Manual (PDF Format

Created and Distributed by Living Water 2 Share Homeless Outreach 2012
a division of AGGARROS. Buford GA 30518-2012
www.livingwater2share.com
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1
Examples of Behavioral Interview Questions:
Decision Making and Problem Solving
·Give me an example of a time when you had to keep from speaking or
making a decision because you did not have enough information.
·Give me an example of a time when you had to be quick in coming to a
decision.
Motivation (Reason to Act)
·Give me an example of a time when you went above and beyond the call
of duty.
·Describe a situation when you were able to have a positive influence on
the actions of others.
There is no medicine like hope, no incentive so great, and no
tonic so powerful as expectation of something better tomorrow.
Orison Marden.
The Mission: To assist in transitioning to a more healthy and
safe lifestyle utilizing Georgia’s county and state resources .
The Small Group of Free Chapel Gainesville, visits the
Atlanta Task Force the 4th Saturday of every month
During 1:00pm –5:00pm
Come Join us for a time of Fun Food and Fellowship!
We offer the following services
PRAYER
EYE GLASSES
COMPUTER ACCESS
LETTER WRITING
HAIR CUTTING
FREE BOOKS
MEDICAL
SNACK PACKAGES CLOTHING (sometimes)
Communication
·Tell me about a situation when you had to speak up (be assertive) in order to get a point across that was important to you.
·Have you ever had to “sell” an idea to your co-workers or group?
How did you do it? Did they “buy” it?
Interpersonal (People) Skills
·What have you done in the past to contribute toward a teamwork
environment?
·Describe a recent unpopular decision you made and what the result was.
Planning and Organization
·How do you decide what gets top priority when scheduling your time?
·What do you go when your schedule is suddenly interrupted?
Give an example.
Other Behavioral Questions
·Give a specific example of a policy you conformed to with which you did
not agree.
·Give me an example of an important goal which you had set in the past
and tell me about your success in reaching it.
·Describe an instance when you had to think on your feet and make an
immediate decision.
Employee Assistance portions of this manual is written with consent and credited to
Children’s Restoration Network, ‘Career For Me’ Workshop Manual.
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Interview Process
Introductory Phase
Overview of position & type of individual they are looking for
Be active and engaging from the start
Communicating your qualifications (Interviewer asking you questions)
Expect questions about your experience, education, interests, etc.
Give specifics and don’t be afraid to praise your successes
Always lead and end with the positive
Gathering More Information about the Company and Position
(so you can ask the interviewer questions)
Use your pre-interview research to ask questions about the environment,
the company, team members, etc.
Final Phase
Thank interviewer for opportunity to meet and for time he/she has
shared with you. Summarize your qualifications and express interest in
position. Gain a timeline for “what’s next” and when a decision will be
made.
Standard Traditional Interviewing Questions
Tell me about yourself?
What are your strengths?
What are your weaknesses?
What do you like about yourself?
What would you change or improve about yourself?
Why should I hire you over other candidates?
Why do you want to go into this field?
What qualifications do you have that make you feel you will be successful in this field?
Where do you see yourself in five years?
Why did you choose your major?
What do you do when you are not working?
Why do you want this job?
Why are you interested in this field?
How do you feel about traveling / relocating?
What did you like/dislike about your most recent position?
Why are you looking?
What is important to you in your job?
How would others describe you?
Are you willing to work overtime?
What would you do differently with your previous positions?
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Table of Contents
Don’t give up
Resources
Shelters for Men
Shelters for Women & Children
Shelters for Families
Food Assistance
Food Stamps
Health
Substance Abuse
Free Health Care/ Medical
HIV& AIDS Services
Legal
Legal Aid & Services
Useful Contact Info
Free Cell Phone
Helpful Online Links
Make That Change
How do I get out of this Homeless situation?
How do I get to Family and Friends outside of Atlanta?
Employment
How do I Get Started
Local Employment Assistance
Online Employment Websites
Georgia Dept. Of Labor Locations
Things TO DO List
The Interview
Prepare Your Resume
Example of a Resume
Interviewing Basics
Types of Interviews
Interview Process
Examples of Behavioral Questions
3
4
5
6-7
8
9
10
11-12
13
14
15
16-17
17
18
18
19
20-21
22
23
24
25
26
27
28
29
30
31
32
33
34
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Types of Interviews
Don’t Give Up!
“Delight yourself in the Lord and He will give you the desires
of your heart”
Psalm 37:4
“Don’t give up trying to find your way, but do remember that
sometimes it takes bending to avoid breaking.”
Katinka Hesselink
Expect Challenges Along the Way!
