the full case study
Transcription
the full case study
CASE STUDY Rain for Rent partners with Telogis to enhance security and support growth initiative Overview: manufacturing.Rain for Rent Interna- Founded in 1934, Rain for Rent Interna- tional UK has implemented Telogis Fleet Connecting and protecting assets through software tracking tional UK offers market-leading tempo- to enable the company to more accu- Rain for Rent International UK has in rary liquid handling solutions across 65 rately monitor its liquid handling assets excess of 100 assets currently in its locations worldwide. Specialising in a across various locations, and give senior portfolio. At a cost of £80,000 per unit, range of maintenance projects - from management enhanced insight into their any instances of theft or movement has flood relief to construction site dewater- movements remotely, in the office and serious ramifications on profitability and ing - the company is known for its quality on-the-go through mobile and desktop revenue. of products, attentive customer care devices. Dramatically reducing time and engineering expertise. The UK team needed to travel to dispersed sites for Tom Finnegan, UK Business Manager, works alongside a dedicated supply chain manual inspections, this also helps the Rain for Rent International UK comments, to meet the needs of a diverse customer team more accurately monitor customer “We’re a dynamic and trusted brand, rec- base across a range of sectors, from use of assets whilst protecting against ognised in the industry for the resilience government to oil and gas, mining and security breaches and theft. and durability of our products. Industry Service Area Construction & Heavy Equipment Europe “We had no existing software in place, and once the decision to invest in tracking tools had been made, we quickly came to the decision that Telogis best suited our needs." - Tom Finnegan, UK Business Manager, Rain for Rent International UK CASE STUDY Rain for Rent Telogis gives us unparalleled insight into our assets, wherever they’re located, and at the touch of a button on a desktop or mobile device. The end result is saving us hours in time previously lost through manual on-site inspections, a better product and improved customer satisfaction levels.” - TOM FINNEGAN, UK BUSINESS MANAGER, RAIN FOR RENT INTERNATIONAL UK However for this very reason, we need to data and connected location intelligence. years so maintaining our high customer be able to protect against any instances Tom comments, “We had no existing satisfaction levels is crucial. We wanted of theft. Our units can measure 12 software in place, and once the decision to enhance our existing relationships meters long and contain up to 70 cubic to invest in tracking tools had been made, through tracking of our rental prod- metres (70,000 litres), meaning they’re we quickly came to the decision that ucts through software, connecting all extremely expensive to manufacture and Telogis best suited our needs. Telogis has parties on the location of a unit and repair. Once the assets are in position, an excellent reputation in the market and ensuring transparency on the duration they can hold tons of material which may our US team had a very successful experi- of a contract. With Telogis, we receive also be perilous to the local environ- ence with it previously. That made it a alerts when an asset moves outside of ment if unlawfully moved. We wanted to natural choice for us. Through the use of a virtual boundary. Before, it could have become even more proactive in quashing Telogis Fleet, we can now monitor every taken days before we became aware - any risk before it arose.” asset through the online system, remotely or it might even have gone unnoticed or though the iOS or Android compatible altogether, which would have obviously The team also wanted to get a better grip mobile app. It gives a remarkably detailed impacted heavily on our bottom line.” on rental usage, ensuring the containers level of insight, including the ability to were used for the purposes requested report on start and stop times for more and the duration stipulated. To best man- accurate billing. The user interface is in- Automating asset management and enhancing productivity age these business demands, Rain for credibly easy to operate; we were up and From Scotland to Cornwall, Rain for Rent Rent International UK decided it needed running in a matter of days.” International UK has over 15 storage locations to house its various assets. It to deploy a solution that would seamlessly link their assets and mobile workforce, Tom continues, “We’ve grown a loyal and urgently needed to be able to monitor and turned to Telogis, the market leader in dependable customer base over the these products more precisely, and in CASE STUDY Rain for Rent real-time through one centrally controlled system. Previously, the entire inspection and auditing process had to be done in person, with the results entered by hand. Tom Finnegan comments, “For security and compliance purposes we’re required to conduct an inventory audit every quarter. To physically check each and every unit could easily take over a week to complete for one person. We urgently needed to update our operational processes and deploy a solution which would reduce this time, allowing us to focus on serving our customers and make our offering innovative. Through the use of Telogis, we’ve exceeded these objectives and now have crystal clear visibility on where all our equipment is at any time, no matter how remote the Through the use of Telogis, we’ve exceeded these objectives and now have crystal clear visibility on location. Our auditing process has been dramatically reduced to just one hour, WHERE ALL OUR EQUIPMENT IS AT ANY TIME, NO MATTER HOW REMOTE THE LOCATION. achieved through the intuitive automated functionality of Telogis Fleet. This crucially allows us to focus our attention on driving business innovation and ROI.” Gaining a competitive edge through technology innovation In addition to location monitoring, the making available several thousand units Tom comments, “This is an exciting time team was aware of the wider advantages for those territories over the forthcom- of transition for us, and we look forward which could be achieved through this ing years. to extending our partnership with Telogis to the benefit of our customers and eco- type of solution, such as censoring for system of partners. We’ve already seen tamination or overflows which could Looking to the future: Innovation and personalisation of brand to support growth across Europe have a harmful effect on the immediate With several hundred units on order hours available to focus on strategy and environment. The team had an ambi- and on trial across central Europe, improvement of services, enabling us to tious long-term international growth Rain for Rent is poised to achieve its meet our business objectives, now and in strategy in place, looking to expand ambitious growth targets. It plans to fit the immediate future.” further across the UK and Europe includ- Telogis based technology to these ing the Netherlands and Germany, and additional units. dangerously high levels of poisonous liquids being stored, preventing con- www.telogis.com Headquarters 20 Enterprise, Suite 100 Aliso Viejo, CA 92656 USA +1 866-TELOGIS (866-835-6447) Europe Century Court, Millennium Way Bracknell, Berkshire RG12 2XT United Kingdom +44 (0) 203 005 8805 ©2016 Verison. All rights reserved. remarkable time savings since fitting the tools which translates into more business Latin America Rua Samuel Morse 74, 7º, 71/72 CEP: 04576-060 São Paulo, SP Brasil Tel: +55 11 2925-2900 Asia Pacific 104 Victoria Street, Christchurch New Zealand 8013 +64 3 339 2825