contents - ThermoServ

CONTENTS
2
About Us
3
Tableware
4 Ribbon
5 Waves
6 Diamonds
7 Chevron
8 Crackle
9
Drinkware
10 20oz Heavy Sham Tumbler
11 16 & 24oz Double Wall Tumblers
13
Travel & Coffee
14 16oz Double Wall Travel Tumblers
15 Hydration Tumblers
16 Stainless Steel Tumblers
17
Licensed
18 Polka Dots
19 Classic
21 Linen
23 RealTree
25 Tableware - RealTree & Linen
27 Coca-Cola
28 John Deere
29 Military
30
How to Order
31
Designs: Repeat
32
Designs: Linen
33
Designs: Real Tree
2
ABOUT US
At ThermoServ, we pride ourselves on being a leading provider of innovative
drinkware and tableware products that are Made in America and designed to fit
everyone's lifestyle. We are committed to serving as an integrated partner for
businesses in the retail, food service, specialty advertising and healthcare markets,
and we always keep the end customer’s satisfaction a priority.
Through product differentiation, continuous quality improvements and the highest
level of service from our people, you can rest assured that ThermoServ will deliver
the highest quality and relevant product offerings to meet the demanding needs of
the market. Whether it is a family gathering, at work or just for play, we stay focused
on life's necessities.
PRODUCT FEATURES
When you buy a ThermoServ product, it’s what you don’t see that really counts. Our
drinkware and tableware are designed with a variety of premium features that let you
know you’re getting a high quality product with outstanding value. From keeping
drinks cool and hot, to reducing condensation, being dishwasher safe, eco-friendly
and more, we build products that don’t just look great, they perform.
Look for these icons throughout the catalog to discover the features & benefits of ThermoServ products.
100%
100% Melamine
Durable Construction
Keeps Drinks Cold
Keeps Drinks Hot
BPA Free
Made In America
Reduces
Condensation
thermoserv.com
3
Tableware
Introducing the ThermoServ
Mix and Match tableware
and drinkware collections.
Combining bold geometric
and organic patterns, this
season offers a move toward
the cooler and softer side
of the color spectrum that’s
perfect for casual dining.
An eclectic, ethereal mix
of understated brights and
nature-like neutrals take
center stage from daydreams
of simpler times. And since
the collections complement
one another to create a
variety of unique looks, you
can collect them all, mix and
match or just select a single
set to add some pop to your
casual entertainment lineup.
800 . 635 . 5559
4
RIBBON
Clean, vivid and designed to blend with all tastes and styles, the Ribbon
collection is a favorite – from festive occasions to everyday dining. These
100% melamine plates, bowls, trays and platters are dishwasher safe and
perfect for casual entertaining year round.
100%
Choose Your Color
Shown here in Lavender. Also
available in Tangerine, Scuba
Blue and Apple Green color
palettes (shown below from left to right).
Tray
#773
Mix and Match
Mix and match to create your
own look with our Heavy Sham
Tumblers or Double Wall
Tumblers on pages 10-12!
Platter
#771
8" Plate
4 pack
#775
10" Plate
4 pack
#770
20oz Tumbler
#397
Bowl
4 pack
#772
thermoserv.com
Box It Up
Melamine products are sold by
item in 4-packs, with exception
of tray and platter which are
sold as singles. Contact us to
learn more about our gift sets.
5
Waves
Choose Your Color
Shown here in Scuba Blue.
Also available in Tangerine,
Lavender and Apple Green
color palettes (shown below from
left to right).
The Waves collection combines vibrant colors with organic, free form shapes
to create the perfect combination of color and movement. Relax and have
fun with these 100% melamine plates, bowls, trays and platters that are
dishwasher safe and durable enough for day to day use.
100%
Tray
#773
Mix and Match
Mix and match to create your
own look with our Heavy Sham
Tumblers or Double Wall
Tumblers on pages 10-12!
Platter
#771
Box It Up
8" Plate
Melamine products are sold by
item in 4-packs, with exception
of tray and platter which are
sold as singles. Contact us to
learn more about our gift sets.
