Agent Manual - Zoni Language Centers

Transcription

®
Agent Manual
www.zoni.com
®
A Leader in Language Education
Since 1991
Contents
Zoni Schools in the United States
I Welcome to Zoni
IIProcess to become one of Zoni’s Educational Agents
1
2
III Representing Zoni Language Centers
5
IV Contact Information 5
V How to process a student booking
7
VI Zoni – New York
8
VII Zoni – Miami Beach 17
VIII Helpful tips for your students
23
IX Important school rules and policies
24
X Important and useful forms
29
Zoni Schools in Canada
I Representing Zoni Language Centers 45
II C
ontact Information
45
III How to process a student booking 46
IV Zoni Vancouver
47
VZoni Toronto
50
VI Helpful tips for your students
58
VIIImportant school rules and useful forms
59
Welcome to the
Zoni Agent Network
Z
oni Language Centers is pleased that you have joined our network of qualified International Language
Agents.
Zoni Language Centers is a world leader in international language education. At Zoni, our greatest concern is the
quality of education we provide to our students. We want to make their learning experience as timely, easy and
comprehensive as possible. We offer more than 20 courses including core and elective courses. We also offer a
variety of electives courses such as Pronunciation, Accent Reduction, Academic Vocabulary and Current Events. Our
programs allow our students to actively practice speaking the language they are learning while living in the United
States.
Zoni Language Centers in the United States are located in the New York Metropolitan area and Miami Beach, Florida.
Students have the opportunity to enjoy the many activities these cities have to offer. Some attractions include the
Empire State Building, the Statue of Liberty, the stunning outdoor surroundings and the beaches of Miami. Zoni
Language Centers is centrally located, putting the students in the heart of their chosen city!
Since 1991, Zoni has taught English to thousands of students, educating them to speak, read and write in a
short period of time. Zoni uses a variety of effective teaching methods applied by college-educated teachers. Zoni’s
programs focus on all language skills: reading, writing, speaking and listening. All courses are taught in English only.
Let our 20 years of experience work for you. Be a part of a successful and growing organization and feel the difference!
© Zoni Language Centers
1
Process to become one of
Zoni’s Educational Agents
Agent Qualification Questionnaire
Thank you for your interest in becoming a representative of Zoni Language Centers’ programs.
Please fill out this questionnaire for our internal qualification review.
Company Name
Contact Person
Company Address
Street
City
State
Telephone
Postal Code
Fax
Country
1
Submit Agent Qualification Questionnaire
to [email protected] for internal review
E-mail
Year your agency was established / years providing
educational counseling in your agency:
Coming for ESL and then to enter university or
undergraduate studies?
Do you belong to any
If you send students to other countries, please list them
and give the approximate percentage of the total you
refer to each country:
National
Regional
International
agent associations or other professional organizations?
If so, please list:
%
ZONI
How many students do you send to the U.S. per year?
(approximate)
Are you recognized or licensed by your government?
Yes
No
If you work with English language programs in the U.S.,
please list which ones you represent officially. Is there
one or more of these you are particularly linked with?
Do you refer students primarily to the U.S.?
Yes
No
What percentage of the clients you see and send
abroad are:
12 – 17 years old?
18 – 25 years old?
25 years and older?
Coming any time of year for:
Less than 4 weeks?
4 – 8 weeks?
12 or more weeks?
a 32-week ESL academic year?
%
Which are the most popular destinations for your
ESL clientele?
%
%
%
%
%
%
Do you charge any fees in addition to the commission
you receive from schools?
Yes
No
If so, what:
Important: Please include with this questionnaire any company brochures you publish and samples of advertisements if available.
Thank you for your co-operation.
Zoni Language Centers - Headquarters
55 West 39th Street, 17th Floor New York, NY 10018 Tel: (212)736-4153 Fax: (212)736-5408 [email protected]
www.zoni.com
Office Use Only
Agent’s ID:
_________________________________
Zoni Agent Agreement
Please refer to the Agent Manual for details on our programs and campuses.
A. Zoni Language Centers, Inc. is a provider of educational services, specifically English language training (ESL) through various courses and programs.
B. (Company Name) ___________________________’s business is marketing/selling of educational services and/or products by acting as an authorized
representative of educational program providers.
2
C. Zoni Language Centers, Inc., hereafter known as “Zoni”, hereby appoints (Company Name) ___________________________, hereafter known as
“the Agent”, as an authorized agent to represent and market the School’s services to potential students in accordance with the terms and conditions
of this Agent Agreement.
Commission:
Zoni is pleased to offer the Agent a commission rate of 25% on
published tuition rates in our U.S. Centers and 30% on published
tuition rates in our Canada Center. Commission will be paid after the
student has commenced the course and full tuition fees have been
received.
Registration and Mailing Fees:
Zoni must receive the registration and mailing fees before we can
send an I-20* and/or admission letter. (I-20 only applies for enrollments in the USA) The registration fee of $100 is nonrefundable and
nontransferable. In our Canada center, the registration fee and at
least 50% of the tuition fee must be received before the letter of
acceptance can be sent.
If Zoni has not received payment prior to commencement of the
course, we will request that the student pay the balance in full prior
to starting classes. If the payment is made through bank transfer, we
must receive receipt of transfer before the student starts classes.
Please make sure to include agency name and address and the
student’s name on the wire confirmation.
F-1 Student Visa requirements:
Refer to Agent Manual for full details on I-20 Forms and F-1 Student
visa** requirements.
Student Attendance:
Agents are responsible for conveying the importance of attendance
to the student. Zoni requires an 80% attendance record for students
to successfully complete our courses.
*Form I-20 is issued to a non-immigrant F1 student by the school; Form I-20 states the name of
the school where the student has been authorized to study, the program and length of study.The
Form I-20 contains the student's personal information such as complete names, D.O.B., country
of birth and citizenship.
**F-1 visa is granted to the F-1 non-immigrant student at a U.S. Embassy (usually in the
student's home country) on the student's passport, and it's to be used for traveling from student's
home country to a U.S. Port-of- Entry in conjunction with the Form I-20 to seek admission into
the U.S.A.
Methods of Payment:
Zoni offers 2 different payment options for your convenience. The
Agent will always have direct contact with the client.
1. The student pays registration and full course fees when booking.
You immediately deduct 25% or 30% commission (based on the
Zoni center of choice) and send the net payment to us before the
student’s course starting date.
2. The student pays a deposit (25% or 30% for course fees) to you
when booking and pays the balance upon arrival at our school.
Payment may be sent in the following manner:
Credit card: We accept Visa, Master Card, American Express and
Discover.
Online Payments: at www.zoni.com
Check drawn on a USA bank in U.S. dollars made payable to: Zoni
Language Centers
International Money Order: Zoni Language Centers
Bank Wire Transfer: (see your IC for details)
If approved, an Agent Agreement, Rider
and Agent Manual will be sent with
the established commission.
Refund Policy:
Our refund policies differ for each of our campuses, as we
have centers in the U.S. and Canada. A refund is only granted
by the same method and to the same entity that funds were originally
received. In the event of a refund to an agent, the agent is fully
responsible for returning funds to the original payee. It is the
responsibility of the agent to be familiar with the policies.
Please refer to our Agent Manual for full details.
3
Promotional Support:
Zoni will provide promotional materials free of charge. These
materials include but are not limited to brochures, price lists,
posters and agent manuals. More materials will be provided upon
request.
This document authorizes the Agent to represent and market Zoni Language Centers to potential students in accordance with the terms and conditions of the Zoni Agent Agreement and the Zoni Agent Rider. This document may be terminated by either party at any given time in the event of a
breach of this agreement. The Agent shall provide accurate information about Zoni and identify him or herself as a duly authorized sales recruiter and
shall not sell the services provided by Zoni in his/her or any other name or advertise prices that differ from those advertised by Zoni Language
Centers.
________ (Initial) I have received and read the Zoni Agent Rider and Zoni Agent Manual.
____________________________________
Rodolfo Granada
International Office Manager
____________________________________
Agency Representative
www.zoni.com
Agent Agreement Rider (Page 1 of 2)
The Agent Rider document includes:
• General Terms and Conditions
• Expectations and responsibilities of the Agent
• Expectations and responsibilities of Zoni Language Centers
• Standards of behavior expected from the Agent
• Additional Support Services expected from the Agent
• Terms of Commission and Payments
General Terms and Conditions:
1. Zoni hereby appoints the Agent to promote, market, and sell
Zoni’s educational courses and/or programs.
2. This agreement may be terminated by either party at any
given time in the event of a breach of any of the conditions set
forth in this agreement, or upon written notification by either
Zoni or the Agent; however, it is mutually agreed that both
Zoni and the Agent shall exercise “good will” in providing
resolution to all pending matters between both parties after
dissolution of the business relationship for the benefit of the
students.
3. The Agent and Zoni agree to keep each other informed of any
changes in contact information.
4. Neither the School nor the Agent may assign or transfer this
agreement.
5. The Agent agrees to represent, promote, market, and sell
Zoni’s educational courses and/or programs to potential
students. Zoni agrees to pay the Agent a commission in
accordance with the terms listed in the Agent Agreement.
Ethical Standards of Behavior Expected from the Agent:
The Agent is expected to abide by the highest ethical standards. In
a situation where an agent acts unethically, the authority to represent
the School will be revoked in writing and no commission will be
paid for students recruited after that date. Unethical behavior
includes discounting tuition fees, misleading or deceiving a student
in any way. Agents are monitored by methods including, but not
limited to, face-to-face contact, emails, phone conversations,
student surveys and performance benchmarks. Performance
benchmarks include the agent’s providing at least 10 students per
year to study with the School. Excessive, repetitive and validated
complaints by students against an agent will result in the immediate
termination of this agreement, thereby ending the Agent’s authority
to represent, market or sell the School’s programs or courses.
Additional Support Services:
Zoni may request the Agent to provide additional support services
such as:
1. Marketing and promotional support
Expectations and Responsibilities of the Agent While
Representing Zoni Language Centers:
1. A Zoni agent is required to be registered as a business and have
experience in education and ESL consultancy. The Agent is
required to provide proof of business registration and
incorporation through government issued documentation
such as but not limited to, Business Registration Certificate,
Chamber of Commerce Registration Certificates, and
Operating Licenses.
2. Market proposals
2. The Agent shall provide accurate information on Zoni’s
courses, which includes course details, dates, options,
outcomes and policies.
3. Exhibition and/or seminar organization within your
country or region
3. The Agent is required to maintain accurate and up-to-date
promotional material on Zoni’s courses.
4. Provision of interpreters in country
4. The Agent shall not make any false claims, or misrepresentations of Zoni’s courses or programs, policies and procedures.
5. Assistance with the development of promotional materials
6. Zoni will pay for these additional support services and shall
be contracted in a separate written agreement to be signed
by both parties.
General Commission Terms:
Commission will be paid to the Agent for providing the required and
expected services listed in the Agent Agreement.
1. Accommodation/housing fees, airfares, visa-related fees,
insurance and food are not included in commission
calculations. If Zoni deals directly with the Agent who markets
the package directly to the student, then the whole commission
is paid to the agent.
2. Commission will be paid to the Agent after the student has
commenced the course and full tuition fees have been received
by the School.
Commission will not be paid under the following conditions:
1. A student is not currently studying with Zoni.
5. All and any advertisement and/or promotional material, in any
form or way, prepared or produced by the Agent, shall represent Zoni truthfully and accurately.
6. The Agent understands that all trademarks, logos, images,
digital artwork, etc, furnished by Zoni to the Agent, remain the
sole property of Zoni.
7. The Agent is required to provide accurate information on
entry/admission requirements as well as information on the
school’s refund/cancellations policies.
8. The Agent must provide advice on visa and health care registration processes and policies drawing particular attention to
visa conditions.
9. The Agent is required to provide a pre-departure checklist and
orientation for students.
Expectations and Responsibilities of the School:
1. Zoni shall deliver quality courses and programs in accordance
with the information published in brochures, pricelists, and
other promotional material.
2. The School will take seriously and investigate any student
complaints received by the Agent and will seek prompt corrective action if warranted. This is provided that the student has
reported to the school to start classes. Before a student reports
to the school, Zoni has no control over the recruiting process
and therefore shall not be held liable for student dissatisfaction
due to fault or negligence of the Agent or the student.
3. Zoni will provide prompt application processing service to the
Agent.
4. Zoni will provide assistance with placement and course
advice.
5. Zoni will provide up-to-date marketing material for all courses
and/or programs offered by Zoni (courses and programs may
differ from one location to another.)
6. Zoni will provide up-to-date marketing material through
regular emails, website updates, newsletters, and by supplying
printed literature such as brochures, pricelists, handbooks, and
other similar materials.
7. Zoni staff will undertake international marketing trips and
visits to its agents to ensure effective communication and
continued mutual support throughout the business relationship.
8. Zoni staff will be available for student/client interviews,
seminars and consultation when in your country or
region.
9. Zoni staff will conduct themselves in an ethical manner at all
times.
2. A student has been previously introduced by another agent.
3. A student has previously applied directly to Zoni.
4. The student withdraws for any reason before commencing
the course.
