More Than Productivity
Transcription
More Than Productivity
More Than Productivity GRE_10111_A_O1M11 16/11/09 20:01 Page 4 More Than Productivity Desoutter is your single source of electric and pneumatic tool solutions, covering a wide range of assembly and manufacturing processes in the motor vehicle, aerospace, general industry and light assembly sectors. Desoutter has a long history of producing high-quality industrial tools. Today, the scope of the activity combines a global offering with a widespread local presence. The reason behind this approach is simple: our customers, who include many of the world’s largest and most successful manufacturers, want worldwide access to a global portfolio of assembly and manufacturing solutions. With Desoutter, we provide you a world of industrial possibilities. 4 Focused on your objectives... Global solutions you can build on... Industry hates risk. And so do we. So we work with you to eliminate cost, quality and performance risks from your production lines. We know that finding the best solution is about much more than just picking a new tool. That is why we start every project by opening our ears, not our catalog. Optimize your investments Raise productivity Process optimization Your production lines are some of your company’s most important investments. The quality and performance of Desoutter industrial tool solutions enable you to optimize your return on investments by producing more in the same cycle time. Our airline systems, for instance, keep our pneumatic nutrunners spinning at exactly the right speed and power, saving you precious seconds for each operation. Good ergonomics makes good economic sense. Not only are Desoutter tools designed to reduce operator stress factors, such as vibration and noise, they also take into account the relationship between the operator, the tool and the process. Our experts work with you to obtain long-term gains in productivity and safety, while improving cost, quality and cycle times. Producing high-quality products requires high-quality processes. That is why many of the world’s major motor vehicle, aerospace and appliance manufacturers rely on Desoutter. Each Desoutter solution is tailored to your exact needs. Our experts propose solutions that deliver a quantifiable return on investment, whether in terms of productivity improvements, quality gains or safety improvements. Increase revenues Production transplantations Production line efficiency is worthless if the quality of your final goods generates costly recalls and after-sales support. With our industrial tool solutions, you produce consistently at high quality levels. For example, our tightening control units enable you to error-proof complex assembly tasks and provide full traceability on the quality and sequence of operations. We believe firmly in the adage: “don’t reinvent the wheel”. Our customer service teams are experts at replicating best processes around the world. When a major European car maker wanted to duplicate a highly efficient wheel assembly solution in two new factories, it entrusted the project to Desoutter. Deployed in two factories to two very different markets, the replicated processes operate at the same speed and with the same quality as the original, despite sizeable differences in operator expertise. Worldwide coverage Desoutter combines global reach with local expertise. To ensure the smooth running of Desoutter solutions in your factories, all our local teams are trained to the same high level of expertise and service. Each team is in direct contact with the Desoutter area application and customer care center for your region. Together they ensure that solutions are implemented to worldwide standards, but in compliance with local criteria. GRE_10111_A_O1M11 16/11/09 20:02 Page 5 Expertise you can grow on... Peace of mind you can count on... From vehicles to chemicals, appliances to metal, planes to power, electronics to energy, ships to buildings – there is a Desoutter air powered and electric tool solution for you. Our support services keep your processes operating at maximum levels – and leave you to focus on your core business. Covering all segments Complete systems Maintenance contracts Proactive logistics Each Desoutter tool is designed as a full system, complete with its own accessories. Taking a system-based approach has a dramatic effect on the productivity and longevity of your investment. For example, our airline systems regulate and lubricate the air supply for pneumatic tools. Air quality is important, when you realize that a drop of just 8% in air pressure can slow drilling operations by nearly 40% (2 seconds per operation instead of 3.2 seconds). Our maintenance contracts make unexpected downtime a thing of the past. They provide budget predictability and fixed price costs. Contracts are tailored to your needs and are available globally, regionally or for individual plants. By performing regular preventive maintenance you will experience less downtime and fewer emergency repairs. Maintenance contracts also lower your administrative and logistics costs. When your operations are global, it is essential that your logistics are too. Our centralized inventory and warehousing system is highly responsive. We proactively manage our production to ensure a reliable supply of the products and parts you need. The majority of the solutions in our catalog can be shipped to you in three days, no matter where you are located. Next-day service is available in many markets. Motor vehicle industry Desoutter provides a wide range of tool solutions for vehicle makers, tier one suppliers and linebuilders. Solutions include fixed systems for engine and powertrain assembly, and handheld solutions for