Changed Lives, A Changed Community
Transcription
Changed Lives, A Changed Community
Growing Up Langs: Changed Lives, A Changed Community 28th Annual Report 2009-2010 28th Annual Report • 2009-2010 Langs Farm Village Association Growing Up Langs: Changed Lives, A Changed Community 1978 • 2010 • Building a Healthy Community for Over 32 Years www.langs.org 28th Annual Report 2009-2010 Message from the Chair and Executive Director 3 Highlights from 2009-2010 4 Mission: Statement of Operations 12 Langs Farm Village Association enhances active community participation by providing accessible programs and services for all ages Service Statistics 13 Award Recipients 14-16 Vision: Recognition 17 Healthy and engaged communities where residents are valued and supported Organizational Satisfaction Survey 17 Acknowledgments 18 Staff and Peer Workers 19 1978 - 2010 Community participants and staff provided information for completion of Growing Up Langs 28th Annual Report • 2009-2010 Langs Farm Village Association 1978 • 2010 • Building a Healthy Community for Over 32 Years www.langs.org Message from the Chair and Executive Director Maya Angelou, an American Poet, said “I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel (1928).” We asked past and present members of Langs to “tell us your story” and you told us how Langs made you feel in a resounding way. Our story “Growing Up Langs,” captures our 32 year history from infancy to young adulthood. Thanks to our authors Geoff Nelson and Rachel Fayter of Wilfrid Laurier University and our Book Action Team Volunteers Mary Jo Lyons, Graham John, Muriel Bechtel, Ben Benninger, Ann Hawkins, Jeanne Dumont, Kerry-Lynn Wilkie and Bill Davidson. Special thanks to Greg Pautler, Graphic Designer and Preston Historian for his talents. We turned several pages this year in the area of partnership development. We welcomed St Mary’s Counselling Service as a 4th co-located partner onsite and have seen the benefits of this collaboration in a short period of time. The Waterloo-Wellington Community Care Access Centre has also joined us as an onsite partner and several other agencies are offering programs at Langs or co-facilitating groups with our staff. We were also pleased to be selected to take on the role of leading one of fourteen Regional Diabetes Co-ordination Centres for the Waterloo-Wellington area. This new role is obviously reflective of the calibre of work of our diabetes education team and it is their work that was the impetus that resulted in the organization being recognized with a partnership award by the Canadian Diabetes Association. The roots of our work have been deeply embedded with the faith community for the past thirty years. Preston Mennonite Church has been a founder, mentor, community builder and a friend throughout our history. We are grateful for the significant in kind and financial contribution the members of the congregation have made to Langs. They are an important part of our history along with several other churches in our community. We were pleased to recognize five churches this year at our annual church appreciation event held in partnership with the Preston Heights Community Group. In their first full year of operation, the North Dumfries Community Health Centre Satellite team has established an impressive range of programs and services and has received overwhelming support in the community. Our participants and patients have told us that the work of both the North Dumfries and Langs’ teams has resulted in a high rate of satisfaction in the 313 surveys that were conducted and the 5 focus groups we held. We are sure you will agree we have come along way from operating our preschool programs in the panelled basement of our townhouse when you see some of the results of our survey on page 17 of this report. Our satisfaction survey highlights that important work of our staff. Their commitment both past and present featured predominately in our story demonstrates that its relationships that matter. We continue to be proud of the dedication and talent of our hard working team at Langs. Relationships also matter with our partners and our accomplishments would not be possible without the support of the Waterloo Wellington LHIN, the City of Cambridge, the United Way of Cambridge and North Dumfries, the Lyle S. Hallman Foundation, the Cambridge and North Dumfries Community Foundation, RBC Foundation, the Ministry of Children and Youth and numerous others to whom we owe a debt of gratitude. Unfortunately we must conclude one of our chapters by saying goodbye to three outstanding board members who have completed their terms, Donna Mae Fleet, Ann Hawkins and Brian Arn. Their enormous commitment to our work and their dedication to move the organization forward will truly be missed. We are also pleased to have the interest of many in serving on the Langs’ Board over the past three years. We are fortunate to welcome the skills and talents of Cathy Schafe, Dale Hart and Lisa DiNunzio to our board this year. We are