HPwES)
The HPwES program generates interest and activity by offering several incentive options to customers
who take a whole-house approach when installing energy efficient measures. HPwES has enrolled and
trained over 100 contractors to conduct comprehensive audits that identify areas of energy saving
opportunity. Customers receive incentives to help offset the incremental cost of purchasing and
installing the energy efficiency measures.
Heating, Cooling (HVAC) and Water Heating
The high-efficiency Heating, Cooling and Water Heating program increases demand using a market
push and pull strategy. The strategy focuses on educating customers about the economic benefits and
increased in-home comfort of high-efficiency heating, cooling and water heating equipment. The
HVAC program also enlists contractor participation to promote the program and ensure equipment
purchased is properly sized and correctly installed. Participating HVAC contractors are provided
specific value propositions including training, educational materials, and marketing collateral. Financial
incentives paid to customers will reduce the incremental cost of purchasing qualifying high-efficiency
models.
The Income Qualified Energy Assistance program identifies specific opportunities for low-income
customers to lower their energy bills through installation of energy efficient measures, providing
financial assistance to cover the full cost of installation, and educating customers with limited income
about how to reduce their energy usage and manage their utility costs. The program coordinates lowincome services with local weatherization providers and agencies to offer comprehensive assistance at
lower administrative costs.
Insulation & Windows (INWIN)
The Insulation and Windows program provides incentive rebates to customers to encourage them to
install qualified energy saving windows and home insulation. The program is unique in that it allows
customers to use the services of a contractor, or to perform the improvements and apply for rebates
themselves. This is particularly appealing for the do-it-yourself customers.
The Agriculture Program is designed to offer residential agriculture customers incentives for energy
saving measures. It provides participating customers the same level of rebates as the prescriptive and
custom incentives from the Business Solutions Program.
12
The Multifamily Direct Install program produces immediate electric and natural gas energy savings in
multi-family buildings through the direct installation of energy-saving measures in individual living
units and common areas. Since this is traditionally a hard-to-reach market, the Company’s
implementation contractor (IC) will dispatch a crew of installers to targeted buildings to install low-cost
energy saving measures free of charge to the property owner and tenants. A second program objective is
to achieve deeper energy savings through the promotion of high efficiency equipment for prescriptive,
custom, and comprehensive retrofit projects.
Residential New Construction
The New Construction program produces long-term electric and natural gas savings by encouraging the
construction of single-family homes and duplexes that meet the current ENERGY STAR® standards.
Builders who participate are provided rebates that cover approximately 40 percent of the cost to certify
each home to ENERGY STAR standards. The program also employs an educational component for
builders on the increased value of building energy efficient homes.
Think! Energy
The intent of the THINK! ENERGY program is to influence students and their families to take actions
that can reduce their home energy use and increase efficiency. The program targets elementary and
middle school students in grades 4-6. In-class energy efficiency presentations are provided along with a
“take-home” kit that raises awareness about how individual actions and low-cost measures can provide
reductions in consumption of electricity, natural gas, and water. The program is endorsed by the
Michigan Department of Education.
Residential Pilots
The intent of the pilot programs is to pursue new initiatives and technology approaches that could
capture additional energy savings within the residential sector. The Company has identified emerging
strategies and applications that will support broader and more effective delivery of energy efficiency
services to customers. Potential pilot concepts either being tested or evaluated include: Smart
(Learning) thermostats, Virtual Smart Energy Challenge, Smart Energy Challenge, Window AC
Control, Whole Building Multi-family, Geo-targeted Demand Side Management, PrePay, and Interval
Web Portal. Details for these pilots are included in Section 5.
13
3.2
Summary of Business Programs
Business Sector
Comprehensive Business Solutions Program
The Comprehensive Business Solutions program is a multi-faceted offering designed to meet the needs
of various segments of the business community and includes the following:
Prescriptive
The Prescriptive Business Solutions Program creates energy savings for commercial and industrial
(C&I) customers through the promotion of high-efficiency electric and natural gas equipment. Cashback mail-in incentives typically ranged from 20% to 60% of the incremental cost to purchase highefficiency models.
Custom
The Custom Business Solutions Program assists larger commercial and industrial customers with the
analysis and selection of high-efficiency equipment or processes not covered under the Comprehensive
Business Solutions program. The program approach identifies more complex energy savings projects,
provides economic analysis, and aids in the completion of the incentive application. Incentives are
based on energy savings on a per kWh and/or per Mcf basis for installed measures.
Specialty – New Construction
This program will capture energy efficiency opportunities through comprehensive efforts to influence
building design and construction practices. The program works with design professionals and
construction contractors to influence prospective building owners and developers to construct highperformance buildings that provided improved energy efficiency, systems performance and comfort.
Specialty – Builder Operator Certification (BOC®)
BOC is a competency-based training and certification program for operations and maintenance staff
working in commercial, institutional, or industrial buildings. BOC achieves energy savings by training
individuals directly responsible for the maintenance of energy-using building equipment and day-to-day
building operations.
Specialty – Compressed Air
This program implements compressed air system audits at facilities to determine the potential savings
resulting from the implementation of the measures identified in the audits. Prescriptive compressed air
incentives are offered for measures implemented.
Specialty – Smart Buildings
The Smart Buildings Program offers a retro-commissioning audit and consulting service to customers
with energy management systems in need of improvement. The program structure allows the
Comprehensive Business Solutions Program a method to achieve energy savings related to low-cost/nocost building system optimization measures previously not available to be incentivized.
Specialty – Buy Michigan
The Buy Michigan Specialty Program is designed to create a bonus for participants in the
Comprehensive Business Solutions Program that install an energy efficient product manufactured in
Michigan.
14
Specialty - Multiple Measure Bonus
The objective of this program is to implement a bonus incentive strategy to motivate customers to
pursue deeper energy savings by implementing multiple energy efficiency measures at the same time.
Specialty – Agriculture
The Agriculture Program is designed to offer commercial agriculture customers an audit incentive for
the completion of a USDA Tier II audit as well as incentives for energy-saving measures included
within the Business Solutions Comprehensive Program.
Specialty – Building Performance with ENERGY STAR®
The Building Performance with ENERGY STAR program is designed to offer commercial customers
services to help manage their energy use including, building benchmarking, walk-through assessments,
audits, energy management planning, and assistance with implementation of energy efficiency measures
as identified in an assessment or audit.
Specialty – Industrial Energy Management
The Industrial Energy Management program is designed to help industries integrate Energy
Management Systems (EnMS) into continuous improvement processes to help reduce energy
consumption, CO2 emissions, and operational costs. The program provides technical assistance and
financial incentives to customers implementing the necessary strategies for ISO 50001 and ENERGY
STAR® for Industry and resulting energy saving actions.
Small Business Direct Install Program
The Small Business Direct Install Program targets small business customers who otherwise would not
participate in energy efficiency program offerings. The program offers assessments and highly
discounted services for direct installation of efficient lighting and other low-cost energy-saving
measures.
Business Multifamily Program
The Multifamily Direct Install program produces immediate electric and natural gas energy savings in
multi-family buildings through the direct installation of energy-saving measures in individual living
units and common areas. Since this is traditionally a hard-to-reach market, the Company’s
implementation contractor (IC) will dispatch a crew of installers to targeted buildings to install low-cost
energy saving measures free of charge to the property owner and tenants. A second program objective is
to achieve deeper energy savings through the promotion of high efficiency equipment for prescriptive,
custom, and comprehensive retrofit projects.
Business Pilots
The Business Pilot Programs will focus on six areas:
(1) EMS Thermostat Pilot will provide pilot customers from varying market segments with Smart
Thermostats equipped with different control capabilities such as load control, occupancy sensing,
outside air dampers, in addition to traditional HVAC controls, which can be controlled through a mobile
platform
(2) LINCS™ (Lighting & Intelligent Network Control Systems) Pilot will educate the market,
demonstrate the technology and establish the infrastructure to support the next wave in lighting system
controls, design and implementation. The LINCS™ objective is to transform the market from a
‘widget/gadget’ approach to a systems approach to lighting improvements that produce deep energy
savings.
15
(3) Energy Check which will provide benchmarking information and recommendations to customers on
saving energy through periodic business energy reports and a data portal
(4) Steam System Optimization Pilot will identify energy saving opportunities and achieve energy
savings by helping customers with large steam systems identify opportunities for improvement. This
program is designed to help large commercial sites and manufacturers reduce energy consumption, CO2
emissions, and operational costs
(5) Project of the Year which will reward and publicize creative and impactful energy savings projects
(6) Municipal Facilities will focus on energy efficiency opportunities with municipal customers through
offering services including building benchmarking, walk-through assessments, audits, energy
management planning, and assistance with implementation of energy efficiency measures or
opportunities such as waste water and water treatment, as identified in an assessment or audit
16
4
OPTIMIZATION PORTFOLIO RESULTS
4.1
Portfolio Framework & Summary
Consumers Energy is proposing to invest $248 million in energy efficiency programs during calendar
years 2016-2017.
The plan is designed to maximize the amount of program funds that go directly to customers through
rebates and incentives, training and technical assistance, and customer and trade ally education. This
portfolio also takes into account the realities of program costs needed to adequately plan, develop,
deliver, and evaluate quality programs. The balances of the expenditures are applied to program
administration, including the maintenance of a comprehensive data tracking system.
This plan presents a two-year portfolio of investment consistent with legislative requirements.
Consumers Energy has modified projected program funding based on previous years’ reported revenue
and the associated percent of revenue that can be applied to efficiency programs. Additionally,
incentive levels and other program elements will be reviewed and modified on an annual basis to reflect
changes in market conditions or implementation processes in order to maximize cost-effective savings.
Such modifications will be reported in the annual reports submitted to the Michigan Public Service
Commission.
The Company has developed this plan in an effort to exceed the annual statutory electric and natural gas
savings goals within statutory limits on funding. Annual savings and investment amounts for program
years 2016 and 2017 are detailed in the following tables.
17
Program
0.2
12.4
34.8
6.0
0.4
41.2
53.6
160,373
29,238
2,733
10,498
202,841
10,594
10,594
351,811
0.1
1.6
0.3
0.2
0.1
0.4
-
6.2
0.2
-
0.2
2.8
1st Ye ar MW
Savings
2,227
7,159
138,376
341
9,610
2,541
314
598
3,367
130
54,019
2,155
30,997
761
24,156
THINK! ENERGY®
BUSINESS PROGRAMS
Business Pilots
Self-Direct
Busine ss Subtotal
SUPPORT SERVICES
Utility Oversight
Tracking System
EM&V
Support Se rvice s Subtotal
TOTAL
Home Energy Report
®
®
1st Ye ar MWh
Savings
1st Year Savings & Total Investment by Year (2016)
Appliance Recycling
Table 4-1.
65,889
65,889
2,338,975
1,078,788
15,633
42,635
48,117
1,185,174
30,824
61,550
1,087,911
25,029
390,913
66,249
32,367
130,912
13,291
94,182
215,651
26,943
-
1st Ye ar Mcf
Savings
$4,426,789
$953,943
$2,322,350
$3,686,399
$11,389,481
$77,347,947
$22,564,866
$10,197,833
$464,000
$2,066,067
$35,292,766
$609,484
$1,804,517
$30,665,700
$732,010
$3,256,325
$3,811,259
$772,453
$200,000
$4,054,820
$298,476
$6,562,683
$2,614,464
$1,116,000
$300,000
$4,533,209
Ele ctric
Inve stme nt $
2016
$2,385,563
$526,241
$1,419,267
$2,002,148
$6,333,219
$47,239,832
$11,002,304
$621,409
$536,000
$581,225
$12,740,938
$967,342
$1,782,553
$28,165,675
$1,053,238
$7,868,660
$7,554,491
$1,308,434
$10,000
$2,002,132
$861,524
$2,347,301
$1,850,000
$560,000
-
Natural Gas
Inve stme nt $
18
$6,812,352
$1,480,184
$3,741,617
$5,688,547
$17,722,700
$124,587,779
$33,567,170
$10,819,242
$1,000,000
$2,647,292
$48,033,704
$1,576,826
$3,587,070
$58,831,375
$1,785,248
$11,124,985
$11,365,750
$2,080,887
$210,000
$6,056,952
$1,160,000
$6,562,683
$4,961,765
$2,966,000
$860,000
$4,533,209
Total Program
Inve stme nt $
Program
0.2
12.3
35.2
6.2
0.4
41.8
54.0
163,102
30,549
2,715
10,717
207,083
10,814
10,814
359,328
0.1
1.4
0.3
0.2
0.1
0.4
-
6.3
0.2
-
0.2
2.8
1st Ye ar MW
Savings
2,234
7,307
141,431
279
7,856
2,541
377
598
3,367
130
54,483
2,155
35,186
761
24,156
THINK! ENERGY®
BUSINESS PROGRAMS
Business Pilots
Self-Direct
Busine ss Subtotal
SUPPORT SERVICES
Utility Oversight
Tracking System
EM&V
Support Se rvice s Subtotal
TOTAL
Home Energy Report
®
®
1st Ye ar MWh
Savings
1st Year Savings & Total Investment by Year (2017)
Appliance Recycling
Table 4-2.
63,853
63,853
2,141,594
905,819
14,226
39,536
51,285
1,010,867
30,960
55,381
1,066,875
22,762
373,025
66,249
32,367
129,887
13,291
88,683
227,328
26,943
-
1st Ye ar Mcf
Savings
$2,192,857
$464,909
$1,338,577
$1,722,458
$5,718,801
$44,671,887
$9,820,358
$569,760
$536,000
$657,182
$11,583,300
$22,904,718
$10,680,169
$464,000
$2,123,565
$36,172,453
$4,659,821
$987,932
$2,365,265
$3,702,375
$11,715,393
$78,708,013
$967,342
$1,577,114
$27,369,786
$922,607
$7,605,981
$7,342,593
$1,323,192
$10,000
$2,002,132
$861,524
$2,347,301
$1,850,000
$560,000
-
Natural Gas
Inve stme nt $
$609,484
$1,818,543
$30,820,168
$516,618
$3,067,742
$3,794,881
$649,197
$200,000
$4,154,820
$298,476
$6,962,683
$2,814,464
$1,124,449
$275,602
$4,533,209
Ele ctric
Inve stme nt $
2017
19
$6,852,678
$1,452,841
$3,703,842
$5,424,833
$17,434,194
$123,379,900
$32,725,077
$11,249,929
$1,000,000
$2,780,747
$47,755,753
$1,576,826
$3,395,657
$58,189,954
$1,439,225
$10,673,723
$11,137,474
$1,972,389
$210,000
$6,156,952
$1,160,000
$6,962,683
$5,161,765
$2,974,449
$835,602
$4,533,209
Total Program
Inve stme nt $
4.2
Benefit-Cost Background
There are five standard practice benefit-cost tests commonly utilized in the energy efficiency industry, each
of which addresses different perspectives as shown in Table 4-3 below.
Table 4-3.
Comparative Benefit-Cost Tests
UTILITY SYSTEM
RESO URCE CO ST
TEST (UCT)
TO TAL
RESO URCE
CO ST TEST
PARTICIPANT
CO ST TEST
RATE IMPACT
MEASURE TEST
SO CIETAL TEST
X
X
BENEFITS
Reduction in
Customer's Utility Bill
Incentive Paid by
Utility/Program
Administrator
Any T ax Credit
Received
Avoided Supply Costs
Avoided Participant
Costs
Participant Payment
to Utility (if any)
X X
X X
X
X
X
X
X
X
X
External Benefits
X
CO STS
Utility Admin Costs
X
Participant Costs
Incentive Costs
X
X
X
X
X
X
X
External Costs
Lost Revenues
X
X
The Utility System Resource Cost Test measures the net benefits of a demand-side management (DSM)
program as a resource option based on the costs and benefits incurred by the utility (including incentive
costs) and excluding any net costs incurred by the customer participating in the efficiency program. The
benefits are the avoided supply costs of energy and demand, the reduction in transmission, distribution,
generation and capacity valued at marginal costs for the periods when there is a load reduction. The costs
are the program costs incurred by the utility, the incentives paid to the customers, and the increased supply
costs for the periods in which load is increased.
The Total Resource Cost Test is a test that measures the total net resource expenditures of a DSM
program from the point of view of the utility and its ratepayers. Resource costs include changes in
supply and participant costs. A DSM program which passes this test (i.e., a ratio greater than 1) is
viewed as beneficial to the utility and its customers because the savings in electric costs outweigh the
DSM costs incurred by the utility and its customers.
20
The Participant Cost Test illustrates the relative magnitude of net benefits that go to participants
compared to net benefits achieved from other perspectives. While called a “participant” perspective, it is
not necessarily a perspective indicating whether customers participate. The implied discount rate can
vary substantially between customers. More importantly, many customers do not even know what a
present value benefit-cost analysis is, let alone feel confident in making decisions based on it.
Consequently, a simple payback (years) net of rebate has been shown to provide further guidance on
customer participation. The benefits derived from this test reflect reductions in a customer’s bill and
energy costs plus any incentives received from the utility or third parties, and any tax credit. Savings are
based on gross revenues. Costs are based on out-of-pocket expenses from participating in a program,
plus any increases in the customer’s utility bill(s).
The Rate Impact Measure (RIM) Test measures the change in utility energy rates resulting from changes
in revenues and operating costs. The higher the RIM test result, the less impact on increasing energy
rates. While the RIM results provide a guide as to which technology has more impact on rates, generally
it is not considered a pass/fail test. Instead, the amount of rate impact is usually considered at a policy
level. The policy level decision is whether the entire portfolio’s impact on rates is so detrimental that
some net benefits have to be forgone.
The Societal Cost Test is similar to the TRC test. However, it also accounts for the effects of
externalities, such as reductions in carbon dioxide (CO2), nitrogen oxides (NOx), and sulfur dioxide
(SO2).
Statutory Standard
2008 PA 295 established the Utility System Resource Cost Test (UCT) as the official test by which the costeffectiveness of utility EO program portfolios will be judged. In addition to calculating the benefit-cost
ratios of this test, the Company performed similar calculations for three others, the results of which are
shown in tables 4-4 and 4-5. The Company chose not to calculate benefit-cost ratios for the Societal Cost
Test because of the uncertain values of environmental externalities.
Regardless of which perspective is used, a benefit-cost ratio equal to or greater than 1.0 indicates that a
program is cost-effective from that perspective.
21
4.3 Benefit-Cost Test Results
Electric Programs
As shown in Table 4-4 below, the 2016-2017 portfolio of electric programs passes the Utility Cost Test with
a score of 2.61.
Table 4-4.
Summary of Electric Programs Benefit-Cost Test Results (2016-2017)
Summary of Electric Program Benefit Cost Tests (2016 - 2017)
Program
Utility Cost
Test
Total
Resource
Cost Test
Participant
Measure
Rate
Impact
Measure
Appliance Recycling
Home Energy Report
2.77
2.31
2.36
1.75
13.72
6.04
0.41
0.46
4.48
0.47
1.97
1.86
0.47
1.26
6.66
8.38
0.39
0.23
0.36
0.66
2.40
0.48
0.78
2.47
0.61
0.76
0.42
1.30
0.48
0.20
1.37
0.61
0.48
1.61
4.09
0.51
5.20
1.61
0.34
0.42
0.24
0.35
0.41
0.26
0.37
THINK! ENERGY®
Residential Portfolio Average*
BUSINESS PROGRAMS
Business Pilots
Business Portfolio Average
Total Portfolio with Support Services*
2.66
2.00
2.66
1.32
7.02
0.36
0.37
4.33
1.73
10.31
3.08
2.61
1.27
1.37
3.58
1.28
1.30
2.71
5.15
3.26
3.12
4.04
0.53
0.44
1.37
0.51
0.46
* Does not include I.Q.
22
Natural Gas Programs
As shown in Table 4-5 below, the 2016-2017 portfolio of gas programs passes the Utility Cost Test with
a score of 3.30.
Table 4-5.
Summary of Natural Gas Programs Benefit-Cost Test Results (2016-2017)
Summary of Natural Gas Program Benefit Cost Tests (2016 - 2017)
Program
Appliance Recycling
Home Energy Report
Utility Cost
Test
Total
Resource
Cost Test
Participant
Measure
Rate
Impact
Measure
2.72
1.73
2.78
0.72
1.88
0.77
1.88
0.46
1.24
0.64
0.42
2.03
3.65
0.48
2.77
2.74
1.75
1.05
1.19
0.48
0.33
1.53
0.86
1.77
1.60
0.44
3.31
1.41
0.68
0.79
0.33
0.75
0.72
0.65
THINK! ENERGY®
Residential Portfolio Average*
BUSINESS PROGRAMS
Business Pilots
Business Portfolio Average
Total Portfolio with Support Services*
2.08
2.21
2.08
0.98
1.63
0.67
0.69
6.44
1.65
4.65
5.22
3.30
1.86
1.32
2.19
1.81
1.33
2.20
5.04
3.51
2.33
1.96
0.86
0.62
0.82
0.83
0.76
* Does not include I.Q.
23
4.4 Benefit-Cost Methodology
For the analysis of program benefits, a software program called DSMore™ was utilized, which applies
avoided cost savings generated by each measure or program across the entire portfolio.
DSMore™ was selected because it reflects the variation of savings and avoided costs over more than 30
years of weather data. The correlation and covariance between savings and price (or cost) of avoided
energy is incorporated into the analysis rather than using a static typical year. Simply, weather
variations concurrently cause savings and energy prices to increase or decrease. Simple averages are not
as accurate because price variations are not symmetrical. Thus, DSMore™ improves the valuation of
measures with weather sensitive savings more accurately than using typical year or average savings.
DSMore™ also uses load-shape and price-shape input files. These files are tailored to the specific group
of customers for which a program is designed. A full enumeration of hourly load and price distributions
for over 30 years is modeled. The files statistically measure price and load covariance. DSMore™
calculates a full distribution of load shapes and reports the mean load shape for each month, both
weekend and weekday, along with the standard deviation of theses shapes at the hourly level.
Discount Rate
There is a time value of money because money spent in the future does not have the same value as
money spent today. This time value is represented by a discount rate (analogous to an interest rate).
Economic equations use the discount rate to convert all costs and benefits to a “present value” for
comparing alternative costs and benefits. Consumers Energy used uniform after-tax discount rates of
6.41% for electric and 6.26% for gas energy efficiency programs and supply side resources.
Pricing Scenario
The DSMore™ price simulation file allows modeling of a range of energy cost (price) scenarios.
Consumers Energy’s avoided energy cost served as the basis for selecting a DSMore™ pricing scenario
which statistically modeled energy prices (costs) for 8,760 hours per year over 30-plus years of weather
statistics. Subsequent years used Consumers Energy’s projected escalation factors to model avoided
costs.
Avoided Capacity and Energy Benefits
DSMore™ avoided cost benefits fall into two categories, avoided capacity benefits, and avoided energy
benefits. Avoided capacity benefits are the benefits derived from deferring the need to build new
generating plants in the future. Avoided capacity values were based on MISO projections of future
power plant costs considering expected levels of capacity available over future years, and the costs of
that capacity.
Avoided energy benefits are estimated by DSMore™ using the annual hourly patterns of equipment use,
and input values incorporating the varying costs to generate electricity at different times of the day and
year.
24
Avoided Transmission and Distribution Benefits
The transmission and distribution system line losses can be avoided, thus producing benefits when
customers save energy. Losses are incurred from electrical resistance in lines and from transformation
of voltage from high voltage to the voltage level used by the customer. The Consumers Energy line loss
study was used to value losses at the secondary, primary and transmission voltage levels (9.1%, 5.3%
and 3.0% respectively).
While the cost of building transmission and distribution systems - by either building with less capacity
or avoiding building completely – theoretically might be avoided, Consumers Energy’s current
transmission and distribution systems are typically adequate to meet customers’ needs. The current
situation, relative to numbers of customers and demand, would need to substantially change before costs
of building transmission and distribution systems could be avoided.
Administration, Implementation and Direct Costs
Administration, implementation and direct costs were included as technology inputs of DSMore™ to
allow aggregation into total program cost effectiveness. Consumers Energy support services that are not
specific to individual programs are added as costs at the portfolio level for all programs, and are
allocated proportionately by fuel type (electric and gas).
25
APPLIANCE RECYCLING PROGRAM
5
5.1
Appliance Recycling
Program
Appliance Recycling
Objective
Produce long-term electric energy savings in the residential sector by
permanently removing operable second refrigerators and freezers from the
power grid and recycling them in an environmentally safe manner.
Target Market
Residential electric customers who are currently operating second
refrigerators and/or freezers.
Program Duration
The Appliance Recycling Program was launched in August 2009 and is an
ongoing element of the program portfolio.
Program Description The average household replaces a refrigerator every ten years. However,
many of the refrigerators and freezers being replaced still function and
often end up as energy guzzling back-up appliances in basements and
garages, or are sold in a used appliance market. The Appliance Recycling
Program targets these “second” refrigerators and freezers, providing the
dual benefit of cutting energy consumption and keeping the appliances out
of the used appliance market. An appliance recycling contractor provides
turnkey implementation services that include verification of customer
eligibility, scheduling of pick-up appointments, appliance pick-up, rebate
processing, and recycling services.
Program Logic
The following strategies are employed to address current market barriers:
Market Barrier
• Lack of awareness about
operating costs for “second”
refrigerators and freezers, as
well as for older units
• Inconvenience of removing old
units
• Cost of disposal
Incentive Strategy
Program Element
• Marketing materials with
operating cost estimates
•
Free pick-up/removal from
customer site plus incentive
• Free disposal and proper
recycling
Customers will continue to be offered a $50 rebate and free pick-up and
recycling of their old operable second refrigerators and freezers.
Typically, a customer has to pay a municipal fee of approximately $35 for
appropriate disposal of the unit; therefore, the free pick-up service
provides an additional value.
To provide additional customer value, customers are also offered a $15
rebate and free pick and recycling of their old operable window air
conditioners and dehumidifiers during a home pickup of a refrigerator or
26
freezer.
Eligible Measures,
Efficiency
Requirements,
Energy Savings &
Incentives
Implementation
Strategy
Description
Efficiency
Requirements
Operable unit
Operable unit
Operable unit
Gross Annual Incentive
kWh Savings
1,135
$50
944
$50
113
$15
Recycled refrigerator
Recycled freezer
Recycled room air
conditioner
Recycled dehumidifier Operable unit
139
$15
Key elements of the implementation strategy include:
• Turnkey appliance pick-up/recycling. Consumers Energy will
continue to work with its implementation contractor to provide
comprehensive turnkey implementation services, from eligibility
verification and scheduling of pick-ups to proper disposal and
recycling of turned-in appliances.
•
Incentive coordination and processing. The implementation
contractor will coordinate prompt processing of incentive payments.
Since prompt incentive payment is essential to retailer/customer
satisfaction, the implementation contractor follows established
protocols and service level requirements that expedite payments.
To minimize free ridership, the program uses marketing messages
targeted at customers with second refrigerators/freezers. Mass marketing
that emphasizes the cost of operating second refrigerators/freezers also
has the potential to increase spillover impacts.
The implementation contractor handles implementation-related
administrative requirements, including the following:
• Management of the scheduling, pick-up, and appliance recycling
processes
• Marketing strategy and messaging
• Incentive processing
• Data tracking and reporting
• Investment tracking and reporting
• Contact (call) center services
• Public relations
• Customer satisfaction/problem resolution
27
Marketing Strategy
All marketing materials will carry a strong consumer education message
emphasizing the cost of operating second refrigerators and freezers and
older, inefficient appliances, and the importance of proper disposal and
recycling of older units. Key elements of the marketing strategy include:
• Customer marketing through the Consumers Energy Web site, bill
insert newsletter and e-mail blasts.
• Press releases.
• Mass media advertising including print and television.
• Cross promotional opportunities with other energy efficiency program.
• Sponsorship and participation in community recycling events.
• Collaboration with other utilities promoting appliance recycling.
EM&V Strategy &
Requirements
All evaluation activities will continue to be conducted by a third-party
evaluation contractor selected through a competitive bidding
process. Every year, this evaluation contractor will review, audit and
certify this program’s annual reported program savings and include those
results in an annual report provided to the MPSC. This review ensures
that savings are properly reported, current MEMD values are being used,
implementer data is verified and that other appropriate adjustments such
as net-to-gross ratios are properly applied.
Consumers Energy staff is responsible for general administrative
oversight of the program portfolio including:
• Program leadership and management of the implementation contractor
• Investment administration
• Energy saving goal achievement
• Lead customer energy efficiency education efforts
• Coordination of marketing strategy/public relations
• Development and placement of marketing materials and advertising
• Management of quality assurance metrics
• Ensure high level of customer satisfaction
• Data warehousing
• Lead program-related reconciliation efforts
Consumers Energy
Administrative
Requirements
Estimated
Participation
Estimated
Investment
See estimated participation details in Appendix A.
Electric
Gas
Total
Savings Targets
MWh
MW
Mcf
2016
2017
$4,533,209
$0
$4,533,209
$4,533,209
$0
$4,533,209
2016
2017
24,156
2.8
0
24,156
2.8
0
28
Benefit-Cost Test
Results
Benefit-Cost Test
Utility Cost Test
Total Resource Cost Test
Participant Test
Rate Impact Measure
B/C Ratio
2.77
2.36
13.72
0.41
29
ENERGY STAR® APPLIANCE PROGRAM
5.2
Program
Objective
Produce long-term energy savings in the residential sector by promoting
high-efficiency home appliances through the retail channel.
Target Market
The Program targets residential customers in the market for new clothes
washers, room air conditioners, dehumidifiers, programmable thermostats,
and Wi-Fi enabled thermostats. Residential rental property owners are
also eligible to participate.
The ENERGY STAR® Appliance Program was launched in September
2009 and will be an ongoing element of the portfolio.
Since appliance standards as well as the market share of high-efficiency
appliances are gradually increasing, the program is very specific regarding
qualifying models as well as marketing emphasis.
Program Duration
Program Description
Program Logic
Incentive Strategy
The program provides incentives to customers to encourage them to
purchase high-efficiency clothes washers meeting Consortium for Energy
Efficiency (CEE) standards. In addition, customer incentives are available
for programmable thermostats, Wi-Fi enabled thermostats, dehumidifiers,
and room air conditioners.
Although consumer awareness of high-efficiency clothes washers has
significantly increased, a first cost barrier still exists when promoting the
highest efficiency units.
Following is a list of the primary barriers in this market and the program
elements addressing them:
Market Barrier
Program Element
• First cost concerns
• Customer incentives
• Consumer information
• Website
• Retail sales force information • Field work with retailers
Rebates for High Efficiency Clothes Washers, Dehumidifiers and Room
Air Conditioners: Customers and retailers can download a rebate
application from Consumers Energy’s website or apply on-line using the
on-line application link. The rebate application provides for rebates on
eligible programmable thermostats, Wi-Fi enabled thermostats, ENERGY
STAR® room air conditioners and ENERGY STAR® dehumidifiers.
Electric-only or gas-only customers will receive a $25 rebate for the
purchase of a qualifying clothes washer. Combination customers who
purchase qualifying clothes washers receive a $50 rebate.
30
Eligible Measures,
Efficiency
Requirements,
Energy Savings &
Incentives
Measure
Eligibility
ENERGY STAR®
Clothes Washer
ENERGY STAR®
Clothes Washer
Consumers Energy Gas
Customers Only
Consumers Energy
Electric Customers Only
$25
ENERGY STAR®
Clothes Washer
Both Consumers Energy
Gas and Electric
Customers
Consumers Energy
Consumers Energy
or Electric Customers
or Electric Customers
$50
ENERGY STAR® Room
Air Conditioner
ENERGY STAR®
Dehumidifier
Wi-Fi Enabled
Thermostat
Programmable
Thermostat
Implementation
Strategy
Projected
Incentive per
Unit
$25
$20
$20
$100
$10
• Retailer education and outreach. Consumers Energy’s
implementation contractor utilizes field representatives to facilitate the
education of participating retailers. The field representatives maintain
regular contact with participating retailers to ensure the following:
(1) Retail sales staff are informed about the program offerings, rebate
application process, and benefits of ENERGY STAR® qualifying
products
(2) Retailers’ concerns and issues are addressed promptly
• Incentive coordination and processing. The implementation
contractor processes all incentive requests and manages prompt
processing of incentive payments.
Strategies to limit free ridership and promote spillover include:
• Clothes washer incentives for only the highest efficiency levels
• Program promotion primarily on Consumers Energy’s website
The implementation contractor is responsible for handling
implementation-related administrative requirements, including the
following:
• Retailer education
• Field services
• Rebate processing
• Managing public relations
• Quality assurance
31
•
Marketing Strategy
Customer satisfaction/problem resolution
Key elements of the marketing strategy include:
• Customer marketing through Consumers Energy’s website
• Television, radio, and print encouraging customers to visit Consumers
Energy’s website to find out more about ways to save energy and
money
The website carries a strong consumer education message emphasizing the
benefits of high-efficiency appliances and early replacement with
ENERGY STAR® certified models (lifetime dollar savings, energy
savings, water savings, and lower noise).
EM&V Strategy &
Requirements
Consumers Energy
Administrative
Requirements
Estimated
Participation
Estimated
Investment
2016
Electric
Gas
Total
$300,000
$560,000
$860,000
2017
$275,602
$560,000
$835,602
32
Savings Targets
2016
MWh
MW
Mcf
Benefit-Cost Test
Results
761
0.2
26,943
Benefit-Cost Test
Utility Cost Test
Participant Test
Rate Impact Measure
2017
761
0.2
26,943
B/C Ratio
2.58
1.74
3.59
0.62
33
ENERGY STAR® LIGHTING PROGRAM
5.3
Program
Objective
Produce long-term electric energy savings in the residential sector by
increasing the market share of high-efficiency lighting products sold
through retail sales channels.
All residential customers purchasing light bulbs and fixtures through retail
sales channels. Residential rental property owners and customers living
in rental properties are also eligible.
Target Market
Program Duration
The ENERGY STAR® Lighting Program was launched in July 2009 and
will be an ongoing element of the portfolio.
through retailers
Program Description The Program provides incentives and marketing support
®
Program Logic
to build market share and usage of ENERGY STAR lighting products:
CFLs and LEDs. It targets the purchase of lighting products through instore promotion as well as special sales events. Customer incentives, in
the form of instant savings, facilitate the increase purchase of highefficiency products, while in-store signage, sales associate training, and
support make provider participation easier. In addition to offering
incentives for standard and specialty Compact Fluorescent Light (CFL),
we will continue investment in Light Emitting Diode (LED) incentives to
promote market transformation toward the most efficient lighting
products.
The retail channel approach leverages the normal retail sales channels for
lighting products, creating opportunities for cooperative promotions,
increasing the demand and therefore the stocking of qualifying products,
and supporting long-term market transformation.
elements that addressed those barriers:
Market Barrier
Program Element
•
First cost concerns
•
Customer incentives
•
Consumer information
•
Point-of-sale displays
•
Limited product availability
•
Field work with retailers
•
Retail sales force information
•
Field work with retailers
34
Incentive Strategy
Eligible Measures,
Efficiency
Requirements,
Energy Savings &
Incentives
There are several incentive strategies that are continually re-examined to
address current market conditions. However, it has been decided to
continue with the bulb markdown approach launched in July 2009 due to
its ease of customer participation and the successful results delivered.
CFL and LED Markdowns. The markdown approach is the primary
driver of volume within the program. Consumers Energy agrees to
reimburse select retailers for discounting the cost of qualifying CFL and
LED bulbs by a specified dollar amount per unit, during special limited
term promotions. Qualifying products are listed at a lower retail price on
store shelves, and point-of-purchase materials help direct customers to the
program’s specially-priced bulbs. At the end of every month, the retailer
provides a point-of-sale report and is reimbursed for the discount provided
on each unit sold. This strategy eliminates costs associated with mail-in
rebate fulfillment, claim form printing, and store location set up. Volume
is controlled by allocating a specific number of bulbs that each retailer can
sell in advance of the promotion, and discounts are offered on a “while
supplies last” basis.
Deemed savings values are based on documented values from the
Michigan Energy Measures Database.
Note that the qualifying bulb incentive amounts listed below are an
average. Incentive amounts offered in conjunction with markdown
promotions vary based on individual agreements negotiated with retailers.
Measure
Eligibility
Gross Annual
Average Incentive
kWh Savings/ Unit per Unit
CFL
Standard
LED Bulb
Implementation
Strategy
ENERGY
26.0 – 38.2
$1.00
STAR®
ENERGY
17.2 – 43.7
$3.00
STAR®
LED
ENERGY
54.0
$4.25
Specialty
STAR®
• Retailer/manufacturer recruitment for markdown component.
Consumers Energy’s implementation contractor will continue working
with its subcontractor to help manage the lighting program. The
contractors are very experienced in launching similar lighting
programs throughout the United States and are able to leverage their
existing relationships with several “big box” retailers to maintain
seamless program participation. To that end, Consumers Energy plans
to continue to add new partnerships with lighting retailers as
applicable.
• Current participating retailers include ACO Hardware, Costco, Dollar
Tree, Home Depot, Lowe’s, Meijer, Menard’s, Sam’s Club, Target,
True Value, and Walmart.
• The agreement with each participating retailer specifies program
requirements such as product specifications, performance criteria,
35
•
•
product stocking objectives and data sharing requirements.
Retailer retention, recruitment, education and outreach. The
implementation contractor utilizes seven field representatives to
maintain regular contact with participating retailers to ensure the
following:
(1) Retail sales staff are informed about the program offering and
benefits of qualifying products
(2) Point-of-purchase displays are visible and qualifying products are
stocked in accordance with retailer commitments
(3) Retailers’ concerns and issues are addressed promptly
(4) Retailers are informed well in advance of planned promotional
activities
(5) Retail sales staff and customers are educated on high-efficiency
lighting options and Energy Independence and Security Act (EISA)
regulations
(6) Retail sales staff and customers are briefed on other energy
efficiency programs offered by Consumers Energy
Incentive processing. The implementation contractor manages the
processing of retailer incentive payments. A prompt incentive
payment is essential to ensuring manufacturer and retailer satisfaction,
and they establish protocols that expedite payments.
• Retailer/manufacturer recruitment, negotiation, and support
• Field services
• Marketing strategy
• Content recommendations for marketing materials and advertising
• Invoice and rebate processing
• Measurement and verification
Marketing Strategy
• Point-of-purchase displays
• Cooperative advertising with retailers
• Customer marketing through Consumers Energy’s website and
newsletter
• Mass-market advertising through bill inserts, radio, newspaper, and
television
• Leverage the program as an entry-point to other CE energy efficiency
programs.
• LED light bulbs and Holiday LED light campaign promotion
The program is marketed in stores through point-of-purchase displays,
signage, and other materials that are developed in cooperation with
36
participating retailers. Materials employ a strong consumer education
component emphasizing the benefits of high-efficiency lighting products
(e.g., lifetime dollar savings, energy savings, longer product life, safety,
appropriate light quality). The marketing materials leverage the
ENERGY STAR® brand, which enjoys a high level of consumer
recognition and acceptance.
In 2012, a new partnership was established with the Feeding America
West Michigan Food Bank. Consumers Energy looks forward to
continuing this partnership to provide bulbs for distribution to those in
need.
