OAM1118 Protected ITS Bro aw11
Transcription
OAM1118 Protected ITS Bro aw11
Octopus Protected ITS Brochure with Application Forms Contents Introduction 1 The Risks 14 The Problem 2 The Charges 16 The Solution 3 Questions and Answers 17 The Service 4 Appendix 1 – AIM 19 An Example 6 Appendix 2 – Portfolio Holdings 20 The Investment Strategy 8 Appendix 3 – Track Record 22 The Protection 9 The Customer Agreement 23 Life Assurance Payout 11 Application Procedure 30 About Octopus 12 Application Forms The Team 13 31 What financial advisers say about us “Octopus has consistently provided 5-star customer service for my clients and me. It’s the type of service that you don’t always recognise as problems rarely occur and when they do, they are handled quickly and efficiently. In addition they have product development that is at the forefront of the industry. It is easy to make Octopus the first choice as a solution provider to my clients’ situations.” Jamie Perkins, IFA, Westminster Wealth Management, April 2006. “Octopus is a winning mix of innovation, investment expertise, and a personalised high standard of administration, we can’t fault them. As an adviser, it is a pleasure to deal with an innovative company that wants what’s best for my clients, rather than just wants my clients’ money!” Jon Cobb, IFA, Trinity Wealth Management Ltd, April 2006. “It’s great to be able to pick up the phone directly to a fund manager who speaks in plain English rather than spouting the standard City jargon.” “I’ve never met a team this passionate about fund management. Their products and customer service address the historic failings within the fund management industry head-on. A real breath of fresh air.” Drew Forrest, IFA, Key Financial Strategies, April 2006. Hitesh Shah, Managing Director, Flemmings Financial Services Limited, April 2006. Introduction The Octopus Protected Inheritance Tax Service (‘ITS’) offers you a simple and effective solution to the problem of inheritance tax. Since its establishment in 2000, Octopus has built a reputation for creating innovative and successful investment products that meet the needs of individual investors. This means that we offer a range of products for different types of investor, from those looking to reduce their income tax or defer capital gains to those simply seeking to protect their capital. We first launched an Inheritance Tax Service almost two years ago. As you will see from the track record details set out on page 22, performance has been very good. However, in spite of this performance, a number of our clients and their financial advisers asked us to create a lower risk version of this product. That’s why we’ve launched the Octopus Protected ITS. The Octopus Protected ITS offers you a number of advantages over other products in the market. First, in addition to the opportunity for long-term capital growth, you will benefit from an in-built life assurance policy which will cover any loss should your initial investment have fallen in value when you die. Secondly, you retain access to your money at all times. This means that if your circumstances change and you need to withdraw money, you can. Additionally, instead of waiting for seven years, as you would with many other estate planning products, any investments made through the Octopus Protected ITS are exempt from inheritance tax after just two years. I hope that you find this Brochure clear and easy to understand. We always recommend that you seek independent financial advice before you invest but if you do have any questions – or if it would help to speak to one of the fund managers – please call us on 0800 316 2295. Simon Rogerson Chief Executive 1 The Problem Millions of people now potentially find themselves facing a substantial inheritance tax liability. Nobody likes the idea of the Government taking 40% of their hard-earned assets when they die. But that’s what can happen. When you die, HM Revenue & Customs can claim 40% of your estate above a threshold of £285,000*. There are a number of ways to limit your exposure to inheritance tax. However, these can be risky, take years to implement or mean that you permanently lose control of and access to your money. That’s why so many people are choosing the Octopus Protected ITS. It’s a simpler, more flexible way to reduce your inheritance tax liability. It provides you with control over your assets, the potential for attractive long-term returns and peace of mind that the value of your initial investment is protected when you die. *The threshold above which your estate is liable for inheritance tax (based on the tax year to 5 April 2007). 2 More than 60% of UK consumers aged over 50 have not sought advice about inheritance tax planning. Source: Norwich Union Capibus Survey, 2004. £3.3 billion was paid in inheritance tax last year, with the average estate faced with a bill of more than £88,000. Source: HM Revenue & Customs, 2006. The Solution The Octopus Protected ITS is a straightforward method of inheritance tax planning. It is also one of the quickest and easiest ways to reduce your liability to inheritance tax, and offers a number of advantages over other alternatives: Safety If your portfolio rises in value, you keep all of the increase. In addition, the in-built life assurance policy will cover any loss should your initial investment have fallen in value when you die. Control Unlike other solutions, you retain access to your money at all times. If your circumstances change and you want to make additional contributions or withdraw money, you can (although money withdrawn may not be shielded from inheritance tax, nor will such sums be protected from capital loss by the life assurance policy). “Once again, Octopus has designed an innovative, low risk product to address one of the biggest problems our clients face. Full marks.” Max Tennant, IFA, Ifamax Limited. “A simple and fast solution to a huge problem. The reaction of clients to the capital protection couldn’t be better. It’s going to be very successful.” Tony Ahearne, IFA, Anthony, Bryant & Company. Speed Unlike gifts and simple transfers of assets, which take seven years before they’re fully exempt from inheritance tax, investments made through the Octopus Protected ITS are exempt after just two years. You can invest from £30,000 in the Octopus Protected ITS. If you would like to invest more than £250,000, please call us on 0800 316 2295 or contact your financial adviser. 3 The Service The Octopus Protected ITS will invest your money in a portfolio of companies quoted on the Alternative Investment Market (‘AIM’), Europe’s largest stock market for smaller companies. How does the Octopus Protected ITS work? Under legislation introduced in 1996, any money invested in qualifying AIM companies and held for more than two years at the time of death offers investors an exemption from inheritance tax. As this tax benefit depends on your money being invested in AIM companies for at least two years at the time of death, we will seek to invest your funds promptly (typically within 12 weeks). An investment in the Octopus Protected ITS will also provide you with exposure to UK smaller companies, one of the most exciting sectors in the market, and the proven expertise of the team at Octopus. In addition, the in-built life assurance policy will cover any loss, should your initial investment have fallen in value when you die. 4 How do I follow the progress of my investments? A contract note will be sent to you each time we carry out a transaction. Furthermore, a formal valuation statement will be sent to you every three months, but you can call us at any time. In addition, we encourage you to attend the regular investment seminars and workshops we run at various locations throughout the UK. Important note The value of the underlying investments in AIM companies and the income derived from them may go down as well as up and the final value of the AIM portfolio may be less than the full amount invested. That is why we have obtained the life assurance policy that provides the Octopus Protected ITS with its downside protection. Further information about the life assurance policy and the risks is given on pages 9 and 14 respectively. To benefit from the Octopus Protected ITS, your estate (including your home) should be valued in excess of £285,000*. Is the Octopus Protected ITS right for me? For the millions of individuals with estates worth more than £285,000, the impact of investing in the Octopus Protected ITS can be significant and can considerably reduce the inheritance tax due on these assets. Table 1: Potential Impact of Inheritance Tax Total Estate Value Table 1 shows the impact of inheritance tax on estates ranging from £400,000 to £2,000,000. For example, an estate worth £1 million could see almost 30% disappear in the form of inheritance tax. *The threshold above which your estate is liable for inheritance tax (based on the tax year to 5 April 2007). Tax Payable £400,000 £46,000 £500,000 £86,000 £600,000 £126,000 £800,000 £206,000 £1,000,000 £286,000 £1,500,000 £486,000 £2,000,000 £686,000 Please note that Octopus is not able to provide you with advice. If you’re unsure of your own potential tax liabilities or your suitability for this product, you should always take professional advice from a qualified financial adviser. The above calculations are based on current tax rules and regulations, which are subject to change. Potential Impact of Inheritance Tax £2,000,000 Inheritance tax payable £1,500,000 Estate retained £1,000,000 £500,000 £0 £400,000 £500,000 £600,000 £800,000 £1,000,000 £1,500,000 £2,000,000 The value of your estate 5 An Example Let’s look at an example to understand how an investment in the Octopus Protected ITS might work in practice. Mr Jones, a widower, has an estate (including house, investments and savings) of £800,000. He is 70 years old and is thinking of ways in which he can minimise his inheritance tax bill. If Mr Jones does nothing (Scenario 1), the inheritance tax bill will be £206,000, equivalent to over 25% of all his assets. Scenario 1: Without the Octopus Protected ITS £900,000 £700,000 Total Assets Remaining Assets £500,000 £300,000 This is calculated as follows: £100,000 Scenario 1: Without the Octopus Protected ITS Investment -£100,000 Total assets -£300,000 Less tax-free allowance Taxable assets Inheritance tax payable* £800,000 -£285,000 £515,000 £206,000 *ie 40% of £515,000 Summary Value of assets before inheritance tax Less inheritance tax Value of assets after inheritance tax £800,000 -£206,000 £594,000 This example is based on current legislation and the tax-free allowance of £285,000, which could change in the future. 