bluegrass workforce investment act program
Transcription
bluegrass workforce investment act program
BLUEGRASS WORKFORCE INVESTMENT ACT PROGRAM STAFF REPORT August 2011 ACTIVITIES 9/15/2011 Business Dashboard Summary Service: Job Orders On-the-Job Training Application Screenings Comp. Assessment Rapid Response Job Fairs Referrals Made Companies: 126 7 9 6 4 1 12 Rapid Response Clients: N/A N/A 294 186 86 50 394 Job Orders The Business Services staff are actively working with participants to secure employment with local companies. As part of that assistance 126 new job orders were posted. On-the-Job Trainings Seven new On-the-Job Training (OJT) contract was developed in August for DY Industries, Lincoln Manufacturing, Tin Man Manufacturing, 10th Planet, Nextlife, E.D. Bullard, and Hamilton-Ryker. Application Screenings There are currently 9 companies utilizing application screening: Square D, National Office Furniture, Mine Shield, Denyo, Wausau Paper, Lincoln Manufacturing, Tin Man Manufacturing, Meggitt Air Braking, and Nextlife with 294 applications reviewed and 294 referrals made. Computerized Assessments Six employers utilized computerized assessments: Toyota/Kelly Services, Square D, General Electric, Wausau Paper, and E.D. Bullard with 186 assessments administered through the various Career Center locations. Trim Masters Inc of Nicholasville, KY was determined Trade affected. Four separate sessions were held on location in Nicholasville. The Workforce Investment Act Program, Office for Employment and Training, Jessamine County Health Department, Office for Vocational Rehabilitation, and Department of Labor were present at each Rapid Response session. All of those in attendance scheduled a time to come to the Danville Career Center for Trade Orientation. There were a total of 86 in attendance during all four sessions. Job Fairs Upcoming Job Fairs: The Central Kentucky Career Center is working in cooperation with Evergreen Missionary Baptist Church to host a job fair at the church on Saturday, September 17th from 10:00am until 1:00pm. The Mobile Career Center will be on-site to provide a free resume writing workshop from 1:00pm until 4:00pm on Friday, September 16th. The Business Services Specialist in Georgetown is also assisting with the planning of a job fair in cooperation with the Paul Sawyer Library staff to take place in November. More details will be reported upon development. Recent Job Fairs: Summer Bash 2011, a community resource and job fair hosted by Job Corps in partnership with the “Steppin’ to a New Beat” Program and the Bluegrass Workforce Investment Board, was held on Saturday, August 27th at Imani Baptist Church in Lexington. The event provided informational booths from area colleges, military and employment opportunities. Danville Erica Sluder, the Business Services Specialist in Danville, and staff met with Wausau Paper to discuss testing of applicants, prior to holding a two-day on-site testing at the Career Center in Danville for their approved applicants. Wausau Paper has eight positions to fill. For these positions more than 120 applications were taken and 47 letters of invitation were mailed to potential employees requesting they report to the Career Center for testing. The testing included: teamwork, engagement, basic industrial math, reading comprehension, and safety in the workplace. Out of the 47 selected, 32 were in attendance the two days of testing. Georgetown On August 2nd, Kevin Moore, the Business Services Specialist in Georgetown met, with Paul Sawyer Library staff in Frankfort to discuss assisting with an upcoming job fair in November. On August 8 th he attended a Chamber of Commerce luncheon in Georgetown where Senator Rand Paul was the speaker. On August 10th, he facilitated a resume writing workshop at the Bluegrass Army Depot in Richmond. On August 16th, he met with Jamie Snapp, HR Manager of CMWA (Central Light Allow Company) in Paris. Kevin attended Kentucky Institute for Economic Development training on August 22nd – 25th at the Clarion Hotel in Lexington. Lexington Todd Blanton, the Business Services Specialist in Lexington attended the National Career Readiness Certificate ceremony where participants from the National Emergency Grant received their certificates. The Business Services Specialist in Lexington and staff met with representatives from JM Smuckers. The outcome was an agreement to administer the WorkKeys plus the Applied Technology test to all candidates that received a referral from the Career Center. Todd facilitated a hiring event and follow-up testing for GE at the Embassy Suites in Lexington on August 29th and 31st. Pictured: Applicant completing the pre-hire assessment on August 29th for the GE Hiring Event. The event was held August 29th and 31st at the Embassy Suites in Lexington. Three Year Strategic Plan The Bluegrass Workforce Investment Board has conducted several workforce forums throughout the Bluegrass, gathering feedback from local community organizations and businesses and has developed a three year strategic plan. The Bluegrass Workforce Investment Board embarked upon developing a strategic planning process to review the current operations and to better align itself with the emerging needs of the Bluegrass Workforce Investment Area. The three year strategic plan was developed