Saflok: setting standards in the hospitality market The future
Transcription
Saflok: setting standards in the hospitality market The future
Security update No. 38, Edition 2/2008 page 4 page 16 A report from Detroit. Access management at BNP Paribas in Geneva and Zurich. Saflok: setting standards in the hospitality market Total Access for major bank page 14 page 30 Kaba launches new RCID technology. A visit to Elan Lam, COO Wah Yuet Group. The future has arrived Close-up “The new Security update reflects the modern world of Kaba.” You’ve probably noticed that we’ve given our magazine a makeover. Over the last few years Kaba has developed into an international technology group, and today the company enjoys a position at the very top of the security technology business. This transformation is also increasingly reflected in the way we present ourselves to the market. We are pleased to provide you with an even more exciting and informative picture of Kaba’s world in this edition of the magazine. I am particularly excited about the article from Hong Kong: Now the glitz and glamour of the Beijing Olympics is over, we take a look behind the scenes. We paid a visit to Elan Lam, Chief Operating Officer of our Chinese subsidiary Wah Yuet Group, and on page 30 you can read about the day-to-day life of a woman who manages around 4,000 people. Frank M. Rinderknecht: a name that will already be familiar to many of you. Rudolf Weber, CEO of Kaba Group, met up for a chat with the inventor, visionary and lateral thinker. More on page 10. Happy reading! Jean-Luc Ferrazzini, Chief Communications Officer Jean-Luc Ferrazzini Imprint Publisher Kaba Management+Consulting AG, Corporate Communications, 8153 Rümlang, Switzerland, www.kaba.com. Design Wirz Corporate AG, Zurich. Publishing System Multimedia Solutions AG, Zurich. Editors Jean-Luc Ferrazzini (editor in chief), Volker Bachmann, Simone Fischer, Anita Giger, Sophie Knecht, Werner Kühnlein, Carole Leubler, Jürg Nyffenegger, Joachim Schmidt, Daniela Schöchlin. Photography Klaus Andorfer (page 4–6, 10–13, 16–18, 30), Jonas Kuhn (page 36). Reproduction is subject to permission from Kaba. Security update is published in spring and fall in English and German. Kaba®, Com-ID®, Ilco®, La Gard®, LEGIC®, SAFLOK®, Silca®, etc. are registered trademarks, CardLinkTM, etc. are trademarks of the Kaba Group. Due to countryspecific constraints or marketing considerations, some of the Kaba Group products and systems may not be available in every market. Saflok: setting standards in the hospitality market Saflok systems control access to the tallest all-hotel skyscraper in the western hemisphere. p. 4 Creativity can be steered Rudolf Weber, CEO of the Kaba Group, in conversation with inventor and visionary Frank M. Rinderknecht. p. 10 Content The future has arrived 14 Solution delivery for New Zealand Post 19 Moving mountains in Switzerland 24 Biometrics in the Arctic 26 Kaba launches a new technology which will make our lives more convenient in a whole new way. A new access system keeps things running smoothly in around 300 post offices across the country. Switzerland’s new Lötschberg Tunnel is one of the most modern rail tunnels in the world – and one of the safest. Total Access for major bank Kaba systems provide secure, reliable and user-friendly access control for BNP Paribas in Geneva and Zurich. p. 16 Proper security is essential even under Arctic conditions. A report from Greenland. Security and convenience for star architecture 28 In the “Centro Meridiana Le Torri” in Lecco, Italy, design and function combine perfectly. Spotlights 20 Close-up: Elan Lam 30 Products 32 What is RFID (Radio Frequency Identification)? 36 News 38 Security update 2/2008 3 Saflok: setting standards in the hospitality market At 73 stories, the Detroit Marriott is the tallest all-hotel skyscraper in the western hemisphere. This luxury hotel boasts 1,300 rooms and suites, as well as well-equipped meeting rooms for business travelers and conference participants. Saflok solutions control access to and within the hotel complex. 4 Security update 2/2008 Security update 2/2008 5 500,000 Over the past one year, Saflok systems have secured approximately half a million reservations to the 1,300 rooms in the Marriott Renaissance Center. “The new Saflok system is a real win-win.” Jeff Coates, Multi Unit Director of Loss Prevention, Detroit Marriott 6 Security update 2/2008 T he security requirements at a luxury hotel are tral location.” This is particularly useful in the insurance demanding, and even more so in an international claim process. Above all, “our front desk can help in explaining metropolis close to the national border. Some why a guest room key failed to open a door. It would surprise time ago, the management of the Detroit Marriott you how many guests in a 1,300-room hotel use their key on the decided to upgrade the electronic access system dating from wrong door.” 1992 and to bring its security solution up to the latest technological standard. Jeff Coates, Multi Unit Director of Loss Optimized energy management Prevention, evaluated the market: “We were looking for the Upgrading to the new Windows-based System 6000 began newest version of electronic locks with automatic deadbolt.” in 2005. The year after, Saflok switched the existing locks to As well as providing a high level of security, the locks also the MT lock. The newly installed systems – Messenger and had to be easy to use for guests and staff. Central retrieval of Windows-based System 6000 – are interfaced with a third party access rights and lock data, multiple-keying plans, and all called energy management company. If necessary, the tem- the Windows-based system applications had to be part of the perature can be set in the individual rooms on a centralized package. Through his existing contacts with Saflok, a new basis. When a guest checks out, the thermostat can be reset wireless access system was brought to his attention. The sys- automatically. And the temperature can be raised again just as tem proposed by Saflok provided “features and functions efficiently, ensuring a pleasant environment for new arrivals that went beyond the current conventional electronic lock sys- when they enter their room. This helps to reduce the hotel’s tems,” says Coates. operating costs and optimize energy use on a lasting basis. Compelling advantages A smooth transition The solution in question was Saflok’s online Messenger system. The project team’s expectations of the new access system The Marriott team were able to gain a precise picture of what have been more than met. As always when new equipment is the system offered in another Marriott property, where it was installed, the staff first had to get used to many additional being beta tested. It was quickly recognized that the package functions on offer. But feedback was very positive from the was able to do significantly more than had been specified. All onset, according to Coates. He was particularly impressed lock data from staff keys can be retrieved centrally, and data with the collaboration between the different teams: “From the can be sent to the locks via staff smart keys. This makes time- first sales contact, we had optimum support from our supplier consuming manual checks unnecessary. Access rights to all Saflok.” The design engineers were always available, and cus- doors in the hotel are remotely controlled and can be changed tomer satisfaction was checked from start to finish. The flow very easily; all the necessary information is stored on a central of information worked outstandingly. Coates has unqualified server and can be reviewed by the system administrator at any praise for the Saflok team: “From Sean Case, our sales man- time. Another feature of the Messenger when combined with ager, to Mark Pratt (field operations supervisor), Jeff Starkey System 6000 is that key cards can be encoded to access mul- (director of customer service), Curtis Gordon (product tiple areas, if necessary: access to a range of areas can thus engineer), Tony Trapp (product and repair supervisor) and be provided on a single badge. Ernie Mitchell (director of engineering), we had a great team to implement the project with.” Guests, whose security “From a risk management perspective the lock data we receive needs are served by the changes, felt almost nothing of the have been very helpful,” explains Coates. This “has stream- upgrade work. “All our guests had to do was stop at the front lined investigations as we can pull this information from a cen- desk to pick up their new key,” concludes Coates. Security update 2/2008 7 Interview with Jeff Coates Detroit – music to many ears The roaring engines and legendary car designs of Detroit Jeff Coates, you are responsible for loss prevention at the Detroit Marriott. What has been your experience of the