Oregon Dealer News - Oregon Independent Automobile Dealers

Oregon Dealer News
March 2011
www.oiada.com - 1-800-447-0302
January 2012
www.oiada.com 800-447-0302
Oregon Independent Automobile Dealers Association
Representing all Auto, Truck, Trailer, RV, and Power Sport Dealers of Oregon
OIADA Figureheads Gaining
National Influence (pg 5)
Young Drivers Expected to Increase
Newer-Model Sales (pg 8)
Welcome: Bobbi Cockeram!
A valuable asset to independent
dealers state-wide (pg 12)
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Progressive Jackpot Drawing
Jackpot starts at $250 and will increase $250 every
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the jackpot starts over.
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Airfare and Hotel Assistance Available. Ask for Deatails.
3000 N Hayden Island Drive
Portland, OR 97217
503.286.3000
www.manheim.com
Sales every Tuesday starting at 8:00 a.m.
SIDE
THIS ISSUE
Political Action Committee . .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. . 1
President’s Message .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 3
Executive Director Viewpoint.. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. . 5
CNW: Days’ Supply of Used Models Softening.. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .8
Need to Know.. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. . 9
Legislative Report . .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..11
Introducing: Bobbi Cockeram.. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 12
Used Sales Surge in 2011. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..17
OIADA Education Calendar . .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..18
Oregon Dealer News Corner. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..18
Associate Member List .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 19
PolitiCal
Read and Response. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 20
Action Committee
OIADA must be a constant presence in monitoring current legislation within our state. We need
to interpret legislative activity that may impact our industry. It is the association’s responsibility to
maintain an ongoing relationship with governmental officials and regulatory agencies. Your voluntary
PAC contribution helps our legislative representatives work for you, the independent auto dealer.
OIADA has worked on many issues affecting dealers such as stopping the 3 day right of rescission,
getting temporary motorcycle permits that actually fit on the rear plate area, extension of DEQ slips
from 90 days to 180 days, all new broker disclosure forms, new silver dealer plate that makes us really
look like a dealer, opposing no sales on Sunday, saying no to a big increase in DMV fees, as well
as ongoing dealings with regulatory agencies, just to mention a few. An added benefit to making a
political contribution is the Oregon Tax Credit. You can take this directly off your state tax liability.
The credit is $50 for an individual and $100 on a joint return.
We thank you for understanding the importance of a strong presence within our Legislature. Please
remember the next time you renew your membership to consider your PAC contribution.
2012 OIADA Executive Committee
Gary Sargent,
President
Sargent’s Motorsports
10207 SE Foster Road
Portland, OR 97266
503-775-9445 Fax 503-777-9886
Cell 503-969-5228
[email protected]
Dan Nicholson (CMD),
Executive Vice President
Central Oregon Motors
1123 N 6th Street
Redmond, OR 97756
541-923-3961
Fax 541-923-3964
[email protected]
Bryan Steward,
1st Vice President
AAA Oregon AutoSource
6 SW Centerpointe Dr. #100
Lake Oswego, OR 97035
503-973-6570 Cell 503-709-3835
[email protected]
Doug Blizzard
2nd Vice President
Blizzard Motors, Inc.
1604 E. Burnside
Portland, OR 97214
503-238-5510
Fax 503-238-3838
[email protected]
Greg Gage (CMD)
Treasurer
Gage Auto Sales
13432 SE McLoughlin Blvd.
Milwaukie, OR 97222
503-652-0006
Fax: 503-652-6110
[email protected]
OIADA Staff
Marc Huchette
Executive Director
[email protected]
Melissa Durnell
Accounting Consultant
[email protected]
Wendy Riggi,
Administrative Assistant
[email protected]
Valerie Dominici
Dealer Relations
[email protected]
Committee Chairs
Legislative: Lisa Larkin
Education: Vince Powell
Image: Tom Collier
Past Presidents: Glen Rardin
Wally Gray,
Chairman of the Board
Cars & Trucks 4 U
PO Box 1496
Redmond, OR 97756
541-419-8088
[email protected]
Oregon Dealer News is a publication of the Oregon Independent
Auto Dealers Association, 1475 Capitol St. NE, Salem, OR 97301
and is published every month. The association was established
in 1948, chartered as a non-profit organization in Oregon
and is affiliated with the National Independent Auto Dealers
Association. Advertising rates may be furnished upon request.
Tommy Wilson
Secretary
Tommy Wilson Motor Company, LLC/
9215 SW Canyon Rd.
Portland, OR 97225
503-629-6000
[email protected]
The statements and opinions expressed herein are those of
the authors and do not necessarily represent the views of the
Oregon Independent Auto Dealers Association. Likewise, the
appearance of advertisements or the identification as members
of OIADA does not constitute endorsement of the products or
services featured.
*For advertising information please contact OIADA at
800.447.0302
2 | OIADA December 2011
~
“Shifting GEARS”
With the President
HERE IS FOOD FOR THOUGHT AS WE ALL ARE
CONSUMERS
When is too much information too much?
Gary Sargent
Sargent’s Motorsports
503-969-5228
“Sharing of
information of an
accepted repair
practice is a form
of branding the
vehicle.”
This is a perplexing question as we equate information knowledge to being
educated. In relation to our industry, in my opinion we are currently at the
crossroads of too much information being available resulting in potentially
diminishing the value of every vehicle on the road.
Case in point: every day thousands of consumers vehicles are being repaired in
body shops across North America by insurance claims. Many of these vehicles have
industry-accepted repairs preformed on the vehicles uni-body frame. Every repair
part to repair these vehicles is being ordered using the vehicles VIN number. Then
these parts bills and repair bill claim information is sold by the insurance companies,
OEM Dealers, and the body shops to Carfax, Auto Check, etc.
This sharing of information of an accepted repair practice is a form of branding
the vehicle. The title to the vehicle is not branded but the vehicle now has a negative
branded vehicle history! Thus, after the vehicle is repaired in a body shop bringing
it back to its pre-accident condition as guaranteed by the insurance policy is in fact a
false statement. The negative vehicle history created by the industry accepted repair
lessens the value of the vehicle, which translates to the consumer’s entitlement to
compensation for the diminished vehicles value above and beyond the repair.
Whose responsibility is it to make the consumer aware of the diminished value
done to their vehicle after the repair is done that has been created by this type of
information sharing?
