Company-Informarion_s - Swiss International Hotels and Resorts

COMPANY INFORMATION 2013
www.swissinternationalhotels.com
CONTENT
03.
Introduction
04.
The Company
06.
Management & International Management Council
08.
International Quality, local affinity
09.
The Brands
10.
The Concepts
11.
Hotel presence 2013
12.
Why Swiss International?
14.
Contact us
Dear Reader,
Choosing hotels have become easier than ever, however making the right choice
is still not that easy. As a guest, one wants to be assured of quality, safety at the
appropriate conditions, and as a hotelier, you would like the guest to choose
your hotel.
We all agree that the past twenty years have been a period of great change,
with significant advents in technology, changing consumers patterns and the
rising accessibility of information available on the market. The future will bring
many further changes and at an even faster pace of development than we have
experienced.
As a result, we strongly believe that our role is to keep up with evolving demands,
remain more flexible while acting in a proactive manner to deliver positive
outcomes more expeditiously.
INTRODUCTION
By joining our efforts and working closely together, we want you to stand out
of the crowd, to perform better than our actual competitors, to achieve greater
success. Swiss International Hotels & Resorts, along with our Royal Swiss Hotels
& Resorts and Swiss Spirit Inns, Hotels & Suites, all stand out from the crowd.
We, at Swiss International Hotels & Resorts are here for you. We are a growing
team of experienced and dynamic professionals committed to provide you with
hospitality solutions with a Swiss touch. We warmly welcome you in any of our
hotels in Europe, Asia, Middle East and Africa!
With best personal regards,
Henri (Hans) W.R. Kennedie
CEO & Managing Director
Hotel St. Gotthard, Zurich, Switzerland
Company Information | 3
THE COMPANY
Headquartered in Switzerland, the company was created over 30 years ago in 1982. At
first Swiss International was an association only for Swiss hoteliers around the world
or for graduates of the many Swiss Hotel schools. Throughout the years, the association was there mainly to exchange ideas and opinions or to just have a friend in a far
away country.
In 2005 the company was sold and turned into a marketing consortium mainly for hotels
in Switzerland. In 2010, the present holding Swiss International Hospitality Commons was
created and the strategy changed to exploit the chain Swiss International as a real hotel
brand rather than an association.
The company is offering license arrangements for hotels and management services,
ranging from full operational management, technical services, HR management,
Marketing, Sales, Revenue management, SEO and Distribution management.
Next to the Swiss International brand, the company also offers the luxury brand
“Royal Swiss” and the mid-market brand “Swiss Spirit Inns, Hotels and Suites”.
Swiss International
Hotel Xiamen, China
4 | Company Information
Hotel St. Gotthard,
Zurich, Switzerland
The “Swiss” touch is the essence of each brand
characteristic and desired level of experience
PASSION FOR HOSPITALITY
THE BRANDS
QUALITY ASSURANCE STANDARDS
FLEXIBILITY IN DESIGN
Luxury
Upscale to Upperscale
Swiss International Hotel Xiamen, China
Mid Market
Company Information | 5
MANAGEMENT
The CEO & Managing Director of the Company is Mr. Henri (Hans) W.R. Kennedie, a Dutch
native with over 30 years of experience in the international hotel industry. He worked for
reputable hotel companies like, Steigenberger, Crest Hotels, Golden Tulip Hotels, Pegasus
Solutions and now since 2010 Swiss International Hotels & Resorts. Hans held positions in
the marketing & sales field, distribution, franchising, business development and has been
CEO for Golden Tulip from 2002 till 2009 and now since 2010 for Swiss International. He
has worked on all continents of the globe and is heading the international expansion of
the Company.
Next to Hans, the Board in Switzerland consists of one more non-executive Director,
Mrs Anne Cheseaux. To accelerate the growth and expansion, as well as the quality
and genuinity of Swiss International, the Board created the International Management
Council (IMC).
The International Management Council together has over 180 years of international hotel
experience.
The IMC consists of 10 members, all the CEO`s, Chairmen or Managing Directors of the
Area, in which Swiss International is operational. From East to West, the following are the
members of the IMC:
Henri Kennedie
Anne Cheseaux
William Bauer
Roberto Mancini
Don Li
Anupam Narayan
Wasiu Babalola
6 | Company Information
Anthony Betts
Abrar Faisal
Paolo Argilli
Hotel Krone Thun, Switzerland
Anne Cheseaux | Board Member
Paolo Argilli | Joint Managing Director Italy & Malta
Anne Cheseaux studied at HEC Lausanne (Degree in
Paolo Argilli is a shareholder of M&A Hotels Resorts , in
Management) and the Ecole hôtelière de Lausanne.
the past he was the Mediterranean Director of Golden Tulip
She is a qualified Swiss CPA and started her career
Hospitality Group since 1991, in charge of the start up
with Mövenpick Hotels & Resorts in the internal audit
Development, Marketing and Sales. With a base in Rome,
department in Switzerland and abroad. Later on, she
Italy he launched the Studio Argilli Management Market-
worked as an account manager for high risk loans at
ing Investments for the Hospitality Industry. He created as
Credit Suisse and was Director at the Fiduciaire Suisse des
shareholder and Managing Director the Domina Hotels &
Hôteliers and the Swiss Association for Hotel Financing,
Resorts (Italy, Germany, Russia, USA, Baltic Republics and
being in charge of the consulting division. Anne Cheseaux
Egypt) working with the International Funds of Investments.
is a non-executive member of the Board at Swiss International
Later on he worked as MD of ITI Colonna Hotels (Italy, USA,
Hotels & Resorts and President of the Association of
South America ), and before MD of Charming Hotels TCL
CPAs’ Zurich chapter.
