Responsibility Report 2012

Transcription

Responsibility Report 2012
Corporate
Responsibility
Report 2012
2012 highlights
Global Data 2012
Lost time injury frequency rate
(per million hours worked)
CO2 emissions per tonne of steel
produced (tonnes)
1.0
2.13
2012
1,0
2012
1,4
2011
1,8
2010
2012
725
2012
306
2010
2,15
ArcelorMittal Foundation community projects
supported (number)
285
2011
2,09
2010
Research and development spending
$285m
2,13
2011
322
725
2011
588
2010
585
Business and financial overview
Sales
Iron ore production (tonnes)
$84.213m
2012
84.213
2011
2010
93.973
78.025
2012
54,1
85,8
2010
85,0
Number of employees
244.890
2012
8,2
2011
8,3
2010
2012
88.231
2011
91.891
90.582
Net income
8,2m
83,8
88.231k
2010
48,9
Coal production (tonnes)
2011
2012
55,9
2011
2010
Steel shipped (tonnes)
83,8m
55,9m
2012
Crude steel production (tonnes)
7,0
$-3.726m
-3.726
2012
2011
2010
2.263
2.916
Number of employees by region
244.890
2011
260.523
2010
262.832
7,5%
16,3%
36,7%
Market presence
8,4%
ArcelorMittal shipped its products
to customers in 170 countries
14,3%
16,4%
EU27
Other European contries
North America
South America
Asia
Middle East and Africa
90.073
40.229
35.198
20.787
40.063
18.540
Contents summary
Message from the CEO
4
Steel - The fabric of life
6
Transparent governance
10
Making steel more sustainable
16
Investing in our people
22
Enriching our communities
29
Stakeholder engagement
Our online CR report
Download our Corporate Responsibility report from our website:
http://corporate.arcelormittal.com/corporate-responsibility/reporting-and-assurance/our-reports/2012
KPI
We report our progress against the key performance indicators that monitor the four areas of our corporate
responsibility strategy.
1
ArcelorMittal is the
main steel and
mining producer
that is integrated at
a global scale. Our
ambition is to be
the safest company
as well as produce
steel sustainably. This
is how we express
the philosophy
that guides all our
activities. In this
report we share
the progress that
we made toward
achieving this goal
in Mexico.
Corporate Responsibility Report 2012
3
About this report
High
Materiality matrix 2012
Employee relations
Stakeholder priorities
Environmental management and investments
Economic contribution
Climate change
Occupational safety
Community health and safety
Corporate governance and ethics
Employee development
Human rights
Low
Water management
Product safety
Responsible sourcing
Biodiversity
Community engagement
Occupational health
Product innovation
Process innovation
Low
Our approach with this
corporate responsibility report
This report gives us a general overview of
our activities and performance during the
year 2012 in our business units in Mexico. It
excludes the companies with which we have
a commercial partnership but do not have
operative control. All financial figures refer to
United States Dollars. This report has an annual
periodicity.
This report has future forecasts that represent
the expectations of the ArcelorMittal
management team. Likewise, it contains
statements, explanations and objectives with
regards to the results of ArcelorMittal in 2012
and after, as well as hypotheses and opinions on
the basis of this performance. The prospective
declarations regarding the results are provisions,
therefore implying that certain factors can cause
changes in the actual results which might differ
with the stated forecasts.
Potential impact on our business
High
Data
The corporate responsibility indicators of
ArcelorMittal are reported in line with the
company guidelines. They are available for
download on our corporate website.
GRI
This report was created in accordance with
the application B guidelines from the Global
Reporting Initiative (GRI) G3.1, included in the
Mining and Metal sector supplement.
You can download this report at:
http://corporate.arcelormittal.com/
corporate-responsibility/reporting-andassurance/our-reports/2012
2
Message from the CEO
2012 was a very trying year both for
the country and the industry. The steel
and mining sector was no exception.
The global economic outlook and the
lack of infrastructure projects limited
the sector growth considerably;
nonetheless, this was no reason for
reducing our social responsibility
projects and community support. In
fact, we strengthened several of our
programs and laid the foundations
for future community development
initiatives.
In 2012 we continued with our efforts towards
health and safety, a priority for ArcelorMittal
in Mexico and the world. We increased
considerably the number of courses, participants
and man-hours in safety training, which helped
us improve our Injury with Lost Time frequency
rate with employees and contractors in over
60% of our steel operations, and we remain at
zero in our mines. In 2012 we reached three
years without mortal accidents in our steel
plants and 14 years in our mining operations
without a loss of life. It might seem easy, but
it reflects the hard labour of many areas of the
company towards building a culture of safety
amongst our direct and indirect collaborators, as
well as their families.
On the topic of health for our employees, we
created initiatives to foster them taking care
of themselves and adopting a healthy lifestyle.
Likewise, we enhanced our community support
offer considerably; the Health Fair and the
free delivery of over 4000 pairs of glasses are
but two examples of our commitment on this
subject.
3
As part of our objective of making ever more
sustainable steel, we had important results in
our environmental management. We managed
to recycle over 75% of our blast furnance
gas, we conducted several initiatives towards
energy saving and we had our greenhouse
gas emissions certified, which makes us the
first steel producing company to achieve this.
Another important result to highlight was the
protection of over 135,000 turtle eggs in our
Turtle Camp, which had over 2 thousand visitors
throughout the year.
Our link with the community had important
results to lay the foundations for the business in
the coming years.
In 2012, the ArcelorMittal Foundation
developed 30 projects in Mexico with an
investment of over 9.6 million Mexican Pesos.
We supported over 500 scholarships to further
the studies of the children of our employees.
We aided young entrepreneurs with productive
projects for their communities, and we allied
with ChildFund with the aim of creating a long
term project of community development in
Lázaro Cárdenas, Michoacán, the city where our
main operation in Mexico is situated, in order
to strengthen the social fabric and empower
the members of the community, generating
development in the region and a greater sense
of belonging.
With these kinds of efforts we confirm our
actions as a socially responsible company that
is concerned about both the economic and
social development if the communities where
it operates. In ArcelorMittal Mexico we are
aware that business development comes hand
in hand with the development of people and
communities, hence we reinforce our social
commitment with them, the industry and the
country.
Víctor Cairo
CEO
ArcelorMittal Mexico
Corporate Responsibility Report 2012
Growing hand-in-hand with the
communities where we work.
Steel - The fabric of life
The Baluarte Bicentennial Bridge, the
tallest hanging bridge in the world, has
130 thousand tonnes of rebar in its
structure which was supplied by our plant
in Lázaro Cárdenas, Michoacán.
The modern world relies on steel for its road, rail and energy
infrastructure, its buildings, its household products, its packaging
and its vehicles. Steel is a vital part of the world we live in, and
it has an important role to play in helping us forge a more
sustainable future.
Safety
Steel is a natural choice when it comes to
safety. We have helped develop a new type
of safety barrier which is up to 25% lighter
than conventional versions, saving both money
and CO2 for our customers, and significantly
reducing transportation and installation costs.
Steel has also played a key role in a challenging
construction project to build major new flood
defences in Buenos Aires, and we have supplied
around 164,000m² of steel for a state-oftheart containment structure for the Chernobyl
nuclear power plant site in Ukraine.
Transport
Steel makes railways and bridges stronger
and lighter, helping to reduce emissions during
construction and provides durable weatherresistant infrastructure for many years to come.
It is also a vital component in trains, ships and
planes, and innovations like our iCARe™ range
of electrical steels are enabling the automotive
industry to develop light and efficient electrical
motors which can run for longer on a single
charge. Our ‘S-in motion’ solutions showcase
our ultra high-strength and advanced highstrength steels, which are specifically designed
to help car producers reduce weight and cut
emissions, while safeguarding both safety and
performance.
25%
weight reduction
achieved with new
safety barrier, saving
resources and CO2.
3.5 million
tonnes of steel
supplied for the
energy infrastructure
industry across the
world.
