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W H A T ’ S I N S I D E Our Story 2 New Products & Designs 3 Tabletop 5 Travel 7, 8 Backyard 10 Tailgate / Homegate 12 Collectibles 14 NHL 15 NASCAR 16 Coca-Cola 17 John Deere 18 Elvis / Farmall 19 Life is Country 20 Buckwear / Military 21 How to Order 22 800.635.5559 w w w. t h e r m o s e r v. c o m O U R S T O R Y For over a half a century, ThermoServ is noted as one of the most respected brands for “Made in America” innovative products that fit everyone’s lifestyle in the retail, food service, specialty advertising and healthcare markets. Nelson F. Cornelius founded the company in 1952 in Anoka, Minnesota, to manufacture screw machine parts. The company soon began injection-molding plastics and in 1956, introduced a black and gold thermal coffee server from which the company took its name. To this day, this product is a familiar fixture in many restaurants throughout the country. The success of the server led to the introduction of many insulated plastic products including mugs, steins and tumblers. More than a decade ago, ThermoServ made several strategic acquisitions that enabled new technologies and new markets to evolve for the distribution of its products. To complement the existing product portfolio, ceramic drinkware and melamine dinnerware products were added, along with capabilities to mold and sublimate plastics. Innovation is an important hallmark of our company and as a result, we have been awarded 17 design patents by the US Patent office for our work. Through product differentiation, continuous quality improvements and the highest level of service from our people, you can rest assure that ThermoServ will deliver the most compelling and relevant product offering to meet the demanding needs of the market. Whether it is a family gathering, at work or just play, we stay focused on life's necessities with our product assortment. To say it another way, you will find a company that embraces substance and simplicity. It is just a testament to the commitment we have to our business partners and your customer. After all, we have been doing this for over 50 years. 800.635.5559 w w w. t h e r m o s e r v. c o m 2 3 N E W P R O D U C T S & D E S I G N S Check out our assortment of melamine products that are available in plates, bowls, trays, platters and cups decorated with your favorite team design. Best of all, they are comprised of 100% melamine with no fillers. Also, take a look at our NEW Chevron and Denim designs available for our drinkware line of products. Item# 776 3 Pc Mealtime Set Item# 397 20oz Single Wall Tumbler ( Lid Optional ) Item# 771 Melamine Platter Item# 379 12oz Single Wall Tumbler Item# 773 Melamine Tray Item# 770 10” Melamine Plate Item# 775 8” Melamine Plate 800.635.5559 w w w. t h e r m o s e r v. c o m Item# 772 6.5” Melamine Bowl T A B L E T O P4 Item 303 15oz Ceramic Mug with Color Inner Item 314 15oz Imported Ceramic Mug The Kitchen is the heart of the home – that’s why every time you have a family gathering or throw a party, everyone ends up there. Assort your kitchen or table setting with our quality products to make entertaining easy and fun. 800.635.5559 w w w. t h e r m o s e r v. c o m 5 T a b l e t o p • Perfect addition to any fan’s kitchen accessories Item# 307 4” x 4” Ceramic Coaster • Unique design features vibrant colors and logos • Non-slip grips ensure coaster and trivet stays where you want it and protects furniture Item# 308 6” x 6” Ceramic Trivet Item# 104 16oz Diamond Double Wall Tumbler Item# 303 15oz Ceramic Mug with Color Inner • Decorated with your favorite team color and design • Includes an eye popping inner color to enhance the look • Inner Colors Available: Black Burnt Orange Blue Burgundy Orange Purple Green Maroon Red • With glass-like clarity, tumbler features a unique diamond cut design • Double wall insulated to reduce condensation and keeps your hot drinks hot and cold drinks cold for hours • Perfect solution for pool side or patio entertaining 800.635.5559 • Serve coffee, tea, hot cocoa or other comfort drinks inside the thick ceramic walls • Comfortable, large C-handle is featured to ensure extreme comfort while gripping your favorite beverage Item# 314 15oz Ceramic Mug w w w. t h e r m o s e r v. c o m T R A Make your morning commute spill-free with our assortment of travel tumblers and mugs. 800.635.5559 w w w. t h e r m o s e r v. c o m V E L 7 T r a v e l • Double-walled insulated to keep hot drinks hot and cold drinks cold for hours • Spill-resistant closure lids • Double wall construction greatly reduces condensation and sweating • Fits in most cup holders Item# 150 16oz Voyager Double Wall Tumbler Item# 402 16oz Endeavor Double Wall Tumbler Item# 388 24oz Double Wall Swirl Tumbler ( Lid Optional ) Inner Shell Colors Available: Burnt Orange Clear Hunter Green Item# 390 24oz Double Wall Tumbler with Color Insert Coke Red Purple Sky Blue Item# 615 12oz Double Wall Tumbler ( Lid Optional ) 800.635.5559 w w w. t h e r m o s e r v. c o m Dark Blue Dark Red Smoke T r a v e l 8 • Double-walled insulated to keep hot drinks hot and cold drinks cold for hours • Spill-resistant closure lids and ergonomic handles for easier gripping • Double wall construction greatly reduces condensation and sweating Item# 616 16oz Double Wall Travel Mug Item# 517 16oz Deluxe Double Wall Travel Mug Item# 534 34oz Double Wall Mug Item# 618 4 Pack 16oz Single Wall Tumbler Item# 664 64oz Super Size Double Wall Mug 800.635.5559 w w w. t h e r m o s e r v. c o m 9 B A C K Y A R D Make your backyard barbecue entertaining fun while you hydrate with our tumblers and mugs that keep your drinks insulated at the right temperature. 800.635.5559 w w w. t h e r m o s e r v. c o m B a c k y a r d 10 Item# 397 16oz Single Wall Tumbler Item# 017 16oz Double Wall Hammered Tumbler ( Lid Optional ) • Honeycomb-like texture gives the 16 oz tumbler a unique look and feel • Keeps hot beverages hot and cold beverages cold longer due to the insulated, double wall construction • Suctioned lid to reduce spills • Virtually unbreakable alternative to traditional ceramic and glass products which is perfect for areas where breakable containers are dangerous and prohibited • Vibrant graphic colors of your favorite design resists chipping and scratching years after dishwasher and microwave use Item# 116 16oz Sip N Go Explorer Tumbler • Superb insulator that keeps beverage at the right ( Lid Optional ) temperature longer with Lid & Straw Item# 398 32oz Single Wall Tumbler • State of the art expandable and non-toxic “gel” to keep drinks cold for hours • Double wall construction for • Includes “twist-tight” reduced condensation and sweating locking lid for spill-resistant travel and with straw • Great for daily use of all your cold beverage needs • Composed of double wall Item# 127 16oz Freezer Mug construction for reduced condensation and sweating • Great for working out or “on the go” hydration Item# 385 24oz Freezer Tumbler ( Lid Optional ) See Item# 388 on Page 7 for Inner Shell Color Options 800.635.5559 w w w. t h e r m o s e r v. c o m TAILGATE / HOMEGATE Turn your next tailgating or homegating party into a hit with our assortment of products which are ideal for entertaining on game day. 800.635.5559 w w w. t h e r m o s e r v. c o m Tailgate / Homegate 12 • Made of break resistant, durable melamine that’s FDA food safe • Comprised of 100% melamine with no fillers • Available in plates, bowls, trays, platters and Item# 770 10” Melamine Plate cups designed with your favorite team • Dishwasher safe Item# 775 8” Melamine Plate Item# 773 Melamine Tray Item# 772 6.5” Melamine Bowl Item# 771 Melamine Platter 800.635.5559 w w w. t h e r m o s e r v. c o m L I C E N S E D C O L L E C T I B L E S When you define collectible, it’s any object regarded as being of value or interest to a collector… It provides an emotional connection to a particular milestone in history or legacy in your home to remember time after time. 800.635.5559 w w w. t h e r m o s e r v. c o m C o l l e c t i b l e s • Includes a ceramic mug and coaster decorated with your favorite team colors and design • Ceramic Coaster has non-slip grips to ensure it stays where you want it • Perfect accent for home entertaining or gift for someone special Item# 310 16oz Ceramic Mug & Coaster Combo Item# 318 Ceramic Display Tile • 6” x 8” Ceramic Tile with your favorite team designs and colors • Easel back for stable footing • Perfect accent for home entertaining or gift for someone special • Mural with frame holds 6 ceramic tiles for interior display • Transforms a lackluster room into a major focal point • Available in your favorite team designs and colors Item# 324 12” x 18” Framed Mural 800.635.5559 w w w. t h e r m o s e r v. c o m 14 15 N H L The hard hitting action of the NHL breaks the ice with our complete line of drinkware