Never Another - Contact At Once


Never Another - Contact At Once
is today’s Phone-Up.
“ Chat
Since we’ve added Contact At Once!
We’re selling MORE cars.
- Marc Ray, Grogan’s Towne
Chrysler Jeep Dodge
Online UP
You’d never let a customer leave your showroom without saying
hello, but that’s exactly what happens to online shoppers who
visit your website if you don’t have chat. 1 in 3 identified online
shoppers who use Contact At Once! chat buy a car within 60 days*.
Can you afford to miss out on those odds?
You Answer. We Answer. You Win.
So, you know you need chat, but you may have questions about how chats get answered. Contact At Once! offers
the best of both worlds. Answer your own chats when you can. We’ll answer when you can’t. It’s simple, really.
You maximize your staff’s productivity, but never miss another online up. Packages start at just $650 per month.
The Power of A Network
Research says online shoppers visit an average of 18 sites
while they’re looking for a car. Contact At Once! is the only
automotive chat software that lets you create a web of
branded chat connections on the sites where consumers
often look--your own chat network.
Buyers initiate chats from a
variety of sites
Ad Sites
OEM Sites
Chat Connect 360 is proven.
Increase the volume of shopper connections (in addition
to phone and lead forms) by 25%...or more.
Shoppers who chat buy.
In a recent analysis, 1 in 3 identifiable shoppers who
chatted with dealerships also purchased vehicles within
60 days*.
Dealers who chat sell.
Almost half of Contact At Once! customers say they sell at
least 6 cars a month directly from chats**.
*Based on R.L. Polk analysis commissioned by Contact At Once!, 2012
**From Contact At Once! 2012 Dealer Survey
Dealer Sites
Having chat in more places can help build
your brand and sell more cars
You Answer. We Answer. You Win.
Get Started
Adding Chat Connect 360 to a dealership website is simple.
Just a few clicks and you’ll be greeting more online UPs.
Contact At Once! Chat Connect 360:
The Best Choice for Auto Dealers
Build your brand
with customizable photo greetings that instantly connect
you with online shoppers on the world’s busiest auto sites
and your dealer website
Create affinity
with shoppers through real-time interaction and optional
social profiles that help break the ice in new conversations
Chat on the go
with mobile apps for smartphones and tablets
Shoppers Increasingly Prefer TextBased Communications
Automatically logs in and out
based on your availability
Incorporate ratings and recommendations
in agent profiles to build trust and rapport
Almost 5 million Contact At Once! chats were
initiated by shoppers in 2012 alone.
WebWIDE vs. Website Chat
Put chat in the most places where your potential buyers
are looking and manage all chats through one system
out of the 4800+ cars
“ Group-wide,
our internet department sold last
year, 10-12% came as a direct result
of Contact At Once! chat.
Wayne Ussery, Jim Ellis DealershipsDodge
You Answer. We Answer. You Win.

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