2013 - Rittman EMS

Transcription

2013 - Rittman EMS
2013
Annual Report
Rittman Emergency
Medical Services
“…To Save A Life…”
Chief Andy Baillis, OFE
25 North State Street
Rittman, Ohio 44270
(330) 925-2065
www.rittmanems.org
Rittman Emergency Medical Services
2013 Annual Report
TABLE OF CONTENTS
Introduction ............................................................................................. 2
Mission Statement .................................................................................. 3
Our Commitment ................................................................................... 3
A Message from the Chief… ................................................................. 4
Departmental History ............................................................................ 5
An Average Day ..................................................................................... 8
Staffing ..................................................................................................... 9
Response Times ...................................................................................... 9
Functional Organization ...................................................................... 10
EMS Administrative Team .................................................................. 12
EMS Operations Team ......................................................................... 13
Personnel Milestones ........................................................................... 18
Facilities and Equipment ..................................................................... 21
Training .................................................................................................. 25
Billing...................................................................................................... 27
Grants ..................................................................................................... 28
Selected Charts and Statistics for 2013 ............................................. 29
Final Thoughts ...................................................................................... 36
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Rittman Emergency Medical Services
2013 Annual Report
Introduction
Rittman Emergency Medical Services is proud to present our 2013 Annual Report to the
administration and citizens of the City of Rittman.
Rittman Emergency Medical Services responded to 913 calls for service in 2013—a 2.7%
increase from 2012. This number also represents a 32.89% net increase during the past
ten years (REMS responded to 687 responses back in 2003). In addition to responding to
medical emergencies, Rittman EMS experienced quite a busy year by answering
numerous requests for training, standbys, and assistance at community events.
Emergency Medical Services has become
the first-line of defense in meeting the
medical needs of communities all across
the country. The City of Rittman is no
different.
This has never been more evident than it
is today. Our population continues to
age; in fact the Baby Boom Generation
will begin to turn 70-years old beginning
in 2016. As this generation continues to
age, we will most likely see a large
increase in calls for service.
As call volumes increase, we will continue to see new statistical milestones; but funding
and mandatory requirements will continue to be major obstacles we encounter while
trying to maintain a top-notch service. Rittman EMS is committed to being fiscally
responsible in its quest to provide the best possible care to our community. We
continually evaluate our service delivery model, and adjust it, when needed, in order to
meet the needs of our community.
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Rittman Emergency Medical Services
2013 Annual Report
Mission Statement
Rittman Emergency Medical Service is earnestly dedicated to
Providing the highest standard of compassionate, skilled
pre-hospital care to citizens of all ages without consideration
of race, religion, politics or social standing.
Our Commitment
In order to achieve this mission, the EMS Personnel of Rittman Emergency
Medical Services pledge to:

To hold in regard the dignity and worth of each patient, family member and
colleague.

To follow the highest standards of ethical conduct.

To maintain and foster a relationship of mutual professionalism and respect
with physicians, nurses, allied health personnel and public safety personnel.

To maintain and foster a leadership role in facilitating regional EMS
cooperation and partnership.

To maintain current emergency medical knowledge and skill proficiency
through continuing education and training.

To maintain excellence in patient care using the latest techniques, technology
and equipment available within our financial resources.

To establish and maintain favorable public relations and promote community
health through outreach efforts.