new access system? The new Saflok system is a real win-win. Our staff of the car industry has also brought the world some great music: big names of rhythm ’n’ blues, soul and pop, such as the Supremes, Stevie Wonder and Marvin Gaye, were signed up to the trend-setting Motown label. They inspired artists in have a better overview and can work more effi- the generations to follow and remain a popular draw for ciently. We now know when a guest enters and exits audiences. Sporting heroes of this great Michigan metropolis a room. We can track a door ajar that did not close are the Detroit Red Wings (ice hockey), the Pistons (basket- properly and respond. We can track any master key used throughout the building. And we have become a lot more flexible in assigning access rights. They are ball) and the Tigers (baseball). But the biggest historical milestone originating in Detroit was set by the work of Henry Ford in 1909. The Ford Model T was easier and quicker to handle, especially in excep- the first car to be produced on a conveyor belt. A revolution in tional situations. industrial history from which Detroit benefited for decades. Do staff and guests share your satisfaction? Absolutely. I don’t recall any adverse reaction, not even during the transition period from the old to the new system, beyond what is typical in a project Since the 1990s, this birthplace of cross-Atlantic aviator Charles Lindbergh has been on the up. A very visible sign of this are the seven impressive high-rise buildings of the Renaissance Center, or “RenCen” for short. This is the world headquarters of General Motors Corporation (GM). The tallest of this type. The installation crew was very profes- tower in this development on the Detroit River, at 73 stories, sional, so all our guests had to do was stop at the is the Marriott. front desk to pick up their new key. What difficulties were encountered during the implementation behind the scenes? We had issues with our Ethernet infrastructure: this required us to rework the wiring and install a parallel Ethernet. Saflok was a great partner in this as well, as they offered solutions in the process while it was really our Ethernet network at the time that could not handle the system. 8 fascinate fans all over the world. This great pioneering city Security update 2/2008 “We jointly want to take advantage of the global building boom.” Eddy Rosenberg, General Manager Kaba Lodging Systems More is being invested in lodging capac- (173,000 guest rooms) are planned; the Hoteliers around the world want to be ity around the world than ever before. equivalent numbers in the Asia-Pacific able to improve their guests’ overall ex- The Kaba Group is at the forefront with region are 1,500 (367,000 rooms) and in perience of their stay while controlling acess solutions for the hotel industry. Kaba Lodging Systems, with the product North America 5,800 projects (780,000 costs. This includes ensuring that the rooms). In the US and Canada, the growth guests feel secure at all times. Kaba sys- against last year is almost 10%. tems provide this assurance without brands Ilco and Saflok, is one of the hampering movement with unnecessary world’s leading providers of access sys- The Kaba Group aims to make best use of technical barriers. And proprietors appre- tems for the hotel industry. Whilst Saflok the positive trends in the lodging indus- ciate the time-saving features. In an in- focuses with great success on mid- and try. Ilco and Saflok are continually devel- dustry with high staff costs, these sys- upscale hotels, Ilco enjoys a strong posi- oping their systems – systems which are tems help achieve significant cost savings tion in the mid-tier and economy market. already technological leaders – and bring- while also maintaining the same level of In the latter market, strong growth is ex- ing new and sophisticated products to convenience for guests. pected for the industry, while at the the market. For example, the recently higher end the market is already boom- launched 790 RFID lock (Ilco) and the ing. At the end of the first quarter of this Messenger ZigBee Prostack (Saflok). The year, what may be a record number of latter is an access control system which construction projects was registered enables wireless bidirectional communi- globally. In Europe 1,000 new develop- cation between all room locks of a hotel ments or renovations of existing hotels and a central server. Access rights for the doors in the hotel are centrally controlled and can be changed quickly and easily at any time. › [email protected] The Detroit Marriott is fitted with MT locks (multi-technology locking system). Security update 2/2008 9 Creativity can be steered Year after year, Rinspeed AG unveils its latest concept car at the Geneva Motor Show. Whether transparent or as smooth as a fish in water, the cars regularly blur the boundaries between dream and reality. Rudolf Weber talks to Frank M. Rinderknecht, visionary car designer and CEO of Rinspeed. 10 Security update 2/2008 “I can’t imagine a life without dreams and visions.” Frank M. Rinderknecht (FMR) Dreams FMR When I ask people about their RW In an industry like ours there defi- are one of the most important things in dreams, they usually spend ten seconds nitely has to be a major visionary ele- life. I can’t imagine a life without dreams telling me about their dream, and then ment. Obviously, we’re under even more and visions – it wouldn’t be exciting. another ten minutes explaining why it pressure than you to deliver concrete re- couldn’t possibly come true. I think that’s sults. If you haven’t got ideas about how Rudolf Weber (RW) On your Web site, a great pity. I always try to turn the whole the business might develop and you live there is a quotation from Walt Disney: “If thing around by encouraging people to in the mistaken belief that the future will you can dream it, you can do it.” Is that describe their dream in detail for me. If just be a logical continuation of the pres- your motto in life? they’re worried about risks and side ef- ent, then you’re a poor entrepreneur. fects, I refer them to a doctor or pharmaFMR I am guided by the motto “Live your cist. Only joking. dreams”. But the greatest joy for me is to FMR A company’s culture of innovation can be steered. You can support and turn things into reality when everyone Being able to realize dreams is a wonder- nourish it, but you can also cramp it. Un- says it’s impossible. I must have heard ful thing. You can’t let yourself be con- fortunately, innovation and vision are dif- people say “That won’t work” a hundred trolled by the buts. Of course, certain ficult to get a solid grip on. They are ab- times. And again and again I have enjoyed steps have to be taken against possible stract and can’t really be explained in a proving that, actually, it will work – if you risks, but you also need to be a bit daring. PowerPoint presentation. Often gut feel- want it to. Often, people are just too lazy and com- ing plays a part. I think it’s important for fortable or don’t have the courage to face a company that its employees are given RW We Swiss are not known for being big possible setbacks. I’m sure that’s not the sufficient emotional freedom. risk takers… case at Kaba, is it? Rudolf Weber, CEO Kaba Group Security update 2/2008 11 RW Management behavior is also key to a company’s culture of innovation. In general, if people can’t give expression to their ideas and dreams in their job, they eventually resign themselves to this and become unproductive. They feel caught up in a structure which doesn’t give them enough room for their own ideas. That is very problematic. FMR It needs to be understood at management level that not everything can be put in place down to the last detail in the decision-making process. How does it work at Kaba? RW We allow our employees’ creativity as much free rein as possible to begin with. Then it’s a matter of analyzing it all systematically and evaluating it critically. And allowing the good ideas to crystallize out. Creativity usually comes about in vation arises and is fostered at our com- FMR I always try to be three steps ahead. small teams. Or in social interaction after pany. When we started on the development I tend to overdo the things that appeal to work when you sit together and chat. work about three years ago, our develop- me. I want to impact on people and polar- ers had a free hand. And we were also ize them. Rinspeed AG is a bit like a mar- FMR If you suggested an innovation work- prepared to put a lot of money in it. An keting tool for the big manufacturers. In shop to me involving ten people, I would investment which will be well worth it, of the 1980s, I invented a car steering wheel politely decline. Ten people with ten opin- that I’m convinced. ions don’t produce anything useful. But nor do innovation and