JobStreet.com
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JobStreet.com
} Improving Lives Through Better Careers { Theme: Meeting Today’s and Tomorrow’s Needs Strategising Talent Development: Preparing For Tomorrow’s Needs 1 December 2010 SINGAPORE • MALAYSIA • PHILIPPINES • INDONESIA • INDIA • JAPAN • THAILAND Copyright © by JobStreet.com Agenda • Intro of JobStreet.com • Employment Outlook • New Economic Model & the National Key Economic Activities in Economic Transformation Program • Key HR Trends & Strategies • Enhance Quality of Our Graduates Copyright © by JobStreet.com Corporate Overview JobStreet.com is an Online Recruitment Service Provider Asia’s Leading No. 1 Proven Malaysia Philippines Singapore Indonesia Japan Thailand (new) 30,000+ Corporate Clients 1,500,000+ Jobseekers Listed on Bursa Malaysia Main Board Award Winner •Top 30 Brands in “Malaysia’s Most Valuable Brands” Awards (2009, 2008) • MITI Industry Excellence Awards (2009, 2007) • Deloitte Technology Fast 500 Asia Pacific (2008) • KPMG/The Edge Shareholder Value Awards (2008, 2007, 2006) • Top 500 FORBES Asia (2007) •BrandChannel Reader's Choice Award, AsiaPacific region (2006) Copyright © by JobStreet.com Our Operations Malaysia since 1995 Philippines since 1999 Singapore since 1999 India since 2000 Indonesia since 2005 Japan since 2007 Thailand - 2009 Copyright © by JobStreet.com Agenda • Intro of JobStreet.com • Employment Outlook • New Economic Model & the National Key Economic Activities in Economic Transformation Program • Key HR Trends & Strategies • Enhance Quality of Our Graduates Copyright © by JobStreet.com JobStreet.com Employee Confidence Index for Malaysia is back at pre-crisis stage JobStreet.com Employee Confidence Index (Malaysia) 60 Confidence Index 50 40 30 20 10 0 Feb-07 Mar-07 Apr-07 May-07 Jun-07 Jul-07 Aug-07 Sep-07 Oct-07 Nov-07 Dec-07 Jan-08 Feb-08 Mar-08 Apr-08 May-08 Jun-08 Jul-08 Aug-08 Sep-08 Oct-08 Nov-08 Dec-08 Jan-09 Feb-09 Mar-09 Apr-09 May-09 Jun-09 Jul-09 Aug-09 Sep-09 Oct-09 Nov-09 Dec-09 Jan-10 Feb-10 Mar-10 Apr-10 May-10 Jun-10 Copyright © by JobStreet.com Zooming in… February 2009 had a sharp V-shape drop and rebounced 53.0 51.0 49.0 47.0 45.0 43.0 Copyright © by JobStreet.com JobStreet.com Employee Confidence Index for Singapore fell badly in 2008-2009, but has rebounced by more than half JobStreet.com Employee Confidence Index (Singapore) 70 60 Confidence Index 50 40 30 20 10 0 Jun-10 May-10 Apr-10 Mar-10 Feb-10 Jan-10 Dec-09 Nov-09 Oct-09 Sep-09 Aug-09 Jul-09 Jun-09 May-09 Apr-09 Mar-09 Feb-09 Jan-09 Dec-08 Nov-08 Oct-08 Sep-08 Aug-08 Jul-08 Jun-08 May-08 Apr-08 Mar-08 Feb-08 Jan-08 Dec-07 Nov-07 Oct-07 Copyright © by JobStreet.com Zooming in… Singapore has a much sharper drop and their rebounce is over a longer period of time as well 58.0 53.0 48.0 43.0 38.0 Copyright © by JobStreet.com Malaysia's Job Outlook Confidence @ Q4 2010 Comparison with 4Q2009: Respondents were definitely more optimistic this time around, compared with Q4 2009 About 51 percent said that the job outlook will be better this year, a slight jump from the 48 percent who answered similarly last year 21 percent of respondents thought that employment prospects will get worse, an improvement from the 23 percent in the same period last year. Copyright © by JobStreet.com Malaysia's Job Outlook Confidence @ Q4 2010 Hiring Activities: It’s still very cautious landscape from the employers’ perspective: a 50-50 for hiring activities, with 49.3% saying they will hire more or maintain the same rate. 40% say they will hire less and only 10% mentioned that they are not hiring. Copyright © by JobStreet.com Month to Month Job Posting Trends from 2007 to 2010 •US sub prime crisis intensified • Lehman Brothers filed for Chapter 11 •Explosion of Jobs beginning March 2010! •Lowest point of confidence in Jan 2009 • V-shape recovery thereafter 12 Copyright © by JobStreet.com Top 10 Industries by Job Ads: Manufacturing, Construction & ICT (Software) industry are contributing 40% of total advertisement Top 10 Industries for 08, 09 & 10 3200 ManufacturingProduction 3000 Construction/Property 2800 ICT-Software 2600 2400 2200 Financial ServicesBanking 2000 Manufacturing-E&E 1800 Services-Consulting 1600 1400 Services-Others 1200 Consumer-Trading 1000 800 ICT-Telco 600 400 Services-Education 200 Aug-10 Jul-10 Jun-10 May-10 Apr-10 Mar-10 Feb-10 Jan-10 Dec-09 Oct-09 Nov-09 Sep-09 Aug-09 Jul-09 Jun-09 Apr-09 May-09 