2013 - Rittman EMS
Transcription
2013 - Rittman EMS
2013 Annual Report Rittman Emergency Medical Services “…To Save A Life…” Chief Andy Baillis, OFE 25 North State Street Rittman, Ohio 44270 (330) 925-2065 www.rittmanems.org Rittman Emergency Medical Services 2013 Annual Report TABLE OF CONTENTS Introduction ............................................................................................. 2 Mission Statement .................................................................................. 3 Our Commitment ................................................................................... 3 A Message from the Chief… ................................................................. 4 Departmental History ............................................................................ 5 An Average Day ..................................................................................... 8 Staffing ..................................................................................................... 9 Response Times ...................................................................................... 9 Functional Organization ...................................................................... 10 EMS Administrative Team .................................................................. 12 EMS Operations Team ......................................................................... 13 Personnel Milestones ........................................................................... 18 Facilities and Equipment ..................................................................... 21 Training .................................................................................................. 25 Billing...................................................................................................... 27 Grants ..................................................................................................... 28 Selected Charts and Statistics for 2013 ............................................. 29 Final Thoughts ...................................................................................... 36 Rittman Emergency Medical Services 1 Rittman Emergency Medical Services 2013 Annual Report Introduction Rittman Emergency Medical Services is proud to present our 2013 Annual Report to the administration and citizens of the City of Rittman. Rittman Emergency Medical Services responded to 913 calls for service in 2013—a 2.7% increase from 2012. This number also represents a 32.89% net increase during the past ten years (REMS responded to 687 responses back in 2003). In addition to responding to medical emergencies, Rittman EMS experienced quite a busy year by answering numerous requests for training, standbys, and assistance at community events. Emergency Medical Services has become the first-line of defense in meeting the medical needs of communities all across the country. The City of Rittman is no different. This has never been more evident than it is today. Our population continues to age; in fact the Baby Boom Generation will begin to turn 70-years old beginning in 2016. As this generation continues to age, we will most likely see a large increase in calls for service. As call volumes increase, we will continue to see new statistical milestones; but funding and mandatory requirements will continue to be major obstacles we encounter while trying to maintain a top-notch service. Rittman EMS is committed to being fiscally responsible in its quest to provide the best possible care to our community. We continually evaluate our service delivery model, and adjust it, when needed, in order to meet the needs of our community. Rittman Emergency Medical Services 2 Rittman Emergency Medical Services 2013 Annual Report Mission Statement Rittman Emergency Medical Service is earnestly dedicated to Providing the highest standard of compassionate, skilled pre-hospital care to citizens of all ages without consideration of race, religion, politics or social standing. Our Commitment In order to achieve this mission, the EMS Personnel of Rittman Emergency Medical Services pledge to: To hold in regard the dignity and worth of each patient, family member and colleague. To follow the highest standards of ethical conduct. To maintain and foster a relationship of mutual professionalism and respect with physicians, nurses, allied health personnel and public safety personnel. To maintain and foster a leadership role in facilitating regional EMS cooperation and partnership. To maintain current emergency medical knowledge