To ensure efficient acquisition, operation, and maintenance of appropriate
rescue vehicles, equipment, and facilities.
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2013 Annual Report
A Message from the Chief…
As the Chief for the City of Rittman Emergency
Medical Services, it is my pleasure to report on
the events and activities from 2013. It has been
my pleasure to serve as your Chief for yet
another year. I am privileged to work alongside
so many caring and dedicated men and women.
EMS has come a long way since its inception
here in the United States; and Rittman EMS has
stayed on the cutting edge. Today, Rittman EMS
provides top-notch, professional emergency
medical care to the community, with a focus on
excellence and compassion.
Rittman EMS utilizes the latest technology to provide our community with Advanced
Life Support (ALS) capabilities to respond to all types of emergency situations. We
provide much more than a simple “ride to the Emergency Department”. Each response
brings highly trained and motivated, men and women, who are capable of providing
you the most up-to-date emergency medical care—in any type of situation.
I would be remiss if I didn’t thank those individuals who helped gather the data and
statistics for this report: Assistant Chief Mike Kollert (Ret.), Assistant Chief David K.
McDonald, Captain Keith Williams, Jeromy Straub, Mike Banks, and Troy Hooser.
Thank You!
The following report is designed to offer a small glimpse of the day-to-day operations
of Rittman EMS, and provide you with insight on how we are available to serve you.
Regards,
Chief Andy Baillis, OFE, NRP, EMS-I
Rittman EMS
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Rittman Emergency Medical Services
2013 Annual Report
Departmental History
Rittman EMS began providing emergency
medical service to the City of Rittman and
portions of Milton Township in March 1981,
after the Gillman Funeral Home opted out of
the ambulance business. EMS in Rittman
would be provided as a municipal thirdservice; meaning it is run by the City, but
separate from the fire department. When
operations began, the department purchased
Ed Bowen and Alan Wilson pictured on the first day of
two used van-style ambulances and all the
operations. (Photo Wooster Daily Record March 1981)
necessary medical equipment. These vehicles
were housed in a garage under the current City Hall and what are now city council
chambers.
Ed Bowen was hired as the first Chief of the department to oversee the implementation
of public EMS in Rittman. Under his leadership, the department secured grant funding
through the Ohio Department of Health, Emergency Medical Services Highway Safety
Program to help fund the start-up cost of the service. He also spearheaded a project that
would establish Rittman EMS as the first Paramedic-level service in Wayne County, and
the surrounding area. Soon the department was not only providing emergency medical
care, but was now being utilized to transfer critical patients from hospital to hospital.
Chief Bowen continued to serve the City, until August 1983, when Ronald Lloyd
assumed command of the department. Chief Lloyd served as Chief until December
1984. Following Chief Lloyd’s departure, Alan Wilson began his tenure as Chief of
Rittman EMS. He started initially as the interim Chief, and was appointed officially in
January of 1985. Chief Wilson had been with the department since its inception back in
1981, and had served the community for a number of years prior to that as a member of
Gillman’s Ambulance Service.
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2013 Annual Report
Under the leadership of Chief
Wilson, the department
experienced steady growth. He
pushed for, and obtained, a
stable funding source for
operations; in the form of a
property tax levy to support
Ambulance Service in the City of
Rittman. He also realized the
Members of REMS with one of the first two squads outside of the City
Hall Garage (Now Council Chambers) [circa mid-1980’s]
need to keep up with technology
and equipment. He and his staff began working on capital needs. In 1988-1989 the
department moved into their current facility in North State Street after a bond issue was
supported by the community to build an EMS building. Late 1994 brought the
replacement of one of the initial van-style ambulances, to a modern modular
ambulance. The second was replaced in late 1998. Technology was also updated with
newer cardiac monitoring equipment, pagers, and radios.
Throughout his tenure, Chief Wilson closely monitored the increasing demands for
service, time, and training on the staff. He
understood the increasing call volume,
combined with the dwindling pool of
daytime volunteers, would place a burden