4
http://www.arcelormittal.com/corp/news-andmedia/publications-and-reports/
fabricoflife
Energy
In 2012 we supplied over 3.5 million tonnes of
steel to the energy infrastructure industry. This
ranged from hot rolled coils, specialty plates,
tubular products, and long steel products for
the oil and gas sector to heavy plates for wind
turbine towers, electrical steel for generators,
and innovative coated steel for solar power
plants. Using steel helps reach high safety and
efficiency standards, thanks to its
performance in strength, its ability to withstand
tough and severe environments, and thanks to
innovation. The future demand in this sector will
be driven by sustained needs in mature markets
and stronger growth in the emerging markets.
5
The second level of Mexico City’s ringroad, on which more than 42 thousand
vehicles circulate every day, was built with
ArcelorMittal Mexico steel.
In Mexico we have researched and
developed steels of greater strength and
ductility, transforming the methods of
construction y in this country by achieving
the evolution of the conventional steel rod
from a 42 degree to a 52 one, which is
stronger while keeping its ductility. With
this innovation we are also producing a
more sustainable steel that has been used
in over 20 projects. We have managed to
save 13,116 steel tonnes that represent
a decrease of 38,862 tonnes of CO2
emissions for its production and transport.
Developing countries
will account for
73%
of global steel
demand in 2014
according to
the World Steel
Association.
Corporate Responsibility Report 2012
Fabric of life
Find out more how steel is shaping the fabric of modern society:
Transparent
governance
Our governance framework underpins how our company is led,
managed and structured, from the composition of our board of
directors, to the way we expect each employee to behave. Good
governance helps us to operate ethically, wherever we are in the world;
it requires openness and integrity in our dealings with our stakeholders,
and it supports our commitment to embed the principles of corporate
responsibility into how we conduct our everyday business.
Transparent governance
To have the highest ethical and legal
standards for operation, to generate
agreements and to make decisions with
our diverse stakeholders is an objective
we can reach with our Compliance
Program.
ArcelorMittal’s Compliance Program includes Policies
and Guidelines, Procedures, Training and Completion
certificates, as well as a periodic evaluation of the
implementation and effectiveness of the program.
The policies and directives that form this
program are the Business Code of Conduct,
Anticorruption Directives, ArcelorMittal Policy
for illegal activities whistleblowing (anonymous
whistleblowing), ArcelorMittal directives for
unforeseen inspections, Insider Information
Guidelines, and Antitrust norm compliance
directives.
We have a clear standard for the behaviour
we expect from all of our employees. These
principles are based on our Business Code of
Conduct and the Anti-corruption guidelines.
7
In 2012, 100% of our employees underwent
and completed a course on the Business Code
of Conduct. Our promise is that our employees
will continue to receive this training every three
years, in addition to a course in Anti-Corruption.
A new aspect of the compliance organization
is the one that we started this year with the
development of the description of the structure
and operation of the area, in which the roles and
mission of the compliance officers were also
established.
Strategic collaboration
In 2012 we actively participated in meetings
with confederations, chambers, and industry,
sector and business associations in order to
work together in solving the big challenges that
the communities where we operate face, as well
those of the industry at large. The main topics
are: unemployment, the environment, safety,
public and private investment growth, cost
and availability of energy, and fighting unfair
competition.
Transparent governance
Business ethics
The organizations with which we worked in 2012 are:
Industrial Chamber Confederation (CONCAMIN)
Mexican Employer Council (COPARMEX)
National Chamber for the Transformation of the Industry (CANACINTRA)
Michoacán State Industrial Association (AIEMAC)
Business Coordination Council (CCE)
National Chamber for the Steel and Iron Industry (CANACERO)
Mexican Mining Chamber (CAMIMEX)
Executive Council for Global Businesses (CEEG)
Human Rights
Our Human Rights Policy, published in 2010,
is centred around the aspects identified as
priority for our industry and reflects our
respect for all the Human Rights. Our Policy is
based on the Universal Declaration of Human
Rights proclaimed by the United Nations
Organization (UNO), the relatated Declaration of
Fundamental Rights and Principles at Work from
the International Labour Organization (ILO), and
the Global Pact of the United Nations.
Training
The human rights policy of ArcelorMittal
establishes the guidelines for our actions and
behaviors with regards to Human Rights. It is
enforced with every employee of the partner
companies of ArcelorMittal worldwide. In
Mexico, in 2012, 100% of our employees
completed their Human Rights Policy training;
the training has a validity of three years, and
after this span of time retaken be retaken.
The human rights policy of ArcelorMittal
complements and reunites aspects of other
policies and guidelines from the group, such
as the Company Code of Conduct, the Health
and Safety regulations, the Environment and
Human Resources, and the the Anti-corruption
guidelines.
Whistleblowing
In 2012 we did not receive any complaint from
our employees through the whistleblowing
system, nor locally in our units.
Agreements with the Community
In June 2012, for the second time, ArcelorMittal
and a group of communal land holders and small
owners signed a work agreement. Through
this pact it was agreed that said group would
participate in the extraction, benefit and
transport of the iron ore and hematite in the
properties where ArcelorMittal has concessions.
The agreement was signed in front of the State
Government officials and the representatives of
the communal lands of La Mira, La Parota and
small owners from the municipalities of Lázaro
Cárdenas and Arteaga, as well as the leaders
of the transport syndicates and the companies
hired by the communal lands and owners for
screening and crushing.
Commitments to protect the environment, as
well as specific ecological clauses were included
in the agreement with regards to the activities
covered by it. This is one of the actions that we
took in order to continue to develop the regional
economy in a sustainable way.
8
Signing of a labor agreement with communal landholders and small landowners.
Case Study
ArcelorMittal Mexico, Socially Responsible Company
Thanks to its programmes related to the quality of life in the company,
social participation and support in the communities where it operates,
ArcelorMittal received the Award for Socially Responsible Company from
the Mexican Centre of Philanthropy (CEMEFI).
With this award, CEMEFI gives us credit to our stakeholders (employees,
investors, clients, government officials, and society at large) as a reliable
company with responsible management.
The award is the result of many years of effort, and a signal that we are
on track with fostering the community’s development without losing sight
of our goal of producing steel in a safe and sustainable way. Beyond the
recognition, the SRC award is an exercise in transparency that we aim to
reinforce year after year.
9
Transparent governance
This award is delivered in an annual ceremony held by CEMEFI in order
to give recognition to the companies that have set themselves apart by
incorporating projects supported by their policies in subjects such as quality
of life at work, the environment, transparent management, and community
support.
Making steel
more sustainable
Nowadays, steel is a fundamental part of the modern world. This
important material, the qualities of which allow it to adapt to almost
any use and to be endlessly recyclable, is present in everything from
rail roads to washing center components; from motor vehicles to
waterways and energy grids that supply our cities.
The use of steel is so important to our society that we, as a company,
recognize that it is of paramount importance to always seek the
sustainability of its production process.
That said, in Mexico we have made great efforts and achieved the
recycling of 345,925 tonnes of scrap, and 77.11% of the gas that our
blast furnace uses.
Actions like these are the ones that we present in this report, as well
as our commitment to keep on going.
Making steel more sustainable
Environmental indicators
KPI’S / Year
2012 Year Value
CO2 Emissions / Liquid Steel Tonnes
1.83 tonnes
Blast furnace recycled gas percentage
77.11 %
Environmental projects investments
9.2 Millions (USD)
Managed waste percentage (reuse, recycle, sale, disposal)
51.5 %
Recycled steel tonnes
345,925 tonnes
Recycled water percentage
22.05%
ArcelorMittal Mexico has had a
successful career in the creation
of products with added value. This
important focus has allowed us to serve
niches of the market where not all of
the producers can position themselves.
Such is the case of the new grades for
the production of slabs used for the
transportation of sour gas.
