2014 Leader of the Year - Shawnee Mission Health
Transcription
2014 Leader of the Year - Shawnee Mission Health
February 2015 Issue Number 2 2014 Leader of the Year Named Leader of the Year for 2014, Clare March is a quiet, easy going and unassuming leader who manages, solves problems and supports associates. A role model for her department, she is fair, supportive and a great listener who seeks all sides of an issue before finding a resolution. Clare is mindful of department productivity and involves other associates in finding a solution to reach goals. Grounded by her faith and family, she lives by the Golden Rule, is respectful of all and has the same expectation of her associates. She promotes confidentiality and integrity and demonstrates Improving Health Through Christian Service in every way. One nominee wrote, “Clare has worked and been thoroughly engaged at Shawnee Mission Health for more than 40 years. The words and phrases that most appropriately describe her are fair, communicates honestly, positive, confidential, promotes associate involvement, consistently strives for excellence at all levels of care, forward thinking, supportive, engaged and works tirelessly for the overall benefit of Shawnee Mission Health.” The 2014 Leader of the Year receives a monetary gift, an engraved plaque and special recognition at the annual Associate Awards Banquet on March 29, 2015. February Events •American Heart Month •Children’s Dental Month •Kids ENT Health Month Chapel Services February 27 Tim Sheafer, SMH Associate March 6 Roger Freed, Chaplain, Vistas Hospice 13 Clarence Annette, PhD 20 Julie Turner 27 Tim Sheafer, SMH Associate March Town Hall Meetings Save the date for the March Town Hall meetings at Shawnee Mission Medical Center (SMMC) and Shawnee Mission Health (SMH)-Prairie Star. March 4 - SMMC March 5 – SMMC (Shawnee Mission Room) (Shawnee Mission Room) 9-10 a.m. 7:30-8:30 a.m. 1-2 p.m. 10-11 a.m. 3-4 p.m. March 11 – SMH – Prairie Star (This will be held 11 p.m.-midnight (This will be held in the Garden Café in conjunction with the Midnight Meal.) in the Third Floor Conference Room in conjunction with the Recognizing You pasta lunch.) 11:30 a.m.-1:30 p.m. ShawneeMission.org stethascoop 2014 Mission Award Winners Angel Award, Raimonda King, Mother and Baby Raimonda displays SMH’s core values not only in her interactions with associates, but also through her leadership role. She provides feedback and encouragement to associates and is an active leader on the floor who exudes kindness and sets a great example of what a nurse leader should be. Raimonda’s honesty and excellent communication skills allow associates to feel included and informed. Always taking time to listen to concerns from patients, physicians and nurses, she earns respect through her passion and dedication and is a shining example of SMH’s value of respect. One associate wrote, “Raimonda has been our beacon and rock while handling a time of transition with poise and a Christ-like attitude. She treats others the way she wants to be treated and comes to work every day with a smiling face and a heart of gold.” 2 stethascoop Christian Mission Award, Libby Senese, Emergency Department Libby is kind, attentive and always strives to meet individual needs both physically and spiritually. She is respectful of all associates, patients and their families. Libby is positive and her attitude is infectious. Even in difficult situations, she makes a point to let everyone know that she feels it’s a privilege to come to work and take care of patients. One associate wrote, “For more than 10 years, I have worked with Libby and have never worked with anyone who models the mission of Jesus as well as she does. She always puts her patients first, regardless of how bad the situation may be. Libby sets an example for the entire staff on how patient care should be and can be delivered.” Community Service Award, Amy Fowler, Laboratory Amy exemplifies the values of SMH both at work and in the community by spreading the gospel of friendship, kindness, forgiveness and love. She is a committed volunteer as a Court Appointed Special Advocate (CASA), visiting with appointed children weekly and offering her support as they transition from placement to placement. She volunteered 599 hours last year alone. As a CASA, Amy serves as the only constant these foster kids have in their lives, and stays with every case until it’s closed and the child is reintegrated back into the home or parental rights are relinquished or terminated by the court. Amy attends all court hearings and submits reports to the judge about the child, while also supporting the parents by offering encouragement and helping them work toward their goal. One associate wrote, “Amy’s commitment to children in our community spreads the light of our Christian mission into some of the darkest corners. Her determination, respect and integrity in these cases exemplify the Christian values of Shawnee Mission Health.” We Love You and Your Heart February is American Heart Month. Did you