on the future staffing needs of the
department. In 1998, Chief Wilson
proposed adding a part-time paramedic to
help cover critical times. He also set up
Rittman EMS as a State of Ohio
Continuing Education Site so that he
could provide current training to the
members of the department. Chief Wilson
provided Rittman EMS with visionary
Current REMS Headquarters Completed 1989.
leadership through years of steady growth.
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2013 Annual Report
In late 2002, he announced his retirement from the department. Members Trudy Arnold
and Mollie Watson were tapped to lead the department until a permanent replacement
could be found.
After a lengthy process, Andy Baillis was promoted from within the department to the
rank of Chief. He began his tenure in February 2003. Since 2003, the department has
experienced steady growth, and has set new records for run volume. Chief Baillis was
selected to attend the Ohio Fire Executive Program, and graduated in Class 5. The
education he obtained through this program has helped him to begin planning for the
future of the department. During Chief Baillis’ tenure, the staff has worked to update
equipment and staffing needs. In 2006, the City started staffing a second day-time EMT
to provide full coverage during the peak-critical daytime hours. A Capital replacement
plan was implemented, and has seen the replacement and upgrade of ambulances,
communications equipment, cardiac monitors, and patient handling equipment.
2013 marked the 32nd anniversary of Rittman EMS. Looking back, we have come a
long way—looking forward, we can see more changes that will keep Rittman EMS one
of the Premiere Emergency Medical Services in the area!
Rittman EMS
“…To Save a Life…”
First Patch of Rittman EMS
Current Patch of Rittman EMS
1981-2004
2004-Present
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Rittman Emergency Medical Services
2013 Annual Report
An Average Day
On an average day at Rittman EMS, you could expect that you will respond to 2.5 calls
each 24-hour shift. That translates into an average at least one call every 12 hours. While
the law of averages tells us that we won’t actually have a call every 12-hours—some
days there will be more, and some days there will be fewer—our data tells us that
Rittman EMS’ longest time period without al call was only 88-hours and 40-minutes.
That is less than one single four-day stretch without a call!
In fact, our data also reveals that there are more and more days in which Rittman EMS
responds to more than the 2.5 call-per-day average.
Most Calls in a Single Calendar Day:
8 calls ~ June 4th, 2013
Number of Days with 8 Calls
1
Number of Days with 7 Calls
4
Number of Days with 6 Calls
6
Number of Days with 5 Calls
31
Number of Days with 4 Calls
46
In 2013, there were 42-days that Rittman EMS responded to 5 or more calls
There were 88-days in which Rittman EMS responded to 4 or more calls
in a single 24-hour period!
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Rittman Emergency Medical Services
2013 Annual Report
Staffing
The response area for Rittman EMS includes the City of Rittman, and a portion of
Milton Township. According to information from the Wayne County Auditor’s Office,
this area has a population of nearly 7,900 people, and covers a 14.35 square mile area.
We provide emergency medical care and transport to our citizens with three (3)
Advanced Life Support (ALS) squads and one command vehicle. Staffing levels have
remained fairly consistent through the years. As of December 31, 2013 the roster of
membership for Rittman EMS consisted of 30 EMT’s and Paramedics.
Breakdown of Certifications:
11 ~ Paramedics
8 ~ Advanced EMT’s
10 ~ EMT’s
1 ~ EMS Driver
These men and women provide ambulance
coverage for our citizens, 24-hours a day, 365days a year. Between the hours of 6 am and 6
pm, part-time members are staffed at the
station, ready to answer your call. After 6pm,
we rely on our volunteers to handle
emergency responses. These “paid-on-call”
volunteers are alerted by a radio pager, and
then respond to the station, from their homes
in order to get the squad.
Any time an additional squad comes in, or additional resources are needed for a call,
dispatch will set of tones asking for off-duty personnel top respond. These men and
women will respond form work or home to provide assistance. In 2013 Rittman EMS
responded to 69 calls for service while the duty squad was out. In some instances, we
required assistance from our neighboring departments with these overlapping calls.
Response Times
Rittman EMS uses averages when calculating response times. The response time period
starts when EMS is dispatched, and ends when the squad arrives on scene. The times