The production of slabs for transporting this
kind of gas requires strict control of the steel
production and the internal quality. This is why
better technology practices for the making
and casting of the steel were implemented
in order to undertake the project requiring
the production of flawless slabs and central
segregation in order to capture a share of the
growing market of API (American Petroleum
Institute) piping for the transportation of sour
gas.
In the same year, two important tests were
realised. These tests showed that ArcelorMittal
successfully completed all the parameters
required by the client.
The ArcelorMittal team again managed to
take one more step in the value added chain,
strengthening our leadership position in the slab
market.
11
With regards to rebar and its development
for several mechanical grades, ArcelorMittal
Mexico has had an important historical
evolution. In 2012 innovation was furthered
by the development of the following weldable
products:
The G60 (dual) under NTP 339 (Peru) the roll
rod G60 of ASTM A706 for the production of
wire mesh, the G540 (CA-50) of NBR 7480.
W-70 of Corenin 316. Moreover, a new
product G56 of NMX-B-457 in diameters
from 3/8” to 1 3/4”. All the aforementioned
products provide a competitive advantage
and added value.
It is this way the product development work
team from ArcelorMittal Mexico responds to the
explicit or potential need of products of greater
value added for construction, that places and
keeps our leadership in these products.
Against climate change
Reducing CO2 emissions in order to abate
climate change represents an important
challenge for ArcelorMittal and the steel
industry, which is why we are committed to
reducing our emissions by 8% by year 2020 at a
Global ArcelorMittal level.
Case study
Recycle-a-thon 2012
As part of an ArcelorMittal
initiative, a campaign
was coordinated for the
gathering of electronic
waste together with 24
regional institutions. It was
such a huge success that
30.8 tonnes of electronic
waste were gathered.
Out of these, 13.55
tonnes were gathered by
ArcelorMittal personnel.
The material gathered
was delivered in its
entirety to the company
RECICLAMICH for its
recycling and processing.
An economic benefit was
received as a product of
the recycling, which was
then delivered to the
Lázaro Cárdenas Integral
Rehabilitation Center (CRI).
Making steel more sustainable
Product, innovation, and design
Emission reduction and energy efficiency
The CO2 emissions per ton of steel produced
during 2012 raised to 1.8 tonnes, while the
energy use per ton of steel produced raised in
the Long segment due to a major stoppage in
the blast furnace in the month of June, which
stopped production but did not stop the energy
consumption, which affected the global KPI of
the Long segment. That is the reason for the
raise observed in this segment in comparison
with the previous year.
Energy savings due to conservation and
efficiency improvements (Gj/t)
Long
2012
2011
%
36.57
32.58
17.96
18.47
Primary source energy consumption (GJ)
Natural Gas
Mineral Coal
Steel coke is one of the blast furnace fuels, which
produces pig iron as well as blast furnace gas,
commonly known as BFG. The amount of BFG
produced in 2012 was 6, 852,490 GJ and the
amount reused in different company processes
was of 5,286,392 GJ. Even though it is a gas with
low calorific and with a big amount of inert gases,
its exploitation rate is very high.
The ecological reserve’s artificial
lake.
Indirect energy consumption
Fuel oil is a fuel produced using by-products
of the oil refinement process. Due to natural
gas availability problems in the region, fuel oil
is used to complement the energy matrix of
ArcelorMittal.
13.28
Flat
2012
2011
%
-2.76
The amount of coke gas, commonly known as
COG (Coke Oven Gas), a by-product of the use
of mineral coal in the coker in year 2012 was 2,
720,361 GJ and the amount reused by different
processes in the company was 2,632,467
GJ, which makes ArcelorMittal Mexico one of
the plants that makes best use of this gas. If it
was not used, its substitute would be fuel oil,
which would involve higher costs and a bigger
environmental footprint.
40,502,687
21,837,328
Due to performance and safety reasons, there
are two electricity power plants in-house
which use various available fuels to produce
the utilities for the more varied production
processes.
This way, even though ArcelorMittal Mexico
consumes large amounts of energy from nonrenewable sources, we have developed several
measures to make their use more efficient, thus
preventing an increase in consumption of these
sources.
Electricity Generated (GJ)
Power
plant
Gross
Auxiliary
Net
Flat
442,436
59,196
Long
299,376
36,036
Fuel used
Natural gas
Fuel oil
COG
BFG
383,239
1,983,333
0
0
0
263,232
114,908
959,790
66,891
963,187
12
A motor in the water cooling plant was replaced
by a high efficiency one, and with this change
756.97 GJ were not consumed.
Energy saving initiatives
In ArcelorMittal Mexico we are committed to
the efficient use of energy and its conservation
in order to reaffirm our leadership and embody
our social and environmental responsibility in
order to benefit all our stockholders.
Our practices are based in our Energy Policy
that provides the necessary guidelines as to
satisfactorily comply with a sustainable program
of energy management.
We have a series of 22 documents of “Best
Energy Practices” which were developed by
the corporate group and which guide us in the
best ways to perform based on a benchmarking
process in relation to other plants from the group
as well as other companies in this sector.
With the implementation of our “Best Energy
Practices”, we have contributed to minimizing
our costs and making our processes more
efficient.
The energy saving opportunities that are
transformed into projects have an internal
follow-up, and, along with other projects, they
are part of the variable bonus that is included in
every employee compensation package.
Environmental Management
As a result of the commitment that our
company has with the environment,
ArcelorMittal Mexico continuously works
towards finding new and more efficient ways to
minimize the environment footprint, reducing
the use of resources and the creation of waste
residue.
13
Water
The total water capture raised, in 2012, to
28,828,117.80 m3 for water coming from the
Balsas river, and to 2,170,461 m3 for water
coming from the Lázaro Cárdenas municipality.
With our efforts to reuse this valuable resource,
we have managed to attain a 22.05% recycling
rate.
Regulation and Awards
From the Normalization and Certification
Association (ANCE), we received the declaration
of verification of our business inventory report
regarding the emissions of greenhouse gases
from 2006 to 2011, being the first company
in the steel industry in Mexico to obtain this
recognition and the seventh in the industry
sector nationwide.
Continuing with the participation in
environmental voluntary programs, in October
2012, ArcelorMittal received the leadership
and transparency in greenhouse gas emissions
reporting award from SEMARNAT (Environment
and Natural Resources Secretary).
Raising awareness about
the importance of water
conservation. On World Water
Day and World Environment
Day, more than 1,200 children
and 800 employees were able
to enjoy “The Happy Droplet”, a
play that was written, directed,
and performed by a group of our
employees.
Due to our emissions inventory certification,
ArcelorMittal raised to the second level of the
GEI (Greenhouse Gases) program in Mexico.
We are the first steel company in Mexico to
obtain the declaration of verification for the
business inventory report regarding emissions
of the GEI 2006-2011, and the first steel
company in Mexico to receive the award
for showing leadership and transparency on
accounting, under the GEI2 Mexico program.
Making steel more sustainable
Energy savings due to conservation and
efficiency improvements
Due to changes in the process of programmed
stoppages or delays, a load control program was
implemented in some of the operative plants
that stopped the consumption of 73,564.88 GJ
altogether.
Projects spending
As part of the improvement programs, in
ArcelorMittal we continue to work on important
environment investment projects in order to
have the most efficient anti-pollution systems
for controlling atmospheric emissions and waste
water. During 2012 over 9.2 million dollars
were invested in the following projects:
Ethical campaign for local wildlife control
With support from our wildlife attention center,
in 2012 we continued with the campaign
launched in 2011 for the capture, inoculation,
supplement and spay of stray dogs and cats
that enter the steel complex, which were
afterwards released for adoption amongst the
employees and contractors of our company.
Improving the control of powder escape
emissions in electric ovens, lime plants, pellet
II and BOF.
Environment Week
As part of the celebration for the World’s
Environment Day, ArcelorMittal Mexico carried
out, in one of its plants, the Environment Week,
during which we had several actions toward
improving the conditions of the environments
where we live:
Second phase of the improvement system
for the treatment of waste water in the flat
steel section.
