2013-2014 Annual Report - Sarah Reed Children`s Center
Transcription
2013-2014 Annual Report - Sarah Reed Children`s Center
ANNUAL REPORT 2013 - 2014 MISSION The mission of the Sarah A. Reed Children’s Center is to promote the emotional well-being of children and families, helping them to realize their potential and experience success. THE SEVEN COMMITMENTS OF SANCTUARY® • Nonviolence • Emotional Intelligence • Social Learning • Shared Governance • Open Communication • Social Responsibility • Growth and Change MESSAGE TO OUR STAKEHOLDERS Parents and childre n are drawn to th e Sarah Reed Children’s Center as a destination to find help in dealing with the ef fects of mental illn ess brought on by repeated traum a. Our devotion to rigorous and effective treatmen t methods and a dedicated staff have been the form ula of our success over the last 144 years. Through our collect ive work and comm itment to the childre serve and our purs n and families we uit of new program s and treatment stra tegies, we renew th Reed Children’s Cen e Sarah ter every day. How ever, creating and re newing this environm also requires contin ent uous attention to in frastructure. Around newly acquired Ham our residential and our ilton Campus you ca n see visible signs of facilities that supp our investment in sa orts the remarkabl fe e work of our staff. W e to continue to rais have made it a prio e funds and make rity significant investm en ts enriches our comm in our facilities, whi unity and helps recr ch uit and retain outsta nd the coming year w ing staff. Likewise, e will continue to ex in pand our use of Ev id Methods, similar to ence Based Treatm parent child interact ent ive therapy which w e piloted this past year. None of this would be possible withou t the vision and ge Reed Board of Dire nerosity of the Sara ctors, staff and our h friends, who have de vo and resources each ted their valuable tim year to help us fulfi e ll our mission. To th at to the future with ho end, we look forwar pe and inspiration. d James D. Mando President/CEO 02 Sarah Reed Children’s Center www.sarahreed.org 03 WHAT IS THE SARAH REED CHILDREN’S CENTER? Over a century ago, Miss Sarah Reed was asked to tell what “The Erie Home for the Friendless” (the original name of the Children’s Center) did and its value to the community. She eloquently responded, “It is easy to estimate the value of property and tell of the thoroughly organized institution that has grown out of a venture of faith. But who can estimate the good it has done or follow the far reaching influences? Volumes would not tell the story of all the lives that it has helped.” Over a hundred years later, countless committee hours and strategic planning processes, we repeatedly have been tasked to answer this same question. “What is the Sarah Reed Children’s Center and its value to the community?” But today the answer has to be refined and condensed into an elevator speech, a thirty second television ad or a conversational hook to grab someone’s attention or interest. However, it is in that task or expectation that the real answer is overlooked. For as Miss Reed said above, the true measure of our value is not the value of our property or our institution but in the stories of lives helped or saved. It is a collection of stories created by scenes and acts of kindness and compassion that play out every day at the Children’s Center. Acts of caring and kindness can be measured in the moment but their true value is realized over a lifetime. A nine year old boy in our Residential Treatment campus demands to go to his classroom, despite repeated requests from staff to lower his voice and cease his profanities. When he is denied his request