4 pack
#775
10" Plate
4 pack
#770
20oz Tumbler
#397
Bowl
4 pack
#772
800 . 635 . 5559
6
Diamonds
For a bold pattern that’s sure to turn heads, the Diamond collection delivers.
100% melamine plates, bowls, trays and platters that are dishwasher safe
and great for everyday use.
100%
Choose Your Color
Shown here in Apple Green.
Also available in Tangerine,
Scuba Blue and Lavender color
palettes (shown below from left to right).
Tray
#773
Mix and Match
Mix and match to create your
own look with our Heavy Sham
Tumblers or Double Wall
Tumblers on pages 10-12!
Platter
#771
Box It Up
8" Plate
4 pack
#775
10" Plate
4 pack
#770
20oz Tumbler
#397
Bowl
4 pack
#772
thermoserv.com
Melamine products are sold by
item in 4-packs, with exception
of tray and platter which are
sold as singles. Contact us to
learn more about our gift sets.
7
Chevron
Choose Your Color
Shown here in Tangerine. Also
available in Lavender, Scuba
Blue and Apple Green color
palettes (shown below from left to right).
Fun and trendy, the Chevron collection adds style to any table setting. 100%
melamine plates, bowls, trays and platters are dishwasher safe and great for
everyday use.
100%
Tray
#773
Mix and Match
Mix and match to create your
own look with our Heavy Sham
Tumblers or Double Wall
Tumblers on pages 10-12!
Platter
#771
8" Plate
Box It Up
4 pack
#775
Melamine products are sold by
item in 4-packs, with exception
of tray and platter which are
sold as singles. Contact us to
learn more about our gift sets.
10" Plate
4 pack
#770
20oz Tumbler
#397
Bowl
4 pack
#772
800 . 635 . 5559
8
Crackle
Bright accents add a colorful twist to the antique-looking Crackle collection.
These 100% melamine plates, bowls, trays and platters are the perfect
complement to our jewel tone drinkware.
100%
Choose Your Color
Shown here in multi-color.
Available in Scuba Blue,
Lavender, Tangerine and Green
Apple color palettes.
Tray
#773
Mix and Match
Mix and match to create your
own look with our Heavy Sham
Tumblers or Double Wall
Tumblers on pages 10-12!
Platter
#771
8" Plate
4 pack
#775
10" Plate
4 pack
#770
20oz Tumbler
#200
Bowl
4 pack
#772
thermoserv.com
Box It Up
Melamine products are sold by
item in 4-packs, with exception
of tray and platter which are
sold as singles. Contact us to
learn more about our gift sets.
9
DRINKware
Match décor, match a
theme, match your mood.
Our Mix and Match single
and double wall drinkware
vessels offer endless
opportunities to bring
fun and functionality to
any casual entertainment
setting. Inspired by
bright jewel tones and
designed to complement
our tableware collections,
these durable and
dishwasher safe vessels
offer a sophisticated
alternative to glass without
the breakage. And best of
all, their versatility means
they look great whether on
the table, poolside or at a
backyard barbeque.
800 . 635 . 5559
10
20oz HEAVY SHAM TUMBLER
Our line of quality acrylic, heavy sham tumblers are great for iced beverages
and a perfect way to add color to any tabletop setting. The thick, heavy base
adds stability, while giving a look and feel similar to glass without the breakage!
Choose Your Color
Shown here in Lavender.
Available in additional colors
(left to right): Scuba Blue,
Tangerine, Lavender, Green
Apple and Clear.
Mix and Match
Try pairing with one of our
melamine tableware designs
on pages 4-8 to create your
own look!
Box it Up
Vessels are available for resale
as individual items or as 4-pack
gift sets. Contact us to learn
more about our drinkware
packaging options.
#200
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11
16 & 24oz DOUBLE WALL TUMBLERS
The perfect fit for casual dining, these small and large tumblers are ideal for keeping cold beverages cold,
while reducing condensation with their durable and dishwasher safe double wall construction. Your table
will pop with these bright vessels, especially when used alongside our melamine tableware collections.