Biodiversity
In ArcelorMittal Mexico we are responsible for
protecting the local biodiversity and the habitats
in the locations where we work.
Company employees participated in a
reforestation campaign with the planting of
1,020 trees in the region.
We have a veterinary medicine center for
domestic animals and wildlife that inhabits the
operation and ecological reserve areas within
the company.
A drawing contest was opened for the
children of our employees where they
participated showing, through their artistic
skills, the way they believe nature gives us
life.
We have 3 wildlife management plans for
the white tail deer, the pacific crocodile and
the green and black iguanas, all currently
endangered species.
Sunday June the 5th 750 people from among
the ArcelorMittal personnel and their families
participated in the walk for the environment
event.
Taking care of the environment goes beyond
reducing the global footprint. Thus, being
responsible for the existing wildlife in the
ecosystems where we perform our economical
activity has become a fundamental part of our
efforts towards preserving the environment.
Dogs
18
Cats
5
Total sterilization
24 animals
All 24 animals were given
for adoption
From June 3rd to the 8th we had conferences
and workshops for raising awareness of
our employees and students regarding the
actions one can take towards preserving our
environment.
In 2012 several programs were successfully
executed in order to preserve our 264 acres
of protected land leased as sustainable
environment management units (SEMU).
Environment Programs
Domestic animal
control results
Biocenter
The new facilities for the Biocenter bring
education, training and awareness towards
improving the environment quality as well as
treating several tree species in the region.
The care and preservation of the
white tail deer, the cormorant
and other species that inhabit
our reserve, as well as the
reforestation of our areas are
activities towards preserving the
environment.
14
Tortoise Camp
Other actions:
In the tortoise camp called “The Turtle,” the second phase of the construction of the
facilities and infrastructure for fostering care and protection of the sea turtle species that
come to the beaches of the Lázaro Cárdenas municipality was completed.
Campaign for the
replacement of
incandescent lights with
energy saving ones.
In 2012 we had the following results:
Eggs protected: 135,160
Number of visitors: 2,265 people
Workers, employees of ArcelorMittal, and their relatives took part in lectures about
the importance of taking action towards preserving and protecting the species of sea
turtles that are endangered.
Campaign for environment
awareness with the “Happy
Droplet” theatrical
Participation in the Clean
Beaches and Mangrove
Tree Reforestation
programs.
Making steel more sustainable
Participation in the local
contingency plans for
fighting and controlling
spills of oil products
and other dangerous
substances.
15
Investing in
our people
We operate in an industry where workplace safety is an everyday
focus and this continues to be our number one priority.
Likewise, our value is our people, hence we make efforts in order for
our employees and their familiesto be able to develop their potential.
Investing in our people
Our ambition is to be the safest
company in our sector. The long-term
goal is to have no fatalities or lost
time injuries, and our company-wide
safety programme, Journey to Zero, is
designed to reach this goal.
Safety performance
In ArcelorMittal, safety is not only a concern
for our employees, it is in our best interest to
work together with our contractors to reach our
goal. In 2012 the Lost Time Injury Frequency
rate (LTIFr) of employees and contractors
improved by 61% in comparison with the Steel
results in 2011; with regards to Mining, the rate
remains at zero. The injury cases for employees
and contractors where medical attention was
needed decreased by 38% for Steel and 46.7%
for Mining compared to 2011. The Total Injury
frequency rate (First Aid, Medical Attention, and
LTIFr) for contractors improved by 40% in Steel
for 2012 compared to 2011, and by 18.22% in
Mining. Nonetheless, no injury is acceptable and
we need to strengthen our efforts for creating
a culture of safety. We must continue to learn
from every incident and continue with our
awareness strategies.
In Mining we have over 14 years without
fatalities, and 3 years in Steel. One of the
actions that have allowed us to keep this figure
at zero and in decreasing the frequency of
injuries is, without a doubt, the implementation
of the Fatality Prevention Standards (FPSs) and
a succeful communication campaign, beginning
in 2010.
Safety Initiatives (Steel)
The design of programs and initiatives are tied
one another to obtain the results we expect.
The progress we have had towards our Journey
to Zero is achieved with programs that are
based on generating Agents of Change towards
Safety Excellence. Our “Golden Aces” play an
important role in preventing incidents in the
plant’s maintenance halts. The conditions during
the maintenance work are special and require
specific attention given that many people work
at the same place. Besides, many of the workers
are not familiar with the hazards in the area, and
thanks to the intervention of the Golden Aces
towards preventing incidents, there were no
injuries that required more than first aid.
Our Training Center for the Prevention of
Accidents (TCPA) has allowed us to give more
effective training to our workers. En this year
the TCPA trained our brigadiers and lectured for
a total of 38,368 man hours. It is also important
to highlight that we have received in our facilities
the region’s Red Cross Volunteers and the local
Civil Protection Agents, who have made use
of our facilities for receiving training and hence
giving better service to the community.
With the training on “Effective Observation
Skills”, our line supervision and middle
management were able to develop their skills
to make effective observations regarding
the behaviour of the people around them in
the framework of the pyramid of accident
probabilities. The most important step in this
process is that our supervision team understood
the importance of interacting with people
in order to recognize safe behaviour and
committing to change dangerous behaviours.
In 2012 the central safety committees and
subcommittees were created. This initiative has
consolidated as the most important medium in
order to have a true change in the culture of
safety. The safety committees are an essential
element in order to carry out the reporting
and for each of the area managers to take
safety management into their own hands. The
subcommittees were formed for some of the
initiatives, such as HIRA’s, Incident research,
Process Safety Management and Proactive
Safety Observations, among others.
Investing in our people
Safety
Workers.
17
Safety courses progress
2012
943 Courses
2011
885 Courses
2012
28,326 Participants
2011
22,116 Participants
2012
226,532 Training Man Hours
2011
221,158 Training Man Hours
“Courageous Leadership”
The “Courageous Leadership” program is an
initiative we started in 2012 in order to improve
the health and safety culture of the company
in the Mines division. Mexico has been one of
the first countries in the group to introduce this
program, which consists of understanding that
safety is based on a system of values, and that
it has become our main value: “safety first”.
The first stage of this program was started
with directors, managers and supervisors.
They became instructors that took upon
the responsibility of spreading this to each
employee and contractor.
By the end of the year, 492 union workers,
395 employees, and 694 contractors received
One unionized worker was conducting a lifting
activity when he detected a sling was in poor
condition, so he decided to stop his activity and
tell the supervisor in shift the risk of doing that
action. Due to the importance of this manoeuvre,
the supervisor assigned the activity to a contractor
employee. The unionized told the supervisor that
“Life of the contractor partner was as valuable as
any other worker in the company”. No one should do
an activity that poses a risk to physical integrity. The
supervisor conducted the lifting correctly and safely
after that conversation and he made sure about the
risks in the future by pre-evaluating each job and
keeping the importance of Shared Vigilance in mind.
-Experience told by:
Joaquín Galván Ojeda, Mobile Equipment
Maintenance Shift Chief Supervisor
the training, achieving the goal of making
“Courageous Leadership” reach 100% of the
people that work in Mexico, including the
personnel in Peña Colorada.
Health and Safety Week
Sunday April the 22nd we had the “Health and
Safety Walk”, which has become a tradition in
Lázaro Cárdenas. Employees and their families
and friends come to this event, which is open to
the public, with over 2,100 attendants.
With the topic “Stop, think, and act safely”, the
Health and Safety Week was carried out from
April 23rd to the 26th. In this period, there were
conferences, lectures, and workshops on several
health topics related to industrial hygene, first
aid, emergency response, disease prevention
and stress. The key topics were on contractors’
safety and repeat accidents prevention, as well
as leadership and safety.
1,855 Participants in Safety Day.