and skill proficiency through continuing education and training. To maintain excellence in patient care using the latest techniques, technology and equipment available within our financial resources. To establish and maintain favorable public relations and promote community health through outreach efforts. To ensure efficient acquisition, operation, and maintenance of appropriate rescue vehicles, equipment, and facilities. Rittman Emergency Medical Services 3 Rittman Emergency Medical Services 2013 Annual Report A Message from the Chief… As the Chief for the City of Rittman Emergency Medical Services, it is my pleasure to report on the events and activities from 2013. It has been my pleasure to serve as your Chief for yet another year. I am privileged to work alongside so many caring and dedicated men and women. EMS has come a long way since its inception here in the United States; and Rittman EMS has stayed on the cutting edge. Today, Rittman EMS provides top-notch, professional emergency medical care to the community, with a focus on excellence and compassion. Rittman EMS utilizes the latest technology to provide our community with Advanced Life Support (ALS) capabilities to respond to all types of emergency situations. We provide much more than a simple “ride to the Emergency Department”. Each response brings highly trained and motivated, men and women, who are capable of providing you the most up-to-date emergency medical care—in any type of situation. I would be remiss if I didn’t thank those individuals who helped gather the data and statistics for this report: Assistant Chief Mike Kollert (Ret.), Assistant Chief David K. McDonald, Captain Keith Williams, Jeromy Straub, Mike Banks, and Troy Hooser. Thank You! The following report is designed to offer a small glimpse of the day-to-day operations of Rittman EMS, and provide you with insight on how we are available to serve you. Regards, Chief Andy Baillis, OFE, NRP, EMS-I Rittman EMS Rittman Emergency Medical Services 4 Rittman Emergency Medical Services 2013 Annual Report Departmental History Rittman EMS began providing emergency medical service to the City of Rittman and portions of Milton Township in March 1981, after the Gillman Funeral Home opted out of the ambulance business. EMS in Rittman would be provided as a municipal thirdservice; meaning it is run by the City, but separate from the fire department. When operations began, the department purchased Ed Bowen and Alan Wilson pictured on the first day of two used van-style ambulances and all the operations. (Photo Wooster Daily Record March 1981) necessary medical equipment. These vehicles were housed in a garage under the current City Hall and what are now city council chambers. Ed Bowen was hired as the first Chief of the department to oversee the implementation of public EMS in Rittman. Under his leadership, the department secured grant funding through the Ohio Department of Health, Emergency Medical Services Highway Safety Program to help fund the start-up cost of the service. He also spearheaded a project that would establish Rittman EMS as the first Paramedic-level service in Wayne County, and the surrounding area. Soon the department was not only providing emergency medical care, but was now being utilized to transfer critical patients from hospital to hospital. Chief Bowen continued to serve the City, until August 1983, when Ronald Lloyd assumed command of the department. Chief Lloyd served as Chief until December 1984. Following Chief Lloyd’s departure, Alan Wilson began his tenure as Chief of Rittman EMS. He started initially as the interim Chief, and was appointed officially in January of 1985. Chief Wilson had been with the department since its inception back in 1981, and had served the community for a number of years prior to that as a member of Gillman’s Ambulance Service. Rittman Emergency Medical Services 5 Rittman Emergency Medical Services 2013 Annual Report Under the leadership of Chief Wilson, the department experienced steady growth. He pushed for, and obtained, a stable funding source for operations; in the form of a property tax levy to support Ambulance Service in the City of Rittman. He also realized the Members of REMS with one of the first two squads outside of the City Hall Garage (Now Council Chambers) [circa mid-1980’s] need to keep up with technology and equipment. He and his staff began working on capital needs. In 1988-1989 the department moved into their current facility in North State Street after a bond issue was supported by the community to build an