creativity take FMR Creativity can be steered. Some fortunately unable to patent. In 2001, we place in splendid isolation. You need to be time ago I was invited to a creative meet- were the first to develop environmentally able to interact. Our basic rule is: no more ing. They were talking about three days. I friendly concept cars. Things people were than four people, and three is better. We asked whether we’d be going skiing. The doubtful about at the time are practically often have a troublemaker in there to pull organizer was a bit ruffled and said, no, standard now. the ideas of the other two apart if they we needed all this time to develop ideas. reach a consensus too quickly. In the end, the meeting lasted from nine RW The media often portray you as an till half past eleven. Sometimes, you also innovator or visionary. How do you see RW I think innovation is always a combi- have to be able to say, we need the ideas yourself? nation of various elements. The makeup now. That can be very effective. of team plays an important role. Our think tanks involve not just electronics experts 12 with integrated remote control for radio and telephone. An invention we were un- FMR I am always presented as someone RW You’ve unveiled your latest concept who points the way to the future. But in but also people from completely different car at each year’s Geneva Motor Show for fact I don’t really think that far ahead. I areas, lateral thinkers so to speak. With some years now, and you’ve become just do things that everyone recognizes the Rinspeed eXasis, your 2007 concept more or less the think tank for the whole but no one thinks they can bring off. The car, we worked together on a joint proj- car industry. Whilst the industry is sub- diving car, for instance, the sQuba, which ect: Our new RCID technology (see article ject to commercial considerations, you we unveiled at this year’s Geneva Motor on page 14) could revolutionize the mar- have total freedom of movement on the Show – we were all familiar with this car. ket and is a typical example of how inno- path from vision to reality. Security update 2/2008 “Management behavior is key to a company’s culture of innovation.” Rudolf Weber, CEO Kaba Group RW Of course, the white Lotus from times. Why? I don’t think the diving was FMR The more ideas and dreams I can the James Bond movie “The Spy Who the key element, but the dream that had realize, the more I develop myself, the become reality. The confirmation, so to more successful that makes me. Obvi- speak, that dreams can come true. That ously, I want business success as well, I Loved Me”. FMR The innovation involved didn’t en- fascinates people. tail any more than turning fiction into reality. This spring, mention of our car have to earn money at the end of the day. But that is secondary for me. What does RW What do you see as success? could be found on six million Web sites at Frank M. Rinderknecht was born in 1955 in Zurich. After spending time in California, and dropping out of his mechanical engineering studies at the Swiss Federal Institute of Technology Zurich, he started importing sunroofs from the USA in 1977. In 1979, he founded his company success mean for you as the CEO of an international security technology group? RW I have a great deal of responsibility in my job: for the company I manage, and for the people who work for us. I want to Rinspeed AG, specializing in car conversion and design. In the same year, Rinderknecht pre- do everything I can to ensure our group presented his first invention at the Geneva Motor Show: a headlight grill with rectangular flourishes over the long term. If, during my lights. Since then, the Swiss visionary has made a name for himself in the car industry, and his period in charge, I can provide positive latest creation is eagerly awaited at each year’s Geneva Motor Show. The concept car eXasis, impetus which helps achieve this goal, presented in spring 2007, was transparent and showed off Kaba’s new locking technology RCID for the first time. Frank M. Rinderknecht is married with one teenage daughter. then I regard that as personal success. Security update 2/2008 13 The future has arrived Frank M. Rinderknecht (see interview on pages 10–13) is an innovator. Since 1991, he has unveiled a new concept car every year at the International Geneva Motor Show. In 2007, he presented the Rinspeed eXasis, a completely transparent car made of plastic and full of brand new security technology: Rinspeed eXasis knows whether a person is authorized to start the car, to turn the light on or switch music on – and all this without the use of a key, just by touch. The impossible is made possible by newly developed Kaba technology (RCID) and a medium carried about the person which transmits the authorization data. A milestone in locking systems: Kaba by touch alone. The access medium was products were brought out which were has developed a new technology which carried about their person, in their trou- suitable for the mass market. That was, enables a lock to be opened just by ser pocket for instance. That makes it not until the team led by Dr. Andreas Häberli, touching the door handle – provided, of only convenient but also very safe. Expe- Head of Development at Kaba Wetzikon, course, the person doing so has access rience tells us that no matter how sophis- developed RCID (resistive capacitive authorization. ticated a solution, it also needs to be con- identification) for the marketplace. “This venient if it is to be of practical use. A technology will make our lives more con- The next generation of identification classic example is the annoying door venient in a whole new way,” says Dr. and locking systems which is propped open with a wedge of Häberli. Engineers at Kaba have spent the last wood – making all security arrangements three years researching a system which useless. was first presented to the public at the 14 RCID: convenience which complements RFID 2007 Geneva Motor Show, as part of the The idea is as old as “Star Trek”. Even in Although RCID has nothing to do with Rinspeed eXasis concept car. If someone the 1960s, inventors were playing around RFID (radio frequency identification) in wanted to open the door on this entirely with it. But their solutions were rudimen- technical terms, it nonetheless comple- transparent car, they were identified au- tary and anything but effective. No pat- ments this well-established technology in tomatically. Not through use of a key, but ents proved commercially viable and no a unique way. Unlike RFID, which trans- Security update 2/2008 mits energy and data via a magnetic field, RCID makes use of the body’s own static. This means the access medium does not need to be taken out and used, but simply touching the metal receiving electrode – the door handle for instance – is sufficient. The static charge is millions of times weaker than the charge that is sometimes created in winter when you put on or take off a woolen pullover; the absorption rate is a small fraction of that of a mobile telephone and poses no danger to health. An RCID medium transmits actively: it can therefore bridge rela- Dr. Andreas Häberli, Head of Development tively large distances and sends signals very accurately. The “We did not invent the concept of transmitting data via the human receiver filters the signals out and guides the security system. If body. In the mid-1990s in particular, researchers at the Massa- a person has the right authorization, the door or the drawer chusetts Institute of Technology (MIT) and at some multinational opens, whatever the application might be – simply through companies were working very hard on the idea. But they were touch. If you release the handle, the lock automatically bolts unable to come up with a marketable solution. When I heard about again. it, I was enthused. I wanted to develop the technology further: RCID This new technology could prove very useful in a wide range of lives. Four years ago, three of us started working on it, just playing different settings: for example, at a doctor’s surgery, to keep the around with it to start with, to sound out the boundaries of what medicines cabinet safe; in an office building, to regulate access; was possible. Over the course of the project more than 20 people or in a jeweler’s shop, so the jewelry drawers do not need to be have now been involved. We are currently in the process of constantly locked and unlocked with the key. What may sound preparing the first products based on RCID. As to what their poten- somewhat futuristic will very soon be reality: the first Kaba tial use might be, we will see as soon as the first products go on products based on RCID technology will be on the market in the the market. For me, RCID offers the potential of massively simplify- is technically very complex, but has the potential to change our summer of 2009. The future has arrived. ing our dealings with technical devices in general; it makes security convenient – and thus all the more secure.” › [email protected] Security update 2/2008 15 Total Access for major bank A single access system for several offices, over 1,500 people and almost 400 centrally managed entrance points: Kaba systems provide secure, reliable and user-friendly access control for BNP Paribas in Geneva and Zurich. 