he explodes with a profane and vulgar tirade directed at his caregivers. Threatening violence, inviting it and reaffirming his non-compliance repeatedly and mockingly, yet our staff remain steadfast and calm, encouraging him to make thoughtful and wise choices to resolve his anguish and anger. The staff works as a team, well trained, adaptive, wise and thoughtful; their efforts are eventually rewarded by a calmed young man offering his hand to be walked to a reset for his day. The change is dramatic but is it a life lesson learned and a permanent change, one can only hope. Again, that measurement must be taken over a lifetime and not in the moment. Yet, among the far reaching influences is witnessing this act and being filled with pride and reassured that these staff; Mr. Mike, Miss Brenda and Mr. Glenn, are as amazing and altruistic as our founder. 04 Sarah Reed Children’s Center A teenage girl disrupts her class by tipping over her desk and walking out in the middle of a lesson. As she passes an administrator, Mr. Rick, in the school hallway, she pushes him out of her way and slaps the mail and folders from his hand to the floor. Her teacher, Miss Keri, explains that she has been on edge all week in advance of a discharge to her new adoptive family on Saturday. Later that day there is a knock on Mr. Rick’s office door and the girl enters with her teacher to apologize for her outburst. She hands him a note explaining that was not the real her and that she hopes that he will remember her for all that she accomplished while at Sarah Reed. He reassures her that he completely understood and had already forgiven her. She asks if it would be alright if she gave him a hug since she might not see him on Saturday. The following Monday, her teacher and Mr. Rick talked in the hallway about what a great girl she was and that her leaving was like their own child moving away. As they shared a cup of coffee, Mr. Rick reminded Miss Keri what an amazing teacher and role model she was for that young lady. For that young lady, Miss Keri will be a teacher that she will remember for the rest of her life. A 12 year old girl was admitted to our Residential Program, she wore black clothes and black make-up. At her admission physical, her nurse, Miss Char, noticed that she wore a piece of white adhesive tape on her front bottom teeth because she was teased and embarrassed that her teeth did not come together. The girl explained that her dad could not afford to take her to the dentist since he lost his job and custody of her after being hospitalized for a car accident that took the life of her mother and sister. Miss Char began to search for a local dentist that might be able help her, since Medicare’s solution to her problem was full extraction and dentures. A local dentist, Dr. Bill, stepped forward. He examined her, took x-rays and told her what they were going to do to fix her bite and smile. He enlisted a few colleagues, a local oral surgeon and orthodontist, who also donated their time pro bono. During her treatment, Dr. Bill would bring in hand me down clothing and books from his daughters for her. When her father recovered and picked up his smiling daughter, he barely recognized her. They drove to Erie every weekend for the next three months until her braces were removed. She and her father returned a year later, to thank nurse Char with flowers and Dr. Bill with a note that still hangs in his office. That is what the Sarah Reed Children’s Center is along with volumes of stories that have influenced countless lives for over 143 years. www.sarahreed.org 05 LOSS DONORS Many in the family of employees of the Sarah Reed Children’s Center experienced the death of a friend