EMS building. Late 1994 brought the replacement of one of the initial van-style ambulances, to a modern modular ambulance. The second was replaced in late 1998. Technology was also updated with newer cardiac monitoring equipment, pagers, and radios. Throughout his tenure, Chief Wilson closely monitored the increasing demands for service, time, and training on the staff. He understood the increasing call volume, combined with the dwindling pool of daytime volunteers, would place a burden on the future staffing needs of the department. In 1998, Chief Wilson proposed adding a part-time paramedic to help cover critical times. He also set up Rittman EMS as a State of Ohio Continuing Education Site so that he could provide current training to the members of the department. Chief Wilson provided Rittman EMS with visionary Current REMS Headquarters Completed 1989. leadership through years of steady growth. Rittman Emergency Medical Services 6 Rittman Emergency Medical Services 2013 Annual Report In late 2002, he announced his retirement from the department. Members Trudy Arnold and Mollie Watson were tapped to lead the department until a permanent replacement could be found. After a lengthy process, Andy Baillis was promoted from within the department to the rank of Chief. He began his tenure in February 2003. Since 2003, the department has experienced steady growth, and has set new records for run volume. Chief Baillis was selected to attend the Ohio Fire Executive Program, and graduated in Class 5. The education he obtained through this program has helped him to begin planning for the future of the department. During Chief Baillis’ tenure, the staff has worked to update equipment and staffing needs. In 2006, the City started staffing a second day-time EMT to provide full coverage during the peak-critical daytime hours. A Capital replacement plan was implemented, and has seen the replacement and upgrade of ambulances, communications equipment, cardiac monitors, and patient handling equipment. 2013 marked the 32nd anniversary of Rittman EMS. Looking back, we have come a long way—looking forward, we can see more changes that will keep Rittman EMS one of the Premiere Emergency Medical Services in the area! Rittman EMS “…To Save a Life…” First Patch of Rittman EMS Current Patch of Rittman EMS 1981-2004 2004-Present Rittman Emergency Medical Services 7 Rittman Emergency Medical Services 2013 Annual Report An Average Day On an average day at Rittman EMS, you could expect that you will respond to 2.5 calls each 24-hour shift. That translates into an average at least one call every 12 hours. While the law of averages tells us that we won’t actually have a call every 12-hours—some days there will be more, and some days there will be fewer—our data tells us that Rittman EMS’ longest time period without al call was only 88-hours and 40-minutes. That is less than one single four-day stretch without a call! In fact, our data also reveals that there are more and more days in which Rittman EMS responds to more than the 2.5 call-per-day average. Most Calls in a Single Calendar Day: 8 calls ~ June 4th, 2013 Number of Days with 8 Calls 1 Number of Days with 7 Calls 4 Number of Days with 6 Calls 6 Number of Days with 5 Calls 31 Number of Days with 4 Calls 46 In 2013, there were 42-days that Rittman EMS responded to 5 or more calls There were 88-days in which Rittman EMS responded to 4 or more calls in a single 24-hour period! Rittman Emergency Medical Services 8 Rittman Emergency Medical Services 2013 Annual Report Staffing The response area for Rittman EMS includes the City of Rittman, and a portion of Milton Township. According to information from the Wayne County Auditor’s Office, this area has a population of nearly 7,900 people, and covers a 14.35 square mile area. We provide emergency medical care and transport to our citizens with three (3) Advanced Life Support (ALS) squads and one command vehicle. Staffing levels have remained fairly consistent through the years. As of December 31, 2013 the roster of membership for Rittman EMS consisted of 30 EMT’s and Paramedics. Breakdown of Certifications: 11 ~ Paramedics 8 ~ Advanced EMT’s 10 ~ EMT’s 1 ~ EMS Driver These men and women provide ambulance coverage for our citizens, 24-hours a day, 365days a year. Between the hours of 6 am and 6 pm, part-time members are staffed at the station, ready to answer your call. After 6pm, we rely on our volunteers to handle emergency responses. These “paid-on-call” volunteers are alerted by a radio pager, and then respond to the station, from