ContentKeeper Technologies Pty Ltd

Transcription

ContentKeeper Technologies Pty Ltd
Company fact sheet
ContentKeeper Technologies Pty Ltd commenced software development in 1998 with its flagship Web
filtering product (referred to as ContentKeeper Web). ContentKeeper was officially released at CeBIT in
Hanover in March 2002 – an event providing the perfect platform for global introduction. The same year,
ContentKeeper Technologies won “Best Enterprise Software” at the Networld+Interop Exhibition.
ContentKeeper Web allows organizations to manage, monitor and control staff access to Internet resources,
providing the only scalable, enterprise level solution worldwide. ContentKeeper allows organizations to
develop and enforce their own Internet acceptable use policies. The solution is deployed as an appliance
and associated update service, designed to fit easily and transparently into large or small computing network
environments.
ContentKeeper uses industry leading and internationally patented Closed-Loop Collaborative Filtering
Technology™, which ensures that the database of non-business related sites is superior in quality and
coverage. The solution employs Artificial Intelligence (AI) techniques and the latest in MARIO™ realtime blocking and classification technology to catch new and previously unvisited sites, while boasting an
extensive database of Classified Sites kept up to date by the AI engines with manual checks to ensure
accuracy of classification and the removal of inactive sites.
ContentKeeper Web was recognized as the “Best Content Filtering in the World” by the SC Magazine
Global Awards 2004. The solution has been tested by leading Universities, proven and used by Federal
Government agencies, multi-site educational campuses, through to schools and SME customers across the
globe.
ContentKeeper Mail has in development since 2004 with both SPAM and Anti-Virus filtering capabilities –
leveraging off the industry leading Control list – to provide the complete filtering customer solution for
organizations.
ContentKeeper has demonstrated significant savings by:

