Untitled - Arizona Association of Community Managers
Transcription
Untitled - Arizona Association of Community Managers
2014 RESOURCE CONNECTIONS DIRECTORY The information contained in the 2014 AACM Resource Connections Directory is designed to assist members of AACM in conducting business in the community association management industry. The directory may not be reproduced in any manner, in whole or in part, without the express, written consent of AACM. AACM will license to you the contents of this Directory only if you accept all of the terms and conditions contained in this non-exclusive, non-transferable, limited license agreement. Please carefully read this license agreement before opening this Directory. By opening this Directory, you hereby accept and agree to be bound by the following terms and conditions: 1. This Directory shall be used for individual, personal, and confidential reference purposes only, and may be used only pursuant to the terms of this license agreement. 2. This Directory and its contents are proprietary products of AACM. 3. The contents of this Directory may not, in whole or in part, be reproduced, copied, disseminated, entered into a computer database, used in part in connection with a mailing list, or otherwise utilized, in any form or manner or by any means, except for the user’s individual, personal, and confidential reference. The information reflected in this Directory is based on membership records, as provided by each member. Should there be any information that is incorrect, please accept the apologies of AACM. Contact the AACM offices to provide any updates or corrected information. All contents of the 2014 AACM Resource Connections Directory are Registered. Arizona Association of Community Managers, AACM, and the marks relating to AACM products and services referenced herein are either service marks and/or registered service marks of the Arizona Association of Community Managers. All other names are trademarks and/or registered trademarks of the respective owners. ARIZONA ASSOCIATION OF COMMUNITY MANAGERS 668 N. 44th St., Suite 229E Phoenix, AZ 85008 Phoenix: (602) 685-1111 • Tucson: (520) 334-2004 • Fax: (602) 685-1101 www.aacm.com Notes... 2 3 TABLE OF CONTENTS ORGANIZATION5-20 Officers and Board of Directors 5 Founding Management Companies 7 Founding Affiliate Partners 8 Committee Descriptions and Chairs About AACM: Vision & Mission 13 Legislative Online Information 14 Membership & Partnership Opportunities 17 Management Company Member Costs & Voting 18 Affiliate Partner Costs & Benefits 10-11 19-20 EDUCATION21-40 CERTS Website CAAM Certification Program - Required Courses ® Continuing Education Units (CEUs) CEU Penalty Policy MANAGEMENT COMPANY MEMBERS 24 26 29-39 40 41-87 INDIVIDUAL MEMBERS 88-90 AFFILIATE PARTNERS 91-328 Table of Contents per Category Affiliate Partner Listings 91-94 95-328 BYLAWS & ETHICS 329-366 Bylaws 329-346 Code of Ethics Membership Standards INDEX 4 347-361 362-366 367-374 ORGANIZATION ORGANIZATION Organization CHAIR DIRECTOR Kim Lax, CAAM Cadden Community Management 1870 W. Prince Rd., Ste. 47 Tucson, AZ 85705 (P) 520-297-0797 (F) 520-742-2618 [email protected] Jean-Marie Bellington, CAAM Tri-City Property Management 760 S. Stapley Dr. Mesa, AZ 85204 (P) 480-844-2224 (F) 480-844-2061 [email protected] CHAIR-ELECT DIRECTOR Delores Ferguson, CAAM CCMC 8360 E. Via de Ventura, Ste. L100 Scottsdale, AZ 85253 (P) 480-921-7500 (F) 480-921-7564 [email protected] Brian Lincks, CAAM City Property Management 4645 E. Cotton Gin Loop Phoenix, AZ 85040 (P) 602-437-4777 (F) 602-437-4770 [email protected] VICE CHAIR DIRECTOR Tom Emele, CAAM Associated Property Management 3260 E. Indian School Rd. Phoenix, AZ 85018 (P) 480-941-1077 (F) 602-992-0526 [email protected] Robb Lipsey, CAAM Premier Community Management 3930 S. Alma School Rd., Ste. 10 Chandler, AZ 85248 (P) 480-704-2900 (F) 480-704-2905 [email protected] SECRETARY DIRECTOR Any Ferrell, CAAM FirstService Residential Arizona 9000 E Pima Center Pkwy., Ste. 300 Scottsdale, AZ 85258 (P) 480-551-4521 (F) 480-551-44521 [email protected] Lori Percival, CAAM Ogden & Company 1901 E. University Dr., Ste. 440 Mesa, AZ 85203 (P) 480-396-4567 (F) 480-396-6966 [email protected] TREASURER DIRECTOR Andrew Way, CAAM Y Cross Management Group, LLC 8375 N. Oracle Rd., Ste. 150 Tucson, AZ 85704 (P) 520-219-4520 (F) 520-219-4711 [email protected] Amanda Shaw, CAAM AAM, LLC 1600 W. Broadway, Ste. 200 Tempe, AZ 85282 (P) 602-957-9191 (F) 602-957-8802 [email protected] IMMEDIATE PAST CHAIR PRESIDENT/CEO Darin Fisher, CAAM Arizona’s Vision 16625 S. Desert Foothills Parkway Phoenix, AZ 85048 (P) 480-759-4945 (F) 480-759-8683 [email protected] Linda Lang, CAAM AACM President/CEO 668 N. 44th St., Ste. 229E Phoenix, AZ 85008 (P) 602-685-1111 (F) 602-685-1101 Tucson Phone: 520-334-2004 [email protected] 5 Organization 6 Organization FOUNDING MANAGEMENT COMPANY MEMBERS A Different Association Management, LLC AAM, LLC Associated Property Management, Inc. Cadden Community Management CCMC Cardinal Professional Management, Inc. City Property Management Company First Service Residential Arizona Lighthouse Management, LLC Premier Community Management, Inc. Sentry Management of Arizona, Inc. Stratford Management, LLC Tri-City Property Management Services, Inc. 7 Organization FOUNDING AFFILIATE PARTNERS PLATINUM FOUNDING CareScape Carpenter Hazlewood Delgado & Bolen, PLC Chaix Law Clean Cut Landscape Maintenance DLC Resources, Inc. Ekmark & Ekmark, LLC The Mahoney Group GOLD FOUNDING Arizona’s Best Landscape Maintenance CertaPro Painters Mutual of Omaha 8 9 Organization COMMITTEE DESCRIPTIONS AND CHAIRS The AACM committee year runs from January to December. Serving on a committee is a great way to get involved with the special programs that promote the Association and the professionalism of the industry. Each committee gives opportunity to network with Members and Affiliate Partners. EVENTS COMMITTEE Chair Robb Lipsey, Premier Community Management Co-Chairs Larry Aldrich, Burns Pest Elimination Responsible for planning networking and other social events with AACM. The committee creates opportunities for managers and Affiliate Partners to build successful business relationships. There are two subcommittees: the Trade Show and HOPE Grant Golf Tournament. MEMBERSHIP & COMMUNICATIONS COMMITTEE Chair Delores Ferguson Co-Chairs Marsha Hove, CCMC Nate Roberts, Roofing Southwest Works with AACM to promote Management Company Member and Affiliate Partner membership and retention. Assists with items such as the AACM “Community Connection” newsletter, the G.E.M. Awards, and the AACM e-newsletter. OUTREACH COMMITTEE Chair Tom Emele, Associated Property Management Co-Chair John Nation, Clean Cut Landscape Management Administers the HOPE (Homeowner Outreach Program Enterprise) Grant, reviews all HOPE Grant applications, and recommends Grant funding to the AACM Board of Directors. Also responsible for researching “goodwill” community charity projects for AACM. SOUTHERN ARIZONA ACTION COMMITTEE (SAAC) Chair Andrew Way, Y Cross Management Group Co-Chair Duane Huff, Sunland Asphalt Works with the Association on promoting events, membership and partnership in southern Arizona. The committee also works with the Association on outreach projects including HOPE Grant applications, military and food drives, and community clean-up projects. 10 Organization EDUCATION COMMITTEE - Requires an application process to join committee. Chair Jean-Marie Bellington, Tri-City Property Management Vice-Chairs Lisa Lundskow, CCMC Kathryn Battock, Ekmark & Ekmark Comprised of CAAM ® managers and Platinum Affiliate Partners working together on curriculum development for the CAAM ® Certification program, including core courses and Continuing Education Units (CEUs). LEGISLATIVE COMMITTEE – Appointed by AACM Board of Directors Chair Brian Lincks, City Property Management Company Vice-Chair Amanda Shaw, AAM, LLC Advises AACM and works with the Association Lobbyist on homeowner association issues at the Capitol. Serves as the “Voice of Reason” and resource on behalf of AACM to the Arizona state legislators. PROFESSIONAL STANDARDS COMMITTEE (PSC) - Committee appointed by a supermajority of the AACM Board of Directors (appointed members must be Management Company Designated Member or Committee Representative). Chair Elaine Anghel, Tri-City Property Management Vice-Chair Nick Ferre, CCMC Responsible for the development and enforcement of disciplinary procedures for violations of the AACM Code of Ethics (signed by all Members and CAAM ® program participants). The PSC oversees all curriculum and instructor approval for the CAAM ® (Certified Arizona Association Manager) Certification Program. If you would like to serve on a committee, please email Jennifer Francis at: [email protected] 11 Organization 12 Organization ABOUT AACM The Arizona Association of Community Managers (AACM) is a statewide professional Association created by Management Company Members to provide professional standards for the community management industry. The AACM Code of Ethics and Certified Arizona Association Manager (CAAM ®) Certification Program has set the standards of practice for professionals. Additional programs include the Homeowners Outreach Program Enterprise (HOPE) Grant, which aids homeowners in need, and the Affiliate Partner program, which creates a partnership with professional vendors in the community management industry. MISSION STATEMENT The Arizona Association of Community Managers promotes a positive perception of professional community association management firms and raises the standard of care in Arizona’s managed communities. It does this through its professional certifications of community managers (CAAM ®) and other industry professionals, proactive outreach to Arizona homeowners and by being the “voice of reason” to the state’s legislature. VISION STATEMENT To achieve the highest level of professionalism in the care of Arizona’s managed communities. HOW IS AACM THE HOA RESOURCE? AACM, as an organization, is dedicated to proactively sharing its membership’s expertise at the state legislative level. Our lobbyist and Board members work directly with legislators to provide timely and accurate information to educate them about the effects of proposed bills that could have unfair consequences for the majority of homeowners and their associations’ ability to properly function. As a result of AACM’s ceaseless efforts, AACM has become a wellrespected and invaluable resource to legislators in their deliberations on community association issues. 13 Organization LEGISLATIVE ONLINE INFORMATION Go to AACM’s website at www.aacm.com and click on the Legislation tab or follow these instructions: 1. Access the website www.azleg.gov. 2. Under the heading “FAQ” on the left side of the page, click on “How Do I find My Legislators”. 3. On this screen, you will go to number “2” if you do not know your legislators/district. Choose “Click here to find the legislative district you live in by entering your address and zip code located at the lower left corner”. You will be taken to the Arizona Independent Redistricting Commission’s website. 4. On this screen, in the lower left hand corner, enter your address and zip code and then click “Find”. The next screen will show your district number. 5. Now that you have your legislative district number, you can back out of the two screens and click on the “x” in the right upper corner to close. You will be taken back to www.azleg.gov and its “How Do I Find My Legislators” screen. 6. Now you can choose number “1” to choose “If you know your Legislators, click here”. 7. In order to sort by district, simply click on the down arrow next to the “District” heading and find your legislators and their contact information. 14 15 Organization Notes... 16 Organization MEMBERSHIP AND PARTNERSHIP OPPORTUNITIES MANAGEMENT COMPANY MEMBERSHIP The strength of our association is in our membership. AACM Members ensure the standards of practice and professionalism of firms managing Arizona community associations. Members that participate in our education programs continue the AACM mission to be recognized as Arizona’s leading professional resource in the community association management industry. AACM provides opportunities that promote efficient, effective representation through education and legislation for the benefit of our Members and industry. As a Member of AACM, your firm upholds our Code of Ethics and Membership Standards, which sends a strong message to the consumer that your company and its employees adhere to the highest state-specific industry standards. INDIVIDUAL MEMBERSHIP AACM created a category of membership for individuals that are employed as a(n): •On-site Manager (Association Employee) •HOA Coordinator (Developer Employee) •Non-member Management Company employee •Individual who earned CAAM ® certification as a Community Manager, but is no longer practicing community association management. Individual Members also uphold our Code of Ethics and Membership Standards. They are allowed individual access to all AACM programs and events. This is a non-voting membership. AFFILIATE PARTNERSHIP The program consists of three separate levels of marketing opportunities. The Affiliate Partnership allows for networking and educational involvement with the management company members and their managers. The Partnership creates two major opportunities each year: the Annual Trade Show held in the fall and the HOPE Grant Golf Tournament in the spring. Monthly luncheons and evening mixers are alternated between Phoenix and Tucson for additional networking. As an Affiliate Partner with AACM, you showcase your firm to be committed to the AACM Mission of professionalism in the community association industry. 17 Organization MEMBER COSTS AND VOTING Support for all participating companies includes a financial contribution and, for some, an additional donation of their time and energy. Membership in AACM and the related membership fee is structured on five different sizes of companies. All fees are based on the number of units currently managed and billed as of the beginning of the AACM membership year. The sizes are: • Level 1 Greater than 30,000 units • Level 2 20,000 through 29,999 units • Level 3 10,000 through 19,999 units • Level 4 5,000 through 9,999 units • Level 5 1 through 4,999 units • Individual Varies based on category of individual membership Each year, payment and voting participation will be based on shares that are derived by the size of the category. • Level 1 20 Votes $10,000 • Level 2 10 Votes $5,000 • Level 3 6 Votes $3,000 • Level 4 4 Votes $2,000 • Level 5 2 Votes $1,500 • Individual 0 Votes $500 18 Organization AFFILIATE PARTNER COSTS AND BENEFITS ...dedicated to supporting your business Affiliate Partnership introduces you and your business to leading community managers, providing exclusive opportunities to promote your services and products to key decision makers within AACM Membership. PLATINUM PARTNER ANNUAL INVESTMENT $5,000 Special Events • • • • • • Bi-Annual Platinum Partner Council Meeting Invited to AACM Annual Membership Meeting - Bring your table top displays to be placed around the room Invited to all VIP receptions Opportunity to make five minute presentation prior to AACM Board Meeting (schedule in advance - one per year) Opportunity to make five minute presentation to Management Member Executives prior to new Executive Speaker Series (schedule in advance) Annual Private Event with Board and Management Member Executives Luncheons • • • • • • • • Up to six attendees (cost per person applies) Reserved Platinum Partner Tables in the center of the room (limit one person per company) Opportunity to sit with AACM Board of Directors (must be scheduled in advance) Table top marketing in lobby during networking time before luncheons Logo on AACM PowerPoint Presentation played during luncheons Place marketing materials/goodies on tables/chairs in dining room Bring a door prize Assist at the registration table or as a door greeter Promotional Benefits • AACM will promote your awards and/or “tips of the trade” on our website and social networking sites (you must send us the links to the material to be posted) • Framed posters/material in the training room (promote your company to managers) • Roll-up Banners at all luncheons in the dining room (you must setup and teardown) • Website listing with logo and link to your website • Directory listing including logo and 300 character description • Company name and logo on printed AACM materials • Priority opportunity for Advertising/Sponsorship opportunities (CAAM Binder, Directory Ads, Golf Tournament, Trade Show and other events) • Opportunity to do Lunch & Learns with Members (schedule directly with members) 19 Organization AFFILIATE PARTNER COSTS AND BENEFITS Education and Other Benefits • PowerPoint slide listing Platinum Partners at the start of all CAAM and CEU classes • Schedule 10 minute presentation or ice breaker at the beginning of CAAM and CEU classes (bring donuts or cookies) – Check scheduling opportunities with Jen beginning January 1, 2014! With 46 classes per year in Phoenix alone, there are plenty of opportunities for everyone to present! • Priority opportunity to instruct courses (requires approval) • Apply to serve on Education Committee • Work with Education Committee to help develop CAAM/CEU material GOLD PARTNER ANNUAL INVESTMENT $2,500 Luncheons • Up to three attendees (cost per person applies) • Shared table in lobby to place your marketing materials/goodies • Company name on AACM PowerPoint Presentation played during luncheons Promotional Benefits • Website listing with link to your website • Directory listing including 150 character description • Company name on printed AACM materials • Advertising/Sponsorship opportunities (CAAM Binder, Directory Ads, Golf Tournament, Trade Show and other events) Education and Other Benefits • Opportunity to instruct courses (requires approval) • Work with Education Committee to help develop CAAM/CEU material SILVER PARTNER ANNUAL INVESTMENT $1,250 Luncheons • Up to two attendees (cost per person applies) Promotional Benefits • Website listing with company and contact names, phone and email address (no website address included) • Directory listing with all contact information 20 EDUCATION EDUCATION Education CERTIFIED ARIZONA ASSOCIATION MANAGER (CAAM®) CERTIFICATION PROGRAM Certified Arizona Association Manager (CAAM®) Certified Arizona Association Support Professional (CAASP™) Professionalism, accountability, and education are of utmost importance to credibly and capably represent the tens of millions of dollars of real estate throughout Arizona. To that end, AACM developed its Certified Arizona Association Manager (CAAM®) Certification Program. CAAM ® and CAASP™ are Arizona-specific designations signifying that a manager or community management industry professional is trained to address maintenance issues specific to our climate and laws particular to our state. Additional course completion and testing requirements in the areas of essential management principles and ethical business practices round out the CAAM ® Certification Program curriculum, ensuring that community management professionals are comprehensively prepared to represent the values of Arizona’s communities and homes. Continuing Education Units, or CEUs, support the CAAM ® and CAASP™ designations by enhancing the professional education of those professionals who have completed a designation under the CAAM ® Certification Program through elective courses developed by AACM and approved by our Professional Standards Committee. CAAM® CERTIFICATION AND DESIGNATION In order to obtain the prestigious CAAM ® designation, an individual must meet at least one of the following qualifications: • Member company employees who are community managers actively engaged in community management. • Member company employees who are executives and are actively engaged in community management. • Non-member management company employees who are AACM Individual Members and are community managers actively engaged in community management. • Non-member management company employee executives who are AACM Individual Members, and are actively engaged in the executive functions of community management. 21 Education • • Community managers who are AACM Individual Members and are employed directly by a community association. Employees of a developer or builder who are AACM Individual Members and are employed as the HOA Coordinator for that company. A person who has earned CAAM ® certification may continue to use the CAAM ® or CAASP™ designation as long as they maintain their required Continuing Education Unit requirements and remain in good standing with AACM as a Management Company Member employee or an Individual Member, regardless of a career change after earning their CAAM ® certification. A person who has earned CAAM ® certification but is temporarily unemployed may continue to use the CAAM ®/ CAASP™ designation and take continuing education courses under their former Membership affiliation for up to six months from their last day of employment in the community association industry, after which time they must apply for Individual Membership with AACM in order to maintain their CAAM®/CAASP™ designation. CAAM ® certification requirements include: • An application and 3 CAAM ® Recommendation Forms, as the caliber of Certified Arizona Association Managers is of utmost importance to AACM and its Members. • All membership dues and fees (if applicable), a registration fee, course fees, continuing education credits and fees, and any other applicable fees must be current at the time of CAAM® certification and subsequent renewal. • Six months of direct experience performing all daily functions of a community manager (CAAM ® designation only). • Completion of the CAAM® core course curriculum within three years from the date of initial CAAM ® Program Application, and • CAAM® Continuing Education Units (CEUs): ° First three-year certification period: 27 CEUs beginning the January 1 after initial certification date, including: • 3 CEUs each year of mandatory Annual Law Update credits • 3 CEUs of mandatory Effective Communication Tools for Community Managers (only required one time in first certification period)* Subsequent three-year re-certification periods: 27 CEUs consisting of ° at least 18 Education CEUs including 3 CEUs each year of mandatory Annual Law Update credits, and up to 9 Participation CEUs (PCEUs) for participation in AACM committees, activities and events. 22 *Exception: CAAM ®-certified individuals with a certification date prior to January 1, 2007 may take their 3 required CEUs of Effective Communication Tools for Community Managers within their second three-year CAAM ® certification period. Education The courses required to receive CAAM® certification may be taken in any order. One or more tests are taken during each course, and each course must be passed with an average of at least 70%. The Ethics course also requires a signed AACM Code of Ethics to pass. CAASP™ DESIGNATION The CAASP™ designation is available to those community management industry professionals who are employed by a Management Company Member and are employed in a support role such as community management administrative assistants, community management accountants, compliance managers, and others who perform roles vital to the support of community managers but do not directly perform community management duties in their day-to-day activities or meet the CAAM® designation requirements as stated above. A person who has earned the CAASP™ designation may apply to AACM to convert their designation to a CAAM® designation after directly performing the duties of a community manager for at least six (6) months. A person who has earned the CAASP™ designation but is temporarily unemployed may continue to use the CAASP™ designation and take continuing education courses under their former Membership affiliation for up to six months from their last day of employment in the community association industry. CAASP™ designation requirements include: • An application and 3 CAAM® Recommendation Forms, as the caliber of Certified Arizona Association Managers is of utmost importance to AACM and its Members. • All membership dues and fees (if applicable), a registration fee, course fees, continuing education credits and fees, and any other applicable fees must be current at the time of CAAM ® certification and subsequent renewal. • Completion of the CAAM ® core course curriculum, and • CAAM ® Continuing Education Units (CEUs): ° First three-year certification period: 27 CEUs beginning the January 1 after initial certification date, including: • 3 CEUs each year of mandatory Annual Law Update credits • 3 CEUs of mandatory Effective Communication Tools for Community Managers (only required one time in first certification period)* 23 Education ° Subsequent three-year re-certification periods: 27 CEUs consisting of at least 18 Education CEUs including 3 CEUs each year of mandatory Annual Law Update credits, and up to 9 Participation CEUs (PCEUs) for participation in AACM committees, activities and events. *Exception: CAAM®-certified individuals with a certification date prior to January 1, 2007 may take their 3 required CEUs of Effective Communication Tools for Community Managers within their second three-year CAAM® certification period. CAAM ® Certification Program courses taken for the CAASP™ designation may be taken in any order. One or more tests are taken during each course, and each course must be passed with an average of at least 70%. The Ethics course also requires a signed AACM Code of Ethics to pass. CERTS (Certification, Education, Registration and Tracking System) Website AACM has developed proprietary custom web software specifically for CAAM ® Certification Program participants. Through CERTS, CAAM ® participants can easily: • • • • • Apply for CAAM ® Program Certification Review CAAM ® course descriptions Register for upcoming classes View certification progress Track Continuing Education requirements To visit the CERTS website, go to www.aacmonline.org and click on the link that says, “Click Here to enter the CERTS website.” From there, a person may complete the online CAAM® Program application. Once approved, a CERTS user ID and password will be sent to the new CAAM® participant, who may then log in to the CERTS website to take advantage of all that CERTS has to offer. 24 Notes... 25 Education CAAM® CERTIFICATION PROGRAM - REQUIRED COURSES Basics of Association Management (BAM)* BAM is a 2-day course covering a comprehensive spectrum of topics vital to effective community management. This course is taught by seasoned community managers as well as legal and financial professionals. Legal aspects of HOAs, understanding association insurance, budgets, financial statements, reserves, industry terminology, annual board meetings, and member communication are all topics included in BAM. AACM Ethics This is a full-day course written by members of the AACM Board of Directors and Professional Standards Committee. It is designed to help community management professionals and associates understand the high ethical standards held by AACM Members and their associates, and employ said standards in their daily business. AACM’s organizational structure is explained, along with the Code of Ethics and Professional Standards that all AACM Members and CAAM ®-certified individuals have committed to uphold. A Code of Ethics is to be signed by all class attendees at the end of this course, indicating the individual’s agreement to also commit to the ethics detailed in class. Arizona Association Law Navigating and understanding community association law and the legal issues that affect HOAs and community managers can be quite a challenge. Some of AACM’s Affiliate Partners who are legal professionals specializing in the HOA industry instruct this full-day course. Topics include community association documents, condominiums vs. planned communities, roles of the Board and the Manager, developer transitions, reserves, collections, restriction enforcement, board meetings, and insurance. Arizona Association Finance* Financial management is an integral part of the community manager’s duties. This course is designed to set forth minimum standards and recommended procedures for financial management of a community association. Financial experts and seasoned community managers instruct this course, including topics such as record keeping, accounting methods, financial statements, budget preparation, reserve studies, and taxes in the course curriculum. *The BAM and Finance courses may be waived upon proof of current NBC-CAM CMCA Certification. 26 Education AACM - NBC-CAM RECIPROCITY POLICIES CMCA-Designated Individual Receiving CAAM ® Certification: A community manager with a current CMCA designation and current AACM Membership status through either a Management Company Member or an Individual Membership may apply for the CAAM ® Certification Program. Upon providing proof of current CMCA designation, the following course requirements for CAAM ® Certification may be waived: • Basics of Association Management • Arizona Association Finance The following requirements must be met to receive CAAM ® Certification with a CMCA designation: • Attend and pass AACM Ethics course (in-class test and Code of Ethics Agreement) • Attend and pass Arizona Association Law (in-class test) • Current CAAM ® Program Registration Fee Once CAAM ® Certification has been awarded, all CAAM ® graduates will be required to earn CEU credits per current AACM policy. Effective January 1, 2011, these policies must be followed or CAAM ® certification may be subject to suspension or revocation. Maintaining CAAM ® Designation While Working Out-of-State as a Community Manager: CAAM®-certified managers who have relocated out of state may maintain active CAAM® certification with the following requirements: • Notify AACM of out-of-state relocation to request CAAM® certification “hold” status • Provide AACM all updated contact information including office address, email addresses, home address, and phone numbers • Membership in AACM must be maintained either through employment with an AACM Member company or as an Individual Member in good standing • Provide proof of current CMCA designation within six months if individual does not hold CMCA designation upon leaving Arizona. 