grateful to the substantial contribution that all of our 249 volunteers make to the organization. We are pleased to report that we have made substantial progress on the development of our new building. We have submitted an application to the FEDDEV Program of the federal government and are anxiously waiting to hear the outcome. A project team was established in partnership with the City of Cambridge and Roberston Simmons Architects have been hired to complete drawings. They have developed an exciting an innovative plan that combines our space with the Allan Reuter Seniors Centre to become an important focal point in the community. A new building will truly be the beginning of a new era in the history of Langs. It will look different and feel different; however the one thing that will continue to remain constant is our commitment to our values and principles that guide our work. This new reality resonates well with our book and one of our favourite television shows that epitomizes the experience of growing up, the Wonder Years and is fittingly described by Fred Savage’s character when he says, “Growing up is never easy. You hold on to things that were. You wonder what's to come. But that night, I think we knew it was time to let go of what had been, and look ahead to what would be. Other days. New days. Days to come (The Wonder Years). While we gear up for our 4th accreditation process, we hope you will take a moment to review the many other highlights in our 28th Annual Report. Please also order a copy and enjoy reading “Growing Up Langs.” We expect it will be a community story telling classic. Mark Godin Chairperson Bill Davidson Executive Director 3 28th Annual Report • 2009-2010 Langs Farm Village Association 1978 • 2010 • Building a Healthy Community for Over 32 Years www.langs.org Highlights from 2009-2010 Organizational Highlights: • 249 volunteers contributed 13,428 hours of time to LFVA • 21 students from 13 different post secondary educational institutions completed placements at Langs • Langs raised $8340 for the United Way of Cambridge and North Dumfries campaign • 99 programs and services were operated in Langs and North Dumfries • 629 individuals provided feedback to the organization; 313 surveys were completed and 5 focus groups were held during LFVA’s tri-annual satisfaction survey • 316 Your Ticket to Comment Satisfaction Cards were also completed. • Participants completed 241 program evaluations regarding 29 different programs. • 65 outcome evaluations were completed in 4 youth programs and 18 pre and post tests were conducted for the 7th Inning Alternative Education Program • 1 Board and 4 staff teams were established and have met monthly to prepare for the organization’s upcoming accreditation review • The Book Action Team Committee hired 2 authors from Wilfrid Laurier University to write our 30th Anniversary Book. • The media covered several organizational events such as Volunteer Appreciation, the North Dumfries Satellite CHC, the New Horizons funding announcement by Minister Gary Goodyear for the Seniors SOS Program and Payless Shoes 4 Kids. • The 4 CHCs in the Waterloo-Wellington LHIN have moved forward on the integration of IT services • Logic Models revised for the Youth and Teen Centre and 7th Inning Alternative Education Program were revised for the United Way of Cambridge and North Dumfries • 6 Langs staff, from 5 different professional disciplines established a new Seniors Action Team and completed a terms of reference, a 3 year work plan, a logic model and an environmental scan LFVA Board of Directors 2009-2010 Mark Godin, Theresa Wilhelm-Costello, Ann Hawkins, Allan Penny, Donna Mae Fleet, Victor Lujetic, Ben Benninger, Jo-Ann Rickard, Peter Graham, Patricia Johnson, Kylene Cawthra, Lorri Detta, Gary Desborough. Staff: Bill Davidson, Jeanne Dumont 4 Absent: Brian Arn, Anthony Brown, RomaLee Bumbacco, Graham John 28th Annual Report • 2009-2010 Langs Farm Village Association 1978 • 2010 • Building a Healthy Community for Over 32 Years www.langs.org Highlights from 2009-2010 • 28 Human Resources Polices were revised and approved by the Board of Directors which included new policies on ethics, workplace violence, accommodation, compensatory time and exit interviews • A new procurement policy was developed and approved by the Board of Directors • The board reviewed and updated the organization’s bylaw • The organization Occupational Health and Safety, Volunteer and Privacy Policies and Procedures Manuals were reviewed and updated and new IT policies were developed • Langs has developed and implemented new electronic forms including an electronic timesheet • Langs applied to the federal government for Community Adjustment Fund and FEDDEV for infrastructure funding to build a new facility • Over 20 letters of support from local agencies and businesses were received to support our infrastructure application • Roberston Simmons Architects were hired in partnership with the City of Cambridge to develop concept drawings for the new