are then added together and divided by the number of calls to get the average time. In
2013 it averaged 6.27 minutes from the time EMS was dispatched, until an ambulance
arrived on scene. It is important to keep in mind that this average includes all 913
responses for the year--both emergency and non-emergency responses, as well as
mutual aid responses to other communities.
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Rittman Emergency Medical Services
2013 Annual Report
From 6 am to 6 pm daily, we staff two (2) EMT’s at the station. During this time period
we responded to 539 runs; and our response time averaged 4.27 minutes from the time
the ambulance was dispatched until it arrived on scene. Once again this average
includes both emergency and non-emergency responses.
During our volunteer-staffed night-time shift (6 pm- 6 am), Rittman EMS responded to
374 calls for service. For both emergency and non-emergency calls our response time
averaged 8.28 minutes until an ambulance arrived on scene. By staffing the station
during daytime hours we have not only guaranteed an ALS crew ready to respond, we
have eliminated the time required for our volunteers to respond from their homes to the
station—which can add an additional five (5) to seven (7) minutes onto a response.
We are constantly evaluating our system operations, and looking for ways to improve
our response efforts—including response times. In gathering data annually, we have
noticed a trend of when calls are received. Between the hours of 6 am and 9:59 pm we
have been averaging nearly 80% of our total call volume for the past five (5) years.
Calls between 06:00 and 21:59
1200
Calls Between 22:01
and 05:59
1000
800
217
142
192
653
744
747
721
2010
2011
2012
2013
178
199
680
2009
600
400
200
0
On average, the 06:00-18:00 time period (which is currently when the station is staffed),
accounts for almost 60% of the annual call volume. After studying the data over the last
five (5)-years, we have noted a trend. In the four (4)-hour time period of 18:01-21:59, we
see an additional 20% of our total call volume. This time period is currently staffed by
volunteers. By staffing the station with two EMT’s for an additional four (4)-hours, we
can make a big impact in reducing our overall response times. The EMS Administrative
Team is evaluating feasibility of extending our staffing program until 22:00 hrs.
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Rittman Emergency Medical Services
2013 Annual Report
Functional Organization
All members of the Rittman EMS Administration Team are functioning ALS
providers. In addition to responding to emergency calls, they each have been
assigned administrative functions that support the Mission of the department.
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Rittman Emergency Medical Services
2013 Annual Report
EMS Administrative Team
File Photo
Chief Andy Baillis, OFE
FireMedic
Serving Since 1994
Captain Kyle McDonald
FireMedic
Serving Since 1999*
Assistant Chief Mike Kollert
Paramedic
Serving Since 1988
Captain Keith Williams
FF / AEMT
Serving Since 1983
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Rittman Emergency Medical Services
2013 Annual Report
EMS Operations Team
Pam Adkins
EMT
Serving Since 2013*
Cale Bachman
FF / AEMT
Serving Since 2004*
Tim Anderson
EMT
Serving Since 1994
Suzanne Bachman
Paramedic
Serving Since 2007
Trudy Arnold
EMT
Serving Since 1991
Mike Banks
EMT
Serving Since 1995
*Denotes member had prior service with REMS. Date denotes most current date-of-hire.
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Rittman Emergency Medical Services
Justin Daubenmire
FF / EMT
Serving Since 2011
Bryan Dodrill
FireMedic
Serving Since 2001
Amie Davis
AEMT
Serving Since 2009
Marcia Dodrill
FireMedic
Serving Since 2003
2013 Annual Report
Adam Dheel
FF / EMT
Serving Since 1999
Mike French
EMT
Serving Since 2001
*Denotes member had prior service with REMS. Date denotes most current date-of-hire.
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Rittman Emergency Medical Services
Kenny Gallion
FF / EMT
Serving Since 2009
Tyler Larch
FF / EMT
Serving Since 2013
Tabatha Gregory
EMT
Serving Since 2006
Sam McComas
FF / EMT
Serving Since 2003
2013 Annual Report
Troy Hooser
FF / AEMT
Serving Since 2005
Curtis Russell
FireMedic
Serving Since 2003
*Denotes member had prior service with REMS. Date denotes most current date-of-hire.
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Rittman Emergency Medical Services
Jay Russell
FF / EMS Driver
Serving Since 1988
Jeromy Straub
FF / AEMT
Serving Since 2003*
Tim Schnick
Paramedic
Serving Since 2010
Don Sweigert
FF /AEMT
Serving Since 2008
2013 Annual Report
Gregg Shreve
Paramedic
Serving Since 2009
Margie Wentzel
Paramedic