Improving staff productivity, by reducing inappropriate web surfing,
Reducing Internet access costs and achieving bandwidth savings – by limiting and/or controlling
non-business related use, and
Reducing legal exposure to work place relations’ issues (e.g. sexual harassment cases and the
adverse publicity that an incident would generate and/or copyright issues of MP3 files).
For further information visit: www.contentkeeper.com
or contact:
Geoff Wood
Manish Kumar
CEO
Vice President
Phone: +61 2 6261 4950
Phone: +61 2 6261 4950
Fax: +61 2 6257 9801
Fax: +61 2 6257 9801
ContentKeeper Technologies
ContentKeeper Web Filtering Overview
ContentKeeper Overview
ContentKeeper is designed to help organisations manage their Internet access. ContentKeeper can greatly
reduce an organisation’s legal exposure (copyright, offensive material, etc) along with the associated costly
legal expenses, legal claims and the resulting damage to company reputation.
ContentKeeper allows organisations to monitor, manage and control staff access to the Internet, therefore
protecting and maximising the use of their IT assets.
ContentKeeper won the coveted Networld/Interop "Best New
Enterprise Product of the year award 2002" and received a great
review in the highly regarded USA based “Network Computing”
magazine after a thorough 3 month evaluation. The product has
an installed base including Australian Federal Government
Departments, ISPs, Large US and European corporations as well
as many educational institutions worldwide.
ContentKeeper provides the tool for better management and control of Internet access and usage costs.
The savings are potentially massive.
ContentKeeper allows management to control the types of Internet sites accessed individually and/or
by category. It also allows control over the type of Internet services utilised including file downloads,
streaming media, video, voice data and other media types.
ContentKeeper allows organisations to develop and enforce their own “Internet Acceptable Use
Polices” filtering policies can be applied to individual users, groups of users, networks and/or
individual IP addresses with full netmasking. Each policy contains its own set of users with their
associated category settings, custom URL settings, personal surfing unit settings, report settings and
file control settings. This controls Internet access by blocking, coaching (i.e. show a warning screen
before proceeding to the site), authenticating (challenging for username/password) or just allowing
access straight through to the site. Each of these items can also be controlled on a Time of Day basis.
There are also base “Global” and “Default” (catch all) policies to assist with one click changes across
multiple policies.
Organisations can use the standard ContentKeeper blocking, coaching or authentication screens or
create their own custom screens served from their Intranet web server outlining their “Internet
Acceptable Use Policies” etc. ContentKeeper provides ready made HTML code which can be simply
cut and pasted for use by the local webmaster.
ContentKeeper utilises both a Control list containing millions of categorised Internet URLs (web
pages) and the latest in M.A.R.I.O™ real time blocking, analysis and classification engine to catch
new and previously unseen sites.
Thousands of new pornography and other non-business related Internet sites are being created around
the clock at an ever increasing rate. Hyperlinks to these new sites are now delivered to employees via
automated email systems (i.e. SPAM emails) sent forth on a continuous basis. To combat this “real
time” menace, ContentKeeper automatically updates its control list on an HOURLY basis. Any
filtering system that updates nightly, weekly or fortnightly will be totally ineffective against the URL
hyperlinks which are arriving right now via email within an organisation.
These hourly updates are delivered via ContentKeeper’s “TrickleFeed”™ technology designed to
deliver updates in a controlled, encoded, compressed and encrypted form minimising usage of vital
network bandwidth.
ContentKeeper uses US Patent Pending "Closed Loop Collaborative Filtering"™ technology which
insures that ContentKeeper is superior in its ability to manage and control access in the rapidly
changing Internet world.
Closed Loop Collaborative Filtering is
ContentKeeper’s closed circuit system designed to
collect, analyse, categorise, edit and distribute web
site URLs worldwide.
ContentKeeper units in the field are designed to
poll the ContentKeeper Datacentre hourly to
receive control list updates of newly discovered
and processed URLs. During this process, any
new suspect URLs discovered locally are
encoded, encrypted, compressed and sent back to
the Datacentre for anonymous submission to our
AI(Artificial
Intelligence)
analysis
and
categorisation engines.
Sites that are then
confirmed to fall into one of the control
categories are added to the Control list updates
and
collected
automatically
by
every
ContentKeeper unit in the field.
Closed Loop Collaborative Filtering
This means (for example) that when a ContentKeeper user in New York browses to a new URL,
which contains pornography, ContentKeeper users in Sydney Australia will have the benefit of that
update usually within 2 hours of the discovery being made.
Closed Loop Collaborative Filtering Technology is also utilised to help maintain and edit the
existing control list. ContentKeeper administrators worldwide have the ability to instantly block,
unblock and re-classify any site locally. Locally re-classified sites are sent back to the
ContentKeeper Datacentre for manual review and Control list correction (if necessary).
Installation
ContentKeeper is deployed as a Transparent
Ethernet Bridge (i.e.: no IP or MAC
addresses on the bridge ports), on the user’s
side of the firewall.
This configuration
removes any potential incompatibility issues
with proxy servers, firewalls, and routers. It
can be deployed on a dedicated Intel Pentium
based PC, or via a ContentKeeper dedicated
appliance. ContentKeeper allows for a simple
and quick installation with no IP address reconfigurations or desktop re-configurations.
The management is totally Web Browser
based and it has full support for user, IP and
group based filtering policies.
Examples for installation
When ContentKeeper runs on a standard, dedicated Intel Pentium based PC, the configuration required would
be: 1.8GHz Processor(s) or better, running RedHat Linux (Versions 7.3+), with 3 x IntelPro100s NICs and
1GB of RAM.
CK-SME Appliance
An attractive alternative is to use a
ContentKeeper appliance - a purpose built,
rack mounted (RU or rack unit)) device
specifically designed for the ContentKeeper
application to maximise performance.
The (2 RU) CK-LE (large) unit is designed for
for up to 50,000 employees, where the CKSME (1 RU as pictured) is designed for
organisations with 25 to 5,000 employees.
ContentKeeper has an optional High Availability Module (HAM). The HAM is an electro
mechanical Ethernet switch (on an industry standard PCI card, or provided as an external module)
which ensures network connectivity even in the event of a hardware, software or power failure. The
software has also been engineered to be totally robust via an inbuilt auto-health monitoring and
checking system which can correct minor errors, and report status to the HAM, helping ensure that
the system is operational at all times
Administration
ContentKeeper management is totally web
browser based and it has full support for user, IP
and group based filtering policies.
Administration is simple, clear, point-and-click
and each stage is assisted with notes, drop-down
list, or tick the box prompts.
From the main menu, administrators have all the
tools they need.
Control over policy
development, configuration, multiple levels of
reporting and capability to change settings – all
in real time. Simple and easy to use.
Web based administration
Changes to ContentKeeper policies and
categories occur instantaneously without
network disruption or the need to re-start
services or go through a time consuming reloading of control list data into memory.
Categories can be amended immediately from
the GUI interface. Choices include:
Blocked
Coached (warned)
Authenticate (user name/password)
Time of Day (eg: block access in core hours)
PSU – Personal Surfing Units
Point & click policy development
ContentKeeper has a “hassle free” registration and activation system, which is handled totally
automatically with no user involvement, apart from inserting your contact details. Just connect the
system to your network, turn the power on and it will look after itself.
Reporting
Clear, simple and quick to access. Multiple report
types are available, depending upon your needs.
Standard on-line (via web browser) reports include:
Internet activity by site or bandwidth.
Blocking reports – by site/URL and file.
Real Time and Historical Reporting.
Departmental reports
Extensive Webalizer reports.
Full policy reporting facility.
Reports can be “off loaded” or integrated into your
favourite reporting package along with a backup
facility. You can even run ContentKeeper in “silent”
mode, so you can gain intelligence on your
organisations’ usage patterns, with full reporting
functionality. This is ideal so that you can monitor
your usage, allowing you to define an appropriate
Internet Usage policy.
Support and maintenance
ContentKeeper looks after itself and is
automatically updated…. and should there be a
problem, the Datacentre will be automatically
alerted. Updates are all automatic and completely
transparent. A true ‘plug-n-play’ solution.
The ContentKeeper annual subscription includes a software license, Control list updates, (ie. the full
Control list), software updates, phone, fax and email support.
Worldwide support is available from your local reseller and/or from ContentKeeper offices around the
world.
ContentKeeper Benefits
Saves money
¾ Allows you to manage your Internet assets
¾ Provides control over employee access to inappropriate web sites, saving bandwidth
¾ Proven new generation of web filtering capability, at a fraction of the price of older packages
Simplicity
¾ Deployed as a Transparent Ethernet bridge – no effect on your network throughput or resources
¾ The same version works with all Operating Systems
Saves time
¾ Easy installation (plug and play appliance)
¾ Easy management (web browser based administration)
¾ Reporting available, by department via a web browser based reporting package
¾ Appliance based – automatic maintenance, updates and monitoring.
ContentKeeper feature and specification list
ContentKeeper offers extensive facilities to Monitor, Manage and Control web access.
Interface