Benjamin Franklin said, “Those things that hurt, instruct.” In
other words, it’s during the rough times that we learn valuable
lessons that help us become stronger, better people. The key is
to not run away when the going gets rough but keep going and
believing that God is with you and you are not forgotten.

Do not let callous, hard-hearted people get you
down or discourage you from trying.

Learn from your mistakes; look at your mistakes as
lessons to prepare you for something better.
The most important thing of all is to not give up. No matter how dark it
gets sometimes, there is always hope. There is always someone God
has placed in strategic places to help you.
Remember the old saying: “It’s always darkest before the dawn.
” Don’t give up before the miracle happens!
Success comes through, “the Grace of God, the kindness
of strangers, and hard work.
Michael Brennan
(From homeless to free-lance journalist)
4
Traditional Interview vs. Behavioral Interview
In a traditional interview, you will be asked a series of questions which
typically have straight forward answers like "What are your strengths
and weaknesses?" or "What major challenges and problems did you
face? How did you handle them?" or "Describe a typical work week."
In a behavioral interview, an employer has decided what skills are
needed in the person they hire and will ask questions to find out if the
candidate has those skills. Instead of asking how you would behave,
they will ask how you did behave. The interviewer will want to know
how you handled a situation, instead of what you might do in the future.
Behavioral interview questions will be more focused than traditional
interview questions and you'll need to respond with special examples
of how you handled situations in the workplace. Review examples of
the questions you may be asked during a behavioral job interview and
think about how you would answer them. That way you'll be prepared
ahead of time, rather than having to think of a response on the spot
during the interview.
You can use work experience, personal activities or hobbies, volunteer
work, etc. as examples of how you handled situations. You should prepare yourself for this type of interviewing as it is gaining in popularity.
Here is a simple acronym you can use when replying.
S – Describe the Situation
T – What Task was required?
A – What Action did you take or perform?
R – What was the Result?
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Interviewing Basics and Questions
How to Prepare
1) Research, Research, Research!
· Identify the key skills, qualities, and experiences the position requires
· Visit the company’s web site, other Internet resources, industry publications, or other materials to find out about the company’s:
Products
Culture
Market
Competitors
Revenue
Future Projection
Office Locations
ANYTHING!
Resources
2) What to Wear:
When in doubt, your best choice is to dress traditionally and conservatively.
Conservative colors in various shades of blue and gray are the best. Wearing black to the interview could be viewed as too serious. If you do wear
black, make sure that there is another color near your face to soften the
look. Brown is still considered questionable as a business color, and probably should be avoided.
Change your outfit’s look for a second interview by wearing a different
color blouse, shirt, scarf or tie. Wear stockings, even in humid, summer
weather. Stockings can be in neutral colors or a fashion color to match
your shoes.
Whatever you wear should accent the fact that you’re a professional
who’s ready to get to work at a new job. Let common sense be your
guide, and it should be easy to avoid fashion blunders that could damage
your chances of getting to the next level in the process. In this market,
it is essential that you look good and your appearance is right for the job.
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5
Example of a Resume for Employment
SHELTERS FOR SINGLE MEN
Task Force for the Homeless
477 Peachtree St NE, Atlanta
404-230-5000 or 404-447-3678 24 Hr Homeless assistance
Capacity: 200+
Atlanta City Baptist Rescue Mission
316 Peters St., Atlanta (about 1 mile west of Spring St. /Garnett Marta Station)
404-577-3409
Intake: 5:30pm. Try to be there by 4:30pm if you can
Meals served: supper and breakfast
Capacity: 75 men
Atlanta Union Mission
156 Mills St., Atlanta (located near downtown off Techwood Dr.)
404-588-4005 / Men’s services program: 404-350-1300
Intake: 4:30pm. Try to be there by 3:30pm if possible
Meals served: supper and breakfast
Capacity: 180 men
Central Presbyterian Winter Shelter
Washington St. at MLK Jr. Dr (entrance on MLK) across from state capitol
404-659-7119 Open only during winter from November 1 to March 30.
Admission: you must go to Central Presbyterian Church Outreach Office
Mon-Fri 9am. Try to be in the line as early as possible since only a few beds
are available each day. Only about 30-40 people will be seen each day.
Your Name
Your Address
Your Telephone Number
Your Email
EXPERIENCED RETAIL CLERK




Retail clerk experienced in customer service.
Four-year record of hardworking, excellent performance.
"Employee of the Month" eight times in 2007.
Carried out all assigned duties on a timely manner.
RETAIL SKILLS




Excellent customer service.
Good communicative skills.
Cash-Handling Accuracy.
Responsible.
