Cranbrook Social and Community Resources
Transcription
Cranbrook Social and Community Resources
Cranbrook Social and Community Resources Until further notice, please forward any updates or changes for the Cranbrook Social and Community Resources to the Cranbrook Social Planning Society at: [email protected] April 2014 2 Table of Contents: Aboriginal Resources 5 Addiction Resources 16 Children & Youth Resources 24 Collaborative Tables, Foundations & United Way 50 Court & Justice Resources 54 Disability Resources 63 Education & Learning Resources 75 Employment & Financial Resources 85 Food & Nutrition Resources 87 Gay, Lesbian, Bisexual, Transgender, Queer, Intersex, Two-Spirited Resources 93 Health & Wellness Resources 96 Housing Resources 109 Mental Health Resources 116 Senior Resources 124 Transportation Resources 131 Women’s Resources 133 April 2014 3 April 2014 4 Aboriginal Resources April 2014 5 Aboriginal Court Worker: Ktunaxa Nation Contact: Address: Carmelle Laroche 1324, 2nd Street North (Corner of 14th Avenue and 2nd Street North) Located at the Street Angels Cranbrook, BC V1C 4T6 Phone: Toll Free : E-mail: Website: 1-877-811-1190 Extension 365 or 778-375-3293 1-855-221-5732 Fax: 250-489-4585 [email protected] www.familylaw.lss.bc.ca/legal_issues/aboriginal.php Population Served: Aboriginal adults and youth involved in the court system throughout the East and West Kootenay areas. Courts covered are Cranbrook, Creston and Invermere. Telephone calls accepted from the East and the West Kootenay. Referral Process: Self referral. Service Provided: Provide support to aboriginal people in conflict with the law. Family Law in British Columbia Contact: Address: Online resource No address Phone: Email: Website: No phone Fax: No fax No email http://www.familylaw.lss.bc.ca/legal_issues/aboriginal.php Population Served: Aboriginal people requiring support and information related to family law issues such as child custody, support and child protection information. Referral Process: Self referral. Service Provided: Individual’s can locate legal information online and find guides to legal rights. Aboriginal Support Workers: School District # 5 Contact: Address: See list of support workers and school phone numbers listed below. Contact each school below for address or look under EDUCATION section to find a list of schools. Phone: Email: Website: Contact each school below No email Website: http://www.bced.gov.bc.ca/abed/ Joe Pierre - District Facilitator, Amy Woodland Elementary School 250-489-0483 Johanna Kinsman - Amy Woodland Elementary School 250-489-0483 April 2014 6 Sheena Rivers - Gordon Terrace Elementary School 250-426-8248 - responsible for Gordon Terrace Elementary School and Laurie Middle School. Susie Palmer - Highlands Elementary School 250-489-4391 - responsible for Highlands Elementary School, Parkland Middle School and T.M. Roberts Elementary School. Ronalie James - Pinewood Elementary School 250-426-6201 - responsible for Pinewood Elementary School and T.M. Roberts Elementary School. John Barnes - Steeples Elementary School 250-417-0639 - responsible for Steeples Elementary School and Kootenay Orchard Elementary School. Mary Elliot - Laurie Middle School 250-417-3168 Alison Farkvam - Parkland Middle School 250-426-3327 ext. 206 Debbie McPhee - Mount Baker Secondary School 250-426-5241 ext. 748 Kerry Peters - Mount Baker Secondary School 250-489-0677 - responsible for Mount Baker Secondary School and Kootenay Educational Services. Sharon Trefry - Mount Baker Secondary School 250-426-5241 ext. 747 Population Served: School aged Aboriginal, Inuit or Métis children and youth. Referral Process: Self referral and self identify as Aboriginal, Inuit or Métis. Service Provided: Monitor students’ attendance, academic performance, behaviour, enhance school program with culture and language, tutoring, advocate for student and parents if needed, assist with goal planning. Aboriginal Youth Network Contact: Address: Administrator Box 34007 Kingsway PO Phone: Email: Website: 1-866-459-1058 No email http://orgs.tigweb.org/aboriginal-youth-network Edmonton, AB T5G 3G4 Fax:1-866-419-7266 Population Served: Canadian Aboriginal, Inuit or Métis youth. Referral Process: Self referral. Service Provided: Health, education and employment opportunities and information for aboriginal youth, along with news and events happening around the country. ?A ‘Q’ Amnik Elementary School Grades: Address: Kindergarten to Grade 6 7443 Mission Road Cranbrook, BC Phone: Principal: Email: Website: 250-489-5183 Michael Derech [email protected] or [email protected] http://www.aqam.net/services/education-services April 2014 V1C 7E5 Fax: 250-489-5455 7 Youth Worker: Rebecca Lewis (after school program) Breakfast Program: Yes Lunch Program: No Aqanttanam Housing Society Contact: Address: Manager #202-1113 Baker Street Phone: E-mail: Website: 250-417-3774 [email protected] http://aqanttanam.ca Cranbrook, BC V1C 1A8 Fax: No fax Population Served: Aboriginal, Inuit and Métis individuals and families. Referral Process: Self referral. Service Provided: Safe, affordable, adequate housing for urban and rural Aboriginal, Inuit and Métis individuals and families. Archives: Ktunaxa Nation Contact: Address: Mailing: Margaret Teneese (Archivist) 220 Cranbrook Street North 7468 Mission Road Phone: Email: Website: (250) 489-2464 Extension 3105 [email protected] www.ktunaxa.org Cranbrook, BC Cranbrook, BC V1C 7E5 Fax: 250-489-2438 Population Served: Ktunaxa Nation. Referral Process: No referral, resource of historical records. Service Provided: Resource of documents, photographs, and archaeological records, reports, and environmental records, administrative and operational records of the Ktunaxa Nation. Cultural Connections Services: Ktunaxa Kinbasket Child and Family Services Society Contact: Address: Social, Kinship, Guardian or Family Support Worker 7472 Mission Road Cranbrook, BC V1C 7E5 Phone: Email: Website: 250-489-4563 Toll Free: 1-888-489-4563 No email www.ktunaxa.org April 2014 Fax: 250-489-4585 8 Population Served: Aboriginal, Inuit or Métis children, youth, and families. Referral Process: Self referral; Kinship Care parents, social workers, Bands and associations. Service Provided: Researching ancestral (family and Cultural) history of Aboriginal children in care; creating family trees/genograms; leading cultural activities; advising children and families how to apply for Band registration and Métis membership. Employment Services Department: Ktunaxa Nation Contact: Address: Mailing: Employment and Training Officer 220 Cranbrook Street North Cranbrook, BC 7468 Mission Road Cranbrook, BC Phone: Email: Website: 250-489-2464 [email protected] http://www.ktunaxa.org/employment/services.html V1C 7E5 Fax: 250-489-2438 Population Served: All Aboriginal residents. Referral Process: Self referral; Call for an appointment. Service Provided: Assist clients with writing resumes and cover letters, support individuals with job search, job readiness and interview preparation, help applying for employment programs. Employment Training: Métis Association - Kootenay Region Contact: Address: Program Coordinator or Client Support Worker #240-1113 Baker Street Cranbrook, BC Phone: Email: Website: 250-417-3305 No email www.mnbc.ca Toll free 1-888-417-3306 V1C 1A7 Fax: 250 417-3626 Population Served: Métis in the East & West Kootenay. Referral Process: Self referral. Service Provided: Employment and training support. April 2014 9 Family Support Services: Ktunaxa Kinbasket Child and Family Services Society Contact: Address: Family Support Worker 7472 Mission Road Phone: Email: Website: 250-489-4563 Toll Free: 1-888-489-4563 No email www.ktunaxa.org Cranbrook, BC V1C 7E5 Fax: 250-489-4585 Population Served: Aboriginal, Inuit or Métis children, youth, and families. Referral Process: Self referral; Social worker referral. Service Provided: Parenting support, youth mentorship, connection to community resources, life skills coaching, connecting families, developing personalized family plan\goals, and building consistency in families. Services are offered through programs or through one to one support workers. Guardianship Services: Ktunaxa Kinbasket Child and Family Services Society Contact: Address: Social Worker 7472 Mission Road Phone: Email: Website: 250-489-4563 Toll Free: 1-888-489-4563 No email www.ktunaxa.org Cranbrook, BC V1C 7E5 Fax: 250-489-4585 Population Served: Aboriginal, Inuit or Métis children, youth, and families. Referral Process: No referral process; children are placed in care under the Child and Family Community Services Act. Service Provided: Voluntary Care Agreements with parent(s) or guardians; Special needs agreements with parent(s) or guardians; Temporary or Continuing Custody of Children in care. Health: Ktunaxa Nation Contact: Address: Mailing: Cathy Eaton MN NP (F) (Family Nurse Practitioner) 220 Cranbrook Street North Cranbrook, BC 7468 Mission Road Cranbrook, BC Phone: E-mail: Website: Schedule: 250-489-2464 Extension 3173 Fax: 250-420-2782 [email protected] or [email protected] www.ktunaxa.org Cranbrook - Monday and Friday 9:00am to 3:30pm April 2014 V1C 7E5 10 Contact: Address: Mailing: Myanne Peacock, RN/BSN (Community Health Nurse) 220 Cranbrook Street North Cranbrook, BC 7468 Mission Road Cranbrook, BC V1C 7E5 Phone: Email: Website: 250-489-2464 Extension 3025 [email protected] www.ktunaxa.org Contact: Address: Kimberley Keen, BSW/RSW (Aboriginal Patient Navigator) Hospital based East Kootenay Regional Hospital 13, 24th Avenue North Cranbrook, BC V1C 3H9 c\o Ktunaxa Nation Health Phone: E-mail: Website: 250-489-4563 [email protected] www.ktunaxa.org Fax: 250-420-2782 Fax: 250-489-4585 Population Served: Aboriginal individuals and families requiring health services. Referral Process: Self referral; Call for an appointment. Service Provided: Holistic and culturally appropriate health information, medical support, advocacy, nutrition program, and immunization programs. Justice Advocacy: Ktunaxa Kinbasket Child and Family Services Society Contact: Address: Larry York, Justice Worker 7472 Mission Road Cranbrook, BC Phone: Email: Website: (250) 489-4563 Toll Free: 1-888-489-4563 No email www.ktunaxa.org V1C 7E5 Fax: 250-489-4585 Population Served: Aboriginal, Inuit or Métis youth and adults in the East Kootenay. Referral Process: Self referral; Court referral; Bail or Probation officer referral. Service Provided: Supervise the Intensive Support and Supervision Program, Community Service Work Program, Extrajudicial Measures, and other community sentences of youth involved in the Criminal Justice system. Facilitate the Restorative Justice Program, Supervise Community Service Work and Alternative Measures for adults. Assist people with filling out legal documents and forms. April 2014 11 Kootenay Aboriginal Business Development Agency: Ktunaxa Nation Contact: Address: Mailing: Business Development Officer 220 Cranbrook Street North 7468 Mission Road Phone: Email: Website: 250-426-0595 No email www.kabda.org Cranbrook, BC. Cranbrook, BC V1C 7E5 Fax: 250-426-0802 Population Served: Aboriginal, Inuit and Métis people needing support and assistance with business ventures. Referral Process: Self referral. Service Provided: Seminars and individual support for small businesses as well as the promotion and development of Aboriginal entrepreneurship. Ktunaxa Nation Council (KNC) Contact: Address: Mailing: Ktunaxa Nation Council Staff 220 Cranbrook Street North 7468 Mission Road Phone: Email: Website: 250-489-2464 No email www.ktunaxa.org Cranbrook, BC Cranbrook, BC V1C 7E5 Fax: 250-489-2438 Population Served: Member Bands (St. Mary's Indian Band, Lower Kootenay Indian Band, Tobacco Plains Indian Band, Akisqnuk First Nation), off reserve Aboriginals, Inuit, Métis, non-status persons living within the Ktunaxa Traditional Territory. Referral Process: Self referral. Service Provided: Business, community, employment, health, land, social, urban and wellness information/programs/services for Aboriginal, Inuit and Métis individuals and families. Operation Street Angel: Ktunaxa Nation Contact: Address: Shannon Girling-Hebert 1324, 2nd Street North Cranbrook, BC Corner of 14th Avenue and 2nd Street North Phone: Email: Website: Open: 250-420-2756 No email www.ktunaxa.org 2:00pm to 10:00pm, seven days a week April 2014 V1C 4T6 Fax: No fax 12 Population Served: Aboriginal, Inuit, Métis and non-Aboriginal individuals and families. Referral Process: Self referral. Service Provided: Drop in space for at risk individuals and families, provides a safe environment and services such as hot dinners (every evening at 5:00pm except Wednesday, .50 cents or do a chore), computer access, medical services, employment services, laundry, free showers, mental health services, medical services, referral for other services. Operation Street Angel – Nurse Practitioner: Ktunaxa Nation Contact: Address: Tara Fiedler-Graham, Nurse Practitioner 1324, 2nd Street North Cranbrook, BC V1C 4T6 th Private entrance, side door of building on 14 Avenue Phone: Cell: Email: Website: Hours: 250-420-2282 (Street Angels Appointment Line) Fax: No fax 250-919-7819 (Tara Fielder-Graham) No email www.ktunaxa.org or www.interiorhealth.ca Monday, Tuesday, Wednesday 10:00m to 5:00pm and Friday 1:00 to 9:00pm Population Served: Aboriginal, Inuit, Métis and non-Aboriginal individuals and families. Referral Process: Self referral; call or drop in to make an appointment. Service Provided: Holistic and culturally appropriate health information, medical support, advocacy, nutrition program, and immunization programs. Paq’mi Nuq’yuk – Aboriginal Early Years Services: Ktunaxa Kinbasket Child and Family Services Society Contact: Address: Early Years Outreach Worker or Family Support Worker 7472 Mission Road Cranbrook, BC V1C 7E5 Phone: Website: (250) 489-4563 Toll Free: 1-888-489-4563 www.ktunaxa.org Fax: 250-489-4585 Population served: Aboriginal, Inuit or Métis children and their families. Referral process: Self referral. Service Provided: Prenatal/Newborn information, home visits, teach traditional native parenting skills, nutrition, referrals to speech therapy, dental and eye care. April 2014 13 Reconnection Services: Ktunaxa Kinbasket Child and Family Services Society Contact: Address: Reconnection Worker 7472 Mission Road Phone: Email: Website: 250-489-4563 No email www.ktunaxa.org Cranbrook, BC Toll Free: 1-888-489-4563 V1C 7E5 Fax: 250-489-4585 Population Served: Aboriginal, Inuit or Métis children, youth, and families. Referral Process: Self referral. Service Provided: Gatherings for children in care, facilitating reunification, linking families with communities and Bands, organizing visits to cultural events and organizing visits between children and extended family. Sacred Family Circle Services: Ktunaxa Kinbasket Child and Family Services Society Contact: Address: Ktunaxa Kinbasket Child and Families Services Society Staff 7472 Mission Road Cranbrook, BC V1C 7E5 Phone: Email: Website: 250-489-4563 No email www.ktunaxa.org Toll Free: 1-888-489-4563 Fax: 250-489-4585 Population Served: Aboriginal, Inuit or Métis children, youth, and families. Referral Process: Self referral. Service Provided: Gatherings for children in care, facilitating reunification, linking families with communities and Bands, organizing visits to cultural events and organizing visits between children and extended family. Urban Governance: Ktunaxa Nation Contact: Address: Mailing: Diane Whitehead 220 Cranbrook Street North 7468 Mission Road Phone: Email: Website: 250-489-2464 ext. 3106 [email protected] www.ktunaxa.org April 2014 Cranbrook, BC Cranbrook, BC V1C 7E5 Fax: 250-489-2438 14 Population Served: Community meetings to discuss services for marginalized populations. Referral Process: No referral, meetings are open to the community. Service Provided: Monthly meeting third Thursday of the month from 9:00am to 12:00noon. Urban Office: Ktunaxa Kinbasket Child and Family Services Society Contact: Address: Ktunaxa Kinbasket Child and Families Services Staff Chief Joseph Centre 1007 Baker Street Cranbrook, BC V1C 1A6 Phone: Website: (250) 489-4563 Toll Free: 1-888-489-4563 www.ktunaxa.org Fax: 250-489-4585 Population Served: Aboriginal, Inuit or Métis children, youth, and families. Referral Process: Self referral, community and Ktunaxa Kinbasket Child and Family Services Society. Service Provided: Urban office location providing all services previously listed for Ktunaxa Kinbasket Child and Family Services Society. April 2014 15 Addiction Resources April 2014 16 Alcoholics Anonymous (AA) Support Groups Contact: Address: Contacts for local meetings varies Meeting locations vary Phone: Email: Website: Phone number for local meetings varies No email AA General Site For meeting locations, days and times contact: Contact: Address: East Kootenay Addiction Services Society (EKASS) Staff #202-1617 Baker Street Cranbrook, BC V1C 1B4 Phone: Email: Website: 250-489-4344 [email protected] www.ekass.com Website: Schedule of local meetings http://www.ekass.com/resources#SelfHelpGroupScheduleCranbrookKimb erley Toll Free: 1-877-489-4344 Fax: 250-489-1020 Population Served: All people with alcohol addiction issues wanting to attend Alcoholics Anonymous meetings. Referral Process: Self referral. Service Provided: Closed and open group support meetings following a 12 step program. Program times and places vary. Cranbrook Home Detox Program: East Kootenay Addiction Services Society Contact: Address: EKASS Staff Phone: Email: Website: 250-489-4344 [email protected] www.ekass.com #202-1617 Baker Street Cranbrook BC Toll Free: 1-877-489-4344 V1C 1B4 Fax: 250-489-1020 Population served: Adults, seniors, youth with addiction issues. Referral Process: Self referral. Service Provided: Assist the individual with withdrawal from alcohol and/or other addictive substances in their own home. April 2014 17 Drug Awareness Related Education (D.A.R.E) Contact: Address: Phone: Email: Website: D.A.R.E. Officer (local RCMP officer) RCMP Office 31, 11th Avenue South Cranbrook, BC 250-417-4231 No email http://www.dare.org/category/international/canada/ V1C 2N9 Fax: No fax Population Served: Children and youth attending school. Referral Process: Self referral; school referral. Service Provided: Program is offered in local elementary schools and provides information on alternatives to substance abuse. East Kootenay Addiction Services Society (EKASS) Contact: Address: Dean Nicholson #202-1617 Baker Street Phone: Email: Website: 250-489-4344 [email protected] www.ekass.com Cranbrook BC Toll Free: 1-877-489-4344 V1C 1B4 Fax: 250-489-1020 Population Served: Adults, seniors, youth with addiction issues. Referral Process: Self referral. Service Provided: Assist individuals with sobriety, methadone maintenance program, Teen Empowerment and Mastery Program (T.E.A.M.), counselling for youth and adults, and information on drug and alcohol treatment programs. Harm Reduction Group: East Kootenay Addiction Services Society Contact: Address: Phone: Email: Website: April 2014 Deb Summers-Sims, Coordinator (EKASS) East Kootenay Addiction Services Society #202-1617 Baker Street Cranbrook BC 250-489-4344 [email protected] www.ekass.com Toll Free: 1-877-489-4344 V1C 1B4 Fax: 250-489-1020 18 Contact: Address: Kelly Ferguson (ANKORS), HEP C Coordinator 46, 17th Avenue South Cranbrook, BC Phone: Email: Website: 250-426-3383 [email protected] www.ankors.bc.ca V1C 5A8 Fax: 250-426-3221 Population Served: Adult men and women. Referral Process: Self referral; doctor or counsellor referral. Service Provided: Harm reduction support group, drop in participation, advocacy, referrals to outside agencies/supports and education to end opiate use. **NEW ADDRESS EFFECTIVE 01 JUNE 2014 for Kelly Ferguson, Hep C Coordinator: Address: 209, 16th Avenue North Cranbrook, BC V1C 5S8 Phone: Remains the same as noted above Cranbrook Health Unit: Interior Health Authority Contact: Address: Phone: Email: Website: Cranbrook Health Unit Staff Cranbrook Health Unit, Interior Health 20, 23rd Avenue South Cranbrook, BC 250-420-2200 Toll Free: 1-888-426-7566 No email IHA Mental Health/Addictions V1C 5V1 Fax: 250-420-2295 Population Served: Any individual requiring information about addictions. Referral Process: Self referral; doctor or nurse referral. Service Provided: Information and referrals to addiction resources. Methadone Maintenance Program: East Kootenay Addiction Services Society Contact: Address: Phone: Email: Website: Deb Summers-Sims, Coordinator East Kootenay Addiction Services Society #202-1617 Baker Street Cranbrook BC 250-489-4344 [email protected] www.ekass.com Toll Free: 1-877-489-4344 V1C 1B4 Fax: 250-489-1020 Population Served: Individuals with opiate dependency. Referral Process: Self referral; doctor or counsellor referral. April 2014 19 Service Provided: Counselling, advocacy, referrals to outside agencies/supports and education to end opiate use. Narcotics Anonymous (NA) Support Groups Contact: Address: Contacts for local meetings varies Meeting locations vary Phone: Email: Website: Phone numbers for local meetings varies No email http://www.na.org provincial site For meeting locations, days and times contact: Contact: Address: East Kootenay Addiction Services Society (EKASS) Staff #202-1617 Baker Street Cranbrook, BC V1C 1B4 Phone: Email: Website: 250-489-4344 [email protected] www.ekass.com Website: Schedule of local meetings http://www.ekass.com/resources#SelfHelpGroupScheduleCranbrookKimb erley Toll Free: 1-877-489-4344 Fax: 250-489-1020 Population Served: All people with drug addiction issues wanting to attend Narcotics Anonymous meetings. Referral Process: Self referral. Service Provided: Closed and open group support meetings following a 12 step program. Program times and places vary. Overeaters Anonymous (OA) Contact: Address: Phone: Email: Website: Overeaters Anonymous Volunteer Cranbrook United Church 2, 12th Street South Cranbrook, BC No phone number [email protected] http://www.oa.org/ V1C 2R7 Fax: No fax Population Served: Anyone with compulsive or overeating concerns. Referral Process: Self referral. April 2014 20 Service Provided: Program of recovery from compulsive eating following the 12 Steps and the 12 Principles of Overeaters Anonymous. Prevent Alcohol and Risk Related Trauma in Youth (P.A.R.TY.) Program Contact: Address: Phone: Email: Website: Program Coordinator East Kootenay P.A.R.T.Y Program 25, 10th Avenue South Cranbrook, BC V1C 2M9 250-426-8211 Fax: No fax [email protected] http://partyprogram.com/Default.aspx?cid=4&lang=1 Population Served: Youth. Referral Process: Self referral; program is usually arranged through school. Service Provided: Education and information relating to brain injuries and substance misuse. Ponderosa House Contact: Address: Ponderosa House Staff 1908, 5th Street South Phone: Email: Website: 250-426-5064 No email http://www.interiorhealth.ca Cranbrook, BC V1C 1K4 Population Served: Individuals with mental health or addiction issues needing the support of a staffed resource. Referral Process: Self referral; hospital, nurse or doctor referral. Service Provided: Mental health and addictions short term accommodation with full time supportive staff. Problem Gambling Help Line Contact: Address: Phone: Email: April 2014 Problem Gambling Helpline Staff Gaming Policy and Enforcement Branch Box 9311 Station Provincial Government Victoria, BC Toll Free: 1-888-785-6111 No email V8W 9N1 Fax: No fax 21 Website: www.bcresponsiblegambling.ca Population Served: Any individual over the age of 18 with gambling questions/concerns. Referral Process: Self referral; community agency referral. Service provided: One-to-one phone counselling by appointment, information and referrals to local support agencies. Call goes to an operator who does a referral to a counsellor who will then contact the caller. Teen Empowerment and Mastery Program (T.E.A.M.): East Kootenay Addiction Services Society Contact: Address: East Kootenay Addiction Services Society #202-1617 Baker Street Cranbrook BC Phone: Email: Website: 250-489-4344 [email protected] www.ekass.com Toll Free: 1-877-489-4344 V1C 1B4 Fax: 250-489-1020 Population Served: Youth aged 15 to 18 who want to make change in their life. Referral Process: Self referral; school or community agency referral. Service Provided: A five day/overnight treatment program which includes intense personal/emotional work to deal with life challenges and change. Top of the World Ranch Contact: Address: Mailing: Top of the World Staff 8350 Holmes Road PO Box 29 Phone: Email: Website: 250-426-6306 Toll Free: 1-888-996-6306 [email protected] www.topoftheworldranch.com Fort Steele, BC Fort Steele, BC VOB 1N0 Fax: 250-426-6377 Population Served: Anyone with alcohol or drug addictions requiring detoxification and/or treatment. Referral Process: Self referral. Service provided: Four detox rooms with private bathrooms and access to supports and counselling. There is also a 28 day treatment program with rehabilitative services, family support and 24 hour staff. April 2014 22 Wings as Eagles Ministry - Christian Based Treatment Centre Contact: Address: Pastor Ron Short 3331, 21st Street North Phone: Email: Website: 250-489-0144 Cell: 250-426-9730 [email protected] http://www.wingsaseaglesministry.com/home.php Cranbrook BC V1C 6E5 Fax: 250-489-0144 (same as phone) Population Served: Adult males requiring a safe short term treatment program for all addictions. Referral Process: Self referral. Service Provided: 90 day treatment program for individuals on the path to recovery. Women’s Day Treatment Program: East Kootenay Addiction Services Society Contact: Address: Women’s Day Treatment Staff #202-1617 Baker Street Phone: Email: Website: 250-489-4344 [email protected] www.ekass.com Cranbrook BC Toll Free: 1-877-489-4344 V1C 1B4 Fax: 250-489-1020 Population Served: Women who are unable to leave their community to attend treatment and who identify that alcohol and/or drug misuse is a problem. Referral Process: Self referral. Service Provided: Program runs Monday to Friday, 9:00am to 3:00pm for three consecutive weeks. The program is held at different times throughout the year. Women’s Support Groups: East Kootenay Addiction Services Society Contact: Address: Deb Summers-Sims #202-1617 Baker Street Phone: Email: Website: 250-489-4344 [email protected] www.ekass.com Cranbrook BC Toll Free: 1-877-489-4344 V1C 1B4 Fax: 250-489-1020 Population Served: Women in recovery. Referral Process: Self referral. Service Provided: Women for sobriety open meeting Tuesday 12:00noon. April 2014 23 Children & Youth Resources April 2014 24 Adoption: Ministry of Children and Family Development Contact: Address: Adoption Social Worker #201-1212, 2nd Street North Phone: Email: Website: 250-426-1514 No email https://www.mcf.gov.bc.ca/adoption/ Cranbrook, BC V1C 4T6 Fax: 250-426-1441 Population Served: Families requiring information on adoption. Referral Process: Self referral. Service Provided: Services and supports for children, youth and families who have experienced adoption as well as families who are interested in adoption. Adoptive Families Association of British Columbia (AFABC) Contact: Address: Adoption Staff #200-7342 Winston Street Phone: Email: Website: 604-320-7330 Toll Free: 1-866-900-7330 [email protected] www.bcadoption.com Burnaby, BC V5G 2H1 Fax: 604-320-7350 Population Served: Adoptive families in British Columbia. Referral Process: Self referral. Service Provided: Resources, access to books and other material related to adoption, support groups, buddy parents and adoption magazine. AIDS Network Kootenay Outreach and Support Society (ANKORS) Address: 46,17th Avenue South Phone: Website: 250-426-3383 Ext. 101 Toll Free: 1-800-421-2437 Fax: 250-426-3221 www.ankors.bc.ca/east.php or www.ankors.bc.ca Contact: Email: Polly Sutherland, Education and Prevention [email protected] Contact: Email: Gary Dalton, Care Team gary@ankors Contact: Kelly Ferguson, Hepatitis C Prevention & Community Development Coordinator [email protected] Email: April 2014 Cranbrook, BC V1C 5A8 25 Population Served: Youth, adults, seniors. Referral Process: Self referral. Service Provided: Education, information, resources, support and educational workshops with respect to gender identity, sexual health and orientation, HIV/AIDS, Hepatitis C, party safe, condom distribution, sexually transmitted infections and needle exchange and harm reduction supplies. Drop-in Services: Tuesday and Thursday 2:00-4:00pm Needle Exchange: Tuesday and Thursday 2:00-4:00pm **NEW ADDRESS EFFECTIVE 01 JUNE 2014: Address: 209, 16th Avenue North Cranbrook, BC Phone: Remains the same as noted above V1C 5S8 Audiology/Hearing Program: Interior Health Authority Contact: Address: Phone: Email: Website: Karen Verbeurgt, Audiologist Interior Health Authority 20, 23rd Avenue South Cranbrook, BC 250-420-2200 None Audiology - Interior Health V1C 5V1 Fax: 250-420-2295 Population Served: Children and youth age birth to 18 years. Referral Process: Parent referral; doctor, nurse, infant development consultant, child development consultant and teacher referral. Service Provided: Hearing health promotion, identification, assessment and rehabilitation of children with hearing disorders. BC Early Hearing Program (BCEHP) which is a hearing screening completed shortly after birth to assist in the identification of individuals with hearing impairments as soon as possible. Autism Resource Library Contact: Address: Supported Child Development Worker East Kootenay Supported Child Development Regional Office 20-A, 12th Avenue North Cranbrook, BC V1C 3V7 Phone: Email: Website: 250-426-4043 Toll Free: 1-866-426-4043 [email protected] www.ccscranbrook.ca Fax: 250-426-4003 Population Served: Parents, caregivers, paraprofessionals, and professionals living or working with children with autism. Referral Process: Self referral; Community agency referral. April 2014 26 Service Provided: Resource library with books, DVDs, toys, games, therapeutic equipment, curriculum and training materials. Membership is free. Autism Society of British Columbia Contact: Address: Autism Society of British Columbia Staff #303-3701 East Hastings St. Vancouver, BC Phone: Email: Website: 604-434-0880 [email protected] www.autismbc.ca Toll Free: 1-888-437-0880 V5C 2H6 Fax: 604-434-0801 Population Served: Individuals, families and agencies requiring information about autism. Referral Process: Self referral. Service Provided: Information, referral, self-help, advocacy for parents and professionals. Axis Family Resources Limited Contact: Address: Branch Manager #201-125, 10th Avenue South Phone: Email: Website: 250-489-4074 [email protected] http://axis.bc.ca/contact-us/ or http://www.axis.bc.ca Cranbrook, BC V1C 2N1 Fax: 250-489-4042 Population Served: Children, youth and families requiring community based support. Referral Process: Self referral (some services); most referrals come from Ministry of Children & Family Development. Service Provided: Addiction services, behavioural support services, specialized family support, family and individual counselling, foster parent support, children and women's support programs, youth support, specialized resource programs for children in care, Fetal Alcohol Spectrum Disorder (FASD) key worker, parent support services and Sexual Abuse Intervention Program (SAIP). April 2014 27 Bellies to Babies Contact: Address: Pat Chisholm Cranbrook Family Connections Building (beside the skateboard park) 46, 17th Avenue South Cranbrook BC V1C 5A8 Phone: Cell/Text: Email: Website: 250-489-5011 Toll Free: 1-855-589-5011 Fax: 250-489-5905 250-427-8772 [email protected] http://pop.ccscranbrook.ca or http://pop.ccscranbrook.ca/nobodys-perfect/ or www.ccscranbrook.ca Monday to Thursday 9:30am to 4:00pm Open: Population Served: Pregnant women, their partners and new parents. Referral Process: Self referral; doctor, midwife or nurse practitioner referral. Service Provided: Support through pregnancy and birth up to the babies first year, Baby and Me drop in program Tuesday 10:00am to 1:00pm, Pre-natal program for pregnant women and a partner/friend Thursday 11:30am to 2:00pm. **NEW ADDRESS EFFECTIVE 01 JUNE 2014: Address: 209, 16th Avenue North Cranbrook, BC Phone: Remains the same as noted above V1C 5S8 Big Brothers/Big Sisters Contact: Dana Osiowy, Executive Director Carly Eldred or Sally Masters, Mentoring Coordinators Address: Mailing: Cranbrook Access Centre #250-100 Cranbrook Street North Cranbrook, BC Box 207 Cranbrook, BC Phone: Email: Website: 250-489-3111 Toll Free: 1-855-489-3111 Fax: 250-489-4216 [email protected] http://www.bigbrothersbigsisters.ca/cranbrook/en/Home/ V1C 4H7 Population Served: Children ages 6-16 and adult volunteers (19+ yrs). Referral Process: Self referral with parental support; school or community referral. Service Provided: Adult volunteers are matched with children who need a mentor and friend; Teen mentoring program where high school students are matched with elementary school students; In school mentorship program where adult mentors meet with an elementary school student for an hour a week at the child’s school; Go Girls program for girls age 6 to 14 focusing on health, physical activity and positive selfesteem; Couples for Kids program where an adult couple is matched with a child or teen and spend time together in the community; Family mentoring program where an April 2014 28 immigrant family is matched with a local Cranbrook family to receive support learning about the city of Cranbrook. British Columbia Federation of Foster Parents Association (BCFFPA) Contact: Address: British Columbia Federation of Foster Parents Association Staff #207-22561 Dewdney Trunk Road Maple Ridge, BC V2X 3K1 Phone: Email: Website: 604-466-7487 Toll Free: 1-800-663-9999 No email http://bcfosterparents.ca/category/news/ Fax: 604-466-7490 Population Served: Children and youth in foster care and foster families. Referral Process: Self referral. Service Provided: Information, support, programs and training for foster families. British Columbia Healthy Connections Project: Interior Health Authority Contact: Address: Phone: Email: Website: Barb Lockhart, Nurse Interior Health Authority 20, 23rd Avenue South Cranbrook, BC V1C 5V1 250-420-2214 Fax: 250-420-2295 [email protected] http://www.healthyfamiliesbc.ca/home/bc-healthy-connections-project Population Served: First time moms from age 16 to 25 years. Referral Process: Self referral; community, doctor or nurse referral. Service Provided: Support program for first time moms from early pregnancy to when the child turns 2 years of age. Canadian Mental Health Association – Kootenay Branch Contact: Address: Program Staff 39, 13th Avenue South Phone: Email: Website: 250-426-5222 Fax: 250-426-2134 [email protected] www.kootenays.cmha.bc.ca Cranbrook, BC V1C 2V4 Population Served: Children, youth and families. Referral Process: Self referral; school or community referral. April 2014 29 Service Provided: Education, awareness, emotional support for children, youth and their families. Services are both individual and group. Canadian Tire Jumpstart Program Contact: Address: Phone: Email: Website: Stu Deeks Cranbrook KidSport Fund c/o 2943 Edgewood Drive Cranbrook, BC V1C 6C9 250-489-2346 [email protected] http://jumpstart.canadiantire.ca/en/ Population Served: Children age 4 to 18 who require individual financial support to participate in sports activities. Referral Process: Self referral application signed by an adjudicator (professional in the community familiar with the child/youth and the family financial situation). Applications can be found at Western Financial Place. Service Provided: Financial grants with an annual financial cap so that children and youth can participate in recognized sports or activities. Maximum support is for one activity per child, per calendar year. CBK Youth Contact: Dana Osiowy, Executive Director Carly Eldred or Sally Masters, Mentoring Coordinators Address: Mailing: Cranbrook Access Centre #250-100 Cranbrook Street North Cranbrook, BC Box 207 Cranbrook, BC V1C 4H7 Phone: Email: Website: 250-489-3111 Toll Free: 1-855-489-3111 Fax: 250-489-4216 [email protected] http://www.bigbrothersbigsisters.ca/cranbrook/en/Home/ Population Served: Youth 12-19. Referral Process: Self referral. Service Provided: Youth directed initiative to create a more youth friendly Cranbrook through activities and community initiatives. April 2014 30 Child Protection, Guardianship and Kinship Care: Ktunaxa Kinbasket Child and Family Services Society Contact: Address: Social, Kinship, Guardian or Family Support Worker 7472 Mission Road Cranbrook, BC Phone: Email: Website: (250) 489-4563 Toll Free: 1-888-489-4563 None provided www.ktunaxa.org V1C 7E5 Fax: 250-489-4585 Population Served: Aboriginal, Inuit or Métis children, youth, and families. Referral Process: Self referral; through child protection reports/assessments and referrals; other community referral (request for services). Service Provided: Cultural services and connections for Aboriginal, Métis, and Inuit children and families. Child Protection, Guardianship and Resources: Ministry of Children and Family Development Contact: Address: Child Protection, Guardianship or Resource Social Worker #201-1212, 2nd Street North Cranbrook, BC V1C 4T6 Phone: Email: Website: 250-426-1514 No email http://www.mcf.gov.bc.ca/child_protection/ or http://www.mcf.gov.bc.ca/foster/ Fax: 250-426-1441 Population Served: Children, youth and families involved with child protection social workers and foster care. Referral Process: Social worker child removal or referral; youth or caregiver/parent self referral. Service Provided: Protection, safety and support of children and youth in foster care, on independent living or on a youth agreement. Support to parents, guardians or foster parents caring for children and youth in care. Children First Program - East Kootenay Region Contact: Address: Patricia Whalen 16, 12th Avenue North Phone: Email: Website: 250-426-2542 Cell: 250-919-5769 [email protected] www.ekkids.ca or www.ccscranbrook.ca April 2014 Cranbrook, BC V1C 3V7 Fax: 250-426-0543 31 Population Served: Early childhood development community. Referral Process: No referral process this is a community initiative. Service Provided: Community support to identify and develop an integrated and comprehensive model of Early Childhood Development to support all children ages birth to 6 years and their families. Children’s Help Line - British Columbia Contact: Address: Helpline Social Worker No address provided Phone: Email: Website: 310-1234 (no area code required) No email http://www.safekidsbc.ca/helpline.htm or http://www.mcf.gov.bc.ca/getting_help/help.htm Population Served: Any child under the age of 19 years who is being abused or who is at risk for being abused; parents/caregivers who are afraid they might hurt their child; community members who know a family where a child is being abused. Referral Process: Self referral. Service Provided: A social worker is on the other end of the phone line and is willing to listen and take action to stop the abuse of the child calling in or the parent/community member who is calling to report abuse. Children Who Witness Abuse: Canadian Mental Health Association Contact: Address: Program Staff 39, 13th Avenue South Phone: Email: Website: 250-426-7477 [email protected] www.kootenays.cmha.bc.ca Cranbrook, BC V1C 2V4 Fax: 250-426-2134 Population Served: Children age 3 to 18 years, parents/caregivers. Referral Process: Self referral; school or community referral. Service Provided: Psycho-educational program for children who have been exposed to domestic violence or family conflict. The program provides education, awareness and emotional support on an individual or group basis to children, youth and their parents/caregivers. April 2014 32 Child and Youth Mental Health (CYMH): Ministry of Children and Family Development Contact: Address: Child and Youth Mental Health Clinician #201-1212, 2nd Street North Cranbrook, BC Phone: Email: Website: 250-426-1514 No email www.mcf.gov.bc.ca/mental_health/ V1C 4T6 Fax: 250-426-1441 Population Served: Children, youth and their families. Referral Process: Self referral; community, school or doctor referral. Service Provided: Mental health assessment, planning, individual and group therapy for children and youth under the age of 19 years. Parenting groups and school programs. Intake Clinics: are on a first come, first serve basis. Monday 9:30-12:00noon; Tuesday 9:30am-12:00noon; Thursday 10:30-11:30am Children and Youth with Special Needs (CYSN): Ministry of Children and Family Development Contact: Address: Children and Youth with Special Needs Social Worker #201-1212, 2nd Street North Cranbrook, BC V1C 4T6 Phone: Email: Website: 250-426-1514 No email www.mcf.gov.bc.ca/spec_needs/index.htm Fax: 250-426-1441 Population Served: Children and youth with special needs under the age of 19 years and their families. Referral Process: Self or parent referral; community, school or doctor referral. Service Provided: Services and supports for children and youth who have a disability and referrals to outside agencies or services. Columbia Basin Alliance for Literacy (CBAL) Contact: Address: Mailing: Katherine Hough, Community Literacy Coordinator 19, 9th Avenue South Cranbrook, BC 711, 24th Avenue North Cranbrook, BC Phone: Email: Website: 250-417-2896 Cell: 250-421-9383 [email protected] http://www.cbal.org/ V1C 5R7 Fax: 250-417-2672 Population Served: Children, youth, adults, families and seniors. Referral Process: Self referral. April 2014 33 Service Provided: Literacy related activities, programs and learning opportunities for individuals and families. Books for Babies, Family Fun Night, Family Science Night, StrongStart Learning Centres, Parents as Learning Supporters (PALS) and Youth Writing Group. Community Action Program for Children (CAPC) Contact: Address: Niki Sinhart c/o Cranbrook Family Connections (beside the skateboard park) 46,17th Avenue South Cranbrook BC V1C 5A8 Phone: Email: Website: (250) 421-8096 [email protected] http://capc.ccscranbrook.ca or www.ccscranbrook.ca Population Served: Cranbrook children age birth to 6 years and their families Referral Process: Self referral. Service Provided: CAPC offers a variety of free play groups for families with children from birth to 6 years of age. Walk & Play: Monday Walk: 10:00-11:00am meet inside Western Financial Place; Play: 11:00am-12:00pm at Cranbrook Family Connections. Baby and Me: Tuesday 10:00am-12:00noon with songs and rhymes from 10:3011:00am, Cranbrook Family Connections 46, 17th Avenue South. Wiggle, Giggle and Grow: Wednesday 10:00am-12:00pm, Cranbrook Family Connections 46, 17th Avenue South Tumble Time: Thursday 9:30-11:00am, St. Mary’s School 1701, 5th Street South. **NEW ADDRESS EFFECTIVE 01 JUNE 2014: Address: 209, 16th Avenue North Cranbrook, BC Phone: Remains the same as noted above V1C 5S8 Community Connections Society of Southeast British Columbia Contact: Address: Phone: Email: Website: Gwen Noble, Executive Director Administrative Office #100-125, 10th Avenue South Cranbrook, BC 250-426-2976 Toll Free: 1-866-426-4043 [email protected] www.ccscranbrook.ca V1C 2N2 Fax: 250-426-2978 Population Served: Families and individuals requiring support and services. Referral Process: Self referral; community referral. April 2014 34 Service Provided: Offers programs and services for children, youth, adults, seniors and families from pregnancy outreach and preschool/daycare programs. Provide support, referrals and advocacy. **NEW ADDRESS EFFECTIVE 01 JUNE 2014: Address: 209, 16th Avenue North Cranbrook, BC Phone: Remains the same as noted above V1C 5S8 Cranbrook Boys and Girls Club Contact: Address: Lori McNeill, Executive Director 1404, 2nd Street North Phone: Email: Website: 250-426-3830 [email protected] www.bgccan.com Cranbrook BC V1C 3L2 Fax: 250-426-3036 Population Served: Children and youth requiring supports and services. Referral Process: Parent, caregiver or community referral. Service Provided: Safe and supportive programs for children, youth and families so that they can experience new opportunities, overcome barriers, build positive relationships and develop confidence and skills for life. Crisis Centre – 24/7 Distress Phone Services Contact: Address: Centre Staff Crisis Intervention & Suicide Prevention Centre of BC 763 East Broadway Vancouver, BC V5T 1X8 Phone: Phone: Email: Website: 604-872-1811 (Administrative Office) 1-800-784-2433 Toll Free [email protected] Crisis Centre Distress Line Fax: 604-879-6216 Population Served: Youth, adults and seniors requiring emotional support. Referral Process: Self referral. Service Provided: The Distress Phone Services provide confidential, non-judgmental, free emotional support, 24 hours a day, 7 days a week, for people experiencing feelings of distress or despair. Support is offered by phone or by live online chat. April 2014 35 Dental