Living in Northwest Arkansas - Arkansas Minority Health Commission

Transcription

Living in Northwest Arkansas: What you need to know as a Marshallese
by Gaps in Services to Marshallese Task Force
Springdale, Arkansas
Table of Contents
Welcome from Governor Hutchinson…….…………………..…..3
Welcome from Arkansas Minority Health Commission...…4
Where is Northwest Arkansas?...........................................5
Before Moving to Northwest Arkansas….…….……………….…6
Living in a New Place……………….……………………………………...7-15
Education…………………………….…………………………………….......16-22
Employment & Money…………………………………………….......…23-27
Health Care………………………….…………………………………..........28-43
Health...................................................................................44-46
Resources………....…………………………………………………………....47-53
Health Tips……………………………………………………………………....55-63
2
Welcome from the Governor of Arkansas: Asa Hutchinson
Welcome to Northwest Arkansas!
Here in the Natural State, there is something for everyone to
enjoy. As new residents of Northwest Arkansas, I encourage you
to take advantage of all this bustling, growing region has to offer
— everything from outdoor recreation to contemporary
attractions.
This booklet, created by the joint efforts of the Arkansas
Minority Health Commission and Gaps in Services to
Marshallese Task Force, contains important information for the
Arkansas Marshallese community.
Arkansas contains the largest Marshallese population in the
continental United States with the highest concentrations in
Carroll, Madison, Washington and Benton counties. It is important
for you and your family to have access to the resources you need
for housing, employment, transportation, education and
healthcare. Please reference this booklet for answers to questions
you may have about the area.
Again, welcome to Arkansas.
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3
Welcome from the Arkansas Minority Health Commission!
We are happy to be one of the first Arkansans to say welcome to you, and we hope this greeting finds you in good health as
you consider moving or have recently moved to the beautiful surroundings of Northwest Arkansas. The Arkansas Minority
Health Commission (AMHC) is excited about this opportunity to welcome you to the Natural State!
The mission of the AMHC is to ensure all minority Arkansans have access to health and health care that is equal to the care
provided to other citizens of the state and to seek ways to provide education, address, and prevent diseases and conditions
that are prevalent among minority populations. Through a collaborative effort between the AMHC and Gaps in Services to
Marshallese Task Force, we are pleased to be able to provide you with this informative booklet. The Gaps in Services to
Marshallese Task Force has developed this unique opportunity for the State of Arkansas, private agencies and non-profit
organizations to address the needs of the Marshallese community in a comprehensive and coordinated manner.
This booklet is designed to encourage you to take advantage of the many opportunities in Arkansas that might assist you in
your desire to live healthier and to increase your awareness of health care services available in Northwest Arkansas. In this
book, you will learn about free and low cost health care resources in your area and much more! We encourage you, your
family, and friends to utilize this valuable resource on a regular basis.
Again, welcome to Arkansas! Do not hesitate to call us in the future at 501-686-2720.
Sincerely,
Arkansas Minority Health Commission
Commissioners and Staff of the Arkansas Minority Health Commission
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Where is Northwest Arkansas?
Northwest Arkansas Counties Includes:
1. Benton
2. Carroll
3. Madison
4. Washington
5
Before Moving to Northwest Arkansas
A check list of things you and your family needs before traveling to
Northwest Arkansas
 Valid passports
 Original birth certificates with the RMI seal for all
family members
 Family medial records including immunizations
 School records for each child
 Legal guardianship papers if appropriate
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Living In a New Place: The Republic of the Marshall
Islands Consulate General Office in Arkansas
Iakwe ñan komwõj kom naaj bōk jirik ien riiti im liñiri melele kein ilowaan
book in emōj kepooje ñan jibañ kom melele im jelā kin wāwein ami pād,
mour, im emmakitkit ilo aeloñ in ekāāl, oktak, im taujin mael ettolok jen
aeloñ ko ad. Jen jouj im burokuuk ibben jukjuk in pād in emōj ad emmakit
tok im mour ie ilo adwōj kōmmani ijoko konaad ñan loori kakien ko im
wāwein kein emōj karōki ñan dāpij wōt aenemman eo ie bwe en juōn jikin eo
emman, ekajoor, ewāmourur, ekāājmourur, einemman, ejeramman, im
ekalimonono ñan karittoiklok ajiri ro nejir im paamle ko kajjojo. Kejbarok
rainin bwe en emman ilju im jeklaj an ajiri rein nejir im jibwir. Kememej bwe
komij Ambassador ro ñan Kien im Lal eo ami. Jeramman!
Republic of the Marshall Islands Consulate General Office in Arkansas
109 Spring Street, Suite 3- Springdale, AR 72764
Phone: (479) 419-9332 * Fax: (479) 419-9667
Email: [email protected]
Hours and days of Operation: Monday –Friday 9:00 a.m. - 12:00 noon and
Consul General
Carmen S. Chong Gum
1:00 p.m. to 5:00 p.m.
The Consulate observes Federal, State, and RMI Holidays.
Jeramman ilo Rainin - Have a Blessed Day.
Kommool
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Living in a New Place: Once You Arrive…
 Apply for a Social Security card. You will need to bring
your passport, I 94 and your original RMI birth
certificate to the Social Security Administration Office
in your county.
 Obtain an Arkansas driver’s license if you
plan to drive. You will need to go to one of the
Arkansas Revenue Offices in your county.
 Find housing for your family.
 License your car at a Revenue Office. To do so
you will need the following:
•
Title of car
•
 Obtain an Arkansas identification card if you are a
none driver
Bill of sale
•
Proof of insurance
 Purchase car insurance as soon as you purchase a car.
•
Current personal property tax
assessment with the car listed. You get
this at the Revenue Office.
•
Personal property tax receive from the
previous year
•
Loan contact information if you are
making car payments.
 Enroll your children in school.
 Rent a post office box at your local post office to
ensure that your mail is secure during the time you
decide where you will be living.
A listing of all offices mentioned on this page can be found
in the back section of the book under the heading “Resources”
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Living in a New Place: Arkansas Coalition of Marshallese
Dedicated to help improve the quality of life for the
Marshallese Communities in Arkansas
Arkansas Coalition of Marshallese is a nonprofit organization under 501(c) and is
organized exclusively for educational
purposes, more specifically to improve the
quality of life for the greater Marshallese
Communities by improving access to and
reducing barriers to healthcare, education,
communication, justice, and supporting
the Marshallese culture through
meaningful partnership and multicultural
collaboration.