Now shift gears and think about this scenario:
Unknowingly as a dealer you take in trade a vehicle that has had an accepted
insurance industry repair performed on it to its uni-body frame. You decide to clean
your deal up by sending the trade-in to the auto auction. It sells and then you find
out it was rejected because of Frame Damage.
YES, the insurance companies accepted uni-body frame repairs are defined by
most auto auction rules as Frame Damage. Sadly, in a roundabout way Carfax and
Auto Check receive that information too, resulting in further branding the vehicle’s
history. So, now what? Your vehicle is now potentially branded as having “Frame
Damage” in its vehicle history report.
I ask again, when is too much information too much?
OIADA January 2012 | 3
Happy Holidays and a Better 2012
From Automotive Profit Builders
GROWING TO HELP YOU GROW!
INTRODUCING OUR NEW ASSOCIATE AGENTS
TIM GRAVES
Tim is based in the Portland Area. Years of experience
in running dealerships as well as training finance people.
Cell (503) 943-0473,
email [email protected]
STEVE PURYEAR
Steve is based in Salem. Also years of experience as a
hands on finance expert and dealership leader.
Cell (503) 551-3902,
email [email protected]
WHY CONSIDER SWITCHING TO AUTOMOTIVE PROFIT BUILDERS?
THE BEST PRODUCTS
1. Protective Automotive Service Contracts - Voted #1 by 10,000 dealers (Dealer Magazine Diamond Award 2011). Longer and more complete coverage at lower cost than
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with up to 150,000 miles on the odometer with real plans, not just powertrain!
2. Xtra Ride RV, Motorcycle, Power sports and personal watercraft coverages.
3. Protective GAP Insurance – The only independent GAP Company in Oregon that pays
up to $1000 of the customer’s deductible.
4. Nation Safe Drivers products:
a. Paint Protection, Ding & Dent, Windshield plans
b. Wheel & Tire cosmetic and curb damage plans
c. Key and Remote Replacement plans
5. Protective and Portfolio Reinsurance Agency. Retro, over remit, No Chargeback
programs available.
THE BEST PEOPLE – Our promise to you: Our agents Walk the Walk. We don’t just bring you
contracts and golf balls! We can train you and your staff to be successful. We can design
your process no matter how big or small your dealership. We stay involved!
Shannon Meany, President
Eugene and South, Based in Medford
(541) 944-9186 • fniprofi[email protected]
The Power of your Membership
Marc Huchette
Executive Director
It’s a new year and we are very excited about all of the new products we are
going to be bringing our members in 2012! We are also going to be launching
some new services for dealers which will really give them a leg up on the
competition. 2011 was a great year for the organization and many strides were
made. Our membership has grown and we actually set an all-time record for the
organization with 29 new members in one month. Our education classes are
increasing in size and we are branching out into all areas of the state. Starting in
March, the Dealer Pre-Licensing class will be available everyday here in the Salem
office and eventually in Portland; this will make it much easier for prospective
dealers to get their quality education in those two areas. We are also going to
launch the Oregon Certified Dealer program endorsed by NIADA. This program
will contain a higher echelon of training and will be a stepping stone to the
“Certified Master Dealer” program put on by NIADA and Norwood University.
OIADA is very excited about this endeavor and are even more excited to promote
this to consumers across the state. We have also added a Compliance and F&I
class and will be rolling out an “Auction Boot Camp” class in conjunction with
the auctions. Another program we are going to be launching in March is our
new Forms and Dealer Management software which is going to be free to our
members. It will simplify your forms, inventory management and also give you the
ability to print digitally or on existing forms.
“We are very excited
about all of the new
products we are going
to be bringing our
members in 2012.”
On the national front, I was very humbled to be selected to
be on the NIADA National Advisory Council. This position
allows me to really carry forward the concerns of the dealers in
the state, the ability to meet with national leaders of the industry
to help solve problems, and most of all to ensure our members’
needs are met. Another honor bestowed up OIADA was our very
own President, Gary Sargent, was selected to be on the NIADA
Executive Committee as Region 4 Director. This is an extremely
high honor and we are very proud that he will be representing this
state and many others in that position. Once again, thank you so
much for your support and please feel free to contact me with any
questions, concerns, or suggestions.
OIADA January 2012 | 5
6 | OIADA January 2012
NIADA Message
Tackling the Basics of the
Used Car Business
By Michael Linn
Vince Lombardi, arguably the greatest coach in football
history, did not rely on complicated game plans or trick plays
to win games.
Lombardi’s approach was simple. How simple? To begin
his first practice as head coach of the Green Bay Packers,
he gathered his players, held up the ball and told them,
“Gentlemen, this is a football.”
The idea was to get back to the basics. Figure out the
fundamentals. Focus on them, practice them, work on them
until you have perfected them, then practice some more.
Because in the end, blocking and
tackling is what wins.
That lesson applies to the used
car industry as well. While there are
all sorts of variations to each of
the many roles a dealer takes on in
running his business, each part of
the dealership is driven by certain
fundamentals that apply to every
situation. The basics of customer
service, or sales, or collections never
change.
So for 2012, Used Car Dealer
Magazine is going to take a cue
from Lombardi and go “Back to the
Basics,” our magazine’s theme for
the year.
haven’t already, renewing your focus on basic blocking and
tackling at your dealership can help keep your operations
effective, profitable and sustainable.
Looking closely at the basics of your sales process,
offering better customer service, inventory controls,
personnel, marketing, F&I, regulatory compliance or
collections can often be the difference between success and
failure. These areas and more can easily get disjointed if the
basic aspects are overlooked.
In this issue, we begin with the most basic of the dealer’s
jobs: Sales. Nothing can happen if you don’t sell cars. Our
features include Sales 101, the basics of the process (page
18); some tips on how to go above and beyond in selling
(page 28); and a look at the differences in the sales approach
from a Buy Here-Pay Here perspective.
“Championships are won on
fundamentals. Some people
try to find things in this
game that don’t exist, but
football is only two things –
blocking and tackling.”
Gentlemen – and ladies – this is a car dealership!
In a yearlong series, we’ll focus on the fundamentals of
the business. Each month we’ll feature the blocking and
tacking of a different aspect of the dealership, emphasizing
the basics that create success.
And these days, that’s more important than ever. With
the economy still shaky and a legion of new regulations and
increased government scrutiny raising the consequences of
slipping up, mastering the fundamentals is vital.