Choose from a smooth, ringed or diamond finish, or go with our best-selling travel version (#388) with
cup-holder friendly shape and lid.
#081
#082
#388
(shown in Apple Green)
(shown in Scuba Blue)
800 . 635 . 5559
12
Choose Your Color
All double wall vessels
available in Scuba Blue,
Tangerine, Lavender, Apple
Green and Clear. Item #388
only available with colorcoordinating drink-thru lid.
Mix and Match
Try pairing with one of our
melamine tableware designs
on pages 4-8 to create your
own look!
Box it Up
Vessels are available for resale
as individual items or as 4-pack
gift sets.(except item #388)
Contact us to learn more about
our drinkware packaging options.
#103
#104
(shown in Tangerine)
#166
#167
(shown in Lavender)
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13
TRAVEL & COFFEE
From hot coffee to cold
drinks, people today
need on-the-go vessels
that fit their lifestyle and
their personality. Our
premium travel vessels
offer a variety of high
performance options to
suit every need – from
keeping coffee hot to
staying hydrated. Choose
from our durable double
wall coffee tumblers or
go with a sleek stainless
steel design. Wherever
you’re traveling, you
can’t go wrong taking a
ThermoServ vessel along
for the ride.
800 . 635 . 5559
14
16oz DOUBLE WALL
TRAVEL TUMBLER
For a sophisticated look that also gets
the job done, this travel tumbler has it
all – combining a virtually unbreakable
outer tritan shell with a uniquely
patented design that’s proven to keep hot
beverages hot. With its modern, stylish
silhouette and spill resistant flip-top lid,
choose from our Wave, Diamond, Ribbon
or Chevron designs to find your perfect fit.
Choose your Color
Item #402 shown here in
Lavender and Item #150 in
Apple Green color palettes.
Both items also available in
Tangerine and Scuba Blue
options (shown below).
#402
Choose a Design
Item #402 shown here in
Chevron design and Item
#150 in Ribbon. Both items
also available in Waves and
Diamond designs.
16oz DOUBLE WALL
TRAVEL TUMBLER
This double wall insulated tumbler comes
equipped with a spill resistant flip-top lid
and drink holder-friendly design that makes
it an easy companion for on-the-go coffee
drinkers. Available in our Wave, Diamond,
Ribbon or Chevron designs and our vibrant
color palettes of Lavender, Apple Green,
Scuba Blue or Tangerine.
Box It Up
Vessels are sold as individual
items, or contact us to learn
more about our drinkware
packaging options.
#150
thermoserv.com
15
25oz WATER INFUSER
Choose your Color
Item #828 shown here in
Scuba Blue and Item #117
shown in Lavender. Also
available in Tangerine, Apple
Green (#117 only) and Red
(#828 only).
Hydration never looked so good. Our
new water infuser lets you add flavor
to any beverage while on-the-go
with its unique infusion filter. Now
you can add a burst of fruit flavor as
easily as you can fill up your water
bottle. Available in a variety of vivid
colors, hand wash only.
20oz SIP-N-GO TUMBLER
Box It Up
Vessels are sold as individual
items, or contact us to learn
more about our drinkware
packaging options.
From water to iced coffee or fountain drinks,
this fun and functional dishwasher safe
double wall tumbler keeps cold beverages
cold in style. Equipped with a sleek dome
lid and straw, and available in bright colors,
heads will turn when you’re out and about
with this hydration vessel.
#117
800 . 635 . 5559
16
16oz STAINLESS STEEL TUMBLERS
Choose a Color
The stainless steel travel tumbler is a
longstanding staple for coffee drinkers
everywhere. These modern and sleek
vessels offer a premium look and feel,
are made from durable construction that
holds up over time and available in a
variety of bright inner color options.
Item #826 shown here in
Orange and Item #827 in
Green. Items also available
in Red, Blue, Black and
Yellow (#827 only).
#826
Box It Up
Vessels are sold as individual
items, or contact us to learn
more about our drinkware
packaging options.