109 Spring Street, Suite #5
Springdale, AR 72764
Phone: 479-365-6625
Fax: 479-365-6787
[email protected]
ACOM’s Services include:
 Obtaining birth certificates and marriage licenses
 Notary services
 Assisting families filling out SNAP/ARKIDS application
 Affordable Care Act enrollment
 Partnerships with area agencies, universities, etc.
 Referral to: job agencies, legal services, assisting families
in filling out charity applications
 Computer resource center for: resumes, jobs, college
applications
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Living in a New Place: Organizations that Help Marshallese
Living in Northwest Arkansas
Gaps in Services to Marshallese Task Force:
 Helps organizations and agencies better
understand the needs of the Marshallese
community living in Northwest Arkansas
 Meetings are the 4th Wednesday of the
month (3rd Wednesday in November
and no meeting in December) at 2 pm
in the conference room of the
Washington County Health Department,
Fayetteville. All are welcome to attend.
 For further information contact:
Dr. Grace Donoho at
[email protected]
Marshallese Education Initiative:
 The Marshallese Educational Initiative (MEI) is a
Springdale-based nonprofit that raises cultural and
historical awareness of and promotes educational
opportunities for the Marshallese population.
 MEI conducts the Marshallese Oral History Project
and Marshallese Empowerment Through Education,
a project to increase retention and completion rates
of Marshallese students.
 MEI is also active in promoting awareness of nuclear
issues and the impact of climate change on the
Marshall Islands.
 Address: 201 W. Emma Ave., Springdale, AR
Phone: 479-306-8171
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Living in a New Place: Ideas to Help You Adjust
 Meet your new neighbors and introduce yourself to
everyone you meet
 Volunteer
 Visit local farmer’s markets, yard sales, take a class, join a
sports league
 Get out every day – drive, ride, or walk around to learn
where grocery stores, the post office, the library and
other places are located
 Be patient and give yourself time to adjust
 Invite your new friends over for a visit or out to do
something, tell them you are new in town and need
advice about living in Northwest Arkansas, what to do,
and how to meet people.
 Encourage your children/partner/friends to follow these
same steps to expand your network.
 Keep in touch with your old friends and family
 Subscribe to your former town/city/county newspaper
 Treat this as an adventure – get out and explore!
If you need help contact the Arkansas Crisis Center at 1-888-274-7472
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Living in a New Place: Migrants in the United States Have
the Right to Live Life Free of Abuse
If you are being hurt by anyone, even by a spouse, partner, family
member, boyfriend or girlfriend, you can get help by calling one of
these agencies. All information shared will be confidential.
Peace at Home Family Shelter
1-877-442-9811
http://peaceathomeshelter.org/
Northwest Arkansas Women’s Shelter
1-800-775-9011
http://www.nwaws.org/
Northwest Arkansas Center for Sexual Abuse
1-800-794-4175
http://nwarapecrisis.org/
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Living in a New Place: Suicide Prevention
The National Suicide Prevention Lifeline’s phone number is 1-800-273-8255 and is
available 24 hours a day, 7 days a week, every day of the year. They also serve as a crisis
hotline..
Risk Factors for Suicide include:
 Previous suicide attempts
 History of depression or other mental illness
 Alcohol or drug abuse
 Family history of suicide or violence
 Physical illness
 Feeling alone
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Living in a New Place: Driving a Vehicle
 You must have a valid driver’s license (16 years and
older) to drive in Arkansas. Driving illegally can
result in fines and jail time.
 You must pass a written test and a driving test to
qualify for a driver’s license.
 Call 911 for emergency help.
 Drunk driving is illegal and if caught, you will get a
ticket and possibly go to jail.
 All children under the age of 6 and under 60 pounds
must be in a car seat or booster sea. The car seat or
booster seat must be in the back seat.
 Once you pass these tests go to the Arkansas Revenue
Office (see listings under “County Resources”) to apply
for your driver’s license and car license plate. You will
need to bring with you: a valid passport and another
form of identification.
 You will not receive your driver’s license immediately
because you need to receive clearance from
Homeland Security.
 While in a vehicle, all persons MUST wear a seatbelt.
 If you can not afford to buy a car seat, go to the
local police station to see if they would let you
borrow a car seat.
 It is against the law to smoke in your car if there is a
child 14 years old or younger in the car.
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Living in a New Place: Housing Tips
• Emergency help such as fire, unusual activities,
reporting a crime – DIAL 911.
• You cannot allow more people to live in your house
than the your lease states. A lease is a legal
document that you sign to agree to pay your rent
on time and stay for a specific length of time.
• If you feel you need help understanding your lease
or have problems with your landlord, you can
contact Legal Aid of Arkansas at 479-442-0600 for
legal assistance.
• You may be required to pay one month’s rent as a
deposit to ensure that you keep the home clean
and in good condition.
• Give the required amount of notice when you plan
on leaving.
• Every city has a housing code which limits the
number of people that can live in an apartment or
home whether it is temporary or permanent
housing.
• A deposit and hook-up fee are required for the
utilities listed below. You can find where each
office is by looking in your local phone book.
• Gas
• Electricity
• Water
• Cable Television
• The U. S. Postal service delivers mail to your place
of residence. If you do not plan to live at the same
residence for a extended period of time, consider
renting a Post Office box to ensure delivery and
pick-up of your mail.
• Be sure to purchase rental insurance to cover the
contents of your home/apartment in case a fire or
other tragedy happens.
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Education: Arkansas Migrant Education Program
Yokwe, your school child in grades K –
12 may be eligible for the following if
you or their guardian works in a
chicken processing plant or on a farm
and that you may move again to
another city or that your job is
temporary.
When you arrive in Arkansas call to
see if your child qualifies for this
service.
• Free school supplies
If you live in Berryville or Huntsville
or in the area: 870-654-5775.
• Free lunch
If you live in Springdale,
Fayetteville, or Siloam Springs call
479-841-4374.
• Free limited health services
• Free Tutoring
• Free summer school
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Education: Tips for Your Child’s Success in School
• Every child is expected to be on time for school.