know that heart disease is the leading cause of death among men and women in the U.S. every year? To raise awareness, SMH has partnered with seven Johnson County, Kan., restaurants to bring you heart-healthy dishes during the month of February. Throughout February, restaurants Grand Street Café-Lenexa, Newport Grill, Paradise Diner, Story, Tavern at Mission Farms, Tavern in the Village and Ya Ya’s will offer dishes that are low in fat and sodium and other ingredients that may foster heart disease. For each heart-healthy dish enjoyed by consumers, these restaurants will donate 10 percent to the Shawnee Mission Heart & Vascular Center. Enjoying delicious food, supporting our local restaurants and getting smarter about our heart health – it’s a winning combination! Share your favorites using #SMHHeartMonth. For more information and to view the featured dishes, visit ShawneeMisssion.org/ health-services/heart-and-vascularcenter and click on 2015 Heart Healthy Restaurant Partners. Compassion, Balance, Excellence, Stewardship and Teamwork. Congratulations to the following 2015 award recipients: • Brad Yost, MD – Integrity Award • Andrea Ely, MD – Compassion Award • Elisabeth Cozad, DO – Balance Award • Richard Huseman, MD – Excellence Award • Rebecca Gernon, MD – Stewardship Award • Jodi Jackson, MD – Teamwork Award. Donate Blood for SMH Patients Pasta Lunch – March 4 Administration invites all SMH associates, physicians and volunteers to attend a free pasta lunch in the Garden Café on Wednesday, March 4, 11 a.m.-2 p.m. or 11 p.m.-midnight (Midnight Meal). Join us for oodles of noodles in celebration of you! Help save a life by donating blood on Friday, March 6, 10 a.m.-2 p.m., in the Shawnee Mission Room. SMH transfused 4,800 blood products in 2014. We are at risk of not receiving adequate supplies from The Community Blood Center because of critically low donations from our community. Play your part and help SMH patients in need. All registered donors will receive a voucher for a free ice cream treat. To sign up, visit esavealifenow.org or call Julie Jenks at 913-676-2022 (ext. 72022). Walk-ins are welcome. Recognizing Physician Excellence Awards Each year, the Recognizing Physician Excellence program honors six physicians who are deemed outstanding in fulfilling the mission and values of the hospital in both their professional and personal lives. “You are you that is truer than true. There is no one alive who is youer than you.” – Dr. Seuss Nominations are submitted by SMH leaders, associates and physicians, and winners are selected by the Recognizing Physician Excellence Committee. Physicians are nominated in six categories: Integrity, ShawneeMission.org 3 SMH Associates Go Red to Fight Heart Disease • Mary McMahan, Environmental Services • Rowena Navarro, Pulmonary • Joyce Njuguna, Behavioral Health • Heidi Calvin, Pharmacy • Armida Torres, Clinical Education • Jerri Tregellas, Behavioral Health • Cheryl Wenz, Managed Care. SMH will also recognize our Mission Award and Leader of the Year winners: • Angel Award - Raimonda King, Mother Baby • Community Service Award - Amy Fowler, Laboratory • Christian Mission Award - Libby Senese, Emergency In honor of National Wear Red Day on Friday, Feb. 6, SMH associates wore something red to help raise awareness about heart disease and women. Photo Contest The annual photo contest will be April 13-17 in the Sunflower Room. The contest is open to all SMH associates, physicians and volunteers. Photographs will be judged in the following seven categories: • Light • Vegetation • Fish and birds • Sabbath rest • Sun, moon and stars • Animal and man • Sky. All photographs must be matted (no frames) for easy display and must be a minimum size of five inches by seven inches and a maximum size of 11 inches by 14 inches (matte included). Only vertical photos will be considered for display on the Creation wall. Please do not resubmit entries from previous SMH photo contests. Entry forms are available 4 stethascoop in Human Resources (HR) or on Arc. All photos must be received by April 8. Associate Awards Dinner on March 29 The annual SMH Recognition Banquet is scheduled for Sunday, March 29 at the Sheraton Overland Park Hotel. Full-time, part-time and PRN/relief associates who worked 416 hours in 2014 that are receiving awards and those with 20-plus years of service will receive an invitation by mail the week of March 2. Those attending must RSVP by Friday, March 20. Please visit the HR page on Arc to see a list of associates who will be recognized. The highlight of the evening is the announcement of Associate of the Year. Nominees for this year include: • Meagan Blair, Labor and Delivery • Susan Ford, ICU • Colleen Gaffney, HNVU • Sherry Gower, Patient Access • Leader of the Year - Clare March. The Junior and Adult Volunteers of the Year will also be recognized. Those attending the banquet will have an opportunity to get their photo taken. The photographer will be set up in the north end of the lobby outside the ballroom. For questions, contact Julie Jenks at 