Health Program, Public Health: Interior Health Authority Contact: Address: Phone: Email: Website: Dental Hygienist or Dental Assistant Cranbrook Health Unit, Interior Health 20, 23rd Avenue South Cranbrook, BC 250-420-2231 or None www.interiorhealth.ca V1C 5V1 250-420-2232 Population Served: Children aged birth to 6 years old. Referral Process: Self-Referral, nursing or other professional. Service Provided: Dental Screening, referral for treatment and assistance with accessing funding for dental treatment for children in urgent need. Services include risk assessments for dental decay, fluoride varnish clinics, and school surveys, presentations targeting high-risk groups and vulnerable populations and preschool/daycare kits. Drug Awareness Related Education (D.A.R.E) Contact: Address: Phone: Email: Website: D.A.R.E. Officer (local RCMP officer) RCMP Office 31, 11th Avenue South Cranbrook, BC V1C 2N9 250-417-4231 No email http://www.dare.org/category/international/canada/ Population Served: Children and youth attending school. Referral Process: Self referral; School referral. Service Provided: Program is offered in local elementary schools and provides information on alternatives to substance abuse. East Kootenay Behaviour Intervention Program (EKBIP) Contact: Address: Janice Reid 16,12th Avenue North Phone: Email: Website: 250-426-3344 [email protected] http://bip.ccscranbrook.ca or www.ccscranbrook.ca Cranbrook, BC V1C 3V7 Population Served: Children 0 - 18 and their families. Referral Process: Self referral; community agency referral. April 2014 36 Service Provided: Early intensive behaviour intervention for young children with autism, individually designed education programs for children with developmental delays and disabilities, behaviour consulting, academic and social skills tutoring, community support, caregiver training, resource library. East Kootenay Child Care Resource & Referral (CCRR) Contact: Address: CCRR Coordinator or Consultants 20-B, 12th Avenue North Cranbrook, BC Phone: Email: Website: 250-426-5677 Toll Free: 1-800-661-2445 Fax: None Listed [email protected] http://ccrr.ccscranbrook.ca/ or www.ccscranbrook.ca or V1C 3V7 www.childcarechoices.ca Facebook: East Kootenay CCRR Population Served: Child care providers, families, children, and community partners. Referral Process: Self referral. Service Provided: Child care information, referrals and support for child care providers, families and community partners, toy/resource lending library, craft store, workshops, training, newsletters, consultations and child care subsidy information/resources. East Kootenay Friends of Children Contact: Address: Phone: Email: Website: Pat Chisholm Kootenay Child Development Centre 16, 12th Avenue North Cranbrook, BC V1C 3V7 250-420-1759 Toll Free: 1-866-564-2217 Fax: 250-426-0543 [email protected] http://friendsofchildren.ca/east-kootenay-supporters/ or http://friendsofchildren.ca/helping-families/ Population Served: Families with children in extraordinary medical need. Referral Process: Self referral. Service Provided: Assist with financial support for travel, meals and accommodation involving children’s medical needs, provide resource information and emotional support and coordinate support through links with other organizations. April 2014 37 East Kootenay Infant Development Program (EKIDP) Contact: Address: Phone: Email: Website: Infant Development Worker Kootenay Child Development Centre 16, 12th Avenue North Cranbrook, BC V1C 3V7 250-426-2543 Toll Free: 1-877-999-2543 Fax: 250-426-0543 [email protected] http://ekidp.ccscranbrook.ca or www.ccscranbrook.ca Population Served: Families with children age birth to 3 years who have a diagnosed disability, are experiencing developmental delay or who are at risk of a developmental delay. Referral Process: Self referral; community agency, doctor or health nurse referral. Service Provided: Information, resources, developmental monitoring, home visits to encourage progress, develop new activities and support parents. East Kootenay Supported Child Development Program (EKSCD) Contact: Address: Phone: Email: Website: Supported Child Development Worker Kootenay Child Development Centre 20-A, 12th Avenue North Cranbrook, BC V1C 3V7 250-426-4043 Toll Free: 1-866-426-4043 Fax: 250-426-4003 [email protected] http://ekscd.ccscranbrook.ca/ or www.ccscranbrook.ca Population Served: Families with children age birth to 12 years who attend a licensed child care program and require extra support because they have a developmental delay or disability. Referral Process: Self referral; with parental/guardian permission referrals can also be done by a family member, child care provider or a community agency. Service Provided: Support and guidance to caregiver and child care program staff, specialized resources, direct support to the child at the child care program. East Kootenay Youth Probation: Ministry of Children and Family Development Contact: Address: Team Leader, Bail Supervisor or Youth Probation Officer #201-1212, 2nd Street North Cranbrook, BC V1C 4T6 Phone: Website: 250-426-1514 Toll Free: 1-800-661-6131 Fax: 250-426-1441 http://www.mcf.gov.bc.ca/youth_justice/community.htm Population Served: Youth involved in the criminal justice system aged 12 to 20 years. April 2014 38 Referral Process: RCMP, Justice of the Peace or Court Ordered. Service Provided: Supervision of youth on an undertaking or bail, on extrajudicial sanctions, on probation or other orders/sentences as well as supervision of individuals in a youth or adult custody centre. Federation of Aboriginal Foster Parents (FAFP) Contact: Address: Federation of Aboriginal Foster Parents Staff 3455 Kaslo Street Vancouver, BC Phone: Email: Website: 604-291-7091 Toll Free: 1-866-291-7091 [email protected] http://www.fafp.ca/ V3M 3H4 Fax: 604-291-7098 Population Served: Children and youth in foster care and foster families. Referral Process: Self referral. Service Provided: Information, support, programs and training for foster families. Fetal Alcohol Spectrum Disorder (FASD) – Key Worker and Parent Support Contact: Address: Phone: Email: Website: Key Worker/Parent Support Axis Family Resources Limited #201-125, 10th Avenue South Cranbrook, BC 250-489-4074 [email protected] http://axis.bc.ca/contact-us/ or http://www.axis.bc.ca V1C 2N1 Fax: 250-489-4042 Population Served: Children, youth and families requiring support and information about FASD. Referral Process: Self referral Service Provided: Parent groups, individual/family support and advocacy. Hope Air Contact: Address: Hope Air Staff #207-124 Merton Street Phone: Email: Website: 1-877-346-4673 (Toll Free) [email protected] www.hopeair.org April 2014 Toronto, Ontario M4S 2Z2 Fax: 416-222-6930 39 Population Served: Low income Canadians. Referral Process: Self referral online or by phone. Service Provided: Free flights for individuals and families who are in financial need to travel to healthcare not accessible in their local area. Ideal Family Contact: Address: François Amigues P.O. Box 280, 7770, Jaffray Baynes Lake Road, Jaffray, BC V0B 1T0 Phone: Email: Website: 250-429-3332 [email protected] www.idealsociety.ca/wellness Population Served: East Kootenay Service Provided: 2nd Saturday of the month: meetings for pregnant couples or families. Workshops enhancing optimal pregnancy, birth, postpartum and family life through activities around health, arts and nature. In Your Grasp – Adoption and Foster Care Database Resource Contact: Address: British Columbia Federation of Foster Parents Association (BCFFPA) #207-22561 Dewdney Trunk Road Maple Ridge, BC V2X 3K1 Phone: Email: Website: 604-466-7487 Toll Free: 1-800-663-9999 No email http://bcfosterparents.ca/category/news/ Contact: Address: Adoptive Families Association of British Columbia (AFABC) #200-7342 Winston Street Burnaby, BC V5A 2H1 Phone: Email: Website: 604-320-7330 Toll Free: 1-866-900-7330 [email protected] https://www.bcadoption.com/ Federation of Aboriginal Foster Parents (FAFP) Address: 3455 Kaslo Street Vancouver, BC Phone: Email: Website: April 2014 604-291-7091 Toll Free: 1-866-291-7091 [email protected] http://www.fafp.ca/ Fax: 604-466-7490 V3M 3H4 Fax: 604-291-7098 40 Population Served: Parents/Caregivers requiring supports and services. Referral Process: Self referral. Service Provided: Database of local services and information compiled by Federation of Foster Parents, Adoptive Families Association of BC and the Federation of Aboriginal Foster Parents. Interior Health Children’s Assessment Network (IHCAN) Contact: Address: IHCAN Staff #309-1664 Richter Street Phone: Email: Website: Contact: Address: 250-763-4122 Fax: 250-712-0732 No email http://clbc.cioc.ca/record/CLB2703 Susie Mayson, IHCAN Cranbrook Assessment Coordinator #208-1212, 2nd Street North Cranbrook, BC V1C 4T6 Phone: Email: Website: 250-417-2534 [email protected] www.interiorhealth.ca Kelowna, BC V1Y 8N3 Fax: 250-417-2531 Population Served: Children and youth 19 years and under. Referral Process: Pediatrician or child psychiatrist referral. Service Provided: Multi-disciplinary assessment and diagnostic clinic for children or youth who are suspected of having Autism Spectrum Disorder (ASD), Fetal Alcohol Spectrum Disorder (FASD) or other Complex Developmental Behavioural Conditions referred to as a complex child/youth (CCY). Kids Help Phone - British Columbia Contact: Address: British Columbia Kids Help Phone Staff #1100-1200 West 73rd Avenue Vancouver, BC Phone: Email: Website: 604-267-7057 Toll Free: 1-877-267-7057 [email protected] http://org.kidshelpphone.ca/en/choose/bc/ V6P 6G5 Fax: 604-267-7058 Population Served: Children and youth age 5 to 20 years. Referral Process: Self referral. Service Provided: Counsellor available to answer questions and provide support to children and youth who call the Help Phone 24/7. The counsellor can provide referral contact information to local agencies. Website provides additional supports and information to children, youth and their families. April 2014 41 Kids Help Phone - Canada Contact: Address: Kids Help Phone Counsellor #300-439 University Avenue Phone: Phone: Email: Website: 1-800-668-6868 (Toll Free for Children and Youth) 416-586-5437 (Administrative Office) [email protected] http://org.kidshelpphone.ca/en/about-us/ Toronto, Ontario M5G 1Y8 Fax: 416-586-0651 Population Served: Children and youth age 5 to 20 years. Referral Process: Self referral. Service Provided: Counsellor available to answer questions and provide support to children and youth who call the Help Phone 24/7. The counsellor can provide referral contact information to local agencies. Website provides additional supports and information to children, youth and their families. KidSport Contact: Address: Phone: Email: Website: Stu Deeks Cranbrook KidSport Fund c/o 2943 Edgewood Drive Cranbrook, BC V1C 6C9 250-489-2346 [email protected] http://www.kidsportcanada.ca/index.php Population Served: Children age 6 to 18 who require individual financial support to participate in sports activities. Referral Process: Self referral application signed by an adjudicator (professional in the community familiar with the child/youth and the family financial situation). Service Provided: Financial grants with an annual cap per year, per child so that children and youth can participate in recognized sports led by a qualified coach. The KidSport calendar year runs September 1st through August 31st. Applications can be found at Western Financial Place or through the following link: http://www.kidsportcanada.ca/chapters/bc/2013_applications/2013ks_cranbrook_application.pdf Kootenay Child Development Centre Contact: Address: April 2014 Office Manager Kootenay Child Development Centre 42 16, 12th Avenue North Phone: Email: Website: Cranbrook, BC V1C 3V7 250-426-7707 [email protected] www.ccscranbrook.ca Population Served: Families with children age birth to 18 years. Referral Process: Self referral; doctor or community. Service Provided: Support and services to families and children who attend programs at the Kootenay Child Development Centre. Kootenay East Youth Program (KEY): WJS Canada - Provincial Contact: Address: Mailing: Program Manager Not Listed PO Box 983 Phone: Email: Website: 250-426-3387 [email protected] http://wjscanada.com Cranbrook, BC Cranbrook, BC V1C 4J6 Fax: 250-426-3079 Population Served: Young offenders age 13 to 18 in British Columbia. Referral Process: MCFD, youth probation officers throughout British Columbia can refer. Service Provided: KEY is a 24 hour staffed, Full Time Attendance Program for youth whose serious or repeated criminal behaviour shows a need for greater control and supervision. The program is filled with a variety of activities which encourage positive self-esteem and acceptable social behaviour with focuses on Cognitive Thinking Skills, Anger Management, Life Skills and Physical Fitness. Legal Rights for Youth – Justice Education Society Contact: Address: Phone: Email: Website: Justice Education Staff Justice Education Society - Head Office #260-800 Hornby St. Vancouver, BC 604-660-9870 info(@)JusticeEducation.ca www.legalrightsforyouth.ca/ V6Z 2C5 Fax: 604-775-3476 Population Served: Youth researching their legal rights. Referral Process: Self referral. April 2014 43 Service Provided: Website that provides legal information for youth on work, driving, medical rights, online safety, abuse and sexual assault, crime, consumer rights and debt and starting a business. Nobody's Perfect Parenting Program Contact: Address Phone: Email: Website: Bellies to Babies program staff 46 17th Ave. S, Cranbrook, BC VC 5A8 250-489-5011 Fax: 250-489-5905 [email protected] www.ccscranbrook.ca Population served: Families with children birth to 5 years of age and experiencing parenting challenges Referral Process: self-referral or through other community agencies Service Provided: Facilitated Parenting program held for 2 hours/week & 6-8 weeks in duration. 2 sessions/year. Parents get support by discuss real life parenting with other parents wanting to grow in their parenting capacity. Parents decide the topics to be discussed and also receive information & support from trained group leaders. It's free! Child minding & meals provided. Transportation assistance is available Over The Rainbow Family Services - Birthing, Breastfeeding & Bonding Contact: Address: Daleen Bybee 41 Wallinger Ave Kimberley BC V1A1Y6 Phone: 250-426-0299 Email: [email protected] Website: www.overtherainbowfamily.com Population Served: East Kootenay families from pregnancy through childbirth and beyond. Referral Process: Self referral. Service Provided: Lactation consultations, prenatal education, baby wearing education, breastfeeding peer support groups (Cranbrook, Creston, Elkford, Fernie, Kimberley & Sparwood). Paq’mi Nuq’yuk – Aboriginal Early Years Services: Ktunaxa Kinbasket Child and Family Services Society Contact: Address: April 2014 Early Years Outreach Worker or Family Support Worker 7472 Mission Road Cranbrook, BC V1C 7E5 44 Address: Phone: Email: Website: Chief Joseph Centre (Urban Office) 1007 Baker Street Cranbrook, BC (250) 489-4563 Toll Free: 1-888-489-4563 None provided. www.ktunaxa.org V1C 1A6 Fax: 250-489-4585 Population Served: Aboriginal, Inuit or Métis children and their families. Referral Process: Self referral. Service Provided: Prenatal/Newborn information, home visits, teach traditional native parenting skills, nutrition, referrals to speech therapy, dental and eye care. Pediatricians Contact: Address: Pediatrician Office Staff 16, 12th Avenue North Phone: Email: Website: 250-426-9008 [email protected] No website Cranbrook, BC V1C 3V7 Fax: No fax Population Served: Children birth to age 18 years. Referral Process: Family doctor referral to the pediatrician. Service Provided: Medical care of children and referrals to other resources such as child psychiatry. Poverty Reduction Initiative Contact: Address: Darcy Victor, Family Consultant #201-1212, 2nd Street North Cranbrook, BC Phone: Email: Website: 250-421-1197 [email protected] None V1C 4T6 Population Served: Families on low income with children under the age of 19. Referral Process: Self referral; with permission of family community referral. Service Provided: Respectful and practical support working with each family to identify strengths, needs and challenges. Connect the family with services and resources in the community. April 2014 45 Prevent Alcohol and Risk Related Trauma in Youth (P.A.R.TY.) Program Contact: Address: Phone: Email: Website: Program Coordinator East Kootenay P.A.R.T.Y Program 25, 10th Avenue South Cranbrook, BC V1C 2M9 250-426-8211 Fax: No fax [email protected] http://partyprogram.com/Default.aspx?cid=4&lang=1 Population Served: Youth. Referral Process: Self referral; program is usually arranged through school. Service Provided: Education and information relating to brain injuries and substance misuse. Public Guardian and Trustee of British Columbia (PGT) Contact: Address: Public Guardian and Trustee Staff #700-808 West Hastings Street Vancouver, BC Phone: Email: Website: 604-660-4444 [email protected] http://www.trustee.bc.ca V6C 3L3 Fax: 604-660-0374 Population Served: Children and youth who have no parents or guardians. Referral Process: The province of British Columbia takes over protection of children and youth interests when there is no one else to care for them and their financial, legal or personal interests (parents are deceased or can no longer care for their children). Service Provided: Protect the legal, financial and personal interests of children and youth under the age of 19. Second Chance Youth Program (SCYP): WJS Canada Contact: Address: Mailing: Program Manager 133, 7th Avenue South PO Box 983 Phone: Email: Website: 250-421-0608 or 250-426-3387 [email protected] http://wjscanada.com Cranbrook, BC Cranbrook, BC V1C 4J6 Fax: No fax Population Served: Young offenders age 13 to 18 in the East Kootenay. April 2014 46 Referral Process: MCFD youth probation officers. Service Provided: This is a Case Aid Program designed to provide supplementary supervision and case management of young offenders. A youth worker may monitor probation conditions, provide supervision of community work, provide life skills training, substance abuse awareness, employment readiness, supportive relationship building and any other components deemed to reduce the probability of future offending behaviour. Stepping Out Program: WJS Canada Contact: Address: Mailing: Program Manager 133, 7th Avenue South PO Box 983 Phone: Email: Website: 250-489-4339 Cell: 250-919-5985 [email protected] http://wjscanada.com Cranbrook, BC Cranbrook, BC V1C 4J6 Fax: No fax Population Served: Youth age 13 to 18 requiring life skills. Referral Process: MCFD, Children and Youth with Special Needs social worker. Service Provided: Life skills program focusing on positive social interactions through fun and engaging life skills activities, games and events. StrongStart British Columbia Contact: Address: Phone: Email: Website: StrongStart Coordinator Amy Woodland Elementary School 911, 6th Street South Cranbrook, BC V1C 1L6 250-426-7258 No email http://www.cbal.org/ Population Served: Preschool children and their families. Referral Process: Self referral. Service Provided: Drop in pre-literacy learning program to assist children when they enter kindergarten. Amy Woodland Elementary School: Monday, Tuesday, Wednesday, Thursday, Friday 8:45-11:45am Contact: Address: Phone: April 2014 StrongStart Coordinator Steeples Elementary School 700, 24th Avenue North 250-426-3352 Cranbrook, BC V1C 5P6 Fax: No fax 47 Email: Website: No email http://www.cbal.org/ Population Served: Preschool children and their families. Referral Process: Self referral. Service Provided: Drop in pre-literacy learning program to assist children when they enter kindergarten. Steeples Elementary School: Monday, Tuesday, Thursday, Friday 9:00am-12:00noon; Wednesday 4:30-7:30pm includes a light dinner 5:00-6:00pm. Success by Six Contact: Address: Keri Rinehart c/o Cranbrook Family Connections Building (beside the skateboard park) 46, 17th Avenue South Cranbrook BC V1C 5A8 Phone: Email: 250-427-5663 [email protected] www.successby6bc.ca/ Website: Fax: No fax Population Served: Early Childhood Development committee, children aged birth to 6 years and their families. Referral Process: Self referral. Service Provided: Supports the Early Years Committee to build capacity within the community to facilitate and promote healthy development for children ages 0-6. **NEW ADDRESS EFFECTIVE 01 JUNE 2014: Address: 209, 16th Avenue North Cranbrook, BC Phone: Remains the same as noted above V1C 5S8 Summit Community Services Society Contact: Address: Manager #100-125, 10th Avenue South Phone: Email: Website: 250-489-3114 [email protected] http://summitfamily.ca/ Cranbrook, BC V1C 2N1 Fax: 250-489-3151 Population Serviced: Women, children and men who have experienced sexual assault, violence in relationships and/or childhood abuse. Referral Process: Self referral. Service Provided: Provide counselling and support as well as referrals to other services as necessary. Community and police based victim services and women’s support services. April 2014 48 VIP Program (School Based Children Who Witness Abuse): Canadian Mental Health Association Contact: Address: Program Staff 39, 13th Avenue South Phone: E-mail: Website: 250-426-7477 [email protected] www.kootenays.cmha.bc.ca Cranbrook, BC V1C 2V4 Fax: 250-426-2134 Population Served: Children age 3 to 18 years, parents/caregivers. Referral Process: Self referral; school or community referral. Service Provided: Psycho-educational program for children who have been exposed to domestic violence or family conflict. The program provides education, awareness and emotional support on an individual or group basis to children, youth and their parents/caregivers. Youth Outreach and Family Support: Canadian Mental Health Association Contact: Address: Youth Outreach Worker 39, 13th Avenue South Phone: E-mail: Website: 250-426-7477 [email protected] www.kootenays.cmha.bc.ca Cranbrook, BC V1C 2V4 Fax: 250-426-2134 Population Served: Youth age 12 to 18. Referral Process: Self referral; school or community referral. Service Provided: Outreach workers support youth with budgeting, future planning, conflict resolution, and how to communicate with friends. The support worker will meet with the youth weekly for four to six months. April 2014 49 Collaborative Tables, Foundations, and United Way April 