On the Consumers Energy website, comprehensive information about
energy efficient bulbs is posted with links provided to the ENERGY
STAR® website. Additionally, the Consumers Energy website contains a
Find-A-Retailer tool to allow customers to easily find a participating
retailer. The functionality of the tool includes a retailer list and GISbased map views for multiple search options to enhance the customer
experience.
Bill inserts and mass media advertising (radio, print, and television) are
developed and placed by Consumers Energy to support the markdown
campaign. The primary objective is to increase customer awareness of
Consumers Energy’s energy efficiency programs and drive customers to
our website for more information.
EM&V Strategy &
Requirements
Consumers Energy
Administrative
Requirements
37
Estimated
Participation
Estimated
Investment
Electric
Gas
Total
Savings Targets
MWh
MW
Mcf
Benefit-Cost Test
Results
2016
2017
$6,562,683
$0
$6,562,683
$6,962,683
$0
$6,962,683
2016
2017
54,019
6.2
0
Benefit-Cost Test
Utility Cost Test
Participant Test
Rate Impact Measure
54,483
6.3
0
B/C Ratio
4.48
1.86
6.66
0.39
38
HOME ENERGY ANALYSIS PROGRAM
5.4
Program
Objective
Initiate a conversation about energy efficiency with customers that
increases awareness of the portfolio of programs and satisfaction levels
for participants, while capturing both short and long-term energy savings.
Target Market
Residential homeowners in single-family dwellings and duplexes who are
interested in learning about ways to improve the energy efficiency of their
home.
The program was piloted the last two quarters of 2011 and launched
January 2012, and is an on-going element of the portfolio.
Program Duration
Program Description The program provides an in-home assessment that’s performed by a
trained analyst. The assessment includes a visual inspection of the home,
the installation of energy efficiency measures, and a customized summary
report with energy savings tips and recommendations.
Introduction – A trained analyst introduces him/herself, describes what
the assessment consists of and how they will help identify areas where
energy saving opportunities are present.
Visual Inspection – The analyst walks the perimeter of the home with the
customer, checks the mechanicals and rim joist and attic insulation levels
while looking for other common areas where obvious signs of potential
inefficiencies may exist.
Direct Install – With the customer’s approval, energy saving measures
will be installed throughout the home that include: compact fluorescent
light bulbs, LED night lights, energy efficient shower heads, energy
efficient kitchen and bathroom faucet aerators, water heater pipe
insulation and a programmable thermostat or Wi-Fi enabled thermostat.
On average a customer participating in the Home Energy Analysis
program receives about $50 worth of energy saving measures, which
provides an estimated savings of $100 to $150 after the first year.
Customizable Report – As the analyst walks through the home
performing the visual inspection, findings are entered into a web based
intake tool to create a personalized report for each customer. The analyst
discusses the report with the customer during the last step of the Home
Energy Analysis. The discussion focuses on educating the homeowner
and is based on the inspection findings.
The report includes energy usage data, measures installed during the
assessment and their estimated annual and lifetime savings. It also
includes additional notes and tips, suggestions for next steps and
additional energy saving programs in the residential portfolio. Detail
regarding infiltration, insulation and current efficiency of mechanical
systems is not obtainable during a Home Energy Analysis. Therefore,
39
analysts explain the benefits of a more comprehensive energy audit and
how it can potentially increase the comfort and efficiency of the home.
Program Logic
The report is either printed or emailed to the homeowner at the time of the
assessment, at the homeowner’s choice.
The program is designed to overcome one of the key barriers in the
residential existing homes market – lack of information about how the
home uses energy and the actions that will save the most energy and
money. The program provides an educational resource to consumers to
make it as easy as possible for them to take action.
The educational component of the program is achieved by having trained
analysts who identify simple, low cost ways to immediately improve a
home’s efficiency, but also speak to and answer questions about all other
residential programs in the portfolio.
Incentive Strategy
In addition to the educational aspect, the Home Energy Analysis program
also includes an energy efficiency direct install component, which is
completed during the same visit.
Direct Install of In-unit Measures
Participating customers receive free direct install of energy saving
measures, a walk through energy inspection and a customized summary
report that includes energy saving tips and recommendations.
The program will be promoted as having a $25 fee. However the fee will
be waived when a promotional code is provided during scheduling. The
fee represents the value of the service to customers and helps screen out
those unlikely to implement improvements. Promotional codes are made
available to customers via a variety of marketing outlets.
40
Eligible Measures,
Efficiency
Requirements,
Energy Savings &
Incentives
Implementation
Strategy
The Home Energy Analysis program is not designed to provide additional
incentives for customers to participate, nor does it offer incentives for
energy efficiency measures installed for the customers.
Measure
Eligibility/
Gross Annual Gross Annual
Customer Type
kWh Savings/ MCF Savings/
Unit
Unit
®
CFLs
ENERGY STAR
27.4
LEDs
ENERGY STAR®
Low-Flow
Showerhead
40.0
-
1.5 gpm
Gas
-
1.46
Low-Flow
Showerhead
1.5 gpm
Electric
356
-
Faucet
Aerator bath
1.0 gpm
Gas
-
0.30
Faucet
Aerator bath
1.0 gpm
Electric
44
-
Faucet
Aerators
kitchen
1.5 gpm
Gas
-
1.22
Faucet
Aerator
kitchen
Pipe Wrap
1.5 gpm
Electric
260
-
Per linear foot
51.0
0.25
• Recruiting and training field staff – The staff hired to perform this
field work are experts in delivering home energy efficiency, several
are Building Performance Institute (BPI) certified and/or RESNET
certified analysts. This level of expertise will prove essential in
delivering accurate and credible energy saving information and ensure
satisfaction.
• Web based intake tool – The online intake tool enables the field staff
to capture data as it pertains to a customer’s home and its current level
of efficiency. This tool proves to be very important in delivering a
high level of customer satisfaction by providing service in a timely
fashion and delivering a personalized on-site report.
The following implementation-related administrative requirements are
handled by the implementation contractor:
• Dedicated web page and online intake tool
• GIS enabled scheduling system
• Call Center services
• Recruiting and training field team staff
• On premise direct installation services
• Walk-through analysis report
• Quality assurance verification
41
•
•
•
•
•
•
Post service follow-up
Inventory management
Segment-targeted marketing strategy and materials
Data tracking and reporting
Investment tracking and reporting
Customer satisfaction/problem resolution
Marketing Strategy
• Direct mail campaigns targeted to a specific geographic area
• Utility newsletter bill inserts
• Program website
• Press releases in targeted communities
• Email messaging
• Outreach events throughout the state
The program primarily utilizes direct mail and email media advertising to
promote and direct customers to contact the call center or visit the
program’s website for program information and scheduling opportunities.
EM&V Strategy &
Requirements
Consumers Energy
Administrative
Requirements
Estimated
Participation
Estimated
Investment
Electric
Gas
Total
2016
2017
$2,614,464
$2,347,301
$4,961,765
$2,814,464
$2,347,301
$5,161,765
42
Savings Targets
2016
MWh
MW
Mcf
Benefit-Cost Test
Results
2,155
0.2
94,182
Benefit-Cost Test
Utility Cost Test
Participant Test
Rate Impact Measure
2017
2,155
0.2
88,683
B/C Ratio
1.12
1.12
0.00
0.46
43
HOME ENERGY REPORT PROGRAM
5.5
Home Energy Report
Program
Home Energy Report
Objective
Provide Consumers Energy’s gas and electric customers with personalized
information on their energy use and customized energy saving advice
thereby motivating them to use less energy and save money on their
monthly bills. The HER program will also help to increase participation in
other energy efficiency programs.
Target Market
Residential customer segments will be served by the HER program. The
program will automatically be delivered to a minimum of 300,000
households that are combination or natural gas customers. The plan is that
participants will have access to a web portal. All participants will be
given the opportunity to opt-out at any time through the duration of the
program.
Program Duration
The program was officially launched in 2013 and is an ongoing element
of the portfolio.
Program Description The HER program is a proven energy efficiency program that leverages
large-scale consumer engagement to drive measureable and sustainable
energy savings.
The HER program provides residential customers with better energy
information through personalized reports delivered by mail and email to
help them put their energy usage in context and make better energy usage
decisions. Behavioral science research has demonstrated that peer-based
comparisons are highly motivating ways to present information. The
HER program will leverage a dynamically created comparison group for
each residence and compare it to other similarly sized and located
households.
Once motivated by this comparison, customers receive individually
targeted savings tips based on their energy usage patterns, housing
characteristics and demographics. The HER program will present
customers with the most relevant suggestions that are likely to deliver the
greatest savings.
44
Program Logic
The HER program is organized around two concepts. First, motivate
consumers to change their behavior by putting their usage in context.
Second, provide them with salient, personalized advice to capitalize on
this motivation to use less energy and save money. Customers receive
individually targeted savings tips based on their energy usage patterns,
housing characteristics and demographics.
In addition, the HER program is designed to enrich the effectiveness of
the overall residential portfolio by increasing participation in other
programs.
HER programs have been independently verified to deliver statistically
significant energy savings in over 20 independent evaluations.
Incentive Strategy
The HER program relies on low- to no-cost behavioral adaptations.
Eligible Measures,
Efficiency
Requirements,
Energy Savings &
Incentives
Implementation
Strategy
Deemed savings values will be based on values from the Michigan
Energy Measures Database (MEMD) that are provided as part of
evaluation efforts to assess energy savings values.
Consumers Energy launched the HER program as a pilot in April 2011,
with 50,000 test customers. After demonstrating success and energy
savings, the program was expanded in subsequent years and now will
reach a minimum of 300,000 customers.
Key details of the implementation strategy are as follows:
1. Delivery of reports: Targeted households automatically receive 4 to 6
home energy reports annually depending on program design. These
reports provide periodic updates on the energy usage behavior of a
given household, and offer tips for saving energy.
2. Targeted messaging: Home energy reports will feature personalized
messaging to encourage participation in relevant energy efficiency
programs. These dynamic information modules can vary seasonally to
best suit customer needs.
3. Ability to opt-out: All participants will have a clear method for opting
out of the program if they no longer want to receive the information.
The opt-out rate for the HER program has generally been less than
1%.
Marketing Strategy
The HER program will automatically be delivered on an opt-out basis to a
minimum 300,000 natural gas and combination customers.
45
EM&V Strategy &
Requirements
Consumers Energy
Administrative
Requirements
• Energy savings goal achievement
• Leading customer energy efficiency education efforts
• Ensuring high level of customer satisfaction
• Leading program-related reconciliation efforts
Estimated
Participation
Estimated
Investment
Electric
Gas
Total
Savings Targets
MWh
MW
Mcf
Benefit-Cost Test
Results
2016
2017
$1,116,000
$1,850,000
$2,966,000
$1,124,449
$1,850,000
$2,974,449
2016
2017
30,997
0.0
215,651
Benefit-Cost Test
Utility Cost Test
Participant Test
Rate Impact Measure
35,186
0.0
227,328
B/C Ratio
1.22
0.75
3.61
0.38
46
®
HOME PERFORMANCE WITH ENERGY STAR PROGRAM
5.6
Program
Objective
Produce long-term electric and natural gas energy savings in the
residential sector by helping customers analyze their energy use and
recommending and incentivizing the installation of appropriate
weatherization measures, high-efficiency heating and cooling systems,
and other energy efficient applications.
Residential homeowners in single-family homes and duplexes. The
program targets customers with consumption and mean household income
that are both above average to promote deep energy savings and increase
the percentage of customers who implement improvements.
Target Market
Program Duration
The program, which was previously titled Existing Home Retrofit, was
launched in the first quarter 2011 and is an on-going element of the
portfolio.
Program Description The program offers customers a network of participating contractors,
trained in building science and certified with the Building Performance
Institute (BPI) on the delivery of a comprehensive home assessment and
®
measure installation under the Home Performance with ENERGY STAR
model. Customers pay a market-based fee to the contractor for the
comprehensive home assessment, a pre-requisite to qualify for rebates.
The comprehensive home assessment includes diagnostic testing for
combustion safety, duct leakage, and air infiltration. Both a “test in” and
“test out” are required to assure the efficacy of installed measures. Once
the inspection and “test-in” are completed, results are entered into energy
modeling software to create a final report that informs the customer of the
energy savings, cost, and payback for the suggested improvements.
Financial incentives for building shell improvements and energy efficient
heating and cooling equipment are available to homeowners. To qualify
for financial incentives, the contractor administers all required paperwork
on behalf of the homeowner once improvements are completed and the
“test-out” is performed. Financial incentives are paid to the customer
either as an “instant rebate” by the contractor in the form of a discount on
the project invoice or in the form of a check that is mailed to the customer
an average of 22 days following receipt of an application.
47
®
Program Logic
The program is designed to overcome one of the key barriers in the
residential existing homes market: lack of information about how homes
use energy and actions that will save the most energy and money. The
program provides an educational resource to homeowners and makes it as
easy as possible for them to take action.
The program develops a sustainable market-based infrastructure of
experienced energy professionals who can assist with the major
renovation work necessary to capture long-term savings in the existing
homes market.
Market Barrier
• Lack of information
about home energy use
and which energy-saving
actions to take first
• First-cost concerns for
customers
• Lack of experienced
home energy analysts to
address more complex
home performance issues
• Hassle of finding
contractors and arranging
work
Incentive Strategy
Program Element
• A variety of energy analysis tools
that provide prioritized
recommendations
•
•
Financial incentives and information
on lifecycle savings
Training and mentoring for
providers, including providing BPI
certification training
•
List of qualified contractors that
meet program standards, with
recognition for those that have
received program awards or offer
special financing
The comprehensive home assessment has a market-based fee structure.
Customers participating in the Home Performance with ENERGY STAR
program can receive financial incentives for implementing some of the
measure examples listed below.
48
®
Eligible Measures,
Efficiency
Requirements,
Energy Savings &
Incentives
Incentive Range per Unit
Eligible Measure and Efficiency
Requirements
Combination &
Gas Only
Electric
Only
Multiple Measure Installation
Bonus
Air Sealing (20% to 50%
Reduction)
Duct Sealing (15% to 30%
Reduction)
Duct Insulation and/or
Replacement
Roof (Attic) Insulation
$200 - $500
$100 - $400
$100 - $200
$40 - $80
$50 - $100
$15 - $35
$50
$15
$250
$70
Above Grade Wall Insulation
$200
$50
Basement Wall Insulation
$100
$70
Crawlspace Insulation
$100
$20
Floor Insulation
$100
$20
Rim Joist Insulation
Natural Gas Furnace 94% or
Higher AFUE
Operations and Maintenance
Furnace Tune-up
ECM Motor
Natural Gas Boiler 90% or Higher
AFUE
Programmable Thermostat
Wi-Fi Enabled Programmable
Thermostat
Split System Central A/C 15.0
SEER or Higher
Air Source Heat Pump 15.0 SEER
or Higher
Ground Source Heat Pump 17.0
SEER or Higher
Tankless Water Heater .82 EF
High-Efficiency Gas Water Heater
.67 EF or greater
Window Replacement .30 U-factor
& .35 SHGC
$100
$20
$400
N/A
$50
$50
N/A
$100
$1,250
N/A
$10
$10
$100
$100
$300*
$300
$300*
$300
$500*
$500
$200
N/A
$120
N/A
$2 per square foot
of window area,
up to $500
$2 per
square foot
of window
area, up to
$500
* Combination customers only.
49
®
Implementation
Strategy
• Application processing. The implementation contractor coordinates
processing of all incentive applications, verification of eligibility, and
prompt delivery of rebate checks to contractors/customers.
• Trade Ally recruitment, education, and outreach. The
implementation contractor utilizes account managers to facilitate the
recruitment of trade allies to participate in the program. The account
managers maintain regular contact with participating trade allies to
ensure that:
1. Trade allies are informed about the program offering, incentive
application process, and any special program opportunities.
2. Trade allies have an adequate supply of program marketing
materials and application forms.
3. Qualifying equipment is installed.
4. Concerns and issues are addressed promptly.
5. Trade allies provide exceptional customer service.
6. Trade allies are trained on how to sell and market the whole-house
approach using building science to properly diagnose a home for
energy efficient improvements.
Strategies to limit free-ridership and promote spillover include:
• Offer incentives at a sufficient level to motivate customers who would
not otherwise implement improvements due to the first-cost barrier.
• Utilize Consumers Energy’s customer billing information to identify
high-use customers who are most likely to benefit from the program.
The following implementation-related administrative requirements are
handled by the program’s implementation contractor:
• Marketing strategy and materials
• Field services
• Assisting with development of network of Home Performance
providers
• Call center services
50
®
Marketing Strategy
• Utility newsletter bill inserts
• Email promotional offers
• Direct mail postcards
• Program website
• Mass media advertising
• Digital marketing
• Assist participating contractors with marketing strategies
• Co-op advertising with contractors
• Promote comprehensive assessments by offering $100 coupons
through Home Energy Analysis (HEA) program
The program primarily utilizes email, direct mail, bill inserts, and digital
advertising to promote awareness of the program. Customers are directed
to contact the call center or visit the website for program information.
The program website and online bill analysis system also promotes the
availability of the program to interested customers.
EM&V Strategy &
Requirements
Consumers Energy
Administrative
Requirements
Estimated
Participation
Estimated
Investment
oversight of the program portfolio. Key functions include:
• Energy savings goal achievement
• Leading customer energy efficiency education efforts
• Ensuring high level of customer satisfaction
• Leading program-related reconciliation efforts
Electric
Gas
Total
2016
2017
$732,010
$1,053,238
$1,785,248
$516,618
$922,607
$1,439,225
51
®
Savings Targets
2016
MWh
MW
Mcf
Benefit-Cost Test
Results
341
0.1
25,029
Benefit-Cost Test
Utility Cost Test
Participant Test
Rate Impact Measure
2017
279
0.1
22,762
B/C Ratio
1.49
0.84
1.73
0.58
52
HVAC AND WATER HEATING PROGRAM
5.7
Program
Objective
residential sector by promoting the purchase and installation of highefficiency heating and cooling equipment as well as high-efficiency water
heating equipment.
Residential customers installing new central air conditioning units, heat
pumps, natural gas furnaces and boilers, and/or water heating equipment.
Products installed in single-family homes, including condominiums and
townhouses, must be individually owned and metered for natural gas
and/or electric service.
The HVAC and Water Heating program was launched in July 2009 and
will be an ongoing element of the portfolio.
Target Market
Program Duration
Program Description The HVAC and Water Heating program affects the purchase and
installation of high-efficiency heating, cooling, and water heating
technologies through a combination of market push and pull strategies
that stimulate demand while simultaneously increasing market provider
investment in stocking and promoting high-efficiency products.
Program Logic
The program promotes high-efficiency ENERGY STAR® central airconditioning (SEER 15 and greater), high-efficiency natural gas furnaces
(95% AFUE and higher) and boilers (92% AFUE and higher), premium
efficiency furnaces and heat pumps with high-efficiency motors
(electrically commutated motors – ECMs), high-efficiency storage gas
water heaters (0.67 EF or greater), tankless (instantaneous) natural gas
water heaters (0.82 EF or greater), and programmable thermostats
including Wi-Fi enabled, and diagnostic tune-ups.
The program stimulates demand by educating customers about the energy
and money saving benefits associated with efficient products and
providing financial incentives to overcome the first-cost barrier. The
program stimulates market provider investment in stocking and promoting
efficient products by offering HVAC contractors several effective services
including training, educational materials, and marketing collateral.
Further, the existence of rebates elevates efficiency to a competitive issue
that naturally motivates market providers to stock and promote targeted
products.
Market Barrier
Program Element
•
•
•
First cost concerns for
customers
Consumer information
•
Competing motivations for
contractors (additional
•
•
Financial incentives and
information on lifecycle savings
Education materials features the
energy and non-energy benefits
of premium high-efficiency
equipment
Providing contractor training on
value of program participation
53
profit on premium products
but concerns about being
low-cost bidder)
•
Incentive Strategy
Eligible Measures,
Efficiency
Requirements,
Energy Savings &
Incentives
Urgency of replacement
decision when equipment
fails
•
and value to customers from
purchasing high-efficiency
products. Collateral materials
including sales brochures are
provided to participating
contractors
Provide contractors with
training to better inform
consumers of choices and that
high-efficiency technologies are
stocked and available
Furnace, boiler, central air-conditioning, and heat pump incentives are
tiered to encourage installation of higher efficiencies. Incentives are
offered for the installation of equipment that utilizes an ECM blower
motor, including high-efficiency natural gas furnaces.
Eligible Measure and Efficiency Requirements
Split System Central AC > SEER 15.0 – 19 or
higher (Tiered)
Ground source heat pump > 17 – 19 or higher EER
(Tiered)
Air source heat pump > 15 – 16 or higher SEER
(Tiered)
Natural gas furnace 95-98% or higher AFUE, AHRI
rated (Tiered)
ECM blower motor
Furnace, boiler or AC system tune-up
Natural gas boiler 92-95% or higher AFUE (Tiered)
Super high efficiency gas water heater >0.67 EF
Tankless gas water heater EF 0.82 or higher
Programmable Thermostat
Wi-Fi Thermostat
Projected
Incentive per
Unit
$200-$450
$200-$300
$150-$250
$200-$350
$100
$50
$500-$900
$75
$100
$10
$100
54
Implementation
Strategy
• Contractor retention, recruitment, education and outreach. The
implementation contractor utilizes field staff to facilitate the retention,
recruitment, and education of HVAC contractors who participate in
the program. The staff maintains regular contact with participating
contractors to ensure that:
(1) Contractors are kept informed about the program offering and
incentive application process
(2) Contractors are provided with an adequate supply of program
marketing materials
(3) Qualifying equipment is readily stocked
(4) Contractors’ concerns and issues are addressed promptly
(5) Contractors’ participation statistics are shared
•
Application processing. The implementation contractor coordinates
processing of all rebate applications, verification of eligibility, and
delivery of rebate checks to customers.
Strategies to limit free ridership and promote spillover include:
• Incentives limited to high-efficiency equipment;
• Incentive levels are tiered to encourage purchases of high-efficiency
equipment that would not have happened without the rebate; and
• Incentive claims have to be submitted within 30 days of purchase.
The following implementation-related administrative requirements will
continue to be handled by our implementation contractor:
• Coordination with other utilities for combined gas/electric savings
• Contractor retention, recruitment, and education
• Field services
• Call center services
55
Marketing Strategy
• HVAC meetings to discuss the program and solicit contractor
involvement
• Availability of forms, including incentive forms and other collateral
materials to HVAC contractors
• Online accessibility of rebate applications and program information
• Listing of participating contractors on Consumers Energy’s website
• Mass-media advertising
The HVAC and Water Heating program will continue to be primarily
marketed through local HVAC contractors, the most direct influencers of
customer HVAC purchase decisions. Contractors receive educational
materials to share with their customers through training meetings, inperson visits and an online order form. Further, the program employs a
top down communication strategy involving the recruitment of HVAC
equipment distributor representatives to support the program by passing
information on to the contractors they serve.
A trade ally website contains all necessary information about the program,
including incentives and downloadable forms.
Marketing will also include direct marketing to targeted audiences using
data analytics to identify potential participants based on both propensity
scores and other analytics. Targeted promotions to homeowners with
tracking promotional codes will be used to determine response rates.
Mass media advertising includes print, radio, and television promoting
general awareness of Consumers Energy’s programs and directs
customers to visit the website for more program information.
EM&V Strategy &
Requirements
56
Consumers Energy
Administrative
Requirements
Estimated
Participation
Estimated
Investment
Electric
Gas
Total
Savings Targets
MWh
MW
Mcf
Benefit-Cost Test
Results
2016
2017
$3,256,325
$7,868,660
$11,124,985
$3,067,742
$7,605,981
$10,673,723
2016
2017
9,610
1.6
390,913
Benefit-Cost Test
Utility Cost Test
Participant Test
Rate Impact Measure
7,856
1.4
373,025
B/C Ratio
3.29
1.21
2.04
0.67
57
INCOME QUALIFIED ENERGY ASSISTANCE PROGRAM
5.8
Program
Objective
Assist limited income customers with home weatherization interventions
that are delivered at no cost. Provide and install energy efficiency
measures, and offer sustainable energy education so that customers may
reduce their energy use as well as better manage their energy bills over the
long-term.
Target Market
Residential customers that reside in single-family or multifamily
dwellings with a household income that is at or below 200% of the federal
poverty level guidelines.
The Income Qualified (IQ) Energy Assistance Program was launched in
2009 and will be an ongoing element of the portfolio.
Program Duration
Program Description The program uses a portfolio approach to deliver weatherization services
to a market at particular risk for rising energy costs and utility bill
arrearages. Implementation strategies rely on effective coordination with
local Community Action Agencies (CAA’s) and other non-profit agencies
that provide weatherization services by leveraging other governmental
funding to provide comprehensive assistance while minimizing redundant
administrative costs. The program also performs installations directly into
a customer’s homes by a dedicated staff of field service technicians.
The program’s collaborative approach of engaging and cooperating with
local agencies fosters greater public awareness to adopt energy efficiency
practices.
58
Program Logic
Market Barrier
• Limited governmental
funding for leverage
weatherization services
•
•
•
Program Element
• Continue coordination with CAAs
and other non-profits to maximize
the number of homes that can be
weatherized by leveraging
emerging sources of funding.
Lack of energy efficiency • Provide education to customer
awareness
through the various program
initiatives and marketing
campaigns/collateral to reinforce
behavioral changes.
Ability to reach IQ target • Work with existing nonprofit
market customers and
agency contact/client lists while
validate eligibility
utilizing Consumers Energy
database that provides qualified
leads for targeted outreach
opportunities.
Short-term customer
• Coordinated community outreach
and marketing campaigns that
outlook shaped by
promote the benefits of program
continued incidents of
crisis.
participation.
• Strive to keep the customer
program participation process as
simple as possible.
Incentive Strategy
To provide installation for eligible measures within the MEMD at no cost
to eligible customers. These installations will continue to be provided by
field technicians employed by the implementation contractor, in addition
to coordinated effort with nonprofits and CAAs that provide
comprehensive weatherization services.
Eligible Measures,
Efficiency
Requirements,
Energy Savings &
Incentives
Eligible measures and efficiency requirements will be coordinated with
the local CAA’s and other non-profits to achieve consistency with
federal/state standards applicable to current income qualified programs.
Typical measures include:
• Insulation (attic, wall, sill box)
• Blower door testing, pre and post test
• Air sealing
• Appliance/equipment replacements with high-efficiency (water
heaters, refrigerators)
• Lighting (CFLs)
• Setback thermostats
• Water-saving measures (low-flow showerheads, aerators, pipe wrap,
etc.)
• Furnace/boiler replacements
• ECM motor replacements
• Furnace/boiler Tune-ups
59
Implementation
Strategy
• Coordination with local CAA’s and other non-profit agencies
including community-based organizations.
• Recruitment and hiring of private-sector contractors and field
service technicians. A competitive bidding process may be used to
engage private sector contractors to manage work in areas where the
local CAA’s and other non-profits are unable to manage the volume of
homes receiving energy upgrades.
• Targeting owners of single family and multi-family properties with
low-income residents to provide turnkey direct-install services for
individual residential living units. The Program makes a deliberate
effort to target customers that have high energy usage or are recipients
of utility assistance. Specifically, the Consumers Affordable Resource
for Energy (CARE) Program that receives funding provided by the
Michigan Energy Assistance Program (MEAP).
• New Programs. The ‘Helping Neighbors’ initiative was launched in
2011 to create a community-focused energy efficiency program based
on the neighborhood sweep concept. This is used to target income
qualified single family and multifamily homes providing energy
education and installation of efficiency measures.
• Training. Program management will perform training to CAA’s and
other non-profits to encourage participation for single and multifamily
structures and how the program can benefit their organization and the
customer. In addition, training was developed and will be used for
recipients of energy measures in the form of a web-based tool known
as Every Day Actions Save Energy (EASE).
• Administrative coordination with local agencies
• Hiring of field service technicians
• Competitive bid process to engage additional local contractors
• Payment processing
60
Marketing Strategy
Marketing efforts focus on several initiatives within the IQ portfolio to
reach the target market for low income gas and electric customers. Key
methods include attendance at energy efficiency education outreach
events, providing marketing collateral to engage customers in their daily
routines, such as at the bus stops, shopping locations, or participation in
neighborhood events. The program uses the following marketing
collateral to engage customers and re-enforce energy saving messages:
• Informational brochures
• Bill inserts
• Posters
• Educational brochures
• Yard signs
• Press releases
• Door hangers
• Information for newsletters & articles
• Thank you postcard
EM&V Strategy &
Requirements
Consumers Energy
Administrative
Requirements
Estimated
Participation
Estimated
Investment
Electric
Gas
Total
2016
2017
$3,811,259
$7,554,491
$11,365,750
$3,794,881
$7,342,593
$11,137,474
61
Savings Targets
2016
MWh
MW
Mcf
Benefit-Cost Test
Results
2,541
0.3
66,249
Benefit-Cost Test
Utility Cost Test
Participant Test
Rate Impact Measure
2017
2,541
0.3
66,249
B/C Ratio
0.48
0.48
0.00
0.29
62
INSULATION AND WINDOWS PROGRAM
5.9
Insulation and Windows
Programs
Objective
Increase the demand for energy-efficient improvements for insulation and
windows to produce long-term electric and gas energy savings to
Consumers Energy residential customers.
Target Market
Residential customers in single-family homes and duplexes who have an
interest in installing new energy-efficient windows or insulation.
Program Duration
The program was originally included under the Existing Home Retrofit
Program (HPwES). Beginning in January 2013, the Insulation and
Windows program was created as a separate program and will continue to
be an ongoing element of the portfolio.
Program Description The Insulation and Windows program provides incentive rebates to
Program Logic
customers to encourage them to install qualified energy efficient
insulation and windows. The program is unique in that it allows
customers to use the services of a contractor, or to perform the
improvements and apply for rebates themselves. This is particularly
appealing for the do-it-yourself customers. Customers are able to
purchase and install energy efficiency improvements, and apply for their
rebate, all in one day.
The program strives to stimulate demand by educating customers about
the energy and money saving benefits associated with energy-efficient
products and provides financial incentives to overcome the first cost
barrier. The program stimulates the energy-efficient window and
insulation market by providing contractors marketing collateral to
promote the energy efficient improvements along with education of the
program and rebate application process. Following is a list of the primary
barriers in this market and the program elements used to address them:
Market Barrier
• First-cost concerns for
customers
• Consumer information
Incentive Strategy
Program Element
• Financial incentives and information
on lifecycle energy savings.
• Website and marketing materials for
education and awareness.
• Contractor information • Provide contractors with program
support and marketing and training.
The program offers incentive rebates in the form of a check mailed to the
customer. Applications can be submitted by the customer or contractor
on the customer’s behalf. Customers have the convenience of submitting
their application online or by using the paper application and submitting
via email or mail.
63
Eligible Measures,
Efficiency
Requirements,
Energy Savings &
Incentives
Implementation
Strategy
Description
Efficiency
Requirements
Incentive
>500 Square Feet
>500 Square Feet
>500 Square Feet
>200 Square Feet
All accessible areas
U-factor ≤ 0.30
U-factor ≤ 0.30
$125
$125
$50
$50
$50
$15 each
$40 each
>500 Square Feet
>500 Square Feet
>500 Square Feet
>200 Square Feet
U-factor ≤ 0.30
U-factor ≤ 0.30
$50
$50
$50
$10
$20
$15 each
$40 each
>500 Square Feet
>500 Square Feet
>500 Square Feet
>200 Square Feet
U-factor ≤ 0.30
U-factor ≤ 0.30
$125
$125
$50
$50
$50
$15 each
$40 each
Gas & Electric
Roof (attic) Insulation
Wall Insulation
Window Replacement
Door Replacement
Electric Only
Wall Insulation
Window Replacement
Door Replacement
Gas Only
Wall Insulation
Window Replacement
Door Replacement
Contractor education and outreach. Consumers Energy’s
implementation contractor (IC) will continue to utilize field
representatives to facilitate the recruitment and education of participating
contractors. The field representatives maintain regular contact with
participating contractors to ensure the following:
• Contractors, owners, sales staff and service technicians are informed
about the program offerings, rebate application process, and benefits
of the energy efficient qualifying products.
• Contractors’ concerns and issues are addressed promptly.
Incentive coordination and processing. The IC processes all incentive
requests and manages prompt processing of incentive payments.
64
•
•
•
•
•
Data tracking and reporting
Investment tracking and reporting
Call center services
Public relations and community outreach events
Customer satisfaction and problem resolution
Marketing Strategy
The program will utilize a variety of communications channels to develop
and execute multi-faceted campaigns to promote program awareness and
encourage customer participation. Key elements of the marketing strategy
include:
• Utility bill inserts -Strategically scheduled, seasonally-appropriate bill
inserts will feature the Insulations and Windows program. Bill inserts
will promote home sealing upgrades to maximize home heating and
cooling efficiency.
• Program website - The program Web will promote the availability of
the program to interested customers.
• Email marketing - Email blasts will be distributed to customers and
will target those customers who have participated in other energy
efficiency programs.
• Paid media (traditional and digital) - Paid media will be incorporated
into the marketing plan if additional program participation is needed to
meet energy savings goals. This may include print advertising, radio,
or digital media.
• Participating contractors’ communications and marketing support Contractors will be provided with information about the availability of
the program and incentives through direct mail and periodic
invitations to training sessions. Contractors will also be supplied with
program marketing materials to distribute to customers.
• Expanded point-of-purchase materials at insulation and windows retail
outlets.
EM&V Strategy &
Requirements
Consumers Energy
Administrative
Requirements
65
•
•
•
•
Estimated
Participation
Estimated
Investment
Management of quality assurance metrics
Ensure high level of customer satisfaction
Data warehousing
Lead program-related reconciliation efforts
Electric
Gas
Total
Savings Targets
MWh
MW
Mcf
Benefit-Cost Test
Results
2016
2017
$772,453
$1,308,434
$2,080,887
$649,197
$1,323,192
$1,972,389
2016
2017
314
0.2
32,367
Benefit-Cost Test
Utility Cost Test
Participant Test
Rate Impact Measure
377
0.2
32,367
B/C Ratio
2.07
0.31
0.45
0.65
Benefit-Cost Test Results
66
RESIDENTIAL AGRICULTURE PROGRAM
5.10 Residential Agriculture
Program
Objective
The Residential Agriculture Program is designed to offer residential
agriculture customers incentives for energy-saving measures. By utilizing
the program structure from Consumers Energy’s business program, the
Residential Agriculture Program is able to offer the same level of incentives
to residential farms that have industrial-grade equipment and operations.
Target Market
Residential electric and/or natural gas customers on an eligible farm rate
code, operating a full-time agricultural operation at the facility where the
measures are being installed.
Program Duration
This program was piloted during the 2012 program year. Beginning in
2013, this program was a full program offering and will continue to be an
ongoing element of the portfolio.
This program provides participating customers the same level of rebates as
the prescriptive and custom incentives from the Business Solutions
Program.
This program will continue to collaborate with Michigan State University’s
Farm Audit Program to offer incentives to customers who have a USDA
Tier 2 audit completed at their facility. Program staff work with MSU to
collect leads generated by the MSU Farm Audit Program, funded through
the USDA Rural Energy for America Program (REAP). By having access
to the audit reports of farms that participate in the MSU/REAP program,
program staff is able to create a targeted approach to assist customers
applying for incentives offered through the Business Solutions Program.
By combining resources of the residential and commercial programs, the
agriculture sector has greater access to participate in Consumers Energy’s
efficiency programs.
Program
Description
Program Logic
elements that addressed them:
Market Barrier
• Incentivizing residential
agriculture customers for
energy-efficient upgrades
• Developing trust with these
customers who are typically
reluctant to share proprietary
information about their
operation
• Monetary resources and
financing to pursue projects
Program Element
• Offering commercial/industrial
types of incentives to these
customers
• Utilizing pre-existing
relationships between MSU
and the agricultural industry
•
Audit incentive as well as
financial incentives
67
Incentive Strategy
Audit Incentive: The program will provide a rebate of up to $500 for the
customer’s portion of the energy audit performed by MSU/REAP. Typical
audit costs are $1,700 per farm for small- and medium-size agricultural
operations. For large operations, the farm owner will pay the incremental
difference. The requirements to receive the rebate include completion of a
Rural Farm Energy Audit Agreement application, an invoice from the
auditor valued at $500 or more, and submission of the summary of energy
conservation measures from the audit.
Measure Incentives: This program will continue to provide participating
customers the same level of rebates as the prescriptive and custom
incentives from the Business Solutions Program. Residential agricultural
customers are a unique challenge, as many farms are served under a
residential rate code, but have business operations.
Eligible Measures,
Efficiency
Requirements &
Incentives
Implementation
Strategy
Cost-effective natural gas and electric efficiency measures that improve on
the program’s baseline are eligible for consideration in the program. Fuel
switching (electric to alternative fuel) measures, hybrid fuel, and gridconnected renewable energy systems are not eligible for incentives through
this program.
The program team will provide staff to conduct program management,
tracking, marketing, and implementation. Collaboration with MSU’s REAP
Audit Program is critical to the success of this program. A heavy focus on
outreach is crucial to identify eligible residential customers.
Marketing Strategy Marketing will be accomplished using mass-marketing techniques as well
as individual outreach by program staff.
Marketing campaigns to customers such as dairy farmers, greenhouses and
grain processors include direct mail postcards, print ads, digital Internet
banner advertisements, and radio promotions throughout the Consumers
Energy service territory to drive customer participation.
The Consumers Energy Business Solutions outreach staff will also promote
the program to all agricultural customer segments, trade allies and corporate
account managers.
EM&V Strategy
results in an annual report provided to the MPSC. This review ensures that
savings are properly reported, current MEMD values are being used,
implementer data is verified and that other appropriate adjustments such as
net-to-gross ratios are properly applied.
68
Consumers Energy
Administrative
Requirements
Consumers Energy is responsible for general administrative oversight of the
program portfolio, including:
• Solicitation, selection, and management of the Implementation
Contractor
• Coordination of marketing strategy/public relations among programs
and market sectors
• Coordination of all educational services
• Solicitation, selection, and management of the evaluation contractor
• Goal achievement within investment
Estimated
Participation
Estimated
Investment
2016
Electric
Gas
Total
Savings Targets
$200,000
$10,000
$210,000
2016
MWh
MW
Mcf
Benefit-Cost Test
Results
2017
2017
598
0.1
0
Be ne fit-Cost Te st
Utility Cost Test
Participant Test
Rate Impact Measure
$200,000
$10,000
$210,000
598
0.1
0
B/C Ratio
2.35
1.33
5.20
0.41
69
RESIDENTIAL MULTIFAMILY PROGRAM
5.11 Residential Multifamily
Program
Objective
The primary goal of this program is to produce immediate electric and
natural gas energy savings in multifamily buildings through the direct
installation of energy saving measures in the individual living units and
common areas. A second program objective is to achieve deeper energy
savings through the promotion of high efficiency equipment for
prescriptive, custom, and comprehensive retrofit projects.
Target Market
All property owners of multifamily buildings, which include apartments,
condominiums, senior housing communities, and dormitories, are eligible
to participate. The Multifamily program offers direct installation of
energy savings devices as well as providing incentives for prescriptive,
custom measures to both residential and commercial multifamily
customers. Targeted, proactive outreach efforts are utilized to influence
the Multifamily market sector.