16 Security update 2/2008 S ecurity – the major issue for banks around the world. “Kaba proved a reliable partner in an important area,” stresses For Christof Kilchherr, Chief Administration Officer at Kilchherr. “A partner that offers lasting, modular solutions BNP Paribas Zurich, this could not be clearer: “If we can build on in the future.” Focusing on a single partner security cannot be guaranteed, a bank simply doesn’t paid off – not least in the summer of 2007, when a fire upset work.” Keeping the heavy doors to the vaults in the cellar relocation plans and time-tabling in particular. The direct chan- closed to safecrackers is only part of the story. It is the careful nels of communication proved particularly important. And management of access for visitors and staff which throws these same channels of communication will be of value for years up the more complex challenges. Security at the Swiss head- to come, when the system is extended to other locations, as quarters of BNP Paribas (a major bank with 140,000 staff world- well as for service provision and operational support. wide) in Geneva and at its branch in Zurich presents an example of how these challenges may be successfully resolved. Access control with CardLink With plans to relocate the Zurich branch – along with the Kaba a CardLink solution. CardLink integrates electronically secured The BNP Paribas branch in Zurich has been equipped with installations already in place for protecting valuable assets doors of varying kinds into a central access authorization (vault with client safe deposit boxes) – it seemed an ideal time system – regardless of whether these doors are wired (online) to review the access system and to organize access autho- or unwired (stand-alone). For stand-alone doors, installation is rization on a unified basis. Entrance doors, garage doors, office obviously more straightforward. For areas which require doors, security barriers and many other access points with detailed monitoring and analysis, an online system offers differing functions were to be provided with appropriate, userfriendly security. Reliable barriers to entry were to be put in place where needed, while unnecessary hindrance was to be avoided. The single-source philosophy of the Kaba Group is ideal for our needs. This approach makes the collaborative work a whole Kaba was the only provider to offer a comprehensive solution lot easier. Marcel Schär, our Key Account Manager at Kaba, put together from a single source. Once again, Kaba’s talks my language and sees what we need. He has the techni- Total Access strategy proved its worth: all the various elements cal expertise and comprehensive detailed knowledge and involved in managing access are administered through one can explain even complex technical matters in a way I under- central system; visitors and staff need only a single access stand. medium (a badge or key ring) to get into the building, onto their floor and into the office, or to pass through the security At BNP Paribas we prefer to procure what we need from a barriers into the high-security areas of the building. single source whenever we can, and to use a professional partner with a solid reputation. We were impressed with Kaba, Efficient planning, close collaboration which delivered optimal solutions in all areas of Total Access. The number of people involved in the planning was relatively small. Christof Kilchherr at BNP Paribas and Marcel Schär, Key Account Manager at Kaba, worked in close and efficient collaboration. “I am not alone in preferring to work with a small number of very professional partners. This is a philosophy followed by our entire company,” says Kilchherr. As well as reducing planning complexity, the solution by Kaba apparently also offered good value for money. Security is paramount for Christof Kilchherr Chief Administration Officer BNP Paribas Zurich a bank, but cost consciousness plays a role, too. “CardLink is very flexible and a compelling solution.” Security update 2/2008 17 “We are very satisfied with the service which Kaba offers us.” Christof Kilchherr, Chief Administration Officer BNP Paribas Zurich Top: Christof Kilchherr, BNP Paribas Zurich, in conversation with Marcel Schär, Kaba. Top left: thanks to CardLink, access to all doors at the Zurich branch is managed using one central system, irrespective of whether the doors are wired (online) or unwired (stand-alone). Far left: Kaba security barriers protect the bank’s more sensitive areas. Left: secure client safe deposit boxes are central to any bank. convenience and security at the highest level. This is the case, The system is to be extended to the bank’s Basel and Lugano for instance, in high-security zones at the bank, at the main offices in the near future. This will bring the benefits of Total entrance and at the lift and floor entrances. For offices and Access to all 1,800 BNP Paribas staff in Switzerland. meeting rooms, on the other hand, the focus is on flexibility and selective access authorization. Here the doors are fitted with digital stand-alone components (Kaba elolegic c-levers). “CardLink allows the benefits of both solutions to be combined. This was compelling,” explains Christof Kilchherr. Centralized data management, decentralized access control Now, the two BNP Paribas offices in Zurich and Geneva grant access authorization rights independently of each other, but all staff data are managed centrally in Geneva. “Being able to issue access rights on a regional basis was a deciding factor for us,” says Kilchherr. At the two locations, access rights are issued independently by their respective security officers. Authorization can be given for differing lengths of time; when this time is up, the person’s authorization expires and has to be reset, if necessary. 18 Security update 2/2008 › [email protected] Solution delivery for New Zealand Post Kaba is equipping all branches of New Zealand Post with an access system that offers the latest in convenience and security while at the same time reducing costs. N ew Zealand Post makes 1 bil- no expensive wiring and thus also offer- authorization can be temporarily sus- lion deliveries a year to its 1.5 ing low-cost upgrade capability for the pended. million customers, with some future. of these deliveries going to To ensure as smooth a transition as pos- the remotest parts of the country. To en- The solution being installed by Kaba is sible to the new system, new post shops sure that its post shops, which number based on four products which combine will be equipped with the new solution over 300, can provide a smooth and reli- convenience, flexibility and security. At straightaway, whilst existing branches will able service, the company has chosen customer post office boxes, security will be reequipped on an ongoing basis as Kaba for its new security solution. now be provided by the E-Plex 3000 soon as the old solution gives out. A total pushbutton lock, whilst staff access to the of 31 branches already have the solution It is about a year since the first steps were post shop will make use of the Kaba fully installed, and more are continually taken in a full-scale reequipping of the ac- elolegic c-lever and Legic cards. Using the being added. “The locks have been great cess systems at all branches of New Zea- Kaba elo manager software, access – cost-effective, reliable, and packed full land Post. Following an evaluation of what is centrally managed and altered as re- of features. They are now our lock of was needed, the decision was taken to re- quired. The software also provides the choice for internal door security in and place the existing solution with one which functionalities required by the customer: around our counter environment,” says would provide greater performance and thus, each instance of access is recorded, New Zealand Post. “And Kaba have been be more cost-effective. Kaba standalone giving audit capability, while access can great to deal with as well. What more can components proved compelling, requiring also be limited to certain time frames and you ask for?” › hfl[email protected] Security update 2/2008 19 Spotlights Aker Yards Germany Landesbausparkasse Stuttgart – “We give your future a home”: everyone in the 20 Wismar – Almost 900 new ships have been launched at Aker state of Baden-Württemberg knows the slogan of their Yards Germany over the last 60 years. The