Serving Since 2012
*Denotes member had prior service with REMS. Date denotes most current date-of-hire.
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Rittman Emergency Medical Services
Mary Yoss
Paramedic
Serving Since 1998*
Angela Nussbaum
EMT
Serving Since 2013
2013 Annual Report
Maddie Hammitt
Paramedic
Serving Since 2013
*Denotes member had prior service with REMS. Date denotes most current date-of-hire.
A Special Thank You to Doug Hunter Photography for
allowing us to use his photographs in this report.
www.doughunterphotography.com
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Rittman Emergency Medical Services
2013 Annual Report
Personnel Milestones
New Hires
Pam Adkins, EMT
Tyler Larch, FF / EMT
Maddie Hammitt, Paramedic
Angela Nussbaum, EMT
Promotions
Kyle McDonald
Keith Williams
Assistant Chief
Captain
Retirees
Tracie Bowes
Mike Kollert
Dennis Russell
Robyn St. Clair
Deb Steiner
Jason Wellman
8 - Years
25 - Years ~ Assistant Chief
4 – Years*
6 - Years
8 - Years
8 - Years
*Denotes member had prior service with REMS. Date denotes most current date-of-hire.
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Rittman Emergency Medical Services
2013 Annual Report
Service Anniversaries
Keith Williams
30 - Years
Mike Kollert
25 – Years
Jay Russell
25 – Years
Mary Yoss*
15 - Years
Marcia Dodrill
5 - Years
Sam McComas
5 - Years
Curtis Russell
5 - Years
Jeromy Straub*
5 - Years
*Denotes member had prior service with REMS. Date denotes most current date-of-hire.
2013 Squadman-of-the-Year
Bryan Dodrill
2013 Rookie-of-the-Year
Tyler Larch
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Rittman Emergency Medical Services
2013 Annual Report
25-Years of Faithful Service to the Community
On December 31, 2013 a long-time fixture at Rittman EMS, retired from active service.
Assistant Chief Mike Kollert began
volunteering with REMS in 1988 as an EMT.
Mike soon went back to school to earn his
Paramedic certification, and never looked
back. He continued to advance his training
and education over the years, and used this
knowledge to help mentor others. Mike
became a CPR instructor, and an EMS
instructor; which only seemed a natural
progression, since he has had a major impact
on the careers of nearly every one of our
current staff.
He not only mentored those of us at Rittman
EMS, but he has helped to usher in a new
generation of EMT’s by serving as an EMT
Instructor at Wayne County Schools Career
Center.
Some Kids Dream of Becoming a
Super Hero….Others of Becoming
Paramedics…
Asst. Chief Kollert, along with his crew J. Straub (Left)
and M. Dodrill (Back) pose with a young patient back
in 2004. (Photo used with permission)
Mike spent 25-years with Rittman EMS; working
his way up in rank from EMT, to paramedic, to
squad leader, and from captain to assistant chief.
While he will continue to be involved in EMS while
at his full-time job as EMS coordinator at Summa
Health Systems; we at Rittman EMS will greatly
miss his leadership, friendship, and witty
personality.
“Sir…Are You A
Paramedic?”…
“Why Yes, Yes I Am! ....”
~Enjoy your Retirement Chief!
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Rittman Emergency Medical Services
2013 Annual Report
Facilities and Equipment
Rittman EMS Operates out of a single station located just off the square in downtown
Rittman, Ohio. This station houses our two (2) frontline ALS ambulances, our
administrative offices, the on-duty staff, and our training facilities. Its close proximity
to major thoroughfares provides for an effective response to our entire 14.35 square mile
response area.
Rittman EMS is located at:
25 North State Street
Rittman, Ohio 44270
The current facility finished construction in 1989. In its 24-Year existence, the building
has been well maintained, and upgraded as necessary to accommodate a growing EMS
fleet.
Facility modifications
over the years have
been necessary to
accommodate larger
equipment.
Photos: 2008 Front Bay
Door Modification Project.
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Rittman Emergency Medical Services
EMS Command Vehicle
Truck 541
2006 Chevy Trail Blazer
2013 Annual Report
Rittman EMS operates two (2), Ford E-450, Road
Rescue Ambulances as their frontline squads.
Each squad is fully stocked with modern Advanced
Life Support (ALS) equipment. This equipment
allows our crews to provide the best possible
emergency medical care to the residents and
visitors of Rittman.
A 2006 Chevy Trail Blazer serves as an EMS
Command vehicle. This vehicle carries a fully
stocked Basic Life Support (BLS) bag and an AED.
This truck is used as a first-response vehicle or as a
command post during large-scale events.
Squad 545
Squad 547
2006 Ford E-450, Road Rescue
2008 Ford E-450, Road Rescue


