Wincor Nixdorf Partner Summit Prague 2014

Transcription

Sunrise Omni-channel Case studies
Eric Casado, Founder and Managing Director
Wincor Nixdorf European partner conference, Prague, 29 October 2014
Sunrise company background
• Pioneers in pure cloud solutions:
1998: Cloud based Content management.
2002: B2C web shops.
With high volume Critical sites , Intetgration of multiple warehouses. (HP worldwide campaign mysoftwarechoice).
2005: Web shop generator 5 steps wizard for Banking sector. (Dexia Bank Business clicks).
2006: B2B2C Multi channel platform, Integrated Web shops and Logistics. (Allied Vintners International).
2006: Cloud based Supplier contract management and negotiations . (Brico group) National award granted.
2007: First generation of ePOS totally cloud based and Integrated with the platform. (Het Wijnhuis )
2009: Integrated Rebate managements in Supplier contract management (Maxeda group)
2010: Enterprise eShop platform. (Home-shopper.nl)
2012: Subscription model for automatic billing, Integrated with CRM. (European Data comm)
2013: Sunrise Version 9 released. Including off –line storage for POS.
SAP Certification
2014: CCV EFT Payment certification. First Cloud based certification in Europe!
2015 and beyond.... ( I can’t tell you know but news ideas are already in the kitchen for Sunrise V10 ;-)
Sept 2014 © Sunrise
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Sunrise References
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Sunrise Partners
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Sunrise omni-channel platform
• What is omni-channel?
Is the use of a variety of channels in a customers shopping experience including research
before a purchase.
Such channels include: retail stores, online stores, mobile stores, mobile app stores,
telephone sales and any other method of transacting with a customer. Transacting includes
browsing, buying, returning as well as pre and post sale service. (Source: wikipedia).
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Sunrise omni-channel
• But... In reality is not that simple...
To enable omni-channel companies need to organize different solutions
that potentially can become isolated islands, and a lot of investments and
efforts are needed to “Integrate” them...
Social
Media
eKIosk
Logistics
CRM
eSHOP
POS
Loyalty
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Sunrise customer centric
• Sunrise focus is in the connected customer...
• With a single platform for the retailer...
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Sunrise: one integrated platform
Enterprise
Resource Planning
Contract
management
Supplier
management
Rebate
management
Inventory
management
Customer
relationship
management
Reporting &
Business
Intelligence
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Logistics &
Fulfilment
“Bricks”
ePos
“Clicks”
eShop + eKiosk
Product &
Content
management
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Sunrise retail in sync
• Harmony in retailers Clicks & Bricks sales channels...
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Sunrise Supply Chain
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Case Study: Felix de Markt
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Import and wholeseller of food products.
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Selling via web shop for B2B channels using Sunrise eSHOP.
Selling via physical shop using Sunrise ePOS.
Integrated logistics and drop shipments from the ePOS.
Real time stock available in the ePOS.
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Felix de Markt
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Case Study: Het Wijnhuis
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Import and wholeseller and retasiler of wines.
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Selling via web shop for B2B channels and B2C customers using Sunrise eSHOP.
Selling via physical shop using Sunrise ePOS.
Integrated logistics and drop shipments from the ePOS.
Real time stock available in the ePOS.
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Het Wijnhuis
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ePos Architecture
Your
domain name
Sunrise Server
IP Address
http://dwskassa.nl
Web/Application
Server
The Sunrise ePos only
requires a recent web
browser
Windows Application
Server (.NET, C#)
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Database
Server
Linux DB Server
(MySQL & others)
Backup &
Replication
Servers replicated
in multiple data
centers
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ePos
• Architecture
• Basket
• Offline mode
(indexdb)
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Prices and discounts
Dashboard
Real time stock
Integrated CRM
Drop shipments
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Certified EFT cloud integration
Sunrise ePOS
M
u
l
t
i
p
l
e
t
e
r
m
i
n
a
l
s
s
u
p
p
o
r
t
e
d
.
Sunrise Router
Sunrise IT infrastructure
CCV POS (1) Vx820
192.168.1.20
Port range 4100-4102
O.P.I XML
PayConnect
table : Read
new payment
request and
update
payment status.
C-TAP
CCV POS (2) Vx820
192.168.1.21
SSL3
Port forwarded
CCV POS (3) Vx820
192.168.1.22
O.P.I XML
PUBLIC
INTERNET
C-tap
TCP xml
Sunrise PayConnect service
Initiate/Process payment with correct
terminal.
Retrieve payment status : (payment
succesfull, no sufficiant balance, card
rejected, etc).
C-TAP
O.P.I XML
Shop router with
dynamic IP range
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Conclusion
Sunrise® supports you to
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Streamline your operations
Reduce your costs
Gain improved business-wide performance visibility
Capitalize on revenue opportunities
Sustain a low total cost of ownership
Achieve a fast return on your investment
Sunrise® is
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A future proof Social Extended Enterprise Platform
A World Class Mission Critical Enterprise Application
A Pure Cloud based Solution
Delivered as SaaS on IaaS
Simple, Scalable & Sexy
Safe, Secure & Sustainable
Used by Large International Reference Customers
for 10+ years!
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Thank you!
We are looking for partners to join forces.
Together and with good spirit… we will increase our success stories…
Please visit us in www.mysunrise.eu
Or email me:
[email protected]
QUESTIONS ?
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Wincor Nixdorf Partner Summit Prague 2014

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