April 26th, Steel and Mining employees
Health
The health and well-being of our employees
is vital. If we procure and keep healthy labour
conditions, we motivate our people and
professional activity, the personnel commitment
with the company is reinforced, labour quality
is guaranteed, absenteeism is reduced, and
therefor we obtain more consistency in
production.
Health Awareness Program
In 2012 we started our Health Awareness
Program. We have a number of activities, such
as the weight reduction and morbid obesity
program that launched when we detected that
this high rate points to it being a health issue
not only in ArcelorMittal, but in Mexico at large.
The objective is to reduce the trends in diabetes
and high blood pressure as well. At the Lázaro
Cárdenas plant, 316 people participated in the
program, contributing to reducing the obesity
rate by 6.9%. In april 2012, a pilot program
called “Health Help” which aids the personnel
identified as having morbid obesity. This
program is based on the active involvement of
the manager to motivate personnel with this
ailment. 15 people participated and managed to
drop 10 to 15 kilos of weight each.
Courageous
Leadership Results
•Improve the usage of Personal
Protection Equipment (PPE)
The personnel in the Las Truchas
mine had a positive attitude change
with regards to the use and care of
PPE. Previously, the use of safety
goggles was scarce. Nowadays,
the personnel use their PPE even
though the process is still our
greatest challenge.
•Bigger participation in drills
There is more participation by
unionized personnel. Now, the
employees know the importance of
having emergency response drills.
•Better practices in contractor
companies (PPE and work
procedures)
As part of the Courageous
Leadership program improvements,
all the contractor companies
implemented work procedures in
each activity using PPE
•Monthly meetings with
contractor companies
Monthly meetings took place
with the safety supervisors and
the management team of the
contractor companies that work in
our mine. The topics covered were
safety, evaluations, best practices
and each company’s suggestion.
•Guardian Angels
The Guardian Angels strengthen the
implementation of the floor audits in
the change process (best practice in
Brazil). The team has to be formed
by trained personnel. These people
are responsible for observing and
aiding their fellow workers in regards
to their behaviour, not only related
to unsafe conduct, but related to
unsafe conditions as well.
18
In the prevention stalls, blood pressure, glucose
and weight measurements were taken.
Active Fridays consist of one hour of physical
activity during work hours (fitness, zumba,
walks, jogging, soccer, basketball, volleyball,
swimming), which are carried out in the sport
units and with an average attendance of 295
people per week. It is worth noting that this year
the zumba activities were realized as well in the
Las Truchas mine and the Guaymas port.
supposed to happen. A total of 2,300 people
participated in both locations and shared the
message of fostering healthy lifestyles and
fighting breast and uterine cancer.
Every day, from October 15th to the 19th,
employees, union workers, contractors and
the general public had the opportunity to join
lectures, conferences, workshops and detection
With the objective of doing physical activity and and prevention services in the area, as well as
learning relaxation and breathing techniques that in the Health Fair stalls. Stress management,
addiction, healthy eating, AIDS, obesity and
aid stress management, the Yoga program was
its consequences, diabetes, and high blood
opened, with 2 hours sessions Tuesdays and
pressure, among others, were the wide array of
Thursdays.
topics on offer during these days.
“In order to have smoke free areas and buildings
by August 2013, the Zero Tobacco Program was Training and development
launched in 2012. The medical personnel give
We continue investing in training and
lectures on the risks and the addiction test for
development programs for our employees, as
tobacco. We have managed to prevent smoking we see this as fundamental to the growth of
in closed spaces, and employees now smoke
the individual and the company. We know that if
in defined smoking sections where there is no
the employees reach their potential and develop
safery risk.
their skills they will contribute to the success of
Health Week
As part of the Health Week activities, for
the first time, the people from the La Mira,
Michoacán community joined the Walk for
Health, which happened at the same time
that the 8th walk from Lázaro Cárdenas was
19
The community was able to
participate in some lectures on
mouth hygene as an important
health factor. Free teeth cleaning
was also provided.
6544
Attending the health
fair.
Our employees at opening time.
Investing in our people
In the “well-being” area of “Health Fair 2012”
stress management and relaxation techniques
were shared.
the company.
Continuous education program
The Continuous Education program is one of
the pillars that support the personnel and their
family’s education. In Lázaro Cárdenas, through
Health Food Workshop.
the training department, since 2008 we have
contributed to the completion of the primary
education of 25 people, 10 of secondary
education, and 17 are finishing high school.
In November 2012 we received an award
from the Public Education Secretary and the
National Institute for Adult Education, for being
a company committed to the education of its
workers.
“Leadership and Management” Course
In 2012, the initiative that launched in 2011 was
continued. The Leadership and Management
course is focused on the company’s middle
management. Its objective is to develop the
future leaders of the organization. Here is where
the transcendence and importance of this point
lies. In 12 modules and 8 hours, topics like
Emotional Intelligence, Communication Skills and
Techniques, Motivation and Rewards, Change
Management, Critical, Creative and Innovation
Thinking, System Focus, Decision Making, Conflict
Management, Coaching, etc are covered. With an
initial competency diagnostics and a final one, the
participant has the chance to realize his progress
and personal development. At the end of the
program each participant outlines 3 projects for
personal and team improvement.
Leadership program for Chiefs and Supervisors
With the external aid from Atticus and Dale
Carnegie, an institution with over 100 years
of experience in leadership and personal
development, a two stage custom program for
ArcelorMittal Mexico was designed. In the first
stage, the participants attend an 8 hour live
workshop with the aim of getting to know the
competencies of ArcelorMittal, the Golden Rules
of Leadership and the key teamwork behaviour
that allow us to develop a new culture. In the
second stage, the program is focused on more
specific aspects of leadership that have been
identified as critical by a diagnostic that took
place with several sample plant’s supervisors,
chiefs, managers and directors.
Scholarship
Program * 2012
Elementary
200
Junior high school
105
High school
98
Undergraduate
100
Total
503 employee grantees
*This scholarship program
benefits the employees’
children that show good
academic performance.
In the first half of 2012, 53 participants finished
the program that began in 2011. In the second half
of 2012, a second batch of 51 people finished the
program.
2012 Camp.
507 chlidren of 6 to 12 years
of age participated.
20
Health and Safety training
Health and safety at work are one of the areas
under constant watch for improvement points.
In each plant there are different initiatives that
are specific for each productive process. With
the aim of building a solid foundation we have
a program of health and safety training by
which training on Fatality Prevention Standards
is given. Likewise, we developed local courses
of Integral Safety and Health, Environment and
Quality Systems. For the contractors we have
a basic safety program that lasts 8 hours. In
the following we present the results of these
actions.
Safety program
Description
2012 (Hours)
Employees and union workers
123,862
Contractors
226,532
Safety training
350,394
2012 total training
637,330
55
Investing in our people
% Safety training 2012
Scholarship Award Ceremony.
21
Enriching our
communities
Every ArcelorMittal location is part of the communities and the local
environments that surround it. We are the first private employer in
Michoacán state that offers business opportunities to local businesses.
Likewise, the ArcelorMittal foundation and the Corporate Responsibility
department collaborate in order to move forward investment projects that
benefit the local communities by using sustainable initiatives that foster
economic and social development in the long term.
Enriching our communities
ArcelorMittal Mexico contributes
significantly to the national and local
economy through tax payment,
employment opportunities and
contracts with our suppliers.
Our tax policy guarantees that we honour all our
fiscal obligations wherever we are in the world.
ArcelorMittal keeps the highest standards in
fiscal compliance, ethics and integrity in relation
to all tax payments.
Besides the company’s contribution with taxes,
salaries and benefits, suppliers payments, and
facilities improvement projects, ArcelorMittal,
through its Foundation, invested over $813,300
USD in 25 community projects, and benefited
over 14,000 children and adults that actively
participated in our several initiatives.