Transparent Ethernet bridge

3 x Intel Network Interface Cards - custom settings control for 10Mbits/100Mbits/1000Mbits

Ease of Installation and management

Fault tolerant hardware and application design

Filtering on single and multiple port numbers (customisable)

Network and Operating System independent
Operating environment

Compatible with all operating environments, including: Microsoft™, Novell™, Unix, Linux™,
Apple™

Suitable for small site installations and for larger corporate customers

Designed to fit in well with the following corporate environments:
¾ High Availability
¾ High throughput
¾ Load Balanced

Full user, group and IP based Filter Policy Management with additional “Default” and
“Global” policies

Hack-proof transparent Ethernet Bridge based design – easy installation, no desktop reconfiguration, no IP re-numbering required

Compatible with any IP based proxy servers, firewalls, caching devices, routers and other IP
based network devices

Filtering control by user, group, IP network address and subnet mask, user and object

Dedicated efficient stand alone device – removes filter processing load from proxy server,
caching servers or firewalls

Local user and Groups database

Extensible Directory and Object services

User resolution by NetBIOS, DNS, NetBIOS and then DNS, DNS and then NetBIOS, Microsoft
NTLM (for transparent user authentication in MS-Proxy and MS-ISA server environments
etc) Network & IP addressing with full Subnet-masking, LDAP or transparent proxy header
username resolution along with automatic mode (auto-detect)
Fail Safe Operation

Optional High Availability Module (HAM) – PCI card based electro magnetic Ethernet switch

Full web based HAM query, online/bypass and configuration support
Real time filtering

Using Artificial Intelligence (called MARIO™) to filter in real time, analysis and classification

Support for English, French, Spanish, German, Arabic, Italian and more

Combined Control List and Real-Time (heuristic) blocking engine

Instant Custom URL blocking/unblocking, with wildcards – user definable black and white
lists

Blocks successfully whether domain, URL, IP address or proxy re-director represents site.