• Have your child get school supplies ready the night before so there is no rush in the morning.
• Be sure your child gets 9–12 hours of sleep to maintain a sharp mind and health body.
• Contact the school if your child is sick and will be absent.
• Keep your contact information current (phone, address and workplace).
• Students talking about what they are learning is important. Encourage your child to
participate in conversations at home and at school.
• Check your child’s backpack for school notes from teachers as well as homework
assignments.
• Go over homework together.
• Read with your child or tell stories every day.
• Volunteer at your child’s school.
• Attend parent teacher conferences and special events at your child’s school.
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Education: Pre-Kindergarten Programs
The Pre-K Program Offers:
Springdale Early Childhood Center
409 North Thompson Street
Certified teachers
Nutritious meals
Phone: 479-8889
Services for children with disabilities
Marshallese speakers
To enroll your child you will need (A Marshallese person will be there to help):
Your child’s birth certificate or other proof of birth
A current immunization record for your child
A physical exam record for your child
Social security card (if available)
Proof of income for the last month (for example: pay check stub(s),
or yearly federal taxes)
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Education: Head Start and Early Head Start
Each offers certified teachers, kindergarten readiness skills, nutritious meals,
services for children with disabilities and family involvement
Northwest Arkansas Head Start
 Early Head Start is for children ages 6 weeks to 36 months. From ages 3-5, children may
participate in Head Start Services. Early Head Start also serves pregnant women.
 There are many Head Start and Early Head Start programs throughout the community.
– serves Madison, Benton and
Carroll Counties
2109 SE J Street
Bentonville, AR 72712
479-636-7371
 To find out about eligibility please call Northwest Arkansas Head Start for services in Benton,
Carroll and Madison counties and call EOA Children's Services for services in Washington County.
 The following will be required for your child to start:
• Your child's birth certificate or proof of birth
• Your child's up-to-date immunization records
• Proof of income for previous year
• Recent physical with hemoglobin and lead levels
• Recent dental exam
Information for Washington County Head Start
EOA of Washington County
Children’s Services 1643
E. Huntsville Rd.
Fayetteville, AR 72701
479-521-5571
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Education: Enrolling in K-12 Schools
All children between the ages of 5 and 17 years of age are required to be enrolled in school.
A student may attend school until their 21st birthday. The following is needed to enroll in school:
 A transcript from the Republic of the Marshall Islands for any school(s) attended is helpful.
 Proof of your address (such as a water/gas/electric bill, rental/lease agreement, driver’s license).
 If you do not have a permanent home but live with a relative in Springdale you may claim homeless status
for your child. If you need assistance with this process contact the ESOL Office in your district.
 Current immunization (shot) record.
 A birth certificate or statement from local registrar/county recorder certifying
the student’s date of birth.
 Social Security Card (or a caregiver may request a nine-digit number designated
by the Arkansas Department of Education).
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Education: Enrollment in Colleges and Universities
The following is a check list of what you will need to enroll yourself or a family member in local colleges or university programs:
 An official transcript from your high school
 Your valid passport
 For financial assistance, complete and file FAFSA (Free Application for Federal Student Aid) at :
www.fafsa.ed.gov AFTER January 1st
 Complete and submit the college’s application for admission
 Take the ACT/SAT during high school
 Take the COMPASS Test (This is an untimed, computerized test that helps your college evaluate your skills and placement for
the classes you will take.)
 Attend the orientation session at the college/university
 Meet with a college/university advisor to determine a course of study
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Education: Ozark Literacy Council
Would you like to learn or improve your English so you can:
 become a member of your new community
 make new friends
 understand customs, laws, signs
 learn about schools, health resources, jobs?
Ozark Literacy Council provides free classroom instruction for English as a Second Language (ESL) students at
three levels:
 Beginner, Intermediate and Advanced – in each group we teach grammar, reading, writing, conversation,
and vocabulary building
 Specialized classes are also offered such as– Health resources, job applications,
citizenship, preparation for the GED and TOEFL
You also may choose to learn one-on-one with a tutor
Ozark Literacy Council
2596 Keystone Crossing
Fayetteville, Arkansas 72703
479-521-8250
www.ozarkliteracy.org
www.facebook.com/ozarkliteracy
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Employment & Money: Questions About Employment
1. What documents do I need? An original copy of your birth certificate and one for everyone who is moving with you
and a valid passport.
2.What kind of work experience do I need? Bring with you the company names and dates of each place you worked for the last 10 years
along with a description of the type of work you did.
3. What should I wear for a job interview? Wear the nicest clothes you own. Do not wear shorts, a Muumuu, or flip-flops.
4. What important things should I know about my job interview? Do not bring your children, friends, electronics, or food and drinks.
5.How can I get to my job interview? Ask a friend to give you a ride or call Ozark Regional Transit (ORT) at 479-756-5901 which has several
bus routes that make stops at or nearby many work locations. They can tell you abut the bus routes nearest your home and the place where
you are interviewing.
6.How will my employer pay me? Every company pays their employees differently- some pay every week, some pay every other week,
and some pay once a month. Some companies pay their employees with a paper check, others with a payroll card, and some by directly
depositing the check in your bank. The safest way to keep your money is by opening a checking account at a local bank.
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Employment & Money: Questions About Employment continued
7.If I lose my passport how can I get a replacement? If your passport has not expired, you can get a replacement for $100.00
(students $50.00). The application can be found on-line or at the Consulate Office in Springdale, AR.
8. If I lose my birth certificate, how can I get a replacement? Individuals can go through family members in the Marshall Islands
who can then go to vital statistics to have a copy made, or phone 001-692-625-3718.
9.What should I know about taxes in the United States? Every employer takes taxes out of the money earned by their
employees – state and federal taxes. Each year every adult worker in the U.S. files paperwork with the Internal Revenue Service
(IRS) and the State Department of Revenue. If the worker has paid more taxes than they owe on their taxes, then they receive a
refund on the taxes they have paid throughout the year. This is paid in the form of a paper check or a direct deposit to the person’s
checking account.
10.What should I know about health insurance in the United States? Every person in the U.S. has to have health insurance – it is
the law. Most companies provide health insurance after a probationary period. In these cases, you can insure just yourself, or
yourself and your family. You must provide social security numbers and original birth certificates for each person you wish to insure.
