CORPORATE PROFILE

Transcription

CORPORATE PROFILE

Good Job, Everyone!
Our Corporate Logo “Good-Jo-kun.”He
hopes to make everyone smile.
CORPORATE PROFILE
AEON DELIGHT CO., LTD
[Osaka Headquarters]
Minamisemba Heart Bldg. 2-3-2 Minamisemba, Chuo-ku,
Osaka City, Osaka 542-0081
Tel. (+81)6-6260-5621 (Main)
[ Tokyo Headquarters]
Seiroka Tower 8F, Akashi 8-1, Chuo-ku, Tokyo 104-0044
Tel. (+81)3-3524-8739 (Main)
Our
Management
Principle
Greetings
Becoming a Leading Comprehensive FMS Group at the Global Level
We Pursue the Creation of “Environmental Value”
for Our Customers and Local Communities.
What we consider to be “Environment Value” includes the whole of
the value in the management environment of the company, the value
in the environment experienced by company’s customers, the value
in the workplace environment of the staff who work there, and value
in the local communities. Through the creation of environmental
value, we provide “delight” in the form of happiness, brightness, and
an improved quality of life. In order to do this, we constantly strive to
develop and improve our levels of safety, security, cleanliness, and
Delight
Safety
Comfort
comfort as we advance towards a “future with a hope.”
Human Social
Environment
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Based on our management principle to contribute to the development of
society through the “creation of environmental value,” AEON Delight has
identified Asia as its main area of activity and strives to become a leading
comprehensive facility management services (FMS) group at the global, by
of the latest AI technology. In addition, we will further expand the provision of
“hygiene control” services mainly for medical-related facilities, by incorporating
solutions for disinfection and measures to prevent infectious diseases inside
the facility, besides offering conventional cleaning services.
achieving sustainable growth and further raising our corporate value.
AEON Delight offers “Comprehensive Facility Management Services
(comprehensive FMS),” which include a diverse range of services from facility
management related to maintenance and operation of facilities to cleaning,
security and energy-related services, as well as various construction, supply
of indirect material, and operation and management of vending machines. For
over 40 years since our foundation, we have been providing safety, a sense of
The facilities management business will work to build a next-generation facility
management model for each country by utilizing various sensors and cloud
technology that have achieved remarkable technological innovation. In addition
to stepping up energy saving measures and shifting facility management to a
patrol-type service from a resident-type service centered on remote monitoring
and control, we will work to build a facility management model that integrates
electricity cost reduction for the customers. As unforeseen natural disasters
security and comfort in facilities and their environs. Even in times of emergency
such as a natural disaster, we have contributed to the early recovery of
occur in Japan and abroad, guaranteeing an environment for business
continuity has also become an increasingly important factor for corporations.
facilities by leveraging the nationwide network of AEON Delight and affiliated
companies to dispatch supporters and deliver supplies, among other things.
The comprehensive FMS business is achieving significant growth not only in
Japan but in Asian countries as well. The number of consolidated companies
has reached 27 in the AEON Delight Group. As represented by the number of
Backed by the experience of overcoming many natural disasters together with
the customer, AEON Delight is committed to strengthening a system for unified
control of crisis management information with a view toward providing services
related to Business Continuity Management (BCM).
As a corporate group with a mission to ensure safety, a sense of security,
service locations, the business is growing in Asia with about 1,000 locations in
Japan, about 170 locations in China, and about 120 locations in Malaysia and
Vietnam.
and comfor t, we will continually
strive to improve quality and keep
an eye on the international trend to
The business environment surrounding our company indicates that the
rapidly evolving technologies such as IoT (Internet of Things) and AI (artificial
intelligence) will bring about drastic changes in businesses including facility
management, cleaning, and security, which have mainly relied on personal
introduce ISO standards for facility
management, while promoting efforts
to quantify “comfort” and “cleanliness”
and other qualitative value standards
service.
Based on the understanding that the environment is changing, we will strive
to achieve medium- to long-term growth by reforming the existing business
models to establish a foundation for growth in ASEAN countries.
With an aim to improve productivity, the cleaning services business will
work toward the early introduction of cleaning robots for commercial use and
promote the application of simplified models. We will also carry out research
and development with an eye toward developing cleaning robots that make use
and providing Asia’s highest level of
services based on our unique quality
standards.
AEON Delight aims to become the
leading comprehensive FMS group by
“pursuing the creation of environmental
value for the customers and for the
local communities.”
President and CEO Ippei Nakayama
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Solutions
Solutions
Achieve comfortable living
environments
Build high-productivity
work environments
Our Apar tment Concierge ser vice
suppor ts the day-to-day needs of
c ond ominium re sid en t s. We w ill
contribute to creating a more convenient
living environment for the residents.
We help build environments that keep
your employees feeling fresh and able to
concentrate on their work. We optimize
lighting, climate control and so on for
the job and we design and manage
lounge spaces.
Solutions
Solutions
Reassuring support for work
/ life balance
Take eco-friendly measures
We discover new needs arising from
trends such as the emergence of
double-income households and nuclear
families. Our housework service can be
tailored to customers’ work styles and
diverse needs so that women can be
confi dently active in their communities.
Solutions
Enhance customer shopping
satisfaction
We place attendants in commercial
facilities to support customers shopping
there. This and other high-addedvalue services, such as operating EV
stations and building lounge spaces for
facility users to relax, help to enhance
customer satisfaction.
Solutions
We conduct eco-diagnoses of
customers’ buildings and businesses and
make suggestions for improvements. We
implement eco-friendly equipment (LED
light bulbs, etc.), water conservation
measures and energy measures (solar
panels, power-harvesting fl oors, etc.)
and also do follow-up.
Solutions
Provide and maintain
clean space
Efficient use of energy and
making energy use visible
From homes, commercial facilities, and
offices to hospitals and nursing care
homes—where concerns about hospitalacquired infections have led to a greater
need for infection control—we create and
maintain an environment that people can
use with ease of mind.
With tight energy supply generally in our
society, energy saving is now a priority for
many firms. We provide a range of energy
solutions based on our extensive experience
in energy management.
Solutions
Provide safety and
confi dence every day
Solutions
Solutions
Total reduction of
life cycle costs
Set up refreshing spots
for people
We propose and carry out ideas for
customers to reduce life cycle costs in
both the soft and hard aspects of their
businesses. This includes implementing
and managing equipment with high costperformance and cutting costs through
the outsourcing of back offi ce work.