6 Inheritance Tax Faced with this situation, Mr Jones decides to put money into the Octopus Protected ITS and he invests £200,000 (Scenario 2). The first impact of this, assuming the Qualifying Investments made by the Octopus ITS have been held for at least two years at the time of death, is that the value of his taxable assets falls from £515,000 to £315,000. Scenario 2: With the Octopus Protected ITS £900,000 Total Assets Remaining Assets £700,000 £500,000 £300,000 Scenario 2: With the Octopus Protected ITS Investment Total assets £800,000 Less tax-free allowance -£285,000 Less the amount invested* -£200,000 Taxable assets £315,000 Inheritance tax payable** £126,000 *This assumes no change in the value of the investment after charges. Provided the life assurance policy remains valid, and the full investment is maintained until death, this is the minimum amount that will be returned to beneficiaries or your estate. £100,000 -£100,000 Inheritance Tax -£300,000 Inheritance Tax Due £250,000 £200,000 **ie 40% of £315,000 £150,000 Summary £100,000 Value of assets before inheritance tax £800,000 £50,000 Less inheritance tax Value of assets after inheritance tax -£126,000 £674,000 By investing £200,000 in the Octopus Protected ITS, Mr Jones’ estate is £80,000 better off than he would have been under Scenario 1. £0 Scenario 1 Scenario 2 Without the Octopus Protected ITS With the Octopus Protected ITS This example is based on current legislation and the tax-free allowance of £285,000, which could change in the future. 7 The Investment Strategy We will invest in a diversified portfolio of between 20-50 established companies that are quoted on the Alternative Investment Market (‘AIM’). How established is AIM? AIM has accounted for almost 70% of all company flotations in Europe in the last two years. As at 30 June 2006, the 1,549 companies quoted on AIM had a combined market value of £73.6 billion. Of these, 372 companies were individually valued at over £50 million (Source: London Stock Exchange). More information on AIM and potential portfolio companies is included in Appendices 1 and 2. How do we invest the money? We believe that the primary reason for investing in the Octopus Protected ITS is to protect the wealth that you have already accumulated and to pass this on to your beneficiaries without the burden of inheritance tax. 8 For this reason, we focus predominantly on established companies. These companies must occupy strong market niches and have proven management teams with a clear record of success in growing their company’s business. To understand and evaluate each investment opportunity, we go through a rigorous process that involves spending time with a company’s management team, evaluating their competitors and assessing financial projections. The Protection The in-built life assurance policy will cover any loss should your initial investment have fallen in value when you die. Although most people appreciate the potential returns that can come from investing in UK smaller companies, it’s also quite natural to be concerned about the risks. That’s why we have built a life assurance policy into the Octopus Protected ITS which is designed to protect the value of your original investment. So, if the portfolio rises in value, you keep all of the increase. If, on the other hand, your initial investment has fallen in value when you die, you still get back the full amount you originally sent to us because the life assurance policy will make up any shortfall. Example Mr Ward invests £100,000 in the Octopus Protected ITS in September 2006. At the time of his death in November 2009, the value of the portfolio has fallen to £85,000. Initial investment £100,000 Value of portfolio at death £85,000 Loss on portfolio -£15,000 Payout from life assurance policy £15,000 Total value at death of portfolio plus life assurance policy payout £100,000 The Octopus Protected ITS £120,000 £100,000 Initial Investment Total Value at Death Value of Holdings at Time of Death £80,000 £60,000 £40,000 £20,000 £0 Payment from Life Assurance Policy There is no maximum age on entry and no limit to the amount that can be paid out by the life assurance policy. However, you can only invest up to £250,000 in the product through this Brochure. For portfolios above this size, please call us on 0800 316 2295 or contact your financial adviser. The life assurance policy is provided to Octopus by a specialist life assurance provider that is experienced in structuring policies of this type. 9 The Protection (continued) What happens if my portfolio performs well? After we have managed your portfolio for five years, the level of protection is re-set to the greater of the original level of investment or 75% of the portfolio value at that date. This is designed to provide you with a greater level of protection in the event that the portfolio has risen significantly in value during the first five-year period. How do I apply for the life assurance? On applying to invest in the Octopus Protected ITS, you will need to answer four simple questions about your health and lifestyle. These questions are set out in Section 4 of the application form. If you are able to answer ‘No’ to all four questions, then you will automatically be eligible for the life assurance protection that is described in this Brochure. If you are not able to answer ‘No’ to all four questions, then you will need to complete a supplementary questionnaire. We will send this to you on receipt of your application form. Alternatively, you can obtain one in advance from Octopus or your financial adviser. The supplementary questionnaire will allow the provider of the life assurance to check that they are able to provide you with cover. It is possible that the company providing the life assurance may need to contact your GP to obtain clarification of the answers provided on your supplementary questionnaire and your consent will be sought in this regard. Please note that if you need to complete the supplementary questionnaire, we are not able to make any guarantee about your eligibility for the life assurance cover described in this Brochure or any exclusions that the life assurance provider may determine are required. If for any reason the 10 premium quoted for you exceeds the standard premiums we are paying we will discuss this with you before processing your application. In the unlikely event that it is not possible to provide you with life assurance cover (or you decide for any reason not to take the cover), we will still be able to provide you with a portfolio of investments in AIM companies to address the inheritance tax issue, but without the protection against capital loss when you die (the track record for a typical portfolio within our standard ITS is set out on page 22). To give you every possible certainty, please note that we will not start the process of investing your money in AIM companies until the final completion of the processing of your enrolment in the life assurance policy. When will the life assurance not apply? No benefit is payable under the life assurance policy in the event of death arising directly or indirectly as a result of: • Flying, other than as a passenger on any fully-licensed aircraft operated by an airline • Participating in, or training for any dangerous or hazardous sport • Suicide or attempted suicide, whether sane or insane • Intentional self-inflicted injury or misuse of drugs or alcohol • The commission or attempted commission of an assault or any unlawful act, or being engaged in any illegal activity Life Assurance Payout The life assurance policy can be written into trust in order to maximise tax efficiency. We have produced a draft trust document to enable you to put in place a trust structure that you can choose to use if you wish to (without additional charge to you). Based on current legislation, by using the trust, any payout under the terms of the life assurance policy will be channelled directly to your beneficiaries, rather than being paid into your estate, where it may be subject to inheritance tax. Please note that we or the appointed solicitors may follow up with you or your financial adviser in order to complete the documentation for the establishment of the trust but this will not delay our getting to work investing your money. If you are in any doubt regarding this additional element of this product or of the suitability of the draft trust provided, you should contact your adviser. If you wish to take advantage of the trust structure, please tick the box in Section 5 of the application form and we will send you the required documentation. 