Though we have seen some bright spots in the recovery
of the economy, one common thread among dealers who
have seen their way clear through economic uncertainty has
been a renewed focus on basic business practices. If you
During the year, our series will
also include issues dedicated to
operations, marketing, compliance,
service, BHPH and F&I, among
other topics.
We will challenge you to review
your business practices and ask basic
questions about your operations and
why those practices are in place. If
the answer is, “That’s just the way
we’ve always done it,” you might
want to take our challenge, ask tough
questions and look for ways you can
get Back to the Basics.
- Vince Lombardi
This month we also feature a
look ahead to an industry event –
the NADA Convention & Expo
at the Las Vegas Convention Center. This year, for the first
time, the NADA event is being held in conjunction with the
American Truck Dealers Convention. The combined event
is expected to draw almost 500 exhibitors and more than
20,000 attendees.
If you’re one of them, make it a point to stop by the
NIADA booth (No. 2345) in the Expo Hall. We’ll be there
to talk about NIADA’s Certified Master Dealer program, the
NIADA Certified Pre-Owned Vehicle program, our Annual
Convention in June (also in Las Vegas) and the many benefits
that come with NIADA membership.
Here’s wishing all of you a Happy New Year from all of
us at NIADA!
OIADA January 2012 | 7
CNW: Days’ Supply of Used Models Softening Even Further
By Art Spinella
CNW Research’s latest used-vehicle supply findings
concur with several other assertions from wholesale analysts
— it’s not going to be easy for managers to keep their used
inventories stocked.
average transaction price to $10,855, up 2.9 percent versus
year ago,” Spinella highlighted.
Even with trade-ins climbing because of greater newvehicle sales, CNW revealed on Tuesday that the industry
remains at a 45-days’ supply of used vehicles.
“If the rest of this month reflects historic first-half of
January trends, the industry will sell in the 2.17 million unit
neighborhood this month, or 8.2 percent ahead of last year’s
2.01 million,” Spinella went on to estimate.
Highlighting just how significant the supply dearth is,
president Art Spinella noted that January is
running at a 44.3 days’ supply, lower than
any month of 2011. For comparison, the
level stood at 50.7 days in January of last
year.
“It also is a gain of nearly 3 percent versus December
2011,” he added.
“There is a return of
CNW recollected that having a 70 to
80 days’ supply in the early 2000s was not
uncommon. In fact, used supply hit 86
days’ in November of ’08.
“Dealers continue to struggle finding
the right vehicles for their inventory,”
Spinella acknowledged.
younger consumers to
the used-car market
which should perk up
the over-10 year old
sales numbers in the
coming months.”
“It was once thought that having a 45
days’ supply was ‘ideal,’ but that figure is
now considered far too low for most dealerships. The likely
ideal level is in the low 50 days,” he explained.
CNW determined that small-car supply — just like on the
new-vehicle side — continued to shrink as a share of total
sales while full-size pickup inventories rose to its highest level
of the year in December.
“Estimated sales for January shows small cars again
declining to about 16 percent of sales while pickups should
take more than 13 percent,” Spinella projected.
Early January Sales Trends
Looking at how used sales are shaping so far this month,
CNW indicated that private-party sales continue to increase as
a share of total sales, running more than 26 percent ahead of
January of last year.
Spinella pointed out that franchised dealer used sales are
up about 4 percent in the opening half of the month while
independent dealers saw a near 3-percent decline.
As demand increases, CNW said dealers are beginning to
see prices firming.
“For example, franchised dealers’ average used-car asking
price in January is about $11,516, and they are getting more
than 94 percent of that asking price for vehicles bringing
8 | OIADA January 2012
In terms of age, CNW noted the hot
products are still the one- to six-year-old
rides, but the supply is tight.
Older models — more than 10 years old
— are lagging somewhat based on CNW’s
monthly segment tracking surveys.
“There is a return of younger consumers
to the used-car market which should perk
up the over-10 year old sales numbers in the
coming months,” Spinella surmised.
“Pickups are gaining in market share
while small cars are diminishing,” he
continued. “This could change if gasoline
prices rise dramatically, but for many of
the 20-somethings, a move to anything newer than what they
currently drive will improve fuel economy and offset all but
massive fuel price increases.
Based on how January is unfolding, CNW noted that
dealers should expect sales for the year to settle into the high30 million or even 40 million units.
Primary Drivers’ Median Age Tells a Tale
Also contained with its latest report, CNW delved into a
discussion about the connection between the age of the driver
and what brand that buyer chooses.
“It’s not uncommon to read about the average or median
age of buyers for a particular model, but that often skews the
results of who, actually, drives the car,” Spinella explained.
“Lexus commercials during the Christmas season are a
case in point: Buy a Lexus as a present for a spouse or lucky
teenage child,” he continued.
“So, in many cases, seeing the median age of the actual
primary driver of a vehicle can tell a lot about the ability of a
manufacturer to reach an older or younger audience,” Spinella
added.
With that explanation in mind, CNW determined that
for the industry as a whole, the age of primary drivers of
Phase 2 ATV Safety Requirements Effective January 1
The second requirement of a twophased all-terrain vehicle (ATV) safety
program becomes effective January 1, 2012
for youth younger than 16 riding ATVs on
public lands, Oregon Parks and Recreation
Department (OPRD) today announced.
organization is providing the course.
OPRD is working with the non-profit
providers to pay the majority of the outof-pocket expense to the parents.
Phase 1 of the program was introduced
in January 2009, after the Oregon
Legislature passed safety legislation
introduced by rider groups in 2007. Phase
1 requires anyone operating an ATV on
public lands in Oregon to carry an ATV
safety education card, demonstrating that
they have completed a free online safety
awareness course (www.RideATVoregon.
org). Over 150,000 ATV enthusiasts
have completed the course since it was
introduced. This requirement is still being
phased in so that by 2014, all riders on
public lands, regardless of age, will need
to complete the safety course and carry their ATV Safety
Education Card.
Phase 2 begins January 1, 2012, when riders on public
lands under the age of 16 must complete both the on-line
course and a “hands-on” training course designed for the
type of ATV or off-road motorcycle they ride. When they
have completed the second training, they will be sent new
“endorsed” ATV Safety Education Cards free. The cost of
the course and its duration can vary depending on which
CNW: Days’ Supply of Used Models Softening Even Further
The ATV safety requirements are
designed to cut down on injuries to young
riders. “Anyone who rides an ATV knows
that they can be dangerous. Learning
how to ride an ATV safely, demonstrates
a respect for the machine and its
capabilities,” said John Lane, OPRD’s
ATV Safety Education Coordinator. Lane
emphasized that the safety requirements
pertain only to public lands in Oregon, not
private property. Lane also urged riders
to get their hands-on training soon to
avoid the rush. “With about 100 trainers
statewide, training classes could be hard to
find if all riders want to get trained at the
same time.”