27 Education Once the above requirements have been met, the CAAM ®-CMCA certified individual may maintain certification “hold” status as long as they continue to provide proof of active or renewed CMCA designation while out of state. The individual’s current CAAM ® certification period will be placed on “hold” status beginning the first January 1 after notification of out-of-state move. Mandatory CEU requirements will be immediately placed on “hold” status. Resuming Active CAAM® Status upon Return to Arizona as a Community Manager: If a CAAM ®-CMCA certified individual relocates back to Arizona, the following requirements must be met to maintain CAAM ® certification: • Notify AACM of the individual’s return to Arizona within 30 days of return • Provide AACM all updated contact information including management company (if applicable), office address, email addresses, home address, and phone numbers • Maintain membership in AACM either through employment with an AACM Member company or as an Individual Member in good standing After AACM has been notified of the CAAM®-CMCA certified individual’s return to Arizona: • The individual’s certification period and CEU requirements will resume beginning the January 1 after notification of their return to Arizona. • Individuals may continue to earn CEU credits after notification of return to Arizona and prior to resuming their certification period on the following January 1. CAAM® CERTIFICATION CHANGES AND EXPIRATION/RENEWAL AACM will maintain records for each individual in the CAAM ® Certification Program. The AACM Member of record associated with the certified individual (either Management Company Member or Individual Member) will be notified approximately three months prior to a certification renewal date (3 calendar years from the January 1 following the original certification date, and January 1 every three calendar years thereafter). However, it is strongly recommended that each certified individual also maintain his or her own records. Records on certification requirements including paperwork and Continuing Education Units are available on the CERTS website (go to 28 Education www.aacmonline.org and click on the link that says “Click here to enter the CERTS website”). The AACM Member of record as described above must notify the AACM office of any name changes or employment changes by completing a CAAM ® Records Change Form as soon as possible after a change (either termination or hire) occurs. Please contact the Education Manager or the AACM Office at 602-685-1111 to obtain a CAAM ® Records Change Form. There may be a re-certification fee charged at the time of re-certification (amount to be determined). CONTINUING EDUCATION UNITS (CEUs) - FOR THE CAAM® AND CAASP™ DESIGNATIONS UNDER THE CAAM® CERTIFICATION PROGRAM The role of a community manager is constantly evolving. In order to remain proficient, a CAAM ®-certified individual, whether CAAM ®- or CAASP™-designated, must continue his or her education by participating in elective courses presented as the continuing education arm of the CAAM ® Certification Program. CEU course requirements are based on a calendar year beginning the January 1 following a person’s initial certification date. For example, if CAAM ® certification was received in May, the three-year CEU requirements would begin the following January 1. CONTINUING EDUCATION UNIT POLICIES • A set number of Continuing Education Units (CEUs) must be earned during each three-year certification period – see details below under CEU Requirements. • Only AACM courses and activities will be accepted toward CAAM ® continuing education requirements. • CEUs may be earned after the initial certification date and prior to the January 1 beginning of the first certification period, but are not required during this period. This is considered a “bonus period”. • CEUs do not carry forward from one certification period to the next. • CEU courses offered will change each year, and may not be available every year. • Education CEU credits are available the first time a CAAM ®-certified individual participates in a specific class (either attending or instructing), but are only available one time. 29 Education • CEU courses may be re-taken for no Education credit, with priority registration given to those individuals taking the course for credit. For example, a CAAM ® may take the Annual Meetings class for 3 Education credits, but that CAAM ® may not receive 3 additional Education credits if he or she takes the Annual Meetings class again, or instructs the class after previously taking or instructing the course for credit. • An individual must complete either the CAAM® Certification Program with a CAAM® or CAASP™ designation in order to attend any CAAM® Continuing Education course, as our core certification classes are the foundation upon which our continuing education is built. An individual must be an AACM Member to hold either designation; therefore, CEUs are only available to AACM Members. CEU REQUIREMENTS First certification period: 27 CEUs must be completed within three (3) years from the January 1 following a person’s original CAAM® certification date, including: • 3 CEUs each year of mandatory Annual Law Update course • 3 CEUs of mandatory Effective Communication Tools for Community Managers (only required one time during the first three-year certification period) • AACM strongly recommends that each CAAM ®-certified individual in their first certification period obtain 6 units of elective courses for a total of 9 CEUs per year. Subsequent certification periods: 27 CEUs must be completed within three (3) years from the person’s certification renewal date. These CEUs must consist of at least 18 Education CEUs and up to 9 Participation CEUs (PCEUs) for participation in AACM committees, activities, and events. • 3 CEUs each year of mandatory Annual Law Update course • AACM strongly recommends that each CAAM®-certified individual in their second or later certification periods obtain at least 3 units of elective courses for a total of 6 Education CEUs per year. 30 Education AACM-APPROVED CEU COURSES Please note that not all classes are offered each year. Advanced Condos: High Rises, Conversions and Special Issues, Elective 3 credits This is an in-depth course on special issues concerning multi-family housing communities, including condominiums, high-rises and conversions. Topics include issues specific to high-rises and conversions, special insurance issues, and construction defects. AACM strongly recommends taking Condominium Basics and Condo maintenance and planning prior to this class. Condo Series: Part 3 of 3. Advanced Legal Issues, Elective 3 credits This advanced course is recommended for community managers with at least three years of community management experience. Records requests, Alternative Dispute Resolution, the Nonprofit Corporation Act, Restatement of the Law of Servitudes, amendment procedures and developer issues in a stressed economy are all components of this course. Several interactive case studies are used throughout the course to help attendees apply the curriculum as it is learned. Annual Law Update and Ethics Review, Mandatory 3 credits per year New legislation passed that will affect community management and homeowner associations. The legislative updates in this course are instructed by legal professionals in the HOA industry, and the ethics review is taught by current and former members of AACM’s professional standards committee. ** This course is mandatory for all CAAM®-certified individuals (CAAM® and CAASP™ designations) to attend annually. Failure to attend any year will result in suspension of CAAM® certification along with all rights and privileges. It is the certified individual’s obligation to register for this class in order to maintain active certification.** Annual Meetings, Elective 3 credits Most community associations require an annual meeting. This basic course helps managers to make their annual meetings run smoothly and follow legal and community document requirements. Topics include notice, voting, quorum, agendas, nominations, elections, board members and terms, and practical annual meeting tips. This course is instructed by experienced community managers and legal professionals experienced in HOA law. 31 Education Arizona Environmental Safety & Awareness, Elective 3 credits Appropriate for any level of experience, this course educates managers and others venturing outdoors in their career duties (especially those new to Arizona) about the environmental dangers and concerns specific to Arizona to be aware of when managing a community and walking onsite, including weather, terrain, wildlife and invasive/dangerous plant species. Live animal exhibits may be included. Board Meetings, Elective 3 credits This basic course is designed to educate community managers regarding how to properly guide a board of directors in calling and holding regular board meetings. Managers will learn the statutory requirements regarding board meetings, and where to look within the community documents to determine the mandatory procedures and policies that must be following in holding and conducting board meetings. Also included are suggestions for dealing with issues commonly faced in association board meetings. This course is instructed by experienced community managers and legal professionals experienced in community association law. Cash Management, Elective 3 credits Financial statements, accounting methods, investments, insurance bonds and community association loans are topics included in this in-depth elective course instructed by financial professionals and experienced community managers. Collection Issues, Elective 3 credits In the current economy, collections have come to the forefront of managers’ attention. This course addresses collection laws and processes including foreclosure, liens, personal judgments, short sales, bankruptcies, and the Fair Debt Collection Practices Act. Community Security, Elective 3 credits This important topic covers methods and techniques to keep communities safe and secure while being aware of potential liabilities for the manager, the management company, the board, and the association. Instructors for this course include experienced community managers, security industry professionals, and insurance professionals. 32 Education Condominium Basics, Elective 3 credits The Arizona real estate market has seen a surge in condominiums in recent years. As these types of communities increase, so does the need for community managers to be educated in learning to manage these communities differently from single-family residential communities. Taught by seasoned community managers, as well as professionals from several affiliate partner industries including construction, legal, and insurance professionals, this course covers legal and insurance issues, physical components of condominiums, rules and policies, and other issues specific to condominiums. Condo Series: Part 1 of 3. Condo Maintenance and Planning, Elective 3 credits This course explores maintenance and planning issues specific to condominiums within the state of Arizona. Exterior surfaces, parking facilities, HVAC, asbestos, mold, and insurance issues are just a few of the topics discussed in this course. AACM recommends completing the Condominium Basics course before taking this course. Condo Series: Part 2 of 3. Construction Defects, Elective 3 credits Construction defects are an unpleasant but unavoidable part of managing community associations – even the best construction companies make occasional mistakes which need to be rectified. This course educates community managers in how to effectively communicate with boards and developers regarding construction defects, as well as introducing the concept of alternative dispute resolution. Related topics include fiduciary duty, proper procedure for developer turnover of common areas, developer and vendor liability, and warranties. Data Retention, Technology & Legal Issues, Elective 3 credits This course is offered in two forms: one exclusively for management company principals and owners, and one for community managers. This course assists management company executives and community managers in understanding data retention in the age of technology. Records are no longer just paper copies in a file cabinet – but what is an “association record”? Who owns the data? The executive course discusses recommended data retention policies, litigation hold policies, and related legal issues -- vital for any management company executive to understand and employ when necessary. The community managers course focuses on familiarizing the manager with data retention policies, the litigation hold procedure, and how technology can impact community and company records. 33 Education Developer Transitions, Elective 3 credits As new communities become occupied with homeowners, they reach a point where control of the association must transition from developer to homeowner control. This course, instructed by attorneys and community managers experienced in developer transitions, educates community managers regarding the transition process and the balance required between the management, the developer, the developercontrolled Board, and the homeowners. Public reports, community documents, contracts, developer liability, and common area inspections/ transfers, and property taxes are some of the highlighted topics. Effective Communication Tools for Community Managers, Mandatory (one time during the first three-year certification period) 3 credits Communication is the key to any relationship, business or personal. In this basic course, community managers are provided with tips for effectively communicating with Boards and homeowners both at meetings and in the workplace. Written, verbal, and non-verbal communication skills are all highlighted in this valuable presentation. Elements of Landscaping, Elective 3 credits Most community associations are formed for the primary purpose of maintaining the common elements of the community, and landscaping is usually the largest of these. This introductory-level course, instructed by experienced community managers and landscaping professionals, includes information on forming a basic landscape service contract, as well as licensing requirements for the industry, irrigation water conservation, landscaping budgets, overseeding, information resources regarding plant material, and technical topics such as granite, lighting, erosion control, frost damage, and vandalism. Sustainable Landscape Management practices are an integral part of this course. Fair Housing and Community Associations, Elective 3 credits Written by a team of attorneys and managers experienced in Fair Housing as it relates to community associations, this course explores selective enforcement, community and facility rules, disabilities and the ADA, accommodations and modifications, service animals, group homes, and other pertinent topics in this important subject matter. 34 Education Navigating an Insurance Claim, Elective 3 credits Taught by experienced community managers and HOA insurance professionals experienced in insurance claims, this course explores various insurance loss scenarios that community managers may encounter, and covers the steps that managers should take when dealing with these situations. Mediation & Conflict Resolution, Elective 3 credits Managers learn how to help resolve conflicts between members of the communities they manage, especially with high-density communities and condos on the rise. Topics include an exploration of alternative dispute resolution methods, including mediation and arbitration, as well as ways to diffuse conflicts to avoid getting to Alternative Dispute Resolution. Smarter Spending, Elective 3 credits Taught by experienced community managers and key community association vendors, this course explores avenues of saving in the areas of operations, collections, insurance, reserves, and service providers. Tips for selecting the right vendor for the community are included in this course. Special Circumstances, Elective 3 credits This course addresses situations that come up less frequently but need to be understood when they do arise, such as benefited parcels and sub-associations, committees & volunteers, discrimination, self-help, party walls, bulk contracts, media, and a host of other important topics. Water Use, Maintenance, and Conservation, Elective 3 credits Water is a precious commodity in the desert climate of Arizona. This course, taught by experienced community managers and landscape professionals, makes managers aware of how water is measured and used, the water requirements of various plants, and provides an introduction to irrigation systems. Other topics include sustainable Landscape Management,effluent water, groundwater replenishment districts, and Water Management Plans. 35 Education 36 Education 37 Education 38 Education 39 Education PENALTY POLICY FOR NOT MEETING CONTINUING EDUCATION AND ACTIVE STATUS REQUIREMENTS Effective January 1, 2011 Mandatory course missed (i.e., Law Update or Effective Communication): • CAAM ® Certification suspended immediately following the last offering of the mandatory course that year. • Reinstatement application and $325 reinstatement fee. • Publication of name and suspension date on AACM website and in AACM newsletter. Total CEU requirements not met: • CAAM ® Certification suspended January 1 of the following year. • Approved reinstatement application and $325 reinstatement fee required in time to complete the equivalent missed credits by June 30 (six months from suspension date). • Following reinstatement, Participant must complete the equivalent missed credits by June 30; failure to reinstate certification and complete missed credits will result in revocation of CAAM ® certification. • Equivalent missed credits from prior certification period will be required in addition to the three-year certification period CEU credit requirement. • Publication of name and suspension date on AACM website and in AACM newsletter. Any CAAM® Certification remaining inactive or suspended for more than 6 months will be revoked and required to complete CAAM® certification requirements again at regular cost to regain active CAAM® status. A letter explaining extenuating circumstances may be written prior to the end of the current certification period. AACM will make a determination on a case-by-case basis regarding possible exceptions and reinstatement conditions. During any period of suspension or inactive CAAM ® status including revocation, any CAAM ® Certification Program designation (CAAM ®, CAASP™ , etc.) may not be used in any form of business marketing or correspondence, including but not limited to business cards, signatures, brochures, marketing materials, resumes, etc. If any CAAM ® Certification Program designation is used during any period of suspended, inactive, or revoked CAAM ® status, the Member Company and/or Participant may be subject to any/all of the following: • If inactive/suspended, revoke Participant’s certification and all associated credits. • Code of Ethics Complaint filed. • Publication of Member Company’s and/or Participant’s name and improper use of the CAAM ® Program designation on the Disciplinary Page of the AACM website and/or the AACM e-newsletter. 40 MANAGEMENT COMPANY MANAGEMENT COMPANY Management Company Members 360 Property Management Company 4836 E. McDowell Rd., 102 Phoenix, AZ 85008 www.360propertymgt.com Contact Darrin Maurer Phone 602-863-3600 Fax 480-393-4361 Email [email protected] Vendor Contacts Darrin Maurer [email protected] Notes... 41 Management Company Members AAM, LLC 1600 W. Broadway Rd., 200 Tempe, AZ 85282 www.aamaz.com Contact Amanda Shaw, CAAM Phone 602-957-9191 Fax 602-957-8802 Email [email protected] Vendor Contacts Susan Platner 602-288-2615 [email protected] Additional Contact Ercell Sherman 602-288-2679 [email protected] AAM is one of Arizona’s most-respected homeowners’ association management companies. With over 24 years of homeowners’ association management company experience to our credit and over 400 associations under management, we are dedicated to delivering total peace of mind to our clients. Notes... 42 Management Company Members ADAM, LLC (A Different Association Management) 516 E. Fort Lowell Rd Tucson, AZ 85705 www.adamllc.com Contact Bill Maguire, CAAM Phone 520-624-1206 Fax 520-388-4944 Email [email protected] Vendor Contacts Jacklyn Connoy [email protected] Low ratio of associations to managers for better hands on service. Notes... 43 Management Company Members Advocate Community Management 13615 N. Bittersweet Way Fountain Hills, AZ 85268 www.advocatecommunitymanagement.com Contact Cydney Holter, CAAM Phone 480-688-0275 Fax Email Vendor Contacts Email only please Notes... 44 [email protected] Management Company Members Allison-Shelton Real Estate Services, Inc. 2850 E. Camelback Rd., 300 Phoenix, AZ 85016 www.allison-shelton.com Contact Thomas Shelton, CAPS, CPM Phone 602-474-3555 Fax 623-321-6490 Email [email protected] Vendor Contacts Mike Harbo [email protected] Additional Contact Rhonda Harding [email protected] Notes... 45 Management Company Members ALPHA Community Management 19265 N. 83rd Ave., 102 Peoria, AZ 85382 www.alphacommunitymanagement.com Contact Linda Van Gelder, CAAM Phone 623-825-7777 Fax 623-561-6408 Email [email protected] Vendor Contacts Linda Van Gelder 602-696-1303 Additional Contact David Van Gelder 623-825-7777 [email protected] [email protected] ALPHA Community Management is dedicated to delivering accessible professional services to our board members, committee members, homeowners and affiliated partners on property. Motivated to serve our Valley residents by our high ethical standards and personal desire to conduct business fairly, ALPHA Community Management embraces flexibility in our management approach with individual communities. Our services do not come pre-packaged, and we will fine tune the needs of your community within our management system. Notes... 46 Management Company Members Arizona Community Management Services, LLC 17787 N. Perimeter Dr., A-111 Scottsdale, AZ 85255 www.azcms.com Contact Karen Kass, CAAM, PCAM Phone 480-355-1190 Fax 480-355-1191 Email [email protected] Vendor Contacts Taylor Murphy [email protected] Additional Contact Lindsay Bowden, CAAM, CMCA 480-235-3650 [email protected] AZCMS has the experience, staff, and progressive management philosophy to provide the highest level of service to its clients. Policies and procedures are designed to generate effective results while offering flexibility to adapt to the individual needs of the association. We are certain that with a cooperative effort and open channels of communication with Boards, we will achieve the goals and objectives set by the association and establish the foundation for a long and lasting relationship. Notes... 47 Management Company Members Arizona’s Vision 16625 S. Desert Foothills Pkwy Phoenix, AZ 85048 www.wearevision.com Contact Darin Fisher, CAAM, CMCA Phone 480-759-4945 Fax 480-759-8683 Email [email protected] Vendor Contacts Kathy Van Hilsen, CAAM, CMCA, AMS 480-789-3478 [email protected] Additional Contact Pam Rottner, CAAM, CMCA, AMS, PCAM 480-440-7208 [email protected] We are a nationally certified (AAMC), full service community management firm, professionally serving clients throughout Arizona. Along with our affiliated real estate brokerage, residential management and maintenance companies, our goal is to exceed expectations and create satisfied customers who treat us like members of their community. Whether a single-family, condominium, or townhome community, Arizona’s Vision has unique programs tailored for you. Our visionary team of more than 70 certified managers and support professionals offers you a collection of diverse perspectives and life experiences which result in original and innovative ideas for your community. From professional accounting and administrative staff, in-house client collections, event planning and social media staff, to its team of CAAM/CMCA designated managers, Arizona’s Vision is THE choice for service. 48 Management Company Members Associa/Jomar Association Services, Inc. 1514 W. Todd Dr., B-103 Tempe, AZ 85283 www.jomarassociations.com Contact Paula Randolph Phone 480-892-5222 Fax 480-892-4333 Email [email protected] Vendor Contacts Amy Dawson [email protected] Exceptional community management has a name. That name is Associa/ Jomar. Celebrating 35 years in Arizona and proud to provide exceptional management with integrity, reliability and security. From our team local team in Arizona, to Associaís founder, weíve all managed communities, and our clients find that nobody has the expertise that we do when it comes to doing the job right. From our unmatched customer service, to financials and accounting, to facil­ities maintenance, to governance and work­ing with boards of directors, we do it better. We ensure that our clientsí customer service expectations are met and exceeded. Itís understanding what others do as a rule and doing more. After all, at Associa/Jomar, we believe that working hard every day, doing that little bit extra for our customers is just part of being the best in the business. Itís what we do. 49 Management Company Members Associa/Lewis Management Resources, Inc. 180 W. Magee Rd., 134 Tucson, AZ 85704 www.lmri.org Contact Paula Randolph Phone 520-742-5674 Fax 520-742-1523 Email [email protected] Vendor Contacts Barbara Daoust 520-742-5674 [email protected] Exceptional community management has a name. That name is Associa/ Lewis. Celebrating 20 years in Arizona and proud to provide exceptional management with integrity, reliability and security. From our team local team in Arizona, to Associaís founder, weíve all managed communities, and our clients find that nobody has the expertise that we do when it comes to doing the job right. From our unmatched customer service, to financials and accounting, to facil¬ities maintenance, to governance and work¬ing with boards of directors, we do it better. We ensure that our clientsí customer service expectations are met and exceeded. Itís understanding what others do as a rule and doing more. After all, at Associa/Lewis, we believe that working hard every day, doing that little bit extra for our customers is just part of being the best in the business. Itís what we do. Notes... 50 Management Company Members Associated Property Management 3260 E. Indian School Rd. Phoenix, AZ 85018 www.apm-management.com Contact Tom Emele, CAAM, AMS,CMCA Phone 480-941-1077 Fax 602-992-0526 Email [email protected] Vendor Contacts Melanie Rosenblatt 602-522-0673 [email protected] Additional Contact Christina Weigman, Vice President 480-298-3653 [email protected] Associated Property Management (A.P.M.) has been managing homeowners’ associations and communities in the Phoenix, Scottsdale, Mesa and surrounding metro area for nearly 30 years. We take pride in professionally managing communities in the areas of administration, maintenance, and community building. We are also proud to be founding members of AACM.Combining the experience of those three decades in business with the training, continuing education, experience and resources of our certified community managers who have made careers in property management makes us well-versed in understanding how local communities function and how to best assist them with their short and long-term goals. Notes... 51 Management Company Members Blue Sky Management Service PO Box 12560 Glendale, AZ 85318 www.bluesky-az.com Contact Julie Grant, CAAM Phone 623-566-5904 Fax Email [email protected] Vendor Contacts Maria Kasem 623-628-2777 [email protected] Blue Sky Management Service specializes in the management of planned communities. We strive to ensure each client is provided with the highest level of professionalism, expertise, and attention to detail that one would provide the community in which they reside. Blue Sky Management is known for quality service. Because of this, we are highly regarded by both property owners and tenants. Our friendly and exceptional service sets us apart from other property management companies. Services include: Financial Management, Full Service Portfolio Property Management, and Developer Services. Notes... 52 Management Company Members Brown Community Management, Inc. 7255 E. Hampton Ave., 101 Mesa, AZ 85209 www.brownmanagement.com Contact Bob Brown, CAAM Phone 480-539-1396 Fax 480-889-5087 Email [email protected] Vendor Contacts Denise Frazier [email protected] Additional Contact Matt Bertozzi, CAAM [email protected] Since 1997, Brown Community Management has grown to manage nearly 200 communities throughout Arizona. We provide full-service, intelligent solutions to the myriad of issues facing homeowners associations and have the flexibility to customize our programs to fit any community’s needs. Brown Community Management - Promises Kept, Expectations Exceeded. Notes... 53 Management Company Members Cadden Community Management 1870 W. Prince Rd., 47 Tucson, AZ 85705 www.cadden.com Contact Kim Lax, CAAM, AMS, PCAM Phone 520-297-0797 Fax 520-742-2618 Email [email protected] Vendor Contacts Kim Lax, CAAM, AMS, PCAM [email protected] Additional Contact Mike Cadden [email protected] Cadden Management is the recognized leader among association management firms in the Tucson and surrounding areas. We have enjoyed over 25 years of success in the association management industry. Today, the company is responsible for maintaining and increasing the property values of homes in Tucson, Green Valley, Sierra Vista, and Rocky Point, Mexico areas. Our staff is a strong team, dedicated to providing exceptional customer service. We will provide that service with integrity, continued education and unwavering commitment to individual growth as industry practitioners for the ultimate value of our clients. Notes... 54 Management Company Members Cardinal Professional Management, Inc. PO Box 27066 Tucson, AZ 85726 www.cardinalpm.com Contact Glynda Lowe, CAAM Phone 520-388-9792 Fax 520-388-9940 Email [email protected] Vendor Contacts Glynda Lowe [email protected] A full-service Community Association Management company serving Southern Arizona. Notes... 55 Management Company Members CCMC 8360 E. Via de Ventura Blvd., L-100 Scottsdale, AZ 85258 www.CCMCnet.com Contact Delores Ferguson, CAAM, PCAM Phone 480-921-7500 Fax 480-921-7564 Email [email protected] Vendor Contacts Karen Angelo 480-624-7040 [email protected] At CCMC, our unique brand of community management is about human connectivity. Serving people first. Challenging leaders to be their best. And infusing life with fun. For more than 40 years, the CCMC team has been defining what it means to manage community associations the right way, by putting people before process. We operate from a community perspective and strive to discover innovative solutions that will bring financial and social benefits to developers and residents, alike. Today, our company serves 140 of the nation’s most successful master-planned communities including Celebration, Florida; Daybreak, Utah; Craig Ranch, Texas; and Grayhawk, Arizona. To learn more, visit www.CCMCnet.com. Notes... 56 Management Company Members City Property Management Company 4645 E. Cotton Gin Loop Phoenix, AZ 85040 www.cityproperty.com Contact Brian Lincks, CAAM Phone 602-437-4777 Fax 602-437-4770 Email [email protected] Vendor Contacts Barbara Dummitt [email protected] Additional Contact Sara Saiz [email protected] Notes... 57 Management Company Members Cornerstone Properties, Inc. 4523 E. Broadway Rd. Phoenix, AZ 85040 www.cpihoa.com Contact Mike Roberson, CAAM Phone 602-433-0331 Fax 602-244-9214 Email [email protected] Vendor Contacts Mike Roberson [email protected] Cornerstone Properties is a full service management firm that offers complete HOA management, accounting, and landscape maintenance and installation. Cornerstone Properties has been in business since 1988 and services associations of all types and sizes. Notes... 58 Management Company Members Expert HOA Management LLC 8880 E. Speedway Blvd., 302 Tucson, AZ 85710 www.experthoa.com Contact Carmine Carriero, Jr., CAAM Phone 520-829-7120 Fax 520-829-7122 Email [email protected] Vendor Contacts Carmine Carriero [email protected] Additional Contact Anita Carriero [email protected] Expert HOA Management LLC is a small and personal hands on management company that I purchased from Century 21 1st American at the end of March, 2012. Prior to that time, I was the Senior Community Manager for Century 21 after moving here from New York City to be with family. We are a professional management company that manages large or small and the intimate service we give is second to none. Give us a call and see what you have been missing!! Notes... 