2014 50 Community Social Planning Society of Cranbrook and Area Contact: Address: Project Coordinator c/o 930 Baker Street Phone: Email: Website: Facebook: No phone [email protected] None CranbrookSocialPlanning Cranbrook, BC V1C 1A5 Fax: no fax Population Served: Monthly meetings held in Cranbrook and attended by community partners and individuals working on social issues in Cranbrook. Referral Process: Self referral; community agency or interested citizens of Cranbrook an attend the meetings. Service Provided: Work on community projects. Cranbrook and District Community Foundation Contact: Address: Riley Wilcox, Executive Director #250-100 Cranbrook Street Cranbrook, BC Phone: Email: Website: 250-426-1119 [email protected] Cranbrook and District Community Foundation V1C 3P9 Fax: No fax Population Served: Cranbrook and area Referral Process: No referral required. Service Provided: Builds Community endowments, provides grants to charities and convenes community around common challenges and opportunities. Cranbrook Early Years Committee Contact: Address: Cranbrook Early Years Committee Coordinator c/o Cranbrook Family Connections (beside the skateboard park) 46, 17th Avenue South Cranbrook BC V1C 5A8 Phone: Email: Website: No phone [email protected] http://cranbrook.ekkids.ca/ Fax: No fax Population Served: Cranbrook children age birth to 6 years and their families. Referral Process: Self referral. Service Provided: A group of community agencies and individuals who meet to promote healthy early childhood development for families. April 2014 51 **NEW ADDRESS EFFECTIVE 01 JUNE 2014: Address: 209, 16th Avenue North Cranbrook, BC Phone: Remains the same as noted above V1C 5S8 Cranbrook Food Action Committee & the Cranbrook Public Produce Garden Contact: Address: Phone: Email: Website: Shannon Grey Duncan Garden: Eric MacKinnon Park (18th St. & 6th Ave. N) Cranbrook, BC 250 427-7981 [email protected] www.cranbrookfoodaction.com Population Served: Everyone! Any time! Referral Process: none Service Provided: The Cranbrook Public Produce Garden is a community food-growing garden open to everyone, at any time. It is owned by everyone that comes in the gates, equally. Come and take part by helping to plan, weed, maintain, and harvest the fresh produce. Workshops and work bees are held regularly, or just come on your own. The Cranbrook Food Action Committee is dedicated to increasing local food security and is involved in a variety of projects, including local food guides, workshops in the garden and kitchen, and a community kitchen project. Current info can be found about the garden and the committee at the Facebook page: Cranbrook Food Action Committee. East Kootenay Division of Family Practice Contact: Address: Patti Phillips 2978 Simpson Road Phone: 250-426-7041 Email: Website: [email protected] www.divisionsbc.ca Cranbrook, BC V1C 6T2 Fax: No fax Population Served: Local physicians. Referral Process: No referral; collaborative working group. Service Provided: The East Kootenay Division of Family Practices represents family physicians in the East Kootenay. Together, the members work to improve patient access to local primary care, increase local physicians’ influence on health care delivery and policy, and provide professional support for physicians. The Division gives local physicians an opportunity to work collaboratively with the Interior Health Authority, the GPSC, and the Ministry of Health to identify health care needs in the local community and develop solutions to meet those needs. April 2014 52 United Way of Cranbrook and Kimberley Contact: Address: Donna Brady-Fields, Executive Director 930 Baker Street Cranbrook, BC Phone: Email: Website: 250-426-8833 [email protected] www.ourunitedway.ca V1C 1A5 Fax: No fax Population Served: Cranbrook, Kimberley and surrounding area Referral Process: No referral required. Service Provided: Supports local charities through annual giving. Urban Governance - Ktunaxa Nation Contact: Address: Mailing: Diane Whitehead 220 Cranbrook Street North 7468 Mission Road Phone: 489-2438 Email: Website: 250-489-2464 ext. 3106 Cranbrook, BC Cranbrook, BC V1C 7E5 Fax: 250- [email protected] www.ktunaxa.org Population Served: Community meetings to discuss services for marginalized populations. Referral Process: No referral, meetings are open to the community. Service Provided: Monthly meeting third Thursday of the month from 9:00am to 12:00noon. Location of meeting changes so call or email for meeting location. April 2014 53 Court & Justice Resources April 2014 54 Aboriginal Court Worker Contact: Address: Carmelle Laroche 1324, 2nd Street North (Corner of 14th Avenue and 2nd Street North) Located at the Street Angels Office Cranbrook, BC Phone: Toll Free : E-mail: Website: 1-877-811-1190 Extension 365 1-855-221-5732 [email protected] www.nccabc.ca or 778-375-3293 Fax: 250-489-4585 Population Served: Aboriginal adults and youth involved in the court system throughout the East Kootenay. Referral Process: Self referral. Service Provided: Provide support to aboriginal people in conflict with the law. Cranbrook Community Corrections - Adult Probation Contact: Address: Manager, Bail Supervisor or Probation Officer #101-117, 10th Avenue South Cranbrook, BC Phone: Email: Website: 250-426-1210 Toll Free: 1-866-800-5522 No email http://www.pssg.gov.bc.ca/corrections/index.htm V1C 2N1 Fax: 250-426-1602 Population Served: Adults 18 and over involved in the criminal justice system. Referral Process: RCMP, Justice of the Peace or Court Ordered. Service Provided: Supervision of adults on alternative measures, on bail, on community sentences, or in provincial custody centres. Cranbrook Courthouse Contact: Address: Court Clerk 102, 11th Avenue South Phone: Email: Website: 250-426-1234 (listen to the prompts) No email http://www.provincialcourt.bc.ca Cranbrook, BC V1C 2P3 Fax: 250-426-1352 Population Served: Any individual involved in criminal, family or small claims Court matters. Referral Process: Summons, warrant for arrest, notice of the Courts or self application. Service Provided: Provincial and Federal Court matters heard before a Justice of the Peace or Judge including mediation. Law library is also available for those individuals researching legal matters. April 2014 55 Crown Counsel, Cranbrook Access Centre Contact: Address: District Crown Counsel #201-100 Cranbrook Street North Cranbrook, BC Phone: Email: Website: 250-426-1525 Toll Free: 1-888-249-9111 Fax: 250-426-1524 No email http://www.ag.gov.bc.ca/prosecution-service/BC-prosecution/crowncounsel.htm V1C 3P9 Population Served: Representation on behalf of the community. Referral Process: No referral; prosecution of alleged offences/crime. Service Provided: Prosecution of all offences and appeals under the Criminal Code of Canada. Dial - A - Law Contact: Address: Automated system No address Phone: Email: Website: 1-800-565-5297 No email http://www.cbabc.org/For-the-Public/Dial-A-Law/Scripts Fax: No fax Population Served: Anyone requiring legal advice or wanting to know more about the legal system in British Columbia. Referral Process: Self referral. Service Provided: Library of legal information that can be accessed 24/7 either by phone or online. East Kootenay Travelling Poverty Law Advocate Program Contact: Address: Carin Morrish, Travelling Advocate c/o Community Connections Society of Southeast British Columbia #104-125, 10th Avenue South Cranbrook, BC V1C 2N1 Phone: Cell: Email: Website: 250-426-4293 Toll Free: 1-877-298-2211 Fax: 250-426-2984 250-417-7472 [email protected] http://www.ekadvocate.com/ or http://www.ccscranbrook.ca Population Served: Individuals requiring advocacy. Referral Process: Self referral. April 2014 56 Service Provided: Advocacy and support with tenant rights, dispute resolution, welfare information, appeals and other legal information. **NEW ADDRESS EFFECTIVE 01 JUNE 2014: Address: 209, 16th Avenue North Cranbrook, BC Phone: Remains the same as noted above V1C 5S8 East Kootenay Youth Probation Contact: Address: Team Leader, Bail Supervisor or Youth Probation Officer #201-1212, 2nd Street North Cranbrook, BC V1C 4T6 Phone: Email: Website: 250-426-1514 Toll Free: 1-800-661-6131 Fax: 250-426-1441 No email http://www.mcf.gov.bc.ca/youth_justice/community.htm Population Served: Youth involved in the criminal justice system aged 12 to 20 years. Referral Process: RCMP, Justice of the Peace or Court Ordered. Service Provided: Supervision of youth on an undertaking or bail, on extrajudicial sanctions, on probation or other orders/sentences as well as supervision of individuals in a youth or adult custody centre. Family Justice Contact: Address: Phone: Phone: Email: Website: Joanne Smith, Family Court Counsellor Cranbrook Courthouse 102, 11th Avenue South Cranbrook BC V1C 2P3 250-426-1660 Toll Free: 1-888-518-8822 Fax: 250-426-1690 604-660-2192 Toll Free: 1-888-216-2211 Family Justice Info. Line No email http://www.ag.gov.bc.ca/family-justice/index.htm or http://www.familieschange.ca Children’s website Population Served: Families going through separation or divorce. Referral Process: Self referral. Service Provided: Focus is on the needs of children and youth when parents separate. April 2014 57 Family Law in British Columbia Contact: Address: Phone: Email: Website: Family Law in BC website team Legal Services Society #400-510 Burrard Street Vancouver, BC V6C 3A8 No phone contact No email http://www.familylaw.lss.bc.ca/utility/about.php Population Served: Anyone requiring legal information. Referral Process: No referral; online self help site. Service Provided: Legal online information pertaining to divorce, separation, adoption, abuse and violence, common-law relationships, child support and spousal support. Justice Advocacy: Ktunaxa Kinbasket Child and Family Services Society Contact: Address: Larry York, Justice Worker 7472 Mission Road Cranbrook, BC Phone: Email: Website: (250) 489-4563 Toll Free: 1-888-489-4563 No email www.ktunaxa.org V1C 7E5 Fax: 250-489-4585 Population Served: Aboriginal, Inuit or Métis youth and adults in the East Kootenay. Referral Process: Self referral; Court referral; Bail or Probation officer referral. Service Provided: Supervise the Intensive Support and Supervision Program, Community Service Work Program, Extrajudicial Measures, and other community sentences of youth involved in the Criminal Justice system. Facilitate the Restorative Justice Program, Supervise Community Service Work and Alternative Measures for adults. Assist people with filling out legal documents and forms. Kootenay East Youth Program (KEY): WJS Canada - Provincial Contact: Address: Mailing: Program Manager Not Listed PO Box 983 Phone: Email: Website: 250-426-3387 [email protected] http://wjscanada.com Cranbrook, BC Cranbrook, BC V1C 4J6 Fax: 250-426-3079 Population Served: Young offenders age 13 to 18 in British Columbia. Referral Process: MCFD, youth probation officers throughout British Columbia can refer. April 2014 58 Service Provided: KEY is a 24 hour staffed, Full Time Attendance Program for youth whose serious or repeated criminal behaviour shows a need for greater control and supervision. The program is filled with a variety of activities which encourage positive self-esteem and acceptable social behaviour with focuses on cognitive thinking skills, anger management, life skills and physical fitness. Legal Aid Contact: Address: Richard Strahl, Lawyer 5,12th Avenue South Phone: Email: Website: 250-426-4066 Toll Free: 1-877-426-4066 No email http://legalaid.bc.ca LEGAL AID INTAKE HOURS: Cranbrook, BC V1C 1A7 Fax: 250-426-4076 Monday and Wednesday (By phone or in person) 9:30am to 3:00pm Population Served: Any individual who requires legal representation due to involvement in the criminal justice system. Referral Process: Self referral; legal aid application required. Service Provided: Legal support for Court appearances. Legal Rights for Youth – Justice Education Society Contact: Address: Phone: Email: Website: Justice Education Staff Justice Education Society - Head Office #260-800 Hornby St. Vancouver, BC 604-660-9870 info(@)JusticeEducation.ca www.legalrightsforyouth.ca/ V6Z 2C5 Fax: 604-775-3476 Population Served: Youth researching their legal rights. Referral Process: Self referral. Service Provided: Website that provides legal information for youth on work, driving, medical rights, online safety, abuse and sexual assault, crime, consumer rights and debt and starting a business. April 2014 59 Povnet - Provincial and National Contact: Address: No direct contact person; Provincial and National online community. No address, online community Phone: Email: Website: No direct phone number See online form to send email http://www.povnet.org Fax: No fax Population Served: Any individual or organization requiring information on poverty and advocacy. Referral Process: Self referral; online anti-poverty community. Service Provided: Information on welfare, housing and homelessness, youth and poverty, disability benefit information and other legal information, legislation and policy. Online resource allows a search of local advocacy information and organizations. Restorative Justice Contact: Address: Phone: E-mail: Website: Cranbrook & District Restorative Justice Society c/o Cranbrook RCMP 31, 11th Avenue South Cranbrook BC 250-489-3471 Extension 4238 [email protected] No website V1C 2N9 Fax: 250-417-4211 Population Served: Individuals who are in conflict with the law (who are not before the Courts) where both the victim and the alleged offender wish to participate in restorative justice. Referral Process: RCMP referral. Service Provided: An alternative to the court system for alleged offenders where the focus is on offender accountability, problem solving and creating an equal voice for both the offender and the victim. Second Chance Youth Program (SCYP): WJS Canada Contact: Address: Mailing: Program Manager 133, 7th Avenue South PO Box 983 Phone: Email: Website: 250-421-0608 or 250-426-3387 [email protected] http://wjscanada.com Cranbrook, BC Cranbrook, BC V1C 4J6 Fax: No fax Population Served: Young offenders age 12 to 20 in the East Kootenay. April 2014 60 Referral Process: MCFD youth probation officers. Service Provided: This is a Case Aid Program designed to provide supplementary supervision and case management of young offenders. A youth worker may monitor probation conditions, provide supervision of community work, provide life skills training, substance abuse awareness, employment readiness, supportive relationship building and any other components deemed to reduce the probability of future offending behaviour. Victim Information Line Contact: Address: Victim Information Line Worker No address Phone: Email: Website: Toll Free: 1-800-563-0808 No email No website Fax: No fax Population Served: Victim with a civil restraining or protection order against someone. Referral Process: Self referral. Service Provided: Contact the Victim Information Line for information or if you feel your life is at risk contact the police or the Victim Information Line Victim Information Unit - Federal Offenders Contact: Address: Phone: Email: Website: National Parole Board/Correction Service Canada Ministry of Attorney General #305-32315 South Fraser Way Abbotsford, BC Toll Free: 1-888-999-8828 No email No website V2T 1W6 Fax: 604-870-2498 Population Serviced: Victims of a crime where the adult offender received a jail sentence of more than two years. Referral Process: Self referral. Service Provided: You may contact the National Parole Board/Correction Service Canada for information on the offender. April 2014 61 Victim Notification Unit - Provincial Offenders Contact: Address: Phone: Email: Website: BC Corrections Branch Ministry of Attorney General PO Box 9204, Station Provincial Government Victoria, BC Toll Free: 1-877-315-8822 No email No website V8W 9J1 Fax: 250-952-4497 Population Serviced: Victims of a crime where the adult offender received a jail sentence of less than two years. Referral Process: Self referral; must register for the automated notification system. Service Provided: Automated system that will contact you at the telephone number you have registered to receive updated information on the offender (name of jail, transfers, escapes, return to custody, dates of parole hearings, unescorted temporary absences, and release date at end of sentence). You may also call the automated notification system 24/7 to access information on the offender. Information on the offender will not be released if the offender is awaiting trial and has not been sentenced or if the offender did not receive a jail sentence. Victim Services - RCMP Contact: Address: Victim Service Worker c/o RCMP 31, 11th Avenue South Cranbrook, BC Phone: Email: Website: 250-417-4225 No email No website V1C 2N9 Fax: 250-417-4211 Population Serviced: Direct service to victims and witnesses of crime. Referral Process: RCMP referral; self referral. Service Provided: Assistance and support to victims of crime or witnesses of crime. Provide practical assistance, information, emotional support and referrals to other services as needed 24/7 through RCMP contact. April 2014 62 Disability Resources April 2014 63 Access 2 Entertainment – National Program Contact: Address: Phone: Email: Website: Access 2 Entertainment Staff Access 2 Program c/o Easter Seals Canada #401-40 Holly Street Toronto, ON 416-932-8382 Toll Free: 1-877-376-6362 [email protected] www.access2card.ca/programinformation M4S 3C3 Fax: 416-932-9844 Population Served: Individuals with disabilities who require a support person so that they can attend movie theatres and attractions across Canada. Referral Process: Self referral; application must be completed and a health care provider must sign the application. Service Provided: The person with a disability applies for an Access 2 Entertainment card. Once approved the person with a disability pays full price for admission to movies and local attractions and the support person goes for free. Autism Resource Library Contact: Address: Supported Child Development Worker East Kootenay Supported Child Development Regional Office 20-A, 12th Avenue North Cranbrook, BC V1C 3V7 Phone: Email: Website: 250-426-4043 Toll Free: 1-866-426-4043 [email protected] www.ccscranbrook.ca Fax: 250-426-4003 Population Served: Parents, caregivers, paraprofessionals, and professionals living or working with children with autism. Referral Process: Self referral; community agency referral. Service Provided: Resource library with books, DVDs, toys, games, therapeutic equipment, curriculum and training materials. Membership is free. Autism Society of British Columbia Contact: Address: Autism Society of British Columbia Staff #303-3701 East Hastings St. Vancouver, BC Phone: Email: Website: 604-434-0880 [email protected] www.autismbc.ca April 2014 Toll Free: 1-888-437-0880 V5C 2H6 Fax: 604-434-0801 64 Population Served: Individuals, families and agencies requiring information about autism. Referral Process: Self referral. Service Provided: Information, referral, self help, advocacy for parents and professionals. Axis Family Resources Limited Contact: Address: Branch Manager #201-125, 10th Avenue South Phone: Email: Website: 250-489-4074 [email protected] http://axis.bc.ca/contact-us/ or http://www.axis.bc.ca Cranbrook, BC V1C 2N1 Fax: 250-489-4042 Population Served: Children, youth and families requiring community based support. Referral Process: Self referral (some services); most referrals come from Ministry of Children & Family Development. Service Provided: Addictions services, behavioural support services, specialized family support, family and individual counselling, foster parent support, children and women's support programs, youth support, specialized resource programs for children in care, Fetal Alcohol Spectrum Disorder (FASD) key worker, parent support services and Sexual Abuse Intervention Program (SAIP). Blade Runner Shredding Service – Cranbrook Society for Community Living (CSCL) Contact: Address: Blade Runners Shredding Service Staff c/o Cranbrook Society for Community Living 22, 14th Avenue South Cranbrook BC Phone: 250-421-1537 Email: [email protected] Website: www.cranbrookscl.ca/bladerunner or www.cranbrookscl.ca V1C 2W8 Population Served: Youth and adults with developmental disabilities. Referral Process: Self referral; community, family or social worker referral. Service Provided: Social enterprise owned and operated by Cranbrook Society for Community Living which provides a paper shredding service to local organizations and businesses. April 2014 65 British Columbia Paraplegic Association Contact: Address: British Columbia Paraplegic Association Staff 780 SW Marine Drive Vancouver, BC Phone: Phone: Email: Website: 604-324-3611 1-800-689-2477 [email protected] http://sci-bc.ca Toll Free: 1-877-324-3611 BC InfoLine V6P 5Y7 Fax: 604-326-1229 Population Served: Anyone requiring information about mobility impairment. Referral Process: Self referral. Service Provided: Advocacy, peer support and information about mobility impairments. Canadian Red Cross Contact: Address: Phone: Email: Website: Red Cross Volunteer Staff Baker Street Mall #340-1311, 2nd Street North Cranbrook, BC 250-426-5105 No email Canadian Red Cross - Cranbrook V1C 3L1 Fax: 250- 426-5116 Population Served: Anyone requiring medical equipment loans service. Referral Process: Self referral; doctor, nurse or hospital referral. Service Provided: Medical equipment loans on a short term basis. Children and Youth with Special Needs (CYSN): Ministry of Children and Family Development Contact: Address: Children and Youth with Special Needs Social Worker #201-1212, 2nd Street North Cranbrook, BC V1C 4T6 Phone: Email: Website: 250-426-1514 No email www.mcf.gov.bc.ca/spec_needs/index.htm Fax: 250-426-1441 Population Served: Children and youth with special needs under the age of 19 years and their families. Referral Process: Self referral; community, school or doctor referral. Service Provided: Services and supports for children and youth who have a disability and referrals to outside agencies or services. April 2014 66 Community Living British Columbia (CLBC) Contact: Address: Community Living British Columbia Staff #200-1212, 2nd Street North Cranbrook, BC Phone: Email: Website: 250-426-1282 [email protected] www.comunitylivingbc.ca V1C 4T6 Fax: 250-426-1559 Population Served: Youth, adults and seniors with disabilities and special needs. Referral Process: Self referral; community, family