If a youth rider has already completed hands-on training
and the online safety awareness course, they may apply for a
new card with the endorsement at www.OregonOHV.org/
OPRD/ATV/docs/Previously_Trained_application.pdf.
To find a hands-on training provider, go to OPRD’s
training locator at www.rideATVoregon.org/training. For
questions or to have forms sent in the mail, call the toll- free
ATV hotline: 1-877-7SAFELY (877-772-3359).
...continued from p.8
vehicles acquired in 2011 was up nearly 5 percent to 50.8 years
compared to 48.4 years back in 2005.
“Much of that is a reflection of the recession cutting many
consumers out of the new-car market.” Spinella pointed out.
Overall, CNW found that Ford has seen a 10-percent
decline in the average age of its primary drivers since 2005,
from 58.4 years to 52.5 years.
“Much of that is a reflection of a strong message to
younger consumers with Fiesta and high use of social media,”
Spinella surmised.
At 55.4 years, CNW determined the typical General Motors
primary driver is about 6.5 percent older than he or she was in
2005.
“Blame the lack of Saturn and Pontiac for the rise. Among
the brands still in the stable, most have seen a decline in
median age,” Spinella said.
As CNW has pointed out in the past, Toyota and Honda
buyers and drivers have been getting older for a decade or
more.
“Some of this can be attributed to younger consumers
not wanting to own ‘my father’s Camry or Accord’ and part
is some less than inspiring mainstream models,” Spinella
indicated.
CNW found Toyota median age is now up to 51 years —
older than Chrysler and approaching Ford.
Honda is up to 53.5, compared to 47.6 in 2005 and a full
year older than Ford buyers.
By moving upscale with its product line, CNW mentioned
Hyundai has seen the age of primary drivers climb 12.6
percent — “on purpose,” according to Spinella.
Now at 42.4 years, “it remains among the youngest brands,
but is now in the demographic sweet spot,” he added.
OIADA January 2012 | 9
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Legislative Report -
December’s legislative recess has
come and gone, and our focus now
turns to the presidential election year
of 2012. In addition the tug-of-war
between Congress and the President
over the confirmation of Richard
Cordray to the Consumer Financial
Protection Bureau and the many
other legislative and regulatory topics
we are keeping tabs on, we wanted
brief you on S. 1449, one of our
legislative priorities for this year, and
our continued efforts to minimize its
effects on our dealers.
S.1449, the Motor Vehicle and
Highway Safety Improvement Act
Senator Mark Pryor (D-Ark.),
chairman of the Subcommittee
on Consumer Protection, Product
Safety and Insurance of the Senate
Committee on Commerce, Science
and Transportation, introduced this
bill July 29, 2011, with five cosponsors.
The Motor Vehicle and Highway Safety
Improvement Act of 2011, also known
as “Mariah’s Act,” reauthorizes highway
and vehicle safety programs under
the National Highway Traffic Safety
Administration (NHTSA). This agency
is charged with ensuring compliance
with safety standards, investigating
safety defects and working with
automakers on recalls. Additionally,
its highway safety mission consists of
safety and research programs designed
to decrease vehicle deaths and injuries
by changing driver behavior regarding
drunk driving, distracted driving and
child seats.
During the last Congress, a similar
bill – S.3302, the Motor Vehicle
Safety Act of 2010 – was introduced
by Senator John D. Rockefeller
(D-W.Va.), chairman of the Senate
Commerce, Science and Transportation
Committee, but no floor action ensued
and, primarily due to the result of the
November elections, the bill died at
the end of the Congress. S.1449 is the
Adverse Section Removed From Bill – For Now
current Congress’ Senate version of
that bill.
NIADA’s review of S.3302 during
the last Congress identified Section
310 as a provision of concern. That
section would prohibit the sale or lease
of a used motor vehicle until the dealer
notifies, in writing, the purchaser or
lessee of any defects to the vehicle
that have not been remedied. The
prohibition would not apply if the
defect is remedied before delivery
under a sale or lease, or if notification
enforcement is set aside in a civil
action, or if the recall infraction was
not accessible at the time of the sale or
lease using criteria established by the
Secretary of Transportation. A dealers
was also defined in the bill to mean
a person who sold motor vehicles to
consumers. Lastly the bill said used
car auctioneers could be exempted
by the Secretary “to the extent that
the exemption does not harm public
safety.”
Section 310 raised a number of
concerns:
•The onus would be placed on
dealers to know of all defects of a
vehicle.
•The issue of who remedies the
defect and pays the associated
costs.
•The “in writing” notification to the
potential purchaser or lessee and
the attendant risks of liability to the
dealer.
•The discretion of the Secretary of
Transportation regarding general
and auctioneer exemptions.
•The definition of dealer, especially
how it relates to “mom and pop”
operations.
Because of these concerns,
NIADA worked with the staffs of the
subcommittee members. By engaging
in several meetings and follow-up
conference calls, NIADA pursued, in
order of priority, a three-fold strategy
with respect to Section 310, seeking
first to have the section deleted; or
second, to amend it, addressing as
many of the concerns as possible;
or third, to seek clarifying report
language, especially regarding the
Secretary’s discretion and process for
implementation.
In the end, while NIADA was not
able to get the provision stricken from
the bill, it did get language included
in the definition of dealer to exempt
“mom and pop” operations, and a
commitment to work with staff on
addressing the scope and process
regarding the Secretary’s proposed
exemption authority.
As noted previously, that bill died
at the end of the Congress. Since
then, NIADA has continued working
with various subcommittee members
– Senators Pryor, Boxer, Klobuchar,
Udall, Thune, and Ricker – and staff
on their redraft of the bill for the
current Congress. As a result of those
advocacy efforts, Section 310 was not
included in S.1449, and the bill made it
through the committee markup process
in December without change, though
provisions still could be added when it
reaches the Senate floor. In addition,
House action on the issue has not
yet materialized. The bottom line is,
advocacy efforts must remain constant
and vigilant.