59 Management Company Members FirstService Residential Arizona 9000 E. Pima Center Parkway, 300 Scottsdale, AZ 85258 www.fsresidential.com Contact Any Ferrell, CAAM Phone 480-551-4300 Fax 480-551-6000 Email [email protected] Vendor Contacts Alyce Bergant [email protected] FirstService Residential Arizona is recognized as the leading HOA and property Management Company in the Greater Phoenix and Tucson areas, as well as throughout the state. We provide expertise and service to communities of all types including Community Associations, Condominiums, High-Rise Buildings, Active Adult Communities, Lifestyle Communities, and Master Planned Communities. We have been recognized as the #1 HOA management company for eight consecutive years by Ranking Arizona. FirstService Residential is the leading Management Company of residential communities in North America, overseeing more than 6,000 properties and over 1.5 million residential units. Notes... 60 Management Company Members Focus HOA Management 2824 N. Power Rd., 113-122 Mesa, AZ 85215 www.FocusHOA.com Contact Susan Lovitch, CAAM Phone 602-635-9777 Fax 602-357-1969 Email [email protected] Vendor Contacts Harman Cadis [email protected] Focus HOA Management is a full-service homeowner association management company serving the greater metro Phoenix area. We are smaller boutique full service Management Company. We are high automated and offer excellent customer service. Notes... 61 Management Company Members Golden Valley Property Management 608 E. Missouri Ave., 100 Phoenix, AZ 85012 www.gvpm.com Contact Michael Latz, CAAM Phone 602-294-0999 Fax 602-294-0103 Email [email protected] Vendor Contacts Rick Burman [email protected] GVPM is a 22 year old community management company with 16 employees. We are large enough to KNOW and small enough to CARE! We love helping owners and communities thrive and prosper. GVPM will assist you in running your association by maximizing your income while also keeping your homeowners happy. We have offices in Central Phoenix and Fountain Hills. Sister companies include a collection agency and a handyman service. Our motto is “We Treat You Like GOLD”. Notes... 62 Management Company Members Integrity First Property Management 7904 E. Chaparral Rd., A110 #214 Scottsdale, AZ 85250 www.integrityfirstpm.com Contact Gretchen Rotella, CAAM Phone 623-748-7595 Fax 623-321-7596 Email [email protected] Vendor Contacts Gretchen Rotella [email protected] Additional Contact Karen Benson [email protected]. Integrity First Property Management recognizes the need for excellence and integrity in the community management industry. Because of this need, IFPM will provide the benchmark in community management services while maintaining a strict adherence to ethical standards. IFPM’s ability to provide customized services, coupled with a commitment to communication and reliability, ensures a healthy future for each association managed. Notes... 63 Management Company Members Kachina Management, Inc. 21448 N. 75th Ave., 6 Glendale, AZ 85308 www.kachinamanagement.com Contact R. Mark Rounsaville, CAAM Phone 623-572-7579 Fax 623-572-0331 Email [email protected] Vendor Contacts Terri Lampi 602-290-4238 [email protected] Kachina Management is a full service management company that manages all types of community associations across Arizona incuding master planned communities, business parks, condominiums and townhomes. No community is too big or too small. We also offer accounting services only for associations in California and Mexico. Notes... 64 Management Company Members Lighthouse Management, LLC P.O.Box 6298 Goodyear, AZ 85338 www.LHMAZ.com Contact Christopher Mc Guire, CAAM Phone 623-691-6500 Fax 623-691-6551 Email [email protected] Vendor Contacts Christopher Mc Guire [email protected] Additional Contact Tina Fay [email protected] THE “LIGHTHOUSE” AT THE END OF THE TUNNEL At one time or another we all lose our way. It doesn’t matter if you’re an HOA, a developer, a board member or just a homeowner - sometimes we find ourselves adrift in a sea of doubt, poor service, unanswered questions, untimely responses, lack of attention and unsolved problems., Look for the Lighthouse beacon of personal service, communication, experience, knowledge, response to problemsx, and a host of other service-oriented beacons that will guide you to a safe harbor. It’s not the size of the light, but the intensity of the beacon. Give us a call if you’re adrift - Lighthouse will be your beacon of safety. Notes... 65 Management Company Members The Management Trust 1625 E. Northern Ave., 200 Phoenix, AZ 85020 www.managementtrust.com Contact Cory Wells Phone 602-277-7070 Fax 602-277-2525 Email [email protected] Vendor Contacts Jennifer Crawford [email protected] The Management Trust is the sole employee-owned full-service community management company in the industry. Founded in the 1960’s, The Management Trust is a federation of successful management companies located in over 25 markets all over the western U.S. Notes... 66 Management Company Members Montecito Realty, Inc. 5751 N. Kolb Rd. Tucson, AZ 85750 www.montecitorealtyinc.com Contact Bill Norris, CAAM Phone 520-232-9145 Fax 520-232-9153 Email [email protected] Vendor Contacts Bill Norris [email protected] Montecito Realty, Inc. has met the diverse needs of associations of all types and sizes throughout Arizona by providing comprehensive community association management services. Our clients benefit from our depth and breadth of experience. Each property is assigned a highly trained, Property Manager to ensure the attention to detail required by its management needs.By listening to the needs of our residents, we are able to forge a close working relationship with each association. We utilize a team approach to community management, assigning each property a dedicated team of talented professionals to oversee every aspect of its management. This management structure allows us to deliver our trademark boutique service with the resources, expertise and best practices of an established, industry-leading company. Notes... 67 Management Company Members Oasis Community Management, LLC 668 N. 44th St., 233E Phoenix, AZ 85008 www.oasiscommunitymanagement.com Contact Mary Hernandez, CAAM Phone 623-241-7373 Fax 602-795-9395 Email [email protected] Vendor Contacts Brett Lang [email protected] At Oasis Community Management, personal service is not a mirage! With diverse business and industry experience, we bring a unique perspective to community management. While complying with all applicable statutes and covenants, we continue to keep personal service and flexibility a priority. We work with the Board of Directors to adjust our processes to fit the individual needs of each community we manage. Notes... 68 Management Company Members Ogden & Company 1901 E. University Dr., 440 Mesa, AZ 85203 www.ogdenre.com/arizona Contact Lori Percival, CAAM, CMCA Phone 480-396-4567 Fax 480-396-6966 Email [email protected] Vendor Contacts Cheryl Morrow 480-396-4567 [email protected] A full-service real estate organization serving the Arizona market with comprehensive property management, brokerage, consulting services and maintenance services.Our community management team possesses the expertise to work with developers, homeowners and business owners at every stage of development and management.We are dedicated to successfully meeting the needs and expectations of the clients we serve. With over 20 years of local experience, our commitment to providing unparalleled service is stronger than ever. Notes... 69 Management Company Members The Osselaer Company 532 E. Maryland Ave., #F Phoenix, AZ 85012 www.hoamgmtbyosselaer.com Contact John Osselaer Phone 602-277-4418 Fax 602-265-6137 Email [email protected] Vendor Contacts Liz Miller 602-301-9519 [email protected] The Osselaer Company is a full service property management company specializing in the management of Homeowner Associations in the Valley since 1965. We believe in building long term relationships by working with the Board of Directors and homeowners to maintain a sense of community while improving and enhancing property values. Please call us for a proposal at 602-277-4418. We look forward to serving you. Notes... 70 Management Company Members Park Management & Realty Services, Inc. 1835 W. Chandler Blvd., 103 Chandler, AZ 85224 www.ParkManagementOnline.com Contact David Kress, CMCA, AMS Phone 480-726-7300 Fax 480-726-7306 Email [email protected] Vendor Contacts Rhonda Segobiano 480-339-1995 [email protected] Park Management & Realty Services provides Associations with the innovative services necessary to operate a successful association. We offer personalized service to communities of all sizes from small Condominium Associations to large Master-Planned Communities. The key to building a successful neighborhood is a strong and proactive management team. Your individual Community Association manager will help you reach this goal through smooth and efficient governance. You will have access to the most responsive team in the business! We provide our associations with a personalized website and the ability for the Board to review and/o approve invoices online. Service is our Business! That is what we mean when we say Park Management & Realty Services gives you what you need and more. But don’t take our word for it. Put our innovative and dependable team to work for you today. Notes... 71 Management Company Members PDS (Planned Development Services, Inc.) 14100 N. 83rd Ave., 200 Peoria, AZ 85381 www.pdsaz.com Contact Lori Rutledge Phone 623-877-1396 Fax 623-298-3301 Email [email protected] Vendor Contacts Lori Rutledge [email protected] HOA Management Notes... 72 Management Company Members Peterson Company 9590 E. Ironwood Square Dr., 215A Scottsdale, AZ 85258 www.petersoncompany.com Contact Dan Peterson, Broker Phone 480-513-6846 Fax 480-563-9539 Email [email protected] Vendor Contacts Lisa Liggin [email protected] Peterson Company is a mid-sized community management firm servicing communities valley wide. From townhomes, condominiums, planned communities and professional centers we are staffed to handle them all, large or small. Please contact us for your personally tailored program that fits your needs. Notes... 73 Management Company Members PMG Services 1839 S. Alma School Rd., 150 Mesa, AZ 85210 www.pmg-service.com Contact Mary Jo Edel, CAAM Phone 480-829-7400 Fax 480-350-9293 Email [email protected] Vendor Contacts Maggie Story [email protected] Additional Contact Ursula Mancuso /Looper [email protected] PMG Services is an independent locally-owned company whose management team has focused solely on professional community association management in Arizona for over 25 years. PMG’s experienced professional staff is excited to deliver unparalleled services to the communities it serves by building and enhancing the lifestyle, maintaining an attractive living environment and protecting the owner’s investment for the life of the property. Our highly trained team has achieved both local and national designations demonstrating our commitment to the industry; being educated in the latest trends allows us to provide up-to-date information from which our clients can make sound business decisions. Combining various skill sets with the latest technology tools ensures community association management of the highest degree and affordable cost. Notes... 74 Management Company Members Preferred Communities 1050 E. University Dr., Suite 1 Mesa, AZ 85203 www.gothoa.com Contact Korin Hatch, CAAM Phone 480-649-2017 Fax 480-649-0902 Email [email protected] Vendor Contacts Korin Hatch [email protected] Additional Contact Alan Hatch [email protected] Preferred Communities has a fresh and unique approach to community management, whether it is a small Condominium Complex or a Master Planned Community; we bring integrity, passion, and innovation to each community we manage, we bring our motto, “Loving Where You Live”, to life. Notes... 75 Management Company Members Premier Community Management, Inc. 3930 S. Alma School Rd., Suite 10 Chandler, AZ 85248 www.premieraz.com Contact Robb Lipsey, CAAM Phone 480-704-2900 Fax 480-704-2905 Email [email protected] Vendor Contacts Lynne Kerley 480-704-2900 [email protected] Premier is a full-service experienced management company specializing in planned community associations with a strong commitment to thriving, successful communities and to its valued employees. We promise our clients a hands-on approach, reliable follow-through, exemplary service with honesty and integrity and uncompromising standards of ethics and professionalism. Our goal is to build long-term relationships with homeowners, community association board members and developers so they can all be proud of their community. Notes... 76 Management Company Members Pride Community Management, Inc. 2727 W. Frye Rd., 230 Chandler, AZ 85224 www.pridemgmt.com Contact Frank Peake Phone 480-682-3209 Fax 480-682-3208 Email [email protected] Vendor Contacts Dale Stansel 480-682-3209 [email protected] Notes... 77 Management Company Members RealManage 3655 W. Anthem Way, A-109-414 Anthem, AZ 85086 www.realmanage.com Contact Jo-Ann Greenstein, PCAM - LSM Phone 866-473-2573 Fax 866-919-5696 Email [email protected] Vendor Contacts Jo-Ann Greenstein 866-473-2573 Additional Contact John LaBounty 866-473-2573 [email protected] [email protected] RealManage is a property management company, with over 25 years of experience, that specializes in HOA management and condominium management and manages hundreds of community associations in Arizona, California, Colorado, Florida, Louisiana, Nevada and Texas, including homeowner associations (HOAs), condominium associations, cooperatives, municipal utility districts, luxury high-rises and large master-planned communities. For more information or to request a quote for HOA management or condominium management, visit http://www.realmanage.com or call us toll-free at (866) 403-1588. Notes... 78 Management Company Members Sentry Management, Inc. 1414 W. Broadway, 205 Tempe, AZ 85282 www.sentrymgt.com Contact Jake Chamness Phone 480-345-0046 Fax 480-345-1728 Email [email protected] Vendor Contacts Tiffany Davis [email protected] Sentry Management, Inc. has been serving community associations in the Valley for over 27 years. Our well-trained team is committed to the longterm success of our clients through innovation, education and exceptional professional standards. Notes... 79 Management Company Members Silver Mountain Real Estate Group 11000 N. Scottsdale Rd., Suite 240 Scottsdale, AZ 85254 www.silvermountainrealestategroup.com Contact Linda Diefenderfer, CAAM Phone 480-659-2928 Fax 480-621-7410 Email [email protected] Vendor Contacts Linda Diefenderfer 602-999-5324 [email protected] Additional Contact Pamela Sullens 602-770-8082 [email protected] SILVER MOUNTAIN REAL ESTATE GROUP is committed to improving performance in all areas of community association management by customizing our services specifically to each client we serve. We continually expand the variety of services available through a creative and ethical approach to management, asset review, training and team development. Our real estate experience lends a unique advantage to maximize property values for the community associations we serve! Notes... 80 Management Company Members Snow Property Services 4135 S. Power Rd., 122 Mesa, AZ 85212 www.snowpropertyservices.com Contact Dustin Snow Phone 480-635-1133 Fax 480-507-2822 Email [email protected] Vendor Contacts Wanda Simeona Additional Contact Sheila Starkey [email protected] [email protected] Snow Property Services provides professional community management and accounting services for planned communities, condominiums and homeowners associations throughout Arizona. We are small enough to personalize your needs yet large enough to handle them as well. Notes... 81 Management Company Members Stratford Management, LLC 1820 E. River Rd., 110 Tucson, AZ 85718 www.stratfordmanagement.org Contact Vince Braun, CAAM Phone 520-795-6500 Fax 520-795-6501 Email [email protected] Vendor Contacts Cherie Hewittson 520 -549-827 [email protected] Stratford Management provides community management services to the residents of Tucson and other southern Arizona communities. We are dedicated to providing quality service and guidance to our Boards of Directors and community memnbers to protect our clients’ property values and to preserve their sense of community. Notes... 82 Management Company Members Total Property Management 4020 N. 20th St., 310 Phoenix, AZ 85016 www.totalpm.com Contact Lori Grove, CAAM Phone 602-952-5581 Fax 602-952-7265 Email [email protected] Vendor Contacts Judee Parker [email protected] Additional Contact Mike Grove 480-290-8968 [email protected] We have served homeowner associations since 1980 and are dedicated to the achievement of long-term success for each community we represent. As pioneers of the inclusive fee concept, we bring financial control back to the Board of Directors. We practice proactive, not reactive, management. Notes... 83 Management Company Members Trestle Management Group 4025 S. McClintock Dr., 208 Tempe, AZ 85282 www.trestlemanagement.com Contact James Baska Phone 480-422-0888 Fax 480-522-1221 Email [email protected] Vendor Contacts Ande Huntley [email protected] The foundation for Trestle Management Group has been built on the unique blend of years of experience in residential construction and development, as well as the expertise and internal efficiencies of a national association management company. Our seasoned team of professionals remain focused on providing exceptional customer service to homeowners, directors, and developers, and to maximizing community performance. We attribute our success to our ability to cultivate strong relationships, our continuous development of best management practices, our thorough oversight of common area maintenance, and our proactive communication and guidance. Notes... 84 Management Company Members Tri-City Property Management Services, Inc. 760 S. Stapley Dr. Mesa, AZ 85204 www.tcpm.com Contact Jean-Marie Bellington, CAAM Phone 480-844-2224 Fax 480-844-2061 Email [email protected] Vendor Contacts Elaine Anghel 480-844-2386 [email protected] Additional Contact Richard Saathoff 480-844-8410 [email protected] Tri-City Property Management is proud to be a founding member of AACM. We celebrate our 40th year as a premier management company of community associations in Arizona. Tri-City is committed to its focus on customer service with a team of dedicated professionals whose ethics are unsurpassed. Our emphasis is on exceeding the needs of our communities through communication, education and a culture of client partnership. Tri-City Property Management - Inspiring Confidence. Notes... 85 Management Company Members Y Cross Management Group 8375 N. Oracle Rd. Tucson, AZ 85704 www.ycross.biz Contact Andrew Way, CAAM Phone 520-219-4520 Fax 520-219-4711 Email [email protected] Vendor Contacts Rhonda Rayhel, CAAM [email protected] Full-service association management company located in northwest Tucson. Y Cross manages single-family, business and residential condominiums and townhomes in southern Arizona, including Pima, Pinal and Cochise counties. Notes... 86 Notes... 87 Individual Members Contact Phone Fax Email Kathe Barnes, CAAM, PCAM Scottsdale Ranch Community Association 480-860-2022 480-860-8264 [email protected] Contact Phone Fax Email Steve Berman, CAAM Pinetop Lakes Association 928-369-4008 928-358-4311 [email protected] Contact Phone Fax Email Annie Colegrove, CAAM Apache Wells 480-832-1550 480-924-5938 [email protected] Contact Phone Fax Email Suzanne Cox, CAAM Scottsdale Ranch 480-860-2022 480-860-8264 [email protected] Contact Lori Lynn Crabtree Meritage Homes Contact Phone Email Brenda Goodell, CAAM Tucson Estates Property Owners Assoc. 520-883-1440 [email protected] Contact Phone Email David Jones, CMCA, AMS Dobson Ranch HOA 480-831-8314 [email protected] Contact Phone Fax Email Mark Kunkel, CAAM Estancia Community Association 480-342-9174 480-585-5264 [email protected] 88 Individual Members Contact C. Gunny Marquis, CAAM Emeritus Contact Sylvie McAdams Chapman Management Group Contact Phone Fax Email Karyn McCullough, CAAM Apache Wells Homeowners Assoc. 480-832-1550 480-924-5938 [email protected] Contact Phone Fax Email Vikki Morley, CAAM Scottsdale House, Inc. 480-947-2292 480-947-2295 [email protected] Contact Phone Fax Email John Ott Flagstaff Ranch Property Management Company 928-226-3105 928 -226-3114 [email protected] Contact Phone Fax Email Anna-Marie Pappas, CAAM Springfield Community Association 480-802-6585 480-802-5903 [email protected] Contact Jeff Reynolds, CAAM Contact Phone Email Susan Richards, CMCA Dobson Ranch HOA 480-831-8314 [email protected] Contact Deborah Rudd, CAAM Contact Phone Fax Email Laura Tolin Tucson Estates Property Owners Assoc. 520-883-1440 520-883-8525 [email protected] 89 Individual Members Contact Phone Fax Email Mark Wade, CAAM Leisure World Arizona 480-832-0003 480-832-8634 [email protected] Contact Phone Fax Email Clint Warrell, CMCA, AMS, LSM, PCAM Sun Lakes Homeowners Association 480-895-9270 480-718-0557 [email protected] Contact Phone Fax Email Suzanne White, CAAM 480-550-0337 480-704-7421 [email protected] Contact Anne Whitson, CAAM 90 AFFILIATE PARTNERS AFFILIATE PARTNERS Affiliate Partners AFFILIATE PARTNER TABLE OF CONTENTS The AACM Affiliate Partners represent a wide variety of services and products to meet the needs of our community managers. Our Affiliate Partners are listed below by their category for ease in finding services and products. Please use the Directory Index at the back of the book to find a specific company. The CACTUS icon indicates those Affiliates who do business or offer services in Tucson. A/C & Heating Services 95 Accounting & Tax Services 96-99 Asphalt Services (inc. Sealing & Striping) 100-112 Attorneys & Collection Services 113-128 Awnings & Shade Structures 129 Backflow Enclosures 130-131 Billing & Document Delivery Services 132 Computer Products & Services 133 Electrical 134 Employee Benefits & Insurance 135 Fencing, Gates & Doors 136 Financial Services 137-142 Fitness Equipment 143 General Contractors & Construction Management 144-154 Insurance & Risk Management 155-161 Janitorial & Cleaning Services 162-165 Landscape Design, Install & Maintenance 166-221 Landscape Materials & Supplies 222-223 Lighting Services 224 Locksmith & Mailbox Services 225 Painting Contractors & Manufacturers 226-247 Park Amenities 248 Parking Enforcement 249 Pest & Weed Control Services 250-258 * = Tucson Affiliate Partner 91 Affiliate Partners Playground Equipment & Inspections 259-264 Plumbing Contractors 265-267 Pool & Lake Management & Repair 268-272 Printing, Publications & Promotional Products 273-276 Real Estate Data & Information Systems 277-278 Reserve Study Firms 279-281 Residential & Commercial Property Management 282 Restoration Services 283-292 Roofing Contractors 293-300 Security Systems, Guards & Services 301-312 Signs 313-315 Solar Products & Services 316 Telecommunication Services 317 Tree Services 318-320 Waste, Recycle & Disposal Services 321-324 Water Management & Services 325-328 * = Tucson Affiliate Partner 92 Notes... 93 Affiliate Partners Affiliate Partners are listed under categories they select. There may be instances in which vendors offer services in addition to those they choose. Also, to ensure that you are aware of all Partners listed under one category, please make sure to review all pages related to that category. Lines provided for notes at the end of a page do not necessarily indicate the last entry for that category. If you know a reputable company that would benefit from becoming an Affiliate Partner with AACM, please put them in touch with Jennifer Francis at (602) 685-1111 or [email protected]. THANK YOU 94 A/C & Heating Services Weather Masters Inc. Silver Partner Boyd Lee 155 E. Broadway Rd. Mesa, AZ 85210 Phone 480-832-9659 Fax 480-924-5661 Email [email protected] www.acdudes.com Additional Contacts Rosa Herring Cell 480-266-7903 Email [email protected] Residential: ROC 130078, Commercial: ROC 182095 Additional Services 24/7 Service available. No overtime charges for Property Management companies and discounts available. Notes... 95 Accounting & Tax Services Butler Hansen, P.C. Silver Partner Paul Hansen 1853 S. Horne, 2 Mesa, AZ 85204 Phone 480-497-1250 Fax 480-497-0622 Email [email protected] www.butlerhansen.com Additional Contacts Gregg Butler Email [email protected] Kristina Carey Email [email protected] CPA: 12547-E Additional Services Compilations - Reviews - Audits - Tax Preparation and Compliance - Transition Audits - Litigation Support Services - Consulting and Advisory Services Notes... 96 Accounting & Tax Services Ginsburg & Dwaileebe CPAs LLP Silver Partner Michael Ginsburg 433 W. Monterey Ave. Mesa, AZ 85210 Phone 602-826-8640 Fax 480-632-2144 Email [email protected] www.gadcpas.com Additional Contacts Roy Dwaileebe lll Cell 602-370-6974 Email [email protected] Additional Services Audits, Reviews, Compilations, Tax Preparation, Forensic Accounting, Board Financial Accounting Training, Expert Witness Testimony Notes... 97 Accounting & Tax Services Larry Recker, C.P.A. Silver Partner Steven Keys 10990 N. Joy Faith Dr. Oro Valley, AZ 85737 Phone 520-406-3296 Fax 520-623-7709 Cell 520-272-6605 Email [email protected] Notes... 98 Accounting & Tax Services Mansperger Patterson & McMullin, PLC Silver Partner Bradley Enos 1222 E. Baseline Rd., 200 Tempe, AZ 85283 Phone 480-294-6802 Fax 480-294-6832 Email [email protected] www.mpmcpa.com AZ CPA - Bradley W. Enos: 431-P, AZ CPA - Mansperger Patterson & McMullin, PLC: 12734-R Additional Services Preparation of Audited, Reviewed, and Compiled financial statements and tax returns for homeowners associations of all sizes. Notes... 99 AsphaltServices(inc.Sealing&Striping) Asphalt Restoration Services Silver Partner Tom Black PO Box 9367 Phoenix, AZ 85068 Phone 602-279-0544 Fax 602-265-6137 Email [email protected] www.asphaltrestorationservices.com Notes... 100 Asphalt Services (inc. Sealing & Striping) Bates Paving & Sealing, Inc. Silver Partner Bob Bates 3225 E. 44th St. Tucson, AZ 85713 Phone 520-741-2100 Fax 520-741-0815 Email [email protected] www.batespaving.com Additional Contacts Mary Gatlin Email [email protected] A-14: 102421, C-13: 109056 Notes... 101 Asphalt Services (inc. Sealing & Striping) Dynamite Paving and Sealcoat Inc. Silver Partner Karri Hunt PO Box 19091 Phoenix, AZ 85005 Phone 602-258-9588 Fax 602-258-9478 Email [email protected] www.DynamitePaving.com Additional Contacts Richard Hunt Email [email protected] A-1 General: ROC247220, A-14: ROC101917, C-13: ROC131987 Notes... 102 Asphalt Services (inc. Sealing & Striping) Frank Civil Consulting Pavement & Drainage Solutions Platinum Partner Dawn Frank 6446-12 E. Trailridge Cir. Mesa, AZ 85215 Phone 480-654-4533 Fax 480-324-1566 Cell 602-818-4247 Email [email protected] www.frankcivilconsulting.com Additional Contacts Michael Frank Cell 480-202-7890 Email [email protected] Tyler Ware Cell 602-525-6978 Email [email protected] Non-affiliated/non-biased Civil Const. Expert. Performing inspections, analysis, maint. plans, bid specs, owner’s rep. Providing insight & thorough information so decisions based on reasonable expectations & appropriate results are made with pride in our customer service to achieve desired results. Additional Services Grading, Drainage, Paving, Concrete, Site Walls, Wet/Dry Utilities Consultant providing 35+ years of non affiliated/non biased expertise since 2005. Notes... 103 Asphalt Services (inc. Sealing & Striping) Holbrook Asphalt Platinum Partner Justin Holbrook 3806 S. 16th St Phoenix, AZ 85040 Phone 602-307-0425 Cell 602-377-5406 Email [email protected] www.holbrookasphalt.com Additional Contacts Roger Holbrook Cell 602-377-0736 Email [email protected] Mark Beatty Cell 435-862-8064 Email [email protected] ROC: 261715 Holbrook Asphalt helps government agencies & private communities lower the costs of managing pavement assets. The trend in pavement preservation is the use of HA5, the only treatment meeting the specification of a High Density Mineral Bond, which extends pavement life with a lower life-cycle cost. Notes... 104 Asphalt Services (inc. Sealing & Striping) M. R. Tanner Paving Maintenance Silver Partner Tom Kokaliares 1327 W. San Pedro Gilbert, AZ 85233 Phone 480-633-8500 Fax 480-633-8111 Cell 602-818-6674 Email [email protected] www.mrtanner.com Notes... 105 Asphalt Services (inc. Sealing & Striping) Morgan Pavement Silver Partner Brad Ahlstrom PO Box 4509 Mesa, AZ 85211 Phone 480-646-4781 Fax 480-646-4782 Cell 480-652-6990 Email [email protected] www.morganpavement.com Additional Contacts Jeremy Nielson Cell 801-698-4602 Email [email protected] AZ ROC: 217546 Notes... 106 Asphalt Services (inc. Sealing & Striping) Pinnacle Paving, Inc. Gold Partner Ted Wilson PO Box 5164 Carefree, AZ 85377 Phone 480-393-6929 Fax 480-584-5247 Email [email protected] www.pinnaclepavingincaz.com Additional Contacts Steve Young Cell 480-393-6877 Email [email protected] ROC: 233445 We are a full-service paving and asphalt maint. company specializing in working with HOAs and Property Managers, offering quality work for fair prices. Notes... 107 Asphalt Services (inc. Sealing & Striping) Regional Pavement Maintenance of AZ Inc. Gold Partner Stephen Leone 2435 S. 6th Ave. Phoenix, AZ 85003 Phone 480-963-3416 Fax 480-963-3417 Email [email protected] www.regionalaz.com Additional Contacts Randy Bastic Cell 602-803-6007 Email [email protected] Kelly Smith Email [email protected] KA: 267126 Our mission is to provide our clients with superior asphalt repair/installation, seal coating, slurry seal, paving, crackfill and striping. Call Today! Notes... 108 Asphalt Services (inc. Sealing & Striping) SealMaster - Arizona Platinum Partner Dave Musgrove 2020 W. McDowell Rd. Phoenix, AZ 85009 Phone 602-253-4660 Fax 602-253-0439 Cell 602-300-6270 Email [email protected] www.sealmasterphoenix.com Additional Contacts Mark Collings Cell 602-885-8097 Email [email protected] Sealmaster is the leading manufacturer of pavement preservative coatings in Arizona. We are NOT a contractor. If you are interested in dramatically extending the life of your asphalt assets, saving money in your reserve account and reduce inconvenience to your property owners...we can help you. Additional Services Manufacture of pavement maintenance products and equipment Notes... 109 Asphalt Services (inc. Sealing & Striping) Southwest Slurry Seal, Inc. Gold Partner Brian Barnum 22855 N. 21st Ave. Phoenix, AZ 85027 Phone 623-582-1919 Fax 623-434-8805 Cell 602-309-8012 Email [email protected] www.southwestslurryseal.com A: 081093, C-13: 055425, A-14: 069777 Notes... 110 Asphalt Services (inc. Sealing & Striping) Sunland Asphalt Platinum Partner Alex DeClusin 775 W. Elwood St. Phoenix, AZ 85041 Phone 602-288-5014 Fax 602-914-7346 Cell 480-221-0071 Email [email protected] www.sunlandasphalt.com Additional Location Ryan Mackey 2601 E. Ginter Tucson, AZ 85706 Phone 520-889-7100 Email [email protected] ROC: 111922-A, ROC: 095189-C-13 Sunland Asphalt has been paving across the south for over 35 years with offices in Phoenix & Tucson Arizona, Las Vegas Nevada, Atlanta Georgia, and Albuquerque New Mexico. We are a full-service commercial asphalt paving, maintenance and specialties contractor including roads and parking lots. Additional Services Seal Coating, Crack Sealing, Overlays, Slurry, and Asphalt Patching. Notes... 111 Asphalt Services (inc. Sealing & Striping) Sunstate Sweeping Silver Partner Bonnie Davis PO Box 18301 Phoenix, AZ 85005 Phone 602-415-1506 Fax 602-415-0223 Cell 602-309-2078 Email [email protected] www.sunstateweep.com Additional Services Street & Parking Lot Sweeping Services Notes... 