their homes in order to get the squad. Any time an additional squad comes in, or additional resources are needed for a call, dispatch will set of tones asking for off-duty personnel top respond. These men and women will respond form work or home to provide assistance. In 2013 Rittman EMS responded to 69 calls for service while the duty squad was out. In some instances, we required assistance from our neighboring departments with these overlapping calls. Response Times Rittman EMS uses averages when calculating response times. The response time period starts when EMS is dispatched, and ends when the squad arrives on scene. The times are then added together and divided by the number of calls to get the average time. In 2013 it averaged 6.27 minutes from the time EMS was dispatched, until an ambulance arrived on scene. It is important to keep in mind that this average includes all 913 responses for the year--both emergency and non-emergency responses, as well as mutual aid responses to other communities. Rittman Emergency Medical Services 9 Rittman Emergency Medical Services 2013 Annual Report From 6 am to 6 pm daily, we staff two (2) EMT’s at the station. During this time period we responded to 539 runs; and our response time averaged 4.27 minutes from the time the ambulance was dispatched until it arrived on scene. Once again this average includes both emergency and non-emergency responses. During our volunteer-staffed night-time shift (6 pm- 6 am), Rittman EMS responded to 374 calls for service. For both emergency and non-emergency calls our response time averaged 8.28 minutes until an ambulance arrived on scene. By staffing the station during daytime hours we have not only guaranteed an ALS crew ready to respond, we have eliminated the time required for our volunteers to respond from their homes to the station—which can add an additional five (5) to seven (7) minutes onto a response. We are constantly evaluating our system operations, and looking for ways to improve our response efforts—including response times. In gathering data annually, we have noticed a trend of when calls are received. Between the hours of 6 am and 9:59 pm we have been averaging nearly 80% of our total call volume for the past five (5) years. Calls between 06:00 and 21:59 1200 Calls Between 22:01 and 05:59 1000 800 217 142 192 653 744 747 721 2010 2011 2012 2013 178 199 680 2009 600 400 200 0 On average, the 06:00-18:00 time period (which is currently when the station is staffed), accounts for almost 60% of the annual call volume. After studying the data over the last five (5)-years, we have noted a trend. In the four (4)-hour time period of 18:01-21:59, we see an additional 20% of our total call volume. This time period is currently staffed by volunteers. By staffing the station with two EMT’s for an additional four (4)-hours, we can make a big impact in reducing our overall response times. The EMS Administrative Team is evaluating feasibility of extending our staffing program until 22:00 hrs. Rittman Emergency Medical Services 10 Rittman Emergency Medical Services 2013 Annual Report Functional Organization All members of the Rittman EMS Administration Team are functioning ALS providers. In addition to responding to emergency calls, they each have been assigned administrative functions that support the Mission of the department. Rittman Emergency Medical Services 11 Rittman Emergency Medical Services 2013 Annual Report EMS Administrative Team File Photo Chief Andy Baillis, OFE FireMedic Serving Since 1994 Captain Kyle McDonald FireMedic Serving Since 1999* Assistant Chief Mike Kollert Paramedic Serving Since 1988 Captain Keith Williams FF / AEMT Serving Since 1983 Rittman Emergency Medical Services 12 Rittman Emergency Medical Services 2013 Annual Report EMS Operations Team Pam Adkins EMT Serving Since 2013* Cale Bachman FF / AEMT Serving Since 2004* Tim Anderson EMT Serving Since 1994 Suzanne Bachman Paramedic Serving Since 2007 Trudy Arnold EMT Serving Since 1991 Mike Banks EMT Serving Since 1995 *Denotes member had prior service with REMS. Date denotes most current date-of-hire. Rittman Emergency Medical Services 13 Rittman Emergency Medical Services Justin Daubenmire FF / EMT Serving Since 2011 Bryan Dodrill FireMedic Serving Since 2001 Amie Davis AEMT Serving Since 2009 Marcia Dodrill FireMedic Serving Since 2003 2013 Annual Report Adam Dheel FF / EMT Serving Since 1999 Mike French EMT Serving Since 2001 *Denotes member had prior service with REMS. Date denotes most current date-of-hire. Rittman Emergency Medical