We operate and manage equipment
and facilities to support working people
where they work, by installing vending
machines, operating mini stores, etc.
We propose and carry out advanced
security measures, such as dispatching
regularly assigned guards, doing 24hour remote monitoring with surveillance
c amer a s, p er f o r ming preven t i ve
m a in t e n a n c e o n e q ui p m e n t a n d
managing cash in vending machines.
With “Hygiene Control” and “Energy Solutions” at the core, we
create environmental value for communities across Asia.
As a result of the remarkable economic growth in Asia, the environment surrounding business and people’s lifestyles are changing rapidly in this
region. The outbreak of influenzas from new virus strains and fine-particle air pollution (PM 2.5) have given rise to new needs for hygiene and
sanitation. People are also much more aware of the need to save energy and lessen environmental impact, information technology continues to evolve,
more people are moving to cities, and people’s lifestyles are diversifying. In light of these developments, the vision AEON Delight has in this new era
is to meet each of the needs of communities across Asia through our comprehensive FMS, and through the sum of these solutions, achieve an overall
optimum for the region. In particular, we bring an integrated approach and outstanding technology in the management of facilities and their surrounding
environment to provide solutions to address our society’s more pressing issues of “hygiene and sanitation” and “energy.” As a member of the AEON
Group, we use the strengths we have developed in working with general consumers to find answers to increasingly complex, high-level issues and
create environmental value for communities.
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04
By combining diverse services, we provide high-level
comfort and reduce lifecycle costs.
AEON Delight’s comprehensive FMS offers a service menu of all peripheral operations, irrespective of business category, to provide one-stop
solutions. With sanitary cleaning and energy solutions at its core to meet growing needs, our wide-ranging facilities support for fast-growing Asian
corporations extends to comprehensive building maintenance, back-office support for materials and vending machines as well as operational
support of the indirect divisions. By combining these diverse services, we contribute to enhancing convenience and comfort of people working in or
using our customers’ offices and facilities, streamlining management, boosting business efficiency and minimizing lifecycle costs.
Building maintenance
Cleaning services
Facilities and the environment
Hygiene control services” to ensure the safety and
security of facilities users
“Energy Solutions” through Integrated
Facilities Management
Our services go beyond simply maintaining the aesthetic qualities of facilities to managing
the “hygiene control” of the whole facility, including infection control to ensure the safety
and security of facilities users as our service value. At the same time, we are thoroughly
standardizing our cleaning services and developing expertise and systems for delivering high
standards of services anywhere. Moreover, founded on many years’ experience in providing
services for a wide array of buildings and facilities as well as our broad network of allied
companies, we will take on the challenge of innovating the cleaning industry.
We provide optimal facilities management for every type of facilities. We employ predictive
maintenance to prevent failures and accidents, and provide rapid-response services to deal
with unexpected events through our 24/7, year-round monitoring system. Moreover, our
building energy management system (BEMS) makes facility energy consumption visible.
We provide proprietary integrated facilities management through the use of energy-saving
equipment and based on our expertise in energy-saving facilities operations, which we gained
through our experience in managing and operating a variety of facilities.
Back office support
Security Services Business
We provide services to meet every security need, from
facility security to crowd security and traffic guidance
to the transport of valuable items and security at largescale events. We create custom security plans using both
conventional security personnel and advanced security
equipment for exceptional efficiency and value.
Construction work
From restoration of shops and of fice buildings to
renovation, interior decoration, and large -scale
refurbishment, we assist in everything from design,
construction and follow-up. We contribute to increasing
comfort and extending the life of buildings.
Materials / Supplies Sourcing Services Business
We help our customers reduce the cost of procuring and
managing materials and supplies used at offices and retail
spaces, and streamline both the purchasing process and
logistics. In this way, we contribute to lower costs for
indirect materials procurement and greater operational
efficiency.
Vending Machine Services Business
We create welcoming refreshment spaces that combine
vending machines full of popular products and vending
machines that support e-cash with air purification units
and ornamental greenery. We propose the ideal plan for
every situation, whether it means designing a space for
customers or employees to relax or a pleasant space for
vending machines.
Business support
BTM/MICE services
We provide business travel management (BTM) services
for the comprehensive management of business trips. Our
MICE (Meeting, Incentive, Convention, Exhibition) services
take care of the planning and running of meetings, induction
courses and seminars as well as conferences, academic
meetings, international conventions and exhibitions.
Residential support
BPO services
Our on-site exper tise and k nowhow in facilities
management is also put to use in our residential support
services. We are vigorously promoting businesses for the
B2C market, including apartment building management
and housekeeping services driven by information and
communications technology (ICT).
05
Our business process outsourcing (BPO) services use IT
to help management divisions operate more efficiently
and reduce costs. We also provide many kinds of other
services, including information services, in-facility delivery
services, and operation of employee stores.
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Our one-stop service provides
comprehensive solutions for facilities.
No matter their industry or business type, we are our customers’ one-stop source for the best solutions that let them concentrate on their core business.
The high-quality services we offer are designed not only with our customers in mind, but also the end users beyond our customers.
For public
facilities
and office
buildings
Our services work for cost-
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Public facilities and office buildings that all types of people work
also ensure facility users and employees have time to unwind by
As far as shoppers are concerned, the security guards and
in and use must be constantly maintained so they are comfortable
setting up and managing lounge spaces, which includes installing
cleaning personnel working in a commercial facility are just as
words, we practice B-to-C-to-B, letting customers lead to new
for everyone. We ensure that facilities are very comfortable.
vending machines. We also offer a wide range of services
much a part of the staff as shop employees. When asked how to
business. This concept guides us in our constant drive to develop
To give an example, we provide cleaning services at Kansai
including management and office work on customers’ behalf,
International Airport, which was judged to have the cleanest
taking energy saving measures and providing mail delivery inside
public restrooms in the world during Airport of the Year 2006 and
buildings. We give total support for setting up comfortable and
2009, according to the British research company that runs it. We
efficient facilities.
For
commercial
facilities
helps our customers improve their reception of guests. In other
find a place in the facility, they take time from their patrols and
and practice services that set our customers’ facilities apart from
cleaning to show the visitor to their destination. We hold periodic
ordinary commercial facilities. These add up to a service value
meetings with our customers to share the feedback our personnel
only possible from us with our rich experience working with many
pick up when they communicate with visitors this way, which
commercial facilities.