building • The Board of Directors and community members held a special meeting with Gary Goodyear, MP and Mayor Doug Craig regarding the need for a new facility for LFVA • Langs was awarded the role of implementing the Waterloo-Wellington Regional Diabetes Co-ordinating Centre which includes a Director, Data Analyst, Outreach Worker, Primary Care Lead, Endocrinologist and an Administrative Assistant Organizational Highlights: Continued Growing Up Langs: Changed Lives, A Changed Community “What an engaging account of community resilience through a partnership with residents, funders, social service agencies, and government bodies. From a stigmatized neighbourhood to one now known for its strengths, assets, and capacity, this is a story of true celebration. The authors have provided a thoughtful and respectful blend of personal narratives and theory to help us understand how a neighbourhood association grew to be a living, vital and emerging part of residents’ lives. An important read for both scholars and practitioners. This is community development at its best!" Kate Connolly, Ph.D. Director Laurier Centre for Community-Service Learning 5 Parent Caregiver and Tot 28th Annual Report • 2009-2010 Langs Farm Village Association 1978 • 2010 • Building a Healthy Community for Over 32 Years www.langs.org Highlights from 2009-2010 Organizational Highlights: Continued • A review of the Waterloo Region Diabetes Education Program was undertaken to prepare for the expansion of 1.5 Registered Dietitian and Registered Nurses funded by the Ministry of Health and Long Term Care • The Youth and Teen Centre has been upgraded with new signs, painting, carpeting and a new kitchen with the help of Waterloo Region Housing • Renovations occurred at our main site to build a new kitchenette and storage space • Flat Screen TVs were installed with in the Resource Centre and Waiting Room to promote LFVA programs and services and to provide directions to participants to programs and meeting rooms • 14 grants were received including funding from New Horizons for the Seniors Outreaching and Supporting Seniors Program and Capital Assistance, a grant from the Trillium Foundation for a Resource Development Officer, funding for the PLAY Program from the Ministry of Community Safety and Correctional Services, RBC Foundation and the Cambridge and North Dumfries Community Foundation • We recruited two new physicians and three new nurse practitioners (including a Grow Your Own NP) at Langs and North Dumfries and have obtained our full compliment of clinical staff • Langs staff attended professional development training offered by the Alzheimers Society, Community Care Access Centre, St Mary’s Counselling Centre and diversity training facilitated by CAMH • 75 children and youth were recipients of the Payless Shoes 4 Kids grant; 13 children accompanied LFVA staff to the local Payless Shoes to pick shoes to wear at the Gym Generation program • 63 families received support at Christmas with assistance from existing partnerships and new partnerships such as: Toronto Dominion Bank, Babcock and Wilcox, the Cambridge Fire Fighters, Cambridge Champion Sales Club, and the Zonta Club of Cambridge. • Langs welcomed two new corporate partners; Starbucks Coffee Company, Hespeler Road location and Cambridge Hyundai RBC After 3 Club Student Multi-Cultural Cooking Program 6 28th Annual Report • 2009-2010 Langs Farm Village Association 1978 • 2010 • Building a Healthy Community for Over 32 Years www.langs.org Highlights from 2009-2010 • 77 children have been screened at Early Years Screening Clinics. • A total of 250 participants accessed clothing at our quarterly clothing giveaways • 29 programs were offered to participants with a focus on skills and strength building • 22 attended the new GIRLZ and BOYZ program for preteens in August 2009 • 5 youth were sponsored to attend summer camps and 4 youth attended the Kids and Cops fishing trip in August 2009 • A total of 365 seniors participated in the Seniors Outreaching & Supporting Other Seniors program funding by the New Horizons Program • The After 3 Club introduced a new environmental program, Preserving Our Water, sponsored by RBC. • There were 119 new volunteers at Langs, including student placements and 20 William G. Davis Public School students. • LFVA rostered 212 new patients • Over 600 individuals have received diabetes education through individual appointments and education workshops in various locations. • 913 shots were given which included 325 seasonal flu shots and 588 H1N1 shots • 35 patients attended a new Hypertension Clinic and Education Session • 7 patients accessed the Memory Clinic in partnership with the Centre for Family Medicine and Trellis • 42 volunteers of all ages participated in training opportunities including: youth behaviour management; conflict resolution and problem solving; infection control; diversity and inclusion; and increasing accessibility • 18 Leaders In Training contributed 852 hours volunteering with youth summer