Services 14 Rittman Emergency Medical Services Kenny Gallion FF / EMT Serving Since 2009 Tyler Larch FF / EMT Serving Since 2013 Tabatha Gregory EMT Serving Since 2006 Sam McComas FF / EMT Serving Since 2003 2013 Annual Report Troy Hooser FF / AEMT Serving Since 2005 Curtis Russell FireMedic Serving Since 2003 *Denotes member had prior service with REMS. Date denotes most current date-of-hire. Rittman Emergency Medical Services 15 Rittman Emergency Medical Services Jay Russell FF / EMS Driver Serving Since 1988 Jeromy Straub FF / AEMT Serving Since 2003* Tim Schnick Paramedic Serving Since 2010 Don Sweigert FF /AEMT Serving Since 2008 2013 Annual Report Gregg Shreve Paramedic Serving Since 2009 Margie Wentzel Paramedic Serving Since 2012 *Denotes member had prior service with REMS. Date denotes most current date-of-hire. Rittman Emergency Medical Services 16 Rittman Emergency Medical Services Mary Yoss Paramedic Serving Since 1998* Angela Nussbaum EMT Serving Since 2013 2013 Annual Report Maddie Hammitt Paramedic Serving Since 2013 *Denotes member had prior service with REMS. Date denotes most current date-of-hire. A Special Thank You to Doug Hunter Photography for allowing us to use his photographs in this report. www.doughunterphotography.com Rittman Emergency Medical Services 17 Rittman Emergency Medical Services 2013 Annual Report Personnel Milestones New Hires Pam Adkins, EMT Tyler Larch, FF / EMT Maddie Hammitt, Paramedic Angela Nussbaum, EMT Promotions Kyle McDonald Keith Williams Assistant Chief Captain Retirees Tracie Bowes Mike Kollert Dennis Russell Robyn St. Clair Deb Steiner Jason Wellman 8 - Years 25 - Years ~ Assistant Chief 4 – Years* 6 - Years 8 - Years 8 - Years *Denotes member had prior service with REMS. Date denotes most current date-of-hire. Rittman Emergency Medical Services 18 Rittman Emergency Medical Services 2013 Annual Report Service Anniversaries Keith Williams 30 - Years Mike Kollert 25 – Years Jay Russell 25 – Years Mary Yoss* 15 - Years Marcia Dodrill 5 - Years Sam McComas 5 - Years Curtis Russell 5 - Years Jeromy Straub* 5 - Years *Denotes member had prior service with REMS. Date denotes most current date-of-hire. 2013 Squadman-of-the-Year Bryan Dodrill 2013 Rookie-of-the-Year Tyler Larch Rittman Emergency Medical Services 19 Rittman Emergency Medical Services 2013 Annual Report 25-Years of Faithful Service to the Community On December 31, 2013 a long-time fixture at Rittman EMS, retired from active service. Assistant Chief Mike Kollert began volunteering with REMS in 1988 as an EMT. Mike soon went back to school to earn his Paramedic certification, and never looked back. He continued to advance his training and education over the years, and used this knowledge to help mentor others. Mike became a CPR instructor, and an EMS instructor; which only seemed a natural progression, since he has had a major impact on the careers of nearly every one of our current staff. He not only mentored those of us at Rittman EMS, but he has helped to usher in a new generation of EMT’s by serving as an EMT Instructor at Wayne County Schools Career Center. Some Kids Dream of Becoming a Super Hero….Others of Becoming Paramedics… Asst. Chief Kollert, along with his crew J. Straub (Left) and M. Dodrill (Back) pose with a young patient back in 2004. (Photo used with permission) Mike spent 25-years with Rittman EMS; working his way up in rank from EMT, to paramedic, to squad leader, and from captain to assistant chief. While he will continue to be involved in EMS while at his full-time job as EMS coordinator at Summa Health Systems; we at Rittman EMS will greatly miss his leadership, friendship, and witty personality. “Sir…Are You A Paramedic?”… “Why Yes, Yes I Am! ....” ~Enjoy your Retirement Chief! Rittman Emergency Medical Services 20 Rittman Emergency Medical Services 2013 Annual Report Facilities and Equipment Rittman EMS Operates out of a single station located just off the square in downtown Rittman, Ohio. This station houses our two (2) frontline ALS ambulances, our administrative offices, the on-duty staff, and our training facilities. Its close proximity to major thoroughfares provides for an effective response to our entire 14.35 square mile response area. Rittman EMS is located at: 25 North State Street Rittman, Ohio 44270 The current facility finished construction in 1989. In its 24-Year existence, the building has been well maintained, and upgraded as necessary to accommodate a growing EMS fleet. Facility modifications over the years have been necessary to accommodate larger