Young Professionals Round Table
Transcription
Young Professionals Round Table
American Council of Engineering Companies of Massachusetts September 2008 President’s Message By James A. Pappas, PE, Senior Principal, Stantec Consulting Services, Inc. As I indicated in my first bi-monthly communication, we have started the year off with a bang. My presidency really started with our Strategic Planning Session in early June, even though I actually did not take office until July 1st. This annual formal planning process began three years ago with great success due to the commitment from our leadership. This year we met on Friday June 13th at the Henderson House in Weston with our Board of Directors and many of our Committee Chairs and Co-Chairs. 1. Advocacy ACEC/MA serves as the primary business advocate for the engineering profession in the arenas of government, public and private sector clients, affiliated professional organizations, and the general public. Advocacy occurs in many forms including the enhancement of the business interests of ACEC/MA member firms, the enhancement and improvement of the public image of engineering firms and the profession, and the enhancement of partnering relationships through participation on commissions, boards and appointed positions. Our vision remains unchanged and it places awesome responsibility on our collective shoulders. ACEC/MA is committed to serving the engineering community and improving our business practices. By committing to broad, strategic participation in the Our vision remains public and private sectors, unchanged and it ACEC/MA can achieve a places awesome high level of recognition and responsibility on our influence. The primary collective shoulders. outcomes of this goal are for ACEC/MA to become the voice of the engineering industry, advocating for its member firms and society, and to provide leadership in improving the quality of life for the public good while protecting the business interests of our members. What We Do—Our Core Purpose “To promote the business environment by providing advocacy and resources that enhance and advise the engineering industry.” What We Are Committed To—Our Core Values “Creating a sustainable world through applying science and technology to societal challenges, protecting the health, safety and welfare of the public, conducting ethical business practices, and stewarding sustainability in the natural and built environments.” Where We Are Going—Our Vision “To lead with our knowledge and expertise and to be the voice of the engineering industry for the benefit of society and the natural and built environment.” This year ACEC/MA will continue focusing on the three goals established over the past three years. We spent a considerable amount of time reviewing the previous years’ goals, and the consensus of the Strategic Planning Session attendees is to continue to pursue these three goals over the next year. We did, however, create a more detailed and measurable action plan and key steps, and we identified leaders for each action plan. 2. Financial Strength Financial strength and stability will allow ACEC/MA to maintain our leadership role providing business advocacy and programs for our member firms. If we diversify revenue sources (sponsorships), meet or exceed national PAC goals, create larger programs, increase membership to increase dues revenue, maintain a stable and profitable budget and develop a reserve account equal to the yearly operating expenses, ACEC/MA will be a strong and financially sound organization. 3. Membership Our ACEC/MA goal of expanding member firms by three percent and member headcount by two percent continued p. 7 James Pappas is the Regional Leader for Stantec’s New England Region. He currently serves as President of ACEC/MA. Jim can be reached at [email protected]. The Engineering Center One Walnut Street Boston, MA 02108 T: 617/227-5551 F: 617/227-6783 www.acecma.org TABLE OF CONTENTS Minimizing Risks Associated with Construction Cost Estimates PAGE 2 Young Professionals Round Table PAGE 3 A Seat at the Table: The Risk Management Forum PAGE 4 LIFT 2 Program PAGE 4 Understanding Generational Differences PAGE 5 Upcoming Events PAGE 10 Select a title for a QuickLink to your favorite article. September 2008 Insights Board of Editors Robert J. Dunn, Jr., Co-Chair Associate Stantec Consulting Services, Inc. T: 978/692-1913, E: [email protected] Joy L. Kelley, PHR, Co-Chair Director of Human Resources Tetra Tech Rizzo T: 508/903-2489, E: [email protected] David A. Chappell President Chappell Engineering Associates, LLC T: 978/823-0054 E: [email protected] Mary B. Hall, PE Principal GZA GeoEnvironmental, Inc. T: 617/482-1000, E: [email protected] David J. Hatem, Esq. Attorney Donovan Hatem LLP T: 617/406-4800 E: [email protected] Paul J. Murphy, PE Senior Project Manager GZA GeoEnvironmental, Inc. T: 781/278-3700, E: [email protected] Cheryl A. Waterhouse, Esq. Managing Partner Donovan Hatem LLP T: 617/406-4520 E: [email protected] Susan Hartman D’Olimpio, IOM Association Manager The Engineering Center T: 617/305-4111, E: [email protected] Articles appearing in this or any issue of ACEC/ MA Insights may not be used for monetary gain nor reprinted in any other format. Requests for permission to reprint articles should be sent via email to any member of the Board of Editors or faxed to 617/227-6783. A ‘Permission to Reprint’ form will be forwarded electronically to the requesting party and must be faxed or mailed back once completed and signed. Questions concerning reprinting of ACEC/MA Insights articles may be sent to [email protected] or [email protected]. 