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www.goverlan.com About Goverlan www.goverlan.com About the Presenter Raul Ortiz (Raul Ortiz (Goverlan)) Raul Ortiz has over 13 years of system administration and client support experience. Raul has a profound understanding of system administration, system automation and root cause analysis. Previously, Mr. Ortiz has supported fast paced and company critical systems for various financial trading firms such as Goldman Sachs, Pali Capital and Investcorp International. www.goverlan.com Introduction www.goverlan.com 1. Understanding the way you work • • • • Intuitive user interface Easy to deploy and maintain Reduce time-to-resolution Find the user/machine easily! fastConnect allows you to quickly detect which machine the user is currently logged into. Goverlan tightly integrates with Active Directory, providing a familiar interface and structure. www.goverlan.com 2. “Behind the scenes” management • Get your job done without being disruptive! • You do NOT need remote control to: • • • • View system information Manage local users and groups Access the device or task manager Manage printers or map drives • • • • Add/remove programs Windows updates Remote Console Inventory software/hardware assets Administration & Diagnostics allows you to support end-users without starting remote control sessions, leading to less frustration and increased productivity! www.goverlan.com 3. Automation • Automation with intelligence • Global configuration management • Standardize IT operations and economically scale to meet demand. • Fix/configure 1 machine, copy that fix/configuration to 10, or 10,000! Scope Actions provides a comprehensive interface for alerting, reporting or executing actions on multiple machines at once. Deploy Software, run reports on anything from login/logoff history to hardware/software assets deployed. www.goverlan.com 4. Integration with existing infrastructure • Wraps around your existing IT infrastructure – Your remote management solution should be adaptive and leverage existing infrastructure • No database backend • No AD schema modification required Goverlan tightly integrates with Active Directory, leveraging permissions and structure so there is little-to-no learning curve! www.goverlan.com 5. Proactive vs. reactive response • Comprehensive alerting & reporting • Hardware monitoring • Automatic remediation With Goverlan Scope Actions you can automate responses to common issues. You can also initiate responses from other solutions to resolve spyware issues or install patches. www.goverlan.com 6. Supports collaboration • Save and share – Complex commands – Frequently used actions and targets – Re-run with a single click • Team collaboration was one of the things SpiceHeads wished for this holiday season! Goverlan includes multiple sharing and collaboration tools so you can team up to and quickly resolve issues. Easily share custom actions, patches, report configurations and more among your entire team. www.goverlan.com 7. Accuracy & Availability of Data • Reporting – “Don’t sacrifice accuracy or availability” • Report on attributes, software deployed, hardware assets, login/logoff times and much more, all in real-time! SUREDATA is a real-time & database-driven query engine that guarantees the most complete and accurate view of your environment. www.goverlan.com 8. Security • • • • • Secure the connection! Incident response Fix vulnerabilities Centrally manage RMM settings Microsoft and 3rd party patches Goverlan uses AES 256 encryption when communicating with agents. All traffic is encrypted both ways. Audit remote control session history and leverage Active Directory permissions to ensure your network stays secure. www.goverlan.com 9. Great support • Even IT pros like you need someone to lean on once in a while! Goverlan is a highly rated solution provider because of our focus on support. www.goverlan.com Demo Demo! www.goverlan.com 10. Great price! www.goverlan.com 11. Great ROI • Software Deployments BEFORE: 35 hours per month AFTER: 15 hours per month @$35 per hour you save $700 per month! • Collecting/Reporting on Inventory Data BEFORE: 22 hours per month AFTER: 8 hours per month @$35 per hour you save $490 per month! • Desk-side Visits BEFORE: 73 hours per month AFTER: 24 hours per month @$35 per hour you save $1,715 per month! • Bulk AD Management BEFORE: 25 hours per month AFTER: 12 hours per month @$35 per hour you save $455 per month! • Ad-hoc Configuration Changes BEFORE: 29 hours per month AFTER: 13 hours per month @$35 per hour you save $560 per month! www.goverlan.com Next Steps and Free Stuff • Free unrestricted 30-day version http://www.Goverlan.com • Free WMIX http://bit.ly/free-wmix • GoPro Hero 3+ Giveaway! • $50 Gift Card Giveaway! Questions? www.goverlan.com