WORK EXPERIENCE
BUFFALO EXCHANGE, Philadelphia
Retail Sales Clerk, 2006 to Present
Welcomed customers in a friendly manner, processed all transactions
under stressful conditions. Handled scanners and cash registers among
other electronic devices to list of all customer purchases and balanced
cash desk at the end of the day.
Jefferson Place
1135 Jefferson St. Atlanta (about 4 - 5 miles from downtown)
near Bankhead Marta Station
Intake: 5:30pm. Try to be there by 4:30pm if possible
404-613-0412 No food is served at this shelter
Capacity: 150 men
ACCOMPLISHMENTS:
Peachtree-Pine Overflow Emergency Shelter
Corner of Peachtree St. & Pine St. (1 block from St. Luke’s) downtown
Atlanta, 404/787-6939 Call Taskforce for the Homeless for information
Intake usually between 5pm & 7pm depending on the weather
Capacity: 600+
EDUCATION

Several times named "Employee of the Month"-provided an
excellent job performance and an exceptional customer service.
 Commended by manager for being a committed employee.
 Rewarded with numerous awards for processing transactions
in a relatively short period of time.
PENN WILLIAM HIGH SCHOOL, Philadelphia
High School Diploma, 2005
TECHNOLOGY
Expert at operating POS system, cash registers and scanners.
Basic knowledge of MS Word and Excel.
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Prepare your Resume
Resumes: What are they, what should they contain, and different types
of resumes
· A Resume Is…
A Sales Brochure – You are the product it is trying to sell.
A Calling Card – The resume is an overview. It cannot and should
not tell everything about you. It is a brief summary of what you
have done in the past and implies what you can do in the future.
A Reminder – After the interview, an impression of you remains.
The resume provides support for that personal impression. It
should be a clear picture of you.
DETERMINE & PRIORITIZE your skills, strengths, and interests.
Assess your core capabilities.
All resumes should contain certain vital information, including:
Heading
Professional Objective
Summary Statement
Employment History
Responsibilities Statements
Accomplishment Statements
Education History
Memberships
Skills & Strengths
Keywords & Descriptive words
Professional Development Training
How to Make a Resume
http://www.livecareer.com
http://www.wikihow.com/Make-a-Resume
Build a Resume in Minutes
http://resumecompanion.com
Resumizer the Free Resume Creator Online
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Another Chance, Inc
1020 White Street, Atl, GA
404-418-8920
Atlanta Outreach Project, Inc
678-887-1341
Set Free Men/ATL
678-794-4859
Essence of Hope, Inc
404-418-8920
SafeHouse Outreach
89 Ellis Street NE, Atlanta, GA
404-523-5758/1-800-900-4787
Salvation Army Men's Overflow Emergency Shelter
400 Luckie St, Atlanta
Open only when temperature is below 40, Intake is at 4 PM
404-486-2700 (Red Shield Services) Mon-Fri 9:00-500pm
The Shephers’s Inn (Atlanta Union Mission
165 Ivan Allen Blvd NW , Atlanta
404-588-4015
Capacity: 425
Intertwined
Online Resume Resources
FREE online Resume Builder
SHELTERS FOR SINGLE MEN
resumizer.com
Shared two bedroom apartment units for newly
reentry adults with convictions. No Sexual Convictions
2410 Benjamin E Mays RD
404-289-5277
Buckhead Christian Ministry
2848 Piedmont Rd
404-239-0038
Ezekiel’s Valley Restoration and
Regeneration Recovery Ministry
716 Cedar Ave., Atlanta
678-641-9552
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SHELTERS FOR WOMEN & WOMEN WITH CHILDREN
Springdale, Fulton County Human Housing Services
2836 Springdale Road, Atlanta
404-613-5243
A 24Hr assessment center and transitional housing program
Capacity: 150 Women and children
My Sister’s House
921 Howell Mill Road, Atlanta, Ga 30318
Offers overnight shelter and residential programs
Capacity: 264 Women and children
404 367-2465
Atlanta Day Shelter
655 Ethel Street, N.W., Atlanta, Georgia 30318,
404 876-2894
Job readiness program, Financial Literacy Workshops, Social Services
Program, and Early Childhood Education Program
Breakfast 8:30 – 9:00 a.m., Lunch 11:30 a.m. - 12:00 p.m
Another Chance, Inc
1020 White Street
Atlanta, GA - 30310
404-418-8920
The Interview
City of Refuge (Eden Village)
1300 Joseph E. Boone Blvd. Atlanta, Georgia 30314 404-564-7741
Provides 120 days of intense support and nurturing to homeless
women and their children. featuring 40 individual, hotel-style units for
women with children and 100 beds for single women. Available on-site
supportive services.