Additionally, in previous Congresses
the NHTSA reauthorization legislation
has been handled in separate legislative
vehicles. Given the sensitivity regarding
enactment of bills in general, that
might not be the case this Congress.
The bills could very well end up as part
of a package of “bigger” bills, such as
the reauthorization of the federal aid
highway program, or, again, die at the
end of the Congress with NHTSA
having received its funding via the
appropriations process.
OIADA January 2012 | 11
Introducing:
Bobbi Cockeram
Born and raised in Eastern Oregon in the little town of Vale,
Bobbi worked for the local GMC dealership in Ontario, Oregon
at the age of 18 selling to the local “Good ol’ boys” farmers and
ranchers. This is where her love for the Auto Industry started.
She relocated to the Portland area in 1996 where she entered
her career as a “Title and Registration Specialist.” It was a very
challenging time back then as there were no classes or training
of any sort, so after years of hard work, dedication, and making
it her business to become as knowledgeable as she could from
whatever resources she could find, she successfully graduated
from the school of “Hard Knocks,” and took off in the world as
an independent Auto Dealer Consultant/Title and Registration
Specialist for Oregon auto dealers. Bobbi has not only had the
opportunity to work with Oregon auto dealers, but with Dealer
Auctions, and several other states dealers as well. Additionally,
she is well versed in other state laws and DMV statues. Bobbi
started instructing Title and Registration classes as well as Prelicensing Courses and other forms of Continuing Education for us
at the OIADA 3 years ago and the classes just keeping better and
bigger. She brings to us a great deal of knowledge and experience
to our members and staff. We are very excited about partnering
with Bobbi. Her addition to the team has taken our educational
and consulting programs for our members to the next level.
hecht_autoins_ad_final_out.indd 1
Services Provided
by Bobbi:
Dealer-to-Dealer and Dealer-toConsumer Mediation
Title Training
CarFax and Auto Check Cleaning
Lost Duplicate Titles (in all states)
Title clerk fill-in
Dealer Setups
Title Preparation/Processing
Notary Services
Book Keeping Services
Title Corrections/Problem Titles
V-3 Training/ Setup
Deal Jacket Compliance Audits
Bobbi L Cockeram
Po Box 727
Gladstone, Or 97027
503-810-5535
[email protected]
2/3/11 10:23:10 AM
F & I Consulting Firm partners with OIADA
We are pleased to introduce Mile High Consulting Inc. (MHC), located in Denver, Colorado, as a new associate
member of the OIADA. MHC is a provider of specialized F & I products and services which will add value and
profitability to your dealership. MHC prides itself on researching quality and proven auto aftermarket products for our
members. The team works to understand both the needs of your dealership and your customer in order to customize a
portfolio of products to meet your specific profit goals.
Products and Services provided by Mile High Consulting Inc:
•
•
•
•
Product Design and Implementation
Auto Deductible Reimbursement
Vehicle Service Contracts
Mechanical Breakdown Insurance
•
•
•
•
Product Training Key Replacement Warranty Programs
GPA Tracking & Payment Assurance •
•
•
•
Sales Training
Gap Insurance
Road and Tow
Tire and Wheel
If they don’t have what you need, they will find it or try to create it for you. Now you can work with ONE
representative and ONE company for ALL your auto aftermarket products.
Learn more at www.milehighconsultinginc.com or call (720) 838-7400.
Need to Know
A Look at the New Year’s Used Car Market
The trend toward strong used vehicle values looks like it’s continuing. Kelley Blue Book anticipates used-car values to
increase 3% to 5% in the first quarter of 2012, with gains continuing into the second quarter.
Values were flat through the first two weeks of January; although, a handful of segments have started to increase earlier
than originally anticipated. Non-luxury cars and crossovers increased between $50 and $100 in the past week alone, and they
will likely continue to rise in the weeks and months ahead. A lull in lease returns and an aging fleet of vehicles on the road
are expected to keep prices high through most of this year; potentially higher than the record levels established in 2011.
Used car sales reached nearly 38.8 million in 2011, up 5.2% over the previous year, with December seeing particularly strong
sales. Private party sales continued their gain, as more consumers use free internet sites to find used cars.
Used Values Ended 2011 Up Nearly 4% Year-Over-Year:
Should remain strong this year, especially since lease returns at all-time low.
W/ Expected Lack of Lease Returns at Auction:
Projecting used-car values to increase 3% to % through Q1 of 2012 alone.
Most Significant Gains Likely Continue to Come from Compact Cars and Crossovers:
Values for 1- to 3-year-old compact cars 15% higher today than in January 2011, compact crossovers up more than 5%.
OIADA January 2012 | 13
Is Your Dealer Policy a “Keep Your
Customer Happy Policy”?
How often do you take a customers vehicle into your
possession for either a few minutes or for a week? Are you
responsible for your customer’s vehicle while it is in your
care? Is your customer’s vehicle covered by your dealer
insurance policy while it is in your care?
These are all valid questions. However, I started with
the first question “Is your policy a Keep Your Customer
happy policy?” for a good reason. But, before I clarify that
statement let me back up and explain a couple of types of
dealer insurance coverage’s.
The dealer insurance policy typically provides for many
different coverage options. One of these options is Garage
Keepers Insurance. This coverage is very inexpensive yet
useful if there is ever a chance that you take possession of a
customer’s vehicle. This coverage also comes in one of two
forms. The coverage either comes as a “Legal Liability” form
or as a “Direct Primary” coverage form.
The Legal Liability coverage form typically will extend
coverage only if you are “Legally Liable”. And, it is at times
secondary to the customers own insurance policy. Frequently
found with this type of coverage is “Specified Cause of
Loss”. Some Under Writers argue that this coverage is for
the benefit of the dealer. It is a benefit to the dealer because
the dealer has reduced claims on their policy. But, in this
case, the dealer many times reaches into their own pocket to
pay for the loss. Sure, the customer might be happy in this
situation, but is the dealer?
Now, this is why I ask if your policy is a “Keep Your
Customer Happy Policy”.
The solution to keeping your customer happy is to
elect to carry Garage Keepers form as “Direct Primary”
with Comprehensive coverage. This form of coverage is
the broadest of the two discussed. The dealer’s policy is in
the first position over the customer’s policy and with the
comprehensive coverage there is a far better chance the loss
will be covered under the dealers’ policy. This form will be
a less financial burden to the Dealer and hopefully restore
good Customer relations.