We offer the ideal services for
efficiency, which can include
your environment, whether it be
introducing cleaning equipment
security guards who get around
and switching to eco-friendly
on Segways or attendants who
LED lighting.
do building inspections.
08
We address a wide range of medical clinic and production plant
issues by applying our specialized know-how and technology.
For 40 years, AEON DELIGHT has offered solutions in many different fields. We accurately learn the characteristics of even the most highly specialized
fields to come up with the best answers to the issues they face.
For public welfare
facilities and
medical institutes
We assist in creating a
As various issues emerge that are related to hygiene, proper
highly effective disinfectants and microfiber cleaning products to
We achieve total management of factories and warehouses so
management of sanitary conditions in welfare facilities and medical
stave off infections. We control the sanitary conditions of the whole
that people and goods can move efficiently through them with
work environment for our customers’ employees. Our wide
institutions is vitally important. It is essential to conduct sanitary
facility, including its inner space, and provide integrated services to
lower costs to the business. We analyze your current state of
network lets us respond flexibly to the wishes of customers who
management, including infection prevention management, from
bring “safety, a sense of security, and comfort” by considering the
management and operations, make efficiency suggestions and
have many bases in Asia. We comprehensively manage equipment
the facility users’ perspective. AEON Delight introduces advanced
different characteristics of each facility. Through this, we contribute
provide implementation and support. We use the most advanced
implementation and work outsourcing at individual facilities, which
automatic washing equipment to ensure cleaning of large areas
can be difficult for customers to do from their head offices.
cleaning systems in welfare facilities and medical institutions. In
to creating an environment where patients and residents receiving
addition to the use of ergonomic equipment and materials, we use
nursing care can concentrate on treatment with a sense of security.
For factories
and
warehouses
thorough training in manners, our staffs also maintain a positive
with much greater efficiency and big labor savings. With their
Our professional staff can
c o m f o r t a ble e nv ir o nme n t
operate retail shops on your
through the use of the state-
premises and manage large-
of-the-ar t air-conditioning
scale cold heat systems.
equipment and installation
of vending machines with
operable parts adjusted for
people of small stature.
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10
All-around support to meet the needs of
facilities in all industry sectors.
More than a few of our customers face issues unique to their industry sector or business type.
We study the situation in each field and respond at a deep level, enabling us to support our customers from every angle.
We offer everything from
small ef ficiency gains
(such as delivery inside
b uil d in g s ) t o c e n t r a l
outsourcing consulting.
Total management is our
point of view as we help
in all phases from store
opening to operation,
repair and closing.
Professional housework
For educational
and research
facilities
staffs cook nutritionally
balanced meals and use
specialized equipment to
For
households
clean homes.
School cafeterias and shops have limited
More and more people are moving to the
users and are not very profitable. Total cost
cities, women are taking an active role in
control that includes departments with
society, and society as a whole is aging.
big losses is possible when you entrust us
These trends are creating new needs in
to handle all the jobs you have previously
households. We offer housework services
outsourced individually, such as security and
with a full ser vice menu covering all
facility management. Your
household needs, such as cleaning, laundry
management duties can also be made more
and cooking.
efficient by using our one-stop services for
We help create an environment so people can
jobs of the same type that take place over
enjoy their home life and raise their children
multiple areas or facilities.
with confidence.
For small
chain
stores
S m a ll c h a in s t o r e s a r e o p e nin g a t a
rapid pace in urban areas. Jobs that get
Integrating Centralized Crisis
Management at the AD
Solution Center
A EON Delight has built a network connecting over
outsourced include store setup, daily
600 locations in Japan. A system is in place with
cleaning, procurement of furnishings and
facilit y management personnel assigned to these
materials/supplies, remodeling and even
locations to ensure immediate response to accidents
store closing and removal. We support small
chain stores by practicing management for
and disasters 24 hours a day, 365 days a year. The
“high durability stores” (monitoring stores to
A D S olution Center Emergency unitarily manages
practice preventive maintenance) and giving
the emergency information of each facility. We have
proposals to stores and head offices on “no-
also established Komaki AD Solution Center having
waste management.” In all cases, our goal is
total management of life cycle costs.
substitute functions to prepare for a situation where AD Solution Center at Osaka Headquarters stops functioning due to an assumed Nankai
Trough megathrust earthquake. It is located in Komaki City, Aichi Prefecture with a solid ground, far away from the sea and nuclear power plants,
and having good access to a traffic network. As a company providing safety, a sense of security and comfort in facilities and their environs, AEON
Delight has established a crisis management system assuming all kinds of risks.
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Bringing professional technology and pride to the world.
AEON DELIGHT Academy Nagahama, functioning both as a training and R&D center, takes the lead role in developing global human resources to advance
the Comprehensive FMS business and creating services with high added value.
Aiming to Offer the No. 1 Service in Asia
AEON Delight Academy Nagahama is located in the Nagahama Science
with universities and academic research institutes, the Academy also
Park, created through a partnership among industry, government, and
promotes practical research and development of advanced services and
academia in Nagahama City, Shiga Prefecture. The Academy is training
next-generation technology for the future. The research findings are
AEON Delight People from Japan and abroad to become professionals
reflected in promoting AEON Delight’s Comprehensive FMS Business, as
in providing comprehensive FMS, through a practical training curriculum
we continue our pursuit to offer the No. 1 service quality in Asia.
Topics
Comprehensive FMS of
AEON DELIGHT
that emphasizes a hands-on approach and experience. Through alliance
Strong companies have
strong foundations.
Core business
Facility business
Facilities are important management resources for
companies. Through comprehensive FMS, AEON
Comprehensive
FMS
DELIGHT helps companies maximize the use of the
facilities, which will provide greater vigor and build
a stronger foundation for companies. As our clients’
best partner in business management, we create
optimal environmental value for our clients.