5. The student’s visa is rejected.
Wire/Money Transfer Fees:
All bank charges and/or money transfers costs are the responsibility
of the person or party sending funds to Zoni in relation to tuition and
all other applicable school fees.
2
www.zoni.com
Zoni Language Centers ©
www.zoni.com
Once both parties have signed the
agreement, a certificate will be sent.
This certificate gives authorization
to represent and sell Zoni’s products
and services.
®
3
Sample Zoni Agent Agreement, Agent Agreement Rider
and certificate of authorization
Office Use Only
Agent’s ID:
_________________________________
Zoni Agent Agreement
Please refer to the Agent Manual for details on our programs and campuses.
A. Zoni Language Centers, Inc. is a provider of educational services, specifically English language training (ESL) through various courses and programs.
B. (Company Name) ___________________________’s business is marketing/selling of educational services and/or products by acting as an authorized
representative of educational program providers.
C. Zoni Language Centers, Inc., hereafter known as “Zoni”, hereby appoints (Company Name) ___________________________, hereafter known as
“the Agent”, as an authorized agent to represent and market the School’s services to potential students in accordance with the terms and conditions
of this Agent Agreement.
Commission:
Zoni is pleased to offer the Agent a commission rate of 25% on
published tuition rates in our U.S. Centers and 30% on published
tuition rates in our Canada Center. Commission will be paid after the
student has commenced the course and full tuition fees have been
received.
Registration and Mailing Fees:
Zoni must receive the registration and mailing fees before we can
send an I-20* and/or admission letter. (I-20 only applies for enrollments in the USA) The registration fee of $100 is nonrefundable and
nontransferable. In our Canada center, the registration fee and at
least 50% of the tuition fee must be received before the letter of
acceptance can be sent.
If Zoni has not received payment prior to commencement of the
course, we will request that the student pay the balance in full prior
to starting classes. If the payment is made through bank transfer, we
must receive receipt of transfer before the student starts classes.
Please make sure to include agency name and address and the
student’s name on the wire confirmation.
F-1 Student Visa requirements:
Refer to Agent Manual for full details on I-20 Forms and F-1 Student
visa** requirements.
Student Attendance:
Agents are responsible for conveying the importance of attendance
to the student. Zoni requires an 80% attendance record for students
to successfully complete our courses.
*Form I-20 is issued to a non-immigrant F1 student by the school; Form I-20 states the name of
the school where the student has been authorized to study, the program and length of study.The
Form I-20 contains the student's personal information such as complete names, D.O.B., country
of birth and citizenship.
**F-1 visa is granted to the F-1 non-immigrant student at a U.S. Embassy (usually in the
student's home country) on the student's passport, and it's to be used for traveling from student's
home country to a U.S. Port-of- Entry in conjunction with the Form I-20 to seek admission into
the U.S.A.
Methods of Payment:
Zoni offers 2 different payment options for your convenience. The
Agent will always have direct contact with the client.
1. The student pays registration and full course fees when booking.
You immediately deduct 25% or 30% commission (based on the
Zoni center of choice) and send the net payment to us before the
student’s course starting date.
2. The student pays a deposit (25% or 30% for course fees) to you
when booking and pays the balance upon arrival at our school.
Payment may be sent in the following manner:
Credit card: We accept Visa, Master Card, American Express and
Discover.
Online Payments: at www.zoni.com
Check drawn on a USA bank in U.S. dollars made payable to: Zoni
Language Centers
International Money Order: Zoni Language Centers
Bank Wire Transfer: (see your IC for details)
Refund Policy:
Our refund policies differ for each of our campuses, as we
have centers in the U.S. and Canada. A refund is only granted
by the same method and to the same entity that funds were originally
received. In the event of a refund to an agent, the agent is fully
responsible for returning funds to the original payee. It is the
responsibility of the agent to be familiar with the policies.
Please refer to our Agent Manual for full details.
Promotional Support:
Zoni will provide promotional materials free of charge. These
materials include but are not limited to brochures, price lists,
posters and agent manuals. More materials will be provided upon
request.
This document authorizes the Agent to represent and market Zoni Language Centers to potential students in accordance with the terms and conditions of the Zoni Agent Agreement and the Zoni Agent Rider. This document may be terminated by either party at any given time in the event of a
breach of this agreement. The Agent shall provide accurate information about Zoni and identify him or herself as a duly authorized sales recruiter and
shall not sell the services provided by Zoni in his/her or any other name or advertise prices that differ from those advertised by Zoni Language
Centers.
________ (Initial) I have received and read the Zoni Agent Rider and Zoni Agent Manual.
____________________________________
Rodolfo Granada
International Office Manager
General Terms and Conditions:
1. Zoni hereby appoints the Agent to promote, market, and sell
Zoni’s educational courses and/or programs.
2. This agreement may be terminated by either party at any
given time in the event of a breach of any of the conditions set
forth in this agreement, or upon written notification by either
Zoni or the Agent; however, it is mutually agreed that both
Zoni and the Agent shall exercise “good will” in providing
resolution to all pending matters between both parties after
dissolution of the business relationship for the benefit of the
students.
3. The Agent and Zoni agree to keep each other informed of any
changes in contact information.
4. Neither the School nor the Agent may assign or transfer this
agreement.
5. The Agent agrees to represent, promote, market, and sell
Zoni’s educational courses and/or programs to potential
students. Zoni agrees to pay the Agent a commission in
accordance with the terms listed in the Agent Agreement.
The Agent is expected to abide by the highest ethical standards. In
a situation where an agent acts unethically, the authority to represent
the School will be revoked in writing and no commission will be
paid for students recruited after that date. Unethical behavior
includes discounting tuition fees, misleading or deceiving a student
in any way. Agents are monitored by methods including, but not
limited to, face-to-face contact, emails, phone conversations,
student surveys and performance benchmarks. Performance
benchmarks include the agent’s providing at least 10 students per
year to study with the School. Excessive, repetitive and validated
complaints by students against an agent will result in the immediate
termination of this agreement, thereby ending the Agent’s authority
to represent, market or sell the School’s programs or courses.
Additional Support Services:
Zoni may request the Agent to provide additional support services
such as:
1. Marketing and promotional support
1. A Zoni agent is required to be registered as a business and have
experience in education and ESL consultancy. The Agent is
required to provide proof of business registration and
incorporation through government issued documentation
such as but not limited to, Business Registration Certificate,
Chamber of Commerce Registration Certificates, and
Operating Licenses.
2. Market proposals
2. The Agent shall provide accurate information on Zoni’s
courses, which includes course details, dates, options,
outcomes and policies.
3. Exhibition and/or seminar organization within your
country or region
3. The Agent is required to maintain accurate and up-to-date
promotional material on Zoni’s courses.
4. Provision of interpreters in country
5. Assistance with the development of promotional materials
6. Zoni will pay for these additional support services and shall
be contracted in a separate written agreement to be signed
by both parties.
General Commission Terms:
Commission will be paid to the Agent for providing the required and
expected services listed in the Agent Agreement.
1. Accommodation/housing fees, airfares, visa-related fees,
insurance and food are not included in commission
calculations. If Zoni deals directly with the Agent who markets
the package directly to the student, then the whole commission
is paid to the agent.
2. Commission will be paid to the Agent after the student has
commenced the course and full tuition fees have been received
by the School.
Commission will not be paid under the following conditions:
1. A student is not currently studying with Zoni.
5. All and any advertisement and/or promotional material, in any
form or way, prepared or produced by the Agent, shall represent Zoni truthfully and accurately.
6. The Agent understands that all trademarks, logos, images,
digital artwork, etc, furnished by Zoni to the Agent, remain the
7. The Agent is required to provide accurate information on
entry/admission requirements as well as information on the
visa conditions.
9. The Agent is required to provide a pre-departure checklist and
orientation for students.
1. Zoni shall deliver quality courses and programs in accordance
with the information published in brochures, pricelists, and
2. The School will take seriously and investigate any student
complaints received by the Agent and will seek prompt corrective action if warranted. This is provided that the student has
reported to the school to start classes. Before a student reports
to the school, Zoni has no control over the recruiting process
and therefore shall not be held liable for student dissatisfaction
3. Zoni will provide prompt application processing service to the
Agent.
4. Zoni will provide assistance with placement and course
advice.
5. Zoni will provide up-to-date marketing material for all courses
and/or programs offered by Zoni (courses and programs may
6. Zoni will provide up-to-date marketing material through
regular emails, website updates, newsletters, and by supplying
printed literature such as brochures, pricelists, handbooks, and
other similar materials.
7. Zoni staff will undertake international marketing trips and
visits to its agents to ensure effective communication and
continued mutual support throughout the business relationship.
8. Zoni staff will be available for student/client interviews,
seminars and consultation when in your country or
region.
9. Zoni staff will conduct themselves in an ethical manner at all
times.
2. A student has been previously introduced by another agent.
3. A student has previously applied directly to Zoni.
4. The student withdraws for any reason before commencing
the course.
5. The student’s visa is rejected.
Wire/Money Transfer Fees:
All bank charges and/or money transfers costs are the responsibility
of the person or party sending funds to Zoni in relation to tuition and
all other applicable school fees.
____________________________________
Agency Representative
4
The Agent Rider document includes:
• General Terms and Conditions
• Expectations and responsibilities of the Agent
• Expectations and responsibilities of Zoni Language Centers
• Standards of behavior expected from the Agent
• Additional Support Services expected from the Agent
• Terms of Commission and Payments
www.zoni.com
www.zoni.com
www.zoni.com
Representing Zoni Language Centers
In order to assist our educational agents to promote our programs, Zoni Language Centers offers a wide range of
promotional materials. Agents may request these materials at any time, and additional information may be found
on our website.
• Brochures: Zoni’s brochure offers a brief summary of our schools and programs. Agents may request as many copies of the Zoni brochure as they like and may choose to receive our general brochure or a brochure with information about a specific campus.
• City posters: Zoni posters are great for decorating an agent’s office and a great way to advertise the cities that you are promoting.
• Website: Zoni has a dedicated section for our agents where the latest information and promotional materials about our schools can be downloaded.
o Zoni video
o Zoni picture gallery
o Downloadable brochure
www.zoni.com/agents
Contact Information
Potential
Students
Clients
Zoni Campuses
Zoni’s
Marketing Department
will arrange enrollment for
your potential students.
New York Metropolitan Area
Zoni MAIN office
22 West 34th Street,
New York, NY 10001, USA
Tel: (212) 736-9000
Fax: (212) 736-5408
E-mail: [email protected]
www.zoni.com
Miami Beach Campus
5
The Agent is expected to abide by the highest ethical standards. In a situation where an agent acts unethically, the
authority to represent the School will be revoked in writing and no commission will be paid for students recruited
after that date. Unethical behavior includes discounting tuition fees, misleading or deceiving a student in any way.
Agents are monitored by methods including, but not limited to, face-to-face contact, emails, phone conversations,
student surveys and performance benchmarks. Performance benchmarks include the agent’s providing at least 10
students per year to study with the School. Excessive, repetitive and validated complaints by students against an
agent will result in the immediate termination of this agreement, thereby ending the Agent’s authority to represent,
market or sell the School’s programs or courses.
1. A Zoni agent is required to be registered as a business and have experience in education and ESL consultancy. The Agent is
required to provide proof of business registration and incorporation through government issued documentation such as but
not limited to, Business Registration Certificate, Chamber of Commerce Registration Certificates, and Operating Licenses.
2. The Agent shall provide accurate information on Zoni’s courses, which includes course details, dates, options, outcomes
and policies.
3. The Agent is required to maintain accurate and up-to-date promotional material on Zoni’s courses.
5. All and any advertisement and/or promotional material, in any form or way, prepared or produced by the Agent, shall represent Zoni truthfully and accurately.
6. The Agent understands that all trademarks, logos, images, digital artwork, etc, furnished by Zoni to the Agent, remain the
7. The Agent is required to provide accurate information on entry/admission requirements as well as information on the
visa conditions.
9. The Agent is required to provide a pre-departure checklist and orientation for students.
1. Zoni shall deliver quality courses and programs in accordance with the information published in brochures, pricelists, and
2. The School will take seriously and investigate any student complaints received by the Agent and will seek prompt corrective
action if warranted. This is provided that the student has reported to the school to start classes. Before a student reports to
the school, Zoni has no control over the recruiting process and therefore shall not be held liable for student dissatisfaction
3. Zoni will provide prompt application processing service to the Agent.
4. Zoni will provide assistance with placement and course advice.
5. Zoni will provide up-to-date marketing material for all courses and/or programs offered by Zoni (courses and programs may
6. Zoni will provide up-to-date marketing material through regular emails, website updates, newsletters, and by supplying
printed literature such as brochures, pricelists, handbooks, and other similar materials.
7. Zoni staff will undertake international marketing trips and visits to its agents to ensure effective communication and continued mutual support throughout the business relationship.
