logical logistics
Transcription
logical logistics
LOGICAL LOGISTICS BBC Chartering & Logistics is one of the world’s leading carriers of heavy-lift and project cargoes, operating a fleet of more than 140 multi-purpose vessels and offering global assistance through some 25 regional offices. Senior Vice President, Mr Raymond Fisch, talks to Eric Payne about the global shipping market and the reasons why Asian growth is forcing European and North American players to reassess their previously dominant position in the world. ‡ 46 EUROASIA INDUSTRY EUROASIA INDUSTRY 47 VAN DOOSSELAERE & ACHTEN BBC Chartering & Logistics was first established in Bremen, Germany, as the chartering branch of the two entrepreneurial ship-owning family businesses Briese & Bischoff. Indeed, this is what the letters ‘BBC’ actually stand for: Briese Bischoff Chartering. In 1999, the headquarters of BBC moved to the city of Leer in Ostfriesland, a rural region in north-west Germany, also home to Briese Schiffahrt. At the outset, BBC Chartering had an operating fleet of some 10 vessels. Soon, however, the need to grow its business internationally became the core task of the company, Mr Fisch informs us. “Focusing on the trans-Atlantic market, the first hub of our international expansion strategy was Houston, where we established an office in 1998,” he remarks. “This office was initially established via an exclusive agency agreement, and later, in 2001, through a joint venture which already carried the BBC name. Later, in 2008, BBC Chartering assumed full ownership of US operations. “International expansion continued over the years with the opening of offices in St. Petersburg and Brazil in 2002, and Chile and South Korea in 2003. With growing shipping demand in the Far East, in 2004 a joint venture was formed between Clipper and BBC with a mission to develop the Asian market under the brand name APC (Asia Project Chartering), based in Singapore. This soon led to the opening of offices in Dubai, Shanghai and Melbourne. In 2009, the initial JV was dissolved and BBC Chartering assumed sole responsibility to continue to operate the APC offices and activities that were started under the JV.” Another important highlight in the history of the company was the founding of Caytrans BBC in 2006, a JV which focuses on serving the Caribbean market, based out of New Orleans. “Without going into too much detail,” Mr Fisch continues, “other market expansions have followed over the years, leading to the opening of new offices and the introduction of numerous liner services. Today BBC Chartering operates a world-embracing network of liner services, with 25 regional offices. Still growing, the BBC operated fleet now counts over 140 vessels, with the latest addition being 20 ex-Beluga vessels that joined this year, after the demise of our Bremen-based competitor.” ‡ 48 EUROASIA INDUSTRY In Antwerp, the port with the biggest centrality index in Europe, 'van Doosselaere & Achten (VDA)' represent BBC Chartering, with 'VDA Port Services' as their dedicated port agency. It organises the physical agency of the vessel, checks the vendors, takes sales & marketing of the services and protects the overall interests of their principals. Antwerp is an ideal location because there is a complete network of train, barge and road connections, which makes it easy, cheap and fast to bring the cargo from inland locations to the port. Get Connected to Business Subscribe to Euroasia Industry magazine online, and you will receive the latest business news and industry developments direct to your computer. Get connected to the world of business. Subscribe today at: www.euroasiaindustry.com EUROASIA INDUSTRY 49 Mr Raymond Fisch, Senior Vice President Local partnerships, international service As part of the Briese ship-owning group of companies, BBC Chartering enjoys close collaboration with group partners, but also maintains a distinct focus on respective core competences regarding the multi-purpose and heavy-lift shipping business. “The responsibilities for building, financing, buying and selling of vessels and the maintaining and crewing of vessels lies with the ship owners from which we charter in our tonnage,” Mr Fisch explains. “As BBC Chartering we focus on the marketing and operating of tonnage under our brand – and with our current network of 25 offices, counting about 300 employees, our clients can reach us almost anywhere in the world. Besides the chartering of tonnage, our main hubs – Leer, Houston, and Singapore – deliver services such as technical planning, voyage and vessel operations and agency services to the local offices, whose primary focus is to manage local demand.” Collaboration with local and international partners also plays an important role in BBC Chartering’s ongoing success and expansion. In 2010, BBC Chartering entered into a co-operation agreement with its joint v enture partner, Teras Cargo Transport – establishing Terras BBC Chartering – for the ownership of motor vessel BBC Houston, which now carries the US flag. Also, working with this partner, BBC Chartering