programs • 6 new volunteer street representatives were recruited and trained to conduct outreach and promote LFVA programs in the community • 890 households were contacted through door to door outreach throughout the year • 2,429 contacts were made during outreach to local schools • 106 people accessed free income tax clinics at Langs Programs and Services 7th Inning is Celebrating 10 Years; 2000-2010 7th Inning Staff and Students 7 28th Annual Report • 2009-2010 Langs Farm Village Association 1978 • 2010 • Building a Healthy Community for Over 32 Years www.langs.org Highlights from 2009-2010 North Dumfries Community Health Centre Satellite North Dumfries Community Health Centre Staff Almas Jakda, Elaine Parker, Heidi Bevan, Marianne Eby Nadine Hawkins, Nancy DiPietro, Nicole Brooks, Wendy McEwen 8 • The North Dumfries Satellite CHC is fully established and has recruited its full compliment of staff • North Dumfries rostered 276 new patients through group intake sessions and continues to welcome 30 new patients per month • 420 shots were given which included 158 seasonal flu shots and 302 H1N1 shots • Weekly venipuncture clinics were implemented which eliminates the need for patients to travel outside of their home community to have blood tests completed • In 2009, 4 summer students were hired for the first time from the township with funding from the Canada Summer Jobs Program • 379 young people participated in summer programs; registration for the programs filled in 30 minutes demonstrating the need for youth programs in the rural community • A full range of successful youth programs were offered including physical fitness programs, cooking programs and leadership programs • 40 participants attended March Break Programs at the Countryside Camp and Conference Centre • 13 participants attended the Stitch It, Intergeneration Program where youth were paired with seniors to learn how to knit • Grants were received from the Social Planning Council of Cambridge and the Ayr 150th Anniversary Grant Committee to offer youth programs • 11 North Dumfries Advisory Committee members meet monthly and contributed over 250 volunteer hours to this important leadership role in their community • An older adults group in Drumbo and Ayr ran offering seniors the opportunity to establish social networks and learn about available community resources • The Social Worker saw 31 new participants and had 181 follow up visits • The Registered Dietitian saw 26 new patients with Type 2 diabetes and had 59 follow up visits • 44 new general nutrition appointments were held and 78 follow ups visits occurred with the Registered Dietitian • A “Hearing Clinic” ran in North Dumfries and provided hearing tests and information about assistive devices. 11 participants accessed this resource made available through the Ontario Hearing Society • A free Income Tax service was made available to qualifying residents. • The Connection Newsletter, produced in partnership with the Social Planning Council, Family Counselling Centre and the Centre for the Community Group is sent three times per year to all homes in North Dumfries • A presentation was conducted to North Dumfries Town Council about the CHC Satellite and how it is meeting the priorities of the Waterloo-Wellington LHIN • The North Dumfries CHC will be part of the new multi-use facility that received federal infrastructure funding that was announced in June 2009. This new facility will consist of an ice surface, walking track, seniors and youth lounge and the satellite CHC 28th Annual Report • 2009-2010 Langs Farm Village Association 1978 • 2010 • Building a Healthy Community for Over 32 Years www.langs.org Highlights from 2009-2010 • St Mary’s Counselling Service co-located with Langs as one of 4 co-located partners on site • 15 partners providing 18 services on site including a new partnership with the Community Care Access Centre • The North Dumfries CHC Satellite welcomed the Allan Reuter Centre Adult Day Program to their site • 14 partners attended a Community Partnership Forum at Langs and 15 partners attended a North Dumfries partnership session to celebrate successes, network and plan for future initiatives • 7 children received bicycles through the Blended Bicycles program offered in partnership with St. Benedicts Catholic Secondary School • A new partnership was established with King Street Baptist Church to operate a weekly Parent Caregiver and Tots program onsite in downtown Preston • 18 Langs and 31 Region of Waterloo’s Growing Healthy Together program participants attended an apple picking trip together • A new Community Partner’s Handbook was created in consultation with community partners • 4 new partnership programs were offered onsite including: the Motivational Learning Group Program co-facilitated by Langs Farm and Preston Heights Community Group; Fathering Now by Mosaic Counselling; Bridges to Health by the House of Friendship; and a new Girl Power program in partnership with Mosaic Counselling and Family and Children’s