Gateway Center for Women and Children’s Assessment Center
At the Women and Children’s Center (WACC) the client’s immediate
and short-term needs are evaluated in order to connect the client with
appropriate community programs, resources, and housing. Most are
offered beds under qualifying circumstances.
404-215-6600
Salvation Army Shelter
400 Luckie St, Atlanta
Must have ID & SSN Card
Call at 7:00am to reserve spot, Intake is at 3:30 PM
8
404-486-2700
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SHELTERS FOR FAMILIES
THINGS TO DO:
Gwinnett Helpline
750 S Perry St, Lawrenceville,
770-995-3339
Tell them your specific need and they will connect you with the right
person and/or association. Call 9-5 Monday thru Friday
Genesis a New Life
173 Boulevard NE, Atlanta, Georgia 30312
404-522-6056
Families with newborn to 2mths, Case Management, Daycare/
Aftercare
Capacity: 18 Families
HOPE ATLANTA, TRAVELERS AID OF METRO ATLANTA
75 Marietta Street, Suite 400, Atlanta, GA 30303 404-817-7070
Provide emergency shelter, food, transportation and first month’s rent
assistance to women with children escaping domestic abuse situations, families with children who are in crisis, and individuals in crisis
situations.
Family Promise of Gwinnett County
3495 B Sugarloaf Parkway Lawrenceville, GA 30044 678-376-8950
Family Promise brings shelter, meals, and support services to families
without homes. Guests use a local Day Center from 7:30 AM to 5:00
PM, where a professional social worker provides case management
services. There, guests pursue employment, tend pre-school children,
shower, and do laundry.
Gateway Center
275 Pryor Street in Atlanta, Georgia
404-215-6600
At the Women and Children’s Center (WACC) the client’s immediate
and short-term needs are evaluated in order to connect the client with
appropriate community programs, resources, and housing.
Most clients are a member of a priority homeless population and are
offered beds under qualifying circumstances.
Salvation Army Shelter
404-486-2700
Family Emergency Program: Applicants must be the head of household with documented proof of custody of children. Applicants can
stay up to 30 days, once in a twelve month period. Applicants must
present a valid form of identification. Married couples must provide
marriage certificate. Waiting list, must have phone access.
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9
Georgia Department of Labor (www.dol.state.ga.us)
Georgia Department of Labor
Food Assistant Programs
The Emergency Food Assistance Program (TEFAP) is a federal program
that helps supplement the diets of low income persons in Georgia, including the elderly, by providing them with emergency food and nutrition assistance at no cost. For questions or concerns about TEFAP, please contact
the state office at (404) 463-8042, or (404) 657-3605.
Atlanta Action Ministry:
458 Ponce de Leon Ave., Atlanta GA
Mon-Fri 11:00-1:00pm
404-881-6744
Atlanta Union Mission—Shepherd’s Inn
Soup Kitchen
404-367-2244
Buckhead Christian Ministry
2847 Piedmont Rd NE
404-239-2847
Central Presbyterian
201Washington St., Atlanta
404-659-7119
Center for Family Resources
Food Pantry
770-428-2601
Decatur Area Emergency Assistance
E Ponce de Leon Ave., Decatur
404-373-2300
Mon, Tue, Fri 10:00am-1:00pm, Wed-Thurs 1:00pm-4:00pm
Metro Atlanta Locations
North Metro2943
North Druid Hills
Road Atlanta, GA
30329-3909
Ph: (404) 679-5200
Fax: (404) 679-1713
Gwinnett County 2211
Beaver Ruin Road, Ste 160
Norcross, GA
30071-3328
Ph: (770) 840-2200
Fax: (770) 613-4843
Clayton County 2450
Mount Zion Pkwy Bldg. 100,
Ste 100,
Jonesboro, GA
30236-2500
Ph: (678) 479-5886
Fax: (678)-5256
South Metro
2636-14 Martin
Luther King, Jr. Drive
Atlanta, GA
30311-1635
Ph: (404) 699-6900
Fax: (404)505-4898
Cobb-Cherokee
465 Big Shanty Road
Marietta, GA
30066-3303
DeKalb County
3879 Covington Highway
Decatur, GA
30032-2640
Ph: (770) 528-6100
Fax: (770) 528-6139
Ph: (404) 298-3970
Fax: (404) 298-3995
Mon-Fri 9:00am-12:30 & Wed 2p-4p
Mon-Fri 9 to 12
First Metropolitan Community Church
Food Bank/Pantry ONLY Fri: 11-1:00pm
Meals Wed: 5-6:00pm
404-325-4143
Mid-Town Assistance Center
30 Porter Place, Atlanta
404-681-5777
Mon & Fri 9:30am-12:30pm, Wed 5:00pm-7:00pm,
Tues & Thurs 1:00pm-4:00pm
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Libraries in Atlanta
Atlanta-Fulton Public Library System
One Margaret Mitchell Square
Atlanta, GA 30303
404.730.1700
Washington Park Branch
1116 Martin Luther King, Jr., Dr.,
Atlanta, GA 30314
404-752-8760
Peachtree Branch
1315 Peachtree Street NE, Atlanta,
GA 30309
404-885-7830
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Online Employment Websites
Places and Tools to Use When Looking for a Job Online
Internet Search Tools:





Hot Jobs (www.hotjobs.com)
AJC Jobs (www.ajcjobs.com)
Craigslist (www.craigslist.com)
Snagajob (www.snagajob.com)
Simplyhired
(www.simplyhired.com)
 CareerBuilder
(www. careerbuilder.com)
Temporary or Contract Agencies:


Manpower
(www.manpower.com)
AppleOne (www.appleone.com)
Ajilon (www.indeed.com/jobs)
Axiom Staffing
(www.axiomstaffing.com)
Randstad (www.randstad.com)

Monster (www.monster.com)



Local Employment Websites
ACSS offers an 4-Week Computer Literacy Program open to Fulton County
residents. http://atlantacss.org/page/1067/Computer-Literacy-Program
The mission of Clean Street Team (CST) Cleaning Services is to provide.