two shipyards at regional home loan and savings association (Bausparkasse), Wismar and Rostock-Warnemünde are part of the Norwegian a respected provider of financial solutions for building and group Aker Yards with operations in Europe, Brazil and Viet- home purchase. Protecting the data of 1.3 million depositors nam, and are among the most modern shipyards anywhere in required a new security solution. The close partnership the world. Their efficiency is also demonstrated in their online between Kaba and SAP and the design of the B-Net terminals, solution for time and enterprise data recording, coupled with which blend harmoniously into the overall environment, access control, installation of which began in 2004. Combined proved an attractive proposition. In Stuttgart and Karlsruhe, with over 40 Kaba terminals, the IDOL system from UCI – access readers are now installed at all the necessary points. which is easy to extend – verifies the different actions, recog- Four revolving doors for individual access through the main nizes shifts automatically, ascertains their wage type and entrance in Stuttgart and an interlock at the computing cen- ensures data communication between the applications. The ter round off the comprehensive system of access control. result: fewer data entries and greater transparency. A high “This flexible system operates smoothly and can grow as we level of stability and top-class hotline support add the final do,” reports Project Manager Uwe Oswald contently. touch. › [email protected] › [email protected] Security update 2/2008 Leche Pascual The Dolder Grand Zurich – Situated high above the city, with fine views over the Madrid – When an identification system needs replacing, lake and the distant mountains, the Dolder Grand opened its ensuring effective access control and management of visitor doors to guests again on 3 April 2008, after four years of and possibly tenant access are generally important factors. At renovation work. As well as the historic original building, the Leche Pascual, by far the biggest milk and dairy products hotel now also boasts two spectacular curving wings designed manufacturer in Spain, staff absences and breaks were also an by top British architect Lord Norman Foster. The Dolder Grand important issue. The existing magnetic stripe-based system offers 173 rooms and suites, an extensive spa, top cuisine – in was not adequate because, among other things, it allowed fact, everything one could wish for, where only the best will staff to clock in and out for each other. Iberkaba developed a do. And this also applies, of course, to the hotel’s access secu- solution which built on the customer’s existing ERP system. rity solution. The Kaba exos electronic access system, inter- The new Kaba exos 9300 access system is based on B-COMM- facing with the hotel reservations system, is combined with a ERP and integrates biometric B-Net terminals, Argus half- mechanical Kaba star locking system: a total of 350 online and height sensor barriers and Kerberos tripod barriers into one 36 stand-alone doors, 2,500 mechanical cylinders and 300 overall solution. Separate function keys are used on the bio- locker locks provide a reassuring level of security for the hotel metric terminals for time recording and access control – thus guests. And in order to ensure overall harmony of design, the removing any temptation to cheat the system. access readers are built unobtrusively into the doors themselves – noblesse oblige! › [email protected] › [email protected] Security update 2/2008 21 Spotlights Premier Foods The Ritz Carlton, Palm Beach Palm Beach – Tourists love Palm Beach for its superb cli- London – When the UK’s leading food company (maker of mate and cool breezes. The Ritz Carlton’s attractions include some of the nation’s favorite foods including Hovis, Mr Kipling, acres of golden beaches and expansive views over the Atlan- Branston, Cadbury Cakes and Batchelors) decided to imple- tic. As part of its overall renovation, the hotel chose Saflok ment a time + attendance solution for its staff, only a provider again. After 15 years of service from the existing equipment with a proven track record would do. Premier Foods’ success- – an easy choice: Saflok products are always state-of-the-art ful candidate would have to offer a certified interface with and continuously improving. “It’s a pleasure to work with a SAP HR and make use of the latest SAP XI technology. The company that has the same high standards that we have,” future-proofed investment the company sought was soon says Mike Bigerton, Director of Engineering for the hotel. realized: Kaba’s SAP-certified solutions have already been Saflok’s System 6000 software and Messenger are at the installed for over 1,000 customers. It is this expertise which is heart of the operation, providing remote wireless communi- so important to Premier Foods that has over 20,000 employ- cation between the infrared locks and the central server. The ees spread over 60 sites. Kaba exos 9300 with CardLink now elegant locks in the 310 freshly renovated rooms are con- provides flexible access control and an accurate time record- nected to the property’s energy management system that ing system that will grow with Premier Foods over the foresee- controls the room lights and the air conditioner, thus provid- able future. ing energy savings, too. › [email protected] › info@saflok.com 22 Security update 2/2008 PSA Holding One Island East Tower Hong Kong – Sliding doors which open inwards rather than Sochaux – Citroën and Peugeot, synonymous with France’s outwards, with the wings being concealed in recesses on proud automobile industry, maintained the separate brands each side – is there such a thing? Since the end of March after their merger in 1976. With 90,000 staff worldwide, PSA 2008, this novel system has been in operation in One Island Peugeot Citroën was Europe’s second-largest auto manufac- East, an office building developed by Swire Properties Inc. in turer in 2007 (3.23 million vehicles sold, with turnover of 60.6 Hong Kong. At a height of 308 m and with a total area of billion EUR) – but was the technology leader in terms of 141,000 m2 on 70 floors (including 59 floors of state-of-the- energy-efficient cars. The company is currently working very art office space), this is the landmark commercial develop- hard on the development of its diesel hybrids, which it plans to ment at the center of Swire Properties’ Island East portfolio. bring out in 2010. Kaba turnstiles provide external security for Commissioned by Schindler Lifts (Hong Kong) Ltd., Kaba the 265-hectare site at Sochaux near Belfort, the company’s Gilgen installed 416 specially designed automatic sliding main plant with 15,000 staff; in the interior area, Geryon glass doors for 28 high-speed elevators within the space of revolving doors and Orthos interlocks are installed. Other PSA six months. The doors fit seamlessly into the overall archi- assembly plants are now quickly following the example of tecture. Kaba has applied for a patent for the unique drive effective access control without the need for entrance secu- system. rity personnel. › [email protected] › [email protected] Security update 2/2008 23 Moving mountains in Switzerland No other rail tunnel in continental Europe is as long as Switzerland’s new Lötschberg Tunnel. And none in the world is as modern, sophisticated and safe. Let’s take a closer look. 24 Security update 2/2008 “I was impressed with the work we did with Kaba.” Markus Näf, Signal Engineer for the Lötschbergbahn transport operator I magine: red alert in the control This cannot be taken for granted, as the center – fire in the tunnel! If such timetable has to be adhered to the min- an eventuality should occur, it is ute. Coordination is essential. And this crucial that the fire safety installa- was also true of the complex construc- tions work perfectly. Safety was writ tion work. “As well as the civil engineer- large in the construction of Switzerland’s ing challenges, coordinating all the dif- new Lötschberg Tunnel. “The safety re- ferent project partners was the most quirements were huge,” says Bruno difficult task,” relates Näf. To ensure that Köchli, in charge of installation design at the whole would be greater than the sum Kaba Gilgen. “For instance, the emer- of its parts, it was his job to work out, ad- gency exit doors have to be able to with- just, monitor and check the interfaces stand fire for 90 minutes and pressure of between the different partners. up to three tons per square meter.” The highest levels of safety Coordination is essential Kaba was one of these project partners: all Stretching 34.6 km between Frutigen and the automatic door systems are driven and Raron, the Lötschberg Tunnel is the third- controlled using technology from Kaba longest rail tunnel in