Legal court documents are required with guardianship in addition to above documents for children under your care who are not
your own.
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Employment & Money: Keeping Your Money
You work hard and your employer wants you to keep control of your money.
 NEVER give your payroll or debit card to another person. Keep it on you at all times or in a safe place.
 NEVER borrow money from strangers – even if they say they want to help you. They may want to charge you
excessive interest rates. If you need additional monies, speak to someone at a local bank who can help you find the
best loan for your needs.
 NEVER allow anyone to keep your passport, I-94, social security number, birth certificate or state identification
(driver’s license or ID). Furthermore, do not give this information to anyone you do not know or trust. This
information is necessary to help you establish a new life in America –banking, loans, housing, utilities, employment,
education, medical care, driving, tax preparation, etc.
 NEVER allow anyone without a Preparer Tax Identification Number (PTIN) to file your state or federal taxes. They may
want to steal your personal identification or any monies owed to you by the state or federal government. Either
prepare your own tax return or use a trusted tax professional.
 ALWAYS make a paper or digital copy of all your financial and identification documents in case they are lost or stolen.
Keep these in a private and safe location.
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Employment & Money: Tips for Choosing a Tax Return Preparer
Adapted from http://www.irs.gov/uas/Tips -for Choosing -a-Tax-Return-Preparer
Most employees in the Unites States are required to pay state and federal taxes on or before April 15th every year. If
you pay someone to prepare your tax return choose that tax preparer wisely. Taxpayers are legally responsible for
what’s on their tax return even if it is prepared by someone else. Here are a few point to keep in mind when
someone else prepares your return.
• Check the person’s qualifications. All paid tax return preparers must have a Preparer Tax Identification Number
(PTIN).
• Find out about their service fees prior to meeting with the preparer
• Check out more than one preparer to choose the right person.
• Make sure that any refund is sent directly to you or deposited in your bank account. Never have your refund
deposited in the preparers account.
• You will need to provide all records and receipts for your preparer
• You will be asked multiple questions regarding your tax status.
• Do not allow your preparer to file you tax return by using your last pay stub. This is in violation of IRS rules.
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• You need your W-2 Form.
Employment & Money: Tips for Choosing a Tax Return
Preparer….continued
• Never sign a blank return
• Review your entire return before signing it
• Make sure you understand everything
• Make sure it is accurate prior to signing
• Make sure the preparer signs the form and includes his or her preparer tax identification number (PTIN) –
this is required by law
• Leave with a copy of your tax return
• Make sure you can contact your preparer after the return has been filed
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Healthcare: Health Insurance for Children
Your child may be eligible for a children’s insurance program called ARKids
First. Through ARKids, children have access to preventive care, immunizations
and other essential health services.
• If your child is a citizen and you meet certain income requirements, the
child may be eligible.
• Find out more at 1-888-474-8275 or
http://www.arkidsfirst.com/apply.htm
• If your children were not born in the United States, they are probably
not eligible for ARKids First, but that may change soon. Be sure to ask!
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Health Care: Appointments
Making an Appointment
 When you call for an appointment,
there is often a phone menu.
Usually, if you push “0”, the call will
go to a person you can talk to.
 Americans seem very direct and in a
hurry. This is typical behavior, so do
not be afraid to talk to them.
 If you cannot keep your
appointment, call the day before to
cancel or you might be charged for
the appointment.
At the Appointment
 Show up early for your appointment
 Bring an adult with you who is comfortable
speaking in English.
 The nurse and doctor will ask direct and
personal questions to understand your health
problems.
 When you receive a bill from the clinic, you are
expected to pay it.
 Be sure to make payment arrangements for
the amount you can afford. Make the
payments on time.
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Health Care: Community Clinic
Springdale Women’s Health &
Pediatrics
614 E. Emma Ave, Suite 300
Springdale, AR
Community Clinic is a non‐profit Community
Health Center. The clinic offers patients and
families quality medical services in convenient
locations in Northwest Arkansas.
Springdale Family Practice
610 E. Emma Ave
Springdale, AR
Community Clinic also provides
healthcare at seven School Based Health
Centers. These clinics help with health
problems on‐site, during school hours.
Services available to school children’s
families and the general public.
Jones Elementary School
900 S. Powell Street
Springdale, AR
George Elementary School
2878 Powell Street ‐ Springdale, AR
We accept cash, credit cards, ARKids, Medicaid,
Medicare and most private insurance plans. A
sliding fee discount is available for those
patients who qualify based on income.
Other Sites available in Rogers,
Fayetteville and Siloam Springs
Services include:
Elmdale Elementary School
420 N. West End, Suite B ‐ Springdale, AR
Marshallese staff and interpreters available.
•
•
Other SBHC sites in Siloam Springs, Prairie
Grove, Lincoln, and Fayetteville
Night Clinic available at all sites, please call:
1‐855‐438‐2280H
•
•
•
Chronic Disease Management
Pediatric Care‐ well and sick child
care, vaccines, sports physicals, hearing
and vision tests
Prenatal Care
Women’s Health Care
Cancer Screenings
Clinic Hours for School Based Health
Centers vary by location, please call:
1‐855‐438‐2280
www.communityclinicnwa.org
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Health Care: Public Health Departments
Public health departments accept insurance, sliding fee scale or a record maintenance fee ($5 - $25) for services. You
will not be turned away for an inability to pay. Interpreters are available. Services include family planning; Women,
Infants and Children (WIC); immunizations; communicable disease testing and treatment; and maternity care. Doctors
are not present at public health departments in Arkansas. The website and Facebook links are as follows:
