Installation • Operation • Care

Installation
•
Operation
•
Care
Luminette® PowerGlide® 2.1
with Platinum™ Technology
Side, Split, and Offset Stacks
CONTENTS
Getting Started:
Product View............................................................................. 1
Tools and Fasteners Needed....................................................... 2
Unpack the Components............................................................ 2
Mounting Types and Window Terminology.................................... 3
Installation:
Mount the Installation Brackets — Inside/Ceiling Mount............... 4
Mount the Installation Brackets — Outside Mount....................... 7
Bracket Locations — Corner and Bay Windows......................... 12
Install the SofTrak™ Headrail..................................................... 13
Side-by-Side (Abutted) Installations (Simulated Split Stack)......... 14
Attach PowerGlide® 2.1 Components........................................ 15
Test Headrail Operation ........................................................... 18
Attach the Fabric Panel(s)......................................................... 18
Modern Draperies Dressing ..................................................... 22
Operation:
Operate the Window Covering................................................... 23
Resetting the Window Covering................................................. 24
Troubleshooting....................................................................... 25
Care:
Cleaning Procedures................................................................ 28
Removing the Modular Motor (If Necessary) .............................. 31
Removing the Fabric (If Necessary)............................................ 31
Removing the Headrail (If Necessary)........................................ 32
Additional Product Enhancements............................................. 32
Questions?
Call the Hunter Douglas Customer Information Center at
1-888-501-8364.
Radio Frequency FCC Compliance:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
■■
■■
■■
■■
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
© 2014 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas.
GETTING STARTED
Product View
Left Stack Shown
SofTrak™
Headrail
Inside/Ceiling
Mount Bracket
Swivel
Arm
Rivet
Spacer Block
with Bushings
Swivel
Plate
Installation Bracket
Faceplate
Pinion
Clips
Drive Assembly
Modular Motor
Assembly
Swivel
Plate
Platinum™
Satellite Eye
Platinum
Remote Control
End
Treatment
DC Power
Supply Cable
DC Power
Supply
C-Clip
Left Stack
Dual Panel
Side Stack Left
Dual Panel
Side Stack Right
Right Stack
Dual Panel
Split Stack
Split Stack
Dual Panel Offset Stack
(Left Stack Shown)
1
GETTING STARTED
Thank you for purchasing Hunter Douglas Luminette® Privacy Sheers or Luminette Modern
Draperies. With proper installation, operation, and care, your new window fashions will provide
years of beauty and performance.
Please thoroughly review this instruction booklet and the packing list included with your order
before beginning the installation.
Tools and Fasteners Needed
■■ Flat blade and Phillips screwdriver
■■ Laser level
■■ Measuring tape and pencil
■■ Needlenose pliers
■■ Paper clip or push pin
■■ Power drill, 3/32" drill bit,
and 1/4" hex driver
■■ Utility knife and scissors
In addition, you will need fasteners designed to work with your specific mounting surface(s).
■■ #6 Hex Head Screws (Provided). Two screws are provided per installation bracket.
■■ Speed Nuts and Screws (Provided). Extension brackets come with screws and speed nuts.
■■ Drywall Anchors (Not Provided). Use drywall anchors when mounting into drywall.
#6 x 11/2" (Inside/Ceiling Mount)
#6 x 2" (Outside Mount)
Hex Head Screw
(Provided)
Speed Nut and Screw
(Two Provided with Each
Extension Bracket)
Unpack the Components
■■ Make sure you have clean hands or wear disposable gloves when handling Luminette fabric.
To avoid wrinkling the fabric, do not fold it or drape it over furniture.
■■ One or more fabric panels may be packaged in a carton.
■■ The fabric panels are rolled around a cardboard tube. Do not remove the protective
wrapping until completing the “Attach the Fabric Panel(s)” procedure on page 18.
■■ Remove the SofTrak™ headrail system and installation hardware from inside the carton.
■■ Remove the foam supports from the tilt shaft inside
the headrail. Rotate the supports in either direction
until they can be pulled off.
Important: With wider fabrics, the SofTrak
headrail may be shipped separately.
2
Remove
Foam Supports
GETTING STARTED
Mounting Types and Window Terminology
If the installation brackets are mounted correctly, the rest of the installation process follows very
easily. To prepare for this important first step, review the mounting types and basic window
terminology illustrated below.
Molding (or Wall)
Head Jamb
Jamb
Jamb
Collectively, the sill and
jambs are called the
“window casement.”
Sill (or Floor)
Inside Mount
Sheer or drapery
fits within
window opening.
Outside Mount
Sheer or drapery
mounts outside
window opening.
■■ For proper operation, the fabric must clear all obstructions, including window cranks,
handles, and moldings.
➤➤ Replace protruding window cranks with T-cranks, as needed.
■■ Refer to the appropriate page below based on your order:
➤➤ Inside/Ceiling Mount — Page 4
➤➤ Outside Mount — Page 7
3
INSTALLATION
Mount the Installation Brackets — Inside/Ceiling Mount
If you are mounting on corner or bay windows, refer to “Bracket Locations — Corner and Bay
Windows” on page 12 for specific bracket locations. Return to this page after identifying
the locations.