8. Zoni staff will be available for student/client interviews, seminars and consultation when in your country or region.
9. Zoni staff will conduct themselves in an ethical manner at all times.
6
How to Process a Student Booking
Student Booking for USA
7
Zoni - New York Metropolitan Area
As the world’s center for culture, entertainment, art, fashion, business and education, New York is the ideal place
to improve your English skills while enjoying the city's many rewards. Our campuses in NYC are conveniently
located located near public transportation and many attractions, such as the Empire State Building and Times Square.
Relax on a summer night at a sidewalk cafe in Chelsea or experience a concert at one of New York's many parks.
No matter what your interests or background, New York and Zoni have something to offer everyone.
Part of our advantage at Zoni is the variety of courses we offer. For those who are looking to study at a U.S.
university, we offer TOEFL iBT preparation courses with experienced instructors. For our business-minded
clients, we have intensive ESL for Business classes with flexible schedules. Our popular Premium Intensive
English Program (PIEP) will help you improve all aspects of your English as quickly as possible. In addition to our
English courses, we also organize field trips, school events, and trips to cities such as Philadelphia, Washington
DC, and Boston.
Certification / Membership / Authorization
Zoni New York Student Demographic
Top 22 Countries
2012
Certified by the New York State
Education Department
2%
2%
2% 1%1%
2% 1%
16%
2%
Member of NAFSA (Association of
International Educators)
3%
3%
3%
University of Cambridge Local Examinations
Syndicate Authorized Centre
3%
16%
4%
ETS Testing Center
4%
5%
8%
5%
5%
8
6%
6%
Spain
Korea
Mexico
Brazil
Russia
Italy
Japan
Turkey
France
Colombia
Dominican Republic
China
Thailand
Ecuador
Germany
Taiwan
Switzerland
Venezuela
Saudi Arabia
Poland
Kazakhstan
Peru
Zoni New York Facts
Address: 22 W. 34th Street, New York, NY 10001
Starting date: Every Monday
Marketing office hours: Monday to Thursday, 7:30 AM to 10:00 PM
and Fridays, 7:30 AM to 6:00 PM
Programs: Premium Semi-intensive, Standard Semi-intensive
and Intensive English
Courses: Over 20 courses including core and elective courses
Levels: Beginner, Intermediate, High-intermediate,
Advanced and Advanced Academic levels
Computer lab: Available with free Internet access
Student ID: Available
Airport transfer: Available
Accommodation: Available
Course Completion Certificate: Available
Class Schedules
For class schedule information, please refer to our school brochures and pricelists or contact your representative.
Why New York
Metropolitan Area?
Map
In New York, the culture and
environment provide a perfect
combination for those who want to
master the English language. The
arts, nightlife, hustle and bustle,
and the history of New York all lend
their distinctiveness to the English
learning experience.
9
New York Student Life
Things to do in New York
Visit the American Museum
of Natural History, the
Museum of Modern Art and
the Metropolitan Museum of
Art, among many others.
Enjoy sporting events at
Madison Square Garden,
visit the world famous Bronx
Zoo and take a walk in
Central Park.
Find designer fashion to
souvenirs: New York City
is the ultimate shopping
destination.
Plan an evening at one of the
many dance clubs, nightspots
and concert halls where you
will experience everything
from hip-hop and jazz to the
blues, rock and samba.
Student Activities in New York
10
Picnic at Central Park
Coney Island Beach
Cultural Showcase
Halloween Costume Contest
Ice Skating at Bryant Park
Holiday Celebration
New York Programs and
Academic Curriculum
Our unique courses have been meeting the demands of our students for more
than 20 years. In addition to our core General English, Elective, ESL for Business,
and TOEFL courses, we also offer Advanced Academic ESL, Pronunciation &
Accent Reduction, IELTS Preparation, English plus Culinary and Hotel/Management,
free conversation courses, and much more. Another exciting option is our English
Plus Dance program, where students take English courses at Zoni while also
improving their dance technique at Steps on Broadway.
11
New York Academic Progress Chart
Premium Intensive
and Semi-intensive Englishand
Programs
Premium
Semi-intensive
Intensive English
Elective Courses
Academic Progress Chart
General English Courses
ADVANCED ACADEMIC
Course
810.1/810.2
Academic Writing and Rhetoric I & II
ADVANCED ACADEMIC
Course
809.1/809.2
Interactive Vocabulary I & II
ADVANCED ACADEMIC
Course
808.1/808.2
Oral Presentation Skills I & II
ADVANCED ACADEMIC
Course
807.1/807.2
Academic English I & II
ADVANCED
Course
806.1/806.2
Advanced Reading and Writing I & II
ADVANCED
Course
805.1/805.2
Course
804.1/804.2
Advanced Vocabulary/Idioms I & II
ADVANCED
Advanced Listening and Speaking I & II
INTENSIVE CAMBRIDGE ESOL PREPARATION
Course 5000
INTENSIVE CAMBRIDGE ESOL PREPARATION
Course
8111/8112/8113
INTENSIVE ESL FOR BUSINESS I, II & III
Course 8330
ENGLISH FOR SPECIFIC PURPOSES
Course 8160/8161
ADVANCED ACADEMIC LISTENING & SPEAKING I & II
Course 8150/8151
ADVANCED ACADEMIC GRAMMAR I & II
Course 8140
AMERICAN CULTURE THROUGH FILM
12
8
4
Dynamic Reading
Expressions for Real Life Situations
• At this point students can take an elective course
or advanced level course.
HIGH-INTERMEDIATE
Grammar & Conversation II
HIGH-INTERMEDIATE
Course 803.1
• Some of these Elective courses such as TOEFL and
Cambridge ESOL preparation will require a
placement test to measure the student’s ability
before entering the course.
Grammar & Conversation I
INTERMEDIATE
Course 802.4
Integrated Communication Skills IV
INTERMEDIATE
Course 802.3
Integrated Communication Skills III
INTERMEDIATE
Course 802.2
Elective Courses
Integrated Communication Skills II
INTERMEDIATE
Integrated Communication Skills I
BEGINNER
Paths to Everyday Conversation
College and Graduate School Test Preparation COURSES
BEGINNER
These course are a necessity if you plan to further your academic pursuits in
college or graduate school. We offer the following test preparation courses:
3-way Conversation
BEGINNER
Survival English
weeks of study
100
96
92
88
84
80
76
72
68
64
60
56
52
48
44
40
36
32
28
24
20
16
12
8
4
English classes for 15 or 20 hours per week depending on your program of
choice: You can attend the program from four weeks to a year, depending on
your individual needs and goals.
Course 801: Beginner Courses
Beginner 1 — Survival English
Beginner 2 — 3-way Conversation
Beginner 3 — Paths to Everyday Conversation
Course 802: Intermediate Courses
Intermediate 1 — Integrated Communication Skills I
Intermediate 2 — Integrated Communication Skills II
Intermediate 3 — Integrated Communication Skills III
Intermediate 4 — Integrated Communication Skills IV
Course 803: High-intermediate Courses
High-intermediate 1 — Grammar & Conversation I
High-intermediate 2 — Grammar & Conversation II
High-intermediate 3 — Expressions for Real Life Situations
High-intermediate 4 — Dynamic Reading
High-intermediate 5 — Interactive Writing
Advanced Courses
Course 804 — Advanced Listening and Speaking I & II
Course 805 — Advanced Vocabulary/Idioms I & II
Course 806 — Advanced Reading and Writing I & II
Advanced Academic Courses
Course 807 — Academic English I & II
Course 808 — Oral Presentation Skills I & II
Course 809 — Interactive Vocabulary I & II
Course 810 — Academic Writing and Rhetoric I & II
12
Course 6000
weeks of study
HIGH-INTERMEDIATE
Course 803.2
Course 801.1
INTENSIVE TOEFL PREPARATION
Interactive Writing
Course 803.3
Course 801.2
INTENSIVE TOEFL PREPARATION
Course 7000
HIGH-INTERMEDIATE
Course 803.4
Course 801.3
INTENSIVE IELTS PREPARATION
Course 8000
HIGH-INTERMEDIATE
Course 803.5
Course 802.1
Course 9000
Course 5000: Intensive Cambridge ESOL Preparation
First Certificate of English (FCE)
Course 6000: Intensive Cambridge ESOL Preparation
Advanced Certificate Exam of English (CAE)
Course 7000: Intensive TOEFL Preparation (8 weeks)
TOEFL iBT Test Preparation (High-intermediate)
Course 8000: Intensive TOEFL Preparation (10 weeks)
TOEFL iBT Test Preparation
Course 9000: Intensive IELTS Preparation (8 weeks)
IELTS Test Preparation
ESL for Business
This is a customized course on U.S. business practices, business writing,
speech writing and oral business presentation skills for international business
professionals.
Course 8111/8112/8113:
Intensive ESL for Business I, II & III (12 weeks)
ESL for Business
Other Elective Courses
Course
Course
Course
Course
8140 — American Culture Through Film
8150/8151 — Advanced Academic Grammar I & II
8160/8161 — Advanced Academic Listening & Speaking
8330 — English for Specific Purposes (developed upon request)
Conversation Practice Classes
Beginner
Intermediate
High-intermediate
Advanced
Combination Courses*
English Plus Dance
Combine your English course
at ZONI with the experience
of taking dance lessons. This
course includes 20 hours of
Intensive English lessons PLUS
7.5 hours of dance lessons per
week. Dance your way through
New York City.
English
• Intensive English Program - 20 levels
beginner to advanced
• TOEFL Preparation Course
• Business English, topical cultural classes
and much more.
Open enrollment: choose to start
any Monday throughout the year.
Dance
Plus
+
• Different styles – Choose from Ballet,
Hip Hop and Jazz
• Levels: beginner, intermediate and
advanced
Flexible schedules, making
your learning experience more
comfortable and fun
*English language instruction provided by Zoni Language Centers. Partner educational institutions
provide training in Culinary and Hotel Management, and Dance. The English courses follow Zoni
curriculum while the courses related to Culinary and Hotel Management, and Dance adhere to the
curriculum established by the providers (Star Career Academy and Step on Broadway)
13
University / College Programs
• Bachelor Degrees (undergraduate)
• College Diplomas
• Post Graduate Diplomas
• MBA and Masters Degrees
• PhDs
Zoni Academic Pathway Program
Free University Placement Services
Zoni partners with 90 universities across the United States.
Contact Zoni and let us help you:
• Choose the best program for you, based on your goals and academic background
• Apply to a university or college program and improve your chances of acceptance
• Receive a Conditional Letter of Acceptance from university
• Find an agent in your country to help you with your student visa
Zoni University / College Placement Partners 2013
California Lutheran University
Fresno State University
Humboldt University
University of California-Riverside
Eastern Connecticut State University
Post University
Sacred Heart University
University of Bridgeport
University of Hartford
University of New Haven
Barry University
Florida Institute of Technology
Florida International University
Florida Southern College
Full Sail University-Pending
Hillsborough Community College
Jacksonville University
Saint Leo University
Stetson University
University of Central Florida- Orlando
Lewis University
North Central College
Emporia State University
Murray State University
University of Louisville
Western Kentucky University
Elms College
Lasell College
Western New England
Washington College
Grand Valley State University
14
Northern Michigan University
Montana State University - Billings
Montana State University - Bozeman
Bloomfield College
University of Nevada-Reno
Berkeley College (NYC)
Brooklyn College (CUNY)
College of New Rochelle
Columbia University, NYC
Dowling College, Long Island
Long Island University (LIU-Post)
Manhattan Institute of Management (NYC)
New York Film Academy (NYC)
New York Institute of Technology
New York University - SCPS (NYC) (BS & MS Degrees)
Pace University (NYC)
St. John's University (NYC)
SUNY-Alfred State College
SUNY-Binghamton University
SUNY-Broome Community College
SUNY-Buffalo State College
SUNY-Clinton Community College
SUNY-College of Agriculture and Technology at
Cobleskill
SUNY-College of Environmental Science and Forestry
SUNY-College of Technology at Canton
SUNY-College of Technology at Delhi
SUNY-Erie Community College
SUNY-Farmingdale State College
SUNY-Fulton-Montgomery Community College
SUNY-Herkimer County Community College
SUNY-Jamestown Community College
SUNY-Korea/SUNY Stony Brook
SUNY-Monroe Community College
SUNY-Morrisville State College
SUNY-Nassau Community College
SUNY-North Country Community College
SUNY-State University College at Cortland
SUNY-State University College at Fredonia
SUNY-State University College at Geneseo
SUNY-State University College at New Paltz
SUNY-State University College at Old Westbury
SUNY-State University College at Oneonta
SUNY-State University College at Oswego
SUNY-State University College at Plattsburgh
SUNY-State University College at Potsdam
SUNY-State University College at Purchase
SUNY- Stony Brook
SUNY-Sullivan Community College
SUNY-SUNYIT
SUNY-The College at Brockport
SUNY-University at Albany
SUNY-Westchester Community College
Xavier School of Medicine(Long Island and Aruba)
Medicine & Nursing
Kent State University
University of Cincinnati
Wright State University
Oklahoma City University
Kutztown University
University of Rhode Island
Coker College
Tennessee Tech University
University of Louisville
University of Tennessee
Texas A & M University
University of Texas-San Antonio
Strayer University
New York Accommodations
For information about accommodations and airport transfer please contact Marketing Department
About New York Metropolitan Area
Usually called the “Capital of the World,” New York is considered a leading city for its strong influence over global commerce,
finance, media, culture, art, fashion, research, education and entertainment. As the place for the headquarters of the United
Nations and with as many as 800 languages spoken, New York City is a very unique place in the United States. There are over
40 million foreign and American tourists visiting New York's main attractions each year, including Times Square, Broadway
Theater District, the Empire State Building and the Statue of Liberty.
