January 2016 - Lakeland Electric

30290-I-0164
LOOKING TO THE FUTURE
I hope that all the citizens of Lakeland had a very merry
holiday season! Like other successful organizations, the
City of Lakeland has goals, a vison, a mission and a set
of values that we try to live by in providing services to
the citizens of Lakeland.
It is a new year and a new day at the City of Lakeland.
I am thankful to have the opportunity to oversee this
organization comprised of great people who dedicate
an enormous amount of pride in delivering municipal
services to our residents.
We have a number of new recreational enhancements and amenities that
you will see being developed over the next year. We recently dedicated Three
Parks Trail, a multiuse amenity that connects Peterson Park, Woodlake Park and
Common Ground. This past year we also opened the first phase for the North
Lakeland Recreation Complex with the Lake Crago Dog Park.
As the representative for all the City of Lakeland employees, we say thank
you for calling this community home and we look forward to another great year
working for you!
LAKELAND
a vibrant, innovative,
culturally-inclusive,
world-class
community.
MISSION
A community
working together
to achieve
an exceptional
quality of life.
•
I encourage residents to continue playing an active role in the community by
staying informed and engaged. We continue to improve how we communicate
with our citizens. During the upcoming year, look for a complete overhaul
of our website: www.lakelandgov.net. You can also find us on various social
media platforms including Facebook (facebook.com/cityoflakeland) and
Twitter (@lakelandgov).
VISION
•
The City of Lakeland and its employees have done
a remarkable job over the past year. We continue to
look forward to even greater accomplishments for
2016. We hope that you enjoy the data compiled in
this special infographic edition of Access Lakeland. It is difficult to present a
comprehensive overview of all that we do within a newsletter. However, we
believe the information provided in this graphical layout will provide highlights
of the services we deliver with pride for our community each day.
JANUARY 2016
➢
A LETTER FROM CITY MANAGER TONY DELGADO
CITY OF LAKELAND NEWS & EVENTS
VALUES
Social Responsibility
Leadership • Integrity
Commitment to Excellence
Empowered Workforce
Diversity
➢
YOUR CITY BY THE NUMBERS
A 2015 YEAR-IN-REVIEW
PUBLIC WORKS
cleaned
3,189,753ft² 55
83,457TONS
GARBAGE
The City of Lakeland Public Works Department was awarded the
2014-15 Project of the Year by the American Public Works Association,
Florida West Coast Branch for the Lake Beulah Trail.
that’s more than
OF DITCHES
collected
RECYCLING
21,923
61,534
+
FOOTBALL
FIELDS
constructed
13,451ft
POLICE DEPARTMENT
221
SWORN
174
that’s
almo
st
2.5 MIL
ES
TRAFFIC SIGNALIZED
INTERSECTIONS
OF SIDEWALK
for your walking enjoyment.
OF SOLID WASTE
that’s the weight of
maintained
7.5 Eiffel Towers
issued
investigated
#1 K9 TEAM
and made
11,325 3,580 135
TRAFFIC CITATIONS CRIMINAL CASES
OFFICERS
/L AKEL ANDPD
park
CITY OF LAKELAND
FIRE DEPARTMENT
ACRES
879
173 + 4,260 + 27,164 738 OF PARKS
that’s larger than
FIREFIGHTERS
SHRUBS
ANNUALS
with the help of
3YEARS
that’s over
that’s almost
OVER
OF DONATED
TIME
LIBRARY TITLES
FIRE CALLS
ACHIEVED AN INSURANCE SERVICE OFFICE (ISO) RATING OF 1.
/L AKEL ANDFD
COMMUNITY DEVELOPMENT
LAKELAND CENTER
issued
hosted
reviewed
15,408ft²
The Lakeland Fire Department
partnered with SPCA Florida
to produce a calendar of
firefighters and pets
to benefit SPCA Florida
and animals rescued
during emergency calls.
ALL OTHER EMERGENCIES
Only 132 other fire agencies out of 47,000 agencies across the US have achieved this.
*65 are Certified Paramedics
SWIM LESSONS
1,000,000 10BOOKS PER CITIZEN 27,000
VOLUNTEER HOURS
TREES
circulated
4,900
MEDICAL CALLS
and maintained
planted
responded to
CERTIFIED
Officer Chad Whitaker
and K9 Nox
gave
In 2015,
The City of Lakeland
Parks & Recreation Department
welcomed Lake Crago Dog Park
to its park roster.
With areas for both large and small dogs
and other great amenities
for the furry members of your family,
Lake Crago Dog Park
has quickly become
a favorite for dog-lovers
all over Lakeland.
TREES TRIMMED
164 16,941+450+5,521
*
DUI ARRESTS
@L AKEL ANDPD
PARKS & RECREATION
do
dog
IN THE
NATION
CONSTRUCTION PLANS
DOUG NOVOGRODSKY | Firefighter EMT
LANCE TAYLOR | Firefighter Paramedic
@LAKEL ANDFD
served
5,161&5,023 445 492,129 4MILES
with
BUILDING PERMITS
BUSINESS TAX RECEIPTS
LAKELAND LINDER REGIONAL AIRPORT
logged
EVENTS
ATTENDEES
TAKEOFFS & LANDINGS
LEASED SPACE
becomes
WORLD’S
BUSIEST
ft²
AIRPORT
LAKELAND ELECTRIC
70 600 300,000
replaced
DISTRIBUTION POLES
OF CABLE
supplied
169,092
CUSTOMERS WITH
20.6
MILLION
GALLONS
televised
LIVE MEETINGS
GRAPHIC DESIGN
PROJECTS
IN GRANTS FOR AIPORT DEVELOPMENT
and maintained a
ft
OF TREELINE
AVERAGE OUTAGE REPAIR TIME
WASTEWATER
treated over
OF PIPE IN THE DISTRIBUTION SYSTEM
32% MIAMI
122
GALLONS LAKELAND TO
PER CUSTOMER
OF SEWER
NEW YORK CITY
filled
The City of Lakeland
Communications Department
was awarded five American In-House
Design Awards by Graphic Design USA.