the world. Only the Gilgen. The demands placed on door sys- Seikan Tunnel in Japan and the Channel tems for emergency exits and the control Tunnel between France and the UK are center as well as on barriers and access longer. This Lötschberg base tunnel is the and tunnel doors were even greater than first stage of Switzerland’s New Rail Links usual. A lot of things had to be redevel- through the Alps (NRLA), project ap- oped from scratch, as there were no stan- proved by voters in 1992. The NRLA pro- dard parts which would meet these de- vides an alternative to the Gotthard route manding requirements. The work was an for freight transport between north and ongoing process of refinement towards south. The objective is to shift freight the perfect system. “Most components transport from road to rail. did not exist in the sizes we needed,” explains project manager Bruno Köchli, “it The new tunnel was a mammoth under- was a real challenge.” Nonetheless, Kaba taking: work began in 1999, and the tun- Gilgen delivered and installed all drive nel was opened eight years later by Swiss and control systems on time. Bruno Köchli transport secretary Moritz Leuenberger. remembers the day when he saw the fin- Since operations officially began on ished product for the first time: “I was 9 December 2007, everything has run amazed at the size of it, unimaginable…” without a hitch, confirms signal engineer Markus Näf: “Even when train times are very close together, everything works perfectly.” › [email protected] Top: every 333 m, a transverse tunnel connects the two main tunnels. These transverse tunnels provide emergency exits and are fitted with special doors which, in the event of an emergency, can be operated centrally. Bottom/left: the huge tunnel doors (for a tunnel diameter of 7.6 m) are unique in size. They meet the most stringent of safety requirements and are mainly closed during maintenance work. Security update 2/2008 25 Biometrics in the Arctic Kaba solutions function perfectly even in Arctic conditions. A report from Greenland. I 26 n the native language, the country and hunting. Pilersuisoq, like Pisiffik, be- was at least as important: “We wanted a is called Kalaallit Nunaat, “land of longs to parent company KNI S/A. well-adapted solution which would allow the people”. And these Greenlanders, like everyone else, have to meet our staff to verify their identity clearly Secure, simple and convenient and easily even in difficult conditions.” their day-to-day needs – even in extreme Pisiffik recently evaluated a new time re- climatic conditions. This is the difficult cording solution for its staff, who number Pisiffik has installed ten enrolment sta- task undertaken by retail chain Pisiffik. It around 700. Danish company Dansk Tid- tions for entering fingerprint templates operates 41 stores spread across the in- skontrol A/S, one of Kaba’s partners, ad- and 38 B-Net 93 20 terminals from Kaba. habited parts of the island, supplying vised the retailer in its evaluation process “All data are processed using Wintid, a Greenlanders with their groceries and and recommended the use of biometrics. time management and staff deployment other day-to-day requirements. Biometric identification is secure, simple planning application,” according to Jens- and convenient, requires only minimal Ove Schou, the man responsible at Dansk Those living in remote areas are served administration and is now very afford- Tidskontrol. Brian T. Pedersen is confi- by Pilersuisoq, which sells food, fuel, tools able. But for Brian T. Pedersen, Chief Fi- dent he has made the right decision: and all the equipment needed for fishing nancial Officer at Pisiffik, another factor “Kaba’s biometrics system is a 21st-cen- Security update 2/2008 tury technology with low follow-up costs, mate. Fishing thrives here, as the sea does lated: in theory at least, every Green- bringing a huge improvement in security.” not freeze in winter because the West lander has 40 km2 for themselves. If it Only those whose fingerprints have been Greenland Current brings warm water in were not for the cold… verified can make entries, and there is no from the Gulf Stream and the North At- room for abuse. Furthermore, a finger, lantic. The country is very sparsely popu- › [email protected] unlike a badge, cannot be mislaid or left at home. 40 km2 per inhabitant Greenland is the world’s largest island and more than six times as big as Germany. In geographical terms, it is part of Arctic North America, whilst in political terms it is an autonomous territory of the Kingdom of Denmark. Only a sixth of the country is free of ice, the rest lies under the Greenland ice sheet, which in places is more than 3 km thick. The 58,000 A global success: the biometrics terminal B-Net 93 20. inhabitants – most of them of Kalaallit descent – live in the ice-free part, with almost everyone choosing to live on the west coast with its comparatively mild cli- Security update 2/2008 27 Security and convenience for star architecture The “Centro Meridiana Le Torri”, the work of top Italian architect Renzo Piano, provides modern living and work space for 1,000 people. Kaba systems ensure security. 28 Security update 2/2008 “Kaba is a pioneer in mechatronic locking systems.” Roberto Pavan, Administrative Manager of the Quartz Srl H e created the sweeping wave was needed was an access control system The apartments on all twelve floors are forms of the Zentrum Paul which would ensure efficiency, safety and protected with digital lock cylinders. Re- Klee near Bern, and his unmis- user-friendliness. In addition, they wanted mote readers ensure security for the takable signature can be seen a minimum of electronic wiring for the automatic doors to the communal en- in a landmark building in Lecco, Lom- doors in the building. The solution, using trances. If necessary, the event memory bardy. Renzo Piano’s “Torri” – towers – Kaba elolegic digital cylinders, proved system can be very easily loaded from stand out for all to admire in this lakeside compelling in terms not just of security the network. city. An internationally celebrated archi- but also of aesthetics. tect, Renzo Piano is a master of the art of The tenants like this convenient solution building, with a reputation for daring, un- Modern design, established values and are very happy with it, says Roberto conventional designs. When it comes to Kaba’s elolegic access control system Pavan. Initial experience with the system security in the apartment block and the also excels in being user-friendly. The has shown that tenants particularly like two office blocks in Lecco, he depends on software manages all the necessary ac- the fact that access can be altered or can- reliable technology. And on a provider cess authorization efficiently and reli- celled which has proved its worth in major de- ably; residents can open all the different through the lock system itself in the event velopments. directly and straightforwardly doors using a single access medium. The of theft or loss. It has been demonstrated system enables access authorization to once again that modern design is en- Roberto Pavan, Administrative Manager be written directly on the medium. Thus, tirely compatible with security and con- of the Quartz Srl, the tower’s owner, com- the length the time authorization is valid venience. ments, “We decided on Kaba because the can be set individually for every single company is a pioneer in mechatronic lock. Access for extra people is added locking systems. And Kaba’s name stands and cancelled again in real time. › [email protected] for reliability and professionalism.” What The new Kaba elolegic access control system is used to manage all entrances to the “Torri” – securely, efficiently and reliably. Security update 2/2008 29 Close-up Elan Lam Elan Lam, COO Wah Yuet Group Elan Lam was born in Hong Kong. She completed her studies with a Bachelor Degree in International Business and an MBA from Kellogg Northwestern University/Hong Kong University of Science and Technology. After four years as a trainer at the Yaohan department store in Hong Kong, she continued her own training in Japan and worked for five years in sales, acquisitions and accounting. In February 2003, Elan Lam joined the Wah Yuet Group as Senior Marketing & Sales Manager. A year later she became the Chairman’s personal assistant and she recently took charge of the operations of the Kaba affiliate. She speaks fluent English, Mandarin, Cantonese and Japanese. 