11 About Octopus Octopus is one of the fastest growing fund management companies in the UK, with almost 10,000 investors and more than £170 million under management across our range of products. A different kind of investment company Our success comes from listening to our customers and designing products and services around what you want, not what we think you want. Nothing is too much trouble and we do things the way you want them. It’s a simple recipe and it’s working. That’s why we’re attracting thousands of new investors every year. “Octopus is unlike any of the other companies I deal with. Your people are knowledgeable, intelligent and relaxed. This is refreshing. It is not only because you have a lot of my money that I wish you all good fortune.” Mr Hirsch, Phoenix VCT Investor. 12 Earning your trust When you trust your money to a fund management company, we believe you should be kept up to date as to how your investment is progressing. And that‘s what we do – you can receive as much or as little information as you want. And we use straightforward, simple language to explain our products. There’s no small print and our fees are transparent and easy to understand. This approach, in combination with our track record, has made us one of the fastest growing fund management companies in the UK. It’s also why Octopus has been named one of the UK’s Top 50 Firms to Watch, has won its category in the National Business Awards and has attracted some of the country’s most talented investment managers to continue to produce results for investors like you. The Team Members of our team have substantial experience and a strong track record in smaller company investing. Octopus currently manages over £170 million in smaller company investments including AIM portfolios. As you can see from the information set out on page 22, the investments in the model portfolio managed by this team were up by 39.2% in the 20-month period from the start of 2005 until the end of August 2006. Please be aware that past performance is no guide to future performance and that the value of investments in AIM shares can fall as well as rise. AIM shares may be more volatile and risky than shares quoted on the Official List of the London Stock Exchange. That is why we have obtained the life assurance policy which will cover any loss should your initial investment have fallen in value when you die. Chris Hulatt Chris is head of the AIM investment team and has 9 years of fund management experience. Guy Myles Guy is Head of Investment at Octopus and has more than 11 years’ experience of managing investment portfolios. Richard Power Richard is an award-winning fund manager with 11 years’ experience investing in smaller companies. Simon Rogerson Simon is Chief Executive of Octopus and previously worked at Mercury Asset Management, one of Europe’s largest and most successful fund management companies. 13 The Risks As with most investments, there are risks associated with this service. We’ve tried to explain these risks as clearly as possible. This investment may not be suitable for all investors. You should not invest in this product unless you have carefully thought about whether you can afford it and whether it is right for you. Potential investors are recommended to seek specialist independent tax, legal and financial advice before investing. Please note that Octopus is not able to provide you with advice about your suitability for this product or the life assurance policy that forms a part of it. The value of investments in AIM companies and the income derived from them may go down as well as up and the final value of the AIM portfolio may not be as large as the original amount invested. That is why we have obtained the life assurance policy that provides the Octopus Protected ITS with its downside protection when you die. Please remember that the product does not provide protection from loss of capital on any money withdrawn prior to death. Past Performance Past performance is no guide to future performance and there is no guarantee that a portfolio’s objective will be achieved. We can make no guarantee of investment performance or the level of capital gains or income that will be generated by the portfolio. This product has not been designed to provide you with income. Current Legislation Rates of tax, tax benefits and allowances described in this Brochure are based on current legislation and HM Revenue & Customs practice. These may change from time to time, are not guaranteed, and their use in this Brochure may not suit individual circumstances. The AIM Market Investments made by the Octopus Protected ITS, because they are quoted on AIM, are likely to be higher-risk than securities on the London Stock Exchange Official List. The risks include, but are not limited to, the loss of a key member of a company’s management team and the fact that, due to the relatively thin trading in many AIM stocks compared with stocks listed on the main market, it can be difficult to sell them at a fair price. 14 The Octopus Protected ITS has been designed with UK resident taxpayers in mind. If you are not resident or ordinarily resident in the UK for tax purposes, it may not be appropriate or advantageous for you to invest in the Octopus Protected ITS. Qualifying Investments We will acquire for your portfolio investments in AIM companies which we reasonably believe to be Qualifying Investments at the time of acquisition based on our understanding of HM Revenue & Customs’ interpretation of the current rules and regulations (but please be aware that we give no commitment that any such investment will remain a Qualifying Investment at all times thereafter). In some instances, investments in particular companies will be sold if we believe that the investment rationale outweighs the tax benefits associated with retaining the holding. Holdings will also be sold if a particular company leaves AIM or is taken over. This may give rise to a capital gains tax charge. If the investment was qualifying at the time of sale and a new Qualifying Investment is acquired with the proceeds of sale, the two year holding period can be satisfied by combining these periods of ownership. If not, the relief available on that particular investment will be lost and the two year holding period will begin afresh. Any cash held within your portfolio when you die will not be exempt from inheritance tax. Life Assurance and Trust The protection of the value of your investment when you die is provided by a group life assurance policy taken out on behalf of investors in the Octopus Protected ITS with a specialist life assurance provider. This insurer reinsures a large proportion of its exposure with a leading specialist reinsurance company which has a credit rating of AAA. In the unlikely event of a default by the provider of the life assurance policy, the protection offered through this product will not be available. Octopus is not able to accept any liability for any loss suffered by an investor in this eventuality. If you choose to have the life assurance policy written into trust (as described on page 11), under current tax rules this should mean that your beneficiaries may not have to pay inheritance tax that would ordinarily have to be paid by your estate on any payout under the policy. However, please note that trust legislation may change and that therefore we are not able to make any guarantee about this, nor do we accept liability for the suitability of the trust in meeting individual requirements. Trusts in excess of the nil rate band (£285,000 in the tax year to 5 April 2007) are subject to taxation. In the unlikely event that in the future it becomes impossible to obtain ongoing appropriate group life assurance cover at an economic rate, Octopus reserves the right to discontinue the protection available on the initial value of the investment in the Octopus Protected ITS. 15 The Charges If you have any questions about the charges, or if it would help to speak to one of the fund managers, please call us on 0800 316 2295. Initial Charge There is an initial charge of 5% plus VAT, which will be deducted from the amount invested. Of this, 2.5% may be payable to your financial adviser if you have one. If appropriate, your financial adviser will receive an annual trail commission of 0.5% of the value of your portfolio, but this will be paid by Octopus out of our management fee. Cost of Life Assurance The dividend income from your portfolio, which is expected to be between 1.5% and 2.0%, will be payable to Octopus. This will be used to pay the annual premium for the life assurance policy which will cover any loss should your initial investment have fallen in value when you die. Investors should bear in mind that they may have an income tax liability with respect to the dividends payable. Management Fees There is an annual management fee of 2% plus VAT of the value of your portfolio, paid quarterly in advance. Creation of Trust Octopus will cover the costs of the establishment of the trust should you wish to use it. However, you will be liable to pay for any independent advice you choose to take. If you decide not to proceed with the trust, this will not affect the validity of the life assurance policy but remember that any payout by the life assurance policy may be liable to inheritance tax. Administration Charges A dealing commission of 1% will be applied to all transactions which will cover administration, settlement, custodian and broker fees. In addition, stamp duty reserve tax (currently 0.5%) is also payable to HM Revenue & Customs on purchases of AIM shares. 