Norton Utilities
Transcription
Norton Utilities
WinFax 7.5 Monthly Publication Of The Kentucky Indiana PC Users Group February 1997 Volume 16, No. 2 In this issue From The Editor . . . . . . . .2 Symantec products . . . . . . .4 WinFax 7.5 . . . . . . . . . . . . .6 Announcements 5.0 . . . . . .8 Junior Stationery . . . . . . .10 February calendar . . . . . .11 March calendar . . . . . . . .12 Directory . . . . . . . . . . . . .13 The Sig Scene . . . . . . . . . .14 Free software . . . . . . . . . .15 SigWise . . . . . . . . . . . . . . .16 Meeting review . . . . . . . . .17 NetMeeting 2 beta 2 . . . . .20 New Horizons . . . . . . . . . .22 Mentors . . . . . . . . . . . . . .23 Norton Utilities Membership app. . . . . . . .23 C h e ck u s o u t at h t t p : / / w w w. k i p c u g . o r g KIP CUG FREE SAMPLE ISSUE Next meeting SYMANTEC’S PHILLIP MEJIA WinFax 7.5 and Norton Utilities Tuesday, February 4th, 6:30 p.m. From The Editor then you are sitting ou have an pretty when the drawexcellent ing comes along. opportunity We have had some to win some excellent remarkably good prizes and help prizes offered in past KIPCUG financially at raffles, and this the February meeting month’s drawing is in when we will again be same category. hosting another aucJOHN L. GILKEY the Charlie Johnson tion. deserves a sound pat on the If you are like me and tend not to win prizes at meetings, :-( back for his efforts in making then possibly coming from this program work, and work another tack is just what you well. If you see him at the February need. The proceeds go into the gen- meeting, or any meeting for eral fund and help finance that matter, you might want to give him a word of thanks. KIPCUG projects. Keep in mind that this is a The best thing about the raffle is that you apply your tickets to volunteer organization, and all the items you want. It’s not like of the labor that goes into maktaking a blind shot at any prize. ing the auction a success comes If you happen to want that gratuitously from Charlie and obscure prize that no one else those who lend him a hand with has tossed their tickets toward, the project. Y Contributing staff writers Judy Lococo, Libby Thurman, Fred Soward, Sharon Kinney-Romeo, Michael Romeo, Robert Myers, Steve Goldberg, Debbie Bulleit M E M B E R I/0 February, 1997 Page 2 I0 Kentucky Indiana PC Users Group (Newsletter business only) 467 Accrusia Avenue Clarksville, IN 47129-2831 Editor-In-Chief John L. Gilkey Assistant Editors Michael Romeo Sharon Kinney-Romeo Bonnie Zepka I/0 is published monthly by the Kentucky Indiana Personal Computer Users Group, Inc. and is intended principally for its membership. All articles in this publication are copyrighted by KIPCUG unless otherwise stipulated. Express permission is granted for qualified user groups to copy the materials in this publication provided appropriate credit is given to KIPCUG, I/0 and the author. Requests from individuals or organizations other than user groups for permission to reprint should be made to the editor-in-chief. Advertising materials must be submitted four weeks prior to the date of publication to guarantee insertion. Editorial submissions must be submitted three weeks prior to publication. All editorial materials submitted to I/0 become the property of KIPCUG, and may be used by the organization in any way deemed appropriate by the newsletter staff and the Board of Directors of KIPCUG. The editors reserve the right to make any changes deemed necessary to any editorial matter submitted or to refuse publication of any material submitted. Direct all newsletter correspondence to: I/0, 467 Accrusia Avenue, Clarksville, IN 47129-2831. Mindspring ad not supplied in electronic format Page 3 February, 1997 I/0 By Symantec New family of products designed for both experts and novices ❝ xpanding our expertise in diagnostic and problem-solving products, we have updated and enhanced Norton Utilities as well as applied our knowledge to create PC Handyman and Healthy PC for the growing consumer market... E ❞ G ORDON E. E UBANKS , J R ., CEO AND P RESIDENT OF S YMANTEC E xpanding its 15-year history of developing sophisticated utilities and productivity tools for the personal computer, Symantec Corporation has launched an entire family of products to help all PC users get the most out of Windows 95. As one of the world’s leading developers of PC problem-solving software, Symantec’s new line addresses the needs of all users, ranging from students and small office owners, to PC hobbyists and computer engineers. Symantec has created five products which easily prevent and correct PC problems. PC Handyman, announced today, solves thousands of hardware and software problems and helps users understand how their computers work. Healthy PC is the first one-step PC maintenance program especially designed for Windows 95 users; Norton Utilities 2.0 is the latest version of the award-winning and time-tested utility program leader; Internet FastFind provides the quickest way for users to find what they are looking for online; and CrashGuard with Anti-Freeze, which is available free online from the Symantec web site, prevents most PC “crashes” and “unfreezes” application lockups. “Expanding our expertise in diagnostic and problem-solving products, we have updated and enhanced Norton Utilities as well as applied our knowledge to create PC Handyman and Healthy PC for the growing consumer market,” said Gordon E. Eubanks, Jr., CEO and president of Symantec Corporation. “Whether you are a computer-savvy or an average PC user who is tired of trying to solve recurring computer problems, Symantec offers a solution.” HEALTHY PC Inexperienced PC users now have a “click-and-forget” tool to protect their I/0 February, 1997 Page 4 hardware and valuable data, such as financial records and important documents. Healthy PC combines the benefits of two of Symantec’s best-selling problem-solving programs: Norton AntiVirus and Speed Disk. With one mouse click, Healthy PC launches a complete maintenance routine in less than five minutes — finding and removing viruses and tuning up the hard drive by arranging files for faster access. The program detects and fixes small problems before they become big ones. The program’s graphic oval-shaped interface is easy-to-understand for new users who may be unfamiliar with pulldown menus and check-boxes. Virus scanning and the hard disk optimizing process is literally as simple as clicking the “Start” button. The program lists the areas it is checking and provides a quick summary report on the “health” of the PC. For problems that Healthy PC detects but cannot repair, the program points users to the correct resources that will resolve them. Healthy PC also includes the LIVE UPDATE feature. With an estimated retail price (ERP) of $29.95, Healthy PC is available at mass market outlets, consumer electronics chains and computer stores nationwide, including Best Buy, CompUSA, Computer City, Fry’s, Microcenter, Staples and Egghead Software among others. NORTON UTILITIES 2.0 FOR WINDOWS 95 Since the first version was introduced in 1982, Norton Utilities has been widely recognized as the best software to optimize and protect PC hard drives, and fix small problems before they become critical to PC performance and productivity. With version 2.0, Norton Utilities continues to provide incomparable utilities that increase PC produc- tivity. Norton Utilities 2.0 includes many advanced features for Windows 95based PCs. Searching for potential problems and fixing them before they cause a system failure, the program’s exclusive System Doctor technology constantly monitors the PC. While the user works, this feature also protects underlying resources on which user files rely, such as memory and disk space. System Doctor also gives a warning if the hard drive is about to fail, checks the system for viruses and notifies users when the virus definitions need to be updated. Finally, this technology also monitors the Internet and alerts users of optimal times to log onto their favorite sites. Through a graphical “point-andclick” interface, the new Norton System Genie provides numerous ways for users to easily customize Windows 95 to fit