Involvement with our
stakeholders
In ArcelorMittal we are committed to our
stakeholders and collaborating with them as a
way to improve the working conditions in our
facilities. Our aim is to foster the efforts we take
to improve the conditions of our environment
and we are regularly involved with a broad group
of external stake, including the communities
where we operate, the unions, other companies
in the field, government institutions, NGOs,
trade associations and chambers, among others.
Specifically, when any individual or organization
makes us aware of any issue, we investigate
it and work together with them to identify a
solution.
Our relationship process with our stakeholders
was revised and relaunched in 2012 to include
the international best practices regarding
information transparency and whistleblowing
mechanisms.
In 2012, in ArcelorMittal Mexico we created
for the first time a relationship plan with our
stakeholders with the purpose of including all
23
the activities that we have with them from the
company’s business units, such as: Government
relations, Environment, Health, Safety,
Communications, Corporate Responsibility and
the ArcelorMittal Foundation.
As an important part of our strategy of
stakeholder relations, in Mexico we are
members of the following groups and initiatives:
Platinum partner and Committee member of
the Mexican Philanthropy Center Mexican
Mining Chamber (CAMIMEX)
Civil Protection - Committee for the Global
Enterprises Executive Council
ArcelorMittal Foundation
In 2007, shortly after the foundation of
ArcelorMittal, we decided to fund a nonprofit organization focused entirely on the
development of projects that benefit the
communities where we operate. Today, this
is known as the ArcelorMittal Foundation.
Prioritizing education, health and community
development, the Foundation’s projects are
driven towards maximizing each community’s
potential, respecting their specific needs,
and empowering local resources. Fostering
the entrepreneurial spirit and helping people
developing their own talents is the most
efficient way of improving the quality of life and
guaranteeing a sustainable development.
In 2012 the ArcelorMittal Foundation developed
30 projects. In the following we describe a
selection of our most outstanding projects of
last year.
Education projects
In 2012, the ArcelorMittal Foundation and
Ashoka launched a joint program called “We
are looking for young people with a spirit of
change”, which has the objective of empowering
a new generation of young entrepreneurs with
projects that promote social, environmental, and
economic development in their communities.
The program was launched in September and
213 youths participated. They presented 71
projects, which became the largest number
Enriching our communities
Our part
The community participating in
our Health Walk, a walk with a
cause.
of this kind of projects in Michoacán. Later
on, Ashoka selected the 30 finalists that were
evaluated by volunteer ArcelorMittal employees
who are specialists in several areas. Out of
these, 20 winning projects were selected and
received coaching from the aforementioned
volunteers, Ashoka personnel, academic
authorities, business owners and others from
the Lázaro Cárdenas community to further the
success of these projects.
Contributing to the integral development of
the children that live in the “Presidente Lázaro
Cárdenas del Río” foster care facility was the
reason why in 2010 the physical education
program was born. With a focus on soccer
training for children of 5 to 17 years of age, this
program has had excellent results, given that it
contributes to their physical health, their wellbeing, and their development. The instructor
in charge develops specific physical activity
and motor coordination activities for children
with special needs. It is worth noting that in
2012 the children in the youth division (10
to 11 years of age) won the third place in the
Premier Acapulco Cup. Likewise, 3 kids of 12
to 13 years of age are in an observation period
as sport talent worthy of joining the Monarcas
Football Club.
2010
Since 2011we have been developing an
International Baccalaureate program with the
Anglo-Mexican College in Lázaro Cárdenas,
which aims to empower teachers and give
learning schedules that follow the international
standards and the objective of which is to raise
the education offered in Lázaro Cárdenas to
allow children and youths to have the chance
to study at the same level as the children in
other parts of the world. The method includes
online modules, live workshops and school visits
to observe the learning methodology of the
International Baccalaureate Organization.
Health projects
During the ArcelorMittal’s Health Week, we
invited the Lázaro Cárdenas La Mira community,
and other nearby populations to take part
in the scheduled activities. We promote the
importance of physical activity with the
Health Walk, we foster prevention with several
services such as lectures, tests, diagnostics and
medical orientation which are also available to
the community during the Health Fair. In the
2011
In 2012, with the goal of reaching a larger quantity of youths, we trained 45
teachers. In a 10 hour workshop, and with the support of a printed guide and
AV material that shows how to perform every work session with the students,
we created the first generation that will go on to spread this program in their
schools.
2012
4 schools (5 groups)
17 schools
25 schools
156 youths
672 youths
698 youths
Lázaro Cárdenas
Lázaro Cárdenas, Playa
Azul, Buenos Aires,
Guacamayas, La Orilla,
Acalpican
Lázaro Cárdenas, Playa
Azul, Buenos Aires,
Guacamayas, La Orilla,
Acalpican, La Mira, Flor
de Abril
40 employees’ children
(2 shifts)
27 employees’ children
(1 shift)
29 employees’ children
(1 shift)
3 volunteers
19 volunteers
20 volunteers
-
-
45 teachers in the
2 training sessions
24
ArcelorMittal Foundation we consider fostering
healthy lifestyles in Mexico’s children to be of
paramount importance, hence we have created
a space inside the Health Fair just for them. In
the children’s area the kids learn through fun
activities about well-being, prevention, and
health care. In 2012 we welcomed more than
900 children from 14 preschools.
Another program that we have, in alliance with
the “See well to learn better” organization and
the Michoacán State Government, was the
delivery of pairs of glasses to 24 elementary
schools located in the San Juan Bosco, Los
Coyotes, La Mira, Guacayamas and Lázaro
Cárdenas communities. Out of the 4,700 eye
exams, we delivered 749 pairs of glasses. In
this way we reaffirm our commitment to our
communities and their children.
Community development
Halfway through 2012 we created an alliance
with Mexico’s ChildFund with the aim of
generating community development in six
communities of the Lázaro Cárdenas municipality
which show important economic and social
lacks.
In collaboration with Habitat for Humanity we
have worked since 2008 to help low income
families to afford housing. The Foundation’s
help include steel provision for construction,
human capital and innovative structure solutions.
Since 2010 the ArcelorMittal Foundation has
constructed in Mexico 74 houses with an
investment of over $430,000 USD.
25
Distance from Lázaro Cárdenas to La Mira 18 Km (11.2 miles)
The social benefit expected for this
project is:
Strengthening the social fabric and the
sense of belonging in the community
Empowering the members of the
community
Creating sources of employment
Employee initiatives and volunteering
A mini-grant is a small donation from the
ArcelorMittal Foundation to a certified NGO
in which one of our employees is actively
participating. Through this innovative program,
the ArcelorMittal Foundation supports selected
NGOs. Likewise, it fosters volunteer initiatives in
our employees. The difference between a microloan and a mini-grant is that the latter need
Enriching our communities
This Integral Community Development project
has the objective of developing several
competencies in the population in order to help
them improve their own situation. We begin
with women and children through education,
nutrition and health programs. This agreement
aims to benefit 1,300 children in the beginning
and over 7,000 people indirectly in the coming
nine years. During 2012 a community diagnostic
was carried out to know the details of their main
needs and thus be able to define the challenges
and the programs of the project.
Healt Fair 2012 Children
Section.
not be repaid. In 2012, our volunteer Mireya
Gutierrez realized a project for giving the San
Pedro and San Pablo de Lázaro Cárdenas seminar
with a computer lab, needed for developing the
educative activities for low income youths that
are taught in this learning center. The total cost
of the project was $5000 USD.
Every December 5th, The ArcelorMittal
Foundation celebrates “International Volunteer
Day.” The objective is to motivate our
employees around the world to spend a little
time in doing something positive in one of the
communities where we operate. In 2012, the
Ciudad Obregon (Sonora), Lázaro Cárdenas
(Michoacán), and Mexico City’s volunteers
organized several activities such as improving
the community medical supplies conditions,
painting a preschool for low income children, and
delivering food for families in need. Over 150
employees joined this charitable initiative.