16 Questions and Answers Below is a list of some of the most commonly asked questions about the Octopus Protected ITS. Does an age limit apply to investors in this product? No. Can I withdraw money from the Octopus Protected ITS? You may give written notice to withdraw money at any time and there are no penalty charges. You should expect to receive funds within 10 days, although very large transactions may take a few days longer. Please remember that any money withdrawn from the Octopus Protected ITS will not qualify for inheritance tax relief as investments in qualifying AIM shares must be held at the date of death. Will I receive any income? No, as the dividend income from your portfolio will be used to pay for the life assurance policy. However, unlike other solutions, you retain access to your money at all times, so if your circumstances change and you want to withdraw money, you can. Is there a minimum holding period? Not in respect of the life assurance protection – this will be put in place before we start to invest your money. However, inheritance tax may apply to investments not held for two years. What happens if I die before an investment has been held for two years? If the investment is left to your husband or wife there will ordinarily be no inheritance tax payable. They will also be regarded as having acquired the investment at the time you did. If the investment does not pass to your husband or wife and has not been held for two years at the time of death, then the asset may be liable to inheritance tax at the full rate. No capital gains tax is payable on investments in AIM shares held at the time of death. However, any payout to your estate that is due under the life assurance policy may, under current tax rules, be taxable if you have not chosen to write the policy into trust. What is the minimum and maximum I can invest? You can invest from £30,000. If you would like to invest more than £250,000, please call us or contact your financial adviser. Once you are an investor, additional contributions of £10,000 or more can be made at any time (providing that this does not take the total amount invested above £250,000). You won’t usually need to fill in another application form although, depending on the size of the additional contribution, the provider of the life assurance may require you to resubmit answers to the health questions. How do I apply? Please complete the application form at the end of this Brochure. Whom do I make my cheque payable to and where do I send it? Your cheque should be made payable to ‘Octopus Protected ITS’. This cheque, along with your application form, should be sent to: Octopus Investments Limited 8 Angel Court London EC2R 7HP 17 Questions and Answers (continued) What should I expect after I invest? We will acknowledge receipt of your application by return post. Once your cheque has cleared, we will send the money to our custodian, awaiting investment. While the funds remain in cash, interest will be credited to your account. If you have answered ‘No’ to all the health and lifestyle questions that are set out in Section 4 of the application form, then you will automatically be eligible for inclusion in the life assurance policy described in this Brochure and we will commence investing your money into AIM shares. If you answered ‘Yes’ to one or more questions, we will send you a supplementary questionnaire which you will need to fill in and return to us so that the life assurance provider can determine whether it may need to impose any exclusions on your cover or, in rare situations, refuse to provide cover. What happens after I die? Following your death, your executor should inform us in writing as soon as possible. We will then send them a valuation of the portfolio as at the date of written notification of your death. What happens to the investments held in the portfolio? Our usual policy is to sell the investments as soon as practicable following written notification of your death. This limits the potential impact on the value of your portfolio of any downward market movements that might occur following 18 death. Please note that we are able to continue to manage the portfolio of investments in AIM companies if requested by the executor, rather than liquidating the portfolio. When can the investment be returned to my beneficiaries? We will hold the proceeds from the sale of the investments in your portfolio in cash until we are directed by the executor to remit the proceeds following the granting of probate. How is a claim made? Following receipt by Octopus of written notification of your death, we will contact the life assurance provider in order to make a claim under the terms of the life assurance policy, if applicable. To make a claim, your executor will need to send us proof of your death (such as the death certificate). In order to be able to make a claim under the life assurance policy, we must receive written notification within six months of your death. Please note that the reference date in calculating whether or not there is a claim to make under the life assurance policy will be the date of receipt by Octopus of written notification of your death (ie the first date that we can act). In calculating the size of the payout, the reference investment amount will be the aggregate gross amounts you have sent to us less any withdrawals you may have made. Appendix 1 – AIM The Alternative Investment Market (‘AIM’) was launched in 1995 by the London Stock Exchange as a flexible market for growth companies. As at 30 June 2006, there were 1,549 companies quoted on AIM, including 270 international companies, with a combined market value of £73.6 billion. With its flexible regulatory regime, institutional support and range of tax benefits, AIM has become the market of choice for small company listings. The Octopus Protected ITS will invest predominantly in established AIM companies with strong management teams that have a clear record of success. The Octopus investment team will look for businesses with a niche or proprietary product or service, earnings visibility and a strong balance sheet. Number of Companies on AIM by Market Capitalisation 400 350 300 250 200 150 100 50 0 0-5 5-10 10-25 25-50 50-100 100-250 250 + 2003 2004 Market capitalisation (£ million) Number of Companies on AIM 1600 1400 1200 1000 800 600 400 200 0 1998 1999 2000 2001 2002 2005 June 2006 Year 19 Appendix 2 – Portfolio Holdings This appendix includes examples of typical companies that may be included in your portfolio. Majestic Wine Majestic Wine operates the largest wine warehouse chain in Britain with 129 stores. The company floated on AIM in 1996 and has enjoyed twelve consecutive years of profit growth. The company has successfully funded its expansion from cash generation and has differentiated itself by the high quality of its customer service. Majestic Wine, which is now valued at £197 million, achieved a pre-tax profit of £14.1 million on turnover of £172 million for the year ending March 2006. Mears Group Mears Group is the leading social housing repairs and maintenance provider in the UK. The company benefits from high earnings visibility due to long-term contracts with its customers, and currently has an order book of over £1 billion. Mears, which is valued at £185 million, is expected to achieve a profit before tax of £12.1 million on turnover of £242.4 million for the year ending December 2006. Glisten Glisten is a food manufacturer specialising in the production of chocolate and sugar-based confectionery, edible decorations, and cereal and health bars. It serves a variety of customers including high-street retailers, major food manufacturers, the food service sector and global export markets. The company floated on AIM in 2002 and has since grown rapidly, both organically and through acquisition. Glisten, which is valued at £45 million, is expected to achieve profit of £4.6 million on turnover of £56 million for the year ending June 2006. RWS Holdings plc 20 RWS Holdings RWS is one of the world’s leading providers of translation and search services in the specialist area of patent and document translation, a growth market with high barriers to entry. RWS, which is currently valued at £111 million, is expected to achieve a profit of £8.2 million on turnover of £38.7 million for the year to September 2006. RWS has £12 million of cash on its balance sheet so further market consolidation is anticipated. Genus Genus is a world leader in animal breeding. The company’s proprietary technology, products and services enable producers and farmers to enhance milk and meat quality and improve efficiency. Headquartered in Hampshire, Genus operates in thirty countries on five continents. Genus, which is valued at £239 million, is expected to achieve a profit of £15 million on turnover of £221 million for the year ending June 2006. group plc Cello Group Cello is a specialist marketing services company which floated on AIM in 2004. The company was founded on three main platforms; market research, brand advertising and direct marketing and database management. All three divisions are delivering strong organic growth and Cello, which is currently valued at £38 million, achieved a pre-tax profit of £4.2 million on turnover of £52 million for the year ending December 2005. Hamworthy Hamworthy is a world leader in the design and manufacture of innovative shipping and offshore fluid handling systems. The company, which has its headquarters in Poole, serves international markets and its customers include commercial and naval shipbuilding yards, ship owners and oil and gas companies. Hamworthy is expected to achieve a profit before tax of £12.7 million on turnover of £170 million for the year ending March 2007. The company had a forward order book of £207 million in March 2006. Spice Holdings Spice is a support services company that operates within the electricity, facilities management, telecoms and water sectors. The company was founded in 1996 following a management buyout from Yorkshire Electricity and now operates from over 30 sites across the UK. Spice, which is valued at £148 million, achieved a pre-tax profit of £7.4 million on turnover of £133 million for the year ending April 2006. The above examples are for illustrative purposes only and may not necessarily be incorporated into Octopus Protected ITS portfolios that are established in the future. Historic data is correct as at 21 July 2006. Past performance is no guide to future performance and share prices may fall as well as rise. Profit and turnover estimates are based on broker consensus forecasts and may change in the future. 