individual requirements and tastes. Norton Utilities’ Speed Disk program keeps hard drives running optimally, while Space Wizard allows users to safely remove unneeded files. Norton Utilities 2.0 for Windows 95, is available at an estimated retail price (ERP) of $79. Previously registered users of Norton Utilities can upgrade for $49. Norton Utilities is available at computer stores nationwide, including including Best Buy, CompUSA, Computer City, Fry’s, Microcenter, Staples and Egghead Software among others. INTERNET FASTFIND The only product to seamlessly combine all seven top Internet search engines, Internet FastFind is the quickest and easiest way for users to find what they are looking for online. The program finds specific files on the Internet, and notifies the user of changes on important Web pages, FTP sites and network files and folders. Internet FastFind easily zips and unzips files, and let users get to their favorite Web pages directly from the Windows 95/NT taskbar. The program includes many features that make navigating the Internet simple. Eliminating the long and tedious process of finding information on the Internet, WebFind checks Yahoo, Lycos, Alta Vista, Infoseek, Magellan and WebCrawler separately. It then combines each engine’s returned results, eliminates duplication, prioritizes the list and presents the final results in one easy-to-understand Web page. Other features include NetFileFind, which enables users to “drag and drop” files from the Internet directly onto their PCs. Through Notify, users can track specific Web sites and automatically be updated or alerted of changes at preprogrammed intervals. Simplifying the task of updating the PC, PatchConnect automatically creates links to Internet sites where updates to hardware and software on a user’s PC are typically posted. Internet FastFind is available for an estimated retail price (ERP) of $49.95 at computer stores nationwide, including including Best Buy, CompUSA, Computer City, Fry’s, Microcenter, Staples and Egghead Software among others. CRASHGUARD AND ANTI-FREEZE PC Handyman and Norton Utilities 2.0 for Windows 95 include Norton CrashGuard with Anti-Freeze ($29.95 retail value) at no additional cost. CrashGuard is the only product available that can protect the user from losing important files as a result of both application “crashes” and “freezes”. If the user experiences a crash or an application freeze, CrashGuard will usually fix the problem and let the user continue. Symantec Corporation develops, markets, and supports a complete line of application and system software products designed to enhance individual and workgroup productivity as well as manage networked computing environments. Platforms supported include IBM personal computers and compatibles, Apple Macintosh computers as well as all major network operating systems. Founded in 1982, the company’s global operations span North America, Europe, and several fast growing markets throughout Asia Pacific and Latin America. Information on the company S ymantec Corporation develops, markets, and supports a complete line of application and system software products designed to enhance individual and workgroup productivity as well as manage networked computing environments. Page 5 February, 1997 I/0 W inFax 7.5 could be your solution to world-wide Internet faxing Symantec Upgrades WinFax PRO 7.5 To Embrace Internet Fax. Version 7.5 Also Includes TalkWorks Telephony. W inFax PRO 7.5 delivers all the traditional productivity benefits of computer based faxing, plus the ability to send faxes through the Internet for delivery to fax machines world wide that exist off the Internet. I/0 February, 1997 Page 6 S ymantec Corporation, a worldwide leader in communications software, has announced WinFax PRO 7.5, the latest version of its award-winning fax software for Windows 95. WinFax PRO 7.5 delivers all the traditional productivity benefits of computer based faxing, plus the ability to send faxes through the Internet for delivery to fax machines world wide that exist off the Internet. WinFax PRO 7.5 becomes the first major computer fax application to embrace the emerging technology of Internet fax. TalkWorks, the WinFax telephony option, is now included with WinFax PRO 7.5, giving users with supported voice modems, voice answering and telephony capabilities, along with a full-featured fax program in one box. “The best way for us to keep in touch with our clients is by fax and this contributes substantially to our long distance telephone bills,” said Thilo T. Newman, President of Newman & Lord Enterprises Inc., “The ability to fax over the Internet is the kind of cost saving technology we have been looking for. All our employees have direct access to the Internet through our computer network, which means they can now start faxing right from their desktop’s without incurring additional hardware expenses such as installing dedicated telephone lines and purchasing modems. It is great to finally be given an opportunity to lower our overheads.” Newman & Lord has 1,000 employees worldwide, and is involved in T.V., Film and Television Production, as well as Medical and Real Estate products and services. How Fax Embraces The Net “WinFax PRO 7.5 takes advantage of the Internet infrastructure and gives users a low-cost alternative to the traditional telephone network for long distance faxing,” commented Marc Camm, General Manager for Symantec D e s k t o p Communications Business Unit. “It uses the Internet as a medium to transport faxes to traditional fax machines or computers equipped with a fax modem that are not directly connected to the Internet. We fax through the Internet with the same level of reliability, security, immediacy and point-topoint connectivity that users get when faxing over a telephone line.” Together with NetCentric, the leading provider of software for the Internet Infrastructure, WinFax PRO 7.5 delivers point-to-point faxing from the user’s desktop to any fax machine or device worldwide. This is done through an Internet connection, thus eliminating the need for a separate, dedicated fax line or fax machine. Internet fax is secure, with RSA’s encryption engine employed. Faxes can also be sent through the Internet, even if a corporation uses fire wall technology. How Internet Fax Works To the user, the process of sending a fax through the Internet is the same as sending a fax through the telephone network. Once the user has enabled the Internet fax service through the setup wizard, sending a fax over the Internet is easy. After preparing their document for faxing, the user is given a choice in which method of delivery— through a normal phone line or through the Internet—they would prefer to use. To the user, transmitting a fax appears to be the same for either method, however, behind the scenes the process differs. Once a user has selected to send a fax over the Internet, WinFax PRO 7.5 compresses and encrypts the fax and sends it through a NetCentric server, which then uses intelligent routing algorithms to route the fax over the Internet, at the lowest cost possible, to the recipient. Throughout the entire process, WinFax PRO 7.5 provides real-time status to the user. Internet Fax Service Pricing The cost of sending an Internet fax from anywhere in the world to a destination within the United States is 15 cents per minute. A user can also submit a fax from anywhere in the world and have the U.S. based server fax it to any fax machine or device outside of the U.S. for substantially less than a direct phone call. For faxes sent to destinations outside the United States, the price varies depending on the actual destination, with a discount up to 80% off standard long distance telephone rates being offered. A comprehensive rate list will be posted on the Internet to help users determine their savings when using Internet fax. TalkWorks TalkWorks, the WinFax telephony option, is now included in the box with WinFax PRO 7.5. TalkWorks offers users a number of enhanced features and capabilities, including enabling a computer equipped with a voice-capable fax modem to answer the telephone, and record and store voice messages. TalkWorks automatically