or family member over the past year. Our thoughts and deepest sympathies go out to all who are grieving and reckoning with their loss. Sarah Reed Club $1,000 and Above Philadelphia Indemnity Insurance The Plazony Family Benefactor Level $250-$499 All Metal Works Richard Pitts Agency/Don Albaugh The Adrian Family American Legion East Erie Post 771 Sarah Reed Auxiliary Airvent Anonymous Sigmund Software Amor-Fab, LLC Bank of America UPMC Health Plan Ms. Catherine Anderson BKD,LLP/Vinnie Halupczynski Velocity Net, Inc. Austin Construction Group B&L Wholesale Supply, Inc. Venango Machine Company Dennis Baker Construction Buete and Bliley, Inc. Wegman’s Food Markets Dr. and Mrs. Hershey Bell Britton Family Foundation Wesleyville Homes Association Bianchi Honda Dr. Kirstin Brunner-Martinez Widget Financial Dr. and Mrs. Kenneth Chinsky The Children’s Center experienced the loss of a significant family member this past year. “Grandma” Caroline Kensill died at the age of 95 in December of last year. Grandma Caroline, as she was known to everyone at the Children’s Center, was the modern day embodiment of Miss Sarah Reed. She began as a volunteer at Sarah Reed in 1986 and became the foster grandparent for the Gifford Residential Cottage. She was grandma to everyone in the cottage including staff. She often worked with children who were struggling with socialization or missing their homes and families. She worked with small groups of children to teach knitting, crocheting and crafts. She was a gentle, kind and loving mentor but firm and direct when needed. She taught lessons from her rocking chair and had a calming and peaceful effect on everyone around her, making the cottage seem like home for everyone. She created her version of a stress ball, a knitted “softy ball” that was filled with cotton that children could throw at walls or each other without any chance of injury or harm. She knitted blankets for staff members who had babies or “new additions to families”. She was a proud, dedicated and valuable team member who looked forward to working with children daily. She received many awards as a volunteer and foster grandparent during her career but preferred the quiet role of mother and grandma most of all. Mrs. Fran Buseck Mr. and Mrs. Bob Chapman Contemporary Ophthalmology of Erie Certainteed Roofing Director’s Level $500-$999 Certainteed Siding Alex Roofing Mr. and Mrs. William G. DeWitt Charities for Children Anonymous Mr. and Mrs. John Eaton Connoisseur Media, LLC BenBilt Building Systems Erie Bank County of Erie Mr. and Mrs. William Bloomstine Thomas Flick Building Services, Inc. Dr. Adrienne Dixon-McCullum Joe Chromic & Sons Plumbing Mr. and Mrs. Robert Freeman Edgar Snyder & Associates Ms. Connie Bootz Genessee Reserve Supply FUTURE Erie Community Foundation Mr. and Mrs. Bradley Dinger Harley-Davidson of Erie Tom and Susan Hagan Bob and Marlene Dexter Mr. and Mrs. Phillip Huffman Throughout the history of the Children’s Center, we have recognized that working through loss is vital to building a better future. The future of our Residential Treatment Program was made brighter by the community support we received during our “Sanctuary for the Future” campaign. The “Susan Hirt Hagan Hall” was dedicated this year to thank Tom and Susan Hagan for their generous commitment to building a brighter future and for joining a Legacy of Caring that is synonymous with the Sarah Reed Children’s Center. Erie Insurance Mr. and Mrs. Daniel Coughlin Kristin’s Dance Company Erie Times News Frontier General Contracting Gary Lackey Remodeling Fred F. Curtze Family Fund Mr. and Mrs. Kevin J. Gearity Mr. and Mrs. Christopher Lampe Robert Frenzel GECAC/Ronald Steele Laughlin