In September 2012, 9 international
volunteers and over 50 nationals in our
Lázaro Cárdenas and Celaya plants worked
together in constructing four houses in Tierra
Fria (Guanajuato, Mexico). The international
volunteer group came from Argentina, Brazil,
Spain, India, The USA, and Poland, and with help
from the families and the Habitat for Humanity
NGO personnel, constructed structures fit for
housing families that used to live in misery.
After donating a week of their vacations, the
volunteers, evidently full of joy, presented the
results to the families and had a tear filled good
bye.
In the middle of December a group of
employees have a Christmas event for the
Presidente Lázaro Cárdenas del Río children’s
foster care house. The children prepare a
special program that they present to the public.
This year the kids sang carols and did a small
musical play. Our employees bring a present
for one lucky child and some of them make
an economical contribution to the event. In
2012, 93 employees joined this cause that was
launched in 2009.
Lázaro Cárdenas del Río Foster
Home Christmas Event
Our CEO Bill Chisholm,
ArcelorMittal’s HR Director
Cynthia Arredondo, as well as the
Lázaro Cárdenas Mayor and the
local DIF President assisted the
event.
26
New Year cards competition
Every year, to celebrate the beginning of
the New Year, we have the New Year cards
competition in which our employees’ children
as well as those from projects supported by the
ArcelorMittal Foundation participate. The kids
between 6 and 14 years of age send drawings
on the selected topic. Every country selects a
winner from its units. The three world winners
are selected from the winners in each country
by an online vote open to all ArcelorMittal
employees. All the winning cards from each
country are available online and can be sent
to the relatives and friends of ArcelorMittal
employees.
Winning card Mexico 2012. Drawn by Belen Alonso Arriaga, daughter of Marcelo
Alonso of the IT department in the Lázaro Cárdenas plant.
Project
Description
Location
Beneficiaries
University student scholarships
(Televisa alliance)
In alliance with the Televisa Foundation, 59 scholarships
for the Morelia Technology University were awarded
Morelia, Michoacán
59 students
Marikuecha preschool
Preschool education for low income children and Human
Development program for their mothers
Lázaro Cárdenas, Michoacán
60 children
and 40 mothers
I want to Be
(educative program)
Educative program that promotes positive and aspiring
attitudes and values in middle school children.
Lázaro Cárdenas, Michoacán
650 middle
school children
Summer camp
Summer camp with sport, cultural, and educative
activities for the employees' children.
Lázaro Cárdenas, Michoacán
Celaya, Guanajuato
Tultitlán, Estado de México
700 children
Children Day
Celebration with recreational activities for children on
their day.
Celaya, Guanajuato
Córdoba, Veracruz
300
employees'
children
Little and Junior Soccer League
Support to the league with facilities access, uniforms,
sport equipment and tournament transportation.
Lázaro Cárdenas, Michoacán
200 children
Alliance with the “See Well to Learn Better” NGO for
donating pairs of glasses to low income people.
Lázaro Cárdenas, Michoacán
Visual Health Campaign
27
(from the
community and
children of
employees)
6,000 people
(4,000 elementary
school children)
Enriching our communities
Foundation 2012 projects table
Project
Description
Location
Beneficiaries
Mexican Red Cross
Specialized Emergency Response equipment donation.
Lázaro Cárdenas, Michoacán
Celaya, Guanajuato
Córdoba, Veracruz
Cd. Obregón, Sonora
4 Red Cross
Delegations
San Peregrino Shelter
Temporary shelter for cancer patients and their families,
in alliance with the “I'm with you” NGO.
Cd. Obregón, Sonora
500 people
Well-being Circle
Well-being center for cancer patients and their families,
in alliance with the “I'm with you” NGO.
Cd. Obregón, Sonora
500 people
Health Fair
Health Fair open to the employees and the community,
with conferences, medical tests, visual health campaign,
etc.
Lázaro Cárdenas, Michoacán
5,000 people
Tortoise Camp
Infrastructure project for “The Turtle” Tortoise Camp.
Lázaro Cárdenas, Michoacán
16 families /
5,000 visitors
per year
Physical Education program for
Guacayamas Foster Home
children
Soccer lessons for the Celaya Foster Home children with
the aim of providing recreation and social inclusion.
Lázaro Cárdenas, Michoacán
50 children
Pireri Cultural Center
Arts and culture preservation education center open to
the public.
Lázaro Cárdenas, Michoacán
300 students
Butterflies
Human Development program for women in vulnerable
conditions.
Lázaro Cárdenas, Michoacán
Cd. Obregón, Sonora
400 women
Solidary Vacations
70 volunteers constructed houses for people of low
income in alliance with Habitat for Humanity.
Cerrito de Camargo, Guanajuato
4 families
New Year's Card Competition
Drawing contest for the children of employees as well as
children from Foundation projects.
Lázaro Cárdenas, Michoacán
Celaya, Guanajuato
Córdoba, Veracruz
Cd. Obregón, Sonora
Ciudad de México
90 kids
participated
International Volunteering Day
Every December 5th our employees have volunteering
activities in each plant.
Lázaro Cárdenas, Michoacán
Celaya, Guanajuato
Córdoba, Veracruz
Cd. Obregón, Sonora
Ciudad de México
More than
200 employees
participated
Mini grants
This program motivates employees to propose projects
that benefit an NGO where they volunteer.
Lázaro Cárdenas, Michoacán
Celaya, Guanajuato
Córdoba, Veracruz
Cd. Obregón, Sonora
1 project in
Lázaro Cárdenas
was supported
Housing Donation
Housing construction for low income families in Habitat
for Humanity.
Cerrito de Camargo, Guanajuato
28 families
International Baccalaureate
The Anglo Mexican College is in the middle of certifying
the International Baccalaureate program.
Lázaro Cárdenas, Michoacán
800 students
28
Stakeholder engagement
engagement procedure and operational
guidance, and all our local operations are
required to follow them. Our approach in this
area is regularly updated to reflect evolving
views and new trends. For more information see
reporting on stakeholder engagement in our full
online corporate responsibility report.