2 Minimizing Risks Associated with Construction Cost Estimates By David M. Ponte, PE, Senior Claims Consultant, DH Consulting Group, LLC There are several types of construction cost estimates: preliminary or ballpark estimates, intermediate estimates, Engineer’s estimates (sometimes referred to as the owner’s estimate) and the Contractor’s bid estimate. The appropriate estimate type depends on when, during project development, the estimate is required. Regardless of the estimate type there are associated risks for design professionals involved in preparing an engineer’s estimate of construction costs. This article will review those risks and suitable methods to minimize a design professional’s exposure to those risks. Construction Cost Estimate Risk Construction Cost Estimates provide the project owner with a reasonable expectation of the overall project costs, as well as a breakdown of individual pay items, if the bid form is structured to allow for it. This serves as the benchmark for establishing acceptable bid proposals and allows the owner to ensure that adequate funding is in place prior to soliciting bids from construction contractors. Bid errors, particularly underestimating project costs, can cause serious problems such as delayed contract awards or the outright rejection of bids, and can therefore necessitate redefining the project scope and rebidding the project. When problems arise as a result of an error in the cost estimate an owner might view this as a breach of the professional’s standard of care and seek recovery from the design professional. However, the courts have determined that simply establishing that a professional’s estimate of cost was materially less than the actual cost of construction is not sufficient to prove liability. In Durand Associates, Inc. v. Guardian Inv. Co., 186 Neb. 349, 183 N.W. 2d 246, 251 (1971) the Nebraska court found: “[A]n architect or engineer may breach his contract for architectural services by underestimating the construction cost of a proposed structure ... the cost of construction must reasonably approach that stated in the estimate unless the owner orders changes which increase the cost of construction. It is ordinarily for a jury to say whether the actual cost is within a reasonable range of the estimated costs unless, as here, the excess is so great that the court can deal with it as a matter of law.” The quality of a construction cost estimate is generally measured against the actual results of the bid process. However the determination of the quality of a cost estimate is not strictly objective. Many construction officials believe that the Engineer’s Estimate should not actually match the low bid, but should fall somewhere between the second and third bidders. The Federal Highway Administration guidelines recommend that the Engineer’s Estimate should be within 10% of the low bid at least 50% of the time. The New Jersey Department of Transportation believes that, “The ideal estimate would be where the Engineer’s Estimate is approximately the median between the actual low and high contract bid.” Preparation of Construction Cost Estimates Cost estimating, particularly in the construction industry, is not an exact science. A qualified cost estimator, well versed in appropriate estimating techniques, can reasonably be expected to determine what the work, as defined in the contract documents, should cost. In addition to having a thorough understanding of the contract documents and any unique project characteristics, there are several other factors1 that the estimator should consider when preparing a construction cost estimate. These cost factors include: fluctuation of costs, traffic conditions, restrictive work hours or method of work, small quantities of work, separated operations, handwork and inefficient operations, accessibility, geographic location, construction season and material shortages. Regardless of the estimate type there are associated risks for design professionals involved in preparing an engineer’s estimate of construction costs. Fluctuation of Costs Every estimate should be reviewed and updated just prior to soliciting prices from contractors as it is not unusual for costs and/or availability of needed resources such as labor and material to fluctuate. The time of year that a project is continued p. 6 2 September 2008 Young Professionals Round Table By Mary Hall, PE, Principal, GZA GeoEnvironmental, Inc. and Joy Kelley, Director of Human Resources, Tetra Tech Rizzo On July 29th the ACEC/MA Insights Board of Editors conducted a “Young Professionals Round Table” discussion with representatives from our member companies. Fifteen men and women with between three and eight years experience as engineers or environmental scientists, and representing a cross section of engineering disciplines and consulting companies, met to share their reflections about our industry and their goals. We began by asking our participants to tell us their name, the company they represent and their current position. Each, then, told us briefly about what or who influenced their individual decision to become an engineer. Not surprising, many said they were encouraged into their profession by parents, teachers and/or professors. Many said they had strong math/science skills in high school that influenced the career advice they were given. There were a few who switched majors in college—i.e. physics to engineering. One participant who comes from a family of engineers half heartedly said that s/he had no option. Another admitted to being very practical and deliberately selecting a skill that would be very marketable after college. He/she knew older people who had graduated with liberal arts degrees without knowing what to do next. One attendee described having a strong social development ethic which led to civil engineering. And one of our attendees chose civil engineering over other engineering branches because it offered evidence of work completed. “It’s actually possible to see what you built.” We then went on to ask a series of questions to try to better understand what these younger professionals desire from their careers and to solicit their thoughts on possible improvements in the ways our firms conduct business. 1. What is it about the work you perform now that gets you out of bed and enthusiastic about starting your day? Some contributors expressed that they feel they are doing something important to society, whether helping build bridges/roads or cleaning up the environment. Responses also included: most important. Bottom line in the minds of the participants: it’s an employee’s choice if they want to spend their life at work. 3. Have you mentored an entry level engineer, and if so, in what ways was that experience valuable for you? Of those who had mentored younger staff, several found that mentoring was harder than they anticipated. Responses included: • Every day has different challenges; • The sense of accomplishment when the work is well done; • It’s very rewarding to figure out a solution to an issue; • Enjoyment of the multidisciplinary approach and working with others. 