December 2015 - Atlantic Building Supply Dealers Association
Transcription
December 2015 - Atlantic Building Supply Dealers Association
Expo Edition • Volume 3 2, N° 5 MARCH 2 & 3, 2016 41290029 Expo Edition • Volume 3 2, N° 5 The ABSDA Building Supply News is the official magazine of the Atlantic Building Supply Dealers Association and is published in March, May, July, October and December. The Atlantic Building Supply News is distributed to all ABSDA Dealer and Associate Members. The ABSDA office is located at 70 Englehart Street, Dieppe, N.B., E1A 8H3. Phone: (506) 858-0700 Fax: (506) 859-0064 Email: [email protected] ABSDA Over 600 Members Strong ABSDA Executive 2015-2016 Chair Harold Mills NS Building Supplies Blockhouse, NS (902) 861-1889 Past Chair Brian Warr George Warr Ltd Springdale, NL (709) 673-3922 Vice Chair Chris Deveaux Tatamagouche Home Hardware Building Centre Tatamagouche, NS (902) 657-2420 President Denis Melanson ABSDA Dieppe, NB (506) 858-0700 ABSDA Directors 2015– 2016 Guy LeGresley LeGresley Home Building Centre Miramichi, NB (902) 733-5150 Bill Abbott Abbott & Haliburton Limited Port Au Port, NL (709) 648-2225 Mike James Spring Valley Building Centre Ltd Kensington, PEI (902) 836-4289 Paul Adair Northumberland Co-op Supply Centre Miramichi, NB (506) 627-7722 Jason O'Hearn Lumbermart Ltd. Darthmouth, NS (902) 468-7772 ABSDA Associate Directors 2015-2016 Rene Landry Shaw Resources Shubenacadie, NS (902) 758-4756 Mark Dill Taiga Building Products Halifax, NS (902) 468-8912 Malcolm Orr IKO Industries Brampton, ON (888) 457-2880 It will come as no surprise ABSDA currently has over 600 active member retail building supply and associate supplier members. ABSDA is the collective voice and liaison for the independent building supply and home improvement industry. Since 1955 this association has focused on industry specific needs to our members. features Yes, I Do Believe I know What Builders Expect 2016 Show Section 11 28 in this issue 4 6 11 17 Association Report From the Chair Message From the President Yes, I Do Believe I know What Builders Expect 20 23 28 Industry News Staffing Shortages? ABSDA Building Supply Expo Member Profile Follow us on Twitter @absdadealers ABSDA Building Supply News 3 Association Report From the Chair GOODBYE 2015 and HELLO 2016 While 2015 wasn’t a record breaking year in the construction industry I guess we can all agreed that it could have been worse. According to our business conditions survey many of our members rebounded very nicely in the second half of the year to Harold Mills recover from a dismal start. As an association, we too, feel the ill effects of market fluctuations. While we are a not-for-profit we still require a consistent level of revenue to operate effectively our association and provide member services. 2015 will be on record our second consecutive year recording losses in our operating budgets. While it’s no real reason to be concerned it’s something we need to address. The primary reason for the decrease in our revenue stream is attributed to shrinking participation at our Annual Buying Expo. The Building Supply Expo accounts for approximately 56% of our annual operating funding. It’s due to the long term success of the Building Supply Expo that we were able to maintain such low membership fees. When we compare ourselves to other not-for-profit associations in many instances our annual fees are a fraction of what others charge their members. BIG So there’s good news and bad news. The bad news is we are increasing our Retail Member fees by $25 and our Associate Member fees by $75. The good news is it will be for a 15 month period as we will only invoice you for membership on April 1, 2016 which will carry your membership dues until March 31, 2017. Our Board of Directors felt that these increases were in the best interest of the membership moving forward and rest assured that we are developing new and exciting things that will be launched in the future. Trusting that you all had a great Christmas Holiday and enjoyed your family and on behalf of the Board of Directors at ABSDA we wish you all a Happy New Year and we look forward to working with you all in 2016! companies Group insurance that we will customize to fit your needs! 1-800-265-2178 • www.pwi-insurance.ca The Employee Benefit Specialists Expo Edition 2016 will see a year of many changes but as an association will to continue to evolve with the changing times. First change as an association will be the reporting of our fiscal year. In the past our fiscal year coincide with the calendar year therefore from January 1 to December 31. However we will be changing that to an April 1 to March 31 fiscal year end effective 2016. This calendar year will help with our operational productivity, cash flow and accounting audit process. for small Benefits 4 However the time has come to increase our membership fees and I felt as the Chairmen of the Board of Directors that we have to be honest and transparent in regards to our increases. Rest assured that with the guidance of our new President and the support from our Board Directors that ABSDA will develop new services and enhance the value to our membership. READY TO SERVE ABSDA MEMBERS DURING THE SHOW AND ALL YEAR ROUND Complimentary Hot Breakfast 100 MAIN STREET MONCTON NB. E1C 1B9 PHONE: (506) 870-4444 TOLL FREE: 800 576-4040 We’re obsessed with perfection, and always have been. Our product standards are higher, we distribute on time without the extra cost, and we do whatever it takes to keep it that way. taigabuilding.com COMPOSITE DECKING • ENGINEERED WOOD • FLOORING • INSULATION • LUMBER PANELS • ROOFING • MOULDINGS • SIDING • TAIGA SELECT PRESERVED WOOD Message From the President A Fresh Look at a Great Tradition For over 30 years we called our Annual Buying Show – “The Atlantic Building Material Show” and now the new guy went ahead and has rebranding it to “Building Supply Expo”! Denis Melanson Why is it that corporations or associations go through rebranding exercises? Statistics show that organisations change their corporate entities once every seven to ten years. This often involves restyling logos, colour palettes, visual language and the photographic style. Although there is usually one main reason for making the change, the motivation behind a rebranding decision is often a combination of several factors. For the ABSDA and our annual trade show I would say 4 main priorities drove the need for a rebrand and they are as follow: Repositioning – changing the positioning and brand promise of the ABSDA to its membership is very important. We want our brand to be in line with are new vision, strategy and promise to deliver quality and value to our members. New audience – ABSDA is committed to growing the value to our membership and also being mindful of needing to appeal to a new audience in order to grow our membership. We need to appeal to a new and different demographic and success in these areas will benefit us all. 6 Expo Edition Relevancy- ABSDA wants to remain relevant in the market place as an association. And we want to ensure that our brands speaks strongly to our culture, our mission and our vision. Out Dated Image – one of the common reasons for a rebranding exercise is modernisation. Trends mean that over time brands come across as oldfashioned if they have not been updated. So all this being said you will have noticed or will notice our new brand for the upcoming Expo. I hope that you see new energy and excitement in the new direction because rest assured we as an organization are thrilled about the future. I keep hearing stories about the “Hay days” or the “good old” days of the ABSDA show and I ask myself…what’s changed? Because in my opinion we still offer the same amazing value for our members than we did 15 years ago! And without a doubt in my mind, pound for pound and dollar vs value, it is my belief that ABSDA has the “BEST” Building Supply Expo in the country. In 2016 we have moved forward an exciting brand with some new initiatives such as a Contractor’s Afternoon and a Young Emerging Leader’s initiative. And last but not in the least, I can say this with the out most confidence. ABSDA has by far the best members, best culture and we form the strongest friendships than any other association you will ever participate in. So I guess all that’s missing is for everyone to show up! Looking forward to seeing you at the Expo Becoming a household name was easy. All we had to do was join Home. “With other banners, our name didn’t mean anything to consumers. With Home Hardware, everybody knows who we are. From TV to print, you can’t miss the advertising. Since joining, the response has been very positive. And now we’ve got brand name recognition, too.” Chuck Watson Harvey–York County, NB To find out how you can benefit by joining Home, visit home-owner.ca IT’S TIME TO TAKE OWNERSHIP