JMS Timberworks:Layout 1
Transcription
JMS Timberworks:Layout 1
Timberworks grows in capacity but reduces in size PURCHASING joinery software three years ago has caused Timberworks to change its philosophy, believing that investment in machines and software rather than employees is the key to greater efficiency and improved profitability. Timberworks is unusual because as the business has increased, it has reduced the number of employees. Based in Port Talbot, Wales, Timberworks has a reputation for producing beautiful hand crafted bespoke kitchens, windows, doors, frames and stairs. Formed three years ago as a limited company, owner Gerwyn Lloyd has had up to four joiners working for him. Relying solely upon word of mouth advertising, they have been expanding over the past three years to accommodate the increased level of work, and now turnover around £250,000 per year. Remarkably, they now only have two employees, husband and wife team, Susan and Gerwyn Lloyd, relying upon subcontractors when needed. With large contracts in the pipeline, Timberworks investigated joinery software, looking for a time saving solution. Viewing articles about Joinerysoft in the trade press, Timberworks requested a demonstration and was instantly won over. Sue Lloyd comments, “We liked the ease of design through to construction. Joinerysoft’s Joinery Management Software (JMS) is so simple that once you have drawn an item, you already have the cutting list and everything.” Purchasing JMS three years ago has allowed the company to improve its design function, providing customers with detailed diagrams of finished items, as well as saving time in the office and workshop. “Customers have been really impressed with the fact that we can show them individual drawings for windows and screens for each job. They can really see what they are getting now,” says Sue. JMS design capabilities give the customer confidence that Timberworks can do what it promises, and provide a professional approach that wins orders. An order for a bi-fold door was only won because JMS could design and draw the doors before the order was placed. JMS generated quotes with diagrams and instant cutting lists save Timberworks about two days each week, allowing the husband and wife team to regain their weekends. Timberworks was also able to pay Joinerysoft in installments, which was helpful because payments for a big windows contract the company was doing were also spread over a few months. Faced with production problems with employees, Timberworks last year took the unusual step of firing all their employees, leaving the business to be run by Susan and Gerwyn. “Purchasing JMS has shown us what software can accomplish. We are now confident that the way forward to greater efficiency and professional service is to invest in machines and software,” explains Sue. “We were fed up with production problems that were all down to employees. Joinerysoft has spurred us on to go further with software, and changed our philosophy in the process.” Receiving two days training by a qualified joiner, Sue comments, “I didn’t think it would be that simple. It was helpful that the installer was a joiner because he knew what we were talking about.” Training and installation is tailored to a company’s needs, resulting in specific training for how each company does things. Sue was able to concentrate on pricing and design elements, while Gerwyn was able to learn how to set up Timberworks’ most commonly used profiles. Sue explains, “I’m not a joiner, I couldn’t tell you what profiles we use, but now that Gerwyn has set up all the joinery profiles I can design and quote simply be selecting a style and size.” Joinerysoft support is always only a phone call away, ensuring quick answers to ‘how to’ questions. Investing in machinery is now a priority for Timberworks. A recent purchase of an SCM spindle moulder has resulted in significant time savings. With JMS generated cutting lists, and automated machining, Gerwyn can now manufacture components for a window in 35 minutes, instead of the previous four hours. Gerwyn says, “Purchasing JMS has shown us what software and automation can do for us. JMS has given us the confidence to purchase additional machinery, and started us off on a route that we wouldn’t have considered before.” Susan summarises, “Joinerysoft has made it easier for us to grow and keep track of our profit margins. It has been the catalyst for change. We have changed from investing in people to investing in software and machines, giving us more control of our own destiny. We now believe that it is not the people that make the money, it is the machines and the software.” Timberworks Tel 01639 852695 [email protected] www.timberworkswales.co.uk Joinerysoft Ltd Tel 01608 643302 [email protected] www.joinerysoft.com