discriminates between fax and voice calls so that users are also able to share a single analog phone line for both fax and voice. TalkWorks also includes telephony features such as speed dialing, conference calling, and hands-free operation through a full duplex speakerphone. In addition, Ta l k Wo r k s supports multimedia PCs by enabling users to record greetings or play back messages through their .WAV-based sound boards. WinFax PRO 7.5 has an estimated street price of US$99 (Cdn $139) and includes a 60-day money back guarantee. WinFax PRO 7.0 users can upgrade to version 7.5 for US$19.95 (Cdn $29.95), however, users who purchased or upgraded to WinFax PRO 7.0 on or after August 1, 1996 can call Symantec to get a free upgrade. Users of WinFax PRO 4.0 or earlier versions can upgrade for US$49.95 (Cdn $69.95). Users of WinFax LITE and any other Symantec product can upgrade/crossgrade for a cost of US$59.95 (Cdn $79.95). Upgrade prices do not include shipping and handling fees. The product requires a minimum 486based PC running Microsoft Windows 95, a Class 1 or Class 2 fax modem, 16 MB RAM recommended (8 MB minimum), and 28 MB hard disk space for a full install. A voice-enabled fax modem is required to use the functionality of TalkWorks. T alkWorks, the WinFax telephony option, is now included in the box with WinFax PRO 7.5. Page 7 February, 1997 I/0 Announcements 5.0 Everything from cards to calendars the easy way By John L. Gilkey Kentucky Indiana PC Users Group A nnouncements can generate cards, brochures, mailers, banners, envelopes, cut and fold envelopes, postcards, business cards, letterheads, calendars, posters and certificates Parson’s Technology appears to have a winner on their hands with the release of Announcements 5.0, a program that can make a wide variety of documents for you ranging from cards to calendars. In fact, Announcements can generate cards, brochures, mailers, banners, envelopes, cut and fold envelopes, postcards, business cards, letterheads, calendars, posters and certificates, complete with an extensive supply of clip art to make your work look professional. The nice thing about Announcements is its interface. It makes the job of creating complex documents so simple that my seven-year-old son Christopher can master the program without my help (although I like to think that he would rather have me on hand just because I’m dad.) The program presents a point and click environment that allows you to move through the process of creating your document. There is nothing technical about it, and you are always provided with sufficient guidance to get you where you want to go. There are a number of programs out on the market that can generate some of the documents that Announcements creates. However, I think you would be hard-pressed to come up with one that meets or exceeds this program’s capabilities. Many people have used a card-making program to create a personalized greeting card. Well Announcements carries the concept one step further by generating a “Cut-N-Fold” envelope designed to fit the card, or any other document you create for that matter. Trust me, it’s great! You select an option to print a “Quick Envelope” and seconds later, out comes a sheet of paper with the envelope template imprinted. You cut, glue and mail. It’s that simple. If you want to get even fancier, you can even generate envelopes using a mail merge function and have the addresses printed on your custom envelopes. It’s great. I never seemed to have an envelope that would fit the cards I printed with other software. Now it’s just too easy. Ever try generating a tri-fold docu- Announcements 5.0 menus are point-and-click technology. There’s nothing complicated here. I/0 February, 1997 Page 8 ment? It can be a pain! You have to measure, plot, plan and then hope you get it right. Which fold is on top? Where’s the back? It can be a real hassle. Announcements does it with ease. You select the panel you want on work on from an easy-to-use dialog box. Again, it’s point and click technology. Clip art is available in abundance from the program’s CD-ROM for just about any project you can get involved in generating. There is a video tutorial that explains the program and how to generate documents and even gives you a few tips. If you want to get a little fancy, a companion program that can be used independently or called from within Announcements, allows you to generate specialized text effects. Called Text FX, it can take plain text and shape it just about any way you choose. I have found the product beneficial not only while using Announcements, but in many other applications as well! Announcements offers direct on-line connections to the Parsons web site where you can get tips and tricks, free graphics or even make an electronic card to e-mail to a friend. If you purchase the Standard version, you will receive 200 images and 50 ready-made documents to help get you started. The Deluxe version contains 125 fonts, 1000 images, and over 400 ready-made documents. No matter which version you purchase, you can jump right in and start creating documents. The CD will operate on a PC or a Mac. On the PC platform, both Windows 3.1 and Windows 95 are supported. Installation is simple and tech support seems more than capable or dealing with simple to complex questions. The company can be reached at: Parsons Technology, Inc., One Parsons Drive, P.O. Box 100, Hiawatha, Iowa 52233-0100. Parson’s customer assistance department can be reached at 319395-0115 or you can fax them at 319395-0466. Technical service can be reached at 319-395-7314. Need an envelope to fit that card you just created for a friend? Announcements can generate a “Cut-N-Fold” envelope for just about any document it can create. April 19-20 $5.00 Admission for 2 days r. t n C o p x Saturday 10-5 E & r i a Sunday 10-3 F y k c Kentu Hundreds of Vendor Tables Dealers from Around the Country Speakers & Seminars Products & Demonstrations User Group and Club Displays Systems, CDs, Printers Software and More! Presented by Tr a d e S h o w P r o d u c t i o n s [email protected] n (937) 263-3378 Page 9 February, 1997 I/0 J unior Stationery DogByte Developments solution to just about all your childs stationery needs by Winnie Miller Kentucky Indiana PC Users Group Fun for a child and fun for you! T here are letters to Santa and certificate templates as well as many choices of holidays, pets, robots, and dinosaur pictures. This program is for children eight years old and up. It is also for adults that want to have some simple fun. With some help from my six and almost eight years old grandchildren, I had a ball. The software is easy to use and can be installed on your hard drive or used from the CD. The program lets you make cards, stationery and envelopes using templates or pictures of your own choice. It also has empty dialogue boxes that you can use to create your own stories. There are letters to Santa and certificate templates as well as many choices of holidays, pets, robots, and dinosaur pictures. Some of the pictures were so intriguing that I made some stationery with just a picture to send to my friends for their personal use. I found more fonts than Carter has little pills even though it says in the directions that you can use only one font per item but the selection of the fonts’ size and color is your choice. It is helpful if you print out the first card and stationery with the directions printed on the page to use as a reminder. But be careful, you could end up with pictures as well as the directions on your final printing. To eliminate this problem you highlight the directions and hit delete or backspace. A print password that can be turned on and off I/0 February, 1997 Page 10 is included in the program and when the password is on you are asked each time if you wish to print. After I saw my stack of practicing papers I understood the asking each time if you really want to print what you just created. Also you get another question before you print asking if you want to cut off or squash on your printer. I did both and did not see any noticeable difference. Using regular paper, a child can create their own envelopes reminiscent of halcyon days of making valentines and trying to cut an envelope of your own. The print out of the two sizes of envelopes tells you where to cut and paste with a glue stick. This works so well that I could not resist sending a friend one with a dachshund on the front. Also helpful when you run out of envelopes and you have a bill that must be paid yesterday. Of course you would not do that!!!! An address book, that gives you enough space to include an e-mail address or add a comment, is included with the program. You can also select a mailing list and merge. The large print was adequate for older eyes. DogByte Development has a toll free number for current prices. 