OF YOUR EXPO I have been around for a long time, perhaps some would say too long. The Show has been an integral part of the Association and the Building Supply Industry for longer than I can remember. John Logan So…What has happened? Talk to anyone and you can glean a long list of reasons: •Consolidations • Fewer Staff available to attend • You don’t need to attend to get the deals •SNOW!!! • The Show should move to Halifax Take your pick. I am sure there are as many reasons that I have not listed. Merritt can be found in each and every one of the above listed items. An excuse can also be found. The point is, the ABSDA Building Supply Expo is YOUR event. As an Association and as an Industry we need to take responsibility for the success of this event. ABSDA has spent more time analyzing what works and what doesn’t in the last nine months than in the last twenty years. Time has been taken to re-brand a well-established event. There is nothing that cannot be improved on if we all make the effort and pitch-in. I would like to share a couple of comments from the 2015 ABSDA Show Evaluations. The first two came from attending dealers. The third one came from a long-time exhibitor: 8 Expo Edition • It is the only show where we meet the actual salespeople that we deal with all year(s) from our suppliers. This is our show for Atlantic(Eastern) suppliers/retailers. • A lot of Vendors were not prepared to sell. • We saw 47 dealer /customers ; that takes me 3 months to do otherwise Retailers have expressed that their attendance at the Show is based on productive use of their time. A broad selection of exhibitor firms who are prepared is the key ingredient. Exhibitors measure their participation on retailer attendance and their preparation to buy. There is a simple solution. If we receive strong participation from both sides, then indeed we can expect a successful outcome. If we just give lip service to what problems are perceived, then we will not achieve the result we are looking for. Those who know me have told me I am quite diplomatic, however this is one time I feel quite passionate and the need to be blunt and to the point. The time to act is NOW! Register and attend the 2016 ABSDA Building Supply Expo and help bring back some of the glory from yesteryear. INSPIRED HOME EXTERIORS Make a statement of exceptional quality and style with our expertly crafted windows and specialty siding products. The artistic detail, superb construction and expanded design options will infuse custom-crafted appeal into any home. COME SEE US AT THE ABSDA SHOW! Moncton Coliseum Complex, Mar. 2-3 HIGH-PERFORMANCE WINDOWS GRAYNE™ ENGINEERED SHAKE & SHINGLE NEW! Regency windows encompass all of the hallmarks of exceptional window design – unsurpassed quality and energy efficiency, along with functional beauty and maintenance freedom. 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Specifications subject to change without prior notice. © 2015, Gentek Building Products 1001 Corporate Drive Burlington, ON L7L 5V5 www.gentek.ca Make us a part of your home. SAGIPER PVC CLADDING INTERIOR EXTERIOR APPLICATIONS Sagiper recreates the natural beauty of wood in a high-performance panel that is perfect for exterior soffit as well as interior walls/ceiling applications. • Replica wood, tongue-and-groove corrugated PVC planks wrapped in a high-quality exterior vinyl coating are virtually maintenance-free • Applications: exterior cladding, soffits, covered decks, front veranda areas, interior ceilings (basements, bathrooms, coffered ceilings), interior walls and more • Water absorption 0.04% – perfect for high humidity areas • Available in standard and special order colours S THE EE Y SH OU A OW T ! REGENCY® YES, I DO Believe I KNOW What Builders Expect BY J E F F M OWAT T Following a recent Bill Lee's Sales and Gross Margin Improvement Tips Newsletter I received the following email: “Mr. Lee: I have read your newsletters and magazine articles for years and have always thought you had good ideas to offer [salespeople] in our industry, but after reading last week's newsletter, I have begun to question whether you have a clue about what building contractors expect from salespeople. The builder prospects I call on expect me to quote them some prices before they'll give me the time of day. That's the way it is in the real world. If I don't quote some pretty good numbers, that's the end of the sales call.” "The builder prospects I call on expect me to quote them some prices before they'll give me the time of day. That's the way it is in the real world. If I don't quote some pretty good numbers, that's the end of the sales call." If this were the first time I had ever heard this response to my ideas on the most effective ways for salespeople to get their foot in the door with prospects, I might be offended, but this salesperson is not alone in his thinking. The great majority of salespeople in our industry believe just as this salesperson does… that they must show their cards e.g. quote prices, before their prospects will take them seriously. Here are the facts: when a prospect responds to a salesperson with a demand for a price before he will give him a few minutes of his time, the contractor believes that particular salesperson has little else to offer but what I call "price and product." This prospect sees no special value in doing business with this salesperson. So if the contractor doesn't perceive any tangible benefits for him or his company, he plays the price card… and since prices are quoted numerically, asking the prospecting salesperson to quote is the way many contractors choose. When I discovered the value my customers and prospects saw in me when I changed my approach, my professional life changed. It is my firm belief that it's the salesperson's job to enlighten the prospect; that is, demonstrate that he has Continued on page 13 ABSDA Building Supply News 11 Well Connected. Sexton Member’s Story... Albert Pike Pike’s Building Centre, Burin Bay Arm, NL “ When we first opened Pike’s Building Centre, we were the new kid in town, competing against guys who have been around for 50 years. A fresh new look and a focus on service were priorities. I wanted to create more interaction with customers and provide them with a level of service that I would appreciate. One day a customer wanted a 16 foot piece of lumber cut in half because his regular dealer wouldn’t help him. He came to us and my guys said sure no problem and didn’t charge for it. He has been a loyal customer ever since. Going that extra mile with service and a smile. That’s my passion.” Please contact Steve Buckle: 1-800-665-9209 Go to www.sextongroup.com Watch what’s going on in our dealers’ communities. ideas, knowledge and experience that are valuable, perhaps considerably more valuable than a lower price. Imagine sharing ideas with your prospects that will enable them to attract more leads, reduce jobsite waste or enhance their homes' curb appeal. If you have these kinds of ideas and are willing to share them at no cost to your prospects, don't you believe your prospects would be less price conscious? Do enough research to make sure your ideas are really good ones and I believe you'll be pleasantly surprised with the effect this approach to selling will have on your prospecting efforts. When a prospect respects a salesperson as a consummate professional, he doesn't behave toward him the way this salesperson described in his email. The reason I know this to be true is because when I first began selling I was a far cry from a consummate professional; I was a professional quoter. That's all I knew to do. I had very little knowledge to share. I knew little about my prospect's business. I was a product and price kind of salesperson. When I discovered the value my customers and prospects saw in me when I changed my approach, my professional life changed. I don't mean that it changed just a little bit, I here to tell you that doors that had been closed to me all of a sudden swung open. Prospects who used to hammer me for a price concession all of a sudden saw me more as a business partner and less as a "peddler." Become an expert in your customers' and prospects' businesses and watch your professional life change. Begin by giving away some valuable business ideas that will help your prospects be more profitable or solve their most pressing business problems while asking for nothing in return. This approach will elevate your image in the eyes of your prospects. This is precisely why for the past 27 years I have written newsletters to both my clients and prospects. My clients know the value of what I have to offer, but my prospects may not, so each week I share ideas that are intended to elevate my value through the eyes of my prospects. Give this idea a try. Do enough research to make sure your ideas are really good ones and I believe you'll