www.healthy.Arkansas.gov and https://www.facebook.com/arhealthdept
Benton County Health Department
Carroll County Health Department
1200 W. Walnut Street, Suite 2200
402 Hailey Rd.
Rogers, AR 72756
Berryville, AR 72616
Phone: 479-986-1300
Phone: 870-423-2923
https://www.facebook.com/bentoncountyhealth
Madison County Health Department
101 W. University
PO Box 800
Siloam Springs, AR 72761
Phone: 479-549-3794
Huntsville, AR 72740
Phone: 479-738-2612
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Health Care: Public Health Departments
Public health departments accept insurance, sliding fee scale or a record maintenance fee ($5 - $25) for services. You will
not be turned away for an inability to pay. Interpreters are available. Services include family planning; Women, Infants
and Children (WIC); immunizations; communicable disease testing and treatment; and maternity care. Doctors are not
present at public health Arkansas. The website and Facebook links are as follows: www.healthy.Arkansas.gov and
departments in https://www.facebook.com/arhealthdept
Washington County Health Department
Joseph Bates Outreach Clinic
3270 N. Wimberly
614 E. Emma Ave., #247
Fayetteville, AR
Phone: 479-521-8181
Phone: 479-751-3630
https://www.facebook.com/washingtoncohealthunit
https://www.facebook.com/jboutreachclinic
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Health Care: Walk-In Clinics
Walk-in clinics are available throughout Northwest Arkansas. They provide access to medical care for sudden illness like fevers, sick children,
small cuts, broken bones and school physicals. Fees range from $25 to several hundred dollars. Locations of walk-in clinics in Northwest
Arkansas area include:
Mercy Convenient Care
Highway 102
3101 SE 14th
Phone: 479-986-6090
Family Medical Walk-In Clinic
1300 W. Walnut St.
Rogers, AR 72745
Phone: 479-899-6855
Ozark Urgent Care
1057 N. Garland Ave.
Phone: 479-966-5088
Karas Urgent Care PLLC
114 Harrison Ave.
Lowell, AR 72745
Phone: 479-770-4343
Ozarks Urgent Care
2894 W. Sunset
Springdale, AR
Phone: 479-751-9300
Med Express
1005 SE Walton Blvd., Bentonville, AR, Phone 479-254-6734
Medi-Serve Walk-In Clinic
117 E. Sycamore
Fayetteville, AR
Phone: 479-531-0200
Ozark Urgent Care
1706 SE Walton Blvd.
Phone: 479-464-0400
1160 S 40th St., Springdale, AR, Phone 479-750-2971
Medi-Serve Walk-In Clinic
188 N. Salem, Suite G
Fayetteville, AR
Phone: 479-442-0006
Washington Regional Urgent Care
3017 N. Bob Younkin Dr.
Suite 102
Phone: 479-463-8888
1900 W. Walnut St., Rogers, AR, Phone 479-636-1337
2890 N. College Ave., Fayetteville, AR, Phone 479-582-1279
4208 S. Pleasant Crossing Blvd., Rogers, AR
Phone 479-246-0713
33
Health Care: WelcomeHealth, NWA Free Health Center
WelcomeHealth provides all residents of Northwest Arkansas with quality, consistent health care regardless
of income or insurance. All patients (uninsured, underinsured, or insured) are treated with respect and
dignity and receive the best care available.
WelcomeHealth focuses wellness and prevention. Their highly trained staff includes physicians, dentists,
pharmacists, advanced practice nurses, dental hygienists, mental health professionals, physical therapists, x-ray
technicians, pharmacy technicians and nutritionists.
WelcomeHealth schedules and performs blood tests and health screenings and facilitates ongoing medical
access in the areas of diabetes education, dental hygiene and extraction, gynecology, mental health, neurology,
nutrition, physical therapy, pulmonology, smoking cessation and vision. Pharmacy services and enrollment in
pharmaceutical company patient assistance programs are provided.
WelcomeHealth
1100 N. Woolsey Ave.
Phone: 479 444 7548
Website: http://welcomehealthnwa.org
34
Health Care: Hospitals and 911 Emergency
Washington Regional Medical Center
Willow Creek Women’s Hospital
3215 N. Northhills Blvd.
4301 Great House Springs Rd.
Fayetteville, AR
Johnson, AR
Phone: 479-713-1000
Phone: 479-684-3000
Northwest Medical Center, Washington County
609 W. Maple Ave.
Springdale, AR
Phone: 479-751-5711
Northwest Medical Center, Benton County
911 Emergency
The 911 emergency phone number is to be used if you
have a serious life-threatening illness such as a heart
attack, stroke or are unable to breathe, need the police
3000 SE Medical Center Parkway
or there is a fire. Calling this number will bring the
Bentonville, AR
police, fire department or ambulance to your home.
Phone: 479-553-1000
Mercy Hospital
I-540 at Pinnacle Hills
Rogers, AR
Phone: 479-636-0200
35
Health Care: Women, Infants and Children (WIC)
WIC is a nutrition program that provides nutrition and health education, healthy foods and other services to individuals
who qualify. Its goal is to help keep pregnant, breastfeeding and postpartum women, infants and children under age 5
healthy. It is an equal opportunity provider.
Joseph Bates Outreach Clinic
613 E. Emma Ave., Suite 247
Phone: 479-751-3630
https://www.facebook.com/jboutreachclinic
Carroll County Health Department
402 Hailey Road
Phone: 479-870-2923
Madison County Health Department
PO Box 800
Phone: 479-738-2612
101 W. University
Phone: 479-549-3794
Washington County Health Department
3270 N. Wimberly
Fayetteville, AR
Phone: 479-521-8181
https://www.facebook.com/washingtoncohealthunit
1200 W. Walnut St. Suite 2200
Rogers, AR 72756
Phone: 479-986-1300
https://www.facebook.com/bentoncountyhealth
36
Health Care: Ozark Guidance Center
Ozark Guidance Center (OGC) is a private local, Joint Commission accredited, no-profit community mental health
center. OGC is committed to meeting the needs of the individual, family, and community for better mental health
in Northwest Arkansas. OGC can bill private insurance, Medicaid, and Medicare. For those without adequate
insurance or other means to pay, they offer a sliding fee scale.
Services offered include individual counseling for children and adults; family counseling; school-based counseling
services; therapeutic day treatment; medication management; outpatient services; adult residential treatment;
adult day treatment; assertive community treatment; intensive in-home services; early childhood center;
residential and outpatient treatment for children; walk-in crisis clinic; and, pharmacy services.
Ozark Guidance Center Ozark Guidance Center
2400 S. 48th Street
107 Whispering Pines
Springdale, AR 7262
Eureka Springs, AR 72632
Phone: 479-750-2020
Phone: 501-253-5665
Ozark Guidance Center
60 W. Sunbridge Dr.
Phone: 479-695-1240
Ozark Guidance Center
2508 SE 20th Street
Phone: 479-273-088
37
Health Care: Hope Cancer Resources
Hope Cancer Resources provides compassionate, professional support and education in the
Northwest Arkansas region today and tomorrow.