final assembly processes. General industry Desoutter solutions can be found in industrial fastening, assembly and material removal processes. Solutions include heavy-duty assembly systems, powerful material removal solutions and high torque off-road applications. Aerospace Desoutter has a long history of providing tools solutions to aero-space companies. We cover a wide range of their needs, from airframe and engine construction to system and furnishing assembly. Light assembly In their quest for ever higher quality levels, many major appliance and electronic manufacturers rely on Desoutter tools for error-proofed fastening and other business critical industrial processes. Customized solutions Our Applications Centers are the symbol of our renowned flexibility. As comprehensive as our catalog is, we know that sometimes you need a tailored solution. Our Application Center engineers adapt existing solutions to your requirements and develop your own solutions. They are experts at developing Six Sigma tools and error proofing. Genuine Desoutter parts Genuine Desoutter parts are the only parts designed and engineered specifically for Desoutter tools. They ensure that our tools always operate at their best. Moreover, for a lifetime of satisfaction, we always use genuine Desoutter spare parts when performing maintenance and repairs. Accessories In addition to providing you with the highest quality tools we also have an excellent range of accessories including balancers, hoses, torque arms and consumables. Like all Desoutter tools these accessories are designed to offer the maximum productivity for all our customer applications. 5 GRE_10111_A_O1M11 16/11/09 20:02 Page 6 Tool systems play a vital role in the performance of your production lines, the quality of your final products, and ultimately customer satisfaction. But managing your current tool systems while making sure they are ready for the future can be a formidable challenge. Now there’s Desoutter RightWay, a new way to turn tool systems into a source of competitiveness instead of a source of headaches. The key to finding a better way WE BEGIN BY LISTENING Unlock the power to transform your processes Desoutter RightWay focuses on six key areas that play an important part in the performance of your production lines. Understanding your needs and your expectations on these points will contribute to significant process improvements. PRODUCTIVITY Remove bottlenecks to raise workstation productivity and overall line performance. QUALITY Improve the quality of final goods and reduce quality-related costs by implementing advanced error-proofing solutions that detect and fix defects at the workstation. ERGONOMICS Reduce work-related musculoskeletal disorders to improve operator morale, cut absenteeism and minimize operator turnover. SAFETY Fewer on-the-job injuries and the costs associated with lost time and medical costs. ENERGY Fight rising energy costs by adopting energy-efficient best practices and technologies. PLANNING Help you accelerate process improvement projects by providing your planning department with valuable resources and expertise. 6 GRE_10111_A_O1M11 16/11/09 20:02 Page 7 PUTTING OUR BRAINPOWER TO WORK Desoutter RightWay uses a unique 4-step methodology to identify workable improvements to your production line. Our solutions combine real-world insights gathered directly from your production line with our unmatched expertise in tool systems for your industry. 4-STEP METHODOLOGY Analyse 1 ON THE FACTORY FLOOR Desoutter RightWay begins with a 6-point on-site audit of your entire line, workstations and operator ergonomics. Our expert visits the line with you gathering information and observations about your requirements in the six key domains: productivity, quality, ergonomics, safety, energy consumption and process planning. 4 Follow-up IMPLEMENTATION AND SUPPORT Finally, we work with your line engineers to organize the smooth and timely deployment of the new tool system. Over the life of the system, we will continue to monitor performance and use this feedback to make any adjustments that may be required as your line evolves. We also provide all the preventive maintenance and fixed-price servicing called for in the ROI calculations. Propose DEMONSTRATING FEASIBILITY Using the results of our Desoutter RightWay audit, the data you provide and our best practices in similar applications, we design and test a custom solution that is perfectly suited to your requirements. In addition, we demonstrate the solution in real-world conditions to show you first-hand how it resolves your issues and concerns. Prove PROVE THE PAYBACK 3 Based on the proposed solution, we calculate the return on investment and the payback in terms of the six domains mentioned earlier. We also propose error-proofing solutions, calculate duty cycles and analyze joint quality for assembly applications. 