Residences
For independent students who want to have more privacy or even to share a place with a classmate only, Zoni has partnered
with well-known and experienced residences in New York City that give students a great sense of community, while offering
many on-site features and more freedom to go in and out on different schedules every day.
Standard Residence (Manhattan)
Standard Residence (Brooklyn)
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Great common areas for guests
Program of social activities usually offered
Shared bathroom per floor (separate for male and female)
Short commute to Zoni
No kitchen, fridge or microwave available
No laundry rooms available
No smoking or pets allowed
Check-in: 3:00 p.m. / Check-out: 11:00 a.m.
Meals
• Not included. No kitchen available for students.
Room Details:
• Single and double rooms available
• Each room includes cable TV, desk and alarm clock.
• Cleaning services provided.
NOTES:
Double rooms are only available for two students traveling together.
A week is considered to be 7 nights.
Additional nights are calculated on a pro-rated basis.
Great common areas for guests
Program of social activities usually offered
Communal kitchen and lounge areas (self-catering)
Laundry room available on the premises (coin or card operated)
Commute to Zoni is up to 45 minutes
No smoking or pets allowed.
Check-in: 3:00 p.m. / Check-out: 12:00 p.m.
Meals
• Self-catering. Communal kitchen on the premises.
Room Details:
•
•
•
•
All rooms are double (to be shared with another Zoni student)
Each room includes cable TV, desk, twin-size beds, microwave and fridge.
Cleaning services not provided.
Private bathroom per room
NOTES:
Zoni will randomly pair students per room according to availability.
15
Homestay
Room in Shared House/Apartment
Homestay is an excellent
option for students who want
to experience the “New York
way” of living. You will be able
to spend quality time with the
members of the house and be
treated as part of the family,
sharing their activities and
daily routine.
Many New York residents
rent extra bedrooms in
their apartments or houses
in order to support their
monthly expenses. Students
will have a furnished room
in a private apartment home
without meals or cleaning
services included. Although
the home owners will
provide the students with
some initial guidance and
orientation, they are not
required to socialize after
that. Students must observe
the Student Accommodations
Guidelines for rules of
conduct.
•
•
•
•
•
•
Best opportunity to practice English
Great cultural value
Protection and support by the host (students do not feel alone)
Meals can be provided
House rules may be strict (less flexibility)
Students must observe Student Accommodations Guidelines for rules of conduct
Family types
• Local families, single working professionals or retirees.
Meals
•
All homestay options include a self-served morning meal,
continental-style (coffee, tea or milk; cereal; bread, toast or
muffin; jam, cream cheese, butter). Dinner is available upon
request and it may be included for other boroughs only
(outside of Manhattan).
Additional information
•
•
•
•
A set of linens and towel will be provided by the host and
washed on a timely basis.
Students are responsible for washing own personal clothing.
The use of the house phone is not permitted. Incoming calls
may be authorized by the host for contact with student’s
parents only.
Guests are not allowed.
Location
• Most families are located in Brooklyn, Queens and parts of
New Jersey. Commute from/to Zoni is usually between 35
and 60 minutes by subway or bus.
NOTES:
16
• More affordable than furnished apartment rentals
• Electricity, heating and other utilities included in the cost
• No contract or security deposit required
• Possibility of integrating with New York residents or other
students
• Meals are not provided (self-catering)
• Common areas to be shared with home owner or other students
• Guests are not allowed.
• Student must observe Student Accommodations Guidelines for
rules of conduct
Meals
• Not included. Self-catering.
Location
• Mainly located in Brooklyn, Queens and parts of New Jersey. Commute from/to Zoni is usually between 35 and 60 minutes
by subway or bus.
NOTES:
Zoni – Miami Beach
As one of the most exotic, exciting, and vibrant places in North America, Miami Beach is the perfect place for those who
would like to improve their English skills while enjoying the fantastic summer culture. Our campus is located in the heart
of the historic Art Deco District, steps from the white sand and clear blue water of the beach. Spend an afternoon talking
with your friends, people watching at a sidewalk café or listening to great sounds in a jazz bar. At night, enjoy Miami's
lively bar and club culture. Whether you want to spend the day studying on the beach, working on your tan or exploring
the city’s tropical flavor, Miami Beach has options to satisfy everyone.
What makes Zoni Miami a most attractive ESL option is the variety of courses we offer. For those who are looking to
study at a U.S. university, we offer TOEFL and Cambridge courses with experienced instructors. For our business-minded
clients, we have intensive Business English classes with flexible schedules. Our popular Premium Intensive English
Program (PIEP) will help you to improve all aspects of your English as quickly as possible. In addition to our English
courses, we also organize field trips, school events, and trips to nearby places such as Disney World, Key West, and the
Everglades. Only a short flight away at 3 hours, weekend trips to New York City are even possible!
Zoni Miami Beach Student Demographic
12%
26%
12%
3%
3%
11%
3%
4%
10%
7%
Italy
Spain
France
Russia
Brazil
Germany
Venezuela
Switzerland
Saudi Arabia
Turkey
Other
Accreditation / Membership / Authorization
Zoni Language Centers - Miami Beach is
accredited by ACCET - Accrediting Council for
Continuing Education and Training. None of
the other Zoni Language Centers is accredited
by ACCET.
Member of AAIEP
University of Cambridge Local Examinations
Syndicate Authorized Centre
ETS Testing Center
9%
17
Zoni Miami Beach Facts
Address: 1434 Collins Ave., Miami Beach, FL 33139
Starting date: Every Monday
Marketing office hours: Monday to Thursday, 7:30 AM to 10:00 PM
Programs: Premium Semi-intensive and
Intensive English
Courses: Over 20 courses including core and elective courses
Levels: Beginner, Intermediate, High-intermediate,
Advanced and Advanced Academic levels
Computer lab: Available with free Internet access
Student ID: Available
Schedules: Monday to Friday
Intensive: 9:00 AM - 1:00 PM / 12:00 PM - 4:00 PM
Semi-intensive: 9:00 AM - 12:00 PM /
1:00 PM - 4:00 PM
Airport transfer: Available
Accommodation: Available
Course Completion Certificate: Available
Map
Why Miami Beach?
Zoni Miami Beach is located on Collins Avenue,
in the heart of the Art Deco Historic District, on
the trendiest street in South Beach and only one
block from the breathtaking Miami beaches. Zoni
Language Centers - Miami Beach addresses all
aspects of learning a language, from grammar and
vocabulary to practicing your new skills in real-life
situations.
1434 Collins Ave.
Miami Beach, FL 33139
18
Miami Beach Student Life
Things to do in Miami Beach
Enjoy outdoor activities like
scuba diving, tennis and
golf. Move to the rhythms of
South Beach’s international club scene, or relax at a
trendy jazz cafe.
Walk along Ocean Drive
where the sidewalk is filled
with people strolling,
jogging, biking, skating or
just sitting at one of its many
cafes, restaurants and bars.
See the world-famous
Parrot Jungle and Miami
Sea Aquarium or take a
tour to Key West or the
Everglades.
Visit the world-renown
Disney World.
Student Activities in Miami Beach
Cycling on Ocean Drive
Scavenger Hunt
Zoni Friends
At the Park
Beach Volleyball
Graduation Party
19
Miami Beach Programs and Academic Curriculum
For the beginner or the advanced student, we have the course that will fulfill your English language needs. The unique design and
methodology of Zoni classes have been meeting the demands of our students for over twenty years. In addition to our Premium
Intensive English program, ESL for Business, and TOEFL classes, we also offer Advanced Academic ESL, Cambridge Preparation,
conversation courses, and much more. Another exciting option is our Semi-intensive program, which allows students to take
English courses at Zoni while still having plenty of time to get to know the city.
Premium Semi-intensive and Intensive English
Academic Progress Charts
GENERAL ENGLISH COURSES
ELECTIVE COURSES
Course
1020
Cambridge ESOL Preparation –FCE & CAE
(4-12 weeks)
Course
8111
TOEFL Preparation
(12 weeks)
Courses
Intensive ESL for Business I, II & III
8121.1/8121.2/8121.3
Beginner
Intermediate
Conversation
Practice
Classes
High-Intermediate
8 weeks
10 weeks
12 weeks
4 weeks
Advanced
Elective Courses
College and Graduate School Test Preparation COURSES
These course are a necessity if you plan to further your academic pursuits in college
or graduate school. We offer the following test preparation courses:
Course 1020: Cambridge ESOL Preparation (4-12 weeks)
Courses - (FCE) (CAE)
Course 8111: TOEFL Preparation (12 weeks)
TOEFL iBT Test Preparation
English classes for 15 or 20 hours per week depending on your program
of choice: You can attend the program from four weeks to a year, depending on your individual needs and goals.
Advanced Courses
Advanced Academic Courses
Course 807 — Academic English I & II
Course 808 — Oral Presentation Skills I & II
Course 809 — Interactive Vocabulary I & II
Course 810 — Academic Writing and Rhetoric I & II
20
ESL for Business
A course for high-intermediate and advanced-level professionals who wish to improve
their use of English in a workplace setting, ESL for Business gives students the
opportunity to learn vocabulary and participate in realistic situations for listening,
speaking, reading and writing practice that directly apply to the world of finance and
other industries.
Course 8121: Intensive ESL for Business I, II & III (12 weeks)
ESL for Business
Beginner
Intermediate
High-intermediate
Advanced
(12 weeks)
Miami Beach Accommodations
About Miami Beach
As one of the most exotic, exciting, and vibrant places in North America, Miami Beach is the perfect place for those who would
like to improve their English skills while enjoying the fantastic summer culture. Our campus is located in the heart of the historic
Art Deco District, steps from the white sand and clear blue water of the beach. Spend an afternoon talking with your friends,
people watching at a sidewalk café or listening to great sounds in a jazz bar. At night, enjoy Miami’s lively bar and club culture.
Whether you want to spend the day studying on the beach, working on your tan or exploring the city’s tropical flavor, Miami
Beach has options to satisfy everyone.
Student Dorms/Hostel
Short-Term Rentals
Dorms and hostels are the most convenient and affordable
type of accommodation in South Beach. It is very practical
for students because the options available are located within
the school area and just a few steps from the beach. Also, it
is easily accessible to public transportation for all other areas
of Miami-Dade and important landmarks. By sharing rooms,
students will experience typical student life, spend their free
time with other Zoni students and have a much lower cost
compared to any hotel or other housing options.
For more independent students who want total privacy, Zoni
may assist with economy short-term rentals of furnished
studios and one-bedroom apartments in South Beach.
•
•
•
•
•
•
•
•
Best cost-benefit for the student
Close to Zoni, the beach and South Beach nightlife
Shared activities with other students
Private bathroom per room
Self-catering
Limited privacy. Up to 4 students per room
Frequent rotation of roommates
(arrival and departure will be different for each student)
Students must observe Student Accommodations Guidelines for
rules of conduct
Meals
• Not provided
• Kitchenette available in most options
• Supermarket and bakeries nearby for grocery shopping
Additional Information
•
•
•
•
•
Check-in: 3:00 p.m. Check-out: 11:00 a.m.
Cleaning services provided
Washer and dryer available on the premises. Laundromat
located only 2 blocks away
Students must follow general guidelines and polices
for each hostel
No pets allowed
• Fully furnished budget units in South Beach
• Main utilities included in the cost (electricity, cable and
wi-fi internet)
• No contract required
• Overnight guests allowed (up to 1 guest per unit)
• Student is responsible for cleaning and maintaining the
apartment during stay
• Rates may vary according to location, season and amenities.
• A security deposit of U.S. $250 for damages/cancellation is
required in advance to guarantee reservation. (returned on the
check-out if no incidents are reported)
• Other fees may apply according to the property. Please
consult in advance.
• Cancellations can not be made after arrival under any
circumstances
• Students must observe Student Accommodations Guidelines for
rules of conduct
Meals
• Not included.
Location
• Units available within South Beach, by walking or by a short ride in a local shuttle.
NOTES:
Location
• Other options available within walking distance from the school or short distance by local shuttle.
NOTES:
21
Homestay
Hotels
Homestay in Miami Beach is a very unique experience due
to the history of the city. Most families are fully bilingual,
which comes from a strong Latin/Hispanic influence in the
area, even though the hosts were raised in the United States.
The students will spend quality time with the members of
the family, as they also learn about the American and Latin
cultures. Since Zoni is conveniently located in popular South
Beach, with a large concentration of tourists, hotels, shops
and restaurants, most of our host families live within Miami
Beach and North Miami Beach, in typically residential areas.