through a planning process that began in the spring of 2011 and included an employer partner survey; community forums; internal Strengths, Weaknesses, Opportunities, and Threats (SWOT) analysis; sector strategy institute and two full-day strategic planning sessions with the board. The purpose was to define the goals, objectives, and strategies that would ensure a workforce development system of utmost quality. A special meeting of the Bluegrass Workforce Investment Board was held on Tuesday, August 30th. The draft of the Strategic Plan was presented to all members for approval. The plan focuses on the Workforce Investment System as continuing to be employer driven, using regularly updated data to drive decision making and to bridge the gap between employer needs and skills available in the local workforce. Below is an outline of the vision, mission and goals that is included in the plan. Vision The Bluegrass Workforce Investment Board will be the visionary leader of workforce solutions. Mission To develop proactive workforce partnerships: “Connecting employers with employees.” Goals 1. Develop a more visionary and engaged board. 2. Align the operations to better meet the needs of the regional workforce community. 3. Align the Bluegrass Regional Workforce Solutions with the top priority sectors: Advanced Manufacturing, Information Technology, Transportation, Healthcare. 4. Promote awareness of the Workforce Investment System’s purpose, programs, and services. The growth of the region’s workforce system depends on the Bluegrass Workforce Investment Board’s ability to be pro-active and effective. Through the development, approval and implementation of the strategic plan, the next step has been taken to ensure the continued goal of innovation. Its success relies on continued support and involvement of the Board, staff, regional partners, and private sector employers in evaluating the progress and recommending solutions for improvement. The Board looks forward to creating new partnerships, improving existing relationships and working together as a community to coordinate resources, while developing new approaches to workforce solutions in the Bluegrass Region. Business Development Business Services, headed by Bradlee Burtner has been working tirelessly on developing new relationships with businesses in the Bluegrass Region, as well as, increase the relationship with businesses currently working with the BGWIB. This area highlights those efforts. The meeting held on August 16th with CMWA and the Business Services Specialist in Georgetown created awareness of services offered through the Career Centers. One area of concern was the difficulty in finding skilled labor. CMWA expressed an interest in On-the-JobTraining and Customized Training services. The Business Services Specialist will continue to work with CMWA to develop a plan to address their needs. Pictured: Lexington-Fayette Urban County Government Commissioner of Social Services, Beth Mills addresses the group of National Career Readiness Certificate recipients at a recent the celebration held at the Central Kentucky Career Center in Lexington on August 15th. . National Emergency Grant NEG’s are discretionary grants awarded to WIA to provide employment related services for dislocated workers, temporarily expanding services at state and local levels by providing time-limited funding assistance. The Bluegrass Workforce Investment Board received a National Emergency Grant (NEG) earlier in the year to assist workers dislocated from Verizon, Jackson Plastic, and Kmart. The dislocated workers were encouraged to attend job clubs to receive career counseling services, career exploration, and skills assessment. Fortythree NEG participants took the Work Keys assessment to receive their National Career Readiness Certificate (NCRC). On August 15th, the Lexington Career Center hosted a NCRC Ceremony at the Career Center in Lexington to recognize the 34 NEG clients who successfully obtained their certificates. The Workforce Investment Board chairman, Daryl Smith, and LexingtonFayette Urban County Government, Commissioner of Social Services, Beth Mills, were both on hand to congratulate the participants on their achievement and encouraged them to utilize the resources available to them through the grant. The grant funding continues through June 2012 and the Workforce Specialists will continue to assist the dislocated workers with finding employment and entering training to gain the skills needed to obtain employment. Pictured: National Career Readiness Certificate recipients at the recent the celebration held at the Central Kentucky Career Center in Lexington on August 15th. . Career Center Danville The Career Center in Danville held one resume workshop during the month of August, where participants took advantage of assistance with their resumes. At the completion of the class all participants left with an employer ready resume and the skills necessary to update it as needed. Frankfort Resume classes were the focus of the Career Center in Frankfort during the month of August. As a service to the customers of the Career Center the staff of the Workforce Investment Act program offers resume classes every Thursday. During the month, 10 clients utilized these services and received training on creating and managing