30 Security update 2/2008 “Female Chinese managers are dedicated, firm and very tough.” “The most important thing my parents gave me in life was honesty,” says Elan Lam, Chief Operating Officer at the Chinese Wah Yuet Group since 1 July 2008. She looks out over the Hong Kong sky- line, it is late evening. “Wah Yuet lives on a very strong corporate culture. We work days are long. I start at half past eight in Yuet was a privately owned company run together and respect one another – at all the morning and then work till about by its founder. Decision making in a pri- levels in the hierarchy. seven. Or often later. I put a lot into serv- vate company is always fast with simple ing the company. Loyalty is very impor- processes; now, we are part of a complex Of course, problems crop up now and tant to me. again. Then we stand by one another. It is network of interdependencies. A major challenge which I find inspiring. important to know why there’s a problem In the evening, I relax at home and I like or who was responsible for it for improve- to immerse myself in biographies of peo- ment in the future. But at such times ple who have made a difference. It doesn’t concerning corporate governance in the there is no place for personal criticism: always have to be the big events of world rest of the world. Unjustly, I think. Our we focus on finding a solution. We are a history. It is often the little things that huge country is coming closer and closer big family, and we stick together. move me. At the moment, I’m reading the to the international standards, and has a book ‘Good to Great’ by Jim Collins. It lot of clever, well-trained and motivated I think I’m a very balanced person. My isn’t an easy thing to be a great leader, managers. I like being here. But I do have management style is a considered one believe me. a particular dream: I would like to visit and always focused on the long-term China does not have that good an image Egypt. I am fascinated by its culture. It is well-being of the company. I like to create Wah Yuet is international, but strongly a mysterious place for me. We’ll see what and maintain a harmonious working envi- anchored in China. The cultural differ- happens.” ronment with strong cohesion. My task is ences between China and the USA or Eu- to recognize problems at the outset and rope are huge. Europeans and Americans to get the whole Wah Yuet family into communicate in a very direct way, often shape for finding a solution. to the point of offending one another. The Chinese are much more restrained. There are actually a lot of women in top positions at Chinese companies. It’s not I direct my efforts towards a long-term unusual for a woman to be in charge of a collaboration with all stakeholders. This is firm with 4,000 staff – which happens a typically Chinese way of thinking. In the more rarely in Europe or the United USA, you find this less often, the time States. Female Chinese managers are horizon is much shorter. Europe is some- dedicated, firm and very tough. where in between. Though at Kaba, people are used to thinking long-term. I always try to be open and fair. Towards customers, towards staff and also towards Kaba is certainly a stroke of luck for the the owners of the Group. Obviously the Wah Yuet Group. But integration wasn’t job is hard sometimes, and the working easy. Kaba is a listed group, while Wah Security update 2/2008 31 Products Silca Optika There is only one device in the world which is able to recognize the profiles of flat cylinder, bit and double-bit, pump, dimple and laser keys: Silca Optika, launched on the market in March 2008. The machine reads key cuts with absolute precision within seconds and shows the results as a graphic display, allowing locksmiths to double-check their work when duplicating a key. Optika can be used as a stand-alone device or a PC-driven one with extended memory potential, providing a very valuable tool for the locksmith. It has an on-board database with thousands of details of key blanks. The patented combination of multiple technologies introduces whole new features into key blank identification. > [email protected] Ext.company management Increasingly, companies pass work which is not part of their core business to other firms. Having external personnel increases the security risk, as they may not be sufficiently familiar with the company’s internal processes. It is extremely important but also very time consuming to keep constantly abreast of the status of projects, of precautionary security instructions, of access rights and any areas for which external personnel are not authorized. Entrusting this to the external company management offered by the Kaba exos 9300 access system ensures a constant overview and provides reassurance that access will be impossible for unauthorized personnel. The integrated time management module also allows working hours to be billed on a project-specific basis and reports and accounts to be checked in detail. › [email protected] 32 Security update 2/2008 PSA profile system In combination with automatic Kaba sliding doors, the PSA profile system is the perfect solution for thin-framed glass panels. The surrounding aluminum frame protects the glass, and the glass panels have a light and airy look. The insulation and the vertically interlocking profiles protect against drafts. Due to innovative dry glazing, production of the glass panels is straightforward and swift. The PSA profile system is also suitable for panels made of wood or plastic with a thickness of 6, 8 or 10 mm. › [email protected] SmartPoint In the retail and food service environments, shoplifting and fraud are part of day-to-day business. Another frequent problem is loss due to thefts from within, cutting deep into profits and increasing operating costs. With La Gard SmartPoint, Kaba Mas has introduced a biometric safe locking system which protects the in-store assets by limiting safe access. SmartPoint allows a user’s identity to be established based on their physical characteristics and thus eliminates the exposure, cost and downtime associated with lost keys and combinations. Staff fingerprints are analyzed and compared against the database in a fraction of a second, permitting or denying access accordingly. › [email protected] Security update 2/2008 33 Products Argus product range Whether it be in office premises, government ministries or banks: Kaba’s very effective sensor barriers can be found in operation everywhere. The high level of demand for contactless access control has helped push the technology forward and led to the creation of the Argus product range. Depending on the customers’ requirements, they will now be able to choose between sensor barriers and sensor gates. The popular HSB sensor barriers are equipped with swing gates and come in a wide variety of materials to suit individual needs, whilst the HSG sensor gates will be equipped with sliding wings in different heights, a solid stainless steel housing and high-level sensor technology. There will also be a specially designed version for use in public transport contexts. The sensor gates will be on the market from January 2009. › [email protected] Kaba exos cDML Ultracompact and always on duty: the new Kaba exos cDML online reader continues to carry out its job of managing door access even if the connection to the overall system is lost. Developed for use in the interior of buildings, Kaba exos 9300 is an ideal complement to the successful CardLink concept for unwired integration of mechatronically controlled doors. The new component is based on Legic advant technology and is also compatible with older compact readers, making it very suitable as a replacement or for use in extending existing systems. Assembly and maintenance are as easy as can be with the new Quickwire installation technology: all the wiring is done beforehand in the wall, whilst the electronics in the cover are put in place at the end of the installation process in a very straightforward operation. › [email protected] 34 Security update 2/2008 B-Net 9120 and 9106 A new subterminal and a new offline component for access control have been added to Kaba’s portfolio. The new B-Net 91 20, with its compact and attractive design, slots easily into any type of architectural surrounding. The main area of application is in access control combined with time recording. The terminal is particularly well suited to situations in which interactivity between the user and the control system is required. The display and keypad offer a range of functions for users. The new B-Net 91 06 CardLink provides controlled access to IT cabinets, integrating them into the overall access control system without the need for expensive wiring. › [email protected] Kaba elolegic L-Line Kaba’s elolegic digital cylinder portfolio has been extended to include new L-Line devices: these new products offer all the main functions provided by the popular N- and T-Lines, but are easier to program and manage and are very attractively priced. This makes the digital cylinder an appealing proposition for individuals and small businesses in particular: after all, efficiency, flexibility and a high level of security in access authorization are just as important at home or in the office or workshop as in larger settings. The L-Line cylinders use Legic RFID technology for contactless verification of the access medium. When the light turns green, the door can be opened – when it is on red, the door remains locked. Another major plus point are the power-saving electronics which significantly extend the life of the built-in batteries. › [email protected] Security update 2/2008 35 What is RFID? (Radio Frequency Identification) In 1992, Kaba’s subsidiary Legic presented the world’s first 13.56 MHz RFID system. Nowadays, Legic is one of the most modern contactless smart card technologies there is. Around the world, around 220 licensed Legic users have 60,000 systems in operation, i.e. more than 2 million write/read devices and well over 100 million transponders. 