112 Attorneys & Collection Services 1st One Hundred, LLC Silver Partner Elise Saadi 11920 Southern Highlands Parkway, Suite 200 Las Vegas, NV 89141 Phone 702-823-3600 Fax 702-724-9781 Cell 602-663-1151 Email [email protected] www.f100llc.com Additional Services We are a real-estate investment firm helping communities clear up their delinquencies. We work in conjunction with your collections provider. Notes... 113 Attorneys & Collection Services Brown | Olcott, PLLC Silver Partner Philip Brown 5201 N. 7th Ave. Phoenix, AZ 85013 Phone 602-952-6925 Fax 888-202-0059 Email [email protected] www.azhoalaw.net Additional Contacts Carleen Dean Email [email protected] Notes... 114 Attorneys & Collection Services Burdman & Shore Platinum Partner Priscilla Weller 2999 N. 44th St., 535 Phoenix, AZ 85018 Phone 602-222-3023 Fax 602-222-3024 Cell 480-277-0633 Email [email protected] www.burdmanshore.com Additional Contacts Bill Shore Email [email protected] Scott Burdman Email [email protected] Law firm dedicated solely to construction defect analysis and litigation on behalf of planned communities and condominium communities. Notes... 115 Attorneys & Collection Services Carpenter, Hazlewood, Delgado & Bolen, PLC Platinum Founding Partner Shannon Carpenter 1400 E. Southern Ave., 400 Tempe, AZ 85282 Phone 480-427-2800 Fax 480-427-2801 Cell 480-540-3344 Email [email protected] www.carpenterhazlewood.com Additional Contacts Scott Carpenter Cell 480-427-2844 Email [email protected] Josh Bolen Cell 480-427-2862 Email [email protected] Additional Location Jason Smith 35 E. University Blvd. Tucson, AZ 85705 Phone 520-744-9480 Cell 520-308-7162 Email [email protected] Carpenter Hazlewood is a full service law firm helping community associations and condominiums in Arizona and New Mexico by offering collections on a fee for service or contingency basis, plus enforcement and general counsel services, construction defect litigation and insurance defense. Notes... 116 Attorneys & Collection Services Chaix Law Platinum Founding Partner John Chaix 3001 E. Camelback Rd., Suite 130 Phoenix, AZ 85016 Phone 602-235-9399 Fax 602-235-9499 Email [email protected] www.chaixlaw.com Additional Contacts Brandi Reynolds Cell 602-561-1094 Email [email protected] Chaix Law is proud to represent community associations, professional associations and homeowners throughout Arizona and California in resolving construction defects. With 25+ years of experience, we have developed a reputation for effective representation and excellent results. Additional Services Construction Defect is our own practice area. Notes... 117 Attorneys & Collection Services Dicks, Coglianese & Shuquem, LLP Platinum Partner Gina McVicker 3300 N. Central Ave., Suite 2000 Phoenix, AZ 85012 Phone 602-254-4222 Fax 602-254-0222 Email [email protected] www.hoadefectlawyers.com Additional Contacts Robert Barry Email [email protected] Janna McVicker Email [email protected] -Free Consultation- No cost or obligation audit of your community’s components. DCS is Arizona’s preeminent construction defect law firm representing homeowners and HOAs. We have recovered over $100m for our clients in successful construction defect claims. Additional Services -Free Consultation- No cost or obligation audit of your community’s components for construction defects. Notes... 118 Attorneys & Collection Services Ekmark & Ekmark, LLC Platinum Founding Partner Curtis Ekmark 6720 N. Scottsdale Rd., 261 Scottsdale, AZ 85253 Phone 480-922-9292 Fax 480-922-9422 Email [email protected] www.ekmarklaw.com Additional Contacts Lynn Krupnik Email [email protected] Penny Koepke Email [email protected] Ekmark & Ekmark is a full-service law firm specializing in community association law. We are proud of the quality and depth of our attorneys and appreciate the opportunity to help make communities better. Contact us at 480-922-9292, [email protected] or www.ekmarklaw.com for more information. Additional Services CC&R EnforcementGeneral Counsel (Board & Annual Meetings, Contracts with Vendors, Amending Documents, etc.) Litigation - Both Plaintiff and HOA Defense Notes... 119 Attorneys & Collection Services Goodman Law Offices, P.C. Platinum Partner Clint Goodman 4140 E. Baseline Rd., 111 Mesa, AZ 85206 Phone 877-447-5010 Fax 480-525-6283 Email [email protected] www.glawoffices.com Additional Contacts Anne Whitson, CAAM Email [email protected] Bar: 24188 Goodman Law focuses on legal services and collections for homeowners associations in Arizona, Nevada and Colorado. The team at Goodman Law is known for its refreshing, personalized attention to clients. By using an active approach to resolving problems, our energized team achieves excellent and cost-effective results. With two proprietary processes (Lucky 13 & Campaign 45), our collections process achieves higher returns, faster. Additional Services Free introductory consultation at your Board meeting; get to know us first! Notes... 120 Attorneys & Collection Services Law Office of Alexander Kolodin Silver Partner Alexander Kolodin 2302 N. Central Ave., Suite 11 Phoenix, AZ 85004 Phone 602-820-4240 Fax 602-801-2539 Cell 602-820-4240 Email alexander.kolodinlaw.com www.kolodinlaw.com Additional Contacts Kile Weaver Email [email protected] State Bar: 030826 Notes... 121 Attorneys & Collection Services Mack Watson & Stratman, PLC Gold Partner Troy Stratman 3200 N. Central Ave., Suite 1200 Phoenix, AZ 85012 Phone 602-778-9900 Fax 602-778-9947 Email [email protected] www.mackwatsonstratman.com Mack Watson & Stratman is a full-service commercial law firm that provides legal services to hundreds of community associations throughout Arizona. Notes... 122 Attorneys & Collection Services Maxwell and Morgan, PC Platinum Partner Brian Morgan Pierpont Commerce Center, 4854 E. Baseline Rd., 104 Mesa, AZ 85206 Phone 480-833-1001 Fax 480-969-8267 Email [email protected] www.hoalaw.biz We are Arizona’s only AV rated law firm devoted exclusively to community association law and litigation, offering high quality representation at rates of up to $100/hour less than competitor law firms, reflecting two of the many reasons for adopting our slogan, “More Qualified and Less Expensive.” Notes... 123 Attorneys & Collection Services Monroe, McDonough, Goldschmidt & Molla, PLLC Silver Partner Carolyn Goldschmidt 4578 N. 1st Ave., 160 Tucson, AZ 85718 Phone 520-325-2000 Fax 520-886-3527 Email [email protected] www.mmgm-law.com Additional Contacts Pamela Valentine Email [email protected] Michael Shupe Email [email protected] Notes... 124 Attorneys & Collection Services Mulcahy Law Firm, P.C. Platinum Partner Beth Mulcahy 3001 E. Camelback Rd., 130 Phoenix, AZ 85016 Phone 602-241-1093 Fax 602-264-4663 Email [email protected] www.mulcahylawfirm.net Additional Contacts Erin E. McManis Cell 602-241-1093 Email [email protected] MULCAHY LAW FIRM, P.C. has extensive experience representing all sizes of Arizona community associations with personalized, caring and cost effective counsel. We educate for success through our seminars, newsletters, Mulcahy Memo’s, Cheat Sheets, interactive website and other relevant educational venues. Notes... 125 Attorneys & Collection Services Sacks Tierney P.A. Silver Partner Michael Lamb 4250 N. Drinkwater Blvd., 4th Floor Scottsdale, AZ 85251 Phone 480-425-2646 Fax 480-425-4946 Email [email protected] www.sackstierney.com Notes... 126 Attorneys & Collection Services The Travis Law Firm, PLC Platinum Partner Chandler Travis 10621 S. 51st St., 103 Phoenix, AZ 85044 Phone 480-219-3633 Fax 480-219-3301 Email [email protected] www.travislawaz.com Additional Contacts Jessica Travis Email [email protected] The Travis Law Firm, PLC provides quality legal services to Community Associations. We are committed to timely responding to the needs of our clients. Our expertise includes Collections, CC&R/Rule Enforcement, Document Amendment, Civil Litigation, and General Counsel. Please contact us for additional information. Notes... 127 Attorneys & Collection Services Vial Fotheringham LLP Platinum Partner Quinten Cupps 2333 W. University Dr., C103 Tempe, AZ 85281 Phone 480-448-1334 Fax 480-269-9851 Email [email protected] www.vf-law.com Additional Contacts April Ventura Email [email protected] Christina Morgan Email [email protected] Additional Location Bryan Memmott Email [email protected] Additional Services Vial Fotheringham provides analysis advocacy for associations in general counsel, construction defect, and collection matters. Notes... 128 Awnings & Shade Structures Safe and Sound Playground Inspections, Inc. Silver Partner Kenda Daria 18521 E. Queen Creek Rd., 105-144 Queen Creek, AZ 85142 Phone 480-888-8784 Fax 480-888-2375 Cell 480-694-5949 Email [email protected] www.safeandsoundplaygrounds.com Additional Contacts Julie Popple Cell 480-600-3255 Email [email protected] ROC: A Gen 274165 Notes... 129 Backflow Enclosures Cage-It Silver Partner Mitch Owens 13370 W. Foxfire Dr., 101 Surprise, AZ 85378 Phone 866-224-3488 Fax 866-221-3488 Email [email protected] www.cage-it.com Notes... 130 Backflow Enclosures Metro Fire Equipment, Inc. Silver Partner Bill Lomu 63 S. Hamilton Pl. Gilbert, AZ 85233 Phone 480-464-0509 Fax 480-545-3099 Email [email protected] www.metrofireaz.com Additional Services Service and Repair for Fire Alarm, Monitoring, Fire Sprinkler, Extinguishers, E-lights, Hydrants, Backflows. Notes... 131 Billing & Document Delivery Services SouthData Silver Partner Emily Schmidt 2611 S. Roosevelt St., Suite 102 Tempe, AZ 85282 Phone 480-296-6231 Fax 480-966-0170 Cell 480-296-6231 Email [email protected] www.southdata.com Notes... 132 Computer Products & Services AssociationVoice Gold Partner Chapelle Brunk 400 S. Colorado Blvd., Suite 790 Denver, CO 80246 Phone 303-322-5425 Fax 303-322-5425 Email [email protected] www.associationvoice.com AssociationVoice is the leading Web site and property management technology solution provider to associations and management companies, since 2000. Notes... 133 Electrical TAP and Sons Electric, Inc. Platinum Partner Thom Petteruti 2715 S. Hardy Dr. Tempe, AZ 85282 Phone 480-507-2900 Fax 480-507-8908 Email [email protected] www.tapandsonselectric.com K-11: 247563 For all your HOA common area electrical needs, from design to install, 24/7/365 & no trip charges or hidden fees! Servicing your exterior lighting, common areas, sport courts, pool areas, club houses, or any other services you may have. Affordable maintenance packages - contact us for details. Notes... 134 Employee Benefits & Insurance Employer Solutions Group Gold Partner Mark Trimble 4650 E. Cotton Center Blvd, Suite 110 Phoenix, AZ 85040 Phone 602-478-5572 Fax 801-616-4516 Cell 602-999-5416 Email [email protected] www.esghr.com Notes... 135 Fencing, Gates & Doors Sun King Fencing & Gates Silver Partner Monte Berget 1235 N. Sunnyvale, Unit 6 Mesa, AZ 85205 Phone 602-989-0839 Fax 480-436-6125 Cell 602-989-0839 Email [email protected] www.sunkingfencing.com C-5: ROC173868, L-5: ROC173869 Additional Services We are you HOA specialist for pool fencing, security fencing, view fencing, gates and entry gates. Notes... 136 Financial Services Alliance Association Financial Services Platinum Partner Amy Ostwinkle 1110 E. Baseline Rd. Mesa, AZ 85204 Phone 602-359-3109 Fax 888-734-4567 Email [email protected] www.aafin.com AAFS provides a suite of products and services designed for community management companies and homeowner associations. We offer lockbox services, lending services, online banking, competitive interest rates and stateof-the-art technology. AAFS is a division of Bank of Nevada, member FDIC. Notes... 137 Financial Services Metlife Silver Partner Jim Mengeringhausen 60 E. Rio Salado Pkwy, Suite 610 Tempe, AZ 85281 Phone 480-638-2146 Fax 480-638-2200 Cell 480-332-8160 Email [email protected] www.metlife.com Additional Services Employee group Benefits and Insurance Notes... 138 Financial Services Metro Phoenix Bank Silver Partner Amber Welch 4686 E. Van Buren St., 150 Phoenix, AZ 85008 Phone 602-346-1800 Fax 602-346-1836 Cell 602-346-1816 Email [email protected] www.metrophoenixbank.com Additional Contacts Cathy Darlington Cell 602-346-1802 Email [email protected] Notes... 139 Financial Services Mutual of Omaha Bank Gold Founding Partner Manny San Miguel 4950 S. 48th St. Phoenix, AZ 85040 Phone 480-224-7405 Fax 402-636-7306 Cell 602-690-2136 Email [email protected] www.mutualofomahabank.com Additional Contacts Belinda Chavira Cell 480-685-6930 Email [email protected] Additional Location Manny San Miguel (Phoenix, West Valley, & Northern Arizona) Email [email protected] Exclusive banking services for HOAs & Management Companies. Deposit accounts, lockbox payment processing, excess FDIC investment options, HOA lending specialists, credit cards and merchant services. Management Company banking needs, including commercial loan options. Notes... 140 Financial Services U.S. Bank Silver Partner Kimberly Piscione 2300 W. Sahara Ave., 600 Las Vegas, NV 89102 Phone 866-375-8616 Fax 702-920-7678 Cell 702-561-5205 Email [email protected] www.usbank.com/hoa Additional Services Offering HOA services including lockbox, electronic payments, excessive deposit options and loans for over 20 years. Notes... 141 Financial Services Union Bank Homeowners Association Services Silver Partner Tracy Stephens 3320 Holcomb Bridge Rd., NW Norcross, GA 30092 Phone 888-705-0600 Fax 866-401-2911 Email [email protected] HOAbankers.com | Smartstreet.com Additional Contacts Richard Rayburn Cell 972-342-2129 Email [email protected] Notes... 142 Fitness Equipment Fitlogistix Silver Partner Michelle Biberdorf 857 E. Cedar Ln. Chandler, AZ 85249 Phone 480-789-1005 Fax 480-718-7868 Cell 480-789-1005 Email [email protected] wwww.fitlogistix.com Additional Contacts Dani Evans Cell 480-273-4353 Email [email protected] Additional Services Fitlogistix provides fitness center layout, education and training, equipment sales and service. Notes... 143 General Contractors & Construction Management A.M. Construction, LLC Silver Partner Donn Milton 21617 N. 3rd Ave., B Phoenix, AZ 85027 Phone 623-587-7900 Fax 623-587-7905 Email [email protected] www.amconstructionaz.com Additional Contacts Brad Davis Cell 602-510-0728 Email [email protected] Jeremy Aikey Cell 602-391-0826 Email [email protected] KB-2: 226589 Notes... 144 General Contractors & Construction Management AV Builder Corp. Silver Partner Laura Dusina 7316 E. 6th Ave. Scottsdale, AZ 85251 Phone 480-429-7600 Fax 480-429-7611 Email [email protected] www.avbuilder.com Additional Contacts Josh Cazares Cell 800-273-6300 Email [email protected] Additional Location April Pigott Email [email protected] KB-01: 156857 Additional Services Construction Defect Analysis, Restoration Services Notes... 145 General Contractors & Construction Management Berlin Precision Construction, Inc. Silver Partner Isaac Berlin 5826 N. 81st St. Scottsdale, AZ 85250 Phone 480-252-4017 Fax 480-302-8438 Email [email protected] www.berlinconstructioninc.com Additional Services BPC is a full service multifamily reconstruction company based in Scottsdale, licensed as a GC as well as an Electrical Contractor. Notes... 146 General Contractors & Construction Management CBI Consulting & Construction Management, Inc. Platinum Partner Erik Sexton 14850 N. Scottsdale Rd., 285 Scottsdale, AZ 85254 Phone 480-659-6343 Fax 949-588-1036 Cell 480-822-8048 Email [email protected] www.cbi4u.com Additional Contacts Keith Daniels Email [email protected] Whether you are a Community Manager, HOA Board, Building Owner or an Attorney, CBI understands the challenges you experience when it comes to: forensic inspections, construction cost analysis, construction mgt. and property evaluations. Let CBI help you today! Additional Services Construction Defect Analysis, Bid Review, Contractor Selection, Property Evaluations Notes... 147 General Contractors & Construction Management Jon Wayne Construction & Consulting Silver Partner Deena Kanoff 8655 E. Via de Ventura, G-200 Scottsdale, AZ 85258 Phone 480-346-1270 Fax 480-471-3854 Email [email protected] www.jwcconstruction.com Notes... 148 General Contractors & Construction Management MK House Consulting Silver Partner Margaret Saulsby 6670 Gomer Rd. Las Vegas, NV 89139 Phone 602-253-5724 Cell 480-205-4939 Email [email protected] www.mkhouseconsulting.com Additional Contacts Mike House Email [email protected] Additional Location Tim Allen Cell 520-878-7066 Email [email protected] KB1: 284844 Notes... 149 General Contractors & Construction Management Monroy Construction Silver Partner Jessica Monroy PO Box 1141 Litchfield Park, AZ 85340 Phone 602-850-5114 Fax 623-748-0481 Cell 623-398-5920 Email [email protected] www.monroyconstruction.com Additional Contacts Bryan Monroy Email [email protected] Bryan Monroy ROC: KB-2 246652 Notes... 150 General Contractors & Construction Management Nautilus General Contractors, Inc. Silver Partner Jennifer Rhoads 8281 E. Evans Rd., 101 Scottsdale, AZ 85260 Phone 480-607-9909 Fax 480-607-9919 Email [email protected] www.nautilusgeneral.com Additional Contacts Stacey DiMeglio Email [email protected] B: 173529, B-1: 173528, KA: 236107 Notes... 151 General Contractors & Construction Management Palladio General Contracting, LLC Silver Partner Darrell Van Tassel 4321 E. Augusta Ave. Chandler, AZ 85249 Phone 480-802-7123 Fax 480-558-1372 Cell 480-695-9428 Email [email protected] Additional Contacts Sharon Van Tassel Cell 480-695-9501 Email [email protected] Additional Services Can provide quotes for any type of construction work. Provide yearly inspections for communities. Notes... 152 General Contractors & Construction Management SCI Construction Silver Partner Jeff Allen 1628 E. Southern Ave., 9206 Tempe, AZ 85282 Phone 602-243-0332 Fax 602-276-2949 Email [email protected] www.allensci.com Additional Contacts Email [email protected] B: 106273, B02: 106285 Additional Services SCI Construction specializes in structural repairs to balconies, walk decks, stairs, fences, gates & carports. Notes... 153 General Contractors & Construction Management TCM Construction, LLC Silver Partner Chris McDannell PO Box 1552 Sun City, AZ 85372 Phone 623-975-4146 Fax 602-324-7565 Cell 602-810-8442 Email [email protected] www.tcmphoenix.com Additional Contacts Diana Mulligan Cell 602-810-4322 Email [email protected] KB-1: 275506 Notes... 154 Insurance & Risk Management Brown & Brown Insurance of Arizona Silver Partner Rich Cober 6970 E. Chauncey Ln., 110 Phoenix, AZ 85054 Phone 602-494-6732 Fax 602-494-1175 Email [email protected] Notes... 155 Insurance & Risk Management Community Association Underwriters of America, Inc. (CAU) Platinum Partner Scott McLaughlin 7418 E. Helm Dr., 252-256 Scottsdale, AZ 85260 Phone 800-228-1930 Fax 480-443-0836 Cell 480-215-2927 Email [email protected] www.cauinsure.com Additional Contacts Robert Chandley Cell 480-991-5802 Email [email protected] Audra Gambill Cell 480-991-5248 Email [email protected] CAU is the leader in community association insurance protection. CAU provides insurance for more than 40,000 community associations consisting of single family, townhomes, condominiums, high rise developments, office condominiums and co-ops. CAU insures more than 1,900 HOA’s in Arizona since 1989. Additional Services Loss Control Survey: As a CAU insured, your Association will benefit from a risk management survey that identifies exposures within the Association that may lead to a property or liability loss. Notes... 156 Insurance & Risk Management Cox Insurance Services Silver Partner Suzanne De Lay 9316 E. Raintree Dr., 120 Scottsdale, AZ 85260 Phone 480-907-6000 Fax 480-664-8275 Cell 623-313-4713 Email [email protected] www.coxinsurance.net Notes... 157 Insurance & Risk Management LaBarre/Oksnee Insurance Agency Platinum Partner Mike DiNino 7150 E. Camelback Rd., Suite 444 Scottsdale, AZ 85251 Phone 800-698-0711 Fax 949-382-6052 Cell 480-250-3358 Email [email protected] www.hoains.com Additional Contacts Insurance Broker Jeff Leane Cell 480-415-5811 Email [email protected] Additional Location Linda Litavis Email [email protected] We are a full-service insurance agency/brokerage firm insuring planned unit developments and condominium associations, including hard to place, cancelled or non-renewed associations. We are committed to providing outstanding service while providing the right coverage, best carriers, and most competitive prices. Additional Services Full-service insurance brokerage specializing in planned unit, condominium and high-rise/mixed use associations. Notes... 158 Insurance & Risk Management State Farm Insurance - Dwayne Aaron Silver Partner Dwayne Aaron 14555 N. Scottsdale Rd., 120 Scottsdale, AZ 85254 Phone 480-948-2005 Fax 480-948-9767 Email [email protected] www.dwayneaaron.com Additional Services My Staff and I specialize in providing our clients with the best Homeowner’s Association & Condo Association insurance expertise in Arizona. Notes... 159 Insurance & Risk Management The Mahoney Group Platinum Founding Partner LeAnn Brum 20410 N. 19th Ave., 170 Phoenix, AZ 85027 Phone 623-215-1359 Fax 623-215-1333 Cell 623-340-1481 Email [email protected] www.mahoneygroup.com Additional Contacts Nicole Gilman Cell 623-215-1392 Email [email protected] Angela Romanello Cell 623-215-1366 Email [email protected] Your first choice in HOA Insurance. The Mahoney Group specializes in all areas of Community Association Insurance from preferred to hard-to-place risks with the most comprehensive products and prices available. As an Independent Agency we can also assist with your Business and Personal (home/auto) insurance needs. Notes... 160 Insurance & Risk Management Western Risk Insurance Silver Partner Mindy Martinez 2575 E. Camelback Rd., 450 Phoenix, AZ 85016 Phone 602-266-8670 Fax 602-391-2670 Cell 480-231-6156 Email [email protected] www.westernrisk.com P&C-AZ: 911214, P&C-NV: 585577 Additional Services We are a full service agency and can write all lines of insurance including workers compensation, personal home, auto, life and health. Notes... 161 Janitorial & Cleaning Services A Cleaner Living, Inc. Silver Partner Ryan Pitcher 4200 S. Kerby Way Chandler, AZ 85249 Phone 480-221-1638 Fax 480-656-1089 Email [email protected] www.acleanerlivingphx.com Notes... 162 Janitorial & Cleaning Services Cactus Property Services, Inc. Silver Partner David Burgess 2820 N. 36th St. Phoenix, AZ 85008 Phone 480-720-9962 Fax 623-551-4089 Cell 480-720-9962 Email [email protected] www.cactuspropertyservices.com Notes... 163 Janitorial & Cleaning Services COIT Cleaning and Restoration Services Silver Partner Nadia Gamble 1615 W. 12th Pl. Tempe, AZ 85281 Phone 480-967-1988 Fax 480-967-2163 Email [email protected] www.coit.com Additional Contacts Sean Police Cell 602-579-9757 Email [email protected] Nick Bellizzi Cell 602-832-1229 Email [email protected] Contractors: 211923 Notes... 164 Janitorial & Cleaning Services Phoenix Maintenance Solutions, LLC Silver Partner Scott Weig 2296 E. Cathy Ct. Gilbert, AZ 85296 Phone 602-487-1437 Email [email protected] www.phoenixmaintenancesolutions.com Notes... 165 Landscape Design, Install & Maintenance AAA Landscape Silver Partner Liz Foutz 3747 E. Southern Ave. Phoenix, AZ 85040 Phone 602-437-2690 Fax 602-437-2970 Cell 602-703-2783 Email [email protected] www.aaalandscape.com Additional Contacts Devin Shepard Email [email protected] Additional Location Bill Dorgan (Tucson) 4742 N. Romero Rd. Tucson, AZ 85705 Phone 520-696-3223 Email [email protected] Notes... 166 Landscape Design, Install & Maintenance ABC Scapes, Inc. Gold Partner Ryan Hagadorn 1720 N.W. Grand Ave. Phoenix, AZ 85007 Phone 602-404-0568 Fax 602-870-5766 Email [email protected] www.abcscapes.com Additional Contacts Warren Runcorn Email [email protected] Additional Location John Maleski (Phoenix) Email [email protected] 126068: A-21, 146137: C-21, Spray QP: 8333, Desert Botanical Garden : 2001-77 Notes... 167 Landscape Design, Install & Maintenance Agave Environmental Contracting, Inc. Silver Partner Michael McMahon 1634 N. 19th Ave. Phoenix, AZ 85009 Phone 602-254-1464 Fax 602-254-1438 Cell 602-722-3666 Email [email protected] www.agave-inc.com Additional Contacts Paul DeLaTorre Email [email protected] OPM: 8397, ROC Class A21 Commercial: 086374, ROC Class C21 Residential: 086364, ROC Class A General Engineering: 244458 Notes... 168 Landscape Design, Install & Maintenance All Year Round Expert Tree & Landscape Management Silver Partner Larry Brown PO Box 31727 Phoenix, AZ 85046 Phone 602-647-4747 Fax 602-788-0204 Email [email protected] www.AYRLandscape.co; www.AllYearRoundTrees.com Additional Contacts Matthew Johnson Email [email protected] K-21: 277559, ISA Certified Arborist: we-6845A, SLM: A911-3 Additional Services Full Tree Services including Certified Arborist, Certified Tree Risk Assessment, Tree Repair, Tree Removal, 24/7/365 Emergency Service. Notes... 169 Landscape Design, Install & Maintenance Allscape Property Maintenance Silver Partner Scott Haas 114 N. Old Litchfield Park Rd., D114 Litchfield Park, AZ 85340 Phone 623-340-2760 Fax 623-302-9381 Cell 623-340-2760 Email [email protected] www.allscapeproperty.com Additional Contacts Ernie Aranda Cell 623-262-5444 Email [email protected] ROC: 228154 Notes... 170 Landscape Design, Install & Maintenance Altius Landscape, Inc. Silver Partner James Larson 6939 E. Parkway Norte Mesa, AZ 85212 Phone 480-331-8268 Fax 480-422-2405 Cell 480-907-8777 Email [email protected] www.altiuslandscape.com K-21: 228059 Notes... 171 Landscape Design, Install & Maintenance AME Landscape Companies Gold Partner James Favela 1403 W. Scott Ave. Gilbert, AZ 85233 Phone 480-558-3160 Fax 480-558-4959 Cell 602-768-9524 Email [email protected] www.amelandscape.com Landscape, irrigation installation, arbor care, & grounds maintenance Notes... 172 Landscape Design, Install & Maintenance AR Landscaping, LLC Silver Partner Alex Rowe 625 W. Guadalupe Rd., 46/47 Gilbert, AZ 85233 Phone 480-964-3989 Fax 480-964-3339 Cell 480-223-8170 Email [email protected] Notes... 173 Landscape Design, Install & Maintenance Arizona’s Best Maintenance Gold Founding Partner Rob Labrum 106 south 29th pl. Gilbert, AZ 85296 Phone 480-899-0071 Fax 602-774-4057 Email [email protected] www.azbestmaintenance.com Additional Contacts Kim Labrum Email [email protected] ROC: 200793, OPM: 8749 We are a full service commercial HOA landscape maintenance company specializing in water management. Certified irrigation technicians and certified weed spray technicians. Notes... 174 Landscape Design, Install & Maintenance The Artisan Group Silver Partner Ed Macias 384 W. Cullumber Ave. Gilbert, AZ 85233 Phone 480-423-0202 Fax 480-423-0303 Cell 602-469-3943 Email [email protected] Notes... 175 Landscape Design, Install & Maintenance Bigtree Landscaping, LLC Silver Partner Jared Winsor 2135 N. Horne, A Mesa, AZ 85203 Phone 480-577-9100 Fax 602-476-1113 Email [email protected] A-21: ROC 191456, C-21: ROC 191455 Notes... 176 Landscape Design, Install & Maintenance Blue Marble Landscape, LLC Silver Partner Dennis Lynch 840 E. Southern Ave., Building 3 Mesa, AZ 85204 Phone 480-895-2684 Fax 480-899-7639 Email [email protected] www.bluemarblelandscape.com Additional Services Irrigation repair and maintenance, tree services, water management & services, weed control, masonry. Notes... 177 Landscape Design, Install & Maintenance BlueStar Landscape Gold Partner Nick Gage 8800 N. Gainey Center Dr., 350 Scottsdale, AZ 85258 Phone 480-348-6545 Fax 602-357-4547 Email [email protected] www.bluestarlandscape.com C21: ROC 269099, A21: ROC 269100, B4: ROC 269101 BlueStar Landscape offers full service landscape maintenance with the highest level of service available. Dedicated to industry leading SLM practices. Notes... 178 Landscape Design, Install & Maintenance CareScape, Inc. Platinum Founding Partner Mitch Owens 13370 W. Foxfire Dr., 101 Surprise, AZ 85378 Phone 623-583-8700 Fax 623-583-8500 Email [email protected] www.carescape.com Additional Contacts Angi Aguilar Email [email protected] Michelle Lee Email [email protected] Additional Location Shannon Pochert Email [email protected] CareScape is a full-service landscape company providing maintenance, water management, arbor and construction services for Arizona. Established in 1994, our industry leadership, unparalleled customer service, and attention to detail have defined our company. Notes... 179 Landscape Design, Install & Maintenance Caretaker Landscape & Tree Management Silver Partner Michelle Phelps 741 N. Monterey St. Gilbert, AZ 85233 Phone 480-545-9755 Fax 480-545-8020 Email [email protected] www.caretakerlandscape.com Additional Contacts Matt White Email [email protected] Mischelle White Email [email protected] ROC: 080472/C5274E Additional Services Caretaker Landscape and Tree Management is a full service commercial and HOA landscape company that has been serving the Valley for over 25 years. Notes... 180 Landscape Design, Install & Maintenance Clean Cut Landscape Management Platinum Founding Partner John Nation 4125 E. Presidio St. Mesa, AZ 85215 Phone 480-813-8964 Fax 480-813-6267 Cell 602-326-3900 Email [email protected] www.cleancutlm.com Additional Contacts Lorene Gilbert Cell 602-326-3903 Email [email protected] Robert Logan Cell 602-326-3902 Email [email protected] Contractor: K-154020, Sales Tax: 07-562008-2, OPM: 8779, ISA: WE-9018A, IA: 67244 Clean Cut is not just our name, it is who we are. We will always work hard to earn your trust and deliver excellent service with industry leading quality and value. Let us show what Clean Cut can do for you. Maintenance, Arbor Care, Landscape Enhancements, Water Savings, Budgeting, GPS Mapping. Additional Services We also provide tree trimming, removals, and mapping. We can perform landscaping for both associations and residential customers. Notes... 181 Landscape Design, Install & Maintenance The Commercial Ranger Silver Partner Jeff Schwartz 1101 N. 27th Ave. Phoenix, AZ 85009 Phone 602-910-4745 Fax 480-607-0863 Email [email protected] www.thehomeranger.net Notes... 182 Landscape Design, Install & Maintenance Complete Landscaping, Inc. Silver Partner Bill Gibson 2474 N. Flowing Wells Rd. Tucson, AZ 85705 Phone 520-323-8918 Fax 520-323-8928 Email [email protected] www.completelandscaping.com Notes... 183 Landscape Design, Install & Maintenance Coy Landscaping & Maintenance, Inc. Silver Partner Kristin Powell 2915 E. Jones Ave. Phoenix, AZ 85040 Phone 602-276-5177 Fax 602-268-9198 Email [email protected] www.coylandscape.com Additional Contacts Scott Repenning Email [email protected] AZROC: 087419, AZROC: 087407, OPM: 5057 Notes... 184 Landscape Design, Install & Maintenance Desert Classic Landscaping, LLC Gold Partner Steven Warhurst 2160 E. Van Buren St. Phoenix, AZ 85006 Phone 602-323-9696 Fax 602-323-0255 Email [email protected] www.desertclassiclandscaping.com Additional Contacts Zach Tegge Email [email protected] ROC (K-21): 173125, PEST: 8712 Desert Classic Landscaping is a full-service landscape company; providing maintenance, construction and design for the entire Phoenix-Metro area. Notes... 185 Landscape Design, Install & Maintenance Diversified Landscape Management, LLC Silver Partner Jesse Moreng PO Box 67843 Phoenix, AZ 85082 Phone 602-275-6762 Fax 602-275-6763 Cell 480-510-3074 Email [email protected] www.dlmaz.com Additional Contacts Chris Smith Cell 480-710-5427 Email [email protected] K-21: ROC252320 Notes... 186 Landscape Design, Install & Maintenance DLC Resources, Inc. Platinum Founding Partner Rebecca Herro 6135 N. 7th St., 105 Phoenix, AZ 85014 Phone 602-721-8544 Cell 602-721-8544 Email [email protected] www.dlcresources.com AZ ROC: 084804, ISA Arborist: WE-6326A, ISA Tree Worker: 1831C, AZ OPM: 920400, Cert Desert Landscaper: 2004-40, ALCA Cert: H1274, ALCA SLM: A0112-11, IA Cert Irrigation Contractor: 006782, Maricopa 310: C-2240 With 25 years experience in landscape, water and arbor management, DLC provides superior landscape management to communities across greater Phoenix. As an Arizona-based company, we are well-versed in the challenges of keeping plant material healthy and flourishing in the desert. Additional Services DLC’s in-house teams of specialized experts proactively manage water, irrigation systems, care for trees and execute a variety of special projects. Notes... 