2. Do you now, or have you had, a mentor to assist you with your professional development? If yes, what have you learned through this experience? Several of our contributors shared they had mentors early on in their career who taught them important lessons such as studying the details of projects at the onset or “...it will hurt you later.” One participant reflected s/he was influenced to go to grad school. “I was encouraged to think ahead and lay out my career path.” One piece of memorable advice was, “. . . to take charge so that issues don’t fester.” And some offered that as they progress in their careers they understand the advice of their mentors much better. One member described being mentored on how not to make their job their life. The group went off on a tangent as several participants expressed that their supervisor makes them feel as if their job should in fact be their life. They perceive that their boss likes to work 15 hour days but they openly question if this is necessary for them as well. Some participants noted there are managers who are cautious about demanding long hours, and there are other project managers one wants to work with regardless of the time commitment. But when one is working for several different project managers at once it’s hard to say yes to a new assignment that has a short fuse. The group noted that every project manager believes their task/project is “Mentoring takes more time;” “It’s often difficult to articulate and pass on your experience;” “Good mentoring takes a lot of planning. Our work environment of rushing around to get stuff done isn’t conducive to a good teaching environment.” One participant said that they loved to mentor because it’s a valuable learning experience for the mentor as it forces one to carefully articulate what they are trying to explain to someone. 4. What do you think is an important lesson an entry level consulting professional should learn their first year? • To listen and focus in on what one is being told; • Ask questions; don’t just say yes because managers don’t expect anyone to know everything; • Time management, including juggling personnel life with job; • Forget what was learned in college—now it’s being applied; • Keep a file on all designs because this will help when working on another project and when applying for the PE; • Keep the big picture in mind. 5. Do you think your employer demonstrates that they understand and value what it takes to retain their talented young professionals? Some of our participants believe that a variety of jobs provides very good learning opportunities and can help them in their career growth. About one-half of the participants are currently with the same company they started with out of college. continued p. 7 3 September 2008 A SEAT AT THE TABLE “A Seat at the Table” is designed to provide our ACEC/MA membership with direct insight into the wide range of endeavors, accomplishments and special activities undertaken by the many committees and task forces of ACEC/MA on its behalf. Remember, ACEC focuses on advocating laws, policies and regulations that improve the business environment and on helping member firms improve their business acumen, and can only be successful in this regard though an active membership. So come take “A Seat at the Table!” The Risk Management Forum By Michael Herlihy, ARM, Executive Vice President, Ames & Gough and Beverly Tompkins, Esq., Corporate Risk Manager, Simpson, Gumpertz & Heger The Risk Management Forum serves as a resource to support ACEC/MA Member Firms by providing information that can assist engineers in controlling risks. We are an open forum and any ACEC/MA member interested in joining us is most welcome. This past year we were very active providing advice to other committees, commenting on contracts and risk management questions posed by individual member firms as well as advocating on behalf of ACEC/MA with Public Agencies. We also presented a training seminar to ACEC/MA members this past June. Last December the Risk Management Forum met jointly with the Information Services Forum to discuss Electronic Document Retention policies. Both groups discussed the growing trend of electronic document discovery requests during litigation. Firms need to have written policies in place to govern storage and retrieval of all information including the data stored on hard drives and disks. We also discussed changes in the Federal Rules of Civil Procedures with regard to discovery of electronic documents during a trial. The discussion included information that firms may be required to send to opposing counsel and the rules governing how much effort a firm must undertake to retrieve information. The IS Forum was helpful in identifying what firms are using for retrieval systems and the most cost effective ways to store and retrieve data. Amanda Sirk of Donovan Hatem shared a sample records retention policy with the members in attendance. As a follow up to this discussion, in 2009 our forum will be authoring a new Records Management White Paper that will include sample retention guidelines for electronic information. Advocating on behalf of ACEC/MA members, we assisted with ACEC’s response to the Attorney General’s Draft Advisory on the Massachusetts Independent Contractor Law. Since engineering companies frequently subcontract work to sole proprietor engineers, it is important that the AG’s office understand these subcontracting relationships so that the law is not enforced in such any way that would prevent firms from continuing this practice. The Risk Management Forum provided our input to Abbie Goodman for use in the ACEC/MA response. The Risk Management Forum assisted the Environmental Affairs Committee in negotiating with the Massachusetts Water Pollution Abatement Trust for appropriate certification language. At this time, as a condition of securing financing through MWPAT, the design engineer must certify future plant performance. The present certification might be construed as a warranty which would go beyond the standard of care and be uninsurable. While discussions are still ongoing, MWPAT’s Executive Director has confirmed that they are working on certification language that will take into account what is realistic for an engineer to certify. continued p. 8 LIFT 2 Program By Susan D’Olimpio, Association Manager, The Engineering Center ACEC/MA is now planning our involvement in the Leadership Initiatives for Teaching and Technology Program (LIFT 2) Program for 2009. The LIFT 2 Program offers secondary school science, technology, engineering and math (STEM) teachers professional learning experiences that integrate graduate courses with relevant externships within our A/E/C industry. Through