There are over 100 hotels available in South Beach from
all different sizes, rates and star ratings. Upon request, our
representatives will be glad to assist our students finding
the most suitable option according to the budget and quality
level requested. Local sales taxes are generally applicable to
all hotel daily rates.
•
•
•
•
•
•
House rules may be strict (less flexibility)
Students must observe Student Accommodation Guidelines for rules of conduct
Family types
Meals
•
All homestay options include a self-served morning meal, continental-style (coffee, tea or milk; cereal; bread, toast or
muffin; jam, cream cheese, butter). Dinner is available
upon request.
•
•
•
•
A set of linens and towel will be provided by the host and washed on a timely basis.
Student is responsible for washing own personal clothing.
The use of the house phone is not permitted. Incoming calls may be authorized by the host for contact with student’s
parents only.
Location
•
Commute from/to Zoni is usually required by bus and it varies
between 15 to 45 minutes. Discounted monthly bus passes are
available exclusively for Zoni students holding a student picture
ID from the school.
NOTES:
22
IMPORTANT NOTE!
Hotel reservations are only accepted by providing a credit card number. Rooms in most hotels tend to book fast due to the high volume of tourists and events in the area. Therefore, we recommend early reservations in order to guarantee your space.
The Zoni Option
Since 2007, Zoni students have been referred to the Clay Hotel
for its proximity to the school, strategic location and low cost. It
is a very “beach-style” hotel, simple and clean, great for students
who want to spend almost “zero” time commuting and enjoy the
nightlife in South Beach.
The Clay Hotel offers single, double and triple rooms with private
bathrooms and cable TV.
Helpful Tips for Students
Before departure…
• Purchase insurance in your home country; it will always be more expensive to purchase after you arrive.
• If using Zoni accommodations, make sure to review all of the rules before departure. • Check the weather before leaving and bring appropriate clothing. However, in Miami, remember to bring a jacket; sometimes it is very cold in the air conditioning!
• Remember to pack all medications from your home country and the prescriptions
• Make sure to bring these items on the plane with you:
oYour passport and I-20
o The address of your accommodations along with directions and the phone number, just in case.
o A credit card and extra money, in case of emergency.
o Any phone numbers you may need, including the number for Zoni
o A toothbrush and extra clothes in case of emergency
• Make copies of all important documents to bring with you and leave with your family.
• Be aware of the refund policy and the terms and conditions for accommodations.
After arrival…
• Contact your family as soon as you arrive
• If you arrive early, visit the school before your starting date to take the placement test early and know where
the school is located
• On your first day of class, make sure to bring: your I-20, passport and I-94
• Make sure you have submitted all of your payments before your first day, or be prepared to pay the rest
before starting classes.
• If you have any concerns, just talk to us! We will help you as best we can.
• On your last day of class, don’t forget to sign the withdrawal form
• Have fun! Make friends! Participate in the activities on the Zoni social calendar to meet new people and
practice your English!
In general, most states prohibit:
•
•
•
•
Public consumption of alcohol
Drinking while driving
Texting or talking on the phone while driving
Littering
Also keep in mind:
• Safety belt use is mandatory in most states
• When parking near the school, check to see whether there are any
time restrictions
• Dial 911 only for emergency (any serious medical problem, any type
of fire or any life threatening situation)
Useful Websites
New York
www.mta.info
newyork.timeout.com
www.livingsocial.com
www.njtransit.com
Miami Beach
www.miamibeach411.com
www.miaminewtimes.com
www.southbeach-usa.com/restaurants.html
www.dealtificate.com/miami-beach
23
Important School Rules and Policies
24
F-1 Visa – Initial International Student Application
Information U.S.A.
Requirements for applying to Zoni and obtaining an I-20 form
The F1 visa is a nonimmigrant visa for international students who are qualified to attend a full course of study at colleges,
universities or institutions with language-training programs in the U.S.A.
In order to apply for an F-1 visa, the student needs to prove that (s)he has been accepted for a full course of study
by a SEVP approved school. The institution must issue a SEVIS I-20 Form to the student (Certificate of Eligibility for
Nonimmigrant F-1 Student Status for Academic and Language Students).
1. COMPLETED ZONI APPLICATION FORM
2. APPLICANT’S IDENTIFICATION
• Copy of passport’s identification and expiration
page(s). (should be valid for at least 6 months)
3. ZONI REGISTRATION FEE
• $100
4. SEVIS MAINTENANCE FEE REQUIREMENT
• SEVIS FEE: As of September 1, 2004, the U.S.
Department of Homeland Security requires all
prospective students who apply for F1 visas to pay
a SEVIS (Student and Exchange Visitor Information
System) maintenance fee authorized by Public Law
104-28, Subtitle D, and Section 641. A Form I-901
must be completed on line and a $200 non-refundable
payment must be submitted along with this application.
Failure to pay this fee may result in the denial of your
F1 visa. **See the attached document for general
instructions on the procedure of this fee payment
requirement. **
5. EVIDENCE OF FINANCIAL SUPPORT
If the student uses his/her personal funds, s/he must provide
the following:
• Personal bank statement with a minimum of
US$17,500*(12-month I-20), US$12,950 (6-month I-20),
US$ 6700 (3-month I-20)
• Sponsor’s personal letter indicating that s/he is going
to be responsible for the student while s/he is in school.
• Sponsor’s Employment Letter indicating the position
s/he holds at work and the amount of salary earned
per year.
• If the student has a sponsor, s/he needs to provide the
following:
-- Bank statement and/or bank letter -- Sponsor’s personal letter or statement of
ensuring financial support to student (the
Sponsor’s Personal Affirmation of Financial
Responsibility form can be used alternatively)
-- Sponsor’s proof of income (e.g. pay stubs,
employment confirmation letter, previous year
income tax return)
-- If the sponsor is self-employed, s/he must
provide a letter on his/her own company on
letterhead.
NOTE: Sponsor requirements may vary depending on the applicant’s country of
origin. It is recommended that sources of financial support come from the student’s
home country. Student is required to submit evidence of compelling ties to home
country. All documents must be originals and no more than 30 days old. For further
information, please consult your International Student Advisor. *The amount of
US$17,500 will be necessary to cover living expenses and tuition costs for 12 months.
6. MAILING FEE (if applicable)
Mailing fees will be required if the I-20 form is requested to
be mailed to the student's/agent's home country.
• Official bank letter certifying current balance.
If the student has a sponsor, then the sponsor needs to
provide the following:
• Bank statement with a minimum of US$17,500*
25
Student Accommodation Rules & Guidelines
All occupants:
• Respect your accommodation rules. Respect the privacy and belongings of the host family, home owners, roommates, residents and
other occupants.
• Behave appropriately towards family members, home owners, roommates, residents and other occupants. Loud, excessive noise is not
permitted. Noise levels should be kept to a minimum especially after 10:00 p.m. in all housing options.
• Use electricity and water reasonably (turn lights off when you are leaving; don’t let the shower run for a long time).
• Students must lock the door, close the windows, turn off air conditioners and fans before leaving the room.
• No furniture may be moved from one room to another, and no furniture may be removed from housing.
• Students must keep the room clean and tidy. Food is not allowed in the bedrooms of private homes and apartments.
• Students must keep the kitchen clean and tidy after using it. Students are responsible for washing their own dishes.
• Students must keep the bathroom clean and tidy after using it.
• Students are expected to organize their own laundry including linen, towels, etc.
• Students will not invite guest(s).
• Overnight guests are not permitted. • Parties are not permitted.
• Smoking is not permitted.
• Drinking alcoholic beverages or consuming any type of illegal drugs is not permitted.
• Students are expected to watch and protect their valuable personal items. No one else is responsible for any lost/stolen items.
• Any cause for replacement of student keys, renovation, or repair due to a student's losing keys, damaging property or another person’s
belongings will result in replacement costs out of the student's pocket.
Homestay occupants:
• You must give notice if you will be arriving late or not staying for a night or weekend.
• Use of all appliances (phone, computer, kitchen utensils, etc.) is a privilege and cannot be used without permission.
• Light cooking is permitted in the kitchen area and should be cleaned after every meal.
Violation of these guidelines will not be tolerated and is sufficient cause for immediate removal from
the accommodations with no possibility of any refund.
26
Housing: Terms and Conditions
PLACEMENT FEE AND RENT: Students requesting Zoni Language Centers’ housing services must pay a placement fee and rental fee upon
presentation of an application for housing arrangements. The placement fee and housing payments are non-refundable and non-transferable.
Housing rent must be paid at least 2 weeks prior to arrival. Housing arrangements may be cancelled if Zoni Language Centers does not
receive payment prior to the student’s arrival. Housing rates are subject to change without notice. We urge students to book with full
payment in advance to avoid a change in price.
APPLICATION AND BOOKING: The completed housing application form must be received by Zoni Language Centers at least 4 weeks prior to
the student’s arrival. If the student is applying for a visa, he or she needs to confirm his or her arrival no later than 15 days prior to arrival.
Zoni Language Centers cannot guarantee placement in the student’s first choice of housing accommodations.
LAST-MINUTE REQUESTS: All housing requests received less than 4 weeks prior to the student’s arrival will be considered a “last-minute”
request. Therefore, Zoni can not guarantee availability in any of its housing options. Once a last-minute reservation has been confirmed
and a letter with housing details has been submitted, a student may not cancel it and he/she must honor all fees in advance. Cancellations,
requests to change accommodation or refunds will not be accepted.
OVERNIGHT GUESTS: Housing is available for Zoni students during their study period. Overnight guests or relatives are not permitted.
CANCELLATION: In order to guarantee housing accommodations for the student, Zoni will commit to the student residence or Homestay
family selected. Therefore, cancellations or any changes will only be accepted in writing no later than 15 days prior to arrival; otherwise,
there will be a cancellation charge of U.S. $250 in addition to the placement fee of U.S. $100. No refunds will be given or cancellations
accepted if a reservation request is submitted to Zoni fewer than 15 days prior to arrival.
LATE ARRIVAL OR DATE CHANGES: In case of any postponements or delay in arrival greater than 7 days with less than a 15- day
notice before the scheduled arrival, a student may be placed in a different home or residence than the student’s first choice of housing
accommodations.
EARLY DEPARTURE: Students who wish to leave the housing accommodations must give the Housing Coordinator 15-day advance written
notice before doing so. Students who do not give proper notice before leaving an apartment, homestay or residence will be charged a
cancellation fee of U.S. $250 and a sum equal to two weeks of stay in addition to the placement fee of $100.
EXTENSIONS: Students who wish to extend their stay must submit 15-day advance written notice and make a full payment of the rental at
the same time.
AIRPORT TRANSFER: Students who request this service and wish to cancel it must do so at least 48 hours prior to arrival/departure. Flight
delays or cancellations must be reported to the driver before flight departure from its origin. If the driver is notified after getting to the
airport/housing, the student must honor 50% of the applicable fee.
REFUNDS: Refunds will be made within 45 calendar days of a timely cancellation of the housing arrangements or termination of same.
Refunds will be paid to the person or the authorized agency that paid the fees. Students who paid for their stay through an authorized agent
must apply to that agency for a refund.
LIABILITY: Zoni Language Centers is not liable or responsible for any loss or damage to a student’s personal property or for personal
injuries suffered during a student’s stay in any of the housing accommodations. Students must watch their valuables (i.e, jewelry, cash,
etc.) carefully as Zoni is not liable or responsible for any monetary losses. Zoni is not responsible for any misrepresentations or additional
arrangements that may be made by any third party or for any dispute that might arise between the student and any party that represents
the housing facility. Students are urged to open a bank account upon arrival to protect their money and any complaints or concerns related
to the housing facility should be reported to the Zoni Housing Coordinator immediately.
27
Refund Policies
1. All tuition payments must be paid in full before starting classes. However, at the student’s request refundable fees can be applied
to future courses/classes. After a student chooses his/her tuition payments, s/he cannot revert to the previous number of weeks
paid.
2. Students in violation of school policies are not eligible for tuition refund and all unused weeks paid are forfeited if
students is dismissed/expelled from the institution.
3. If a student is denied admission or enrollment by the institution, the student will receive a full refund of all monies paid, except
for non-refundable charges.
4. The following are non-refundable and non-transferrable fees:
a. Registration Fees
b. Housing Placement Fees
5. Mail and/or courier fees are refundable only if admissions/enrollment related documents were not mailed by the school.
6. If an institution cancels the student’s program of study subsequent to a student’s enrollment, the institution will refund all monies
paid by the student.
7. The student housing fees’ reimbursement will be subject to the terms and conditions stated in the Housing/Airport Transfer application.
8. Prorated tuition refunds will be calculated on a weekly basis.
9. If the student attends classes even for one day of the week, the school will count that week as whole week for
the purpose of calculating tuition refunds.
10.All refunds will be made within 45 calendar days.
11.All cancellation and refund requests must be submitted to Zoni Language Centers in writing, using the internal refund form.
12.Refunds will be made only to the person, company or agency that paid the school. If the student paid for
a program through an agency, s/he must apply directly to that agency for a refund.
13.All refunds will be made in the form of a check. However, if school related fees were paid by credit card, then the school will
remit refund funds to the original credit card used for payment. If school related fees were paid by wire transfer, then the school
will remit funds to the bank account from which payment originated.