Block or allow specific file types (MP3, WAV, FLASH etc.)

Manages and control streaming media, video, voice, music downloads, large file downloads etc.

Block mode - standard or customisable block screen facility

Coaching mode (Display warning) - standard or customisable coaching screen facility

Authentication mode - domain based authentication - user login before proceeding

Time of Day – per category, time of day controls

Personal Surfing units – controllable by category, per user or group
Closed Loop Collaborative Filtering

“Closed Loop Collaborative Filtering”™ for URL collection, analysis, categorisation and
editing

Extensive Control List containing millions of URL’s – the most business relevant list available

Hourly Control List updates

Automatic Control list updates using ContentKeeper’s TrickleFeed™ Technology

ContentKeeper Datacentre backend processing, analysis, categorisation and re-classification of
URLs
Reporting

Browser based, simple and clear reports, with user name resolution

Real Time and Historical Reporting

Blocking report – reporting by user, site/URL, file, date/time, IP address - all web based

Internet activity by site and bandwidth usage, by most recent

Top sites visited - by number, by user, by bandwidth

Departmental reports

Extensive Webalizer, web browser based reporting

“Off-loader” to download reports with Secure Transfer Mode (SSH) supported

Backup facility for all report types

Policy reporting facility

Monitoring/Silent mode with full reporting capability
Administration

Web Browser based management - local and remote

Fully automatic system registration and activation keying (no user involvement)

Automatic database update, network connectivity and system status monitoring and display

Automatic Software updates using ContentKeeper’s TrickleFeed™ Technology (with site
override)

Online and offline, single and multiple policy verification facility

Category Aliases facility – custom category renaming

Default catch-all policy

Global policy for making instant changes across all policies

Global Filtering Include/Exclude by full network, IP address and subnet-range facility

Per Category Live filtering on/off controls with sensitivity control

Get and Post custom blocking page facility with cut and paste HTML examples and offline
testing facility

Control list blocking by category of banner ads and page frames, retaining page geometry

Instant and permanent URL and/or category unblocking on your site – via local control list

Instant time period based URL and/or category unblocking – (temporary unblocking with
automatic reblocking)

Automatic submission of re-classified URL’s to Datacentre for manual checking and
reclassification