direct engagement with teachers, companies can offer significant insight into careers that have high relevance for students. And this important program is a supportive means for the engineering industry to respond to the nationwide shortfall of STEM skilled workers. engineering. The combination of industry work experience and formal graduate level study improves teacher classroom instructional practice and leadership abilities. This perspective has been shown to motivate students to pursue STEM college majors and ultimately careers in engineering fields. Because teachers offer a unique and positive influence over career decisions made by many hundreds of students per year, this professional learning program offers a highly leveraged investment to address a decline of interest in We greatly appreciate the following ACEC/MA firms who successfully participated in the 2008 LIFT 2 initiative and benefited by supporting the Externship Program, and we invite your firm to join them. The cornerstone of this program is a firm sponsored 5-8 week summer externships within the A/E/C industry for teachers. We ask you to consider sponsoring one or more teacher externs at your company as you prepare your budgets. Your help is needed now! CDM (EMP division) CDM (WSD division) Simpson Gumpertz & Heger Inc. Stantec Consulting Services Tata & Howard Tetra Tech Rizzo VHB/Vanasse Hangen Brustlin, Inc. Weston & Sampson Engineers, Inc. To learn more about the LIFT 2 Program go to www.lift2.org. Jim Stanton, Director of the LIFT 2 Program, will be attending some of the ACEC/MA events over the next few months to provide information and literature about the program. Should you have any questions and/or wish to discuss steps necessary to engage your company in the STEM initiative, feel free to contact Susan D’Olimpio at 671/305-4111, [email protected] or Jim Stanton at 508/665-5990, [email protected]. 4 September 2008 Understanding Generational Differences By Harriet Rifkin, Rifkin and Associates LLC The future success of organizations will partly be contingent on their understanding of and respect for the four (soon to be five) generations that currently coexist in workplaces. Because of stereotyping by each age group, these four generations are demonstrating clashes in values, work ethics and almost anything else one can imagine. It is critically important for employees of any generation to relate well with other generations as this will reduce conflict and open the way for clear communication. An age diverse employee population that understands how to successfully communicate together helps in recruitment, development and retention of staff across all generations. The key is to learn about each different generation, to understand their motivations, concerns and issues. As the following information will make some generalizations regarding each generation, use this material as a guideline for effective coexistence and successful organizational growth. Why is it Important to Understand Generational Differences? In 2001 and 2002, the US experienced an ‘employer’s market’ with more job seekers available than jobs. Since 2003, however, we have been concerned about a shrinking labor pool. Over the next ten years there will be a highly competitive talent war because there are half as many Gen X’ers as Baby Boomers. While there are nearly twice as many Millennials/ Generation Y employees as there are Gen X’ers, it will be a while before the Millennials can replace the initial loss being felt from retiring Baby Boomers. Turnover has become more of a problem because with each new generation their tenure in an organization tends to be getting shorter and shorter. There is a tangible cost, estimated to be between 50 to 150 percent of a departing employee’s salary, for recruitment, hiring and training, as well as a potential impact on morale. Firms will be better able to manage their employees’ needs when they consider the different value systems of each generation, how those differences come about and their influence on recruitment, development, reward systems and retention. A manager may not think that the multi-pierced or tattooed individual could be an asset as an employee, when in fact he or she may very well meet the technical standards and quality of the profession. A lack of understanding on how to communicate It is critically impor- effectively between tant for employees of generations may also any generation to impact perceptions of relate well with other fairness and equity, and therefore grievances generations as this and complaints as well. will reduce conflict Maybe it is our longand open the way for term policies that need clear communication. to be more flexible! We need to do a better job of understanding the differences so we can promote more collaboration. The organizations that don’t wake up and meet this challenge will lose the talent war and turnover costs will impact their bottom line. A Peek at Generation Differences Are any of these scenarios familiar? • A 50+ year old manager with a top down controlling management style managing someone in their 20’s. • The 30+ year old manager with limited interpersonal skills who manages a 50+ employee and lacks knowledge or appreciation of this person’s contributions over the years. • The older manager who says they hear the word ‘why’ one more time they are going to strangle that person; • Complaints from a manager that employees, “...don’t have a work ethic.” • The older employee who laments, “I’d gladly share some of the knowledge I have taken years to acquire but quite frankly no one even asked me.” • The Millennial who comments, “Why do I have to do all my work at my desk when I can just as easily do it from home?” Such situations typically cause misunderstanding and conflicts that can potentially impact an organization’s productivity, morale and client satisfaction. The generation we grew up in influences our adult behaviors because it predicts a general mind-set, personal characteristics and group values. How did these differences in generations occur? Naturally we were all influenced by our parents, educational process, friends, media, and by our peers. A generation is a product of its time and tastes. The theory is that a generation’s defining moments provide common experiences in our lives resulting in some commonalities that determine how our cohorts view the world. Someone growing up right after WWII, a period when jobs were more secure and people stayed in the