#827
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17
LICENSED
Whether planning a
tailgating event, finding
the perfect collectible or
looking for just the right
gift, our licensed products
offer an easy way for fans
of all types to customize
and suit their tastes.
Choose from our vast
selection of collegiate and
corporate brand designs,
and get on board with
unique licensed products
that will fly off the shelf.
800 . 635 . 5559
18
16oz SIP-N-GO TUMBLER
Show off your school spirit with this fun, polka dot patterned
double wall hydration tumbler. It comes with a “twist-tight”
locking lid for spill-resistant travel and is dishwasher safe for easy
cleaning. Great for keeping drinks cold while working out or just
on-the-go.
#116
Choose Your School
We offer designs for
a wide variety of top
universities nationwide.
Each design and vessel
is customized to bring
out the most from
each school’s unique
identity. See a full list of
available schools below.
Alabama
Arizona
Arizona State
Arkansas
Arkansas State
Auburn
Baylor
Boise State
Brigham Young
Central Florida
Central Michigan
Clemson
Colorado
Colorado State
Connecticut
Creighton
East Carolina
Florida
Florida State
Georgia
Georgia Tech
Hawaii
Illinois
Indiana
Iowa
Iowa State
Kansas
Kansas State
Kentucky
Louisiana Lafayette
Louisville
LSU
Marshall
Maryland
Memphis
Miami
Michigan
Michigan State
Middle Tennessee State
Minnesota
Mississippi
Mississippi State
Missouri
Montana
Montana State
Nebraska
Nevada
New Mexico
North Carolina
North Carolina State
North Dakota
North Dakota State
North Texas
Notre Dame
Ohio State
Oklahoma
Oklahoma State
Oregon
Oregon State
Penn State
Pittsburgh
Purdue
SMU
South Carolina
South Dakota State
South Florida
Stanford
Syracuse
TCU
Tennessee
Texas
Texas A&M
Texas Tech
Tulsa
UCLA
UNLV
USC
Utah
Vanderbilt
Virginia
Virginia Tech
Wake Forest
Washington
Washington State
West Virginia
Western Kentucky
Western Michigan
Wichita State
Wisconsin
Wyoming
Xavier
Designs & School Availability Subject
To Change Without Notice.
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19
Repeat
Put your favorite team on any of our double wall drinkware vessels to create a classic and classy
display of school spirit. Whether entertaining at home, at the game, or even on-the-go, you can
show off your allegiance with this vibrant design that really pops. See all available designs on p.31.
#388
#081
#082
16 & 24oz DOUBLE WALL TUMBLERS
These small and large tumblers are ideal for keeping cold beverages cold on game day, while
reducing condensation with their durable and dishwasher safe double wall construction.
Choose from a smooth, ringed or diamond finish, and pick your favorite team to show off
your school spirit in style.
800 . 635 . 5559
20
Choose Your School
We offer designs for
a wide variety of top
universities nationwide.
Each design and vessel
is customized to bring
out the most from
each school’s unique
identity. See a full list of
available schools below.
#103
#104
#166
#167
Alabama
Arizona
Arizona State
Arkansas
Arkansas State
Auburn
Baylor
Boise State
Brigham Young
Central Florida
Central Michigan
Clemson
Colorado
Colorado State
Connecticut
Creighton
East Carolina
Florida
Florida State
Georgia
Georgia Tech
Hawaii
Illinois
Indiana
Iowa
Iowa State
Kansas
Kansas State
Kentucky
Louisiana Lafayette
Louisville
LSU
Marshall
Maryland
Memphis
Miami
Michigan
Michigan State
Middle Tennessee State
Minnesota
Mississippi
Mississippi State
Missouri
Montana
Montana State
Nebraska
Nevada
New Mexico
North Carolina
North Carolina State
North Dakota
North Dakota State
North Texas
Notre Dame
Ohio State
Oklahoma
Oklahoma State
Oregon
Oregon State
Penn State
Pittsburgh
Purdue
SMU
South Carolina
South Dakota State
South Florida
Stanford
Syracuse
TCU
Tennessee
Texas
Texas A&M
Texas Tech
Tulsa
UCLA
UNLV
USC
Utah
Vanderbilt
Virginia
Virginia Tech
Wake Forest
Washington
Washington State
West Virginia
Western Kentucky
Western Michigan
Wichita State
Wisconsin
Wyoming
Xavier
Designs & School Availability Subject
To Change Without Notice.