913-676-2022 (ext. 72022). ICU Team’s Poster Presented at Society of Critical Medicine’s Annual Congress Shalan Stroud, Michelle Foss and Neil Kelly from SMMC’s Intensive Care Unit (ICU) had the opportunity to attend the Society of Critical Medicine’s (SCCM) annual congress in Phoenix, Arizona. The conference is attended by world experts in the field of critical care medicine. The travel was supported through a Foundation for SMMC grant after their poster abstract submission was selected to be presented at the congress. The poster highlighted the work in the ICU on the implementation of an early mobility program. Utilizing Acute Physiology and Chronic Health Evaluation (APACHE) data collected on our ICU patients, the team was able to show a reduction in ventilator days and ICU length of stay with an estimated cost savings of $828,000 in the year following the implementation. This work was based on some of SCCM’s 2013 guidelines, highlighting the importance of mobilizing even the sickest of patients because the detrimental effects of bed rest are numerous. Both early mobility and sepsis are targeted initiatives not only here at SMMC but also at Adventist Health System (AHS) of which SMMC has been integrally engaged. AHS was highlighted in the opening ceremony as a critical partner with SCCM. Delivering compassionate care was a repeated theme heard at the congress. It is also at the root of all we do in healthcare at SMH. Mission Marketplace Closing, Keuhl’s Foods Available Soon at New Haven Church With construction beginning soon on the first floor of Tower 2, Mission Marketplace will close at the end of day Friday, Feb. 27 and no longer will be carrying Keuhl’s vegetarian foods. New Haven Seventh-day Adventist Church, located at 8714 Antioch in Overland Park, has agreed to handle placement of special orders and food pickup on Tuesdays and Thursdays, 3-6 p.m., beginning March 19. For more information, please call Karen Furst at 913-642-5617. Human Resources Health Insurance: You should receive new health insurance cards for 2015. Please remember to update your medical providers with your new insurance card. If you did not complete the Tobacco-Free Health Premium Discount Attestation form for 2015, those forms are available in HR and HSA changes are allowed (per IRS rules). Flexible Spending Accounts (FSA): The FSAs for medical, dependent care and adoption are administered through Aetna/PayFlex. The claim form is available in HR and on Arc. If you would like to track your dependent care or medical flexible spending account(s) online, you may register your account through payflexdirect.com. Or, if you registered your health plan through aetna.com, there is a link to the PayFlex website where you can also access your FSA. Health Savings Accounts (HSA): HSA balances from 2014 roll over into 2015. Per IRS guidelines, HSA accounts/changes can still be initiated for 2015. Reimbursement of HSA claims other than your debit card must be made through the PayFlex website at payflexdirect.com. HSA Debit Cards: Remember that you must have funds in your HSA before you can use your debit card. Dental Insurance: Continue to use your existing Delta Dental Insurance card. You can register for an account and print a card at deltadentalins.com. Life Insurance: Consider updating your life insurance beneficiary information. Forms are available on Arc or in HR. Coverage End Dates: If you change status into a position less than 16 hours per week or terminate employment, coverage under all of the benefit plans will cease with the last day worked in the benefit eligible position. The one exception is retirement deductions, which would continue for associates with non-benefit eligible positions (PRN/Relief). Retirement: If you have any questions regarding your retirement needs (AHRP and/or VALIC), please contact our retirement educators at 913-676-7541 (ext. 77541). A representative will return your call. You can review or update beneficiary information for VALIC or AHRP by contacting VALIC or AHRP at 1-800-730-4477. Be sure to have your PIN number available when you call. Long-Term Disability: AHS has changed how the long-term disability is reported this year. There is still no charge to full-time associates, however you will notice a credit and a debit for the same amount on your paycheck. HR – Online: Don’t forget to review your paychecks every pay day to verify your address, pay information, current benefit elections, tuition assistance reimbursements, retirement contribution elections, tax withholding information and PDO balances. You can access HR on Arc for the following: •Cancer and Specified Disease Wellness Claim form • Shared Leave Application (PDO donation) • Referral Bonus form • Website Links: -AHRP: ahrp.com -Dental plan: deltadentalins.com -Aetna: aetna.com -Aetna provider list: aetna.com/docfind/custom/ahs -Vision: eaglesbenefits.com -FSA/HSA: payflexdirect.com -EAP: mylifevalues.com ShawneeMission.org 5 Summer at SMH-Early Learning Center The Shawnee Mission Health-Early Learning Center (SMH-ELC) will be offering a summer program for schoolage children through age 12 and those who are eligible to start kindergarten in fall 2015. This year’s theme will be “All Aboard the S.T.E.A.M. Train”. The focus will be on Science, Technology, Engineering, Arts and Mathematics (S.T.E.A.M). There is also the option to sign up your child for swim lessons. The summer program officially begins June 1 and runs through Aug. 7, but children may begin coming to the Center as soon as their school is out in the spring and may attend until school begins again in the fall. School-age children currently registered at the SMH-ELC who do not register for the summer program will be placed on the inactive list for the summer. There is an early bird activity fee of $45 if you turn in your summer packet by Feb. 27. After Feb. 27, the activity fee will be $75. For children who have not yet attended SMH-ELC, regular enrollment packets and summer packets may be picked up at the SMH-ELC office. The general application fee is $60, in addition to the summer activity fee. Gynecologic Oncologists Join the Shawnee Mission Cancer Center The Shawnee Mission Cancer Center is pleased to welcome four experts in gynecologic oncology. Lowell Byers, MD; Michelle Dudzinski, MD; and Brenda Shoup, MD, are Board-certified gynecologic oncologists and surgeons who specialize in the diagnosis and treatment of cancerrelated gynecologic conditions. Nurse Practitioner Niki Switzer, APRN, also serves patients in the care continuum. 6 stethascoop Conditions commonly treated include pelvic masses and cancers of the gynecologic organs. The surgeons are also specially trained to perform radical surgeries for gynecologic cancers as well as the newest minimally invasive procedures. The gynecologic oncologists are located within the Shawnee Mission Cancer Center, 9301 W. 74th Street, Suite 100, Shawnee Mission, KS 66204. For more information, call 913-632-9130 or visit ShawneeMission.org/cancercenter. Health Screenings If you missed your on-site health screening, it’s not too late to meet this component to obtain the $360 wellness rebate in December 2015. Just make an appointment with your personal physician and don’t forget to print a copy of the Physician Fax Form found on webmdhealth.com/ahs under the “Know Your Numbers” tab. Have your physician complete the form. It will take approximately three to four weeks for lab information to be posted to your WebMD portal page. Play Heart Health Month Bingo Help to create awareness of heart disease by participating in SMH’s Heart Month bingo. To play, pick up a heart health bingo card at the Associate Wellness office or from your Wellness Team representative. Simply do all nine activities on the card from now through Feb. 28 and return your completed card to your Wellness Team representative or Lisa Cummings by March 15 to receive a voucher for the Garden Café. Please help to raise awareness and practice prevention by participating in this heart healthy activity! Eat Your Fruits and Veggies Challenge – March 1–31 March is National Nutrition Month and Associate Wellness is challenging you to eat more fruits and veggies. Participation is simple - just record your fruit and veggie intakes on your department log. The top three departments that eat the most servings of fruits and veggies for the month of March win a healthy snack basket! For more information and to find out how to participate, please speak with your department Wellness Team representative or Lisa Cummings at 913-676-7590 or (ext. 77590). • CREATION Refresher class (Letter R – Rest), Wednesday, March 18 and Thursday, March 19, 9:30–10 a.m., Environmental Services. Prerequisite is completion of the CREATION Health Course. Refresher classes are worth five points each. Upcoming Mission Wellness Activities for Points Call ASK-A-NURSE at 913-676-7777 (ext. 77777) to register. Bring your 21-digit WebMD number to class to receive Mission Wellness program credit. If you participate in SMH’s health insurance, you will need a total of 100 points to receive the $360 wellness rebate. Fifty points can be earned by completing your biometric screening and online health assessment and 50 points can be earned by completing your choice of wellness activities found on your WebMD portal page. Go to “Rewards/Shawnee Mission Supplemental Programs” for a list of activities. Upcoming free classes include: • You Are What You Eat, Thursday, Feb. 26, 5:30–7 p.m., Life Dynamics Building, #23, worth 10 points • CREATION Health Course, Wednesdays, March 4, 11, 18 and 25, 6–8 p.m., Life Dynamics Building, #23, worth 40 points total for participation in all sessions Get a Screening Mammogram and Earn 10 Wellness Points • Hardscapes and Garden Paths, Thursday, March 12, 6:30–8 p.m., Life Dynamics Building, #23, worth 10 points • CREATION Refresher class (Letter R – Rest), Thursday, March 19, 6–7:30 p.m., Life Dynamics Building, #23. Prerequisite is completion of the CREATION Health Course. Refresher classes are worth five points each. Spanish classes include: • CREATION Health Course, Tuesdays and Wednesdays, March 3-April 21, 6–6:30 p.m., Environmental Services, worth 40 points total for participation in all sessions Your annual screening mammogram may result in the easiest 10 points you’ll earn toward your Mission Wellness activities. To record your mammogram or any preventive screening you receive this year, go to webmdhealth.com/ahs and access the “Rewards” tab in the top right corner. Click on Shawnee Mission Supplemental Program and scroll down to Self-Reported Activities, Annual Preventative Screening. In addition to earning 10 points, associates will be entered into a drawing held during Breast Cancer Awareness Month in October. The grand prize will be a Vivofit fitness tracker. When was your last mammogram? If you can’t remember, call the Breast Center and we’ll look it up for you. It may be longer ago than you think. Appointments are available MondayThursday, 7:30 a.m.-7:30 p.m., and Fridays, 7:30 a.m.-4:30 p.m. Call 913676-2505 (ext. 72505) to schedule. Many women find it convenient to have all their health screenings during their birthday month. It makes it easy to remember and is a great gift to yourself! ShawneeMission.org 7 Above and Beyond Jo-Anne Briscoe CorporateCare Marketing Jo-Anne came in on her day off to help clean the clinic. Jo-Anne is an amazing asset to our team and her actions continually exemplify going the extra mile. Holly Martin Cami Graves Central Distribution I called Central Distribution for some items we desperately needed. Cami was very polite and quick to help. She didn’t know where to stock the items in the anesthesia workroom so she left me a note and neatly stacked the items on my desk. Cami made my day by being so attentive to our urgent request. She is a great team player. Becky Davis Courteney Hartman and Chelsea Hahn Progressive Care Unit Courtney and Chelsea came in on their day off to cheer up a patient. They are great nurses. Peggy O’Toole Maria Landreth PACU Maria is an incredible facilitator and fellow associate. When we had an unexpected pediatric admission, I called her because our manager was out of town. Not only did Maria field multiple phone calls, she also organized a plan for the night. She always goes the extra mile for the unit and we are lucky to have her on our team. Kim Lynch 8 stethascoop ShawneeMission.org Abby Moelle Oncology Abby had a patient who loved comic books. He was bored one day, so Abby arranged for some comic books to be delivered to his room. The patient was very appreciative. Karen Harris Faith Naccarato Cardiac Care Unit We had the pleasure of having Faith float to PCU. Floating is never easy, but Faith was very upbeat, eager to learn and even offered to take an additional patient when she knew the ED and ICU were busy. She truly went the extra mile to help us. Melanie Lehman Lorie Reimer Materials Management Lorie is always a great resource when the Wound Care Center needs equipment or specialty patient supplies. Recently, I needed information to set up pricing for a new product. Lorie formatted the requested information into a useable document and took time to explain it to me so I could make informed decisions that benefit SMH and our patients. I appreciate the great customer service that Lorie provides. Cindy Ambrose Lorrena Rodabaugh Early Learning Center Lorrena does a wonderful job taking photos of the children in her classroom and providing them for families. I was wanting some recent photos of my son. When I could not find them on the ELC Shutterfly website, I called Lorrena for help. She took time to make a CD for me with all the photos she had of my son. I know this took a lot of time and effort on her part. I am so grateful to have these photos. Kari Newberry Brittany Slavens Heart & Neuro Vascular Unit We had a patient who was very upset that his hearing aid battery died. He didn’t have anyone to bring him a new battery, so Brittany went to Walgreens to purchase the battery. The patient was thankful and stayed to receive the treatment he needed. Barbara Knott Karen Thorell Nutrition Services Karen is a friendly and hardworking associate. Nearly every day, she handles tasks that are not necessarily part of her job description. Karen is light-hearted and tells jokes when she knows you need a smile. She is never offended by constructive criticism and consistently goes the extra mile. I’m proud to work with Karen. Chef Michael Quarles Salamon Waldehana Environmental Services Salamon gave up us his dinner break to help on the Labor and Delivery Unit when we were very busy and needed additional rooms cleaned. He is always happy to respond to our needs. Camille Benedict Sharon Zahner-Smith Social Services/Care Coordination Sharon worked hard on discharge planning for a patient with a very expensive medication and limited financial resources. She picked up the medication at the Medical Center Pharmacy and was able to get the cost of the medication for the first day covered for the patient. Anna Cox
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