187 Landscape Design, Install & Maintenance Eclipse Landscape, LLC Silver Partner Jason Provens PO Box 5284 Goodyear, AZ 85338 Phone 602-882-0666 Fax 888-537-8436 Email [email protected] Notes... 188 Landscape Design, Install & Maintenance ELS Maintenance, Inc. Silver Partner Ryan Pike 3329 E. Southern Ave. Phoenix, AZ 85040 Phone 602-243-1106 Fax 602-268-5040 Email [email protected] www.elslandscapeaz.com ROC : 216657 Notes... 189 Landscape Design, Install & Maintenance Environment Control Silver Partner Brandon Ingram PO Box 43515 Tucson, AZ 85733 Phone 520-292-3992 Fax 520-292-9831 Cell 520-301-2151 Email [email protected] www.environmentcontrol.com Additional Services Janitorial & Cleaning Services Notes... 190 Landscape Design, Install & Maintenance Excellent Landscaping & Tree Service, LLC Silver Partner Tony Piraneo PO Box 5288 Scottsdale, AZ 85261 Phone 480-451-3470 Fax 480-668-3671 Email [email protected] www.elts.co k-21: 282360 Notes... 191 Landscape Design, Install & Maintenance Four Peaks Landscape Management, Inc. Gold Partner Carl Hargis PO Box 7220 Tempe, AZ 85281 Phone 480-967-0376 Fax 480-967-0406 Email [email protected] www.fourpeakslandscape.com K-21: ROC171441 Quality landscape services based on proper horticultural practices including maintenance, water management, arbor care & enhancement services. Notes... 192 Landscape Design, Install & Maintenance Garden West Landscaping Gold Partner John Osselaer 532 E. Maryland Ave., #F Phoenix, AZ 85012 Phone 602-248-9169 Fax 602-265-6137 Email [email protected] Notes... 193 Landscape Design, Install & Maintenance Go Green Landscape Services, Inc. Silver Partner Cody McCloskey 7119 E. Shea Blvd., #109-227 Scottsdale, AZ 85254 Phone 480-544-1006 Fax 866-800-6996 Email [email protected] www.gogreenglobal.net Notes... 194 Landscape Design, Install & Maintenance Goodwill Commercial Maintenance Silver Partner Jeni Meyers 2626 W. Beryl Phoenix, AZ 85021 Phone 602-535-4192 Fax 602-535-4327 Cell 602-803-8898 Email [email protected] www.fightdirtyaz.com Additional Contacts Paul Brown Cell 602-535-4157 Email [email protected] Lee Bougneit Cell 480-217-310 Email [email protected] K-21: 274230, B-1: 278602 Notes... 195 Landscape Design, Install & Maintenance Gothic Grounds Management Silver Partner Eric Jensen (Phoenix) 4235 E. Hampton Ave. Phoenix, AZ 85040 Phone 602-305-3690 Fax 602-305-3698 Cell 602-358-4978 Email [email protected] www.gothiclandscape.com Additional Location Aaron Williams (Tucson) 2510 W. Poppy Ave. Tucson, AZ 85705 Cell 602-308-0111 Email [email protected] ROC: 221427 Additional Services Arbor (tree trimming), Certified Arborist, Irrigation, Water Management, Chemical Spray Notes... 196 Landscape Design, Install & Maintenance Green Innovations, LLC Silver Partner Dennis Tucker PO Box 6475 Mesa, AZ 85216 Phone 480-335-3000 Fax 480-654-3678 Email [email protected] www.green-innovations.com Notes... 197 Landscape Design, Install & Maintenance The Groundskeeper Gold Partner Catherine Howle 5075 S. Swan Rd. Tucson, AZ 85706 Phone 520-571-1575 Fax 520-750-7480 Cell 520-955-4079 Email [email protected] www.groundskeeper.com Additional Contacts Mike Renner Cell 520-955-4089 Email [email protected] Patrick Vanoni Cell 520-955-4048 Email [email protected] Additional Location John Maleski (Phoenix) Email [email protected] Industry: 0070060 The Groundskeeper provides HOA’s and commercial clients with landscape maintenance services, award-winning improvement designs, arbor care and irrigation repairs and upgrades. Notes... 198 Landscape Design, Install & Maintenance Hernandez-Mesquite Landscape Service, Inc. Silver Partner Lara Katler PO Box 2938 Chandler, AZ 85244 Phone 480-615-0103 Fax 480-615-9887 Cell 480-615-0103 Email [email protected] www.mesquitelandscaping.com Additional Contacts Jose Luis Hernandez Cell 480-560-2432 Email [email protected] Commercial: ROC176270, Residential: ROC176269 Notes... 199 Landscape Design, Install & Maintenance IDT Landscaping, LLC Silver Partner Stephanie Towler 1876 E. 3rd St. Tempe, AZ 85281 Phone 480-829-8530 Fax 480-829-9395 Email [email protected] www.idtlandscaping.com Additional Contacts Mike Tompkins Cell 602-291-9123 Raul Chacon Cell 602-291-9175 Email [email protected] A-21: ROC172822 Notes... 200 Landscape Design, Install & Maintenance Intergrated Landscape Management Gold Partner Fernando Torres 1150 E. Gilbert Dr. Tempe, AZ 85281 Phone 480-675-7709 Fax 480-675-7619 Cell 602-625-2125 Email [email protected] www.ilm-llc.com Additional Contacts John Garigen Email [email protected] ROC: 265371 One Stop Shop for all your Landscape Needs. Notes... 201 Landscape Design, Install & Maintenance ISS Grounds Control, Inc. Silver Partner Sandy Kull 2960 E. Elwood St. Phoenix, AZ 85040 Phone 602-304-0304 Fax 602-304-0321 Cell 602-705-8946 Email [email protected] www.issgroundscontrol.com Additional Contacts Gene Petrini Cell 602-318-5355 Email [email protected] Todd Huston Cell 602-318-5350 Email [email protected] Additional Location Michael Burns 3359 N. Freeway Rd. Tucson, AZ 85705 Phone 520-971-7518 Cell 520-971-7518 Email [email protected] A-1: 176162, A-21: 176161, C-21R : 176160 Notes... 202 Landscape Design, Install & Maintenance Kevens Landscape Co. Silver Partner Justin Pauling 10341 N. El Mirage Rd. El Mirage, AZ 85335 Phone 623-535-7654 Fax 623-535-7660 Cell 623-688-9100 Email [email protected] www.kevenslandscape.com Notes... 203 Landscape Design, Install & Maintenance Lone Mountain Landscaping, LLC Silver Partner Stephen Price 23620 N. 20th Dr., 20 Phoenix, AZ 85085 Phone 623-879-5950 Fax 623-580-0064 Email [email protected] www.lonemountainlandscaping.com Additional Contacts Eric Schalkle Cell 480-544-5740 Email [email protected] ROC: 247857 Notes... 204 Landscape Design, Install & Maintenance Mariposa Landscape Arizona, Inc. Silver Partner Larry Rudd 7677 N. 67th Ave. Glendale, AZ 85301 Phone 623-764-1488 Fax 623-463-2223 Cell 623-764-1488 Email [email protected] www.mariposa-az.com Additional Contacts Luis Huizar Cell 623-764-6151 Email [email protected] K21: 246041 Notes... 205 Landscape Design, Install & Maintenance NatureScape, LLC Silver Partner Brian Smith PO Box 30591 Phoenix, AZ 85046 Phone 602-374-4857 Fax 602-374-5046 Cell 480-276-5746 Email [email protected] www.aznaturescape.com Additional Contacts Jon Anshutz Cell 480-392-4670 Email [email protected] Mary Eroh Cell 480-688-2129 Email [email protected] ROC: 229096, OPM: 8594 Notes... 206 Landscape Design, Install & Maintenance Paramount Landscape & Maintenance, Inc. Silver Partner Michael Laughlin PO Box 13485 Tempe, AZ 85284 Phone 480-668-6109 Fax 480-668-6102 Cell 480-599-6443 Email [email protected] www.paramountlandscape.com K21: 290143D Notes... 207 Landscape Design, Install & Maintenance Peak Landscape Silver Partner Mark Jebb 11311 E. Germann Rd. Chandler, AZ 85286 Phone 602-796-8875 Fax 480-857-9301 Email [email protected] www.azpeaklandscape.com Additional Contacts Jordan Stoklas Cell 602-796-8877 Email [email protected] Notes... 208 Landscape Design, Install & Maintenance ProQual Landscaping Silver Partner Scott Needham 411 W. Orion St. Tempe, AZ 85283 Phone 602-469-6999 Fax 480-456-0836 Email [email protected] www.proquallandscaping.com Notes... 209 Landscape Design, Install & Maintenance R.H. Dupper Landscaping, Inc. Gold Partner Josh Dupper 1020 W. Ranch Rd., 105 Tempe, AZ 85284 Phone 480-365-0808 Fax 480-893-6846 Cell 480-326-7760 Email [email protected] www.rhdupper.com Additional Contacts Scott Esman Cell 480-365-0810 Email [email protected] Since 1983 R.H. Dupper Landscaping, Inc. has professionally managed landscape maintenance, installation, irrigation, potable/reclaimed water & lighting. Notes... 210 Landscape Design, Install & Maintenance R.V. Landscape, Inc. Silver Partner Roman Villarreal 22048 N. 23rd Ave Phoenix, AZ 85027 Phone 623-465-0061 Fax 623-587-5596 Email [email protected] www.rvlandscape.com c-21: 272983, a-21: 272982 Notes... 211 Landscape Design, Install & Maintenance Service Direct Landscape (SDL) Silver Partner Brian Connolly 428 E. Thunderbird Rd., 144 Phoenix, AZ 85022 Phone 602-843-1310 Fax 480-287-9788 Cell 602-694-3424 Email [email protected] WWW.SDL-AZ.COM Additional Contacts Martin Romero Cell 602-319-8543 Email [email protected] Kip Gilleland Cell 602-694-3406 Email [email protected] K-21: ROC275065 Notes... 212 Landscape Design, Install & Maintenance SiteWorks Silver Partner Steven Hoover 402 W. Gemini Dr. Tempe, AZ 85283 Phone 480-820-1600 Fax 480-820-1606 Cell 480-415-5867 Email [email protected] www.siteworksllc.net Additional Contacts JD Gallagher Cell 480-220-3108 Email [email protected] ROC (A): 201536 Additional Services Please visit www.SiteWorksllc.net for review of all offerings SiteWorks provides. Notes... 213 Landscape Design, Install & Maintenance Stillwater Landscape Management, LLC Gold Partner Maggie Sifuentes 4102 E. Elwood St. Phoenix, AZ 85040 Phone 602-845-3188 Fax 602-845-3191 Cell 480-370-8707 Email [email protected] www.stillwaterlm.com Additional Contacts Rick Robinson Cell 602-721-3796 Email [email protected] Rick Dillman Cell 602-358-6550 Email [email protected] OPM: 8824, ROC: 261744 Stillwater provides top tier landscape maintenance, enahancements, lighting, pool maintenance, and playground repair at competitive prices. Notes... 214 Landscape Design, Install & Maintenance Sun Country Landscape, Inc. Gold Partner Mark Bais 2136 W. Melinda Ln. Phoenix, AZ 85027 Phone 602-993-7382 Fax 602-863-9926 Email [email protected] www.suncountrylandscape.com ROC: 185739 Sun Country is a professional full service landscape company exceeding our clients expectations through Creativity, Quality, Integrity, & Service. Notes... 215 Landscape Design, Install & Maintenance Sundance Landscape Maintenance, Inc. Silver Partner Clayton Graham PO Box 540 Gilbert, AZ 85299 Phone 480-610-5309 Fax 480-610-5435 Email [email protected] Additional Contacts Carlos Moreno Cell 480-250-1785 Email [email protected] Notes... 216 Landscape Design, Install & Maintenance TruGreen Landcare Silver Partner Danielle Russell 17466 N. 25th Ave. Phoenix, AZ 85023 Phone 602-276-4311 Fax 602-276-4383 Cell 602-284-8656 Email [email protected] www.landcare.com Notes... 217 Landscape Design, Install & Maintenance Valley Verde Landscaping Gold Partner Jennifer Martin 16845 N. 29th Ave., 1-232 Phoenix, AZ 85053 Phone 623-551-8156 Fax 623-551-1277 Cell 602-349-0081 Email [email protected] www.valleyverde.com Additional Contacts Aurelio Olivera Cell 602-549-3449 Email [email protected] Valley Verde provides HOAs throughout the Phoenix metro area with a high level of service for all phases of landscape maintenance and tree trimming. Additional Services For 15+ years, Valley Verde has been providing Property Managers with competitive bids for landscape maintenance. Let us do the same for your HOAs. Notes... 218 Landscape Design, Install & Maintenance Valley View Landscaping Silver Partner Lisa Fielding 4039 W. Earhart Way Chandler, AZ 85226 Phone 480-785-2599 Fax 480-785-2512 Cell 602-757-4920 Email [email protected] www.valleyviewlandscaping.com Additional Contacts Kevin Lott Cell 480-980-1127 Email [email protected] Amber McAllister Cell 480-313-3538 Email [email protected] ROC: C21-122703, ROC: A-161369, OPM: 8931 Notes... 219 Landscape Design, Install & Maintenance ValleyCrest Landscape Maintenance Gold Partner Mark Wesel 2902 E. Illini St. Phoenix, AZ 85040 Phone 602-276-5900 Fax 602-276-8191 Email [email protected] Facebook.com/ValleyCrestArizona Additional Contacts Landscape Maintenance Cell 602-276-5900 Email [email protected] Tree Care Services Cell 602-243-3050 Email [email protected] Additional Location 4241 W. Jeremy Pl., Lot 1 Tucson, AZ 85741 Phone 520-720-7035 Email [email protected] C21R contractors license: 039212, AZ OPM business license: 4609 Notes... 220 Landscape Design, Install & Maintenance Xeriscapes Unlimited, Inc. Silver Partner Rod Pappas 1310 W. Watkins St. Phoenix, AZ 85007 Phone 602-252-6434 Fax 602-254-5940 Email [email protected] www.xeriscapes.com Notes... 221 Landscape Materials & Supplies Cactus Transport, Inc. Silver Partner Bryan Glazer 8211 W. Sherman St. Tolleson, AZ 85353 Phone 623-344-7675 Fax 623-907-2900 Email [email protected] www.cactusasphalt.com Notes... 222 Landscape Materials & Supplies Property Rock Resources, Inc. Silver Partner Ray Esparza 950 E. Baseline Ave. Apache Junction, AZ 85119 Phone 480-525-8580 Fax 480-359-4380 Email [email protected] Additional Contacts Louis Rodriguez Cell 602-768-6232 Email [email protected] Raymond Esparza Cell 602-466-0093 Email [email protected] AZ ROC: 257027, AZ ROC: 272379, Grand Canyon Minority Supplier: AZ00227, Pesticide Applicator: 110510, Backflow Certified: 03-0184, Playground Safety Inspector: 181360514 Notes... 223 Lighting Services Innovative Lighting & Design, Inc. Silver Partner Chad Shimek 15855 N. Greenway Hayden Loop, 130 Scottsdale, AZ 85260 Phone 480-513-2099 Fax 480-245-6516 Email [email protected] www.LightingAZ.com Additional Contacts Bradley Ruemler Email [email protected] Taylor Barker Email [email protected] ROC: 222823 Additional Services A full service lighting & electrical company specializing in commercial outdoor lighting; new installations, renovations, service and maintenance. Notes... 224 Locksmith & Mailbox Services Express Mailbox Lock Key and Repair Silver Partner Sabrina Freeman 71 E. Smoke Tree Rd. Gilbert, AZ 85296 Phone 480-558-3313 Fax 480-813-2285 Cell 480-440-4424 Email [email protected] www.express-mailbox.com K05: 249687 Additional Services Indiv or Entire Comm Kiosk Mailbox Sales, Svc, Refurb, Install and Main, USPS Add Coord; Mailbox Lock Chgs & Free Copy to Prop Mgr;Tenant Info Tracker Notes... 225 Painting Contractors & Manufacturers Advanced Painting & Contracting Silver Partner Ken Miceli 10245 E. Via Linda, 106 Scottsdale, AZ 85258 Phone 480-968-3375 Fax 480-968-3485 Email [email protected] www.advancedpaintingaz.com Additional Contacts Richard Johnson Johnson Email [email protected] Mary Beck Email [email protected] ROC: 195837 Notes... 226 Painting Contractors & Manufacturers Blue Coyote Painting, LLC Silver Partner Chris Harvey 7620 N. Hartman Ln., Suite 110 Tucson, AZ 85743 Phone 520-219-2777 Fax 520-219-4182 Cell 520-302-0796 Email [email protected] www.bluecoyotepainting.com K34: ROC210998 Notes... 227 Painting Contractors & Manufacturers C.L.C. Enterprise Painting Silver Partner Jeff Reynolds PO Box 8911 Mesa, AZ 85214 Phone 480-898-7218 Fax 480-898-0218 Cell 480-208-4732 Email [email protected] www.clcpaint.com Additional Contacts Curtis Clouse Cell 480-577-6732 Email [email protected] Residential: 60526, Commercial: 84932 Additional Services Residential and commercial properties, new construction, residential and commercial improvements, electrostatic metal painting, garage floor coating. Notes... 228 Painting Contractors & Manufacturers CBP of Arizona, Inc. Silver Partner Chris Bridge 106 W. Hatcher Rd. Phoenix, AZ 85021 Phone 602-678-1380 Fax 602-678-1380 Cell 602-339-7593 Email [email protected] www.cbpofarizonainc.com Additional Contacts Nicole Holsclaw Cell 602-339-0753 Email [email protected] ROC: 130485, ROC: 145557, AZ DOR: 07559133-Z Notes... 229 Painting Contractors & Manufacturers CertaPro Painters Gold Founding Partner Jeff Webster 2922 N. 70th St., 100 Scottsdale, AZ 85251 Phone 480-962-8180 Fax 480-962-8182 Email [email protected] www.certapro.com Additional Contacts Anthony Vay Email [email protected] CertaPro Painters “Proven and Trusted Experts” painting Arizona’s communities for 14 years. Buildings/Perimeter Walls/Iron Fencing. Exterior/Interior. Notes... 230 Painting Contractors & Manufacturers Dickinson Enterprises/Painting Silver Partner Mark Dickinson 4828 W. Las Palmaritas Dr. Glendale, AZ 85302 Phone 602-214-1138 Fax 623-518-2004 Email [email protected] C-34: 189166, L-34: 241635 Notes... 231 Painting Contractors & Manufacturers Double “D” Painting Services, Inc. Silver Partner Paula Stone PO Box 84436 Phoenix, AZ 85071 Phone 602-861-3000 Fax 480-836-1823 Cell 602-309-4255 Email [email protected] www.doubledservices.com Additional Contacts Ron Walters Cell 602-799-0679 Email [email protected] Residential and Commercial: 250490, 250491 Additonal Services Popcorn ceiling removal and re-texture, drywall and stucco repairs, cool deck coatings, roof coatings. Notes... 232 Painting Contractors & Manufacturers DR Paint, LLC Silver Partner David Hokanson 2009 E. 5th St., 6 Tempe, AZ 85281 Phone 480-377-2468 Fax 480-383-6605 Cell 480-377-2468 Email [email protected] www.drpaintllc.com Additional Contacts Robert Foxcroft Cell 602-432-1303 Email [email protected] K34: 230479 Notes... 233 Painting Contractors & Manufacturers Dunn-Edwards Paint Corporation Silver Partner Heather Frautnick 1872 E. Broadway Rd. Tempe, AZ 85282 Phone 480-688-2634 Email [email protected] www.dunnedwards.com Notes... 234 Painting Contractors & Manufacturers EmpireWorks Reconstruction and Painting Gold Partner Paul Overton 1835 E. 6th St., 8 Tempe, AZ 85281 Phone 602-849-4132 Fax 602-926-2230 Cell 602-849-4132 Email [email protected] www.empireworks.com Additional Contacts Barb Overton Cell 602-422-3224 Email [email protected] K-34: 202664, KB-2: 269463 EmpireWorks specializes in painting & GC work with HOA communities. We are known for excellent customer service and great attention to detail! Notes... 235 Painting Contractors & Manufacturers Envision Painting Silver Partner Pete Schnepp PO Box 628 Gilbert, AZ 85299 Phone 480-535-6625 Cell 480-720-9878 Email [email protected] www.envisionpainting.com Additional Contacts Adam Schnepp Cell 480-495-3347 Email [email protected] ROC: 255123 Additional Services Flat Roof Coatings (elastomeric), Concrete Coatings, Painting, Staining Notes... 236 Painting Contractors & Manufacturers Executive Coatings Silver Partner Don Watts 8765 E. Orchard Rd., 703 Greenvood Village, CO 80111 Phone 303-300-6786 Fax 303-300-3348 Cell 702-860-4958 Email [email protected] www.executivecoatings.com K34: 17156 Notes... 237 Painting Contractors & Manufacturers Indigo Paint & Contracting Silver Partner Kevin Wright 3523 E. Broadway Rd. Phoenix, AZ 85040 Phone 602-304-0800 Fax 602-304-9200 Email [email protected] www.indigocontracting.com KB-2: 192697 Notes... 238 Painting Contractors & Manufacturers Jackpot Painting AZ Silver Partner Frank Carman, Jr. 7702 E. Doubletree Ranch Rd., 300 Scottsdale, AZ 85258 Phone 480-322-7804 Cell 480-322-7804 Email [email protected] www.jackpotpainting.com Additional Contacts Frank Carman Cell 480-320-9657 Email [email protected] C-34: 168963 Additional Services Exterior waterproofing systems with 15 year Labor and Material Warranties for Construction Defect projects. Ceramic Elastomeric Waterproof Coatings. Notes... 239 Painting Contractors & Manufacturers Kommercial Painting Services Silver Partner Dean Lockwood 335 W. Melinda Ln. Phoenix, AZ 85027 Phone 602-395-3333 Fax 602-216-6006 Cell 602-708-0972 Email [email protected] www.kommercialpaintingservices.com Additional Services electrostatic painting Notes... 240 Painting Contractors & Manufacturers Marcel Painting Silver Partner Kelly Mardis 4665 S. Ash Ave., G5 Tempe, AZ 85253 Phone 480-281-0537 Fax 480-393-5276 Cell 4804301549-4 Email [email protected] www.marcelpainting.com Additional Contacts Scott Luckey Cell 602-696-9536 Email [email protected] K-34: 249341 Additional Services We also do residential painting and popcorn ceiling removal! Notes... 241 Painting Contractors & Manufacturers MTS Painting and Property Services Silver Partner Josh Fornoff 440 S. Extension Rd., Suite 105 Mesa, AZ 85210 Phone 480-464-1552 Fax 480-464-2511 Cell 602-312-3814 Email [email protected] www.mtspainting.com Additional Contacts Randy Fornoff Email [email protected] L34: 158835, C34: 059403 Additional Services Electrostatic painting, Pressure washing, Drywall patching, Stucco patching, Waterproofing, Faux painting, Wrought iron painting, Concrete painting Notes... 242 Painting Contractors & Manufacturers PPG Pittsburgh Paints Silver Partner Micheal Boyce 11808 N. 91st Ave., A-B Peoria, AZ 85382 Phone 602-513-6022 Fax 623-486-4078 Email [email protected] www.pittsburghpaints.com Notes... 243 Painting Contractors & Manufacturers Premier Commercial Painting, S.W. Silver Partner Robert Black 2222 W. Parkside Ln., 103 Phoenix, AZ 85027 Phone 623-551-8640 Fax 623-551-8641 Email [email protected] www.premier-commerical.com Notes... 244 Painting Contractors & Manufacturers Sherwin-Williams Paint Company Silver Partner Brandon Beck 11840 N. 28th Dr., 102 Phoenix, AZ 85029 Phone 480-273-3497 Fax 602-870-8955 Cell 480-273-3497 Email [email protected] www.sherwin-williams.com Additional Contacts Chuck Corey Cell 602-750-4737 Email [email protected] Notes... 245 Painting Contractors & Manufacturers Titan Painting, Inc. Gold Partner Mike Brizuela 2633 N. 37th Ave., 6 Phoenix, AZ 85009 Phone 602-795-0696 Fax 602-795-0698 Email [email protected] www.paintingtitan.com Additional Contacts April Hogan Email [email protected] Commercial Contractors License: ROC261239 Titan Painting specializes in Exterior Painting, Electrostatic Painting, Deck Coating, and Color Design. Experts in Wood, Iron, and Masonry block wall Repair. Additional Services Titan Painting Inc. is the one stop shop for all exterior capital improvement. Always expect Quality, Integrity, and Trust with the best. Notes... 246 Painting Contractors & Manufacturers Unforgettable Coatings of Arizona Gold Partner Shane Sandall 8490 S. Power Rd., 105-185 Gilbert, AZ 85297 Phone 480-447-8626 Cell 480-489-0543 Email [email protected] www.unforgettablecoatings.com Additional Contacts Cory Summerhays Cell 702-287-1456 Email [email protected] K34: 70246 Unforgettable Coatings is a leader in HOA community repaints. Our #1 specialty is CUSTOMER SERVICE! Call today and let us help you have an UNFORGETTABLE painting experience. Additional Services -Elastomeric and Specialty High-build Systems-Waterproofing ApplicationsPool Decks-Concrete Coatings and Staining-Deck Coatings and more... Notes... 247 Park Amenities A.L.D. Marketing Company Silver Partner Lee Decof PO Box 6268 Chandler, AZ 85246 Phone 480-814-7900 Fax 480-814-8811 Email [email protected] www.Aldmarketing.com Additional Services Comm. Site Furn. & Acces. - Pool & Patio Furn. - New, Re-strap, Re-sling, Refurb. - Umbrellas - Concrete Furn. / Acces. - BBQ Grills - Pet Waste Stat. Shade Structures - Comm. Fence Notes... 248 Parking Enforcement Kwik Tow Silver Partner Ron Steele 23811 N. 7th Ave. Phoenix, AZ 85085 Phone 623-444-1020 Fax 623-582-1012 Cell 602-757-1649 Email [email protected] www.kwiktow.com Notes... 249 Pest & Weed Control Services Arizona’s Best Choice Pest & Termite Services, Inc. Silver Partner Shane Buntin 8227 E. Main St. Mesa, AZ 85207 Phone 480-986-8500 Fax 480-807-7813 Cell 480-677-1667 Email [email protected] www.azbestpest.com Additional Location Zack Wilson 14924 W. Jimmie Kerr Blvd. Casa Grande, AZ 85122 Phone 520-421-9966 Cell 520-421-9966 Email [email protected] AZOPM: 5589 Additional Services Pest Control, Termite Control, Weed Control, Rodent Control, Gopher Control, Pigeon Control, and Vector Control (Mosquito Fogging). Notes... 250 Pest & Weed Control Services Bircher Exterminating Silver Partner Richard Bircher 335 W. Melinda Ln. Phoenix, AZ 85027 Phone 602-861-9800 Fax 602-216-6006 Email [email protected] www.bircherexterminating.com Additional Contacts Trina Bircher Email [email protected] DOA: 5240 Notes... 251 Pest & Weed Control Services Bryant Pest Control Silver Partner Karla Bryant 610 N. Gilbert Rd., 315 Gilbert, AZ 85234 Phone 480-545-6252 Fax 480-892-1570 Email [email protected] www.bryantpestcontrol.com Additional Contacts Ray Bryant Email [email protected] Larry Flower Email [email protected] OPM: 5229 Additional Services Providing general pest control, bee control and termite treatments and warranties. Specializing in managed properties and HOA community services. Notes... 252 Pest & Weed Control Services Burns Pest Elimination Gold Partner Larry Aldrich 2620 W. Grovers Ave. Phoenix, AZ 85053 Phone 602-291-7145 Fax 602-395-6240 Email [email protected] www.burnspestelimination.com Additional Contacts Adam Greco Cell 602-291-7134 Email [email protected] Additional Location Brandon Bosshardt (Tucson) Email [email protected] Office Pest Management: 4181 Whether your problem is roaches, scorpions, crickets, termites, bees, weeds or birds, Burns Pest Elimination is your one-stop pest elimination source. Additional Services Rodent, Birds, Termites and Bed Bugs Notes... 253 Pest & Weed Control Services Carter Weed and Pest Silver Partner Cass Carter 806 W. Harvard Ave. Gilbert, AZ 85233 Phone 480-539-7250 Fax 480-539-7207 Cell 480-570-9147 Email [email protected] www.carterweed.com Notes... 254 Pest & Weed Control Services Contractors Termite & Pest Control Silver Partner Charlie Carroll 24825 N. 16th Ave., Suite 140 Phoenix, AZ 85085 Phone 623-780-0908 Fax 623-780-0918 Email [email protected] www.azbugcontrol.com Notes... 255 Pest & Weed Control Services Eliminex Termite & Pest Control Silver Partner Bob Schor 2541 W. Northern Ave., A Phoenix, AZ 85051 Phone 602-942-2847 Fax 602-864-1157 Cell 602-550-6139 Email [email protected] www.eliminexpest.com BC: 5508 Additional Services Termite Warranties, Pigeon Control, Gopher Control, Rodent Control, Bee Service Notes... 256 Pest & Weed Control Services Property Management Pest & Termite Control, LLC Silver Partner Sean Igleski 2270 S. Airport Blvd, 5 Chandler, AZ 85286 Phone 602-845-9696 Fax 602-513-7313 Cell 480-201-2201 Email [email protected] www.pesttermitepros.com Additional Contacts Nikki Kriens Email [email protected] Pest Control: 8835 Notes... 257 Pest & Weed Control Services Western Exterminator Company Silver Partner Damon Flores 6100 W. Gila Springs Pl., 8 Chandler, AZ 85226 Phone 480-961-4400 Fax 480-961-4421 Cell 602-405-5117 Email [email protected] www.west-ext.com Additional Contacts Jesse Rojo Cell 602-405-5241 Email [email protected] Notes... 258 Playground Equipment & Inspections Arizona Outdoor Recreation Silver Partner Woody Deemer 1037 S. Center Mesa, AZ 85210 Phone 480-890-0937 Fax 480-890-2042 Cell 602-628-7015 Email [email protected] www.RecreationAZ.com Additional Contacts Brad Dana Cell 480-370-8022 Email [email protected] L24: 284913, L3: 284914 Additional Services Shade structures, trash receptacles, barbecue grills and repairs on existing equipment. Licensed playground inspectors. Notes... 259 Playground Equipment & Inspections Dave Bang Associates Silver Partner Angel Myers 140 N. Gilbert Rd. Mesa, AZ 85203 Phone 480-892-2266 Fax 480-833-1311 Email [email protected] www.davebang.com Additional Contacts John Wormell Email [email protected] Additional Services Dave Bang Associates, Inc specializes in park and playground equipment, athletic equipment, as well as site furnishings such as picnic tables. Notes... 260 Playground Equipment & Inspections Exerplay, Inc. Silver Partner Christy De La Pena 1111 W. University Dr., 1014 Tempe, AZ 85281 Phone 800-457-5444 Fax 505-281-0155 Cell 480-320-9412 Email [email protected] www.exerplay.com Additional Contacts Kevin Solomon Cell 480-323-0337 Email [email protected] Steve Moore Cell 928-830-9459 Email [email protected] Az Transaction: 07510924-Y Additional Services Design/Plan Resource for commercial playgrounds: play systems, sitefurnishings, surfacing, shades/shelters, splash pads, skate parks; fundraising Notes... 261 Playground Equipment & Inspections HOA Playground Services Silver Partner Sean Igleski 2270 S. Airport Blvd., 5 Chandler, AZ 85286 Phone 480-584-4862 Fax 602-513-7313 Cell 480-201-2201 Email [email protected] www.hoaplaygroundservices.com Additional Contacts Nikki Kriens Email [email protected] Additional Services Playground maintenance cleanings, inspections, repairs Notes... 262 Playground Equipment & Inspections Tot Lot Care, Inc. Silver Partner Paul Story 1442 E. Joseph Way Gilbert, AZ 85295 Phone 602-510-8508 Fax 480-892-2901 Cell 602-510-8508 Email [email protected] www.totlotcare.com Notes... 263 Playground Equipment & Inspections Tot Lot Services Silver Partner Rosemary Ulibarri 335 W. Melinda Ln. Phoenix, AZ 85027 Phone 602-395-2626 Fax 602-216-6006 Cell 602-558-9469 Email [email protected] www.totlotservices.com C.P.S.I.: 254242-0916 Notes... 264 Plumbing Contractors Arizona Consolidated Services, LLC Silver Partner Bill Cooley 8935 N. 2nd Way Phoenix, AZ 85020 Phone 602-595-2356 Fax 602-595-9059 Cell 602-722-7393 Email [email protected] www.acsphoenix.com Additional Contacts Maurice Hathaway Cell 602-722-7394 Email [email protected] K37: 259268 Additional Services ACS is a full service plumbing and drain company. We also specialize in backflow and utility submetering. We do installation, billing and collections. Notes... 265 Plumbing Contractors Arizona Plumbing Services, Inc. Silver Partner Robert Karp 3112 W. Virginia Ave. Phoenix, AZ 85009 Phone 602-484-0666 Fax 602-442-8757 Email [email protected] www.az-plumbing.com L-37: 80062, C37R: 085934 Notes... 266 Plumbing Contractors Rainforest Plumbing & Air Platinum Partner Dallin Tippetts 127 S. Weber Dr. Chandler, AZ 85226 Phone 480-615-7766 Fax 866-760-6320 Cell 480-286-0506 Email [email protected] www.rainforestplumbing.com ROC: 151803, ROC: 246108 24/7 Valleywide. Timely, Accurate, Fair! Free Estimates! Crimshield Certified Technicians. Full service in all phases of plumbing and HVAC. Boilers, chillers, leak locating, jetting, camera, lift-station, waste & over flow, HVAC diagnosis, coil cleaning, unit repair replacement and more. Additional Services Our plumbers and air conditioning technicians are all trained, qualified individuals. We specialize in working with HOA’s and rental housing managers. Notes... 267 Pool & Lake Management & Repair Arizona Lake and Pond Management, LLC Silver Partner Jeff Jenkins 8328 W. Molly Ln. Peoria, AZ 85383 Phone 623-293-6866 Fax 623-561-6765 Email [email protected] www.arizonalakeandpond.com OPM: 8366 Additional Services Arizona Lake and Pond Management provides lake, pond and chlorinated water feature management. Notes... 268 Pool & Lake Management & Repair Coral Pools, Inc. Silver Partner Don McChesney 1710 W. 10th Pl. Tempe, AZ 85281 Phone 480-831-7932 Fax 480-894-6890 Email [email protected] www.coral-pools.com Additional Contacts Kim Lehman Email [email protected] Ron Perkins Email [email protected] A9: 104195, B5: 103488 Additional Services Complete Pool Renovation and New Construction Notes... 269 Pool & Lake Management & Repair Crystal Tech/VIVOPOOLS Silver Partner Mary Benton 3453 E. Speedway Tucson, AZ 85716 Phone 520-323-3405 Fax 520-624-1052 Cell 520-631-1965 Email [email protected] www.crystaltechpools.com KA-5: 100214642 Notes... 270 Pool & Lake Management & Repair Desert Pool, LLC Silver Partner John Stallone 15023 N. 100th Pl. Scottsdale, AZ 85260 Phone 480-772-6847 Fax 877-814-0759 Email [email protected] www.poolrepairguyscottsdale.com KA-5: 277236, L-6: 270458 Notes... 271 Pool & Lake Management & Repair Pirate Pool Service Silver Partner Ray Stone PO Box 2284 Peoria, AZ 85372 Phone 623-466-5916 Fax 623-386-9818 Cell 623-466-5916 Email [email protected] www.piratepoolservice.com ROC: 222427, AZ: 20083316, CPO: 85-243225 Notes... 