Daily cleaning services, special event cleaning, street sweeping and graffiti
removal. http://atlantacss.org/page/1038/Clean-Street-Team-%3Cbr%
3ECleaning-Services
ACSS' Veterans Employment Assistance Initiative support homeless veterans in their efforts to re-enter the workforce
http://atlantacss.org/page/1037/Veterans-Employment-AssistanceInitiative
CareerWorks provides all the resources a homeless person needs to plan
and carry out a successful job search.
http://atlantacss.org/page/1035/CareerWorks
Provides temp to temp-to-perm and permanent placement to individuals
transitioning from homelessness
http://www.firststepstaffing.com/aboutus.htm
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Food Assistant Programs con’t
Below is a partial of Community Partners in the Cobb, Dekalb & Fulton
area that can assist you with applying for benefits or managing your current benefits. For additional areas go to www.compass.ga.gov!
C.A.M.P.
6289 Veterans Mem. Hwy Building 12
Austell, GA, 30168
770-819-0662
Atlanta Community Food Bank
732 Joseph E. Lowery Blvd., NW
Atlanta, GA 30318
404-892-9822
SWEEAC
1040 Ralph D. Abernathy Blvd
Atlanta, GA, 3031
404-756-1699
NORTH FULTON COMMUNITY CHARITIES
11270 Elkins Rd
Roswell, GA, 30076
770-390-0399
Food Stamps Offices
COBB CO
DFCS 325 S. Fairground Street, SE
Marietta, Georgia 30060-2355
770 528-5000
DEKALB CO..
DFCS 178 Sams Street, Decatur, GA 30030
404-370-5000
FULTON CO.
404-657-8000
DFCS 84 Walton Street Atlanta, Ga. 30303
Mon-Fri 8:00am-5:00pm, to apply for food stamps.
To get general assistance, you must prove you have applied for
SSI or SSDI benefits and provide a doctor’s statement that
you are disabled.
11
Food Stamps Online
Georgians now are able to apply for food stamps online with Georgia
COMPASS at www.compass.ga.gov!
The Georgia Food Stamp program provides monthly benefits to lowincome households to help pay for the cost of food. A household may be
one person living alone, a family, or several, unrelated individuals living
together who routinely purchase and prepare meals together. Anyone
may apply for food stamp benefits. The program helps households that
have limited income and resources.
THE DEPARTMENT OF FAMILY AND CHILDREN SERVICES IS AVAILABLE TO
HELP WITH PROBLEMS AND ANSWER ANY ADDITIONAL QUESTIONS
YOU MAY HAVE ABOUT FOOD STAMP BENEFITS.
CONTACT YOUR LOCAL COUNTY OFFICE OR CALL THE NUMBERS BELOW TOLL
FREE NUMBER 1-800-869-1150 / IN ATLANTA AREA (404) 657-9358
HOTLINE: 1-888-421-3281
******
Local Employment Assistance
Local Businesses and organizations that specifically
work with the homeless population.