Carrying a Direct Primary Comprehensive form Garage
Keepers coverage indeed cares for both the dealer and
customer. This is the preferred form, but seldom offered to
the dealer.
Ask your agent about Direct Primary Comprehensive
coverage or give us a call at 503-625-2615. We will be happy
to talk with you. Kelly, President, Kelly Martin Insurance
Agency Inc. www.kellymartinagency.com
14 | OIADA January 2012
Fundraiser at Brasher’s
Northwest Benefits St. Jude’s
January 2, 2012
Employees
and customers at
Brasher’s Northwest
Auto Auction opened
their hearts and
their pockets this
fall during a special
promotion to raise
funds for St. Jude
Children’s Research
Hospital. A combined
total of $12,694.33
was raised as part of
Anne Osterman
the St. Jude Halloween and Lisa Larkin
agreed to shave
program.
their heads
“The generosity of
when goals
the people we work
were reached in
with everyday was truly the fundraiser
overwhelming,” shared for St. Jude’s
Lisa Larkin, general
manager at Brasher’s Northwest. “One
of our employees, who asked that
his contribution remain anonymous,
donated over 100 hours of vacation
time to St. Jude’s. We really do work
with and for some amazing people!”
Included in the “amazing” group
were Anne Osterman, who works
in Brasher’s accounting office,
and Larkin herself, both of whom
volunteered to have their heads
shaved when $2,500 and $5,000 goals
were met, and, true to their word,
submitted to the clippers.
“You always hear it said that
every dollar makes a difference and
we certainly saw the truth in that
statement during our fundraiser for St.
Jude’s,” said Larkin. “Whether it was
$1 out of a pocket, or a few hours of
vacation time, or a $500 check, we all
worked together and raised more than
$12,000, which all goes to help a sick
child. We work with the best people
in the world, and this was a wonderful
opportunity to pull together and help
make a difference!”
CNW: Used Sales Surge in 2011, Close Year on High Note
By Joe Overby
In what was a solid finish to a strong
2011 for the used-car market, December
saw a 12-percent rise in used sales,
which pushed the full-year numbers to a
gain of more than 5 percent, according
to CNW Research.
More specifically, used-vehicle sales
for 2011 totaled 38.8 million units,
which was 5.2-percent stronger than
the total in 2010. During the year’s final
month, there were 3.1 million used sales,
compared to 2.8 million in December
2010.
Sharing more good news for the
business, CNW analysts noted that more
people are in the market for a used car
compared to 2010
“The number of shoppers to buyers
jumped by 20 percent versus a year ago,”
they shared. “In hard numbers, about
9.7 million consumers were actively on
the hunt for a used car this December,
versus 8.1 million a year ago.”
Breaking down the sales data,
franchised dealers sold 13.8 million
used vehicles in 2011, compared to 12.8
million in 2010. Their December used
sales were at 980,873 units, up from
917,842 used sales in December 2010.
As for independents, they moved
13.8 million used units for the year, up
from 13.0 million. Independents closed
2011 by selling 965,295 used units in
December, an increase from 844,525
used
sales
in the
year-ago
period.
There were 11.2 million privateparty sales during 2011, compared to
11.1 million in 2010. In December, the
market saw 1.2 million private sales,
compared to 1.0 million the prior
December.
“Private-party sales had their fourth
monthly sequential share increase as a
growing number of consumers use free
Internet sites such as craigslist.com to
find buyers,” CNW leaders said in their
analysis.
“Other online sites such as
AutoTrader.com are also high on the
list of private-party selling venues with
a 13-percent increase in vehicles offered
on the Internet,” they added.
What’s more, CNW emphasized that
the December had the highest share
of used inventories offered via the
Web (73.1 percent). This compares to a
69-percent share in December 2010.
Delving into transaction prices for
the month, these fell slightly more than
1 percent year-over-year. However,
because sales volume was stronger,
the total value of used cars climbed to
$28.2 billion, up from $25.6 billion in
December 2010.
2012 COLLECTOR CAR AUCTIONS
Saturday February 4
Super Bowl Saturday
Salem, Or.
Oregon State Fairgrounds
Call now to consign
541-689-6824
Locate • Buy • Sell
“Hassle Free Transactions”
Saturday July 7
“It’s a Graffiti Weekend Event”
Roseburg, Or.
Douglas County Fairgrounds
www.petersencollectorcars.com
OIADA January 2012 | 15
Your NIADA Platinum
National Corporate Partner!
As the Finance and Insurance National Corporate Partner of the
NIADA, Protective is committed to growing your independently owned
dealership’s profits and customer satisfaction.
We look forward to serving your independent dealership!
We Listen • We Care • We Have Solutions
Vehicle Service Contracts I GAP Coverage I Credit Insurance
Lifetime Engine Warranty I Limited Warranty I Dealer Participation Programs
F&I Training I Advanced F&I Technology
Serving Automotive
Dealers Since 1962
866.618.8983
www.protectiveassetprotection.com
A “National Corporate Partner” has met stringent NIADA criteria demonstrating that it can provide valuable products and services to NIADA members. No legal partnership has been created by the granting of this status, but NIADA does receive
compensation from Protective. Lifetime Engine Warranty, Limited Warranty, Vehicle Service Contracts (VSCs) and GAP are backed by Lyndon Property Insurance Company in all states except NY. In NY, VSCs are backed by Old Republic Insurance
Company. GAP, Lifetime Engine Warranty and Limited Warranty are not available in NY. Credit Insurance is backed by Protective Life Insurance Company in all states except NY, where it is backed by Protective Life and Annuity Insurance Company.
16 | OIADA January 2012
New & Renewing Members
November
1 Cent Profit Sales
AAA Oregon Auto Source, LLC
Auto Outlet
Bickmore Auto Sales
Blizzard Motors
Cars To Go Inc
December
Sandy
Portland
Salem
Milwaukie
Lake Oswego
Portland
4 Season’s Auto’s
Medford
Auto Solution Inc.
Portland
Autobahn Motorcars
Portland
BB Auto Sales
Albany
Bob & Carol’s Family Auto Center
Canon Investments Inc.
Klamath Falls
Salem
Cars-R-UsMilwaukie
Carriage Motors
Albany
Castle Creek Auto Sales
Cars & Trucks R’ Us Outlet
Eugene
Columbia Car Sales
Daniel Gherman
Deals On Wheels
Grants Pass
Pasco
Portland
Salem
Clarissa Auto
Salem
Coop’s Car Connection
Salem
Farwest Auto Sales
Redmond
Elma Gazibara
Portland
Five-Star Auto Sales
Hermiston
Family Auto Network LLC
Portland
Freeman Motor Co.
