Des Moines - Per Mar Security

ALERT
THE
Keeping our team sharp inside the shield
Branch Feature:
Des Moines
Inside:
Brian Duffy Honored as One of the 20
Under 40 Class
Per Mar Acquires Northern Security
and Security Alarm Systems
Duluth Office Helps the Homeless
Issue 12 | January 2016
Brian Duffy
Mike receiving his award
Brian Duffy Honored as One of
the 20 Under 40 Class
Mike Duffy Receives Lifetime
Achievement Honor
Security Systems News on Oct. 8 announced that Brian Duffy, 28, President—Electronics Security Division,
has been named to its “20 under 40” Integrator Class
of 2015.
At the annual Honeywell Connect 2015 conference in
Scottsdale, AZ, Honeywell hosted an awards dinner
where Michael Duffy, our CEO, was honored with the
Lifetime Achievement award. Mike is only the second person ever to be given this award. It is given to
a member of the Authorized Dealer Program whose
actions over the many years of their career have had
a profound and lasting impression on the lives and
businesses of others, as well as the industry as a
whole. Congratulations, Mike!
Each year Security Systems News receives hundreds
of nominations for this prestigious award. Candidates
are chosen for their technology savvy, leadership capabilities, contributions to the security industry and prospects for future success.
“The Class of 2015 is characterized by exceptional
drive and enthusiasm for the future of the security industry,” said Martha Entwistle, editor of Security Systems News. “The Class of 2015 joins an elite group
of security professionals who have been honored by
Security Systems News over the past eight years.”
Security Systems News presents the awards to 20 security integrators and 20 security end users, all age 40
and under, at TechSec Solutions, the industry’s premiere conference dedicated to new and emerging technologies. “These winners are the future leaders of the
industry. With their tech know-how and dedication, the
industry is in good hands,” Entwistle said.
La Crosse Team Supports
Youth
The La Crosse office presented Chileda with a donation of $200 from the Per Mar Charity Fund to help
build new accessible and safe play space for their
students. Chileda supports children and young adults
with cognitive and behavioral challenges. Their programs are geared not only to serve the students who
live, learn and play within our programs, but to also
serve the families and the local communities.
KIPPS Investigation &
Security is Acquired
ALERT
THE
Keeping our team sharp inside the shield
On September 27, Per Mar acquired the Security Officer contracts of KIPPS Investigation & Security out
of Stillwater, MN. Please join me in welcoming these
clients and Security Officers to the Per Mar family.
Jesse Kipps took great care of his clients for many
years, something we will continue to do for them.
Welcome to the team!
Eau Claire team poses
for a quick picture
The Eau Claire Team Support
Local Law Enforcement and
Special Olympics
The Eau Claire Branch participated in a fundraiser “Run
With The Cops, For Special Olympics.” The event was
held on the campus of the University of Wisconsin-Eau
Claire. In their red Per Mar shirts, Per Mar employees performed as race guides for the kids and participated in the
mile walk, which included conquering the famous university hill. Great job to all that participated in making this a
success.
Day one as part of
the Per Mar family
Per Mar Acquires Northern
Safety and Security
On October 1, 2015, Per Mar acquired Northern
Safety and Security located in Bemidji, MN. There are
over 2000 customers in this new territory for Per Mar
and this is another example of our dedication to building and growing our business. We are excited to have
the members of Northern Safety and Security as part
of the Per Mar team and welcome them. If you get a
chance, drop them a note and welcome them.
With New Branch, Winter Comes
in October? Brrrrrr!
Bemidji Technician Bruce Armstrong told Brian Duffy in
early October that they would have snow before Halloween. Nice job Bruce, by chance do you know the winning
lottery numbers too?
Frozen Pipe Concerns Create
Opportunities
As we head into the cold winter months we should be
reminding customers that frozen pipes can be common
in winter months. Last year, one report said that an average claim for frozen pipes cost about $55,000. The best
solution is low temp devices, especially in cabins or the
empty homes of the “snowbirds” that flock to the warm
weather states.
Ribbon Cutting with
the Chamber in Bemidji
Per Mar Joins Bemidji
Chamber
On November 11, 2015, members of the Bemidji
Chamber of Commerce and our team cut the ribbon
in the Bemidji office to celebrate us joining the Chamber.