This program was launched in 2009 and will be an ongoing element of the
portfolio.
Program Duration
Program Description The Multifamily program is designed to offer property owners a turnkey
service for helping residents reduce energy use in their living units
through the direct installation of various energy saving devices. The
direct install service is provided at no cost to the property owners and the
tenants. In addition to the products installed, educational materials are
left in the individual units explaining the energy and money saving
benefits associated with the energy efficient measures.
The program will also inform property owners of the benefits from
HVAC tune-ups and the operational efficiency of existing HVAC
equipment. Furnace tune-ups, completed by a certified HVAC technician,
are offered at no cost. Program representatives will proactively train and
equip a network of trade allies to perform the work and communicate the
benefits of equipment maintenance to the customer.
The Multifamily program also offers incentives to property owners who
purchase specific high efficiency measures to retrofit individual units and
common areas within the property. Prescriptive and custom measure
rebate application forms will be submitted by customers and trade allies
for completed projects. By addressing the needs of both the residential
and commercial spaces, the program is designed to encourage property
owners to complete comprehensive energy improvements by following a
whole property approach to address individual unit and common area
energy savings for the entire apartment complex.
70
Program Logic
The Multifamily program encounters market barriers from two groups;
the property owner and the tenant. The following common barriers are
described below, along with program strategies that are employed to
address them:
Market Barrier
For residents:
• Hassle of researching how
to reduce their energy bills
• Hesitancy to invest in
products that may stay with
the unit when they leave
• Lack of information about
potential energy savings
For property owners:
• Hassle of making
arrangements to install
measures
Incentive Strategy
Program Element
•
Turnkey service; work is done for
them
•
Materials and installation are
provided free to the resident
•
Leave-behind educational
materials are left for residents
•
Simple turnkey service
Marketing materials, case studies,
website, and “good will” benefit
of offering free measures to their
residents.
Financial incentives,
lifecycle/payback information,
and proactive outreach meetings
with decision makers for budget
expenditures.
Products are demonstrated and a
sample is left behind for the owner
test.
•
Lack of awareness
regarding energy and nonenergy benefits
•
•
Emphasis on first-cost
rather than lifecycle cost
•
•
Hesitancy to invest in
products that are
unfamiliar
•
Direct Install of In-unit Measures. Property owners will be offered a
free direct install service for reducing in-unit and common area energy
use.
Prescriptive and Custom Measures. Common energy savings measures
for multifamily complexes will be included in the program application,
incentive amounts are based on deemed energy savings from the
Michigan Energy Measures Database (MEMD).
Comprehensive Measures. Comprehensive energy savings measures for
multifamily complexes help property owners pursue deeper energy
savings thru a holistic approach to building envelope improvements.
71
Eligible Measures,
Efficiency
Requirements,
Energy Savings &
Incentives
Implementation
Strategy
Description (Direct
Install)
Efficiency Requirements
Incentive
LED
ENERGY STAR®
$20.00
CFL
ENERGY STAR®
$4.90
Low-Flow Showerhead
1.75 / 1.5 gpm
$14.70
Faucet Bath Aerator
1.0 / 1.5 gpm
Faucet Kitchen Aerator
Furnace Tune-Up
1.0 / 1.5 gpm
O&M
$3.40
$4.47
$50.00
Key elements of the implementation strategy included:
Targeted Outreach to property owners. Program representatives will
focus to continue building relationships with property management
companies, owners, associations and their members to recruit
participation in the program. The program team will assist customers as
necessary to coordinate direct installations and complete rebate
application requirements. In addition, property owners will be reached
through direct mail, participation in association events, one-on-one
meetings with program staff, and other channels. Special emphasis will
be placed on properties with as little as three units and greater. This has
been an over-looked segment in past years efforts that focused on five or
more units.
Targeted Outreach to HVAC Trade Allies. Program representatives will
inform and recruit participation by trade allies for the Furnace Tune-Up
program offered at no cost to the owner or tenant. Outreach will include
orientation meetings and training of trade allies to perform and
communicate HVAC tune-up benefits. Program representatives will also
work directly with property owners to schedule and coordinate the furnace
tune-up and other direct installation measures for individual living units.
In-unit direct installs. Program representatives will identify interested
property owners and schedule appointments for the free installation of
energy saving devices in the individual living units and common areas.
In-unit furnace tune-ups and common area pipe wrap installation will be
offered at no cost to the property owner or tenant. The installation crews
are trained on the technical and educational aspects of the energy saving
devices installed and leave educational materials in each unit describing
the work performed and promoting the energy-saving benefits.
Prescriptive, Custom and Comprehensive Programs. To help building
owners continue to reduce their energy usage and costs, program
representatives will conduct site assessments targeting high-efficiency
retrofit opportunities. These opportunities will be presented to the
building owner to demonstrate how they can receive incentives through
the Multifamily prescriptive, custom and comprehensive applications.
Collaboration efforts. Consumers Energy and DTE will continue to
coordinate programs in single fuel service territories. This effort will
72
target direct installs in shared fuel territories.
Field Technology. Our program implementation contractor will continue
to utilize an application to collect and record data while in the field. The
digital application allows the efficient collection and reporting of
information from the field and increases efficiency, offering a more costeffective solution.
Program Operations. The implementation contractor handles
following:
• Marketing and Educational materials
• Field services
• Product ordering and inventory
• Prescriptive, custom and comprehensive application processing
• Trade Ally and customer outreach/training
Marketing Strategy
A highly-targeted marketing strategy is employed. Recruitment efforts
will target property management companies in an effort to secure
agreements to address multiple properties through a single point of
contact before targeting owners and managers of individual properties.
A targeted marketing strategy with property owners and management
companies increases awareness of Consumers Energy Multifamily
program offerings. Marketing and outreach strategies include:
• In-person visits by program representatives to properties with three or
more units
• Walk-through energy assessments of properties to encourage
participation in the direct installation and prescriptive, custom and
comprehensive portions of the program
• Targeted advertising in trade organization and association publications
• Outreach to property management associations to recruit assistance in
distributing information about the program through existing channels
• Direct mailings promoting the program offerings and benefits
• Promotions utilizing our trade ally network
• A new microsite specifically targeted to Multifamily program
opportunities
EM&V Strategy &
Requirements
73
Consumers Energy
Administrative
Requirements
oversight of the program portfolio, and address the following:
Estimated
Participation
Estimated
Investment
Electric
Gas
Total
Savings Targets
MWh
MW
Mcf
Benefit-Cost Test
Results
2016
2017
$4,054,820
$2,002,132
$6,056,952
$4,154,820
$2,002,132
$6,156,952
2016
2017
3,367
0.4
130,912
Benefit-Cost Test
Utility Cost Test
Participant Test
Rate Impact Measure
3,367
0.4
129,887
B/C Ratio
1.31
1.04
6.65
0.46
74
RESIDENTIAL NEW CONSTRUCTION PROGRAM
5.12 Residential New Construction
Program
New Construction
Objective
residential sector by affecting the construction of single family homes and
duplexes that meet ENERGY STAR® Version 3.0 standards.
Target Market
New home builders that are not consistently (or seldom) build homes to
meet current ENERGY STAR® Version 3.0 standards.
Program Duration
The program was launched January 2012 and is an ongoing element of the
portfolio.
Program Description The Residential New Home Construction program creates long-term
electric energy and natural gas savings by encouraging the construction of
single-family homes and duplexes to meet ENERGY STAR® Version 3.0
standards.
The program identifies and recruits key builders not consistently (or
seldom) building homes to ENERGY STAR® Version 3.0 standards.
Recruitment efforts are conducted through various channels including
builder associations, realtors, trades, raters and through direct outreach to
targeted home builders.
Builders participating in the program gain access to cash-back incentives
that cover approximately 40 percent of the cost to certify each home.
Participating builders receive training on building practices designed to
achieve ENERGY STAR® Version 3.0 standards. Builders are also
trained on how to sell the value of energy efficient homes to their
customers.
75
Program Logic
Incentive Strategy
Eligible Measures,
Efficiency
Requirements,
Energy Savings &
Incentives
Implementation
Strategy
The primary barriers to increased market penetration of ENERGY STAR®
homes in the new construction market include:
Market Barrier
Program Element
• Higher cost to meet the ENERGY • Rebates to offset cost.
STAR® Version 3.0 standards.
•
•
Lack of confidence among
consumers that the higher initial
investment will be recouped in the
form of lower energy costs.
•
Lack of awareness among
homeowners regarding both the
•
Lack of awareness among
builders/HVAC/homeowners
regarding the technology &
building practices that result in a
more efficient home
•
Educational materials and
builder training provided
Educational material(s)and
builder training, including
certification requirements
to meet ENERGY STAR®
Version 3.0 standards
The program offers incentives to help achieve certification of the current
ENERGY STAR® Version 3.0 standard.
ENERGY STAR® Version 3.0 Rebates
Energy Type
Heating Type
Cooling
Type
Combination
Gas furnace or
Central A/C
Gas and
boiler
Electric
Combination
Gas furnace or
No central
Gas and
boiler
A/C
Electric
Gas Only
Gas furnace or
N/A
boiler
Electric Only
Air source heat
Central A/C
pump or ground
source heat pump
Electric Only
Non-electric
Central A/C
heating (i.e. gas
furnace or boiler)
Rebate
Amount
$1,500
$1,350
$1,200
$1,500
$300
• Recruitment/training of Home Energy® Raters. Identifying existing
resources with appropriate training and experience.
• Outreach to targeted builders. Utilize experienced field
representatives to meet with builders, promote the benefits of
ENERGY STAR® homes, and generate interest in the program.
Builders are recruited through various channels including builder
associations, realtors, trades, raters and through direct outreach to
76
•
•
•
•
targeted home builders
Conduct builder training on marketing ENERGY STAR® homes.
Participating builder training efforts focus first on the benefits
associated with ENERGY STAR® from the customer perspective
including improved efficiency, comfort, safety, and durability. Sales
training provides information for each builder with methods to “up
sell” their customers on investing in meeting the ENERGY STAR®
standards. Builders are also educated regarding the opportunity to
improve their business by differentiating themselves using the
nationally recognized ENERGY STAR® brand.
Conduct builder training on the ENERGY STAR® performance
standard. The second phase of the training process focuses on the
ENERGY STAR® standard and building practices designed to meet it.
Other key topics include techniques for improving the building shell
to minimize thermal loss and air infiltration, the thermal bypass
checklist, and identifying high efficiency equipment and the principals
of proper installation.
Conduct HVAC Installer ENERGY STAR® certification sessions. In
order for a home to obtain ENERGY STAR® certification, the HVAC
installer must be certified. The program will continue to provide
certification sessions at no cost to HVAC firms on a limited basis to
help HVAC installers receive ENERGY STAR® certification.
Coach and mentor participating builders and raters. Once the initial
training is complete, the program will provide technical assistance and
market recognition, to participating builders, their trade partners, and
raters on an ongoing basis.
Strategies to limit free-ridership and promote spillover include:
• To minimize free-ridership, the program will target builders not
currently building to the ENERGY STAR® standard. Secondary
targets include builders who currently build to the ENERGY STAR®
standard, but only on a small percentage of homes.
Implementation-related administrative requirements included the
following:
• Management of subcontractors
• Investment tracking
• Administer customer service standards
• Data tracking systems
• On-site verification of incentive claims
• Problem resolution
• Management and oversight of procurement
• Supporting evaluation activities
77
Marketing Strategy
The program is marketed to builders primarily through direct business-tobusiness contacts via program outreach staff. Opportunities will be
identified to present the program at builder, realtor, rater and other trade
association meetings and the placement of information in association
newsletters. The program will market to customers at home shows,
parade(s) of homes, and other events focused on residential home
building.
EM&V Strategy &
Requirements
Consumers Energy
Administrative
Requirements
Estimated
Participation
Estimated
Investment
Electric
Gas
Total
Savings Targets
MWh
MW
Mcf
Benefit-Cost Test
Results
2016
2017
$298,476
$861,524
$1,160,000
$298,476
$861,524
$1,160,000
2016
2017
130
0.0
13,291
Benefit-Cost Test
Utility Cost Test
Participant Test
Rate Impact Measure
130
0.0
13,291
B/C Ratio
1.50
0.78
1.44
0.59
78
THINK! ENERGY PROGRAM
5.13 Think! Energy
Program
Think! Energy
Objective
The Think! Energy program is designed to influence students and their
families to take actions that can reduce their home energy use and
increase efficiency.
Grade levels 4 and 6 in schools throughout the Consumers Energy service
area are targeted by the THINK! ENERGY Take Action programs in
combination and single-fuel service territories. The base program is run
in combination service territory and a collaborative program with the
Lansing Board of Water & Light and DTE Energy are extending this
program to areas where Consumers Energy supplies only one fuel. In
addition, the high school program, Innovation, targets students in grade 912.
The Energy Education program was launched in early 2010 and is an
ongoing element of the portfolio. The Innovation component of the
program was launched in 2013 and will continue until the duration of the
smart meter installations are complete.
Target Market
Program Duration
Program Description Providing energy education to students is a good way to influence
families’ energy behaviors. The program targets students in grades 4 and
6, providing education and a “take-home” kit that raises awareness about
how individual actions and low-cost measures can provide significant
reductions in electricity, natural gas, and water consumption. The takehome kit includes:
• LEDs
• LED night light
• Low-flow shower head
• Faucet aerator
• Kitchen aerator
• Shower timer
• Flow rate test bag
• Water and refrigerator temperature thermometer
• Light switch stickers
• Student guide/workbook
The Innovation program works in a similar manner to Take Action,
providing an introductory presentation and take-home kit. The program
targets high school students in a smart energy meter installation area and
encourage engagement with the Smart Energy Web Portal.
The Innovation kit includes:
• Three LED bulbs
• Shower start showerhead
The Michigan Department of Education has again provided their
enthusiastic endorsement for this program and utility collaborative efforts.
79
Program Logic
Incentive Strategy
Eligible Measures,
Efficiency
Requirements,
Energy Savings &
Incentives
The following strategies are employed to address current market barriers:
Market Barrier
Program Element
• Low levels of energy
• Energy education materials
efficiency literacy in the
provided by the implementation
schools
contractor
• Families too busy to learn
• Free energy-saving kits and
about and/or undertake
motivated students to help
simple low-cost efficiency
families install the measures
measures in the home
All educational materials and take-home efficiency kits are offered free of
charge to the schools and their students. Teachers are provided a minigrant of $25 to $100 for returning program data. Teachers in the base
program who returns data are given an energy efficient item as a thank
you gift and incentive to sign up again in the following year.
Deemed savings shown below are based on the 2014 values from the
Michigan Energy Measures Database.
Measure
Eligibility
Gross Annual Gross Annual
kWh Savings/ MCF Savings/
Unit
Unit
LEDs (3 per kit)
25.6 each
LED night light
Low-flow
showerhead
Bath Faucet
aerator
Kitchen aerator
Shower Start with
Shower Head
Implementation
Strategy
Marketing Strategy
1.5 gpm gas
22.0
-
1.43
1.0 gpm gas
-
0.29
1.5 gpm gas
1.5 gpm gas
-
1.20
1.68
The implementation contractor will continue to handle implementationrelated administrative requirements, including the following:
• Program administration
• School recruitment
• Overseeing the work of the energy education contractor
The program continues to be marketed through direct mail letters and
emails sent to school districts within the Company’s service territory.
A $100 classroom mini-grant will be offered to participating schools for
each classroom that turns in 80% of the home reports included in
students’ take-home kits. Reduced awards of $50 or $25 will be provided
to teachers who return less than 80% of the home reports.
80
EM&V Strategy &
Requirements
Consumers Energy
Administrative
Requirements
Estimated
Participation
Estimated
Investment
Electric
Gas
Total
Savings Targets
MWh
MW
Mcf
Benefit-Cost Test
Results
2016
2017
$609,484
$967,342
$1,576,826
$609,484
$967,342
$1,576,826
2016
2017
2,227
0.2
30,824
Benefit-Cost Test
Utility Cost Test
Participant Test
Rate Impact Measure
2,234
0.2
30,960
B/C Ratio
2.30
2.30
0.00
0.49
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RESIDENTIAL PILOT PROGRAMS
5.14 Residential Pilot Programs
Programs
Residential Pilots
Objective
To identify and learn more about new energy efficient technologies and
program strategies with potential to capture additional electric and gas
energy savings.
Target Market
Dependent on specific technology/program.
Program Duration
Since residential programs launched in July 2009, Consumers Energy has
focused on the development of well-established pilot programs that have
promise to capture significant energy savings, and that can be rolled into
the overall program portfolio. Identification, evaluation, testing, and
reporting of pilot programs will be an ongoing part of the portfolio.
Program Description Consumers Energy has set aside a portion of the residential budget to
pursue new initiatives and technology approaches that could capture
additional energy savings within the residential sector. The Company has
already worked with its implementation contractor to identify emerging
strategies and applications that will support broader and more effective
delivery of energy efficiency services to customers.
Potential pilot concepts either being tested or evaluated include:
Whole Building Multifamily Pilot
Consumers Energy will continue a pilot that seeks to address the
persistent barriers to whole building energy efficiency upgrades in the
multifamily sector. Barriers include landlord and tenants paying separate
utility bills: the so-called split incentive; and two utility companies
providing service to the same property: the "split-fuel" issue. Combined,
these situations make it difficult to realize significant energy savings in
this sector--which compromises a major housing stock in Michigan,
especially for income-limited families and individuals, college students
and seniors.
The Center for Neighborhood Technology Energy (CNTe), a nonprofit,
has successfully deployed a program, Energy Savers, in Chicago that
demonstrates a "one-stop-shop" approach to an energy efficiency retrofit
that has achieved results unmatched by the standard multifamily
approach. In contrast, Energy Savers--by approaching the building as a
whole (identifying both electric and gas savings opportunities),
diagnosing priority energy needs with paybacks, managing contractors,
acting as the building owner's advocate—represents the next phase for
utility energy optimization in multifamily.
CNTe has partnered with Michigan Energy Options (MEO), a statewide
nonprofit, to explore the cost-effectiveness potential of this approach for
the utilities and multifamily property owners.
Consumers Energy will continue to develop and implement a pilot
utilizing these award-wining nonprofits to demonstrate proof-of-concept
82
in the Michigan market in the context of the MPSC's Energy Optimization
Collaborative working to design the next generation of programs to meet
the requirements of PA 295.
Smart (Learning) thermostats
The thermostat technology available today offers an opportunity to
engage customers with units that address the performance gap left by
inadequate and underutilized programmable thermostats. There is also
significant numbers of customers who still use traditional nonprogrammable units. The incremental savings over traditional and
underutilized programmable thermostats is potentially significant, and
may include long term behavioral and demand control savings. The
concept of a Smart Thermostat pilot is to offer appropriate products to
customers that further empower them to manage energy consumption.
The pilot will continue to use a variety of emerging products and
technologies to develop a method of matching individual customers to the
technologies that best meet their needs. We endeavor to learn what
product features appeal the most to different types of customers based on
the characteristics of their homes and technical ability.
Window Air Conditioning Control
Window AC unit control is an unexplored opportunity for electricity
savings. New technology is available that allows a customer to set a
window AC unit at a specific temperature to reduce unit run time. In
addition, these units allow for remote access to turn a unit on or off or to
change a temperature setting. An online portal is available to help the
customer understand the electric use of their units and to adjust their unit
based on that understanding.
In 2015-2016, these units will continue to be evaluated for customer
satisfaction regarding the self-installation process, online access, energy
savings, and effectiveness of the technology. An additional 32 units will
also be deployed to increase the pool of respondents.
Virtual Smart Energy Challenge
This virtual energy efficiency engagement platform is designed to
enhance a customer’s web based energy efficiency experience over time.
The platform will incentivize customers to perform specific energy
efficiency related tasks or behaviors, such as recycling an old refrigerator,
watching an educational video or engaging with their smart meter. In
exchange, customers will receive points that can be allocated to a
community organization of their choice. Community organizations can
then use their points to redeem rewards such as energy efficient
appliances. The pilot will be deployed in Kalamazoo in 2015–2016.
Smart Energy Challenge
The program will be designed to encourage vetted community groups to
recruit Consumers Energy customers to participate in a 45-minute in-
83
home energy consult designed to address energy education, savings,
comfort, and behavior change over time. These in home conversations
will be led by a contracted energy expert. Customers will reap the
benefits of energy efficiency information and measures that are directly
installed during the visit while helping their community group;
community groups earn rewards and resources. The rewards structure is
intended to reward each community group that attains a specified
participation goal. Progress toward the goal will be publicized by the
pilot team to encourage and test the grass roots word of mouth potential.
An important goal of this program is to evaluate the effectiveness of a
community-based approach to marketing energy efficiency. This program
will introduce and evaluate a variety of non-traditional, community
marketing and promotional techniques. To the extent that these
techniques can be demonstrated to be cost effective and widely applicable,
Consumers Energy would anticipate incorporating any cost-effective
techniques more broadly into its programs. The pilot will be deployed in
Kalamazoo following the Smart Meter rollout and run through mid-2016.
Geo-Targeted Demand Side Management
Improvements in the efficiency of energy use in homes and businesses
can provide substantial benefits to the consumers who own, live in and
work in the buildings. They can also reduce the need for capital
investments in electric and gas utility systems – benefits that accrue to all
consumers whether or not they participate in the efficiency programs.
This pilot focuses on the role efficiency can play in deferring utility
transmission and distribution (T&D) system investments. In particular, it
addresses the role that intentional targeting of efficiency and demand
response programs
to specific constrained geographies can play in deferring
such investments. The pilot, conducted in collaboration with Energy
Futures Group, focuses on electric T&D deferral in Schwartz Creek,
Michigan.
Residential customers will be offered higher rebates and increased
marketing for Central AC, Room AC, and Appliance Recycling.
Aggressive marketing of Home Energy Analysis and Direct Install
programs will also be a part of the residential effort. Business customers
will be approached via direct outreach to participate in HVAC,
refrigeration, lighting, and other programs. Direct Install efforts will also
be employed for small businesses.
Load cycling demand response, TOU rates, and dynamic peak pricing
rates will also be aggressively marketed to both residential and business
customers.
PrePay
Prepay offers customers a convenient payment option that enhances
insight into usage by translating consumption into dollars. Customers pay
an amount they can afford prior to consumption and reload as needed.
84
Customers choose a communication channel to receive notifications on
how much money is left on the account with an estimated number of days
associated with the dollars.
The PrePay pilot will focus on long-term electric energy savings in the
residential sector by engaging customers with their energy usage on a
frequent basis through customer convenient notifications and alerts such
as text and email.
Interval Web Portal
The Interval Web Portal is an energy efficiency pilot that leverages largescale customer engagement to drive measureable and sustainable energy
savings behaviors.
The pilot provides customers a granular insight into their energy
consumption by offering a detailed view of their consumption in interval
increments. The hourly intervals can then be used to drive advanced
online tools that drive deeper consumer behavior consumption usage
actions. Advanced tools that will be offered to customers are rate
comparisons, bill forecasting, bill comparison, bill analysis, neighbor
comparison, environmental impact, high bill notification alerts and
detailed energy usage graphs that overlay costs, usage and weather over
time.
In addition, the pilot is designed to enrich the effectiveness of the overall
Energy Efficiency portfolio by increasing participation in other programs.
EM&V Strategy and
Requirements
Consumers Energy
Administrative
Requirements
oversight of the pilots including:
• Coordination of marketing strategy
85
Estimated
Investment
Electric
Gas
Total
Savings Targets
MWh
MW
Mcf
2016
2017
$1,804,517
$1,782,553
$3,587,070
$1,818,543
$1,577,114
$3,395,657
2016
2017
7,159
0.0
61,550
7,307
0.0
55,381
86
COMPREHENSIVE BUSINESS SOLUTIONS PROGRAM
6
BUSINESS PROGRAMS
6.1
Comprehensive Business Solutions Program
Comprehensive Business Solutions Program Summary
Comprehensive Business Solutions Program is composed of the following:
• Prescriptive
• Custom
• Specialty: New Construction
• Specialty: Building Operator Certification
• Specialty: Compressed Air
• Specialty: Smart Buildings
• Specialty: Buy Michigan
• Specialty: Multiple Measure Bonus
• Specialty: Business Agriculture
• Specialty: Industrial Energy Management
• Specialty: Building Performance with ENERGY STAR®
The following represents all components of the Comprehensive Business Solutions Program.
Estimated
Participation
Estimated
Investment
Electric
Gas
Total
Savings Targets
MWh
MW
Mcf
Benefit-Cost Test
Results
2016
2017
$22,564,866
$11,002,304
$33,567,170
$22,904,718
$9,820,358
$32,725,077
2016
2017
160,373
34.8
1,078,788
Benefit-Cost Test
Utility Cost Test
Participant Test
Rate Impact Measure
163,102
35.2
905,819
B/C Ratio
4.99
1.45
2.54
0.63
87
COMPREHENSIVE – PRESCRIPTIVE PROGRAM
6.1.1 Comprehensive - Prescriptive
Programs
Prescriptive
Objective
The goal of this program is to continue to generate energy savings for all
business customers through promotion of high-efficiency electric and
natural gas equipment. There are three primary objectives:
• To increase the market share of commercial-grade high-efficiency
technologies sold through market channels.
• To increase the installation rate of high-efficiency technologies in
business facilities by businesses that would not have done so in the
absence of the program.
• To improve operating energy efficiency of existing long-life
equipment to ensure peak operating efficiency for business customers.
Target Market
All business customers are eligible to participate in this prescriptive rebate
program when they purchase qualifying equipment or services. The
program is designed to offer cross-cutting technologies that address a
variety of market sectors and industries.
Program Duration
Targeted, proactive outreach efforts are utilized to influence specific
market sector actors:
• Trade allies (wholesalers, distributors, contractor and retailers that
market qualifying technologies)
• High-impact/high-need customer sectors (such as schools, municipal
buildings, and hospitals)
• Commercial and industrial customers where the building load or
process design would benefit from the introduction of energy efficient
technology
The Program was launched in 2009 and will be an ongoing element of the
program portfolio.
88
Program Description The program is designed to offer incentives to customers who purchase
specific high-efficiency measures that will deliver a predetermined level of
deemed energy savings based upon the Michigan Energy Measures
Database. Prescriptive rebate application forms are completed by
customers and trade allies on projects they install.
The program is designed to work through existing market channels to
affect the installation of targeted technologies. Regardless of the channel,
each offers high-efficiency technology alternatives in addition to their
standard equipment offerings.
The program encourages the purchase and installation of high-efficiency
technologies through a combination of “push and pull” strategies that
stimulate market demand while simultaneously increasing trade ally
investment in stocking and promotion in defined market channels.
Additionally, vendors who service and maintain existing high energy use
equipment, such as HVAC technologies, will be tapped to secure energy
savings of operational equipment not ready for retrofit or replacement.
These services are offered in the market channel that the respective
equipment will be delivered to the market.
The program will significantly increase participation by educating business
customers about the energy and money saving benefits associated with
energy efficient products and equipping trade allies to communicate those
benefits directly to their customers. To address the first-cost barrier for
customers, the program utilizes financial incentives (i.e., cash-back, mailin rebates) typically averaging 20% to 60% of the incremental cost of
purchasing qualifying technologies.
The program stimulates trade ally investment in stocking and promoting
efficient products through a targeted outreach effort. The program team
employs field sales representatives to proactively train and equip trade
allies to convey the energy and money saving as well as environmental
benefits to customers and communicate equipment eligibility requirements.
Further, the existence of cash-back incentives elevates efficiency to a
competitive issue that naturally motivates trade allies to stock and promote
targeted products. Additionally, the program provides a zero percent
interest rate on qualifying energy efficiency projects in conjunction with
MI-Saves to help customers who would not otherwise participate in the
energy efficiency program.
The program also educates business customers on the benefits from tuneup and corrective action to increase the efficiency of existing equipment
(e.g., HVAC and compressed air) to improve operational performance.
This includes items specifically related to boiler tune-ups, failed steam trap
repair/replacement, etc. Trade allies educate customers about the
importance and benefits of equipment maintenance. Field representatives
also proactively train service providers on the merits of these activities as
well as the incentives offered to perform them.
89
Program Logic
Business customers’ decisions for capital investments are financially
driven and often considered on a first-cost option basis. Their focus on
project payback related to capital equipment often overlooks long-term
operating costs when making choices to replace equipment. Traditionally,
energy efficiency equipment is not directly related to the capital
investment strategies of business customers. Therefore, it is essential to
continue to educate and provide financial incentives to overcome the
following barriers to implementing energy efficiency improvements:
Market Barrier
• Higher first-cost
• Lack of time to pursue
comprehensive energy analysis
Program Element
• Financial incentives
• Lifecycle/payback info
•
Lack of awareness regarding
•
Case studies, website and other
collateral materials
•
Corporate purchasing policies
that emphasize first cost rather
than lifecycle cost
•
Easy-to-read lists of qualifying
products
Deemed savings and incentive
levels reducing/eliminating
customized calculations
Fast and simple application or
direct incentive process at
point-of-sale
Implementer working one-onone with decision makers in
targeted sectors
Aggressive outreach to trade
allies
Increased demand generated
by incentives encourages
providers to stock qualifying
product.
Financial incentive strategies
to mitigate risk
Education and testimonials
•
•
•
•
Lack of immediate availability
of efficient products.
•
•
•
Risk aversion to new
technologies
•
•
Strategies for increasing attribution through reduced free ridership include:
• Incentive claims submitted within fixed time periods.
• Efficiency standards set well above baseline levels.
• Incentive amounts sufficiently meaningful to influence purchase
decisions.
Incentive Strategy
Cash-back mail-in incentives equal to 20% to 60% of the incremental cost
to purchase energy efficient products will be offered. Tiered incentive
approaches are designed to promote investment in premium-efficiency
equipment and multi-measure projects.
90
Eligible Measures,
Efficiency
Requirements,
Energy Savings &
Incentives
The program targets measures where the unit energy savings can be
reliably predicted and, therefore, standard per-measure savings (“deemed
savings”) and incentive levels are established. This simplifies the
application process and reduces administrative costs.
Implementation
Strategy
• Outreach to Trade Allies. Field representatives inform and recruit
participation by trade allies. Outreach includes orientation meetings
and in-person visits aimed at training and equipping trade allies to
communicate program information to customers. Field representatives
ensure that providers have an updated stock of program materials. Key
trade allies that are targeted include:
• HVAC distributors and retail contractors and service providers
• Lighting distributors, wholesalers
• Variable frequency drive distributors
• Compressed air retailers and service providers
• Engineering firms
•
Outreach to Targeted Customers. Consumers Energy Corporate
Account Managers (CAMs) will continue to make proactive contacts to
larger business customers, targeting in-house energy managers, facility
managers, building operators, and related personnel tied to facility
operation. The program team and CAMs assist business customers in
determining whether the prescriptive incentives, the custom approach,
or a combination of both programs would be most appropriate for their
operations. The program team also assists customers as necessary to
complete rebate application requirements. In addition, small and
medium customers will be reached through direct mail, digital ads, the
company website, and other channels.
•
Program Operations. The Implementation Contractor handles
program-specific administrative requirements including the following:
• Marketing strategy and materials (joint coordination with
Consumers Energy)
• Trade ally outreach, recruitment and training
• Trade ally relations and problem resolution
• Product eligibility knowledge and communication
• Utility reporting (progress to goals, customer issues/resolution,
trade ally outreach, issues, etc.)
• Data warehousing and tracking
• Processing prescriptive applications
• Customer relations (inquiries, complaint resolution, etc.)
91
Marketing Strategy
The program employs the following marketing strategies:
• Engage Trade Allies. Outreach and training is offered to a targeted
group of trade allies who have business motivations for promoting
prescriptive incentives to their customers. Active participating trade
allies get their name, discipline and website featured on Consumers
Energy’s website with the level of their activity in the program. They
are equipped with marketing and promotional materials (e.g., product
sheets, rebate forms) and training on program terms and conditions.
Outreach activities include:
• Mailing program materials
• Follow-up telephone calls
• Orientation meetings
• In person visits by field representatives
•
Directly Market to Targeted Customers. A targeted marketing
strategy with business customers increases awareness of Consumers
Energy’s efficiency program efforts. Larger customers are directly
contacted by their CAMs. Focus is placed on specific industry sectors,
including schools, healthcare, municipal office buildings, retail, food
service, and lodging. Outreach activities include:
• In-person visits by Consumers Energy’s CAMs to the largest
business customers and in-person visits by field representatives to
small and medium sized customers
• Walk-through energy assessments for business customers to
identify opportunities for efficiency improvements
• Targeted advertising in trade and business publications
• Online static and banner ads thru M-live and The Free Press
website
• Outreach to trade and business associations to recruit their
assistance in distributing information about programs through
existing communication channels.
• Promotions by trade allies
•
EM&V Strategy &
Requirements
Provide Complete Website Presence. The program is outlined in detail
on the Consumers Energy website. Customers and trade allies are able
to review qualifying measures and download incentive applications and
important program documents including fact sheet case studies for
various customer segments and technologies.
92
Consumers Energy
Administrative
Requirements
Consumers Energy staff are responsible for general administrative
oversight of the program portfolio, including:
Contractor
and market sectors
93
COMPREHENSIVE – CUSTOM PROGRAM
6.1.2 Comprehensive – Custom
Program
Custom Business Solutions
Objective
Influence business customers to select and install high-efficiency
measures, such as process improvements or projects involving multiple
technologies, which are not addressed through the Prescriptive Business
Solutions Program when considering equipment retrofits or other energysaving improvements.
Target Market
Emphasis is placed on targeting large customers (minimum electric
demand >300KW or gas usage > 10,000 MCF) whose operations could
most benefit from a custom approach to installing measures not covered by
the Prescriptive Business Solutions program incentives.
Initial targeted markets include:
• Large manufacturing facilities
• Hospitals
• Municipalities
• Lodging/hospitality industry
Program Duration
This program was launched in July 2009 and is an ongoing element of the
program portfolio.
Program Description The program helps customers and trade allies identify complex energy
savings projects, analyze the economics of each project, and complete the
incentive application. The program affects the purchase and installation of
efficient technologies or implementation of process improvements. It
achieves this by working directly with key end-use customers and trade
allies.
The program team, including the implementation contractor works with
customers and trade allies on prospective projects to help complete custom
engineering calculations that assess the energy savings potential, payback
horizon, project eligibility (see measure characterization below), and
incentive amounts. If projects qualify, customers are issued an approval
letter accepting the project and asking the customer to complete the
application form. The customer is given 30 days to sign an application to
reserve funding. Upon receipt of the application by Consumers Energy,
the customer is provided 90 to 120 days to complete the project to qualify
for reimbursement. Special circumstances and project lead times affect the
ability to complete a project within the timeframe, and extensions are
granted.
Customers unable to complete a project, either within the original project
time frame or the extension, can reapply at a future date. The program
team approves projects, referencing the original project scope, depending
on investment availability within the program year. This protocol
minimizes commitment of program incentives on projects not moving
toward completion. Once projects are completed, the program team assists
94
the customer in finalizing the rebate application. The program team
ensures that all relevant documentation is provided supporting
recommended high-efficiency equipment and processes incentive claims
for payment. Large projects or subsets of projects (e.g., 5%) are required
to undergo pre and post-inspection visits to verify equipment installation
and operation.
As needed, expanded technical support is offered to help customers
evaluate comprehensive energy-efficiency opportunities and increase
participation. Such services include:
• Co-funding comprehensive audits and/or designing projects or studies
to assist customers in identifying efficiency opportunities and analyzing
associated costs and savings, with potential reimbursement of costs if
identified projects are implemented.
• Training and certification (i.e. energy team training, building operator
certification, certified energy manager) opportunities at a reduced cost.
• Assistance in specifying projects and preparing bid requests.
Assistance securing other available funding and services supporting an
energy-efficient project installation.
Program Logic
Large business customers typically have more complex mechanical
equipment supporting facility operations and manufacturing processes. As
a result, many barriers prevent projects from being implemented. The
program is designed to help motivate and assist customers in taking the
step from conceptual project to completed project.
elements that address them:
Market Barrier
• Risk aversion to new designs
and technologies
•
•
•
energy and non-energy
benefits
Corporate purchasing
policies that emphasize first
cost rather than lifecycle cost
Lack of resources to conduct
initial feasibility analysis to
identify energy-saving
projects
Program Element
• Availability of case studies and
access to demonstration sites
• Financial incentives to drive
down payback and cover
incremental costs
• Website, case studies and other
• Direct marketing to customers
• Lifecycle/payback info
• Assistance with identifying other
funding sources such as federal
grant programs
• Implantation Contractor energy
advisors working one-on-one
with decision makers in targeted
sectors
• Co-funding (future years) for
audits/feasibility studies
95
Incentive Strategy
The program uses the following criteria for offering financial incentives:
• Award incentives based on energy savings on a per kWh and/or per
Mcf basis for installed measures not covered in the Prescriptive
Business Solutions program.
• The incentive amount is calculated case by case for qualifying
equipment or processes. The following criteria is used to determine
incentive amounts:
Maximum facility incentive:
$1,000,000/year
Maximum customer incentive:
$1,000,000/year
Minimum project payback:
1.0 year
Maximum % of total project cost: 50%
The maximum incentive a customer may receive is the lesser of the
amounts listed above (see footnote 1). The program team works closely
with prospective customers to determine if projects qualify for incentives
and assists them in completing an incentive application. Incentives and
caps may be modified to meet program needs.
Additional strategies listed below are also available to move the market
and increase customer response when needed.
• Co-funded feasibility studies and investment-grade audits to assist
customers in identifying energy savings opportunities. A percentage of
the cost can be refunded if identified projects are implemented.
Utilize an RFP process for larger projects exceeding project maximums
listed above. In an RFP solicitation, customers or trade allies develop
proposals and submit them for consideration. The incentive cost is
included as part of the proposal and projects can be chosen based on costeffectiveness or first come first served basis.
1
Maximum custom project incentive is limited by a facility CAP of
$100,000 for large gas transport customers using >100,000Mcf/year
Eligible Measures,
Efficiency
Requirements,
Energy Savings &
Incentives
The program is designed to address any cost-effective electric or natural
gas saving measures not available through the Prescriptive Business
Solutions program. Often these projects are more complex and address a
system or process requiring unique technologies. Savings and incentives
are determined when the project is specified. All technologies are subject
to eligibility and verification of energy savings.
96
Implementation
Strategy
By design, the Custom Solutions program has the ability to control
participation levels, program investment levels, and achievement of project
goals. Program investment is managed by accepting applications on a
first-come, first served basis. Key elements of the implementation strategy
include:
• Outreach to Targeted Customers. In coordination with the CAMs, the
program team targets high energy use customers. The CAMs identify
key personnel with a vested interest in energy reduction strategies and
recruit their participation. Such personnel include energy managers,
energy teams, facility managers, financial and operations managers,
chief engineers and facility/property managers, maintenance
supervisors, and building operators.
• Outreach to Key Influencers. Presentations and seminars with
appropriate trade associations (ASHRAE, Metro Detroit Bldg Supt
Association, West Michigan Association of Energy Engineers, etc).
• Outreach to Trade Allies. Promotion of the custom option to key
trade allies to solicit their support by providing referrals for potential
custom incentive projects.