be pleasantly surprised with the effect this approach to selling will have on your prospecting efforts. For more information on Bill Lee, Lee Resources and some of his publications go to www.BillLeeOnLine.com. Solutions to better manage your business ProfitMaster Canada Together towards ACCEO Transaxion: a new technology and more features. Contact us now for a free demonstration! Together to optimize your performance 1 800 361-3607 | [email protected] | transaxion.ca ABSDA Building Supply News 13 2016 $2,500 ABSDA Scholarships Scholarshpis will be awarded to successful recipients entering their first year studies at a recognized post-secondary institution. $1,500 ABSDA Bursaries Bursaries will be awarded to successful recipients entering their first year studies at a recognized post-secondary institution. Application Deadline is April 15, 2016 Bursaries & Scholarships will be presented in June, 2016. Contact the ABSDA office at 506-858-0700. Applications Available at: www.absda.ca or the ABSDA Office *Eligible individuals may apply for both awards but can only receive one. Bursary & Scholarship Awards “I am given all the support I need to grow my profits.” I get audited financial statements from my buying group, and that helps me make the right business decisions for our family business. Our rebate programs are clear. I’m given all the support I need to help grow my profits. As an independent, we make all our own decisions based on the needs of each store and each community. Lorna Sargent Notre Dame Building Centre with 9 locations in NL (photo: Gander, NL) GET THE FACTS - IamCastle.ca Castle is 100% member owned and member directed. Contact the Business Development Manager in your area. Northern New Brunswick Maritimes Newfoundland & Labrador Robert Legault Terry Mulock Bob Delaney (514) 208-4158 (902) 471-3985 (709) 649-7173 [email protected] [email protected] [email protected] auto-stak For over 20 years Design • Engineer • Manufacture • Install auto-stak “ Your supplier for all your lumber and building materials storage and merchandising needs.” [email protected] www.autostak.com 1-888-318-0141 Member Profile Auto-Stak Lumber and Building Material Storage Solutions Auto-Stak's history of Quality, Service and Function has proven to be the right way to do things for Mark Beck - a more efficient way to store and merchandise his lumber and building materials. When Mark Beck was considering how to improve his Montague, PEI lumber yard, making it the most efficient way to store and merchandise his building materials along with creating a safe shopping experience for his customers and staff, he approached Auto-Stak. With hundreds of projects throughout Canada under their belt, Beck believed that Auto-Stak’s End Loading System and Racking Equipment was the way to go. "It was Auto-Stak’s level of customer service (before, during, and after), attention to detail, and future growth that really sold us" Beck explains. "Their history of integrity, quality, product & industry knowledge made Auto-Stak an easy decision.” Auto Stak provided many options to consider on how to allow Beck to set up his operation as an indoor drive-thru yard. The roller bin system combined with pallet racking, door/window rack and cantilever rack where designed to reduce the space needed by about 35%. “We were able to move the entire inventory indoors and that reduced labour and equipment costs, virtually eliminated scrap, and customers can shop in a dry clean environment, which they really appreciate and it helps us with repeat customers" says Beck. Auto-Stak pioneered the roller bin system which no others can compete with quality, service and pricing. Typically, Auto-Stak roller bins systems require less than one third of the space needed for a traditional racking set up (pallet rack or cantilever rack) Auto-Stak Systems was initially designed for lumber, plywood and drywall, but the innovation that started it all has continued for more than two decades. Auto-Stak has designs for vinyl siding, moulding and millwork operations and as new products come to the market, such as composite decking, PVC trim boards, MDF moulding and cement board siding, the company has created new adaptations. Paul Tagarelli, AUTOSTAK'S TOP DOG, explains that the excessive deflection in some newer building materials, traditional storage systems/equipment don't work well. Since each type of product requires For Mark Beck's store, Auto-Stak designed and provided what storage and merchandising equipment he needed to make his new drive thru warehouse work. "They made the whole process really simple for us" Beck said. "They assessed our needs and they took care of supplying and installing our project. Since our install, Auto-Stak has been there for any support required” ABSDA Building Supply News 17 PROUDLY CELEBRATING 20 YEARS IN BUSINESS. Quality brands - Quality products ALL UNDER ONE ROOF bonaventureagency.com Auto-Stak Solutions for storage and merchandising a slightly different change, every AutoStak project/installation is customized to the unique needs of the customer. “We've been perfecting this system for more than 20 years” Tagarelli says "Our attention to what the customer requires to address their needs and restrictions to space is what really makes us shine above what all other competitors have to offer." There are numerous Auto-Stak Systems and Equipment in use in Eastern Canada. With expertise in every aspect of the process, Auto-Stak can take care of everything, from designing to getting building permits right through construction to final inspection. Quality and service is what sets Auto-Stak apart. “In over 20 years we've never had to replace one of our rack rollers" says Tagarelli. For more information about Auto-Stak, visit their web site www.autostak.com or call 888-318-0141 or call Paul direct 905719-3766. Stretch out in style at the only 4½ star all suite accommodation in downtown Moncton, NB. The Downtown Residence Inn by Marriott features spacious extended stay suites with exceptional amenities: Fully equipped Kitchen with dining and living room space, fitness area, salt water pool and whirlpool, open and private meeting spaces plus these complimentary services... • • Grocery delivery Wi-Fi throughout • • Hot breakfast buffet daily Evening receptions (nights vary) www.residenceinnmoncton.com Contact us at: 506.854.7100 / 800.331.3131 ABSDA Building Supply News 19 Industry News retail landscape. As their buying group, we look forward to supporting them with ecommerce as well; we’ll be re-introducing a virtual buying platform that will allow members like LumberMart, to conveniently buy their products online just as their customers buy from them.” Products Manager for Newfoundland, effective Feb 1, 2016. This position will ensure a smooth transition for our team, our vendors, and our customers. The eBay Entrepreneur of the Year Awards recognize Canadian entrepreneurs who harness ecommerce opportunities to build their business through three individual awards: Entrepreneur of the Year, Exporter of the Year, and Made in Canada Entrepreneur. TIM-BR MART Group member, LumberMart TIMBER MART, located in Dartmouth, Nova Scotia is home to eBay’ Canada’s Exporter of Year for 2015. LumberMart’s Online Sales and Marketing Manager, Kimberley Wotherspoon has won eBay’s 11th Annual Entrepreneur of the Year award for Exporter of the Year. Within her first year at LumberMart, Wotherspoon increased daily sales by more than 900 per cent and today, the store ships more than 60 per cent of its items around the world to countries like: Australia, United Kingdom, Ireland, Sweden, Norway, Italy, France and the United States. "It is an honour to be recognized by eBay Canada as the Exporter of the Year in their annual Entrepreneur of the Year Awards,” says Kimberley Wotherspoon, online sales and marketing manager for LumberMart. “eBay Canada allows businesses of any size to remain competitive in the global retail world through ecommerce. Thanks to LumberMart’s management for allowing me the opportunity to pursue the direction the online store has taken.” “We’re extremely proud of Kimberley and the LumberMart staff who’ve introduced ecommerce to their business and leveraged it so effectively,” says Bernie Owens, president of the TIM-BR MART Group. “They are a great example of how independent entrepreneurs can use ecommerce in tandem with brickand-mortar selling to be successful in today’s 20 Expo Edition CanWel has announced that Clarence Moss, Regional Manager - Newfoundland has decided to retire on January 30, 2016. Clarence began his working career 39 years ago with Canfor in Deer Lake, starting with the construction of the new distribution center, right from clearing the lot to building the original warehouse. He was the first Canfor Deer Lake employee when the distribution center opened in 1976! Over the years, he