a resume. They were also given tips on how to get their resume noticed by employers. Each participant received an employer ready resume upon completion of the class. In addition, The Veterans Representative held a resume class specifically for veterans. Seven veterans were provided training and received resumes. The Office for Employment and Training staff also held a General Education Diploma (GED) workshop to assist individuals who need to obtain a GED, during the last week of August. Jana Reed, Regional Trade Coordinator, Brenda Douglas, Representative from the Office for Employment and Training, and Joey Lawhorn, Workforce Specialist with the Workforce Investment Act program, began planning for meetings to develop services directed at assisting Trade customers. This group plans to meet monthly to help Trade affected workers think of ways to survive a job loss and offer solutions for how to find employment. Initially the plan is to have the various representatives of the Career Center speak at the meetings. Georgetown Partner’s discussed the Re-employment Eligibility and Assessment Grant; a grant to help re-employ Unemployment Insurance (UI) claimants. The grant will officially begin on September 1st and will last one year. The Career Center will focus on delivering intensive case management to 20 individuals per week, with each being on a continuous plan to rejoin the workforce. Raven Turner, a Recruiter for Job Corps will be utilizing meeting space at the Career Center at least once per month to meet with potential Job Corps students. The first meeting will be held on September 21st. The representative for the Office for Employment and Training discussed new standards at the August partners meeting. The new “Focus Career” system is no longer rolling over new customers into the Employ Kentucky Operating System (EKOS). The partners also discussed the implementation of “WOW Wednesday”. This will be implemented as a way to acknowledge employees who demonstrate exceptional customer service. Evelyn Martinez also began at the Career Center in Georgetown, as the representative for the Farmworkers Program. This program provides work experience opportunities, classroom and on-the-job training to individuals that have been employed on a farm in the past 12 to 24 months for at least 25 days and earned at least $800.00. . Lexington For the month of August, the Career Center provided assistance to 4,944 individuals, of those 497 visited the Job Search Room. In addition, our bilingual staff member provided assistance to 11 Spanish speaking individuals in need of assistance with job searches, filing unemployment, or requesting a check. Fifty-three individuals inquired about the WIA program and watched the orientation video. Resume classes continued for the month of August with 6 individuals attending, each receiving a completed employer ready resume at the end of the class. Also during the month, 2 individuals tested for the NCRC with one being eligible for a Gold Certificate. Currently the Workforce Specialists at the Lexington Career Center are working with 94 active NEG participants in job searching, resume writing, interviewing, and skills training. As of the end of August, 8 participants have found employment. Some of the participants needed assistance with upgrading their computer skills and 35 completed training in Essential Office Skills for Microsoft Office and several of them have obtained certifications in Word, PowerPoint, and Excel. Seventeen participants also entered into various other training programs including Medical Coding and Billing, Medical Office Technology, Surgical Technology, Nursing, Financial/Accounting Management, Industrial Maintenance, Elementary Education, Medical Assisting, Business Management and Healthcare Administration. Staff from the Career Center in Lexington attended the launch of the new resource website at the Youth CareerServices Center Lexington Senior Citizen's Center hosted by the Area Agency on Aging to assist seniors and/or their families to locate someone to assist them with their needs. WIA staff assisted seniors on the computer to get them registered on the website. WIA will help to be a connection between job seekers and the seniors needing assistance. Richmond In the month of August, the office served 2,336 individuals. Of those visiting the Career Center 12 watched the WIA orientation video, 140 conducted job searches, and 85 requested services from the Office for Vocational Rehabilitation. Cole Insurance utilized the conference room at the Career Center to hold interviews on August 25th and 26th. Ten individuals were interviewed, for 3 vacancies for part-time Customer Service Representative. At the August partners meeting A.J. Jones, Office Manager, Office for Employment and Training discussed his goal to shift the focus of the employment services provided through the Career Center. His goal is to develop stronger relationships with employers that have higher paying, professional positions. His examples included: Sherwin Williams and, Bechtel Parsons. In order to implement this at least one staff member per day will focus on employment services only. Lisa McCord and Amanda Blessing Job Corps Representatives spoke regarding their services, reminding the partners that the program focuses on assisting