21 Appendix 3 – Track Record We currently manage hundreds of AIM portfolios for investors who are looking to shelter assets from inheritance tax. The table below shows the performance over the 20 months to 31 August 2006 of the investments within a typical portfolio in our existing inheritance tax service. The companies shown below have an average market value of £90 million and average turnover of £123 million. Please bear in mind that portfolios that will be constructed for investors in Octopus Protected ITS are likely to contain a larger number of stocks than are included in the example shown below. Share price as at 31/12/04 Share price as at 31/08/06 Specialty and Other Financial 130.0 194.5 49.6% Augean Support Services 207.5 152.0 -26.7% Avingtrans Engineering and Machinery 84.5 146.5 73.4% Bond International Software and Computer Services 82.0 145.5 77.4% Cello Group Media and Entertainment 126.0 123.5 -2.0% Connaught Support Services 114.0 203.25 78.3% Fountains Support Services 145.0 99.0 -31.7% Genus Support Services 270.0 455.0 68.5% Glisten Food Producers and Processors 274.5 322.5 17.5% Huveaux Media and Entertainment 49.25 -12.8% IBS OPENsystems Software and Computer Services 145.0 187.5 29.3% Inter Link Foods Food Producers and Processors 627.0 439 Interior Service Group Support Services 198.5 255.5 28.7% Maintel Telecommunications 113.5 168.0 48.0% Majestic Wine Food and Drug Retailers 283.0 314.0 11.0% Mayborn Group* Housing Goods and Textiles 260.0 500.0 92.3% Media Square Media and Entertainment Michelmersh Brick Construction and Building Materials NWF Diversified Industrials Reliance Security Support Services RWS Holdings Support Services Spice Holdings Company Activity Albemarle & Bond 56.5 -30.0% 23.25 4.5% 71.5 1 1 1 .5 55.9% 715.0 955.0 33.6% 422.0 625.0 48.1% 191.5 285.5 49.1% Support Services 201.0 289.0 43.8% Staffline Recruitment Support Services 90.5 126.5 39.8% Tanfield Group Engineering and Machinery 10.5 31.0 195.2% AVERAGE 22.25 Change in price 39.2% The average share price rise of 39.2% for the companies shown above compares favourably with the 4.0% rise in the FTSE AIM All-Share index over the same time period. The list of shares shown above is for illustrative purposes only and these shares may not necessarily be incorporated into Octopus Protected ITS portfolios that are established in the future. Past performance is no guide to future performance and the value of shares may fall as well as rise. Individual portfolios that were established in previous years may not necessarily have performed in line with the above data or contained all of the above shares. The above data does not take dividends or fees into account and is based on mid-market prices. 22 The Customer Agreement Definitions: AIM The London Stock Exchange plc’s Alternative Investment Market Application Form The application form attached to the Brochure Associate Any holding, sister or subsidiary company of Octopus and any director thereof Brochure The current edition of the Octopus Protected ITS marketing Brochure published by Octopus Business Day Any day on which AIM is open for business Custodian Any entity (which may be an Associate or a third party), whom we appoint to carry out safe custody and administration (and related) services in relation to investments comprised in your Portfolio FSA Financial Services Authority FSA Rules Those rules made by the FSA for the regulation of the conduct of our business with the features set out on page 9 of the Brochure ‘Octopus’, ‘Octopus Investments’, ‘us’ or ‘we’ Octopus Investments Limited, a company registered in England & Wales under company number 3942880 and with a registered address at 8 Angel Court, London EC2R 7HP Portfolio Your portfolio of investments which are managed in accordance with the investment policy for the Octopus Protected ITS as described in the Brochure Qualifying Investment Shares which qualify as relevant business property for the purposes of Inheritance Tax Act 1984 Part V Chapter I Section 105 (1) bb Trust The trust which you may establish if you so choose and into which any payout from the Life Assurance Policy may be paid on your death and referred to on page 11 of the Brochure. ITS Octopus Protected Inheritance Tax Service 1. Agreement This Agreement constitutes the contract between you and us appointing us to arrange and manage your Portfolio in accordance with the Octopus Protected ITS service. By signing this agreement you confirm that you have read and understood the Brochure and accept its terms and that your investment in ITS will be operated on the terms and conditions of this Brochure. Life Assurance Policy The life assurance policy that protects the value of your investment at the time of notification of your death 2. Regulatory Status Octopus Investments Limited is authorised and regulated by the FSA with a Firm Reference Number Insurer Omnilife Insurance Company Limited, the insurance company providing the Life Assurance Policy ITSP0806 of 194779. Details of our registration can be checked on the FSA’s website at www.fsa.gov.uk. 3. Start Date 3.1 This Agreement will come into force (and therefore we are able at our discretion to start managing your Portfolio) on the later of the following: (1) the date of receipt by us of your duly completed and signed Application Form; (2) the date by which we have completed any compliance procedures required of us in accordance with the Money Laundering Regulations 2003; or (3) approval from the Insurer. 3.2 The compliance procedures discussed at 3.1 above include requiring proof of your identity and of your address. Under the Money Laundering Regulations 2003, we are required to check the identity of clients who invest over £10,000 or who invest using third party cheques. Octopus may therefore undertake an electronic search for the purposes of verifying your identity. To do so, Octopus may check the details you supply against your particulars on any database (public or other) to which we have access. Octopus may also use your details in the future to assist other companies for verification proposes. A record of this search will be retained. If we cannot verify your identity, we may ask you to send us further documentation. 4. Cancellation Rights 4.1 Other than where this Agreement was entered into between you and a representative of Octopus or your own independent financial adviser on a face-to-face basis, you have the right to cancel this Agreement. 23 Customer Agreement (continued) If so, we will issue you with a form of cancellation notice on receipt of your application. If you wish to exercise your right to cancel, you must notify us in writing within 14 days of receipt of that form, by sending it duly completed to us at our address as printed in the Brochure. 4.2 If you exercise your cancellation rights, we shall refund any monies paid by you less any charges we have already incurred for any service undertaken in accordance with the terms of the Agreement, although this would exclude the initial charge stipulated in the Brochure. 4.3 We will endeavour to return any such monies as described at 4.2 as soon as possible (but in any event, not more than 30 days following cancellation). You will not be entitled to interest on such monies. 4.4 If you do not exercise this right to cancel within the requisite time period, you will still be entitled to exercise your right under clause 16 below to terminate this Agreement which is a separate right. 4.5 The right to cancel under the FSA Rules does not give you the right to cancel/terminate/reverse any particular investment transaction executed for the account of your Portfolio before cancellation takes effect. 5. Customer Status We have classified you as a private customer for the purposes of the FSA Rules. 6. Investment Management Services 6.1 The Octopus Protected ITS is a discretionary investment management service. By entering 24 into this Agreement, you and every other investor who enters into the same form of agreement grant to us the right to select and manage, at our discretion, investments which correspond with the objectives and principles for the Octopus Protected ITS, as set out in the Brochure. Your Portfolio will be comprised of such number or proportion of such investments as corresponds to the amount which you have chosen to invest. The investment objective of the portfolio is long-term in nature and is focused on capital growth. You acknowledge receipt of and understand the Brochure and the risk factors set out in it and acknowledge that Octopus has not provided you with advice about this product or your suitability for it. You agree that investment in equities involves risks arising from the effect of a variety of factors on the share price of a company. 6.2 Subject to the generality of 6.1, and also to 12.2 below (aggregation of orders), all transactions for your Portfolio will be undertaken in accordance with the overriding principles of ‘Suitability’ and ‘Best Execution’ as such terms are used in the FSA Rules. 