36 Security update 2/2008 R FID stands for radio frequency identification. In the past, RFID was mainly used to simplify warehousing and It enables contactless transmission of information distribution processes – as a safe and effective replacement for between a data carrier (a badge, for instance) and the older barcode system. Since then, the technology has also a read unit (for example, a time recording terminal). Whether you are opening your locker at the tennis club, paying become a standard means of identifying people: this is what is called contactless smart card technology. The data on smart for your meal in the canteen using a credit card with a chip, or cards are transmitted in encrypted form, generally using DES opening the vault at the bank: RFID has become part of every- (Data Encryption Standard), or Triple DES for the highest day life. level of security. If necessary, the smart card can be made even more secure using biometrics or a PIN – depending on what Put simply, an RFID system consists of a medium (the transpon- level of security is required: tickets used at car park exits have der) with integrated chip and aerial, and a write/read device less stringent requirements, for instance, than those applying which in turn sends and receives data via an interface to and to access management at the entrance to a bank vault. from IT systems or databases. The technology is based on a tiny microchip: measuring only about 2x2 mm, it can be incor- In future, microchips will be used to a greater extent in every- porated into handy plastic cards (badges), keys or key rings. day objects, such as watches or mobile telephones. A security aspect will thus become part and parcel of the things we do Transponders are either active or passive. Active chips are in our day-to-day lives. powered by a battery, while passive chips pick up power from the electromagnetic field produced by the aerial in the write/ read device (see illustration below). Most RFID systems now use passive transponders operating at high frequency, generally 13.56 MHz – the ideal frequency in terms of range, read speed and cost. Exchange of information through the air interface Power for the card Computer Electromagnetic field produced by the read device Step 1 The reader (e.g. a reader attached to the wall or a time recording terminal) actively checks, by sending out regular signals, whether a card or other medium is nearby. Step 2 As soon as a card is brought close to the reader, the card picks up power from the reader’s electromagnetic field. It is now ready to communicate. Step 3 Reader and card “communicate” with each other: the chip incorporated into the card does not only pass information to the reader, the reader can also actively write information onto the chip. Data are exchanged in encrypted form – both between the reader and the medium and also, if necessary, between the reader and the back-end system. Security update 2/2008 37 News No Strings Attached The pan-European marketing campaign which kicked off under this slogan in September will not only have an impact on Kaba’s business – in fact, it is bound to influence the whole industry! For the CardLink concept, which this campaign promotes, is so revolutionary that it will change the way organizations look at access control: it integrates stand-alone locks and cylinders into an access system without the need for wires (strings), thus requiring only moderate investment outlay. Following the successful introduction of CardLink in Switzerland and Germany, the campaign aims to educate the market on its advantages over conventional solutions in the UK, Austria, Spain, Sweden, Finland, France, Italy and the Netherlands as well. The campaign includes dedicated Web sites, press releases, editorials, print and digital advertising, direct mail, telemarketing, exhibitions, seminars No Strings Attached Do you get fascinated by pushing the boundaries of freedom? Then CardLink is for you. It frees you from limits. It is a new way of thinking about access control. That is what happens when you free your mind. and customer visits. The CardLink concept is secure, easy to install and easy to oper- ferent user groups and different lengths of time, while providing an ate. It enables limitless extension of existing access control sys- accurate overview throughout. This is a quantum leap in organiz- tems as well as their migration into nonwired buildings. Authori- ing access to and within premises. CardLink is highly stable since it zation data are transported on a smart card or key. Manual does not rely on radio transmission, and – as with all Kaba products update of access rights at every door is no longer necessary if – it offers full compatibility. credentials are lost or not returned by users. A sophisticated validation concept also allows tailor-made access rights for dif- New showroom in Tokyo Having a presence in Tokyo is essential. On 30 May 2008, Kaba therefore opened a new showroom in the prime business district of Akasaka. The showroom gives visitors the opportunity to try out Kaba access control systems for themselves – from digital cylinders to security entrances such as turnstiles and tripod barriers, as well as swing doors and interlocks. In addition, there is space for workshops, seminars and product presentations to be held. Kaba has been in Japan, the second-biggest market in the world, for 27 years. Nowhere else are quality standards more stringent than in Japan, where there is a high level of security consciousness and where producers have to meet challenging demands in terms of quality and service. 38 Security update 2/2008 Official opening in Herzogenburg Top: Mayor Franz Zwicker (left) with Ulrich Bremi, who led Kaba in its expansion abroad – in Austria and the UK to begin with – exactly 40 years ago. Left: A spectacular finale crowns the event. “The training and administration building politics. He was one of the first to see the building, Kaba products are to be found which we are opening today is a logical importance of electronics, and geared at every step – Total Access in action step in the dynamic development of our the group’s strategy towards it. As part over a space of more than 3,000 m2 from company and symbolic of Kaba’s success of the opening celebrations, the mayor the revolving door to the access barriers in Austria.” It was with visible pride that of Herzogenburg, Franz Zwicker, pre- and automatic doors, the electronic ac- the two general managers, Heinz Siegel sented Ulrich Bremi with a copy of the cess system, mechanical locking system and Thilo Deutsch, welcomed around new street sign: in his honor, the road to and the time recording terminals… 400 guests from the worlds of politics Kaba GmbH will now be called Ulrich- and business on 30 May 2008. Bremi-Straße. After night had fallen, the celebrations came to a spectacular end with fireworks Among those invited was Ulrich Bremi, Following this, with the symbolic hand- drawing attention to the newly opened who took over the helm at Kaba (then over of one Kaba key and one Gege key, building for miles around. Bauer AG) in 1962 and was later appointed Ulrich Wydler, who has overall charge of Vice-Chairman of the Board of Directors, the relevant division, officially opened a position he held until 2000 alongside the building, with its modern offices and his impressive career in national Swiss well-equipped training rooms. Within the Trade shows Oracle OpenWorld 2008 Cartes 21. 9.–25. 9. 2008 4. 11.–6. 11. 2008 San Francisco Paris Master Locksmiths Association IHMRS 2008 2. 10.–4. 10. 2008 8. 11.–11. 11. 2008 Queensland New York ATA Management Conference Sicurezza 4. 10.–7. 10. 2008 25. 11.–28. 11. 2008 New Orleans Milan Security 2008 Bau 2009 7. 10.–10. 10. 2008 12. 1.–17. 1. 2009 Essen Munich Salon RH Intersec 2009 8. 10.–9. 10. 2008 18. 1.–20. 1. 2009 Geneva Dubai Interbad 2008 Bouwbeurs Utrecht 15. 10.–18. 10. 2008 9. 2.–14. 2. 2009 Stuttgart Jaarbeurs Utrecht Systems CeBIT 21. 10.–24. 10. 2008 3. 3.–8. 3. 2009 Munich Hanover