progressed through various positions from warehouseman to inside sales, outside sales; manager of Deer Lake and in 1992 became the Regional Manager of Newfoundland. Clarence has built a ‘Rock’ solid reputation nationally and most prolifically in the Newfoundland market. His knowledge, charisma, and energy have guided him through his many successes. As for Clarence’s plans during retirement, he said “Karen and I plan to travel this great country visiting family and the folks that befriended us… keep your lights off”. CanWel’s management team and all his fellow employees want to sincerely thank Clarence for his level of dedication, professionalism and integrity throughout the years. We want to wish Clarence a healthy and happy “second career” with his wife Karen and the rest of his family. Now for a little twist! Clarence has accepted a 6 month position with CanWel as the Wood Paul Lafrance, the Celebrity TV Host and Professional Builder, from hit shows including Decked Out, Disaster Decks, Deck Wars, Custom Built, as well as being a judge on Canada’s Handyman Challenge, is teaming up with Regal ideas Inc. to launch a series of cutting edge products in 2016. The Paul Lafrance and Regal ideas Inc. partnership also includes a series of installation videos, event appearances, social media and website collaborations, national promotions and the launch of the Regal ideas University and Contractor Certification Programs. “Regal ideas passion for innovation, quality and service are next to none. I have been using the Regal ideas products for many years on my projects, and they still look as good as the first day they were installed.” says Paul “We are excited to launch this partnership with Paul Lafrance. Paul’s innovative and creative attributes are a perfect complement to Regal’s vision, culture and future plans. Regal ideas officially announced its partnership internally at their Corporate Offices last week during their Annual Sales and Marketing Meetings in Delta BC. It’s more than a color It’s a way of being, thinking and behaving. For more information, contact Jacques Pelletier, First director — Business development Telephone : 1 800 361-0885 Never compromise form for function Or function for form—instead, go with the company that delivers both—go with JELD-WEN. Whether it’s a small, replacement slider or a wall of windows for a living room, you can count on our products to look and perform their best. With a variety of performance options and a huge selection of finishes and styles, we offer wellmade products that are beautiful, reliable and easy to install so you can meet the highest expectations of your customers—and never compromise a thing. 22 Expo Edition To learn more about top-performing windows and doors, visit jeld-wen.ca STAFFING SHORTAGES? Industry News TORBSA Group held their Annual Meeting of May 22nd, 2013. Laurie Kuntz of Prestige Acoustics Limited was elected as the President for the year 2013. The 2013 Board of Directors now includes as positioned in the picture to the right (Left to Right), Vice President Greg Drouillard of Target Building Materials Limited (Windsor, Ontario), Vice President of Operations Steve Guglietti of Pro Con Building Supplies Ltd. (Brampton, Ontario), President Laurie Kuntz of Prestige Acoustics Limited (Waterloo), Treasurer Blake Oldershaw of Oldershaw Building Supply Co. Ltd. (Chatham, Ontario), Past President Tom Murray of T-Murr Exteriors Inc. (Ruthven, Ontario), and Secretary Dante DiGiovanni of Blair Building Materials Inc. (Maple Ontario). After months of preparation, dedication and hard work, Taiga Building Products is delighted to officially announce the launch of their brand new website. The new site launched on July 31, 2013 and is located at www.taigabuilding.com. The new website not only offers a fresh new look and feel, but also provides quick and intuitive access to Taiga’s products and Maybe You're the Problem BY J E F F M OWAT T When I speak at conferences about customer service strategies, I often hear managers discuss how hard it is to recruit and retain good frontline employees. Too many managers mistakenly assume the only way to keep people is to bite the bullet and pay more in salaries, benTorbsa Directors efits and perks. Unfortunately, those managers are often theresources wrongforproblem. Marcus Buckingham of services, as well‘fixing’ as extensive Trent Balog, Chief Operating Officer, said customers.the The website will be updated on “The new enhancements will ensure an Gallop organization reported that the number one a regular basis, with news of events, product improved and interactive experience for launches,reason and new content. visitors. Development and creation employees quit wasour their personal feelings aboutof the new content has taken nearly a year to their immediate supervisor. it’s time With the redevelopment of the website, complete,Ask but weyourself feel that theif improvements Taiga took your this opportunity to integrate will allow visitors to access information company took measures to fix the real problem Taiga’s sub-sites (taigaewp.com and taieasier and faster based on what they need gasynergy.com) under taigabuilding.com. ratherturnover than sift through everything. We will when it comes to staff – managers and be encouraging our customers to utilize are notthe equipped the necessary The French version ofsupervisors their website is slotted new websitewith to access current news and to launch later in the Fall of 2013 and will events, product launches and literature, softskills to make their team members feel valued. complete the languages offered on the site. ware downloads, and marketing materials.” Continued on page 24 ABSDA Building Supply News 23 Staffing Shortages? (continued) Before you roll your eyes and figure, “Yah, Yah, we do all that touchy-feely pat-on-theback stuff.”, let me ask you: When was the last time you or your management team received current professional training on staff recognition? The old days of you’re doing a good job comments and employee-of-the-month programs don’t work anymore. Frankly, they make matters worse. Next time you are celebrating the successes of your employees, keep in mind these three keys that make employee recognition easier, more consistent, and more powerful. 1. Be specific Telling an employee, “You’re doing a good job,” doesn’t accomplish much. In fact, it may even result in the employee feeling they’re doing so well that they can coast – exactly the opposite effect the manager had when making the comment. To truly motivate others, a compliment needs to be specific; the more precise the better. For example, rather than saying, “You’re doing a good job,” the savvy manager says, You did a great job in handling that upset customer. You listened without interrupting, you expressed empathy, apologized on behalf of the company, and you not only replaced the item but compensated them for their inconvenience. Well done!” The employee knows exactly what behaviours get rewarded. And more importantly, they’re more likely to repeat them. Make your compliments specific and you not only generate good feelings, you also create a behaviour shift. 2. Catch them in the act Years ago I did a series of management and frontline training seminars for retail store employees in Halifax. While in town I worked-out at a local gym and in its childcare area there was a sign reminding daycare supervisors to “Catch them doing something good!” That’s good advice for managers as well. The impact of giving employees praise once a year during a formal job review is minimal. If we don’t express our appreciation until a formal performance review, that means for several months high performers may be doing extra work and getting the 24 Expo Edition feeling that no one has noticed or cared. By the time we get around to recognizing them, it may be too late-they’ve already become demoralized or started looking at opportunities elsewhere. As the sign said, we need to catch them doing something good. Recognition needs to be immediate. 