■■ Your order will include the appropriate number of inside/ceiling mount installation brackets.
The number of installation brackets required varies with headrail width, as shown below.
Inside/Ceiling Mount
Installation Bracket
Headrail
Width
Brackets Required
Up to 40"
2
401/8" – 70"
3
701/8" – 96"
4
96 / " – 155"
6
1551/8" – 192"
8
18
Measure and Mark Bracket Locations
■■ Measure for the bracket locations.
➤➤ Mark 5" from each jamb on the mounting surface. These marks are for the outside edge
of the end installation brackets.
➤➤ If more than two installation brackets are required (see table above), mark the locations
of additional bracket(s) spaced evenly between the two end brackets.
Top View
Space Evenly
Space Evenly
5"
Jamb
Jamb
5"
Bracket
Motor
/ " Gap Required
58
SofTrak™ Headrail
IMPORTANT: For the most reliable operation, the motor side bracket needs to be close
( 3/4" or less) to the motor.
Caution: Installation brackets should be fastened into wood whenever possible.
Use drywall anchors when mounting into drywall. When attaching brackets into drywall,
additional brackets may be required to keep the headrail level after the fabric is attached.
4
INSTALLATION
■■ Mark where to drill holes for the screws.
IMPORTANT: The front edges of the brackets must be level and aligned to each other.
➤➤ Align the outside edge of the
end brackets on your marks,
then mark each of the screw
holes. Center any additional
brackets on the marks to
mark their screw holes.
➤➤ The minimum depth required
is 1" for the Classic 3 1/2"
vane size and 2" for the
Quintette® 43/4" vane size.
5"
Minimum Inside Mount Depth:
Classic 31/2" Vane Size = 1"
Quintette 43/4" Vane Size = 2"
➤➤ To fully recess the fabric in the window casement, 6 1/4" is needed for the Classic 3 1/2"
vane size, and 8 1/4" is needed for the Quintette 43/4" vane size. See the illustration
below.
Inside Mount
Fully Recessed Mounting Depth
81/4" Minimum for Quintette 43/4" Vane Size
61/4" Minimum for Classic 31/2" Vane Size
SofTrak™ Headrail
Window
Side
Stacked
Classic Fabric
(Privacy Sheers
and Modern
Draperies)
Bracket
Quintette
Vane
Stacked
Quintette
Fabric
Classic Vane
5
INSTALLATION
Mount the Brackets
■■ Drill the screw holes using a 3/32" drill bit.
IMPORTANT: Use drywall anchors when
mounting into drywall.
■■ Attach the installation brackets using the
screws provided.
Important: For proper operation, the
SofTrak™ headrail must be mounted level.
Use a laser level to check that the installation
brackets are level and aligned. Shim the
brackets if necessary. The brackets may also
need to be shimmed if the mounting surface
is heavily textured.
igned
Level and Al
To Shim the Brackets:
■■ Snap off the top of the shim for use with inside/ceiling mount
brackets.
Snap Off
Shim
■■ Use the shims, as needed, between the mounting
surface and the inside/ceiling mount brackets.
Use a laser level as reference.
■■ To make further adjustments, you may add
or remove shims by loosening the installation
bracket screws.
Loosen
screws
to add or
remove shims.
Proceed to “Install the SofTrak Headrail” on page 13.
6
INSTALLATION
Mount the Installation Brackets — Outside Mount
If you are mounting on corner or bay windows, refer to “Bracket Locations — Corner and Bay
Windows” on page 12 for specific bracket locations. Return to this page after identifying
the locations.
■■ Your order will include installation bracket assemblies specific to your vane size. The number
of assemblies required varies with headrail width, as shown below.
Bracket Assembly
Classic 31/2" Vanes
Bracket Assembly
Quintette® 43/4" Vanes
Bushings
One
Spacer
Block
Headrail
Width
Bracket Assemblies
Required
Up to 40"
2
401/8" – 70"
3
70 / " – 96"
4
961/8" – 155"
6
155 / " – 192"
8
18
Faceplate
Three
Spacer
Blocks
18
important: The spacer blocks have tabs that prevent the
brackets from being mounted too close to the ceiling. If the sheer
or drapery is not going to be mounted at ceiling level, the tabs
can be removed.
Removable
Tabs
Adding Clearance
■■ Use spacer blocks to add additional clearance. Spacer blocks add clearance in 1/2" increments.
➤➤ Classic 31/2" Vane Size: Requires one spacer block with faceplate for standard
installation. Three additional spacer blocks may be added for an extra 11/2" clearance.
➤➤ Quintette 43/4" Vane Size: Requires three spacer blocks with faceplate for standard
installation. One additional spacer block may be added for an extra 1/2" clearance.
■■ Use optional extension brackets to add more clearance.
➤➤ Classic 31/2" Vane Size: Standard extension brackets
can provide up to 31/2" clearance; XL extension
brackets can provide up to 51/2" clearance.
➤➤ Quintette 43/4" Vane Size: Standard extension
brackets can provide up to 2" clearance; XL extension
brackets can provide up to 4" clearance.