Services Parenting for Parenting of Teens • Youth peer workers were hired with the donation received from the Waterloo Regional Police Caught in the Act II Play at Langs and North Dumfries • An LFVA staff joined School Council of Preston High School, increasing the community links and partnership opportunities between Langs and PHS • A new partnership was established with the “Social Work Bridge Training Program”. A student is placed at 7th “Inning. The Program focuses on new Canadians, is collaboration between The Working Centre, WLU Social Work, Extend a Family Association, Waterloo Region Immigrant Employment Network and Centre for Community Based Research. • The Preston Chapter IODE (Imperial Order of Daughters of the Empire) donated money to be used for the Books for Birthdays program, Christmas Family Sponsorship and New Family Support. • Planning has begun with Waterloo Region Community Legal Services to offer a Tenant Information session on-site in early 2010. • Partnership agreements were reviewed and revised with the Arthritis Society and Fairview Mennonite Home and Family and Children's Services. • Waterloo Region Public Health will be offering dental screening services onsite in late 2010 New Horizons funding announcement by Minister Gary Goodyear for the Seniors SOS Program Left to right: Mark Godin, Councillor Karl Kiefer, Ann Hawkins, Minister Gary Goodyear and Bill Davidson Partnership Highlights 9 28th Annual Report • 2009-2010 Langs Farm Village Association 1978 • 2010 • Building a Healthy Community for Over 32 Years www.langs.org Highlights from 2009-2010 Special Events Enjoying Our Adult Programs 10 • 47 past and present participants, parents, volunteers and partners attended the 15th Anniversary of the Langs Breakfast Club • 462 participants attended the annual Community Picnic at William G. Davis School sponsored by Allstate Insurance. • The Director of Education, the Superintendent of the Preston family of schools and Principals of local public schools attended an information session and tour at Langs • Over 140 participants attended two special North Dumfries summer events: a Family Fun Fair and a Summer Program Finale • 10 participants from 6 different educational institutions attended a Post Secondary Partnership Forum • An orientation session for 3 Renison University College Social Development Studies Students was held at Langs. • 40 individuals attended Langs Quarterly Information Sessions • Over 80 community and corporate leaders attended a special lunch and information session at LFVA • 189 participants including volunteers and dignitaries and staff attended the annual Community Christmas Dinner sponsored by Rogers and Allstate Insurance at the Preston Legion. The dinner was prepared by the Ladies Auxiliary and served by Waterloo Regional Police and Rogers volunteers • Cambridge Hyundai held a youth car wash, 23 participants raised over $ 400 at the event. This new corporate partner also donated 28 pumpkins for participants to carve and decorate for Halloween. • Over 60 guests and 10 special dignitaries attended the Open House and Ribbon Cutting Ceremony at the North Dumfries CHC Satellite • The 7th Inning Education Program is celebrating its 10th anniversary in 2010 • 43 volunteers attended the 2010 Volunteer Appreciation Event at Dickson Bowl • Over 1000 beverages have been served by Starbucks staff who donated more than 50 hours of volunteer time at 4 special events • The Ladies Auxiliary has prepared over 2500 Christmas Dinners for Langs families in a ten year period since the event has been held at the Preston Legion, Branch 126 28th Annual Report • 2009-2010 Langs Farm Village Association 1978 • 2010 • Building a Healthy Community for Over 32 Years www.langs.org Highlights from 2009-2010 Awards • Jillian Marquardt, Langs Volunteer was chosen as the Youth recipient for the Mayor’s Community Toast to Excellence Award. • 16 volunteers were nominated for Community Awards including 4 youth nominees; 6 volunteers for five year Ontario Volunteer Service Awards, 4 women for the Oktoberfest Women of the Year award; and 1 young woman for the Violet Richardson Award of the Soroptomist Club • At their 10 year celebration of their Social Work Program, Renison University College recognized Langs for 10 years of participation in the student practicum program • LFVA was awarded the 2010 Regional Outstanding Partnership Award by the Canadian Diabetes Association. Early Years Program Participants RBC After 3 Club Participant and Volunteer 11 28th Annual Report • 2009-2010 Langs Farm Village Association 1978 • 2010 • Building a Healthy Community for Over 32 Years www.langs.org Statement of Operations Summarized Financial Information For the Year Ended March 31, 2010 Revenues CHC Funding Government FundinG Other Funding Midwifery Program Interest Income Total Revenues $ 5,150,765 359,965 227,714 1,789,510 6,002 7,533,956 Expenditures Salaries, Benefits and Relief Operating Expenses Midwifery Program Amortization Total Expenditures 