same organization for many years, will have a very different outlook on corporations from someone who grew up during the period of a multitude of downsizings, mergers and layoffs. Some of the most basic differences between the generations are outlined below. After reading these it may be easier to understand the source of different perspectives. Veterans/Traditionalists: Born pre-1945 • Life and mind set shaped by the Great Depression and World War II; • Values quality and conformity; • Fiscally conservative; • Adheres to rules; • Puts duty before pleasure. Baby Boomers: Born 1943-1964 • Life and mind set shaped by Civil Rights era, assassinations of John F. Kennedy, Robert F. Kennedy and Martin Luther King, Jr; • Want to be acknowledged for their hard work; • Competitive; • Idealistic; • Challenge institutions and have a love/hate relationship with authority; • Think of their work as a career. Generation X: Born 1965-1980 • Life and mind set shaped by era of employment layoffs and the Arab terrorists at Munich Olympics; • Grew up during a period of layoffs and downsizings; • Self-reliant and adaptable; • Distrust institutions and question authority; • Demand that respect be earned and not based on positions or titles; • Seek a balance of work and life—work is a job not a career; • Family and relationships stressed over income and promotions; • Techno-literate; • Prefer informal attire. continued p. 9 5 September 2008 Minimizing Risks continued from page 2 released, as well as economic conditions, can adversely affect how contractors will price a project. The cost estimator needs to incorporate this information and update the cost estimate accordingly. Traffic Conditions Traffic conditions can substantially influence the cost of construction. A civil project that involves work on, or adjacent to, existing traffic may consist of large quantities of related roadwork items overall. But if the project is separated by traffic restrictions into multiple work zones consisting of smaller quantities of work the unit price of those items will be higher than if all of the work is readily available to the contractor. Restrictive Work Hours or Method of Work The cost of the work will also be affected by any restrictions on the hours of work or on acceptable construction methods. Such restrictions could include limiting work hours on highly-trafficked roadway arterials to nighttime when there is less traffic or imposing noise restrictions on construction equipment in residential areas. Impacts on the cost of the work could also include the addition of premium time differentials to labor-rates, reduction in production rates and efficiencies, and increased equipment costs Small Quantities of Work Because the cost mobilization and setup is unaffected by the quantity of a particular work item small quantities are more expensive. The cost estimator must be cognizant of items procured in minimal quantities. Separated Operations Similar to small quantities items which are separated, such as different areas of the project or available work zones, will require individual set ups and thereby increase the cost of the project. Handwork and Inefficient Operations In those areas where high-production equipment cannot be used, such as asphalt sidewalks where the work is performed by hand, the cost of the work will be more expensive. Accessibility The ability of the contractor to move material and labor in and out of the work site will impact the cost of the project. An example is work on a highway where, due to traffic restrictions, the contractor is limited in its ability to access the work areas. Other examples include working on slopes and retaining walls where access becomes more limited as the work progresses thereby affecting the excavation and backfill activities. Use Projects of Similar Size and Scope The referenced bid price should be adjusted to reflect differences in the project factors. If possible use only recent projects to eliminate having to adjust for variances in economic conditions. A study by the Oregon Department of Transportation has shown that utilizing a bid history of three to four months yields more accurate results than the former practice of using a three-year history. Geographic Location Geographically remote areas will also result in higher construction costs. Cost estimators need to incorporate the additional cost of housing and feeding the workforce when the project is located in areas where daily commuting is not practical. Examples of remote work sites include offshore marine projects and dam projects. Complete Analysis Method This methodology involves a detailed analysis of each item of work similar to the bottom-up estimate process that a contractor would perform. This is a difficult approach in that it requires the cost estimator to make assumptions about construction techniques, size and type of equipment, and various crew sizes. It also requires a thorough understanding of the local marketplace for both labor and material costs. This approach is best used for projects where an adequate bid history is not available or for unique types of construction features for which there is no bid history. Construction Season The time of year work is expected to be performed can also influence the cost of the work particularly on smaller projects that are not expected to take more than several months. For larger projects, it is important for estimators to understand the anticipated construction schedule, particularly if work will be performed during winter months when the cost can increase to accommodate weather-related needs such as protection of the work, the use of heaters and the use of concrete add-mixtures. Material Shortages As was recently demonstrated by the volatile steel market, material shortages can have a substantial impact on the cost of a project. It is essential that the cost estimator understand the economic conditions and account for resource shortages. This is typically accomplished through the use of contingencies. Methods to Estimate Construction Costs There are essentially two different approaches a cost estimator can use when developing a preliminary cost estimate: the Historic Data Method and the Complete Analysis Method. Historic Data Method This is the most rational method used by noncontractors in developing a reasonable construction cost estimate. There are several factors which should be taken into consideration when developing a cost estimate utilizing this method. Conclusion