Standard Extension
Bracket
XL Extension
Bracket
➤➤ Indentations are stamped into the extension brackets between each set of holes. Using
the indentations as a guide, you may cut off any unneeded length before mounting the
extension brackets. Each two-hole section is 1/2" in length.
7
INSTALLATION
Measure and Mark Bracket Locations
■■ Position the SofTrak™ headrail over the window or door opening at the ordered height, found
on the headrail label. Use a pencil to lightly mark each end of the headrail.
➤➤ Alternatively, measure the width of the headrail and use that width to mark the headrail
end points over the opening.
Important: Typically, split stack designs are centered over the opening. However, side
stack designs may be offset to one side if the fabric was intended to stack partially or
completely off the window or door opening. The intended stackback must be taken into
account when marking the headrail end points.
Headrail End Marks
5"
Space Evenly
Space Evenly
5"
Window Opening
■■ Mark 5" from each end of the headrail.
➤➤ If more than two installation brackets are required (see table on previous page), mark the
locations of additional bracket(s) spaced evenly between the two end brackets.
Caution: Installation brackets should be fastened into wood whenever possible.
Use drywall anchors when mounting into drywall. When attaching brackets into drywall,
additional brackets may be required to keep the headrail level.
■■ Mark the bracket mounting height to allow proper floor clearance for the fabric when
attached to the headrail. This method provides a minimum of 1/2” floor clearance.
➤➤ Locate the ordered height on the headrail label.
➤➤ Spacer Blocks: Measure the
ordered height minus 1/4” from
the floor surface. Mark this
height at each bracket location.
➤➤ Extension Brackets: Measure
the ordered height plus 1/4” from
the floor surface. Mark this
height at each bracket location.
(With XL brackets, measure and
mark the ordered height.)
Extension
Bracket
Spacer
Block
Ordered
Height – 1/4"
Ordered
Height + 1/4"
(XL Brackets
= Ordered
Height)
Floor Surface
Important: Mount the screws at the height indicated, or higher for additional floor
clearance. Be sure to clear all floor obstructions such as carpet, vents, rugs, etc.
8
INSTALLATION
■■ Mark where to drill holes for the installation screws.
➤➤ A minimum of 11/8" flat vertical surface is required for spacer block installation and
13/8" flat vertical surface is required for installation with extension brackets.
➤➤ Align the spacer blocks or extension brackets on your height marks.
➤➤ Align the outside edge of the end spacer blocks or extension brackets on your bracket
location marks, then mark each of the screw holes. Center any additional brackets on
the bracket location marks to mark their screw holes.
caution: The rear of the blocks/brackets must be flush against a flat mounting surface.
Do not mount brackets on curved molding.
Headrail
End Mark
5"
Headrail
End Mark
5"
S
Heigcrew
ht M
ark
S
Heigcrew
ht M
ark
Mount the Spacer Blocks or Extension Brackets
■■ Drill the screw holes using a 3/32" drill bit.
IMPORTANT: Use drywall anchors when mounting into drywall.
■■ Attach the spacer blocks or extension brackets using the
screws provided.
➤➤ For the spacer block installation, first insert the square end
of the bushings into the slots in the spacer block. Insert the
screws through bushings.
important: With spacer blocks, place the screws in the
middle of the slots to make aligning the brackets easier.
Bushings
Bushings Inserted
9
INSTALLATION
➤➤ For extension bracket installation, you may cut off any unneeded length (before
mounting) at indentations stamped into the brackets between each set of holes. Each
two-hole section is 1/2" in length.
important: For proper operation, the SofTrak™ headrail must be mounted level. Use
a laser level to check that the spacer blocks or extension brackets are level and aligned.
Shim the brackets if necessary. The brackets may also need to be shimmed if the mounting
surface is heavily textured.
ed
gn
vel
Le
li
dA
an
ed
gn
n
la
ve
Le
li
dA
To Shim the Brackets:
■■ Loosen the installation screws securing
the spacer block or extension bracket.
■■ Insert one or more shims between the
spacer block or extension bracket and
the mounting surface. Tighten the
installation screws.
To Shim
Installation Bracket
2
1
10
To Shim
Extension Bracket
Insert
Shim(s)
2
1
Loosen
Mounting
Screws
INSTALLATION
Finish Bracket Assembly
Spacer Blocks:
■■ Add any additional spacer blocks required.
Important: A maximum of four spacer
blocks can be used per installation faceplate.
Faceplate
■■ Hook the top of the faceplate to the front
spacer block and snap it into place.
Extension Brackets:
■■ Slide the base covers onto each extension bracket.
■■ If necessary, use scissors to trim the flat bracket cover to length. Slide a cover onto
each bracket.
■■ Attach inside/ceiling mount installation brackets using the screws and speed nuts provided.
Inside/Ceiling
Mount
Bracket
Extension
Bracket
Extension Bracket
Base Cover
Extension
Bracket
Cover
Screws
Speed Nuts
Proceed to “Install the SofTrak™ Headrail” on page 13.
11
INSTALLATION
Bracket Locations — Corner and Bay Windows
■■ For bracket placement, mount the installation brackets 8" from the corner for the Classic
3 1/2" vane size and 9" from the corner for the Quintette® 43/4" vane size.