Branch Feature:
Des Moines
Members of the Des Moines office gather to celebrate over 40 years of success and growth in the
Des Moines market. The Des Moines branch is a
full-service office, offering Electronic Security and
Security Officers. It is also the headquarters for
Midwest Alarm, our high-end Fire Protection company. Congratulations to all of you on being part of
such a great Per Mar tradition! Happy 40th!
Guards in Mt. Vernon Show
Exceptional Care
I just wanted to give you a heads up about the quality
of your staff. On Sunday, November 22, 2015 at about
0145 hrs, our department was dispatched to Smith Hall in
reference to an intoxicated female that had been outside
and was excessively cold. Upon arrival I met with Bill and
David from Campus Safety. They directed me to a female
sitting on the floor in the common hall just inside the back
door to Smith Hall. She was shivering heavily and bleeding from a small cut to the right knee. I asked Bill and
David to knock on doors and obtain some blankets that we
could cover her with. They both checked several doors
before successfully locating blankets. When LMVAS arrived on scene and began treating her, I was able to speak
with Bill about the situation. He relayed the following; Bill
advised they were checking parking lots and observed a
female in the lot of Smith Hall. He advised that when she
observed them, she promptly cut between some cars and
disappeared. At this point, a guard could easily chalk it up
to a drunk, looking to escape from the view of the “authorities” and continue their patrol. However, your guys, Bill
and David, had the wherewithal to be more vigilant.
They parked their patrol vehicle and began an on foot
search for the female, due to extreme temperatures and
slick conditions. In the time it took them to park and exit,
the female had gone to the back side of Smith Hall out if
sight and away from normal foot traffic. David could hear
someone beating on the back door of Smith Hall and they
quickly located the female. Bill and David observed she
was covered in snow, her clothing was wet to the point
of freezing her sleeves closed, she was shivering heavily
as well as extremely intoxicated. Bill and David quickly
keyed her in to Smith Hall in an attempt to get her out of
the cold. I firmly believe the actions of your guards, saved
this girl’s life.
Upon our arrival, she was somewhat incoherent and had
no idea where she had been or how she got to Smith Hall
(she resides at Olin). 20 minutes after our arrival and she
had been placed in the Ambulance, her body temperature
was still significantly lower than normal. Had Bill and David not begun an active search for the girl, I truly believed
she would have succumbed to the weather. Be proud of
your guys, they did an exceptional job. I don’t know they
fully understand the magnitude of their actions, they were
pretty humble when I expressed my appreciation to them
for what they did, but they really are life savers. Please,
pass on my appreciation for their efforts, they deserve to
be recognized.
Daniel W. (Willie) Daubs #866
Mt. Vernon Police Department
Duluth team member Larry
LeBlanc presents to Shannon
from Life House.
Duluth Office Helps the
Homeless
Life House is a comfortable, consistent and homelike
place where the Duluth homeless and street youth can
discover their potential. The Duluth branch is using the
Per Mar Charity fund donation to help purchase and
construct new cabinets at their homeless shelter, which
will provide expanded storage for the people in need
that stay there.
Slips and Falls
Tis the season for slips and falls. Remember if you are
a Security Officer that you are required to wear grippers that we provide you to protect yourself from slips
and falls. The best way to enjoy time with the family
is to not let yourself get hurt. Remember to be safe in
these wintery conditions.
Proud Per Mar Parent
Congratulations to Marilyn Wilmington, Central Station PMC, whose daughter Britney earned a double
degree in Art and Mechanical Engineering; her other
daughter, Shameika, earned her PhD. Both before
Christmas! Way to go- Mom must be very proud!
Helpful Tips Make You a
Better Communicator:
Email Etiquette
BE EFFICIENT
• Respond to emails within 24 hours
• Use your Out-of-Office Assistant when away and
not responding
• Don’t Reply All unless it’s necessary –it most likely isn’t
• Don’t use the Read Receipt function –it also is
unnecessary
• Don’t send a thank-you email in reply to a thankyou email
• Refrain from sending one-liners such as “thanks”,
“ I got it”, “okay”……..