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21
LINEN
Our Linen design is the perfect way to show your school spirit. Each team logo is displayed
prominently on this two-sided art, and placed against a lightly textured color coordinating
background. Whether you’re looking for a travel coffee piece or something to hold your drink at
a tailgating event, the Linen design will make a statement. See all available designs on page 32.
#307
#398
32oz FLARE TUMBLER with LID
This large, virtually unbreakable
tumbler will travel along with its
grab and go lid. Dishwasher and
microwave safe, you can’t go
wrong with this vessel on game
day or for everyday use.
#314
15oz COLLECTOR MUG and COASTER
Our ceramic mug and coaster are the
perfect collector items for any fan. The
coaster has non-slip grips to ensure it
stays where you want it, and the mug is
the perfect accent for home entertaining
or as a gift for someone special.
800 . 635 . 5559
22
Choose Your School
We offer designs for
a wide variety of top
universities nationwide.
Each design and vessel
is customized to bring
out the most from
each school’s unique
identity. See a full list of
available schools below.
#150
16oz DOUBLE WALL TRAVEL TUMBLER
Take your team spirit along for the ride
in this premium double wall travel
tumbler. Designed to keep drinks hot,
and being dishwasher safe, it’s the
perfect coffee companion, whether at
the game or just around town.
#402
16oz DOUBLE WALL TRAVEL TUMBLER
This sophisticated travel tumbler
is constructed from virtually
unbreakable tritan, so it will hold
up while looking sharp and keeping
your drink hot wherever you take it.
Alabama
Arizona
Arizona State
Arkansas
Arkansas State
Auburn
Baylor
Boise State
Brigham Young
Central Florida
Central Michigan
Clemson
Colorado
Colorado State
Connecticut
Creighton
East Carolina
Florida
Florida State
Georgia
Georgia Tech
Hawaii
Illinois
Indiana
Iowa
Iowa State
Kansas
Kansas State
Kentucky
Louisiana Lafayette
Louisville
LSU
Marshall
Maryland
Memphis
Miami
Michigan
Michigan State
Middle Tennessee State
Minnesota
Mississippi
Mississippi State
Missouri
Montana
Montana State
Nebraska
Nevada
New Mexico
North Carolina
North Carolina State
North Dakota
North Dakota State
North Texas
Notre Dame
Ohio State
Oklahoma
Oklahoma State
Oregon
Oregon State
Penn State
Pittsburgh
Purdue
SMU
South Carolina
South Dakota State
South Florida
Stanford
Syracuse
TCU
Tennessee
Texas
Texas A&M
Texas Tech
Tulsa
UCLA
UNLV
USC
Utah
Vanderbilt
Virginia
Virginia Tech
Wake Forest
Washington
Washington State
West Virginia
Western Kentucky
Western Michigan
Wichita State
Wisconsin
Wyoming
Xavier
Designs & School Availability Subject
To Change Without Notice.
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23
REALTREE
®
Introducing our new collegiate REALTREE® drinkware and tableware designs. With REALTREE®, you
won’t find a more effective, more versatile camo pattern anywhere. And now you can take REALTREE®
with you while also supporting your favorite team. No matter where you’re going, no matter what
you’re doing, these vessels stand out... and blend in! See all available designs on page 33.
#398
#314
32oz Flare Tumbler with Lid
15oz Collector Mug and Coaster
This large, virtually unbreakable
tumbler will travel along with its
grab and go lid. Dishwasher and
microwave safe, you can’t go
wrong with this vessel on game
day or for everyday use.
Our ceramic mug is restaurant quality,
and both dishwasher & microwave safe.
The detailed graphics on this high-fired,
vitreous ceramic mug will not fade,
making a durable & functional collectible
to be enjoyed for many years.