• Technical Assistance. The program team assists customers and trade
allies with engineering support to identify and analyze the costeffectiveness of energy saving opportunities. This involves a targeted
energy audit and commissioning of a feasibility study to understand
the potential impacts of proposed improvements. The program team
works with the customer and trade ally to complete custom
engineering calculations that assess the energy savings potential,
payback horizon, project eligibility, and incentive amount. If the
project is eligible, the program team assists the customer and trade ally
in completing a Custom Solutions application.
• Quality Assurance. Incentive applications are subject to a quality
assurance review by program technical staff to ensure accuracy of
savings estimates and incentive calculations.
• Verification. The program team provides on-site post-installation
verification for a statistically significant number of completed projects
and also confirms proper installation and conformance with measure
specifications.
• Measurement and Verification. The program team provides a method
to perform a more rigorous QA/QC process for custom projects.
Projects from a custom program have higher risks of inaccuracies due
to project size and non-standard design. Projects that do not have
reliable information to accurately assess savings are required to
undergo monitoring both before and after implementation to determine
savings.
To minimize free ridership, the program is designed to motivate trade
allies and customers to 1) pursue projects they would otherwise not have
implemented; 2) pursue projects sooner than they otherwise would have;
and 3) implement equipment/measures at a higher efficiency level than
they otherwise would have.
97
All program-specific administrative requirements are handled by the
program team including:
• Trade ally outreach, recruitment and training
• Quality assurance of project/technology eligibility
• Co-development of marketing strategy and messaging
• Incentive claim processing
• Managing public relations in coordination with Consumers Energy
The program team also supports the implementation of the program by
providing the following services:
• Outreach to customers that have assigned CAMs
• Technical assistance to end-use customers (e.g., audits, specifying
projects, savings calculations)
• Administrative assistance to end-use customers in completing incentive
applications
Marketing Strategy
The marketing strategy involves a direct networking approach using
CAMs, energy advisors and trade allies. Marketing via direct mail to trade
allies, local economic development organizations, and other business
associations is included in the effort. The program affects the purchase
and installation of efficient technologies or implementation of process
improvements by working directly with 1) key end-use customers to
encourage their participation and 2) trade allies to refer projects, identify
potential projects, analyze the economics of each project, and complete an
incentive application.
The program team has identified successful projects and innovative
technologies that will be highlighted as case studies to promote energy
efficiency and increase the participation and market adoption of key
technologies.
In addition to networking activities, the program is promoted through
advertising in targeted media, including trade and business journals, press
releases, and media outreach. Offering Web access to tools and best
practices is also an effective way to prompt customers to action.
EM&V Strategy &
Requirements
98
Consumers Energy
Administrative
Requirements
Contractor
and market sectors
99
COMPREHENSIVE – SPECIALTY: NEW CONSTRUCTION PROGRAM
6.1.3 Comprehensive – Specialty: New Construction
Program
New Construction
Objective
The objective of this initiative is to work with the design community to
influence business owners to capture immediate and long-term energy
efficiency opportunities that are available during the design and
construction phases of new buildings, additions, and renovations in the
non-residential market. To secure these opportunities, it is necessary to
overcome marketplace barriers. These include resistance in the design
community to adopt new practices, reluctance by owners to accept
increased first-cost for efficient options, removing energy efficiency
measures through value engineering processes to reduce costs, and the
tendency to design individual systems for worst-case conditions rather than
efficiency of an integrated system over the range of expected operating
conditions.
Target Market
Any size commercial, industrial, government (local, state, and federal), or
institutional new construction project in the planning or early design stage
is considered, provided the design team and owner are willing to pursue an
integrated design strategy and improve multiple building systems. In order
to be eligible for participation, the major renovation must either involve a
change in business type or affect at least two of the three following
building systems: building envelope, HVAC system, or lighting system.
The pilot began in 2009 with the education and technical assistance
elements. The incentive element for designers and owners began in 2010,
continuing in 2011 and 2012. This program was transitioned into a
Specialty Program for the 2013 program year and will continue to be an
ongoing element of the portfolio.
This program will capture energy efficiency opportunities through
comprehensive efforts to influence building design and construction
practices. The program will work with design professionals and
construction contractors to influence prospective building owners and
developers to construct high-performance buildings that provide improved
energy efficiency, systems performance, and comfort. Energy savings
targets will be achieved by stimulating incremental improvements of
efficiency in lighting, HVAC, and other building systems. The program
seeks to capture synergistic energy savings by encouraging the design and
construction of buildings as integrated systems. A variety of different
standards for new commercial construction are used, including the U. S.
Green Buildings Council, ASHRAE, and LEED.
Program Duration
Program Description
An important focus is moving the knowledge gained by designers and
architects through program participation into their standard construction
practices. The program is designed to integrate educational activities into
implementation while achieving energy savings from active construction
projects.
Program resources to achieve energy saving are applied through four
100
primary offerings to participants (design team members, contractors,
owners and developers):
• Targeted Education, Information, and Outreach on integrated design
practices and benefits are provided directly to participants through the
program and to the broader market by coordinating with outside efforts.
Program staff time and resources are focused on information
dissemination and teach/learn-by-example during projects with
program participants. To encourage market transformation while
recruiting participants, the program team coordinates with outside
organizations including U.S. Green Buildings Council, American
Society of Heating Refrigeration and Air Conditioning Engineers
(ASHRAE), American Institute of Architects, and others. The
credibility and relationships built through these organizations help the
program recruit construction projects that are early in the design
process, when opportunities to integrate energy saving measures into
the project are greatest.
• The program offers technical assistance services to provide capabilities
that are not yet fully adopted in the market. Services include
facilitation in the design process, reviewing plans and construction bid
documents, assisting with design selections, building energy modeling
analyzing energy savings, and verifying installation and operation of
measures. This technical assistance is provided by the implementation
contractor.
• The program offers financial design incentives to the design team to
help offset the costs of developing designs that provide as-built
performance that is more energy efficient than their standard practice
designs. Payments are made to the primary design team at the
completion of construction once all program payment criteria are met.
• The program offers financial measure incentives to owners and
developers that help reduce cost barriers to adopting electric/natural gas
energy saving measures that have not yet been accepted as standard
practice for construction. Payments are made after verification that
measures are installed and fully operating or capable of full operation
in the case of seasonal uses.
Technical assistance, design incentives, and measure incentives are offered
in varying degrees on individual projects to balance the program resources
applied with the potential for saving energy and changing behavior. The
program channels projects through one of the following approaches:
Comprehensive “Whole Building” Approach offers the highest level of
technical assistance and financial incentives for custom design solutions.
This approach allows the design team the greatest flexibility to meet
energy performance goals by adopting integrated design solutions analyzed
through whole-building energy simulations. This approach is chosen when
project size, schedule, complexity, and interest level justify a high level of
program resources to achieve the full benefits of integrated building
design.
101
Prescriptive Approach provides a menu of financial incentives patterned
after the list of incentives provided by the Comprehensive Business
Solutions Program. This is for projects that are optimizing only select
systems in a new building or major renovation rather than the “Whole
Building” Approach. Measure incentives will be paid for meeting
performance criteria described in the program materials for system and
component performance.
Building size, project type, design stage, and project opportunities help
guide the selection of participation approach offered on the project. This
determination is made by the program team on a case-by-case basis.
Generally, new construction and major “gut” renovation projects over
80,000 square feet are channeled to the comprehensive approach when
there is a commitment by the owner and design team in the pre-design or
schematic design stage to explore a wide range of design options. New
construction and major renovation projects smaller than 80,000 square feet
are usually referred to the prescriptive approach and also projects larger
than 80,000 square feet that do not justify the comprehensive approach.
Single end-use lighting, HVAC projects, or those too late in design to
follow an integrated approach are referred to other programs in the
Consumers Energy portfolio.
Program Logic
Market Barrier
• Risk aversion for new
designs and technologies
•
•
Program Element
• Availability of case studies
•
Lack of awareness regarding •
benefits
Lack of resources to conduct •
•
design options
Financial incentives to help offset
incremental costs
Website, case studies, and other
Technical assistance provided
through program
Financial incentives to help offset
the cost of energy simulations and
design studies
102
Incentive Strategy
Financial incentives for the comprehensive approach are tiered and
correspond to the percent of energy savings over the baseline standard.
The design team and measure incentive levels are intended to cover 50% to
100% of the incremental cost. Incentives are set relative to a baseline for
cost and energy performance to reflect Michigan practices. The default
baseline is current code, researched standard practice determined through
EM&V, or legally required design specifications. Under the prescriptive
approach, measures installed are eligible for incentives at the same levels
as those measures listed for the Comprehensive Business Solutions
program. Pre-approval is required for all incentives.
Of the pool of financial incentive dollars available for a project, the
program will pay up to approximately 30% toward design team incentives
and 70% to efficiency measures. The baseline assumptions were evaluated
at the end of 2010 and revised to meet the updated Michigan Building
Code (ASHRAE 90.1-2007) that took effect in March 2011. Incentives
were adjusted as needed in response to market acceptance, evaluation
feedback, changing baseline practices, and state energy code upgrades.
The 2012 and 2013 program years adhered to the ASHRAE 90.1-2007
standard, as will subsequent program years.
Eligible measures, efficiency requirements, energy savings and incentives
– cost-effective natural gas and electric efficiency measures that improve
upon the program’s baseline are eligible for consideration in the program.
Fuel switching (electric to alternative fuel) measures, hybrid fuel, and grid
connected renewable energy systems are not eligible for incentives.
Eligible Measures,
Efficiency
Requirements,
Energy Savings &
Incentives
Implementation
Strategy
Cost-effective natural gas and electric efficiency measures that improve
Marketing Strategy
The key element for the success of the program is securing the
involvement of the professional design community early in the design
process of construction projects. Project recruitment will be a byproduct of
the educational effort on sustainable design targeting the design
community. Projects sought will be early in the design phase and where
program intervention could produce significant natural gas or electric
savings. Marketing includes lunch and learn presentations, individual
contact, and outreach through professional organizations to engage design
professionals as well as coordination with locally active education efforts.
The program team provides staff to conduct program management,
tracking, marketing, and implementation. The program team provides
technical assistance services to participants, assist participants with
program requirements, conducts technical assistance and simulation
services, performs quality control duties, and inspect measure installations.
The design community is a key resource in reaching building owners and
103
developers, and the program will actively assist the design community in
educating owners on the benefits of high performance buildings.
EM&V Strategy &
Requirements
Consumers Energy
Administrative
Requirements
Contractor
and market sectors
104
COMPREHENSIVE – SPECIALTY: BUILDING OPERATOR CERTIFICATION PROGRAM
6.1.4 Comprehensive – Specialty: Building Operator
Certification
Program
Building Operator Certification (BOC)
Objective
The objective of this Specialty Program is to introduce building operations
and maintenance personnel to training and techniques that would assist
them in implementing energy efficiency measures in their facilities.
Target Market
Building operations and maintenance personnel working in
large commercial, institutional, or industrial buildings.
Program Duration
This pilot was an element of the program portfolio that was assessed in the
Michigan market in 2011. It continued with a third phase in 2012 utilizing
the knowledge learned in phases one and two. In 2013 it was transitioned
into a Specialty Program and will continue under the Business Solutions
Program portfolio in future program years.
Program Description Building Operator Certification (BOC) is a competency-based training and
certification program for operations and maintenance staff working in
commercial, institutional, or industrial buildings. BOC achieves energy
savings by training individuals directly responsible for the maintenance of
energy-using building equipment and day-to-day building operations.
The BOC program offers two levels of training and certification for
building operations and maintenance professionals. Both levels are
designed to improve job skills and lead to improved comfort and energy
efficiency at the participant’s facility or facilities.
BOC Level I
Training consists of seven courses and covers topics related to energy
transfer, air movement, heating systems and maintenance, motors, cooling,
ventilation and control systems, lighting, electrical safety, environmental
health, and safety and indoor air quality.
BOC Level II
Training consists of six courses and covers topics related to equipment
troubleshooting and diagnostics, as well as best practices in facilities
management, and enhances the skills to effectively analyze building
systems to optimize efficiency.
105
Program Logic
Market Barrier
• Finding time for
training/staffing restrictions
Incentive Strategy
•
Cost of training
•
Management approval
Program Element
• Scheduling classes with enough
advance notice to allow
customers to plan
• Financial incentives to offset
incremental costs
•
Case studies to show business
value
Eligible customers may sign up to take the course offering through the
Midwest Energy Efficiency Alliance (MEEA), who will be administering
the program in Michigan, to Consumers Energy, as well as other state
utilities.
Participants who complete the course work and pass the examinations will
be provided a tuition reimbursement of $650 for either gas or electric
eligible commercial accounts or $950 for gas and electric eligible
commercial accounts. Customers are responsible for any expenses in
traveling to and from the classes.
Eligible Measures,
Efficiency
Requirements,
Energy Savings &
Incentives
Implementation
Strategy
Energy savings as a result of projects implemented by the participants and
submitted for an incentive can be claimed as part of the Prescriptive
Business Solutions Program. In the 2013 and 2014 program years, BOC
energy savings were recognized through the Michigan Energy Measures
Database (MEMD) for each certified BOC participant in Michigan. The
program can claim savings based on the following MEMD measure:
• Annual electrical energy savings per participant was 23,534.5kWh/year, with an assumed average per-participant square footage of
194,500.
• Annual natural gas savings per participant is 152.3-Mcf/year, with an
assumed average per-participant square footage of 194,500.
The Implementation Contractor and MEEA will implement the Building
Operator Certification (BOC) Program in partnership. The Implementation
Contractor is responsible for coordinating the training series schedule,
paying incentives to eligible customers, and generally managing program
delivery. MEEA is the regional coordinator for the program. In this role,
MEEA provides online registration for students, oversees the instructor
recruitment process, provides class rooms and provides education materials
for distribution to instructors and students, in its role as the program
sponsor.
106
Marketing Strategy
Consumers Energy Corporate Account Managers will be utilized to
identify prospective large customers that qualified for the program and help
recruit their participation. In addition, MEEA can also market the program
and provides web content on the class. BOC is also marketed by other
participating utility providers and the Michigan Economic Development
Corporation (MEDC) in the state of Michigan.
EM&V Strategy &
Requirements
Consumers Energy
Administrative
Requirements
Contractor
and market sectors
107
COMPREHENSIVE – SPECIALTY: COMPRESSED AIR PROGRAM
6.1.5 Comprehensive – Specialty: Compressed Air
Program
Compressed Air
Objective
The objective of this program is to implement compressed air system
audits at a number of facilities in order to determine the potential savings
that would result from the implementation of the measures identified in the
audits. In addition, its goal is to move customers forward with energy
saving measures at their buildings, facilitated by Business Solutions
Program incentives.
Manufacturing sites that have central compressed air systems of at least 50
but not more than 1,600 combined horsepower.
Target Market
Program Duration
Program Description
This program was an element of the portfolio that was assessed for
program performance in the Michigan market in 2009. It continued with a
second phase in 2010, utilizing the knowledge learned in phase one and
with reduced incentives for audits. A third phase with restructured
incentives was offered in 2011. In 2012 prescriptive incentives were
incorporated into the Business Solutions program application, for both the
compressed air audit as well as improvement measures. During 2013 this
program was introduced as a Specialty Program and will continue under
the Business Solutions Program portfolio in future program years.
All air compressors run efficiently when running at full load; however, the
work schedule of the facility dictates the run time and loading of the
compressor. Manufacturing requirements do not always necessitate
running at full load, while running at intermittent and/or partial load
significantly increases the cost of operation.
Additionally, distribution maintenance for compressed air systems is
typically a low priority. A compressed air system still works even if leaks
develop in the distribution system. Since these leaks do not slow
production, leave a mess on the floor, or cause harm to employees, they are
often a low priority for repair. However, these leaks are a large source of
waste in the system that can easily be fixed.
By performing audits, customers are made aware of energy savings
opportunities available to them and have the opportunity to make
improvements at a reduced cost.
Program incentives were modified in 2012 and prescriptive measures were
incorporated into the Business Solutions program application.
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Program Logic
Incentive Strategy
Market Barrier
Program Element
• Risk aversion for new designs
• Availability of audit reports
and technologies
• Financial incentives to help
offset incremental costs
• Lack of awareness regarding
• Audit reports and other
energy and non-energy benefits.
• Lack of resources to conduct
• Technical assistance provided
through the program
identify energy-saving design
options
The following prescriptive measures will be offered to customers through
the Prescriptive Business Solutions Program, as well as the opportunity to
apply for any project as a custom application:
Compressed Air Energy Audit
Correct Sizing Compressed Air System
VSD Air Compressor (50 to 300 HP)
Variable Displacement (VD) Air Compressor
Refrigerated Cycling Thermal Mass Air Dryer
Refrigerated Cycling Variable Speed Drive Air Dryer
$2.00
SCFM
Refrigerated Cycling Digital Scroll Air Dryer
$1.50
SCFM
Heated Blower Purge Desiccant Compressed Air Dryer
$4.00
SCFM
Heatless Desiccant Compressed Air Dryer, Dew point
Sensor Control
Heat of Compression Air Dryer
Added Compressed Air Storage Tanks
Low-Pressure Drop Air Filter
Zero Loss Condensate Drain
Compressed Air Engineered Nozzle (1,000 hrs/yr)
$2.00
SCFM
$4.00
$1.00
$5.00
$50.00
$150.00
SCFM
Gallon
SCFM
Drain
Nozzle
Compressed Air Engineered Nozzle (2,000 hrs/yr)
$250.00
Nozzle
$10.00
$4.00
$35.00
HP
HP
HP
Compressed Air Pressure Flow Controller
Air Compressor Outdoor Air Intake
Air Compressor Waste Heat Recovery
Eligible Measures,
Efficiency
Requirements,
Energy Savings &
Incentives
Incentive
Unit
$15.00
HP
$50.00
HP
$100.00
HP
$35.00
HP
$1.00 SCFM
Cost-effective electric efficiency measures that show improvement above
the program’s baseline are eligible for consideration in the program. Fuel
switching (electric to alternative fuel) measures, hybrid fuel, and grid
109
Implementation
Strategy
The program team will utilize trade allies to perform the audits. The
program is open to all qualified trade allies who fulfill the requirements of
the program including those who have participated in the program
previously.
Detailed Audit
The goal of the program is to make sure that compressed air is being used
as inexpensively as possible. It is possible that the compressors are not
being run as a system to enable lower costs. Customers wishing to pursue
the Compressed Air audit incentive are able to select a contractor from our
list of trade allies to perform the work. The following activities are
conducted by the trade ally during the audit:
1. Determine the average hours of operation
2. Flow diagram with description of flow path and pressures
3. Brief description of the facility’s air utilization by process
4. Description of system storage capacity and demand/flow controllers
5. A detailed description of each air compressor, which must include: fullload kW, full-load CFM, full-load rated pressure, control mechanism,
machine status (i.e., either lead or lag), manufacturer and model
number
6. On-site data collection of the individual compressed air equipment.
Data must be logged for a minimum of seven days, and the parameters
measured must include: power (in kW), pressure and CFM where
possible
7. Major compressed air leak detection survey, including: identification,
tagging and quantification of air leaks
8. Detailed potential energy/cost savings calculations based on
measurements (both from leaks and compressed air system)
9. Approximate cost to improve system operation
10. Identify the existing and proposed system efficiency in units of cfm/
HP
11. Written report and presentation of audit findings and recommendations
12. Detailed description of the technology proposed to the customer
Marketing Strategy
Following the completion of the detailed audit, the trade ally prepares an in
depth analysis of the customer facility and the compressed air system. The
report presentation is conducted in person and the findings and energy
efficiency proposals shared with the customer. The final report details all
of the findings and suggests a design and schedule of improvements for the
compressed air system to offer the highest return for the customer’s time
and money.
Consumers Energy Corporate Account Managers and compressed air trade
allies will be utilized to identify prospective large customers that qualify
for the program. In addition, the trade allies who perform the audits are
encouraged to promote the program to their clients who meet the minimum
requirements.
110
EM&V Strategy &
Requirements
Consumers Energy
Administrative
Requirements
Contractor
and market sectors
111
COMPREHENSIVE – SPECIALTY: SMART BUILDINGS PROGRAM
6.1.6 Comprehensive – Specialty: Smart Buildings
Program
Objective
Smart Buildings
Target Market
Basic requirements for building eligibility are as follows:
• Facilities with 100,000 square feet or more of conditioned area
• Facilities with a building automation system with direct digital controls
• Preferred facilities have central heating and cooling plants
• Facilities have a dedicated facility staff
Program Duration
The Smart Buildings pilot was an element of the 2009 program portfolio
that was assessed for program performance in the Michigan market. It
continued in 2010 with those customers from the first phase of the pilot
determined to be good candidates for more in depth retro-commissioning
studies. 2011 was the last year it operated under the pilot phase. In 2012
the program was transformed into part of the Business Solutions program
incentives offering. In 2013 this program was offered as a Specialty
Program under the Business Solutions program and will continue to be
offered as an ongoing element of the portfolio in future program years.
The objective of the Smart Buildings Program is to assist business
customers with existing building commissioning activities to reduce energy
consumption.
Program Description The Smart Buildings Program offers a retro-commissioning audit and
consulting service to customers with energy management systems in need
of improvement. The program structure allows the Comprehensive
Business Solutions Program a method to achieve energy savings related to
low-cost/no-cost building system optimization measures previously not
available to be incentivized as capital measures. The Smart Building
Program operated as part of the Comprehensive Business Solutions
Program in 2014, with savings recognized by the program and cost sharing
incentives for the assessments paid from the program. A qualified group
of third-party assessors have been trained to provide the customer an
engineering evaluation, ENERGY STAR® ranking, and recognition and
quantification of the facility improvement measures. The assessors also
have been a great source of customer recruitment for the program.
The Smart Buildings Program is designed to utilize operations and
maintenance (O&M) reviews in combination with enhanced energy audits
that draw upon existing building commissioning techniques to help
Consumers Energy customers optimize the energy efficiency of their
existing facilities. An independent evaluation by reputable engineering
assessors allows Consumers Energy customers the opportunity to identify
and prioritize energy-saving measures without additional resources and
with minimal investment. The focus of the Smart Building Program is
optimizing the existing HVAC systems, including the Building
Automation System (BAS) and individual heating, cooling and ventilation
components, to meet their Current Facilities Requirements (CFR). The
O&M reviews are particularly effective at identifying no- or low-cost
112
opportunities with short paybacks and prioritizing future improvements.
Historically and nationally these types of programs have provided 5% to
15% energy savings annually. The Smart Buildings Pilot delivered similar
results.
The additional measures detailed in these studies provide deeper savings
and qualify for Custom or Prescriptive incentives. The Smart Buildings
Program also promotes the ENERGY STAR® Portfolio Manager
benchmarking tool for energy management.
Program Logic
Market Barrier
• Risk aversion for new designs
and technologies
Program Element
• Availability of case studies
•
•
•
energy and non-energy benefits.
Lack of resources to conduct
identify energy-saving design
options
•
•
Financial incentives to help
Collateral materials
Technical assistance
provided through the
program
113
1
Incentive Strategy
An incentive for the Facility IQ Test is provided to qualifying facilities that
complete the required implementation commitment. The incentive is based
on conditioned area of the facility (as is the commitment to implement
energy efficiency measures) and is used to offset the cost of the Facility IQ
Test. Additional incentives for implemented measures exceeding the
facility implementation commitment may be available through the
prescriptive or custom rebate programs. Prior to receiving the Facility IQ
Test incentive customers will be required to sign a final application stating
no-cost measures as well as quick payback measures (<1.5 years) up to
their implementation commitment are completed.
The Smart Buildings Program uses the following criteria for determining
financial incentive levels:
• Award incentives are based on savings potential estimated by facility
size
• The incentive amount for the Facility IQ Test is calculated based on the
facility’s conditioned area. The following criteria is used to determine
incentive amounts:
Base Incentive:
$7,500 (100k ft2) 1
Size Bonus (Conditioned Area): $ 100 / per 10k ft2 beyond 100k ft2
Maximum Incentive:
$20,000
Maximum % of Facility IQ Fee 75%
• In order to qualify for the Facility IQ Test incentive, customers are
required to meet a minimum implementation requirement for low-cost
efficiency measures. The following criteria is used to determine the
customers implementation requirement:
Base Implementation Requirement:
$5,000 (100k ft2)1
Additional Size Based Requirement:
$100 / per 10k ft2 beyond
100k ft2
Maximum Implementation:
$20,000
Required measures criteria:
Payback < 1.5 years
Eligible Measures,
Efficiency
Requirements,
Energy Savings &
Incentives
Cost-effective natural gas and electrical efficiency measures that improve
connected renewable energy systems are not eligible for incentives through
this program.
Implementation
Strategy
The program is operated by the implementation contractor who provides
qualified technical personnel to perform the preliminary screening (stage
one), followed by the utilization of engineers specializing in building
commissioning services to implement the second and phase, as required.
Marketing Strategy
A key element for success in the program will be utilizing the Consumers
Energy Corporate Account Managers (CAM) to identify qualified program
participants. This is due to the limited nature of the program and the desire
to market it specifically to larger customers who meet the criteria of the
program.
Facilities under 100,000 ft2 will be prorated
114
EM&V Strategy &
Requirements
Consumers Energy
Administrative
Requirements
Contractor
and market sectors
115
COMPREHENSIVE – SPECIALTY: BUY MICHIGAN PROGRAM
6.1.7 Comprehensive – Specialty: Buy Michigan
Program
Buy Michigan
Objective
The Buy Michigan Program is designed to create a monetary bonus for
customers that purchase a Michigan manufactured energy efficiency
product while submitting a Consumers Energy Business Solutions program
application.
Commercial and/or industrial natural gas and/or electric customers in
Consumers Energy service territory.
Target Market
Program Duration
This was an element of the program portfolio that was introduced for
program performance in the Michigan market 4th quarter of 2012 and
continued through 2013. In 2014 the application process was streamlined
and included as part of the Consumers Energy Business Solutions
application, making it a Specialty Program. It will continue to operate
under these conditions in future plan years.
Program Description The customer submits a Business Solutions program application and an
affidavit from the manufacturer that complies with the following condition:
• At least 50% of the cost to manufacture and assemble this product
(exclusive of packaging) is performed in the state of Michigan.
Upon approval of the application and affidavit, the customer qualifies for a
15% bonus of the total incentive of the measure to which the Michigan
product is applicable. The bonus is intended to drive the customers
participating in the Business Solutions programs to purchase their
equipment and/or materials locally ultimately attracting and expanding
business opportunities in the state of Michigan.
In order for the application to qualify the customer must meet the customer
eligibility requirements, and submit a Business Solutions program
application that includes a copy of the manufacturer affidavit and
specification sheets for the qualifying products.
Program Logic
Market Barrier
• Persuading customers to pursue
the bonus, which can potentially
involve more of an up-front time
commitment to seek out the
qualifying products and
manufacturer
• Marketing the message to the
end user
Program Element
• An indication on the Trade
Ally list which
manufacturers qualify
•
Using a combination of
outreach staff and mass
marketing material
116
COMPREHENSIVE – SPECIALTY: BUY MICHIGAN PROGRAM
•
Find the manufacturers that
produce products that meet our
specifications and are made in
Michigan
•
Driving awareness through
manufacturers and supply
chains
Incentive Strategy
Customers whose projects meet the program requirements receive a bonus
incentive of an additional 15% of the normal measure incentive total for
projects that qualify under the Business Solutions programs.
Eligible Measures,
Efficiency
Requirements,
Energy Savings &
Incentives
connected renewable energy systems were not eligible for incentives
through this program.
Implementation
Strategy
The program team will provide staff to conduct program management,
tracking, marketing, and implementation. A heavy focus on outreach and
marketing will be a key factor for the success of this program.
Marketing Strategy
Marketing is accomplished using mass marketing techniques as well as
individual outreach by program staff.
Marketing campaigns to both end users and Trade Allies including direct
mail postcards, digital internet banner advertisements, articles in the Quest
Line newsletter and billboards throughout the Consumers Energy service
territory will be used to drive customer participation.
The Business Solutions outreach staff will also be promoting the program
to all end users, Trade Allies and the Corporate Account Managers.
EM&V Strategy &
Requirements
Consumers Energy
Administrative
Requirements
Consumers Energy is responsible for general administrative oversight of
the program portfolio, including:
Contractor
and market sectors
117
COMPREHENSIVE – SPECIALTY: MULTIPLE MEASURE BONUS PROGRAM
6.1.8 Comprehensive – Specialty: Multiple Measure Bonus
Program
Objective
Multiple Measure Bonus
Target Market
Commercial and/or industrial natural gas and/or electric customers
pursuing multiple measures within the Business Solutions program.
Program Duration
This was an element of the program portfolio that was introduced for
program performance in the Michigan market mid-year in 2012. It
continued as a pilot program in 2013. With its inclusion in the Business
Solutions program application in 2014, it became a Specialty Program. It
will continue to operate under these conditions in future plan years.
Customers pursuing the bonus, incorporate multiple energy saving
measures at one time. By doing so, the customer creates a more significant
reduction in energy usage than those only pursuing energy savings from a
single measure with a quick ROI. The intent of this program is to evaluate
the impact a bonus incentive has on customers installing multiple different
measures and technologies, ultimately pursuing a “deep-dive” energy
efficiency project.
Program Description
The objective of this program is to create a bonus incentive strategy to
motivate customers to pursue deeper energy savings by implementing
multiple energy efficiency measures at the same time.
If the customer meets the program requirements they may be eligible to
receive a 15 percent bonus incentive of the total, paid application incentive
amount of their Business Solutions program application For the
application to qualify the customer had to meet the customer eligibility
requirements, and submit the applicable Business Solutions Program
application:
• The measure category submitted with the highest incentive was used to
measure incentive eligibility. If more than one incentive category is
paid on the same application, and the primary category of incentives
does not total more than 75% of the total incentives of the application,
the customer may qualify for a 15% bonus incentive base on the total,
paid application incentive..
• The measure categories defined in the Business Solutions program are
as follow:
• Lighting
• HVAC Equipment
• Variable Frequency Drives
• Compressed Air
• Energy Recovery
• Pipe Insulation
• HVAC Controls
• Domestic Hot Water
• Power Management
• Tune-Up/Maintenance
• Kitchen, Laundry & Refrigeration
• Building Envelope
118
•
•
Program Logic
Custom
Agriculture
Market Barrier
• Persuading customers to pursue
multiple measures, which can
potentially involve more of an
up-front financial commitment
• Marketing the message to the
end user
•
Incentive Strategy
Eligible Measures,
Efficiency
Requirements,
Energy Savings &
Incentives
Implementation
Strategy
Marketing Strategy
EM&V Strategy &
Requirements
Program Element
• Incentive levels that will
make it possible for
customers to pursue more
measures
• Using combination to
outreach staff and mass
marketing
• Driving awareness through
performance contractors
Find the trade allies that can
perform turn-key projects with
multiple measures
Customers whose projects meet the program requirements receive a bonus
incentive of an additional 15% of the paid application incentive total for
Multiple Measure Bonus projects that qualified under the Consumers
Energy Business Solutions program.
upon the program’s baseline were eligible for consideration in the
program. Fuel switching (electric to alternative fuel) measures, hybrid
fuel, and grid connected renewable energy systems are not eligible for
incentives through this program.
tracking, marketing, and implementation. A heavy focus on outreach and
marketing is a key factor for the success of this program.
Marketing is accomplished using mass marketing techniques as well as
individual outreach by program staff.
Marketing campaigns to both end users and Trade Allies including direct
mail postcards, digital internet banner advertisements, articles in an
electronic newsletter and billboards throughout the Consumers Energy
service territory will be used to drive customer participation.
The Consumers Energy Business Solutions outreach staff will also be
promoting the program to all end users, Trade Allies and Corporate
Account Managers.
119
Consumers Energy
Administrative
Requirements
Contractor
and market sectors
120
COMPREHENSIVE – SPECIALTY: AGRICULTURE PROGRAM
6.1.9 Comprehensive – Specialty: Agriculture
Program
Objective
Agriculture
Target Market
Commercial and/or industrial natural gas and/or electric customers on
an eligible farm rate, operating a full time agricultural operation at the
facility where the measures are being installed.
Program Duration
This was a pilot that was introduced in the Michigan market in 2011. It
continued as phase two in 2012 and completed its final year as a pilot in
2013. In 2014 the pilot became a full Specialty Program offering and it
will continue to operate under these program conditions in future plan
years.
Program Description
This program provides participating customers access to prescriptive and
custom incentives through the Business Solutions Program for commercial
agricultural farm customers. This program collaborates with Michigan
State University’s Farm Audit program, to offer incentives to customers
who have an audit completed at their facility. The program team will work
with MSU to collect leads generated by the MSU Farm Audit program,
which is funded through the USDA REAP program. By having access to
the audit reports of farms that have participated in the MSU/REAP
program, program staff will be able create a targeted approach to assist
customers applying for incentives offered through the Business Solutions
Program.
Program Logic
Market Barrier
Program Element
• Developing trust with these
• Utilizing pre-existing
customers who are typically
relationships between MSU and
reluctant to share proprietary
the agricultural industry
information about their
operation
• Monetary resources and
• Audit incentive as well as
financing to pursue projects
financial incentives
Incentive Strategy
Audit Incentive
The program provides a rebate of up to $500 for the customer’s portion of
the energy audit performed by MSU/REAP. Typical audit costs are
$1,700 per farm for small- and medium-size agricultural operations. For
large operations, the farm paid the incremental difference. The
requirements to receive the rebate included completion of a Rural Farm
Energy Audit Agreement application, an invoice from the auditor valued
at $500 or more, and submission of the summary of energy conservation
measures from the audit.
The Agriculture program is designed to offer agriculture customers
incentives for energy saving measures included within the Business
Solutions program.
121
COMPREHENSIVE – SPECIALTY: AGRICULTURE PROGRAM
Measure Incentives
This program also provided participating customers access to prescriptive
and custom incentives through the Business Solutions Program for
commercial customers.
Eligible Measures,
Efficiency
Requirements,
Energy Savings &
Incentives
Implementation
Strategy
connected renewable energy systems were not eligible for incentives
Marketing Strategy
Marketing will be accomplished using mass marketing techniques as well
as individual outreach by program staff, in particular the Agriculture
Program, project manager.
Marketing campaigns to customers such as dairy farmers, greenhouses and
grain processors include direct mail postcards, print ads, digital Internet
banner advertisements, and radio promotions throughout the Consumers
Energy service territory to drive customer participation. The Consumers
Energy Business Solutions outreach staff also promotes the program to all
agricultural customer segments, trade allies and CAMs.
EM&V Strategy &
Requirements
Consumers Energy
Administrative
Requirements
Contractor
and market sectors
tracking, marketing, and implementation. Collaboration with MSU’s
REAP Audit Program was critical to the success of this program. A heavy
focus on outreach is crucial to identify eligible commercial customers.
122
COMPREHENSIVE – SPECIALTY: INDUSTRIAL ENERGY MANAGEMENT PROGRAM
6.1.10 Comprehensive – Specialty: Industrial Energy
Management
Program
Industrial Energy Management
Objective
This Industrial Energy Management Program (IEM) is designed to help
industrial customers integrate Energy Management Systems (EnMS) into
continuous improvement processes to help reduce energy consumption,
CO2 emissions, and operational costs.
The program provides technical assistance and financial incentives to
customers implementing the necessary strategies for ISO 50001,
ENERGY STAR® for Industry and/or Superior Energy Performance
(SEP) certification and resulting energy saving actions.
Target Market
Industrial customers with electric and/or natural gas interested in pursuing
ISO 50001 certification or ENERGY STAR® for Industry.
Program Duration
This pilot was an element of the program portfolio that was introduced in
the Michigan market in 2012, operated as a pilot in 2013 and continued
through the end of the 2014 program year. In 2015 it was introduced as a
Specialty Program and it will continue to operate under these conditions
in future program years.
Program Description The Industrial Energy Management program is designed to help
manufacturing companies in the Consumers Energy’s service territory
adopt Energy Management System practices to improve the energy
performance of the facility.
This program supports development of an EnMS: a set of organizational
tools, systems and processes necessary for a holistic and systematic
approach to achieve continuous improvement of energy performance, i.e.,
energy efficiency, use, consumption and intensity. Specifically, the
program provides technical assistance and financial incentives to
customers implementing the necessary strategies for ISO 50001 and
ENERGY STAR® Challenge for Industry, and resulting energy-saving
actions.
The IEM Program has two paths for customers to pursue based on
company priorities and structure. Paths are available to help customers
achieve ISO 50001 or the ENERGY STAR® Challenge for Industry.
Each path was structured with a two-phase delivery system and designed
as follows.
ISO 50001 Path
Consumers Energy offers incentives for large- and medium-sized
industrial customers to achieve ISO 50001 certification. Phase I offers
the customer a better understanding of ISO 50001. During Phase I, the
customer selects an energy manager, formulates an energy team, tracks
123
energy consumption, develops an energy policy and sets a goal to
improve the energy performance of the facility (typically 2% per year
for the first three years). Phase I does not include financial incentives,
however participating facilities receive technical assistance in the form
of training sessions and an analysis of current energy management
practices in relation to ISO 50001.
During Phase II, the customer creates energy action plans, pursues
improvement opportunities and works toward compliance and
certification of ISO 50001. Customers receive a focused energy audit
aid with planning and implementation of the EnMS, and ISO 50001
compliance assistance. After ISO 50001 certification, customers qualify
for 15% matching incentive funds for efficiency projects paid through
the Consumers Energy Business Solutions Program. These matching
funds are limited to a total of $10,000 and are subject to availability. ISO
50001 does not recognize actual energy improvement.
ENERGY STAR® Challenge for Industry Path
Consumers Energy medium and large industrial customers also qualify
for the ENERGY STAR® pathway. Phase I offers the customer a better
understanding of the ENERGY STAR® Challenge for Industry. During
Phase I, the customer selects an energy manager, formulates an energy
team, tracks energy consumption, and develops an energy policy and
sets a goal to improve the energy performance of the facility by 10%
within five years.
During Phase II, the customer creates energy action plans, pursues
improvement opportunities and works toward compliance and
certification of ENERGY STAR® Challenge for Industry. Customers
receive a focused energy audit aid with planning and implementation of
the EnMS, and ENERGY STAR® compliance assistance. If a customer
completes the Challenge in two years or less, a bonus incentive of 15% is
paid for projects approved through the Commercial & Industrial Program
during program participation. This bonus is limited to $10,000 and is
subject to the availability of funds.
The pilot design changed dramatically in late 2013 and new program
design was rolled out to new customers for the 2014 program year.
Customers were required to commit to the ICIP program and sign an
MOU, receiving the EnMS Training and Gap Analysis (ISO path) before
the customer was offered the full audit. This program design was made to
align more closely with future design for the 2015 program year.
124
Program Logic
Market Barrier
Program Element
• Resource allocation of the
• Technical services and
facility staff to commit the time
financial incentives to assist
to the certification process
the customer
• Allocating funds to pursue
capital intensive projects
offset the cost of upgrades
Incentive Strategy
This program is available to a limited number of participants who meet
the eligibility criteria and overall goals. Customers accepted into the
program receive technical assistance and 15% bonus on incentives paid
during participation in the IEM bonus. The bonus is available if a
customer completes recognition of achievement for the ENERGY STAR
Challenge for Industry or certification to the ISO 50001 International
Energy Management standard within two years of working with IEM
program staff. The 15% bonus is limited to a total of $10,000.