individuals ages 16 – 24 in obtaining employment and job search assistance. They will be referring their clients to the Career Center for services and utilizing the conference room for meetings. EKU is considering adding the National Career Readiness Certificate (NCRC) to their General Education Diploma (GED) program. Madison County Board of Education is also planning on utilizing the NCRC for all graduates not considering college. Robert Dalton, Veterans Representative, informed the group that he will also be serving Montgomery County. He provided information on an upcoming job fair in Winchester at the Bluegrass Community and Technical College campus. The job fair will be on September 16th from 8:30-11:00. The first hour of the job fair is for Veterans only. At the time of the meeting 15 vendors had already committed to attend including; Kentucky Higher Education Authority (KHEA), Goodwill, Kentucky State Police, and Job Corps. Winchester On August 25th, the partners of the Career Center in Winchester, Diane Travis, Joey Lawhorn, James Griffith and Patricia Baughman put on a Comprehensive Re-Employment Seminar at the Bluegrass Community and Technical College campus in Winchester. This seminar educated clients on varying degrees of employability related information, skills and tips, including the National Career Readiness Certificate (NCRC), grooming habits for a professional appearance and workplace attitudes. Resume writing was also available and Jason Luring, Director of Human Resources at Catalant Pharma Solutions in Winchester, gave on-site interviewing tips. Mr. Luring was also hiring and provided on-site interviews at the seminar. Ten clients of the Career Center in Winchester attended the event. These events have been held monthly since May of this year and will continue until further notice. Mobile Career Center In August, the Mobile Career Center made visits to the following locations: National College of Business – Richmond campus and the Summer Bash at Imani Baptist Church in Lexington. During the month of August, the Mobile Career Center provided over 30 job seekers with resume writing and job search assistance. Older Youth Career Track is a program designed to help individuals 19-21 years old (Madison County also serves 16 - 18 year olds) that wish to improve their quality of life. The program provides one-on-one services, such as; career counseling, GED assistance, resume writing, interviewing skills training, and job search assistance. Younger Youth The Workforce Investment Act (WIA) Program currently has four younger youth programs in the Bluegrass Region: TREK, WIN, Back on Track and YIP. These programs serve out-of-school youth or inschool youth and are operated in several different counties. TREK Danville No new information is available. Georgetown Numbers for the Career Track Program at the Career Center in Georgetown are 8 enrolled, 2 awaiting enrollment and 3 in training. The Career Track Coordinators for Georgetown and Lexington met with a representative from National College of Business, Angela Wilson. The Career Track Coordinator discussed the Youth Program and the services provided including; resume assistance, job searches, mock interviews and dress for success. The Career Track Coordinators explained that there is currently a waiting list for students who are eligible to attend training. National College matches what the participant is eligible for with the WIA program. Lexington Numbers for the Career Track Program at the Career Center in Lexington are 20 enrolled, 2 awaiting enrollment and 8 in training. The month of August was a very busy month filled with several important events. On August 2nd, the Career Track Coordinator attended the first Child Support Graduation with Tanya Fogle, Re-entry Specialist. The Career Track Coordinator also attended meetings and conducted outreach to more community organizations such as Community Ventures and National College. Both groups discussed the opportunities that were available for clients of the program. The Career Track Coordinator attended the Black Church Coalition meeting in August and was introduced to new members in the community including new Lexington-Fayette County Commissioner, Beth Mills. Richmond Numbers for the Career Track Program at the Career Center in Richmond are 22 enrolled, 4 awaiting enrollment and 22 in training. The TREK program serves out-of-school youth in Clark, Estill and Powell counties. The TREK program had one student receive their GED in the month of August, 1 gain employment and 5 enrolled in post-secondary education. August marked new partnerships with the Lions Club of Estill County and the Estill County Food Bank. This partnership will provide Service Learning/Community Service opportunities for youth enrolled in the TREK program. In addition, students are also working on an independent community service project centered at the Adult Education Centers. As part of this project, students will gain and share knowledge regarding family meal budgeting. WIN The WIN program serves out-of-school youth in Franklin County. WIN is continuing to focus on recruiting new students. Currently, WIN has 9 students enrolled, 7 students attending post secondary school and 18 students employed. On August 30th, the WIN Program had its 28th student pass the GED