Examples of AEON DELIGHT Certified Personnel
• Architects (1st and 2nd class)
• Certified surveyors of special buildings
• Certified building and facility Inspectors
• Construction management engineers (1st and 2nd class)
• Plumping construction managing engineers (1st and
2nd class)
• Senior technical experts in electricity (type 1, type 2,
and type 3)
• High voltage electrical contractors
• Electrical contractors (type 1 and 2)
• Electrical construction managing engineers (1st and
2nd class)
• Boiler engineers (special class, 1st and 2nd class)
• Boiler mechanics
• Hazardous materials officers (class A, B, and C)
• Fire defense equipment officers (class A and B)
• Certified inspectors of fire defense equipment (special
type, type 1 and 2)
• Fire prevention inspectors
• Fire prevention supervisors (class A, B)
• Refrigeration equipment managers (type 1, 2 and 3)
• Energy supervisors
• Energy managers
• Analog installation technicians (type 1 and 2)
• Digital installation technicians (type 1 and 2)
• Installation technicians for both analog and digital combined
• Chief engineers for telecommunications (type 1 and 2)
• Water purifier tank managers
• Reservoir cleaning supervisors
• Environmental health maintenance engineers for
buildings
• Sanitation supervisors (type 1 and 2)
• Building cleaning technicians
• Guard instruction and training managers
• Supervisors of machine security
• Traffic guards (1st and 2nd class)
• Guards for transport of valuables (1st and 2nd class)
• Chief real estate and building officers
• Occupational trainers
• Interior planners
Corporate
growth through
comprehensive
FMS
Underutilized facilities
Materials / Supplies
Sourcing Services
Facilities Management
Security Services
Maximize the use of facilities
Cleaning Services
Construction Work
Vending Machine
Services
Total 23,265
(As of February 28, 2016, Consolidated)
Mobilizing Business Know-how for Early Recovery in the Disaster-affected Area
Actively conducting various environmental and social initiatives
Responding to the 2016 Kumamoto Earthquakes
The AEON DELIGHT Group conducts environmental and social initiatives that make it easy for any employee to participate. For example, we create opportunities for employees to get
involved in volunteer activities outside of working hours. We also undertake initiatives to protect the global environment and foster a healthy future for kids.
In light of the 2016 Kumamoto Earthquakes, AEON Delight has been working to
restore and recover the disaster area by leveraging the know-how accumulated in
the Comprehensive FMS Business as well as our extensive nationwide network.
Immediately after the quakes hit, Earthquake Response Centers were set up at the
disaster site and at our headquarters, and we began collecting information to confirm
the status of the damage. Subsequently, a total of more than 1,200 supporters were
dispatched from Group companies and affiliated companies to help in the recovery
Local clean-up campaigns
The 11th of each month is Clean Day, during
which we clean areas like the streets around
our headquarters, regional offices, offices,
centers or other workplaces.
operation of buildings, to transport relief supplies, to supply generators, floodlights,
and temporary toilets, as well as to provide mental health care by visiting those
affected by the disaster. AEON Delight is committed to continuing activities to ensure
early restoration of the disaster-affected area through our business.
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Restoration activities at a commercial facility in disaster-affected area
Joining tree planting events in Japan
and abroad
We take part in tree plantings in Japan
and Asia held by the AEON Environmental
Foundation in Japan. Over 10 million trees
have been planted until 2013.
Providing courses on accident prevention
and first aid
We provide courses on accident prevention
and first aid that include cardio-pulmonary
resuscitation and AED (Automatic External
Defibrillator) operation using dummies
at elementary and junior high schools in
Ishinomaki City, Miyagi Prefecture.
Supporting construction of schools in Asia
Starting with the AEON “Good-Job” School
in Laos (completed in June 2008), we have
helped to build 378 schools* in Cambodia,
Nepal, Vietnam, Myanmar and elsewhere by
participating in the AEON Co., Ltd project.
*As of February 28, 2015.
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Good Job, Everyone!
Our Corporate Logo “Good-Jo-kun.”He
hopes to make everyone smile.
CORPORATE PROFILE
AEON DELIGHT CO., LTD
[Osaka Headquarters]
Tel. (+81)6-6260-5621 (Main)
[ Tokyo Headquarters]
Seiroka Tower 8F, Akashi 8-1, Chuo-ku, Tokyo 104-0044
Tel. (+81)3-3524-8739 (Main)
Principal Members of AEON Group
United Super Markets
Holdings Inc.
Listed on (1). A joint holding
company comprised of The
Maruetsu, Inc., KASUMI CO.,
LTD., MAXVALU KANTO CO.,
LTD., operating supermarkets in
the Metropolitan area
Maxvalu Nishinihon Co., Ltd.
Maxvalu Chubu Co., Ltd.
AEON Hokkaido Corporation
Listed on (4). Operates
supermarkets in the Chubu
Region
Listed on (1). Operates mainly
general merchandise stores in
Hokkaido
supermarkets in the Tohoku
Region
Maxvalu Hokkaido Co., Ltd.
AEON KYUSHU CO., LTD.
Maxvalu Tokai Co., Ltd.
Maxvalu Kyushu Co., Ltd.
supermarkets in Western Japan
Maxvalu Tohoku Co., Ltd.
supermarkets in the Chubu and
Western Kanto Region
supermarkets in Hokkaido
Listed on (3). Operates mainly
general merchandise stores in
the Kyushu Region
SUNDAY CO., LTD.
Listed on (3). Operates home
centers in the Tohoku Region
mainly in Aomori Prefecture
supermarkets in the Kyushu
Region
GFOOT CO., LTD.
Listed on (1). Operates specialty
stores offering footwear
COX CO., LTD.
MINISTOP CO., LTD.
Inageya Co.,Ltd.
convenience stores, MINISTOP
in Japan and overseas
supermarkets in the Kanto
Region mainly in Western Tokyo
stores offering casual daily
outfits
Taka:Q Co., Ltd.
stores offering mainly men’s
apparel
AEON CO., LTD.
Listed on (1). A holding company
operating various businesses with
retailing as its core
Belc CO.,LTD.
Our Management Principle
Delight
Safety
We Pursue the Creation of “Environmental Value” for
Our Customers and Local Communities.
community-based supermarkets
mainly in Saitama and Gunma
Prefecture
Comfort
AEON CO. (M) BHD.
Listed on the main board of
Kuala Lumpur Stock Exchange.
Operates mainly general
merchandise stores in Malaysia
AEON Financial Service
Co., Ltd.
WELCIA HOLDINGS
CO., LTD.