or social worker referral. Service Provided: Support and services for adults and seniors with disabilities and their families or caregivers. Cranbrook Society for Community Living (CSCL) Contact: Address: Cranbrook Society for Community Living Staff 22, 14th Avenue South Cranbrook BC Phone: Email: Website: 250-426-7588 [email protected] www.cranbrookscl.ca V1C 2W8 Fax: 250-426-7990 Population Served: Youth and adults with developmental disabilities. Referral Process: Self referral; community, family or social worker referral. Service Provided: Provides integration of people with developmental disabilities. Provides support and information to families, vocational services, advocacy support, employment options, 24 hour staffed living for adults, social enterprise and employment. Developmental Disability Mental Health Services (DDMHS) Contact: Address: Susie Mayson #208-1212, 2nd Street North Phone: Email: Website: 250-417-2534 [email protected] www.interiorhealth.ca Contact: Address: Developmental Disability Mental Health Services (DMHS) Staff Developmental Disability Mental Health Services (DDMHS) – Regional Office #309-1664 Richter Street Kelowna, BC V1Y 8N3 Phone: 250-763-4122 April 2014 Cranbrook, BC V1C 4T6 Fax: 250-417-2531 Fax: 250-712-0732 67 Email: Website: No email http://clbc.cioc.ca/record/CLB2703 Population Served: Youth 14 years of age and older with an IQ under 70 who have a developmental disability and serious mental health disorder. Referral Process: Self referral; community, family medical professional or social worker referral; Community Living British Columbia referral. Service Provided: Assessment, treatment, therapeutic interventions, consultations, support and advocacy for those with a developmental disability and mental health disorder. East Kootenay Behaviour Intervention Program (EKBIP) Contact: Address: Janice Reid 16,12th Avenue North Phone: Email: Website: 250-426-3344 [email protected] http://bip.ccscranbrook.ca or www.ccscranbrook.ca Cranbrook, BC V1C 3V7 Population Served: Children 0 - 18 and their families. Referral Process: Self referral; community agency referral. Service Provided: Early intensive behaviour intervention for young children with autism, individually designed education programs for children with developmental delays and disabilities, behaviour consulting, academic and social skills tutoring, community support, caregiver training, resource library. East Kootenay Infant Development Program (EKIDP) Contact: Address: Phone: Email: Website: Infant Development Worker Kootenay Child Development Centre 16, 12th Avenue North Cranbrook, BC V1C 3V7 250-426-2543 Toll Free: 1-877-999-2543 Fax: 250-426-0543 [email protected] http://ekidp.ccscranbrook.ca or www.ccscranbrook.ca Population Served: Families with children age birth to 3 years who have a diagnosed disability, are experiencing developmental delay or who are at risk of a developmental delay. Referral Process: Self referral; community agency, doctor or health nurse referral. Service Provided: Information, resources, developmental monitoring, home visits to encourage progress, develop new activities and support parents. April 2014 68 East Kootenay Supported Child Development Program (EKSCD) Contact: Address: Supported Child Development Worker 20-A, 12th Avenue North Cranbrook, BC Phone: Email: Website: 250-426-4043 Toll Free: 1-866-426-4043 Fax: 250-426-4003 [email protected] http://ekscd.ccscranbrook.ca/ or www.ccscranbrook.ca V1C 3V7 Population Served: Families with children age birth to 12 years who attend a licensed child care program and require extra support because they have a developmental delay or disability. Referral Process: Self referral; with parental/guardian permission referrals can also be done by a family member, child care provider or a community agency. Service Provided: Support and guidance to caregiver and child care program staff, specialized resources, direct support to the child at the child care program. East Kootenay Brain Injury Association (EKBIA) Contact: Address: East Kootenay Brain Injury Association Staff #202-20, 23rd Avenue South Cranbrook, BC Phone: Email: Website: 250-417-6220 [email protected] www.ekbia.org V1C 5V1 Fax: 250-420-2295 Population Served: Individuals with a brain injury and their families/caregivers. Referral Process: Self referral; community, family, caregiver or medical professional referral. Service Provided: Information, education, and support services for individuals with brain injuries and their families and caregivers. **NEW ADDRESS EFFECTIVE 01 JUNE 2014: Address: 209, 16th Avenue North Cranbrook, BC Phone: Remains the same as noted above V1C 5S8 Home Owner Grant for Persons with Disabilities - British Columbia Contact: Address: Government of British Columbia Staff No address Phone: Phone: Email: 1-800-663-7867 (Toll Free) 1-800-661-8773 Telephone Device for the Deaf (TDD) No email listed April 2014 Fax: No fax 69 Website: Home Owner Grant - Reduce Your Taxes or http://www.sbr.gov.bc.ca/individuals/Information_Groups/persons_with_dis abilities/index.htm Population Served: Homeowners on disability or with a spouse/relative residing with them who is on disability. Referral Process: Self referral. Service Provided: Grant to reduce property taxes. Applicant/Homeowner must complete an application. Interior Health Children’s Assessment Network (IHCAN) Contact: Address: Susie Mayson, IHCAN Cranbrook Assessment Coordinator #208-1212, 2nd Street North Cranbrook, BC V1C 4T6 Phone: Email: Website: 250-417-2534 [email protected] www.interiorhealth.ca Contact: Address: Interior Health Children’s Assessment Network (IHCAN) Staff Interior Health Children’s Assessment Network (IHCAN) – Regional Office #309-1664 Richter Street Kelowna, BC V1Y 8N3 Phone: Email: Website: 250-763-4122 No email http://clbc.cioc.ca/record/CLB2703 Fax: 250-417-2531 Fax: 250-712-0732 Population Served: Children and youth 19 years and under. Referral Process: Pediatrician or child psychiatrist referral. Service Provided: Multi-disciplinary assessment and diagnostic clinic for children or youth who are suspected of having Autism Spectrum Disorder (ASD), Fetal Alcohol Spectrum Disorder (FASD) or other Complex Developmental Behavioural Conditions referred to as a complex child/youth (CCY). Key Worker and Parent Support – Fetal Alcohol Spectrum Disorder (FASD): Axis Family Resources Limited Contact: Address: April 2014 Key Worker/Parent Support Worker Axis Family Resources Limited #201-125, 10th Avenue South Cranbrook, BC V1C 2N1 70 Phone: Email: Website: 250-489-4074 [email protected] http://axis.bc.ca/contact-us or http://www.axis.bc.ca Fax: 250-489-4042 Population Served: Children, youth and families requiring support and information about FASD. Referral Process: Self referral. Service Provided: Parent groups, individual/family support and advocacy. Persons with Disabilities: Ministry of Social Development and Social Innovation (MSDSI) Contact: Address: Ministry of Social Development and Social Innovation (MSDSI) Staff #101-100 Cranbrook Street North Cranbrook BC V1C 3P9 Phone: Email: Website: 1-866-866-0800 (Toll Free) No email www.sdsi.gov.bc.ca/pwd.htm Fax: 1-855-771-8754 Population Served: Adults with disabilities requiring governmental financial assistance. Referral Process: Self referral. Service Provided: Information on applying for financial assistance. Pioneer Lodge Group Contact: Address: Pioneer Lodge Staff 131, 11th Avenue South Phone: Email: Website: 250-426-2651 Ext. 222 [email protected] www.pioneerlodgegroup.com Cranbrook, BC V1C 2P4 Fax: 250-417-2651 Population Served: Adults with cognitive disability. Referral Process: Self referral; Community Living British Columbia referral; social worker referral. Service Provided: Safe, comfortable homes that are staffed 24/7 for those individuals with cognitive or physical disabilities; employment; respite information. April 2014 71 Provincial Assessment Centre (PAC) for Community Living Contact: Address: Phone: Email: Website: Provincial Assessment Centre Staff Building 28, 3405 Willingdon Avenue Burnaby, BC 604-660-0228 No email www.communitylivingbc.ca/pac/default.htm V5G 3H4 Fax: 604-775-1127 Population Served: For those individuals age 14 years and older dually diagnosed with a developmental disability and a concurrent mental illness or behavioural challenges. Referral Process: Caregiver, family, Community Living BC Staff, Ministry of Children and Family Development staff, and mental health support team. Service Provided: Tertiary care mental health service under the Mental Health Act when the individual is experiencing mental health or behavioural problems that cannot be supported in their home environment. In patient assessment ranging from 4 to 12 weeks. Realize Empowerment Access Life to the Maximum (REALM) Contact: Address: REALM Staff 918 Kootenay Street North Phone: Email: Website: 250-426-3393 [email protected] www.realmbc.ca Cranbrook BC V1C 3V3 Fax: 250-426-0814 Population Served: Adults over 19 years of age with developmental disabilities. Referral Process: Self referral; Community Living BC referral. Service Provided: Life and social skills development, outreach, supportive living, community inclusion and employment support for adults with developmental disabilities. REALM also has a program call REALM Behavioral Support Program through the MCFD (CYSN). Pegg Davidson is the Behavioral Consultant for this program (which will fall under Children/Youth ages 6- 18) Self Advocates of the Rockies Contact: Address: Phone: Email: Website: April 2014 REALM Staff or CSCL Staff REALM 918 Kootenay Street North Cranbrook BC V1C 3V3 250-426-3393 Fax: 250-426-0814 [email protected] www.realmbc.ca/SA.html 72 Contact: Address: Cranbrook Society for Community Living Staff 22, 14th Avenue South Cranbrook BC Phone: Email: Website: 250-426-7588 No email www.cranbrookscl.ca V1C 2W8 Fax: No fax Population Served: Youth and adults with diversabilities not disabilities advocating for themselves in the community. Referral Process: Self referral; community, family or social worker referral. Service Provided: Monthly meetings to discuss current information, changes to policy, agencies that are available for service, adaptations and tools for success. Hold fundraising and educational events. Social Planning and Research Council of British Columbia (SPARC BC) Contact: Address: Social Planning and Research Council of British Columbia Staff 4445 Norfolk Street Burnaby, BC V5G 0A7 General Information Phone: 604-718-7733 Email: [email protected] Website: www.sparc.bc.ca Toll Free: 1-888-718-7794 Parking Pass Information Phone: 604-718-7744 Toll Free: 1-888-718-7794 Email: [email protected] Website: sparc.bc.ca/parking-permit Fax: 604-736-8697 Fax: 604-736-8697 SPARC BC Accessibility and Enforcement Line Phone: 604-718-7794 Email: No email Website: www.sparc.bc.ca/ Population Served: All people with physical, mobility or vision disabilities requiring support and information; all people struggling financially. Referral Process: Self referral; community referral. Service Provided: Support and information to communities about accessibility, parking permits for people with disabilities or challenges, working on poverty reduction within British Columbia. April 2014 73 Special Olympics Cranbrook/Kimberley Contact: Address: Special Olympics British Columbia Staff #210-3701 East Hastings Street Burnaby, BC Phone: Email: Website: 604-737-3078 Toll Free: 1-888-854-2276 [email protected] www.specialolympics.bc.ca V5C 2H6 Fax: 604-737-3080 Cranbrook Contact: Joanne Thom, Cranbrook Coordinator Email: [email protected] Website: www.specialolympics.bc.ca Population Served: Youth and adults with mental or physical disabilities. Referral Process: Self referral, community or family referral. Service Provided: Volunteer organization where individuals with mental and physical disabilities are provided with opportunities to participate in sports and recreation. Stepping Out Program - WJS Canada Contact: Address: Mailing: Program Manager 133, 7th Avenue South PO Box 983 Phone: Email: Website: 250-489-4339 Cell: 250-919-5985 [email protected] http://wjscanada.com Cranbrook, BC Cranbrook, BC V1C 4J6 Fax: No fax Population Served: Youth age 13 to 18 requiring life skills. Referral process: MCFD, Children and Youth with Special Needs Social Worker. Service Provided: Life skills program focusing on positive social interactions through fun and engaging life skills activities, games and events. April 2014 74 Education & Learning Resources April 2014 75 Blue Lake Forest Education Society Contact: Address: Mailing: Blue Lake Forest Education Society Staff 2279 Cranbrook Street North Cranbrook, BC Box 8500 Cranbrook, BC Phone: Email: Website: 250-426-3676 [email protected] www.bluelakecentre.com V1C 4J5 Fax: No fax Population Served: Children, youth, groups, schools. Referral Process: Contact Blue Lake for an application for camp. Service Provided: Camp experiences for children, youth and families. College of the Rockies – Cranbrook Campus Contact: Address: Mailing: College Staff 2700 College Way Box 8500 Phone: Email: Website: 250-489-2751 No email www.cotr.bc.ca Cranbrook, BC Cranbrook, BC Toll Free: 1-877-489-2687 V1C 5L7 Fax: 250-489-1790 Population Served: Adults 18 and over. Referral Process: Self referral. Service Provided: Adult upgrading, trades, certificate and university training and courses. Columbia Basin Alliance for Literacy (CBAL) Contact: Address: Mailing: Katherine Hough, Community Literacy Coordinator 19, 9th Avenue South Cranbrook, BC th 711, 24 Avenue North Cranbrook, BC Phone: Email: Website: 250-417-2896 Cell: 250-421-9383 [email protected] http://www.cbal.org/ V1C 5R7 Fax: 250-417-2672 Population Served: Children, youth, adults, families and seniors. April 2014 76 Referral Process: Self referral. Service Provided: Literacy related activities, programs and learning opportunities for individuals and families. Books for Babies, Family Fun Night, Family Science Night, StrongStart Learning Centres, Parents as Learning Supporters (PALS) and Youth Writing Group. Cranbrook Public Library Contact: Address: Library Staff 1212, 2nd Street North Phone: Email: Website: 250-426-4063 [email protected] http://www.cranbrookpubliclibrary.ca Cranbrook, BC V1C 4T6 Fax: 250-426-2098 Population Served: Children, youth, adults, families and seniors. Referral Process: Self referral for public use. Service Provided: The library offers books, DVDs, CDs, audiobooks, online databases, magazines and newspapers, public access computers, plus a wide range of programs. Distance Education School of the Kootenays (DESK) Grades: Contact: Address: Kindergarten to Grade 12 School Staff 811 Stanley Street Phone: Email: Website: 250-354-4311 Toll Free: 1-800-663-4614 No email http://desk.sd8.bc.ca/ Nelson, BC V1L 1N8 Fax: 250-505-7007 Population Served: Children and youth completing school through distance education. Referral Process: Self referral. Service Provided: Supportive distance teachers provide phone and online support to students. Independent and Private Schools ?A ‘Q’ Amnik Elementary School Grades: Address: Kindergarten to Grade 6 7443 Mission Road Phone: Principal: Email: 250-489-5183 Michael Derech [email protected] or [email protected] April 2014 Cranbrook, BC V1C 7E5 Fax: 250-489-5455 77 Website: No website Youth Care Worker: Rebecca Lewis (after school program) Breakfast Program: Yes Lunch Program: No Kootenay Christian Academy Grades: Address: Kindergarten to Grade 9 1200 Kootenay Street Phone: Principal: Email: Website: 250-426-0166 Gerald Barkman [email protected] www.kcacademy.ca Cranbrook, BC V1C 5X1 Fax: 250-426-0186 Aboriginal Support Worker: No Breakfast Program: Yes Lunch Program: No St. Mary’s Catholic Independent School Grades: Address: Kindergarten to Grade 6 1701, 5th Street South Phone: Principal: Email: Website: 250-426-5017 Jerelynn MacNeil [email protected] http://www.stmarysschool.ca/ Aboriginal Support Worker: No Breakfast Program: No Cranbrook, BC V1C 1K1 Fax: 250-426-5076 Lunch Program: No Public Schools School District No. 5 (Southeast Kootenay) – Main Office, Cranbrook Address: 940 Industrial Road 1 Phone: Email: Website: 250-426-4201 Toll Free: 1-866-489-4201 No email http://www.sd5.bc.ca/ April 2014 Cranbrook, BC V1C 4C6 Fax: 250-489-5460 78 Amy Woodland Elementary School Grades: Address: Kindergarten to Grade 6 911, 6th Street South Phone: Principal: Email: Website: 250-426-7258 Aaron Thorn [email protected] http://awes.sd5.bc.ca/ Cranbrook, BC V1C 1L6 Fax: 250-426-1815 Aboriginal Education Support Worker: Johanna Kinsman Youth Care Worker: Tara Archambault Breakfast Program: Yes Lunch Program: Yes Amy Woodland Elementary School – Gauge Program (Elementary Alternate/Transitions Program) Grades: Address: Kindergarten to Grade 6 911, 6th Street South Phone: Principal: Email: Website: 250-919-1955 Aaron Thorn [email protected] http://awes.sd5.bc.ca/ Cranbrook, BC V1C 1L6 Fax: 250-426-1815 Aboriginal Education Support Worker: Johanna Kinsman Youth Care Worker: Irene Bischler Breakfast Program: Yes Lunch Program: Yes Amy Woodland Elementary - StrongStart British Columbia Contact: Address: Phone: April 2014 StrongStart Coordinator Amy Woodland Elementary School 911, 6th Street South Cranbrook, BC V1C 1L6 250-426-7258 Fax: No fax 79 Email: Website: No email http://www.cbal.org/ Population Served: Preschool children and their families. Referral Process: Self referral. Service Provided: Drop in pre-literacy learning program to assist children when they enter kindergarten. Amy Woodland Elementary School: Monday, Tuesday, Wednesday, Thursday, Friday 8:45-11:45am Gordon Terrace Elementary School Grades: Address: Kindergarten to Grade 6 1200, 5th Avenue South Phone: Principal: Email: Website: 250-426-8248 Michelle Sartorel [email protected] http://gtes.sd5.bc.ca Cranbrook, BC V1C 2H1 Fax: 250-426-0824 Aboriginal Education Support Worker: Sheena Rivers Youth Care Worker: Barbara Fode Breakfast Program: Yes Lunch Program: Yes Highlands Elementary School Grades: Address: Kindergarten to Grade 6 3300, 7th Street South Phone: Principal: Email: Website: 250-489-4391 Steve Rogers [email protected] http://hes.sd5.bc.ca Cranbrook, BC V1C 5G3 Fax: 250-489-0600 Aboriginal Education Support Worker: Susie Palmer Youth Care Worker: Annick Plant Breakfast Program: No Lunch Program: No Kootenay Educational Services – Senior Program Grades: April 2014 Grade 10 to Adult Graduation 80 Address: 25, 17th Avenue North Phone: Principal: Email: Website: 250-489-0677 Jason Tichauer [email protected] http://kes.sd5.bc.ca/alternate_programs.html Cranbrook, BC V1C 3W9 Fax: 250-489-0761 Aboriginal Education Support Worker: Kerry Peters Youth Care Worker: Mickey Buck Breakfast Program: Yes Lunch Program: Yes Kootenay Orchard Elementary School Grades: Address: Mailing: Kindergarten to Grade 6 1301, 20th Avenue South Box 100 Phone: Principal: Email: Website: 250-426-8551 Greg Aston [email protected] http://gtes.sd5.bc.ca Cranbrook, BC Cranbrook, BC V1C 4H6 Fax: 250-426-8441 Aboriginal Education Support Worker: John Barnes Youth Care Worker: Tara Archambault Breakfast Program: No Lunch Program: No Laurie Middle School - Academic Transitions Program Grades: Address: Grade 7 to 9 1808, 2nd Street South Phone: Principal: Email: Website: 250-426-5291 David Standing [email protected] http://lms.sd5.bc.ca Cranbrook, BC V1C 1C5 Fax: 250-489-5723 Aboriginal Education Support Worker: Mary Elliot Youth Care Worker: Jacquie Colonello Breakfast Program: Yes Lunch Program: Yes Laurie Middle School Grades: April 2014 Grade 7 to 9 81 Address: 1808, 2nd Street South Phone: Principal: Email: Website: 250-426-5291 David Standing [email protected] http://lms.sd5.bc.ca Cranbrook, BC V1C 1C5 Fax: 250-489-5723 Aboriginal Education Support Worker: Mary Elliot and Sheena Rivers Youth Care Worker: Jacquie Colonello Breakfast Program: Yes Lunch Program: Yes Mount Baker Senior Secondary School Grades: Address: Grade 10 to 12 1410 Baker Street Phone: Principal: Email: Website: 250-426-5241 Jason Tichauer [email protected] http://mbss.sd5.bc.ca Cranbrook, BC V1C 1B2 Fax: 250-426-6673 Aboriginal Education Support Worker: Debbie McPhee, Sharon Trefry and Kerry Peters Youth Care Worker: Mickey Buck Breakfast Program: Yes Lunch Program: Yes Parkland Middle School - Academic Transitions Program Grades: Address: Grade 7 to 9 1115, 2nd Avenue South Phone: Principal: Email: Website: 250-426-3327 Scott Holt [email protected] http://pms.sd5.bc.ca/ Cranbrook, BC V1C 2B4 Fax: 250-426-6334 Aboriginal Education Support Worker: Alison Farkvam Youth Care Worker: Meghan Driver Breakfast Program: Yes Lunch Program: Yes Parkland Middle School - French Immersion Program & Hockey Academy Grades: April 2014 Grade 7 to 9 82 Address: 1115, 2nd Avenue South Phone: Principal: Email: Website: 250-426-3327 Scott Holt [email protected] http://pms.sd5.bc.ca/ Cranbrook, BC V1C 2B4 Fax: 250-426-6334 Aboriginal Education Support Worker: Alison Farkvam Youth Care Worker: Meghan Driver Breakfast Program: Yes Lunch Program: Yes Pinewood Elementary School Grades: Address: Kindergarten to Grade 6 40 Pinewood Avenue West Phone: Principal: Email: Website: 250-426-6201 Karen Giles [email protected] http://koes.sd5.bc.ca Cranbrook, BC V1C 5X8 Fax: 250-426-6415 Aboriginal Education Support Worker: Ronalie James Youth Care Worker: Annick Plant Breakfast Program: Yes Lunch Program: Yes Steeples Elementary School Grades: Address: Kindergarten to Grade 6 700, 24th Avenue North Phone: Principal: Email: Website: 250-426-3352 David Martin [email protected] http://ses.sd5.bc.ca/ Cranbrook, BC V1C 5P6 Fax: 250-426-0620 Aboriginal Education Support Worker: John Barnes Youth Care Worker: Barbara Fode Breakfast program: Yes Lunch Program: Yes Steeples Elementary School - StrongStart British Columbia Contact: April 2014 StrongStart Coordinator 83 Address: Steeples Elementary School 700, 24th Avenue North Cranbrook, BC V1C 5P6 Phone: 250-426-3352 Fax: No fax Email: No email Website: http://www.cbal.org/ Population Served: Preschool children and their families. Referral Process: Self referral. Service Provided: Drop in pre-literacy learning program to assist children when they enter kindergarten. Steeples Elementary School: Monday, Tuesday, Thursday, Friday 9:00am-12:00noon; Wednesday 4:30-7:30pm includes a light dinner 5:00-6:00pm. T M Roberts Elementary School - French Immersion Program Grades: Address: Kindergarten to Grade 6 10 Wattsville Street