6.3 We will acquire for your Portfolio Investments which we reasonably believe to be Qualifying Investments at the time of acquisition (but please be aware that we give no commitment that any such investment will remain a Qualifying Investment at all times thereafter). Subject thereto, there shall be no restriction on the amount invested in any one investment, or on the proportion of your Portfolio in any one investment, or any particular type of investment, or on the markets on which transactions are effected, unless specified in this Brochure. If we sell Qualifying Investments on your behalf, there may be capital gains tax consequences about which you should speak to your adviser. 6.4 You should be aware that some investments in your Portfolio are likely to be classified under FSA Rules as “not readily realisable”. It may be difficult to deal in such investments on a regular basis, for example because there is only a very limited market in which dealing is possible. 7. Fees and Expenses 7.1 The fees and expenses that you will bear are set out on page 16 of the Brochure. 7.2 An initial charge shall be deducted from the amount you subscribe before the balance is invested in your Portfolio. 7.3 Our management fee and any other charges relevant to your Portfolio will be deducted from any uninvested monies in your Portfolio or, where there are insufficient monies available to meet the fees and charges, then we may either: (i) allow this to roll up (interest free); or (ii) sell Investments within your Portfolio of a sufficient value to cover charges or commissions involved. 7.4 The dividend income from your portfolio shall be payable to Octopus which shall be entitled to retain them. You shall remain liable for further income tax payable in respect of the dividends. 7.5 Octopus shall be responsible for the payment of life assurance premiums. ITSP0806 7.6 As discussed, Octopus shall be responsible for the costs of the set up of your trust (if you take advantage of this extra benefit), however, you shall be liable for any additional independent advice you may choose to seek. 8. Delegation and Use of Agents 8.1 We may delegate any of our functions under this Agreement to any Associate or third party of our choosing which is competent (and if relevant, appropriately regulated) to perform such functions. 8.2 We will act in good faith and with due diligence in the selection, use and monitoring of third party delegates. 8.3 With the exception of matters relating to the Insurer, (for the avoidance of doubt) we will accept responsibility for the acts and omissions of any Associate as if they were our own. 8.4 You agree that we may at our discretion delegate the provision of administration, nominee and safe custody services to such professional Custodian as we shall reasonably see fit. We may from time to time change or amend the terms of the relationship with the Custodian, including replacement thereof but such terms shall never be more onerous than those we presently have without your consent in writing. 9. Custody 9.1 The Custodian will hold all investments in your Portfolio in safe custody, on the following basis: (a) title documents to investments in respect of which such documents are issued will be physically held by the Custodian; (b) any registerable investment ITSP0806 acquired for your Portfolio will normally be registered in the name of the Custodian or its nominee company; and on account of any tax required to be so deducted or withheld and provide you with evidence of such deduction or withholding for your tax records. (c) any documents of title to investments in bearer form will be held by the Custodian. 10. Client Money 10.1 All uninvested cash received or held for the account of your Portfolio shall be treated by us under the FSA Rules as ‘client money’. Our Custodian will hold all such cash in one or more client money accounts in accordance with the FSA Rules. 9.2 Please note that investments held by the Custodian for the account of your Portfolio may be pooled with other holdings held by the Custodian. Such investments may not be identifiable by separate certificates, other physical documents of title or equivalent electronic record and, should the Custodian default, you will share in any shortfall in proportion to your original share of any investments in the pool. On occasion, your investments may be used to settle another person’s transaction, which will not affect the Custodian’s record of your entitlements. 9.3 We have discretion to exercise (or if we so choose, not to exercise) any conversion, subscription, voting or other rights (such as may arise in takeover situations, other offers and capital reorganisations) relating to investments held in your Portfolio, and to give suitable instructions to the Custodian, without consulting with you first and by entering into this Agreement you hereby authorise Octopus to act on your behalf and exercise all rights attaching to shares held in your Portfolio as it shall deem fit and at its discretion. 9.4 The Custodian, as soon as reasonably practicable, will claim and account to you for all dividends, interest and other payments or entitlements received in relation to investments in your Portfolio, but is entitled to deduct or withhold any sum 10.2 Interest earned on uninvested cash within your Portfolio will accrue daily at a rate equal to the prevailing HSBC base lending rate less 1% and will be credited to your Portfolio quarterly. 11. Valuations and Reports 11.1 You will receive periodic statements, comprising the cost, current value, and dividends of all holdings within your Portfolio as at the last Business Day of the period in question. Statements will be produced for the period ended 31 March, 30 June, 30 September and 31 December in each year. We will provide all such reports within 25 Business Days of the end of the period in question. 11.2 All Investments will be valued using mid-market prices at the close of business on the last Business Day before the end of the quarter or, if there is no such price, at the value which is, in our opinion, a reasonable valuation as at that date. Periodic statements will also show income and interest credited to your Portfolio, fees charged and transactions made within the period. 11.3 A contract note will be forwarded to you within 10 Business Days of each transaction. 25 Customer Agreement (continued) 12. Dealing, Counterparties and Aggregation 12.1 We will act in good faith and with due diligence in our choice and use of counterparties. All transactions will be effected in accordance with the rules and regulations of the relevant market, exchange or trading facility, and we may take all such steps as may be required or permitted by such rules and regulations and/or by appropriate market practice. 12.2 We may aggregate your transactions with those of other customers and of our employees in accordance with the FSA Rules. It is likely that the effect of such an allocation will not work to your disadvantage however occasionally this may not be the case. We will allocate aggregated transactions promptly on a fair basis in accordance with the requirements of the FSA Rules. 13. Our Liability 13.1 We will act in good faith and with due diligence in managing your Portfolio in accordance with this Agreement. We accept responsibility for loss to you only to the extent that such loss is due to our negligence, wilful default or fraud or that of our Associates. 13.2 If the Custodian should fail to deliver any necessary documents or to account for any investments, we will take all reasonable steps on your behalf to recover such documents or investments or any sums due or compensation but subject to our general duty of good faith, shall not be liable for such failure. 13.3 In the event of any failure, interruption or delay in the performance of our obligations resulting from acts, events or 26 circumstances not reasonably within our control (including, but not limited to acts or regulations of any governmental or supranational bodies or authorities, breakdown, failure or malfunction of any telecommunications or computer service or services; and acts of war, terrorism or civil unrest) we shall not be liable to you for consequent loss in the value of, or failure to perform investment transactions for the account of, your Portfolio. 13.4 Nothing in 13.1 – 13.3 is deemed to limit any liability we may have to you under the terms of the FSA Rules. 13.5 Your Life Assurance Policy is issued to you on the basis of the replies you gave to the supplementary questionnaire and in good faith. We do not accept any liability for nonpayment of any claim made in respect of the Life Assurance Policy. Our liability in respect of the Life Assurance Policy shall be limited to payment of the requisite insurance premiums and of no other loss whatsoever. 13.6 We have instructed a reputable firm of solicitors to draft, establish and administer the Trust in the form contained in this Brochure. We do not accept any liability for failure or inadequacy of the Trust. Our liability in respect of the Trust shall be limited to payment of the requisite legal fees we have agreed to pay the appointed solicitors to establish your Trust and of no consequential loss whatsoever. 14. Quantifying the Life Assurance Payout 14.1 The life assurance payout will be calculated on a two-fold basis, depending on when the claim is made. (a) During the initial five years, the payout will be equal to the total gross amount of your investment (plus any later sums you have invested with us under this product) less: (i) the mid-market value of your Portfolio of investments in AIM companies on the day we received written notification of your death (or previous day on which the London Stock Exchange was open) if the instructions received by us are to liquidate your Portfolio; or (ii) the actual realised value of your Portfolio following notification of your death; less, in each case, any investment amounts withdrawn by you. (b) After the initial five years, and then subsequently each five years, the minimum assured amount will be re-set to be the greater of: (i) 75% of the mid-market value of your Portfolio on the fifth anniversary of the start date (and then tenth, and so on); and (ii) the total gross investment and applying the principles set out in 14.1(a). 