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
Rittman Emergency Medical Services
2013 Annual Report
Our Reserve Ambulance is a 1998 Ford
F-350, Horton Ambulance. This truck
is also set up as a fully stocked ALS
squad.
Reserve Ambulance ~ Squad 549
By maintaining three (3) ambulances,
we have been able to guarantee two (2)
ALS squads remain in-service at all
times.
During 2013, Squad 549 was placed
into the back-up role on several shortterm occasions while the other trucks
were out for preventative maintenance
and minor repairs.
1998 Ford F-350, Horton Ambulance
Annual Maintenance
Truck 541
Miles Logged: 5,371
Fuel Used: 410.621 Gal.
EMS Command Vehicle
 Routine Service
 Replace Fan Blower Motor
 Replaced Leaking
Transmission Lines
Annual Maintenance
Squad 545
Miles Logged: 4,724
Fuel Used: 665.968 Gal.
Frontline Squad




Routine Service
Front-End Alignment
HVAC Problems
Loss of Power
(Squad found to have common 2006 Ford 6.0
Liter Engine Troubles. Taken Out of Service
December 2013 for possible blown headgasket)
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Rittman Emergency Medical Services
Annual Maintenance
Squad 547
Miles Logged: 8,922
Fuel Used: 1,097.597 Gal.
Annual Maintenance
Squad 549
Miles Logged: 108
Fuel Used: 14.689 Gal.
2013 Annual Report
Frontline Squad
 Routine Service
 Replace Front Tire (Road Hazard)
Reserve Squad
 Routine Service
 Replaced Batteries
 Repaired Front Windshield
Total Gallons of Fuel Used: 2,188.875 Gal.
Total Fuel Cost: $8,697.65
In early 2013, Rittman EMS took delivery of
their first Stryker® Power-Pro electric cot. These
cots are designed with a hydraulic lift system
that is powered by a DeWalt® battery. The
battery powered lift assist will raise the cot from
the lowest position, to the highest position with
the push of a button; thus helping prevent back
injuries for our employees.
While approximately one-and-a-half times the
cost of a standard ambulance cot, the safety
committee felt the added value of this device,
well outweighed the additional cost. We were
able to use grant money to reduce the overall
cost.
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Rittman Emergency Medical Services
2013 Annual Report
Training
Learning Never Stops. It is a career-long commitment. Rittman EMS supports this
notion by offering continuing education to its members to further their skills and
abilities. Our training staff is comprised of members of the staff who hold instructor
certification in various fire and EMS disciplines. These instructors provide a mix of
hands-on and classroom training to prepare our members to better perform their duties.
The Rittman EMS training staff
consists of 14 different individuals;
many who have attained Instructor
status in multiple disciplines:
3-EMS Instructors
3-EMS CE Instructors
6-Fire Instructors
8-CPR Instructors
3-ACLS Instructors
2-Trauma Instructors
2-Pediatric Instructors
3-Driving Instructors
Rittman EMS is an approved CE Training site with the State of Ohio—Site 1173. This
designation allows us to provide continuing education credit for the training we offer
in-house. We maintain a technologically up-to-date classroom and numerous training
aids that allow us to fulfill our training mission.
According to the State of Ohio, all EMT’s must meet
certain continuing education requirements--including
certain mandatory courses or topics--based on their
level of certification during a 3-year cycle.