Portland
Good Cars, Good People Inc
Salem
Hank’s Auto Sales
The Dalles
Hofco Auto Consultants
Portland
Henry’s Foreign Auto Sales
Jalisco’s Automotive
Portland
Johnnys Automotive
Jim Vick Auto Sales
North Bend
Phoeniz
The Dalles
Oregon Truck Sales LLC
Central Point
JMVS Global Auto Services
Portland
Premier Auto Sales
K & K Autos
Portland
Reliable Credit Association
Milwaukie
K W Imports
Silverton
Rexius Forest By-Products
Eugene
McMullin Chevrolet
Dallas
Albany
Slick Auto Sales
Crawfordville
Mobility Access Options, Inc.
Central Point
Southern Oregon Subaru
Medford
MotorCars by Vic
Lake Oswego
Steve Pound Wholesale
Portland
Boring
Swede One Autoworks
Portland
Mt Hood Polaris
Northwest Beemers
Portland Rescue Mission
R & J Mobility Services Inc
R M G International LLC
R V Northwest LLC
Saints Motors
Salem Auto Sales
Siavash Safari
Beaverton
The Summit Group of Oregon
Salem
Portland
Independence
Tigard
Beaverton
Junction City
Salem
Lake Oswego
Tony’s Auto Sales
Portland
Valley Boys Auto Sales
Medford
Get the Most out
of Your OIADA
Membership
Visit www.oiada.com to
connect with other members,
get news updates and more!
OIADA December 2011 | 17
Oregon Dealers News Corner
Possessory Lien Foreclosure Forms
Oregon Administrative Rule requires all possessory lien
foreclosure transactions to be submitted on DMV forms,
when DMV has a form available. In addition to being on a
DMV form, the foreclosure form must have a revision date
of December 1996, or later. (OAR 735-020-0012)
Effective February 15, 2012, all possessory lien forms
submitted to DMV must be submitted on a possessory
lien foreclosure form with a revision date of January
2008, or later. This change applies to the following DMV
forms:
• Form 735-518, Certificate of Possessory Lien
Foreclosure (ORS 87.162 – Landlord’s Lien)
• Form 735-519, Certificate of Possessory Lien
Foreclosure (ORS 98.835)
• Form 735-520, Certificate of Possessory Lien
Foreclosure (ORS 87.152 – Lien for Labor and Materials)
• Form 735-521, Certificate of Possessory Lien
Foreclosure (ORS 90.425 – Lien for Personal Property
Abandoned by Tenant)
• Form 735-6604, Certificate of Possessory Lien
Foreclosure (ORS 819.160)
• Form 735-6605, Certificate of Possessory Lien
Foreclosure (ORS 98.812)
The DMV Title and Registration Handbook will include
updated possessory lien foreclosure form information on
February 1, 2012. Please check the online handbook for
these changes at: http://www.oregondmv.gov/ODOT/
DMV/dealers/titlereghndbk.shtml.
If you have any questions regarding these changes, please
call DMV Customer Assistance (in Salem call 503-945-5000,
in Portland call 503-299-9999, or call the DMV number
listed in your local directory).
DMV Requirements:
-5 days to submit the white copy of an issued trip permit
to DMV
-5 days to deliver vehicle registration materials to
purchaser
-7 days to file the 165 notice on Oregon titled vehicles
-10 days to make a Good Faith Effort to obtain
necessary docs
-10 days to payoff consigned vehicle (from the date of
sale)
-15 days to payoff security interest holder on vehicles
traded in (from date of trade-in)
-20 days to perfect liens by either submitting title to
DMV or filing a TOD
-25 days to notify the buyer and security interest holder
of delay in titling
-25 days to provide title to customer on cash deal or
dealer to dealer transactions
-30 days to submit title to DMV for transfer
-30 days to file secure power of attorney with $4.00 fee
-Only do business at your licensed location or get a
supplemental
-Properly display your Dealer License
-Notify DMV of location, name or type of business
changes
-Carefully follow consignment laws on purchasing
the vehicle before you sell it (remember to follow
normal purchase rules such as the 165 and purchase
order)
-Keep Good Records!!! Keep detailed records of whom,
where and when the event took place or the effort
that was made.
Keep record of regular follow through efforts, not
sporadic.
OIADA Pre-License & Education Classes
January 2012
27 – B rasher’s Northwest Auto Auction –
Pre-licensing
February 2012
17 – OIADA Salem Office – Title & Registration/
Compliance
24 – Brasher’s Portland Auto Auction – Pre-licensing
18 | OIADA January 2012
March 2012
9 – LaGrande (location TBA) – Title & Registration/
Compliance
23 – C
rosspoint Northwest Auto Auction – Title &
Registration /Compliance
30 – Manheim Portland Auto Auction – Pre-licensing
ASSOCIATE MEMBER LIST: Your Dealer Products and Service
ADVERTISING
CAR RENTALS
INSURANCE & BONDING cont.
AutoTrader.com
Amelia Goldman, 360-303-8407
[email protected]
Canon Investments, Inc.
Joe Canon (Salem), 503-580-0473
Kelly Martin Insurance Agency, Inc.
Kelly Martin, 503-625-2615
Cars.com
312-601-6134
DEALER SOFTWARE
Frazer Computing, Inc.
Micheal Frazer, 888-963-5369
Sentry Insurance
Randy Dombrowski
800-624-8369 x 7272
Raven Marketing
Laura Gonzales, 503-954-1473
FEE-BASED INCOME PRODUCTS
Zurich
Chris Booker, 800-648-2144
The Oregonian
Rich Fryback, 503-221-8486
Triumph Consulting Services, LLC
Mike Cintron, 720-838-7400 Cell
LEGALSERVICES
UCMLink www.ucmlink.com
Allison Pittman, 601-812-5876
FINANCING
Simms & Simms
Ted Simms, 503-228-8583
Credit Acceptance}
Erik Parmele, 503-914-7128
LEASING
ACCESSORIES – AUTO
Credit Concepts
Jason Moon, 541-342-8545
Auto Marketing Associates NW
Gary Palaniuk, 503-519-7725
JP Morgan–Chase Auto Finance
Jeff DeGarmo, 503-201-4370
Oregon Roads, Inc.