Listed on (1). A holding
company comprised of business
companies operating dispensary
type drugstores such as
WELCIA YAKKYOKU Co., Ltd.
and others
Medical Ikkou Co., Ltd.
dispensing pharmacies in the
Chubu and the Kinki Region
mainly in Mie Prefecture
Listed on (1). A holding
company operating drugstores
in Japan, mainly in Hokkaido,
and overseas
AEON CREDIT SERVICE
(ASIA)CO., LTD.
AEON Mall Co., Ltd.
Listed on (1). A commercial
developer that develops and
operates multifunctional
shopping facilities
AEON Fantasy Co., Ltd.
Listed on (1). Operates indoor
amusement parks and
playgrounds for children and
families
Listed on the Hong Kong Stock
Exchange.
An overseas subsidiary of AEON
Financial Service Co., Ltd.
KUSURI NO AOKI CO., LTD.
TSURUHA HOLDINGS Inc.
Listed on (1). A bank holding
company offering financial
services including credit
businesses and others in Japan
and overseas
drugstores in the Hokuriku and
the Joetsu Region based in
Ishikawa Prefecture
ZWEI CO., LTD.
AEON THANA SINSAP
(THAILAND) PLC.
Listed on the Thai Stock
Exchange.
An overseas subsidiary of AEON
Financial Service Co., Ltd.
AEON CREDIT SERVICE
(M)BERHAD
AEON Stores (Hong Kong)
Co., Limited
Listed on the Hong Kong Stock
Exchange.
Operates mainly general
merchandise stores in Hong
Kong
AEON DELIGHT CO., LTD.
Listed on (2). Offers
matchmaking services
Listed on (1). Offers
comprehensive facility
management services, including
security and cleaning services in
Japan and overseas
Listed on the Malaysia Stock
Exchange. An overseas
subsidiary of AEON Financial
Service Co., Ltd.
AEON DELIGHT Corporate Profile
Name of Company
Capital
3,238 million JPY
Founded
November 16, 1972
Stock Listings
Number of Employees
Tokyo Stock Exchange, 1st Section
3,973, Group total: 12,240 ( end of February 2016)
Description of Business
Comprehensive FMS (Facility Management Service) business
President
President and CEO Ippei Nakayama
Osaka Headquarters
YAMAYA CORPORATION
stores offering liquors and
related products
History
(1) The 1st section of Tokyo Stock Exchange
(2) The 2nd section of Tokyo Stock Exchange
(3) The JASDAQ
(4) The 2nd section of Nagoya Stock Exchange
1972 Nov. Nichii Maintenance Co., Ltd. is established in Higashi-ku, Osaka.
1976 Mar. Business name is changed to Japan Maintenance Co., Ltd.
1995 Apr. Headquarters is moved to Minamisenba , Chuo-ku, Osaka.
Pure holding company
AEON CO., LTD.
General Merchandise Store Business
AEON Retail Co., Ltd.
AEON Hokkaido Corporation
SUNDAY CO., LTD.
AEON KYUSHU CO., LTD.
AEON SUPERCENTER Co., Ltd.
AEONBIKE CO.,LTD.
AEON Bakery Co., Ltd.
AEON LIQUOR CO.,LTD.
AEON RYUKYU CO.,LTD.
TOPVALU COLLECTION CO., LTD.
Bon Belta Co., Ltd.
Supermarket & Discount Store Business
United Super Markets Holdings Inc.
Maxvalu Nishinihon Co., Ltd.
Maxvalu Tohoku Co., Ltd.
Maxvalu Tokai Co., Ltd.
Maxvalu Chubu Co., Ltd.
Maxvalu Hokkaido Co., Ltd.
Maxvalu Kyushu Co., Ltd.
○ Inageya Co.,Ltd.
○ Belc CO.,LTD.
A •Colle CO., LTD.
AEON BIG CO., LTD.
AEON MARKET CO., LTD.
KASUMI CO.,LTD.
KOHYO CO., LTD.
SANYO MARUNAKA CO.,LTD.
The Daiei, Inc.　BIG-A CO.,LTD.
BIG-A KANSAI JAPAN CO.,LTD.
MAXVALU KANTO CO., LTD.
MAXVALU NAGANO CO., LTD.
MAXVALU HOKURIKU CO., LTD.
MAXVALU MINAMI TOHOKU CO., LTD.
The Maruetsu,Inc.
marunaka CO.,LTD.
Red Cabbage Co., Ltd.
Small-sized Store Business
MINISTOP CO., LTD.
ORIGIN TOSHU CO., LTD.
My Basket CO.,LTD
Drugstore & Pharmacy Business
WELCIA HOLDINGS CO., LTD.
○ Medical Ikkou Co., Ltd.
● TSURUHA HOLDINGS Inc.
● KUSURI NO AOKI CO., LTD.
WELCIA YAKKYOKU Cｏ., Lｔｄ.
SHIMIZU YAKUHIN CO.,LTD.
CFS Corporation
○ Welpark Co., Ltd.
○ ZAG ZAG Co., Ltd.
*Above companies constitute Hapycom, an alliance
operating drugstores and despendsing pharmacies
Financial Services Business
AEON Financial Service Co., Ltd.
AEON CREDIT SERVICE(ASIA)CO., LTD.
AEON THANA SINSAP (THAILAND) PLC.
AEON CREDIT SERVICE(M)BERHAD
○ AEON REIT Investment Corporation
AEON BANK, LTD.
AEON CREDIT SERVICE CO., LTD.
AEON HOUSING LOAN SERVICE CO.,LTD.
AEON Product Finance Co.,Ltd.
AEON INSURANCE SERVICE CO., LTD.
AEON Reit Management Co.,Ltd.
FeliCa Pocket Marketing Inc.
Shopping Center Development Business
AEON Mall Co., Ltd.
AEON TOWN Co.,Ltd.
Services & Specialty Store Business
【Service Business】
AEON Fantasy Co., Ltd.
ZWEI CO., LTD.
AEON Eaheart Co., LTD.
AEON ENTERTAINMENT CO.,LTD.
AEON CULTURE CO.,LTD.
AEON COMPASS CO., LTD.
AEON LIFE CO.,LTD.
KAJITAKU Co., Ltd.
Reform Studio Co., Ltd.
【Specialty Store Business】
GFOOT CO., LTD.
COX CO., LTD.
○ Taka:Q Co., Ltd.
Abilities JUSCO Co., Ltd.
AEON FOREST CO., LTD.
AEON PET CO.,LTD
AEON BODY Co., Ltd.
Claire's Nippon Co., Ltd.