(Italy, Usa, Japan ), Pegasus (USA, UK, Italy).
Anthony Betts | Managing Director Turkey
Wasiu Babaloba | Managing Director of Western Africa
Tony has over 35 years of hotel industry experience and
Wasiu Babalola has 17 years of experience in Hospitality
most recently served as Director of Solano Architecture,
Operations Management & Brand promotions. He is an
a specialist international hotel design practice and is CEO
experienced hospitality brand promoter and senior partner of
and Director of Grace Hotel Management International,
the West African Tourism & Hospitality Awards. A Brand
an international consulting company. He was previously
extension specialist representing Swiss International Hotels
Managing Director of Cresta Hotels Zimbabwe and
& Resorts and Swiss Spirit Inns Hotels & Suites within the
Operations Director for Zimbabwe Sun Hotels.
West African Region,
based in Lagos, Nigeria.
William Bauer | Director Business Development - Turkey
Abrar Faisal | Managing Director Bangladesh
With over 40 years of hotel industry experience William
Mr. Abrar Faisal worked in London and Dhaka for a multi-
has worked for ITTSheraton as VP area manager East-
ple of corporate houses as a business analyst and strategic
ern Mediterranean and GM Istanbul Sheraton, then as
operations expert. He is a professional venture capitalist
V.P. Area Manager N.E Europe and GM Sheraton Stock-
& entrepreneur involved internationally, in diversified busi-
holm. He subsequently formed HotelPro International, a
ness ventures. Abrar Faisal has interests in hospitality, brand
consultant company working with the owners of W Hotel
developments, strategic marketing & cross cultural business
Istanbul, Radisson Blue Istanbul Airport and the Marmara
developments.
Group of Hotels.
Roberto Mancini | Joint Managing Directors Italy & Malta
Anupam Narayan | Chairman & CEO - India and South Asia
Roberto Mancini is an experienced hospitality professional
Anupam was the President of Red Lion Hotels in the USA
with a passion for hotels and resorts, marketing, brand-
and among other executive positions, he was President of
ing, social media, design, hotel trends, and creativity. Roberto
Best Western International Hotels.
has a good knowledge of European, Mediterranean and
International cultures.
Don Li | CEO of Greater China
Former Regional Vice President of Development for the
Wyndham Hotel Group in China and Japan (2003 to
2011) He was a General Manager and also held other operational roles with Marriott International (1996 to 2003).
Awarded President of China Hotel Industry in March
2011 from Asia Hotel Forum. He is based in Shanghai.
Hotel Continental Lausanne, Switzerland
Company Information | 7
INTERNATIONAL QUALITY, LOCAL AFFINITY
Swiss International Hotels is an international hospitality licensing and management
company with over 30 years of experience. The Company believes in building longterm relationships based on trust, transparency and integrity. The people of Swiss
International share a passion for hospitality, and strive to create fruitful relationships
through new exciting opportunities across the world.
Through the company’s initiatives, we will celebrate our successes and continually expand
our boundaries in the quest for excellence, quality and results. Swiss International strives
to incorporate these values into everything we do - from how we run our business,
to how our hotel brands should appear in the marketplace. As a growing team, we
expect that all of us live by the same principles and share them amongst all our hotels.
THE DNA OF SWISS INTERNATIONAL
Every company comes with its unique DNA. This also applies to Swiss International, surely
with such a globally appreciated and recognized Swiss name. The values which are
shared in Swiss International`s hospitality worldwide are:
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SUSTAINABLE
INNOVATIVE
COURTEOUS
EFFICIENT
Swiss International Hotel Xiamen, China
8 | Company Information
•
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COMMITTED
ETHICAL
ANTICIPATING
ACCURATE
Swiss International Hotel Xiamen, China
Royal Swiss (luxury full- service hotels and resorts) is the Company’s most
exclusive brand targeting connoisseurs, who seek the finest experience,
which combine discretion, bespoke service and unrivalled courtesy.
Hotels are located in highly desirable locations.
Swiss International Hotels, Suites & Resorts
(upscale full- service hotels and resorts) is
the Company’s brand targeting business
and leisure travellers worldwide. The brand
features high standards of quality, great
comfort, and unparalleled levels of services.
Swiss Spirit Inns Hotels & Suites (midscale
with or without F&B outlets) is targeting midupper income guests from a wide range of
industries. The brand provides today’s savvy
traveller with a “value-for-money” alternative,
featuring a straightforward and uncomplicated approach, purposeful service, and functional design in an open and friendly environment.