272 Printing, Publications & Promotional Products Diversified Print Solutions Silver Partner Micah Dray PO Box 42556 Tucson, AZ 85733 Phone 520-393-3551 Fax 520-393-3298 Cell 520-661-4848 Email [email protected] www.diversifiedprintsolutions.com Additional Services HOA Print Specialists, Direct Mail Marketing, Annual Meeting Mailings, Newsletters, Signs, Banners, Wearables Notes... 273 Printing, Publications & Promotional Products Flyersdirect.com Platinum Partner Kim Monaco 350 S. Rockford Dr. Tempe, AZ 85218 Phone 480-994-3380 Fax 480-994-3382 Email [email protected] www.flyersdirect.com Additional Contacts Mark Bobrov Cell 602-909-4592 Email [email protected] Cary Monaco Cell 520-275-0176 Email [email protected] We can create graphic design for pretty much anything and print it too. Can you print business cards? Yes. What about a brochure? Yes. Hmmm… Can you make outdoor banners? Of course we can! We are friendly and do not bite. We even have 6 phone lines to make sure you can reach us. :-) Additional Services Graphic Design, Branding and Printing Services. Business cards, Brochures, Postcards, Direct mail, Signage, Apparel Printing, Forms, Truck and Car Wraps & More! Notes... 274 Printing, Publications & Promotional Products Page-per-Page Silver Partner Phil Hoffman 2535 W. Fairview St., 104 Chandler, AZ 85224 Phone 480-821-0985 Fax 480-821-2472 Email [email protected] www.pageperpage.com Additional Contacts Lindsay Hoffman Email [email protected] A set of companies providing marketing communications, printing services, publishing, and “in-house” print management solutions. Notes... 275 Printing, Publications & Promotional Products Tortuga Promotions Silver Partner Robyn McKee 522 W. 1st St., 106 Tempe, AZ 85281 Phone 480-966-9076 Fax 480-966-9397 Email [email protected] www.tortugapromotions.com Notes... 276 Real Estate Data & Information Systems HomeWiseDocs.com Silver Partner Bruce Gran 4773 Mangels Blvd. Fairfield, CA 94534 Phone 866-925-5004 Cell 866-925-5004 Email [email protected] www.homewisedocs.com Notes... 277 Real Estate Data & Information Systems Real Estate Data Solutions Silver Partner Sal Schamante 315 W. Elliot Rd., 107-236 Tempe, AZ 85284 Phone 480-248-8014 Fax 480-247-2432 Cell 602-705-4757 Email [email protected] www.redatasolutions.com Additional Contacts JR Robinson Cell 602-315-3274 Email [email protected] Additional Services Ownership and Foreclosure History reports specific to your properties, Property Monitoring for non title transfers, And more..... Notes... 278 Reserve Study Firms Association Reserves Silver Partner DJ Vlaming 4733 E. Firestone Dr. Chandler, AZ 85249 Phone 480-361-5340 Fax 480-634-4616 Email [email protected] www.reservestudy.com Additional Contacts Will Shafer Email [email protected] Notes... 279 Reserve Study Firms FD Reserve Studies, LLC Silver Partner Barbie Augsburger 17147 S. 174th Dr. Goodyear, AZ 85338 Phone 623-398-7471 Fax 623-386-4405 Cell 512-633-3012 Email [email protected] www.fdreservestudies.com Notes... 280 Reserve Study Firms Reserve Advisors Silver Partner Jacque Martin 735 N. Water St., 175 Milwaukee, WI 53202 Phone 800-221-9882 Fax 414-272-3663 Email [email protected] www.reserveadvisors.com Notes... 281 Residential & Commercial Property Management Western Vistas Silver Partner Paul McFarlane PO Box 93008 Phoenix, AZ 85070 Phone 623-877-9400 Fax 623-877-9463 Email [email protected] www.westernvistasproperties.com CMCA: 5296571, AMS: 5296571 Notes... 282 Restoration Services Abracadabra Restoration Gold Partner Barbara Camacho 4814 N. Shamrock Pl. Tucson, AZ 85705 Phone 520-323-3261 Fax 520-888-0816 Cell 520-940-4647 Email [email protected] www.abrarest.com Additional Contacts Breck Grumbles Cell 520-940-4637 Email [email protected] GCL: 107117, GCCL: 107134 Abracadabra Restoration - Since 1981 offers 24-hr Emergency Service and Repairs. One Call Does It All! Additional Services Bio-hazard clean up and repairs Asbestos Abatement Notes... 283 Restoration Services Arizona Fire & Water Restoration, Inc. Platinum Partner Lyle Book 4645 S. 36th St. Phoenix, AZ 85040 Phone 480-775-8000 Fax 602-424-7707 Cell 480-695-3142 Email [email protected] www.azfirewater.com B: 065873, B: 072526 Arizona Fire and Water, Inc. is a fire & water restoration and mold remediation contractor serving Arizona since 1952. We are a mitigation focused, full service and transparent contractor, specializing in commercial restoration, and a BBB “Business Ethics Award” and Big 50 Award winner. Additional Contacts Brad Johnson Cell 480-340-7022 Email [email protected] Additional Services Fire, Smoke Storm, Water, Mold, Contents, General Contracting Notes... 284 Restoration Services BME Development Silver Partner Mark Bitting PO Box 72985 Phoenix, AZ 85050 Phone 602-464-3938 Fax 602-324-9624 Cell 602-405-1154 Email [email protected] www.bmedevelopment.com Additional Contacts Kendra Goss Email [email protected] GC-B-Res: ROC100480, GC-B1-Comm: ROC228766, EPA-RRP: NAT-93076-1, IICRC: 199444 Additional Services Full Service General Contractor 24/7 Emergency Service Mitigation Services. Notes... 285 Restoration Services First Choice Restoration, Inc. Silver Partner Meghan Westendorf 1310 N. Mondel Dr. Suite 102 Gilbert, AZ 85233 Phone 480-981-1131 Fax 480-844-1461 Email [email protected] www.restore1.net Notes... 286 Restoration Services Interstate Restoration Silver Partner Gina Rouban 4665 S. Ash Ave., G-13 Tempe, AZ 85282 Phone 602-714-7290 Fax 602-839-1043 Email [email protected] www.interstaterestoration.com ROC: 263330, ROC: 263331 Notes... 287 Restoration Services McBride Gold Partner John McCurry 22246 N. 19th Ave. Phoenix, AZ 85027 Phone 855-516-2400 Fax 855-516-2401 Cell 602-403-6720 Email [email protected] www.mcbriderestoration.com B: 147414, B1: 147415, L42: 204075 Notes... 288 Restoration Services Paramount 911 Restoration and Construction Silver Partner Suzanne White 2628 W. Birchwood Cir., Building D Mesa, AZ 85202 Phone 480-289-4911 Fax 480-704-7421 Cell 480-550-0337 Email [email protected] www.restorationarizona.com Additional Contacts John Merrill Cell 480-274-8027 Email [email protected] Brian Gleason Cell 480-329-0451 Email [email protected] ROC: 276151 Additional Services We are a premier emergency restoration and reconstruction contractor, including damage caused by fire, water, storm or any general contracting need. Notes... 289 Restoration Services Pinnacle Restoration, LLC Platinum Partner Dave Watkins 2451 W. Birchwood Ave., Suite 108 Mesa, AZ 85202 Phone 480-988-5304 Fax 480-988-5307 Email [email protected] www.pinnaclerestore.com Additional Location Dan Chavez 3544 N. Romero Rd., Suite 148 Tucson, AZ 85705 Phone 520-293-2770 Cell 520-370-1077 Residential: ROC179153, Commercial: ROC208146 At Pinnacle Restoration our goal is to provide quality residential and commercial construction specializing in fire, water, storm, and mold restoration. Holding general contractorís licenses, we know what it takes to make a job go smoothly from beginning to end. With the right plan of action, to the skilled execution, we make a committed effort to deliver quality workmanship and provide competitive pricing. Notes... 290 Restoration Services Rocky Mountain Restoration Silver Partner Jillian Farnsworth 728 N. Monterey St. Gilbert, AZ 85233 Phone 480-969-2860 Fax 480-833-9382 Cell 480-521-8330 Email [email protected] www.rmraz.com KB1: 281739 Notes... 291 Restoration Services Seamless Services, Inc. Platinum Partner Doug Austin, Jr. 222 S. Date St. Mesa, AZ 85210 Phone 480-964-1052 Fax 480-615-3278 Cell 480-518-4193 Email [email protected] www.seamlesscontracting.com ROC: 258821, 264322 Full service general contractors specializing in Restoration and Roofing. 24 Hour Emergency Fire/Flood/Storm/Mold damage service. Full roofing division that can handle all roof types, and can provide roofing consulting. Specialized in capital improvements, special projects and construction defects. Notes... 292 Roofing Contractors Canyon State Roofing & Consulting Silver Partner Robyn Charland 4809 E. Thistle Landing, 100 Phoenix, AZ 85044 Phone 602-400-1635 Email [email protected] www.canyonstateroofs.com Additional Contacts Jim McLain Email [email protected] ROC: K-42 276078 Notes... 293 Roofing Contractors Jim Brown & Sons Roofing Co., Inc. Silver Partner Tom Knudsom 5537 N. 59th Ave. Glendale, AZ 85301 Phone 623-247-9252 Fax 623-435-8577 Email [email protected] www.jimbrownandsonsroofing.com Additional Contacts Jessica Rudd Email [email protected] K45: 198099, L42: 082024, C42: 061127 Notes... 294 Roofing Contractors Paramount Roofing, LLC Platinum Partner Brian Gleason 2628 W. Birchwood Cir., Building D, Suite 139 Mesa, AZ 85202 Phone 480-292-7929 Fax 480-704-7421 Cell 480-329-0451 Email [email protected] www.paramountroofingaz.com Additional Contacts Jeff Hansen Cell 602-677-3687 Email [email protected] Suzanne White Cell 480-550-0337 Email [email protected] ROC: 266468 Paramount Roofing, LLC is local, family-owned business with over 25 years in the valley. Paramount completes roofing projects across the entire valley. Paramount Roofing is very well-versed in the needs of property managers and HOA’s. Please feel free to contact us for any of your roofing needs. Notes... 295 Roofing Contractors Red Mountain Roofing, LLC Silver Partner Codi Figueroa PO Box 31598 Mesa, AZ 85275 Phone 480-268-7379 Fax 480-889-0146 Email [email protected] www.redmountainroofing.com Additional Contacts Chris Figueroa Cell 480-251-7786 Email [email protected] ROC: 262642 Additional Services Specializes in maintenance programs and re-roofing of residential, commercial, custom homes and storm damages. Licensed in Arizona since 1987. Notes... 296 Roofing Contractors RENCO Roofing Platinum Partner Shannon Simonson 11201 N. 23rd Ave., 200 Phoenix, AZ 85029 Phone 602-867-9386 Fax 602-867-9387 Email [email protected] www.rencoroofing.com Additional Contacts Debbie Rudd Cell 602-769-3097 Email [email protected] Eric Lahti Cell 602-867-9386 Email [email protected] Additional Location Valerie Turpin Email [email protected] ROC: 195475, ROC: 196424 Family owned commercial & residential roofing company. We cover it all: Tile, shingle, foam. We are available for all size roofing repairs as well as large roofing jobs. A quality company with superior service! Notes... 297 Roofing Contractors Roofing Consultants of Arizona, Inc. Silver Partner Janelle Nicholas 8703 E. Mackenzie Dr. Scottsdale, AZ 85251 Phone 480-941-5486 Fax 480-968-1316 Email [email protected] www.roofingconsultantsofaz.com Notes... 298 Roofing Contractors Roofing Southwest Platinum Partner Nate Roberts 2401 E. Magnolia St Phoenix, AZ 85034 Phone 480-752-8550 Fax 480-557-5967 Cell 480-364-1429 Email [email protected] www.roofingsouthwest.com With over four decades of successful business, Roofing Southwest has matured as an industry leader in roofing and deck coatings for condominiums and townhomes. We live by our business philosophy of providing “value engineered” solutions for every budget. Notes... 299 Roofing Contractors Southwest Roofing Consultants, Inc. Silver Partner Pat Lyons 23103 N. 21st Ave., 100 Phoenix, AZ 85027 Phone 602-995-0056 Fax 602-995-9220 Email [email protected] www.swrcaz.com Additional Contacts Kelly Kinion Email [email protected] Notes... 300 Security Systems, Guards & Services Blue Steel Security Services Silver Partner Michelle Howland 609 E. Oregon Ave., Suite 200 Phoenix, AZ 85012 Phone 602-283-4827 Fax 602-281-6508 Cell 602-359-0326 Email [email protected] www.thebluesteelteam.com Additional Location Wayne Booher Email [email protected] Dept. of Public Safety: 1595515 Notes... 301 Security Systems, Guards & Services Bolt Security Guard Services Silver Partner Diana Zellers 16039 N. 82nd St. Scottsdale, AZ 85260 Phone 480-860-5470 Fax 480-860-5040 Cell 602-757-6684 Email [email protected] www.boltguardservices.com Additional Contacts Debra Krutz Cell 602-577-7502 Email [email protected] John Winkler Cell 480-860-5470 Email [email protected] DPS: 1003227 Additional Services Services include: Guards, Roving Patrol, Parking Patrol, Security for Events, Alarm Response, and Answering Service Notes... 302 Security Systems, Guards & Services Emerald Security Group Silver Partner Bill Schultz 5333 N. 7th St., B105 Phoenix, AZ 85014 Phone 623-251-6056 Fax 623-251-6838 Cell 602-448-8489 Email [email protected] www.esgroupusa.com Private Secuirity Agency: 1569940 Notes... 303 Security Systems, Guards & Services Protection 1 Silver Partner Rene Castro 8126 N. 23rd Ave., A-E Phoenix, AZ 85021 Phone 602-532-6408 Fax 602-532-6429 Cell 480-295-0198 Email [email protected] www.protection1.com Notes... 304 Security Systems, Guards & Services Secureone Security Services Silver Partner Jim McGovern 6221 N. 35th Ave., 9 Phoenix, AZ 85017 Phone 602-841-0144 Fax 602-841-1354 Email [email protected] www.secureone.us Additional Contacts Randy Fister Cell 602-348-5544 Email [email protected] Shawn Crane Cell 623-225-2539 Email [email protected] Security Agency: 100-3621 Additional Services Security Officer and Patrol Services Notes... 305 Security Systems, Guards & Services Securitas Security Services USA, Inc. Silver Partner Amy Naccari 2122 E. Highland Dr., 100 Phoenix, AZ 85016 Phone 602-414-3652 Fax 818-706-6247 Cell 602-350-6396 Email [email protected] www.securitasinc.com Additional Contacts Brent Fuentes Cell 520-468-2681 Email [email protected] Joe Kolar Cell 602-414-3657 Email [email protected] Private Security Guard Agency License: 1003466 Notes... 306 Security Systems, Guards & Services Trident Security Services, Inc. Gold Partner Carrie Bailes 2085 S. Cottonwood Dr. Tempe, AZ 85282 Phone 480-375-8556 Fax 480-545-8850 Email [email protected] www.trident-security.com Guard Agency: 1003110 Trident is Arizona’s premier guard services provider - since 2002. #1 in HOA guard services; more officers securing communities than any other firm. Notes... 307 Security Systems, Guards & Services Unified Protective Services, Inc. Silver Partner Steve Farid 2338 W. Royal Palm Rd., J Phoenix, AZ 85021 Phone 800-635-2010 Fax 310-263-2535 Cell 310-350-1755 Email [email protected] www.unifiedprotectiveservices.com Additional Contacts Delano Fields Cell 310-350-3285 Email [email protected] Security: 1617268 Notes... 308 Security Systems, Guards & Services Universal Protection Service Silver Partner Chris Vetter 3030 N. Central Ave., 508 Phoenix, AZ 85012 Phone 602-273-0900 Fax 602-277-0372 Cell 602-828-3926 Email [email protected] www.universalpro.com Additional Contacts Doug Brown Cell 602-501-2801 Email [email protected] AZDPS: 1003458 Notes... 309 Security Systems, Guards & Services Urban Tactical Security Silver Partner Bryon Elsberry 18631 N. 19th Ave., 158-168 Phoenix, AZ 85027 Phone 602-328-0005 Email [email protected] www.urbantacticalsecurity.com Notes... 310 Security Systems, Guards & Services V.S.S. Security Services Silver Partner Tom Vigilante, Jr. 1717 W. Northern Ave., 200 Phoenix, AZ 85021 Phone 602-778-6700 Fax 602-778-6701 Email [email protected] www.vss-security-services.com Additional Contacts Anthony Rumore Cell 602-861-9900 Email [email protected] Craig Bricker Cell 520-292-6622 Email [email protected] Notes... 311 Security Systems, Guards & Services Whelan Security Silver Partner Nick Meadows 40 N. Central Ave., Suite 1400 Phoenix, AZ 85004 Phone 602-283-1006 Cell 314-296-9471 Email [email protected] www.whelansecurity.com Arizona Private Security Guard Agency License: 1596583 Additional Services In addition to traditional security guard services, Whelan Security has experience and expertise in providing security officers licensed as paramedics, EMTs, and firefighters in the state of Arizona. Notes... 312 Signs ALB Industries Corp. Silver Partner Dave Wilhelmsen 315 S. Siesta Ln. Tempe, AZ 85281 Phone 480-731-6968 Fax 480-731-9071 Email [email protected] www.albsigns.com Notes... 313 Signs Summit West Signs Gold Partner Dana Duncan 335 E. Baseline Rd. Gilbert, AZ 85233 Phone 480-926-3465 Fax 480-926-7350 Email [email protected] www.SummitWestSigns.com Additional Contacts Mike Laporte Email [email protected] SummitWest Signs - The most experienced & respected multi-family sign supplier. Innovative solutions, free quotes & design, outstanding quality and value. Notes... 314 Signs TS&G Signs & Displays Gold Partner Cassandra Baumann 729 N. Golden Key St. Gilbert, AZ 85233 Phone 480-967-6029 Fax 480-967-1191 Email [email protected] www.tsgsigns.com Additional Contacts Lynlee Norde Email [email protected] L38: 285545 TS&G is a full service sign company with 30 years of experience offering design, manufacturing, construction and installation of all types of signage. Notes... 315 Solar Products & Services Heliocol Solar Silver Partner Kelly Dancer 2305 W. Huntington Dr. Tempe, AZ 85282 Phone 602-454-7000 Fax 602-454-7002 Email [email protected] www.heliocolwest.com Notes... 316 Telecommunication Services Cox Communications Silver Partner Randy Rolland 1550 W. Deer Valley Rd. Phoenix, AZ 85027 Phone 623-328-3215 Fax 623-328-7500 Cell 602-694-1537 Email [email protected] www.cox.com Notes... 317 Tree Services Phoenix Trim-A-Tree, LLC Silver Partner Bruce Fennig 3722 W. Superior Ave. Phoenix, AZ 85040 Phone 480-962-0701 Email [email protected] www.phoenixtrimatree.com Notes... 318 Tree Services Tree Doctors, Inc. Silver Partner Benjamin Fillmore 1327 W. San Pedro St. Gilbert, AZ 85233 Phone 480-844-4037 Fax 480-964-2412 Email [email protected] www.treedoctorsinc.com Notes... 319 Tree Services Urban Forest Tree Care, Inc. Silver Partner Deana Chiavola PO Box 15131 Phoenix, AZ 85060 Phone 602-808-7781 Fax 602-808-9093 Email [email protected] www.UrbanForestTreeCare.com Additional Contacts Bryan Griffin Cell 602-757-4826 Email [email protected] AZ ROC: 261888, AZOPM: 8399 Notes... 320 Waste, Recycle & Disposal Services Arizona Sanitation Services Gold Partner Rachel McGlumphy (Phoenix) PO Box 1750 Scottsdale, AZ 85252 Phone 480-736-0201 Fax 480-736-1710 Email [email protected] www.arizonasanitation.com Additional Contacts Erin Kling Email [email protected] Additional Location Emma Fragoso (Tucson) Email [email protected] Arizona Sanitation Services offers residential garbage services in both the Tucson and Phoenix areas, as well as roll off containers. Notes... 321 Waste, Recycle & Disposal Services Republic Services Silver Partner Karyl Thomas 4811 W. Lower Buckeye Rd. Phoenix, AZ 85043 Phone 602-605-4000 Fax 602-442-6309 Cell 520-519-4855 Email [email protected] www.republicservices.com Additional Location Karyl Thomas (Tucson) 5055 S. Swan Rd Tucson, AZ 85706 Cell 520-519-4855 Email [email protected] Notes... 322 Waste, Recycle & Disposal Services Right Away Disposal Gold Partner Jeremy Takas 3755 S. Royal Palm Apache Junction, AZ 85119 Phone 480-980-9100 Fax 480-983-9102 Email [email protected] www.RightAwayDisposal.com Additional Contacts Taylor Allen Cell 480-907-9298 Email [email protected] RAD offers residential curbside trash & recycling services in Pinal, Pima & Maricopa County. RAD also provides commercial Rolloff & Frontload Service. Notes... 323 Waste, Recycle & Disposal Services Waste Management Silver Partner Julie Fanning 222 S. Mill Ave., 333 Tempe, AZ 85281 Phone 602-725-0486 Cell 602-725-0486 Email [email protected] www.wm.com Additional Location Jill Burris 5200 W. Ina Rd Tucson, AZ 85743 Phone 520-982-1945 Cell 520-982-1945 Email [email protected] Notes... 324 Water Management & Services Desert Care Landscape Resources, LLC Silver Partner Jeff Meyer PO Box 65971 Phoenix, AZ 85082 Phone 602-455-4490 Fax 602-455-4784 Cell 602-549-5434 Email [email protected] www.desertcarelandscape.com Additional Contacts Joseph Sirek Cell 480-619-2024 Email [email protected] Notes... 325 Water Management & Services Liquid Technologies Silver Partner Tom Foley PO Box 10668 Glendale, AZ 85318 Phone 602-717-5269 Fax 623-825-2717 Email [email protected] www.landscapewater.com Additional Contacts Chris Husband Email [email protected] A-1, C-1: 278673, 278674 Notes... 326 Water Management & Services StormWater Pros, LLC Silver Partner Brig Christensen 771 N. Golden Key St., E Gilbert, AZ 85233 Phone 480-926-1003 Fax 480-813-9612 Cell 480-620-2517 Email [email protected] www.stormwaterprosllc.com Additional Contacts Cindy Johnson Cell 480-926-1003 Email [email protected] Amaron Merrill Cell 602-370-5973 Email [email protected] General Engineering A: ROC 269340 A, AZ Profession Engineering License: 43834 Additional Services Drywell Maintenance, Drywell Installs, Civil/Drainage Engineering, Drainage Defect Analysis, Drainage Contracting, Sewer Cleaning & CCTV Inspections Notes... 327 Water Management & Services Torrent Resources Silver Partner Jeremy Livengood 1509 E. Elwood St. Phoenix, AZ 85018 Phone 602-268-0785 Fax 602-268-0820 Email [email protected] www.cleanmydrywell.com Additional Contacts Neva Dengler Email [email protected] AZ Lic.: R0C070465 A, AZ Lic.: R0C047067 B-4, AZ Lic.: ADWR 363 Notes... 328 BYLAWS & ETHICS BYLAWS & ETHICS Bylaws Amended and Restated Bylaws of the Arizona Association of Community Managers As Amended by the Board, March 20, 2013 1Name. The name of the Association is the Arizona Association of Community Managers. 2Purpose. The primary purpose of the Association is to serve as a business organization for community management companies and others who share similar interests. 3 Members and Affiliates. The Association will have members and affiliates in the following classes and with the following rights: 3.1 Classes of Members and Affiliates. Members and affiliates of the Association are divided into the following classes: (a) Management Company. Any community management company that has at least one service contract with an Arizona community association. The board of directors may, from time to time establish levels of Management Company membership, with Management Company members places in levels based on the aggregate number of dwelling units contained in Arizona community associations for which each Management Company has service contracts or on other objective measurements of size established by the board of directors; (b)Individual Members. Individuals who (1) serve as an onsite Community Association Manager, (2) are employed as the HOA coordinator by a community association, builder or developer in Arizona, (3) are an employee of a non-member community management company, or (4) earned CAAM® certification as a community manager but are no longer practicing community managment; and 329 Bylaws (c) Affiliates. Individuals and business entities that do not qualify under any of the member categories above may apply and be approved for affiliate status in the manner provided for in these bylaws. Affiliates are not members, but may be divided into further sub-classifications using procedures established by the board of directors. 3.2 Membership Standards; Application and Approval of Members. The board of directors will establish membership standards and affiliate standards, which may be embodied in policies of the Association. The board of directors will establish an application and approval process for applicants under which: (a) an applicant must demonstrate that the applicant meets the Association’s standards for membership or affiliate status, certify the classification for which the applicant qualifies and agrees to conform to the Association’s policies applicable to such status; and (b)the board of directors or a committee authorized by the board of directors will approve the application. Applicants will become members or affiliates only upon approval in accordance with the process the board of directors establishes. 3.3 Annual Census; Changes in Membership Class or Level. Continuing members must annually certify the class of membership for which they qualify and provide to the Association annual census information requested by the Association. The information requested in the census will include information the Association determines is necessary to establish the class and level of membership for which a member qualifies but will not include confidential business information (such as the identity of community associations served by the member). The Association will move each member to the class or level of membership for which the member qualifies at the time of each census. Members will remain in the class and level for which they qualified at the time of their most recent census until the next census is due, and will not move to a different class or level of membership even if they qualify for a different class or level in the interim. A member who fails to provide the required census information by the due date the Association establishes may be suspended by the board of directors from the due date until the date the member provides the census information. 330 Bylaws 3.4 Member Discipline. The board of directors may establish policies and procedures for member and affiliate discipline. Such policies and procedures may establish sanctions for members and affiliates who fail to comply with the Association’s policies and procedures as well as the processes for determining such sanctions. Sanctions may include expulsion, suspension, fines, and other consequences appropriate under the circumstances. (a) Violations permitting sanctions. The board of directors may establish categories of violations for which members or affiliates may be sanctioned, including but not limited to: (1) Failure to comply with the Association’s policies applicable to such member or affiliate, including its standards for member and affiliate behavior; (2) A member’s or affiliate’s, or its senior management’s, conviction of, or plea of guilty or “no contest” with respect to, charges of serious criminal conduct related to the member’s or affiliate’s business. The board or a committee authorized by the board is responsible for determining whether a matter involves serious criminal conduct; or (3) Failure to pay dues or special assessments, or to make any certification required by these bylaws, within the times (including grace periods) established by the board of directors. (b)Procedure. The board of directors will establish procedures under which the board of directors, or a committee authorized by the board of directors, may decide the sanctions the Association will impose on a member or affiliate who commits a violation permitting sanctions. (c) Interim Sanctions. The board of directors, or a committee authorized by the board of directors, may suspend a member or affiliate until completion of sanction proceedings. Upon such suspension the member will not be permitted to exercise voting rights or and the member or affiliate will not be permitted to otherwise participate in the Association’s activities until completion of the proceedings. 331 Bylaws 3.5Voting. On any matter for which the members have voting rights, the members will vote as a whole. No class of membership will have separate voting rights on any matter, unless required by applicable law. The members will have the number of votes set forth below: (a)Each Management Company Member will have the number of votes established by the board of directors based on the membership level in which the Management Company Member is placed pursuant to Section 3.1(a) of these bylaws; (b)Individual Members do not have voting rights on any matter; and (c) Affiliates do not have voting rights on any matter. 3.6 Dues and Special Assessments. The board of directors may set dues and make special assessments of the members and affiliates, based on the Association’s budget and financial needs. For Management Company members, dues and special assessments will be proportional to the number of votes for such members under these bylaws. For Individual Members and Affiliates, the board of directors may set dues and special assessments as it deems appropriate in its sole discretion. 3.7 No Transfer of Membership. A Member may transfer a membership in the Association only with the Association’s prior written consent. 3.8 Designation of Representative. Each member must designate a single person to represent the member. If the member does not designate another person, the Association will treat the chief executive officer or other person responsible for managing the member’s day to day operations in Arizona as the designated representative. The designated representative will be the only person authorized on behalf of the member: (a) to receive notices from the Association; (b)to cast the member’s vote at membership meetings; and 332 Bylaws (c) to serve on the board of directors. Either the designated representative or other persons a member designates may serve on other committees. 4 Meetings of Members. 4.1 Annual Meeting. The Association will hold an annual meeting of the members at least once every 15 months. The board of directors will establish the date and time of the meeting. At the annual meeting the members will: (a) elect (or announce the results of the written balloting for election of) directors; and (b)transact any other business properly brought before the meeting. 4.2 Special Meetings. The President or the board of directors may call special meetings of the Members. The President is required to call a meeting within 60 days after the President receives a written request for a meeting signed by members having 25% or more of the total authorized member votes. 4.3 Record Date. The board of directors may fix a date not more than 50 nor less than 10 days before the date of a member’s meeting as the record date for the determination of the Members entitled to vote at the meeting. If the board of directors does not fix a record date, the record date will be the date 10 days before the meeting. 4.4Place of Meeting. The person giving notice of a meeting will designate a suitable place for the meeting. 4.5 Notice of Meetings. The person giving notice of the meeting must send the written notice of the meeting not less than 10 nor more than 50 days before the date of the meeting. The notice must state the place, day and hour of the meeting. The Secretary is responsible for delivering the notice to each member who is entitled to vote by hand delivery or by first class U.S. Mail. 333 Bylaws 4.6Proxies. Members may not vote by proxy. Only a designated representative may cast a member’s vote. 4.7Minutes. The Association will record minutes at all meetings of Members. 4.8Quorum. A quorum is present at a properly noticed meeting if members are present who hold at least 25% of the voting power of the members. 4.9 Voting by Mail or other Voting System. The Association may hold director elections and other member votes using mail ballots or electronic voting. The board of directors, or other committee authorized by the board of directors, will establish the procedures for voting. If a vote is taken by mail or electronic voting, the Association must give written notice of the voting to all members entitled to vote and the vote of 25% of the voting power of members entitled to vote is required to establish a quorum for the vote. 4.10 Vote Required. Unless a greater vote is required by these bylaws or applicable law, and if a quorum is established, matters presented to the members at a meeting, by mail ballots, or by electronic voting will be approved only if a majority of the votes cast on the matter are voted in favor. 4.11No Cumulative Voting for Directors. Members may not cumulate their votes in the election of directors or any other matter presented to the members. 5 Board of Directors 5.1Powers. The board of directors will manage the business of the Association and may exercise all powers of the Association. (a)Budgets. The board of directors will approve the operating budgets of the Association. (b)Policies. The board of directors may adopt policies for the functioning of the Association and its programs. 