1-800 9364298. They also have a technical support 719-592-0092. Stationery Store Junior - Ages 8 and up Make your own custom cards, stationary and envelopes! System Requirements: Windows CDROM 1MB hard disk space Page 11 February, 1997 I/0 I/0 February, 1997 Page 12 Dir ector y of KIPCUG Leader s Name Position Home Phone Work Phone Judy Lococo Robert Myers Sharon Kinney-Romeo Nancy Lorey Michael Romeo John Gilkey Jerry Wasserzug Steve Goldberg Paul Ward David Puckett Mike Shaikun Bob Streever Fred Soward Marvin Livingood Rick Manning Paul Newman Debbie Bulleit Louis Gagel President Vice President Secretary Treasurer SIG Director Newsletter Editor Distribution coordinator Program Director BBS SYSOP User to User Coordinator Legal Advisor Membership Director Volunteer Coordinator Director Emeritus Webmaster New Mbr. Orientation Membership Assistant Program Setup 893-8710 495-6744 893-2672 280-0468 893-2672 282-6040 452-1912 282-5186 451-8907 425-3326 895-4180 426-1829 459-8888 893-8710 568-5192 283-6636 589-4200 459-2151 459-8888 459-2019 KIPCUG Suppor ter s Page 13 February, 1997 I/0 Pl e a s e s u p p o rt t h e m with you r bu sin ess The vendors listed below have contributed hardware or software to KIPCUG to assist in production of the organization’s monthly newsletter. We encourage you to support these vendors who are helping to support our organization. Lexmark Novell 4029 Laser printer with accelerator WordPerfect DOS/Windows Adobe Netware 4.1 Photoshop 3.0 Corel Illustrator 4.0 Corel Ventura Intuit Quicken 5.0 Helpline (502) 329-5720 Call the Helpline 24 hours a day for: * General information about KIPCUG * * How to join KIPCUG * * Information about upcoming meetings and events * * Help with hardware or software problems from members who are experts * * Request a complimentary copy of I/0, the monthly newsletter of KIPCUG * T he F ifth Dimension O ff i c i a l B u l l e t i n B o a rd o f K I P C U G The Fifth Dimension is available 24 hours a day at (502) 231-0053. Data transmission standards are: 1,200-28,800 bps, 8 data bits, 1 stop bit, no parity, v.42, v.42bis., v.32, v.32bis. Operating with three nodes. Ad v er tising Ra tes f or I/0 Ad size Per 1 col. inch (2.25” wide) Half Page (3 col x 5”) Full Page Rate 8.00 110.00 200.00 Ad sizes must be in full column width and in one inch depth increments. NOTE: I/O is published electronically in addition to its printed edition. Advertising materials not supplied in electronic form will not be included in the electronic edition. Discount Three consecutive insertions Twelve consecutive insertions Special discounts offered to KIPCUG members Membership discount Rate 10% 20% Call 10% All Advertising must be paid for at the time of submission or on approved PO. Rates are for electronic (JPG EPS TIF) copy. The deadline for submission of advertising materials is the first of the month for the next month’s publication. Send all advertising materials to: Nancy Lorey, I/0 Ad Manager, 5314 Hidden Lakes Blvd., Jeffersonville, IN 47130. For more information, call (812) 280-0468 evenings. The Sig Ke n t u cky I n d i a n a Scene P C U s e r s G r o u p Investing Meets monthly at the Louisville Aero Club, Bowman Field, Louisville, Kentucky. Call leader Doc Viele at 452-6878 for additional information including date and time. Please note, this SIG does NOT discuss relative merits of mutual funds. Knowledgeman Call leaders Danny PcPheron at 456-6200 or Jim Martin at 452-4916 for meeting times and locations. Mainframe This SIG is currently inactive. Watch for additional information. New Users Meets 2nd Monday, 6:30 p.m.at Pomeroy Computers, 908 Dupont Road, Louisville, Kentucky. Contact leader Tom Neukam at 893-2800 extension 135 for more information. OS/2 This SIG is currently inactive. Please call Michael Romeo for information at 893-2672. Paradox/dBASE/Quattro Pro This SIG is planning to meet in January at the New Horizons Learning Center at 10001 Linn Station Road (near I-64 and Hurstbourne). If you are interested in attending regularly, please suggest a day and time for these meetings. Contact SIG leader Steve Goldberg at 282-5186. Te l e c o m m u n i c a t i o n s The Telecommunications SIG meets on the 4th Wednesday of each month at AdWare Systems, Inc. located on the 10th floor of the Waterside Building, 101 E. Main Street. For more information, contact SIG leader Joseph Xie at 569-5423 or Sharon Kinney-Romeo at 568-5192. Windows Word & Excel Meets 4th Monday at 6:30 p.m. at 102 Daventry Lane, Suites 7-8, Louisville, Kentucky.Leader is Jim Travelstead, 852-4761 (W) or 375-4796 (H). Take Hurstbourne Ln. north towards Shelbyville Rd., turn right on Shelbyville Rd., turn at the Pizza Hut about 1 block on the left. Go past the Pizza Hut to brick building on the left. Visual Basic The Visual Basic SIG meets at 7 p.m. on the 2nd Thursday of each month at CompuPro located at 1410 New Albany-Charlestown Pike in Clarksville. Contact Martin Campion at 637-9878 for additional information. I/0 February, 1997 Page 14 FREE Software Announcing the arrival of new software for review by KIPCUG members. If you can write 700-1000 words describing the software product and get it back to KIPCUG in 30 days, then you too can be a software reviewer. If interested contact Bonnie Zepka at 449-6205 or e-mail to [email protected]. Neverhood by Dreamworks Interactive System Requirements: Pentium 75mhz 8MB RAM (16 recommended) quad speed CDROM,SVGA monitor 8-bit windows compatible sound card and speakers (16bit recommended) 10 MB Hard disk space Requires windows 95. HELL COPS by T.E.N. Laboratory Minimum System Requirements: IBM PC or compatible Pentium 100 processor 8MB RAM 4X CD-ROM Window 95 Mouse or joystick 22 MB of hard disk space 256 color display running at 640X480 MPC compatible sound card and amplified speakers. O ur review policy is a simple one. You review the software, turn in an acceptable review, and the product is yours. Don’t turn in the review, and we send Guido to pick it up! PC Handyman by SYMANTEC System Requirements: Window 95 CD-ROM Microsoft Windows CE desktop emulation Beta 2.1 Windows CD-ROM Contest, Ideas for the Internet by Think Quest An annual contest for students in grades 7-12 Win prizes, scholarships total more than $1 million Requirements: CD-ROM Windows or Macintosh and internet server Page 15 February, 1997 I/0 SigWise VB Sig News from Martin Campion The January meeting of the Visual Basic SIG was the recipient of some of the nastiest weather of the season, and consequently your intrepid SIG coordinator was the only participant. I made a few changes to the programming project we have been working on and then left for home. So this gives me a chance to vent a few programming maxims. I believe that VB is a great introductory programming language, but two of the characteristics that make it easy to use also make it treacherous. The first is it’s acceptance of “loosetyping”. A programming language is said to be “strongly-typed” if it requires each variable to be defined before it is used within the code. This was often the case of BASICs in years past but somehow this prudent practice has been reversed with the latest versions. This can play havoc with careless typists (which by definition, should read “programmers”) working late in the night on deadlines due the previous week. One letter wrong in the variable name will cause VB to define a new variable automatically and continue on it’s merry way. Fortunately, the programmer can short-circuit VB’s behavior by changing an environment setting. This