15. Making Additional Investments 15.1 You are able to make further additional investments under this product by contacting Octopus directly or by contacting your financial adviser. When calculating your total gross investment for insurance purposes in 14.1, this shall include the aggregate gross value of any additional investments you make. There is no obligation on you to make further investments. Octopus shall have the right to levy the initial charge in respect of additional sums invested at the rate as set out on page 16. The annual management fee will be ITSP0806 applied quarterly in advance. Octopus shall reserve the right to apply this charge from the date of investment, or, a later date on which the annual management fee is levied against the initial investment. 15.2 The Insurer may require you to provide answers to the questions set out at Section 4 of the Application Form when you make further additional investments (“Top-ups”) and this requirement will depend on the value of such Top-ups. This will be the case every time a Top-up exceeds in any given calendar year the initial investment by the following thresholds: (a) 50% of the initial investment during the first year; or (b) 40% of the initial investment during the second year; or (c) 30% of the initial investment during the third year; or (d) 20% of the initial investment during the fourth year; or (e) 10% of the initial investment during the fifth year; or alternatively (f) 10% during each of the first five calendar years. Octopus shall inform you each time a Top-up triggers the need for this confirmation. Octopus on behalf of itself and the Insurer reserve the right to seek further confirmations and to decline life assurance cover in respect of Top-ups. 16. Termination 16.1 You may terminate this Agreement at any time by immediate written notice to us and we may terminate this Agreement by giving you one month’s written notice. ITSP0806 16.2 We reserve the right to settle outstanding transactions for your Portfolio at the effective date of termination. may be reasonably requested by the solicitors administering the Trust and you hereby agree to act reasonably in respect of the winding-up of the Trust. 16.3 Further to 6.4 above, you should be aware that where on termination we are required to liquidate your Portfolio, this may take place over an extended period of time as there may be limited liquidity for your Portfolio’s investments. 17. 16.4 Termination will not affect accrued rights, or any contractual provision intended to survive termination. 16.5 On termination, you will be liable to pay (meaning that we may debit from your Portfolio): (a) all fees and other charges mentioned at 7 above, pro rata to the date of termination; (b) any additional expenses necessarily incurred by us in terminating this Agreement; and (c) our charges (if any) in connection with transferring your Investments into your name or as you may direct. 16.6 On termination, we may retain and/or realise such investments as may be required to settle transactions already initiated and to pay your outstanding liabilities. If there is a dispute as to the payment of fees to us, you may require the disputed amount to be held in an escrow account pending resolution of the dispute. 16.7 On termination, your rights under the Life Assurance Policy shall cease and consequently you shall have no rights or benefits in respect of either the Life Assurance Policy or the Trust. You may be required to complete additional paperwork as Data Protection and Confidentiality 17.1 We are registered under the Data Protection Act 1998, and as such may keep records in which your name and certain personal information provided by you to us will be stored. We may share this information with other persons (including Associates) if we consider that they have products or services to draw to your attention that may be of interest. However, if you so indicate when executing this Agreement, we will not do so. 17.2 You have a right, upon payment to us of a reasonable fee, to be informed of all data which we hold on you. 17.3 We will keep confidential any data or other information which we hold on you. We may however share some or all of this with the FSA if we are required to do so in accordance with FSA Rules, and with other governmental, judicial, law enforcement or regulatory bodies if similarly required to do so. 18. Risk Warnings and Further Disclosures 18.1 General Your attention is drawn to the risk warnings set out on page 14 of the Brochure. 18.2 Penny Shares Risk Warning There is an extra risk of losing money when shares are bought in some smaller companies including ‘penny shares’ (as defined in the FSA Rules). Because the spread between the buying price and the selling price of 27 Customer Agreement (continued) such shares is a substantial part of the share price, they are more susceptible to movement in market price than other investments, and in addition a dealing in such shares is liable to cost proportionately more on purchase and yield proportionately less on disposal on account of the effect of the dealing spread. 18.3 Borrowing and lending We will not borrow money for the account of your Portfolio, nor lend securities or enter into stock lending or similar transactions. 18.4 Limit on investment powers We will not invest in warrants, in units in collective investment schemes or in derivatives of any sort. 18.5 Stabilisation We draw your attention to the Stabilisation Risk Warning Notice in Annex 1 of this Agreement. 18.6 The life assurance policy protecting your investment is provided by a group life assurance policy taken out on behalf of investors with a specialist life assurance provider which reinsures a large proportion of its exposure with a leading reinsurance company which has a credit rating of AAA. However, Octopus accepts no liability for default or insolvency of the Insurer or any failure to payout on a valid claim, or any liability whatsoever. 18.7 Octopus has sought independent legal advice in providing the form of trust which is provided to you as a draft document. Octopus does not accept liability for the suitability of the trust in meeting individual requirements. The provisions relating to the trust are as set out in the document entitled, ‘Trust Document’ which will be issued to you on receipt of your application form. 28 19. Complaints Procedure and Compensation 19.1 If you have a complaint, you should write to our Compliance Officer, who will acknowledge receipt of your letter, investigate the circumstances and report back to you. If we have given you our final response and you are still dissatisfied you may refer your case to the Financial Ombudsman Service (FOS). The FOS is an independent body that arbitrates on complaints. It will only consider complaints after we have provided you with written confirmation that our internal complaints procedure has been exhausted. The FOS can be contacted at South Quay Plaza, 183 Marsh Wall, London E14 9SR. A copy of our complaints handling procedure is available on request. 19.2 We are covered by the Financial Services Compensation Scheme. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. Most types of investment business are covered for 100% of the first £30,000 and 90% of the next £20,000 so the maximum compensation is £48,000. Further information about compensation arrangements is available from the Financial Services Compensation Scheme. 20. General 20.1 We may assign this Agreement to any appropriately authorised and regulated person, such assignment being effective upon written notice to you. This Agreement is personal to you and you may not assign it. 20.2 Amendments to this Agreement shall be effective only if in writing and agreed by both parties, provided that we may amend the Agreement in circumstances where we are required to do so in accordance with applicable law or to reflect changes in regulations and any such amendment will be effective when notified to you in writing. 20.3 This Agreement, together with your Application Form, constitutes the basis of our entire relationship with you. In this connection, you should also note that no person is authorised by us to make any representation to you concerning the Octopus Protected ITS or our management thereof which is not contained in the Brochure. 20.4 No person who is not party to this Customer Agreement may enforce its terms. 20.5 We may send any communication to you at the address which you provide to us in the Application Form (or to any provided address). You may communicate with us at Octopus Investments Limited, 8 Angel Court, London EC2R 7HP. Notice sent by first class post is deemed to have arrived on the second Business Day after posting. Notice sent by fax or email or hand-delivered is deemed to be delivered immediately (or on the next Business Day if sent on a non-Business Day). 20.6 This Customer Agreement is governed by English Law and the parties hereby submit to the Courts of England and Wales. 