products. Item# 314 15oz Ceramic Mug Official USA Distributor of Item# 116 16oz Sip N Go Explorer Tumbler Item# 402 16oz Endeavor Double Wall Tumbler Item# 398 32oz Single Wall Tumbler with Lid & Straw Item# 390 24oz Double Wall Tumbler with Color Insert ( Lid Optional ) ( Lid Optional ) Item# 534 34oz Double Wall Mug 800.635.5559 w w w. t h e r m o s e r v. c o m N A S C A R Gear up for the 2014 NASCAR season with our full assortment of top driver decorated drinkware products to keep you in the race. Item# 314 15oz Ceramic Mug Item# 398 32oz Single Wall Tumbler ( Lid Optional ) Item# 402 16oz Endeavor Double Wall Tumbler Item# 534 34oz Double Wall Mug 800.635.5559 w w w. t h e r m o s e r v. c o m 16 17 C o c a - C o l a Have a Coke and a smile in one of these insulated tumblers with designs of America’s favorite beverage. • Attractive design • Maintains beverage temperature • Top rack dishwasher safe • Virtually no exterior condensation • Durable construction Item# 860 16oz Stainless Steel Double Wall Chill Tumbler Item# 390 24oz Double Wall Tumbler ( Lid Optional ) Item# 082 24oz Double Wall Tumbler 800.635.5559 w w w. t h e r m o s e r v. c o m J o h n D e e r e ThermoServ and John Deere have partnered so you can enjoy your favorite refreshing drink and show your love for John Deere with these tumblers. These cups are virtually indestructible and are great for keeping hot drinks hot, cold drinks cold along with reducing condensation. Also, our ceramic mug and coaster combo makes a great gift item for any occasion. • Attractive design • Maintains beverage temperature • Top rack dishwasher safe • Virtually no exterior condensation • Durable construction Item# 390 24oz Double Wall Tumbler ( Lid Optional ) Item# 402 16oz Endeavor Double Wall Tumbler ( Lid Optional ) Item# 150 16oz Voyager Double Wall Tumbler Item# 310 16oz Ceramic Mug & Coaster Combo 800.635.5559 w w w. t h e r m o s e r v. c o m 18 19 E l v i s / F a r m a l l Celebrate the life and legacy of Elvis through these great gift collectibles. Item 324 6 Tile Mural Item# 398 32oz Single Wall Tumbler ( Lid Optional ) Item# 314 15oz Ceramic Mug Item# 307 Ceramic Coaster 4 Pack ThermoServ partnered with Farmall to bring historical and legendary farming memorabilia to life in an assortment of products for your home. Item# 308 6” x 6” Ceramic Trivet Item# 310 16oz Ceramic Mug & Coaster Combo Item# 402 16oz Endeavor Double Wall Tumbler 800.635.5559 w w w. t h e r m o s e r v. c o m L i f e I s C o u n t r y Country life is a lot more than just geography, it's a state of mind. Whether you live in the country, a small town or even in the city, you take pride in your heritage, your family, your work and, maybe most importantly - you can find the humor in all of those, especially in our products! Item# 314 15oz Ceramic Mug Item# 398 32oz Single Wall Tumbler ( Lid Optional ) Item# 150 16oz Voyager Double Wall Tumbler Item# 402 16oz Endeavor Double Wall Tumbler ( Lid Optional ) Item# 116 16oz Sip N Go Explorer Tumbler with Lid & Straw 800.635.5559 w w w. t h e r m o s e r v. c o m 20 21 B u c k w e a r / M i l i t a r y Show your respect and pride for our men and women in the military with our complete product assortment of tumblers and mugs. Item# 385 24oz Freezer Tumbler ( Lid Optional ) Item# 306 15oz Ceramic Mug Item# 398 32oz Single Wall Tumble ( Lid Optional ) Your passion as a hunter, angler in the great outdoors along with the desire to show the world who you are is the inspiration we have in our products and designs. Item# 314 15oz Ceramic Mug Item# 310 16oz Ceramic Mug & Coaster Combo 800.635.5559 w w w. t h e r m o s e r v. c o m H o w T o O r d e r 22 NEED TO PLACE AN ORDER? Contact your Sales Representative or fax in your order at 214-631-0566. HAVE QUESTIONS REGARDING YOUR INVOICE OR BILLING? Please call ThermoServ at 800.635.5559 and ask for one of our Customer Service Representatives. CONTACT INFORMATION: ThermoServ 3901 Pipestone Road Dallas, Texas 75212 Phone: 214-631-0307 Toll Free: 800-635-5559 Fax: 214-631-0566 Website: www.thermoserv.com ORDERING INFORMATION Purchase Orders - Orders accepted in full case quantities only. All orders must be in writing. Phone orders cannot be scheduled into production. Changes to orders already in the system will incur a $25 charge per change. Changes must be confirmed in writing and are subject to any incurred art, proof and set-up charges. Changes to orders will affect ship time and