Design professionals engaged in the development of construction cost estimates for their clients should understand not only the project for which they are providing design services, but also the external environment in which that project will be constructed. This additional insight into the various external nuances of a project will enable the design professional to select the best method, or combination of methods, to adequately develop the construction cost. 1 Engineer Estimating Guidelines for Roadway Construction Projects, County of Riverside, State of California, January 29, 1999. David M. Ponte, PE, is a Senior Claims Consultant with DH Consulting Group, LLC, a subsidiary of Donovan Hatem, LLP. With more than 24 years of firsthand experience in the design, construction and management of large predominantly civil and marine projects, David has a distinct expertise in construction claims analysis. David is a licensed Structural Engineer in two states, and he has memberships in the American Society of Civil Engineers and the Structural Engineering Institute. David can be reached at 617/406-4708 or at [email protected]. 6 September 2008 President’s Message continued from cover is in harmony with ACEC National’s goals. Growth is important to maintain a healthy, viable organization. By adding new firms and new categories of firms we will increase organizational diversity and enhance our programs, legislative initiatives and pool of organizational volunteers. Additionally, maintenance of existing members safeguards our existing dues revenues and we are rewarded by better word of mouth testimonials from existing members to gain new members. Finally, ACEC/MA will continue our goal to improve our business environment by strengthening our partnership with local, state and municipal organizations. Our latest endeavor was a very successful joint webcast with the Massachusetts Highway Department focused on improving quality. In closing I would like to express my appreciation to the ACEC/MA members for giving me this opportunity to serve as your President. Without your support we would not be the organization we are today. Additionally, I would like to thank each and every one of you for your contributions to ACEC/MA organization. Young Professionals Round Table continued from page 3 Our attendees noted that task assignments at larger and smaller firms can differ. One is likely to be pigeonholed in a larger firm, though this can happen in either, and this behavior will urge a professional to find a new firm. • “Yes, as long as the firm/manager knows the individual’s needs. Different people are motivated by different things. Keep the communications lines open.” • “Companies should recognize that no matter what they do they will still lose people. We move to new firms because this offers us early promotions and new challenges.” • “I wanted new and different challenges; if you aren’t being challenged at your job it may be time to change.” • “I could get a new job easily but then I’d just be the new dude. Right now I know personally who I’m working with, and there are rewards for staying with my current employer.” industry engineers don’t always make the best managers. A few of the participants identified that their firms have intensive PM training over 1 to 1 1⁄2 years in preparation for a manager role. Some of the others wish their firms did something similar. 7. Do you set your sights on a technical professional or a management career path w/in your discipline? Many of our participants want a leadership path. Participants believe that to get to the highest levels within a firm it is necessary to be both a technical expert and a good manager. Many expressed they would enjoy the balance of both management and technical professional. One individual best summed up the predominant feeling by identifying s/he was looking forward to more management responsibility because this would give him/her a chance to learn far more. continued p. 8 Limited Space Available for the ACEC/MA’s Inaugural Everest Event Held at the beautiful Equinox Resort in Vermont October 31– November 2, 2008 6. What should project managers and/or company presidents learn more about that, in your estimation, they don’t? Our participants heartedly agreed that most project managers could benefit from understanding just how long it actually takes to perform some project related tasks. People writing the proposal often underestimate the effort necessary to do the work. They then discussed the timeless quandary of engineers as managers saying that in our Learn more about Event Leader Hugh Hochberg at: www.coxegroup.com/ppeople1.html#hoch Contact Mike Powers at SMMA to hear about plans for this special event and why you want to be there: 617/520-9204 or [email protected] Click here to register TODAY at: www.engineers.org/euclid/ cgi-bin/eventsdll.dll/EventInfo?sessionaltcd=AC_EVEREST_08 Or contact Elizabeth Tyminski, COO, The Engineering Center: [email protected] or 617/305-4127 7 September 2008 Young Professionals Round Table continued from page 7 8. What is of most value to you in your career? For instance, is it the opportunity to quickly advance as a professional, time flexibility to balance personal and professional interests, a highly competitive salary or something else? • “All are equally important to me.” • “Technical excellence is my first choice and the other items mentioned are simply a given.” • “Time flexibility is high for me, and this is an option many of my friends in other industries don’t have.” Most of our participants work at firms that allow flex time, and 9:30—10 a.m. seems to be the average time that many arrived at work. One individual remarked, “Some people find their stride at 3:00 p.m. while others do well at 6:00 a.m. Work schedules should be a matter of one’s own body schedule.” They enthusiastically spoke about how flexibility gives them time for outside activities from recreational to professional and civic endeavors. And they added that the job is made easier knowing they can come and go without concern for rush hour traffic. 9. In five years what do you think will be the biggest challenge facing engineering and environmental consulting firms? Concerns about energy and the environment were on most participants minds. 