14.A student who applies for a change of status and starts classes while waiting for the Department of Homeland Security’s approval
on their petition may qualify for a tuition refund in accordance to number 17.
15.If a student would like the school to remit refund funds to a person other than the student, he/she must provide a letter authorizing
Zoni Language Centers to make check payable to the person assigned by the student. A valid proof of identification must be
presented by assignee when claiming check. This is only applicable to tuition payments made by cash or check.
16.If a student who enters the United States on an I-20 form obtained through the school, and subsequently cancels prior to the
start of scheduled classes or never attends class, the school will retain:
a The equivalent of four weeks of payment at the non-discounted rate for a payment of less than 12 weeks, all actual housing
costs incurred by the school, and all non-refundable school fees.
b The equivalent of six weeks of payment at the non-discounted rate for a payment of 12 weeks or more,
all actual housing costs incurred by the school, and all non-refundable school fees.
17. If student has started classes, the tuition payment will be reimbursed according to the following criteria:
a. Tuition payments for four weeks or less: Tuition payment is not refundable, not transferable and student is no eligible to
make up any lost class time.
b. Tuition payments for more than four weeks:
• If a student withdraws within the first four weeks after starting classes, the school will retain the amount equivalent to four
weeks of payment at the non-discounted rate and will refund remaining balance to student.
• If a student withdraws after the first four weeks of attending classes but before or at the midpoint of their payment, Zoni will
retain a prorated tuition amount at the non-discounted rate and will refund remaining balance to student.
• If a student withdraws after the midpoint of their payment, he/she will not be eligible for any tuition
refund. The school will retain all tuition charges.
28
Important and useful forms
29
®
30
31
32
33
®
Office Use Only
Student ID# __________________
SSR/IC name __________________
Received on __________________
Confirmed on __________________
NEW YORK HOUSING / AIRPORT TRANSFER REQUEST
 All options offered are subject to availability! Please submit your selection in advance.
FULL NAME: ____________________________________________________________ MALE ( ) FEMALE ( )
CHECK-IN: ______________ CHECK-OUT: ______________ AGE: ______ NON-SMOKER ( ) SMOKER ( )
PART I – HOUSING SELECTION
3. HOST PREFERENCES
(for Homestay option only!)
Meals
( ) Bed and breakfast
Pets
( ) Yes
Children
( ) Yes
Other students ( ) Yes
1. HOUSING OPTION
( ) Standard residence – Manhattan
( ) Standard residence – Brooklyn
( ) Homestay
( ) Room for rent (shared home/apartment)
2. ROOM OPTION
( ) Single
( ) Double*
(
(
(
(
) Half board
) No
) No
) No
* Double rooms in homestay, room in shared home or apt and residences in Manhattan are only available for two students booking together. For residences in
Brooklyn, all rooms are double and students may submit their requests individually to be paired up randomly with another Zoni student.
4. SPECIAL REQUESTS: ____________________________________________________________________________________________
_____________________________________________________________________________________________________________________
PART II – AIRPORT TRANSFER SELECTION
ALL STUDENTS MUST PROVIDE DETAILED FLIGHT ARRIVAL INFORMATION FOR CHECK-IN ARRANGEMENTS IN HOUSING.
Airport pickup:
Airline:
Flight number:
City/Airport of Departure:
City/Airport of Arrival:
Time of departure:
Time of arrival:
( ) Yes
( ) No
Airport drop off:
( ) Yes
Airline:
Flight number:
Time of departure:
Time of arrival:
( ) No
PART III – EMERGENCY CONTACT
Name: __________________________________________________________ Relationship: ______________________________
Phone number: _____________________________ Email: _________________________________________________________
HOUSING: TERMS AND CONDITIONS
PLACEMENT FEE and RENT: Students requesting Zoni Language Centers’ housing services must pay a placement fee and rental fee upon presentation of an
application for housing arrangements. The placement fee and housing payments are non-refundable and non-transferable. Housing rent must be paid at least 2 weeks
prior to arrival. Your housing arrangements may be cancelled if Zoni Language Centers does not receive payment prior to the student’s arrival. Housing rates are
subject to change without notice. We urge students to book with full payment in advance to avoid a change in price.
APPLICATION AND BOOKING: The completed housing application form must be received by Zoni Language Centers at least 4 weeks prior to the student’s
arrival. If the student is applying for a visa he or she needs to confirm his or her arrival no later than 15 days prior to arrival. Zoni Language Centers cannot guarantee
placement in the student’s first choice of housing accommodations.
LAST MINUTE REQUESTS: All housing requests received less than 4 weeks prior to the student’s arrival will be considered a “last minute” request. Therefore,
Zoni can not guarantee availability in any of its housing options. Once a last minute reservation has been confirmed and a letter with housing details has been
submitted, student may not cancel it and he/she must honor all fees in advance. Cancellations, requests to change accommodation or refunds will not be accepted.
CANCELLATION: In order to guarantee housing accommodations for the student, Zoni will commit to the student residence or Homestay family selected.
Therefore, cancellations or any changes will only be accepted in writing no later than 15 days prior to arrival; otherwise, there will be a cancellation charge of US
$250 in addition to the placement fee of US $100. No refunds will be given or cancellations accepted if a reservation request is submitted to Zoni fewer than 15 days
prior to arrival.
LATE ARRIVAL or DATE CHANGES: In case of any postponements or delay in arrival greater than 7 days with less than a 15- day notice before the scheduled
arrival, a student may be placed in a different home or residence than the student’s first choice of housing accommodations. EARLY DEPARTURE: Students who
wish to leave the housing accommodations must give the Housing Coordinator 15 days advance written notice before doing so. Students who do not give proper
notice before leaving an apartment, homestay or residence will be charged a cancellation fee of US $250 and a sum equal to two weeks of stay in addition to the
placement fee of $100. EXTENSIONS: Students who wish to extend their stay must submit 15 days advance written notice and make a full payment of the rental at
the same time.
AIRPORT TRANSFER: Students who request this service and wish to cancel it must do so at least 48 hours prior to arrival/departure. Flight delays or
cancellations must be reported to the driver before departure from its origin. If driver is notified after getting to the airport/housing, student must honor 50% of the
applicable fee.
REFUNDS: Refunds will be made within 45 calendar days of a timely cancellation of the housing arrangements or termination of same. Refunds will be paid to the
person or the authorized agency that paid the fees. Students who paid for their stay through an authorized agent must apply to that agency for a refund.
LIABILITY: Zoni Language Centers is not liable or responsible for any loss or damage to a student’s personal property or for personal injuries suffered during a
student’s stay in any of the housing accommodations. Students must watch their valuables (i.e, Jewelry, cash, etc.) carefully as Zoni is not liable or responsible for
any monetary losses. Zoni is not responsible for any misrepresentations or additional arrangements that may be made by any third party or for any dispute that might
arise between the student and any party that represents the housing facility. Student is urged to open a bank account upon arrival to protect their money and any
complaints or concerns related to the housing facility should be reported to the Zoni Housing Coordinator immediately.
Student’s Signature_________________________________________________ Date ____/____/_____
34
HS Form NY (Rev 11/11)
®
Office Use Only
Student ID# __________________
SSR/IC name __________________
Received on __________________
Confirmed on __________________
MIAMI HOUSING / AIRPORT TRANSFER REQUEST
 All options offered are subject to availability! Please submit your selection in advance.
FULL NAME: ____________________________________________________________ MALE ( ) FEMALE ( )
CHECK-IN: ______________ CHECK-OUT: ______________ AGE: ______ NON-SMOKER ( ) SMOKER ( )
PART I – HOUSING SELECTION
3. HOST PREFERENCES
(for Homestay option only!)
Meals
( ) Bed and breakfast
Pets
( ) Yes
Children
( ) Yes
Other students ( ) Yes
1. HOUSING OPTION
( ) Homestay / Family house
( ) Studio/apartment for rent
( ) Hostel/Shared Dorms
( ) Hotel
2. ROOM OPTION
( ) Single
( ) Double*
(
(
(
(
) Half board
) No
) No
) No
* Double rooms are only available for two students booking together in homestay, hotels and studios/apartments for rent
4. SPECIAL REQUESTS: ____________________________________________________________________________________________
______________________________________________________________________________________________________________________
PART II – AIRPORT TRANSFER SELECTION
ALL STUDENTS MUST PROVIDE DETAILED FLIGHT ARRIVAL INFORMATION FOR CHECK-IN ARRANGEMENTS IN HOUSING.
Airport pickup:
Airline:
Flight number:
Time of departure:
Time of arrival:
( ) Yes
( ) No
Airport drop off:
( ) Yes
Airline:
Flight number:
Time of departure:
Time of arrival:
( ) No
PART III – EMERGENCY CONTACT
Name: __________________________________________________________ Relationship: ______________________________
Phone number: _____________________________ Email: _________________________________________________________
HOUSING: TERMS AND CONDITIONS
PLACEMENT FEE and RENT: Students requesting Zoni Language Centers’ housing services must pay a placement fee and rental fee upon presentation of an
application for housing arrangements. The placement fee and housing payments are non-refundable and non-transferable. Housing rent must be paid at least 2 weeks
prior to arrival. Your housing arrangements may be cancelled if Zoni Language Centers does not receive payment prior to the student’s arrival. Housing rates are
subject to change without notice. We urge students to book with full payment in advance to avoid a change in price.
APPLICATION AND BOOKING: The completed housing application form must be received by Zoni Language Centers at least 4 weeks prior to the student’s
arrival. If the student is applying for a visa he or she needs to confirm his or her arrival no later than 15 days prior to arrival. Zoni Language Centers cannot guarantee
placement in the student’s first choice of housing accommodations.
LAST MINUTE REQUESTS: All housing requests received less than 4 weeks prior to the student’s arrival will be considered a “last minute” request. Therefore,
Zoni can not guarantee availability in any of its housing options. Once a last minute reservation has been confirmed and a letter with housing details has been
submitted, student may not cancel it and he/she must honor all fees in advance. Cancellations, requests to change accommodation or refunds will not be accepted.
CANCELLATION: In order to guarantee housing accommodations for the student, Zoni will commit to the student residence or Homestay family selected.
Therefore, cancellations or any changes will only be accepted in writing no later than 15 days prior to arrival; otherwise, there will be a cancellation charge of US
$250 in addition to the placement fee of US $100. No refunds will be given or cancellations accepted if a reservation request is submitted to Zoni fewer than 15 days
prior to arrival.
LATE ARRIVAL or DATE CHANGES: In case of any postponements or delay in arrival greater than 7 days with less than a 15- day notice before the scheduled
arrival, a student may be placed in a different home or residence than the student’s first choice of housing accommodations. EARLY DEPARTURE: Students who
wish to leave the housing accommodations must give the Housing Coordinator 15 days advance written notice before doing so. Students who do not give proper
notice before leaving an apartment, homestay or residence will be charged a cancellation fee of US $250 and a sum equal to two weeks of stay in addition to the
placement fee of $100. EXTENSIONS: Students who wish to extend their stay must submit 15 days advance written notice and make a full payment of the rental at
the same time.
AIRPORT TRANSFER: Students who request this service and wish to cancel it must do so at least 48 hours prior to arrival/departure. Flight delays or
cancellations must be reported to the driver before departure from its origin. If driver is notified after getting to the airport/housing, student must honor 50% of the
applicable fee.
REFUNDS: Refunds will be made within 45 calendar days of a timely cancellation of the housing arrangements or termination of same. Refunds will be paid to the
person or the authorized agency that paid the fees. Students who paid for their stay through an authorized agent must apply to that agency for a refund.
LIABILITY: Zoni Language Centers is not liable or responsible for any loss or damage to a student’s personal property or for personal injuries suffered during a
student’s stay in any of the housing accommodations. Students must watch their valuables (i.e, Jewelry, cash, etc.) carefully as Zoni is not liable or responsible for
any monetary losses. Zoni is not responsible for any misrepresentations or additional arrangements that may be made by any third party or for any dispute that might
arise between the student and any party that represents the housing facility. Student is urged to open a bank account upon arrival to protect their money and any
complaints or concerns related to the housing facility should be reported to the Zoni Housing Coordinator immediately.
Student’s Signature_________________________________________________ Date ____/____/_____
HS Form FL (Rev 11/11)
35
®
Group Booking Quotation Request
36
37
38
®
SPONSOR’S PERSONAL AFFIRMATION OF FINANCIAL RESPONSIBILITY
I, _________________________________ certify that I am the_____________________________ of
(Sponsor’s name)
(Relationship to student)
__________________________ and hereby agree that I will be financially responsible for all expenses
(Student’s name)
incurred by my ______________________ while enrolled in full-time studies at Zoni Language Centers.
(Relationship to Sponsor)
These expenses include both tuition and living costs. Furthermore, I attest that I have the amount of
U.S. $ _________________________ available for this sponsorship.
With my signature, I certify that the above statements are true and correct.