2 7 GRE_10111_A_O1M11 16/11/09 20:02 Page 8 Ensuring a lifetime of optimal tool performance: Whether you are expanding your capacity or seeking to improve overall efficiency, Desoutter Services is the right place to start. With a global network that covers all the major markets of the world, and with over 100 years of experience, Desoutter Service is able to deliver a lifetime of “Peace of Mind™” and optimal operation. Reduce downtime The performance of your prod uction lines depends largely on the uninterrupted operations of your tool systems. Emergency repairs and unplanned maintenance can generate costly downtime as well as lost production, and are more expensive than planned maintena nce. By performing preventive main tenance and planning service intervent ion, can optimize operational uptim we e. Optimize productivity h your Our training programs teac t out of operators how to get the mos g from their tools while benefitin y also optimal ergonomics. The rs and enable your line manage optimize process engineers to reliable applications, by providing metrics. Control C o Ensure quality Too little maintenance can cause tool systems to under perform, increasing rejects, recalls and warranty claims. By servicing tools to operate at their best we can help you avoid defects caused by malfunctioning equipment. By identifying your precise calibration and maintenance needs, you avoid unnecessary reworking costs, not to mention costly tool repairs. sts After pe rformance , quality productiv ity, the final hallm and excellent ark of tool maint en predictabi lity. All ou ance is budget r tool and services acco ar cost per e available with a unt to fix period. Thi ol, per system or ed s your oper gives you full contro per at l over our parts ing budget. In ad dition, lowers ad inventory manag ement ministrativ capital ex penditure e costs and . Tool Services Our experts can keep your tools running at their best, reducing downtime and helping in making costs more predictable. Thanks to our experience in power tools running in demanding applications all over the world, we can optimize the maintenance for each tool based on your application. Check-up & calibration t quality To enable you to mee s audits, system criteria and pas ration we offer a complete calib duling, service. With it you get sche traceable full management and documentation. ipment Properly calibrated equ your provides confidence that est high r thei t mee products ns. performance and specificatio Installation & set-up Get new tools up and running faster with our installation and set-up services. A qualified Desoutter service engineer commissions new tools to specification. To save time, tools are optimized through simulation before they are shipped out for installation. They are then tested and their performance verified on-line. Based on application and joint analysis, the engineer tunes each tool for maximum reliability. Depending on the customer's need, our engineers can then provide a follow up of the production during the ramp up and final line speed. This ensures that the highest tightening capability is achieved at mass production levels. Repairs We reduce of manag the administrative ing ha price repa repairs, thanks to ssle ir service fix turnaround and rapid ed . tool tage of th We always take advane repair tim complete overhaul, e to perform a which help to last lo s ng line, ensu er on the prod tools ring high uction uptime. F faster tu or even rn exchange around, we can parts in st keep your serv ice contra ock as part of ct. We ca the repair n tr hi can prov story of all tools, an ack id d report of e extensively an we al throughout the services prov ysis the life of ided, the tools. Preventive maintenance We customize, through our dedicated software, our preventive maintenance plan to your application requirements, taking into account parameters such as annual cycles, cycle times, torque settings and joint quality. This reduces ownership costs and keeps tools working at their best. Preventive maintenance is available with fixed pricing to help you manage your budget better. In some cases, tools maintained by us are eligible for extended warranties. We offer Extended Warranty Programs that provide a comprehensive service/support program for new tool purchases. Please consult us on the Tool CareTM and extended warranty program. Account Services In addition to optimizing the individual tool performance, we also help you simplify tool management and ownership. Training To improve th operators an e performance of your d the expe rti line manag ers, we prov se of your id hensive training an e compred seminar programs. W e at your plan offer hands-on trainin g t or at one of our train centres. Trai ing ni and handlin ng covers tool functio n g adjustment, and includes torque case studie basics of th s an d the readed fast ener assem By improvin bly. g th of your oper e knowledge and skills at operator job ors, you will increase satisfaction tivity. and produc - 8 Full service plans When managing a wide range of tool systems, it is important to keep costs under control. Our full service plans are tailored to your needs. They reduce spare part inventory, lower administration costs and provide budget predictability. Full service plans are available for single facilities or for multiple plants, whether in a single country, region or around the world. Desoutter will provide you with a full cost analysis and return of investment to ensure that you get the best optimization in caring for your equipment. Take the challenge and let us demonstrate it to you! Check out the new Peace of Mind™ service. With this offer the customer pays a fixed amount and gets three years of full repairs including spare parts, labor, preventive maintenance, calibration and management. In-plant support Extended Warranty Tool Care™ follow all With this offer you need to intervals, ice serv ed end mm reco the service and send the tools to our extension y rant war the for ter cen We will preventive maintenance. p track kee and ster regi then rm you of the tool, as well as info keep the to , date due t nex the of the next warranty period valid for od. peri d nde exte We provide dedicated customer service programs with in-plant technicians, which leaves you free to concentrate on your business. Our specialists handle the commissioning and calibration of equipment as well as process optimization, servicing and on-site joint analysis. We aim to keep all your tools running efficiently and smoothly, whether they are Desoutter tools or those of other manufacturers.