3. Tailor it to the person Of course, it’s easy to think of ways to reward your star performers: promotions, greater responsibility, perks, etc. The challenge is that when we recognize only the stars we can actually serve to demoralize others who aren’t endowed with the same talents. By definition, star performers love challenge. It makes perfect sense to reward them with more responsibility. On the other hand, consider marginal performers who barely manage to show-up. For instance, if we notice that our underperformer, Biff finally starts improving, it does not necessarily mean we should give him Staffing Shortages? (continued) the same recognition that we give our star. If you offer Biff more responsibly his first reaction might be, “How much more are you going to pay me?” On the other hand when we notice that his performance has been improving we might say, “Biff I notice that since we had that conversation three weeks ago about the importance of being on time, you are consistently five minutes early for everything. Normally, your shift ends at 4:30, but why don’t take the rest of the afternoon off right now. Good job!” Now Biff’s delighted. The lesson is that we can’t always hold employees to the same standard when it comes to recognizing performance. No two employees are exactly alike. If we want to motivate the folks who are struggling we need to help them create some wins that are achievable for them. That’s one of several reasons employee-of-the-month programs – that measure everyone by the same standard – often backfire. Recognition needs to be tailored to the individual. Next time you are celebrating the successes of your employees, keep in mind these three keys that make employee recognition easier, more consistent, and more powerful. Bottom line benefit The demographers are predicting that staffing shortages are only going to worsen in the coming years. With that dismal outlook, perhaps it’s time companies did some upgrading on their leaderships team’s supervisory skills. One thing is certain – to reduce staff turnover it’s less costly to pay a well-thought, well-timed compliment, than to simply pay higher wages. Jeff Mowatt is a customer service strategist, award-winning speaker, and bestselling author. For more tips, training tools or to inquire about engaging Jeff for your team visit www.JeffMowatt.com BOOTH #227 ABSDA Shuttle Service Daytime Service Wednesday March 2 & Thursday March 3 between the following area hotels and the Moncton Coliseum Complex: - Best Western Moncton - Casino New Brunswick - Chateau Moncton - Crowne Plaza - Delta Beausejour - Four Points by Sheraton - Hampton Inn & Suites - Holiday Inn Express (Mountain Road) - Residence Inn Marriott Evening Service Tuesday March 1 & Wednesday March 2 between the following area hotels and the Casino New Brunswick Convention Centre: - Chateau Moncton - Crowne Plaza - Delta Beausejour - Four Points by Sheraton - Hampton Inn & Suites Shuttle Service Provider Coach Atlantic Take a look at us now... • Access to the world’s fastest growing hardlines distributor - Orgill Canada • Spancan hardlines vendor direct-ship competitive advantage • Proprietary Mosaic premium paints by PPG plus private label TIMBER MART products • In-house merchandising resources • Regionalized national flyer and marketing programs • AIR MILES® reward miles loyalty program • National buying power tailored to your regional needs Enjoy total independence with TIMBER MART. We provide the banner, you build your brand. ®™ Trademarks of AIR MILES International Trading B.V. Used under license by LoyaltyOne, Co. and TIM-BR MARTS Ltd. Take a look at us today. Call... PRESIDENT Bernie Owens 289•843•3045 BC Jim Doyle 604 • 240 •1875 PRAIRIES Phil Temple 403 • 561• 8560 ONTARIO Ian Cook 416 •705 •1860 QUEBEC Daniel Rioux 514 • 237•8697 ATLANTIC Dave Dingwell 902 • 940 • 0954 JOIN US AT THE LARGEST BUYING EXPO IN ATLANTIC CANADA The ABSDA Building Supply Expo is all new for 2016 and it’s the one event you don’t want to miss. All the major Buying Groups will be in attendance so don’t lose out on the opportunity to showcase your best products. ANNUAL DINNER & SHOW This year’s entertainment is Loverboy. Turn yourself loose and reserve your table today. YOUNG EMERGING LEADERS INITIATIVE Bring your brightest and best young talent to the show and expose them to all the potential a career in our industry can mean. A key feature will be speaker Steven Finn, former NHL Player, who will talk about how attitude can impact our lives in a positive way. MARKET OPPORTUNITIES IN VALUE-ADDED WOOD CONFERENCE The UNB Wood Science and Technology Centre, in partnership with ABSDA, will host a partner conference that will look at key directions in which the specialty and value-added wood industry is evolving. CONTRACTOR AFTERNOON Bring your top contractors and walk the show with them with this all new addition to the Expo. For more information and to register, contact us today. 506.858.0700 • [email protected] • www.absda.ca CONTRACTOR REGISTRATION FORM Invite Your Contractors to Walk the Expo with You. CONTRACTOR AFTERNOON Thursday, March 3rd, 12:00 Noon to 4:30 p.m. Location Moncton Coliseum Complex, 377 Killam Drive, Moncton, NB Please complete and email to [email protected] or fax to (506) 859-0064 ABSDA, 70 Englehart Street, Dieppe, NB E1A 8H3 Name(s): _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ Company Name: _____________________________________________________ Address: Postal Code: City: Phone: Province: Fax: _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ You can pre-register by February 26th OR bring this form to the show and register on site. For complete information on the ABSDA Building Supply Expo, visit our website: www.absda.ca DELEGATE REGISTRATION FORM Is Delegate a “YOUNG EMERGING LEADER”? (CHECK BOX) YOUNG EMERGING LEADERS WORKSHOP With Steven Finn - NHL Hockey Personality Wednesday, March 2, 10:00 AM, Legends Restaurant – Exhibition Hall C Steven Finn played twelve seasons in the National Hockey League with the Quebec Nordiques, Tampa Bay Lightning and Los Angeles Kings. His strong leadership skills were recognized by his coaches and teammates since he was captain or assistant captain for most of those years. As a hockey player, he was known for his determination, team spirit, work ethic and his courage.These same qualities have helped him transition successfully into the business world, both in sales and management positions. Today Steven shares his experience in order to inspire people to reach their full potential. In sport just like business, it is a well known phenomenon that self confidence and positive attitude can affect our life even more than our talent can. Conference: Master of your thoughts, master of your life! Do you know how much our attitude influences our success and our happiness? This is a subject that has been talked about for years. The evidence shows that our attitude can impact our lives in a positive way. But it can also bring us emotional distress both in our professional and personal life. Steven has experienced both side of the fence during his National Hockey League career. In sport just like business, it is a well known phenomenon that self confidence and positive attitude can affect our life even more than our talent can. In that optic, it is imperative that we learn to master the little voice inside of us that make us hesitate and doubt ourselves so we can succeed in our personal life as well as our professional one. How to achieve that? Steven will share with you how he used his struggle to help him live a healthier and happier life! This Program is a Must See for All Delegates! 32 Expo Edition MONC TON COLISEUM COMP L E X , MONC TON, NB 2 0 16 A BSDA BUIL DING SUPPLY E X P O Tuesday Evening Welcome Reception Casino NB Tuesday, March 1st – 6:30 PM On Tuesday, March 1st, the Atlantic Building Materials Show kicks-off with our Meet & Greet event at Casino New Brunswick This well attended event offers delegates a great opportunity to network with industry colleagues. This is an evening you won’t want to miss. Order your tickets today. Special appearance by ABSDA's popular "Kiln Dried Studs." ABSDA Building Supply News 33 WEDNESDAY EVENING ANNUAL DINNER | MARCH 2, 2016 For more than 30 years, LOVERBOY has been “Working for the Weekend” and on weekends, delighting audiences around the world since forming in Calgary, Alberta, when vocalist Mike Reno was introduced to local guitar hot shot Paul Dean, both veterans of several bands on the scene, at that city’s Refinery Night Club. After being rejected by all the major U.S. record companies LOVERBOY signed with Columbia Records Canada, entering the studio with producer Bruce Fairbairn and engineer Bob Rock to record their self-titled debut album, which went on to sell more than 700k records in Canada. Columbia U.S. released the album in Nov. 1980, which went on to sell more than 2 million albums in the States and four million worldwide. Soon the band found themselves playing on mega tours with Journey, Bob Seger, Cheap Trick, ZZ Top, Kansas and Def Leppard, to name a few; they quickly became MTV darlings, being one of the first bands ever featured on the music channel. With their trademark red leather pants, bandannas, big rock sound and high-energy live shows, LOVERBOY has sold more than 10 million albums, earning four multi-platinum plaques, including the four-million-selling Get Lucky, and a trio of double-platinum releases in their self-titled 1980 debut, 1983’s Keep It Up and 1985’s Lovin’ Every Minute of It. Their string of hits includes, in addition to the anthem “Working for the Weekend,” such arena rock staples as “Lovin’ Every Minute of It,” “This Could Be the Night,” “Hot Girls in Love,” “The Kid is Hot Tonite,” “Turn Me Loose,” “When It’s Over,” “Heaven In Your Eyes” and “Queen of the Broken Hearts.” Aside from Reno and Dean, LOVERBOY still includes original members Doug Johnson on keyboards and Matt Frenette on drums, with Ken “Spider” Sinnaeve (a former member of Dean and Frenette’s pre-LOVERBOY band Streetheart), who replaced the late Scott Smith on bass, and continues a healthy touring schedule around the world. Discover the Extreme difference. It’s built into every unit we make. We guarantee it. For A Strong Partnership Opportunity 1-888-884-3667 Visit us at our new location in the ABSDA Building Supply Expo Booth 121,123,125,127,220,222,224,226 We Gratefully Acknowledge the Following Sponsors of the 2016 ABSDA Building Supply Expo Platinum Diamond Gold Silver Bronze Crowne Slate Royal Estate Regency TM LIMITED LIFETIME ARCHITECTURAL SHINGLES a se 2. Tear -Re sis ta e Tap nt W ov en le Re 1. Ba 6 3 4 tS 5. Du al t ri ps 6. 