recently introduced a new Papua New Guinea service, featuring modern heavy lift and Ro-Ro tonnage on a 50 EUROASIA INDUSTRY regular service (twice a month) calling at Motukea, Laem Chabang, Singapore and Cigading. It is believed that this service might be especially appealing to clients in the oil & gas industry in this region. ‘Partner of choice’ In overview, BBC Chartering offers vessels for three core types of services: tramp shipping, affreightment and liner services. “We are strong in all three fields and are committed to the ideal of maintaining a healthy balance between all three, with respect to capacity and employment,” Mr Fisch notes. “One area of specialisation can be seen in the leading role we play as a carrier for the global wind industry. Undoubtedly, we have benefitted from the leading role that European maufacturers have played in producing onshore turbines for wind power projects all over the world. To this end, in 2007, we established a wind-power division based in Aarhus, Denmark, especially to cater for the specific demands of this client group. These needs can be characterised by the securing of large shipping volumes over a longer period of time, and by the development of highquality, competitive handling concepts that allow damage-free and fast delivery of these high-value items. We ship hundreds of wind turbine components – towers, nacelles and blades – for major clients all over the world, while also working on the development of individual transport concepts, because stowage and handling of these components involves detailed procedures. As you can imagine, adequate handling of valuable items takes special care.” “Moreover, as heavy-lift experts in the ‘middleweight’ segment, we provide marine transportation to any client group for which we can offer competitive services.” Today a large share of our capacity is working on energy-related assignments, for the oil & gas industry and the power generating industry – both for conventional and renewable power. Other classical segments we serve include general cargoes for mining, civil engineering, machinery, metals, vehicles, yachts, and bulk. As for specific customers, we talk to industrial clients directly, to local brokers and international freight forwarders. Competition does not stop at certain doorsteps either, which means that we work with each client individually to see what is needed to become their partner of choice.” As part of its market expansion strategy, BBC Chartering constantly strives to cap- italise on its highly competitive and proven service offering by approaching new markets. “Our aim is to play a permanent and sustainable role in every region we enter into,” Mr Fisch outlines. “As such, I would like to highlight that, in today’s world, the emerging markets – Latin America, India, and Asia, with China as the driving engine – play a vital role in driving our shipping demand. Hence, we are trying to undertake every effort to participate in these opportunities. Still, taking a step back, we have to be aware that the starting point of any future analysis is less pure economics, but rather the development of the geopolitical environment. This has a significant influence on our decision making.” Nurturing talent The foremost priority for the company, as far as Mr Fisch is concerned, in terms of securing its future, has been BBC Chartering’s ability to attract and retain talents from all over the world which have adopted and, in turn, expanded upon the BBC Chartering idea. “These are people that are aware of the central role and responsibility that we, as a shipping company, assume in the global economy,” he affirms. “Although many other factors can be con- ‡ EUROASIA INDUSTRY 51 sidered supportive, my belief is, when we look at the driving energy behind our success, it all starts with people who take action. It is my belief that the strong entrepreneurial spirit within our organisation has always helped to connect our people, uniting us across cultures, and I hope this will continue for many years to come, as we undertake efforts to continuously foster communication and cross-cultural exchange as the connecting glue within our network. We are very proud of the fact that it is people who build the core of our brand, which claims that we are ‘anchored by excellence’. Only our clients can decide whether or not we serve our purpose. And I am convinced we will be able to continue doing so by following this claim, demonstrating our quality attitude in every aspect of the service we provide.” Indeed, the same spirit is reflected in the company’s approach to training and career development. “Everything here is initiativebased,” Mr Fisch attests. “There is no training catalogue like you might find at a very large multinational company, which has an entire division dedicated to nothing else. Here, employees are encouraged to foster an entrepreneurial approach. When I was 52 EUROASIA INDUSTRY giving a talk at an university recently, one of the lecturers asked me, ‘what does the company do for students with respect to master’s degrees