800 . 635 . 5559
24
Choose Your School
We offer RealTree®
designs for a
wide variety of
top universities
nationwide.
See a full list of
available schools
below.
#307
#150
4” Ceramic Coaster
16oz Double Wall Travel Tumbler
The coaster has non-slip grips to
ensure it stays where you want it,
team it up with the mug, and they
become the perfect accent for
home entertaining or as a gift for
someone special.
Take your team spirit along for the ride
in this premium double wall travel
tumbler. Designed to keep drinks hot
and dishwasher safe, it’s the perfect
coffee companion, whether at the
game or just around town.
Alabama
North Dakota
Arizona
North Dakota State
Arizona State
North Texas
Arkansas
Notre Dame
Arkansas State
Oklahoma
Auburn
Oregon
Baylor
Oregon State
Boise State
Pittsburgh
Brigham Young
SMU
Central Florida
South Carolina
Colorado
TCU
Connecticut
Tennessee
Creighton
Texas
East Carolina
Texas A&M
Florida
Tulsa
Florida State
UNLV
Georgia Tech
Utah
Hawaii
Vanderbilt
Illinois
Virginia
Iowa
Washington State
Iowa State
Western Kentucky
Kansas
Western Michigan
Kansas State
Wichita State
Kentucky
Wisconsin
Louisiana Lafayette
Wyoming
LSU
Xavier
Marshall
Maryland
Memphis
Miami
Michigan
Michigan State
Middle Tennesse State
Minnesota
Mississippi
Mississippi State
Montana
Montana State
Nebraska
Nevada
New Mexico
North Carolina
Design & School Availability Subject To
Change Without Notice.
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25
TABLEWARE - REALTREE & LINEN
®
Create the perfect game day table with our collection of durable, 100% melamine tableware. Choose
your favorite team and mix and match from our plates, bowls, tray and platter to fit your needs. You’ll
be the ultimate tailgate party host with these dishwasher safe, fun and functional pieces.
100%
Tray
#773
Platter
#771
20oz Tumbler
#397
8" Plate
4 pack
#775
10" Plate
4 pack
#770
800 . 635 . 5559
Bowl
4 pack
#772
26
Choose Your School
We offer designs for
a wide variety of top
universities nationwide.
Each design and vessel
is customized to bring
out the most from
each school’s unique
identity. See a full list of
available schools below.
Tray
#773
Platter
#771
10" Plate
4 pack
#770
8" Plate
4 pack
#775
20oz Tumbler
#397
Bowl
4 pack
#772
thermoserv.com
Alabama
Arizona
Arizona State
Arkansas
Arkansas State
Auburn
Baylor
Boise State
Brigham Young
Central Florida
Central Michigan*
Clemson*
Colorado
Colorado State
Connecticut
Creighton
East Carolina
Florida
Florida State
Georgia*
Georgia Tech
Hawaii
Illinois
Indiana*
Iowa
Iowa State
Kansas
Kansas State
Kentucky
Louisiana Lafayette
Louisville*
LSU
Marshall
Maryland
Memphis
Miami
Michigan
Michigan State
Middle Tennessee State
Minnesota
Mississippi
Mississippi State
Missouri*
Montana
Montana State
Nebraska
Nevada
New Mexico
North Carolina
North Carolina State*
North Dakota
North Dakota State
North Texas
Notre Dame
Ohio State*
Oklahoma
Oklahoma State*
Oregon
Oregon State
Penn State*
Pittsburgh
Purdue
SMU
South Carolina
South Dakota State*
South Florida*
Stanford*
Syracuse*
TCU
Tennessee
Texas
Texas A&M
Texas Tech*
Tulsa
UCLA*
UNLV
USC
Utah
Vanderbilt
Virginia
Virginia Tech*
Wake Forest
Washington*
Washington State
West Virgi nia*
Western Kentucky
Western Michigan
Wichita State
Wisconsin
Wyoming
Xavier
* Not Available
In RealTree
Designs & School Availability Subject
To Change Without Notice.