Phone: Principal: Email: Website: 250-489-4575 Brenda Tyson [email protected] http://tmres.sd5.bc.ca/ Cranbrook, BC V1C 2A2 Fax: 250-489-0788 Aboriginal Education Support Worker: Susie Palmer Youth Care Worker: Annick Plant Breakfast program: Yes Lunch Program: Yes Young Parents Education Program (YPEP): Columbia Basin Alliance for Literacy Contact: Address: Mailing: Jody Lutze, Coordinator College of the Rockies 2700 College Way Box 8500 Phone: Cell: Email: Website: 250-489-2751 ext. 3590 250-421-0475 [email protected] www.cbal.org Cranbrook, BC Cranbrook, BC V1C 5L7 Fax: No fax Population Served: Young parents between the ages of 16 to 29 who have not completed Grade 12. Referral Process: Self referral. April 2014 84 Service Provided: Continuous intake where learners attend four mornings a week with three focused on academics and the fourth morning focused on life/work/parenting skills. A children’s program runs simultaneously at the same location. Employment & Financial Resources April 2014 85 British Columbia Employment and Assistance (BCEA) - Ministry of Social Development and Social Innovation (MSDSI) Contact: Ministry of Social Development and Social Innovation (MSDSI) Address: Staff 101, 100 Cranbrook Street North Cranbrook BC Phone: Email: Website: 1-866-866-0800 (Toll Free) Fax: 1-855-771-8754 No email www.gov.bc.ca/sdsi or www.sdsi.gov.bc.ca/bcea.htm V1C 3P9 Population Served: Adults and seniors requiring governmental financial assistance. Referral Process: Self referral. Service Provided: Information on applying for financial assistance. East Kootenay Employment Program (Previously Work BC) Contact: Address: East Kootenay Employment Staff 24, 11th Avenue South Cranbrook BC Phone: Email: Website: Hours: 250-489-5117 Fax: 250-489-0663 [email protected] http://www.ekemployment.org/ Monday to Thursday 8:30 am to 5:00 pm, Friday 8:30 am to 2:30 pm. V1C 2P1 Population Served: Adults and youth seeking employment and employers. Referral Process: Self referral. Service Provided: Employment services and supports for both job seekers and employers. Self-serve area free of charge. This includes access to job listings, resource library, on-line tools, internet, fax and computers. Additional support and resources are available for job seekers who are currently unemployed or underemployed and are legally eligible to work in BC. This can include personal employment planning, access to workshops and/or training, and specialized services. April 2014 86 Food & Nutrition Resources April 2014 87 Community Nutrition Contact: Address: Cindy Bossio 20, 23rd Avenue South Phone: Email: Website: 250-420-2200 [email protected] http://www.interiorhealth.ca Cranbrook BC V1C 5V1 Fax: No fax Population Served: General population. Referral Process: Self referral. Service Provided: Interior Health's Community Nutritionists are registered dietitians who work with community groups, early childhood programs, school districts, organizations, health professionals, educators and local government to support and promote healthy eating. Provide consultation on food policy development, support the creation and promotion of community food security projects such as public produce and school gardens, and other healthy eating initiatives. Cranbrook Farmer’s Market Contact: Address: Mailing: Erna Jensen-Shill, Market Manager 10th Avenue South Cranbrook, BC Box 356 Cranbrook, BC Phone: Email: Email: Website: 250-427-9360 [email protected] Market Manager [email protected] Board President: Jody Murdoh http://www.cranbrookfarmersmarket.com/ V1C 4H8 Population Served: Children, youth, adults and seniors wanting to purchase fresh produce and homemade items for sale. Referral Process: Self referral. Service Provided: Spring, summer, fall and winter market with local produce and items for sale. Spring 2014: 31 May, 07 June, 14 June (9:00am to 1:00pm) 1114 Baker Street outdoors or indoors. Summer 2014: 28 June to 30 August (9:00am to 1:00pm) 10th Avenue South Fall 2014: 06 September to 11 October (10:00a, to 1:00pm) 10th Avenue South Winter 2014: Watch for posters April 2014 88 Cranbrook Food Action Committee & the Cranbrook Public Produce Garden Contact: Address: Phone: Email: Website: Shannon Grey Duncan Garden: Eric MacKinnon Park (18th St. & 6th Ave. N) Cranbrook, BC 250 427-7981 [email protected] www.cranbrookfoodaction.com Population Served: everyone! anytime! Referral Process: none Service Provided: The Cranbrook Public Produce Garden is a community food-growing garden open to everyone, at any time. It is owned by everyone that comes in the gates, equally. Come and take part by helping to plan, weed, maintain, and harvest the fresh produce. Workshops and work bees are held regularly, or just come on your own. The Cranbrook Food Action Committee is dedicated to increasing local food security and is involved in a variety of projects, including local food guides, workshops in the garden and kitchen, and a community kitchen project. Current info can be found about the garden and the committee at the Facebook page: Cranbrook Food Action Committee. Cranbrook Food Bank Society Contact: Address: Cranbrook Food Bank Staff 104, 8th Avenue South Cranbrook, BC V1C 2K5 Phone: 250-426-7664 Fax: No fax Email: No email Website: No local website Hours: Monday, Wednesday, Friday 10:00am to 3:00pm Population Served: Individuals and families on limited income requiring a monthly food hamper. Referral Process: Self referral; must bring identification. Service Provided: Free food for those in need once a month. Cranbrook United Church Contact: Address: Cranbrook United Church Staff 2, 12th Avenue South Phone: Email: Website: 250-426-2022 [email protected] http://www.cranbrookunited.com Cranbrook, BC V1C 2R7 Fax: 250-426-2085 Population Served: Individuals and families requiring reduced or free meals. Referral Process: Self referral. April 2014 89 Service Provided: Free breakfast. Breakfast: Every Wednesday beginning at 8:00am Good Food Basket Contact: Address: Salvation Army Staff 533 Slater Road Northwest Phone: Email: Website: 250-426-3612 [email protected] No local website Contact: Address: Bellies to Babies Staff Cranbrook Family Connections Building (beside the skateboard park) 46, 17th Avenue South Cranbrook BC V1C 5A8 Monday to Thursday 9:30am to 4:00pm Hours: Phone: Cell/Text: Email: Website: Cranbrook, BC V1C 4Y5 Fax: 250-426-6765 250-489-5011 Toll Free: 1-855-589-5011 Fax: 250-489-5905 250-427-8772 [email protected] http://pop.ccscranbrook.ca or http://pop.ccscranbrook.ca/nobodys-perfect/ or www.ccscranbrook.ca Population Served: Individuals and families on a limited budget who want to obtain healthier food. Referral Process: Self referral; You pay $10:00 per basket by 12:00noon the Friday before pickup. Pick up is the 2nd Wednesday of the month. Service Provided: Your $10.00 per food basket is combined and added to so that bulk fruit and vegetables as well as milk can be purchased for people at a savings of 25 to 50%. The food basket has 2 litres of 1% milk, bonus items and fresh fruit and vegetables. You pick up your basket at the same location you ordered your basket from (Salvation Army or Bellies to Babies). **NEW ADDRESS EFFECTIVE 01 JUNE 2014 for Bellies to Babies is: Address: 209, 16th Avenue North Cranbrook, BC V1C 5S8 Phone: Remains the same as noted above Operation Street Angel: Ktunaxa Nation Contact: Address: Shannon Girling-Hebert 1324, 2nd Street North Cranbrook, BC Corner of 14th Avenue and 2nd Street North Phone: Email: 250-420-2756 No email April 2014 V1C 4T6 Fax: No fax 90 Website: Open: www.ktunaxa.org 2:00pm to 10:00pm, seven days a week Population Served: Aboriginal, Inuit, Métis and non-Aboriginal individuals and families. Referral Process: Self referral. Service Provided: Drop in space for at risk individuals and families, provides a safe environment and services such as hot dinners. Dinner: Monday, Tuesday, Thursday, Friday, Saturday, Sunday 5:00 to 6:00pm. Cost is .50 cents, or do a chore. Saint Aiden’s Church Contact: Address: Saint Aiden’s Staff 201, 7th Avenue South Phone: Email: Website: 250-421-6013 or 250-489-8006 [email protected] www.saintaidan.ca Cranbrook, BC V1C 2J6 Fax: No fax Population Served: Individuals and families requiring reduced or free meals. Referral Process: Self referral. Service Provided: Free fellowship lunch following church. Lunch: Sunday 12:00noon to 1:00pm Saint Mary’s Catholic Church Contact: Address: Mailing: Saint Mary’s Catholic Church Staff 39, 10th Avenue South Cranbrook, BC th 1100, 14 Avenue South Cranbrook, BC Phone: Email: Website: 250-426-4266 Fax: No fax [email protected] http://www.nelsondiocese.org/parishes-and-missions/parish-list/cranbrookst-mary-parish.html V1C 2Y3 Population Served: Individuals and families requiring reduced or free meals. Referral Process: Self referral. Service Provided: Free breakfast. Breakfast: Third Monday of the month - begins at 8:00am Salvation Army Contact: April 2014 Salvation Army Staff 91 Address: 533 Slater Road Northwest Phone: Email: Website: 250-426-3612 [email protected] No local website Cranbrook, BC V1C 4Y5 Fax: 250-426-6765 Population Served: Individuals and families requiring reduced or free meals. Referral Process: Self referral. Service Provided: Free or reduced breakfast, lunch and supper. Breakfast: Monday, Tuesday, Thursday, Friday 8:00-9:00am Lunch: Monday, Tuesday, Thursday, Friday 11:30am-12:30pm Cost is .25 cents Dinner: Wednesday 5:30-6:30pm Sally Ann Shopping Cart Contact: Address: Salvation Army Staff 533 Slater Road Northwest Phone: Email: Website: 250-426-3612 [email protected] No local website Cranbrook, BC V1C 4Y5 Fax: 250-426-6765 Population Served: Individuals and families requiring small quantities of food and laundry supplies for a fee. Referral Process: Self referral. Service Provided: For a fee food and laundry supplies are available at the Salvation Army Office, Monday to Friday 9:00am - 12:30noon throughout the month. April 2014 92 Gay, Lesbian, Bisexual, Transgender, Queer, Intersex, Two-Spirited Resources April 2014 93 AIDS Network Kootenay Outreach and Support Society (ANKORS) Address: 46, 17th Avenue South Phone: Website: 250-426-3383 Ext. 101 Toll Free: 1-800-421-2437 Fax: 250-426-3221 www.ankors.bc.ca/east.php or www.ankors.bc.ca Contact: Email: Polly Sutherland, Education and Prevention [email protected] Contact: Email: Gary Dalton, Care Team [email protected] Contact: Kelly Ferguson, Hepatitis C Prevention & Community Development Coordinator [email protected] Email: Cranbrook, BC V1C 5A8 Population Served: Youth, adults, seniors. Referral Process: Self referral. Service Provided: Education, information, resources, support and educational workshops with respect to gender identity, sexual health and orientation, HIV/AIDS, Hepatitis C, party safe, condom distribution, sexually transmitted infections and needle exchange and harm reduction supplies. Drop-in Services: Tuesday and Thursday 2:00-4:00pm Needle Exchange: Tuesday and Thursday 2:00-4:00pm **NEW ADDRESS EFFECTIVE 01 JUNE 2014 for Bellies to Babies is: Address: 209, 16th Avenue North Cranbrook, BC V1C 5S8 Phone: Remains the same as noted above Cranbrook Pride Events Contact: Address: Gary Dalton 46, 17th Avenue South Phone: Email: Website: 250-426-3383 Ext. 101 [email protected] None Cranbrook, BC V1C 5A8 Toll Free: 1-800-421-2437 Fax: 250-426-3221 Population Served: Youth, adults, seniors. Referral Process: Self referral. Service Provided: Education, information, resources, support for individuals who are gay, lesbian, questioning. Yearly Cranbrook pride events, usually in the spring. April 2014 94 **NEW ADDRESS EFFECTIVE 01 JUNE 2014 for Bellies to Babies is: Address: 209, 16th Avenue North Cranbrook, BC V1C 5S8 Phone: Remains the same as noted above Parents and Friends of Lesbians and Gays (PFLAG) Contact: Address: Earl Wagh 2617, 3rd Street South Phone: Phone: Email: Website: 250-426-6558 Fax: No fax 1-888-530-6777 Ext. 224 Toll Free National Support Line [email protected] PFLAG CANADA or PFLAG Organization Cranbrook BC V1C 4W4 Population Served: Any youth, parent, family member, community member or professional. Referral Process: Self referral. Service Provided: Education, information, resources and support with respect to gender identity and sexual orientation. Parents, families, friends and allies united with lesbian, gay, bisexual and transgendered people. TRANS Connect Contact: Address: Phone: Email: Website: Christopher Moore c/o ANKORS 101 Baker Street 250-505-5506 [email protected] TRANS Connect Nelson, BC V1L 4H7 Fax: 250-505-5507 Population Served: Youth, adults, seniors, transgender and gender variant individuals. Referral Process: Self referral Service Provided: Educational workshops and information for community members, service providers and schools. Support and information for transgender individuals or who are questioning their gender identity. April 2014 95 Health & Wellness Resources April 2014 96 AIDS Network Kootenay Outreach and Support Society (ANKORS) Address: 46, 17th Avenue South Phone: Website: 250-426-3383 Ext. 101 Toll Free: 1-800-421-2437 Fax: 250-426-3221 www.ankors.bc.ca/east.php or www.ankors.bc.ca Contact: Email: Polly Sutherland, Education and Prevention [email protected] Contact: Email: Gary Dalton, Care Team gary@ankors Contact: Kelly Ferguson, Hepatitis C Prevention & Community Development Coordinator [email protected] Email: Cranbrook, BC V1C 5A8 Population Served: Youth, adults, seniors. Referral Process: Self referral. Service Provided: Education, information, resources, support and educational workshops with respect to gender identity, sexual health and orientation, HIV/AIDS, Hepatitis C, party safe, condom distribution, sexually transmitted infections and needle exchange and harm reduction supplies. Drop-in Services: Tuesday and Thursday 2:00-4:00pm Needle Exchange: Tuesday and Thursday 2:00-4:00pm **NEW ADDRESS EFFECTIVE 01 JUNE 2014: Address: 209, 16th Avenue North Cranbrook, BC Phone: Remains the same as noted above V1C 5S8 Audiology/Hearing Program Contact: Address: Karen Verbeurgt, Audiologist 20, 23rd Avenue South Cranbrook, BC Phone: Email: Website: 250-420-2200 None Audiology - Interior Health V1C 5V1 Fax: 250-420-2295 Population Served: Children and youth age birth to 18 years. April 2014 97 Referral Process: Parent referral; doctor, nurse, infant development consultant, child development consultant and teacher referral. Service Provided: Hearing health promotion, identification, assessment and rehabilitation of children with hearing disorders. BC Early Hearing Program (BCEHP) which is a hearing screening completed shortly after birth to assist in the identification of individuals with hearing impairments as soon as possible. Bellies to Babies (formerly Better Babies) Contact: Address: Pat Chisholm Cranbrook Family Connections Building (beside the skateboard park) 46,17th Avenue South Cranbrook BC V1C 5A8 Phone: Cell/Text: Email: Website: 250-489-5011 Toll Free: 1-855-589-5011 Fax: 250-489-5905 250-427-8772 [email protected] http://pop.ccscranbrook.ca or http://pop.ccscranbrook.ca/nobodys-perfect/ or www.ccscranbrook.ca Monday to Thursday 9:30am to 4:00pm Open: Population Served: Pregnant women, their partners and new parents. Referral Process: Self referral; doctor, midwife or nurse practitioner referral. Service Provided: Support through pregnancy and birth up to the babies first year, Baby and Me drop in program Tuesday 10:00am to 1:00pm, Pre-natal program for pregnant women and a partner/friend Thursday 11:30am to 2:00pm. **NEW ADDRESS EFFECTIVE 01 JUNE 2014: Address: 209, 16th Avenue North Cranbrook, BC Phone: Remains the same as noted above V1C 5S8 Bounce Back: Reclaim Your Health: Canadian Mental Health Association Contact: Address: Natalie Hake, Community Coach 39, 13th Avenue South Cranbrook, BC Phone: Email: Website: 250-417-2523 Toll Free: 1-866-639-0522 [email protected] www.kootenays.cmha.bc.ca V1C 2V4 Fax: 250-417-2895 Population Served: Adults 18 years and over. Referral Process: Doctor Referral. Service Provided: Free self help program with DVD’s, skill building workbooks and telephone coaching to help adults bounce back from low mood, stress, and anxiety. April 2014 98 British Columbia Healthy Connections Project: Interior Health Authority Contact: Address: Phone: Email: Website: Barb Lockhart Interior Health 20, 23rd Avenue South Cranbrook, BC V1C 5V1 250-420-2214 Fax: 250-420-2295 [email protected] http://www.healthyfamiliesbc.ca/home/bc-healthy-connections-project Population Served: First time moms from age 16 to 25 years. Referral Process: Self referral; community, doctor or nurse referral. Service Provided: Support program for first time moms from early pregnancy to when the child turns 2 years of age. Canadian Cancer Society Contact: Address: Canadian Cancer Society Cranbrook Office Staff 19, 9th Avenue South Cranbrook, BC Phone: Phone: Email: Website: 250-426-8916 Toll Free: 1-800-656-6426 Fax: No fax 1-888-939-333 Toll Free to British Columbia and Yukon Office No email Canadian Cancer Society V1C 2L9 Population Served: Any individual requiring support, information or resources related to cancer. Referral Process: Self referral; doctor or nurse referral. Service Provided: Information, community education, family and peer support. Canadian Mental Health Association - Kootenay Branch Contact: Address: Canadian Mental Health Program Staff 39, 13th Avenue South Cranbrook, BC Phone: Email: Website: 250-426-5222 [email protected] www.kootenays.cmha.bc.ca V1C 2V4 Fax: 250-426-2134 Population Served: Children, youth and families. April 2014 99 Referral Process: Self referral; school or community referral. Service Provided: Education, awareness, emotional support for children, youth and their families. Services are both individual and group. Child and Youth Mental Health (CYMH): Ministry of Children and Family Development Contact: Address: Child and Youth Mental Health Clinician #201-1212, 2nd Street North Cranbrook, BC Phone: Email: Website: 250-426-1514 No email www.mcf.gov.bc.ca/mental_health/ V1C 4T6 Fax: 250-426-1441 Population Served: Children, youth and their families. Referral Process: Self referral; community, school or doctor referral. Service Provided: Mental health assessment, planning, individual and group therapy for children and youth under the age of 19 years. Parenting group programs and school programs. Intake Clinics are on a first come, first serve basis. Monday 9:30-12:00noon; Tuesday 9:30am-12:00noon; Thursday 10:30-11:30am Cranbrook Wellness Centre Contact: Address: Phone: Email: Website: Wellness Centre Staff Cranbrook Health Unit 20, 23rd Avenue South Cranbrook, BC 250-420-2284 None Interior Health Authority V1C 5V1 Fax: 250-420-2295 Population Served: Children, youth, adults and seniors Referral Process: Self referral; parent referral; doctor, nurse, or community referral Service Provided: Education, information and support. The following programs run out of the Cranbrook Wellness Centre: Healthy Heart, Dietician Services, Healthy Eating Classes/label reading, Diabetes Program and Classes, Community Respiratory Therapy, Heart Failure Program Cranbrook Kimberley Hospice Society Contact: Address: April 2014 Hospice Society Staff #230-20, 23rd Avenue South Cranbrook BC VIC 5V1 100 Phone: Email: Website: 250-417-2019 [email protected] Cranbrook Kimberley Hospice Fax: 250-417-2046 Population Served: Children, youth, adults and seniors requiring grief support. Referral Process: Self referral; doctor or nurse referral. Service Provided: Trained volunteers provide grief support. There are bereavement support groups and walk and talk support groups. East Kootenay Crisis Line: Canadian Mental Health Association Contact: Address: Crisis Line Staff 39, 13th Avenue South Phone: Email: Website: 250-426-5222 Crisis Line: 1-888-353-2273 [email protected] www.kootenays.cmha.bc.ca Cranbrook, BC V1C 2V4 Fax: 250-426-2134 Population Served: Children, youth, adults and seniors experiencing crisis. Referral Process: Self referral. Service Provided: Diligent trained volunteers who are available 24/7 to listen, help problem solve, and they are able to access information on mental health resources. East Kootenay Division of Family Practice Contact: Address: Patti Phillips 2978 Simpson Road Phone: Email: Website: 250-426-7041 [email protected] www.divisionsbc.ca Cranbrook, BC V1C 6T2 Fax: No fax Population Served: Local physicians. Referral Process: No referral; collaborative working group. Service Provided: The East Kootenay Division of Family Practices represents family physicians in the East Kootenay. Together, the members work to improve patient access to local primary care, increase local physicians’ influence on health care delivery and policy, and provide professional support for physicians. The Division gives local physicians an opportunity to work collaboratively with the Interior Health Authority, the GPSC, and the Ministry of Health to identify health care needs in the local community and develop solutions to meet those needs. April 2014 101 East Kootenay Eating Disorder Clinic Contact: Address: Phone: Email: Website: Eating Disorder Clinic Staff Cranbrook Health Unit: Interior health Authority 20, 23rd Avenue South Cranbrook, BC 250-420-2200 None Interior Health Authority V1C 5V1 Fax: 250-420-2295 Population Served: Children, youth, adults and seniors with an eating disorder and their families. Referral Process: Self referral; parent referral; doctor, nurse, psychologist or psychiatrist referral. Service Provided: Education, information and support for those with anorexia nervosa, bulimia or other eating disorders. East Kootenay Friends of Children Contact: Address: Phone: Email: Website: Pat Chisholm Kootenay Child Development Centre 16, 12th Avenue North Cranbrook, BC V1C 3V7 250-420-1759 Toll Free: 1-866-564-2217 Fax: 250-426-0543 None Prince George, BC Office http://friendsofchildren.ca/east-kootenay-supporters/ or http://friendsofchildren.ca/helping-families/ Population Served: Families with children in extraordinary medical need. Referral Process: Self referral. Service Provided: Assist with financial support for travel, meals and accommodation involving children’s medical needs, provide resource information and emotional support and coordinate support through links with other organizations. East Kootenay Regional Hospital Contact: Address: Hospital Staff 13, 24th Avenue North Phone: 250-426-5281 April 2014 Cranbrook, BC Toll Free: 