REAL Mobile Activation Guide

REAL Mobile Activation Guide
Step 1: Go to ESN POC SWAP on your Dealer Portal
Step 2: Insert MEID/ESN
If it is an LTE device Insert ICCID where indicated (this number is found by MEID on phone
settings section)
Select: CDMA (3g phone) ; WIMAX; or LTE
CLICK “Add Device”
-
Phone MEID inserted and CDMA selected in this example …
Step 3 : System will check the Sprint database and REAL Mobile will issue an ACTIVATION CODE.
Copy ACTIVATION CODE
Step 4: For a NEW phone number:
Go to “Activation” tab and insert “ACTIVATION CODE” and the ZIP CODE of the Area code you wish to
have.
CLICK “Submit”
NOTE:
For PORTIN numbers proceed to NUMBER PORTING tab
Step 5: Select the RATE PLAN you wish and
CLICK Submit
Step 6: The system will display
-
New phone number (MDN)
Master Security Lock (MSL) code – to enter into the Service Programming
MSID
Instructions for how to activate Phone and MMS
NOTE:
FOR IPHONE
-
Connect iPhone to WIFI
Dial # # 873283 # (##update#)
iPhone will configure automatically
Step 7: After programming check “yes” and continue where you can apply the PIN payment
Step 8 : You can review the account, MSL, MDN, MSID numbers, expire date, etc.
This information can be accessed at any time from the WIRELESS ACTIVATION ACCOUNT tab