Our services include:
• Financial Assistance
• Tobacco Cessation
• Emotional Support
• Transportation
Hope Cancer Resources
5835 W. Sunset Ave
• Community Education
• Save A Life Cancer
Screening Program
Phone: 479-361-5847 or
Toll Free 800-394-0249
Hopecancerresources.org
Email:
[email protected]
38
Health Care: Circle of Life Hospice
For over 15 years, patients and their family members have turned to Circle of Life for care and
comfort. Circle of Life is the largest and most trusted non-profit hospice in Northwest Arkansas serving
Benton, Washington, Carroll and Madison counties. Our caring spirit and professionalism have made
our name widely and immediately recognized as the hospice of choice in our area.
At Circle of Life the patient and families come first. Our compassionate care is defined by the needs
of the patient and family and is at the very heart of what we do and why we exist. Circle of Life’s
compassionate care and integrity leads to the innovation that is setting the standards for the future of
hospice. We bring hospice care to you wherever you live in Northwest Arkansas --whether it is in your
home, a nursing home, assisted living facility or in one of our inpatient facilities. Our professionals are
available for questions 24 hours a day, 7 days a week, and will visit patients at night or on weekends if
necessary.
Hospice care is available to everyone at the end-of-life. We respect the diverse cultures and beliefs of
our community. Our services are offered to individuals often with little to no out-of-pocket expense.
Circle of Life cares for more than just patients. It provides many unique services for families and
loved ones, including counseling and support groups. We specialize in providing individualized
symptom control, pain control, oxygen, medications, wound care and any other care ordered by the
physician to keep the patient comfortable.
Circle of Life is fully accredited and certified by the Arkansas Department of Health and Medicare.
Our in-house facilities are located in Springdale and Bentonville. To find out more about hospice call
Circle of Life at 479-750-6632 or visit our website at www.nwacircleoflife.org.
39
Health Care: Washington Regional Medical Center Hospice
• Washington Regional Hospice is the oldest active and most experienced hospice program in Arkansas, with roots
dating back to 1979 and association with Washington Regional Medical System beginning in 1983.
• Our program is the only one in our area that is Joint Commission certified and affiliated with a community owned,
operated and locally governed not-for-profit Medical System.
• The special relationship between Washington Regional Medical System and Hospice provides for a unique
continuum-of-care approach both in-home and at the hospital regardless of condition (AIDS, ALS, Alzheimer's,
Cancer, Heart, Pulmonary and Renal Disease, etc.), age (recent patient ages ranged from three to 103) or ability to
pay (no one in need has ever been turned away).
• Washington Regional Hospice was the first hospice program in the state to be officially licensed, Medicare certified,
and authorized to offer care for pediatric and HIV patients.
• Our commitment is simple and profound: to provide the highest quality end-of-life care available to all who seek it
and to serve all in our Northwest Arkansas community who grieve.
40
Heath Care: Dental Clinics
You or your family members may be able to receive dental care from the following dental clinics. These clinics do not require insurance
or they bill for services on a “sliding scale.”
NWA Free Health and
Dental Center
10 S. College Ave.
Fayetteville, AR
Phone: 479-444-7548
Community Clinic Rogers Dental
3710 Southern Hills Blvd.
Rogers, AR
Phone: 479-8600
Community Clinic Springdale Dental
610A East Emma
Springdale, AR
Phone: 479-751-7417
Affordable Dentures – Emergency
Extractions
1350 S. Gutensohn Rd.
Springdale, AR
Phone: 479-872-2700
41
Health Care: Disability Services
Arkansas Support Network
6836 Isaac's Orchard Rd.
(479)927‐4100
www.supports.org
• Arkansas Support Network recognizes and supports every person’s right to be included in the
life of the community.
• They support the presence and participation of children and adults with developmental
disabilities in their homes and communities.
• Services include a summer camp, an adult day center, supported living and personal care, job
development, job placement, training on disability issues and educational advocacy.
42
Health Care: Disability Services for The Northwest Arkansas
Community Parent Resource Center of Arkansas Support Network
NWA Community Parent Resource Center
The Family Resource Center/JTL Shop 614
E. Emma Ave., Suite 219
479-927-4100
www.nwacprc.org
The Northwest Arkansas Community Parent Resource Center of Arkansas Support
Network works with families of children with disabilities, birth through 26 years of
age. They link parents to disability services, community resources, and provide
educational assistance to parents and professionals in the school setting. The goal
of the program is to connect parents to needed resources and help parents and
students advocate for themselves in the school and community setting. They have
a resource library with materials that can be borrowed for free.
Marshallese and Spanish interpreters available.
43
Health: Center for Pacific Island Health
The Center for Pacific Islander Health is an academic research center at the University of Arkansas for
Medical Sciences (UAMS) Northwest in Fayetteville, Arkansas focusing on research, community programs,
training, and policy. The Center focuses on Pacific Islander communities in the United States and USAffiliated Pacific Islands of American Samoa, Guam, the Commonwealth of the Northern Mariana Islands,
the Federated States of Micronesia, the Republic of the Marshall Islands, and the Republic of Palau.
The Center works to address health disparities in Pacific Islander populations through research and
community programs. The Center for Pacific Islander Health is not a medical clinic and does not provide
clinical services.
Center Co-Director Nia Aitaoto may be reached at [email protected] or 479-713-8673.
44
Health: Understanding Health Insurance Terms
• Premium – The amount that must be paid for your health insurance or plan. You and/or your employer usually pay it monthly, quarterly or yearly.
• Deductible – The amount your owe for health care services your health insurance or plan covers BEFORE your health insurance or plan begins to
pay. For example, if your deductible is $1,000, your plan will not pay anything until you have met your $1,000 deductible.
• Co-payment – A fixed amount (for example $15) you pay for a covered health service, usually when you get the service. The amount can vary by the
type of covered health care service.
• Co-insurance – Your share of the costs of a covered health care service, calculated as a percent (for example 20%) of the allowed amount for the
service.