Customers accepted into the program will agree to an implementation
timetable for EnMS improvements that may overlap calendar years.
However, requests for incentive payments in a specific year will need to
meet the deadlines for that year.
Payment of incentives through the Industrial Energy Management
program does not impact eligibility for other incentives offered through
the Consumers Energy Business Solutions (CEBS) Program.
Please note, a signed Memorandum of Understanding does not guarantee
an incentive will be paid. Incentives are only paid to customers formally
accepted into the program prior to initiating EnMS improvement activities
and who successfully complete program milestones within the agreed
timeframe.
Matching incentives will first be applied to prescriptive measures, then to
custom measures for projects approved by CEBS. The combined
incentives of CEBS and the IEM program will be capped at 75% of
project costs (as defined in the CEBS policy and procedures manual).
Equipment that is not eligible through the prescriptive or custom
programs, such as monitoring equipment or energy information system
software, is not eligible for these matching incentives.
To be eligible for matching incentives, measures must be identified as a
result of the development of the Energy Management System. The
equipment purchase dates must be after program participation is
approved, and there cannot be a pre-notification application on file at the
time program participation is approved.
125
Eligible Measures,
Efficiency
Requirements,
Energy Savings &
Incentives
Implementation
Strategy
Marketing Strategy
fuel, and grid connected renewable energy systems were not eligible for
technical assistance services to participants including simulation services,
assists participants with program requirements, performed quality control
duties, and inspects measure installations. Program staff will support the
customer to develop: a comprehensive organizational and technical
assessment, strategic energy planning action plan implementation,
evaluation of measured savings, and modification of plans as needed to
provide continuous improvement.
The initial marketing strategy for this program utilizes the Corporate
Account Mangers (CAM) to identify larger customers that would be able
to participate in the program. The CAM makes the initial introductions
and then transitions the customer to work directly with the program team
to implement the IEM program.
Other tactics include Energy Forums, where large industrial customers are
invited to attend a partial day training regarding a technical specific
training topic, such as, compressed air or motors and drives. The forums
engage customers in the idea of Energy Management and create a
platform for networking with other large customers to share ideas. The
target is to offer 9 of these trainings throughout the calendar year,
recruiting 40-50 customers per training.
Lastly, the program staff promotes the program through outreach and
engineering staff to industrial manufacturing customers.
EM&V Strategy &
Requirements
Consumers Energy
Administrative
Requirements
Contractor
and market sectors
126
•
•
•
•
Data warehousing
Solicitation, selection, and management of the evaluation contractor
Goal achievement within investment
Incentive processing
127
COMPREHENSIVE – SPECIALTY: BUILDING PERFORMANCE WITH ENERGY STAR® PROGRAM
6.1.11 Comprehensive – Specialty: Building Performance with
ENERGY STAR®
Program
Objective
Target Market
Program Duration
Building Performance with ENERGY STAR®
The Building Performance with ENERGY STAR® program focuses on
organizations that operate a multi-building campus. The program staff
will provide services to organizations to benchmark their buildings using
Environmental Protection Agency’s (EPA) Portfolio Manager, perform a
behavioral walk-through energy assessment on up to three buildings to
identify opportunities for savings, and work with the organizations energy
team to develop an energy-savings goal, and an energy management
policy and plan. In some cases if the organization has a severely
underperforming building that requires special assistance, an energy audit
will be performed by a third party engineering firm. This program aids the
organization in developing an energy team comprised of key stakeholders
within the organization, including those individuals that could influence
decisions regarding budgets and policies.
Consumers Energy commercial/industrial customers that are organizations
with three or more buildings that receive electric and/or natural gas
services.
This was an element of the program portfolio that was introduced in 2012.
The program continued as a pilot through the 2014 program year. This
program was introduced as a Specialty Program in 2015 and will continue
to operate under those conditions in future program years.
Program Description The program is designed to assist multi-building organizations in
developing an energy management plan that will help direct their efforts
to become more energy efficient. Energy teams, comprised of key
stakeholders within the organization, including those individuals that
could influence decisions regarding budgets and policies, are assembled,
to develop a roadmap for strategic implementation of improvement
measures using a mix of low-cost/no-cost measures, best practices and
capital projects.
Customers are eligible to receive technical assistance from program staff
with an ENERGY STAR® portfolio manager benchmark, a behavioral
walk-through assessment, and assistance developing an energy
management plan for their organization. The program is structured to
follow ENERGY STAR® building performance protocol, including:
• Step 1: Benchmark all buildings within the organization using EPA's
Portfolio Manager
• Step 2: Work with a multi-departmental team to determine the energy
and cost-saving goals
• Step 3: Select and perform an energy assessment on the worst
performing building based on the EPA's scoring. This assessment was
a behavioral walk-through assessment conducted by program staff
• Step 4: Use the assessment results to develop a roadmap for
128
•
•
improvement and extrapolate the results throughout the organization
Step 5: Update Portfolio Manager to track improvements and energy
savings
Step 6: Re-benchmark buildings to show savings
As part of this program, each customer makes the commitment to
implement at least one energy efficient project through the prescriptive or
custom programs identified as part of the walk-through assessment.
Recommendations within the plan typically included:
• Behavioral policies for management and staff
• Procurement practices for new equipment
• Low- to no-cost operation and maintenance strategies, which can
potentially account for 5-15% energy savings
• Potential capital improvement projects including associated costs and
payback analysis
Program Logic
Market Barrier
Program Element
•
•
Incentive Strategy
Availability of financial funds and •
resources within multi-building
organizations to implement
projects
Getting the time commitment of
•
the decision maker, when these
organizations are typically
understaffed and have limited
resources
Offering services and
incentives to these customers
A key stakeholder with
influence over budget and
policy decisions is required
to participate on the energy
team
This program is available to a limited number of participants who meet
the eligibility criteria and the overall program goals. Customers accepted
into the program receive technical assistance and services.
In addition to any services received from the Building Performance with
Energy Star program, participants are also eligible to receive prescriptive
and/or custom incentives from the Consumers Energy Business Solutions
program.
Eligible Measures,
Efficiency
Requirements,
Energy Savings &
Incentives
Implementation
Strategy
connected renewable energy systems are not eligible for incentives
technical assistance services including simulation services to participants,
assists participants with program requirements, performed quality control
duties, and inspects measure installations.
129
Marketing Strategy
Marketing will be accomplished using individual outreach by program
staff, in particular the Building Performance with Energy Star, project
manager, as well as through the CAMs.
Marketing campaigns to customers in segments such as healthcare, office
buildings, schools, and hospitality include direct mail postcards, print ads,
digital Internet banner advertisements, and radio promotions throughout
the Consumers Energy service territory to drive customer participation.
The Consumers Energy Business Solutions outreach staff also promotes
the program to trade allies.
EM&V Strategy &
Requirements
Consumers Energy
Administrative
Requirements
Contractor
and market sectors
130
SMALL BUSINESS DIRECT INSTALL PROGRAM
6.2
Program
Objective
Provide direct-install energy efficiency services to small businesses and
not-for-profit customers in electric and/or gas territories that are typically
considered “hard to reach” and who have limited resources to participate
in standard business programs.
Target Market
Small business customers with an average 12-month individual facility
annual electricity usage of less than 400,000 kWh and/or 6,000 Mcf are
eligible to participate in the program.
Eligible participants are owner-occupied or tenant facilities with owner
permission. This includes small retail, convenience and grocery stores,
small offices, service stations, restaurants and lodgings, nonprofit
organizations, small manufacturing shops, etc. Customers with long
hours of operation are ideal targets of the program.
Program Duration
The Small Business Direct Install program was launched in July 2009 and
is an ongoing element of the program portfolio but is designed as a “lever
program” to be scaled back or ramped up depending on overall portfolio
performance.
Program Description This program consists of several components each targeting small, nonresidential customers underserved by other energy efficiency programs.
These small customers typically lack the technical and financial resources
necessary to participate in other efficiency programs. Often they are sole
proprietorships where the owner or manager sees little value in
committing time and effort to reducing energy usage. Market providers of
energy efficiency products and services seldom target these small
customers due to higher costs relative to larger customers.
To overcome these barriers, several offerings are available for this market:
The Small Business Solutions Core Program was designed to promote
energy saving opportunities to small businesses through the installation of
common lighting and refrigeration measures. Program-approved trade
allies provided efficiency audits, customer education, and the installation
of cost-effective measures on a turnkey basis. Much like other similar
programs, lighting retrofits yielded the highest energy savings.
Delivery of program services was designed by the implementation
contractor who provides a web-based proposal generation software with
uniform pricing for established services. At no charge, customers receive
an energy audit that results in a standardized report detailing costs and
potential savings from recommended measures. Customers may choose
all, some, or none of the eligible recommended measures and schedule
installation services with a program-approved trade ally.
Program-approved trade allies are required to meet the following criteria:
131
•
•
•
•
•
•
Complete and sign the “Trade Ally Application & Agreement”
document
Be an established trade ally with references, required licenses, and
insurance
Offer program warranties
Complete work in a timely fashion
Dispose/recycle old equipment even if customers request to keep it
Explain the scope of retrofit work and customer co-pay requirements
The program-approved trade allies are responsible for auditing the site,
proposing energy efficiency measures, specifying equipment, performing
the installations, and providing required warrantees. The program team is
responsible for conducting inspections to verify pre and post installation
conditions and equipment, disbursing incentives, and overall program
oversight. The program team also provides the trade allies with program
information and an internet based tool to enter, track, and receive approval
and payment for projects.
Incentives are paid up to 100% of the installation costs, up to a $7,500
maximum incentive per premise. Energy bill reductions coupled with the
measure incentives yields an average payback of just over 12 months.
The Hospitality Initiative is designed to introduce energy efficiency to
the hospitality segment. This initiative provides showerheads, faucet
aerators, pre-rinse sprayers, pipe wrap, and CFL’s, as well as LEDs to
hotels, motels and restaurants. The restaurant sector is mainly an LED
effort to invoke market transformation.
The Assessment Initiative targets small businesses specifically to
perform an on-site energy assessment along with direct installation of
LED’s and other low cost measures. The assessment and installations are
performed by the implementation contractor. The teams performing the
work are given a schedule and route, performing the assessment,
discussing energy efficiency opportunities with the business owner and
installing LED’s, showerheads and faucet aerators where applicable, at
scheduled locations. They also canvass the area to find additional,
qualifying customers who are interested in receiving a similar service. As
a follow-up to the assessment, customers are sent via e-mail, a report,
indicating the measures installed and recommendations on how they can
save more energy by installing additional energy efficiency products in
their business.
An LED/ CFL Buy-down Initiative is also offered in which Consumers
Energy discounts the cost of LED’s and CFL lamps at common retail
locations to encourage customers to purchase energy efficient lighting for
their businesses.
132
Program Logic
elements used to address them:
Market Barrier
• Lack of funds and cash flow to
invest in energy efficiency
improvements
• Lack of time to pursue energy
analysis
benefits
• Risk aversion to new
technologies
Program Element
• Incentives that cover up to
100% of total project costs
•
Free energy audit followed by
direct installation of measures
•
Financial incentives to
mitigate risk
Education materials and
testimonials
•
Strategies for increasing attribution through reduced free ridership
include:
• Targeting small business customers not targeted by other programs
and who seldom pursue improvements on their own initiative
• Incentive amounts sufficiently meaningful to influence purchase
decisions
• Proactive solicitation of customers
• Direct installation of measures
Incentive Strategy
To encourage participation in the program, incentives for measures are set
at up to 100% of the installed project costs. Customers who participate in
the Small Business Solutions Core Program are also subject to a cap of up
to $7,500 maximum incentive per customer. This incentive level results
in a cash flow neutral or positive situation for those customers who chose
to seek financing for their share of the project cost. Customers subject to
the $7,500 cap are able to invest more in additional projects through the
Comprehensive Business Solutions program’s prescriptive incentives.
The program team establishes uniform pricing for eligible measures.
Energy audits to identify eligible measures are provided at no charge to
the customer.
Eligible Measures,
Efficiency
Requirements,
Energy Savings &
Incentives
For the Small Business Solutions Core Program lighting measures deliver
the majority of the energy savings due to the fact that they are a universal
technology at small non-residential facilities with high hours of operation.
Typical lighting measures include fluorescent lighting, compact
fluorescent lighting, high-bay fluorescent lighting, occupancy sensors,
LED and induction fixtures, and LED exit sign retrofit kits. In addition to
lighting, this program offers refrigeration measures such as anti-sweat
heater controls and ECM motors. The other Direct Install initiatives offer
other low-cost measures including programmable thermostats, CFLs,
LEDs, showerheads, pipe wrap and faucet aerators.
133
Implementation
Strategy
The program team is responsible for program design and procedure
updates, and refinements to the audit tool, which is used for pricing,
marketing, program management, producing the custom report
recommendations, complaint resolution, and administrative activities.
The program-approved contractors are responsible for soliciting
participants, conducting the no-cost audit, obtaining customer approval to
install measures, and collecting co-payment.
The strategy for installing measures varies:
• Assemble a network of program-approved electrical and refrigeration
contractors to deliver the direct installation program services
• Hire individuals directly to install those measures that do not require
the installer to be a licensed contractor
The implementation contractor is responsible for recruiting/hiring those
individuals as needed. Program-approved contractors are responsible for
measure installation as well as removing existing products for disposal
and recycling. Contractors are entirely compensated through the fixed
pricing schedule for installed products and the previously approved copayment between the contractor and the customer. Direct installation
vendors may provide ongoing maintenance services, lamp and ballast
replacement, and installation of non-reimbursed equipment through
separate arrangements with the customer.
Marketing Strategy
The program team coordinates marketing outreach and provides training
to the program-approved contractors to solicit small businesses to
participate in the program. Marketing support for the program includes
outreach through small business groups and community organizations.
EM&V Strategy &
Requirements
Consumers Energy
Administrative
Requirements
oversight of the program, including:
• Solicitation, selection, and management of the IC
• Development and placement of marketing materials and advertising.
Estimated
Participation
134
Estimated
Investment
Electric
Gas
Total
Savings Targets
MWh
MW
Mcf
Benefit-Cost Test
Results
2016
2017
$10,197,833
$621,409
$10,819,242
$10,680,169
$569,760
$11,249,929
2016
2017
29,238
6.0
15,633
Benefit-Cost Test
Utility Cost Test
Participant Test
Rate Impact Measure
30,549
6.2
14,226
B/C Ratio
1.73
1.37
5.14
0.45
135
BUSINESS MULTIFAMILY PROGRAM
6.3
Business Multifamily
Program
Objective
The primary goal of this program is to produce immediate electric and
natural gas energy savings in multifamily buildings through the direct
installation of energy saving measures in the individual living units and
common areas. A second program objective is to achieve deeper energy
savings through the promotion of high efficiency equipment for
prescriptive, custom, and comprehensive retrofit projects.
Target Market
All property owners of multifamily buildings, which include apartments,
condominiums, senior housing communities, and dormitories, are eligible
to participate. The Multifamily program offers direct installation of
energy savings devices as well as providing incentives for prescriptive,
custom measures to both residential and commercial multifamily
customers. Targeted, proactive outreach efforts are utilized to influence
the Multifamily market sector.
This program was launched in 2009 and will be an ongoing element of the
portfolio.
The Multifamily program is designed to offer property owners a turnkey
service for helping residents reduce energy use in their living units
through the direct installation of various energy saving devices. The
direct install service is provided at no cost to the property owners and the
tenants. In addition to the products installed, educational materials are
left in the individual units explaining the energy and money saving
benefits associated with the energy efficient measures.
Program Duration
Program Description
The program will also inform property owners of the benefits from
HVAC tune-ups and the operational efficiency of existing HVAC
equipment. Furnace tune-ups, completed by a certified HVAC technician,
are offered at no cost. Program representatives will proactively train and
equip a network of trade allies to perform the work and communicate the
benefits of equipment maintenance to the customer.
The Multifamily program also offers incentives to property owners who
purchase specific high efficiency measures to retrofit individual units and
common areas within the property. Prescriptive and custom measure
rebate application forms will be submitted by customers and trade allies
for completed projects. By addressing the needs of both the residential
and commercial spaces, the program is designed to encourage property
owners to complete comprehensive energy improvements by following a
whole property approach to address individual unit and common area
energy savings for the entire apartment complex.
136
Program Logic
The Multifamily program encounters market barriers from two groups;
the property owner and the tenant. The following common barriers are
described below, along with program strategies that are employed to
address them:
Market Barrier
For residents:
• Hassle of researching how to
reduce their energy bills
• Hesitancy to invest in products
that may stay with the unit when
they leave
• Lack of information about
potential energy savings
For property owners:
• Hassle of making arrangements
to install measures
Incentive Strategy
Program Element
•
•
Turnkey service; work is
done for them
Materials and installation are
provided free to the resident
•
Leave-behind educational
materials are left for residents
•
Simple turnkey service
•
Marketing materials, case
studies, website, and “good
will” benefit of offering free
measures to their residents.
Financial incentives,
lifecycle/payback
information, and proactive
outreach meetings with
decision makers for budget
expenditures.
Products are demonstrated
and a sample is left behind
for the owner test.
•
Emphasis on first-cost rather
than lifecycle cost
•
•
Hesitancy to invest in products
that are unfamiliar
•
Direct Install of In-unit Measures. Property owners will be offered a
free direct install service for reducing in-unit and common area energy
use.
Prescriptive and Custom Measures. Common energy savings measures
for multifamily complexes will be included in the program application,
incentive amounts are based on deemed energy savings from the
Michigan Energy Measures Database (MEMD).
Comprehensive Measures. Comprehensive energy savings measures for
multifamily complexes help property owners pursue deeper energy
savings thru a holistic approach to building envelope improvements.
137
Eligible Measures,
Efficiency
Requirements,
Energy Savings &
Incentives
Implementation
Strategy
Description (Direct Install)
LED
CFL
Low-Flow Showerhead
Faucet Bath Aerator
Faucet Kitchen Aerator
Furnace Tune-Up
Efficiency
Requirements
ENERGY STAR®
ENERGY STAR®
1.75 / 1.5 gpm
1.0 / 1.5 gpm
1.0 / 1.5 gpm
O&M
Incentiv
e
$20.00
$4.90
$14.70
$3.40
$4.47
$50.00
Key elements of the implementation strategy included:
Targeted Outreach to property owners. Program representatives will
concentrate on continuing to building relationships with property
management companies, owners, associations and their members to
recruit participation in the program. The program team will assist
customers as necessary to coordinate direct installations and complete
rebate application requirements. In addition, property owners will be
reached through direct mail, participation in association events, one-onone meetings with program staff, and other channels. Special emphasis
will be placed on properties with as little as three units and greater. This
has been an over-looked segment in past years efforts that focused on five
or more units.
Targeted Outreach to HVAC Trade Allies. Program representatives will
inform and recruit participation by trade allies for the Furnace Tune-Up
program offered at no cost to the owner or tenant. Outreach will include
orientation meetings and training of trade allies to perform and
communicate HVAC tune-up benefits. Program representatives will also
work directly with property owners to schedule and coordinate the furnace
tune-up and other direct installation measures for individual living units.
In-unit direct installs. Program representatives will identify interested
property owners and schedule appointments for the free installation of
energy saving devices in the individual living units and common areas.
In-unit furnace tune-ups and common area pipe wrap installation will be
offered at no cost to the property owner or tenant. The installation crews
are trained on the technical and educational aspects of the energy saving
devices installed and leave educational materials in each unit describing
the work performed and promoting the energy-saving benefits.
Prescriptive, Custom and Comprehensive Programs. To help building
owners continue to reduce their energy usage and costs, program
representatives will conduct site assessments targeting high-efficiency
retrofit opportunities. These opportunities will be presented to the
building owner to demonstrate how they can receive incentives through
the Multifamily prescriptive, custom and comprehensive applications.
Collaboration efforts. Consumers Energy and DTE coordinate programs
in single fuel service territories. This effort will continue and will
concentrate on in direct installs in shared fuel territories.
138
Field Technology. Our program implementation contractor utilizes an
application to collect and record data while in the field. The digital
application allows the efficient collection and reporting of information
from the field and increases efficiency, offering a more cost-effective
solution.
Program Operations. The implementation contractor handles
following:
• Marketing and Educational materials
• Field services
• Product ordering and inventory
• Prescriptive, custom and comprehensive application processing
• Trade Ally and customer outreach/training
Marketing Strategy
A highly-targeted marketing strategy is employed. Recruitment efforts
will target property management companies in an effort to secure
agreements to address multiple properties through a single point of
contact before targeting owners and managers of individual properties.
A targeted marketing strategy with property owners and management
companies increases awareness of Consumers Energy Multifamily
program offerings. Marketing and outreach strategies include:
• In-person visits by program representatives to properties with three or
more units
• Walk-through energy assessments of properties to encourage
participation in the direct installation and prescriptive, custom and
comprehensive portions of the program
• Targeted advertising in trade organization and association publications
• Outreach to property management associations to recruit assistance in
distributing information about the program through existing channels
• Direct mailings promoting the program offerings and benefits
• Promotions utilizing our trade ally network
• A new microsite specifically targeted to Multifamily program
opportunities
EM&V Strategy &
Requirements
139
Consumers Energy
Administrative
Requirements
Estimated
Participation
Estimated
Investment
Electric
Gas
Total
Savings Targets
2017
$464,000
$536,000
$1,000,000
$464,000
$536,000
$1,000,000
2016
MWh
MW
Mcf
Benefit-Cost Test
Results
2016
2,733
0.4
42,635
Benefit-Cost Test
Utility Cost Test
Participant Test
Rate Impact Measure
2017
2,715
0.4
39,536
B/C Ratio
7.27
2.94
3.36
1.11
140
BUSINESS PILOT PROGRAMS
6.4
Business Pilot Programs
Business Pilots Summary
Business Pilots are developed to test new technologies, markets and marketing methodologies which
may help to achieve energy savings. Several of these pilots have been incorporated into the
Comprehensive Business Solutions Program based on their success.
These pilots are revised as needed based on results. As a minimum the pilots listed in the following
pages will be performed during the plan years:
• EMS Thermostats
• LINCS™
• Energy Check
• Steam System Optimization
• Project of the Year
• Municipal Facilities Program
In addition, other pilots will be developed and incorporated throughout the plan years.
Estimated
Investment
Annual Investments below is total for all business pilots.
Electric
Gas
Total
Savings Target
2016
2017
$2,066,067
$581,225
$2,647,292
$2,123,565
$657,182
$2,780,747
Annual Energy Savings below is for all business pilots.
2016
MWh
MW
Mcf
10,498
0.0
48,117
2017
10,717
0.0
51,285
141
BUSINESS PILOTS – EMS THERMOSTATS
6.4.1 Business Pilots – EMS Thermostats
Program
Objective
Target Market
Program Duration
EMS Thermostats
The objective of the pilot is to survey the current field of small scale webaccessed HVAC thermostatic controls, determine which products and
features are most useful and have the most potential to be accepted and
thrive in the commercial small business customer market, and to learn
more about the potential of these products to drive energy savings among
these customers.
The EMS Thermostat Pilot Program will primarily target small business
customers in buildings which are conditioned by individual gas or electric
heating/cooling HVAC units controlled by conventional thermostats in “1
thermostat-1 unit” configuration, including air conditioning and multi
stage heat/ac units. Although the pilot is appropriate for small businesses
with only one HVAC unit, businesses with multiple units are qualified
and also desirable for testing. The program will emphasize selection of
some customers to be targeted for installation and evaluation of EMS
Thermostats which also control plug load or lighting loads, to evaluate
enhanced savings associated with the additional energy management
control that some EMS Thermostats can provide.
The EMS Thermostat Pilot was introduced into the program portfolio in
the spring of the 2015 program year. It will continue operating as a pilot
during the 2016 and 2017 plan years.
Program Description The pilot will focus on EMS Thermostat products currently available in
the market. For purposes of this program, an EMS Thermostat product
will meet, at minimum, the first two of the following criteria, with a
strong preference of meeting the third:
1. A programmable HVAC thermostat or device which controls
thermostatic settings of an HVAC system based on time scheduling or
occupancy.
2. A control or network capable of remotely monitoring single or
multiple facilities via web connectivity using computer and/or handheld mobile devices (phone or tablet apps).
3. Ability to control additional loads or monitor remote sensors pertinent
to energy efficiency, or which enhance the value of the control to the
business customer, such that engagement with the technology
encourages more skillful management of business energy resources.
The pilot will initiate with an objective survey of EMS Thermostat
products and solutions already being marketed, to broaden knowledge
base of available product options. As is feasible, the program will
demonstrate and test 3-4 different EMS Thermostat product samples
within the business office environment to better understand and evaluate
available features, installation and usability issues and customer software
interfaces.
142
Upon selection of suitable trial EMS Thermostat products, the Pilot
Program will develop outreach methods to solicit, screen and match small
business customers to the most appropriate products, taking into account:
HVAC and mechanical systems configuration of the business, needs of
the business and customer, experience of customer in using computer or
mobile interfaces, and the potential for saving energy using web-accessed
thermostat technology. Customers who are chosen and agree to
participate will be briefed on details of the proposed EMS Thermostat,
and, upon agreement of terms and designation of a lead building
manager/systems controller, will receive introductory training on the
product. Upon satisfactory completion of initial training, the pilot project
manager will schedule an installer to complete installation of the products
in the facility.
Program Logic
After installation of equipment, the pilot project manager will work with
the building manager/controller to assure proper operation of equipment
and conduct or arrange additional training, as necessary, to confirm that
the new system is smoothly integrated into the building system
management. Following a one-two month test period, pilot project
manager will survey the building lead/owner about their experience with
the product for purposes of program improvement and overall program
evaluation. If customer is satisfied with the new equipment, the trial will
be considered to be successful and equipment officially transferred to the
customer. If there are remaining satisfaction issues at this time, additional
training will be provided to the customer, or upon customer request, the
EMS Thermostat equipment will be removed and a standard digital
programmable thermostat (compatible with HVAC equipment) will be
installed in its place.
Market Barrier
• Identifying appropriate
customers for trial
Incentive Strategy
Program Element
• Develop effective screening tools,
message to outreach and other
sources of customer contact
• Operational challenges and • Effective screening and training of
adoption after installation
customers and buildings leads who
of EMS Thermostats
control thermostat programming
There are no additional financial incentives available for participation in
this pilot program. The program will consist of free installation of the
devices in exchange for customer cooperation in installation, testing, use
and evaluation of the products. Although there is a Business Solutions
prescriptive incentive offered for web based programmable thermostats,
the purpose of this pilot is to encourage adoption of the technology where
it otherwise might not be considered, therefore, the prescriptive incentive
would not apply toward equipment installed for Pilot Program.
143
Eligible Measures,
Efficiency
Requirements,
Energy Savings &
Incentives
Implementation
Strategy
Marketing Strategy
EM&V Strategy &
Requirements
Cost-effective natural gas and electric efficiency measures and behavioral
changes are eligible for consideration in the program. Fuel switching
(electric to alternative fuel) measures, hybrid fuel, and grid connected
renewable energy systems are not eligible for incentives through this
program.
The initial pilot program year offering includes the following activities
towards meeting measured goals:
1. Customers are identified with the assistance of Outreach and other
Pilot Program Leads as potential candidates for EMS Thermostat
Pilot.
2. The Pilot Project Manager will screen potential customers based upon
information provided to identify appropriate candidates and match
with the most advantageous EMS thermostat product. Screening may
include a site visit to identify HVAC equipment and thermostat
configuration. As consolation for customers who are unable to receive
an EMS thermostat solution, we will offer direct install of non-web
based programmable thermostats as an alternative.
3. Upon signing MOU agreement stating terms of trial, Project Manager
will coordinate scheduling of initial training, followed by product
installation through Trade Ally or program direct install staff.
4. Equipment is installed, followed by additional training in use of
equipment provided to customer or designee immediately after
installation.
5. Equipment is monitored and customer contacted after 4-6 weeks for
evaluation of trial period.
6. Short and long term evaluation work is conducted for both impact and
process evaluations.
Customer screening is necessary for this pilot program. The ideal
customer is interested in optimizing the comfort and efficiency of their
building space, although they might not yet have upgraded the HVAC
controls of their business to take advantage of automatic programming
options. They are a small-medium scale business or organization in a
retail, office, health, service or light industrial sector. Their business
space has 1-8 individual conventional HVAC units (central gas furnace
and/or electric AC preferred) controlled by individual non-programmable
thermostats. Either the business owner, building operator or a designated
employee is available to train on operation of the web service or mobile
device interface, and capable of mastering basic navigation of the
program.
144
Consumers Energy
Administrative
Requirements
Contractor
and market sectors
145
BUSINESS PILOTS –LINCSTM
6.4.2 Business Pilots – LINCS™
Program
LINCS™
Objective
As the lighting and intelligent controls (LINCS TM) market continues to
innovate, so must the energy-efficiency program offerings of Consumers
Energy. This pilot allows us to educate the market, demonstrate the
technology and establish the infrastructure to support the next wave in
lighting system controls, design and implementation. The LINCS™
objective is to transform the market from a ‘widget/gadget’ approach to a
systems approach to lighting improvements that produce deep energy
savings.
Customers receiving Consumers Energy electric services are the target
market of this program.
LINCS™ solutions have been shown to be most cost effective in some
sectors, and in other sectors it offers greater comfort and quality
improvement of the occupied space. The pilot will attempt to address both
of these objectives by targeting (but not limited to) the following sectors:
1. Warehousing - 200,000 Sq Ft
2. Cold storage - 50,000 Sq Ft
3. Office space - 50,000 Sq Ft
4. Car Sales Lots
5. Hospital/ Medical - buildings Any Size
6. Nursing Homes - Any Size
7. Schools and Universities - Any Size
8. Manufacturing - 100,000 Sq Ft
Target Market
Program Duration
The LINCS™ Pilot was introduced into the program portfolio in the
spring of the 2015 program year. It will continue operating as a pilot
during the 2016 and 2017 plan years.
Program Description The LINCS™ Consumers Energy pilot program brings a delivery
mechanism to the marketplace to move LINCS™ from the emerging
technology arena to the early adopter stage providing an opportunity to
address and transform this gap in the market. The technologies are
proven, but lack of knowledge among customers and contractors, high but
decreasing costs, quality specifying tools and consistent methodology are
all barriers to entry and adoption. The pilot can help the market overcome
these barriers and firmly place Consumers Energy in the forefront of
energy efficiency programs.
146
Program Logic
Market Barrier
• Risk aversion for new
designs and technologies
•
•
•
Program Element
• Education, case studies, technical
analysis
• Financial incentives to help offset
incremental costs
Lack of awareness
• Collateral materials, outreach,
regarding energy and nonmarketing and education
energy benefits.
•
Lack of resources to
conduct initial feasibility
analysis to identify energy
saving opportunities
•
Political, regulatory, and
financing barriers
•
Incentive Strategy
Technical assistance provided
through the program
Assess what is working in service
of this sector, replicate, and
develop solutions to address what
is not working
Manufacturing and Distributor
involvement with the program
design and implementation.
Incentive Design – recognizing Consumers Energy’s market is unique, a
first program year goal is to develop an incentive structure that best
transforms the market but maximizes Consumer Energy’s investment to
be implemented in the second program year. The first program year will
begin by using a $0.18 cents per watt saved bonus structure to encourage
participations of strategically appropriate demonstration projects and a
goal of 5 projects with a not to exceed $50,000 per project. In addition, the
project will be submitted through the Custom Program, where energy
savings will be assessed and claimed, an incentive paid at $0.08/kWh
saved, and the project will need to meet all regular program rules.
Incentive Breakdown Structure
1. An incentive is provided to the customer through the existing C&I
Custom incentive program (meeting all minimum program
requirements) at $0.08/kWh saved.
a. Energy savings will be claimed for the entire project through the
Custom program.
b. Incentive will be paid upon project completion, measurement, and
validation.
2. In addition, a bonus is provided to the customer through the LINCS
pilot program budget at $0.18/kWh saved and capped at $50,000.
a. The bonus promotes customer/contractor education and lighting
controls market transformation.
b. Bonus will be paid upon project completion, measurement, and
147
validation.
c. No statutory energy savings will be claimed under the pilot
program. It is important to note that nominal energy savings are a
result of pilot program investment only.
Eligible Measures,
Efficiency
Requirements,
Energy Savings &
Incentives
Implementation
Strategy
Marketing Strategy
EM&V Strategy &
Requirements
Consumers Energy
Administrative
program.
1. Customers identified with the assistance of the Lighting Community
(manufacturers, distributors, and designers), CAMS and Outreach as
potential candidates for the LINCS™ Pilot will be screened for
eligibility for and strategic fit within the program. It is the program’s
goal to address multiple market sectors and install a variety of
manufacturers’ solutions.
2. The Pilot Manager will have the final approval of the lighting design
proposal and measurement / verification plan for each participating
customer. Existing customers with advanced lighting systems may opt
to participate in the LINCS™ review if their lighting system was
approved through the program.
3. Customer will implement projects. The Pilot Manager will engage
with customer throughout the process to assist, as needed.
4. Incentives will be awarded for projects implemented through the C&I
Large Business program incentive mechanism as a custom project
and/or through the Pilot budget.
5. M&V will be performed on each project to validate expected savings
over baseline measurements
6. Future program design will be performed applying lessons learned
from implementation, evaluation, contractor feedback, and the
incentive structure
Targeted outreach through CAMs (Corporate Account Managers),
Business Energy Efficiency program outreach, and efforts of the Program
Manager will be the primary vehicle to develop prospects and participants
in the second phase of this pilot. Initial participants will be identified
through manufacturer relations and data mining existing Business
Solutions program files.
148
Requirements
•
•
•
•
•
•
•
•
Solicitation, selection, and management of the Implementation
Contractor
Coordination of marketing strategy/public relations among programs
and market sectors
Development and placement of marketing materials and advertising
Coordination of all educational services
Data warehousing
Solicitation, selection, and management of the evaluation contractor
Goal achievement within investment
Incentive processing
149
BUSINESS PILOTS –ENERGY CHECK
6.4.3 Business Pilots – Energy Check
Program
Energy Check
Objective
The Energy Check program is a behavioral program designed to create
energy efficiency awareness and engage Consumers Energy’s small to
medium customers to change their energy consuming behavior as well as
participate in the Business Solutions programs.
Target Market
Small and medium commercial or industrial natural gas and electric
customers using less the 400,000 kWh/year and 6,000 Mcf.
Program Duration
This pilot was introduced in the Fall of 2013 and continued operating as a
pilot in 2014 and 2015. Major program redesign, the inclusion of new
customers, and the adoption of a new service provider occurred during
2015, and therefore will continue operating as a pilot during 2016 plan
year.
Energy Check is designed to engage small and medium business owners
to self-examine their business energy use with energy analysis and
benchmarking tools, through a series of individualized energy reports and
a web view accessed through an internet portal. The program mission is to
give business owners insight into how they rank with similar businesses in
terms of energy efficiency. Suggestions are offered to customers based on
their business type, which could help them make improvements to their
energy footprint, and then motivate them to begin to make those changes.
Program Description
The initial Energy Check program cycle is 12 months. Approximately
20,000 customers (15,000 treatment & 5,000 control) were chosen in
2013, through a process of account data filtering using business sector
information, confidence factors, availability of utility data, etc., to identify
an appropriate class of business customers. The chosen class of customer
participants received a series of 7 printed individualized energy use
reports in the mail over a 12 month period, and was invited to participate
in a web version of Energy Check available to them through a simple
registration process. In 2013, the customers received 3 reports, and four
additional print reports were mailed in the first 8 months of 2014
(January, March, May and July).
In October of 2014, an evaluation was conducted by EMI on the first year
Energy Check class to determine savings and cost effectiveness of the
first program year. Every-other-month reports were delivered to this
customer group for a second year. An additional class of 30,000 (15,000
treatment & 15,000 control groups) gas-only customers were also treated
during the 2014 and 2015 program years. This program initiative targeted
gas savings to expanded business sectors added to Energy Check. Report
delivery frequency was weighted toward the winter months to try to
capture available heating savings through messaging and tips related to
wintertime energy efficiency. Both EnergyCheck classes continued to
receive printed reports and engage with the program offerings according
to the content of the reports, through the end of 2015. In 2015 a third
150
group of customers was engaged in the program. This group contained
approximately 10,000 additional electric only customers.
These customers will continue to be served during at least 2016 plan year
through this program offering.
Program Logic
Market Barrier
• Persuading customers to
pursue energy efficiency
behavioral changes and/or
investment of time and
capital
• Marketing the message to
the end user
Program Element
• Energy saving opportunities
presented in an engaging manner.
Also creating a sense of
competition among like businesses
•
Energy analysis presented in high
quality print formatted customer
specific mailers, and an
individualized web portal
experience
Incentive Strategy
There are no direct incentives associated with this program but customers
that are motivated to save energy are encouraged, through links in both
the printed and web portal reports, to participate in the Business Solutions
program.
Eligible Measures,
Efficiency
Requirements,
Energy Savings &
Incentives
Implementation
Strategy
program.
Marketing Strategy
Marketing will be accomplished using a combination of mass marketing
techniques as well as customer specific marketing materials. Marketing
campaigns to end users including customer specific direct mail pieces,
and a customer specific web portal throughout the Consumers Energy
service territory will be used to drive customer participation.
A third party vendor will provide the data aggregation and analysis,
specific customer copy for the mailings, and the web portal. The
implementation contractor will provide support for printing and
distribution of the mailer, participating customers and program
management.
151
EM&V Strategy &
Requirements
Consumers Energy
Administrative
Requirements
Contractor
and market sectors
152
BUSINESS PILOTS – STEAM SYSTEM OPTIMIZATION
6.4.4 Business Pilots – Steam System Optimization
Program
Steam System Optimization
Objective
The Steam System Optimization Program identifies energy saving
opportunities and achieves energy savings by helping customers with
large steam systems identify opportunities for improvement. This
program is designed to help large commercial sites and manufacturers
reduce energy consumption, CO2 emissions, and operational costs.
This program is intended to create new incentive applications to the
current Prescriptive and Custom Programs. Most applications will be
prescriptive, but there may also be some process and custom
applications identified.
The program is intended to take a holistic and systematic approach to
steam plant equipment and operation by studying steam uses, the boiler
plant equipment, water treatment, maintenance, and the condensate
recovery system.
The pilot program will provide technical assistance to optimize steam
systems through an assessment and increased customer awareness about
efficient steam system operation. The program objective is to increase
prescriptive and custom gas incentive applications and improve
operating practices.
The intended customer operates a large steam system year-round for
continuous processes and/or HVAC. These are typically found in
manufacturing facilities, food processing and campus settings such as
hospitals or colleges. Eligible customers are Consumers Energy
natural gas customers with steam systems with an annual consumption
of 20,000 Mcf or greater for the previous calendar year.
Target Market
Program Duration
This pilot program was introduced into the portfolio mid- year during the
2015 program year. It will continue to operate under these conditions in
future program years.