Atlanta Center for Self Sufficiency
85 Peachtree Place NW, Atlanta, GA 30309
CareerWorks, Clean Street, Veterans Assistance
Computer Training
404.874.8001
404-874-1742
Atlanta Urban League
100 Edgewood Ave, Atlanta GA 30300
Mon-Fri 8:30-5:00pm
404-659-1150
Atlanta Workforce Development
818 Pollard Blvd, Atlanta GA 30316
Mon-Fri 8:30-5:00pm
404-658-9675
First Step Staffing
236 Auburn Ave., Suite 203
404-577-3392
GOODWILL (Work Connections)
2201 Glenwood Ave, Atlanta GA 30316
Mon-Fri– 8:00-4:00pm
404-373-0456
Job Corps
701 Peachtree St., Suite 210B
Mon-Fri 8:00-5:00pm
404-873-1318
Samaritan House (The Rock)
302 Decatur Street, Atlanta GA 30312
Mon-Fri 7:00-11:30 1:00-4:00pm
404-659-3390
Georgia SNAP Program
The modern names for the two major food stamp programs in the United States are the SNAP (Supplemental Nutrition Assistance Program)
and WIC (Women, Infants, and Children) programs
SNAP at http://snap-help.com/
Instead of paper food stamps, all states at present employ Electronic
Benefit Transfer (EBT). The EBT system permits participants to buy food
using a card that functions like a debit card ; EBT cards can be used in
any state in the country at locations that are qualified to accept SNAP
benefits.
In order to be accepted into the program and receive an EBT card to buy
food, it is necessary to first apply at your local state-run office that facilitates the SNAP program.
Georgia SNAP Information Hotline at 1-800-869-1150.
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How to Get Started
First: Setup an EMAIL account
Q} Why should I have an email address?
A} This is the fastest and easiest way to be contacted and
contact other people, it is free to create and you can check it at any time.
Q} How do I get Internet Access?
A} Go to a local library or one the day shelters that offer internet access.
Q} How to create FREE email address?
A} Log on the internet, go either one of these sites:


www.hotmail.com
www.gmail.com
www.yahoo.com
Follow the on screen question, be sure to write it down as
well as the password you created.
Example: [email protected]
Example password: 2Bless’D
Q} How do I check my email?
A} You can check you email at any time once you have internet access.
Type the name of whichever FREE email sites you selected above, put
your full email in the ID box and your password the Password box.
Q} What if I forgot my email username or password?
A} Type the name of whichever FREE email sites you
selected above, follow their instructions on retrieving or resetting your
username or password.
24
Substance Abuse and Mental Health Assistance
Georgia Crisis Help Line
24/7 Helpline
1-800-715-4225
Crossroads Community Ministries
420 Courtland St,
Atlanta GA
Tues-Fri 1:00-2:00pm
404-873-7652
The Potter’s House
656 Potter’s House Road
Jefferson GA
706-543-8338 x5103
Gateway Center
275 Pryor Street in Atlanta, Georgia
Atlanta GA
404-215-6600
Grady Central Fulton MHC
Grady Behavior Health Systems
10 Park Place
Atlanta, GA 30303-3043
404-616-4444
Families
404-853-2800
First, Inc.
1105 West Peachtree SI. NE
Atlanta, GA 30309
United Way 2-1-1 Call Center
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Winn Way Mental Health Center
445 Winn Way, Decatur GA
404-508-7700
Salvation Army Rehab
740 Marietta St, Atlanta
Mon-Fri 6:00-4:00pm
404-522-9785
SafeHouse Outreach
404-523-5758
89 Ellis St. Atlanta
Mon-Fri 9:00-5:00pm
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Free Health Care / Medical Assistance
St. Luke's Episcopal Church Mercy Mobile
420 Courtland St. N.E.
Atlanta, GA 30308-3405
Type of Homeless Clinic: Mobile Van.
678-843-8870
Saint Joseph's Mercy Care Services
424 Decatur St. S.E.
Atlanta, GA 30312-1848
Type of Homeless Clinic: Mobile Van Clinic.
678-843-8500
678-843-8900
(Spanish)
678-843-8600
Good Samaritan Health Center
239 Alexander ST. NW
Atlanta, GA 30313
Type of Homeless Clinic: Permanent Clinic
404-523-6571
Mary Hall Freedom House
200 Hannover Park Rd.
Atlanta, GA 30350-1803
Type of Homeless Clinic: Permanent Clinic.
770-642-5500
Jefferson Place Transition House
1135 Jefferson St. N.W.
Atlanta, GA 30318-8009
Type of Homeless Clinic: Permanent Clinic.
404-613-0412
Gateway: 24/7 Ctr (Homeless Svcs)
275 Pryor St. S.W.
Atlanta, GA 30303-3638
Type of Homeless Clinic: Permanent Clinic.
404-215-6600
Atlanta Union Mission (Men’s Div)
156 Mills St
Atlanta, GA 30313
Type of Homeless Clinic: Permanent Clinic.