Swiss Spirit Hotel
Company Information | 9
THE CONCEPTS
Swiss International favors working with concepts for every department of the hotel
operations. This is done with having the financial objectives of the hotel operations
in mind and to become less dependent on the human factor.
The company as already developed or is in the process of developing these concepts.
The concepts cover the following departments:
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The all day dining facility: Swiss Café – Restaurant & Lounge
Gourmet restaurants: Swiss/Italian, Chinese, Indian, Thai, Arabian
Spa
Health Club
Executive Lounge
Swiss Spirit Hotel
10 | Company Information
Hotel St. Gotthard, Zurich, Switzerland
Venice, Italy
Benelux
SWITZERLAND
Amsterdam* Swiss Internatioal Hotel
Basel
Hotel Euler
Rotterdam* Swiss Spirit Inn & Suites
Guarda Hotel Meisser
The Hague* Swiss Spirit Inn & Suites
Morges Hotel Petit Manoir
Utrecht*
Swiss Spirit Inn & Suites
Hotel Fleur du Lac
Lausanne Hotel Continental
SYRIA
Lutry Hotel Le Rivage
Damascus Hotel Omayad ThunHotel Krone
Zürich Hotel St. Gotthard
ITALY Venice
Hotel Villa Patriarca
Elba Island Hotel Il Magnifico
Elba Island Casa Campanella
Nigeria
Kano*
Abuja*
Lagos*
Swiss Spirit Inn & Suites
Royal Swiss
Swiss International Hotel BANGLADESH
Cox’s Bazar* Swiss International Hotel CHINA
Xiamen
Beijing*
Nanchang*
Ordos*
Guiyang*
Kunming*
Nanchang*
Swiss
Swiss
Swiss
Swiss
Swiss
Swiss
Swiss
Internatioal
Internatioal
Internatioal
Internatioal
Internatioal
Internatioal
Internatioal
Hotel
Hotel
Hotel
Hotel
Hotel
Hotel
Hotel
NAMIBIA
Lüderitz
Nest Hotel
*under construction / development
Zurich, Switzerland
Company Information | 11
WHY CHOOSE SWISS INTERNATIONAL HOTELS & RESORTS?
Swiss International Hotels & Resorts is a global brand with strong Swiss values and
international quality forming its DNA; yet, a brand that can transcend boundaries as
it recognizes and respects local culture and tradition and ensures flexibility in its local
affinity.
Swiss International Hotels & Resorts is for those who share real hospitality mixed with
a business sense of “return on investment” where the objective of the business is to
achieve its financial goals, through hospitality delivery which is “The best in its class”.
Swiss International Hotels & Resorts offers its partners a truly Swiss yet global brand
that has the ability to be dynamic and cater to the individual and distinct needs of its
partners.
Our unique partnership philosophy strengthened with our robust support mechanism
drives profitability, revenue maximization, sales and marketing focus and global
distribution for all our hotels.
Hotel Continental Lausanne, Switzerland
12 | Company Information
Swiss International Hotel Cox’s Bazar, Bangladesh
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Brand reputation and recall; connection with strong Swiss quality and values
Internationally known - High level of prestige, trust and experience
Immediate connections with best practices in the hospitality industry
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Powerful global distribution and revenue management system through SWISS-REZ
Advanced sales, marketing and social media initiatives
Worldwide most preferred loyalty programs
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Continuous support, customized services tailored to your needs
Recommendations on how to increase bookings and maximize revenues
Training sessions and access to a global team of professionals with local expertise
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Flexible design capable to adapt to a range of site needs, constraints and geographic
locations
1
2
Hotel Euler Basel, Switzerland
Company Information | 13
CONTACT US
Global Headquarters
West Africa office
Route des Avouillons 6
1196 – Gland, Switzerland
+41 22 364 7182
[email protected]
1st Floor, Modupeole House
8 Isolo Road, Jakande
Isolo, Lagos, Nigeria
+234 01 7932 075
[email protected]
Greater China office:
Suite 906, Kerry Parkside, 1155 Fang Dian Road,
Pudong, Shanghai, 201204, China
+86 21 2028 7725
[email protected]
Bangladesh office
104 Masjid Road
Old DOHS
Banani, Dhaka 1206
Bangladesh
+88 01 7134 64447
[email protected]
India & South Asia office
Regus Business Centre
Level 4, Rectangle 1
D-4 Commercial Complex
Saket, New Delhi 110017
India
+91 11 4051 4216
[email protected]
Visit us at: www.swissinternationalhotels.com
Swiss International Hotel Xiamen, China
14 | Company Information
Turkey office
Eralp Sok 13
Baris Apt B Blok D12
Erenköy, Istanbul
+90 21 6478 1848
[email protected]
Italy/Malta office
Via Bacci 7
Tivoli Terme 00011
Rome, Italy
+39 0 774 376 966
[email protected]
Xiamen, China
OFFICES WORLDWIDE:
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Amsterdam
Gland / Geneva
Rome
Istanbul
Lagos
Delhi
Dhaka
Shanghai
Amsterdam, The Netherlands
Company Information | 15
www.swissinternationalhotels.com