5 Na ilin g Li nes 4. La ate min n ala Se 3. Sealant Strip e Resistant Granul es Alga nd 2 1 2 0 16 A BSDA BUIL DING SUPPLY E X P O Floor Plan Moncton Coliseum Complex 38 Expo Edition March 2 & 3, 2016 MONC TON COLISEUM COMP L E X , MONC TON, NB ACCEO Solutions (Omni, OGC, ProfitMaster Canada) Booth No: 114,116 6100 - 75 Queen Montreal, QC H3C 2N6 Phone: 514-868-0333 [email protected] www.acceo.com 2 0 16 A BSDA BUIL DING SUPPLY E X P O Exhibitor Listings *To Press Time Ace Canada Booth No: 721 220 chemin du Tremblay Boucherville, QC J4B 8H7 Phone: 514-599-5900 [email protected] www.truserv.ca AFA Forest Products Booth No: 230-241 2031 Lawrencetown Road Dartmouth, NS B2Z 1C5 Phone: 902-434-8200 [email protected] www.afaforest.com BOOK NOW FOR THE BEST VALUE OF THE YEAR Alexandria Moulding Booth No: 629 20352 Power Dam Road Alexandria, ON K0C 1A0 Phone: 866-377-2539 [email protected] www.alexmo.com AluminArt Products Ltd Booth No: 117 1 Summerlea Road Brampton, ON L6T 4V2 Phone: 888-661-3667 [email protected] www.aluminart.com Andersen Window & Door Products Booth No: 719 3 Forest Road Dartmouth, NS B3A 2M4 Phone: 902-406-2311 [email protected] www.andersenwindows.com THE VERY BEST TIME OF YEAR TO BUY WINDOWS The Peter Kohler Winter Window Event. On Now. Get inspired by the most outstanding value of the year on all energy-efficient Peter Kohler windows, entrance systems and patio doors. Contact your Territory Manager for details and plan to visit our booth for exciting new products and product options. PeterKohler.com ABSDA Building Supply News 39 March 2 & 3, 2016 2 0 16 A BSDA BUIL DING SUPPLY E X P O Exhibitor Listings Arbec Forest Products Bayview Trucks and Equipment Bonaventure Agency Inc Booth No: 337 8770 Langelier St-Leonard, QC H1P 3C6 Phone: 514-327-3350 [email protected] www.arbec.ca Booth No: 124,126 315 McAllister Drive Saint John, NB E2J 2S8 Phone: 506-648-0953 [email protected] www.bayviewtrucks.com Booth No: 514,516 469 Broad Street Fredericton, NB E3A 5L5 Phone: 506-451-3797 [email protected] www.bonaventureagency.com Armour Transportation Systems Beaulieu Canada Brunswick Valley Lumber 689 Edinburgh Drive Moncton, NB E1E 2L4 Phone: 506-857-0205 [email protected] [email protected] www.armour.ca Atlantic Roll Forming Inc Booth No: 429 9 Zack Road Moncton, NB E1G 0V3 Phone: 506-871-2167 [email protected] www.atlanticrollforming.com Auto-Stak Systems (Canada) Inc Booth No: 420 742 King Street West Hamilton, ON L8S 1J8 Phone: 888-318-0141 [email protected] www.autostak.com Booth No: 533 335 rue Roxton Acton Vale, QC J0H 1A0 Phone: 819-571-6043 [email protected] www.beaulieucanada.ca Beland Forest Products Ltd Booth No: 205 1203 Chemin Industriel St-Nicolas (Levis), QC G7A 1A8 Phone: 800-463-1886 [email protected] www.beland.com BIK Hydraulics Booth No: 130,132,134,136,138 41 Clairville Drive Toronto, ON M9W 5Z7 Phone: 416-679-3838 [email protected] [email protected] www.bikboomtrucks.com Booth No: 525,527,529 367 Main Street, Suite 1 Fredericton, NB E3A 1E6 Phone: 506-457-1900 [email protected] www.brunswickvalley.ca Building Products of Canada Corp Booth No: 501,503,600,602,604 90 Wright Avenue Dartmouth, NS B3B 1P2 Phone: 902-468-5128 [email protected] www.bpcan.com CanWel Building Materials Division Booth No: 400-411 70 Simmonds Drive Dartmouth, NS B3B 1P6 Phone: 902-468-9865 [email protected] www.canwel.com Cashier Pro Retail Systems Inc Booth No: 208 Get the facts. Contact the Business Development Manager in your area: terry Mulock (902) 471-3985 Bob Delaney (709) 649-7173 Maritimes [email protected] Newfoundland & Labrador [email protected] 17 Fairfield Drive Stratford, ON N5A 0A5 Phone: 888-250-8135 [email protected] www.cashierpro.com Castle Building Centres Group Ltd Booth No: 221,223,320,322,324 castle.ca/freedom (L to R) Bob Delaney, Terry Mulock 40 Expo Edition 100 Milverton Drive, Suite 400 Mississauga, ON L5R 4H1 Phone: 905-564-3307 [email protected] [email protected] [email protected] www.castle.ca March 2 & 3, 2016 2 0 16 A BSDA BUIL DING SUPPLY E X P O Exhibitor Listings Cathelle Inc Cottles Island Lumber Co Ltd Downeast Plastics Ltd Booth No: 802,804 Booth No: 605 P O Box 70 Summerford, NL A0G 4E0 Phone: 709-629-7565 [email protected] www.cottles.ca Booth No: 731 2598 chemin Acadie Cap Pele, NB E4N 1E3 Phone: 506-577-4351 [email protected] www.downeastplastics.com Credifax Atlantic Limited Drummond Metal Products/ Loxcreen Flooring Group 19925, Ch Sainte-Marie Sainte-Anne-de-Bellevue, QC H9X 3Y3 Phone: 800-363-0691 [email protected] www.cathelle.com Celca Marketing Inc Booth No: 424, 426 5 Richard John Drive, RR #2 Mount Uniacke, NS B0N 1Z0 Phone: 902-866-3250 [email protected] CertainTeed Gypsum Booth No: 213, 215,217,312,314,316 28 Wilmington Drive Moncton, NB E1A 9L2 Phone: 506-383-8735 [email protected] www.certainteed.com CID Bissett Fasteners Limited Booth No: 823,825 95 Akerley Blvd, Unit C Dartmouth, NS B3B 1R7 Phone: 902-468-5242 [email protected] www.cidbissett.ca Booth No: 717 800 Windmill Road, Suite 300 Dartmouth, NS B3B 1L1 Phone: 902-450-5070 [email protected] www.credifax.com Dow Chemical Canada Inc. Booth No: 531 527 Beaverbrook Court, Suite 513 Fredericton, NB E3B 1X6 Phone: 506-458-8014 [email protected] Booth No: 425,427 5720 Ambler Drive Mississauga, ON L4W 2B1 Phone: 905-625-3210 www.loxcreenflooring.com Duchesne et Fils Ltee Booth No: 214,216 871, boulevard Duchesne Yamachiche, QC G0X 3L0 Phone: 800-567-2164 [email protected] www.duchesne.ca DuPont Canada MEET THE TORBSA BUYING GROUP TEAM Booth No: 510 22 Chaucer Lane Timberlea, NS B3T 0H3 Phone: 902-209-4204 [email protected] www.construction.tyvek.ca EAB Tool Co. Inc. Booth No: 211 584 Ebury Place Delta, BC V3M 6M8 Phone: 604-526-4595 [email protected] [email protected] www.eabtool.com Eacan Timber Ltd. Bob Hill See us at Booth #515 Bob Holmes and CheCk OUT The TORBSa adVanTaGe For More Info, Call 1-866-865-1689 | www.torbsa.com 42 Expo Edition Booth No: 200, 202 1495 Cobequid Road Waverley, NS B2B 1M5 Phone: 902-860-3708 [email protected] WEVE KEPT ONE STEP AHEAD OF THE WEATHER FOR OVER 100 YEARS THE MOST COMPLETE PROTECTION AGAINST THE TOUGHEST WEATHER ANYWHERE. WE’VE GOT IT, COVERED. + 1 BP EAVE PROTECTORS – Gripgard – Weathertex® 2 BP UNDERLAYMENTS – BP lined asphalt felts – BP Deckgard – BP Suredeck 3 BP STARTER STRIP SHINGLES 4 BP ARCHITECTURAL and CLASSIC 3-TAB SHINGLES 5 BP HIP & RIDGE – BP Accu-Ridge – BP 3-tab shingles 1 ENERMAX 2 R-4 HP 3 EXCEL 4 HIGH PERFORMANCE / REGULAR SHEATHING 5 AIR-LOCK 4 5 2 5 1 3 1 3 4 2 Building Products of Canada (BP) has been producing quality home building and home renovation products for over a century. They continue to be the products of choice in hundreds of thousands of homes across North America each year. 9510 St. Patrick Street, LaSalle (Quebec), Canada H8R 1R9 420 Dupont Street, Pont-Rouge (Quebec), Canada G3H 1S2 3703 – 101 Avenue N.E., P.O. Box 576, Edmonton (Alberta), Canada T5J 2K8 www.bpcan.com March 2 & 3, 2016 2 0 16 A BSDA BUIL DING SUPPLY E X P O Exhibitor Listings EMCO Retail Services Booth No: 500,502,504-509,511 90 Wright Avenue Dartmouth, NS B3B 1P2 Phone: 902-481-0967 [email protected] www.northcountrycabinetry.com Epicor Software Corporation Booth No: 305 4120 Dublin Blvd, Suite 300 Dublin, CA 94568 Phone: 925-241-3598 [email protected] [email protected] www.epicor.com 44 Expo Edition Extreme Window & Entrance Systems Booth No: 121,123,125,127,220,222,224,226 80 Loftus Street Moncton, NB E1E 2N2 Phone: 506-384-3667 [email protected] www.extremedoors.ca FGS Sales Agency Ltd Booth No: 428 331 Elmwood Drive, Suite 4-118 Moncton, NB E1A 1X6 Phone: 506-866-1038 [email protected] Fox Blocks Booth No: 733 6110 Abbott Drive Omaha, NE 68110 Phone: 877-369-2562 [email protected] www.foxblocks.com G.H. Factory Sales Ltd Booth No: 614 19114-95A Avenue Surrey, BC V4N 4P2 Phone: 604-882-9770 [email protected] www.ghfactorysales.com 2 0 16 A