equipment. Photos: 2008 Front Bay Door Modification Project. Rittman Emergency Medical Services 21 Rittman Emergency Medical Services EMS Command Vehicle Truck 541 2006 Chevy Trail Blazer 2013 Annual Report Rittman EMS operates two (2), Ford E-450, Road Rescue Ambulances as their frontline squads. Each squad is fully stocked with modern Advanced Life Support (ALS) equipment. This equipment allows our crews to provide the best possible emergency medical care to the residents and visitors of Rittman. A 2006 Chevy Trail Blazer serves as an EMS Command vehicle. This vehicle carries a fully stocked Basic Life Support (BLS) bag and an AED. This truck is used as a first-response vehicle or as a command post during large-scale events. Squad 545 Squad 547 2006 Ford E-450, Road Rescue 2008 Ford E-450, Road Rescue Rittman Emergency Medical Services 22 Rittman Emergency Medical Services 2013 Annual Report Our Reserve Ambulance is a 1998 Ford F-350, Horton Ambulance. This truck is also set up as a fully stocked ALS squad. Reserve Ambulance ~ Squad 549 By maintaining three (3) ambulances, we have been able to guarantee two (2) ALS squads remain in-service at all times. During 2013, Squad 549 was placed into the back-up role on several shortterm occasions while the other trucks were out for preventative maintenance and minor repairs. 1998 Ford F-350, Horton Ambulance Annual Maintenance Truck 541 Miles Logged: 5,371 Fuel Used: 410.621 Gal. EMS Command Vehicle Routine Service Replace Fan Blower Motor Replaced Leaking Transmission Lines Annual Maintenance Squad 545 Miles Logged: 4,724 Fuel Used: 665.968 Gal. Frontline Squad Routine Service Front-End Alignment HVAC Problems Loss of Power (Squad found to have common 2006 Ford 6.0 Liter Engine Troubles. Taken Out of Service December 2013 for possible blown headgasket) Rittman Emergency Medical Services 23 Rittman Emergency Medical Services Annual Maintenance Squad 547 Miles Logged: 8,922 Fuel Used: 1,097.597 Gal. Annual Maintenance Squad 549 Miles Logged: 108 Fuel Used: 14.689 Gal. 2013 Annual Report Frontline Squad Routine Service Replace Front Tire (Road Hazard) Reserve Squad Routine Service Replaced Batteries Repaired Front Windshield Total Gallons of Fuel Used: 2,188.875 Gal. Total Fuel Cost: $8,697.65 In early 2013, Rittman EMS took delivery of their first Stryker® Power-Pro electric cot. These cots are designed with a hydraulic lift system that is powered by a DeWalt® battery. The battery powered lift assist will raise the cot from the lowest position, to the highest position with the push of a button; thus helping prevent back injuries for our employees. While approximately one-and-a-half times the cost of a standard ambulance cot, the safety committee felt the added value of this device, well outweighed the additional cost. We were able to use grant money to reduce the overall cost. Rittman Emergency Medical Services 24 Rittman Emergency Medical Services 2013 Annual Report Training Learning Never Stops. It is a career-long commitment. Rittman EMS supports this notion by offering continuing education to its members to further their skills and abilities. Our training staff is comprised of members of the staff who hold instructor certification in various fire and EMS disciplines. These instructors provide a mix of hands-on and classroom training to prepare our members to better perform their duties. The Rittman EMS training staff consists of 14 different individuals; many who have attained Instructor status in multiple disciplines: 3-EMS Instructors 3-EMS CE Instructors 6-Fire Instructors 8-CPR Instructors 3-ACLS Instructors 2-Trauma Instructors 2-Pediatric Instructors 3-Driving Instructors Rittman EMS is an approved CE Training site with the State of Ohio—Site 1173. This designation allows us to provide continuing education credit for the training we offer in-house. We maintain a technologically up-to-date classroom and numerous training aids that allow us to fulfill our training mission. According to the State of Ohio, all EMT’s must meet certain continuing education requirements--including certain mandatory courses or topics--based on their level of certification during a 3-year cycle. Basic EMT’s: 40-Hours Advanced EMT: 60-Hours Paramedic: 86-Hours Rittman Emergency Medical Services 25 Rittman Emergency Medical Services 2013 Annual Report During the past year: Rittman EMS offered 20 different educational topics, to over 159 REMS students. (Some of these classes were offered on multiple occasions and in multiple locations in order to reach more students) Our