Cosmeme CO., LTD.
Talbots Japan Co., Ltd.
Branshes Co. Ltd
MIRAIYA SHOTEN CO., LTD.
Mega Sports Co., Ltd.
MEGA PETRO Co., Ltd.
LAURA ASHLEY JAPAN CO., LTD.
AT Japan Co., Ltd.
R.O.U CO., LTD.
Digital Business
AEON Link Co., Ltd.
*The company name was changed to AEON.com
Co., Ltd. on April 1, 2016.
International Business
【China】
AEON (CHINA) CO., LTD.
AEON Stores (Hong Kong) Co., Limited
AEON EAST CHINA (SUZHOU) CO., LTD.
Human Social
Environment
AEON South China Co., Limited
AEON (HUBEI) CO., LTD.
BEIJING AEON CO., LTD.
GUANGDONG AEON TEEM CO., LTD.
QINGDAO AEON DONGTAI CO., LTD.
【ASEAN】
AEON ASIA SDN. BHD.
AEON CO. (M) BHD.
AEON BIG (M) SDN. BHD.
AEON INDEX LIVING SDN. BHD.
AEON VIETNAM Co., LTD
AEON (CAMBODIA) Co.,Ltd.
AEON(Thailand) CO., LTD.
DONG HUNG INVESTMENT DEVELOPMENT
CONSULTANCY JOINT STOCK COMPANY LIMITED
PT.AEON INDONESIA
○ FIRST VIETNAM INVESTMENT JOINT STOCK COMPANY
Shared function companies
○ YAMAYA CORPORATION
AEON Integrated Business Service Co., Ltd.
AEON AGRI CREATE Co., Ltd.
AEON GLOBAL SCM CO., LTD.
AEON TOPVALU CO., LTD.
AEON FOOD SUPPLY Co., Ltd.
AEON MARKETING CO., LTD.
Cordon Vert CO., LTD.
Research Institute For Quality Living Co., Ltd.
Tasmania Feedlot Pty. Ltd.
○ AEON Demonstration Service Inc.
■ AEON 1% Club Foundation
■ AEON Environmental Foundation
■ The Cultural Foundation of Okada
Listed Companies are shown in bold print.　○ Equity-method Affiliates　● Affiliated Companies
Sep. Capital is increased to 3,238 million JPY.
Company is listed on the second section of the Osaka Securities Exchange.
1999 July. Company is listed on the second section of the Tokyo Stock Exchange.
2000 Feb. Company is listed on the first section of the Tokyo Stock Exchange.
Company is listed on the first section of the Osaka Securities Exchange.
Nov. Three administrative centers in the Osaka branch acquire Quality
Management System (ISO9002) certification.
2001 June. Japan Maintenance Academy Co., Ltd.(presently AEON Delight
Academy Co., Ltd.) is established.
2003 July. Headquarters and Tokyo Office of AEON Techno Service Co., Ltd.
acquires Environmental Management System (ISO14001) certification.
2004 Mar. Japan Maintenance Security Co., Ltd. (presently AEON Delight Security
Co., Ltd.)is established.
July. Company acquires all the shares of Asahi Bank Building Maintenance Co.,
Ltd. and makes it into a subsidiary. The company name is changed to Japan
Maintenance Seres Co., Ltd.
Dec. Company acquires all the shares of Towers Co., Ltd. and makes it into a subsidiary.
The company name is changed to Japan Maintenance Towers Co., Ltd.
2005 Dec. All companies acquire Quality Management System (ISO9001) certification.
2006 May. Company acquires all the shares of AEON Techno Service Co., Ltd.
Sep. Company merges with AEON Techno Service Co., Ltd. Business name
is changed to AEON DELIGHT CO., LTD.
2007 May. Company forms a business and capital alliance with A to Z Service Co., Ltd.
Sep. AEON DELIGHT (BEIJING) CO., LTD.(presently AEON DELIGHT (CHINA)
CO., LTD.) is established.
2008 Mar. Company forms a business alliance with NEMOTO & CO., LTD.
2009 Apr. Company acquires 40% of the shares of DO SERVICE Co., Ltd. and
affiliates the company.
July. Company acquires Environmental Management System (ISO 14001) certification.
2010 Feb. Company completes construction of research and training facility “AEON
DELIGHT Academy Nagahama” in Nagahama City, Shiga Prefecture.
June. Business areas of AEON DELIGHT Seres Co., Ltd. and AEON DELIGHT
Towers Co., Ltd. transferred to AEON DELIGHT.
Sep. Company makes CERTO (BEIJING) COMMERCE CO., LTD. into a
subsidiary (AEON DELIGHT (BEIJING) COMMERCE CO., LTD.)
2011 Apr. Company acquires 90% of the stock of Kajitaku Inc. and affiliates the company.
May. Company acquires 54.8% of the stock of A to Z Service Co., Ltd. and
Dec. Establishes the joint venture FMS Solution Co., LTD
2012 Feb. The representative office of AEON DELIGHT Co., Ltd. in Beijing is
established in China.
Mar. Establishes AEON DELIGHT (MALAYSIA) SDN. BHD.
Sep. Establishes AEON DELIGHT (HANGZHOU) SERVICE OUTSOURCING CO., LTD.
Oct. Acquires 51% of the shares of Aeon Delight (Suzhou) Comprehensive Facility
Management Service Co., Ltd. (presently Aeon Delight (Jiangsu) Comprehensive
Facility Management Service Co., Ltd) and makes it into a subsidiary.
Acquires 55% of the shares of AEON COMPASS CO., LTD. and makes it
into a subsidiary.
Acquires 51% of the shares of General Services, Inc. and makes it into a subsidiary.
Dec. Establishes A-Life Support Co., Ltd.
Establishes AEON DELIGHT (VIETNAM) CO., LTD.
2013 July. Company acquires 51% of the shares of Wuhan Xiaozhu Comprehensive Facility
Management Service Co., Ltd. and affiliates the company.
2015 Dec. Company acquires 89% of the shares of
HAKUSEISHA CO.,LTD. and af liates the company.