setting is accessed through the Options/Environment menu command in VB3 or the Tools/Options menu command on the Environment tab in VB4. The setting is called “Require Variable Declaration” and it should be changed from the default of “no” to “yes’ in VB3 or should be checked in VB4. This change causes the Editor to automatically include the statement “Option Explicit” at the top of every subsequently created VB file. This will cause the compiler to create an error if a program tries to use a variable with- I/0 February, 1997 Page 16 out specifically declaring it first. Be carefull though - changing this setting does nothing for files which already exist. You must go back and type the statement in yourself for code modules that already exist. While you are setting options you should consider changing another default setting. This setting causes the editor to automatically save any changes in a file or project before compiling and running the project. Be sure to have this set to yes. If you don’t do this, a glitch in your program could cause VB or the computer to crash sending all your recent changes to nowhere. One more default setting in VB3, which I always change, is the one called “Default SAVE AS Format”. Make sure it is changed from “binary” to “text.” This change allows you to load a VB source file into a word processor for reading, editing or printing. It may be a while before you have the urge to do this, but if you wait, then you will have a number of files that will have to be laboriously converted. In VB4, files are always saved as text. Finally, the other characteristic of Visual Basic which I define as treacherous is the presence of the “Variant” data type, which, as far as I know, is unique to VB. If you are not familiar with VB, you may not know that a “Variant” is a data “type” which can contain any data type. A Variant can be a string, any size integer, any size floating-point variable or it can be “Empty.” I am generally friendly to change but this does not seem to me to be a valuable innovation in programming. Indeed I can imagine many problems arising from not knowing what kind of data you are dealing with at any particular time. Since VB also contains a set of routines for testing Variants to see what kind of data is actually pre- By SIG Coordinator Michael Romeo sent, the designers obviously could see problems as well. By default, any variable which is not specifically declared as some other data type becomes a Variant. Since my programming mostly uses integer variables, I try to remember to type at the beginning of every file “DefInt A-Z” which will cause all variables to be two-byte integers unless specifically declared otherwise. This device saves me from having to type “as Integer” innumerable times. The only problem is that there is no setting which automatically types this line in, and if I forget I create Variants by accident. The next meeting of the SIG is on February 13, so mark your calendars and pray for decent weather. New SIG News from Michael Romeo We all know the Web is dominating the outlook of computing. Are you finally ready to pick up some knowledge about Web concepts and designs. Then make plans to attend one of our newest SIGs at 330-F Distillery Commons. Larry Bolton of WINNET is organizing a WebMaster SIG to meet at his offices on the 3rd Thursday of the month. The first meeting will be on February 20th. The facilities are neat, with a T1 connection to the Internet and a video projection unit hooked to a PC. A VCR tape unit is hooked in series also and seating is there for 28. If you plan to attend, be sure and give a ring to Larry (589-6800 ext 17) so he can be aware if too many are planning to attend. For those of you who can’t make it, why not use your browser to check out the URL at “http://winnetcam.win.net” on that evening. Larry has a 24-hour videocam pointing at the audience seating. Maybe you’ll see us. Meeting We had a larger than average attendance for our January meeting. Perhaps this reflects the interest people seem to have in all things Internet. Did the America Online dial-in problems put people in the mood for finding a better Internet Service Provider? Club president Judy Lococo brought the meeting to order precisely at 6:30 pm and started things off with the Question & Answer segment. First order of business: Jim Martin is missing! Once again, Dave Puckett gives us a lame excuse: “Jim has a sore throat. He sends his best”. Suspicious, no? We all know the hambone in Jim wouldn’t keep him away from our meetings - not for two months in a row. What’s really up? Does Dave collect both salaries when Jim’s not here? How are the residuals from syndication handled? There is a mystery afoot. We were told that Jim sent a replacement (name of Jack) to work in his stead but I’ll bet he is just another one of Dave’s lackeys. Will the show-stealing Martin be back? Can Dave succesfully keep the spotlight on himself? Stay tuned, answer fans, when these and other important questions are once again resolved in....... User to User Questions can be penned onto index cards before the meeting. Jack and Dave read them to the group. Perhaps an attendee will be able to help. This is a popular segment and often ends up putting the questioner and answerer together after the meeting. Question: What do members think of the service they get from MSN? Response: Microsoft Network is a service that competes with Compuserve and AOL. Only three of the audience had an opinion. All seemed happy with the service (especially the inexpensive price option) although one found the automatic sound advertisments a bit annoying. Question: How is the World Wide REVIEW by Sharon and Michael Romeo Web (WWW) different from the Internet? Response: The WWW is a way of viewing graphic information on the Internet. The Internet is basically a bunch of computers connected together. The WWW is a subset of the Internet. The Internet is not limited to being graphical. Text based information can be accessed also. See the January issue of IO magazine for more details. Question: Can I use a 1986 Lee Data color monitor with a 25-pin female connector as a VGA monitor for a PC? The company no longer has a phone listing in Eden Prarie, Mn. Response: No firm answers but most think it is more like a dumb terminal that hooks up to a timesharing computer (older legacy equipment) such as a DEC RSTS system. Michael checked later on the Web and found that the InfoSeek search engine had some articles about the demise of the company. Question: I am having a problem with Windows 95 Explorer. When I start it up, I get an hourglass and nothing else. A CTRL-ALT-DEL gives me a message that Explorer is not responding to the system. What’s happening? Response: One user had a similar problem and fixed it by updating his video driver. Others suggested that too little free space on the disk could account for this behavior. Some suggested too little ram could be the culprit. Then the discussion went on to techniques for freeing up space on disk. General News Our Program Director, Steve Goldberg, told us about upcoming meetings. Next is Symantec in February which will deal with Norton Utilities and WinFax Pro. Now that Windows is moving from FAT16 to FAT32 it will be important that your good old Norton Utilities and Norton AntiVirus work without error. Does this mean another upgrade is necessary? Come and see. Microsoft comes to our March meeting. We are hoping to be included as part of the Office 97 tour but if not, then the subject will be Window NT. Stay tuned for details. The April meeting will have Lotus showing their SmartSuite 97 products. All in all, this looks to be a pretty strong line-up. We are negotiating with Corel to show their Office Suite Product and IBM with OS/2. Fred Soward, our volunteer coordinator, is still looking to have someone step up and be our Publicity/Marketing Director. He has a few volunteer certificates that need to get to members: please contact him. However the main thing he is interested in now is getting people to stand up for officer elections. He has put together a commitee to handle nominations. Please contact him with names for submission. The slate gets submitted