Important: The ends of the headrails should be located 3" from the corner for the
Classic 3 1/2” vane size and 4" from the corner for the Quintette 43/4” vane size.
➤➤ If additional spacer blocks or extension brackets are used, the installation brackets must
be moved further away from the corner by the amount of added clearance.
■■ For bay windows, treat the center system as a corner system on both ends of the headrail.
IMPORTANT: For the most reliable operation, the motor-side bracket needs to be close
(3/4" or less) to the motor.
5"
Motor
End
Classic 3½" Vane Size
(ends of headrails
located 3" from corner)
Brackets
8"
Motor
End
3"
Motor
End
8"
5"
5"
Quintette 4¾" Vane Size
(ends of headrails
located 4" from corner)
Brackets
9"
Motor
End
4"
5"
12
9"
INSTALLATION
Install the SofTrak™ Headrail
■■ Push up on the locking screws. This raises the locking
tab and makes the headrail easier to install.
Locking
Tab
■■ The grooves on the back of the headrail are designed
to snap into the locking tab on the faceplate and
inside/ceiling mount bracket.
Locking
Screw
Tilt Up
➤➤ Tilt the front of the headrail (the side with the
pinion clips) up so the top groove fits into the
locking tab on each installation bracket.
■■ With the top groove in place on all brackets, tilt
the headrail down so the bottom groove fits into
the bottom tabs on the installation brackets.
Pinion
Clip
■■ Position/center the headrail and tighten the locking
screws with a screwdriver. Do not overtighten.
SofTrak
Headrail
Tilt Down
Tighten
Inside Mount and Wall-To-Wall Outside Mount Installations
■■ After the SofTrak™ headrail is installed into the installation brackets, check the clearance at
each end and make any necessary adjustments.
Important: The recommended amount of clearance varies according to the motor end
and stack design, as shown below.
■■ Lock the headrail into place by tightening the locking screws on the bottom of the brackets
until they are snug. Do not overtighten.
/"
78
/"
58
Right Stack Design — Minimum Clearances
Motor End
Non-Motor End
/"
58
Motor End
/"
58
Left Stack Design — Minimum Clearances
/"
78
Non-Motor End
Split Stack and Dual Panel Design — Minimum Clearances*
/"
58
Motor End*
Non-Motor End*
*Split Stack Design: Motor is on either the right or left as ordered.
13
INSTALLATION
Side-by-Side (Abutted) Installations (Simulated Split Stack)
A simulated split stack (the fabric opens in the
center) is two side stack systems installed with
the non-motor ends side-by-side.
Non-Motor
End Cap
11/2"
Non-Motor
End Cap
■■ Adjust the SofTrak™ headrails according
to the illustration for proper swivel arm
operation.
Important: Be sure to measure the
spacing from end cap to end cap, not from
the swivel arms.
Swivel
Arm
Swivel
Plates
Swivel
Arm
RTW Not Recommended
Proper Installation
Simulated Split Stack
RTW
Swivel
Plates
14
INSTALLATION
Attach PowerGlide® 2.1 Components
Attach the Motor Assembly
■■ Remove the orange pull tab from the drive
assembly.
■■ Align the pins with the holes in the drive
assembly. Press the motor up into the drive
assembly until it clicks into place.
important: If snapping the motor onto
the drive assembly seems difficult, grasp
the lead carrier and pull the carriers slightly
away from the motor, as shown at right.
The motor should now snap in easily.
■■ If you remove the motor and need to reinstall it, check the drive assembly and make sure
the tilt gear aligns with the arrows.
➤➤ If necessary, use a screwdriver to turn the tilt gear until it is aligned.
Aligned Tilt Gear
15
INSTALLATION
Connect the Platinum™ Satellite Eye
Caution: Connect the satellite eye before
connecting the DC power supply.
■■ Plug the 6-wire satellite eye connector into
the motor housing.
caution: The satellite eye can only
be inserted one way. Do not force the
connector into the motor housing.
Determine Platinum Satellite Eye Mounting Location
■■ A 20" wire is standard on the satellite eye. You
may have ordered a longer length.
■■ For infrared (IR) operation, choose a location for
the satellite eye where the signal from the remote
control will not be obstructed.
Important: For infrared operation, do not mount the satellite eye in direct sunlight or
in bright, focused light from halogen or fluorescent light fixtures, track lighting, spotlights
or neon lights. Do not mount behind the SofTrak™ headrail unless you plan to operate the
system only in radio frequency mode.
For radio frequency operation, the satellite eye does not need to be visible and bright
lights do not affect operation. However, the satellite eye does need to be visible during
the programming process.
Mount the Platinum Satellite Eye
CAUTION: Handle the satellite eye carefully to avoid damaging the
infrared eye. Do not touch, move, or push the infrared eye.
■■ Choose a location where the infrared signal from the remote is
not obstructed. Check that the wire is not caught or pinched in
the brackets or headrail.
16
Infrared
Eye
INSTALLATION
■■ Using a single screw, mount the hinged flange to the wall
through the center hole on the flange. The satellite eye
should face down, as shown in the illustration.