10. If you weren’t an engineer, what do you think you would be? • Alternative energy—wind, solar etc—and the changing of the US/world energy sources. The infrastructure required for this change could be a huge undertaking; • Green is only gaining popularity in the US now, but has been big in Europe since the mid 70s. There is a compelling need for the US to get current; • There is a strong need to look forward and to keep up with technology to stay competitive. “It’s easier than ever to fall behind;” • The general public doesn’t know what’s going on and engineers are not reporting on what’s going on with energy, global warming, etc. Firms are focused on their clients and not on the big picture; • Public involvement in issues seems to be “controlled” by liability concerns. The threat of law suites, particularly by private citizens fighting projects, makes it difficult for engineering firms to complete work; • “As engineering professionals we need to take an interest in our future. Right now the politicians are making the decisions and they’re not the experts;” • In the environmental remediation field, sites will be cleaned up in the next 10+ years so companies need to be ready to find the next market. This is when the dreams emerged from our attendees. Next best jobs include teacher, baker, librarian, business career, Zamboni driver, developer, ship captain, and public policy contributor. One engineer simply wants to be Tom Brady. And we learned that over half of our participants wish to work the opportunity for regular golf games into their career, regardless of profession! The ACEC/MA Insights Board of Editors wishes to thank everyone who participated in this Young Professionals Roundtable discussion. The intelligence, energy and enthusiasm shared were both delightful and enlightening to hear. Mary Hall, PE, a principal with GZA GeoEnvironmental, Inc., is a member of the ACEC/MA Insights Board of Editors, and on the ACEC/MA Board of Directors. Joy Kelley, Director of Human Resources for Tetra Tech Rizzo and Co-Chair of the ACEC/MA Insights Board of Editors, urges our readers to provide us with future Roundtable Discussion topics! A Seat at the Table continued from page 4 Finally, The Risk Management Forum reviewed and presented comments regarding changes to Massport’s Insurance Requirements. Our annual spring seminar, held in June, is offered to ACEC/MA members at no cost. The 2008 seminar featured a Contracts Negotiations Workshop conducted by Pat Sordill, a specialist in human resources and a negotiations trainer. There were over 40 people in attendance, many principals of ACEC/MA member firms. The program included small group work on contract negotiation case studies. The groups reported back on their strategies for negotiating to achieve more favorable treatment from the case study clients. We are currently drafting the new Records Retention White Paper and have the sample Documents Retention Policy available to share with anyone interested. Over the next few months the Forum will also be working on topics for our annual spring seminar. Topics under discussion include Engineering Ethics and an update from a representative of the Board of Registration. If you have topics you would like us to consider, or if you want to join the Risk Management Forum, please contact Beverly Tompkins or Mike Herlihy. From September through June, the Forum meets from 8:00 to 10:00 a.m. the first Thursday of every month, and the location rotates between GEI Consultants, Donovan Hatem, SGH and Metcalf & Eddy. Beverly M. Tompkins, Esq. is the Corporate Risk Manager for Simpson, Gumpertz & Heger. SGH is a leading specialist in the design, investigation and rehabilitation of structures and building enclosures. Beverly can be reached at 781/907-9282 or [email protected]. Mike Herlihy is an Executive Vice President and Partner with Ames & Gough, Inc. Ames & Gough specializes in providing risk management and insurance solutions to architectural and engineering firms, environmental consulting companies, Design Builders and Contractors. Mike can be reached at 617/3286555. Or [email protected] 8 September 2008 Understanding Generational Differences continued from page 5 Millennials/Generation Y: Born after 1980 • Life and mind set shaped by a national focus on children and the Oklahoma bombing; • Like fun and remain upbeat; • Team oriented; • Entrepreneurial; • Technology savvy; • Questioning; • Concerned with personal safety; • Most are protected by their family; • Selective hearing may impact management’s message. Understanding the different generations does not mean lowering one’s own expectations. Every employee should be held accountable to company standards, and no adaptation should occur that compromises the health, safety and welfare of the project. Keep in mind that generational differences may determine behavior but that does not mean the differences determine acceptable adult interactions. Managers of any generation must continue to set clear goals with their employees and provide constructive feedback that keeps the recipient’s self-esteem in place. viewing, coaching, delegation and creating motivational environments. Understand and respect the different career aspirations of each generation. Give the Baby Boomer generation more opportunities to mentor and share their experiences. Connect them to the growth and success of the organization whenever possible. Understand that Generation X prefers to do much of their work on their own. Give them flexibility with their time should they want to work part-time for a period or take time off for a period to engage in other activities. Review benefits packages from the perspective of each generation. Each generation has distinctly different life experiences, philosophies, values and beliefs based on the era in which they grew up. Because of these differences, instead of blending we often see seemingly incompatible colleagues trying to work on the same team. For instance, while Generations X and Y have similar work ethics, they don’t have the same work ethic as the preceding generations. Someone growing up right after WWII, a period when jobs were more secure and people stayed in the same organization for many years, will have a very different outlook on corporations from someone who grew up during the period of a multitude of downsizings, mergers and layoffs. Constructing a Bridge Across the Generations While each generation may express their preferences and ideals differently, they all really want many of the same things. Each generation seeks time flexibility but with different options and great benefits with more choices in types of coverage or retirement plans. A company’s goal must