Builders, LLC G.E. Foundation Dr. and Mrs. Robert Iddings LECOM James Hardie Building Products Mr. and Mrs. Rick Makowski Mr. Gary Lindenberger JET 24/FOX 66 Mr. and Mrs. James McKibben Lord Good Neighbor Fund Mrs. Bebe Imboden Millcreek Paramedics Millcreek Community Hospital Chris and Nick Iwig Mrs. Elizabeth Miller Millcreek Post # 773 La Nuova Aurora Society Parker’s Garage Atty. And Mrs. Daniel M. Miller MacDonald, Illig, Jones & Britton, LLP Paterniti/Malena Construction NYI-Dick Doll Associates Lillis, McKibben, Bongiovanni & Co. Scott’s Express-Peach, Inc. Bob and Karen Oliver MainLine Private Wealth, LLC. Siciliano Builders PNC Bank Mr. and Mrs. James Mando Slovak National Club “Pediatric Ophthalmology of Erie, Inc. Marquette Savings Bank Mr. and Mrs. Andrew Stinely Ms. Joyce M. Ravnikar-Kulyk Mastic Home Exteriors Brian Kelleher Tapco Group Scott’s Apple, Inc. John Masterson/Mary Lindquist Mr. and Mrs. Edward Verdecchia Second Foundation Consulting National Fuel Gas Verisco Toense & Associates, LLC Parker Foundation Vinyl Window Designs Ltd. Tops Construction C.A. Curtze Company Vernon Peterson 06 Sarah Reed Children’s Center www.sarahreed.org Corry Central Labor Club Ms. Barbara Townsend 07 United Way of Erie County Mr. Rich Lewis Ms. Beth Baldwin Pre K Counts of Erie County Mr. Phillip Chenard Dennis Williams Viwinco, Inc. Ms. Mary Listerman Bikers Against Child Abuse Meghan Probst Mr. and Mrs David Close Mr. Ron Wilga VNCI Lomanco Bob Evans Restaurants ReMax Real Estate/Team Kitchen Mr. and Mrs. David Cooney Mr. and Mrs. Dennis Walsh Mr. and Mrs. Stan Mackowski Bonnell’s Collision Center Ms. Lisa Rockwell Ms. Kathleen Defazio In Memorial Weber Murphy Fox, Inc. Mr. Tom Makowski Brad’s Bounce A Lot Rentals, LLC Scalise Financial Advisors Mr. and Mrs. Timothy Doyle Cora Anderson Mr. Terrence McKelvey Chris Buchleitner Sertoma Club of Erie Eat’n Park Elizabeth Bjalme Patron Level $100-$249 Messiah Lutheran Church Thomas Buchleitner Shawnee Optical Yvette Eddy Caroline Kinsill Mrs. Rose Metrick Champion Ford/Volvo Mr. and Mrs. Harry O. Sinden Mr. Charles Eisert Jean Schueman Mr. and Mrs. Michael Barr MI Windows & Doors, Inc. Mr. Anthony Ciampa Kent and Kathy Sivillo Ms. Phyllis Ennis Tami Battko MMS Construction Dr. and Mrs. Dennis Cole Slovak National Club Ms. Linda Etter In-Kind Contribution Mrs. Alice Bean Ms. Annette Mossburg Ms. Carol Conyngham Spotlight Dance Studio Ms. Helene Grande Alto Cucina Bestway of New York, Inc. W. H. Motsch CRUX STAPLECO Ms. Debbie Hafner Ms. Kathleen Bierley Mr. and Mrs. Laurence Mroz Mr. Stephen Curcio Ms. Angela Tadda Mr. and Mrs. Harry L. Hain Ambassador Banquet & Conference Ctr. Mr. Dennis Bradley Mr. and Mrs. Stephen Newman Ms. Deborah DiPlacido The WAY to Healthy Living Ms. Audrey Heberlein Mrs. Adelyn Brinker Mrs. Warren Omark Doleski & Wolford Orthodontics, P.C. Tim Hortons Ms. Natalie Heberlein Contemporary Ophthalmology Parkers Garage Eastway Lanes Treese Communications Ms. Mary Ann Holl Decision Associates, LLC Mr. Scott Perry Elite Salon Ms. Christine Troutman Mr. Fred Johnson Mr. and Mrs. James Delsandro Perry Mill Supply Co. Erepa Grotto Ms. Diane Truran Mr. and Mrs. Donald King Mr. and Mrs. William Detisch Ms. Carmine Petecca Erie County Democratic Party UE Local 506 Ms. Kathleen Kingston Mr. and Mrs. George Diller Quality Aluminum Mr. and Mrs. Louis Floros Western & Southern Life Mr. Peter Kuvshinikov Ms. Patty Esposito Ms. Katherine Robbins Friends of Eddie Whiteman Mr. David Lesnisski Exteria Building Products Sarah Reed Employee Fund Mr. and Mrs. Gary Fritts Yaple’s Vacuum Cleaner & Sewing Center Dr. Jean Faieta Dr. and Mrs. Eric Schwartz Jon and Mary Fuhrman YMCA of Greater Erie Loving Hearts