• Use the “need to know” rule. Only Cc: or Bc: if
necessary or requested
• Use a descriptive Subject Line to assist the recipient
• Don’t overuse the High Priority(!) option
• Or, better yet, pick up the phone
BE PROFESSIONAL
• Proof your entire email, don’t rely on spell check
• Avoid using emoticons, textese (BTW, OMG,
LOL) and overusing exclamation points !!!!!!!
• Don’t send an email when emotional or angry
• Limit using salutations such as “guys”, “ladies”,
“folks”, “hey”
• Be cautious when using sarcasm or humor
• Review the entire thread prior to forwarding
• Don’t type in all caps, IT LOOKS LIKE YOU ARE
SHOUTING
• Avoid sending or responding to emails at unusual
times, such as 2:00 a.m. unless required for business purposes
• Avoid adding personal quotes to your business
email signatures.
BE LEGAL
• Do not forward emails containing defamatory, offensive or obscene remarks or pictures
• Compose your email as if a judge or an attorney
will be reading it
• Emails are the #1 requested court document
• Emails last forever…………..
Security Officer Nick
Ehlen with his awards
Security Officer of the Quarter:
Nick Ehlen
Nick is currently attending Carl Sandburg College to
become a Police Officer. He demonstrates a passion
for law enforcement and particularly the security field.
Nick has become very comfortable in his position and
in a short time he has become a valuable asset to Monmouth College and Per Mar.
He has a keen eye, and routinely identifies deficiencies
on campus. Nick’s exceptional communication skills
have allowed him to connect with the students. This
has proved beneficial when responding to incidents.
On his own time Nick researches campus safety and
security issues nationwide and passes on interesting
articles and information to the rest of the staff. Nick
prides himself on being a professional security guard
and tries to resolve problems at the lowest level before
elevating things to the security supervisor. If he isn’t
sure of what to do he will research the established policies and procedures to find the answers.
Nick is also very effective in gathering information and
putting together a file to build a case. On September
22, Nick responded to a Hit and Run case on campus.
Nick collected the information and wrote a detailed incident report. Typically we would file the report with the
police and let the owners insurance work it out. Unsatisfied with that process, Nick took it upon himself to investigate the incident and because of his hard work he
found a suspect. When Nick questioned the subject,
he denied committing the hit and run. Through Nick’s
persistence and superior interview techniques he was
able to get the suspect to admit to the hit and run. Nick
notified the police and the owner of the car that was
struck by the hit and run driver. Nick showed true concern for the owner of the car that the hit and run driver
struck. Nick’s performance reflects greatly upon himself, Monmouth College, and Per Mar. Congratulations
Nick on leading by example.
P
Brian Duffy and Larry
Winter shake on the
Security Alarm
systems deal
Per Mar Acquires Security
Alarm Systems
On August 1, 2015, we acquired Security Alarm Systems of Hobart, IN. Security Alarm Systems provides
similar services and is a nice addition to our growing
footprint in the state of Indiana.
Ed Vice Named Outstanding
Ambassador
Congratulations to our own Ed Vice for being named
Outstanding Ambassador! Ed was recognized for his
volunteering at ribbon cuttings, luncheons and many
other events for the Chamber in Duluth. A direct quote
about Ed in their newsletter stated, “If you’ve met Ed
at one of our events, you’ve experienced his genuine
welcoming spirit!” Way to go, Ed!
Brad Duffy becomes 3rd VP
of NCISS
Brad Duffy, President of the Security Officer Division,
becomes 3rd VP on the NCISS Executive Committee and Board of Directors. NCISS is considered the
National Voice of Private Investigations and Security.
Their main function is to monitor legislative and regulatory activities affecting the investigations and security industry, as well as develop and encourage high
standards of professional conduct.
L IF
E
M
Wellness Corner
The holidays can be a wonderful time but can also be
stressful…. Need some help?
Did you know you have 24-hour access to a range of free
services and discounts that can help you with a variety
of issues? This is a free benefit that you’re automatically
enrolled in as an eligible Per Mar employee *. Better yet,
your household dependents can also access these same
services.