Wall
Flange
■■ After mounting the hinged flange, swivel the satellite eye
upward to the correct angle for receiving infrared signal
from the remote control.
Install the DC Power Supply
CAUTION: Make sure the Platinum™ satellite eye is plugged into the motor before connecting
the DC power supply.
■■ Plug the power cable with the barrel
connector from the motor into the
extension cable.
■■ Plug the other end of the extension cable
into the DC power supply.
■■ Secure the DC power supply wire using
the C-clips provided. Hide the wire behind
the fabric, making sure it does not impede
operation.
Extension
Cable
DC
Power
Supply
Barrel
Connector
Extension
Cable
■■ Space the C-clips approximately 15" apart along
the DC power supply wire, as shown.
■■ Plug the DC power supply into the power source.
Warning: Keep cables and small parts
out of the reach of children. They can wrap
cables around their necks and STRANGLE.
They can also put small parts in their
mouths and CHOKE.
Warning: Electric shock and/or a fire
hazard may occur if not properly installed.
Motor
Assembly
Extension Cable
15" (Max)
Wire Retainer
18V
Power Supply
17
INSTALLATION
Test Headrail Operation
Use the manual control button on the satellite eye to test the operation of the headrail.
■■ Test the traverse function.
➤➤ Press and release the button to traverse the
carriers across the full length of the headrail.
➤➤ Press and release the button a second time to
traverse the carriers to the fully stacked position.
➤➤ Pressing the button while the fabric carriers are
traversing will stop the traverse at that point.
Manual Control Button
■■ Test the tilt function.
➤➤ When the carriers are fully traversed across the headrail, press and hold the button for
approximately 3 to 5 seconds to test the tilt function.
➤➤ Press and hold the button a second time to tilt in the other direction.
➤➤ To stop the tilt function, release the manual control button.
Attach the Fabric Panel(s)
Tube
Preparations
■■ Use the manual control button on the satellite eye to stack the carriers.
■■ Stand the tube on end on a clean surface with the header at the top. Position
the tube at the end of the headrail where the fabric stacks.
■■ If the tube is too long to stand on end, carefully and safely use a utility knife
to trim the tube to an appropriate length. Do not unroll the fabric until you
begin attaching the vanes to the pinion clips.
CAUTION: Be very careful when trimming the tube to avoid damaging the
fabric in any way.
■■ Remove the protective wrapping from the fabric.
18
Fabric
Panel
INSTALLATION
Attach the Vanes to the Pinion Clips
Vanes attach to pinion clips. To attach a vane,
insert the vane attachment hole into the clip
until it snaps securely in place.
Pinion
Clip
Installed
Vane
31/2" Classic Vane
■■ Unroll the fabric to gain enough slack to
attach the first vane to the pinion clip on
the motor drive assembly.
31/2" Classic Vane
Swivel
Plate
ST
D
■■ Unroll the fabric as you clip the rest
of the vanes into the pinion clips in
sequence. Be careful not to skip any
pinion clips or vanes.
➤➤ The end treatments on both ends
attach with swivel plates.
R
Swivel
Plate
Quintette® 43/4" Vane
■■ Unroll the fabric to gain enough slack
to attach the first vane to the first pinion
clip.
Quintette® 43/4" Vane
Swivel
Plate
ST
D
R
■■ Unroll the fabric as you clip the rest
of the vanes into the pinion clips in
sequence. Be careful not to skip any
pinion clips or vanes.
➤➤ The end treatments on both ends
attach with swivel plates.
Swivel
Plate
19
INSTALLATION
Swivel Plate Attachment
STD
R
STD
L
Swivel plates are right- and left-specific, marked by an R or
an L. The swivel plates are packaged with the product’s
hardware.
■■ Snap the rivet on the swivel plate into the front
clip on the motor housing. Swivel plates attached
on the left will have STD L stamped on the top.
Swivel plates attached on the right will have STD
R on the top.
Rivet
D
ST
L
■■ Snap the rivet on the other swivel plate onto the swivel arm (side stack) or into the front clip
on the non-control end cap (split stack). Swivel plates attached on the right will have STD R
stamped on the top. Swivel plates attached on the left will have STD L on the top.
Non-Control End Cap
Rivet
ST
D
Swivel Arm
ST
D
R
Front Clip
Swivel Plate
Side Stack
20
Rivet
Swivel Plate
Split Stack
R
INSTALLATION
Attach the End Treatment(s) to the Swivel Plate(s)
■■ Hold the end treatment near the swivel plate at a
height where the end vanes hang straight and the top
of the end treatment is approximately 1/8" above the
top of the swivel plate.
Swivel
Plate
■■ Attach the end treatment by pressing it onto the swivel
plate.
■■ If the end treatment is not hanging straight, separate
the swivel plate from the end treatment and reposition
it. Separate the swivel plate by pulling up on the end
treatment while holding the swivel plate in place.
■■ Re-attach the end treatment. Repeat the adjustment
as necessary.
21
INSTALLATION
Modern Draperies Dressing
Installation is the same for Luminette® Modern Draperies
as it is for Luminette Privacy Sheers — except drapery
products may require a few extra steps.
Steam the Fabric
■■ With the drapery closed, steam along the full length
of the fabric, one column at a time.