to the membership at our March meeting with the ballot being published in the April edition of IO magazine. Featured Presentation ISP RoundTable Usually, we see a product demonstration as part of the presentation. However, in January, we did things a bit differently. We rounded up seven of the Internet Service Providers (ISP) in our area to take questions about the services they provide and the future as they see it. We started off by having our Webmaster, Ric Manning, lead them through a Q&A session. We then had questions from the audience. Ric is the computer and home electronics columnist for the Louisville Courier-Journal. Over the years, he has had occasion to meet with all of the ISP representatives. A quick survey of the audience found more people shopping for an ISP than currently using one. This came as a slight surprise to us. The Web and Internet e-mail are so useful that Michael and I can no longer imagine getting by without them. Let’s start off by listing the presenters: Page 17 February, 1997 I/0 (1) Richard Meadows of IGLOU. IGLOU tells us that they have “thousands & thousands” of subscribers. IGLOU serves the Louisville, Lexington and Cincinatti markets. (2) R. Collie King of NTR.NET (pronounced Internet, get it?). They claim to have about 8,000 current subscribers in 93 cities. (3) Mark Kinney of KA.NET says they service the Louisville Metro area and the Shelbyville area. (4) Larry Bolton of WINNET claims about 3,000 subscribers from the Louisville area although they do provide an 800 number subsciption service for those who travel. (5) Chuck Burke of MicroTech, headquartered in Lexington claims over 8,000 subscibers in 70 counties in Kentucky and Indiana. (6) Bob McNamara of MindSpring claims over 125,000 subscribers in about 250 cities. In Kentucky, they provide local dial-up for Lexington, Lousivile, Owensboro and Bowling Green. (7) Eric Paul of AYE.NET, headquartered in Jeffersonville, Indiana, claims about 850 subscribers in the Louisville metro area. Ric asked a series of questions and gave each of the seven an opportunity to answer. He started off by asking which of them could offer simple telnet access so that a subscriber could just do e-mail and subscribe to a few mailling lists. This is a text-based service (accessed through software like ProComm or Windows’ HyperTerminal) often referred to as a shell account. Presumably this would be cheaper than getting the graphical WWW access that so many equate with the Internet. Are you surprised that only 3 of the 7 offer access this way? You might wonder why people bother with this text-based access. After all, isn’t the World Wide Web what you really want to use over the Internet? Yes, when all is said and done, you do want WWW access. But sometimes you are forced to use an older PC that is perhaps Dos-based and you still have a need to send & retrieve your e-mail. IGLOU, NTR.NET and KA-NET offer I/0 February, 1997 Page 18 shell accounts. Next came questions about pricing options. IGLOU and MINDSPRING have low-end plans for $6.95 per month. NTR.NET and KA-NET offer low-end plans for $14.95 per month. MicroTech offers a low-end plan for $17.95 per month. In fact, we will not be able to list all of the plans offered by these guys as there are quite a few variations. Basicly, you can expect to pay about $20-25 per month for unlimited access from any of these guys. If you can get by with less, most seem to have lower fees for those who can limit their online time or can limit their access to non prime-time hours. Some have plans that supply multiple e-mail addresses like AOL does for family members on the same account. Some have plans that offer disk space for your own web-pages. Some offer discounts for pre-paying (say for 6 months or a year). Next came questions about the modem speeds supported. Are all lines able to support 33.6-k speeds? Do some lines step down to supports users calling in at slower speeds (say 14.4-k)? Or are the lower speeds provided with a seperate call-in phone number so that the faster modems are utilized optimally? What about the new 56-k X2 technology that we are hearing about lately? By the way, check out the U.S. Robotics web-site at www.usr.com for good information about what the new X2 technology is all about. In general, all of the ISP’s are competing vigorously for your business and none will surrender faster speed options to the others. However, for those of you interested in the very fast T1 access speeds, only 3 of the 7 will be able to provide you with it: MICROTECH, WINNET and NTR.NET. You will pay one, two or three thousand per month for options at these speeds. But what about the ISDN modems? Do they all support this option? It’s a definite YES from them all. However, the pricing plans get even more complicated. You’ve got to figure in whether the service is a dedicated line or a dialup connection. You also have to figure in the usage of one or two B channels (meaning 64-k or 128-k). Only a few of them offer a $20 per month plan. Most plans seem to cater to business use. There seems to be many details involved in the pricing of ISDN. Of course, you must also figure in the cost the local phone company charges to you. So how else do these guys compete? If you are interested in classroom training then two of them offer free training on Web concepts and site designs. Check out WINNET and AYE.NET for more details. All of them provide Browser software for their customers. Some provide it free, some charge for it. These days, you really do not have to pay for the Browser software. Netscape’s Browser times out after 90 days to allow you to check it out and Microsoft offers it’s own Browser for free. MINDSPRING stands out from the rest in offering a CD-Rom packed full of software to it’s customers. Both Netscape and Microsoft browsers come on it. Free Agent is included for newsgroups. An IRC client and a TALK client are included. Then they top it off with all sorts of utilities. WINNET is unique in providing it’s own e-mail and newsgroup software. When it comes to phone support to help you with those pesky technical problems, only MINDSPRING offers 24-hour support. However, NTR.NET announced that they would be going to 24-hour support starting February 1st. AYE.NET stood out from the rest in offering Sunday support. Most of the others had support on Saturday. All of them had longer than business hours support for Monday thru Friday. It is typical for ISP’s to charge an initial set-up fee when you start to subscribe to their service. It is often in the $15-25 range. However, tonight we heard from most of our panel that they would be glad to waive this fee as an offer to our membership over the next month. This is an offer that could cause AOL some concern. Are you all aware of the problems AOL is having? Too many people are calling them - a busy signal is getting quite common. We heard a talk show on Public Radio last week where one of the commentators said that AOL now has 8 million subscribers with only 250-k modems. That is a 32:1 ratio. They hope to add another 150-k modems by June. AOL has always been a victim of it’s own success. They have often given slow service, even before the flat monthly rate pricing went into into effect last December. Of course, AOL offers more than Internet access. They have many magazines and special interest forums that can offer good value. However, if your primary interest is Internet access, then you should be able to achieve much better speeds with any of our panalists tonight. None of them are cursed (blessed?) with millions of subscribors. What do our panalists think of the future? There are about ten thousand ISPs nowdays. Do they forsee consolidation or more differentiation? SCB and ATT are now in the ISP business. Will these big boys squeeze out the smaller players? Most of our panelists do not think that Internet access will become a commodity product similiar to long distance service. To a man (and wasn’t it interesting that not one woman was on the panel another story, another time) they believe that the key to success in this business is value added service. Most of them think that web design service offerings will be key to their business in