• Benefits – The health care items or services covered under a health insurance plan. Covered benefits and excluded services are defined in the health
insurance plan’s coverage documents. In Medicaid or CHIP, covered benefits and excluded services are defined in state program rules.
• Essential Health Benefits – A set of health care service categories that must be covered by certain plans (including those offered in the Health
Insurance Marketplace which started in 2014).
• Excluded Services – Health care services that your health insurance or plan doesn’t pay for or cover.
45
Health: Understanding Health Insurance Terms continued
• Pre-existing Conditions – A health problem you had before the date that new health coverage starts.
• Allowed Amount – Maximum amount on which payment is based for covered health care services. This may be called “eligible expenses,” “payment
allowance” or “negotiated rate.” If the provider charges more than the allowed amount, you may have to pay the difference.
• Primary Care Physician (PCP) – A physician who directly provides or coordinates a range of health care services for a patient.
• Out of Pocket Costs – Your expenses for medical care that aren’t reimbursed by insurance. Out-of-pocket costs include deductibles, coinsurance,
and copayments for covered services plus all costs for services that are not covered.
• Out of Pocket Max/Limit – The most you pay during a policy period (usually a year) before your health insurance or plan begins to pay 100% of the
allowed amount. This limit never includes your premium or health care your insurance plan doesn’t cover. Some health insurance or plans don’t
count your copayments, deductibles, coinsurance payments, out-of-network payments, or other expenses toward this limit.
• Open Enrollment – The period of time during which individuals who are eligible to enroll in a Qualified Health Plan can enroll in a plan or change
their enrollment status. Individuals may also qualify for Special Enrollment Periods outside of Open Enrollment if they experience certain events.
Reference: HealthCare.gov glossary access October 2014 at: http://www.healthcare.gov/glossary/
Prepared by Dr. Laura Connerly, Assistant Professor, University of Arkansas, Division of Agriculture, Cooperative Extension Service, Little Rock, 2014
46
Resources
523 Louisiana St., Ste. 425
Little Rock, AR 72201
Phone: 501-686-2720
Fax: 501-686-2722
Toll: 877-264-2826
The goal of the Arkansas Minority Health
Commission is to bridge the gap in the
health status of the minority population
and that of the majority population. To
achieve this goal, the commission focuses
on educating minorities on healthier
lifestyles, awareness of services and
accessibility within our current health
care system, make recommendations to
the state government, and addressing any
disparities existing because of prejudice.
Credit Counseling of Arkansas (CCOA)
Sandy Joel, Marshallese Educator
614 E. Emma Ave.
Springdale, AR
479-872-8877
CCOA offers free education and
seminars to the community as well as
free budget and credit counseling.
CCOA also offers bankruptcy counseling
and education, housing counseling and
credit report reviews. Our mission is to
improve the quality of life of individuals
and families through financial
education, credit and housing
counseling, and debt management
services.
Legal Aid of Arkansas
1200 Henrietta
Springdale, AR
479-751-0002
Legal Aid of Arkansas is the only
provider of free legal services to
low-income people with civil legal problems
in Northwest Arkansas. Services range from
advice and other forms of brief service,
such as a letter to a creditor or the
preparation of a will, to extended
representation in court and at
administrative hearings. Typical cases
include divorce involving domestic violence,
housing, adoptions, guardianships, debt
problems, garnishments, repossessions
and public benefits. Legal Aid also sponsors
a Low-Income Taxpayer Clinic to educate
those who speak English as a second
language about their rights and
responsibilities as American taxpayers.
47
Resources: Benton County
Arkansas Department of Finance &
Administration Revenue offices for Drivers
License & Vehicle Registration
Administration Continued
Arkansas Department of Human
Services
Rogers Office
Bentonville Office
1428 W. Walnut
900 SE 13th Court
Bentonville Revenue Office
2401 SW D St., Suite 3
Rogers, AR 72756
Phone: 479-273-2724
Phone: 479-636-1095 or
Decatur Revenue Office
Phone: 479-273-9011
Siloam Springs Office
479-636-1242
Arkansas Department of Workforce
Securities
Municipal Hall, 310 Maple Street
Decatur, AR 72722
707 W. Lincoln, Suite A
Phone: 479-752-3912
Gravette Revenue Office
Phone: 479-524-3182
901 First Avenue SW, Suite C
Gravette, AR 72736
Phone: 479-787-5912
Rogers Office
100 North Dixieland
Rd. Rogers, AR 72756
Phone: 479-636-4755
Siloam Springs Office
809 S. Mt. Olive Street
Phone: 479-524-5181
48
Resources: Carroll and Madison County
Administration (Revenue offices
for Drivers License & Vehicle
Registration)
Fayetteville Revenue Office
2596 Keystone Crossing
Fayetteville, Arkansas 72703
Arkansas Department of Human
Services
Arkansas Department of Human Services
Berryville Office
Huntsville Office
304 Hailey Road
1013 N. College Ave.
479-521-8250
Phone: 870-423-3351
Arkansas Department of
Workforce Securities
Berryville Revenue Office
Harrison Office
105 Spring Street
818 N. Highway 62-65
Harrison, AR 72601
Phone: 870-423-2046
Phone: 870-741-8236
Green Forest Revenue Office
102 N. 2nd Street
Phone: 479-738-2161
Arkansas Department of Workforce Securities
Fayetteville Office
2143 W. Martin Luther King Blvd.
Phone: 479-521-5730
Green Forest, AR 72638
Phone: 870-438-6559
49
Resources: Washington County
Arkansas Department of Finance & Administration (Revenue
offices for Drivers License & Vehicle Registration)
Arkansas Department of Human Services
Fayetteville Revenue Office
Fayetteville Office 1
965 S. Razorback Road, Suite 2
4044 Frontage Rd.
Phone: 479-442-7691 or 479-442-6611
Phone: 479-521-1270
Springdale Revenue Office
3159 Springdale Ave.
4252 Frontage Rd.
Phone: 479-751-4498 or 479-751-4882
Phone: 479-442-4029
West Fork Revenue Office
Arkansas Department of Workforce Securities
222 Webber St.
West Fork, AR 72774
2143 W. Martin Luther King Blvd.
Phone: 479-839-2479
Phone: 479-521-5730
50
Resources: Marshallese Media in Northwest Arkansas
Chikin Melele
This newspaper, founded by Patrick Boaz contains stories about
happenings in NWAR that have some significance to the
Marshallese community. Some of the papers interesting
features include:
 Jitdam Kapeel – a teaching tool used to share Marshallese
customs and U.S. laws.
