The right way to the smart city

The ICT in pubblic transport:
The right way to the smart city
Smart Ticketing
Infomobility
Roberto Andreoli
CIO & CTO
Azienda Trasporti Milanesi S.p.A.
Technology systems for Mobility
City of Milan:
• 800.000 inbound vehicles/day
• 680 Mln passengers/year (ATM)
• 1,2 Mln active contacless cards
• 15.000 bike sharing users
• > 3.000 car sharing users
The integrated platform for public transport
•
AVMS (automatic vehicle monitoring system) for buses, trolleybuses and trams:
• AVL-AVM (real time fleet control)
• Service control and scheduled times check
• Reporting for municipality
• PIS (Passenger Information Systems)
• S.O.S. real-time management
• Electronic Ticketing
• Fleet management (over 2.000 vehicles connected real time)
• Operational Control Center with 30 Operators
• Dedicated TETRA channels: data and voice
voice
The SBME System
The numbers of contactless system in Milan
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1.600 underground gates
3.000 validator ticket machine (bus, tram ..)
700 re-charge machines - resellers
400 self-service re-charge machines
100 parking ATM machine (planned: 1500)
Over 2.000 vehicle equipped
Interchange (car-underground) multilevel parking stations: 7
Automatic teller machines (parking): 40
Over 1.200.000 Electronic Cards
• Types:
Personal
Re-chargeable (RicaricaMI)
• Progressive integration with Regional Public Transport, parking,
car sharing, bike sharing and the CRS (Regional Contactless Card for Services)
New ATM Postepay&go card with Italian State Mail Company
•Postepay: Credit Card for Payments
•Travelcards: annual, weeklyand monthly
•Customers: students, adults, senior
Mission 2012: Move weekly ticket and some other tickets from
magnetic ticket to contactless system
The travel experience: ATM Mobile Pass
An innovative service
Designed to change the access modality to public transport network:
only with mobile phone.
NFC Technology
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NFC - Near Field Communication is the technology upon which
is based the sw application contained in the mobile phone SIM
card.
NFC is the short-range radio technology that can interact with
the magnetic-electronic ticketing system (SBME)
2012 possible test new SD with NFC Antenna on-board
Travelling across the ATM urban network using mobile phones
Just draw up the phone, even turned off, to the underground
gates and ticket validators on trams, buses and trolleybuses.
The need for a SMART City
TECHNOLOGY
+
CONNECTIVITY
+
INTEGRATION
+
SUSTAINABILITY
= SMART
- The organization complexity
- The speed of change
- The emerging economies
- The new mobile Tecnology platform
SMART Services
IT IS NECESSARY TO EXTEND THE
CONCEPT OF MOBILITY:
Not only transportation of people
and things but also transport information
and services TO THE PEOPLE
Evolution of services
Unification of ticketing systems and micropayment
Dynamic Traffic
Management
Real-time information on mobile
devices
New digital systems
for real-time info
1.400 on-line
Parking Ticket
Machines
NFC: ticketing
on mobile devices
On-Line ticket
purchase
New WEB for Integrated Mobility
Touchscreen
Traffic and Territory Surveillance System
•Centralized traffic light system: 520 (total 709)
•Traffic monitoring: 980 measuring sections
•VMS (Streets Displays): 44
•Video-surveillance: over 1.500 cameras
•ANPR (automatic number plate recognition): 154 systems (43 for congestion charge AREA C)
•Radiolocation systems for local police patrols: 500 cars and 200 motorcycles
•Management system for car removals: 30 radiolocated tow cars; 10 car parks
•Environmental monitoring: 10 measuring points
• Parking:
18 buildings/areas for a total availability of 15.000
car-parks/day; 6 Mln parks/yr
• Parks on streets: 40.000 parks (availability) 11 Mln parks/yr
• New multi-function Parking
Ticket Machine
•500 available machines
•1500 in december 2012
Alternative Mobility
•Bike sharing
•Bike park slots: 103
•Bicycles: 1.400
•Day withdrawal: 5.000
•Users: 15.000
Planned
•Bike park slots: 200
•Bicycles: 3.650
•Car sharing:
•Car park slots: 80
•Cars: 120
•Users: 3.800
SMART Ecosystem for a Travel Experience
Increasing availability of Technology
platforms, data and information
Need of integration
Need of standards protocols at
APPLICATION level
• ATM Official Web Site (over 500.000 visitor/month)
•Newsletter
•Giromilano
•ATM mobile platform with augmented reality
•Bus/Trolleybus/Tram:
• over 1.800 displays at the bus shelters and
stops
•Monitors available on 500 buses
•vocal announcement on 1.500 vehicles
•Underground:
•ATM TG (tv news)
•Led displays in all stations
•Monitor: 29 screens at the turnstile floor in the
8 main stations.
•Vocal announcements at the station
Data shared with other mobility actors in
Milan using standard protocols:
One SMART Ecosystem
On ATM Systems is possible to see:
Flight Airport Plans with SEA Aeroporti Milano
Fair Events with MilanoFiera
Downloadable directly on smartphones using
QR technology with route, travel informations,
tickets ….
Features of SMART services
E-ticketing and micropayments, not only for
mobility and transportation (parking, public
transport, taxis, road pricing, ...), but for the
whole suite of services provided by the smart city
(theatres, museums, shows..)
User profiling for the provision of
personalized services in Push / Pull mode:
alert for traffic info, events,
tourism, emergency
Digital identity and Remote Tracking
for Location
Based Services: local infomobility, local
advertising, point of interest, ...
Specific services for pedestrians,
cyclists, people
with reduced mobility, vision, ..
The interoperability of applications and objects
The standardization starts from the implementation of an application
framework on which will be possible to build SMART Applications and
SMART Objects.
New Operational Control Center for underground network
The new on
on--board platform for ATM vehicles
INFO
Audio &
Video
Safety &
Security
Ticketing
AVM
Radio
QB
Video
CNV
GPS
SMART Framework
SMART BUS
The evolution of the infomobility integrated systems
.. and the new mobile platform and Apps
Multimedia stop poles and touchscreen totem
The ICT in pubblic transport:
The right way to the smart city
Smart Ticketing
Infomobility
Roberto Andreoli
CIO & CTO
Azienda Trasporti Milanesi S.p.A.