Home Care The Faucet Shop Mr. and Mrs. Gordon Starr GECAC Head Start Mr. and Mrs. Robert Ferrier Mr. Robert Strayer Golden Living Centers Mr. William Fogelbach Mr. John Taylor Graphitti Creations Ms. Cindy Geddes Dr. and Mrs. David Teufel Ms. Pamela Hawryliw Genessee Building Products Tim DeLuca’s Auto Service & Sales Hoss’s Steak House Geocel Corporation Tops Roofing & Remodeling Dr. and Mrs. Charles Joy Mr. Matthew Haight Velux America Mr. and Mrs. Richard Kamansky Mr. and Mrs. Brian Hamilton Mr. and Mrs. David Wachter Kiwanis Club of Erie Mr. William Harper Mr. and Mrs. Everett Walker Ms. Joyce Kovacs Mr. and Mrs. George Harrington Mr. and Mrs. Robert Young Mary and Albert Lamp Harry E. Mueller, Inc. Mr. Carl Zimmerman Ms. Marilyn Livosky Long’s School of Dance Mr. and Mrs. Douglas Hayes Loving Hearts Home Care Patricia Hoffman Friendship Level $50-$99 Insurance Management Co. Achievement Center McDonald’s Corporation J. J. Agnello Heating & A/C Mr. Jeffrey Adelman Mercy Center of the Arts Mr. and Mrs. Kenneth Kinsell Aktion Club of Erie Millcreek Township JOY Center Ms. Ginger Kist All Season’s Market Place Mr. and Mrs. Gregory Morrow Kiwanis Club of Edinboro Mr. James Aquino Once Upon A Child Ms. Barb Kuligowski Mr. and Mrs. Dennis Bort Q. Gregory Orlando Laughlin Builders Aspen Dental Barbara Pollock Mr. and Mrs. William Hilbert 08 Dr. Fong K. Mak Sarah Reed Children’s Center Scott Young Yum Yum’s Pizza Community Sponsor $1-$49 Accudyn Products, Inc. Employees Mr. and Mrs. Michael Alexa Arby’s Ms. Yvonne Atkinson Ms. Mary Auditori Mr. Jim Baniszewski Bestway of New York, Inc. Mr. Michael Bloeser Ms. Renee Boccio Mr. and Mrs. Willis Booth Mr. and Mrs. Joseph Borgia Ms. Jaqueline Borowicz Ms. Barbara Bridger Mr. and Mrs. Gerald Caler Canfield Radiator Inc. Mr. and Mrs. Gary Carver www.sarahreed.org Ms. Melissa Long Mr. and Mrs. Stan Mackowski Joey Makowski Mr. and Mrs. James Malue Mr. and Mrs. Norman Mattson Ms. Betty M. May Ms. Karen J. McEnery Mr. and Mrs. Roger Meyer Mid City Flower Fund Jim and Shirley Nelson Mr. Jim Nelson Mr. Gordon Osborn Mr. and Mrs. Dana Pulice Dr. and Mrs. Stephen Radack III Ms. Theresa Rotunda Mrs. Mary Scolio Ms. Elaine Skorupski Dr. Anthony Snow & Kathy Iorio Tops Market Jennifer Uplinger Books A Million Bootleggers Ms. Rose Burns Ms. Becky Carlson The Co-op Café & Bakery Edinboro University Dining Eat’n Park Erie Yacht Club Jared the Galleria of Jewelry Max & Erma’s Robert McGee Pediatric Ophthalmology of Erie Peek’n Peak Resort & Spa Premium Coffee Pulakos 926 Chocolates Vernon Peterson Sabella’s Safari Grille-Hilton Garden Inn Sarah Reed Retirement Center St. Peter’s Lutheran Church Sullivan’s Pub & Eatery Puper Suppers Walnut Creek Rifle Club Ass. Ms. Barbara Ward Wegmans Food Markets Whispering Woods Golf Club/Rich Rocky Mr. Ronald Wilga Zem Zem Shrine Sister Phyllis Weaver, OSB 09 FINANCE LEADERSHIP Agency Revenue Agency Revenue 16,000,000 16,000,000 Agency Revenue 16,000,000 14,000,000 14,000,000 14,000,000 12,000,000 12,000,000 8,000,000 6,000,000 6,000,000 ANTHONY BOSTAPH, Director of Outpatient Services 4,000,000 2,000,000 2,000,000 00 0 FY2009 FY2009 FY2010 FY2010 FY2011 FY2011 FY2012 FY2012 FY2013 FY2013 FY2014 FY2014 Year Year FY2009 5% 5% FY2010 FY2011 6% 6% 5% 6% 40% 40% Partial Hospitalization Partial Hospitalization Community Support-County Community Support-County Community Support-County Wrap Around Services 41% Outpatient Community Support-City SD Outpatient Community Support-City SD Agency Revenue by Source FY 2014 Agency Revenue by Source FY 2014 Community Support-City SD 2% Agency Revenue by Source FY 2014 MA Managed Care 3% 6% BRADLEY N. DINGER, Past Chairman of the Board Director of Finance, UPMC