1-866-288-8082 V1C 3H9 Fax: No fax 102 Email: Website: No email East Kootenay Regional Hospital Population Served: Anyone requiring immediate mental health assessment or medical care. Referral Process: Self referral; community, doctor or family referral. Service Provided: Immediate assessment or support with respect to mental health or illness. Fetal Alcohol Spectrum Disorder (FASD) – Key Worker and Parent Support Contact: Address: Phone: Email: Website: Key Worker/Parent Support Axis Family Resources Limited #201-125, 10th Avenue South Cranbrook, BC 250-489-4074 [email protected] http://axis.bc.ca/contact-us/ or http://www.axis.bc.ca V1C 2N1 Fax: 250-489-4042 Population Served: Children, youth and families requiring support and information about FASD. Referral Process: Self referral Service Provided: Parent groups, individual/family support and advocacy. Health: Ktunaxa Nation Contact: Address: Mailing: Cathy Eaton MN NP (F) (Family Nurse Practitioner) 220 Cranbrook Street North Cranbrook, BC 7468 Mission Road Cranbrook, BC Phone: E-mail: Website: Hours: 250-489-2464 Extension 3173 Fax: 250-420-2782 [email protected] or [email protected] www.ktunaxa.org Cranbrook - Monday and Friday 9:00am to 3:30pm Contact: Address: Mailing: Myanne Peacock, RN/BSN (Community Health Nurse) 220 Cranbrook Street North Cranbrook, BC 7468 Mission Road Cranbrook, BC V1C 7E5 Phone: 250-489-2464 April 2014 Extension 3025 V1C 7E5 Fax: 250-420-2782 103 Email: Website: [email protected] www.ktunaxa.org Contact: Address: Kimberley Keen, BSW/RSW (Aboriginal Patient Navigator) Hospital Based East Kootenay Regional Hospital 13, 24th Avenue North Cranbrook, BC V1C 3H9 c/o Ktunaxa Nation Health Phone: E-mail: Website: 250-489-4563 [email protected] www.interiorhealth.ca Fax: 250-489-4585 Population Served: Aboriginal individuals and families requiring health services. Referral Process: Self referral; drop in or call for an appointment. Service Provided: Holistic and culturally appropriate health information, medical support, advocacy, nutrition program, and immunization programs. HealthLink British Columbia Contact: Address: Nurse, Pharmacist or Dietician No address Phone: Email: Website: 811 (Toll Free) No email HealthLinkBC Deaf and hearing impaired (TTY): 711 Fax: No fax Population Served: Any individual requiring non-emergency medical information. Referral Process: Self referral; online and telephone health resource. Service Provided: Call in or online resource to ask non-emergency medical questions about medical symptoms, taking over the counter medication with your regular or new prescriptions or healthy eating choices for certain medical conditions. Heart and Stroke Foundation of BC and Yukon Contact: Address: Heart and Stroke Foundation Staff #4-1551 Sutherland Avenue Kelowna, BC Phone: Email: Website: 250-860-6275 [email protected] http://www.heartandstroke.bc.ca V1C 9M9 Fax: no fax Population Served: Adults, Children, youth and families. April 2014 104 Referral Process: Self referral. Service Provided: For those requiring support and information about Heart and Stroke disease, prevention and education. Hope Air Contact: Address: Hope Air Staff #207-124 Merton Street Phone: Email: Website: 1-877-346-4673 (Toll Free) [email protected] www.hopeair.org Toronto, Ontario M4S 2Z2 Fax: 416-222-6930 Population Served: Low income Canadians. Referral Process: Self referral online or by phone. Service Provided: Free flights for individuals and families who are in financial need to travel to healthcare not accessible in their local area. Kelty Mental Health Resource Centre Contact: Address: Phone: Email: Website: Kelty Mental Health Resource Centre BC Children’s Hospital Mental Health Building #85, Room P3-302, 3rd Floor 4500 Oak Street Vancouver, BC 604-875-2084 Toll free: 1-800-665-1822 [email protected] http://keltymentalhealth.ca/ V6H 3N1 Fax: 604-875-3688 Population Served: Children, youth, families and caregivers requiring resources on mental health. Referral Process: Self referral. Service Provided: Professional, parent or youth peer support on addictions, anger management, anxiety, and attention deficit hyperactivity disorder, concurrent disorders, depression, eating disorders, mood disorders, obsessive compulsive disorder, psychosis, schizophrenia, self help and prevention, self-harm, stress management, substance use, suicide prevention and trauma. Kootenay Child Development Centre Contact: Address: Phone: April 2014 Office Manager Kootenay Child Development Centre 16, 12th Avenue North Cranbrook, BC V1C 3V7 250-426-7707 Fax: No fax 105 Email: Website: No email www.ccscranbrook.ca Population Served: Families with children age birth to 19 years who require services provided by the Child Development Centre. Referral Process: Self referral; with parental/guardian permission referrals can also be done by a family member, child care provider or a community agency. Service Provided: Various programs and medical services can be found at the Child Development Centre. Mouth Minders Dental Clinic: Salvation Army Contact: Address: Salvation Army Staff 533 Slater Road Northwest Phone: Email: Website: 250-426-3612 [email protected] No local website Cranbrook, BC V1C 4Y5 Fax: 250-426-6765 Population Served: Adults 19 years of age or older who are in dental pain. Referral Process: Self referral; call to book an intake appointment; if treatment is approved then an appointment will be booked and you must be available for the entire two hour time block when the dentist may be able to see you. Service Provided: Free extractions and dental work for low income adults. Operation Street Angel – Nurse Practitioner: Ktunaxa Nation Contact: Address: Tara Fiedler-Graham, Nurse Practitioner 1324, 2nd Street North Cranbrook, BC V1C 4T6 Private entrance, side door of building on 14th Avenue Phone: Cell: Email: Website: Hours: 250-420-2282 (Street Angels Appointment Line) Fax: No fax 250-919-7819 (Tara Fielder-Graham) No email www.ktunaxa.org or www.interiorhealth.ca Monday, Tuesday, Wednesday 10:00m to 5:00pm Friday 1:00 to 9:00pm Population Served: Aboriginal, Inuit, Métis and non-Aboriginal individuals and families. Referral Process: Self referral. Service Provided: Holistic and culturally appropriate health information, medical support, advocacy, nutrition program, and immunization programs. April 2014 106 Options for Sexual Health Contact: Address: Phone: Email: Website: Options for Sexual Health Staff Cranbrook Family Connections 46, 17th Avenue South Cranbrook, BC 250-426-3995 No email Options for Sexual Health in Cranbrook V1C 5A8 Fax: No fax Population Served: Any individual wanting information on sexual health services. Referral Process: Self referral. Service Provided: Drop in clinic every Wednesday 6:30-8:30pm. **NEW ADDRESS EFFECTIVE 01 JUNE 2014: Address: 209, 16th Avenue North Cranbrook, BC Phone: Remains the same as noted above V1C 5S8 Pediatricians Contact: Address: Pediatrician Office Staff 16, 12th Avenue North Phone: Email: Website: 250-426-9008 [email protected] No website Cranbrook, BC V1C 3V7 Fax: No fax Population Served: Children birth to age 18 years. Referral Process: Family doctor referral to the pediatrician. Service Provided: Medical care of children and referrals to other resources such as child psychiatry. Public Health Nursing Contact: Address: Cranbrook Public Health Nurse 20, 23rd Avenue South Cranbrook, BC Phone: Email: Website: 250-420-2200 None Interior Health Authority V1C 5V1 Fax: 250-420-2295 Population Served: Children, youth, adults and seniors requiring medical information. April 2014 107 Referral Process: Self referral; parent referral; doctor, nurse, infant development consultant, child development consultant and teacher referral. Service Provided: Immunization, medical consultation, dietary and other medical resources and information. April 2014 108 Housing Resources April 2014 109 Abbott Gardens, Baker Gardens and Sonja’s Gardens: Canadian Mental Health Association Contact: Address: Phone: Email: Website: Canadian Mental Health Association Staff c/o Canadian Mental Health Association (CMHA) 39, 13th Avenue South Cranbrook, BC V1C 2V4 250-426-5222 or BC Housing 1-800-257-7756 [email protected] www.kootenays.cmha.bc.ca Application Process – 3 ways to apply: By Phone: Call 1-800-257-7756 and request application be mailed to you. By Computer: Go to www.bchousing.org Go to housing options title box Choose subsidized housing Click on how to apply Click on subsidized housing button Download the housing registry application form Print application form OR Apply online By Mail: Once application has been completed mail to: #101-4555 Kingsway Burnaby, BC V5H 4V8 By Fax: Once the application is complete, fax to: 604-439-4729 Population Served: Low income singles and small families requiring housing. Referral Process: Self referral. Service Provided: Low income housing units in Cranbrook. Aqanttanam Housing Society Contact: Address: Manager #202-1113 Baker Street Phone: E-mail: Website: 250-417-3774 [email protected] http://aqanttanam.ca April 2014 Cranbrook, BC V1C 1A8 Fax: No fax 110 Population Served: Aboriginal, Inuit and Métis individuals and families. Referral Process: Self referral. Service Provided: Safe, affordable, adequate housing for urban and rural Aboriginal, Inuit and Métis individuals and families. BC Housing – Low Income Housing Contact: Address: BC Housing Staff #101-4555 Kingsway Phone: Email: Website: 604-433-2218 Toll Free: 1-800-257-7756 Fax: 604-439-4729 No email http://www.bchousing.org for information and application Burnaby, BC V5H 4V8 Population Served: Low income individuals, seniors and families requiring housing. Referral Process: Self referral, application required. Service Provided: Low income housing information in Cranbrook. BC Housing – Rental Assistance Program Contact: Address: Rental Assistance Program #101-4555 Kingsway Phone: Email: Website: 604-433-2218 Toll Free: 1-800-257-7756 No email BC Housing - Rental Burnaby, BC V5H 4V8 Fax: 604-439-4729 Population Served: Low income working families. Referral Process: Self referral; application required. Service Provided: Working family must have a gross household income of $35,000 or less and have at least one dependent child. Family must have had employment at some point over the last year. The Rental Assistance Program provides eligible low income, working families with cash assistance to help with their monthly rent payments. Cold Weather Emergency Shelter - Salvation Army Contact: Address: Salvation Army Staff 533 Slater Road Northwest Phone: Email: Website: 250-426-3612 [email protected] No local website April 2014 Cranbrook, BC V1C 4Y5 Fax: 250-426-6765 111 Population Served: Individuals and families requiring emergency overnight shelter during cold weather. Referral Process: Self referral. Service Provided: Free overnight accommodation, usually runs late fall to early spring. East Kootenay Travelling Poverty Law Advocate Program Contact: Address: Carin Morrish, Travelling Advocate c/o Community Connections Society of Southeast British Columbia #104-125, 10th Avenue South Cranbrook, BC V1C 2N1 Phone: 250-426-4293 Toll Free: 1-877-298-2211 Fax: 250-426-2984 Cell: 250-417-7472 Email: [email protected] Website: http://www.ccscranbrook.ca/ Population Served: Individuals requiring advocacy. Referral Process: Self referral. Service Provided: Advocacy and support with tenant rights, landlord/tenant disputes and mediations and other legal information. **NEW ADDRESS EFFECTIVE 01 JUNE 2014: Address: 209, 16th Avenue North Cranbrook, BC Phone: Remains the same as noted above V1C 5S8 Habitat for Humanity Contact: Address: Habitat for Humanity Box 336 Phone: Email: Website: 250-417-9047 [email protected] http://www.habitatwk.ca/cranbrook.html Cranbrook, BC V1C 4H8 Fax: No fax Population Served: Families requiring housing and willing to volunteer to build their home. Referral Process: Self referral application process. Service Provided: Volunteers in the community work together to build a home with a local family. April 2014 112 Haven Gardens Second Stage Transitional Services: Canadian Mental Health Association Contact: Address: Phone: Email: Website: Haven Gardens Staff c/o Canadian Mental Health Association 39, 13th Avenue South Cranbrook, BC 250-426-5222 No email http://www.kootenays.cmha.bc.ca V1C 2V4 Fax: No fax Population Served: Women who have completed first stage transition or safe home programming and their children. Referral Process: Self referral. Service Provided: Housing from 6 to 18 months for women and children who require services intended to reduce the impact of victimization and trauma from exposure to violence. Haven Gardens will work in partnership with the Transition House and Safe Home Programs to assist and service clients throughout the East Kootenays. Haven Gardens will also accept referrals from organizations that work as community partners in the family violence intervention field. Homeless Outreach Program Contact: Address: Erin Pan c/o Community Connections Society of Southeast British Columbia #104-125, 10th Avenue South Cranbrook, BC V1C 2N1 Phone: Email: Website: 250-464-9955 [email protected] http://www.ccscranbrook.ca/ Fax: 250-426-2984 Population Served: Individuals and families at risk of being homeless. Referral Process: Self referral; community referral. Service Provided: Applications for housing and income assistance, assisting with finding shelter/housing clothing and food. **NEW ADDRESS EFFECTIVE 01 JUNE 2014: Address: 209, 16th Avenue North Cranbrook, BC Phone: Remains the same as noted above April 2014 V1C 5S8 113 Housing Matters BC Contact: Address: Staff #101-4555 Kingsway Phone: Email: Website: 604-433-2218 Toll Free: 1-800-257-7756 No email www.housingmattersbc.ca Burnaby, BC V5H 4V8 Fax: 604-439-4729 Population Served: Individuals requiring housing information. Referral Process: Self referral; application required. Service Provided: Rental information for individuals, families and seniors who require low income housing and supports to remain in their current residence. Seniors' Rental Housing provides apartments for those who are able to live independently with an affordable option for staying in their communities. Since 2009, 460 units have been completed in the region. Subsidized Assisted Living gives seniors the help they need to continue living in their communities near family and friends. Approximately 1,000 subsidized assisted living units are available in the region. Seniors' Supportive Housing provides specially modified rental housing to seniors and people with disabilities. Around 765 existing seniors units were converted under the program approximately 180 are in the Interior Region. Home Adaptations for Independence offers financial assistance for home adaptations to help eligible low-income seniors and people with disabilities improve accessibility and safety in their home. Kootenay Haven Transition House: Canadian Mental Health Association Contact: Address: Phone: Email: Website: Transition House Staff c/o Canadian Mental Health Association 39, 13th Avenue South Cranbrook, BC V1C 2V4 250-426-4887 Toll Free: 1-800-200-3003 Fax: No fax No email http://www.kootenays.cmha.bc.ca/how-we-can-help/womens-services Population Served: Women and children seeking shelter from violence and abuse. Referral Process: Self referral. April 2014 114 Service Provided: Temporary housing for women and children. Support programs for women, children and youth to discover individual strengths, self esteem goal setting, life skills and advocacy. April 2014 115 Mental Health Resources April 2014 116 Canadian Mental Health Association – Kootenay Branch Contact: Address: Program staff 39, 13th Avenue South Phone: Email: Website: 250-426-5222 [email protected] www.kootenays.cmha.bc.ca Cranbrook, BC V1C 2V4 Fax: 250-426-2134 Population Served: Children, youth and families. Referral Process: Self referral; school or community referral. Service Provided: Education, awareness, emotional support for children, youth and their families. Services are both individual and group. Children’s Help Line - British Columbia Contact: Address: Helpline Social Worker No address provided Phone: Email: Website: 310-1234 (no area code required) No email http://www.safekidsbc.ca/helpline.htm or http://www.mcf.gov.bc.ca/getting_help/help.htm Population Served: Any child under the age of 19 years who is being abused or who is at risk for being abused; parents/caregivers who are afraid they might hurt their child; community members who know a family where a child is being abused. Referral Process: Self referral. Service Provided: A social worker is on the other end of the phone line and is willing to listen and take action to stop the abuse of the child calling in or the parent/community member who is calling to report abuse. Child and Youth Mental Health (CYMH): Ministry of Children and Family Development Contact: Address: Child and Youth Mental Health Clinician #201-1212, 2nd Street North Cranbrook, BC V1C 4T6 Phone: 250-426-1514 Fax: 250-426-1441 Email: No email Website: www.mcf.gov.bc.ca/mental_health/ Population Served: Children, youth and their families. Referral Process: Self referral; community, school or doctor referral. April 2014 117 Service Provided: Mental health assessment, planning, individual and group therapy for children and youth under the age of 19 years. Parenting group programs and school programs. Intake Clinics: Are on a first come, first serve basis. Hours: Monday 9:30-12:00noon; Tuesday 9:30am-12:00noon; Thursday 10:30-11:30am Clover Clubhouse Contact: Address: Clover Clubhouse Staff 400 Victoria Avenue North Phone: Email: Website: 250-426-0102 No email No website Cranbrook BC V1C 3Y3 Fax: No fax Population Served: People with mental illness. Referral Process: Self referral; doctor; psychiatric team. Service Provided: Socialization and drop-in center for people with mental illness Crisis Centre – 24/7 Distress Phone Services Contact: Address: Centre Staff Crisis Intervention & Suicide Prevention Centre of BC 763 East Broadway Vancouver, BC V5T 1X8 Phone: Phone: Email: Website: 604-872-1811 (Administrative Office) 1-800-784-2433 Toll Free [email protected] Crisis Centre Distress Line Fax: 604-879-6216 Population Served: Youth, adults and seniors requiring emotional support. Referral Process: Self referral. Service Provided: The Distress Phone Services provide confidential, non-judgmental, free emotional support, 24 hours a day, 7 days a week, for people experiencing feelings of distress or despair. Support is offered by phone or by live online chat. Developmental Disability Mental Health Services (DDMHS) Contact: Address: Susie Mayson #208-1212, 2nd Street North Phone: 250-417-2534 April 2014 Cranbrook, BC V1C 4T6 Fax: 250-417-2531 118 Email: Website: [email protected] www.interiorhealth.ca Contact: Address: Developmental Disability Mental Health Services (DMHS) Staff Developmental Disability Mental Health Services (DDMHS) – Regional Office #309-1664 Richter Street Kelowna, BC V1Y 8N3 Phone: Email: Website: 250-763-4122 No email http://clbc.cioc.ca/record/CLB2703 Fax: 250-712-0732 Population Served: Youth 14 years of age and older with an IQ under 70 who have a developmental disability and serious mental health disorder. Referral Process: Self referral; community, family medical professional or social worker referral; Community Living British Columbia referral. Service Provided: Assessment, treatment, therapeutic interventions, consultations, support and advocacy for those with a developmental disability and mental health disorder. East Kootenay Crisis Line: Canadian Mental Health Association Contact: Address: Crisis Line Staff 39, 13th Avenue South Phone: Email: Website: 250-426-5222 Crisis Line: 1-888-353-2273 [email protected] www.kootenays.cmha.bc.ca Cranbrook, BC V1C 2V4 Fax: 250-426-2134 Population Served: Children, youth, adults and seniors experiencing crisis. Referral Process: Self referral. Service Provided: Diligent trained volunteers who are available 24/7 to listen, help problem solve, and they are able to access information on mental health resources. East Kootenay Regional Hospital Contact: Address: Hospital Staff 13, 24th Avenue North Phone: Email: Website: 250-426-5281 Toll Free: 1-866-288-8082 No email East Kootenay Regional Hospital April 2014 Cranbrook, BC V1C 3H9 Fax: No fax 119 Population Served: Anyone requiring immediate mental health assessment or medical care. Referral Process: Self referral; community, doctor or family referral. Service Provided: Immediate assessment or support with respect to mental health or illness. Elder Mental Health Services Contact: Address: Phone: Email: Website: Interior Health Staff Interior Health 20, 23rd Avenue South Cranbrook, BC 250-420-2200 No email Mental Health & Addictions - Interior Health V1C 5V1 Fax: 250-420-2295 Population Served: People with cognitive decline, psychiatric and/or behavioural difficulties. Referral Process: Self referral; Community, doctor or family member. Service Provided: Assessment, case management, crisis intervention, group therapy, and outreach support to seniors who experience mental illness. Interior Health Children’s Assessment Network (IHCAN) Contact: Address: IHCAN Staff #309-1664 Richter Street Phone: Email: Website: 250-763-4122 No email http://clbc.cioc.ca/record/CLB2703 Contact: Address: Susie Mayson, IHCAN Cranbrook Assessment Coordinator #208-1212, 2nd Street North Cranbrook, BC V1C 4T6 Phone: Email: Website: 250-417-2534 [email protected] www.interiorhealth.ca Kelowna, BC V1Y 8N3 Fax: 250-712-0732 Fax: 250-417-2531 Population Served: Children and youth 19 years and under. Referral Process: Pediatrician or child psychiatrist referral. Service Provided: Multi-disciplinary assessment and diagnostic clinic for children or youth who are suspected of having Autism Spectrum Disorder (ASD), Fetal Alcohol Spectrum Disorder April 2014 120 (FASD) or other Complex Developmental Behavioural Conditions referred to as a complex child/youth (CCY). Kids Help Phone - British Columbia Contact: Address: British Columbia Kids Help Phone Staff #1100-1200 West 73rd Avenue Vancouver, BC Phone: Email: Website: 604-267-7057 Toll Free: 1-877-267-7057 [email protected] http://org.kidshelpphone.ca/en/choose/bc/ V6P 6G5 Fax: 604-267-7058 Population Served: Children and youth age 5 to 20 years. Referral process: Self referral. Service Provided: Counsellor available to answer questions and provide support to children and