Basic EMT’s: 40-Hours
Advanced EMT: 60-Hours
Paramedic: 86-Hours
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Rittman Emergency Medical Services
2013 Annual Report
During the past year:

Rittman EMS offered 20 different educational topics, to over 159 REMS students.
(Some of these classes were offered on multiple occasions and in multiple locations in order to
reach more students)

Our instructors taught 42 classroom hours, and 333 contact hours of continuing
education classes in 2013.

Rittman EMS held 18 different CPR courses, training 102 students during 2013.
Additionally, Rittman EMS instructors volunteered
their time, assisting other area departments in
maintaining their continuing education requirements.
Various courses and drills were held at, or for
personnel of the following departments:







Chippewa Twp. Fire Department
Wadsworth Fire & EMS
Wayne County Fire & Rescue Training Facility
Sterling Fire District
Seville-Guilford Fire & EMS Department
Rittman Fire Department
Rittman Police Department
Summa Health Systems Medical Control
Group Members
Rittman EMS also serves as a field
internship site for several teaching
agencies, including:




Stark State College
Summa-St. Thomas Medical
Center
Wayne Co. Schools Career
Center
University Hospital EMS
Academy
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Rittman Emergency Medical Services
2013 Annual Report
Billing
Rittman EMS is primarily funded through a 2.3
mill property tax levy. This five-year levy was
last renewed in November 2009. Additional
funding to supplement operations comes in the
form of Ambulance Billing.
Rates Billed per Ordinance in 2013
Rittman EMS utilizes City of Rittman staff to
submit bills for transports to patients and
insurance companies. Currently Shelley
Roberts is our Billing Clerk. She makes sure all
claims are submitted according to Medicare
and Medicaid rules.
As with all aspects of EMS, we continually
monitor collection rates and billing cycles; and
study all options and ideas of ways to increase
revenue.
$33,606.00
$450.00**
Loaded Mileage
$10.00/mile
$328,464.00
Jan
Feb
$17,836.00
$24,753.00
ALS
**Any City Resident will receive up to a
$250.00 credit for ALS Transports.
2013 Monthly Charges
$23,539.00
$450.00 *
*Any City Resident will receive up to a
$330.00 credit for BLS Transports.
In Calendar-year 2013, our billing department billed:
$20,273.00
BLS
$25,704.00
Mar
Average Amount Billed per
Month (Calendar Year):
$27,372.00
Apr
May
$36,474.00
$28,875.00
Jun
Jul
$31,612.00
$33,157.00
$26,842.00
$25,793.00
Aug
Sep
Average Amount Collected
per Month (Calendar Year):
Oct
$15,854.42
Nov
Dec
2013 Collection Rate (Calendar Year): 64.67%
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Rittman Emergency Medical Services
2013 Annual Report
Grants
Like many other public safety organizations, Rittman EMS is trying to stretch their
finances father than ever before. To do this requires seeking out alternative funding
sources for some projects and equipment. Since 2003, Rittman EMS has successfully
acquired $315,362.00 in grant funding. This has allowed the department to purchase
some items that otherwise they would not have been able to purchase—all at no
increase to the tax-payer!
In 2013 we were able to secure funding to purchase a Stryker® Power Pro Cot for the
equivalent of what we would have spent on a standard manual cot. The grant funding
provided an added value of crewmember safety at no cost to the tax-payer.
Also in 2013, REMS grant writers
assisted Rittman Fire & Rescue
with securing funding for a new
SCBA compressor through the
Assistance to Firefighters Grant.
With an estimated cost of $35,000,
we were able to secure $33,250.00
in federal funding for this project.
The new compressor was
delivered, and placed in service in
late September 2013.
In late August, two (2) long-time, Basic EMT’s decided the time was right to advance
their EMS training. Mike Banks and Mike French both enrolled in the Advanced EMT
course at Summa Wadsworth Rittman Hospital. This 170 hour course allows them to
start IV’s, administer certain medications, and read cardiac monitors. Each applied to
the Beaverson EMS Institute for scholarship money and were both awarded a
reimbursement grant covering nearly ¾ the cost of tuition.
We have put an emphasis on officer development for the leadership of the department.
Captain Williams completed the Maxwell Leadership Class through the Ohio Fire Chief’s
Association. A portion of this course was subsidized by the Dominion Foundation.
Captain Kyle McDonald continued on in his Ohio Fire Executive Course during 2013. He
has completed three-weeks of this five-week program. A large portion of the tuition for
this program has been paid for using the Ohio EMS Grant. He is scheduled to graduate
from the program in April 2015.
Rittman Emergency Medical Services
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Rittman Emergency Medical Services
2013 Annual Report
Selected Charts and Statistics for 2013
Mutual Aid
Throughout the year, Mutual Aid was received from
the following departments:




Sterling Fire District
Chippewa Township Fire Department
Wadsworth Fire / EMS
Metro Life Flight
Mutual Aid was given to the following departments:






Sterling Fire District
Chippewa Township Fire Department
Wadsworth Fire / EMS
Seville-Guilford Fire / EMS Department
Canaan Township Fire Department
Medway Drug Task Force / Wayne County
Sheriff’s Office
“Neighbors Helping Neighbors”
Rittman Emergency Medical Services
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Rittman Emergency Medical Services
2013 Annual Report
Rittman EMS Day-Time Calls
60
Number of Calls
50
40
30
20
10
0
6:00
7:00
8:00
9:00
10:00
11:00
12:00
13:00
14:00
15:00
16:00
17:00
Number of calls between 6am and 6pm: 539 Calls
Slowest hour of the day-time period: ** 6am–7am– 26 calls
**It must be noted, that while the hours of 6am-7am and 7am-8am are the slowest times of this
particular tracking segment, they are NOT the slowest time periods during the entire day.
Rittman Emergency Medical Services
30
Rittman Emergency Medical Services
2013 Annual Report
Rittman EMS Night-Time Calls
60
Number of Calls
50
40
30
20
10
0
18:00 19:00 20:00 21:00 22:00 23:00
0:00
1:00
2:00
3:00
4:00
5:00
Number of calls between 6pm and 6am: 374 Calls
Slowest hour of the day: 5am–6am – 14 calls
Busiest hour(s) of the day: 11am-Noon, 1pm-2pm, and 5pm-6pm – 57 calls each hour
Rittman Emergency Medical Services
31
Rittman Emergency Medical Services
2013 Annual Report
Rittman EMS Calls by Hourof the Day
60
Number of Calls
50
40
30
20
10
0
Number of calls answered between 6am and 10pm: 762 Calls
(84% of the calls occurred between 6am and 10pm during 2013)
Number of calls between the hours of 10pm and 6am: 151 Calls
(16% of the calls occurred between 10pm and 6am during 2013)
**During 2013, the call volume between the hours of 6am and 10pm continued to run at 84% of
the entire call volume. We are continuing to track this figure to perform research into the
possibility of extending station coverage hours in order to maximize benefit.
Rittman Emergency Medical Services
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Rittman Emergency Medical Services
2013 Annual Report
Rittman EMS Calls by Day of the Week
160
155
Number of Calls
150
145
140
135
130
125
120
115
110
105
100
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Busiest day of the week: Friday - 153 calls
Slowest day(s) of the week: (Tied) Thursday and Saturday - 114 calls
Average number of calls per day: 2.50 calls
Rittman Emergency Medical Services
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Rittman Emergency Medical Services
2013 Annual Report
Rittman EMS Calls by Month - 2013
95
90
Number of Calls
85
80
75
70
65
60
55
50
45
40
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Busiest Month: August - 92 calls
Slowest Month: February – 50 calls
(Only 4 months had fewer than 70 calls: February, April, November & December)
Average Calls per Month: 76 calls
*This was an average of two (2) more calls per month than in 2012
Rittman Emergency Medical Services
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Rittman Emergency Medical Services
Aultman Orrville
4%
MGH
2%
2013 Annual Report
2013 Transport Destinations
DOA
2%
Lodi
0%
Refusals
18%
CHMCA
3%
Summa-St. Thomas
1%
Summa-WRH
49%
Summa -Akron City
5%
AGMC
3%
Summa-BCH
7%
WCH
6%
Summa-Wadsworth Rittman
Summa-Barberton Hospital
Wooster Community Hospital
Akron General Medical Center
Summa-St. Thomas Medical Center
Summa-Akron City Hospital
Children’s Hospital Medical Center
Medina General Hospital
Aultman-Orrville Hospital
Lodi Community Hospital
Patient Refusal
DOA
380
56
50
24
9
40
19
17
27
0
140
15
Rittman Emergency Medical Services
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Rittman Emergency Medical Services
2013 Annual Report
Final Thoughts
Rittman Emergency Medical Services is dedicated to serving the residents and visitors
of the City of Rittman. We provide for the health and welfare of the community by
offering a professionally trained, well equipped staff that is capable of responding to all
types of medical emergencies.
As we look to the future, we must continue to strive for excellence. To achieve this we
must actively recruit the best personnel, employ the latest technological advances in
EMS, and employ best practices in our daily operations. Rittman EMS is dedicated to
continuous improvement. We are always striving to enhance and improve our services
and skills, so that we are prepared to fulfill the ultimate mission in EMS…
“…To Save a Life…”
For additional information, please visit us on our website:
www.rittmanems.org
Rittman Emergency Medical Services
25 North State Street
Rittman, Ohio 44270
Office of the Chief: (330) 925-2065
Rittman Emergency Medical Services
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