334 Bylaws 5.2 Number and Qualification of Directors. (a) The board of directors will consists of the number of persons designated from time to time by the board of directors, but not more than 12 or less than 3 directors. If the board of directors reduces the number of directors all directors whose terms have not yet expired and who are in good standing will be allowed to serve the balance of their terms even though the resulting number of directors exceeds the number set by the board of directors. (b)Only persons who are designated representatives of Management Company members are eligible to serve as directors. A person who ceases to be a designated representative of a Management Company member will be deemed to have resigned. Vacancies resulting from such a resignation will be filled in the manner provided in these bylaws. 5.3 Terms of Directors. Directors’ terms will be two years. The terms of one-half of the directors will expire each year, except that one extra director’s term will expire every other year if there are an odd number of directors. All elections and appointments of directors under these bylaws will be made in a manner that preserves the staggering of terms. 5.4 Election of Directors. The members will elect the directors at the annual meeting (or by mail ballot or electronic voting before the annual meeting), using procedures established by the board of directors. 5.5 Filling Vacancies. If a director’s position becomes vacant other than under Section 5.9, the board of directors will select a replacement to serve the remainder of the vacant term. The director who fills a vacancy will serve for the unexpired term to which he or she is elected. 5.6 Director Meetings. (a) Regular Meetings. A regular meeting of the board of directors will be held immediately after, and at the same place as, the annual meeting of members. The board of directors may establish by resolution the time and place for additional regular meetings of the board. 335 Bylaws (b)Special Meetings. The President may, and on written request of two directors must, call special meetings of the board of directors. 5.7 Notice of Meetings. The President will notify all directors of regular and special meetings. Meetings may be held on not less than: (a) two days’ notice to each director personally, by telephone, by facsimile, or by electronic mail; or (b)five days’ notice to each director by mail. 5.8 Absence as Resignation. Absence from three consecutive meetings, or from four out of six successive meetings, constitutes an irrevocable offer by a director to resign from the board. A resignation becomes effective, and the position is vacated, upon vote of the board of directors to accept the resignation with a two-thirds vote required for acceptance. 5.9 Removal by the Members. The members may remove a director with or without cause. In order to remove a director, two-thirds of the votes cast by the Members must be voted for removal at a duly noticed meeting where a quorum is present. If a director is removed by vote of the members, then the members may at the same meeting elect a successor to fill the vacancy and the successor will fill the unexpired term of the director removed. 6 Meetings and Procedures for the Board and Committees. 6.1 Quorum for the Board of Directors and Committees. Except as otherwise specifically provided by law, by the articles of incorporation, or by the resolution establishing a committee: (a) a majority of the directors then in office constitutes a quorum of the board of directors; and (b)a majority of the members of a committee constitutes a quorum of 336 the committee. Bylaws If a meeting is commenced with a quorum, business may continue until adjournment of the meeting notwithstanding the withdrawal or temporary absence of sufficient persons to reduce the number present to less than a quorum. 6.2 Vote Required. If a quorum is present, the vote of a majority of those present and voting is sufficient to conduct the business of the board or committee. 6.3 Participation in Meetings. At the discretion of the board of directors or committee, the board of directors or committee may allow members to participate in meetings using conference telephone or similar communications equipment that permits all persons participating in the meeting to hear each other. 6.4 Attendance of Guests. The board of directors or a committee may invite any person who is not a director or a committee member to attend a meeting of the board of directors or committee. The chair of the board or committee may exclude persons who are not directors or committee members from all or part of any meeting. 6.5Adjournment. If a quorum is not established for a meeting, the directors or committee members present may adjourn the meeting from time to time, without notice other than announcement at the meeting, until a quorum is present. 6.6 Action by Consent. The board of directors or a committee may take action without a meeting if all directors or committee members consent in writing. The Association will file the writing or writings with the minutes of the board of directors or committee. A consent may be signed in counterpart. 6.7 Waiver of Notice. Any director or committee member may waive notice of a meeting by executing a written waiver of notice. A director or committee member who attends a meeting waives notice unless the director or committee member (a) attends the meeting for the express purpose of objecting to the notice or call of the meeting and (b) announces this purpose at the commencement of the meeting. 337 Bylaws 6.8 Minutes of Meetings. The Chair will keep, or have kept, minutes of meetings of the board of directors. The chair of each committee designated by the board of directors will determine whether to keep minutes for meetings of the committee and, if they are kept, will keep them or have them kept. The President will file the minutes as part of the Association’s records. 7 Officers of the Board 7.1 Designation of Board Officers and Executive Committee. The officers of the board include the Chair, Chair-Elect, one or more Vice-Chair(s), Immediate Past Chair, Secretary, and Treasurer. 7.2 Appointment and Term of Office. The board of directors will appoint the officers of the board for one-year terms. Officers of the board serve at the pleasure of (and may be removed by) the board of directors. 7.3 Qualification for Officers of the Board. Only persons who aredirectors are qualified to serve as an officer of the board, except that an individual may serve as Immediate Past Chair even if he or she is not a director. If an officer of the board ceases to be a director he or she will automatically also cease to be an officer of the board. 7.4Vacancies. The board of directors may fill a vacancy in any board office. 7.5 Duties of Officers of the Board. (a)Chair. The Chair is the presiding officer of the board of directors. The Chair will: (1) preside at member, board of directors and executive committee meetings; (2) officially represent the Association as requested by the board of directors and as is otherwise appropriate; (3) appoint the chair of committees established by the board of directors after consultation with the President; and 338 Bylaws (4) perform other duties as requested by the board of directors or executive committee. (b)Chair-Elect. The Chair-Elect will: (1) serve as chair of the Nominating Committee; (2) serve as acting chair if the Chair is unable to perform his or her duties due to an absence or temporary disability; and (3) perform other duties as requested by the board of directors or executive committee. (c) Immediate Past Chair. The Immediate Past Chair will perform duties as requested by the board of directors or executive committee. If the Immediate Past Chair is a director then he or she is entitled to notice of, and to vote at, meetings of the board of directors and executive committee. If the Immediate Past Chair is not a director then: (1) he or she will be given courtesy notice of meetings of the board of directors and executive committee; however, a failure to give such notice will not affect the validity of the meeting; and (2) he or she will not vote at meetings of the board of directors and executive committee. (d)Vice-Chair. The Vice-Chair will: (1) perform the duties of the Chair if both the Chair and Chair-Elect are absent or disabled; and (2) perform other duties as requested by the board of directors or executive committee. (e)Secretary. The Secretary will: (1) keep, or arrange to have others keep the minutes of meetings of the members, the board of directors, and committees of the Association; 339 Bylaws (2) see that all notices are duly given in accordance with the provisions of these bylaws or as required by law; (3) be, or supervise, the custodian of the Association’s records; (4) keep, or arrange to have others keep, a register of the addresses of each member; (5) perform duties incident to the office of Secretary; and (6) Perform other duties as requested by the board of directors or executive committee. (f)Treasurer. The Treasurer will: (1) maintain or supervise custody of the funds and securities of the Association and the books of account; (2) provide oversight for the deposits of the funds of the Association in the bank or banks the board of directors designates; (3) have the books of account monitored on a current basis; (4) see that financial statements and other reports are provided to the officers, board of directors, and executive committee at proper times; and (5) see that adequate and correct accounts of the financial transactions of the Association are kept, using accepted accounting and bookkeeping methods. 8 President and Other Officers 8.1Status. The board of directors may appoint a President and other officers for the Association who may be employees of the Association and need not be directors. 340 Bylaws 8.2 Appointment and Removal. The President and other officers serve at the pleasure of, and may be removed by, a vote of a majority of the entire board of directors. 8.3 President’s Duties. The President will: (a) serve as the chief executive officer of the Association and may use the title of CEO as well as President; (b)serve as the general business agent of the Association; (c) manage the employees and facilities of the Association under the policies and direction of the board of directors and executive committee; (d)promote the organization and development of the Association; and (e) serve as the corporate officer in filing any official reports or forms required by local, state or federal agencies or governments. 8.4 Other Officers. The board of directors may appoint other officers and, when appointing them, will establish their duties and authority. 9Committees 9.1 Executive Committee. The officers of the board, collectively, constitute the executive committee. (a) Powers of Executive Committee. The executive committee has the powers of the board of directors between meetings of the board of directors, and the powers specified in the articles of incorporation, but do not possess any authority of the board of directors prohibited to it by law or by the articles of incorporation. The board of directors may further restrict the power and authority of the executive committee. (b)Duties. The executive committee will advise, counsel with, and make recommendations to, the Chair, the board of directors, and the President regarding finances, management, policy, and other business coming before the Association. 341 Bylaws (c) Required Meetings. The executive committee will meet on dates selected by the Chair or the President. 9.2 Other Committees. The board of directors may establish other regular, special, or advisory committees. These may include a nominating committee and a professional standards committee. The resolution establishing a committee will establish its powers and duties. At the discretion of the board of directors, persons serving on a committee need not be directors. 9.3 Notice of Committee Meetings. Committees will meet at times and places determined by the Chair, by the chair of the committee, or by the President after consultation with the Chair. Committees must provide the same notice as is required for special meetings of the board of directors. Committees may establish regular meeting dates. 9.4 Service on Committee. Committee members serve at the pleasure of the board of directors. 10Indemnification of Directors and Officers 10.1 Indemnification. The Association will hold harmless and indemnify each of its directors, officers and committee members (“indemnitee”) against all liability and expense incurred by indemnitee in connection with any threatened or actual proceeding resulting from indemnitee’s service to the Association or to another entity at the Association’s request. The Association will provide indemnity under the procedure set forth in these bylaws and to the fullest extent allowable under the Arizona Nonprofit Corporation Act. 10.2 Exclusions. Except as permitted by law the Association will not indemnify indemnitee for conduct listed in A.R.S. Section 10 3202.B.1. 342 Bylaws 10.3 Procedure. (a) Indemnitee must notify Association promptly of the threat or commencement of any proceeding for which indemnitee intends to seek indemnification. (b)Association is entitled to assume indemnitee’s defense with counsel reasonably satisfactory to indemnitee, unless indemnitee provides Association with an opinion of counsel reasonably concluding that there may be a conflict of interest between indemnitee and Association in the defense of the proceeding or legal action. (c) If Association assumes the defense, Association is not liable to indemnitee for legal or other expenses subsequently incurred by indemnitee. 10.4 Expense Advances. Association will advance expenses incurred or to be incurred by indemnitee in defending a proceeding subject to the following requirements: (a) the Association must receive notice of the expenses; (b)indemnitee must furnish the Association with a written affirmation of the indemnitee’s good faith belief that the indemnitee has met the proper standard of conduct; (c) indemnitee or a representative must furnish the Association with a written undertaking to repay the advance if it is ultimately determined (after expiration or exhaustion of any appeal rights) that the indemnitee did not meet the standard of conduct; and (d)the Association must determine that the facts then known to it would not preclude indemnification. 343 Bylaws 10.5 Settlement of Claims. The Association is not obligated to indemnify indemnitee for any amounts incurred in settlement if settlement is made without Association’s prior written consent. Association will not enter into any settlement that would impose any penalty or limitation on indemnitee without indemnitee’s prior written consent. Neither Association nor indemnitee will unreasonably withhold consent to any proposed settlement. 10.6 Effect of Repeal. In order that indemnitee may rely on the indemnification promised by this bylaw, no repeal or amendment of this bylaw may reduce the right of indemnitee to payment of expenses or indemnification for acts of indemnitee taken before the date of repeal or amendment. 11 Fiscal Year. The Association’s fiscal year is from July l of each year through June 30 of the following year. 12 Budget and Annual Dues. 12.1Annual Budget. No later than 30 days before each fiscal year, the board of directors will approve an estimated annual budget for the upcoming fiscal year. The budget will take into account the estimated expenses and cash requirements for the year. 12.2 Dues. The estimated net expenses (after expected sponsorships and other revenues) of operating the Association will be assessed to the members and affiliates as dues. Dues of Management Company members will be allocated as provided in Section 3.6 and dues of other classes of members and of affiliates will be established by the board of directors. The Association will invoice members and affiliates dues in accordance with this allocation. Members and affiliates are responsible to pay dues to the Association in accordance with the invoices. 344 Bylaws 12.3 Special Assessments. If the board of directors determines during any year that the funds budgeted for that year are, or will become, inadequate to pay the Association’s net expenses for any reason, including but not limited to, nonpayment of dues by other members or affiliates, the board of directors may make a special assessment to the members and affiliates to make up the deficit. The special assessment will be allocated to the members in the same proportions as dues under Section 12.2 and to the affiliates as the board of directors determines. Members and affiliates are responsible to pay their assessments when invoiced by the Association. 12.4 Refunds. If the board of directors determines that the amount collected or to be collected through dues is in excess of the Association’s needs for the current year (including appropriate reserves for the current and future years), the Board in its discretion may refund to the members or affiliates all or a portion of the excess, may reduce the amount of the dues, or may abate collection of dues as it deems appropriate. 12.5 Collection of Dues and Other Charges. The Association will collect dues, fees, charges, fines and penalties, together with interest, late charges and all costs, including but not limited to reasonable attorneys’ fees, incurred by the Association in collecting or attempting to collect delinquent dues, fees, charges, fines or penalties, whether or not suit is filed. 13Amendment. The board of directors may amend these bylaws by a two-thirds vote of the directors. The members have no right to vote on any amendment to these bylaws. 14Repeal of Previous Bylaws. These bylaws replace and supersede all previous bylaws of the Association. All previous bylaws are repealed and will have no further effect after the date of these bylaws. 345 Notes... 346 Code of Ethics CODE OF PROFESSIONAL ETHICS AND STANDARDS OF PRACTICE RECITALS A. In order to promote and enhance a high level of professional conduct among its membership and individual participants in the CAAM® Certification Program, the Arizona Association of Community Managers Inc. (“AACM”), hereby adopts the following Code of Professional Ethics and Standards of Practice (the “Code”). B.The Code was adopted by the Board of Directors of AACM as its official rules of conduct. The Code applies to any and all: 1. Management Company Members of AACM, 2. Individual Members of AACM, 3. Individuals participating in any part of the CAAM® Certification Program, including continuing education, regardless of membership or CAAM® Certification Program designation or certificate. 4. Graduates of the CAAM® Certification Program including Certified Arizona Association Managers (“CAAM®s”) and all other designations and certificates under the CAAM® Certification Program, regardless of membership. Individuals described in numbers 3 and 4 above shall herein be referred to as “Participants” for simplification purposes of this Code of Ethics only. C.Members and Participants engaged in the practice of community association management must observe all rules of conduct stated in the Code. D.A Member or Participant, as applicable, shall not permit anyone under the Member’s or Participant’s supervision or control to do anything that, if done by the Member or Participant, would violate the Code. Where a subordinate of a Member or Participant violates the Code while working under the supervision or control of a Member or Participant, the Member 347 Code of Ethics or Participant is accountable for the violation as if the Member or Participant, as applicable, committed the violation. E.All provisions of the Code are subordinate to all governmental regulations and are intended to be implemented in a manner that is consistent with applicable laws and regulations. Nothing in the Code requires or encourages a Member nor a Participant to violate applicable laws or regulations. F. References in the Code to a “client” refer to a community association for which a Member has agreed to provide management and other services. G.Any word of general usage contained herein shall be interpreted in light of the prevailing definition as contained in the then-current edition of Webster’s Unabridged Dictionary. CODE 1.00 General Standards. Loyalty, Fidelity and Integrity. Members and Participants shall act with loyalty, fidelity and integrity in all aspects of their relationships with clients and in all aspects of representing clients to third parties. Honesty. Members and Participants shall be honest and forthright in all professional dealings. Members and Participants shall not misrepresent, either by affirmative statement or material omission, their professional qualifications, experience or capabilities. Client Confidences. Members and Participants shall honor client confidences, and shall treat the business affairs and records of clients as confidential, unless directed or authorized otherwise by competent authority. Members and participants shall not make available to business vendors the names, addresses or telephone numbers of the members of a client without the prior written approval of the Board of Directors of the client. Professional Competence. Members and Participants with the authority to directly contract for management services with clients shall only 348 Code of Ethics accept engagements where such Member or Participant can reasonably expect to perform the services with professional competence. Due Professional Care. Members and Participants shall exercise due professional care in the performance of their duties. • Standard of Practice 1-01: Education. a.Each Member and each Participant shall strive to keep informed of new developments in community association management, including but not limited to, legal and accounting principles applicable to community associations. b.Each Management Company Member shall encourage appropriate continuing education for managers and other appropriate employees in community association management. Members may satisfy this requirement by requiring attendance at professional courses of the CAAM® Certification Program. Each Participant shall seek appropriate continuing education in community association management by attending professional courses of the CAAM® Certification Program. c.Each Member and each Participant shall encourage officers, Board members and committee chairs of clients to participate in courses and seminars designed to improve their abilities to serve community association members. • Standard of Practice 1-02: Use of CAAM® Program Designation(s). Only an individual may be a Certified Arizona Association Manager (CAAM®) or hold any other designation or certificate offered under the CAAM® Certification Program. Neither an individual person, an individual person’s company or organization, an Individual Member, a Management Company Member or representative of a Management Company Member, nor other affiliates of an organization engaged in community association management may represent that any individual person, Member or Participant is a Certified Arizona Association Manager (CAAM®) or holds any other designation or certificate offered by AACM at any time before certification is granted 349 Code of Ethics or after certification expires, is suspended or is terminated. • Standard of Practice 1-03: Member Staff Support. a.Each Management Company Member shall have sufficient qualified staff and administrative personnel, or a formal arrangement with necessary consultants, so that the Member is capable of providing the services necessary to protect the client’s interests. b.Each Individual Member and/or Participant shall be expected to have sufficient qualified staff and administrative personnel, or a formal arrangement with necessary consultants, so that the Individual Member and/or Participant is capable of providing the services necessary to protect the client’s interests. • Standard of Practice 1-04: Compliance. a.Each Member and each Participant shall comply with the Code. b.Each Member and each Participant shall comply with all lawful provisions of the client’s governing documents. c.Each Member and each Participant shall comply with all lawful provisions of written business contracts to which the Member and/ or Participant, as applicable, is a party. 2.00 Integrity and Objectivity No Member or Participant shall knowingly misrepresent, or permit its subordinates or affiliates to misrepresent, any facts in order to benefit the Member, the Member’s company or organization, the Participant, the Participant’s company or organization, or any affiliate. Family members of the Member, or of the Participant, or of owners or employees of the Member’s company or the Participant’s company are considered affiliates. All representations made to a client must be made with the best interest of the client in mind. 3.00 Technical Standards Each Member and each Participant shall comply with all standards that 350 Code of Ethics are currently in force or may from time to time be adopted and promulgated by AACM. • Standard of Practice 3-01: Inspection. In accordance with each management agreement with its clients, each Member and each Participant shall make, or cause to be made, regular physical inspections of the common property and assets of its clients. Such inspections shall be “reasonable inspections” made in the manner that a reasonably prudent person exercising ordinary care would make with respect to the person’s property. Members and Participants are not required to make an “expert inspection” of a client’s property, such as would be made by a licensed architect, engineer or construction specialist, unless specifically agreed with the client. • Standard of Practice 3-02: Maintenance. a.Each Member and each Participant shall recommend that its clients have a reserve study prepared in a professional manner and that the study be reviewed and updated no less than every three years. b.The Member’s and/or Participant’s recommendations shall be documented to the client either in a cover letter, minutes, email, or other such communication vehicle. • Standard of Practice 3-03: Legal. a.No Member or Participant shall engage, or allow its employees or subordinates to engage, in the unauthorized practice of law. This provision, however, does not prevent a Member or a Participant from giving clients a business recommendation nor does this provision prevent a Member or Participant from appearing on behalf of a client where authorized to do so by law. b.Each Member and each Participant shall advise a client if the Member or Participant, as applicable believes the client should retain legal counsel. Members and/or Participants may assist the client in retaining qualified counsel if requested. Should the client refuse to retain legal counsel, the Member or Participant shall document its advice and the client’s decision in writing. 351 Code of Ethics c.Each Member and each Participant shall recommend to its clients that the clients complete an appropriate legal review, by an attorney knowledgeable in community association law, for all significant legal issues. Ordinarily such issues would arise in connection with major contracts, changes to association rules, enforcement procedures and changes to other association documents. d.Each Member, each Participant and each Member’s employees and subordinates and Participant’s employees and subordinates involved in the management of the client shall become familiar with and develop a working knowledge of the area of the client’s governing documents that they are involved in managing. (For example, a staff accountant under the Member and/or Participant should know how much an Association can take as an annual increase if they are assigned to that property.) e.Each Member and each Participant shall recommend that its clients: 1. adopt and publish to the client’s membership written rules governing the client and its members; 2. implement a consistent enforcement policy for the rules subject to the governing documents of the client including its covenants, conditions and restrictions, applicable federal, state and local laws and regulations and the client’s articles of incorporation and bylaws. Each Member and each Participant shall make reasonable efforts to help clients adopt policies in full compliance with each client’s governing documents. • Standard of Practice 3-04: Accurate Financial Records. Each Member and each Participant shall, at all times, cause to be kept and maintained current and accurate records of all financial transactions, properly marked for identification, concerning the business and assets managed for a client. Each Member and each Participant shall cause to be prepared financial statements in sufficient detail to allow the client’s Board and auditor to determine the status of the association’s accounts and financial operations. Each Member and 352 Code of Ethics each Participant shall make such records available for inspection in accordance with the client’s overning documents and applicable law. • Standard of Practice 3-05: Expenditure of Funds. A Member, and a Participant, shall, when authorized, endeavor to expend client’s funds to achieve the greatest benefit for the client. • Standard of Practice 3-06: Commingling and Security of Funds. A Member and/or a Participant shall not commingle the Member’s funds, Member’s employer’s funds, Participant’s funds, or Participant’s employer’s funds, as applicable, with any client’s funds. A Member and/or Participant also shall not commingle the funds of one client with those of another. A Member and/or Participant shall deposit all funds of clients in an FDIC-insured financial institution or as otherwise directed by the client’s Board of Directors. A Member and/or Participant shall not knowingly deposit funds in a manner that is not permitted by a client’s governing documents and Arizona law. • Standard of Practice 3-07: Budgetary & Finance. a.A Member and/or Participant shall act as a fiduciary on behalf of the client in handling the client’s financial affairs. Each Member and each Participant shall put the client’s interests above the Member’s and Participant’s own, as applicable, in handling the client’s financial affairs. b.Each Member and each Participant shall recommend that clients comply with the fiscal requirements of Arizona laws and of the client’s governing documents. c.Each Member and each Participant shall advise clients when the Member or Participant, as applicable, believes the client should retain the services of a Certified Public Accountant. Members and Participants should assist clients in retaining qualified accounting, investment, and tax advice. Should a client refuse to retain qualified accounting, investment and tax advice, the Member and/or Participant shall document its advice and the client’s decision in writing. 353 Code of Ethics d. Each Member and each Participant shall recommend that his or her clients file, in a timely manner, applicable quarterly and fiscal year end tax returns and reports and make required periodic deposits with the IRS, and with other applicable federal, state, and local agencies. e.Each Member and each Participant shall make financial records of a client available for inspection and copying by an authorized representative of the client upon reasonable notice during regular business hours. • Standard of Practice 3-08: Reserve Investment. a.Each Member and each Participant shall recommend that its clients invest the client’s funds in accordance with the client’s governing documents and recommend that the primary objectives in investing should be safety first, liquidity second, then yield, and then other considerations. b.Members and Participants shall refrain from giving investment advice to clients unless qualified to do so by education or professional experience and, if required, properly licensed. If a client requests investment advice, a Member or Participant shall recommend that the client retain qualified investment professionals. Should the client refuse to take the advice to retain an investment professional, the Member and/or Participant shall document its advice and the client’s decision in writing. • Standard of Practice 3-09: Insurance. a.Each Member and each Participant shall advise clients of the need to obtain insurance. b.Each Member and each Participant shall recommend that clients obtain qualified professional advice and counsel on insurance coverage consistent with the requirements established in the client’s governing documents and ensure annual review of those requirements and coverages. 