In-build backup and restore facility

User and/or administrator authenticated site re-classification facility

Web based PC to server time synchronization facility

Bridge Device settings and status screen with current Ethernet status display
ContentKeeper Closed Loop Collaborative Filtering TM Patented
Insert
ContentKeeper Web
(Enterprise)
Brochure
Create your own Custom categories
Peer to Peer/Protocols
Audit path
ARM
HAM
CK code
Transparent Ethernet Bridge - ContentKeeper appliances
RAM Disk
NICs NICs
CPU
HT
SB
565
Small Business
SME2 (1045)
1045
LE2
VLE
650MHz
HAM
No 512MB
40GB
4
10/100
Medium/Large Enterpri 2.8GHz
No
1GB
80GB
2
2
Gigabit External
10/100 Integrated
Yes
1RU
1046
Large Enterprise
Yes
2GB
120GB
4
Gigabit Integrated
Yes
1RU
2067
Very Large Enterprise 2 x 3.2GHz Yes
Dual PSUs
4GB
2x120GB
Raid 1
4
2
Integrated
Gigabit copper
Optical GExternal
Yes
2RU
No
1GB
80GB
3
10/100
Yes
1RU
2 x 2.4GHz No
1GB
120GB
2
1
Gigabit Integrated
10/100
-
3.2GHz
External
Rack Indicative Indicative
mount
users
bandwidth
No
100
1.5 MB
5,000
200 MB
20,000
400 MB
100,000
850 MB
End of life - phased out
SME (1035)
1035
Medium Enterprise
LE 2040GB Large Enterprise
HAM
Internal
2.4GHz
External
Yes
2RU
2,000 20-40 MB
50,000
400 MB
Ethernet Bypass Switch - ContentKeeper High Availability Module (HAM)
External HAM 10/100-Int
HAM 10/100-Ext
HAM-Gig Int
HAM-Gig-Ext
HAM-Gig-MMOF
HAM-Gig-SMOF
Internal 10/100
10/100 Internal
External 10/100
10/100 External
Internal Gigabit
Gigabit Internal
External Gigabit
Gigabit External
Optical Fibre - GBE ports - Multi-mode OF Optical GExternal
Optical Fibre - GBE ports - Single-mode OOptical GExternal
No
No
No
No
bits/sec
100MB
100MB
1GB
1GB
Optical
Optical
Insert
ContentKeeper Appliance
Brochure
Insert
ContentKeeper ARM
Brochure
Sites Overview
#
Sites
1
www.ideafocus.c
om
www.theage.com
.au
campaigns.f2.co
m.au
www.realestate.c
om.au
serverau.imrworldwid
e.com
2
3
4
5
Hits
Cost by
Incoming (MB)
$81.63
Cost by Time
(hrs)
$283.14
% of Hits
704,238
Browsing Time
(h:m:s)
18:52:34
330,075
86:05:57
$134.15
$1,291.49
4.8%
136,711
95:48:38
$59.48
$1,437.16
2.0%
117,731
50:11:07
$160.64
$752.78
1.7%
78,272
122:55:57
$0.00
$1,843.99
1.1%
10.2%
Profiles Overview
#
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
Profiles
Unclassified
News
Shopping
Business Oriented
Computing/IT
Search Sites
Travel/Tourism
Sports
Entertainment
Malicious
Advertising
Investment Sites
E-Banking
Job Search
Educational
Health Sites
Clubs and Societies
Hits
Cost by Incoming (MB)
% of Hits
2,114,202
$2,729.47
30.7%
1,130,712
$705.81
16.4%
659,552
$737.90
9.6%
545,175
$682.56
7.9%
484,800
$2,204.12
7.0%
399,213
$367.60
5.8%
330,016
$289.06
4.8%
212,852
$225.49
3.1%
197,452
$201.22
2.9%
165,349
$10.53
2.4%
133,906
$95.07
1.9%
131,891
$106.48
1.9%
97,031
$66.27
1.4%
84,316
$77.34
1.2%
83,308
$117.98
1.2%
25,746
$29.07
0.4%
24,693
$24.04
0.4%
Users Overview
#
Users
1
2
3
sfraser
kbates
IUSR_WEIHUA
1
modrisco
kmartell
vvyas
cmai
efuess
azvara
rgarner
nmai
fpizzani
asayed
gacquist
txmok
gjoseph
4
5
6
7
8
9
10
11
12
13
14
15
16
Hits
35,238
31,891
31,306
Browsing Time
(h:m:s)
03:41:20
09:45:04
00:54:54
Cost by
Incoming (MB)
$9.76
$24.52
$3.42
23,386
11:09:23
22,741
06:30:54
17,753
08:01:49
16,406
03:29:10
15,187
09:12:51
14,302
03:24:49
14,140
12:39:55
13,794
06:10:37
13,789
02:51:11
11,977
05:27:42
11,942
05:50:38
11,831
04:53:27
11,186
04:53:59
$13.48
Cost by Time
(hrs)
$55.33
$146.27
$13.73
% of Hits
$167.35
$97.73
$120.45
$52.29
$138.21
$51.20
$189.98
$92.65
$42.80
$81.93
$87.66
$73.36
1.0%
1.0%
0.8%
0.7%
0.7%
0.6%
0.6%
0.6%
0.6%
0.5%
0.5%
0.5%
$38.29
$4.70
$13.02
$5.44
$9.82
$8.77
$28.56
$14.28
$6.00
$11.52
$11.92
$14.11
$73.50
1.5%
1.4%
1.4%
0.5%
Sites Visited
This section lists the most common sites visited by the user.
#
1
2
3
4
5
6
7
8
9
10
11
12
Sites (Sitenames)
server-au.imrworldwide.com
us.i1.yimg.com
bc2.gator.com
ad2.pamedia.com.au
us.a1.yimg.com
gatorcme.gator.com
www.adultmatchmaker.com.au
gs.gator.com
au.i1.yimg.com
tooltips.hotbar.com
www.almightyzeus.com
www.indulgelingerie.com
Hits
2,325
2,000
1,174
743
604
562
499
385
290
277
204
175
Profiles of Activity
This section divides the user's activity sorted into Categories contained in the ContentKeeper URL database
(updated hourly).
#
1
2
3
4
5
Profiles
Malicious
Adult Content
Crime/Terrorism
Gambling
Government Blocking List
Total: 5
Hits
7,468
1,968
1,284
445
3
11,168
% of Hits
66.9%
17.6%
11.5%
4.0%
0.0%
100.0%
Insert
ContentKeeper Monitor
Brochure
ContentKeeper HAM options
ContentKeeper HAM modules
ContentKeeper provides an optional High Availability Module (HAM). The HAM is an electro mechanical
Ethernet switch which ensures network connectivity even in the event of a hardware, software or power
failure. The software has also been engineered to be totally robust via an inbuilt auto-health monitoring and
checking system which can correct minor errors, and report status to the HAM, helping ensure that the
system is operational at all times.
The ContentKeeper HAM module is a Programmable Bypass Switch providing the ability to automatically
bypass a malfunctioning ContentKeeper appliance. The unit operates as an intelligent watchdog that
expects periodic interaction with a properly functioning ContentKeeper appliance via the serial
communication link.
In the event of a failure of ContentKeeper appliance, the HAM removes the
ContentKeeper filtering appliance from the Ethernet link. After bypassing (removing) the ContentKeeper
appliance, the HAM directly connects the two external Ethernet ports to reestablish end-to-end
communications. An audible alarm is emitted when in bypass mode. The HAM can be monitored and
configured via the ContentKeeper filtering appliance Admin screen. The ContentKeeper HAM is available
in four configurations as described below.
PCI card
Ethernet speed
0/100 BaseT Ethernet
Gigabit (1000BaseT)
External module
Internal PCI card
√
√
External module
√
√
ContentKeeper HAM options (continued…)
ContentKeeper HAM features and specifications
The High Availability Module provides assurances for Ethernet continuity in the case of an
interruption of service of your ContentKeeper Web filtering appliance.
Key Features