■■ Draw the Modern Draperies so that the fabric is
stacked.
■■ Start at the top and steam along the full length of
the fabric, one column at a time.
Tie Back the Fabric
When you tie back the fabric after steaming, you are
reshaping the fabric’s memory.
■■ Using kraft or a similar paper, tie back each stack at
the bottom.
■■ Tape the paper to hold it in place overnight.
Important: Allow the steamed fabric to dry in
this configuration overnight.
■■ Carefully remove the paper the next day.
22
INSTALLATION
Operate the Window Covering
Use Platinum™ Technology to:
■■ Privacy Sheers — traverse the sheers and rotate the vanes.
■■ Modern Draperies Dual Panel — traverse the sheer portion and rotate the vanes. The
Modern Draperies sections do not traverse.
■■ Modern Draperies Full Panel — traverse the draperies. The vanes do not rotate.
Further Operation and Programming Information
Platinum Technology Remote Operation
For information regarding operation and programming of the Platinum™
Technology remote control, refer to your Platinum Technology
Remote Control Guide.
Platinum Technology Wireless Wall Switch Operation
For information regarding operation and programming of the Platinum
Technology wireless wall switch, refer to your Platinum Technology
Wireless Wall Switch Guide.
Home Automation Control via the Connection Interface
For information regarding operation via a home automation system, refer to your
Connection Interface Installation Guide.
Platinum App Operation
For information regarding setup and operation using the Platinum App, refer
to the online Platinum App Software Guide.
Alternate Push-Button Programming Method (Professional Installation Only)
To Add a Window Covering to a Group:
■■ Press and hold the manual control button located on the satellite eye.
■■ While continuing to press the manual control button, press the desired group number
button, then press the open (UP) button on the remote or wireless wall switch.
■■ The window covering will move slightly to indicate it has been assigned to a group.
23
OPERATION
To Remove a Window Covering from a Group:
■■ Press and hold the manual control button located on the satellite eye.
■■ While continuing to press the manual control button, press the desired group number button,
then press the close (DOWN) button on the remote or wireless wall switch.
■■ The window covering will move slightly to indicate it has been removed from that group.
Resetting the Window Covering
If your product is not opening or closing fully, the end limits may need to be reset. This operation
resets the open and close limits for tilt and traverse:
■■ Disconnect power from the product by unplugging its DC power supply from the wall.
■■ Press the manual button on the satellite eye or the (UP) button on the remote or wireless
wall switch before plugging the DC power supply back into the outlet.
■■ Plug the DC power supply back into the outlet.
■■ Traverse the product fully closed (fabric panels cover the window), tilt the vanes completely
in both directions (privacy sheers only) and then fully open (fabric panels stacked back). The
traverse and tilt limits will now be reset.
24
OPERATION
Troubleshooting
If your system is not operating correctly:
■■ First review the guide that came with your Platinum™ remote control, Platinum wireless
wall switch, or connection interface.
■■ Refer to the following troubleshooting for specific solutions for your sheer or drapery.
If questions remain, please contact the Hunter Douglas Customer Information Center at
1-888-501-8364.
Problem
The headrail will not fit into the installation brackets.
Solution
Check that the installation brackets are level and aligned. Adjust and/or shim to
level, if necessary.
Check that the SofTrak™ headrail is completely inserted into the installation
brackets. See “Install the SofTrak Headrail” on page 13.
Problem
The system is not responding to the remote control, the wireless wall switch,
or the manual control button.
Solution
Check that the DC power supply is securely plugged into the wall outlet and that
the outlet has power. To check that the outlet has power, plug in a lamp or other
device that is known to work.
Check that the DC power supply is securely connected to the barrel connector
on the motor. See “Install the DC Power Supply” on page 17.
Check that the satellite eye is securely connected into the motor housing. See
“Connect the Platinum Satellite Eye” on page 16.
Reset the system. See “Resetting the Window Covering” on page 24.
See the Platinum Technology Remote Control Guide or the Platinum Technology
Wireless Wall Switch Guide for operating or programming troubleshooting
solutions.
Problem
The fabric end treatment connected to a swivel plate does not hang straight.
Solution
Separate the hook and loop strips and reposition the end treatment on the
swivel plate. Repeat as necessary until the end treatment hangs straight.
Problem
A vane does not hang correctly.
Solution
Check that the vane is completely inserted into the pinion clip. See “Attach the
Vanes to the Pinion Clips” on page 19.
25
OPERATION
Problem
A vane is out of alignment.
Solution
Manually turn the pinion clip to align it with the rest of the pinion clips.
Problem
The end treatment arm does not swing around the end cap.
Solution
On inside mounts, check that there is clearance between the end of the headrail
and the window casement.
If the fabric stops before it has fully traversed, reset the system. See “Resetting
the Window Covering” on page 24.
See the Platinum Technology Remote Control Guide or the Platinum Technology
Wireless Wall Switch Guide for operating or programming troubleshooting
solutions.
Problem
The rail makes noise while traversing.
Solution
Check that the installation brackets are level and aligned. Also, check for
obstructions to the movement of the fabric.