4,289,331 1,001,728 1,784,237 55,165 7,230,461 Revenues in excess of expenditures Growing Up Langs: Changed Lives, A Changed Community “As a past resident in the Langs Farm neighbourhood it has been a pleasure working with volunteers, staff and the authors, to create Growing Up Langs. I have been a volunteer with Langs for over 17 years and have watched, and been part of, the amazing growth of this community. Although we continue to volunteer, the time that my family and I were most involved as volunteers and participants at Langs Farm was in the middle of the development talked about in this book. Looking at how the seeds were planted, remembering my personal growth and involvement, and looking to the future growth of Langs Farm not only ‘put the story together’ for me but also created an opportunity to share it with others who are looking to build community in their neighbourhoods. This is a great book for anyone who has ever been involved in this community as a resident, volunteer, participant, staff or community partner to reminisce and to continue Growing Up Langs.” Mary Jo Lyons Former Resident and Long-time Volunteer of the Langs Farm Village Association 12 303,495 Less amounts repayable to the Ministry of Health and Long Term Care (288,893) (5,273) (294,166) CHC & Diabetes Midwifery Program Less Changes to Fund Balance (Including Capital Fund) (254,073) Increase in surplus for the year 44,149 Accumulated surplus at beginning of the year (excluding Capital Fund and Reserves) $ 44,753 Accumulated surplus at end of year (excluding Capital Fund and Reserves) Operating Fund Capital Fund Operating Reserve Program Expansion Reserve Capital Reserve 88,902 $ 88,902 1,348,811 150,771 32,126 545,718 Please note: This financial data is extracted from Langs Farm Village Association's audited financial statements and does not contain all of the information included in the financial statements and, as such, is incomplete. The financial statements were audited by BDO Canada, LLP and are available upon request from Langs Farm Village Association. Funding may be recovered by the MSHLTC 28th Annual Report • 2009-2010 Langs Farm Village Association 1978 • 2010 • Building a Healthy Community for Over 32 Years www.langs.org LFVA Service Statistics 2009 • 2010 2008 • 2009 2,854 Adults 2,532 Adults 952 Youth 462 Preschool 2009-2010 2008-2009 23 42 34 501 249 13,428 7,911 51,811 23 40 31 523 230 8,127 8,245 52,212 Preschool Programs/Services Youth Programs/Services* Adult Programs/Services* New Patients to CHC Different Volunteers Volunteer Hours Home Visits/Outreach/Drop-Ins Community Contacts * Includes North Dumfries programs 536 Preschool Total Participants: 6,261 TotaL Participants: 7,328 Number of: 902 Youth Youth and Teen Centre Staff, Volunteers and participants 13 28th Annual Report • 2009-2010 Langs Farm Village Association 1978 • 2010 • Building a Healthy Community for Over 32 Years www.langs.org LFVA Award Recipients The Gerald D. Steinman Award is given to acknowledge Community and Corporate Partners who have contributed to the success of the organization. Gerald D. Steinman Community Partners: 2010 Royal Canadian Legion, Preston Branch 126 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 1997 Catholic Family Counselling Centre Fairview Mennonite Centre and The Allan Reuter Centre Physiotherapy Associates of Cambridge Family and Children’s Services of Waterloo Region St. Michael Catholic School Waterloo Region Community Legal Services Coronation Public School Waterloo Catholic District School Board Waterloo Region District School Board The United Way of Cambridge and North Dumfries Waterloo Regional Police (Division 2 – Cambridge Detachment) City of Cambridge Preston Mennonite Church Corporate Partners: 2010 Starbucks Coffee Company 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 1997 14 RBC After 3 Club Student reading a book Tim Horton’s Camp, Onondaga Farms, St. George Langs Pharmacy Rogers Communications Inc. (Southwest Ontario) Royal Bank of Canada M & M Meat Shops Ltd. Rockwell Automation Eureka Canada Smitty’s Fine Furniture Toyota Manufacturing Babcock & Wilcox Grand Valley Golf and Country Club Zehrs Markets – Preston Store Bennett Chev Olds 28th Annual Report • 2009-2010 Langs Farm Village Association 1978 • 2010 • Building a Healthy Community for Over 32 Years www.langs.org LFVA Award Recipients 2010 Jean Cross* 2009 Kim Morrison 2008 Edie Hibbs 2007 Fred Wagner 2006 Barb Welfred 2005 Bruce Lyons 2004 Rosemary Dal Bello 2003 Linda Vernon 2002 Michele Hamer 2001 Amzie Brubacher 2000 Mary Jo Lyons 1999 Faye McNair 1997 Ann Helsdon 1995 Lorraine Guthrie 1994 Tom and Janet McEwan * Awarded Posthumously The Kathleen A. Brough Memorial Award is Given for Outstanding Volunteer Service to the Neighbourhood Organization. 2009 Community Picnic Participants 1992 2010 In 1992, Langs relocated the Youth and Teen Centre In 2006, Langs expanded with the addition of a to 581-E Langs Drive. In 1998, teens designed and painted a portable at the Youth and Teen Centre. mural for Youth and Teen Centre with local artist Dave Sopha. 