Independent Watchdog function responds to power and system failures
Quickly bypasses failing ContentKeeper Appliance – configurable - by default, within 4 seconds
Programmable switchover delays
Completely transparent to Ethernet traffic
Simple control interface via ContentKeeper GUI administration menu
Maintains end-to-end connectivity through power failures
Flash firmware upgradeable
Flexible Physical Design for PCI Internal Card or External Chassis Applications
Supports: 10/100 BaseT Ethernet or Gigabit Copper (1000BaseT) Ethernet
Interface

Programmable Ethernet Bypass switch
4 x Network Interface ports
Ease of Installation and management
Fault tolerant hardware and application design
Network and Operating System independent
Operating environment

Compatible with all operating environments, including: Microsoft™, Novell™, Unix, Linux™,
Apple™
Suitable for small site installations
Designed to fit in well with the following corporate environments:
- High Availability
- High throughput
- Load Balanced
Hack-proof transparent Ethernet Bypass Switch –no desktop re-configuration or IP re-numbering
Compatible with any proxy servers, firewalls, caching devices, routers and other IP based network
devices
Administration

Full web based HAM query, online/bypass and configuration support
Web Browser based management - local and remote via ContentKeeper menu
Fully automatic cut-in (bypass) and system restore (no user involvement required)
Trade Names and Trademarks etc for Microsoft, Novell etc are the sole property of those respective organisations.
Insert
ContentKeeper AV
Brochure
ContentKeeper Antivirus
ContentKeeper Antivirus is a high performance and fully automated antivirus solution for protecting
corporate e-mail (SMTP) and web traffic (HTTP, FTP over HTTP) at the Internet gateway.
ContentKeeper Antivirus solution provides the first line of protection for businesses .As it operates as a
separate Internet gateway, it frees corporate servers to provide their service free of viruses and other hostile
or questionable content.
Key features:

Virus protection for e-mail (SMTP) and web traffic (HTTP, FTP over HTTP)

ContentKeeper Antivirus relies into open standards, thus it interoperates with any firewall and
email system, scanning web and email traffic passing through the gateway.

Easy to use local or remote user interface.

Content keeper Antivirus updates virus definition databases fully automatically, multiple times a
day without any intervention from the administrator