Hamot Health DR. ADRIENNE DIXON-MCCULLUM, Associate V.P. of Residential Clinical Services & Community Support DR. HERSHEY BELL, M.D.. Dean of the School of Pharmacy, LECOM LORI EATON, Director of Erie Alternative Education SHELANE A. BUEHLER, Principal Architect, Buehler & Associates, Inc. DR. ROB IDDINGS, Director of Community Clinical Services DR. KENNETH CHINSKY, Physician, Chest Diseases of Northwestern PA KAREN OLIVER, Administrative Assistant PATRICK DEAN, School Administrator, Erie School District VERNON L. PETERSON, Director of Development WILLIAM J. DETISCH, Lt. Juvenile Division – Millcreek Police Department DR. LISA SCHENING, Director of Quality Assurance & Quality Improvement and Assistant Director of Psychology Internship Training SUSAN FRAWLEY, CPA, Erie Insurance DR. ERIC SCHWARTZ, Vice President of Clinical Services & Director of Psychology Internship Training 3% 6% MARLENE DEXTER, Associate V.P. of Corporate Compliance, Nursing & Outpatient Partial Hospitalization Residential Treatment Wrap Around Services Wrap Around Services Outpatient 41% 41% 40% Residential Treatment Residential Treatment DENNIS WALSH,, Associate V.P. of Partial Hospitalization 3% MA Managed Care 6% MA Managed Care Service Contracts Insurance MA & Self Pay 30% 30% 59% 59% Insurance 30% MA & Self Pay Contributions, Grants & Other Contributions, Grants & Other VERONICA L. GAMBILL-HARDEN, Administrator, Parenting Director, Cambridge Springs Prison JAMES N. HERR, Retired Social Services KATHLEEN KINGSTON, Associate Director of School of Education, Gannon University GARY KOENIG, Sr. V.P. Regional Manager - Wealth Management, Northwest Savings Service Contracts Service Contracts Insurance MICHAEL A. PLAZONY, Treasurer of the Board Sr. VP – Life Insurance, Erie Insurance CHRISTINE IWIG, Secretary of the Board President, Sarah Reed Women’s Auxiliary PATTY ESPOSITO, Director of City Partial Hospitalization Programs 5% WILLIAM J. MILLER III, Vice-Chairman of the Board President- Sabella’s Catering BUTCH COUGHLIN, Director of Facilities FY2014 3% 5% 5% 2% FY2013 Agency Revenue by Program FY 2014 3% 3% 2% FY2012 Year Agency Agency Revenue Revenueby byProgram ProgramFY FY2014 2014 SHAUN B. ADRIAN, Esquire, Chairman of the Board Attorney, MacDonald, Illig, Jones & Britton, LLP MARY BARR, Associate V.P. of Human Resources 6,000,000 4,000,000 JAMES D. MADO, President/CEO ROBERT FREEMAN, Vice-President of Finance and Operations 10,000,000 8,000,000 8,000,000 BOARD OF DIRECTORS DR. KIRSTIN BRUNNER, Medical Director 12,000,000 10,000,000 10,000,000 EXECUTIVE COUNCIL JAMES D. MANDO, President/CEO Sarah Reed Children’s Center MA & Self Pay 59% JAMES N. McKIBBEN, Insurance Broker, Lillis, McKibben & Bongiovanni & Co. Contributions, Grants & Other DANIEL M. MILLER, Esquire Attorney, MacDonald, Illig, Jones & Britton, LLP MICHAEL PALMISANO, Retired Judge RONALD A. STEELE, CEO, GECAC EMILY WACHTER, Consultant, Marketing Strategic Planning, Decision Associates 10 Sarah Reed Children’s Center www.sarahreed.org 11 PROGRAM LOCATIONS Administrative Offices Residential Treatment Program 2445 West 34th Street, Erie, PA 16506 (814) 838-1954 Hamilton Campus Partial Hospitalization Programs 2931 Harvard Street, Erie, PA 16508 (814) 453-4309 Outpatient Program 1611 Peach Street, Ste 185, Erie, PA 16501 (814) 480-8985 Millcreek Partial Hospitalization Program 3814 Asbury Rd, Erie, PA 16506 (814) 835-7696 Bayfront Alternative Education Program Bayfront Center for Maritime Studies 40 Holland Street, Erie, PA 16507 (814) 456-4077 Career Alternative Education Programs 8500 Oliver Road, Erie, PA 16509 (814) 464-8690 S.E.L.F. Program 1020 East 10th Street, Erie, PA 16503 (814) 871-6238 www.sarahreed.org