___
Sponsor printed name
____ /____ /____
Date ( month / day /
year
___
Sponsor signature
)
39
DSO Form 004 (Rev 11/11)
®
Credit Card Authorization Form
Credit Card Information:
Card Type:
Visa/Mastercard
American Express
Discovercard
Card/Account Number:
_______________________________
Expiration Date:
_______________________________
Card Holder’s Name:
_______________________________
Authorization Statement:
I, ___________________________, hereby authorize Zoni Language Centers to charge the
(Name of Card holder)
one-time amount of $________________ to the above-referenced credit card account. I
(amount to be charged)
understand that the amount charged is in relation to the tuition payments, registration fees, and
other applicable school-related fees for:
my enrollment at this school.
the enrollment of Ms/Mr. __________________, who is my ______________________
(student’s relationship to cardholder)
(Name of student)
and who is registered at Zoni under student ID# ________________.
(Enter Student ID#)
Furthermore, I acknowledge that I have provided authorization without coercion.
____________________________
Card Holder’s Signature
_________________
Date
Supporting Documentation:
For verification purposes, please attach the following:
1. A copy of valid form of identification (with picture)
2. A copy of the front and the back of the original credit card
ZLC CC Authorization Form Rev:12/2011
40
®
Manhattan Bank Details
Name: Benef. Address
Name:
Account # Account #
Routing # Routing #
Swift
Swift Code
Code
Bank Address
Bank Address
Manhattan Bank Details
Zoni Language Center
22 W. 34th Street New York, NY 10001
Zoni Language Centers
483049189017
9870 2691 3865
026009593
021000021
BOFAUS3N
CHASUS33 for US Dollars
BOFAUS6S
for foreignBank
currency
The Chase Manhattan
Bank
Of America
349 Fifth
Ave
350
Fifth
Ave
New York, NY 10016 USA
Miami Bank Details
Name:
Account #
Routing #
Swift Code
Bank Address
Zoni Group UK LLC
20000 3033 1569
121000248
WFBIUS6S
Wells Fargo Bank
96 Route 17 South 2nd Floor
Paramus, NJ 07652 USA
Vancouver Bank Details
Name:
Account #
Routing #
Swift Code
Bank Address
Zoni- Pacific Global Language Centre
9400-5280208
094000004
TDOMCATTTOR
TD Canada Trust
700 West Georgia Street
Vancouver, BC V7Y 1A2
41
®
(New York & Miami Beach)
42
®
REFUND FORM
Student name ___________________________________
Date _____________
Student ID # _________________________________
Contact name _____________________________________
Contact telephone number______________________________
(Daytime)
____________________________
Reason:
1
2
3
4
F1 Students
Regular
(Evening)
IEP
Never attended classes
Visa Rejected
Cancelled F-1 prcess
Other (please specify)
Amount paid: $________________
Amount to be refunded: $____________________
Calculations comments: __________________________________________________________
_______________________________________________________________________________
If the refund is to be made by
Check
Make payable to:
Name __________________________________________________________________
Address ________________________________________________________________
_________________________________________________________________
Credit card
Card number __________________________________
Expiration date ________________
Wire
Bank name ______________________________________
Bank address _____________________________________
Account # _________________
Bank Routing # _______________
SWIFT CODE #_________________
Notes:
1. All refunds will be processed within 45 days from the date this form was properly filed.
2. All refunds will be made by check except for credit card payments and wires.
Student signature _____________________________
Received by
Authorized by
Name __________________________
Name __________________________
Signature ________________________
Signature ________________________
Refund Form
Office use only:
Account holder's name ______________________________
Address _________________________________________
© Zoni LanguageRev.012511
Centers
43
Zoni Schools
in Canada
44
Representing Zoni Language Centers
In order to assist our educational agents to promote our programs, Zoni Language Centers offers a wide range of
promotional materials. Agents may request these materials at any time, and additional information may be found
on our website.
• Brochures: Zoni’s brochure offers a brief summary of our schools and programs. Agents may request as many copies of the Zoni brochure as they like and may choose to receive our general brochure or a brochure with information about a specific campus.
• City posters: Zoni posters are great for decorating an agent’s office and a great way to advertise the cities that you are promoting.
• Website: Zoni has a dedicated section for our agents where the latest information and promotional materials about our schools can be downloaded.
o Zoni video
o Zoni picture gallery
o Downloadable brochure
www.zoni.com/agents
Contact Information
Potential
Students
Clients
Zoni Campuses
Zoni’s
will arrange enrollment for
your potential students.
Vancouver
Zoni MAIN office
22 West 34th Street,
New York, NY 10001, USA
Tel: (212) 736-9000
Fax: (212) 736-5408
E-mail: [email protected]
www.zoni.com
Toronto
45
How to Process a Student Booking
Student Booking for Canada
Agent sends
,
Housing Request Form,
if LOA is needed
- Copy of passport
- Bank statement
with sufficient fees
to cover your stay
If student is
under 16 & required
homestay filled out:
including parents
or custodian details
Scanned copy of LOA is
emailed to Agent unless
original is requested
Zoni receives completed
custodian form from host
family and sends Scanned
copy to agents.
invoices are sent to agent confirming course.
is sent before student's arrival.
before student’s arrival.
charges, should be received
Student arrives at Zoni, takes placement exam, and enjoys
his/her stay!
46
Zoni – Vancouver
The crystal blue Pacific Ocean, beautiful natural scenery, and the fusion of cultures awaits you in sparkling Vancouver,
Canada. Vancouver is the perfect location for those who would like to live in a place which offers the excitement of a big
city and the peaceful nature of the countryside. Our campus is located in the heart of downtown, within walking distance
of a variety of restaurants, shopping malls, and cultural sights. Take advantage of the weekend to walk over to Stanley
Park for a peaceful hike along the beach. Grab your skis and head up to the mountains for some skiing at sunset. Whether
you are looking to experience the region's refreshing nature, make new international friends, or are looking to further your
career potential, Vancouver has something to offer everyone.
One of Zoni's main attractions is the variety of courses we offer. For those who are looking to study at an English-speaking
university, we offer TOEFL and IELTS courses with experienced instructors. For our business students, we offer intensive
ESL For Business classes. Our popular Premium IEP (Intensive English Program) will help you to improve all aspects
of your English as quickly as possible. In addition to these and many other courses, we also organize field trips, school
events, and trips to nearby cities for our students. Trips to Seattle and Canada's wonderful national parks are definite
weekend possibilities.
Zoni Vancouver Student Demographic
Accreditation
18%
24%
Mexico
2%
Korea
2%
Japan
2%
Spain
3%
Turkey
Taiwan
9%
18%
Chile
Zoni Language Centers is accredited by
Languages Canada (LC).
Russia
Venezuela
9%
13%
Other
47
Zoni Vancouver Facts
Address:
Starting date:
Marketing office hours:
Programs:
Courses:
Levels:
Computer lab:
Student ID:
Schedules:
Airport transfer from pickup:
Accommodation:
Course Completion Certificate:
806 Homer Street, Suite 200
Vancouver, BC, Canada V6B 2W5
Every Monday
Monday to Thursday, 7:30 AM to 10:00 PM
•Premium Semi-intensive Intensive and Super-intensive English program
•Bridge Program for Children and Youth
Over 20 courses including core and elective courses
Beginner, Intermediate, High-intermediate, Advanced
and Advanced Academic levels
Available with free Internet access
Available
Monday to Friday
Intensive
9:00AM - 1:00PM
or
12:00PM - 4:00 PM
Semi-intensive
9:00 AM - 12:00PM
or
1:00PM - 4:00PM
Super-intensive
9:00AM - 4:00PM
(one-hour lunch, from 12:00 till 1:00)
Super-intensive
Bridge Program
8:30 AM - 3:15 PM
Available
Available
Available
Why Vancouver?
Our students have easy access to a number
of educational facilities (Vancouver Public
Library is right across the street), shopping
at many of downtown Vancouver’s local
stores and larger chains, and casual and
upscale restaurants. As a result, our
English school in Canada is uniquely
situated to maximize your entire English
learning experience.
48
Map
1434 Collins Ave.
Miami Beach, FL 33139
806 Homer Street, Suite 200
Vancouver, BC,
Canada V6B 2W5
Vancouver Student Life
Things to do in Vancouver
Visit Stanley Park, which
draws eight million visitors
per year, many of whom may
roller blade or walk past you
on the Seawall. You may also
relax on one of Vancouver’s
many beaches.
Take advantage of Vancouver’s proximity to nature
by hiking, camping, sailing,
kayaking, fishing, biking
or golfing at just a short
distance from downtown.
Enjoy an evening out on the
town sampling West Coast
cuisine at a local restaurant
or by visiting one of our
many local clubs, pubs or
martini bars.
After class, enjoy night skiing or snowboarding on one
of the many local mountains
or visit Whistler, a worldclass ski resort only 3 hours
from the city.
Student Activities in Vancouver
Picnic at Stanley Park
Summer Fun
Break Time Activities
Conversation Club
Pumpkin Picking
Taste of Asia in Vancouver
49
Zoni – Toronto
Yonge Eglinton has what everyone is looking for – and then some. This city is within a city and offers everything one
would expect from a vibrant community.
The ‘rush’ of downtown, yet the ‘calm’ of uptown, has given Yonge Eglinton its unique and attractive reputation. A hub
of activity, the popular intersection of Yonge Street and Eglinton Avenue touts a subway station, bus terminal, shopping
centre and various commercial and residential towers.
From this focal point, you can expect to find a mix of commercial, retail and residential development which spans several
city blocks: from Davisville Ave. to the south, Lawrence Ave. to the north, Avenue Rd. on the west and Mt. Pleasant Rd.
to the east.
Accreditation
Zoni Language Centers is accredited by
Languages Canada (LC).
50
Zoni Toronto Facts
Address:
Starting date:
Marketing office hours:
Programs:
Courses:
Levels:
Computer lab:
Student ID:
Schedules:
Airport transfer from pickup:
Accommodation:
Course Completion Certificate:
207 Adelaide Street East
Toronto, Ontario Canada ON M5A 1M8
Every Monday
Monday to Thursday, 7:30 AM to 10:00 PM
•Premium Semi-intensive Intensive and Super-intensive English program
•Bridge Program for Children and Youth
Over 20 courses including core and elective courses
Beginner, Intermediate, High-intermediate, Advanced
and Advanced Academic levels
Available with free Internet access
Available
Monday to Friday
Intensive
9:00AM - 1:00PM
or
12:00PM - 4:00 PM
Semi-intensive
9:00 AM - 12:00PM
or
1:00PM - 4:00PM
Super-intensive
9:00AM - 4:00PM
(one-hour lunch, from 12:00 till 1:00)
Super-intensive
Bridge Program
8:30 AM - 3:15 PM
Available
Available
Available
Why Toronto?
Map
Our school is located walking distance
from Eglinton station on the Yonge–
University–Spadina line of the subway
system in Toronto. It is one of the
larger stations of the Toronto Transit
Commission (TTC), with several shops
located on the concourse level. It is the
busiest station that is not a line terminus
or a major transfer point with another line
or transit system..
® 207 Adelaide Street East
Toronto, Ontario Canada
ON M5A 1M8
51
Toronto Student Life
Things to do in Toronto
Combine an eclectic mix of
boutiques and shops, with a
host of local, national, and
international chain stores and
one needs to go no further than
several city blocks to satisfy
virtually every need. From antiques to
hardware, cupcakes to designer
fashions, it’s all here and more.
The plethora of pubs, night clubs
and lounges make for great fun
and relaxation. Those who prefer to
sit-back and be entertained can find
themselves at one several movie
theatres or at live dinner theatre.
Treat yourself to some of the
finest food in the city. With a
host of casual outdoor patios
and some of Toronto’s finest five-star
restaurants, the area prides itself on
catering to every palate.
Student Activities in Toronto
Picnic at Stanley Park
52
Games Night
Party Time
Vancouver and Toronto Programs
and Academic Curriculum
Whether you're a beginner in English or have years of experience, Zoni
Vancouver and Toronto offer courses that will match your level exactly.
The unique design and methodology of Zoni classes have been meeting the
demands of our students for over twenty years. In addition to our Premium
English programs, Business English Program, and TOEFL classes, we also
offer Advanced Academic ESL, Pronunciation & Accent Reduction, IELTS
Preparation, free conversation courses, and much more. Another unique
option is our Bridge Program, which allows youths to take English courses at
Zoni while transitioning to the public school system. We also have our popular
Co-op Study Work and Professional Internship Programs.
53
Premium English Program
Academic Progress Chart
Elective Courses
The Bridge Program for Children AND YOUTH
COURSE 7000: Bridge Program for Children and Youth
(Customized Length of Study)
TOEFL & IELTS Test Preparation Programs
Classes consist of 15 hours per week (morning or afternoon). We provide
students with necessary skills to study for the TOEFL and IELTS.
Super-intensive/Intensive/Semi-intensive: This complete program gives you
all the skills you need to master the English language. It is designed for
students who want to become fluent in English as fast as possible.
Advanced Courses
54
Course 8000: TOEFL Preparation
TOEFL Test Preparation
Course 9000: IELTS Preparation
IELTS Test Preparation
Business ENGLISH
This course is the ideal choice for advanced students who would like to
learn about North-American business practices, business writing and
speech & oral presentation.