Program Description 1. Working with Trade Allies to market and identify commercial and
industrial candidates. Candidate sites will also be identified from
known activity with the Business Solutions Program – past and current
projects, and relationships with Customer Account Managers,
Engineers and Outreach.
2. Conducting a steam system assessment. The assessment will provide
written recommendations along with an upgrade cost (from Trade
Allies), incentives where applicable, and payback period.
Assessments will cover boiler efficiency, tune-ups, controls, water
treatment, trap maintenance, insulation, condensate recovery,
electronic or continuous monitoring (as appropriate), VFD potential,
economizer potential, boiler size and pressure size, etc.
3. Follow-up to track implementation rates.
153
Program Logic
Market Barrier
• End user participation
Incentive Strategy
Eligible Measures,
Efficiency
Requirements,
Energy Savings &
Incentives
Implementation
Strategy
Program Element
• Candidate sites will be identified
from Trade Allies and previous
participants in the C&I program
• Lack of energy knowledge • Educate end users during
assessment and in follow-up
meeting
• Lack of energy
improvement
• Offer comprehensive steam
opportunities
assessment to evaluate operation
of the system and identify energy
improvements including savings,
cost, payback, and potential C&I
incentives
Energy efficiency projects will be incentivized through the Business
Solutions Program through either a prescriptive measure or a custom
application. Assessment activities will be performed at no cost to the
customer.
program.
Step 1 – Contact customer and schedule site visit (/assessment)
• Contact customers from leads provided by Outreach, CAMs, Trade
Allies, or previous program participants. Schedule site visit.
• Customer provides or collects required information for assessment
(tune-up report(s), blowdown rate or cycles of concentration,
conductivity, and condensate recovery rate).
Step 2 – Assessment Activities
• Program staff interviews site staff to gather information about steam
plant equipment and operations (2-4 hrs.).
• Program staff creates assessment report.
• Assessment report is delivered in a customer meeting. This is a
critical step since program staff uses this time to discuss barriers to
implementation and assists the customer with prioritizing
recommendations and how to implement them.
Step 3 – Tracking
• The Program Manager will conduct follow-up surveys (phone or email) at three months and six months to gauge acceptance of the
recommendations.
Incentive applications for steam system modifications from the
participating sites will be tracked by the program manager.
154
Marketing Strategy
Targeted outreach through CAMs (Customer Account Managers),
Outreach, Trade Allies, and efforts of the Program Manager will be the
primary vehicle to develop prospects and participants. Initial efforts will
focus on getting Trade Allies to participate, and also on sites that have
submitted steam projects for incentives in the past. Several dozen steam
projects have already been submitted through the Business Solutions
Program. Trade Allies will be the primary source of leads. The Michigan
Steamfitters Union and the Michigan Manufacturers Association may also
provide leads.
EM&V Strategy &
Requirements
Consumers Energy
Administrative
Requirements
Contractor
and market sectors
155
BUSINESS PILOTS – PROJECT OF THE YEAR
6.4.5 Business Pilot – Project of the Year
Program
Project of the Year Pilot Program
Objective
The objective of the Project of the Year Pilot Program is to identify,
through nomination, three projects annually that demonstrate great public
relations opportunities to showcase the success customers have had with
the Consumers Energy Business Energy Efficiency Program.
Target Market
Projects of customers receiving Consumers Energy electric and/or gas
service are the primary target market for this program. A small
commercial, a large commercial, and an industrial project will be selected.
Program Duration
The Project of the Year Pilot Program was an element of the 2014 and
2015 program portfolio that was assessed for program performance in the
Michigan market. This program will continue operating under these
conditions in future program years.
The Consumers Energy Comprehensive Business Solutions Program have
served over 24,000 customers who have received over $100 million in
incentives. The program’s customers and contractors completed some
very creative energy-savings projects over this time that would benefit
both customers and the program through more publicity. This pilot
program brings attention to some of the exceptional projects that were
completed and will help to grow program participation in future years.
Program Description
Program Logic
Market Barrier
Program Element
• Risk aversion for new designs • Exposure of projects that were
and technologies
selected through this program
• Program highlighted other
attributes beyond energy
benefits.
savings, like new technology
and repeatability
• Lack of energy efficiency
• Public relations and media
awareness
across the state to promote
energy efficiency, highlighting
these customers as leaders
Incentive Strategy
Honorariums are awarded to the winning selections in the amount of
$15,000 for the customer and $5,000 for the trade ally, for each of the
three projects selected, to compensate them for their time to present in
forums throughout the year.
Eligible Measures,
Efficiency
Requirements &
Incentives
fuel, and grid-connected renewable energy systems were not eligible for
156
BUSINESS PILOTS – PROJECT OF THE YEAR
Implementation
Strategy
These nominated projects must demonstrate one or more of the following
attributes:
• Energy savings
• Innovation
• Repeatability, and/or
• New technology or new use of an existing technology
Selections will promote the Business Energy Efficiency Program and its
benefits to customers.
Marketing Strategy
Marketing efforts are the primary source for obtaining program
applications. A “Call for Nominations” will be messaged throughout the
year to both customers and trade allies. The electronic business newsletter
and the Consumers Energy website are used to highlight the recruitment
for nominations as well.
EM&V Strategy
Consumers Energy
Administrative
Requirements
Contractor
and market sectors
157
BUSINESS PILOTS – MUNICIPAL FACILITIES
6.4.6 Business Pilots – Municipal Facilities
Program
Municipal Facilities
Objective
The objective of the Municipal Facilities Pilot program is to identify
energy savings opportunities in municipal government buildings including
wastewater treatment facilities. Implementing recommended energy
efficiency measures allows local governments to achieve substantial
energy cost savings across their facilities, demonstrate energy and
environmental leadership and raise public awareness of the benefits of
energy efficiency.
Target Market
Municipal governments receiving Consumers Energy natural gas and/or
electric services are the primary target market of this program.
Basic requirements for building eligibility are as follows:
• Municipal wastewater treatment facilities
• Other large municipal facilities with 50,000 square feet or more of
conditioned area
• Facilities that have a dedicated facility staff
The Municipal Facilities Pilot Program was an element of the 2014 and
2015 program portfolio that was assessed for program performance in the
Michigan market. It will continue operating in future plan years.
Program Duration
Program Description Municipal facilities may consist of offices, libraries, police and fire
stations, warehouse, transportation, street lighting and public works
facilities. It is common for these facilities to have significant energy usage
through lighting, heating, ventilation, and air conditioning systems. In
addition to the typical municipal buildings, the pilot targets wastewater
treatment facilities due to their large pump and motor loads. Process
energy savings may result from installation of variable frequency drives,
more efficient or right sized motors and blowers. Opportunities are
identified for all buildings through site visits, benchmarking, behavioral
analysis and technical assessments. Municipalities may apply for custom
or prescriptive incentives based on the identified energy saving
technologies. To save money for municipal governments and their
taxpayers, this program provides technical education and financial
incentives to help municipalities make energy efficient improvements to
their facilities.
158
Program Logic
elements to address them:
Market Barrier
Program Element
• Lack of knowledge about
• Technical assessment provided
energy efficiency
in the form of benchmarking
technologies
• Lack of awareness regarding • Collateral materials, outreach,
marketing and education
benefits.
• Lack of resources to conduct • Technical assistance provided
through the program
opportunities
Incentive Strategy
Technical analysis services will be provided to selected customers at no
charge. Incentives for the improvements will be through the Business
Solutions program offerings.
Eligible Measures,
Efficiency
Requirements,
Energy Savings &
Incentives
upon the facilities baseline are eligible for consideration in the program.
connected renewable energy systems are not eligible for incentives
159
Implementation
Strategy
A primary goal of the program is to match the appropriate level of
investment and services to participating customers. Services may include
any or all of those listed below. Participants are referred to the pilot
program by CAM’s or the Consumers Energy Business Solutions
Outreach Team.
Qualifying Assessment – CAM’s or Outreach send prospective candidates
to the Program Manager for consideration of services offered through the
Pilot. Eligibility is reviewed and the level of services that will maximize
the customer’s benefit from the program is discussed.
Walk Through Assessment – Program staff offers a basic walk through
assessment to identify the “low hanging fruit” projects and to get the
customer off to a quick start with a list of potential capital improvements.
If the municipality already has an “Energy Manager” or an energy
efficiency team, program staff is able to guide the customer with Business
Solutions program incentive applications. This service may be expanded
to a “behavioral” walk thru / assessment if the Program Manager deems
beneficial to the customer.
Building Benchmarking –Municipal governments with multiple buildings
or a large campus may benefit from a benchmarking of all their buildings.
The benchmarking in itself serves as a motivator to further activities. The
EUI (Energy Use intensity) for a given building is compared to similar
buildings and may lead to identifying an appropriate prospect for further
building assessment. Benchmarking is provided by the Program Engineer
Municipalities with a minimum of three buildings, or a single large
building (>35,000 sq. ft.) should be considered.
Building Assessment – Qualifying buildings (35,000 square feet and
greater) and selected as a good candidate through qualifying assessments,
energy advisor assessments, benchmarking (EUI at least 30% above
average), and or political expediency are offered a detailed assessment.
An MOU is signed for this service, with a requirement to submit and
complete a minimum of one energy savings project eligible for incentives
through the Business Solutions program. A limited number of assessments
for select municipalities can be provided by a third party A&E firm.
Wastewater Treatment Facility Assessment – Municipal governments
maintaining wastewater treatment facilities are also eligible for a detailed
assessment of their motors/blowers and pumps to include
recommendations for high efficiency replacement and/or variable speed
drive retrofit. Due to costs of these specialized assessments, a limited
number of these can be provided. As with the building assessment, an
MOU is signed, with the understanding that the pilot would fund the
assessment provided the customer submits at least one project eligible for
incentive into the C&I program.
160
Marketing Strategy
EM&V Strategy &
Requirements
Consumers Energy
Administrative
Requirements
A key element for success in this pilot will be utilizing the Consumers
Energy CAM’s to identify qualified municipal participants. Working
closely with the CAM group, the implementation contractor’s Outreach
and Marketing staff will also play important roles.
Contractor
and market sectors
161
6.5
Opt-in Option for Business Customers
Eligible customers may choose a one-time option to voluntarily opt-in to Consumers Energy’s energy
efficiency programs for business. Opt-in customers are required to pay the full energy optimization
surcharge for each enrolled account. Energy saving rebate applications are submitted through the normal
business program process described in the preceding sections.
Electric Municipal Lighting Opt-in Rate – Electric municipal GML, GUL or GU-XL customers may
enroll in the program at any time, with EO surcharges collected retroactively to the January billing
cycle.
Electric Rate GSG-2 -Electric self-generation rate GSG-2 customers are eligible to participate in the
Opt-in program. They may enroll in the program at any time, with EO surcharges collected retroactively
to the January billing cycle.
162
6.6
Gas Opt-out Option for Large Gas Customers
Eligible large gas transportation business customers can “self-direct” and opt-out of Consumers
Energy’s energy efficiency programs. However, customers opting out are still responsible for paying
the low income program surcharge. Customers opting out also need to design and plan their own
projects, and provide annual progress reports. Energy savings resulting from customers’ self-directed
programs count toward Consumers Energy’s overall portfolio savings goals. Self-direct customers are
required to implement savings that are equal to or greater than the minimum savings standards, as set by
PA295:
• 2012 and beyond: 0.75%
Natural gas transportation customer account(s) using greater than 100,000 MCF annually are eligible to
participate in the opt-out option and may enroll at any time. Customers opting out of the program are
responsible for providing the Company with annual reports of implemented projects, savings
calculations, and measure life. The Company will review and evaluate the customer’s annual reports to
verify the inclusion of the required elements. The Company will also track savings and other program
elements in order to meet annual reporting requirements.
Customers choosing to opt-out are not eligible to participate in Consumers Energy’s gas energy
efficiency programs but may still participate in electric energy efficiency programs. A customer who has
opted-out is eligible for a one-time return to the energy efficiency program.
163
6.7
Self-Directed Option for Large Electric Customers
Eligible large electric business customers can “self-direct” and opt-out of Consumers Energy’s energy
efficiency programs. However, customers opting out are still responsible for paying the low income
surcharge. Customers opting out also need to design and plan their own projects, and provide annual
progress reports. Energy savings resulting from customers’ self-directed programs count toward
Consumers Energy’s overall portfolio savings goals. Self-directed projects are required to include
savings that are equal to or greater than the minimum savings standards, as set by PA295:
• 2012 and beyond: 1.0%
Customers opting out of the program are responsible for providing the Company with detailed plans,
savings, costs, and timelines. The Company will review and evaluate the customer’s plans, plan
amendments, plan terminations, and annual reports to verify the inclusion of the required elements. The
Company will also track savings and other program elements in order to meet annual reporting
requirements.
Customers choosing to self-direct are not eligible to participate in Consumers Energy’s electric energy
efficiency programs but may still participate in gas energy efficiency programs.
164
7
PORTFOLIO IMPLEMENTATION &
MANAGEMENT
7.1
Portfolio Management
Consumers Energy manages a diverse portfolio of programs through a combination of in-house utility
staff and competitively selected third-party ICs. Consumers Energy chose this approach as it presented
the best opportunity to ensure more competitive, cost-effective, and qualified implementation strategy.
Table 7-1 lists the current implementation contractors and the program(s) they are responsible for
managing.
Table 7-1.
Implementation Contractors
Implementation Contractor Customer Class
Program
CLEAResult
Residential
Residential
Residential
Residential
Income Qualified
Residential
New Construction
Franklin
Residential
Multifamily
ICF
Residential
Home Energy Report (HER)
Residential
Residential
HVAC &Water Heating
Residential
Residential
Residential Pilots
JACO Environmental
Residential
Appliance Recycling
DNV GL / Franklin
Business
All Business Programs
Business/Residential
Agriculture Programs
Residential
Energy Education Program
National Energy Foundation
165
A portfolio of this size and scope requires careful management oversight. Consumers Energy staff
provide oversight of administrative, contract management, program design, program implementation,
marketing, and cross-sector education and awareness activities.
The Company also developed a comprehensive tracking database to ensure accurate and comprehensive
recording of all program participation. The database allows Consumers Energy to research and track
participation by customer class and geographic area and to identify trends and untapped opportunities to
advance program goals. Additionally, Consumers Energy staff assumes primary responsibility for
general energy efficiency education and awareness strategies and activities, including the corporate
website, online energy audit software, mass-market general education, and efficiency awareness
promotions.
In summary, Company staff provides comprehensive program oversight, including management,
financial planning, and budgeting, as well as:
•
High-level guidance and direction to the implementation contractors, including review and revision
of proposed annual implementation plans and proposed milestones and, engagement with the
contractor team on a daily basis when working through strategy and policy issues.
•
Review and approval of implementation contractor’s invoices to ensure program activities are within
investment and on schedule.
•
Review of implementation contractor’s operational databases to ensure accurate incorporation of
data into the Company’s comprehensive tracking system to be used for overall tracking and
regulatory reporting.
•
Review of measure saving estimates maintained by the implementation contractors.
•
Oversight and coordination of evaluation, measurement, and verification contractors.
•
Public education and outreach to community groups, trade allies, and trade associations.
•
Guidance and direction on new initiatives or strategies proposed by the implementation contractors.
•
Communication to the implementation contractors regarding other Company initiatives that may
offer opportunities for cross-program promotion.
•
Review and approval of printed materials and advertising plans.
•
Evaluation of program and portfolio effectiveness and recommended modifications to programs and
approach, as needed.
•
Periodic review of program metrics, investment analysis, and evolving program design.
166
7.2
Marketing and Outreach Strategy
The marketing and outreach strategy for the Company’s portfolio of energy efficiency programs includes
making customers, as well as trade allies and other key market actors, aware of the Company’s program
offerings and their benefits. In addition, the intent of the strategy is to influence customers who are
purchasing and installing new energy systems or equipment to choose more energy efficient models.
The specifics of the marketing strategy are dependent on the program and the demographics of the engaged
group. Generally, it includes a mix of television, radio, Internet, print media, direct contact, direct mail, bill
inserts, and presentations.
7.3
Tracking and Reporting
Consumers Energy utilizes a proprietary central data repository that enables tracking, reporting, and
compliance for the Company’s portfolio of EO programs. The system was designed to capture internal
and external data across all EO programs for all classes of customers. The repository utilizes a web
service to capture data to provide accurate, consistent, and timely reporting of program participation,
energy savings, incentives, documentation and overall program costs.
7.4
Midstream Adjustments
The Company continuously reviews customer participation levels in each of its programs to ensure it
can meet customer demand. To be responsive to market demand, the Company reserves its right to
exercise flexibility with regard to midstream budget reallocations. Having this flexibility is critical to
ensuring that the Company can maintain continuity of programs, especially those that are highly visible
in the market.
7.5
Inter-Utility Coordination
Consumers Energy will continue to work with DTE Energy and other utilities to attempt to maximize
the effectiveness of its EO programs. Ongoing communication and coordination with DTE is especially
important in those areas where the Companies’ gas and electric service territories overlap. The two
companies will work together to identify administrative and implementation cost savings opportunities,
provide a consistent message, and manage programs in a similar manner to reduce confusion and
difficulty for customers and trade allies.
7.6
Leveraging Other Efficiency Initiatives
Within Michigan, several entities promote energy efficiency including the state government, federal
government, the Midwest Energy Efficiency Alliance (MEEA), the U.S. Environmental Protection
Agency and U.S. Department of Energy’s “ENERGY STAR®” brand, Michigan Saves, and other
Commission programs such as Michigan Energy Efficiency Grants for low income customers. The
Company will continue to work diligently to remain aware of and up to date with these efforts and to
coordinate with them where possible.
167
7.7
Trade Ally Coordination
Trade allies are essential to the effective implementation and achievement of energy savings results. In
the residential HVAC program alone, the Company has approximately 1,000 HVAC contractors listed
on the Consumers Energy website. In addition, approximately 350 business contractors are trade allies
and listed on Consumers Energy’s business website. Relationships with these key groups will continue
to be cultivated and nurtured through numerous methods to ensure effective two-way communication.
Ongoing training and program updates are a key part of program delivery and effective in stimulating
trade ally involvement.
Feedback from trade allies about “what is working and what is not”, and many suggestions for
improvement have been incorporated into Consumers Energy’s programs. The Company will continue
to emphasize coordination, “listening sessions,” and frequent communications with these key partners to
advance program goals.
7.8
MI Saves Collaboration
This program offers a financing option in conjunction with Michigan Saves. This offer presents a buydown opportunity option from a typical Michigan Saves rate. This offer allows customers who would
not otherwise complete a project to participate in the energy efficiency program. This effort was
responsible for financing $1.5 million in additional projects in 2014, and should continue to provide
opportunity for more in the future.
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8
EVALUATION, MEASUREMENT AND
VERIFICATION (EM&V)
8.1
Overview
Program evaluation, measurement, and verification (EM&V) activities are central to the success of
Consumers Energy’s portfolio and are used to verify program savings impacts and monitor program
performance. Effective EM&V ensures that expected results are measurable, achieved results are robust
and defensible, program delivery is effective in maximizing participation, and the overall portfolio is
cost-effective.
Third-Party Evaluation Contractors
All evaluation activities will continue to be conducted by third-party evaluation contractors selected
through a competitive bidding process. Every year, these evaluation contractors will review, audit and
certify annual reported program savings and include those results in an annual report provided to the
MPSC. This review ensures that savings are properly reported, current MEMD values are being used,
implementer data is verified and that other appropriate adjustments such as net-to-gross ratios are
properly applied.
Objective of EM&V
Program evaluations provide an independent and objective assessment of both estimated and realized
energy and demand impacts. Evaluation work also assesses program and portfolio operational efficiency
and determines the influence of programs on changes in the marketplace. Evaluation plans are designed
and implemented to provide an ongoing assessment of program performance including measurements of
program participation, measure installation and persistence, and achieved gross and net demand and
energy impacts. Timely and on-going feedback allows for mid-course adjustments in program
implementation if results indicate progress is falling short of expectations.
Three primary types of evaluation activities are performed for Consumers Energy: impact evaluation,
process evaluation, and market assessments.
Impact Evaluation: The primary objective of impact evaluation is to assess the changes in energy use
that can be attributed to a particular intervention (such as the installation of energy efficient equipment).
Impact evaluation activities include verification of equipment installation, performance, and operating
conditions; proposed adjustments to MEMD saving estimates based on metering, engineering, or
statistical methods; and determination of “net savings” directly attributable to a program.
Process Evaluation: Process evaluations assess the effectiveness of program design and delivery. These
evaluations study all aspects of program administration and implementation including internal and
external procedures and operations; alignment of program activities and objectives; organization and
efficiency of implementation contractors; the manner and effectiveness of how the programs are
interacting with the marketplace (with customers, trade allies, etc.); participation barriers and
effectiveness of programs in addressing those barriers; as well as other relevant topics identified through
the course of the evaluation.
169
Increasingly, Consumers Energy process evaluation efforts seek to provide near real-time feedback
based on frequent customer input related to program awareness, participation experience, and overall
satisfaction. Benchmarking of peer utilities is also increasingly used to provide additional comparison
metrics to measure and manage program performance and identify best practices in design and delivery
approaches.
Market Assessment: This activity identifies factors in the marketplace that may affect program design
and delivery, including customer acceptance of new technologies and opinions of key market actors that
support infrastructure to supply and service energy efficient technologies. These assessments also
provide information concerning the impact that EO programs have on transforming the energy
service/product marketplace and emerging trends that may impact future potential for energy efficiency
programs.
In addition to the activities identified above, EM&V also encompasses a variety of tasks that do not
pertain to specific programs, but are important to the overall evaluation effort. Key crosscutting
evaluation activities and responsibilities include (but are not limited to) the following:
•
•
•
•
•
Reviewing deemed measure estimates and making recommendations for revisions (if needed) to the
Michigan Energy Measures Database (MEMD);
Coordinating and participating in the Evaluation Working Group and other statewide collaboratives
established by the MPSC;
Providing input and recommendations on the development and ongoing tracking of program
enrollment and participation data;
Synthesizing program evaluations and market assessments to provide a strategic performance
assessment of the entire portfolio; and
Conducting certification of savings through a systematic review of all data that are maintained in the
tracking system to ensure accuracy of reported savings by measure, program, and total portfolio of
energy optimization programs.
8.2
Evaluation Summaries
Annual certification reports on program savings prepared by our third-party evaluators are provided to
the MPSC. Summaries of each year’s evaluation activities are also included in the Annual Energy
Optimization report filed with the MPSC. Additional study results are communicated through the
MPSC Energy Optimization Collaborative work group
170
Energy Star Dehumidifier
RAE0002
Energy Star Room A/C
RAE0003
ENERGY STAR ®
Appliances
ENERGY STAR ®
Appliances
GAS
ELECTRIC
Units
Wi-Fi Enabled Thermostat
– Combination E
RAC0101 G
ENERGY STAR ®
Appliances
ELECTRIC
Units
Units
– Combination E
RAC0101 E
ENERGY STAR ®
Appliances
BOTH
ELECTRIC
Units
Setback thermostat moderate setback (combo)
RAC0100 G
ENERGY STAR ®
Appliances
BOTH
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
Energy
Units
Units
Units
Units
Units
Units
Units
Units
Unit
RAC0100 E
Refrigerator recycling Retailer RTE0009
Freezer recycling - Retailer
RTE0010
Room Unit Air
Conditioner - Recycling
RTE0008
Measure
Refrigerator recycling
RTE0001
Freezer recycling
RTE0002
Dehumidifier - Recycling
RTE0007
ENERGY STAR ®
Appliances
Appliance Recycling
Appliance Recycling
Appliance Recycling
Appliance Recycling
Appliance Recycling
Appliance Recycling
Program Name
12
12
9
9
9
9
8
8
8
8
8
8
Measure
Life
Residential Programs
APPENDIX A: DETAILED PROGRAM MEASURES
62.00
168.70
-
126.55
-
126.55
1,111.00
1,261.00
113.00
139.00
944.00
1,135.00
-
-
6.67
-
6.67
-
-
-
-
-
-
-
Energy Savings
kWh
Mcf
0.91
0.97
0.97
0.97
0.97
0.97
0.75
0.87
1.00
1.00
0.75
0.87
1.00
1.00
0.97
0.97
0.97
1.00
1.00
1.00
1.00
1.00
1.00
1.00
Installation
Rate
Electric
Gas
122
696
1,000
1,000
225
225
139
2,012
700
1,050
5,261
20,238
122
696
1,000
1,000
225
225
139
2,012
700
1,050
5,261
20,238
Units Installed
2016
2017
171
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Free
Ridership
%
Units
Units
Units
Units
Units
Units
Units
Units
Clothes Washer CEE
Tier2, Electric DHW,
Electric Dryer - Electric
Customers RAE0006
Clothes Washer CEE
Tier2, Electric DHW, Gas
Dryer - Electric Customers
RAE0007
Clothes Washer CEE
Tier2, Gas DHW, Electric
RAE0008
Clothes Washer CEE
Tier2, Gas DHW, Gas
RAE0009
Clothes Washer CEE
Electric Dryer - Electric
Customers RAE0010
Clothes Washer CEE
RAE0011
Clothes Washer CEE
RAE0012
Clothes Washer CEE
Tier3, Gas DHW, Gas
RAE0013
– Electric E RAE0022
ENERGY STAR ®
Appliances
ENERGY STAR ®
Appliances
ENERGY STAR ®
Appliances
ENERGY STAR ®
Appliances
ENERGY STAR ®
Appliances
ENERGY STAR ®
Appliances
ENERGY STAR ®
Appliances
ENERGY STAR ®
Appliances
ENERGY STAR ®
Appliances
Units
Units
Setback thermostat moderate setback -Combined Customer for
2012 Elec Only RAE0005
ENERGY STAR ®
Appliances
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
9
14
14
14
14
14
14
14
14
9
136.83
7.50
154.00
225.00
372.00
7.50
123.00
207.00
322.00
136.83
-
-
-
-
-
-
-
-
-
-
0.97
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
0.97
0.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
500
531
400
85
454
68
51
14
60
187
500
531
400
85
454
68
51
14
60
187
172
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Units
Units
Units
Units
Units
Units
Units
Units
Clothes Washer CEE
Dryer - Combination
Customers RAE9007 E
Clothes Washer CEE
Dryer - Combination
Customers RAE9007 G
Clothes Washer CEE
Electric Dryer Combination Customers
RAE9010
Clothes Washer CEE
Dryer - Combination
Customers RAE9011 E
Clothes Washer CEE
Dryer - Combination
Customers RAE9011 G
Setback thermostat moderate setback - Gas
Customer Only RAG0005
Clothes Washer CEE
Dryer - Gas Customers
RAG0007
Clothes Washer CEE
RAG0008
ENERGY STAR ®
Appliances
ENERGY STAR ®
Appliances
ENERGY STAR ®
Appliances
ENERGY STAR ®
Appliances
ENERGY STAR ®
Appliances
ENERGY STAR ®
Appliances
ENERGY STAR ®
Appliances
ENERGY STAR ®
Appliances
ENERGY STAR ®
Appliances
Units
Clothes Washer CEE
Electric Dryer Combination Customers
RAE9006
GAS
GAS
GAS
BOTH
BOTH
ELECTRIC
BOTH
BOTH
ELECTRIC
14
14
9
14
14
14
14
14
14
-
-
-
-
225.00
372.00
-
207.00
322.00
0.87
0.46
6.62
0.57
-
-
0.46
-
-
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
0.97
1.00
1.00
1.00
1.00
1.00
1.00
68
15
500
58
58
143
6
6
13
68
15
500
58
58
143
6
6
13
173
8%
8%
8%
8%
8%
8%
8%
8%
8%
Units
Units
Units
Units
Units
Units
Units
Units
Units
Clothes Washer CEE
RAG0011
Clothes Washer CEE
RAG0012
Clothes Washer CEE
Tier3, Gas DHW, Gas
RAG0013
– Gas G RAG0014
Clothes Washer CEE
Dryer - Combination
Customers RAG9008 E
Clothes Washer CEE
Dryer - Combination
Customers RAG9008 G
Clothes Washer CEE
Tier2, Gas DHW, Gas
Dryer - Combination
Customers RAG9009 E
Clothes Washer CEE
Tier2, Gas DHW, Gas
Dryer - Combination
Customers RAG9009 G
Clothes Washer CEE
Dryer - Combination
Customers RAG9012 E
ENERGY STAR ®
Appliances
ENERGY STAR ®
Appliances
ENERGY STAR ®
Appliances
ENERGY STAR ®
Appliances
ENERGY STAR ®
Appliances
ENERGY STAR ®
Appliances
ENERGY STAR ®
Appliances
ENERGY STAR ®
Appliances
ENERGY STAR ®
Appliances
Units
Clothes Washer CEE
Tier2, Gas DHW, Gas
RAG0009
ENERGY STAR ®
Appliances
BOTH
BOTH
BOTH
BOTH
BOTH
GAS
GAS
GAS
GAS
GAS
14
14
14
14
14
9
14
14
14
14
154.00
-
7.50
-
123.00
-
-
-
-
-
-
1.33
-
0.87
-
6.48
1.53
0.95
0.57
1.33
1.00
1.00
1.00
1.00
1.00
0.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
0.97
1.00
1.00
1.00
1.00
624
60
60
70
70
2,000