BSDA BUIL DING SUPPLY E X P O MONC TON COLISEUM COMP L E X , MONC TON, NB Exhibitor Listings Ideal Roofing Company Ltd GAF Henkel Canada Corporation Booth No: 228 86 Meadowbrook Drive Bedford, NS B4A 1R1 Phone: 902-229-9347 [email protected] www.gaf.com Booth No: 415,417 2515 Meadowpine Blvd Mississauga, ON L5N 6C3 Phone: 905-814-6511 [email protected] www.lepage.com Garon Distribution Hillman Group Inc Booth No: 606,607,608,609,610,611,612 1206 Chemin Industriel Levis, QC G7A 1B1 Phone: 418-836-2000 [email protected] www.garon.ca Booth No: 308,310 1259 Hwy 325 Blockhouse, NS B0J 1E0 Phone: 902-523-2666 [email protected] www.hillmangroup.com Gentek Building Products Booth No: 101,103,105 34 Henry Street St Jacobs, ON N0B 2N0 Phone: 519-498-1302 [email protected] [email protected] [email protected] www.homehardware.ca Imperial Manufacturing Group HomeGuard InStone Distribution Booth No: 528,530,532 1001 Corporate Drive, Unit #2 Burlington, ON L7L 5V5 Phone: 905-319-5612 [email protected] www.gentek.ca Global Window Solutions Booth No: 414,416 128 Industrial Park Street Richibucto, NB E4W 4A4 Phone: 506-523-4900 [email protected] www.globalwindows.ca Goodfellow Inc Booth No: 703-715,1000-1002 20 Vidito Drive Dartmouth, NS B3B 1P5 Phone: 902-468-2256 [email protected] www.goodfellowinc.com Home Hardware Stores Ltd Booth No: 128 55 Plymouth Street Winnipeg, MB R2X 2V5 Phone: 204-956-3055 [email protected] www.epak.com Horizon Laminates Limited Booth No: 229 47 Sagona Avenue Mount Pearl, NL A1N 4P9 Phone: 709-364-0003 [email protected] www.horizonlaminates.com Booth No: 112 1418 Michael Street Ottawa, ON K1B 3R2 Phone: 613-746-3206 [email protected] www.idealroofing.com IKO/CRC Booth No: 521,523,620,622 71 Orenda Road Brampton, ON L6W 1V8 Phone: 888-457-2880 [email protected] www.iko.com Booth No: 818,820 480 Boul Ferdinand Dieppe, NB E1A 6V9 Phone: 506-859-9908 [email protected] www.imperialgroup.ca Booth No: 321 15006 135th Avenue NW Edmonton, AB T5V 1R9 Phone: 780-488-6767 [email protected] www.qualitystoneproducts.com InterWrap Inc Booth No: 422 1818-1177 West Hastings St Vancouver, BC V6E 2K3 Phone: 778-945-2888 [email protected] www.interwrap.com/roofing ABSDA Building Supply News 45 March 2 & 3, 2016 2 0 16 A BSDA BUIL DING SUPPLY E X P O Exhibitor Listings JELD-WEN Windows & Doors (DF Windows Collection) Booth No: 630-640 230 Princess Street Winnipeg, MB R3B 1L6 Phone: 204-594-5824 [email protected] [email protected] www.jeld-wen.ca Karcher North America Inc. (Home & Garden Div.) Booth No: 209 750 W. Hampden, Suite 400 Englewood, CO 80110 Phone: 289-337-5104 [email protected] www.karcher.ca Kaycan Ltd Booth No: 734,736 80 Rideout Street Moncton, NB E1E 1E2 Phone: 506-857-8420 [email protected] [email protected] www.kaycan.com Kento Limited Booth No: 311,313,315,317 PO Box 20009 Conception Bay South, NL A1W 3L1 Phone: 709-682-6930 [email protected] [email protected] www.kentonl.ca Kevin MacDonald Senior Dealer Development Manager – Atlantic Home Hardware 11 Woodlawn Dr. Stores Charlottetown, PE Limited C1A 6K8 34 Henry Street West C 902 368 1620 St. Jacobs Ontario F 519 669 7812 Canada [email protected] N0B 2N0 46 Expo Edition King Canada Inc Booth No: 339,341 700 Meloche Dorval, QC H9P 2Y4 Phone: 514-636-5464 [email protected] www.kingcanada.com KM Agency Ltd (Rust-oleum, Red Lion Pumps & RCR) Booth No: 309 18 Pelican Court Hanwell, NB E3E 2L8 Phone: 506-461-6864 [email protected] Knape & Vogt Booth No: 333 265 Export Blvd., Second Floor Mississauga, ON L5S 1Y4 Phone: 905-676-8166 [email protected] www.kv.com Makita Canada Inc Booth No: 1003,1004 6389 Boul Couture Montreal, QC H1P 3J5 Phone: 800-361-7049 [email protected] www.makita.com MAAX Bath Inc Booth No: 623,625 160 Boulevard St-Joseph Lachine, QC H8S 2L3 Phone: 877-438-6229 [email protected] www.maax.com Marwood Ltd Booth No: 735,737,739,741,743, 834,836,838,840,842 PO Box 338, Station A Fredericton, NB E3B 4Z9 Phone: 506-444-7106 [email protected] www.marwoodltd.com Metrie Booth No: 99,100,102,104,106,108 200 Akerley Blvd Dartmouth, NS B3B 1Z9 Phone: 902-468-9292 [email protected] www.metrie.com Mirolin Industries Booth No: 513 60 Shorncliffe Rd Toronto, ON M8Z 5K1 Phone: 800-760-3388 [email protected] www.mirolin.com 2 0 16 A BSDA BUIL DING SUPPLY E X P O MONC TON COLISEUM COMP L E X , MONC TON, NB Exhibitor Listings Mitek Builders Products (USP Structural Connectors) Booth No: 329 2952 Joseph A. Bombardier Laval, QC H7P 6E3 Phone: 450-902-7001 [email protected] www.uspconnectors.com Mitten par/by Plygem Booth No: 338,340 215 English Drive Moncton, NB E1E 3Y8 Phone: 506-858-8824 [email protected] www.mittenbp.com Neos-Gordonply - Division of Richelieu Hardware Ltd Omni Booth No: 114,116 6100 - 75 Queen Montreal, QC H3C 2N6 Phone: 800-361-3607 [email protected] www.omnisolutions.ca Orgill Canada Booth No: 201, 203 169 Regency Park Drive, Suite #207 Halifax, NS B3S 1P4 Phone: 902-240-3439 [email protected] www.orgill.com Owens Corning Canada LP Prime Fasteners Ltd Booth No: 716, 718, 720 120 Loftus St Moncton, NB E1E 2N2 Phone: 506-853-1083 [email protected] Prime Material Handling Equipment Limited Booth No: 301,303 10 Canal Street Dartmouth, NS B2Y 2W1 Phone: 902-468-1210 [email protected] [email protected] www.primematerial.com ProfitMaster Canada Booth No: 729 4855 Autoroute 440 Ouest Laval, QC H7P 5P9 Phone: 800-567-6780 [email protected] www.richelieu.com Booth No: 517 72 Collingwood Avenue Brampton, ON L7A 1L7 Phone: 905-495-3555 [email protected] [email protected] [email protected] www.owenscorning.ca Novik Inc Paragone Inc. Booth No: 538,540 1000 Aviation Avenue Dieppe, NB E1A 9A3 Phone: 506-384-6101 [email protected] www.resisto.ca Booth No: 811,813 160 rue des Grands-Lacs St-Augustin-de-Desmaures, QC G3A 2K1 Phone: 418-878-6161 [email protected] www.novik.com ODL Booth No: 616 65 Courtland Avenue Vaughan, ON L4K 3T1 Phone: 705-717-0106 [email protected] OGC Booth No: 114,116 6100 - 75 Queen Montreal, QC H3C 2N6 Phone: 888-642-7587 [email protected] www.ogcinc.ca Booth No: 207 270 Rue de Bordeaux St-Augustin-de-Desmaures, QC G3A 2G7 Phone: 418-878-8601 [email protected] Peter Kohler Windows & Entrance Systems Booth No: 723,725,727,822,824,826,828 PO Box 131 Debert, NS B0M 1G0 Phone: 800-565-4396 [email protected] [email protected] www.peterkohler.com PPG Architectural Coatings Booth No: 520,522 8200 Keele Street Concord, ON L4K 2A5 Phone: 905-738-7494 [email protected] Booth No: 114,116 300-135 Innovation Drive Winnipeg, MB R3T 6A8 Phone: 800-340-4492 [email protected] www.pmcanada.com Resisto Division of Soprema Richelieu Hardware Ltd Booth No: 204,206 7900 Boul Henri Bourassa Ouest St-Laurent, QC H4S 1V4 Phone: 514-832-4010 [email protected] www.richelieu.com Richlu Manufacturing Booth No: 227 85 Adelaide St Winnipeg, MB R3A 0V9 Phone: 204-942-3494 [email protected] [email protected] www.richlu.com ABSDA Building Supply News 47 ORGILL CUSTOMER INSIGHTS Now, Orgill Gives All Dealers A Choice. There’s No Catch Retailers who do business with Orgill have access to thousands of products, industry-leading retail programs and a world-class team of distribution professionals. But the best part is, there is no catch. Retailers only pay for the products, programs and services that they feel are right for their business. THERE ARE NO ADVERTISING FEES, NO PROGRAM MANDATES, NO CO-OP CHARGES OR MEMBERSHIP DUES—EVER. You Don’t Pick up the Tab As a privately owned company, we constantly make investments in our product lines, distribution enhancements and our infrastructure to better serve our customers, because we know that our customers ultimately make the decision about who they choose to do business with. Unlike other distributors, however, when we want to improve our services and efficiencies, we don’t ask our customers to pay the price for it. A Unique System for Unique Retailers With thousands of SKUs in stock, Orgill can deliver unique assortments to customers of all shapes and sizes throughout Canada. With more than 160 years of distribution experience, you know you can count on Orgill to deliver when you need it. A Simple Mission As Orgill has emerged as the world’s largest independent hardlines distributor, our mission hasn’t changed. Like our way of doing business, our mission is simple and to the point… “help our customers be successful.” Everything we do at Orgill focuses on fulfilling that mission and ensuring our customers’ success. Now, Retailers Throughout Canada Have A Choice! To find out how Orgill can help you be more successful, call us today! 