will not be guaranteed to ship as originally scheduled. Custom orders requesting exact quantities will incur a 5% upcharge. Payment Terms - Net 30 days to approved accounts. Cash in advance for new customers, including estimated freight, unless prior credit arrangements have been made. Credit terms are net 30 days from date of shipment. Cash in advance orders are not placed into production until payment is received. American Express, Visa and MasterCard are accepted. Please provide account number, expiration date, name as it appears on the card and the billing address. Delivery - Normal production time for 1 and 2 color imprinted items in catalog quantities is 10 working days from receipt of art approval. For an order to be considered ready for production, we must have the following information: purchase order number, billing address, item number, description, color(s), quantity, camera ready artwork (either hard copy or via e-mail), ship date requested, shipping method, ship to address and any other special instructions. If placing an exact reorder - Reference to previous Purchase Order will help expedite the location of your artwork. Production begins upon completion of any clarifications and upon credit approval. SHIPPING Method of Shipment - FOB Point: We will ship using the best method, unless specified differently on purchase order, from Dallas, Texas prepaid and added to invoice. C.O.D. is not available. We are not responsible for the delay of any freight carrier. Weights specified in the catalog are approximate and are used to estimate freight charges. Split Shipments - $35 for each additional shipment. Full case quantities only. Drop Shipments - $10 for each destination after the first. Full case quantities only. Handling Charges apply and will be added to your invoice total. Special Packaging & Shrink-Wrapping - Available for some products. Call for information. Co-op Pricing - Call for information. Cancellations - $35 cancellation charge plus any incurred art and proof charges. Cancellations must be received in writing and will not be accepted after production begins. Over Runs & Under Runs - Orders are accepted for full case quantities only. Although we attempt to ship exact quantities, we reserve the right to ship and bill up to 5% over or under the order quantity. Returns - Merchandise may only be returned with authorization and must have an RGA number provided by ThermoServ. Unauthorized returns will be refused. Claims must be made within 7 days of invoice date. Color/Shade Variance - Due to the process of manufacturing materials, we cannot guarantee exact color matches within orders or on repeat orders. Products with like-named colors in different materials may not be an exact color match. Trademarks - ThermoServ assumes clients are authorized to use trademarks sent to us for imprinting. We assume no liability in trademark or copyright disputes. The logos, designs, insignias and trademarks that are imprinted on products in our catalog have been reproduced only as examples of our printing capabilities. They are not presented for resale nor are they to be construed as product or brand name endorsements by or for the trademark owner(s). Product Care - Hand wash all drinkware with mild detergent prior to first use. We recommend that you do not place any stainless steel products in the dishwasher or microwave. To reduce fading and ensure longer imprint life, avoid harsh detergents, rinse agents and commercial dishwashers. Collections - Accounts requiring collection will be liable for all collection costs which includes fees and expenses incurred in the collection process. Liability Claims - All merchandise becomes the customer’s property upon delivery by the carrier. Lost shipment claims must be made in writing within seven (7) days of the ship date. Damaged shipment claims must be made directly with the carrier. ThermoServ is committed to a policy of continuous improvement with its product offerings. As such, we reserve the right to change, discontinue or improve products, change minimum order quantities and product colors without notice. ThermoServ will not assume liability for orders that cannot be filled due to the shortage of raw materials, strikes or other causes out of our control. 3901 Pipestone Road Dallas, Texas 75212 Phone: 214-631-0307 Toll Free: 800-635-5559 Fax: 214-631-0566 Website: www.thermoserv.com
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