From the top of the headrail, pull up
the plastic bead chain to check whether
it is loose. If so, use needlenose pliers
to remove the metal bead, then move
it down a notch and crimp it tightly
closed.
Pull Up
Slack
Metal
Bead
Swivel
Arm
26
OPERATION
Problem
The motor has been removed when the vanes were tilted and is hard to
reattach.
Solution
Align the tilt gear with the arrows. This will put all the vanes perpendicular to
the rail. See “Attach the Motor Assembly” on page 15.
Aligned Tilt Gear
Plug the DC power supply and the satellite eye to the motor you want to attach.
Press the manual button on the satellite eye. The
tilt gear will center and the traverse gear will spin.
Press the button again to stop the traverse gear.
Attach the motor. If there is any resistance, move
the carriers away from the motor a little. The
motor should now attach easily.
Manual Control Button
27
CARE
Cleaning Procedures
The fabric, valance, and vane fabric are 100% polyester. They are resilient, anti-static, and
dust resistant. Periodic cleaning is recommended to help keep Luminette® Privacy Sheers and
Modern Draperies looking like new. For all cleaning applications, fabrics should remain hanging
to minimize handling, wrinkling, or puckering.
Important: Disposable gloves should be worn when handling fabrics.
CAUTION: Keep all cleaning solutions away from the SofTrak™ headrail system. Never immerse
the headrail.
Routine Cleaning
■■ Use a feather duster for regular light dusting.
■■ For more thorough dust removal, a hand-held vacuum with low suction may be used. When
vacuuming, avoid pulling or stretching the fabric.
■■ Start in the upper left corner and work across the fabric using short horizontal strokes while
steadying the fabric with your free hand. Each stroke should be approximately the width
of two to three vanes. Do not use long horizontal or vertical strokes, as these actions will
crease the fabric. Continue to the bottom of the fabric.
Caution: Do not use a brush attachment or rigorous vacuuming since either could distort
the fabric.
Electrostatic Cleaning
Caution: Do not use electrostatic cleaning devices on any Luminette Privacy Sheers or
Modern Draperies products.
Spot-Cleaning
To reduce the potential for permanent staining, spots should be treated and cleaned as soon as
possible with a clothing stain pre-treatment solution.
■■ Apply the pre-treatment solution to a clean, white cloth.
■■ Support the fabric from behind using another clean, dry cloth. Clean the spot using a gentle
blotting action. Avoid rubbing the fabric since any abrasive action may cause it to distort.
■■ Let the area air dry.
■■ After the area is dry, remove excess solution by blotting it with distilled or bottled water
applied to another clean cloth.
28
CARE
Deep Cleaning
For deep cleaning, both injection/extraction and ultrasonic cleaning methods are recommended.
CAUTION: Do not dry clean Luminette® fabrics.
Injection/Extraction Method
Professional injection/extraction cleaning injects a heated cleaning solution into the fabric and
extracts the dirty solution in the same motion. This process is done in the home.
■■ Vacuum the fabric following the instructions under “Routine Cleaning” on the previous page,
prior to the injection/extraction cleaning.
■■ Have your professional set and maintain their cleaning solution just below steaming.
■■ Make sure stains are pre-treated to maximize the benefits of cleaning.
■■ When cleaning the vanes from the back, use a 3" upholstery tool and start at the center of
the fabric. Clean one vane at a time from top to bottom working out toward the edge of the
fabric. Repeat for the other half of the fabric.
Important: Both sides of each Luminette room-darkening vane need to be cleaned. This
is not necessary on Luminette translucent vanes.
■■ When cleaning the face fabric from the front, close the vanes to the right and use a 4"
upholstery tool. Start in the upper left corner and use short, horizontal strokes (about the
width of three vanes) to move across the fabric. Clean from the top to the bottom.
■■ Allow the fabric to dry in the fully traversed position with the vanes opened.
■■ Steam out any wrinkles.
Ultrasonic Method
Caution: Do not use ultrasonic cleaning methods on Modern Draperies fabrics.
Professional ultrasonic cleaning is a process in which the fabric is inserted into a tank of
cleaning solution and then subjected to high frequency vibrations. Dirt is loosened from the
fabric and carried away in the cleaning solution. This process is done outside the home.
■■ Ensure the supplier’s ultrasonic tank is long enough to accommodate the full length of the
fabric without folding the fabric or vanes.
■■ Ensure the fabric is rolled onto a tube when being transported to and from the home. This
reduces the chance of wrinkling and damage.
■■ Specify water that does not exceed 90º F throughout the process.
CAUTION: If water temperatures exceed 90º F, oxidation may damage the Luminette
room-darkening vanes.
29
CARE
■■ Make sure stains are pre-treated to maximize the benefits of cleaning.
■■ Hang fabrics immediately after cleaning with the vanes open and the loops evenly spaced.
Allow the fabric to drip dry completely.
Wrinkle and Crease Removal
Both the hand and steam machine methods described below are suitable for wrinkle and crease
removal. The hand method is more appropriate for smaller areas.
Hand Method
■■ Rotate vanes to the fully opened position.
■■ Apply warm distilled or bottled water to a clean, white cloth.
■■ Support the fabric from behind using another clean, dry cloth.