354 Code of Ethics c. If a Member or Participant is an independent agent, or an employee of a management entity, rather than an employee of a client, the Member or Participant shall recommend that: •the Member or Participant, if an independent agent, or •the management entity, if the Member or Participant is an employee of a management entity, be named as an additional insured under the client’s insurance contracts. d.Each Member and each Participant shall recommend that its clients have a risk assessment completed by a qualified insurance professional on an annual basis. • Standard of Practice 3-10: Communications. a.The Member or Participant shall maintain a Record of Membership for each client, including the names and addresses of the client’s members as provided by the client’s members. b.Each Member and each Participant shall recommend that its clients have regular communications with the client’s members. c.Each Member and each Participant shall help clients disseminate information as required by the client’s governing documents and Arizona law. • Standard of Practice 3-11: Transfer of Property to Client. a.Upon written receipt of termination of any management and/or accounting contract, the Member or Participant shall produce to the person designated by the client: •Client’s homeowner roster to include current contact and mailing information •Client’s tax identification number and startup funds •Client’s governing documents 355 Code of Ethics •Client’s assessment amount and frequency, grace period, amounts of late fees and interest •Client’s resale and disclosure information within ten (10) business days, regardless of any dispute over termination or fees. b.Within thirty (30) days of the termination date, unless otherwise stipulated and agreed upon in the management/accounting contract, all remaining Client Records, funds, and Property shall be provided to the person designated by the client. c.As used herein, “Client Records” means physical files (“hard files”) and/or electronically stored information maintained by the Member and/or the Participant in the ordinary course of business for the client and necessary for the orderly management of the client’s affairs. “Client Records” does not include (1) proprietary or other trade secret information developed by the Member or for the Member’s or Participant’s own use in the Member’s or Participant’s management business or (2) working papers or electronic data developed or created by the Member or Participant. d.The Member and/or Participant shall produce Client Records in the form in which they have been kept by the Member or Participant or in a form which the Member or Participant reasonably believes will be usable by the client. The Member or Participant shall produce Client Records in a manner which is convenient, not burdensome, and inexpensive to the Member or Participant. The Member or Participant need not produce Client Records which are not reasonably available because of undue burden or expense. The Member or Participant need not produce Records in more than one form. The Member or Participant need not produce records which have been lost, damaged, altered or overwritten as the result of routine good faith operation of an electronic information system. The Member or Participant need not produce records of telephone conversations or emails, unless they previously have been printed and included in a board packet or vendor/project file. e.The Member’s or Participant’s obligation to honor all client confidences and to treat the business affairs and records of the client as confidential continues after the conclusion of the engagement for a client. 356 Code of Ethics 4.00Professional Courtesy. Each Member and each Participant shall exhibit professional courtesy to all community association management professionals and clients. Each Member and each Participant shall be fair in making representations and shall refrain from making defamatory comments about others involved in the community association management profession and clients. Each Member and each Participant shall assist other Members and Participants in compliance with this Code. No Member or Participant shall make false, fraudulent, misleading or deceptive statements in the marketing of community management services or the solicitation of business. All Members and Participants are encouraged to promote fair and open competition and shall avoid unlawful restraints of trade. 5.00 Conflicts of Interest. Members and Participants shall disclose real or apparent conflicts of interest with a client or employer. If there is a real or apparent conflict of interest, the Member or Participant, as applicable, shall promptly disclose all pertinent information regarding the conflict to the client and allow the client to make an informed decision as to whether to continue, change, or terminate the relationship. The decision about how to deal with a conflict of interest shall rest with the client and not with the Member or Participant. A Member and/or Participant may recommend to a client a vendor, supplier or contractor who has a financial or other than independent relationship to the Member or Participant, or a family relation or employee of the Member or Participant, only if the Member or Participant discloses the relationship to the client at or before the time the recommendation is made. 357 Code of Ethics • Standard of Practice 5-01: Non-Management Services. A Member and/or Participant may provide goods or services to clients, other than community association management services, only if the Member and/or Participant makes a full written disclosure no less than annually, of all aspects and relationships that may influence the client’s use of these services. The disclosure shall specifically include any compensation the Member and/or Participant will receive (directly or indirectly) as a result of contracting for these services. The Member and/or Participant must make the disclosure before the award of any contract to provide such goods or services. a.Where the management contract provides for specific charges or a specific mark-up for goods or services, the requirement for disclosure is met. b.Where a contract for goods or services is to be competitively bid and the Member and/or Participant or an allied, related or affiliated company of the Member and/or Participant is a bidder, the bid may only be based on precise written specifications provided to each bidder. 6.00 G ratuities. AACM discourages the acceptance by Members and/or Participants of gifts, entertainment, or other favors from existing or prospective clients, vendors or suppliers, when such acceptance can unduly influence the Member and/or Participant. No Member or Participant may accept any unearned fees or other forms of remuneration that may actually be, or appear to be, a conflict of interest. • Standard of Practice 6-01: Fees and Commissions. No Member or Participant may accept undisclosed fees, deferred compensation, commissions or similar gratuities in cash or in kind for recommending to or purchasing material or services on behalf of a client. 358 Code of Ethics a. The acceptance of any gratuity in cash is prohibited. b.The direct acceptance by any Member or Participant described in Recital B, paragraphs 2. through 4. of this document of any gratuity by gift certificate, or in kind, including but not limited to meals, entertainment, housing, transportation, professional services, or of any other nature, having a cumulative value in excess of three hundred dollars ($300.00) from any one person or business in any twelve (12)-month period shall be fully disclosed to all clients which have procured services from the providing person or business and to all clients who contemplate the procurement of such services. c.Under no circumstances shall a Member or Participant or employee of any Member of Participant solicit any gratuity, in cash or in kind, on their own behalf or on behalf of another Member, Participant, or employee, regardless of value or type from any one person or business. 7.00 Use of Client Funds. A Member and/or Participant may not misuse any funds being held for a client under a fiduciary relationship. 8.00 Limitations of Practice. A Member and/or Participant who, by means of contract with a client, performs community association management services and who is also engaged in the practice of another profession, may perform other professional services only if there is full disclosure to all parties to the contract before the services are provided. 9.00 Antitrust Compliance Policy. AACM is subject to the antitrust laws. Unlike most private businesses, however, the very nature of a professional organization like AACM fulfills the first requirement of an antitrust violation under Section 1 of the Sherman Act, that of a “combination” or “agreement.” AACM, therefore, recognizes the need to be constantly vigilant to prevent fulfillment of the second requirement relating to actions that could result in an illegal “restraint of trade or commerce.” Any failure on 359 Code of Ethics the part of AACM or its Members or Participants to comply strictly with the antitrust laws could result in severe penalties. Treble damages for successful litigants, fines and possible jail terms for individuals involved in any illegal activities, and even disestablishment of AACM itself are all potentially harsh remedies. These penalties manifest the law’s strong public policy in favor of free and unfettered competition as the rule of trade. AACM subscribes to the basic philosophy that free trade and the interaction of competitive forces yield the best allocation of economic resources, the lowest cost to clients, the highest quality and the greatest progress. Members and Participants are required to comply with this philosophy in connection with all activities relating to AACM. AACM’s policy on antitrust reaffirms its commitment to conduct AACM’s affairs in a manner conducive to the attainment of AACM’s professional objectives while fully complying with the antitrust laws. • Standard of Practice 9-01: Antitrust Compliance. Inasmuch as it is the policy of AACM to comply fully and in all respects with the antitrust laws, the following basic principles are endorsed as a guide for all Members and Participants: a. AACM, and its Members and Participants, shall make every effort to ensure that all of their actions comply with both the letter and spirit of the antitrust laws. b. AACM shall not indulge in, or sanction, any discussion of current or future fees or prices for services to clients of Members or Participants. c. AACM meetings and publications will never be a forum for the exchange of information that could lead to the establishment of cooperative arrangements or activities in violation of the antitrust laws. d. AACM shall never enter into or sanction any agreement that tends to restrict competition between Members or in the practice of community association management. 360 Code of Ethics e. Professional standards established by AACM shall be formulated so that there is no anti-competitive effect on the Members, on clients, or on the practice of community association management. 10.00Enforcement. Each Member, as a condition of AACM Membership, and each Participant, as a condition of participation in the CAAM ® Certification Program both during and after certification: a. agrees to be bound by and to abide by this Code including duly adopted amendments; b. is obligated to participate in compliance and disciplinary proceedings, and to be bound by discipline as determined by the Professional Standards Committee or the Ethics Appeals Committee. The Member or Participant subject to disciplinary action may be subject to censure, suspension or termination of membership or certification status. This Code supersedes and replaces all prior versions of the Code. This Code may be amended from time to time by of the Board of Directors of AACM or by the Professional Standards Committee provided that the Professional Standards Committee’s amendments become permanent only upon ratification by the Board of Directors. 361 Membership Standards MEMBERSHIP STANDARDS In order to promote and enhance a high level of professional conduct among its membership, the Arizona Association of Community Managers, Inc. (“AACM”) has adopted the following Membership Standards. In order to become, and remain, a Member in good standing, effective July 1, 2008 and amended February 15, 2012, each Member must agree to satisfy the following requirements and standards (and any amendments to these standards adopted by the Board of AACM). STANDARDS 1.00 General Standards. Code of Professional Ethics and Standards of Practice. Members must comply with AACM’s Code of Professional Ethics and Standards of Practice as they are amended from time to time. Compliance with Law. Members must comply with all applicable laws and regulations applicable to their business and activities. 2.00 Payment of Dues. Members must timely and accurately certify their category of membership and pay the dues applicable to their category of membership at the times required by the Board of Directors. 3.00 Member Orientation Meeting. Effective January 1, 2012, new Members must attend an orientation meeting with the AACM Professional Standards Committee within six months of joining AACM. This meeting will introduce new Members to the responsibilities and commitments required of an AACM Member, including legislative efforts, CAAM® Program Participation, and attendance at AACM functions. 362 Membership Standards 4.00CAAM® Certifications. Each Member that is a management company member shall comply with the following requirements relating to the number of Certified Arizona Association Managers (CAAM®) employed to manage client businesses: • Within one year from July 1, 2008, or within one year after first becoming a Member, whichever comes last, at least 10% of the Member’s community association managers, Designated Member and Designated Committee Representative must earn and maintain CAAM® certification; • Within two years from July 1, 2008, or within two years after first becoming a Member, whichever comes last, at least 50% of the Member’s community association managers, Designated Member and Designated Committee Representative must earn and maintain CAAM® certification; • Within three years from July 1, 2008 or within three years after first becoming a Member, whichever comes last, 100% of the Member’s community association managers, Designated Member and Designated Committee Representative must earn and maintain CAAM® certification; • Persons employed as community association managers or designated representatives who are new hires or promotions must earn CAAM® certification within one year after the hiring or promotion; and • All persons enrolled in the CAAM® certification program must maintain their enrollment and secure CAAM® certification within a reasonable time. • AACM Members must sign an affidavit with the annual Membership application stating that they have the required percentage of CAAM®s to meet Membership Standards. The AACM President/ CEO will meet with those that do not comply with Standards to get them engaged in AACM. 363 Membership Standards 5.00 Participation in AACM Programs. Each Member shall make reasonable efforts to: • Participate in AACM events, including trade shows and other meetings; • Support AACM and its objectives in a reasonable manner; • Participate in and recognize the value of AACM affiliate partner programs, so that affiliate partners receive reasonable value for their support of AACM and its programs; and • Respond promptly to AACM requests for a legislative pledge. Members are not required to pledge a particular (or any) amount or support specific initiatives, but are required to respond to requests for pledges and indicate their positions when AACM requests support. 6.00 Criminal and Civil Proceedings and Disciplinary Actions. • A Member, or applicant to become a Member, must disclose to AACM in its application for Membership and in an annual disclosure if (a) the Member or applicant, (b) any person who owns more than 20% of the equity of, or otherwise controls, the Member or applicant, or (c) any person who is a director, executive officer, or supervising manager of the Member or applicant is or was involved in any of the following events or proceedings: (1)A conviction, or plea of guilty or no contest, in a criminal proceeding involving a felony if the conviction or plea occurred within 10 years before the date of the disclosure to AACM; (2)A final decision (no longer subject to appeal) by a court in a civil proceeding finding that the person was responsible for misrepresentation, dishonesty, fraud, violations of fiduciary duty, misappropriation of funds or property, or other serious misconduct if the decision became final within 5 years before the date of the disclosure to AACM; 364 Membership Standards (3)A refusal to provide bonding, fidelity or crime insurance, or cancellation or suspension of any such coverage (other than for non-payment of premiums) if the refusal occurred within 5 years before the date of the disclosure to AACM; (4)Suspension or revocation of any such person’s professional license if the suspension or revocation occurred within 5 years before the date of the disclosure to AACM; or (5)Disciplinary action by any licensing or regulatory agency or any industry association that results in suspension or revocation of professional or membership privileges if the disciplinary action occurred within 5 years before the date of the disclosure to AACM. • AACM may impose any sanctions it deems necessary on a Member or applicant who fails to disclose information about any of the foregoing events in its application or annual disclosure. Such sanctions may include (but are not limited to) suspension or revocation of Membership. • Each Member or applicant, by submitting the disclosure or application, consents to AACM’s review of all circumstances concerning the event or proceeding, including any investigation or background review AACM deems necessary. • After completion of any review AACM deems necessary, AACM may institute proceedings before the Professional Standards Committee with respect to any sanctions it deems necessary as a result of the events or proceedings disclosed, which may include restitution, probation or other supervision, suspension or revocation of Membership, or other sanctions deemed appropriate under the circumstances. The decision of the Professional Standards Committee is appealable only to the Board of Directors. The decision of the Board of Directors is final. Each Member or applicant, by making the application or disclosure, waives any appeal beyond the Board of Directors. 365 Membership Standards 7.00 Compliance and Sanctions. Each Member, as a condition of AACM membership: • agrees to be bound by and to abide by these Membership Standards including duly adopted amendments; • is obligated to respond to AACM on initial public inquiries; • is obligated to participate in compliance and disciplinary proceedings, and to be bound by discipline determined by the Professional Standards Committee or in any permitted appeal of PSC determinations to the Board of Directors. If a Member is not in compliance with the CAAM® certification requirements the Member has a one-year grace period to come into compliance. If a Member does not come into and remain in compliance with the requirements of these standards, then after any applicable grace period a Member will be subject to suspension of Membership privileges (including voting rights and rights to be listed on the AACM web site) and to termination under procedures established by the Professional Standards Committee or Board of Directors. The Member’s signature below certifies that the Member will abide by the Membership Standards (including any future amendments) and agrees that the Member is subject to procedures for compliance or disciplinary action under the procedures AACM establishes from time to time. 366 DIRECTORY INDEX DIRECTORY INDEX Index AACM Board of Directors Bylaws CAAM® Certification Program / Education Code of Ethics Committee Descriptions and Chairs Founding Affiliate Partners Founding Management Members Legislative Online Information Membership and Partnership Opportunities Membership Standards Mission and Vision Staff 5 329-346 21-40 347-361 10-11 8 7 14 17 362-366 13 6 MANAGEMENT COMPANY MEMBERS 360 Property Management Company AAM, LLC ADAM, LLC (A Different Association Management) Advocate Community Management Allison-Shelton Real Estate Services, Inc. ALPHA Community Management Arizona Community Management Services, LLC Arizona’s Vision Associa/Jomar Association Services, Inc. Associa/Lewis Management Resources, Inc. Associated Property Management Blue Sky Management Service Brown Community Management, Inc. Cadden Community Management Cardinal Professional Management, Inc. CCMC City Property Management Company Cornerstone Properties, Inc. Expert HOA Management LLC FirstService Residential Arizona Focus HOA Management Golden Valley Property Management Integrity First Property Management Kachina Management, Inc. Lighthouse Management, LLC The Management Trust Montecito Realty, Inc. Oasis Community Management, LLC Ogden & Company 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 367 Index The Osselaer Company Park Management & Realty Services, Inc. PDS (Planned Development Services, Inc.) Peterson Company PMG Services Preferred Communities Premier Community Management, Inc. Pride Community Management, Inc. RealManage Sentry Management, Inc. Silver Mountain Real Estate Group Snow Property Services Stratford Management, LLC Total Property Management Trestle Management Group Tri-City Property Management Services, Inc. Y Cross Management Group 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 INDIVIDUAL MEMBERS Kathe Barnes Steve Berman Annie Colegrove Suzanne Cox Lori Lynn Crabtree Brenda Goodell David Jones Mark Kunkel C. Gunny Marquis Sylvie McAdams Karyn McCullough Vikki Morley John Ott Anna-Marie Pappas Jeff Reynolds Susan Richards Deborah Rudd Laura Tolin Mark Wade Clint Warrell Suzanne White Anne Whitson 368 88 88 88 88 88 88 88 88 89 89 89 89 89 89 89 89 89 89 90 90 90 90 Index AFFILIATE PARTNERS * 1st One Hundred, LLC A Cleaner Living, Inc. * AAA Landscape ABC Scapes, Inc. * Abracadabra Restoration A/C & Heating Services Accounting & Tax Services * Advanced Painting & Contracting Agave Environmental Contracting, Inc. ALB Industries Corp. * A.L.D. Marketing Company * Alliance Association Financial Services Allscape Property Maintenance All Year Round Expert Tree & Landscape Management Altius Landscape, Inc. A.M. Construction, LLC AME Landscape Companies * AR Landscaping, LLC * Arizona Consolidated Services, LLC Arizona Fire & Water Restoration, Inc. * Arizona Lake and Pond Management, LLC * Arizona Outdoor Recreation Arizona Plumbing Services, Inc. * Arizona Sanitation Services * Arizona’s Best Choice Pest & Termite Services, Inc. Arizona’s Best Maintenance The Artisan Group Asphalt Restoration Services Asphalt Services (inc. Sealing & Striping) * Association Reserves * AssociationVoice Attorneys & Collection Services AV Builder Corp. Awnings & Shade Structures Backflow Enclosures * Bates Paving & Sealing, Inc. Berlin Precision Construction, Inc. Bigtree Landscaping, LLC Billing & Document Delivery Services Bircher Exterminating * Blue Coyote Painting, LLC Blue Marble Landscape, LLC BlueStar Landscape Blue Steel Security Services BME Development 113 162 166 167 283 95 96-99 226 168 313 248 137 170 169 171 144 172 173 265 284 268 259 266 321 250 174 175 100 100-112 279 133 113-128 145 129 130-131 101 146 176 132 251 227 177 178 301 285 369 Index * Bolt Security Guard Services * Brown & Brown Insurance of Arizona * Brown | Olcott, PLLC Bryant Pest Control * Burdman & Shore * Burns Pest Elimination * Butler Hansen, P.C. Cactus Property Services, Inc. * Cactus Transport, Inc. * Cage-It * Canyon State Roofing & Consulting CareScape, Inc. * Caretaker Landscape & Tree Management * Carpenter, Hazlewood, Delgado & Bolen, PLC Carter Weed and Pest * CBI Consulting & Construction Management, Inc. CBP of Arizona, Inc. * CertaPro Painters * Chaix Law C.L.C. Enterprise Painting Clean Cut Landscape Management * COIT Cleaning and Restoration Services The Commercial Ranger * Community Association Underwriters of America, Inc. (CAU) * Complete Landscaping, Inc. Computer Products & Services Contractors Termite & Pest Control * Coral Pools, Inc. * Cox Communications * Cox Insurance Services Coy Landscaping & Maintenance, Inc. * Crystal Tech/VIVOPOOLS * Dave Bang Associates Desert Care Landscape Resources, LLC Desert Classic Landscaping, LLC Desert Pool, LLC Dickinson Enterprises/Painting * Dicks, Coglianese & Shuquem, LLP Diversified Landscape Management, LLC * Diversified Print Solutions DLC Resources, Inc. Double “D” Painting Services, Inc. DR Paint, LLC Dunn-Edwards Paint Corporation Dynamite Paving and Sealcoat Inc. Eclipse Landscape, LLC Ekmark & Ekmark, LLC 370 302 155 114 252 115 253 96 163 222 130 293 179 180 116 254 147 229 230 117 228 181 164 182 156 183 133 255 269 317 157 184 270 260 325 185 271 231 118 186 273 187 232 233 234 102 188 119 Index Electrical134 Eliminex Termite & Pest Control 256 189 * ELS Maintenance, Inc. 303 * Emerald Security Group 235 * EmpireWorks Reconstruction and Painting Employee Benefits & Insurance 135 135 * Employer Solutions Group 190 * Environment Control Envision Painting 236 Excellent Landscaping & Tree Service, LLC 191 237 * Executive Coatings 261 * Exerplay, Inc. 225 * Express Mailbox Lock Key and Repair 280 * FD Reserve Studies, LLC Fencing, Gates & Doors 136 Financial Services 137-142 286 * First Choice Restoration, Inc. 143 * Fitlogistix Fitness Equipment 143 Flyersdirect.com 274 Four Peaks Landscape Management, Inc. 192 103 * Frank Civil Consulting Pavement & Drainage Solutions Garden West Landscaping 193 General Contractors & Construction Management 144-154 97 * Ginsburg & Dwaileebe CPAs LLP Go Green Landscape Services, Inc. 194 120 * Goodman Law Offices, P.C. Goodwill Commercial Maintenance 195 196 * Gothic Grounds Management Green Innovations, LLC 197 198 * The Groundskeeper 316 * Heliocol Solar Hernandez-Mesquite Landscape Service, Inc. 199 262 * HOA Playground Services 104 * Holbrook Asphalt 277 * HomeWiseDocs.com IDT Landscaping, LLC 200 238 * Indigo Paint & Contracting Innovative Lighting & Design, Inc. 224 Insurance & Risk Management 155-161 Intergrated Landscape Management 201 287 * Interstate Restoration 202 * ISS Grounds Control, Inc. Jackpot Painting AZ 239 Janitorial & Cleaning Services 162-165 294 * Jim Brown & Sons Roofing Co., Inc. Jon Wayne Construction & Consulting 148 371 Index Kevens Landscape Co. Kommercial Painting Services Kwik Tow * LaBarre/Oksnee Insurance Agency Landscape Design, Install & Maintenance Landscape Materials & Supplies * Larry Recker, C.P.A. Law Office of Alexander Kolodin Lighting Services * Liquid Technologies Locksmith & Mailbox Services Lone Mountain Landscaping, LLC * Mack Watson & Stratman, PLC * The Mahoney Group Mansperger Patterson & McMullin, PLC Marcel Painting Mariposa Landscape Arizona, Inc. Maxwell and Morgan, PC * McBride Metlife * Metro Fire Equipment, Inc. Metro Phoenix Bank * MK House Consulting * Monroe, McDonough, Goldschmidt & Molla, PLLC * Monroy Construction * Morgan Pavement * M. R. Tanner Paving Maintenance MTS Painting and Property Services * Mulcahy Law Firm, P.C. * Mutual of Omaha Bank NatureScape, LLC * Nautilus General Contractors, Inc. * Page-per-Page Painting Contractors & Manufacturers Palladio General Contracting, LLC Paramount 911 Restoration and Construction Paramount Landscape & Maintenance, Inc. Paramount Roofing, LLC Park Amenities Parking Enforcement Peak Landscape Pest & Weed Control Services Phoenix Maintenance Solutions, LLC Phoenix Trim-A-Tree, LLC Pinnacle Paving, Inc. * Pinnacle Restoration, LLC Pirate Pool Service 372 203 240 249 158 166-221 222-223 98 121 224 326 225 204 122 160 99 241 205 123 288 138 131 139 149 124 150 106 105 242 125 140 206 151 275 226-247 152 289 207 295 248 249 208 250-258 165 318 107 290 272 Index Playground Equipment & Inspections 259-264 Plumbing Contractors 265-267 Pool & Lake Management & Repair 268-272 243 * PPG Pittsburgh Paints Premier Commercial Painting, S.W. 244 Printing, Publications & Promotional Products 273-276 257 * Property Management Pest & Termite Control, LLC Property Rock Resources, Inc. 223 ProQual Landscaping 209 304 * Protection 1 Rainforest Plumbing & Air 267 Real Estate Data & Information Systems 277-278 278 * Real Estate Data Solutions 296 * Red Mountain Roofing, LLC 108 * Regional Pavement Maintenance of AZ Inc. 297 * RENCO Roofing 322 * Republic Services 281 * Reserve Advisors Reserve Study Firms 279-281 Residential & Commercial Property Management 282 Restoration Services 283-292 R.H. Dupper Landscaping, Inc. 210 323 * Right Away Disposal 291 * Rocky Mountain Restoration Roofing Consultants of Arizona, Inc. 298 Roofing Contractors 293-300 299 * Roofing Southwest R.V. Landscape, Inc. 211 Sacks Tierney P.A. 126 129 * Safe and Sound Playground Inspections, Inc. SCI Construction 153 109 * SealMaster - Arizona 292 * Seamless Services, Inc. 305 * Secureone Security Services 306 * Securitas Security Services USA, Inc. Security Systems, Guards & Services 301-312 212 * Service Direct Landscape (SDL) Sherwin-Williams Paint Company 245 Signs313-315 SiteWorks 213 Solar Products & Services 316 132 * SouthData 300 * Southwest Roofing Consultants, Inc. 110 * Southwest Slurry Seal, Inc. 159 * State Farm Insurance - Dwayne Aaron Stillwater Landscape Management, LLC 214 327 * StormWater Pros, LLC 373 Index * Summit West Signs Sun Country Landscape, Inc. Sundance Landscape Maintenance, Inc. Sun King Fencing & Gates * Sunland Asphalt * Sunstate Sweeping * TAP and Sons Electric, Inc. Telecommunication Services TCM Construction, LLC Titan Painting, Inc. * Torrent Resources * Tortuga Promotions Tot Lot Care, Inc. Tot Lot Services * The Travis Law Firm, PLC * Tree Doctors, Inc. Tree Services * Trident Security Services, Inc. TruGreen Landcare * TS&G Signs & Displays * Unforgettable Coatings of Arizona * Unified Protective Services, Inc. * Union Bank Homeowners Association Services * Universal Protection Service Urban Forest Tree Care, Inc. Urban Tactical Security * U.S. Bank * ValleyCrest Landscape Maintenance * Valley Verde Landscaping * Valley View Landscaping Vial Fotheringham LLP * V.S.S. Security Services * Waste Management Waste, Recycle & Disposal Services Water Management & Services Weather Masters Inc. * Western Exterminator Company * Western Risk Insurance Western Vistas * Whelan Security Xeriscapes Unlimited, Inc. 374 314 215 216 136 111 112 134 317 154 246 328 276 263 264 127 319 318-320 307 217 315 247 308 142 309 320 310 141 220 218 219 128 311 324 321-324 325-328 95 258 161 282 312 221