youth who call the Help Phone 24/7. The counsellor can provide referral contact information to local agencies. Website provides additional supports and information to children, youth and their families. Kids Help Phone - Canada Contact: Address: Kids Help Phone Counsellor #300-439 University Avenue Phone: Phone: Email: Website: 1-800-668-6868 (Toll Free for Children and Youth) 416-586-5437 (Administrative Office) [email protected] http://org.kidshelpphone.ca/en/about-us/ Toronto, Ontario M5G 1Y8 Fax: 416-586-0651 Population Served: Children and youth age 5 to 20 years. Referral Process: Self referral. Service Provided: Counsellor available to answer questions and provide support to children and youth who call the Help Phone 24/7. The counsellor can provide referral contact information to local agencies. Website provides additional supports and information to children, youth and their families. April 2014 121 Mental Health Support Workers Contact: Address: Mental Health Support Workers 2205, 2nd Street North Phone: Email: Website: 250-417-6161 No email www.interiorhealth.ca Cranbrook, BC V1C 3L4 Fax: No fax Population Served: Individuals with mental illness requiring day to day support. Referral Process: Through assessment of a mental health nurse or practitioner. Service Provided: One to One support and life skills assistance for people with mental illness. Ponderosa House Contact: Address: Ponderosa House Staff 1908, 5th Street South Phone: Email: Website: 250-426-5064 No email http://www.interiorhealth.ca Cranbrook, BC V1C 1K4 Fax: No fax Population Served: Individuals with mental health or addiction issues needing support of a staffed resource. Referral Process: Self referral; hospital, nurse or doctor referral. Service Provided: Mental health and addictions short term accommodation with full time supportive staff. Psychiatric Consultation Contact: Address: Phone: Email: Website: Interior Health Staff Interior Health Authority 20, 23rd Avenue South Cranbrook, BC 250-420-2200 No email Mental Health & Addictions - Interior Health V1C 5V1 Fax: 250-420-2295 Population Served: Adults 19 years and older requiring psychiatric assessment, treatment and follow-up. Referral Process: Psychiatrist, doctor, mental health therapist. Service Provided: Assessment, case management, crisis intervention, group therapy, and outreach support to adults and seniors who experience mental illness. April 2014 122 Services for People with Severe and/or Persistent Mental Illness – Adult Community Support Services (ACSS): Interior Health Authority Contact: Address: Phone: Email: Website: Interior Health Staff Interior Health 20, 23rd Avenue South Cranbrook, BC 250-420-2200 No email Mental Health & Addictions - Interior Health V1C 5V1 Fax: 250-420-2295 Population Served: People experiencing severe and/or persistent mental illness such as schizophrenia, bipolar disorder and schizoaffective disorder. Referral Process: Self referral; community, doctor or family member. Service Provided: Case management, crisis intervention with urgent response follow-up, outreach support to adults and families that experience mental illness, individual and group therapy, housing, work, volunteer and recreation programs. April 2014 123 Senior Resources April 2014 124 Better at Home Contact: Address: Laurie (Reed) Harris, Program Coordinator Community Connections Society of Southeast British Columbia #100-125, 10th Avenue South Cranbrook, BC V1C 2N1 Phone: Email: Website: 250-426-2943 [email protected] Better at Home Cranbrook Fax: No fax Population Served: Seniors living in their own home. Referral Process: Self referral. Service Provided: Government funded program with volunteers who help seniors with day to day tasks so that they can continue to live independently in their own home and remain connected to their community. **NEW ADDRESS EFFECTIVE 01 JUNE 2014: Address: 209, 16th Avenue North Cranbrook, BC Phone: Remains the same as noted above V1C 5S8 BC Association of Community Response Networking Contact: Address: BC Association of Community Response Networking 15008, 26th Avenue Surrey, BC V4P 3H5 Phone: Email: Email: Website: No phone listed Fax: 604-531-9498 Gail Brown [email protected] Keri Rinehart (BC CRN Facilitator) [email protected] BC Association of Community Response Networks Population Served: Adults experiencing abuse in their community. Referral Process: Self referral. Service Provided: Provincially funded resource for the benefit of Community Response Networks which facilitates prevention and education activities working towards an end to abuse, neglect and self-neglect of adults in British Columbia. BC Centre for Elder Advocacy and Support Contact: Address: Volunteer staff No address provided. Phone: Email: Website: 604-437-1940 Toll Free: 1-866-437-1940 Use online form to contact http://bcceas.ca/ April 2014 Fax: No fax 125 Population Served: Older adults. Referral Process: Self referral. Service Provided: Protecting the legal rights of older adults; increasing access to justice for older adults; providing supportive programs for older adults who have been abused; creating community awareness of abuse of older adults. Cranbrook Home Support Services Contact: Address: Interior Health Authority 20, 23rd Avenue South Phone: Email: Website: 250-489-1734 No email Cranbrook Home Support Services Cranbrook, BC V1C 5V1 Fax: No fax Population Served: Individuals requiring care in their home. Referral Process: Self referral; family referral; medical referral. Service Provided: Acute, chronic, palliative or rehabilitative health care for an individual so they are able to remain in their own home. Cranbrook Transit Contact: Address: Phone: Email: Website: Transit Staff Sun City Coach lines 1229 Cranbrook Street North Cranbrook, BC V1C 3S6 250-417-4636 Fax: 250-426-5101 No email http://www.transitbc.com/regions/cra/contactus/default.cfm Population Served: Anyone requiring local bus service. Referral Process: No referral. Service Provided: Local bus routes throughout Cranbrook. See website for fare amounts and routes. Crisis Centre – 24/7 Distress Phone Services Contact: Address: Centre Staff Crisis Intervention & Suicide Prevention Centre of BC 763 East Broadway Vancouver, BC V5T 1X8 Phone: Phone: Email: 604-872-1811 (Administrative Office) 604-872-1234 Senior’s Distress Line [email protected] April 2014 Fax: 604-879-6216 126 Website: Crisis Centre Distress Line Population Served: Seniors requiring emotional support. Referral Process: Self referral. Service Provided: The Distress Phone Services provide confidential, non-judgmental, free emotional support, 24 hours a day, 7 days a week, for people experiencing feelings of distress or despair. Support is offered by phone or by live online chat. Day Break Program – Adult Day Program Contact: Address: Program Staff 1700, 4th Street South Cranbrook, BC V1C 6Y3 Phone: 250-426-3710 Fax: 250-426-3622 Email: No email Website: No website Population Served: Seniors residing in the community but at risk of safety. Referral Process: Home support worker referral. Service Provided: Activities throughout the day as well as respite care for caregivers. Dinners at Home Contact: Address: Phone: Email: Website: Dinners at Home Coordinator FW Green Home for meal pick-up 1700, 4th Street South Cranbrook, BC 250-420-2459 No email No website V1C 6E1 Fax: no fax Population Served: Seniors requiring precooked meals. Referral Process: Self referral. Service Provided: Frozen dinners which need to be picked up from the FW Green Home. Meals are chosen by the individual based on their personal likes/dislikes. East Kootenay Senior Caregiver’s Network Contact: Address: Program Coordinator None listed Phone: Email: Website: 250-489-0802 No email No website April 2014 Toll Free: 1-877-489-0803 127 Population Served: Caregivers to elderly individuals living at home. Referral Process: Self referral; family referral. Service Provided: Support for family caregivers of elderly persons who are living at home, in the community or in a facility. Elder Mental Health Services Contact: Address: Phone: Email: Website: Interior Health Staff Interior Health 20, 23rd Avenue South Cranbrook, BC 250-420-2210 No email Mental Health & Addictions - Interior Health V1C 5V1 Fax: 250-420-2295 Population Served: People with cognitive decline, psychiatric and/or behavioural difficulties. Referral Process: Self referral; community, doctor or family member. Service Provided: Assessment, case management, crisis intervention, group therapy, and outreach support to seniors who experience mental illness. Friendly Visitor Program Contact: Address: Volunteer Coordinator 39, 13th Avenue South Phone: Email: Website: 250-426-8019 No email http://volunteerkootenays.ca/visitor-program.php Cranbrook, BC V1C 2V4 Fax: 250-426-2134 Population Served: Community seniors. Referral Process: Self referral. Service Provided: Training is provided to volunteers who visit isolated individuals in the community. Volunteers are matched with “buddies” based on the client needs and the volunteer’s skills. Trained volunteers commit 2-4 hours per week to visit socially isolated or at-risk people in the community. Visitors may choose to visit with the client in their home or take them on an outing, help with house or yard work, play cards or participate in other activities that can be enjoyed by both. April 2014 128 handyDart Contact: Address: Phone: Email: Website: Hours: Transit Staff Sun City Coach Lines 1229 Cranbrook Street North Cranbrook, BC V1C 3S6 250-417-3178 Fax: 250-426-5101 No email http://www.transitbc.com/regions/cra/accessible/handydart.cfm Monday to Friday 8:00am to 5:00pm. Population Served: Anyone requiring door to door transit service. Referral Process: No referral. Service Provided: Transit service that is wheelchair accessible and for those individuals with cognitive or physical disabilities requiring additional support using transit. Must complete an application prior to use. Must call ahead to book pickup time and location. Housing Matters BC Contact: Address: Staff #101-4555 Kingsway Phone: Email: Website: 604-433-2218 Toll Free: 1-800-257-7756 No email www.housingmattersbc.ca Burnaby, BC V5H 4V8 Fax: 604-439-4729 Population Served: Individuals requiring housing information. Referral Process: Self referral; application required. Service Provided: Rental information for individuals, families and seniors who require low income housing and supports to remain in their current residence. Seniors' Rental Housing provides apartments for those who are able to live independently with an affordable option for staying in their communities. Since 2009, 460 units have been completed in the region. Subsidized Assisted Living gives seniors the help they need to continue living in their communities near family and friends. Approximately 1,000 subsidized assisted living units are available in the region. Seniors' Supportive Housing provides specially modified rental housing to seniors and people with disabilities. Around 765 existing seniors units were converted under the program approximately 180 are in the Interior Region. Home Adaptations for Independence offers financial assistance for home adaptations to help eligible low-income seniors and people with disabilities improve accessibility and safety in their home. April 2014 129 Seniors Advocacy and Information Line (SAIL) Contact: Address: Volunteer staff No address provided. Phone: Email: Website: 604-437-1940 Toll Free: 1-866-437-1940 Use online form to contact http://bcceas.ca/ Fax: No fax Population Served: Older adults. Referral Process: Self referral. Service Provided: Older adults can speak to a trained professional about situations where they were abused or mistreated and they can be referred to a local community or other appropriate resource. Senior Citizen Hall Contact: Address: Senior Citizen Hall Staff/Volunteers 125, 17th Avenue South Cranbrook, BC Phone: Email: Website: 250-426-3618 No email No website V1C 5M3 Fax: No fax Population Served: Community seniors. Referral Process: Self referral. Service Provided: Regular activities such as bingo, card games, dances and other social events. Volunteer Assisted Shopping Program Contact: Address: Volunteer Coordinator 39, 13th Avenue South Phone: Email: Website: 250-426-8019 No email http://volunteerkootenays.ca/cranbrook.php Cranbrook, BC V1C 2V4 Fax: No fax Population Served: Community seniors. Referral Process: Self referral. Service Provided: Volunteer opportunity to be matched with a senior who requires help grocery shopping. Friday meet shoppers at Safeway 1:00 to3:00pm. Handydart is $3.00 each way. Tea and socializing follows shopping time. April 2014 130 Transportation Resources April 2014 131 Cranbrook Transit Contact: Address: Phone: Email: Website: Transit Staff Sun City Coach lines 1229 Cranbrook Street North Cranbrook, BC V1C 3S6 250-417-4636 Fax: 250-426-5101 No email http://www.transitbc.com/regions/cra/contactus/default.cfm Population Served: Anyone requiring local bus service. Referral Process: No referral. Service Provided: Local bus routes throughout Cranbrook. See website for fare amounts and routes. handyDart Contact: Address: Phone: Email: Website: Hours: Transit Staff Sun City Coach Lines 1229 Cranbrook Street North Cranbrook, BC V1C 3S6 250-417-3178 Fax: 250-426-5101 No email http://www.transitbc.com/regions/cra/accessible/handydart.cfm Monday to Friday 8:00am to 5:00pm. Population Served: Anyone requiring door to door transit service. Referral Process: No referral. Service Provided: Transit service that is wheelchair accessible and for those individuals with cognitive or physical disabilities requiring additional support using transit. Must complete an application prior to use. Must call ahead to book pickup time and location. April 2014 132 Women’s Resources April 2014 133 AIDS Network Kootenay Outreach and Support Society (ANKORS) Address: Phone: Website: 46, 17th Avenue South Cranbrook, BC V1C 5A8 250-426-3383 Ext. 101 Toll Free: 1-800-421-2437 Fax: 250-426-3221 www.ankors.bc.ca/east.php or www.ankors.bc.ca Contact: Email: Polly Sutherland, Education and Prevention [email protected] Contact: Email: Gary Dalton, Care Team gary@ankors Contact: Kelly Ferguson, Hepatitis C Prevention & Community Development Coordinator [email protected] Email: Population Served: Youth, adults, seniors. Referral Process: Self referral. Service Provided: Education, information, resources, support and educational workshops with respect to gender identity, sexual health and orientation, HIV/AIDS, Hepatitis C, party safe, condom distribution, sexually transmitted infections and needle exchange and harm reduction supplies. Drop-in Services: Tuesday and Thursday 2:00-4:00pm Needle Exchange: Tuesday and Thursday 2:00-4:00pm **NEW ADDRESS EFFECTIVE 01 JUNE 2014: Address: 209, 16th Avenue North Cranbrook, BC Phone: Remains the same as noted above V1C 5S8 AXIS Family Resources Limited Contact: Address: Branch Manager #201,125 10th Avenue South Phone: Email: Website: 250-489-4074 [email protected] http://axis.bc.ca/contact-us/ or http://www.axis.bc.ca Cranbrook, BC V1C 2N1 Fax: 250-489-4042 Population Served: Children, youth and families requiring community based support. Referral Process: Self referral (some services); most referrals come from Ministry of Children & Family Development. April 2014 134 Service Provided: Addictions services, behavioural support services, specialized family support, family and individual counselling, foster parent support, children and women's support programs, youth support, specialized resource programs for children in care, Fetal Alcohol Spectrum Disorder (FASD) key worker and parent support services and Sexual Abuse Intervention Program (SAIP). Bellies to Babies Contact: Address: Pat Chisholm Cranbrook Family Connections Building (beside the skateboard park) 46,17th Avenue South Cranbrook BC V1C 5A8 Phone: Cell/Text: Email: Website: 250-489-5011 250-427-8772 Open: Toll Free: 1-855-589-5011 Fax: 250-489-5905 http://pop.ccscranbrook.ca or http://pop.ccscranbrook.ca/nobodys-perfect/ or www.ccscranbrook.ca Monday to Thursday 9:30am to 4:00pm Population Served: Pregnant women, their partners and new parents. Referral Process: Self referral; doctor, midwife or nurse practitioner referral. Service Provided: Support through pregnancy and birth up to the babies first year, Baby and Me drop in program Tuesday 10:00am to 1:00pm, Pre-natal program for pregnant women and a partner/friend Thursday 11:30am to 2:00pm. **NEW ADDRESS EFFECTIVE 01 JUNE 2014: Address: 209, 16th Avenue North Cranbrook, BC Phone: Remains the same as noted above V1C 5S8 British Columbia Healthy Connections Project: Interior Health Authority Contact: Address: Phone: Email: Website: Barb Lockhart Interior Health Authority 20, 23rd Avenue South Cranbrook, BC V1C 5V1 250-420-2214 Fax: 250-420-2295 [email protected] http://www.healthyfamiliesbc.ca/home/bc-healthy-connections-project Population Served: First time moms from age 16 to 25 years. Referral Process: Self referral; Community, doctor or nurse referral. April 2014 135 Service Provided: Support program for first time moms from early pregnancy to when the child turns 2 years of age. Canadian Mental Health Association – Kootenay Branch Contact: Address: Program staff 39 – 13th Avenue South Phone: Email: Website: 250-426-5222 [email protected] www.kootenays.cmha.bc.ca Cranbrook, BC V1C 2V4 Fax: 250-426-2134 Population Served: Children, youth and families. Referral Process: Self referral; school or community referral. Service Provided: Education, awareness, emotional support for children, youth and their families. Services are both individual and group. Community Connections Society of Southeast British Columbia Contact: Address: Phone: Email: Website: Gwen Noble, Executive Director Administrative Office #100-125, 10th Avenue South Cranbrook, BC 250-426-2976 Toll Free: 1-866-426-4043 No email www.ccscranbrook.ca V1C 2N2 Fax: 250-426-2978 Population Served: Families and individuals requiring support and services. Referral Process: Self referral; community referral. Service Provided: Offers programs and services for children, youth, adults and families from pregnancy outreach, preschool/daycare programs, referrals and advocacy. **NEW ADDRESS EFFECTIVE 01 JUNE 2014: Address: 209, 16th Avenue North Cranbrook, BC Phone: Remains the same as noted above V1C 5S8 Cranbrook Women's Resource Centre Contact: Address: Cranbrook Women’s Centre Staff 32, 13th Avenue South Cranbrook, BC Phone: Email: 250-426-2912 [email protected] April 2014 V1C 2V3 Fax: 250-426-2984 136 Website: Hours: http://cwrc.ccscranbrook.ca/ or http://www.ccscranbrook.ca Monday to Thursday 9:30am to 3:00pm Population Served: Women and their children. Referral Process: Self referral; drop in or phone. Service Provided: Lay counselling, emergency food cupboard, free computer access, free store, community information and support. **NEW ADDRESS EFFECTIVE 01 JUNE 2014: Address: 209, 16th Avenue North Cranbrook, BC Phone: Remains the same as noted above V1C 5S8 East Kootenay Midwives Contact: Address: Jane Blackmore, Carolyn Thibeault and Sivan Bar-Sever (speaks English and French) 12, 1617 Baker St. Cranbrook, BC V1C 1B4 Phone: Email: Website: 250-489-3198 No email http://www.bcmidwives.com/ Fax: 250-489-3752 Population Served: Pregnant women and partners. Referral Process: Self referral. Service Provided: Personal and individualized care and support for pregnant women and their families including the choice of birthing location. Haven Gardens Second Stage Transitional Services: Canadian Mental Health Association Contact: Address: Phone: Email: Website: Haven Gardens Staff c/o Canadian Mental Health Association 39,13th Avenue South Cranbrook, BC 250-417-2523 No email http://www.kootenays.cmha.bc.ca V1C 2V4 Fax: 250-417-2895 Population Served: Women who have completed first stage transition or safe home programming and their children. Referral Process: Self referral. Service Provided: Housing from 6 to 18 months for women and children who require services intended to reduce the impact of victimization and trauma from exposure to violence. Haven Gardens will work in partnership with the Transition House and Safe April 2014 137 Home Programs to assist and service clients throughout the East Kootenays. Haven Gardens will also accept referrals from organizations that work as community partners in the family violence intervention field. Kootenay Haven Transition House: Canadian Mental Health Association Contact: Address: Phone: Email: Website: Transition House Staff c/o Canadian Mental Health Association 39, 13th Avenue South Cranbrook, BC V1C 2V4 250-426-4887 Toll Free: 1-800-200-3003 Fax: No fax No email http://www.kootenays.cmha.bc.ca/how-we-can-help/womens-services Population Served: Women and children seeking shelter from violence and abuse. Referral process: Self referral. Service Provided: Temporary housing for women and children. Support programs for women, children and youth to discover individual strengths, self-esteem goal setting, life skills and advocacy. Options for Sexual Health (OPT) Contact: Address: Linda Douglas Cranbrook Family Connections Building (beside the skateboard park) 46,17th Avenue South Cranbrook BC V1C 5A8 Phone: Email: Website: Open: (250) 426-3995 [email protected] www.optionsforsexualhealth.org Wednesday 6:30am to 8:30pm Fax: 250-427-5316 Population Served: Women, their partners, youth and adults. Referral Process: Self referral. Service Provided: Reproductive health services for people of all ages; prioritize services for young people in a nonjudgmental, supportive atmosphere. Help clients make informed reproductive health decisions that will work for them. Education resources, audio-visual and written resource materials, demonstration models and products, and a comprehensive informed consent process. **NEW ADDRESS EFFECTIVE 01 JUNE 2014: Address: 209, 16th Avenue North Cranbrook, BC Phone: Remains the same as noted above April 2014 V1C 5S8 138 Summit Community Services Society Contact: Address: Manager #100-125, 10th Avenue South Phone: Email: Website: 250-489-3114 No email http://summitfamily.ca/ Cranbrook, BC V1C 2N1 Fax: 250-489-3151 Population Serviced: Women, children and men who have experienced sexual assault, violence in relationships and/or childhood abuse. Referral Process: Self referral. Services Provided: Provide counselling and support as well as referrals to other services as necessary. April 2014 139