 Likatu & Lakatu Page – Likatu and Lakatu mean Beautiful
and Handsome. This page features Marshallese and their
friends along with where they live and serves to introduce
people.
 The RMI Consulate Page – This is the public bulletin where
the Honorable Consul General can inform and teach our
community.
 Honor Award Recognition – This page will list the names
of Marshallese students who are excelling in school
academically and athletically.
 Religion Page – Marshallese churches will have an
opportunity to teach a lesson from the Bible or share
things going on in their church.
For more contact Patrick Boaz (479-422-9740 or
[email protected])
Aejemjem: Jeje in Kajin Majel
This is a quarterly Marshallese –language literacy magazine.
The primary purpose is to provide Marshallese speakers
with a literacy space for writing about the Marshallese
experience.
KMRW 98.9 FM
KMRW 98.9 FM is the only radio station in Northwest Arkansas to
broadcasting island music, programs, news, and information for
the Marshallese Community in Springdale and throughout the
United States. 24/7 hours of services. Contact # (479) 927-1817 /
(479) 249-1847, Email Address [email protected].
51
Resources: Adoptions and Guardianships
Adoption
• Adoption is when someone other than the biological
parent of a child assumes legal responsibility for the child
• Arkansas law provides only for closed adoption.
• Closed adoption is when there is no interaction between
the birth parents and the adoptive parents. There is
usually no identifying information shared between either
side.
• For more information: go to
http://www.state.ar.us/dhs/adoption/adoption.html
Guardianship
• A guardian is someone who takes care of a child’s needs.
• Guardianship is a legal relationship between a minor child
and a guardian that gives the guardian certain rights and
obligations regarding the child.
• It does not cut the legal relationship between a child and
their biological parents.
• The guardian typically provides food, housing, education,
clothes and medical care.
• For more information: go to
http://www.state.ar.us/dhs/adoption/adoption.html
52
Resources: Ozark Regional Transit…Public Transportation
for Northwest Arkansas
Ozark Regional Transit
2423 E Robinson Ave
479.756.5901
800.865.5901
 Ozark Regional Transit, Inc. is dedicated to providing safe,
reliable and affordable public transportation to both the
rural and urban residents of the four county area within
our jurisdiction.
 Fixed routes - Scheduled routes run Monday – Friday
 Paratransit - ORT’s ADA Paratransit Service is available in
Washington and Benton counties to those that apply and
qualify for Paratransit eligibility with ORT under the
Americans with Disabilities Act, and only within 3/4 mile of
any ORT fixed or commuter route.
53
Meeting at Tyson Corporate Office with Marshallese Ministers
54
55
56
57
58
59
60
61
Warning: Zika Virus Might be Linked to Birth Defects
If you are pregnant – protect yourself from the Zika Virus. At this time, there is no vaccine to prevent
Zika Virus infection.
If you are pregnant, protect yourself from mosquito bites:
• Use insect repellent – make sure it contains the active ingredients DEET, Picaridin or IR3535.
• Wear protective clothes – wear long-sleeved shirts and long pants and use insect repellent. For
extra protection, treat clothing with permethrin.
• Remember that daytime is the most dangerous – mosquitos that spread chikungunya, dengue
and Zika are aggressive daytime biters. However, they can also bite at night.
• Mosquito-proof your home – use screens on windows and doors. Use air conditioning when
available. Try to remove any standing water around your home to keep mosquitoes from laying
legs nearby.
The Zika virus can also be spread by a man to his partner during sex:
• A man may infect his partner(s) with Zika through sex, even when he does not have symptoms,
or know that he is infected.
• Couples with a male partner who lives in or has traveled to an area with Zika that are concerned
about sexual transmission of Zika should take precautions and talk to their healthcare provider.
62
When you Travel or Vacation – Protect Yourself from Zika Virus
Your best protection against Zika Virus is to avoid mosquito bites.
When you travel, be aware where Zika is active. Check the CDC’s most recent travel alerts at
www.cdc.gov/travel and take the following protective measures:
• Use insect repellent – it is the BEST way to protect yourself from mosquito bites. Even children and pregnant women should
use specific insect repellents to protect themselves and are advised to follow the product instructions and use as directed.
These products include:
-- DEET products, such as Cutter, OFF and Skintastic.
-- Picaridin products, also known as KBR 3023, Bayrepel and Icaridin. Products containing picaridin include Cutter Advanced,
Skin So Soft Bug Guard Plus and Autan (outside the United States).
-- Oil of lemon eucalyptus (OLE) or PMD products, such as Repel (contains OLE) or IR3535 products, such as Skin So Soft Bug
Guard Plus Expedition and SkinSmart.
• Cover with protective clothing – wear long-sleeved shirts and pants. Mosquitoes can bit through thin clothing.
• Use Permethrin – an insecticide that kills mosquitoes and other insects.
-- Buy permethrin-treated clothing and gear or spray your clothing and gear (boots, tents, luggage, etc.) with
permethrin for extra protection. Follow product instructions closely to find out how long it will last and do not
use directly on the skin.
• Use hats with screens or head nets and use mosquito netting on beds whenever possible – especially in areas where
Zika is most active.
63
A
M
H
C
Arkansas Minority
Health Commission
Your Health, Our Priority!
Your Tobacco Settlement Dollars at Work.
Living in Northwest Arkansas booklet was developed and printed in collaboration between
The Gaps in Services to Marshallese Task Force, Arkansas Minority Health Commission,
and Arkansas Department of Health. Copyright: 2016
Gaps in Services to Marshallese Task Force Contact:
Grace E. Donoho, Ed.D.
[email protected]
523 Louisiana St., Ste 425
(877) 264-2826
(501) 686-2720
www.arminorityhealth.com
New Office as of May 10, 2016
1501 South Main St., Suite A
(877) 264-2826
(501) 686-2720
www.arminorityhealth.com

Living in Northwest Arkansas - Arkansas Minority Health Commission

Transcription

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