15 28th Annual Report • 2009-2010 Langs Farm Village Association 1978 • 2010 • Building a Healthy Community for Over 32 Years www.langs.org LFVA Award Recipients The Keith Schwartz Memorial Award is given for Unselfish Acts of Kindness for Betterment of Others and/or the Community. 2010 Ivan Bell 2006 Gord Wilson* 2005 Audra Willis 2004 Shamus Mullin 2002 Doug Lantz 2001 Judy Villemaire 2000 Kathryn Lowery 1998 Cathie Tinline 1995 Deanna Conway * Awarded Posthumously The Lorie Delane Youth Leadership Award is named 2010 Mariah Jones* after Lorie Delane, who was the first teen representative 2009 Laura Coady Rebecca Fletcher on the LFVA Board of Directors. 2008 Jillian Marquardt The purpose of the award is to recognize Remi Morgan * The Youth Leadership Award is sponsored by Starbucks Coffee Company a young person who has developed (Hespeler and Sheldon). and applied leadership skills in LFVA Programs and Services. The Muriel Bechtel Education Partners Award is to Acknowledge an Educational Institution that has made a Significant Contribution to the Success of Langs Farm Village Association. 2010 Renison University College 2009 2008 Conestoga College Institute of Technology and Advanced Learning Community Psychology Program of Wilfrid Laurier University Retiring Board Members, Donna Mae Fleet and Ann Hawkins attend the Volunteer Appreciation Dinner hosted by Volunteer Cambridge of the United Way 16 28th Annual Report • 2009-2010 Langs Farm Village Association 1978 • 2010 • Building a Healthy Community for Over 32 Years www.langs.org Langs Farm Village Association Highlights from the Organizational Satisfaction Survey is Proud to Acknowledge Paula Carrere’s Leadership Role as the President of the Nurse Practitioner Association of Ontario • 313 survey responses were collected and 6 focus groups were held. Data was also collected through our organizational satisfaction tool, the Ticket to Comment cards and quarterly program evaluations. LFVA Recognition Paula Carere took on the role of President of Nurse Practitioner Association of Ontario having previously served as Treasurer and President Elect. After a diverse nursing career in critical care and health administration, Paula entered the NP education program to support her belief that health care needs of Ontarians will best be served by a system shift from an illness approach to a focus on supporting and maintaining healthy behaviours. Paula hapracticed as a Primary Health Care Nurse Practitioner at Langs Farm CHC in Cambridge for close to twelve years and served as Clinic Co-ordinator for five years. In 2008, Paula received an RNAO clinical practice fellowship focusing on care of the elderly in primary care settings. Paula has a leadership role supporting the interprofessional and inter-organizational team to develop an integrated community based program for seniors. She hasa strong commitment to education and integration of the role as an instructor at Laurentian University, preceptor in the COUPN program, member of theAssociation of Ontario Health Centres NP Leadership Group and member of the HHR Council of the Waterloo Wellington LHIN. Paula models healthy lifestyle by riding her bike to work whenever she can. • 82% of those who responded indicated that they are very satisfied with what they got out of Langs Farm programs and services. • 83% to 88% of those who responded indicated that they are very satisfied with the front desk when speaking to them either on the phone or in person. • Focus groups reveal that the preventative nature of Langs programs and services is valued. Working with more than one provider is associated with satisfaction. • 84% of those responding indicated that they are very satisfied with their overall experience. • “Been here three years, and I like it, I come in because I got nobody back home, I live by myself, so I come here then I come in here and I have the people.” • “Knowing that you’re able to come here and you know you’ve got friends here, that’s important to me.” •“When you come here, you’re an equal human being, on equal footing with everyone else, and it makes you feel better about yourself and makes you want to come back.” Quotes from focus group participants. Paula Carere RBC After 3 Club Student casts an award winning smile 17 28th Annual Report • 2009-2010 Langs Farm Village Association 1978 • 2010 • Building a Healthy Community for Over 32 Years www.langs.org LFVA Acknowledgements Langs Farm Village Association Would like to Thank the Following Community Partners for Their Continued Support. Alison Neighbourhood Association Allstate Insurance Aecon Industrial Allan Reuter Centre Arthritis Society* Association of Ontario Health Centres Ayr News Babcock & Wilcox Canada Babcock & Wilcox Canada – Employee Charitable Fund BGM Financial Cambridge Active Self-Help Cambridge Career Connections* Cambridge Family Early Years Centre* Cambridge Hyundai Cambridge & North Dumfries Community Foundation