the future. Some think that different pricing plans will be winning strategies. The general consensus in the trade press is that there will be shake out and consolidation within this industry. R. Collie King of NTR.NET was a standout in believing that this is indeed the way things will go. His company is positioning itself to be a provider of access to ISPs themselves. There were many technical questions about “hops”, “adsl”, cable-modems, satellites, and security that are too technical to go into detail here. This was truly an interesting meeting and proved once again that attendance provides good value to our membership. As the meeting winded down, we were fortunate to have our panalists offer free time on their services as raffle prizes. Not bad, eh? All of our panelists were enthusiastic and informative. It was a pleasure to hear what they had to say. So was there a definate winner among our panel? Have we come away with a clear-cut choice as to who to sign up with? I think it’s safe to say that the winner is us. It’s clear that these companies are competing vigorously for our business and you will be able to pick and choose among them for a deal that suits your needs. If you are not now on the Net, then be sure and budget money for the near future. It seems to be about $250 per year nowdays and one can only see it getting cheaper. If you do any sort of hardware & software support, then you already know the value of checking your vendor web-sites for the latest in news, pricing and updates. I f you are not now on the Net, then be sure and budget money for the near future. It seems to be about $250 per year nowdays and one can only see it getting cheaper. For those of you who need to do research, the web provides great value. The riches of content out there are simply staggering. If your bent is politics, then web out to c-span, the political parties and our government agencies. It’s a sure bet you won’t be able to find all of the offerings out there. There are so many already with more being added all the time. Newspapers and magazines are blooming all across the web. Catalogs and auctions are getting prevalent also. Radio is starting to become commonplace. Hold tight for video in the near future. We’ve been noticing language translation as well. Yea Mozilla! See you next month. Page 19 February, 1997 I/0 Talk about fun! NetMeeting version 2.0 beta 2 gets you talking to people all over the world via the Internet N etMeeting version 2.0 beta 2 is now available for immediate download over the Internet for use with the Windows® 95 operating system and the Windows NT® operating system version 4.0 I/0 February, 1997 Page 20 Microsoft Corp. gas announced that the second beta version of Microsoft® NetMeeting™ conferencing software, the real-time communications platform of choice for the Internet and corporate intranets, features support for video conferencing based on the International Telecommunications Union (ITU) H.323 standard. NetMeeting version 2.0 beta 2 is now available for immediate download over the Internet for use with the Windows® 95 operating system and the Windows NT® operating system version 4.0. By delivering the video phone component, NetMeeting 2.0 is now the first realtime communications client for the Internet to integrate standards-based audio, data and video conferencing capabilities, making it the most complete and easy-to-use Internet communication tool for end users and organizations. “The global connectivity of the Internet is enabling rich, real-time communications that were never possible before,” said John Ludwig, vice president, Internet platform and tools division at Microsoft. “With the integration of Internet video phone support in NetMeeting 2.0, Microsoft is enabling family and friends around the world to stay in touch over the Internet, and for organizations to communicate more effectively over corporate intranets.” Providing Standards-Based Communications Solutions By delivering a standards-based video component as part of the NetMeeting platform, Microsoft is delivering a complete communication solution for customers in the home and office. When inperson communications are not possible, and the telephone alone isn’t effective enough, NetMeeting enables customers to keep in touch with family, friends and business associates through a rich, interpersonal, face-to-face dia- logue via the Internet. Developed in conjunction with Intel Corp., the video in NetMeeting 2.0 is compliant with the ITU H.323 audio and video conferencing standard, providing broad interoperability with other H.323-compatible products and services, including the Intel Internet Video Phone. The H.323 video standard offers high-quality, interoperable video and audio capabilities, available to every desktop and every home with Internet connectivity. These capabilities are possible through a modem or over a direct network connection. “Compaq portables bring customers the ultimate flexibility for taking their offices on the road,” said Ted Clark, vice president of marketing for Compaq Computer Corp.’s portable PC division. “We are pleased to see that Microsoft is furthering its real-time Internet communications efforts by integrating Internet video phone support in the latest beta release of NetMeeting 2.0. This new software will provide business users with access to co-workers and information through standards-based audio, data and video conferencing over the Internet or enterprise intranets.” NetMeeting 2.0 beta 2 also adds support for the Internet Engineering Task Force lightweight directory access protocol (LDAP) standard and proposed dynamic IP directory extensions, furthering the level of standards support offered by NetMeeting. NetMeeting uses LDAP for performing directory queries and communicating with compatible directory servers such as the Microsoft Internet Locator Server (formerly known as the User Location Service). New Communication Options for Customers With Different Needs “At SPRYNET, we pride ourselves on providing the best service, support, education and latest Internet technology for Here’s a look at the NetMeeting Beta 2 user environment. Both you and the people you are talking to appear in the lower window. our members,” said Craig McCallum, vice president, general manager for the Internet division at CompuServe Inc. “The standards-based Internet video phone support in NetMeeting 2.0 will bring the latest in real-time communications technology to our SPRYNET members, enabling them to communicate with each other over the Internet with the familiarity of a friendly face and the ease of a telephone call.” With the release of NetMeeting 2.0 beta 2, video, audio and data conferencing together give customers with varying needs and resources rich communication options. For the corporate user, NetMeeting enables organizations to increase effectiveness of remote communication by bringing co-workers or clients face-to-face over network connections. For the home, NetMeeting allows users to keep in touch with family and friends in a more personalized and immediate environment. As a companion resource guide for NetMeeting 2.0, Microsoft has released the beta version of the NetMeeting 2.0 Resource Kit. The kit is designed to serve as the one-stop technical information resource helping organizations with deploying, supporting and understanding NetMeeting. The kit provides useful information for system administrators, IS organizations and solution providers. It covers information including configuring firewalls to work with NetMeeting, and describes use of system policy features of Windows 95 and Windows NT 4.0 to help make it easy for IS managers to administer and control features of NetMeeting. The beta version of the NetMeeting Resource Kit can be found on the Microsoft NetMeeting Web site at http://www.microsoft.com/netmeeting/ and can be downloaded free of charge (other than connect-time charges, if any). Availability The Beta 2 version of Microsoft NetMeeting 2.0 is now available for the Windows 95 and Windows NT operating systems. Microsoft NetMeeting 1.0 and beta versions of 2.0 are available today for no-charge download at http://www.microsoft.com/netmeeting/. In the