Oct. Company acquires 40% of the shares of Kankyouseibi Co., Ltd. and
【As of February 29, 2016】
*Information current as of June 1, 2016
Offices in Japan and Overseas
AEON DELIGHT Group Companies
JAPAN
■ Osaka Headquarters Minamisenba Heart Building, 2-3-2 Minamisenba,
Chuo-ku, Osaka City, Osaka 542-0081 Tel. (+81) 6-6260-5621 (Main)
■ Tokyo Headquarters Seiroka Tower 8F, 8-1 Akashi-cho, Chuo-ku,
Tokyo 104-0044 Tel. (+81) 3-3524-8739 (Main)
We are expanding the scope of our business
to China,as well as the ASEAN nations.
AEON DELIGHT (CHINA) CO., LTD.
Headquarters
AEON DELIGHT Academy Nagahama 1199 Azasendomae, Tamura-cho, Nagahama
City, Shiga 526-0829
Representative Offices in Beijing
In 2007, our subsidiary AEON DELIGHT (BEIJING) CO. LTD. (presently
AEON DELIGHT (Jiangsu) Comprehensive Facility
Management Service Co., LTD. Beijing Branch
AEON DELIGHT (CHINA) CO. LTD.) was established,
KDX Minamisenba Heart Building 9F, 2-3-2 Minamisenba Chuo-ku, Osaka City,
Osaka 542-0081 Tel. (+81) 6-6260-5112
commencing overseas operations.
Afterwards, the business area was expanded to Tianjin and Guangdong.
Kankyouseibi Co., Ltd.
Management Service Co., LTD. Tianjin Branch
1333 Iwazo-machi, Utsunomiya City, Tochigi 321-0973
Tel. (+81) 28-664-3711 (Main)
Looking forward to expanding our business in the ASEAN region,
in 2012 we also established representative offices in Malaysia and Vietnam.
DO SERVICE CO., LTD.
Management Service Co., LTD. Qingdao Branch
7-13-36 Minami-tsumori, Nishinari-ku, Osaka City, Osaka 557-0063
Tel. (+81) 6-6651-9357
We are steadily expanding business in both of these countries.
We will further broaden our business to Cambodia and Indonesia,
establish models of comprehensive FMS
A to Z Service Co., Ltd.
Wuhan Xiaozhu Property Management CO., LTD. Headquarters
Suzhou City Gaoyong Comprehensive
Facility Management Service Co., Ltd.
suited to the respective situations in each country,
Shinjuku 6-chome Building 7F, 6-24-16 Shinjuku, Shinjuku-ku, Tokyo 162-0022
Tel. (+81) 3-5155-8301
Suzhou Zhonglian Property Management Co., Ltd.
Kajitaku Inc.
Management Service Co., LTD. Shanghai Branch
Daiwa Kyobashi Building 6F, 4-3-3 Hacchobori, Chuo-ku, Tokyo, Japan 104-0032
Tel. (+81) 3-3552-6627
Suzhou Quality Cleaning Service Co., Ltd.
and develop into a global comprehensive FMS group based in Asia.
Management Service Co., LTD. Hangzhou Branch
FMS Solution Co.,LTD
AEON DELIGHT (Jiangsu) Comprehensive
Facility Management Service Co., Ltd. Headquarters
Aeon Tower 11F, 1-5-1 Nakase, Mihama-ku, Chiba City, Chiba 261-0023
Tel. (+81) 43-388-8500
Wuhan Xiaozhu Property Management CO., LTD. Xiaogan Branch
Wuhan Xiaozhu Property Management CO., LTD.
Guangzhou Branch
China
●Headquarters　●Regional Offices
Representative Offices in Beijing
Asia-Pacific Building 16F, Suite 1604, No. 8 Yabao Road, Chaoyang District, Beijing 100020
Tel. 0086-10-8566-3353
AEON DELIGHT (CHINA) CO., LTD.
Asia-Pacific Building 16F, No. 8 Yabao Road, Chaoyang District, Beijing 100020
Tel. 0086-10-8566-3355
AEON DELIGHT (Jiangsu) Comprehensive Facility Management Service Co., LTD.
Room 1206, 12F, Jinhe Plaza, No. 88 Huachi Street, Suzhou Industrial Park, Suzhou, Jiangsu 215021
Tel. 0086-512-65208116
AEON DELIGHT (Jiangsu) Comprehensive Facility Management Service Co., LTD. Beijing Branch
Room 605, Kaiwei Bldg., No. 10 Yabao Road, Chaoyang District, Beijing 100026
Tel. 0086-10-8561-0612
AEON DELIGHT (Jiangsu) Comprehensive Facility Management Service Co., LTD. Tianjin Branch
Bldg 2-6-508 Ziyue Square, No. 156 Jintang Road, Hedong District, Tianjin 300181
Tel. 0086-22-5960-0916
AEON DELIGHT (Jiangsu) Comprehensive Facility Management Service Co., LTD. Qingdao Branch
4B Xiu Shui Ge, Lu Dao Hua Yuan, No. 63 Xiang Gang Middle Road, Nan District, Qingdao 266071
AEON DELIGHT (Jiangsu) Comprehensive Facility Management Service Co., LTD. Shanghai Branch
No. 1118 Jin Tong Road, Nanxiang, Putuo District, Shanghai 200333
Tel. 0086-21-6639-2822
AEON DELIGHT(VIETNAM)CO., LTD
AEON DELIGHT(MALAYSIA)SDN. BHD.
J-horizons Travel (M)Services Sdn.Bhd.
VIETNAM
62/7 Thach Thi Thanh Street, Tan Dinh Ward, District 1, HCMC, Vietnam
Tel. (+84-8)-3820-2085
MALAYSIA
3rd Floor, Wisma Maluri, No.5, Jalan Jejaka, Taman Maluri Cheras,55100 Kuala Lumpur, Malaysia
Tel. (+6) 03-9281-1224
J-horizons Travel (M)Services Sdn.Bhd.
Lot L4-c,Level4,The weld,No76,Jalan Raja Chulan, 50200,Kuala Lumpur,Malaysia
Tel.
（+6）03-2161-0922
AEON DELIGHT (Jiangsu) Comprehensive Facility Management Service Co., LTD. Hangzhou Branch
Room 302, Unit 5, Feng Shang Yuan, Xihu District, Hangzhou 310000
Tel. 0086-512-6516-6207
Suzhou City Gaoyong Comprehensive Facility Management Service Co., Ltd.
Room 23-26, 3F, North Bldg, Huamu Cheng, Zhujing Community, Beihejing Road,
Xiangcheng District, Suzhou 215100 Tel. 0086-512-6618-9566
Suzhou Zhonglian Property Management Co., Ltd.