Cambridge Fire Department Cambridge Memorial Hospital* Cambridge Midwives Cambridge Self Help Food Bank Cambridge Shelter Corporation Canadian Diabetes Association* Canadian Mental Health Association Catholic Family Counselling Centre * Centre for Addictions and Mental Health Chaplin Family YMCA Christopher Champlain Community Centre Church of Nazarene CIBC City of Cambridge COM DEV International Ltd. Coronation Public School Fairview Mennonite Home Family and Children's Services of Waterloo Region* Fiddlesticks Neighbourhood Association Gore Mutual Insurance Grand River Car Share Greenway Chaplin Community Centre House of Friendship Human Resources and Social Development Canada 18 KidsAbility * Kidslink King Street Baptist Church Kinsmen Childcare Centre Kiwanis Club of Cambridge Knox Presbyterian Church KW Counselling Services Langs Pharmacy* Literacy Group of Waterloo Region Lutherwood* Lyle S. Hallman Foundation Martha Young and Associates M&M Meat Shops Ltd Ministry of Community and Social Services Ministry of Health and Long Term Care National Crime Prevention Centre North Dumfries Township NOW Media Inc. Nutrition for Learning Opportunities Waterloo Region Physiotherapists Associates of Cambridge Planning & Engineering Initiatives Ltd. PK Associates Popcorn House Preston Heights Community Group Preston High School Preston Mennonite Church Project Read Literacy Network Waterloo-Wellington Rishia Burke Regional Municipality of Waterloo— Social Services/Childcare Rogers Communication Inc. – Southwest Ontario Royal Bank of Canada Foundation and Local Branch Royal Canadian Legion Branch 126 Safe Kids Canada and Johnson & Johnson Service Canada SNAP Cambridge Social Planning Council of Cambridge & North Dumfries Southwood Community Centre Starbucks Coffee Company St. Benedict Catholic Secondary School St. Clement’s Church St. James Lutheran Church St. Luke's Anglican Church St. Mary’s Counselling St. Michael Catholic School Starbucks Coffee Company TD Canada Trust Tour de Grande Cambridge Trillium United Church The Cambridge Times The Elementary Teachers Federation of Ontario – Waterloo Region Local The Imperial Order of Daughters of the Empire (IODE) The Ontario Trillium Foundation The Record United Way of Cambridge & North Dumfries William G. Davis Public School Waterloo Catholic District School Board Waterloo Regional Police Services Waterloo Region Community Legal Services* Waterloo Region Community Safety and Crime Prevention Council Waterloo Catholic District School Board Waterloo Region District School Board Waterloo Region Housing Waterloo Region Police—Cambridge Detachment Waterloo Region Public Health* Waterloo Wellington Local Health Integration Network William G. Davis School * on site partners 28th Annual Report • 2009-2010 Langs Farm Village Association 1978 • 2010 • Building a Healthy Community for Over 32 Years www.langs.org LFVA Staff and Peer Workers Staff and Peer Worker/Neighbourhood Residents Listing (March 31, 2010) Design: Greg Pautler Graphic Design • Cambridge, Ontario 2009 • 2010 Staff Listing Alicia Little Almas Jakda Bill Davidson Carol Culham Chris Dissanayake Crystal Laforest Dave Cooke Dawn Grinsteed Diane Yetmen* Elaine Parker Elionora Sofronova* Elizabeth Lukashal* Erin Neeth Hallie Streith Haava Kurtman Heather Harmony Heather Huffman Heidi Bevan Jackie Davis Jayne Hutton Jeanne Dumont Jillian McArthur JoAnn Vickers* Judy Applebee Juliana Doxey* Julie DeNaeyer Julie Orfanidis Kate Calija Katie Pryse* Kerry-Lynn Wilkie Kim Busato Kim Gillespie Kimberly Wilson* Kit Bresnahan (WRDSB) Leslie Cockerline Lindsey Trotechaud Lisa Mills Loie Spicer* Maria Leal Marianne Eby Marijke Evans Maryann Hopkins Michelle Steffler* Nadine Hawkins Nancy Ayer Nancy DiPietro Nicole Brooks Paula Blacker Paula Carere Peer Workers/Neighbourhood Residents Paula Whan Pauline MurrayBrooks Peggy Nickels Rosalie Gascho Rosemary Dal Bello Ruth vanLoon Samantha Pelle* Sandra Ayerst* Sandra Pluim-Siefert Sara McAuley** Sharon Miedema Siobhan Callaghan Stephany Allcock** Sue Leal-Schnarr Susan Bell* Suzanne Dietrich Suzanne Trotman Tammy Saunders Teresa Vandebelt Tracey Garvey Wendy McEwen Audra Willis Adrian Mordeno* Betty Filmore Brandon Mullin* Emily Barry Erich MacKinnon Erin Banghart Franci Kerr Gemma Cerson Glenda Bustamante Jemma Cerson Jillian Marquardt* Joan Kowchai Joyce Makan Laura Cody Lena Meskes*** Lisa Walsh Mallory Barry Maggie Lajoie Mariah Sabrina Jones Melissa Gallant Nancy Brown Nancy Perrin Neheeda Butt Omama Khan* Rachel Estrada Rebecca Fletcher Rebecca Kaan Rowland Matthews Sally Lujetic Steven Wang*** Susanna Aashoyan Trent Brown * Resigned/End of Contract ** On Leave *** Summer Students LFVA Staff 2010 19 Growing Up Langs: Changed Lives, A Changed Community Langs Farm Village Associstion, 887 Langs Drive, Unit 1, Cambridge, Ontario N3H 5K4 519.653.1470 • Fax 519.653.1285 • Email [email protected] North Dumfries Community Health Centre, 53 Hilltop Dr. Ayr, ON N0B 1E0 519-632-1229 • Fax 519-632-1253 • www.langs.org Supported by