Here are just some of the things you’re eligible for:
• Three face-to-face sessions with a behavioral counselor for you and your household members. NO COST
• Access to Healthy Rewards discount program: Save
up to 40% off a variety of health and wellness products
and services including gym memberships **
• Online On Demand Webinars on a variety of topics
such as “A Healthier You”, “Creating a Personal Development Plan”, “Disrupting Negative Thoughts” and
more.
• Savings Center: Helps you save on everything from
everyday purchases to big-ticket items, as well as
restaurant discounts, cell phone provider discounts,
movie tickets and much more
• Legal Consultation: Receive a free 30-minute consultation and up to 25% discount on select fees
• Financial Services & Referral: Receive a free 30-minute consultation and 25% discount on select fees with
network providers.
To take advantage of these services, call Cigna Life Assistance at 1-800-538-3543 or visit www.cignabehavioral.
com/cgi
*Eligible Per Mar employees include full-time hourly, salary, administrative and Midwest Alarm employees and
any full-time Security Officer who is enrolled in Allied or
OptiMed. **Varies by zip code
Visit our social sites!
Congratulations & Many More Years….
October
1 Keith Andersen : 5 years
4 Jerry Nichols : 5 years
5 Dilpreet Singh : 5 years
5 JamesSteinberger : 5 years
6 Thomas Leitch : 5 years
11 Jessica Jackson : 5 years
13 Evelyn Patton : 5 years
17 William Watkins : 15 years
19 Marissa Parr : 5 years
20 Edward Wasek : 5 years
20 William Preuss : 10 years
21 Stanley Mazzetta : 5 years
28 Steven Deliberto : 5 years
31 Reginold Bell : 5 years
31 Amanda Dirksen : 5 years
November
1 Michael Madsen : 5 years
1 Veronica Stevenson : 5 years
2 Juanita Fisher : 5 years
4 Christopher Mai : 5 years
6 Michael Mahl : 5 years
10 Thomas Harding : 10 years
15 Eldie Tidwell : 10 years
18 Stephen Bergman : 5 years
22 James Iversen : 5 years
23 Matthew Cunningham : 10 years
23 Shanon Wetterling : 10 years
26 Michelle Vieger : 25 years
27 David Kastler : 20 years
30 Raymond Dickey : 5 years
December
5 Steven Delaney : 5 years
9 Edward Brejcha : 5 years
13 Robert Dunbar : 5 years
13 Roylee Rayburn : 5 years
13 Jerry Vincent : 5 years
13 Constance Sellers : 10 years
20 David Belton : 5 years
22 RyanBejot : 5 years
22 Larry Ellis : 10 years
26 Patricia Brown : 30 years
30 Aron Meinders : 5 years
Security Officer Team Members of the Month/Quarter
September
Darrion Graves – Chicago
Keasha Breneman – Des Moines
Kyle Burke – Eau Claire
Jessica Thiele – Green Bay
Chelsey Albrecht – Mercury Marine
Veronica Stevenson – Milwaukee
Jerry Kellison – Omaha
Mike Jenkner – Rockford
Nick Ehlen – Quad Cities
Mary Anne Harris – Quincy
Raymond Dalgliesh – South Bend
Alisa Michaelson – Twin Cities
Emily Gray – Wausau
October
William Henderson – Chicago
Daniel Alcantar – Des Moines
Kyle Cravens – Eau Claire
William Hairl – Madison
Juniper Getchel – Mercury Marine
Jason Jung – Milwaukee
Julie Coney – Omaha
Teresa Pugh – Quad Cities
Emerson Morrison – Quincy
Kelley Krueger – South Bend
Ronald Seitz – Wausau
November
Bruce Timmer – Cedar Rapids
Kim Holmes – Chicago
Charles Ellsworth – Des Moines
Dale Schalinske Jr – Eau Claire
Michael Oganezov – Madison
Tammy Walters – Mercury Marine
David Wahl – Milwaukee
Eric Warburton – Omaha
Mark Schneider – Quad Cities
Eric Pulis – Quincy
Viona Graham – South Bend
Touchanu Vang – Twin Cities
Donald Bockelmann – Wausau
Team Member Special Offer
If you’re not taking advantage of our great employee purchase program why not?
Call your local office for details.