1-800-347-2860 EXT. 373 • WWW.ORGILL.COM Orgill, Inc. P.O. Box 140, Memphis TN 38101-0140 2 0 16 A BSDA BUIL DING SUPPLY E X P O MONC TON COLISEUM COMP L E X , MONC TON, NB Exhibitor Listings Robbins Lumber Distribution Company Booth No: 323,325 76 Williams Avenue Dartmouth, NS B3B 0A1 Phone: 902-468-0003 [email protected] Roxul Booth No: 302 8024 Esquesing Line Milton, ON L9T 6W3 Phone: 905-864-8368 [email protected] [email protected] www.roxul.com Sea Action Sales Sexton Group Ltd Booth No: 430 36 Marjorie Street Moncton, NB E1C 2X1 Phone: 506-588-0121 [email protected] Booth No: 421 46-1313 Border St Winnipeg, MB R3H 0X4 Phone: 204-694-0269 [email protected] [email protected] www.sextongroup.com Seljax Int’l Inc Booth No: 331 #303, 314 McLeod Avenue Spruce Grove, AB T7X 0J6 Phone: 800-661-7955 [email protected] [email protected] www.seljax.com Shaw Brick Booth No: 615,617 PO Box 536 Fredericton, NB E3B 5A6 Phone: 506-453-9700 [email protected] www.shawbrick.ca ABSDA Building Supply News 49 2 0 16 A BSDA BUIL DING SUPPLY E X P O March 2 & 3, 2016 Exhibitor Listings Shaw Resources T S Simms, & Company Limited Snyder Sales Group Booth No: 613 PO Box 60 Shubenacadie, NS B0N 2H0 Phone: 902-758-4722 [email protected] [email protected] www.shawresources.ca Booth No: 300 560 Main Street, Suite 320 Saint John, NB E2K 1J5 Phone: 800-561-9100 [email protected] www.simms.ca Booth No: 534-537 116 Ritcey Cres Dartmouth, NS B2W 6J8 Phone: 902-830-4557 [email protected] www.maax.com Sherwin Williams Diversified Brands Canada - Paint Segment Simpson Strong-Tie Canada Ltd Booth No: 212 5 Kenview Boulevard Brampton, ON L6T 5G5 Phone: 800-999-5099 [email protected] www.strongtie.com SOLARSEAL CANADA, a Division of Extreme Window & Entrance Systems Booth No: 819,821,918,920 5230 Boul. Royal Shawinigan, QC G9N 4R6 Phone: 819-537-5925 [email protected] Booth No: 121,123,125,127,220,222,224,226 80 Loftus Street Moncton, NB E1E 2N2 Phone: 506-384-3667 [email protected] www.solarsealcanada.com Spectrum Brands HHI Group Booth No: 107,109 6451 Marine Drive Gaetz Brook, NS B0J 1N0 Phone: 902-802-6555 [email protected] Spruce Computer Systems Inc Booth No: 412 4400 Alliance Gateway Fwy #154 Fort Worth, TX 76177 Phone: 817-662-3469 [email protected] www.sprucecomputer.com Rate includes: From • Complimentary Hot $ * Continental Breakfast plus taxe s • Free Parking • Free Wi-Fi Stay with us and be entered into a chance to win a two night stay at any Rodd Hotel. 94 434 Main Street | Moncton, New Brunswick www.roddmoncton.com Call toll free 1.800.565.7633 (RODD) to access rates at all Rodd Hotels for ABSDA members 50 Expo Edition Standard Doors Inc Booth No: 601,603 2300 Francis Hughes Laval, QC H7S 2C1 Phone: 800-361-7535 [email protected] www.standarddoors.com Extensive Supply Chain with Microbead technology Exclusively available at Meet Wide Product Selection n a s u S n o s n i Rob Ace Canada offers a unique blend of hardware, lumber and building material programs. Offers like: regional pooling yards, competitive prices, special buys and dealer shows. Ace works hand in hand with dealers; listening and providing outstanding support. Ace, Princeton, BC On-line Training Strong Buying Power Together we are Ace! Explore all of the opportunities and benefits of converting your store to an Ace. Email: [email protected] or call 1-844 364-4223 March 2 & 3, 2016 2 0 16 A BSDA BUIL DING SUPPLY E X P O Exhibitor Listings Taiga Building Products TIM-BR MARTS LTD Tuff Industries Booth No: 432-441 120 Ilsley Avenue Dartmouth, NS B3B 1S7 Phone: 800-824-4237 [email protected] www.taigabuilding.com Booth No: 619,621 99 Wyse Road, Suite 910 Dartmouth, NS B3A 4S5 Phone: 902-835-7242 [email protected] [email protected] [email protected] [email protected] www.timbrmart.ca Booth No: 722 2855 Mountview Street Abbotsford, BC V2S 3L9 Phone: 604-785-4704 [email protected] www.econodek.com Task Tools Booth No: 327 245 Braneida Lane Brantford, ON N3S 7W8 Phone: 800-268-2304 [email protected] www.task-tools.com Thermo-Cell Industries Booth No: 732 19 Rue Hubert Edmundston, NB E3V 4K7 Phone: 506-737-3566 [email protected] www.thermocell.com TORBSA Limited Booth No: 515 21 Parr Blvd., Unit 6 Bolton, ON L7E 4G3 Phone: 905-857-5811 [email protected] [email protected] www.torbsa.com Truefoam Limited Booth No: 210 11 Mosher Drive Dartmouth, NS B3B 1L8 Phone: 902-468-5440 [email protected] www.truefoam.com United States Stove Company Booth No: 539,541 227 Industrial Park Road South Pittsburg, TN 37380 Phone: 423-837-2100 [email protected] www.usstove.com Uscan Industrial Fasteners Ltd Booth No: 304 87A Brunswick Blvd Dollard Des Ormeaux, QC H9B 2J5 Phone: 800-361-6299 [email protected] VICWEST Booth No: 306 671 Royal Road Memramcook, NB E4K 1X1 Phone: 506-758-8181 [email protected] www.vicwest.com Watgo Sales & Marketing Booth No: 307 PO Box 969 Lunenburg, NS B0J 2C0 Phone: 902-634-7222 [email protected] 52 Expo Edition 2016 Buyers Guide Order Your Copy Today Look at the Value... • Company Contact List • • Product Source Guide • • Over 400 Dealers in Atlantic Canada Names of Key Industry Personnel Over 250 Supplier Listings This publication contains a comprehensive list of building supply retailers in Atlantic Canada with listings by province both by municipality and alphabetically, with detailed information including address, phone, fax, email, Buying Group affiliation and principal contact. Also included is a listing of ABSDA supplier members, making this publication a great resource tool. 2016 Buyers Guide Order Form Cover Company Contact Person Address Phone Fax Email Price ABSDA 70 Englehart Street Dieppe, New Brunswick E1A 8H3 Phone: (506) 858-0700 Fax: (506) 859-0064 Email: [email protected] H.S.T. #R106736168 Members:Non-Members: $45 plus 13% HST $120 plus 13% HST Method of Payment: Cheque Enclosed Bill Me (ABSDA Members Only) Visa, MasterCard Card # Expiration Date: Order Your Copy Today! Meeting Room Space Available at the ABSDA Members Building Another ABSDA Member Benefit Contact the ABSDA Office (506) 858-0700 Board Room Conference Room Seating for Ten around a 12’ Boardroom Table Seating for up to 32 U-Shaped advertisers index ACCEO Solutions (OGC, Omni, ProfitMaster) 13 Gentek Building Products Ace/Truserv Canada 51 Hampton Inn AFA Forest Products 41 Home Hardware Stores Limited 7 Auto Stak Systems Canada Inc 16 Home Hardware Stores Limited 46 Best Western Plus 52 IKO Industries Ltd 37 Big Foot Systems 45 JELD-WEN22 BIK Hydraulics Inside Back Cover 9 49 Marwood Ltd 10 Bonaventure Agency 18 Orgill Inc 48 Casino New Brunswick 44 Owens-Corning Canada LP 46 Peter Kohler Windows & Entrance Systems 39 Chateau Moncton 4 Delta Beausejour 23 PWI Insurance Services 4 Four Points By Sheraton Moncton 49 Residence Inn Marriott 19 Groupe BMR Inc 21 Richlu Manufacturing 25 Building Products of Canada Corp 43 Rodd Moncton 50 CanRoof Corporation Inc 37 Sexton Group 12 CanWel Building Materials Inside Front Cover Taiga Building Products 5 Castle Building Centres Group 15 Thermo-Cell Industries Ltd 24 Castle Building Centres Group 40 TIM-BR MART 27 Castle Building Centres Group Outside Back Cover TORBSA Limited 42 Extreme Window & Entrance Systems 54 Expo Edition 35 Turn-Key Boom Truck Packages Sales – Service – Custom Orders Nationwide 24/7 Crane Tech Support Celebrating 25 Years in Business – 1990-2015 Unloading Solutions for East Coast Building Supply Retailers Truck-Mounted Forklifts • Truck mounted forklift to enhance customer service • Up to 5,500 lbs lifting capacity – 4-Directional Available • All-terrain 3WD with traction control and 12” ground clearance • Telescopic boom with extra forward reach and 138” lift height • Perkins Diesel - 52HP liquid cooled • Customized truck, deck, and forklift packages available • Ready to work packages available for quick delivery Wallboard & Material Handling Booms • 3 - 5 - 6 and 8-Storey Booms available • Unload building materials in a variety of locations: windows, rooftops,job sites, driveways etc. • Proportional radio remote controls with optional top seat to maximize efficiency and visibility • Continuous boom rotation with planetary gear drive, reduced maintenance - life time performance Knuckle Booms • Available in sizes to suit ANY vehicle from 3 - 170 ton/m • Installed behind the cab or at the end of the frame • Available with pallet forks, drywall forks or with a hook to unload a variety of products • Available with radio remote control to reduce manpower • Can be combined with a roll-off or dumping deck to maximize flexibility and utilization of vehicle Head Office 41 Claireville Drive Toronto, ON M9W 5Z7 Call (888) 557-2244 or (416) 679-3838 www.bikboomtrucks.com Dealer Associate in NB & NS MacFarlands – 15 Ilsley Avenue Dartmouth, Nova Scotia B3B-1L3 Call (902) 468-3788 Fax (902) 446-4089 ABSDA Building Supply News 55 www.macfarlands.com Why are so many Independents switching to Castle? GET THE FACTS - IamCastle.ca Castle is 100% member owned and member directed. Contact the Business Development Manager in your area. Northern New Brunswick Maritimes Newfoundland & Labrador Robert Legault Terry Mulock Bob Delaney (514) 208-4158 (902) 471-3985 (709) 649-7173 [email protected] [email protected] [email protected]