New & Used Vehicle & Commercial Leasing
Joseph McKinney, 541-683-2277
Northwest Auto Accessories
Craig Lessard, 503-288-5700
Nationwide Northwest, LLC
Mark Tischer, 503-339-4165
AUCTIONS – PRIVATE
Reliable Credit Association
David Marx, 503-462-3022
Brasher’s Portland Auto Auction
Jerry Hinton, 800-300-3200
Gold Acceptance/ Oregon Auto Finance
1700 Valley River Dr. #300
Eugene, OR 97401
Gary Veum, 541-868-0472
A.U.L. Corporation
Gina Eagerton, 800-826-3207
United Finance:
Burnside, 503-232-5153
Eugene, 503-342-7671
Salem, 503-585-6411
Medford, 541-779-7391
Auto Services Company
Dick Proudfoot, 503-705-7597
UsedCars.com by Dealix
Tamara Garris, 704-243-6652
Brasher’s Northwest Auto Auction
Lisa Larkin, 800-905-3901
Cross Point NW dealer Auctions
Brian Hardy, 503-457-4000
Manheim Portland Auto Auction
503-286-3000
AUCTIONS OUT-OF-STATE
Adesa Seattle Auto Auction
Jason Arcaro, 253-735-1600 x 213
Dealer’s Auto Auction Northwest
Steve Doyle, 509-244-4500
South Seattle Auto Auction
Julie Picard, 206-762-1600
AUCTIONS – PUBLIC
Benjamin Auction Service
Dustin Benjamin, 208-405-8596
Insurance Auto Auctions, Inc.
Ryan Hall, 503-253-1500
Petersen Auction Group of Oregon
Curt & Susan Davis, 541-689-6824
Woodburn Auction
Steve Morin, 503-981-8185
RECONDITIONING
E & N, Inc.
Marco Segura, 503-850-4730
SERVICE CONTRACTS
Automotive Profit Builders
Shannon Meany, 541-944-9186
A.U.L. Corp/ D.P.C. Inc.
Jim Bangert, 360-834-3333
FLOORPLAN FINANCING
Protective - Asset Protection Division
Dylan Doran, 818-836-1455
Dealer Services Corporation
Garrett Jorewicz, 866-230-0820
GWC Warranty
800-482-7357 ext. 767
HEALTH CARE & BENEFITS
TRAINING
The Summit Group of Oregon, LLC
John Petrie, 503-581-2825
INSURANCE & BONDING
Consumer Insurance USA
Robert Wells, 615-896-6133
OIADA: Continuing Education, Title &
Registration, & Pre-licensing
Ladena Borchers, 800-447-0302
Automotive Profit Builders
Shannon Meany, 541-944-9186
FirstSource NW Insurance Brokers, Inc.
Ron Huffman, 425-743-2812
Hecht & Hecht Insurance
Larry & Evelyn Hecht
evh@hechtinsur - 800-609-0979
OIADA January 2012 | 19
Read & Respond
or
Certify Below
OIADA CONTINUING EDUCATION PROGRAM
Complete this test or Certify below that you have read the articles for Nov. 2011
ARTICLE
QUESTION
ATV
Phase 2 of the all-terrain vehicle (ATV) safety program becomes effective January
1, 2012 and requires youth younger than 16 riding ATVs on public lands, Oregon
Parks, and private lands to carry proof of completion of either the on-line course and
a “hands-on” training course designed for the type of ATV or off-road motorcycle
they ride.
T_____ F_____
Need to Know
A lull in lease returns and an aging fleet of vehicles on the road are expected to keep
used car prices high through most of this year; potentially higher than the record
levels established in 2011.
T_____ F_____
Legislative Report
The highway safety mission of the National Highway Traffic Safety Administration
(NHTSA) consists of safety and research programs designed to decrease vehicle
deaths and injuries by changing driver behavior regarding drunk driving, distracted
driving and child seats.
T_____ F_____
Need to Know This year the most significant gain in used car values are likely to come from
compact cars and crossovers: Values for 1-to3-year-old compact cars are 15% higher
today than in January 2011, compact crossovers up more than 5%.
T_____ F_____
2011 Used Car Sales
Used-vehicle sales for 2011 totaled 38.8 million units, which was 5.2-percent weaker
than the total in 2010.
T_____ F_____
Supply of Used
Models
Average used-car asking price in January 2012, $10,855, is down 2.9 percent versus
year ago when it was $11,516.
T_____ F_____
I certify to OIADA that I have personally read these articles in The Oregon Dealer News Magazine for #12-2011
My Name __________________________________________________ ____________(printed)
Dealership Name ____________________________________________________ ___________
Dealer License Expiration Date:_________________________ Dealership #_______________
Signed: _______________________________________________Date _____________________
FAX TO: 503-364-7331 or mail to OIADA, 1475 Capitol St. NE, Salem, Oregon 97301
20 | OIADA January 2012
K
ELLY
M
ARTIN
INSURANCE AGENCY, INC
Kelly Martin, President
Your INDEPENDENT AGENT shopping
the best rates and coverages for you.
We only work with highly rated AM Best
carriers which helps provide PEACE OF MIND when
needing to file a claim.
We Sincerely Want to be of Service to YOU!
Call us at 503-625-2615
24 Years of Experience
Visit us at kellymartinagency.com
Located at 22566 SW Washington St. Ste 213, in old historic Sherwood, OR 97140
PRSRT STD
U.S. POSTAGE
PAID
Albany, OR
PERMIT NO. 188
1475 Capitol St. NE
Salem, OR 97301
503.362.6839 ●800.447.0302
Fax: 503.364.7331
503-492-9200
www.BrashersPortland.com
JANUARY
D
E C E M B E R 2012
2011
Dealer Sales Every Thursday at 9:00 am
Happy Holidays!
Brasher’s Portland Auto Auction
will be closed Friday Dec 23 & 30
C R E D I T
Every week with up to 75 units
Closed factory sales on Dec. 8 & 22
GSA Internet Sale
Dec. 8th through 14th
www.gsaauctions.gov
New Car Store Feature Sales
Featuring up to 200
New Car Store Trades
and Aged Inventory!
Dec. 8 and 29
Dec. 22
Reliable Credit
with up to 50 repo units
each week with Todd Olson
Featuring the Dick
Hannah Auto Group and
other new car stores
Dec. 1, 15 & 29
Up to 100 trades and aged inventory every Tuesday at 1:00 pm
U N I O N