1,805
593
138
188
624
60
60
70
70
2,000
1,805
593
138
188
174
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
ELECTRIC
Units
Units
RXC0001 G
Units
RXC0001 E
ELECTRIC
Units
ELECTRIC
Units
BOTH
BOTH
ELECTRIC
ELECTRIC
Units
Units
ELECTRIC
Units
ELECTRIC
ELECTRIC
Units
Units
ELECTRIC
Units
LED Flood PAR RLE0012
LED Bulb Replacing ALine 40W RLE0008
LED Globe E RBE0015
ELECTRIC
BOTH
BOTH
BOTH
Units
Units
Clothes Washer CEE
Tier3, Gas DHW, Gas
Dryer - Combination
Customers RAG9013 G
ENERGY STAR ®
Appliances
CFL bulbs - 9W E
RBE0007
CFL bulbs - 14W E
RBE0008
CFL bulbs - 20W E
RBE0009
CFL bulbs 26W E
RBE0010
Units
Clothes Washer CEE
Tier3, Gas DHW, Gas
Dryer - Combination
Customers RAG9013 E
ENERGY STAR ®
Appliances
ENERGY STAR ®
Lighting
ENERGY STAR ®
Lighting
ENERGY STAR ®
Lighting
ENERGY STAR ®
Lighting
ENERGY STAR ®
Lighting
ENERGY STAR ®
Lighting
ENERGY STAR ®
Lighting
ENERGY STAR ®
Lighting
ENERGY STAR ®
Lighting
ENERGY STAR ®
Lighting
Units
Clothes Washer CEE
Dryer - Combination
Customers RAG9012 G
ENERGY STAR ®
Appliances
9
9
15
15
15
15
15
15
9
9
9
9
14
14
14
-
143.98
54.00
43.70
31.10
25.60
17.20
27.00
38.20
27.70
38.20
26.00
-
7.50
-
7.96
-
-
-
-
-
-
-
-
-
-
-
1.53
-
0.95
1.00
1.00
1.00
1.00
1.00
0.95
1.00
1.00
0.95
0.95
0.95
0.95
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
0.00
0.00
0.00
0.00
0.00
1.00
1.00
1.00
631
631
76,885
255
8,836
265,275
9,414
13,243
127,819
127,819
1,150,374
127,819
693
693
624
631
631
76,885
255
10,000
268,000
9,414
13,243
135,000
135,000
175
1,150,374
127,819
693
693
624
8%
8%
8%
8%
8%
8%
8%
8%
18%
18%
18%
18%
8%
8%
8%
Handheld Showerheads electric water heater
RXE0013
Units
Linear Feet
Units
Units
Units
Setback thermostat moderate setback (electric
only) RXE0009
CFL bulbs regular - 18W
RXE0010
RXE0011
Pipe Wrap 1/2" - electric
water heater RXE0012
Units
Low Flow Bath Aerators Electric Water Heater
RXE0007
Units
Low Flow Showerheads Electric Water Heater
RXE0006
Linear Feet
Units
Units
Units
Units
Units
- Electric E RXE0120
- Gas G RXG0120
RXE0002
CFL bulbs specialty
RXE0003
LED Night Light
RXE0004
Pipe Wrap 3/4" - electric
water heater RXE0005
Units
– Combination E
RXC0102 G
Units
– Combination E
RXC0102 E
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
GAS
ELECTRIC
GAS
ELECTRIC
12
6
9
9
9
12
12
6
12
9
9
9
9
9
9
356.00
51.00
27.40
27.40
829.46
44.00
356.00
51.00
22.00
43.80
27.40
-
152.97
-
126.70
-
-
-
-
-
-
-
-
-
-
-
6.82
-
6.82
-
1.00
1.00
0.96
0.96
1.00
0.93
0.91
1.00
0.93
1.00
0.96
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
243
1,188
4,760
5,180
1
89
256
3,902
7,846
91
27,989
265
20
100
100
243
1,188
4,760
5,180
1
89
256
3,902
7,846
91
27,989
265
20
100
100
176
8%
8%
18%
18%
8%
8%
8%
8%
8%
18%
18%
8%
8%
8%
8%
Low Flow Showerheads +
Shower Start - Electric
Water Heater RXE0115
Units
Units
Units
Units
Units
Units
Units
Units
Ladybug ShowerStart Electric Water Heater E
RXE0021
LED Bulb Replacing ALine 60W E RXE0022
CFL bulbs regular - 13W Left w/Customer RXE0102
CFL bulbs specialty - Left
w/Customer RXE0103
LED Night Light - Left
w/Customer RXE0104
Units
Std Kitchen Low Flow
Aerator (1.5 gpm) Electric Water Heater E
RXE0019
Units
Units
Units
Dual Spray Low Flow Bath
Aerator (1.5 gpm) Electric Water Heater E
RXE0018
LED 9W 5000k Bulb E
RXE0016
LED 9.5w 2700k Bulb E
RXE0017
Units
Low Flow Bath Faucet
Aerators (1 gpm) - Electric
Water Heater RXE0015
Units
Kitchen Low Flow Faucet
Aerators - electric water
heater RXE0014
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
3
9
9
12
9
9
15
10
10
10
15
15
12
12
486.00
27.40
27.40
22.00
43.80
27.40
40.00
379.00
260.03
37.32
40.00
40.00
75.00
298.00
-
-
-
-
-
-
-
-
-
-
-
-
-
-
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
0.93
0.93
1.00
1.00
0.93
1.00
1.00
1.00
1.00
1.00
1.00
1.00
0.00
0.00
0.00
0.00
0.00
0.00
1.00
1.00
23
257
250
67
2
2,159
14,255
8
1
1
6
28
340
239
23
257
250
67
2
2,159
14,255
8
1
1
6
28
340
239
177
8%
18%
18%
8%
18%
18%
8%
8%
8%
8%
8%
8%
8%
8%
Units
Units
Units
Linear Feet
Units
Units
Units
Units
Units
Units
Units
Participant
Home
Low Flow Showerheads Gas Water Heater 1.5
GPM RXG0006
Low Flow Bath Aerators Gas Water Heater
RXG0007
Setback thermostat moderate setback (gas
only) RXG0009
Pipe Wrap 1/2" - Gas
Water Heater RXG0012
Handheld Showerheads Gas Water Heater
RXG0013
Kitchen Low Flow Faucet
Aerators - Gas Water
Heater RXG0014
Aerators (1 gpm) - Gas
Dual Spray Low Flow Bath
Aerator (1.5 gpm) - Gas
Water Heater G RXG0016
Std Kitchen Low Flow
Aerator (1.5 gpm)- Gas
Water Heater G RXG0017
Ladybug ShowerStart Gas Water Heater G
RXG0019
Low Flow Showerheads +
Shower Start - Gas Water
Heater RXG0115
Opower Elec Yr 2 Ongoing
ROE0001
Home Energy Report
Linear Feet
Pipe Wrap 3/4" - Gas
ELECTRIC
GAS
GAS
GAS
GAS
GAS
GAS
GAS
GAS
GAS
GAS
GAS
GAS
1
3
10
10
10
12
12
12
6
9
12
12
6
141.12
-
-
-
-
-
-
-
-
-
-
-
-
-
2.14
1.26
1.12
0.16
0.30
1.22
1.46
0.25
8.01
0.18
1.46
0.25
0.95
1.00
0.00
0.00
0.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
0.93
0.93
0.93
1.00
1.00
1.00
1.00
0.93
0.91
1.00
80,000
694
393
149
223
14,367
5,648
7,629
26,981
1,394
4,504
7,193
167,766
210,000
694
293
49
223
12,367
5,648
7,129
21,981
1,394
4,504
6,693
157,766
178
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Participant
Home
Participant
Home
Participant
Home
Participant
Home
Participant
Home
Units
Units
Units
Units
Units
Units
Units
Opower Elec Yr 1 Savings
ROE0002
Opower Gas Yr 2 Ongoing
ROG0001
Opower Gas Yr 1 Savings
ROG0002
Opower Elec Yr3 DualFuel Program (average
electric usage) - 2014 E
ROC0014 E
Opower Gas Yr 3 DualFuel Program (average
electric usage) - 2014 E
ROC0014 G
Basement Wall Insulation Combination Customer
RZC0007 E
Basement Wall Insulation Combination Customer
RZC0007 G
Crawlspace Insulation Combination Customer
RZC0008 E
Crawlspace Insulation Combination Customer
RZC0008 G
Replacement Combination Customer
RZC0009 E
Replacement Combination Customer
RZC0009 G
Duct Sealing 15%
Reduction - Combination
Customer RZC0010 E
Home Energy Report
Home Energy Report
Home Energy Report
Home Performance with
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
Home Energy Report
Home Energy Report
BOTH
BOTH
BOTH
BOTH
BOTH
BOTH
BOTH
GAS
ELECTRIC
GAS
GAS
ELECTRIC
18
20
20
25
25
25
25
1
1
1
1
1
44.01
-
18.83
-
(4.29)
-
21.18
-
152.70
-
-
110.58
-
4.28
-
2.35
-
4.75
-
0.85
-
0.76
0.84
-
1.00
0.77
0.77
1.00
1.00
1.00
1.00
0.95
0.95
0.95
0.95
0.95
1.00
0.77
0.77
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
28
8
8
37
37
4
4
-
-
220,000
80,000
220,000
28
8
8
37
37
4
4
20,000
20,000
70,000
210,000
70,000
179
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Units
Units
Units
Units
Units
Units
Units
Units
Units
Units
Units
Duct Sealing 30%
Customer RZC0011 E
Duct Sealing 30%
Customer RZC0011 G
Infiltration Reduction of
20% - Combination
Customer RZC0018 E
20% - Combination
Customer RZC0018 G
30% - Combination
Customer RZC0019 E
30% - Combination
Customer RZC0019 G
50% - Combination
Customer RZC0020 E
50% - Combination
Customer RZC0020 G
Roof (attic) Insulation Combination Customer
RZC0022 E
Roof (attic) Insulation Combination Customer
RZC0022 G
Wall Insulation Combination Customer
RZC0023 E
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
Units
Duct Sealing 15%
Customer RZC0010 G
ENERGY STAR ®
BOTH
BOTH
BOTH
BOTH
BOTH
BOTH
BOTH
BOTH
BOTH
BOTH
BOTH
BOTH
25
25
25
13
13
13
13
13
13
18
18
18
90.82
-
80.68
-
340.22
-
206.89
-
144.69
-
126.05
-
-
5.51
-
23.81
-
14.74
-
10.30
-
5.04
-
1.91
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
0.74
0.74
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
0.74
0.74
1.00
50
201
201
30
30
125
125
113
113
60
60
28
44
201
201
30
30
91
91
113
113
60
60
28
180
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Units
Units
Units
Units
Square Feet
Square Feet
Units
Units
Units
Units
Units
Floor InsulationCombination Customer
RZC0024 E
Floor InsulationCombination Customer
RZC0024 G
Rim Joist Insulation Combination Customers
RZC0055 E
Rim Joist Insulation Combination Customers
RZC0055 G
Window Replacement Combination Customers
RZC0060 E
Window Replacement Combination Customers
RZC0060 G
Natural Gas Boiler 90% Combination Customer
RZC0061 E
RZC0061 G
RZC0062 G
RZC0063 E
RZC0063 G
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
Units
Wall Insulation Combination Customer
RZC0023 G
ENERGY STAR ®
BOTH
BOTH
BOTH
BOTH
BOTH
BOTH
BOTH
BOTH
BOTH
BOTH
BOTH
BOTH
20
20
20
20
20
25
25
25
25
25
25
25
-
(435.98)
-
-
(307.51)
-
1.45
-
86.68
-
(8.66)
-
65.34
-
86.52
36.31
-
0.05
-
6.15
-
3.15
-
5.98
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
3
3
3
2
2
4,500
4,500
233
233
6
6
50
1
1
-
2
2
4,395
4,395
233
233
5
5
44
181
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Units
- Combination E
RZC0078 G
ENERGY STAR ®
Units
Units
Units
Units
Duct Sealing 30%
Reduction - Electric
Customer RZE0011
Floor Insulation - Electric
Customers RZE0012
20% - Electric Customer
RZE0018
RZE0019
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
Units
Duct Sealing 15%
Reduction - Electric
Customer RZE0010
Units
Units
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
Units
Units
- Combination E
RZC0078 E
ENERGY STAR ®
Basement Wall Insulation Electric Customer
RZE0007
Crawlspace Insulation Electric Customer
RZE0008
Replacement - Electric
Customer RZE0009
Units
Setback Thermostat Moderate Setback
(Combination) E
RZC0077 G
ENERGY STAR ®
ENERGY STAR ®
Units
(Combination) E
RZC0077 E
ENERGY STAR ®
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
BOTH
BOTH
BOTH
BOTH
13
13
25
18
18
25
25
25
9
9
9
9
408.34
236.42
174.14
141.17
43.71
39.22
2.59
20.45
-
188.30
-
188.30
-
-
-
-
-
-
-
-
8.98
-
8.98
-
1.00
1.00
0.87
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
50
75
11
35
11
6
20
9
50
50
15
15
48
73
-
40
18
5
12
3
45
45
25
25
182
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Units
Units
Units
Units
Tier 1 Air Source Heat
Pump - Electric or
Combination Customers
RZE0056
Tier 1 Split System Central
A/C - Electric of
RZE0058
Tier 2 Air Source Heat
Pump - Electric or
RZE0059
Tier 2 Split System Central
A/C - Electric or
RZE0060
Window Replacement Electric Customers
RZE0063
ECM Motor RZE0064
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
Units
Square Feet
Units
Rim Joist Insulation Electric Customers
RZE0055
Units
Units
ENERGY STAR ®
ENERGY STAR ®
Roof (attic) Insulation Electric Customer
RZE0022
Wall Insulation - Electric
Customer RZE0023
Units
Operations & Maintenance
HVAC Tune Up - Electric
Customer RZE0021
ENERGY STAR ®
ENERGY STAR ®
Units
RZE0020
ENERGY STAR ®
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
15
25
15
15
15
15
25
25
25
5
13
730.00
1.44
364.21
866.77
563.35
959.46
91.68
102.75
97.32
85.47
84.77
-
-
-
-
-
-
-
-
-
-
-
0.79
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
150
6,000
75
3
48
8
170
30
125
30
30
119
5,300
62
-
31
-
152
21
103
30
21
183
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Units
Units
Units
Units
Units
Units
Duct Sealing 15%
Reduction - Gas Customer
RZG0010
Duct Sealing 30%
Reduction - Gas Customer
RZG0011
Floor Insulation - Gas or
Combination Customer
RZG0012
Gas Furnace 94% AFUE
RZG0013
RZG0014
RZG0015
RZG0016
RZG0017
20% - Gas Customer
RZG0018
30% - Gas Customer
RZG0019
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
GAS
GAS
GAS
Units
Units
Units
GAS
Units
GAS
GAS
GAS
Units
GAS
GAS
GAS
GAS
GAS
Units
Replacement - Gas
Customer RZG0009
GAS
Units
ENERGY STAR ®
ELECTRIC
ELECTRIC
Units
- Electric E RZE0078
Basement Wall Insulation Gas Customer RZG0007
Crawlspace Insulation Gas Customer RZG0008
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
Units
(Electric) E RZE0077
ENERGY STAR ®
13
13
15
15
15
15
15
25
18
18
20
25
25
9
9
-
-
-
-
-
-
-
-
-
-
-
-
-
276.47
276.47
12.44
9.60
27.58
26.92
22.02
20.84
18.13
18.89
4.69
2.07
4.06
1.99
4.92
-
-
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
0.87
1.00
1.00
1.00
1.00
0.74
1.00
1.00
0.65
0.67
1.00
0.00
0.00
175
199
7
58
79
12
3
12
34
30
40
67
17
40
3
175
199
3
58
79
13
3
12
34
30
40
67
17
4
1
184
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Units
Units
Units
Square Feet
Units
Units
Units
Units
Natural Gas Boiler 95%
AFUE - Gas Customers
RZG0054
Rim Joist Insulation - Gas
Customers RZG0055
Super High Efficiency Gas
Water Heater - Gas or
RZG0056
Tankless Water Heater Gas or Combination
Customers RZG0057
Window Replacement Gas Customers RZG0060
Setback Thermostat Moderate Setback (Gas) G
RZG0077
- Gas G RZG0078
RHC0100 E
RHC0100 G
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
ENERGY STAR ®
Units
BOTH
BOTH
GAS
GAS
GAS
GAS
GAS
GAS
GAS
GAS
Units
Roof (attic) Insulation Gas Customer RZG0022
Wall Insulation - Gas
Customer RZG0023
ENERGY STAR ®
ENERGY STAR ®
GAS
GAS
Units
HVAC Tune Up - Gas
Customer RZG0021
ENERGY STAR ®
GAS
Units
Units
50% - Gas Customer
RZG0020
ENERGY STAR ®
9
9
9
9
25
15
15
25
20
25
25
5
13
-
126.70
-
-
-
-
-
-
-
-
-
-
-
6.82
-
9.36
9.36
0.05
6.51
3.50
5.99
97.59
3.91
5.12
7.14
20.53
1.00
1.00
0.00
0.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
0.67
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1,089
1,089
140
15
5,600
11
30
450
7
100
300
210
84
1,000
1,000
36
23
5,600
2
26
423
4
98
300
201
84
185
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Units
Setback thermostat moderate setback -Electric Customer Only
RHE0004
Units
Units
Units
Split System Central AC
more than SEER 17 E
RHE0017
more than SEER 18 E
RHE0018
more than SEER 19 E
RHE0019
Units
HVAC Tune Up - Electric
RHE0016
Units
Units
Units
Units
Units
Units
Units
ECM blower - intermittent
- Electric Customer
RHE0001
>SEER 15 RHE0006
>SEER 16 RHE0007
Tier 1 ground source heat
pump >17 EER RHE0008
Tier 2 ground source heat
pump >19 EER RHE0009
Tier 2 air source heat pump
>15 EER RHE0011
Tier 3 air source heat pump
>16 EER RHE0012
Units
- Combination E
RHC0101 G
Units
- Combination E
RHC0101 E
0
0
0
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
GAS
ELECTRIC
15
15
15
5
15
15
15
15
15
15
9
15
9
9
864.67
620.78
470.39
87.37
1,248.91
868.82
1,914.50
1,614.58
340.37
482.26
152.97
730.00
-
126.70
-
-
-
-
-
-
-
-
-
-
-
-
6.82
-
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
0.00
0.00
0.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
8
23
120
1,000
50
50
75
50
1,200
825
1,837
10,920
1,500
1,500
5
14
77
1,000
50
50
75
50
1,157
804
1,837
8,687
1,500
1,500
186
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Units
Units
Units
Units
Units
Units
Units
Units
Units
Super High Efficiency Gas
Water Heater EF>= 0.67
RHG0008
Natural Gas Furnace 95%
AFUE RHG0010
AFUE RHG0011
AFUE RHG0012
Natural Gas Furnace 98%>
AFUE RHG0013
Natural gas boiler > 92%
AFUE RHG0015 E
AFUE RHG0015 G
AFUE RHG0016 E
AFUE RHG0016 G
Units
Setback thermostat moderate setback -- Gas or
RHG0004 G
Units
Units
Units
Setback thermostat moderate setback -- Gas or
RHG0004 E
- Electric E RHE0022
Tankless gas water htr. EF
> 0.82 RHG0002
Units
more than SEER 21 E
RHE0021
Units
more than SEER 20 E
RHE0020
BOTH
BOTH
BOTH
BOTH
GAS
GAS
GAS
GAS
GAS
BOTH
BOTH
GAS
0
0
0
20
20
20
20
15
15
15
15
15
9
9
15
9
15
15
-
(443.49)
-
(451.75)
-
-
-
-
-
-
147.87
-
152.97
657.67
869.95
67.56
-
64.39
-
26.94
23.86
22.47
19.06
3.50
6.82
-
6.51
-
-
-
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
0.00
0.00
0.00
190
190
75
75
150
2,850
7,800
4,200
175
3,500
3,500
200
990
4
11
100
175
54
54
150
2,850
7,800
4,200
169
2,000
2,000
175
1,000
4
3
187
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Mobile Home Belly
Insulation (Floor
Insulation). RIE0020
Air Sealing - Minimum
10% Reduction RIE0022
Income Qualified Energy
Assistance
Assistance
Square Feet
Square Feet
Units
Units
Units
Units
ECM blower - intermittent
- Electric or Combination
Customer RIE0018
Assistance
Assistance
Assistance
Refrigerator - 21 cf -Income Qualfied Direct
Install RIE0010
Aerators - Electric
RIE0012
CFL bulbs Direct Install
RIE0016
Units
Install RIE0008
Assistance
Assistance
Units
Install RIE0007
Units
Assistance
Assistance
Units
Units
HVAC Boiler Tune Up Gas G RHG0024
CFL bulbs regular
RIE0001
AGENCY Refrigerator
Replacement - ENERGY
STAR RIE0002
Units
HVAC Furnace Tune Up Gas G RHG0023
Assistance
Units
- Gas G RHG0022
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
GAS
GAS
GAS
13
25
15
9
12
12
12
12
12
9
5
3
9
0.03
0.08
730.00
27.40
44.00
1,218.00
1,218.00
1,218.00
1,218.00
27.40
-
-
-
-
-
-
-
-
-
-
-
-
-
10.15
7.03
6.82
0.85
1.00
1.00
0.89
0.90
1.00
1.00
1.00
1.00
0.89
0.00
0.00
0.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1,120
50
24
20,952
317
25
38
7
112
1,423
170
2,500
2,500
1,120
50
24
20,952
317
25
38
7
112
1,423
73
2,500
2,500
188
8%
8%
8%
18%
8%
8%
8%
8%
8%
18%
8%
8%
8%
Units
Units
Linear Feet
Units
LED Bulb Replacing ALine 60W (Base
Incandescent) (NONCAA) E RIE0054
Setback Thermostat (5/2)
RIG0004
High Efficiency Gas
Furnace - .92 AFUE+
RIG0006
Aerators - Gas RIG0009
Pipe Wrap - Gas RIG0010
Pipe Wrap - Gas RIG0097
Setback thermostat - full
setback -- Gas or
Combination SINGLE
FAMILY Customer
RIG0011
Setback Thermostat (5/2) Multi-Family RIG0016
Ceiling Insulation Minimum of 10%
Reduction RIG0017
Assistance
Assistance
Assistance
Assistance
Assistance
Assistance
Assistance
Assistance
Assistance
Square Feet
Units
GAS
5 LinearFoot
Sections
GAS
GAS
GAS
GAS
GAS
GAS
GAS
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
Units
Units
Linear Feet
Pipe Wrap - Electric
RIE0050
Assistance
Units
Units
Units
Units
Aerators - Electric 1.0gpm
RIE0048
Low Flow Showerhead 1.5 gpm RIE0035
Low Flow Showerhead 1.5 gpm Handheld
RIE0036
Low Flow Kitchen Faucet
Aerator - Electric RIE0039
Assistance
Assistance
Assistance
Assistance
25
9
9
6
6
12
15
9
15
6
12
12
12
12
-
-
-
-
-
-
-
-
40.00
51.00
75.00
298.00
356.00
356.00
0.00
3.73
11.08
0.25
1.26
0.18
15.31
10.23
-
-
-
-
-
-
1.00
1.00
1.00
0.94
0.94
1.00
1.00
1.00
1.00
0.94
0.90
0.90
1.01
1.01
0.97
1.00
1.00
0.94
0.94
0.90
1.00
1.00
0.00
0.00
1.00
1.00
1.00
1.00
242,073
939
1,017
25,842
16
2,951
21
22
33,074
3,393
707
725
311
576
242,073
939
1,017
25,842
16
2,951
21
22
33,074
3,393
707
725
311
576
189
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
18%
8%
8%
Square Feet
Air Infiltration Reduction
50% - Gas Customer
(CAA) RIG0036
Assistance
Units
GAS
GAS
GAS
Units
Units
GAS
GAS
GAS
GAS
Units
Assistance
Assistance
O&M Tuneup Furnace MF
Only RIG0047
Low Flow Showerhead 1.5 gpm RIG0049
RIG0050
O&M Tuneup Furnace
Only - Direct Install
RIG0052
Square Feet
30% - Gas Customer
(CAA) RIG0035
Assistance
Assistance
Assistance
Square Feet
20% - Gas Customer
(CAA) RIG0034
GAS
Units
Assistance
GAS
Units
GAS
GAS
Units
Square Feet
GAS
Square Feet
15% - Gas Customer
(CAA) RIG0033
GAS
Square Feet
Assistance
GAS
GAS
Square Feet
Wall Insulation - 4 Walls No Partial RIG0019
Band Joint Insulation (Rim
Joist) RIG0020
Air Sealing - Minimum
10% Reduction RIG0021
O&M Tuneup Furnace
Only RIG0023
AFUE RIG0029
AFUE RIG0030
Assistance
Assistance
Assistance
Assistance
Assistance
Assistance
Square Feet
Mobile Home Belly
Insulation (Floor
Insulation). RIG0018
Assistance
5
12
12
5
13
13
13
13
15
15
5
13
25
25
25
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
6.90
1.46
1.46
2.70
0.01
0.01
0.00
0.00
19.29
18.30
7.08
0.00
0.00
0.01
0.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.01
1.01
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
0.91
1,844
1,871
4,185
2,678
37,409
177,074
159,230
51,405
103
40
6
33,381
12,272
126,153
11,854
1,844
1,871
4,185
2,678
37,409
177,074
159,230
51,405
103
40
6
33,381
12,272
126,153
11,854
190
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Square Feet
50% - Gas Customer (MI
Neighborhood
Weatherization) RIG0064
Assistance
BOTH
BOTH
Units
Units
Square Feet
BOTH
Units
15% - Gas Customer
(WXL) RIG0087
BOTH
Units
Assistance
GAS
Units
GAS
GAS
GAS
Units
Square Feet
GAS
Square Feet
10% - Gas Customer
(WXL) RIG0086
GAS
GAS
GAS
GAS
GAS
GAS
Square Feet
Assistance
Wall Insulation R-13
RIG0067
Band Joist: Insulate
RIG0068
HE Furnace Replacement
95% RIG0071
HE Furnace Replacement
97% RIG0072
Boiler Replacement 92%
RIG0073 E
RIG0073 G
RIG0074 E
RIG0074 G
Square Feet
Square Feet
Neighborhood
Assistance
Attic Insulation RIG0066
Square Feet
Neighborhood
Assistance
Assistance
Assistance
Assistance
Assistance
Assistance
Assistance
Assistance
Assistance
Assistance
Units
Aerator - Gas RIG0053
Assistance
15
13
15
15
15
15
15
15
25
25
25
13
13
13
12
-
-
-
(560.90)
-
(329.00)
-
-
-
-
-
-
-
-
-
0.00
0.00
89.22
-
44.83
-
25.01
17.73
0.00
0.01
0.01
0.01
0.01
0.00
1.22
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
0.97
1.00
1.00
1.00
0.90
118,891
235,375
2
2
2
2
1
80
2,995
16,886
16,036
14,384
31,316
13,400
5,701
118,891
235,375
2
2
2
2
1
80
2,995
16,886
16,036
14,384
31,316
13,400
5,701
191
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Square Feet
Square Feet
Units
Square Feet
30% - Gas Customer
(WXL) RIG0089
50% - Gas Customer
(WXL) RIG0090
Band Joist Insulation (Rim
Joist) (WXL) RIG0092
Aerators - Gas 1.0gpm
RIG0093
Door weatherstripping
(Single Family) RIG0095
Attic Insulation Custom
Measure (Non-CAA)
RIG0096
O&M Tuneup Boiler Only
- Single Family (NONCAA) G RIG0100
Crawlspace Wall
Insulation (CAA) G
RIG0106
Attic Hatch Insulation (R38 scuttle hole) (NONCAA) G RIG0113
Kneewall Insulation R0 to
R19 (CAA) G RIG0116
Roof (attic) InsulationCombo RWC0001 E
Roof (attic) InsulationCombo RWC0001 G
Wall Insulation-Combo
RWC0002 E
Assistance
Assistance
Assistance
Assistance
Assistance
Assistance
Assistance
Assistance
Assistance
Assistance
Program
Program
Program
BOTH
BOTH
BOTH
Units
Units
Units
GAS
GAS
GAS
GAS
GAS
GAS
GAS
GAS
GAS
GAS
GAS
Square Feet
Units
Square Feet
Units
Units
Square Feet
Square Feet
20% - Gas Customer
(WXL) RIG0088
Assistance
25
25
25
20
20
25
5
25
5
12
25
15
15
15
86.55
-
63.96
-
-
-
-
-
-
-
-
-
-
-
-
4.33
-
0.03
0.80
0.01
8.68
0.00
0.23
0.30
0.00
0.01
0.01
0.00
1.00
1.00
1.00
0.00
0.00
0.00
0.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
0.97
1.00
0.90
1.00
1.00
1.00
1.00
292
1,056
1,056
3,193
464
7,162
79
584,303
277
4,191
2,581
4,977
50,866
123,022
292
1,056
1,056
3,193
464
7,162
79
584,303
277
4,191
2,581
4,977
50,866
123,022
192
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Units
Units
Units
Door Replacement (Per
Unit) - Combo E
RWC0009 E
Unit) - Combo E
RWC0009 G
Roof (attic) InsulationElectric RWE0001
Wall Insulation-Electric
RWE0002
Basement Wall InsulationElectric RWE0003
Crawlspace InsulationElectric RWE0004
Window ReplacementElectric RWE0005
Program
Program
Program
Program
Program
Program
Program
BOTH
Units
Window Replacement (Per
Unit) - Combo E
RWC0008 G
BOTH
Units
Program
BOTH
Units
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
Units
Units
Units
Square Feet
ELECTRIC
Units
BOTH
BOTH
BOTH
BOTH
BOTH
Units
Units
BOTH
Units
Unit) - Combo E
RWC0008 E
BOTH
Units
Program
BOTH
Units
Wall Insulation-Combo
RWC0002 G
Basement Wall InsulationCombo RWC0003 E
Basement Wall InsulationCombo RWC0003 G
Crawlspace InsulationCombo RWC0004 E
Crawlspace InsulationCombo RWC0004 G
Rim Joist Insulation Combo RWC0006 E
Rim Joist Insulation Combo RWC0006 G
Program
Program
Program
Program
Program
Program
Program
25
25
25
25
25
20
20
25
25
25
25
25
25
25
25
25
1.42
6.97
44.01
97.34
75.36
-
54.18
-
20.15
-
67.20
-
(1.10)
-
22.83
-
-
-
-
-
-
2.05
-
0.76
-
4.84
-
2.74
-
4.74
-
5.84
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
29,162
41
23
175
600
305
305
2,200
2,200
291
291
149
149
45
45
292
29,162
41
23
105
338
305
305
2,200
2,200
291
291
149
149
45
45
292
193
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Units
Units
Units
HP
Units
Unit) - Electric E
RWE0008
Unit) - Electric E
RWE0009
Roof (attic) Insulation-Gas
RWG0001
Wall Insulation-Gas
RWG0002
Basement Wall InsulationGas RWG0003
Crawlspace Insulation-Gas
RWG0004
Window Replacement -Gas
RWG0005
Rim Joist Insulation - Gas
RWG0006
Door Replacement - Gas
RWG0007
Unit) - Gas G RWG0008
Unit) - Gas G RWG0009
Variable Speed Controller
for Vaccuum Pump E
RAI0001
on Milk Pump with
Existing Milk Pre-Cooler
E RAI0002
Program
Program
Program
Program
Program
Program
Program
Program
Program
Program
GAS
GAS
GAS
GAS
GAS
Units
Units
Square Feet
Units
Square Feet
ELECTRIC
ELECTRIC
GAS
GAS
GAS
Units
Units
GAS
Units
ELECTRIC
ELECTRIC
ELECTRIC
Square Feet
Program
ELECTRIC
Units
Rim Joist Insulation Electric RWE0006
Door Replacement Electric RWE0007
Program
Program
15
15
20
25
20
25
25
25
25
25
25
20
25
20
25
0.00
1,023.59
-
-
-
-
-
-
-
-
-
56.27
21.16
1.44
85.97
-
-
1.90
0.72
0.05
5.11
0.05
2.29
4.37
5.46
4.06
-
-
-
-
1.03
1.03
0.00
0.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
0.00
0.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
0.00
0.00
1.00
1.00
281,373
78
700
4,200
12,809
390
86,097
111
68
571
2,411
400
1,400
2,295
81
281,373
78
700
4,200
12,809
390
86,097
111
68
571
2,411
307
6,156
2,295
81
194
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Watts
Removed
Units
HP
Watts
Removed
New T8 or T5 Fixture
(Includes HID to
Fluorescent conversions)
E RAI0008
8-FT T12HO to 2 4-FT
T8HP E RAI0009
VFD on Ag Pumps (more
than 2,000) - Electric E
RAI0010
Lighting Power Density E
RAI0011
Scroll Compressor for
Dairy Refrigeration E
RAI0012
Lighting Occupancy
Sensors E RAI0016
Ag Gas Implementation
Costs G RAI2000
Daylight Sensor controls similar to CLE0035 E
RAI0015
Units
Watts
Controlled
Square Feet
Units
Units
Dairy Refrigeration Tuneup E RAI0013
Occupancy Sensors and
Controls E RAI0014
Watts
Removed
Watts
Removed
Interior LED - Induction
Lighting E RAI0006
CFL Replacing MH E
RAI0007
Units
Units
VSD on Ag Irrigation
(more than 1,000-hrs yr) Electric E RAI0004
Units
on Milk Pump with New
Milk Pre-Cooler E
RAI0003
GAS
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
1
10
12
10
5
15
12
15
12
12
12
16
15
15
-
1.13
1.24
407.72
0.10
0.20
3.78
1,111.21
125.81
4.27
3.78
4.27
267.16
2.11
-
-
-
-
-
-
-
-
-
-
-
-
-
-
0.00
1.03
1.03
1.03
1.03
1.03
1.03
1.03
1.03
1.03
1.03
1.03
1.03
1.03
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
1
1,600
4,600
2
114,320
10,665
32,713
10
92
26,241
1,100
14,611
50
90,930
1
1,600
4,600
2
114,320
10,665
32,713
10
92
26,241
1,100
14,611
50
90,930
195
0%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
DI - LED Candelabra
Lamp (3-5W) - 24/7
operation - DI RME0151
Units
Units
Units
Units
Aerators- Prescriptive
Electric RME0119
Low-Flow Showerhead Electric - 1.5gpm
RME0121
DI - CFL Candelabra
Lamp (5-13W) - 24/7
operation - DI RME0149
Units
Aerators - Prescriptive
Electric RME0104
Units
Low Flow Showerhead 1.5 gpm Handheld - DI
RME0051
Units
Units
Units
Units
Units
LED/Induction (Night
Only) <175W RME0035
Only) 175-250W
RME0036
Only) 250-400W
RME0038
CFL Speciality - In-Unit DI RME0046
Low Flow Showerhead 1.5 gpm - DI RME0050
Units
Aerators- Electric - DI
RME0019
Units
Common Area - Hardwired
CFL Fixture RME0002
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
3
2
12
12
12
12
12
9
11
11
11
12
12
247.00
298.00
348.00
215.00
45.00
348.00
348.00
43.80
706.00
409.00
268.00
215.00
341.60
-
-
-
-
-
-
-
-
-
-
-
-
-
1.00
1.00
1.00
1.00
1.00
0.97
0.97
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
24
150
12
12
12
20
1,000
5,000
78
123
169
500
10
24
150
12
12
12
20
1,000
5,000
78
123
169
500
10
196
18%
18%
8%
8%
8%
8%
8%
18%
8%
8%
8%
8%
18%
Units
Units
Units
Units
Units
Units
Units
LED Lamp - 80-100W
Replacement - Common
RME0170
Aerators 1.0gpm - Electric
- DI RME0178
DI - LED Candelabra
Lamp (3-5W) - In-Unit DI RME0180
DI - CFL Candelabra
Lamp (5-13W) - In-Unit DI RME0181
LED Exit Signs - DI
RME0184
LED Lamp - 60W
Replacement - In Unit - DI
E RME0194
Exterior HID to LED (Per
Watt Reduced) E
RME0197
kBtu/h
kBtu/h
Linear Feet
Units
Units
Units
LED Lamp - 75W
Replacement - In Unit
RME0169
LED Lamp - Common - DI
E RME0204
Aerators - Gas RMG0004
Pipe Wrap - Gas - DHW In-Unit - DI RMG0007
Boiler Controls RMG0009
Boiler tune-up RMG0011
Units
LED Lamp - 50-80W
Replacement - Common
RME0167
Units
DI - LED Candelabra
Lamp (3-5W) - DI
RME0152
GAS
GAS
GAS
GAS
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
15
5
6
12
15
15
15
15
2
8
12
10
10
10
6
-
-
-
155.00
4.32
40.00
201.00
30.00
23.70
77.00
258.00
50.00
196.00
124.00
0.06
0.11
0.22
0.18
-
-
-
-
-
-
-
-
-
-
-
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
0.00
0.00
0.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
19,565
141,651
8,000
21
300
3,000
60,000
145
386
200
2,905
5
528
299
45
19,565
141,651
8,000
21
300
3,000
60,000
145
386
200
2,905
5
528
299
45
197
8%
8%
18%
18%
8%
8%
8%
18%
18%
8%
8%
18%
18%
18%
18%
Units
Units
Units
Units
RMG0051
Units
Low Flow Showerhead 1.5 gpm RMG0050
Setback thermostat moderate setback -Prescriptive Gas or
Combination RMG0108
Furnace Tune-up 40,000 80,000 BTU - DI
RMG0115
Furnace Tune-up 80,001 120,000 BTU - DI
RMG0116
Units
Square Feet
Units
Units
Units
Units
Linear Feet
Linear Feet
Units
kBtu/h
Setback Thermostat Common Area - Gas
RMG0037
High Efficiency Boiler
90%+ RMG0012
Aerators- Gas RMG0014
Pipe Wrap-Steam Boiler
RMG0015
Pipe Wrap-Hydronic
RMG0016
Furnace Tune-up 40,000 80,000 BTU RMG0020
Furnace Tune-up 80,001 120,000 BTU RMG0021
Energy Star Doors
RMG0030
Airtight Can Light
RMG0034
Energy Star Window
RMG0035
GAS
GAS
GAS
GAS
GAS
GAS
GAS
GAS
GAS
GAS
GAS
GAS
GAS
GAS
GAS
5
5
9
12
12
9
25
15
20
15
15
20
20
12
5
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
4.57
2.98
1.28
1.42
1.42
1.17
0.03
0.66
2.01
49.67
1.70
0.39
1.46
0.88
0.53
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
0.97
0.97
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
175
9,357
423
250
1,500
1
73,175
211
309
36
2,098
6,548
450
1,500
20,279
175
9,357
423
250
1,500
1
73,175
211
309
36
2,098
6,548
450
1,500
20,279
198
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
MBH
Units
Furnace Tune-up
(>120MBH) - Common
RMG0140
Furnace Tune-up (40-80
MBH) - Common
RMG0141
Units
MBH
MBH
Units
Furnace Replacement 95% - In Unit RMG0137
In-Direct Water Heater
(e90% Eff) RMG0145
Infrared Heater RMG0147
Low Flow Showerhead 1.5 gpm - Prescriptive
RMG0149
Units
DI - Furnace Tune-up - 80120 MBH (>2,000 Units)
RMG0133
Units
MBH
Linear Feet
Units
Units
Units
Linear Feet
Units
DI - Furnace Tune-up - 4080 MBH (>2,000 Units)
RMG0132
Pipe Wrap - DHW
(common) RMG0118
Low-Flow Kitchen Aerator
- Gas RMG0119
Low-Flow Bath Aerator Gas RMG0120
Furnace Replacement 92% - In Unit RMG0121
Pipe Wrap - DHW - Gas Common - DI RMG0123
DHW Boiler Tune-up
RMG0131
Furnace Tune-up >
120,000 BTU - DI
RMG0117
GAS
GAS
GAS
GAS
GAS
GAS
GAS
GAS
GAS
GAS
GAS
GAS
GAS
GAS
GAS
12
15
15
5
5
15
5
5
5
6
15
12
12
6
5
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
1.42
0.52
0.24
3.67
0.06
13.44
4.82
2.31
0.06
0.24
10.16
0.18
0.88
0.17
8.57
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
0.97
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
287
250
16,033
119
2
286
1
268
100,000
217,003
49
517
383
496
5
287
250
16,033
119
2
286
1
268
80,000
217,003
49
517
383
496
5
199
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Units
Units
Aerators - Gas REG0005
Low Flow Showerheads
(1.5 gpm) + Shower Start Gas REG0007
THINK! ENERGY ®
THINK! ENERGY ®
Units
Aerators (1.5 GPM) - Gas
REG0006
Units
Units
Units
Square Feet
Units
Square Feet
THINK! ENERGY ®
THINK! ENERGY ®
THINK! ENERGY ®
THINK! ENERGY ®
New Construction Electric
Savings RNE0001
ASHP or GSHP w AC Custom E RNE0013
New Construction Gas
Savings RNG0001
LED Night Light REE0005
LED Replacing A-line
60W E REE0006
Low Flow Showerheads Gas REG0003
Homes
Gas Furnace or Boiler no
AC - Custom E RNC0002
G
Homes
Homes
Homes
Units
Gas Furnace or Boiler no
AC - Custom E RNC0002
E
New Construction Combo
Electric Savings RNC0001
New Construction Combo
Gas Savings RNC0001
Aerators 1.0gpm - Gas - DI
RMG0154
GAS
GAS
GAS
GAS
ELECTRIC
ELECTRIC
GAS
ELECTRIC
ELECTRIC
GAS
ELECTRIC
BOTH
BOTH
GAS
10
12
10
12
15
12
25
20
25
20
20
25
25
12
-
-
-
-
40.00
22.00
-
4,674.50
551.33
-
284.00
-
340.37
-
1.43
1.22
0.18
1.46
-
-
27.91
-
-
18.60
-
36.18
-
0.31
0.51
0.39
0.44
0.51
1.00
0.93
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
0.51
0.39
0.44
0.51
0.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1,000
25,950
24,950
24,950
48,400
23,700
189
4
66
1
1
253
253
250
1,000
25,460
24,950
25,460
48,400
24,067
189
4
66
1
1
253
253
250
200
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Refrigerated Cycling Digital Scroll
CAE0011
Refrigerated Cycling Variable Speed
CAE0012
Compressed Air
Engineered Nozzle
(1,000 hours)
CAE0014
Correct Sizing
Compressed Air
System CAE0010
Zero Loss Condensate
Drain CAE0005
Compressed Air
Energy Audit
CAE0007
Air Compressor
Outdoor Air Intake
CAE0008
Compressed Air
Pressure Flow
Controller CAE0009
Units
SCFM
SCFM
HP
HP
HP
HP
Units
SCFM
HP
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
HP
SCFM
Energy
Unit
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Added Compressed
Air Storage Tanks
CAE0003
Low-Pressure Drop
Air Filter CAE0004
Refrigerated Cycling
Thermal Mass Air
Dryer CAE0002
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Measure
VSD Air Compressor
CAE0001
Program Name
Comprehensive
Business Solutions
15
15
15
15
10
15
1
5
5
25
10
15
Life
Measure
kWh
3,671.50
17.04
16.16
806.62
73.94
109.80
624.00
2,418.00
64.70
422.76
5.24
-
-
-
-
-
-
-
-
-
-
-
-
Mcf
Energy Savings
1,390.00
Business Programs
1.00
1.00
1.03
1.00
1.03
1.03
1.03
1.03
1.03
1.03
1.03
1.03
Electric
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
Gas
Installation
Rate
5
5
5
5
5
5
16,485
55
5
7,000
4,946
4,946
2016
6
6
6
6
6
6
16,815
56
6
7,000
5,044
5,044
2017
Units Installed
201
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Free
Ridership
%
Custom Gas Program
CBG0001
EMS - Combination
Customers CEB0001
E
EMS - Combination
Customers CEB0001
G
Comprehensive
Business Solutions
EMS (Gas Heating)Gas Customers
CEG0001
Interior
LED/Induction
Lighting CFE0001
Probe Start to Pulse
Start Lighting
CFE0002
CFL Replacing MH
CFE0003
Exterior
LED/Induction
Lighting Retrofit
CFE0008
Infrared Heaters Combination
Customers CHC0010
E
kBtu/h
Watts
Removed
Watts
Removed
Watts
Removed
Watts
Removed
Square
Feet
Square
Feet
Square
Feet
Square
Feet
Units
Units
Square
Feet
Square
Feet
HP
BOTH
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
GAS
ELECTRIC
BOTH
BOTH
GAS
ELECTRIC
BOTH
BOTH
GAS
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