Room G213, Flower Garden Shopping Plaza, Gaoxin District, Suzhou, Jiangsu Province 215000
Suzhou Quality Cleaning Service Co., Ltd.
No. 909, Wuzhong E Road, Wuzhong District, Suzhou, Jiangsu Province 215128
5F Shangdonghui Square No.68 Huangpu Road Jiangan District Wuhan City Hubei Province China 430012
Tel. 0086-27-8785-4257
Wuhan Xiaozhu Property Management CO., LTD. Xiaogan Branch
City Government Center, No. 123 Qiankun Avenue, Xiaonan Economic Development Zone,
Xiaogan, Hubei 432000 Tel. 0086-712-2280-666
Wuhan Xiaozhu Property Management CO., LTD. Guangzhou Branch
Room 505, 5F, East Bldg, Caifu Square, No. 118 East Tiyu Road, Tianhe District, Guangzhou,
Guangdong 510610 Tel. 0086-20-8375-2079
JAPAN
●Regional Offices　●Branch Offices
Osaka Headquarters
Minamisenba Heart Building, 2-3-2 Minamisenba, Chuo-ku, Osaka City, Osaka 542-0081
Tel. (+81) 6-6260-5621 (Main)
Tokyo Headquarters
Seiroka Tower 8F, 8-1 Akashi-cho, Chuo-ku, Tokyo 104-0044 Tel. (+81) 3-3524-8739 (Main)
Aeon Tower Makuhari Office
AEON Tower 11F, 1-5-1 Nakase, Mihama-ku, Chiba City, Chiba 261-8515
Tel. (+81) 43-350-0230
WBG Makuhari Office
WBG Marive East 22F, 2-6-1 Nakase, Mihama-ku, Chiba City 261-7122
Tel. (+81) 43-351-2516
Hokkaido Regional Office
SDC Kita 12-jo Building 3F, Kita 12-jo, Nishi 23-2-5, Chuo-ku, Sapporo City, Hokkaido 060-0012
Tel. (+81) 11-622-3631
(Branch Offices) Hokkaido Higashi Office, Hokkaido Nishi Office
AEON compass Co., Ltd.
World Business Garden Marive Eest 19F, 2-6 Nakase, Mihama-ku, Chiba City,
Chiba 261-7119 Tel. (+81)43-297-4300
General Services, Inc.
Kojimachi Square 1F, 3, Nibancho, Chiyoda-ku, Tokyo 102-0084
Tel. (+81)3-3288-6661
A-LIFE SUPPORT Co.,Ltd.
Tanaka building3F, 2-2-6 Uchikanda, Chiyoda-ku, Tokyo 101-0047
Tel. (+81)3-3526-6761
HAKUSEISHA CO., LTD.
Hakusei-Building, 1-3-9 Iwamoto-cho, Chiyoda-ku, Tokyo
Tel. (+81)3-5822-1561
Tohoku Regional Office
Azalea Hills 3F, 3-4-1 Tsutsujigaoka, Miyagino-ku, Sendai City, Miyagi 983-0852
Tel. (+81) 22-292-6608
(Branch Offices) Akita Office, Iwate Office, Sendai Office, Minamiou Office
OVERSEAS
North Kanto Regional Office
Seiroka Tower 8F, 8-1 Akashi-cho, Chuo-ku, Tokyo 104-0044 Tel.(+81)3-3524-8812
[Branch Offices] Kita Kanto Office, Ibaraki Office, Saitama Higashi Office, Saitama Nishi Office, Niigata Office
Asia-Pacific Building 16F, No. 8 Yabao Road, Chaoyang District,
Beijing 100020 Tel. 0086-10-8566-3355
South Kanto Regional Office
Seiroka Tower 8F, 8-1 Akashi-cho, Chuo-ku, Tokyo 104-0044 Tel.(+81)3-3524-8733
[Branch Office] Tokyo Kita Office, Tokyo Minami Office, Chiba Higashi Office, Chiba Nishi Office,
Yokohama Office, Sagami Office, Makuhari Shintoshin Office
AEON DELIGHT (Jiangsu) Comprehensive
Facility Management Service Co., LTD.
Tokai Regional Office
Aisan Building 3F, 5-25-1 Meieki, Nakamura-ku, Nagoya City, Aichi 450-0002 Tel. (+81) 52-569-2611
(Branch offices) Shizuoka Office, Nagoya Office, Mikawa Office, Gifu Office,Mie Office, Shinshu Office
Kansai Regional Office
Minamisenba Heart Building 4F, 2-3-2 Minamisenba, Chuo-ku, Osaka 542-0081
Tel. (+81) 6-6260-2090
(Branch offices) Keiji Office, Nara Office, Osaka Kita Office, Osaka Minami Office, Osaka Central Office,
Nishinomiya Office, Kobe Office, Himeji Office, Hokuriku Office
Chushikoku Regional Office
Hiroshima Danbara Shoppingcenter 3F, 1-3-52, Danbaraminami, Minami-ku, Hiroshima city,
Hiroshima 732-0814 Tel. (+81)82-568-8500
(Branch offices) Okayama Office, Sanin Office, Hiroshima Office, Shikoku Office
Kyushu Regional Office
Hakata Kuramoto Ota Building 3F, 2-1 Naraya-machi, Hakata-ku, Fukuoka City, Fukuoka 812-0023
Tel. (+81) 92-271-6831
(Branch offices) Fukuoka Office, Kyushu Naka Office, Kyushu Minami Office, Okinawa Office
*Information current as of July 1, 2016
AEON DELIGHT(CHINA)CO.,LTD.
Room 1206, 12F, Jinhe Plaza, No. 88 Huachi Street, Suzhou Industrial Park, Suzhou, Jiangsu 210021
Tel. 0086-512-65208116
5F Shangdonghui Square No.68 Huangpu Road Jiangan District Wuhan City Hubei Province China 430012
Tel. 0086-27-8785-4257
62/7 Thach Thi Thanh Street, Tan Dinh Ward, District 1, HCMC, Vietnam
Tel. (+84-8)-3820-2085
3rd Floor, Wisma Maluri, No.5, Jalan Jejaka, Taman Maluri Cheras, 55100
Kuala Lumpur, Malaysia Tel. (+6) 03-9281-1224

CORPORATE PROFILE

Transcription

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