404-588-4005
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Employment Information
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Programs to Help You move out of Homelessness
HOPE ATLANTA, TRAVELERS AID OF METRO ATLANTA
75 Marietta Street, Suite 400, Atlanta, GA 30303
http://www.travelersaidatlanta.org/
404-817-7070
First month’s rent assistance to women with children escaping
domestic abuse situations, families with children who
are in crisis, and individuals in crisis situations.
Housing
Providing
a safety net for low-income travelers, newOutreach
comers and residents in crisis.
Prevention
Emergency Services
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Emergency Shelter/Lodging Program
Transitional Housing Program
Reunification - Travel Aid
Regionwide Outreach Program
First Month’s Rent Program
Homelessness Prevention Program
Domestic Violence Program
HIV/AIDS Program
Eviction Prevention
The Stepping Ahead! Program
Permanent Supportive Housing for Persons with Disabilities
 Housing for Chronically Homeless
 Airport Meet and Greet Services
A social impact organization providing
education & support services for people living with HIV & AIDS.
AID Atlanta quickly began expanding to offer a broad range of
services and has since grown to be the Southeast’s largest, most comprehensive AIDS Service Organization. The mission of AID Atlanta is to
reduce new HIV infections and improve the quality of life of its members
and the community by breaking barriers and building community.
www.aidsatlanta.org
General Information
(404) 870-7700
Testing
(800) 551-2728
Volunteer
(404) 870-7764
Comment Line
(404) 870-7802
(Anonymous)
© 2010 AID Atlanta
1605 Peachtree Street NE,
Atlanta, GA 30309-2955
(404) 870-7700
TTY/Voice: (404) 870-7801
AIDS INFORMATION HOTLINES
ANIZ
404-521-2410
CDC—National STD/AIDS Hotline
800-232-4636
Central Health Center
404-880-3600
Emory Univ Hospital Midtown
404-686-8114
Georgia AIDS Info Line
404-876-9944
If you would like to reconnect with friends and family outside the Atlanta area
we can help by connecting you with Hope Atlanta Travelers Aid of Metro Atlanta.
Contact HOPE 404-817-7070
Grady Health System
404-616-9772
Living Room
404-616-6332
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First, you MUST prove homelessness with a referral from a shelter.
Positive Impact
404-589-9040
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An assessment will be performed in order to qualify
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You MUST have a verifiable contact they can speak with where you are
going to.
You may receive a fully paid ticket while others may qualify for a 25% discounted ticket; ONLY ONE WAY tickets are issued.
Project Inform HIV Treatment
800-822-7422
SISTERLOVE
404-382-8991
Veterans Affairs Medical Center
404-728-7748
How to I get to Family and Friends outside of Atlanta
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LEGAL AID INFORMATION
Programs to Help You out of Homelessness
1. Georgia Legal Services Program, Inc.
The Gateway Center is designed to serve
as the "gateway" to the community continuum of care that helps individuals
move out of homelessness.
275 Pryor St. SW, Atlanta, GA 30303
104 Marietta Street, Suite 250
Atlanta, Georgia 30303
404-206-5175
www.glsp.org
The non-profit law firm providing legal aid for rural Georgians.
GLSP provides access to justice and opportunities out of
poverty for Georgians with low-incomes.
2. Atlanta Legal Aid Society –represents the poor in civil legal cases.
They work together with the GLSP and created the website
404-524-5811
www.legalaid-ga.org
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Active Duty And Veterans Law
Consumer Law
Disability
Family Law and Domestic Violence
Housing
Public Benefits
The Courts, Civil Rights and Taxes
Work and Unemployment
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Children's Law & Education
Criminal Law and Personal
Injury
Disaster Relief
Health / HIV AIDS
Immigration Rights
Seniors
Wills and Life Planning
The Georgia Law Center for the Homeless
100 Edgewood Avenue, Suite1625
Atlanta, Georgia 30303
Phone: 404.681.0680 Fax: 404.681.0681
Law Center handles many different types of civil cases.
Some examples include:
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Preventing pending evictions
Reversing wrongful evictions
Increasing access to public housing, avoiding public
housing lease terminations
Family Law issues: domestic violence, child support, child
custody, deprivation, name changes
Wage claims
Access to benefits
The Law Center also connects homeless people to a wide variety of social
services including affordable housing, childcare, mental health treatment
and drug rehabilitation.
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www.gatewayctr.org 404-215-6600
No fees are required to participate in Gateway Center programs. The
Gateway Center serves as a gateway to the community continuum of
care, and as such, can provide information, referral, and contact – for
both men and women – to drug and alcohol recovery programs, and mental care facilities throughout the region.