Our stakeholders
Our relationship
How we engage
Stakeholder issues
Customers
s
ion
isat
dia
Me
Inve
Corporate Responsibility Report 2012
vid
ro s
• P rend ci
t so n
• Add to t he
as viro mi
collect ive
en ono nd
f
ec ld a a
understanding o s
i
w
a
u
a
ines
responsible bus
• B se t s
rai duc
ur
pract ices
it s se
ro
in o
p
vis lea
• B uild capacit y wit h rstand
de s
ite re s
e
organisation and un
• S ress view
h
roac
• P nter net
and drive peer app
• I nter ter
• I wit
en
all t
• T
c h safe iss
l
tr y d
us an enta
nd h
• I ealt onm
• H nvir
• E
te
n
Orga
as
ges
nd w
challen
•
y
L
r
t
o
s
n
g
u
d
t
n
i
r
e
m
rgy a
• Human right s • Wat er, ene
e
• Healt h and safet y
hang
ate c
• Respons ible s ourcing • Clim
Multilateral & Business
• Act ive involvement in BCSD, n,
gW
tio
organisat ions, includin ssocia
el A
C SR Europe, World Ste
pac t
EIT I and UN Global C om
•
sit y
• Soc
Or
ia
a
ga
• Wo l and e nd cli
con ma
rking
nis
o
t
• Hea
c
e
m
o
ic d cha
lt h a ndit
at
nd s ions ev ng
io
e
afe
n
t y • Co lopm e
• Par
r
•
rup en
t ner
H
u
ship
ma tio t
• For
ma
nr na
igh nd
• Cor l meet
in
re
t s br
i
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mee
nce
t
i
a
n
• Pro
nd
gs
vide
ev
en
need an i
n
ts
s
envi of so sight
r
c
o
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nt
ni
an th
perf tor ou
dt e
o
r
he
mee rman
ting ce
of st
i
n
ake t he n
vulne ho
ld ee
grou rable ers, d
p
socie s and
ty
NonGov
ern
me
nta
Biodi
ver
l
Em
ei
nd
e
al, as w ustr
rat ble l
ell y
m
ne
e
Ge t aina eho
c i nt
•
r
al
sus sha
p nf
a
sh
re rot orm nd
and r ns our ost
a
• Pro
u e bo
nd ness ect a tion
t
e
vide s uppor t
r
v d
o
op of nd
r
p
f or loc
an e
era our
al ec onomic
r
• Im pital anc
t io
dev
s
ula
ca f orm
ns
• Bu elopment
eg
r
e
ild t rust w local
p
ws s , r
o
t
i
h
s
g
h
h
s in all
comm
rc
unit ies
oad et c
ea
• R :1 me ence
• Lo
res e
1 nfer s
ge
n
cal eng
s
•
i
c
p
o
agement worksh
co visit t ing
ye
an
• Lo
y sa
rn ce lo
cal cor
a
nd
ite
ue
ve an p an
porate responsibilit y
• S r t icip
de
repor
go or m Em y m nm
s
a
e
P
ve
t
•
t
i
t
f
ng
•
• 1 :1
lop
ora per fet y ibili viro
meet in
s
s n
orp
me
gs
• C sines nd sa pon d e
nts
u h a res an
• Co
B
•
mmun
lt
e
e
a
s
g
rs
t
e
e
s
it y
and p
ces
• H rpora chan
lans engagement pro
de
• En
n
• Co imate
vironm
e
l
• So
ent and pollut ion cont rol
• C
dL
c
• Job ial invest ment
an
s ecuri
s
r
ty
sto
Loca
l Comm
unities
29
• Produc t qu
al
• Human rig it y and sa
ht
f
• Renewable s • C lima et y • B
te
t
u
light - weig echnolog chang sines
ht ste
ies,
se
e
el pr
thi
odu
cs
cts
• Site visits
• Cus
tom
• Customer•
er
orient
• Wo
ed pu ques
• Par t nersh
t io
blic
• Wo r
ips, e
C
.g. o ations nnair
teams in
•
e
a
u
custo
Op ar
mer r engi nd ev s
s’ p nee en
• Provide i
•
ts
lan
nnov
r
i
I
n
ts
g
par t nersh ative
• nt
ips f
• Ne
or s
growt h
Tr
ust
•
a
• Provide
ina
Tr a
qu
ble •
product alit y
C
s at
goo
value
b
d
p
a
•
P
e
e
y
urit
wards
sec and re
n
ob
• J erat io
s
n
ty
afe emu
ee
R
ds
oy
an ns •
pl
lth tio nt
r vey
ea ndi me nce
e Su
loye
r h co lop elle
mp
ke ng eve exc
• E at ions
i
l
gs
rk er d ona
c
tin publi
e ati
ee
M and mes
er
t • rs
ns
am
o
i
our
t
ne te gr
s of ing
ra slet pro rela
t
ces
w ng ion
suc nstra
ini un
the emo lit y
e
ad ral to by d y, qua
t ss it
en sine ct iv rship and
u du ade saf e k
a
ro le
or
nd vide ing w e
ro rich ienc
n per
x
s
g
urcin
e so
sibl
n
o
s
p
t
res duc nce s
for pro celle
ice
de t y of al ex s pract
o
i
n
s
• C Qual ratio usine
t
coun
• Ope al b
h ac ships
n
oug
• Ethic
t hr relat io wit h our local
e
•
ent
gu
ry
ent
be
ialo gem gagem site
• D ana lar en nt onm gu
od value
me
e
of go
ge
• R ana
very ducts and
i
l
e
m
d
o
y pr
ure
ec ualit
e
• S nd q ces
nsibl ents
a r vi
spo
em
se eet re g requir cess
in
r ac
• M ourc ide fai
s rov
s
ines
• P o bus unities
t por t ropriate
s
p
p
o d ap t
an ymen
pa nditions
co
• G
g
en
de row
e c o era t e
th
r
t hro nomic grow t h
ar
eh
u
job gh revenues,
fin old
s
an er
pr , t axes ,
cia
• K oduc t ion f ees and
l
ey t
innovat ion
tran o provid
ing f air and
t rad s parent
c
o
ing c
mpet it ive
an
ondit i
d
ons
• C
su
oun
rv
t
e
r
y- s p
• C
ys
e
ecific s
onfe
a re
teering groups
rence
• 1
en gem lat i
s and s
:1 f
ta e ons
peaking engagements
o
rma
l p nt
l dial
er
• T
ogues
fo
rm
• P rade p
an
• E ollut io olic y
ce
• S mploy n cont ro
l and e
ocia men
nergy
l and t
econ
omic d
evelopment
G
S
ers
pli
up
ove
rnm
ent a
nd Reg
ulators
In the ArcelorMittal group we recognize that
what we do has an impact on others, and that
we have a responsibility to understand and
manage those impacts responsibly, taking other
people’s rights and priorities into account. We
believe that this engagement is not only the
right thing to do, but that it also supports our
business objectives. We have a stakeholder
Indicators table
Data table
Group
Indicator
Value
2012
Sales
$ (million USD)
2012 highlights
Net income
$ (million USD)
2012 highlights
Crude liquid steel production
toneladas (miles)
2012 highlights
Steel produced
toneladas (millones)
2012 highlights
Coal produced
toneladas (millones)
2012 highlights
Iron ore produced
toneladas (millones)
2012 highlights
Number of employees
Transparent
governance
Investing
in our people
See in
2012 highlights
% of employees completed code of business conduct training
%
Page 7
% of employees completed anti-corruption training
%
Page 7
% of employees completed human rights training
%
Page 8
Operations with a local confidential whistleblowing system
Page 8
Fatalities – Steel
Page 17
Fatalidades – Minning
Page 17
Lost time injury rate – Steel
Page 17
Lost time injury rate – Mining
Page 17
Industrial operations, including mines, certified to OHSAS 18001
%
100
Absenteeism rate – Steel
%
2.94
Absenteeism rate – Mining
%
2.89
Number of employees covered by collective bargaining agreements
%
3843
Number of strikes exceeding one week in duration
%
0
30
Data table
Making
steel
more
sustainable
Indicator
Value
Research and development spend
$ (million USD)
2012
2012 highlights
Page 11
Environmental projects spend
Industrial operations certified to ISO 14001 (steel only)
%
100%
Primary energy consumption (steel only)
CO2 emissions per tonne of steel
Enriching
our
communities
Page 12
Page 11
tonnes
NOx (steel only)
1.61 kg/t AL
SOx (steel only)
0.60 kg/t AL
Steel recycled
See in
tonnes (thousand)
Page 11
% recycled water
Page 13
Community engagement plan
Page 23
Number of local community projects supported by the ArcelorMittal Foundation
Page 27
Employee volunteering projects
Page 23
Corporate Responsibility Report 2012
Community investment spend through ArcelorMittal Foundation
Pages 26 and 27
31
Photographs:
Krishtian Serrato,
Rubén Adame Aragón,
José Luis Ruiz (http://www.flickr.com/photos/bdebaca/456080102/) License: http://creativecommons.org/licenses/by/2.0/deed.es
Alfredo Guerrero (http://www.flickr.com/photos/30118979@N03/8233236038/) License: http://creativecommons.org/licenses/by-nc-sa/2.0/deed.es
Other photographs:
http://creativecommons.org/publicdomain/zero/1.0/deed.es
Design:
Outcom®
32
To find this report online, please visit:
http://corporate.arcelormittal.com/corporate-responsibility/reporting-and-assurance/our-reports/2012
ArcelorMittal Mexico
Sierra Paracaima #115
Col. Lomas de Chapultepec
C.P. 11000
México, DF.
T +52 55 5249 0750
F +52 55 5486 2042
Corporate Affairs Contacts
María Fernanda Vázquez
[email protected]
Rebeca Araya
[email protected]
José Luis Acosta
[email protected]