DISA NCES Collaboration AIS Review

DISA Collaboration in a Command and Control
Environment
Providing Collaboration Capabilities
to US DoD customers worldwide
International Data Links Symposium, Washington DC
October 16th, 2007
John Thomas
1
Agenda
ƒ DISA Collaboration and it's basic capabilities and
status
ƒ DISA Collaboration provided as a service or enclave
ƒ Collaborating across organizational boundaries, as
driven by events
ƒ DISA Collaboration supporting C2 – a few examples
ƒ Lessons learned
2
Strategic Context for DoD Transformation
ƒ Post Desert Shield / Desert Storm
– Information Sharing
Trends in
Government
– Joint & Coalition Interoperability
– Joint Training
Changing The Rules
– Joint Requirements
Performing On Demand
– New Threats Emerging
– Multinational Information Sharing
Providing Competition,
Choice, & Incentives
Technology
Performance Mgt
– Increased urgency to transform
– No longer could rely on mass
– New Tactics, Techniques, and Procedures (TTPs)
3
Engaging Citizens
Alignment
Through
Governance
ƒ Post 9/11
– GWOT
People
Processes
Using Networks &
Partnership
Core Enterprise Services are a critical component
to DoD’s Net-Centric Warfare vision
DoD
Net-Centric
Data Strategy
n
O
n
o
i
t
a
m
r
o
Inf
Global Connectivity
(Transformational
Communications)
Information
Assurance
Strategy
d
n
a
m
e
D
Core Enterprise
Services
(NCES)
Global connectivity, real-time collaboration, and rapid
and continuous information exchange
4
4
What is Net Centric Enterprise Services (NCES)?
ƒ NCES enables information sharing by connecting
people/systems who have information with people/
systems who need information
– For people who have information, NCES provides global
information advertising and delivery services
– For people who need information, NCES provides global
services to find and receive information
5
Collaboration Services will be acquired via DISA’s
NCES Program
Capabilities Needed by
NCES Increment I IOC
Core Enterprise Services
Collaboration
Product Lines
Mediation
IA / Security
Discovery
Enterprise
Collaboration
Enterprise Portal
Service Management
Storage
Application
Messaging
User Assistant
6
Content Discovery &
Delivery
SOA Foundation
• Enterprise Collaboration
–Web Conferencing
–Instant Messaging
–Chat Rooms
• Enterprise Portal
- Single Sign-On
• Content Discovery & Delivery
–Federated Search Service
–Enterprise Catalog Service
–Data Source Integration
–Content Delivery
• SOA* Foundation
–DoD Web Services Profile
• Web Service Profile Update
–Service Discovery
• Service Registry Integration
• Metadata Registry
Integration
–Service Security
• Attribute access control
–Service Management
• Alerts
• Automated Failover &
Recovery
–Identity Management
–Metadata Services
–Service Mediation
–Machine-to-Machine
Messaging
NCES’ Collaboration Service
The e-CollabCenter provides tools that support
people working together remotely in real time
ƒ Commercial Managed Service – usage-based
– Provides the mechanism for communicating and sharing information
– Adopt, Buy, Create (ABC) – Speed and spiral new capabilities
– Only equipment necessary is a computer and a network connection
– Accessible and available to all DoD personnel at no charge to Services/Commands
– DoD personnel may invite non-DoD personnel to web conferences
ƒ Contract Awarded Jul 2006
– Unclassified Service established in Sept 2006
– Unclassified Limited Operating Authority Granted Feb 2007 – 100,000 registered users
– Classified Service established Feb 2007
ƒ Second Button Awarded Jun 2007
Goal: Provide a Full Range of Collaboration Capabilities
7
E-CollabCenter.com/CCES Overview of Capabilities
Category
People Finder
Capability
Key Software
Search by Name, Organization, Phone #
IBM WebSphere Portal v5.1
Manage Contact List
IBM Tivolli Directory Server v6.0
Send Email or Instant message
Instant
Messaging
Presence and Awareness (In or Out of portal)
IBM Sametime v7.5 CF1
Securely Send and Receive Messages (One-on-One or Group Chat)
Instant Technology IMTegrity V3.4
File Transfer
Audio/Video
Automatically archived and searchable
Persistent Chat
Rooms
Restrict Access and Password Protect
Leave Messages
Store and share files
Instant Technology TeamSessions
v2.5B7
Instant Technology IMTegrity V3.4
Enable Alerts
Archived to preserve decision points
Web
Conferencing
Scheduled or Ad Hoc
IBM Sametime V7.5 CF1
Presence and Awareness within meeting
IBM Sametime Enterprise
Management Server v7.5 CF1
Session Management
Private Instant Messaging w/participants
Group Chat/Discussion w/meeting participants
Whiteboarding
Application Sharing/Broadcasting
File Transfer
Audio and/or Video
Voting/Polling
Multiple Sessions
Recording
Include Non Directory users
8
Instant Technology IMTegrity v3.4
Supports All Net Centric Environments…
More bandwidth----- Æ------Æ Less Bandwidth
E-CollabCenter.com/CCES supports low-bandwidth,
intermittent network connectivity
9
Bandwidth Requirements
10
Recommended
BW (Min)
Functionality
up to 6 kbps
You have marginal bandwidth for Instant Messaging and
Chat Rooms
6 kbps to 24
kbps
You have ample bandwidth for Instant Messaging and
Chat Rooms but not a Sametime e-meeting
24 kbps TO 40
kbps
You have sufficient bandwidth for a data-only e-meeting,
audio will be marginal, do not attempt to use video.