■■ Blot the wrinkle or creased area with the wet cloth.
■■ Let the area air dry.
Steam Machine Method
■■ Rotate vanes to the fully opened position.
■■ From behind, direct the steam (maximum temperature 102º F) from a portable steam
machine to penetrate the fabric.
■■ Use slow, short vertical movements. Begin at the top of the fabric and work your way down.
Several passes over the creased area may be needed.
■■ Let the area air dry.
A Note About Textiles
As with all textiles, Luminette® fabrics are subject to some variations.
■■ The fabric will change as its position changes.
■■ Minor wrinkles, puckers, or other variations can appear and are inherent to this textile
product. Slight puckers in the fabric may be most noticeable when the fabric is traversed
across the opening after having been in the stacked position for a period of time. If desired,
the fabric may be steamed to minimize these minor variations. Steam from the rear side of
the fabric whenever possible.
■■ Such variations, like those just mentioned, are normal, acceptable quality.
30
CARE
Removing the Modular Motor (If Necessary)
■■ Method 1: Insert the
screwdriver into the slot on
the drive assembly. Twist
about 1/4 turn to release
the spring-latch, and pull
down gently on the motor
assembly to separate.
Twist to
Release
■■ Method 2: This method
works best when fabric is
still installed on the headrail.
Disconnect the satellite eye
and the power cable. Insert
a hex key into the side slot
on the drive assembly (either
front or back) to release
the spring-latch, then pull
down gently on the motor
assembly to separate.
Removing the Fabric (If Necessary)
Important: Make sure you have clean hands or wear
disposable gloves when handling Luminette® fabric. Select an
area in the home where the fabric can be laid flat. Do not fold the
fabric or drape it over furniture.
Swivel
Plate
■■ Traverse the fabric to the stacked position.
■■ Detach both end treatments from the swivel plates at the
ends of the headrail. Hold the swivel plate and pull up on the
end treatment.
31
CARE
■■ Remove the fabric from each pinion clip. Hold the top of the
vane near the polytab, and pull down and to the left.
■■ Lay the fabric flat on a clean surface with the vanes facing in
the same direction.
Pinion
Clip
■■ If the original tube is available, gently roll the fabric onto it,
making sure the fabric stays straight. Do not roll the fabric
too tightly.
Polytab
Vane
Removing the Headrail (If Necessary)
■■ With the fabric removed, loosen and push
firmly up on the locking screw until the
locking tab lifts from the headrail.
Locking Tab
■■ Rotate the headrail down as shown, until the
headrail pops free from the bracket.
Locking
Screw
SofTrak™
Headrail
2
1
Tilt Down
Loosen and Push Up
Additional Product Enhancements
■■ Luminette face fabric is available by the yard, in widths up to 123", for creating such
accessories as top and side treatments, specialty shapes, table rounds, and bed skirts.
■■ Add coordinating Silhouette® window shadings, Pirouette® window shadings, and Vignette®
Modern Roman Shades where applicable. Our Counterparts® Refined program lists
coordinating colors to make it easy to order these window fashions for installation in the
same room with Luminette fabrics. Contact your dealer for additional information.
32
The Hunter Douglas® Lifetime Guarantee is an expression of our desire to provide a thoroughly satisfying
experience when selecting, purchasing and living with your window fashion products. If you are not thoroughly
satisfied, simply contact Hunter Douglas at (888) 501-8364 or visit hunterdouglas.com. In support of this policy
of consumer satisfaction, we offer our Lifetime Limited Warranty as described below.
COVERED
NOT COVERED
BY A LIFETIME LIMITED WARRANTY
BY A LIFETIME LIMITED WARRANTY
• Hunter Douglas window fashion products are
covered for defects in materials, workmanship
or failure to operate for as long as the original
retail purchaser owns the product (unless shorter
periods are provided below).
• All internal mechanisms.
• Components and brackets.
• Fabric delamination.
• Operational cords for a full 7 years from the
date of purchase.
• Any conditions caused by normal wear and tear.
• Abuse, accidents, misuse or alterations to the
product.
• Exposure to the elements (sun damage, wind,
water/moisture) and discoloration or fading
over time.
• Failure to follow our instructions with respect
to measurement, proper installation, cleaning
or maintenance.
• Shipping charges, cost of removal and reinstallation.
• Repairs and/or replacements will be made with
like or similar parts or products.
• Hunter Douglas motorization components are
covered for 5 years from the date of purchase.
Hunter Douglas (or its licensed fabricator/distributor) will repair or replace the
window fashion product or components found to be defective.
TO OBTAIN WARRANTY SERVICE
1. Contact your original dealer (place of purchase) for warranty assistance.
2. Visit hunterdouglas.com for additional warranty information, frequently asked questions and access to service locations.
3. Contact Hunter Douglas at (888) 501-8364 for technical support, certain parts free of charge, for assistance in obtaining
warranty service or for further explanation of our warranty.
NOTE : In no event shall Hunter Douglas or its licensed fabricators/distributors be liable or responsible for incidental
or consequential damages or for any other indirect damage, loss, cost or expense. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state.
Different warranty periods and terms apply for commercial products and applications.
135103618
1/14