instructors taught 42 classroom hours, and 333 contact hours of continuing education classes in 2013. Rittman EMS held 18 different CPR courses, training 102 students during 2013. Additionally, Rittman EMS instructors volunteered their time, assisting other area departments in maintaining their continuing education requirements. Various courses and drills were held at, or for personnel of the following departments: Chippewa Twp. Fire Department Wadsworth Fire & EMS Wayne County Fire & Rescue Training Facility Sterling Fire District Seville-Guilford Fire & EMS Department Rittman Fire Department Rittman Police Department Summa Health Systems Medical Control Group Members Rittman EMS also serves as a field internship site for several teaching agencies, including: Stark State College Summa-St. Thomas Medical Center Wayne Co. Schools Career Center University Hospital EMS Academy Rittman Emergency Medical Services 26 Rittman Emergency Medical Services 2013 Annual Report Billing Rittman EMS is primarily funded through a 2.3 mill property tax levy. This five-year levy was last renewed in November 2009. Additional funding to supplement operations comes in the form of Ambulance Billing. Rates Billed per Ordinance in 2013 Rittman EMS utilizes City of Rittman staff to submit bills for transports to patients and insurance companies. Currently Shelley Roberts is our Billing Clerk. She makes sure all claims are submitted according to Medicare and Medicaid rules. As with all aspects of EMS, we continually monitor collection rates and billing cycles; and study all options and ideas of ways to increase revenue. $33,606.00 $450.00** Loaded Mileage $10.00/mile $328,464.00 Jan Feb $17,836.00 $24,753.00 ALS **Any City Resident will receive up to a $250.00 credit for ALS Transports. 2013 Monthly Charges $23,539.00 $450.00 * *Any City Resident will receive up to a $330.00 credit for BLS Transports. In Calendar-year 2013, our billing department billed: $20,273.00 BLS $25,704.00 Mar Average Amount Billed per Month (Calendar Year): $27,372.00 Apr May $36,474.00 $28,875.00 Jun Jul $31,612.00 $33,157.00 $26,842.00 $25,793.00 Aug Sep Average Amount Collected per Month (Calendar Year): Oct $15,854.42 Nov Dec 2013 Collection Rate (Calendar Year): 64.67% Rittman Emergency Medical Services 27 Rittman Emergency Medical Services 2013 Annual Report Grants Like many other public safety organizations, Rittman EMS is trying to stretch their finances father than ever before. To do this requires seeking out alternative funding sources for some projects and equipment. Since 2003, Rittman EMS has successfully acquired $315,362.00 in grant funding. This has allowed the department to purchase some items that otherwise they would not have been able to purchase—all at no increase to the tax-payer! In 2013 we were able to secure funding to purchase a Stryker® Power Pro Cot for the equivalent of what we would have spent on a standard manual cot. The grant funding provided an added value of crewmember safety at no cost to the tax-payer. Also in 2013, REMS grant writers assisted Rittman Fire & Rescue with securing funding for a new SCBA compressor through the Assistance to Firefighters Grant. With an estimated cost of $35,000, we were able to secure $33,250.00 in federal funding for this project. The new compressor was delivered, and placed in service in late September 2013. In late August, two (2) long-time, Basic EMT’s decided the time was right to advance their EMS training. Mike Banks and Mike French both enrolled in the Advanced EMT course at Summa Wadsworth Rittman Hospital. This 170 hour course allows them to start IV’s, administer certain medications, and read cardiac monitors. Each applied to the Beaverson EMS Institute for scholarship money and were both awarded a reimbursement grant covering nearly ¾ the cost of tuition. We have put an emphasis on officer development for the leadership of the department. Captain Williams completed the Maxwell Leadership Class through the Ohio Fire Chief’s Association. A portion of this course was subsidized by the Dominion Foundation. Captain Kyle McDonald continued on in his Ohio Fire Executive Course during 2013. He has completed three-weeks of this five-week program. A large portion of the tuition for this program has been paid for using the Ohio EMS Grant. He is scheduled to graduate from the program in April 2015. Rittman Emergency Medical Services 28 Rittman Emergency Medical Services 2013 Annual Report Selected Charts and Statistics for 2013 Mutual Aid Throughout the year, Mutual Aid was received from