40 kbps to 70
kbps
You have sufficient bandwidth for an e-meeting with
audio, use of video is not recommended
70 kbps to 100
kbps
You have ample bandwidth for an e-meeting with audio,
video quality will be marginal
Over 100 kbps
You have sufficient bandwidth to use all e-meeting
capabilities: data sharing, audio and video
E-CollabCenter.com/CCES is Accessible from the Internet
Unclassified
Service Site
Your site or ours
Classified
Service Site
Any Location
Enclaves
11
What is an Enclave ?
ƒ Standalone, Configurable Units
ƒ Specific Capacity (Number of Concurrent Users)
and Capabilities may be ordered
ƒ Hardware and Software bundled and delivered
ƒ Same user interface as unclassified and classified
service
ƒ End user organization is responsible for
administration and training
12
Why Use an Enclave versus the Enterprise Service ?
ƒ Local Network or port restrictions/No access to public internet
ƒ Local control of key performance requirements
(bandwidth/load/network)
ƒ Enforcement of Unique Security Requirements
– Support Ad Hoc exercises, experiments and operations
– Support Coalition activities
ƒ Private/Secure – behind org firewalls
ƒ Independently Manage Capability
ƒ Independently Manage Users
– Local control of who has access to full suite of collab tools
13
DISA Collaboration Examples
14
Command and Control Examples
PANAMAX 2007
ƒ Civil and military forces from 20 countries participated in PANAMAX 2007, a U.S.
Southern Command joint and multi-national training exercise co-sponsored with the
Government of Panama, in the waters off the coasts of Panama and in Honduras,
Aug. 29 – Sep. 7.
ƒ The exercise focused on ensuring the security of the Panama Canal from both the
Caribbean and Pacific approaches to the Canal. Simulated ground forces will
participate at Soto Cano air base in Honduras. This year, more than 30 vessels, a
dozen aircraft and 7,000 personnel took part.
ƒ Participating forces comprised Multi-National Force South under a combined joint
task force led by U.S. Navy Vice Admiral Evan Chanik, commander, U.S. Second
Fleet. In addition to the traditional multi-national maritime force participation,
PANAMAX 2007 included the added dimension of both ground and air assets.
ƒ The PANAMAX 2007 exercise scenario included sea-based training devoted to
maritime interdiction operations, and visit, boarding, search and seizure. Additionally,
land-based training in Honduras will focus on command and control, stability
operations, humanitarian assistance and disaster relief operations.
ƒ NCES e-ColllabCenter was the collaboration tool of choice and replaced IWS as
SOUTHCOM’s primary asset.
–
–
–
80 Web Conferences conducted
SIPRNET and NIPRNET
Total 1600 attendees
Delivering Collaboration Across Organizational Boundaries
15
Day to Day Operations
Director DISA / CDR JTF GNO
– Lt Gen Croom – leadership by example
– Weekly Staff Meeting
– 50-75 Web Conference participants (DoD Wide)
– Uses managed service on SIPRNET
– Driving uses across DISA
– BRAC enablement
Driving Change Through Leadership
16
International Presence
Multi-National Virtual Learning Environment
– Office of Naval Research Global (ONRG) in London,UK
– Proof of Concept for On-line Learning for Developing Nations
•
•
•
•
17
Subject matter expert (SME) finder
Instant messaging w/translation
Text Translation for up to 16 Languages
SCORM Compliant
Summary
ƒ Culture
– Managed service vs user owned, operated, & maintained
– Governance
– Advocate for Change
ƒ Business Processes
ƒ Training
ƒ Service Integration & Ease of Use
– Network
– Desktop Configuration
– Integration with other Applications
ƒ Return On Investment (ROI)
ƒ Laws of Physics
18
Questions ?