be to build a bridge between the generations to help employees to more effectively work in partnership and to communicate. Recruiting Different Generations As a significant portion of the workforce becomes eligible for retirement or seeks to change from full-time status to part-time, firms need to initiate some inventive strategies for recruiting new employees for different positions at various levels of experience. It can be important to reflect that Traditionalists enjoy consulting opportunities, Baby Boomers prefer status and the chance to make an impact. Generation X prefers to have flexibility in work time, time off and with benefits to achieve a balance of work and life. And Generation Y is socially conscientious, requires the latest technology and is turned on by the challenge in any job. Development and Coaching A manager’s feedback style and form of giving constructive feedback can definitely be impacted by generational differences. A feedback style that may appear informal or helpful to one generation may appear ‘preachy’ to another. Generation Y is very accustomed to praise and may mistake silence for disapproval. They seek feedback multiple times a week (yes, a week not once a year). Recognition/Reward Baby Boomers want public recognition from managers that their contributions are valuable to the organization. Awards for longevity are relevant to Baby Boomers but certainly not to Gen X or Gen Y. Student loan repayment programs and tuition reimbursement policies for continuing education appeal to both of these younger generations as well. Gen X and Gen Y both seek opportunities for work/life balance that including flextime schedules, telecommuting and child-care. Gen X wants to have more individual input on how and where they perform their work. Millennials or Gen Y want rewards for talent and achievement that include time off. Retention Organizations need to be more flexible and open to new ideas to retain their best people and to obtain the most from each generation. For instance, retired Baby Boomers would consider returning on a consulting basis so that their knowledge continuity is not lost. We need to look beyond our own perspective and understand what has shaped the thoughts and behaviors of others. To truly understand we must go beyond judging other generations. Successful leaders will enable respect for each generation’s differences and a means for every generation to be heard because it is diversity that contributes to the success and growth of an organization. One Size Does Not Fit All. Harriet Rifkin’s practice, Rifkin and Associates, LLC, specializes in leadership assessment and development to help organizations manage their strongest asset—their people. Utilizing 25 years Human Resource experience, Harriet provides Executive Coaching, intact team facilitation and workshops to her primary client base including engineers, architects, manufacturing, financial institutions and nonprofits. She can be reached at 518/956-0511 or [email protected]. Additional retention tools include training management at all levels in behavior inter- 9 ACEC/MA 2008– 09 Board of Directors September 2008 NEW MEMBER The Bhatti Group, LLC 75 Federal Street, Suite 810 Boston, MA 02110 Phone: 857/350-8100 www.bhattigroup.com Ilyas Bhatti, PE President [email protected] UPCOMING EVENTS — SAVE THE DATE ACEC National 2008 Fall Conference The Fairmont—The Queen Elizabeth Montreal, Quebec, Canada Oct. 19–22, 2008 ACEC/MA and CIM Dinner Program Sheraton Needham Oct. 29, 2008 ACEC/MA Everest Program Equinox Resort Manchester, Vermont Oct. 31–Nov. 2, 2008 ACEC/MA Business Practice Forum February 2009 Details to be announced ACEC/MA Engineering Excellence Awards Gala Westin Waltham March 25, 2009 ACEC National 2009 Annual Convention Washington, DC April 26–29, 2009 The Engineering Center 11th Leadership Dinner Four Seasons Hotel Boston, MA May 6, 2009 ACEC/MA-BSCES-MALSCE Joint 17th Annual Golf Tournament to benefit The Engineering Center Education Trust Shaker Hills Golf Club Harvard, MA June 19, 2009 Upcoming events for this fall are in planning stages. Announcements will be emailed. Check out www.engineers.org for more information on events and to register. PRESIDENT James A Pappas, PE, Senior Principal Stantec Consulting Services Inc. T: 617/226-9227, E: [email protected] PRESIDENT-ELECT David F Young, PE, Vice President CDM T: 617/452-6544, E: [email protected] SENIOR VICE PRESIDENT Lisa A Brothers, PE, Vice President, COO Nitsch Engineering T: 617/338-0063, x220, E: [email protected] VICE PRESIDENT Mary B Hall, PE, Principal GZA GeoEnvironmental, Inc. T: 617/963-1001, E: [email protected] PAST-PRESIDENT Robin S Greenleaf, PE, LEED AP, President Architectural Engineers, Inc. T: 617/542-0810, x102, E: [email protected] TREASURER William M Kelleher, CFO, Principal S E A Consultants Inc. T: 617/498-4610, E: [email protected] SECRETARY Suzanne L. Pisano, PE E: [email protected] DIRECTORS Bruce E Beverly, PE, President,CEO Haley & Aldrich, Inc. T: 617/886-7390, E: [email protected] Dennis P. Coffey, Manager of Business Development HNTB Corporation T: 781/565-5905, E: [email protected] Ko Ishikura, PE, President, Principal Green International Affiliates, Inc. T: 978/923-0400, E: [email protected] Brian W Lawlor, PE, LEED AP, Senior Vice President Symmes Maini & McKee Associates T: 617/520-9224, E: [email protected] Richard A Moore, PE, Chairman Tetra Tech Rizzo T: 508/903-2318, E: [email protected] Richard F O’Brien, PE, Vice President Parsons Brinckerhoff T: 617/960-4919, E: [email protected] Stephen J. O’Neill, PE, Senior Vice President Meridian Associates Inc. T: 978/299-0447, x202, E: [email protected] William J Reed, PE, Sr.Vice President, Principal Fay, Spofford & Thorndike T: 781/221-1118, E: [email protected] Michael J Scipione, PE, President, CEO Weston & Sampson Engineers, Inc. T: 978/532-1900, E: [email protected] National Director Robert Vokes VHB/Vanasse Hangen Brustlin, Inc. T: 603/644-0888, E: [email protected] LEGAL COUNSEL David J Hatem, PC Donovan Hatem LLP Dir T: 617/406-4800, E: [email protected] ACEC National ExComm Key Contact Ted C. Williams, PE Landmark Engineering E: [email protected] TEC STAFF CONTACTS Abbie R. Goodman, IOM, Executive Director The Engineering Center Dir T: 617/305-4112, E: [email protected] Elizabeth Tyminski, COO The Engineering Center Dir T: 617/305-4127, E: [email protected] Susan Hartman D’Olimpio, IOM The Engineering Center Dir T: 617/305-4111, E: [email protected] 10