Courses 811: Intensive Business English I, II & III (12 weeks)
Business English
Course 812: Speaking and Pronunciation (12 weeks)
Speaking and Pronunciation I
Speaking and Pronunciation II
Speaking and Pronunciation III
Beginner
Intermediate
High-intermediate
Advanced
The Bridge Program
The Bridge Program for Children and Youth
Children (aged 8 - 12) and Youth (aged 13 - 18)
The Bridge Program is designed to help elementaryand secondary-school international students make a
smooth transition from their school system into a
Canadian school system.
Core components of the Bridge Program:
• Extensive English and Language Arts
• A strong focus on the communication skills needed for
Math, Science, Social Studies, Information Technology,
Fine Arts and other non-academic subjects
• Extra-curricular activities that enhance social and personal
development
• Follows the BC curriculum as determined by the Ministry
of Education
Schooling in Canada:
Most elementary and secondary schools in Canada have a
limit to the number of international students that they can
accept each year and starting dates are either September or
February. The Bridge Program allows students to maintain
their academic pace and gives them an advantage over
students who may not have attended any readiness programs.
We also have a referral system in place for graduates of our
program – many go on to attend local Vancouver and Toronto
area schools.
Some of our international students are here for the cultural
experience and to learn more English, with no plans to enroll
in a Canadian school. These students also benefit from the
rich learning environment and take home many new skills and
strategies that will be useful on their own educational path.
55
Combination Course
Co-op Study Work and Professional Internship Programs:
This English program offers a great opportunity for students desiring to obtain a competitive edge in today’s global marketplace.
This program consists of a combination of English classes and a paid work or internship program. The advantage of this program
is that students will get to practice their English skills and obtain valuable work experience with a Canadian company. There are
two options available: (1) Professional Internship Program (unpaid) and (2) Study and Work Program (paid work).
Professional Internship Program (unpaid)
CO-OP Study Work Program
The Professional Internship Program at Zoni Vancouver is an
unpaid period of work experience done by students or young
professionals. The program will enable students to work in a
professional job in their field of employment or field of study.
Zoni’s co-op Study Work program will enable you to acquire
experience and practice your English skills while working in
Vancouver. Co-op can be paid or unpaid.
Study and Professional Internship Options:
Study and Co-op Work Program Options:
1 A 4-month (30 hours per week) English course and a 4-month internship
English Course
Internship
4 months
English Course
8 months
2 A 6-month (20 hours per week) English course and a 6-month internship
English Course
12 months
• Business Administration
• Travel and Tourism
• Sales and Marketing
• Finance and Accounting
• Web Development
• Event Planning
• Legal and many more
There is a one-time internship placement fee of CA $1,099
in addition to the cost of your 4- or 6-month English course.
8 months
2 20 hours per week for 6 months, followed by a 6-month work term
English Course
Internships are available in:
Work
4 months
Internship
6 months
Cost:
1 30 hours per week for 4 months, followed by a 4-month work term
Work
6 months
12 months
Most of the jobs are entry-level positions. We offer job
placement support for positions in:
• Hospitality
• Food & beverage
• Retail
• Sales
Cost:
There is a one-time work placement fee of CA $760 in addition
to the cost of your 4- or 6-month English course.
What is included in both programs?
Requirements to participate in either program:
• Arrival orientation
• Employment workshop series
• Exclusive job board
• On-site hiring fair and seminars
• 1:1 resume review and revision
• 1:1 interview training
• Follow up with employer after placement to ensure
students experience satisfaction
• Have a valid Study Permit to apply for a Work Permit
• Be 18 – 35 years of age
• Have an intermediate to advanced level of English
• Enroll in the program from the first day of classes
• Have reasonable expectations about the job work hours and
employment conditions
• Have flexibility to adapt to the local job market
• Have flexibility to attend all meetings and workshops for the
program at extra-curricular hours
• The intended employment or internship must be an essential part
of your program of study in Canada, and it cannot form more
than 50 percent of the total program of study.
Please note:
• Requirements for visas may be different for each country. For more information on
any visa, please visit the following websites:
www.cic.gc.ca or www.dfaitmaeci.gc.ca.
•This is NOT a career training program. This program is merely to improve the
student’s language skills in a work and business environment.
56
Canada Accommodations
About Vancouver and Toronto
Two of Canada’s largest metropolitan areas, Vancouver and Toronto Vancouver and Toronto offer its visitors and tourists
magnificent views, exciting city living, vibrant night life, and a dynamic multicultural environment. Vancouver and Toronto are
extremely open to visitors and tourists. Over the last 30 years, the immigration has become more intense, playing a huge part
in the growth of these cities. So residents have become ethnically and linguistically diverse but English is still the first language
spoken.
Homestay
Host families are very popular in Canada. The city is very used
to hosting international students, and the families are
well prepared to make the students feel welcome and
comfortable. Zoni’s host families are located in safe
neighborhoods and close to transportation.
•
•
•
•
•
•
Less flexibility
House rules may be strict
Family types
Meals
•
All homestay options include a self-served morning meal, continental-style (coffee, tea or milk; cereal; bread, toast or
muffin; jam, cream cheese, butter) and dinner, 7 days a week.
Lunch is available upon request.
•
•
•
•
A set of linens and towel will be provided by the host and
washed on a timely basis.
Student is responsible for washing own personal clothing.
The use of the house phone is not permitted. Incoming calls may
be authorized by the host for contact with student’s parents only.
Location
According to availability, students in homestay will be placed with
host families, located within 30 to 60 minutes of travel time. The
commute from/to Zoni is usually via public transportation and the
rates for train and bus passes vary according to the zone where the
host is located.
57
Helpful Tips for Students
Before departure…
• Purchase insurance in your home country; it will always be more expensive to purchase after you arrive.
• If using Zoni accommodations, make sure to review all of the rules before departure. • Check the weather before leaving and bring appropriate clothing. However, in Miami, remember to bring a jacket; sometimes it is very cold in the air conditioning!
• Remember to pack all medications from your home country and the prescriptions
• Make sure to bring these items on the plane with you:
oYour passport and other travel documents
o The address of your accommodations along with directions and the phone number, just in case.
o A credit card and extra money, in case of emergency.
o Any phone numbers you may need, including the number for Zoni
o A toothbrush and extra clothes in case of emergency
• Make copies of all important documents to bring with you and leave with your family.
• Be aware of the refund policy and the terms and conditions for accommodations.
After arrival…
• Contact your family as soon as you arrive
• If you arrive early, visit the school before your starting date to take the placement test early and know where
the school is located
• On your first day of class, make sure to bring: your travel documents
• Make sure you have submitted all of your payments before your first day, or be prepared to pay the rest
before starting classes.
• If you have any concerns, just talk to us! We will help you as best we can.
• Have fun! Make friends! Participate in the activities on the Zoni social calendar to meet new people and
practice your English!
In general, local law prohibits:
•
•
•
•
Public consumption of alcohol
Drinking while driving
Texting or talking on the phone while driving
Littering
Also keep in mind:
• Safety belt use is mandatory in most Canadian Provinces
• When parking near the school, check to see whether there are any
time restrictions
• Dial 911 only for emergency (any serious medical problem, any type
of fire or any life threatening situation)
58
Useful Websites
www.translink.ca
www.straight.com
www.hellobc.com
www.groupon.com
Important and useful forms
59
Refund Policy
Our refund policy follows the directives of the British Columbia Private Post-Secondary Education Act. Students who
want to withdraw their registration must provide written notice with a sufficient reason for withdrawing. Registration
fees and Homestay Registration fees are non-refundable.
1. Withdrawals relating to Student Authorizations
We will refund all tuition fees if an international student is denied authorization to study in Canada by Citizenship and
Immigration, or does not receive authorization before their registered starting date, provided the student:
• notifies us of the circumstances at least 10 working days before the start of the program
• provides documentation issued by Immigration Canada explaining the circumstances within 5 working days
before the start of the program
• returns the original Letter of Acceptance to us as well as documents issued by Immigration Canada
2. Withdrawals not relating to Student Authorizations
If written notice of withdrawal is received by Zoni Language Centers:
Student receives a refund of:
Within 7 days after your registration is acknowledged and before the registered
start date
100% less 25% to a maximum of $400
30 days or more before the registered start date
75% of the tuition fees
Within 30 days before the registered start date
Within 10% of the registered length of study
Within 30% of the registered length of study
After 30% of the registered length of study
no refund
All prices quoted in Canadian Dollars and are subject to change without notice.
60
Vancouver
Attach Photo
(3.5cm x 3cm)
Toronto
COURSE & HOMESTAY APPLICATION FORM
Name:
Passport #:
(First Name)
(Middle Name)
English or Preferred Name:
(Family Name)
Date of Birth (mm/dd/year):
Male
Female
Address:
Telephone:
Fax:
Email:
Nationality:
First Language:
Previous Education:
High School
University
Previous ESL
English Speaking Ability:
Beginner
Intermediate
Advanced
Other:
Fluent
REGISTRATION:
I am interested in
General ESL Studies
Specialized ESL Studies
Holiday Programs
I want to attend
Five Days per week
Four Days per week
Part Time
My first day of class will be:
Other:
Other:
My last day of class will be:
I am registering for:
Course Length:
(course number from brochure, program description or promotional name)
ARRIVAL & PERSONAL INFORMATION:
I need Airport Pickup?
I am arriving in Vancouver on:
No
I need Airport Drop-off?
Yes
via:
(date mm/dd/year)
Medical insurance:
Yes
(# of weeks)
purchased overseas
No
at:
(airline)
(flight number)
already purchased BC Medical
(approximate
time)
will purchase BC Medical on arrival
EMERGENCY CONTACT:
(Name)
(Relationship)
(Telephone)
(Fax/E-mail)
(Telephone)
(Alternate Telephone)
(Address)
(Chaperone while in Canada. Children and youth only)
(Address)
HOW DID YOU HEAR ABOUT US?
Embassy
(check all that apply)
Education Fair
Advertisement
Agent:
(explain)
I need Homestay?
Yes
No
I need Homestay family to sign custodianship
papers? (children/ youth only)
Yes
No
I need pick up/ drop off daily at school?
(children/ youth only)
Yes
No
to
I need Homestay from:
(date mm/dd/year)
I prefer a home
Friend
Other:
(Name)
HOMESTAY:
Internet
(date mm/dd/year)
with children (age range: ________ )
where smoking is permitted
without children
where smoking is not permitted
with pets
without pets
where smoking is permitted outside
My hobbies and interests:
Do you smoke?
Yes
No
Do you drink alcohol?
Yes
No
Allergies or special medication:
Food allergies:
Food preferences:
Vegetarian?
Yes
No
SIGNATURE:
(Signature of Student)
(date mm/dd/year)
61
®
Credit Card Authorization Form
Credit Card Information:
Card Type:
Visa/Mastercard
American Express
Discovercard
Card/Account Number:
_______________________________
Expiration Date:
_______________________________
Card Holder’s Name:
_______________________________
Authorization Statement:
I, ___________________________, hereby authorize Zoni Language Centers to charge the
(Name of Card holder)
one-time amount of $________________ to the above-referenced credit card account. I
(amount to be charged)
understand that the amount charged is in relation to the tuition payments, registration fees, and
other applicable school-related fees for:
my enrollment at this school.
the enrollment of Ms/Mr. __________________, who is my ______________________
(student’s relationship to cardholder)
(Name of student)
and who is registered at Zoni under student ID# ________________.
(Enter Student ID#)
Furthermore, I acknowledge that I have provided authorization without coercion.
____________________________
Card Holder’s Signature
_________________
Date
Supporting Documentation:
For verification purposes, please attach the following:
1. A copy of valid form of identification (with picture)
2. A copy of the front and the back of the original credit card
ZLC CC Authorization Form Rev:12/2011
62
Swift Code
Bank Address
CHASUS33
The Chase Manhattan Bank
349 Fifth Ave
Miami Bank Details
®
Name:
Account #
Routing #
Swift Code
Bank Address
Zoni Group UK LLC
20000 3033 1569
121000248
WFBIUS6S
Wells Fargo Bank
96 Route 17 South 2nd Floor
Paramus, NJ 07652 USA
Vancouver and Toronto Bank Details
Vancouver Bank Details
Name:
Account #
Routing #
Swift Code
Bank Address
Zoni- Pacific Global Language Centre
9400-5280208
094000004
TDOMCATTTOR
TD Canada Trust
700 West Georgia Street
Vancouver, BC V7Y 1A2
63
®
64
65
66
®
NEW YORK CITY
22 West 34 th Street
New York, NY 10001 U.S.


MIAMI BEACH
1434 Collins Avenue
Miami Beach, FL 33139 U.S.


VANCOUVER
806 Homer Street
Vancouver, BC Canada V6B 2W5


TORONTO
207 Adelaide Street East
Toronto, Ontario Canada ON M5A 1M8
Contact us at [email protected] with any inquiries.
Tel. (212) 736-9000 Fax (212) 736-5408
WWW.ZONI.COM

Agent Manual - Zoni Language Centers

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