If you are interested in a program, please come to the Client Engagement
Center of the Gateway Center to complete a short assessment, and we
will direct you to the appropriate partner for next steps.
Next steps can include:
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Assignment to a Gateway Center program bed
Connection to and placement in a partner program, or
Referral
Individuals participating in Gateway Center programs must be committed
to clean and sober living. There is zero tolerance for alcohol or drug use.
The Gateway Center is a non-smoking facility.
All Gateway Center programs have an 8:00pm curfew.
The Client Engagement Center serves as a resource center during the day
and an evening emergency response center open 24 hours a day, seven
days a week, so clients can access basic, humane services all the time. It
provides:
Public toilets * Showers * Water fountains * Telephones *
Clothing closet *Coin-operated laundry * Storage lockers * ID referral
* Information regarding other community services. Clients receive three
nutritional meals a day, if they are on-site during meal serving time. Program Intake: Monday-Friday 7:00am-4:30pm
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Steps to getting out of a Homeless situation
Isolation is believed to be the foundation of Homelessness. We understand that it was a process to get there and it will take a process to
combat homelessness.
We encourage you to take these few steps, there is a world of support
out there JUST FOR YOU!
1. Do you have any friends or family we can reconnect you with, if so
Contact HOPE 404-817-7070. You will be provided with a one way
bus ticket or a 25% discount ticket.
2. Connect with one of our Emergency Shelters listed in this guide.
They will assess your situation and direct you to the best fit, readily
available emergency shelter.
3. You MUST speak directly with a helps provider, they need confidential/personal information so they can help you via the many government programs available e.g. Food Stamps, Cell phones, Medical care etc....
4. From an Emergency Shelter, you will be directed to a Transitional
Housing depending on your specific need. You MUST follow the
guidelines of the Program in order to stay in the program.
5. Once in a program, you will be directed by a Case Manager on, future housing, and the variety of support services available according to the goals set.
Transitional Housing is a temporary housing state from Homelessness
to Self Sufficiency and final Independence. If this is what you seek and
YOU are ready to MAKE THAT CHANGE …….CALL NOW!
ADDITIONAL LEGAL AID INFORMATION
Georgia Justice Project
Edgewood Ave, Atlanta GA 30312
Criminal Cases ONLY
404-827-0027
Immigration Assistance:
Catholic Social Services
680 W Peachtree St., Atlanta
404-881-6571
Concerned Black Clergy of
Metropolitan Atlanta
404-755-4900
Legacy House
404-872-9589
Legacy Village
404-765-0621
Women’s Resource Center
404-688-9436
USEFUL CONTACT INFORMATION
Birth Certificate: Born in any State in the USA call or visit Cost $10.00
Vital Records
2600 Dr. NE Atlanta, GA 30319
404-679-4701
ID & Drivers License
2801 Candler Road Ste 82, Decatur
445 Capitol Ave, Atlanta
678-244-2178
404-656-2186
Immigration Assistance
Catholic Social Services
680 W. Peachtree Street, Atlanta
404-881-6571
Eye Glasses Services
Lion’s Lighthouse
5582 Peachtree Rd., Atlanta
404-636-5549
1-800-718-7483
Transportation Greyhound/Bus
Fare & schedule info
232 Forsyth St, SW Atlanta
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1-800-231-2222
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Free Cell Phone:
MUST HAVE A VALID ADDRESS
Safelink Wireless – 1-800-977-3768 Safelink Wireless is a brand of
Tracfone. This is the largest, oldest and best known of the companies
that offer free government cell phones.
https://www.safelinkwireless.com/Safelink/state-benefits/Georgia
Assurance Wireless 1-888-898-4888– Assurance Wireless is a brand of
Sprint Nextel. It is one of the newer companies participating in the Lifeline program.
http://www.assurancewireless.com/public/customerinformation.aspx
ReachOut Wireless 1-877-870-9444– ReachOut Wireless -is a regional
company that isn’t as large as some of the others, but still outstanding.
https://www.reachoutmobile.com/registration.php?zip_code=30308
Helpful Online Links:
Make that
Change!
Find help for any service you need
http://211online.unitedwayatlanta.org/
Aids Info for Metro Atlanta/Georgia Resources from Emory
http://www.seatec.emory.edu/
Provider Resources Database. The Georgia Alliance to End Homelessness
envisions a humane end to homelessness in Georgia .
http://www.gceh.net/bge/main/list.php?regionName=Region%203
Georgians now are able to apply for food stamps online with Georgia
COMPASS at https://compass.ga.gov/selfservice/
Substance Abuse and Mental Help Services, find a location
http://store.samhsa.gov/mhlocator
Supplemental Nutrition Assistance Program
http://snap-help.com/
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