or internships?’, and my response was to say that, if the goals of the individual are shared by the aims of the company, anything is possible. Anyone who can find a market for their thoughts is welcome to try to implement their idea.” Empowering individuals obviously also feeds into the company’s approach to quality and safety. “Very simply stated, we have to follow an institutionalized approach. We cannot leave our responsibilities for people, ships and cargoes up to chance, nor can we provide for all contingencies that may occur. Our quality management describes and monitors processes that matter for the business and hence support customer satisfaction. We avoid nurturing paper tigers with no clear benefit for customers or internal process stakeholders. Regarding safety, we work with clients, many of them stock listed corporations, possessing elaborate risk management systems. For us, this means that we cannot afford to be less demanding on our own procedures. We have installed processes that clearly assess risks in the preparation phase and, in case an (unlikely) incident occurs, a rigorous investigation process will commence and not come to a halt until we have identified the safety gap that we are able to close by adopting those processes respectively. We have learned that it is imperative to work closely with clients early on, so as to identify and close any such gaps before they have a chance to show.” “Similarly, our environmental policy is based on sharpening awareness so that we are better able to influence behavior, which, on a general note, is often characterised by unconscious automatisms, habits we hardly reflect. There is always something we can do better in this respect. Little things and bigger things. In the absence of an ‘objective optimum’, sometimes all it takes is a change of perspectives that allows us to assess a solution differently and come to alternative action. It takes continuous ‡ EUROASIA INDUSTRY 53 LEEWARD AGENCY Just prior to the millennium Leeward Agency was introduced to BBC Chartering, we were asked to Identify a potential port and terminal in east Texas where BBC could load a heavy lift project cargo. It became very apparent to us that BBC Chartering was a dynamic company very capable of performing at the highest level in the project market. The years that have followed have only solidified that opinion in what now has become historical fact. BBC has the people and the fleet to service the heavy lift project market on the global level. Several years ago a respected chartering broker put it best when he described BBC Chatering as “an acorn that grew to a mighty oak tree”. Simply put they are industry leaders and we are ecstatic to be part of their team. effort to create opportunities where we bring this back on our agenda, in the office and outside, on board our vessels. We work together with local maritime schools and maritime competence centres and take the opportunity to discuss such ideas. A small recent success was our ‘go to work by bike’ initiative, which many employees signed up for.” Entrepreneurial endeavour The general approach of BBC Chartering is to focus firmly on its core business. “This is what we believe delivers the highest value to our clients,” Mr Fisch asserts. “In our view, too much diversification in our type of business compromises competitiveness. Shipping as a business has been around for roughly 5,000 years. Whatever it may look like, it has and always will be driven by the 54 EUROASIA INDUSTRY transport needed to promote economic development. As such, it has always played a central role in the global economy. If you look closely at the economics behind it, it has never really changed either. It is often cited that today’s maritime laws and shipping documentation go back to the ‘Mesopotamian Maritime Code’ and the principles of the ‘Roman Bill of Lading’, respectively. “Innovation is an important topic that can happen on many levels. Now, speaking for BBC Chartering, this mostly concerns market innovations, meaning the development of trade routes/markets that, at the end, support our free trading economy. Of course, such innovations have to follow regulatory issues not forgetting the financial framework in which they are embedded. It is global economic forces and global economic development that drive the shipping industry. To that end, China, is a very good example. This is a country where, from an initial base of not very much tonnage, once the demand was there the industry responded very quickly to build new tonnage. And now, China is really an incredibly driving engine for the entire Asian region. There is this insatiable hunger for raw materials and components that need to flow into the country and, at the same time, as we all know, a lot of goods are leaving the country. So, the fact that China is rapidly evolving as the manufacturing plant for the entire world is a role that we have to adapt and respond to, even as it changes the perception of European and American predominance in the market and in the global economy.” o EUROASIA INDUSTRY 55