EMS (Electric
Cooling)- Electric
Customers CEE0001
Custom Electric
Program CBE0001
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Window Reduction
CBC0001 G
Air Compressor Waste
Heat Recovery
CAG0006
Window Reduction
CBC0001 E
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
15
8
12
5
16
15
15
15
15
13.21465
11.036552
30
30
15
26.79
3.83
3.68
3.68
4.16
-
0.75
-
1.10
-
200,000.00
-
3.23
-
-
-
-
-
-
0.02
-
0.03
-
1,500.00
-
0.01
-
3.21
1.03
1.00
1.03
0.96
1.03
1.00
1.03
1.03
1.03
1.00
1.09
1.03
1.03
1.00
0.92
1.00
1.00
1.00
1.00
0.80
0.80
0.80
0.92
1.19
1.00
0.80
0.92
0.80
10,645
3,500,000
164,852
23,079
1,500,000
10,000,000
1,649
1,236
1,236
234
139
25
25
2,400
9,687
3,570,000
168,149
23,541
1,530,000
10,000,000
1,681
1,125
1,125
157
139
22
22
2,184
202
8%
8%
8%
8%
8%
8%
8%
8%
8%
0%
0%
8%
8%
8%
Infrared Heaters Combination
Customers CHC0010
G
Demand Control
Ventilation Combination
Customers CHC0027
E
Demand Control
Ventilation Combination
Customers CHC0027
G
Occ Sensor For Toilet
Rm Exhaust CHC0070
E
Occ Sensor For Toilet
Rm Exhaust CHC0070
G
AC < 65,000 Btuh (5.4
tons) CHE0001
AC > 240,000 Btuh
(20 tons) & <=
760,000 Btuh (63.3
tons) CHE0003
AC > 760,000 Btuh
(63.3 tons) CHE0004
Room Air Conditioner
- ENERGY-STAR
CHE0007
Package Terminal AC
- AC >=10% EER
higher than IECC
2006 standard
CHE0008
Package Terminal ACHeat Pump >=10%
EER higher than IECC
2006 standard
CHE0009
Tons
Tons
Tons
Tons
Tons
Tons
Units
Units
Square
Feet
Square
Feet
kBtu/h
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
BOTH
BOTH
BOTH
BOTH
BOTH
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
15
15
12
15
15
15
15
15
15
15
15
221.29
31.13
45.21
48.05
53.03
55.68
-
94.00
-
(0.07)
-
-
-
-
-
-
-
9.30
-
0.01
-
0.40
1.03
1.03
0.96
1.03
1.03
1.03
0.96
0.96
1.03
1.03
1.03
1.00
1.00
1.00
1.00
1.00
1.00
0.92
0.92
0.80
0.92
0.80
2
33
5
71
451
220
4
4
7,777,038
7,777,038
10,645
2
34
6
73
460
224
4
4
7,077,105
7,077,105
9,687
203
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Water Cooled
Chillers- Centrifugal
<300 tons, IPLV =
0.54 CHE0037
Water Cooled
Chillers- Centrifugal
>300 tons and <= 600
tons, IPLV = 0.49
CHE0038
Heat Pumps > 120,000
Btuh (10 tons) and <=
240,000 Btuh (20
tons) CHE0032
Tons
Tons
Tons
Tons
Tons
Tons
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Tons
Square
Feet
Demand Control
Ventilation - Electric
Customers CHE0027
Comprehensive
Business Solutions
AC Units > 65,000
Btuh (5.4 tons) and <
=120,000 Btuh (10
tons) CHE0028
AC Units > 120,000
Btuh (10 tons) and <=
240,000 Btuh (20
tons) CHE0029
Heat Pumps <= 65,000
Btuh (5.4 tons)
CHE0030
Heat Pumps > 65,000
Btuh (5.4 tons) and <=
120,000 Btuh (10
tons) CHE0031
Tons
Water Cooled Chiller Screw, Scroll, or
Helical-Rotary - > 300
Tons CHE0022
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Tons
Air-cooled Chiller 1.04 kW/ton IPLV
CHE0012
Comprehensive
Business Solutions
20
20
15
15
15
15
15
15
20
20
240.00
256.00
56.99
60.03
141.15
65.73
52.16
0.07
127.39
436.15
-
-
-
-
-
-
-
-
-
-
1.03
1.03
1.03
0.96
0.96
1.03
1.03
1.03
0.96
1.03
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
2,748
1,649
55
11
11
879
385
1,648,515
440
2,748
2,802
1,681
56
11
11
897
392
1,681,485
448
2,802
204
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
kBtu/h
with AFUE >= 90%
CHG0016
Boiler Oxygen Trim
Control CHG0017
Comprehensive
Business Solutions
Comprehensive
Business Solutions
GAS
GAS
GAS
GAS
GAS
GAS
GAS
GAS
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
kBtu/h
kBtu/h
with AFUE >= 86%
and < 90% CHG0014
Square
Feet
Comprehensive
Business Solutions
Comprehensive
Business Solutions
kBtu/h
kBtu/h
High Efficiency
Furnace/Rooftop, >
200 kBtuh CHG0009
Comprehensive
Business Solutions
Infrared Heaters - Gas
Customer Only
CHG0010
Demand Control
Ventilation CHG0013
Units
High Efficiency
Furnace/Rooftop, <=
200 kBtuh CHG0008
Comprehensive
Business Solutions
Comprehensive
Business Solutions
kBtu/h
Boiler Reset Control
CHG0006
Comprehensive
Business Solutions
Square
Feet
Tons
Tons
Tons
Tons
Hydronic HVAC
Pump CHE0062
Water-Cooled
Chillers- Centrifrugal
>600 tons, IPLV =0.49
CHE0039
Water-Cooled
ChillersReciprocating >75
tons and <=150 tons
IPLV = 0.55
CHE0040
Critical Zone Supply
Air Reset Control
CHE0060
Air Side Economizer
CHE0061
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
15
20
20
15
15
15
15
15
15
15
15
20
20
-
-
-
-
-
-
-
-
0.52
298.01
242.77
127.39
188.00
0.02
0.15
0.13
0.02
0.40
0.28
19.97
0.04
-
-
-
-
-
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
0.96
1.03
0.96
0.96
1.03
0.80
0.80
0.80
0.80
0.80
0.92
0.92
0.92
1.00
1.00
1.00
1.00
1.00
28,386
350,000
14,193
248,379
60,000
2,839
177
7,097
274,753
110
110
1,099
8,243
25,831
350,000
12,916
226,025
60,000
2,583
161
6,458
280,248
112
112
1,121
8,407
205
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Units
MBH
Square
Feet
kBTUh
kBTUh
kBTUh
kBtu/h
kBtu/h
GAS
GAS
GAS
GAS
GAS
GAS
GAS
GAS
GAS
GAS
GAS
GAS
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Boiler Tune-up Level
3 (>=1200 kbtu/h)
CHG0025
High Efficiency
Process Boiler
Replacement (Water)
CHG0026
Process Boiler Tuneup >= 1200 kbtu/h
CHG0028
Process Boiler Tuneup Level 5 (>=500 and
<1200 kbtu/h)
CHG0029
Process Boiler Tuneup Level 4 (>=300 and
<500 MBH)
CHG0030
Destratification Fans
CHG0050
Water Reset Control
Retrofit (GO)
CHG0067
Leaking Steam Trap
Repair or Replacement
-- Special Incentive
CHG0102
kBtu/h
2 (>=500 and <1200
kbtu/h) CHG0024
Comprehensive
Business Solutions
Comprehensive
Business Solutions
kBtu/h
kBtu/h
kBtu/h
1 (>=110 and 500
kbtu/h) CHG0023
Gas Furnace or RTU
Tune-up (>=40 and
<300 MBH)
CHG0019
Gas Furnace or RTU
Tune-up (>=300
MBH) CHG0021
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
5
15
15
2
2
2
20
5
5
5
5
5
-
-
-
-
-
-
-
-
-
-
-
-
23.20
0.05
0.01
30.89
48.61
502.18
0.15
86.67
20.98
7.54
11.82
3.41
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
0.80
1.00
0.92
0.92
0.80
0.80
0.80
0.80
0.80
0.80
0.80
0.80
950
400,000
71
2
16
9
14,193
1,000
142
192
57
454
875
350,000
65
2
14
8
12,916
1,000
129
174
52
413
206
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Units
ELECTRIC
ELECTRIC
Compact Fluorescents:
Screw-in, 31-115 W
CLE0020
Comprehensive
Business Solutions
Comprehensive
Business Solutions
LED Traffic Signal
CLE0015
Comprehensive
Business Solutions
ELECTRIC
Watts
Removed
Units
LED, T-1, or
Electroluminescent
Exit Signs CLE0014
Comprehensive
Business Solutions
ELECTRIC
New T8/T5 Fixture
(Includes HID to
Fluorescent
conversions) CLE0018
Units
4-foot Standard T8 to
Reduced Wattage T8
(lamp only) CLE0009
Comprehensive
Business Solutions
ELECTRIC
Comprehensive
Business Solutions
Units
CFL Speciality (downlight, 3-way,
dimmable) CLE0002
Comprehensive
Business Solutions
ELECTRIC
ELECTRIC
Units
CFL Screw in (30
watts or less)
CLE0001
Comprehensive
Business Solutions
ELECTRIC
Watts
Controlle
d
kWh
Energy Conservation
Improvement per Year
CJE0002
Comprehensive
Business Solutions
ELECTRIC
Lighting Occupancy
Sensors CLE0017
kWh
Lumens per Watt
Improvement per Year
CJE0001
Comprehensive
Business Solutions
GAS
ELECTRIC
MBH
Modulating Burner
Control (Process)
CHG0208
Comprehensive
Business Solutions
GAS
Units
kBtu/h
Boiler Reset Control
CHG0116
Comprehensive
Business Solutions
9
12
10
6
15
5
9
9
12
12
5
15
370.60
4.27
1.10
275.00
201.00
15.41
89.50
87.10
1.00
1.00
-
-
-
-
-
-
-
-
-
-
-
-
0.10
0.04
1.03
1.03
1.03
0.96
1.03
1.03
1.03
1.03
1.03
1.03
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
0.80
2,748
15,386
7,337,324
2
2,198
42,861
550
10,990
2,240,700
10,990,100
450,000
24,838
2,802
15,694
7,484,071
2
2,242
43,719
560
11,210
2,285,514
11,209,902
400,000
22,603
207
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Units
Units
T12 to Standard T8: 4foot lamp and ballast
upgrade CLE0025
upgrade CLE0026
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Lamps
Removed
Lamps
Removed
Lamps
Removed
Lamps
Removed
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Units
Units
upgrade CLE0024
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Units
upgrade CLE0023
Comprehensive
Business Solutions
High Performance or
Reduced Wattage T8:
HP 4-foot lamp and
ballast upgrade
CLE0027
Lamp Removal:
Remove 2-foot T12
fluorescent lamp (with
T8 ballast retrofit)
CLE0028
Lamp Removal:
Remove 3-foot T12
CLE0029
Lamp Removal:
Remove 4-foot T12
CLE0030
Lamp Removal:
Remove 8-foot T12
CLE0031
Units
Compact Fluorescents:
Fixture CLE0021
Comprehensive
Business Solutions
15
15
15
15
12
12
12
12
12
12
112.07
72.78
63.46
68.60
29.78
41.40
34.00
41.08
28.76
161.90
-
-
-
-
-
-
-
-
-
-
0.96
1.03
0.96
1.03
1.03
0.96
0.96
1.03
1.03
0.96
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
3,297
48,356
93
934
25,277
13,188
36,634
714
3,297
330
3,363
49,324
95
953
25,783
13,452
37,366
729
3,363
336
208
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Units
Units
Units
Units
Units
Units
Units
Units
Square
Feet
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Daylight Sensor
controls CLE0035
Controls: Exterior
Lighting BiLevel
Control w Override,
150 to 1000 HID
CLE0036
LED or Induction
fixture replacing
≤175W HID
(Exterior) CLE0037
LED or Induction
fixture replacing
176W to 250W HID
(Exterior) CLE0038
LED or Induction
fixture replacing
251W to 400W HID
(Exterior) CLE0039
LED or Induction
fixture replacing
≤175W HID
(Garage) CLE0040
LED or Induction
fixture replacing
176W to 250W HID
(Garage) CLE0041
LED or Induction
fixture replacing
251W to 400W HID
(Garage) CLE0042
LED Downlight
Fixture Replacing
Incandescent Lights
CLE0043
Square
Feet
Switching Controls for
Multilevel Lighting
CLE0034
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Square
Feet
Central Lighting
Control CLE0033
Comprehensive
Business Solutions
15
8
8
8
8
8
8
12
12
12
12
145.40
1,614.00
936.00
611.00
706.00
409.00
268.00
315.00
1.07
0.60
0.86
-
-
-
-
-
-
-
-
-
-
-
0.96
0.96
0.96
0.96
0.96
0.96
0.96
0.96
1.03
0.96
1.03
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1,649
259
2,154
1,559
4,926
1,794
3,713
134
831,028
1,527,066
4,890,907
1,681
264
2,198
1,590
5,025
1,830
3,787
136
847,649
1,557,607
4,988,725
209
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Square
Feet
Constant Volume
AHU to VAV AHU
(Combo) CMC0010 G
Comprehensive
Business Solutions
HP
VFD/HVAC Fans and
Pumps >= 100HP Electric Customers
CME0012
Comprehensive
Business Solutions
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
BOTH
BOTH
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
Square
Feet
Constant Volume
AHU to VAV AHU
(Electric) CME0010
HP
HP
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
HP
Square
Feet
Constant Volume
AHU to VAV AHU
(Combo) CMC0010 E
Comprehensive
Business Solutions
VFD for Process
Pumping, <= 50 HP
CME0006
VFD/HVAC Fans and
Pumps < 100HP Electric Customers
CME0007
VFD/HVAC Fans and
Pumps >= 100HP Electric Customers
CME0008
Watts
Removed
Probe Start to Pulse
Start Lighting(Lamp
and Ballast Retrofit)
CLE0052
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Watts
Controlle
d
Units
Units
Units
Parking Garage MultiStep Dimming Occ
Sensor CLE0051
8-FT T12 to 2 4-FT T8
(with ballast)
CLE0045
8-FT T12HO to 2 4FT T8HP CLE0046
LED Lamps replacing
incandescent lights
CLE0044
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
15
20
10
10
15
20
20
13
8
15
15
8
1,195.00
8.72
1,240.02
813.60
1,082.17
-
3.56
3.66
1.31
91.30
41.50
100.25
-
-
-
-
-
0.01
-
-
-
-
-
-
0.96
0.96
0.96
0.96
1.03
0.96
0.96
1.03
0.96
1.03
0.96
0.96
1.00
1.00
1.00
1.00
1.00
0.92
0.92
1.00
1.00
1.00
1.00
1.00
550
192,327
3,569
13,369
1,619
70,091
70,091
109,901
52,752
10,990
15,386
32,970
560
196,173
3,640
13,636
1,651
63,782
63,782
112,099
53,808
11,210
15,694
33,630
210
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Mcf
Design Incentive Building Owner
CNE0001B G
Enthalpy Wheels
ERUs CRC0001 E
Enthalpy Wheels
ERUs CRC0001 G
Fixed-Plate Air to Air
ERUs CRC0002 E
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
BOTH
BOTH
BOTH
BOTH
BOTH
GAS
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
CFM
CFM
CFM
kWh
Square
Feet
HP
HP
HP
HP
HP
HP
HP
Design Incentive Building Owner
CNE0001A E
VFD on Process
Pumps (50-250 HP)
CME0013
VFD on Process Fans
(< 50 HP) CME0015
VFDs for Process
Fixed Speed Control
(Bypass; 54-51 hz)
CME0016
VFDs for Process
Fixed Speed Control
(Bypass; <= 50 hz)
CME0017
VFDs for Process
Fixed Speed Control
(Throttled; 54-51 hz)
CME0018
VFDs for Process
Fixed Speed Control
(Throttled; <= 50 hz)
CME0019
VFD on Process Fans
(50-250 HP)
CME0020
Constant Volume
AHU to VAV AHU
(Gas) CMG0010
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
15
15
15
13.21465
11.036552
20
15
15
15
15
15
15
15
(6.63)
-
(8.09)
-
1.00
-
659.69
625.00
471.00
1,042.00
785.00
532.00
1,730.70
-
0.05
-
1.00
-
0.01
-
-
-
-
-
-
-
1.03
1.03
1.03
1.00
1.00
1.00
1.03
1.00
1.00
1.00
1.00
1.03
1.03
0.80
0.80
0.92
0.92
0.92
0.92
1.00
1.00
1.00
1.00
1.00
1.00
1.00
141,715
237,632
237,632
95,926
2,198,020
17,282
275
275
275
275
275
275
550
128,961
216,245
216,245
87,293
2,241,980
15,727
280
280
280
280
280
280
560
211
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Square
Feet
Units
Units
Units
Units
Units
Wall Insulation Combination
Customer CSC0106 G
Beverage Vending
Machine Controller
CSE0001
Guestroom Energy
Management Control
(electric heat)
CSE0002
Energy Efficient Ice
Machines less than
500 lbs CSE0003
Machines 500-1000
lbs CSE0004
Machines 1000-1500
lbs CSE0005
Night Covers
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
BOTH
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
BOTH
BOTH
BOTH
BOTH
GAS
BOTH
Linear
Square
Feet
Wall Insulation Combination
Customer CSC0106 E
Linear
Feet
Linear
Feet
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
CFM
Process Heating
Ventillation Reduction
(GO) CRG0008
Comprehensive
Business Solutions
Reach-In Refrigerated
Case Door; Medium
Temp - Combination
Customers CSC0028
E
Case Door; Medium
Temp - Combination
Customers CSC0028
G
CFM
Fixed-Plate Air to Air
ERUs CRC0002 G
Comprehensive
Business Solutions
5
12
12
12
8
10
30
30
12
12
15
15
17.02
1,286.00
892.00
599.00
1,114.00
800.00
-
0.51
-
574.00
-
-
-
-
-
-
-
-
0.18
-
4.85
-
0.17
0.05
0.96
1.03
1.03
1.03
1.03
1.03
1.03
1.03
1.03
1.03
1.00
1.03
1.00
1.00
1.00
1.00
1.00
1.00
0.80
0.92
0.80
0.92
1.00
0.80
1,483
2
5
2
192
55
27,690
27,690
346
346
200,000
141,715
1,350
2
6
2
196
56
25,198
25,198
315
315
180,000
128,961
212
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Units
Tons
PCs
Controlle
d
Watts
Removed
Units
Units
Intelligent Surge
Protector CSE0012
LED Lighting for
Refrigeration Cases
CSE0013
Barrel Wraps Injection Molding and
Extruders CSE0015
Network Power
Management Software
CSE0016
Lighting Power
Density CSE0017
Walk-in EC Motor
replacing SP Motor
CSE0018
Walk-in EC Motor
replacing PSC Motor
CSE0019
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
A/C Reduction From
Lighting Reduction (20F to 0F) CSE0022
Watts
Removed
Units
Units
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
BOTH
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Case EC Motor
CSE0020
LED Lighting
Occupancy Sensor for
Refridgeration Cases
CSE0021
Units
AntiSweat Heater
Controls CSE0011
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Units
Compressed Air
Engineered Nozzle
CSE0008
Comprehensive
Business Solutions
Units
Feet
Linear
Feet
CSE0007 E
Night Covers
CSE0007 G
Business Solutions
Comprehensive
Business Solutions
12
16
15
15
15
12
4
5
16
5
12
15
5
1.79
195.00
824.00
581.00
1,757.00
2.74
135.00
50.00
460.00
17.43
1,489.00
7,343.00
-
-
-
-
-
-
-
-
-
-
-
-
-
0.16
0.96
0.96
0.96
0.96
0.96
1.03
1.03
0.96
1.03
1.03
1.03
0.96
1.03
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
49,455
824
2,198
165
1,319
549,505
5,495
82,426
3,847
27
3,572
7
1,483
50,445
841
2,242
168
1,345
560,495
5,605
84,074
3,923
28
3,643
7
1,350
213
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Units
Truck Loading Dock
Seals CSG0002
Truck Loading Dock
Leveler Ramp Seals
CSG0003
Greenhouse Heat
Curtains CSG0004
Greenhouse Infrared
Film CSG0005
Wall Insulation - Gas
Customer CSG0006
Roof Insulation - Flat
Roof CSG0007
Roof Insulation - Attic
Roof CSG0012
Agricultural: Ag
Circulation, Exhaust,
or Vent Fans (48" to
71" Fan blade diam)
CSE0106 E
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Units
Units
Square
Feet
Square
Feet
Square
Feet
Square
Feet
Square
Feet
ELECTRIC
ELECTRIC
GAS
GAS
GAS
GAS
GAS
GAS
GAS
GAS
ELECTRIC
ELECTRIC
ELECTRIC
Comprehensive
Business Solutions
Agricultural: Dairy
Refrigeration Tune-up
CSE0092 E
Units
Ozone Generation
System CSG0001
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Linear
Feet
Case Door; Medium
Temp - Electric
Customers CSE0027
Comprehensive
Business Solutions
Pounds
Units
Evaporator Fan
Control (EC motor)
CSE0026
Comprehensive
Business Solutions
Watts
Removed
A/C Reduction From
Lighting Reduction
(20F to 40F) CSE0024
Comprehensive
Business Solutions
5
7
30
30
30
5
5
10
10
10
12
5
12
0.10
1,122.36
-
-
-
-
-
-
-
-
574.00
330.00
0.78
-
-
0.01
0.01
0.13
0.03
0.03
20.40
31.30
4.09
-
-
-
1.03
1.03
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
0.96
1.03
0.96
1.00
1.00
0.80
0.92
0.80
0.80
0.80
0.80
0.80
0.80
1.00
1.00
1.00
106,679
68
17,498
763,000
56,870
2,000,000
131,238
4
26
9,000
330
16
5,770
106,679
68
15,923
617,000
51,751
1,800,000
119,426
4
24
8,500
336
17
5,885
214
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Agricultural: Milk
Pre-Cooler (Heat
Exchanger, Chiller
Savings) CSE0121 E
Agricultural: Scroll
Compressor for Dairy
Refrigeration
CSE0091 E
Agricultural: Sprinkler
to Drip Irrigation
CSE0102 E
Agricultural: Low
Pressure Sprinkley
Nozzle CSE0103 E
Agricultural: Grain
Dryers CSG0047 G
Agricultural:
Greenhouse
Environmental
Controls CSG0052 E
Agricultural:
Greenhouse
Environmental
Controls CSG0052 G
Agricultural:
Greenhouse In-Floor
Heating System (With
Heat Curtains)
CSG0059 G
Agricultural:
Greenhouse Infrared
Film replacing double
layer with double layer
CSG0051 G
Agricultural:
Greenhouse Infrared
Film replacing single
layer with double layer
CSG0050 G
Units
Units
Units
Units
Square
Feet
Square
Feet
Square
Feet
Square
Feet
Square
Feet
Units
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
GAS
GAS
GAS
BOTH
BOTH
GAS
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
15
15
20
15
5
5
20
15
15
25
185.00
0.19
1.17
4.99
-
-
-
-
0.11
-
-
-
-
-
0.04
0.02
0.02
0.02
-
0.00
1.03
1.03
1.00
1.03
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
0.80
15
84,001
163,857
214
154,843
287,439
37,436
300,506
300,506
51,366
15
84,001
163,857
214
154,843
287,439
37,436
300,506
300,506
51,366
215
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
MBH
MBH
Square
Feet
Units
Computer Room Air
Conditioning Systems:
Computer Room Air
Conditioning (>240
MBH) CHE0114 E
Heating: Direct Fired
Makeup CHG0211 G
Industrial Fans:
Destratification Fans
CHG0216 G
Industrial Fans: High
Volume, Low Speed
Fans CSE0098 E
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
ELECTRIC
GAS
GAS
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
MBH
HP
Units
HP
HP
Comprehensive
Business Solutions
Agricultural: VSD on
Ag Irrigation
CAE0034 E
Agriculture: Farm
Energy Audit as
Defined By USDA
(Tier 2) (EG)
CBE0404 E
Centralized Energy
Management System:
EMS for
Manufacturing HVAC
Fans CEE0003 E
Agricultural: Variable
Speed Controller for
Vaccuum Pump
CAE0021 E
Computer Room Air
Conditioning Systems:
Computer Room Air
Conditioning - Glycol
Economizer (>240
MBH) CHE0117 E
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
10
15
15
15
15
15
1
15
15
6,576.85
-
-
176.00
393.00
1,197.00
-
210.13
922.68
-
0.01
0.12
-
-
-
-
-
-
1.03
1.00
1.00
1.03
1.03
1.03
1.00
1.00
1.03
1.00
0.80
0.80
1.00
1.00
1.00
1.00
1.00
1.00
21
200,128
120,000
10
10
692
1
1,336
39
21
200,128
120,000
10
10
692
1
1,336
39
216
8%
8%
8%
8%
8%
8%
8%
8%
8%
Units
Units
Linear LED Tube
Lights: 8-Foot T12 to
Two 4-Foot LED Tube
Lights CLE0060 E
Linear LED Tube
One 8-Foot LED Tube
Light CLE0063 E
Comprehensive
Business Solutions
Comprehensive
Business Solutions
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
BOTH
BOTH
Units
Linear LED Tube
One 8-Foot LED Tube
Light CLE0061 E
Units
Units
Units
Units
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Linear LED Tube
2-Foot LED Tube
Light CLE0056 E
Linear LED Tube
Lights: 2-Foot T8 to 2Foot LED Tube Light
CLE0057 E
Linear LED Tube
4-Foot LED Tube
Lights CLE0058 E
Linear LED Tube
Lights: 4-Foot T8 to 4Foot LED Tube Lights
CLE0059 E
CFM
Laboratory:
Reduced/Optimized
Air Change per hour
(EG) CRE0006 G
Comprehensive
Business Solutions
Comprehensive
Business Solutions
CFM
Laboratory:
Reduced/Optimized
Air Change per hour
(EG) CRE0006 E
Comprehensive
Business Solutions
20
20
20
20
20
20
20
15
15
58.00
96.00
96.00
24.00
40.00
24.00
43.00
-
17.56
-
-
-
-
-
-
-
0.27
-
1.03
1.03
1.03
1.03
1.03
1.03
1.03
1.03
1.03
1.00
1.00
1.00
1.00
1.00
1.00
1.00
0.80
0.80
1,338
2,028
456
50,919
32,506
86
1,556
25,549
25,549
1,338
2,028
456
50,919
32,506
86
1,556
25,549
25,549
217
8%
8%
8%
8%
8%
8%
8%
8%
8%
Gas tankless water
heater CWG0004
High Efficiency
Clothes Washer (Gas
Water Heat, Gas
Dryer) CWG0006 E
High Efficiency
Clothes Washer (Gas
Water Heat, Gas
Dryer) CWG0006 G
High Efficiency Pool
Heater .84+ EF
CWG0007
Low Flow Shower
Heads <1.5 gpm
CWG0010
Pipe Wrap - Domestic
Hot Water unconditioned space
(140F) CWG0011
Hot Water conditioned space
(140F) CWG0012 E
Hot Water conditioned space
(140F) CWG0012 G
Comprehensive
Business Solutions
Linear
Feet
Linear
Feet
Linear
Feet
Units
mBtu
Units
Units
Units
Units
Units
Linear
Feet
Units
BOTH
BOTH
GAS
GAS
GAS
BOTH
BOTH
GAS
GAS
GAS
GAS
ELECTRIC
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Gas Water Heater <=
80 gal CWG0003
Pipe Wrap - Hydronic
Space Heating
CWG0001
Gas Water Heater > 80
gal CWG0002
Linear LED Tube
Two 4-Foot LED Tube
Lights CLE0062 E
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
Comprehensive
Business Solutions
20
20
20
12
15
10
10
15
15
15
20
20
-
4.21
-
-
-
-
126.00
-
-
-
-
58.00
0.15
-
0.35
2.94
0.24
4.43
-
16.66
13.78
18.27
0.40
-
0.96
0.96
1.00
1.00
1.00
0.96
0.96
1.00
1.00
1.00
1.00
1.03
0.92
0.92
0.92
0.80
0.80
0.92
0.92
0.80
0.80
0.92
0.80
1.00
692
692
583
10
3,600
40
40
146
10
10
1,774
1,031
630
630
531
9
3,276
36
36
133
9
9
1,614
1,031
218
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Domestic Water
Heater Tune-Up (199 499 MBH) CWG0016
Comprehensive
Business Solutions
Units
CFL Bulb - Screw-in
in-room CDE0048
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
GAS
GAS
GAS
GAS
GAS
GAS
Units
CFL - Special Box of
8 CFLs CDE0047
Units
LED Lighting - 8 W
LED Lamps replacing
incandescent lights
CDE0046
Small Business
Solutions - Direct
Install
Small Business
Solutions - Direct
Install
Small Business
Solutions - Direct
Units
LED Lighting - 11 W
LED Flood Lamp
CDE0045
Small Business
Solutions - Direct
Install
Units
LED Lighting - 12 W
LED Lamps replacing
incandescent lights
CDE0044
Units
Per Tune
Up
Per Tune
Up
Small Business
Solutions - Direct
Install
Small Business
Solutions - Direct
Install
Comprehensive
Business Solutions
Domestic Water
Heater Tune-Up (500 1,199 MBH)
CWG0017
Domestic Water
Heater Tune-Up (>=
1200 MBH)
CWG0019
Low-flow Faucet
Aerator <1.5 gpm
CDE0008
MBH
High Eff Domestic
Water Heater (90%)
CWG0015
Comprehensive
Business Solutions
Comprehensive
Business Solutions
MBH
High Eff Domestic
Water Heater (84% to
89%) CWG0014
Comprehensive
Business Solutions
Per Tune
Up
Linear
Feet
Pipe Wrap - Steam
Space Heating
CWG0013
Comprehensive
Business Solutions
9
9
9
9
9
12
2
2
2
15
15
20
87.10
696.80
92.60
149.90
153.60
176.00
-
-
-
-
-
-
-
-
-
-
-
-
107.27
39.97
13.39
0.19
0.10
1.50
0.98
1.00
0.98
0.92
0.98
0.99
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
0.80
0.80
0.80
0.80
0.92
0.92
769
1,099
4,396
17,584
26,376
11
12
35
42
14,582
6,319
2,430
785
1,121
4,484
17,936
26,904
11
11
32
38
13,270
5,750
2,212
219
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
ELECTRIC
ELECTRIC
Units
Units
Units
Units
Units
Units
Units
Units
Units
Watts
Controlle
d
Specialty CFL
CDE0053
T8s and U-Tube T8
Lamps CDE0054
T5 Lamps CDE0055
LEDs, LED Exit
Signs, Induction
CDE0057
Anti-sweat Heater
Control CDE0059
Small Business
Custom Electric
CDE0064
Project Completion
Bonus CDE0070
GREM: 1170
CDE0071
ECM Walk-in Cooler
and Freezer Motor
CDE0081
Custom Occupancy
Sensor CDE0082
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
Units
Hardwired CFL
CDE0052
ELECTRIC
ELECTRIC
Units
Watts
Controlle
d
CFL Bulb - Screw-in
CDE0051 A
Lighting Controls
CDE0050
Small Business
Solutions - Direct
Install
Small Business
Solutions - Direct
Install
Small Business
Solutions - Direct
Install
Small Business
Solutions - Direct
Install
Small Business
Solutions - Direct
Install
Small Business
Solutions - Direct
Install
Small Business
Solutions - Direct
Install
Small Business
Solutions - Direct
Install
Small Business
Solutions - Direct
Install
Small Business
Solutions - Direct
Install
Small Business
Solutions - Direct
Install
Small Business
Solutions - Direct
Install
Small Business
Solutions - Direct
Install
Install
10
15
8
11
10
12
15
12
12
2
12
9
12
1,159.52
1,365.00
1,026.00
-
91.28
1,489.00
272.43
943.41
327.94
89.50
161.90
87.10
1.01
-
-
-
-
-
-
-
-
-
-
-
-
-
1.00
1.00
0.98
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
2
550
110
550
275
4,946
2,748
275
21,705
440
71
3,297
2,198,020
2
560
897
560
280
5,044
2,802
280
22,140
448
73
3,363
2,241,980
220
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
GAS
kBtu/h
GAS
Small Business
Solutions - Direct
Install
Units
Pre Rinse Sprayers - <
1.6 gpm CDG0006
ELECTRIC
GAS
Units
Fixture Removal
CDE0201
ELECTRIC
Units
Units
Miscellaneous
Lighting CDE0200
ELECTRIC
GAS
Units
CFL bulbs specialty
(buydown) CDE0199
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
Units
Units
CFL bulbs regular
(buydown) CDE0198
Low-flow Shower
Head < 1.75 gpm
CDG0007
Low-flow Faucet
Aerator <1.5 gpm
CDG0008
DI - Gas Furnace or
RTU Tune-up (>=40
and <300 MBH)
CDG0011
Units
13W BR30 LED
Downlight CDE0100
Units
Units
Evaporator Fan Motor
Controls on ECM
motors CDE0085
Small Business
Solutions - Direct
Install
Units
Units
Vending Equipment
Controller CDE0086
Controls on PSC
motors CDE0084
Small Business
Solutions - Direct
Install
Small Business
Solutions - Direct
Install
Small Business
Solutions - Direct
Install
Small Business
Solutions - Direct
Install
Small Business
Solutions - Direct
Install
Small Business
Solutions - Direct
Install
Small Business
Solutions - Direct
Install
Small Business
Solutions - Direct
Install
Small Business
Solutions - Direct
Install
Small Business
Solutions - Direct
Install
Controls on S-P
motors CDE0083
Small Business
Solutions - Direct
Install
10
12
12
5
12
9
9
9
15
10
5
5
5
-
-
-
-
859.11
(6.74)
89.50
87.10
145.40
800.00
330.00
796.00
1,155.00
6.00
0.83
2.20
5.83
-
-
-
-
-
-
-
-
-
1.00
1.00
1.00
1.00
1.00
1.00
0.83
0.95
0.92
1.00
1.00
1.00
1.00
1.00
0.98
0.98
0.98
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
264
1,200
480
38
879
18,683
12,089
40,000
5,495
2
2
2
2
240
1,092
437
35
897
19,057
12,331
40,800
5,605
2
2
2
2
221
8%
8%
8%
8%
8%
8%
8%
18%
8%
8%
8%
8%
8%
Pipe Wrap - 140F
DHW (conditioned
space) CDG0025
Pre-rinse Sprayers <
1.6 gpm CDG0026
Low-Flow Faucet
Aerators < 1.5gpm
(Kitchen) CDG0028
Low-flow Faucet
Arerators < 1.5 gpm
CDG0029
Small Business
Solutions - Direct
Install
Small Business
Solutions - Direct
Install
Small Business
Solutions - Direct
Install
Small Business
Solutions - Direct
Install
Units
Low Flow Kitchen
Faucet AeratorsElectric - DI CTE0019
Units
Units
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
GAS
GAS
GAS
GAS
GAS
GAS
GAS
Lamps
Removed
Units
Common Area -- LED
Exit Signs (Retrofit
Only) CTE0003
Units
Low Flow
Showerheads
CDG0107
T12 4-ft Lamp
Removal (combined
with T8/T5 ballast
retrofit) CTE0020
CFL bulbs - 13W
CTE0023
CFL Bulbs Regular
(30W or less in
common area)
CTE0026
Linear
Feet
Units
Units
Units
Linear
Feet
kBtu/h
Fiberglass pipe
insulation CDG0032
Small Business
Solutions - Direct
Install
Small Business
Solutions - Direct
Install
DI - Gas Furnace or
RTU Tune-up (>=300
MBH) CDG0012
Small Business
Solutions - Direct
Install
2
9
15
12
15
12
20
12
12
5
20
10
148.00
23.90
72.80
279.00
201.00
-
-
-
-
-
-
-
-
-
-
-
-
2.20
0.15
0.71
0.71
5.83
0.15
20.00
0.97
0.95
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
0.98
0.98
0.97
0.98
0.97
0.97
1.00
63
312
34
20
218
960
480
4,321
1,680
420
26,644
36
63
312
34
20
222
874
437
3,932
1,529
382
24,246
33
222
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
1L HPT8 replacing
T12 - Common - 24/7
CTE0124
1L RW HPT8
replacing T12 Common - 24/7
CTE0125
Setback thermostat moderate setback -Prescriptive Electric
Customer CTE0108
LED Downlight
Fixture CTE0033
Only) <175W
CTE0035
Only) 175-250W
CTE0036
CFL Speciality - InUnit - DI CTE0046
CFL (greater than
30W) - Common Area
CTE0047
Low Flow
Showerhead - 1.5 gpm
- Electric CTE0050
Low Flow
- Eectric - Handheld
CTE0051
13W CFL - Common
Area - Direct Install
CTE0052
Occupancy Sensors
under 500 W
CTE0031
Occupancy Sensors
over 500 W CTE0032
Units
Units
Units
Units
Units
Units
Units
Units
Units
Units
Units
Units
Units
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
8
8
9
2
12
12
2
9
11
11
15
10
10
126.00
103.00
115.38
148.00
326.00
326.00
591.00
43.80
409.00
302.00
145.40
741.20
296.00
-
-
-
-
-
-
-
-
-
-
-
-
-
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
16
21
50
422
5
14
7
489
20
23
1,256
5
28
16
21
50
422
5
7
7
250
20
23
1,256
5
28
223
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
LED Candelabra
Lamp (3-5W) Common - 24/7
operation CTE0156
LED Fixture - In Unit
CTE0157
HPT8 replacing
T12HO - per lamp Common CTE0154
2L HPT8 replacing
T12 - Common - 24/7
CTE0126
2L RW HPT8
replacing T12 Common - 24/7
CTE0127
4L HPT8 replacing
T12 - Common - 24/7
CTE0130
Air Conditioner <63.3 Tons - 10 SEER
CTE0136
CFL Candelabra Lamp
(5-13W) - Common 24/7 operation
CTE0139
Chiller Tune-up
CTE0142
DI - CFL Candelabra
Lamp (5-13W) - DI
CTE0144
DI - LED Candelabra
Lamp (3-5W) - 24/7
operation - DI
CTE0145
DI - LED Candelabra
Lamp (3-5W) - DI
CTE0146
HPT8 replacing T12 per lamp - Common
CTE0153
Units
Units
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
Lamps
Removed
Lamps
Removed
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
Units
Units
Units
Tons
Units
Tons
Units
Units
Units
10
8
8
8
8
8
2
2
9
15
8
8
8
44.00
247.00
122.50
29.00
124.00
247.00
147.00
131.69
247.00
72.79
359.00
180.00
138.00
-
-
-
-
-
-
-
-
-
-
-
-
-
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
97
75
37
2,730
736
117
460
550
18
97
25
49
20
97
75
37
2,730
700
117
460
550
18
97
25
49
20
224
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Exterior HID to
Induction (Per Watt
Reduced) CTE0192
Watts
Removed
ELECTRIC
ELECTRIC
Watts
Removed
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
Units
Units
DI - CFL Candelabra
Lamp (5-13W) - InUnit - DI CTE0175
LED Exit Signs - DI
CTE0178
Exterior HID to LED
(Per Watt Reduced)
CTE0190
Units
DI - LED Candelabra
Lamp (3-5W) - InUnit - DI CTE0174
Units
Aerators 1.0gpm Electric - DI CTE0172
Units
Units
Units
Units
Units
LED Lamp - 80-100W
Replacement Common CTE0163
LED Lamp Flood/PAR - Common
CTE0164
LED Lamp - PAR - In
Unit CTE0166
PTHP - In Unit
CTE0168
Room Air Conditioner
(CEE Tier 2)
CTE0169
Units
LED Lamp - 60W
Replacement - In Unit
CTE0161
Units
LED Lamp - 50-80W
Replacement Common CTE0160
16
15
15
9
8
12
12
15
10
8
10
10
10
4.32
4.32
201.00
30.00
23.70
70.00
62.00
1,658.90
54.00
116.00
258.00
31.10
155.00
-
-
-
-
-
-
-
-
-
-
-
-
-
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
10,400
202,300
19
810
26
33
3
97
164
145
38
80
1,922
10,400
202,300
19
750
10
33
3
97
164
145
38
50
1,922
225
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Units
Units
4-Foot T8 to 4-Foot
LED Tube Lights
(common) CTE0203
8-Foot T12 to One 8Foot LED Tube Light
(common) CTE0205
Pipe Wrap-Hydronic
CTG0016
Tank Style DHW Unit
- (e88% Eff)
CTG0018
Low Flow Kitchen
Faucet Aerators- Gas DI CTG0014
Pipe Wrap - Gas DHW - Inunit
CTG0007
Boiler Controls
CTG0009 E
Boiler Controls
CTG0009 G
Boiler tune-up
CTG0011
LED BR30 Flood
Common, Switched
CTE0212
Units
Linear
Feet
Units
mBtu
mBtu
mBtu
Linear
Feet
Units
Units
GAS
GAS
GAS
GAS
BOTH
BOTH
GAS
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
ELECTRIC
Units
Units
4-Foot T12 to 4-Foot
LED Tube Lights
(common) CTE0202
LED Flood/PAR (inUnit DI) CTE0209
LED Flood/PAR
(Common - DI)
CTE0210
Units
LED Lamp - Common
- DI CTE0197
Units
LED Lamp - In-Unit DI CTE0196
15
20
12
15
15
15
6
15
15
15
15
15
15
15
15
-
-
-
-
-
(0.43)
-
149.88
141.00
54.00
96.00
34.00
52.00
155.00
40.00
18.78
0.40
1.20
0.11
0.06
-
0.20
-
-
-
-
-
-
-
-
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
3
186
3,000
102,000
18,000
18,000
5,000
452
472
1,518
66
64
492
2,217
3,920
3
186
2,500
102,000
18,000
18,000
3,000
452
472
1,518
66
64
492
2,217
3,920
226
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Furnace Tune-up
40,000 - 80,000 BTU DI CTG0115
Furnace Tune-up
80,001 - 120,000 BTU
- DI CTG0116
DHW Boiler Tune-up
CTG0122
Furnace Tune-up (4080 MBH) - Common
CTG0129
In-Direct Water
Heater (e90% Eff)
CTG0131
Low-Flow
Showerhead - 1.5gpm
- Gas CTG0136
Pool Water Heater
(e84%) CTG0138
Aerators - Prescriptive
Gas CTG0104
Low Flow
- DI CTG0050
Low Flow
Handheld - DI
CTG0051
Pipe Wrap - DHW Common - DI
CTG0052
Replacement > 90%
Eff CTG0046
Furnace Tune-up
40,000 - 80,000 BTU
CTG0020
Energy Star Window
CTG0035 G
MBH
Units
MBH
Units
MBH
Units
Units
GAS
GAS
GAS
GAS
GAS
GAS
GAS
GAS
GAS
Linear
Feet
Units
GAS
GAS
Units
Units
GAS
BOTH
Square
Feet
mBtu
GAS
Units
15
12
15
5
5
5
5
12
6
12
12
15
25
5
-
-
-
-
-
-
-
-
-
-
-
-
-
-
0.24
1.35
0.25
2.40
0.06
4.65
2.95
0.20
0.15
1.48
1.48
0.29
0.03
2.78
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
0.97
1.00
1.00
1.00
650
1,000
1,616
34
11,232
28
1,841
119
18,000
1,700
2,500
6,073
27,954
1,703
650
1,000
1,616
34
11,232
28
1,841
119
15,000
1,200
2,300
6,073
27,954
1,703
227
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
Aerators 1.0gpm - Gas
- DI CTG0141
Units
GAS
12
-
2.21
1.00
1.00
2,200
1,800
228
8%

consumers energy: 2016-2017 energy optimization plan

Transcription

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