Mar-09 Feb-09 Jan-09 Dec-08 Oct-08 Nov-08 Sep-08 Aug-08 Jul-08 Jun-08 May-08 Apr-08 Mar-08 Feb-08 Jan-08 0 13 Copyright © by JobStreet.com Top Job Categories in Malaysia for 3rd Quarter 2010. These are also Top Low Supply Jobs Finance - General/Cost Accounting Clerical/Administrative Support Marketing/Business Development IT/Computer - Software IT/Computer - Network/System/Database Admin Manufacturing/Production Operations Human Resources Customer Service Banking/Financial Services Purchasing/Inventory/Material & Warehouse Management Copyright © by JobStreet.com Agenda • Intro of JobStreet.com • Employment Outlook • New Economic Model & the National Key Economic Activities in Economic Transformation Program • Key HR Trends & Strategies • Enhance Quality of Our Graduates Copyright © by JobStreet.com One of the Strategic Reform Initiatives in Economic Transformation Programme is Developing Quality Workforce Copyright © by JobStreet.com Top 5 National Key Economic Activities as listed out in the Economic Transformation Programme Copyright © by JobStreet.com For most of the industries, the total jobs availability has been increasing steadily since 2009 7,000 Ad Posted by Industry FY 2009 till July 2010 by Quarter 6,000 Business Services 5,000 Information and Communications Technology (ICT) Wholesale and Retail 4,000 Financial Services Electrical and Electronic 3,000 Education Services 2,000 private healthcare Tourism 1,000 Oil and Gas 0 Q1 '09 Q2 '09 Q3 '09 Q4 '09 Q1 '10 Q2 '10 Q3 '10 Copyright © by JobStreet.com Total applications went down from Q1 2009 to Q3 2009, but has since bounced to a peak in Q1 2010. For Q2& Q3 2010, total applications have moderated Average Application Received (by Industry) FY 2009 till July 2010 Financial Services 143 134 138 Oil and Gas 125 120 Education Services 111 Agriculture 84 Tourism Electrical and Electronic Wholesale and Retail Information and Communications Technology (ICT) Business Services Q1 '09 Q2 '09 Q3 '09 Q4 '09 Q1 '10 Q2 '10 Q3 '10 Copyright © by JobStreet.com Agenda • Intro of JobStreet.com • Employment Outlook • New Economic Model & the National Key Economic Activities in Economic Transformation Program • Key HR Trends & Strategies • Enhance Quality of Our Graduates Copyright © by JobStreet.com Top 5 Job Market trends for 2010 & Beyond 1. Jobseekers will be active and mobile … and choosy 2. Jobs will continue to climb, and application rates will drop 3. Job hopping will be pertinent. Retention is key. 4. Companies need to be more creative & savvy in their recruitment/ attraction activities 5. Employer Branding will be the key differentiator Copyright © by JobStreet.com Change in Local Talent • Many young Malaysian have Choices – To work or NOT to work – location of work – lifestyle preferences • Malaysians today are more adventurous – want to see the world – new economies are attracting talents as place for career growth – China, Vietnam, Cambodia • Access to information – easy link on external opportunities – aware and educated on laws & rights Copyright © by JobStreet.com How is our Salary Compared to Other Countries? IT/ Computer Finance & Accounting Position Level Senior Manager Middle Manager Senior Executive Junior Executive MY 10,610 6,703 3,856 2,432 Average ( RM ) PH 7,692 2,473 1,413 1,015 SG 20,472 12,209 7,732 5,370 Sales (non-Technical) Position Level Senior Manager Middle Manager Senior Executive Junior Executive MY 8,333 5,533 3,273 2,400 Position Level Senior Manager Middle Manager Senior Executive Junior Executive Average (RM) MY PH SG 11,251 6,154 21,616 7,059 2,857 13,081 4,352 1,688 9,013 2,671 1,010 6,162 Sales (Technical) Average ( RM ) PH SG 5,692 15,938 2,220 9,461 1,531 6,986 1,058 5,202 Position Level Senior Manager Middle Manager Senior Executive Junior Executive MY Average ( RM ) PH - - 6,150 2,628 3,700 1,648 2,820 1,038 SG 16,396 11,555 7,980 6,218 Singapore jobseekers generally earn higher due to the exchange rate, so this will likely be an attractive factor for jobseekers who are mobile and willing to explore overseas opportunities. Copyright © by JobStreet.com What matters most?: JobStreet.com – Youth Says Malaysian Youth Survey 2009 • 56% youths are willing to put up longer hours for higher pay. • 75% of youths say that they are prepared to dedicate their lives to their careers. Note: 3,000 youths in Malaysia responded to the survey Copyright © by JobStreet.com What matters most?: JobStreet.com – Youth Says Malaysian Youth Survey 2009 • 50% youths picked flexible working hours as their preferred benefits. • 95% of youths feel that it is the responsibilities of employers to provide job training and guidance to new employees. Note: 3,000 youths in Malaysia responded to the survey Copyright © by JobStreet.com Companies : Realising the Importance of Employer Branding Retains Current Employees 93% Increases Employee Engagement or Satisfaction 91% Attracts Job Candidates 90% Motivates Employees in Their Work 79% Leads to Improved Business Results 71% Other (e.g., Unique Culture) 4% Do NOT believe there are significant benefits (n = 228) 1% 0 % 20 % 40 60 80 % % % Percent of Respondents that have experienced improvement Source: Hewitt’s Survey on “Emerging Trends in Employee Branding” It’s the Employer’s positioning in the talent market: – It differentiates a company’s employment offer from others – It relates to and supports the company brand promise – It relates to and supports the desired company culture – It’s the relationship a company create between the employees and the organization – The brand reflects and communicates the employment experience a company offers to current and potential employees… 100 % Copyright © by JobStreet.com Creative Employer Branding Campaigns Copyright © by JobStreet.com Key Discussion Area • Private sector to work closely with Government: – What else would pull or push top talents into or away from Malaysia • Keeping clusters of technical expertise is crucial for Malaysia’s future advancements – Electronics, Aerospace, Bio tech, ICT etc. • Drive salary competitiveness to compete with HK, Singapore & China • Expediting development/productivity of new graduates Copyright © by JobStreet.com Agenda • Intro of JobStreet.com • Employment Outlook • New Economic Model & the National Key Economic Activities in Economic Transformation Program • Key HR Trends & Strategies • Enhance Quality of Our Graduates Copyright © by JobStreet.com Top reasons why Malaysian fresh graduates stay unemployed Reasons why Fresh Grads are unemployed (Year 2009 survey) 55% Asking for unrealistic salary/benefits 48% Poor command of English language 38% Choosy about their first job or company 35% Poor character, attitude or personality 33% Poor communication and other basic soft skills Syllabus not meeting demands of industry 22% Knowledge of skills not deep enough 17% Ill-prepared for job interview 13% Unable to demonstrate problem-solving ability 11% Show little or no interest in the job applied 10% No opening available for fresh graduates 7% Poor general knowledge Some jobs may require gender profiling 4% 2% Poor command of Bahasa Malaysia 0% Poor command of Mandarin language 0% All Copyrights reserved Copyright © by JobStreet.com Singaporeans & Filipinos have better English than Malaysians Average English Language Assessment Scores 32.0 30.5 29.8 30.0 29.3 28.0 26.0 24.0 22.3 22.0 20.0 Singapore Philippines All Copyrights reserved Malaysia Indonesia Copyright © by JobStreet.com Singaporeans & Filipinos have better English than Malaysians 32.0 JobStreet.com English Average English Language Assessment Scores Language Assessment was launched in November 2009, and up to now, more than 1.1 Million South East Asians have taken the assessment. 30.5 30.0 29.8 29.3 28.0 26.0 24.0 22.3 22.0 20.0 Singapore Philippines All Copyrights reserved Malaysia Indonesia Copyright © by JobStreet.com Malaysian Managers have same quality of English as their Singaporean & Filipino peers, but not our fresh graduates Managers – OK Fresh Grads – BAD 33.0 31.8 32.0 31.8 31.6 31.0 30.0 28.8 29.0 28.4 28.0 27.5 27.0 26.0 25.0 Singapore Malaysia Fresh/Entry Level Philippines Managers All Copyrights reserved Copyright © by JobStreet.com Malaysians graduate from local universities earn on average 15%20% less than Malaysians graduate from overseas universities after working for 5-10 years China Press (6th August 2010) JobStreet.com CEO, Mark Chang pointed out that in the survey, overseas graduates’ salaries 5 to 10 years after graduation is higher than local graduates’ salaries by 15%-20%. He added, after studying random sample of 30,000 to 50,000 people, it was found that overseas graduates have higher increments compared to local graduates. However, for Singapore, there is little difference between the salaries of local and overseas graduates. All Copyrights reserved Copyright © by JobStreet.com Thank You