test. Back on Track Back on Track program serves out-of-school youth in Scott County. The Back on Track program currently has 3 students employed and 2 students in post-secondary education. The Back on Track program has built working relationships with local business and educational resources, including National College. The Back on Track program will be attending a breakfast forum in September to collaborate further with them as well as network with new agencies that will be in attendance. YIP The YIP program currently has 4 students who have gained employment and 15 in post-secondary education. The YIP program is focusing on recruitment, as well as, assisting youth who are beginning college. The program participated in a yard sale to raise additional funds to supplement grant funding. The YIP program is also partnering with the Backpack program and Elizabeth Witt Christmas Party to form service projects for youth. Re-Entry Program “Steppin’ to a New Beat” The Re-Entry Program is dedicated to the purpose of guiding the released man or woman into the process of transitioning back into the community, or to keep from becoming a potential inmate. Ex-offenders will participate in workshops lasting 12 weeks. In the month of August, the “Steppin’ to a New Beat" served 53 active clients. Sixty-three new applicants requested services through the Re-Entry program, 9 participants found employment and 3 enrolled in college. "Steppin’ to a New Beat" focused on community involvement for the month of August. As part of the lesson, 22 clients volunteered to assist Kevin Edmonds from Adult & Tennant Services in relocating equipment and furniture belonging to the Eldercrafters program. Participants also assisted with the Summer Bash Community Event at Imani Baptist Church on August 27th. barrier for their success on those who are in recovery. Brian Keith Coleman, mentor with "Steppin To A New Beat" was the spotlight guest speaker. Other Events The Re-Entry Specialist works in partnership with several other Re-Entry related events and programs in the Bluegrass Area. Prison to the Streets Prison to the Streets takes “Steppin’ to a New Beat” into the correctional facilities to address re-entry prior to the release of inmates. On August 17th, a “Steppin’ to a New Beat” class focusing on "Stinkin’ Thinkin’" was held at Blackburn Correctional Facility. As part of the class, the men were asked to discuss old ideas and beliefs that they had before coming to prison. As part of the educational session, the class was asked to role-play. After participating the men pointed out “Stinkin’ Thinkin’” thought patterns associated with each scenario. This exercise was to tap into those patterns of thinking that must be changed for success to be achieved upon release. Of the 34 inmates participating in the class, 7 inmates are returning to Lexington upon parole and all have agreed to be part of the continuum of care after exiting the facility. Bluegrass Re-Entry Council The Re-Entry Specialist works in partnership with several other re-entry related events and programs in the Bluegrass Area. A meeting with the Bluegrass Re-Entry Council was held on August 25th, the theme was Advocacy. Mike Barry, Chief Executive Office of People Advocating Recovery and Dave Newton of Kentuckians for the Commonwealth presented information to the council concerning grass-roots organizations and individuals in recovery re-entering their community. Dave spoke on the topic of voting rights for inmates and his concerns for individuals who have served their sentence and continue to Rhon be omitted from the democratic process. Mike educated the Re-entry Council concerning advocacy for individuals in recovery. The goal of the advocacy program is to assist in removing the shame and stigma that society has placed as a Pictured: L-R Tayna Fogle, Re-Entry Specialist, George Tillman, Ahmadd Boyd “Steppin’ to a New Beat” Graduates, Honorable Judge Bruce Bell, presiding Child Support Judge Special Child Support Court - 08/02/11 Seven participants graduated from Child Support Enforcement Court. Judge Bruce Bell presented the Certificates of Completion to each of the participants. James Dearing from the County Attorney's Office placed a motion before the court for the felony charge of nonflagrant child support to be expunged from each of the participant’s court records. The motion was granted because all of them had met the requirements of: consistent payments, establishing relationship with the child or children, maintaining employment, and completing the fatherhood class. Three of the seven participants were from the “Steppin’ to a New Beat” class: George Tilman, Ahmadd Boyd and Kevin Burnette. Hope Center for Women - 08/23/11 Nineteen women attended a life skills class at the Rouse House for Women. Re-Entry Specialist, Tayna Fogle, explained the process for expunging a criminal record, as well as, how to prepare for the workforce with a felony conviction. Information was also provided on the “Steppin’ to a New Beat” program. Woodford County Detention Center - 08/23/11 Training was requested for 7 female inmates that are leaving the Woodford County jail in the next 30 days. The class covered the process of reentry, motivation, and hope for success. The women shared their feelings of guilt and anger concerning their children and the loss of loved ones while incarcerated. The point of the discussion was to help the group understand the importance of working through the anger and beliefs. Without working through those feelings the inappropriate behaviors would remain and lead them back to jail. Garrard County Child Support Court. 