maintained
GALLONS DAILY
that’s the distance from
that’s almost
designed
116 242
$11,032,250
trimmed
maintained
AVERAGE DAILY DEMAND PER DAY
COMMUNICATIONS
DURING
SUN ‘N FUN
FLY-IN
received
400MILES 6.4MINUTE
996MILES
12MILLION 316
MILES
&
LINEWORKERS
WATER
OF HOTDOGS
managed
110,000 938,000
116 r.
g
n
ti yea
a
e
ikey for a
l
s
’
t
thaery da
ev
REUSED AT MCINTOSH
POWER PLANT
averaged over
and engaged with over
221 2,500
PUBLIC RECORDS
PHOTOS TAKEN EACH MONTH
REQUESTS
AT SPECIAL EVENTS
/CITYOFLAKELAND
@L AKEL ANDGOV
that could reach
41,000
FACEBOOK FOLLOWERS
In 2015, the City of Lakeland’s Facebook page became the
most followed page of a municipal government in Florida.
LOG ON. TUNE IN. GET CONNECTED.
S
I
C
P
H
A
DEMOGR
FEMALE
RACIAL COMPOSITION
State of Florida (2014)
19,507,369
Polk County (2014)
623,174
Lakeland Electric Service Area (2014)
269,176
W W W . L A K E L A N D G O V . N E T
52.7%
47.3%
ASIAN | 1.86%
MALE
OTHER | 4.49%
HISPANIC or LATINO | 13.91%
BLACK or AFRICAN AMERICAN | 20.71%
WHITE or CAUCASIAN | 70%
important budget
numbers
City of Lakeland Mailing Address
Lakeland City Hall
228 S. Massachusetts Ave.
Lakeland, FL 33801
MAIN SWITCHBOARD
AREA CODE
(863)
FISCAL YEAR 2016
brief
general fund
expenses
834-6000
EMERGENCY911
Airport
834-3298
Beerman Family Tennis Complex
834-2374
Building Inspections
834-6012
Business Tax Receipts
834-6025
Cemeteries834-3287
City Attorney
834-6010
City Clerk
834-6210
City Commission
834-6005
City Manager
834-6006
Civil Service - Human Resources
834-8790
Cleveland Heights Golf Course
834-2377
Code Enforcement
834-6251
Coleman-Bush Building
834-3350
Communications834-6264
Community Development
834-6011
Customer Billing/Finance
834-8276
Downtown Development Authority
687-8910
Finance834-6200
Fire Department NON-EMERGENCY834-8200
Fire Inspector/Fire Marshall
834-8201
Gandy Pool
834-3157
Kelly Recreation
834-3284
Lake Mirror Complex
834-2280
Lakeland Center Box Office
834-8111
Lakeland Electric Customer Service
834-9535
Lakeland Vision
682-9660
Lakes & Stormwater
834-6276
Library - Main
834-4280
Library - Jackson Branch
834-4288
Neighborhood Services
834-6251
Parking Systems (Main Office)
834-6303
Parks & Recreation
834-6035
Police Department NON-EMERGENCY834-6900
Public Works
834-6040
Purchasing834-6780
Risk Management
834-8781
Simpson Park
834-2577
Simpson Pool
834-2286
Solid Waste
834-8773
The Lakeland Center
834-8100
Tigertown Complex
834-2233
Water Utilities
834-8316
general fund
revenues
comparative annual
cost of services
HOLIDAY SCHEDULE:
CITY OFFICES WILL BE CLOSED FOR THE OBSERVANCE OF:
MLK DAY: JANUARY 18, 2016
NO CHANGE TO ANY SERVICE.
STAY CONNECTED
Online | www.lakelandgov.net ­ In Person | City Hall • 8AM – 5PM • Monday-Friday
facebook.com/cityoflakelandfl | twitter.com/lakelandgov | youtube.com/cityoflakelandfl | instagram: cityoflakelandfl
Listen Lakeland • First Sunday • FM 97.5 WPCV @ 8:30AM | FM 98.3 WWRZ @ 8AM | AM 1430 WLKF @ 8AM | AM 1230 WONN @ 9AM
Public Meetings | City Commission Meetings • First and Third Monday • 9AM | Utility Committee Meetings • First Monday • 1PM
Live Broadcast on LGN | Channel 643 (Brighthouse) | Channel 43 (Verizon FiOS)
IMPORTANT NUMBERS:
City Hall • 863.834.6000 Lakeland Electric Customer Service • 863.834.9535 Power or Water Outages • 863.834.4248
Pollution Hotline • 863.834.3300 LPD Crime Tips Hotline • 863.834.2549 LPD (Non-Emergency) • 863.834.6900
PAYING YOUR UTILITY BILL:
ONLINE | www.lakelandelectric.com BY PHONE | 863.834.9535
IN PERSON | Lakeland Electric has partnered with over 50 local businesses including area AMSCOT offices to accept your utility payment.