the following departments: Sterling Fire District Chippewa Township Fire Department Wadsworth Fire / EMS Metro Life Flight Mutual Aid was given to the following departments: Sterling Fire District Chippewa Township Fire Department Wadsworth Fire / EMS Seville-Guilford Fire / EMS Department Canaan Township Fire Department Medway Drug Task Force / Wayne County Sheriff’s Office “Neighbors Helping Neighbors” Rittman Emergency Medical Services 29 Rittman Emergency Medical Services 2013 Annual Report Rittman EMS Day-Time Calls 60 Number of Calls 50 40 30 20 10 0 6:00 7:00 8:00 9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 Number of calls between 6am and 6pm: 539 Calls Slowest hour of the day-time period: ** 6am–7am– 26 calls **It must be noted, that while the hours of 6am-7am and 7am-8am are the slowest times of this particular tracking segment, they are NOT the slowest time periods during the entire day. Rittman Emergency Medical Services 30 Rittman Emergency Medical Services 2013 Annual Report Rittman EMS Night-Time Calls 60 Number of Calls 50 40 30 20 10 0 18:00 19:00 20:00 21:00 22:00 23:00 0:00 1:00 2:00 3:00 4:00 5:00 Number of calls between 6pm and 6am: 374 Calls Slowest hour of the day: 5am–6am – 14 calls Busiest hour(s) of the day: 11am-Noon, 1pm-2pm, and 5pm-6pm – 57 calls each hour Rittman Emergency Medical Services 31 Rittman Emergency Medical Services 2013 Annual Report Rittman EMS Calls by Hourof the Day 60 Number of Calls 50 40 30 20 10 0 Number of calls answered between 6am and 10pm: 762 Calls (84% of the calls occurred between 6am and 10pm during 2013) Number of calls between the hours of 10pm and 6am: 151 Calls (16% of the calls occurred between 10pm and 6am during 2013) **During 2013, the call volume between the hours of 6am and 10pm continued to run at 84% of the entire call volume. We are continuing to track this figure to perform research into the possibility of extending station coverage hours in order to maximize benefit. Rittman Emergency Medical Services 32 Rittman Emergency Medical Services 2013 Annual Report Rittman EMS Calls by Day of the Week 160 155 Number of Calls 150 145 140 135 130 125 120 115 110 105 100 Sunday Monday Tuesday Wednesday Thursday Friday Saturday Busiest day of the week: Friday - 153 calls Slowest day(s) of the week: (Tied) Thursday and Saturday - 114 calls Average number of calls per day: 2.50 calls Rittman Emergency Medical Services 33 Rittman Emergency Medical Services 2013 Annual Report Rittman EMS Calls by Month - 2013 95 90 Number of Calls 85 80 75 70 65 60 55 50 45 40 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Busiest Month: August - 92 calls Slowest Month: February – 50 calls (Only 4 months had fewer than 70 calls: February, April, November & December) Average Calls per Month: 76 calls *This was an average of two (2) more calls per month than in 2012 Rittman Emergency Medical Services 34 Rittman Emergency Medical Services Aultman Orrville 4% MGH 2% 2013 Annual Report 2013 Transport Destinations DOA 2% Lodi 0% Refusals 18% CHMCA 3% Summa-St. Thomas 1% Summa-WRH 49% Summa -Akron City 5% AGMC 3% Summa-BCH 7% WCH 6% Summa-Wadsworth Rittman Summa-Barberton Hospital Wooster Community Hospital Akron General Medical Center Summa-St. Thomas Medical Center Summa-Akron City Hospital Children’s Hospital Medical Center Medina General Hospital Aultman-Orrville Hospital Lodi Community Hospital Patient Refusal DOA 380 56 50 24 9 40 19 17 27 0 140 15 Rittman Emergency Medical Services 35 Rittman Emergency Medical Services 2013 Annual Report Final Thoughts Rittman Emergency Medical Services is dedicated to serving the residents and visitors of the City of Rittman. We provide for the health and welfare of the community by offering a professionally trained, well equipped staff that is capable of responding to all types of medical emergencies. As we look to the future, we must continue to strive for excellence. To achieve this we must actively recruit the best personnel, employ the latest technological advances in EMS, and employ best practices in our daily operations. Rittman EMS is dedicated to continuous improvement. We are always striving to enhance and improve our services and skills, so that we are prepared to fulfill the ultimate mission in EMS… “…To Save a Life…” For additional information, please visit us on our website: www.rittmanems.org Rittman Emergency Medical Services 25 North State Street Rittman, Ohio 44270 Office of the Chief: (330) 925-2065 Rittman Emergency Medical Services 36
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