VividWorks Jorma Palo, COO 28.02.2013
Transcription
VividWorks Jorma Palo, COO 28.02.2013
VividWorks Jorma Palo, COO 28.02.2013 © 2012 VividWorks Ltd. www.vividworks.com * SaaS = Software as a Service ** AR = Augmented Reality © 2012 VividWorks Ltd. www.vividworks.com USA APAC EMEA Finland Sweden Estonia Finland Italy Sweden Estonia Finland Denmark Poland Italy Sweden Estonia Finland Norway Denmark Poland Italy Sweden Estonia Finland Japan Germany Turkey Norway Denmark Poland Italy Sweden Estonia Finland q Background as pioneers in 3D Internet in Silicon Valley and Finland q Industrial grade online 3D design-to-purchase SaaS platform q Shifting the business processes – like what Amazon and travel industry did with Internet q Building deep customer engagement with Augmented Reality © 2012 VividWorks Ltd. www.vividworks.com © 2012 VividWorks Ltd. www.vividworks.com What we Do Online 3D Design-To-Purchase SaaS Platform with consumer AR interface that enables customers of manufacturers and retailers to configure any interior content (e.g. furniture), visualize tangible design goals realtime - at anytime - and make a purchase w/ or w/o a salesperson * SaaS = Software as a Service ** AR = Augmented Reality © 2012 VividWorks Ltd. www.vividworks.com Consumer Problem How to see it at home How to find products How to purchase 24/7 • • • How can I find products and view all options? Which products fit my needs? Is this in my budget? © 2012 VividWorks Ltd. • • • My home = my design Can I ‘test’ it? How does it look and fit? Can I verify the materials and style works with what I have? www.vividworks.com • • • Can I share my purchase options with friends - get feedback? Can I combine Internet and stores? Is this in Social media/ Internet -> drive the traffic to business? Retailer & Manufacturer Problem Make purchase -online Access to products • • • Engage Customers Extend Brand Value Drive Revenue iPad WebShop ERP 3D 24/7 AR SaaS Only 10% of op)ons are seen on the floor, shops are open only 9 to 5 and customers want to evaluate online prior to making purchase decisions See how it looks • • © 2012 VividWorks Ltd. How to see end result in customer own context Current approaches are not able visualize result www.vividworks.com The Solution: Design-to-Purchase Platform How findoptions products Findtoall • • • Access to the whole collection online 24/7 product access – always on showroom Increase your revenue per square foot Can I how try at home See it fits • • • • © 2012 VividWorks Ltd. You are the designer Customers can try all options at home Customers can verify how products fit in real context Share with friends www.vividworks.com How to purchase Buy w/Confidence • • • • Buy – online or in store Engage Faster design to purchase decision Up-selling q Internet and mobile are changing the retail landscape – and so are digital citizens (274 million Americas have online access) q Mobile behavior (regular usage of smartphones and tablets - today) q Gen Y (ages 18-36): 83%, and to reach furniture products 50% q Gen X (ages 37-47): 79%, and to reach furniture products 44% q Baby Boomers (ages 48-66): 64%, and to reach furniture products 24% q Facebook daily visits: Gen Y (62%), Gen X (44%), Baby Boomers (33%) q Pinterest daily visits: Gen Y (26%), Gen X (14%), Baby Boomers (14%) q 17.6% consumers use mobile device to surf and shop furniture online Driving traffic to your site is ‘something’ but truly engaging the consumers and leading them to purchase (Internet or store) generates the win-win-win results © 2012 VividWorks Ltd. www.vividworks.com q KIOSKS q PRINT and WEB CAMPAIGNS q ONLINE CUSTOMERS © 2012 VividWorks Ltd. www.vividworks.com q KIOSKS q PRINT and WEB CAMPAIGNS q ONLINE CUSTOMERS © 2012 VividWorks Ltd. www.vividworks.com q Extending sales time - beyond opening hours q Customers reach you - when shops are closed © 2012 VividWorks Ltd. www.vividworks.com q The busiest day is Sunday - when shops are closed q Decisions are made at home © 2012 VividWorks Ltd. www.vividworks.com Shops close at 6PM, and what we can see that most traffic is after closing time. (1) Extended the opening hours with 4 hours per day. Consumers prepare themselves from home. (2) Over 40% have prepared themselves before entering the shop. Deeper engagement to purchase. (3) Consumers are using 20 minutes in average online to evaluate products. Typically consumers visited 4 to 5 times in the shop before they were deciding. (4) Sales cycle shortened to 1 to 2 visits. © 2012 VividWorks Ltd. www.vividworks.com USA – EMEA - APAC © 2012 VividWorks Ltd. www.vividworks.com q IMM / Cologne 1/2013 ● q SaloneDeMobile / Milan 4/2013 q HighPoint market / NC USA 4/2013 ● q Dwell On Design / LA USA 6/2013 q … IOIOIOIOIOIOIOIOIOIOI IOOIOIOIOIOIOIOIIIOIO OIOIOIOIOI IOIOIOIOI IOIOIOIIIIIOIOOOI IOIOIOIOIOIOIOIOIOIOI IOOIOIOIOIOIOIOIIIOIO OIOIOIOIOI IOIOIOIOI IOIOIOIOIOIOI OIOIOIOI IOOIOIOIOIOI OIOIIIOIOOIOI OIOIOI IOIOIOIOI IOIOIOIIII IOIOOOI ● www.vividworks.com ● IOIOIOIOIOIOI OIOIOIOI IOOIOIOIOIOI OIOIIIOIOOIOI OIOIOI IOIOIOIOI IOIOIOIIII IOIOOOI ● IOIOIOIOIOIOI OIOIOIOI IOIOIOIOIOIOI OIOIOIOI IOOIOIOIOIOI OIOIIIOIOOIOI OIOIOI IOIOIOIOI IOIOIOIIII IOIOOOI © 2012 VividWorks Ltd. IOIOIOIOIOIOIOIOIOIOI IOOIOIOIOIOIOIOIIIOIO OIOIOIOIOI IOIOIOIOI IOIOIOIIII IOIOOOI ● q Stofair / Stockholm 2/2013 * SaaS = Software as a Service ** AR = Augmented Reality © 2012 VividWorks Ltd. www.vividworks.com