27
COCA-COLA
Have a Coke and a smile in one of these branded tumblers with designs from America’s favorite
beverage. From double wall to lightweight flare tumblers, and fun designs you won’t find
anywhere else, these items make the perfect gift for the collector or fan in your life.
#200
#082
20oz Heavy Sham Tumbler
16 & 24oz Double Wall Tumbler
#116
16oz Sip-N-Go Tumbler
800 . 635 . 5559
#860
16oz Stainless Steel Tumbler
28
JOHN DEERE
Enjoy your favorite drink and show your love for John Deere. These tumblers are dishwasher safe,
virtually indestructible and are great for keeping hot drinks hot or cold drinks cold, as well as
reducing condensation. Choose from our variety of vessels and designs.
#150
#167
16 & 24oz Double Wall Tumbler
16oz Double Wall Tumbler
#116
#390
16oz Sip-N-Go Tumbler
thermoserv.com
24oz Double Wall Tumbler
29
MILITARY
Show your respect and pride for our men and women in the military with these branded double
wall travel tumblers. The perfect gift for any veteran or military family member, now they can
display their spirit and commitment at home and on the go.
#388
800 . 635 . 5559
30
HOW TO ORDER
To place an order, contact your Sales Representative or fax in your order at 214.631.0566.
WHAT IS THE MINIMUM ORDER AMOUNT ?
The minimum order for most products is $250 and we only accept orders for full case quantities. Special
requests and custom orders requesting exact quantities are subject to a 5% fee. Although we attempt to
ship exact quantities, we reserve the right to ship and bill up to 5% over or under the order quantity.
WHAT ARE YOUR TERMS OF PAYMENT ?
For existing accounts and repeat orders, payment is net 30 days. New customers are subject to a cash
advance, including estimated freight, unless prior credit arrangements have been made, and the order
will be processed once payment is received. Credit terms are net 30 days from date of shipment.
HOW LONG DOES PRODUCTION AND DELIVERY TAKE?
Normal production time for imprinted items in catalog quantities is 21 working days from receipt of art
approval. For an order to be considered ready for production, we must have the following information:
purchase order number, billing address, item number, description, color(s), quantity, camera ready
artwork (either hard copy or via e-mail), ship date requested, shipping method, ship to address and any
other special instructions. If placing an exact reorder - Reference to previous Purchase Order will help
expedite your order.
HOW WILL MY ORDER BE SHIPPED?
We will ship using the best method, unless specified differently on purchase order, from Dallas, Texas
prepaid and added to invoice. C.O.D. is not available. We are not responsible for the delay of any freight
carrier. Call for information on additional shipping options.
WILL THE COLORS OF MY ARTWORK BE AN EXACT MATCH?
We cannot guarantee exact color matching within orders or on repeat orders due to the nature of the
materials and manufacturing process. Products with like-named colors in different materials may not
be an exact color match. If you have questions or concerns regarding a particular color, please contact
Customer Service and we will be happy to assist you.
WHAT IS YOUR TRADEMARK POLICY?
ThermoServ assumes clients are authorized to use trademarks sent to us for imprinting. We assume
no liability in trademark or copyright disputes. The logos, designs, insignias and trademarks that
are imprinted on products in our catalog have been reproduced only as examples of our printing
capabilities. They are not presented for resale nor are they to be construed as product or brand name
endorsements by or for the trademark owner(s).
WHAT IS THE PROPER CARE FOR MY PRODUCT(S)?
Hand wash all drinkware with mild detergent prior to first use. We recommend that you do not place any
stainless steel products in the dishwasher or microwave. To reduce fading and ensure longer imprint life,
avoid harsh detergents, rinse agents and commercial dishwashers.
thermoserv.com
Design & School Availability Subject To Change Without Notice
REPEAT DESIGN
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800 . 635 . 5559
Design & School Availability Subject To Change Without Notice
LINEN DESIGN
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thermoserv.com
Design & School Availability Subject To Change Without Notice
REALTREE DESIGN
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800 . 635 . 5559
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thermoserv.com
March 2015