19
Demonstration of www.e-collabcenter.com
20
E-CollabCenter Home Page
Simple Tabs to Access
Each Tool
Active Web
Conferences
Tool Capability
Summaries and
News
Active Chat
Rooms
21
E-CollabCenter Home Page….What You Can Do
Instant
Messaging:
Instantly and
securely send
and receive
text messages
Active Meetings
Listed on Home
Page
….click on the
meeting you want
to attend from the
home page
Web Conferencing: Join
(one or more) secure
conferences with just 1
participant or hundreds
of others in a single
conference
Chat Rooms:
Enter for chatting or
posting data to be
shared among a
controlled group –
data stays when
you leave the room
Other Features such as “Find People”
22
Active Chat Rooms Listed on Home
Page
….click on the chat room you want
to enter
“Chat with People Using “Instant Messaging”
23
ƒ
Instantly and securely send and receive text messages on your computer
ƒ
Chat one-on-one or with a group of people
ƒ
Check online status of other people (Available, busy, do not disturb, offline)
ƒ
Set your own online status
ƒ
Manage your “buddy list” (List of people that you chat with often)
ƒ
Save chat sessions and view previous chats
ƒ
Send files to other users, receive files from them
Scheduling a Meeting Using “Web Conferencing”…
Schedule a Meeting
24
What Can You Do in a Web Conference?
ƒ
Schedule a meeting
ƒ
See a presentation
ƒ
View or mark up a whiteboard
ƒ
Watch an application demonstration
ƒ
Jointly edit a document
ƒ
Use text chats within the Web Conference
– Public: all participants see the chat
– Private: “side chat” with one or more participants
ƒ
See live video feeds from other people’s webcams
– And send your own video feed
ƒ
25
Conduct and participate in online polls
Web Conferencing Capabilities
26
ƒ
Join with a few, or thousands, of others in a secure online e-Meeting room
on your computer
ƒ
See who is in the meeting, and their status
ƒ
Hear, see, and speak using audio/video on your computer, or audio/video
conferencing equipment
ƒ
Moderate a meeting (control who does what)
ƒ
Schedule a meeting in advance, or create an instant meeting for ad-hoc
collaboration
ƒ
Replay recordings of scheduled meetings
ƒ
Participate in multiple meetings at the same time
27
Attending a Meeting Using E-CollabCenter
Switch between
Screen Sharing
and Whiteboard
Choose Area To
Share
Participant List and
Awareness Status
(such as online,
busy or offline).
(Click on name for
private chat)
Allow Others to
Control Application
Public (meetingwide) Chat
28
Chat Rooms
29
ƒ
Create persistent rooms for working with others
ƒ
Chat with others who are in the room
ƒ
Leave notes for others to read later
ƒ
Save files and documents for others to see and work on later
ƒ
Review archived chats that have taken place in the room
People Currently
in Chat Room
Log of Chat
Messages
Recent Chat
Room Visitors
Click tabs to access:
Uploaded Files
Notes, Bookmarks,
Alerts, or Search
30
IBM’s Collaboration Service … leveraging E-CollabCenter.com
technology for all new customers
Available to Foreign, Non DoD, and State customers
Commercially proven with the scale,
performance, and security the US DoD requires
ƒ Our service is completely built using COTS collaboration and
security components
ƒ Our COTS hardware and software components are
– proven with world wide commercial industry use
– used by over 12 millions users
– proven at the scale needed by the DoD
ƒ Our Service has industry “Open” and well documented interfaces for
compatibility with existing and future DoD components
– Facilitates integration into existing services and practices
31
Why Use Core Collaboration Enterprise Service
(CCES)?
CCES provides tools that support
people working together remotely in real time
ƒ Use for communicating and sharing information
• Real time in Web Conferences, or
• On your own time in Chat Rooms
• Instant Messaging for Immediate Info Exchanges
ƒ Only equipment necessary is your computer and network
connection
• With or without additional audio/video devices
• For computer audio, use a headset
• For computer audio / video use a headset & camera
ƒ Users may invite non-user personnel to web conferences
32
Core Collaboration Enterprise Service (CCES)
For more information on e-CollabCenter.com visit:
ibm.com/government/ecollabcenter
or contact contact:
Barry Eldridge
[email protected]
1-877-754-7229
33