08/22/11, 8/29/11 The "Steppin’ to a New Beat" Re-Entry Program has formed a partnership with the Garrard County Child Support Unit under the direction of Mark Metcalf. The 12-week course will begin Tuesday, October 4th. Classes will be held Tuesday mornings from 9:30 - 11:30 and Wednesday morning from 10:30 - 12:30. The County Attorney’s Office would like to pilot the successful Child Support Enforcement Court in Fayette County. Computer training, resume writing, and GED will be part of the training provided through the 12-week course. Summer Bash 08/27/11 Summer Bash, a Community Resource Fair was held at Imani Baptist Church on August 22nd. More than forty vendors participated, representing hospitals, colleges, advocacy programs, employers, community agencies, retailers, and faith-based organizations. The "Steppin to a New Beat" re-entry program had 22 volunteers working at the Summer Bash. The Summer Bash enjoyed entertainment from people of the community, including; Pastor Joesph Owens of Shiloh Baptist Church; Betina Wright, a preschool teacher from Mary Todd Elementary; and Jonathon Warren and Ed West, two participants from “Steppin’ to a New Beat”. A father and son also spoke to the attendees on their personal experiences regarding reentry after serving 10 years at Blackburn Correctional Complex. The community responded well to the event and vendors indicated that they would participate in another similar event when the opportunity is presented. More than forty vendors turned out for the Summer Bash Community Event, as well as, many members of the local community, who brought their children out for the event. Success Story JoAnn Lewis thought she had found a job she could retire with when she began working at Verizon as a Telephone Operator in 1995. Flash forward 15 years and a recession later, JoAnn found the Verizon office in Lexington closing their doors, leaving her and her former co-workers facing a lay-off in some of the toughest economic times since the great depression. On March 27th of 2010, JoAnn moved from a world of employment, making nearly $17.00 an hour with benefits, to one of the unemployed. JoAnn looked for work for more than a year, and during that time she worked with the Workforce Investment Act (WIA) Program on improving her job search and interviewing skills. She was also given the WorkKeys test, a test presented to all clients of the program to determine their skill level and if they have the necessary skills to enter training. JoAnn unfortunately did not qualify for training based on her scores. As the year passed, she continued on the same path of increasing skills and searching for work. While JoAnn continued her search, WIA was working on securing a National Emergency Grant (NEG) to assist a number of clients who had experienced a layoff and had been suffering from long-term unemployment. In the spring of this year, WIA was awarded a grant that provided employment related services for dislocated workers. The clients that qualified as part of the NEG were provided additional training. As part of those services, JoAnn was offered the WorkKeys test again. She scored much better on the Pictured: JoAnn Lewis, Workforce Investment Act Program client (left) and Daryl Smith, Workforce Investment Board Chairman (right) at the National Career Readiness Certificate Celebration held at the Career Center in Lexington on August th 15 . test and qualified to receive training. With this new score, JoAnn decided to take advantage of the opportunities provided to her through the NEG and WIA. She took classes offered through New Horizons Learning Center for Microsoft Word, Excel and PowerPoint and received her certification in Word and Excel. Locating work continued to be difficult even with her new certifications. However, she never gave up hope, continued to network and job search. Then on August 15th, 2011 the Lexington Career Center hosted a National Career Readiness Certificate Ceremony at the Career Center to recognize the 34 NEG clients who successfully obtained at least a score of 4 in all three categories measured by the assessment (Reading for Information, Locating Information, Math). JoAnn was among those present, having scored a 4 or above (Silver certificate). Also, on hand at the celebration was the Workforce Investment Board Chairman, Daryl Smith and Lexington-Fayette Urban County Government, Commissioner of Social Services, Beth Mills, who congratulated the participants on their achievement. During the presentation JoAnn received fantastic news; she had been offered a job with Centene, as a Customer Service Representative making $12.50 an hour plus benefits. JoAnn is not only a success story, but she was a very real inspiration to a room full of ex-coworkers and to all her former co-workers who were part of the Verizon shut-down who have been unemployed for more than a year. Social Media www.facebook.com/ckycareers www.twitter.com/ckycareers www.linkedin.com (Search Groups: Bluegrass Workforce Investment Board)