20.7 The Terms are supplied in English, and we will communicate in English during the course of our relationship with you. ITSP0806 Annex 1 Risk Warning: Dealing in securities which may be subject to stabilisation This statement complies with the rules of the Financial Services Authority (FSA). Octopus Investments Limited or its representatives may, from time to time, recommend transactions in securities to you, or carry out such transactions on your behalf, where the price may have been influenced by measures taken to stabilise it. You should read the explanation below carefully. By signing the Application Form you hereby authorise Octopus to carry out any such transaction on your behalf without first having to consult you. ITSP0806 What is stabilisation? Stabilisation enables the market price of a security to be maintained artificially during the period when a new issue of securities is sold to the public. Stabilisation may affect not only the price of the new issue but also the price of other securities relating to it. The FSA allows stabilisation in order to help counter the fact that, when a new issue comes onto the market for the first time, the price can sometimes drop for a time before buyers are found. Stabilisation is being carried out by a ‘stabilisation manager’ (normally the firm chiefly responsible for bringing a new issue to market). As long as the stabilising manager follows a strict set of rules, he is entitled to buy back securities that were previously sold to investors or allotted to institutions which have decided not to keep them. The effect of this may be to keep the price at a higher level than it would otherwise be during the period of stabilisation. The Stabilisation Rules: (1) Limit the period when a stabilising manager may stabilise a new issue; (2) Fix the price at which he may stabilise (in the case of shares and warrants but not bonds); and (3) Require him to disclose that he may be stabilising but not that he is actually doing so. The fact that a new issue or a related security is being stabilised should not be taken as any indication of the level of interest from investors, nor of the price at which they are prepared to buy the securities. 29 Application Procedure – Octopus Protected ITS Please send the completed Application Form together with your cheque or bankers’ draft to Octopus Investments Limited, 8 Angel Court, London EC2R 7HP. If you have any questions on how to complete the Application Form please contact Octopus Investments on 0800 316 2295. Section 1 Please insert your full name, permanent address, daytime and evening telephone numbers, date of birth and email address in Section 1. Section 2 Please insert the amount you would like to invest in Section 2. Please note that the minimum and maximum investment is £30,000 and £250,000 respectively. For investments above £250,000 please call us or contact your financial adviser. Make cheques payable to ‘Octopus Protected ITS’ and crossed ‘A/C Payee only’. Cheques must be from a recognised UK Bank or Building Society account and your payment must relate solely to this application. Section 3 Read the declaration below and sign and date the Application Form. If this form is completed and signed by the investor named in Section 1: By signing this form I HEREBY DECLARE THAT: i. I have received the Brochure and have read the Customer Agreement therein and agree to be bound by it; ii. I understand the risks associated with the Octopus Protected ITS; iii. I will be the beneficial owner of the Shares acquired on my behalf by Octopus Protected ITS; and iv. To the best of my knowledge and belief, the personal details I have given are correct. If this form is completed and signed by an authorised financial intermediary or any other person apart from the investor: By signing this form on behalf of the individual whose details are shown above, I make a declaration (on behalf of such individual) on the terms of sub-paragraphs i. to iv. above. Section 4 Please answer the health questions by circling ‘Yes’ or ‘No’ as appropriate. Section 5 If you wish to take advantage of the trust structure (see page 11), please tick the box. This will prompt us to send to you or your financial adviser the trust document for your signature. The establishment of the trust will not delay your application. Section 6 Authorised financial intermediaries who are entitled to receive commission should stamp and complete Section 6, giving their full name and address, telephone number and details of their authorisation under the Financial Services and Markets Act 2000. The right is reserved to withhold payment of commission if Octopus Investments is not, in its sole discretion, satisfied that the authorised financial intermediary is authorised. Frequently asked questions Q: A: Who should I make the cheque payable to? Cheques should be made payable to ‘Octopus Protected ITS’. Q: A: Where should I send my application? Your application form and cheque should be sent to Octopus Investments Ltd, 8 Angel Court, London EC2R 7HP. Q: A: What happens after I invest? We will send you confirmation that we have received your application by return of post. For other frequently asked questions, please see pages 17 and 18. Application Form – Octopus Protected ITS Before completing this application form you should read the Customer Agreement and Application Procedure. If you have any questions on how to complete the Application Form please contact us on 0800 316 2295. Section 1 Mr/Mrs/Miss/Other First name Middle Name Surname Address Postcode Date of Birth Email (optional) Telephone (Daytime) Telephone (Evening) Section 2 Investment Amount (minimum £30,000) £ I ENCLOSE A CHEQUE OR BANKERS’ DRAFT DRAWN ON A UK CLEARING BANK, MADE PAYABLE TO ‘OCTOPUS PROTECTED ITS’. Section 3 Signature Date Section 4 Are you currently receiving treatment for any symptoms, illnesses or injuries? Yes/No Have you been advised to undergo any medical treatment or are you waiting to undergo any medical treatment? Yes/No Has a proposal for Life, Disability or Private Medical Insurance ever been declined, postponed, withdrawn or accepted on special terms? Yes/No Do you reside outside the European Union for longer than three months in a calendar year or travel frequently outside the European Union? Yes/No Please note that if you answered ‘Yes’ to any question then the provider of the life assurance will require you to fill in a supplementary questionnaire and may wish to make further enquiries of your health and seek your consent to contact your GP. The provider of the life assurance reserves the right to decline any application. Section 5 I would like to take advantage of the trust structure mentioned on page 11 (please tick box). Section 6 Financial Adviser Mr/Mrs/Miss/Other Telephone First Name Surname Administrator Mr/Mrs/Miss/Other Telephone First Name Surname FSA Number and Company Stamp Special IFA Instructions Investor Services Program At Octopus, we pride ourselves not only on our track record but also on the level of service we provide to all our investors. That’s why we provide you with quarterly updates that keep you involved and informed throughout the investment process. These quarterly updates will include: (i) A portfolio valuation (ii) An explanation of all transactions over the period We encourage you to speak to the fund managers investing your money. If you have any questions, or if it would help to meet one of the team, please call us on 0800 316 2295. ITSP0806 W Application Form – Octopus Protected ITS Before completing this application form you should read the Customer Agreement and Application Procedure. If you have any questions on how to complete the Application Form please contact us on 0800 316 2295. Section 1 Mr/Mrs/Miss/Other First name Middle Name Surname Address Postcode Date of Birth Email (optional) Telephone (Daytime) Telephone (Evening) Section 2 Investment Amount (minimum £30,000) £ I ENCLOSE A CHEQUE OR BANKERS’ DRAFT DRAWN ON A UK CLEARING BANK, MADE PAYABLE TO ‘OCTOPUS PROTECTED ITS’. Section 3 Signature Date Section 4 Are you currently receiving treatment for any symptoms, illnesses or injuries? Yes/No Have you been advised to undergo any medical treatment or are you waiting to undergo any medical treatment? Yes/No Has a proposal for Life, Disability or Private Medical Insurance ever been declined, postponed, withdrawn or accepted on special terms? Yes/No Do you reside outside the European Union for longer than three months in a calendar year or travel frequently outside the European Union? Yes/No Please note that if you answered ‘Yes’ to any question then the provider of the life assurance will require you to fill in a supplementary questionnaire and may wish to make further enquiries of your health and seek your consent to contact your GP. The provider of the life assurance reserves the right to decline any application. Section 5 I would like to take advantage of the trust structure mentioned on page 11 (please tick box). Section 6 Financial Adviser Mr/Mrs/Miss/Other Telephone First Name Surname Administrator Mr/Mrs/Miss/Other Telephone First Name Surname FSA Number and Company Stamp Special IFA Instructions Investor Services Program At Octopus, we pride ourselves not only on our track record but also on the level of service we provide to all our investors. That’s why we provide you with quarterly updates that keep you involved and informed throughout the investment process. These quarterly updates will include: (i) A portfolio valuation (ii) An explanation of all transactions over the period We encourage you to speak to the fund managers investing your money. If you have any questions, or if it would help to meet one of the team, please call us on 0800 316 2295. ITSP0806 W To find out more about the Octopus Protected ITS call us today on 0800 316 2295 Octopus Investments Limited 8 Angel Court London EC2R 7HP T: 0800 316 2295 F: 020 7710 2801 www.octopusinvestments.com Authorised and regulated by the Financial Services Authority. ITSP0806