coming weeks, NetMeeting 2.0 beta 2 is scheduled to be available for both Windows 95 and Windows NT 4.0 in many international language versions, including simplified Chinese, traditional Chinese, German, Japanese and Korean. The following additional languages are expected to be available for the Windows 95 beta version only: Brazilian, Italian, French and Spanish. The final version of NetMeeting 2.0 is expected to include support for more than 27 international language versions, facilitating worldwide communication and collaboration over the Internet. Page 21 February, 1997 I/0 HELP New Horizons offers a Computer Learning Center that can get you up to the speed of your CPU in no time by Bonnie Zepka Kentucky Indiana PC Users Group You say you are walking around mumbling to yourself and pulling out your hair because all that great computer software you got for Christmas will not do what you want. Even worse it’s not your fun software that is causing you problems but some your boss gave to you and told you to “run it”. So now what do you do? Will you use a multimedia CD ROM, video cassette tapes, books for beginners, application tutorials, or professional training center, to learn your software? If you find yourself singing the old 1960’s Beatles song, “Help I need somebody, Help not just anybody,” then perhaps you should check out New Horizons Computer Learning Center. New Horizons, located at 10001Linn Station Road, with 130 U.S. locations and 190 world wide opened their doors in Louisville two years ago. Starting with seven people including two instructors, they have steadily grown to their present staff size of 20 people including seven instructors. Recently, I had the opportunity to attend a class at New Horizons and I found this instructor led training to be the most effective way to learn computer software. As opposed to books, CD ROM, or video tape, this is interactive instructions that lets the student have a hands- on experience. While taking the class, I discovered knowledgeable and dynamic teachers. These instructors encouraged questions if you did not I/0 February, 1997 Page 22 understand the material or if you wanted to know something that was not covered. An easy to understand manual is thoroughly covered in class and is then given to each student to keep as an after class reference. I found New Horizon’s best attributes are their teachers, their 24 hour help line, and their diverse schedule. New Horizons’ philosophy of hiring their staff is to hire certified professionals who love to teach. This hiring philosophy ensures that you get the most charismatic, proficient, and intelligent instructors. In addition to having a thorough knowledge of the software, they must also have superior presentation skills. To guarantee that the students get quality training, the students as well as the staff continually evaluate each teacher’s performance. The teachers must maintain an average score of 9.3. Also by limiting the class size you get personalized attention. A certified technical training center, New Horizons offers software classes from PCs, Macs, and basic applications, through technical training. They teach a variety of beginning and intermediate classes designed to suit the individual’s needs whether you are a novice or professional. By offering the class schedule on days, evenings and week-ends, it fits most everybody’s schedule. In addition to the normal software classes, New Horizons offers classes that can help the student attain certification as a Microsoft Systems Engineer by preparing the candidate for the Microsoft Certified System Engineer Program (MCSE) exam. You say you need even more help; well there is more help at hand. First, the school offers a Help desk. Picture this, it’s late at night and you are working on an important project that is due on the boss’s desk first thing in the morning. You are having trouble with your software application and it will not do what you want. Who are you going to call? Where can you turn for help? You want and need help now not sometimes tomorrow or the next day. Well, you have the 24 hour telephone support. Unlike some of the other training facilities in town that only take a message for help from 9:00 AM to 5:00 PM and promise to call back sometime soon, this is open 24 hours a day, seven days a week. (What is more frustrating than to wait for a call that does not come.) The help desk is staffed by trained professionals to answer your question in minutes and is free except for the telephone call. To minimize your telephone cost, if the call will take longer than five minutes they take your phone number and call you ack. Second, if you find you have not mastered the program you can repeat the class anytime within six months at no charge. For more information contact New Horizons at (502) 426-8519 or visit their web site at WWW.NEWHORIZONS.COM. Mentors aka members helping members The following KIPCUG members have volunteered to provide assistance to any current KIPCUG member on these topics: Danny Lee Catron ([email protected]) OS/2 Steve Goldberg: ([email protected] OR [email protected]) Paradox Quattro Pro T.Lee Harris ([email protected]) Pagemaker Marvin Livingood (459-8888 OR [email protected]) WordPerfect (ver 6.0 and earlier) Wakeley Purple (361-3945) Unix C, C++ programming Informix 4gl, SQL Programming ProComm Aspect Script Language Borland Paradox for Windows DOS Mike Shaikun ([email protected]) HTML and WebPage Design Bob Streever (895-4180 - Eve // 459-2151 - Day OR [email protected]) Pagemaker and FoxPro Jerry Wasserzug: (452-1912 OR [email protected]) DOS Win 3.1 Win 95 Lotus 1-2-3 Quicken There are a lot of areas which still need to be covered by Mentors, including the current Corel, IBM/Lotus, and Microsoft office suites. Please give Fred Soward a call (426-1829) or send him a message at [email protected] if you are interested in helping out your fellow KIPCUG members as a mentor. Application for Kentucky Indiana PC Users Group, Inc. Annual dues: $35. Make checks payable to: KIPCUG, 219 N. Hubbards Ln. Membership Suite B-26-318, Louisville, KY 40207 Name: _____________________________________________________________________________________________ Home address: ______________________________________________________________________________________ City: ________________________________________________ State: ____ Zip Code: __________________________ Home phone: (____)__________________________________________________________________________________ Employer: _________________________________________________________________________________________ Your title: __________________________________________________________________________________________ Business address: ____________________________________________________________________________________ City: ________________________________________________ State: ____ Zip Code: __________________________ Business phone: (____) _______________________________________________________________________________ Mail newsletter to: Home __ Office __ Other ____________________________________________________________ Payment method: MasterCard __ Visa __ Check __ Cash __ Money order __ Credit card only: Account No: _________________ Expires: ____/____ Signature: _____________________________ What activities interest you: General meetings __ Software library __ The Fifth Dimension BBS __ Newsletter __ What Special Interest Groups (SIGs) interest you: __________________________________________________________ How did you hear about KIPCUG? _____________________________________________________________________ What hardware do you use? ___________________________________________________________________________ What software do you use? ____________________________________________________________________________ Page 23 February, 1997 I/0 General Meeting Tuesday, February 4, 1997 @ 6:30 pm Doubletree (Hurstbourne) Hotel & Convention Center Symantecs Phillip Mejia on WinFax 7.5/Norton Utilities K I P C U G 291 N. Hubbards Lane Suite B-26-318 Louisville, KY 40207 Forwarding and Return Postage Guaranteed Address Correction requested Bulk Rate U.S. Postage Louisville, KY Permit No. 1299